Transcript UYAP

Slide 1

Republic of Turkey
Ministry of Justice

UYAP

NATIONAL JUDICIARY INFORMATICS
SYSTEM

Cengiz TANRIKULU
Reporter Judge in Ministry of Justice, Turkey
13 February 2007
Ankara
1

CONTENT OF THE
CONFERENCE
Republic of Turkey
Ministry of Justice

Firstly this event will present an overview of the
National Judiciary Network Project (UYAP)

Secondly and mainly, we will share the
experiences of Turkish Ministry of Justice’s (MoJ)
National Judiciary Network Project (UYAP)
and give some quick facts about UYAP and
effects of the project on Turkish judicial system
and will evaluate UYAP’s outputs
2

What is ‘UYAP’
Republic of Turkey
Ministry of Justice

UYAP’s
expansion
is
INFORMATICS SYSTEM”

“NATIONAL

JUDICIARY

UYAP is a judicial central network project
which includes all of the courts, public prosecutors
services, prisons and detention houses, and other judicial
institutions in Turkey (Forensic medicine offices, probation
offices etc.)
All judicial Institutes connect online each other via UYAP
WAN
It’s purpose is providing vertical and horizontal integration
across Turkish judicial system and other government
departments and international organizations
3

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FACTS ON TURKISH JUSTICE SYSTEM
According to Turkish Constitution article 2 :
“Turkey is a democratic, secular and social state based
on rule of law”

According to Turkish Constitution article 141/3 :
“Carring through a lawsuit with minimal expenditure
and as far as possible speedy is task of jurisdiction”
4

HIGH LEVEL COURTHOUSES
Republic of Turkey
Ministry of Justice

Court System and competences

Constitutional

Court of

Court

Cassation

Constitutional
Jurisdiction

Civil

Jurisdiction

Council of
State

Administrative
Jurisdiction

5

Republic of Turkey
Ministry of Justice

Court of Cassation
(Appeal)

Criminal Departments

Civil Departments

6

Republic of Turkey
Ministry of Justice

First Instance courts

Criminal Courts

Civil Courts

General Criminal Courts
(Penal Court)

Felony Courts

Peace Courts

General Civil Courts

(High Criminal Court )

Magistrate Courts
7

Specialised Courts
Commercial C.
Labour C.
Maritime C.
Land Registry C.
Family C.
Consumer C.

Juvenile C.
Enforcement C.
Traffic C.
8

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FIGURES

9

Number of the
Judges and Prosecutors
Republic of Turkey
Ministry of Justice

Turkey has…
• 136 High Criminal Courts Centres
• And in 575 districts totally 708 courthouses,
• 443 Penitentiary and Detention Houses ,
• 23 Forensic Medicine Units,
• All in all, 7751 Courts, Public Prosecutor Services
and Enforcement Offices
• In civil judiciary 4529 judges and 3023 public
prosecutors,
• 491 administrative judges in administrative courts
10

CURRENT SITUATION OF CASE FILES IN TURKEY
Republic of Turkey
Ministry of Justice

PROSECUTIONWRITS
PROSECUTIONPREPARATION
CRIMINAL CASES
CIVIL LAWCASES
ADMINSTRATIVE CASES
ENFORCEMENT CASES
GRAND TOTAL

1.416.739
2.035.300
3.116.632
1.982.920
288.995
10.026.212
18.866.798

11

DELIVERED HARDWARE
in the scope of UYAP
Republic of Turkey
Ministry of Justice

Computer

28.664

Laser printer

16.093

Uninterruptible power supply
Laptop

6.140
11.700

Laptop printer

2.800

Scanner

4.677
12

CABLE LAYING
Republic of Turkey
Ministry of Justice

• Cable was laid in 807 units 41.175
connection points across Turkey

ANKARA

13

UYAP Was Put In Operation
Felony Court Centers

107

Regional
Administartive
Courts

21

Provinces

281

Prison and Detention
Houses
ADLİ TIP
BİRİMForensic
Medicine Units
Totaly

460

6
779
14

UYAP Operation Map
UYAP Map of to commence operations
where UYAP was put in operation
http://www.adalet.gov.tr/harita/harita.html

15

Average duration of assize
Republic of Turkey
Ministry of Justice

Council
of State
Civil (Days)
Penal (Days)

CoCes.

General
Courts
0

200

400

600

General Courts : Penal

: 266 days

Civil

: 241 days

Penal
Civil

: 283 days
: 86 days
: 460 16
days

C.o. Cassation
Council of State

Some other figures
Republic of Turkey
Ministry of Justice

Auxiliary Court Personal : (Aprox.) 30 000
Members of the C.o.Cas 250
Members of Council of State:78
Lawyers (Aprox.) 40.000
In 443 Prisons
Current Number of convicts : 58 000
Total Prison Officials: 31 000
17

UYAP e-Learning

18

EDUCATIONS are given in laboratories
Republic of Turkey
Ministry of Justice

19

The Basic Requirements Of Turkish Judicial
System and what has been doing?
Republic of Turkey
Ministry of Justice

