Transcript Opportunities and Challenges December 10, 2014 Board Participation  Influence policy  Influence resource investment Industry Partnerships  Strategic planning  Career pathways development  Curriculum advice  Training design Contributions 

Opportunities and Challenges
December 10, 2014
Board Participation
 Influence policy
 Influence resource
investment
Industry Partnerships
 Strategic planning
 Career pathways
development
 Curriculum advice
 Training design
Contributions
 Equipment donations
 Staff time for: instruction,
mentors, guest lectures,
industry sessions
 Career exposure/work
experience:
 Job Shadowing
 Internships
 OJTs
 Summer Jobs/Part-time
Jobs for Youth
 Interview training completers
 Commitment to hire qualified
candidates
How can we convincingly frame what we do as a joint effort and of
joint value to business and workforce development/education?
What obstacles are there for business participation?
 What are the costs?
What incentives are there for business participation?
 Is succession planning/pipeline development a factor?
 Is preparing the workforce a business problem?
 Could there be long-term cost reductions due to participation?
Business leadership
 How do we identify/develop industry champions?
 Should these partnerships be employer-led? How can we facilitate
this?
Career Center
Committee
Policy, Funding and
Oversight Committee
Susan Jepson, Chair
Sue Walsh, Chair
Madeline Hoffman
Philip Bronder-Giroux
Tricia Tyler
Kambiz Maali
Sue Walsh
Lisa Amaya Price
Staff: Kimberly Napier
Cheryl Scott
Meelynn Wong
Staff: Peter Farkas
•
In June, the Joint Committee approved (on a twoyear pilot basis) the elimination of the competitive
model
•
Replaced with a collaborative model with
performance driven by goal achievement instead
of by a competitive funding formula
•
Also shifted Youth services to The Career Place,
with corresponding increases to WIA Adult and
Dislocated Worker services at Career Source
• Met in September to review/amend current
performance criteria
• Met in November to review:
 Site Visit Reports
 Business Plans
 Consumer Advisory Group Results
 Comparative Performance Reports
 Service to Target Groups Performance Report
 Customer/Employer Satisfaction
• Met with each career center director
For Job Seekers:
 Emphasis on ensuring customer engagement
through repeat services
 Emphasis on quality job placements (permanent,
20+ hours) and job placement rate
 Customer satisfaction
For Employers:
 Emphasis on employer engagement through repeat
major services and job orders
 Employer satisfaction
Target Groups:
 Less than high school credential
 Age 55+
 Linguistic minorities
 Persons with disabilities
Factors:
 Repeat customers served
 Job placement rate (placements that are 20+ hours,
permanent)
Technical Change:
•
Include customers who get a job within 60 days
of one service (was 30 days)
Other Additions:
•
New employers
•
New customers in target groups
•
Employers with one or more job orders
•
New veterans
•
New youth
FY 2014 Performance Highlights

Goals attained at 100% for WIA Adult and Dislocated Worker
Programs

Goal exceeded for EUC (Emergency Unemployment
Compensation) Program

Received the Jobs for Veterans State Grant “Silver Award”
for services to veterans

Largest amount of private revenue generated (fees) in past 6
years; $46,000 up from $30,000

IT has transitioned off the state network

Janet Yellen, Federal Reserve Chair, visit in Chelsea (more
excitement than achievement!)

Achievement of increased WIA Adult and Dislocated
Worker Program goals

Increasing skills development courses – with new
computers made possible by support from MCC

Implementing Career Ready 101 in Chelsea

Upgrading space

Becoming engaged as a partner in Wynn Everett casino
workforce training and hiring

Strengthening collaboration with The Career Place

Raising funds in anticipation of FY 2016 reduced
funding
• 3rd year of state line item reduction
• USDOL Workforce Innovation Fund grant ends
June 30, 2015 (need to replace $170,000)

Highest number of documentable placements ever: 3,424

Served 10,500 customers

Attained 100 % of enrollments and placement goals for WIA Adults

Attained 98 % of enrollment goal and 100 % of placement for WIA Dislocated
Workers

Youth programs implemented with high quality across the board – WIA
Frameworks ; WIA Transition Services ; and Connecting Activities

Two new projects in Somerville in partnership with Somerville Community
Corporation : (1) Workforce Development and Job Linkages project ; and (2)
Working Cities Challenge (Pocket Change)

Strong Career Center Seminar, Reemployment Eligibility Assessment, REA
Emergency Unemployment Compensation program performance

Continued high quality with Youth Programs as TCP assumes
responsibility for the management of all One Stop Career
Center youth programs for the Metro North region

Continued strong Employer Engagement through Business
Services, including job fairs, onsite recruitment, job postings,
and venturing into On-The-Job Training (OJT)

Development of grant proposals either as a lead entity or in
partnership with others, including the REB

Further cooperation with Career Source, building on a good
foundation, as we move into the Performance Driven by Goal
Attainment model and no longer using the “competitive”
model

Need for increased funding leading into FY’16

Serving an attainable number of customers and
helping them attain employment with reduced
staffing

Develop and offer some fee-based Career
Development workshops and begin to utilize Social
Media across the center

Begin to prepare for WIOA

Recharter The Career Place and Career
Source (operated by Middlesex Community
College)

For a period of three years, July 1, 2015 to
June 30, 2018, if allowable

Contingent upon consistency with Workforce
Innovation and Opportunity Act (WIOA)
regulations