Emergency Preparedness: What Hospital Leaders Can Learn From Those on the Frontline TORCH Annual Conference Glenn A.

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Transcript Emergency Preparedness: What Hospital Leaders Can Learn From Those on the Frontline TORCH Annual Conference Glenn A.

Emergency Preparedness: What Hospital Leaders Can Learn From Those on the Frontline

TORCH Annual Conference Glenn A. Robinson, FACHE President

Timeline •

April 17 th at 7:29pm

West Fertilizer Co. is on fire and first responders are dispatched

Timeline •

April 17 th at 7:55pm

The fire continues and causes an explosion that can be felt as far as 30 miles away

April 17 th at 7:59pm

Hillcrest Baptist Medical Center received notification of the event and began mobilization

Timeline •

April 17 th at 8:20pm

– Full Alert was called •

April 17 th at 8:30pm

– First patients arrived •

April 18 th at 12:00am

– Last patient arrived

West Fertilizer Company 6

The Aftermath 7

The Aftermath 8

Baylor Scott & White Medical Center - Hillcrest 9

Initial Thoughts •

First no notice event since the Texas A&M bonfire collapse

Over 300 patients were treated at healthcare facilities

Lessons Learned

Get Involved With Your RAC •

Regional and Statewide Planning

Emergency Preparedness Education and Resources

Region-Wide Emergency Management Drills

Key for planning and coordination in the event of an emergency

Practice Regularly •

Incident Command Structure

Conduct regular tabletop drills

Practice different scenarios with various combinations

All potential incident commanders understand how to lead an incident

13

Be Prepared •

Resources

Clinical/Non-Clinical

Phone Bank

Material for Internal and External Communication

Perimeter Security Plan

Concurrent Legal Counsel was valuable

Media & Public Relations •

MOST IMPORTANT - Patient Privacy and Safety

Be Proactive and Very Responsive

Keep Message Concise and Factual

Communication •

Utilize Trusted Sources

Incident Commander on Scene

RAC Director

Keep Communication Open and Share

Regional Medical Operations Center (RMOC)

Medical Staff

Associates

Local Hospitals

Take Care of Your Staff •

Post-Incident Counselors

Time to Grieve, Process and Celebrate

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Pay It Forward 18

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Questions