• Turkish government nowadays is fallowing a national
programme for reinforcement and to accelerate the judicial
system
• They are also implementing various measures on judicial
modernisation and penal reform and want to improve the
functioning and efficiency of the judiciary
• UYAP was prepared and established by MoJ within the
context of to create an effective and less bureaucratic judicial
system for each concerned institution and citizens as one and
very important measure
20

Project plan with milestones
Republic of Turkey

Design of the

Ministry of Justice

TJS
Revision
In 2000

Composing
of the
project
schedule
In 2001

Appraisal
Project’s
finish time

Project start
to roll out
in whole Turkey

End of
2007

at the beginning
of the 2005

Analysing
of the
process
In 2002

system and
production of
Programmes
and screens
In 2003

implementing
of the project

Testing
system and

in pilot units
at the
beginning of
the 2004

new
products
at the end of
the 2003
21

22

Scope of UYAP
Initiated Integration studies
 MERNİS, (MI)
 POL-NET
(Police)
 KİK,
(Procurement
Office)
 Adli Sicil,
Judicial statistics
and records
 MASAK,
Ministry of
Finance
 VEDOP,Tax
Automation
System
 DİE, Statistic

 TAKBİS, Land Registry
 Türkiye Noterler Birliği, Public Notaries Ass.
 Türkiye Barolar Birliği, Bar Ass.
 Gümrük Müsteşarlığı, Undersecretariat of Custom
 Dış İşleri Bakanlığı, Ministery Of Foreign Affairs
 Merkez Bankası, Central Bank

to import in the instant from …
MERNİS  Idendity Records
Criminal Records Ins. Criminal
Records
POL-Net  Driver Licence
23

With the Decision Support System, procedural mistakes are reduced to a
minimum level
24

Virtual discussion forums within judicial organization about
jurisprudence is in place, information sharing and25
exchanging is enabled

The Document Management System (DMS) in our Ministry has been
integrated. Exchange of the electronic documents between the Ministry and
26
Province units and between the units has been started.

UYAP’S Web Mail Server Has 60.000 USERS

27

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To transfer key business processes of the judicial system into central
electronic means
To reduce the clerical, administrative and communications costs which
would otherwise be incurred in manuel and paper- based system.
Reductions in staffing and use the personal most effective
To create a Databank of information on relevant legislation, regulations,
circulars, template texts and policies Information etc.
To produce Management Reports for performance, Work Reports for
planning or recording etc.
To research information which is needed during processes
To create fast, secure and efficient information system enabling the
appropriate sharing of information across the wider Turkish judicial services
Composing alerts to prevent from basic judicial errors

28

Objectives of UYAP
Republic of Turkey
Ministry of Justice

Interface judicial institutions with each other
and with concerned institutions
Providing transparency
Fulfill inspections in to electronic means
Give process information's and basic legal aids
to citizens via internet
Set up central document management system
between TJS Units
Procure data for doing data mining in judicial
field
Obtain very strong and efficient judicial central
29
infrastructure

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To provide the capability to measure performance and
report on the effectiveness of Turkish judicial services
in terms of such performance indicators are defined by
Government and stakeholders. The data required for
this would be captured and made available through the
operational UYAP system
To provide a research capability to evaluate the impact
and effectiveness of offender-crime assessment tools
(yet to be implemented) and programmes and
interventions designed to reduce crimes
30

Scopes and interfaces
Republic of Turkey
Ministry of Justice

The scope includes all functions required to
support and enable transactions via electronic
means between judicial institutions
The scope includes also fulfillment of finance
and commissioning functions, human
resources management, payroll, training
management, property management , asset
administration and other supporting services
31

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Penal Law System
Civil Law System
Administrative Law System
Public Prosecutors Services System
Court of Cessation System
Probation System
Verdict Support System
Lawyer Information System
Enforcement-Bankruptcy System
Convict-Arrest Management System

32

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Citizen Information System
Personal Management System
Financial Management System
Supply Management System
Procurement Management System
Training Management System
Document Management System
Forensic Medicine System
General Support System
33

UYAP SYSTEM CENTRE
We have also disaster Recovery Center
Republic of Turkey
Ministry of Justice

34

UYAP Databank
Republic of Turkey
Ministry of Justice

Legislation
Directives
Sentences

Case law
Judicial essays

Template texts
Circulars etc.

35

36

Lawyer Portal

37

Constrains
Republic of Turkey
Ministry of Justice

Technological constraints
Managing the IS/IT function – which models
to use?
Effective use processes
Training, behaviours etc. Integrate
information capture & use into operational
business processes
Flexible & re-usable IT infrastructure – what
are the available IT infrastructures?
38

MANAGEMENT ENVIRONMENTS FOR IS/IT

High
Diffusion

Diffusion degree of
decentralisation
of IS/IT control

Low
Diffusion

OPPORTUNISTIC
COMPLEX CONTROL
DE-CENTRALISED
CENTRALISED CONTROL
CONTROL
FOR SOME SYSTEMS, DEFEDERAL, SHORT-TERM
CENTRALISED FOR
PRIORITIES, LACK OF
OTHERS. DIFFICULT TO
INTEGRATION
MANAGE

TRADITIONAL
BACKBONE
CENTRALISED
CENTRALISED CONTROL
CONTROL, I.S. NOT
- I.S. CRITICAL TO
CRITICAL TO BUSINESS,
BUSINESS. HIGH
EFFICIENCY GOALS
INTEGRATION.
ONLY
EFFECTIVENESS GOALS

Low
infusion

High
infusion

Infusion - degree of dependence on IS/IT

39

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Speed and efficiency of operations
Integration with other justice agencies to enable information
exchange with key stakeholders (police, gendarme, prisons,
customs, etc.)
Integration/interfaces with other state’s systems
Transparency in terms of accountability and data accuracy
Data standards and data standardization to improve data quality
and enable reliable operational and management reporting
Saving in personal i.e. Those who would otherwise be engaged
in data processing, clerical and administrative work
Cheaper judicial services
Data mining means that collection and dissemination of
aggregated data for research for consisting of future plan
System of alerts to identify users with some described alerts and
notices

40

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Decrease administrative and judicial so to enable
workload practitioners to focus on their other priorities
Obtain central financial audit
Save space with using electronic means instead of
paper files
Access to information and make transaction online,
instant and secure
Flexibility of working hours so if staff wants to work
independent from locality and offices
Performance management through integrated
management information
41

UYAP’s Initial Business
Benefits
Republic of Turkey
Ministry of Justice

Data repository and migration will be only in one
system for that reason will not be data confusion
and duplications
Simplify process
Self assessment by staff, they can monitor their
works in to electronic means
Provision of Clear Evidence on performence and
quality for inspectors, every processes are logging by
system
Generate data for policy makers
Prevention of corruption
Inters action between users (free lectern)
42

Management of UYAP
Republic of Turkey
Ministry of Justice

Senior Responsible Owner:
Minister of Justice

Board of UYAP
Head of Board is Undersecretary
Vice President of the Board is Deputy Undersecretary
Other members of the board are some general directors of the MoJ

Project team
Consist of about 250 staff

43

Republic of Turkey
Ministry of Justice

Group 1: UYAP’S Project Stakeholders

44

Republic of Turkey
Ministry of Justice

Group 2: UYAP’S Strategic Stakeholders

45

Republic of Turkey
Ministry of Justice

Group 3:UYAP’S Operational Stakeholders

46

Project Control
Republic of Turkey
Ministry of Justice

Overcoming resistance
Change control process
Compliance with project schedules/product
delivery monitoring arrangements
Reports for project board (exception,
highlight, End-Stage report etc)
Establish project support office (PSO) to
handle common management and to help our
users
47

WAN
Republic of Turkey
Ministry of Justice

satellite

BİM

spare

LAN

HUB STATION

LAN
LAN

territorial

48

Stage of the UYAP in courts
Republic of Turkey
Ministry of Justice

49

50

Citizens can reach their case information via Internet

51

They can be informed via web site about their cases or hearing dates

Lawyer can :
Pay process and tax fee from his office by use
of VPN Technology and or on Network in Bars
rooms through internet banking and UYAP,
Litigate a claim or dispute to court through
electronic means,
Review his cases via electronics means
Submit his petition online via UYAP
52

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

From the beginning of 26.04.2004, UYAP was expanded to cover 41
units
4.701.373 files have been entered via UYAP and these units have
carried out their all processes via UYAP from that date on.
In all of the units taken into operation, nearly 2.539.558
administrative files are operated by the means of UYAP system.

53

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

Some of the results obtained are stated below


For example, in the courts taken into operation, delivery bureaus
have been taken into operation and collection of charges and
duty distributions which are carried out hand by hand before are
now carried out by the system as to the objective criteria
determined in an electronic environment.



The most important hinder in this way is the resistance that the
users show against a new way of life. In order to break this
resistance the necessary laws support should be constituted,
public opinion support should be provided by making conscious
campaigns.

54

Republic of Turkey
Ministry of Justice

Thank you very much for your attention

If you have any questions please don’t hesitate to contact

[email protected]

55


Slide 2

Republic of Turkey
Ministry of Justice

UYAP

NATIONAL JUDICIARY INFORMATICS
SYSTEM

Cengiz TANRIKULU
Reporter Judge in Ministry of Justice, Turkey
13 February 2007
Ankara
1

CONTENT OF THE
CONFERENCE
Republic of Turkey
Ministry of Justice

Firstly this event will present an overview of the
National Judiciary Network Project (UYAP)

Secondly and mainly, we will share the
experiences of Turkish Ministry of Justice’s (MoJ)
National Judiciary Network Project (UYAP)
and give some quick facts about UYAP and
effects of the project on Turkish judicial system
and will evaluate UYAP’s outputs
2

What is ‘UYAP’
Republic of Turkey
Ministry of Justice

UYAP’s
expansion
is
INFORMATICS SYSTEM”

“NATIONAL

JUDICIARY

UYAP is a judicial central network project
which includes all of the courts, public prosecutors
services, prisons and detention houses, and other judicial
institutions in Turkey (Forensic medicine offices, probation
offices etc.)
All judicial Institutes connect online each other via UYAP
WAN
It’s purpose is providing vertical and horizontal integration
across Turkish judicial system and other government
departments and international organizations
3

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FACTS ON TURKISH JUSTICE SYSTEM
According to Turkish Constitution article 2 :
“Turkey is a democratic, secular and social state based
on rule of law”

According to Turkish Constitution article 141/3 :
“Carring through a lawsuit with minimal expenditure
and as far as possible speedy is task of jurisdiction”
4

HIGH LEVEL COURTHOUSES
Republic of Turkey
Ministry of Justice

Court System and competences

Constitutional

Court of

Court

Cassation

Constitutional
Jurisdiction

Civil

Jurisdiction

Council of
State

Administrative
Jurisdiction

5

Republic of Turkey
Ministry of Justice

Court of Cassation
(Appeal)

Criminal Departments

Civil Departments

6

Republic of Turkey
Ministry of Justice

First Instance courts

Criminal Courts

Civil Courts

General Criminal Courts
(Penal Court)

Felony Courts

Peace Courts

General Civil Courts

(High Criminal Court )

Magistrate Courts
7

Specialised Courts
Commercial C.
Labour C.
Maritime C.
Land Registry C.
Family C.
Consumer C.

Juvenile C.
Enforcement C.
Traffic C.
8

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FIGURES

9

Number of the
Judges and Prosecutors
Republic of Turkey
Ministry of Justice

Turkey has…
• 136 High Criminal Courts Centres
• And in 575 districts totally 708 courthouses,
• 443 Penitentiary and Detention Houses ,
• 23 Forensic Medicine Units,
• All in all, 7751 Courts, Public Prosecutor Services
and Enforcement Offices
• In civil judiciary 4529 judges and 3023 public
prosecutors,
• 491 administrative judges in administrative courts
10

CURRENT SITUATION OF CASE FILES IN TURKEY
Republic of Turkey
Ministry of Justice

PROSECUTIONWRITS
PROSECUTIONPREPARATION
CRIMINAL CASES
CIVIL LAWCASES
ADMINSTRATIVE CASES
ENFORCEMENT CASES
GRAND TOTAL

1.416.739
2.035.300
3.116.632
1.982.920
288.995
10.026.212
18.866.798

11

DELIVERED HARDWARE
in the scope of UYAP
Republic of Turkey
Ministry of Justice

Computer

28.664

Laser printer

16.093

Uninterruptible power supply
Laptop

6.140
11.700

Laptop printer

2.800

Scanner

4.677
12

CABLE LAYING
Republic of Turkey
Ministry of Justice

• Cable was laid in 807 units 41.175
connection points across Turkey

ANKARA

13

UYAP Was Put In Operation
Felony Court Centers

107

Regional
Administartive
Courts

21

Provinces

281

Prison and Detention
Houses
ADLİ TIP
BİRİMForensic
Medicine Units
Totaly

460

6
779
14

UYAP Operation Map
UYAP Map of to commence operations
where UYAP was put in operation
http://www.adalet.gov.tr/harita/harita.html

15

Average duration of assize
Republic of Turkey
Ministry of Justice

Council
of State
Civil (Days)
Penal (Days)

CoCes.

General
Courts
0

200

400

600

General Courts : Penal

: 266 days

Civil

: 241 days

Penal
Civil

: 283 days
: 86 days
: 460 16
days

C.o. Cassation
Council of State

Some other figures
Republic of Turkey
Ministry of Justice

Auxiliary Court Personal : (Aprox.) 30 000
Members of the C.o.Cas 250
Members of Council of State:78
Lawyers (Aprox.) 40.000
In 443 Prisons
Current Number of convicts : 58 000
Total Prison Officials: 31 000
17

UYAP e-Learning

18

EDUCATIONS are given in laboratories
Republic of Turkey
Ministry of Justice

19

The Basic Requirements Of Turkish Judicial
System and what has been doing?
Republic of Turkey
Ministry of Justice

• Turkish government nowadays is fallowing a national
programme for reinforcement and to accelerate the judicial
system
• They are also implementing various measures on judicial
modernisation and penal reform and want to improve the
functioning and efficiency of the judiciary
• UYAP was prepared and established by MoJ within the
context of to create an effective and less bureaucratic judicial
system for each concerned institution and citizens as one and
very important measure
20

Project plan with milestones
Republic of Turkey

Design of the

Ministry of Justice

TJS
Revision
In 2000

Composing
of the
project
schedule
In 2001

Appraisal
Project’s
finish time

Project start
to roll out
in whole Turkey

End of
2007

at the beginning
of the 2005

Analysing
of the
process
In 2002

system and
production of
Programmes
and screens
In 2003

implementing
of the project

Testing
system and

in pilot units
at the
beginning of
the 2004

new
products
at the end of
the 2003
21

22

Scope of UYAP
Initiated Integration studies
 MERNİS, (MI)
 POL-NET
(Police)
 KİK,
(Procurement
Office)
 Adli Sicil,
Judicial statistics
and records
 MASAK,
Ministry of
Finance
 VEDOP,Tax
Automation
System
 DİE, Statistic

 TAKBİS, Land Registry
 Türkiye Noterler Birliği, Public Notaries Ass.
 Türkiye Barolar Birliği, Bar Ass.
 Gümrük Müsteşarlığı, Undersecretariat of Custom
 Dış İşleri Bakanlığı, Ministery Of Foreign Affairs
 Merkez Bankası, Central Bank

to import in the instant from …
MERNİS  Idendity Records
Criminal Records Ins. Criminal
Records
POL-Net  Driver Licence
23

With the Decision Support System, procedural mistakes are reduced to a
minimum level
24

Virtual discussion forums within judicial organization about
jurisprudence is in place, information sharing and25
exchanging is enabled

The Document Management System (DMS) in our Ministry has been
integrated. Exchange of the electronic documents between the Ministry and
26
Province units and between the units has been started.

UYAP’S Web Mail Server Has 60.000 USERS

27

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To transfer key business processes of the judicial system into central
electronic means
To reduce the clerical, administrative and communications costs which
would otherwise be incurred in manuel and paper- based system.
Reductions in staffing and use the personal most effective
To create a Databank of information on relevant legislation, regulations,
circulars, template texts and policies Information etc.
To produce Management Reports for performance, Work Reports for
planning or recording etc.
To research information which is needed during processes
To create fast, secure and efficient information system enabling the
appropriate sharing of information across the wider Turkish judicial services
Composing alerts to prevent from basic judicial errors

28

Objectives of UYAP
Republic of Turkey
Ministry of Justice

Interface judicial institutions with each other
and with concerned institutions
Providing transparency
Fulfill inspections in to electronic means
Give process information's and basic legal aids
to citizens via internet
Set up central document management system
between TJS Units
Procure data for doing data mining in judicial
field
Obtain very strong and efficient judicial central
29
infrastructure

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To provide the capability to measure performance and
report on the effectiveness of Turkish judicial services
in terms of such performance indicators are defined by
Government and stakeholders. The data required for
this would be captured and made available through the
operational UYAP system
To provide a research capability to evaluate the impact
and effectiveness of offender-crime assessment tools
(yet to be implemented) and programmes and
interventions designed to reduce crimes
30

Scopes and interfaces
Republic of Turkey
Ministry of Justice

The scope includes all functions required to
support and enable transactions via electronic
means between judicial institutions
The scope includes also fulfillment of finance
and commissioning functions, human
resources management, payroll, training
management, property management , asset
administration and other supporting services
31

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Penal Law System
Civil Law System
Administrative Law System
Public Prosecutors Services System
Court of Cessation System
Probation System
Verdict Support System
Lawyer Information System
Enforcement-Bankruptcy System
Convict-Arrest Management System

32

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Citizen Information System
Personal Management System
Financial Management System
Supply Management System
Procurement Management System
Training Management System
Document Management System
Forensic Medicine System
General Support System
33

UYAP SYSTEM CENTRE
We have also disaster Recovery Center
Republic of Turkey
Ministry of Justice

34

UYAP Databank
Republic of Turkey
Ministry of Justice

Legislation
Directives
Sentences

Case law
Judicial essays

Template texts
Circulars etc.

35

36

Lawyer Portal

37

Constrains
Republic of Turkey
Ministry of Justice

Technological constraints
Managing the IS/IT function – which models
to use?
Effective use processes
Training, behaviours etc. Integrate
information capture & use into operational
business processes
Flexible & re-usable IT infrastructure – what
are the available IT infrastructures?
38

MANAGEMENT ENVIRONMENTS FOR IS/IT

High
Diffusion

Diffusion degree of
decentralisation
of IS/IT control

Low
Diffusion

OPPORTUNISTIC
COMPLEX CONTROL
DE-CENTRALISED
CENTRALISED CONTROL
CONTROL
FOR SOME SYSTEMS, DEFEDERAL, SHORT-TERM
CENTRALISED FOR
PRIORITIES, LACK OF
OTHERS. DIFFICULT TO
INTEGRATION
MANAGE

TRADITIONAL
BACKBONE
CENTRALISED
CENTRALISED CONTROL
CONTROL, I.S. NOT
- I.S. CRITICAL TO
CRITICAL TO BUSINESS,
BUSINESS. HIGH
EFFICIENCY GOALS
INTEGRATION.
ONLY
EFFECTIVENESS GOALS

Low
infusion

High
infusion

Infusion - degree of dependence on IS/IT

39

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Speed and efficiency of operations
Integration with other justice agencies to enable information
exchange with key stakeholders (police, gendarme, prisons,
customs, etc.)
Integration/interfaces with other state’s systems
Transparency in terms of accountability and data accuracy
Data standards and data standardization to improve data quality
and enable reliable operational and management reporting
Saving in personal i.e. Those who would otherwise be engaged
in data processing, clerical and administrative work
Cheaper judicial services
Data mining means that collection and dissemination of
aggregated data for research for consisting of future plan
System of alerts to identify users with some described alerts and
notices

40

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Decrease administrative and judicial so to enable
workload practitioners to focus on their other priorities
Obtain central financial audit
Save space with using electronic means instead of
paper files
Access to information and make transaction online,
instant and secure
Flexibility of working hours so if staff wants to work
independent from locality and offices
Performance management through integrated
management information
41

UYAP’s Initial Business
Benefits
Republic of Turkey
Ministry of Justice

Data repository and migration will be only in one
system for that reason will not be data confusion
and duplications
Simplify process
Self assessment by staff, they can monitor their
works in to electronic means
Provision of Clear Evidence on performence and
quality for inspectors, every processes are logging by
system
Generate data for policy makers
Prevention of corruption
Inters action between users (free lectern)
42

Management of UYAP
Republic of Turkey
Ministry of Justice

Senior Responsible Owner:
Minister of Justice

Board of UYAP
Head of Board is Undersecretary
Vice President of the Board is Deputy Undersecretary
Other members of the board are some general directors of the MoJ

Project team
Consist of about 250 staff

43

Republic of Turkey
Ministry of Justice

Group 1: UYAP’S Project Stakeholders

44

Republic of Turkey
Ministry of Justice

Group 2: UYAP’S Strategic Stakeholders

45

Republic of Turkey
Ministry of Justice

Group 3:UYAP’S Operational Stakeholders

46

Project Control
Republic of Turkey
Ministry of Justice

Overcoming resistance
Change control process
Compliance with project schedules/product
delivery monitoring arrangements
Reports for project board (exception,
highlight, End-Stage report etc)
Establish project support office (PSO) to
handle common management and to help our
users
47

WAN
Republic of Turkey
Ministry of Justice

satellite

BİM

spare

LAN

HUB STATION

LAN
LAN

territorial

48

Stage of the UYAP in courts
Republic of Turkey
Ministry of Justice

49

50

Citizens can reach their case information via Internet

51

They can be informed via web site about their cases or hearing dates

Lawyer can :
Pay process and tax fee from his office by use
of VPN Technology and or on Network in Bars
rooms through internet banking and UYAP,
Litigate a claim or dispute to court through
electronic means,
Review his cases via electronics means
Submit his petition online via UYAP
52

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

From the beginning of 26.04.2004, UYAP was expanded to cover 41
units
4.701.373 files have been entered via UYAP and these units have
carried out their all processes via UYAP from that date on.
In all of the units taken into operation, nearly 2.539.558
administrative files are operated by the means of UYAP system.

53

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

Some of the results obtained are stated below


For example, in the courts taken into operation, delivery bureaus
have been taken into operation and collection of charges and
duty distributions which are carried out hand by hand before are
now carried out by the system as to the objective criteria
determined in an electronic environment.



The most important hinder in this way is the resistance that the
users show against a new way of life. In order to break this
resistance the necessary laws support should be constituted,
public opinion support should be provided by making conscious
campaigns.

54

Republic of Turkey
Ministry of Justice

Thank you very much for your attention

If you have any questions please don’t hesitate to contact

[email protected]

55


Slide 3

Republic of Turkey
Ministry of Justice

UYAP

NATIONAL JUDICIARY INFORMATICS
SYSTEM

Cengiz TANRIKULU
Reporter Judge in Ministry of Justice, Turkey
13 February 2007
Ankara
1

CONTENT OF THE
CONFERENCE
Republic of Turkey
Ministry of Justice

Firstly this event will present an overview of the
National Judiciary Network Project (UYAP)

Secondly and mainly, we will share the
experiences of Turkish Ministry of Justice’s (MoJ)
National Judiciary Network Project (UYAP)
and give some quick facts about UYAP and
effects of the project on Turkish judicial system
and will evaluate UYAP’s outputs
2

What is ‘UYAP’
Republic of Turkey
Ministry of Justice

UYAP’s
expansion
is
INFORMATICS SYSTEM”

“NATIONAL

JUDICIARY

UYAP is a judicial central network project
which includes all of the courts, public prosecutors
services, prisons and detention houses, and other judicial
institutions in Turkey (Forensic medicine offices, probation
offices etc.)
All judicial Institutes connect online each other via UYAP
WAN
It’s purpose is providing vertical and horizontal integration
across Turkish judicial system and other government
departments and international organizations
3

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FACTS ON TURKISH JUSTICE SYSTEM
According to Turkish Constitution article 2 :
“Turkey is a democratic, secular and social state based
on rule of law”

According to Turkish Constitution article 141/3 :
“Carring through a lawsuit with minimal expenditure
and as far as possible speedy is task of jurisdiction”
4

HIGH LEVEL COURTHOUSES
Republic of Turkey
Ministry of Justice

Court System and competences

Constitutional

Court of

Court

Cassation

Constitutional
Jurisdiction

Civil

Jurisdiction

Council of
State

Administrative
Jurisdiction

5

Republic of Turkey
Ministry of Justice

Court of Cassation
(Appeal)

Criminal Departments

Civil Departments

6

Republic of Turkey
Ministry of Justice

First Instance courts

Criminal Courts

Civil Courts

General Criminal Courts
(Penal Court)

Felony Courts

Peace Courts

General Civil Courts

(High Criminal Court )

Magistrate Courts
7

Specialised Courts
Commercial C.
Labour C.
Maritime C.
Land Registry C.
Family C.
Consumer C.

Juvenile C.
Enforcement C.
Traffic C.
8

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FIGURES

9

Number of the
Judges and Prosecutors
Republic of Turkey
Ministry of Justice

Turkey has…
• 136 High Criminal Courts Centres
• And in 575 districts totally 708 courthouses,
• 443 Penitentiary and Detention Houses ,
• 23 Forensic Medicine Units,
• All in all, 7751 Courts, Public Prosecutor Services
and Enforcement Offices
• In civil judiciary 4529 judges and 3023 public
prosecutors,
• 491 administrative judges in administrative courts
10

CURRENT SITUATION OF CASE FILES IN TURKEY
Republic of Turkey
Ministry of Justice

PROSECUTIONWRITS
PROSECUTIONPREPARATION
CRIMINAL CASES
CIVIL LAWCASES
ADMINSTRATIVE CASES
ENFORCEMENT CASES
GRAND TOTAL

1.416.739
2.035.300
3.116.632
1.982.920
288.995
10.026.212
18.866.798

11

DELIVERED HARDWARE
in the scope of UYAP
Republic of Turkey
Ministry of Justice

Computer

28.664

Laser printer

16.093

Uninterruptible power supply
Laptop

6.140
11.700

Laptop printer

2.800

Scanner

4.677
12

CABLE LAYING
Republic of Turkey
Ministry of Justice

• Cable was laid in 807 units 41.175
connection points across Turkey

ANKARA

13

UYAP Was Put In Operation
Felony Court Centers

107

Regional
Administartive
Courts

21

Provinces

281

Prison and Detention
Houses
ADLİ TIP
BİRİMForensic
Medicine Units
Totaly

460

6
779
14

UYAP Operation Map
UYAP Map of to commence operations
where UYAP was put in operation
http://www.adalet.gov.tr/harita/harita.html

15

Average duration of assize
Republic of Turkey
Ministry of Justice

Council
of State
Civil (Days)
Penal (Days)

CoCes.

General
Courts
0

200

400

600

General Courts : Penal

: 266 days

Civil

: 241 days

Penal
Civil

: 283 days
: 86 days
: 460 16
days

C.o. Cassation
Council of State

Some other figures
Republic of Turkey
Ministry of Justice

Auxiliary Court Personal : (Aprox.) 30 000
Members of the C.o.Cas 250
Members of Council of State:78
Lawyers (Aprox.) 40.000
In 443 Prisons
Current Number of convicts : 58 000
Total Prison Officials: 31 000
17

UYAP e-Learning

18

EDUCATIONS are given in laboratories
Republic of Turkey
Ministry of Justice

19

The Basic Requirements Of Turkish Judicial
System and what has been doing?
Republic of Turkey
Ministry of Justice

• Turkish government nowadays is fallowing a national
programme for reinforcement and to accelerate the judicial
system
• They are also implementing various measures on judicial
modernisation and penal reform and want to improve the
functioning and efficiency of the judiciary
• UYAP was prepared and established by MoJ within the
context of to create an effective and less bureaucratic judicial
system for each concerned institution and citizens as one and
very important measure
20

Project plan with milestones
Republic of Turkey

Design of the

Ministry of Justice

TJS
Revision
In 2000

Composing
of the
project
schedule
In 2001

Appraisal
Project’s
finish time

Project start
to roll out
in whole Turkey

End of
2007

at the beginning
of the 2005

Analysing
of the
process
In 2002

system and
production of
Programmes
and screens
In 2003

implementing
of the project

Testing
system and

in pilot units
at the
beginning of
the 2004

new
products
at the end of
the 2003
21

22

Scope of UYAP
Initiated Integration studies
 MERNİS, (MI)
 POL-NET
(Police)
 KİK,
(Procurement
Office)
 Adli Sicil,
Judicial statistics
and records
 MASAK,
Ministry of
Finance
 VEDOP,Tax
Automation
System
 DİE, Statistic

 TAKBİS, Land Registry
 Türkiye Noterler Birliği, Public Notaries Ass.
 Türkiye Barolar Birliği, Bar Ass.
 Gümrük Müsteşarlığı, Undersecretariat of Custom
 Dış İşleri Bakanlığı, Ministery Of Foreign Affairs
 Merkez Bankası, Central Bank

to import in the instant from …
MERNİS  Idendity Records
Criminal Records Ins. Criminal
Records
POL-Net  Driver Licence
23

With the Decision Support System, procedural mistakes are reduced to a
minimum level
24

Virtual discussion forums within judicial organization about
jurisprudence is in place, information sharing and25
exchanging is enabled

The Document Management System (DMS) in our Ministry has been
integrated. Exchange of the electronic documents between the Ministry and
26
Province units and between the units has been started.

UYAP’S Web Mail Server Has 60.000 USERS

27

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To transfer key business processes of the judicial system into central
electronic means
To reduce the clerical, administrative and communications costs which
would otherwise be incurred in manuel and paper- based system.
Reductions in staffing and use the personal most effective
To create a Databank of information on relevant legislation, regulations,
circulars, template texts and policies Information etc.
To produce Management Reports for performance, Work Reports for
planning or recording etc.
To research information which is needed during processes
To create fast, secure and efficient information system enabling the
appropriate sharing of information across the wider Turkish judicial services
Composing alerts to prevent from basic judicial errors

28

Objectives of UYAP
Republic of Turkey
Ministry of Justice

Interface judicial institutions with each other
and with concerned institutions
Providing transparency
Fulfill inspections in to electronic means
Give process information's and basic legal aids
to citizens via internet
Set up central document management system
between TJS Units
Procure data for doing data mining in judicial
field
Obtain very strong and efficient judicial central
29
infrastructure

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To provide the capability to measure performance and
report on the effectiveness of Turkish judicial services
in terms of such performance indicators are defined by
Government and stakeholders. The data required for
this would be captured and made available through the
operational UYAP system
To provide a research capability to evaluate the impact
and effectiveness of offender-crime assessment tools
(yet to be implemented) and programmes and
interventions designed to reduce crimes
30

Scopes and interfaces
Republic of Turkey
Ministry of Justice

The scope includes all functions required to
support and enable transactions via electronic
means between judicial institutions
The scope includes also fulfillment of finance
and commissioning functions, human
resources management, payroll, training
management, property management , asset
administration and other supporting services
31

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Penal Law System
Civil Law System
Administrative Law System
Public Prosecutors Services System
Court of Cessation System
Probation System
Verdict Support System
Lawyer Information System
Enforcement-Bankruptcy System
Convict-Arrest Management System

32

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Citizen Information System
Personal Management System
Financial Management System
Supply Management System
Procurement Management System
Training Management System
Document Management System
Forensic Medicine System
General Support System
33

UYAP SYSTEM CENTRE
We have also disaster Recovery Center
Republic of Turkey
Ministry of Justice

34

UYAP Databank
Republic of Turkey
Ministry of Justice

Legislation
Directives
Sentences

Case law
Judicial essays

Template texts
Circulars etc.

35

36

Lawyer Portal

37

Constrains
Republic of Turkey
Ministry of Justice

Technological constraints
Managing the IS/IT function – which models
to use?
Effective use processes
Training, behaviours etc. Integrate
information capture & use into operational
business processes
Flexible & re-usable IT infrastructure – what
are the available IT infrastructures?
38

MANAGEMENT ENVIRONMENTS FOR IS/IT

High
Diffusion

Diffusion degree of
decentralisation
of IS/IT control

Low
Diffusion

OPPORTUNISTIC
COMPLEX CONTROL
DE-CENTRALISED
CENTRALISED CONTROL
CONTROL
FOR SOME SYSTEMS, DEFEDERAL, SHORT-TERM
CENTRALISED FOR
PRIORITIES, LACK OF
OTHERS. DIFFICULT TO
INTEGRATION
MANAGE

TRADITIONAL
BACKBONE
CENTRALISED
CENTRALISED CONTROL
CONTROL, I.S. NOT
- I.S. CRITICAL TO
CRITICAL TO BUSINESS,
BUSINESS. HIGH
EFFICIENCY GOALS
INTEGRATION.
ONLY
EFFECTIVENESS GOALS

Low
infusion

High
infusion

Infusion - degree of dependence on IS/IT

39

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Speed and efficiency of operations
Integration with other justice agencies to enable information
exchange with key stakeholders (police, gendarme, prisons,
customs, etc.)
Integration/interfaces with other state’s systems
Transparency in terms of accountability and data accuracy
Data standards and data standardization to improve data quality
and enable reliable operational and management reporting
Saving in personal i.e. Those who would otherwise be engaged
in data processing, clerical and administrative work
Cheaper judicial services
Data mining means that collection and dissemination of
aggregated data for research for consisting of future plan
System of alerts to identify users with some described alerts and
notices

40

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Decrease administrative and judicial so to enable
workload practitioners to focus on their other priorities
Obtain central financial audit
Save space with using electronic means instead of
paper files
Access to information and make transaction online,
instant and secure
Flexibility of working hours so if staff wants to work
independent from locality and offices
Performance management through integrated
management information
41

UYAP’s Initial Business
Benefits
Republic of Turkey
Ministry of Justice

Data repository and migration will be only in one
system for that reason will not be data confusion
and duplications
Simplify process
Self assessment by staff, they can monitor their
works in to electronic means
Provision of Clear Evidence on performence and
quality for inspectors, every processes are logging by
system
Generate data for policy makers
Prevention of corruption
Inters action between users (free lectern)
42

Management of UYAP
Republic of Turkey
Ministry of Justice

Senior Responsible Owner:
Minister of Justice

Board of UYAP
Head of Board is Undersecretary
Vice President of the Board is Deputy Undersecretary
Other members of the board are some general directors of the MoJ

Project team
Consist of about 250 staff

43

Republic of Turkey
Ministry of Justice

Group 1: UYAP’S Project Stakeholders

44

Republic of Turkey
Ministry of Justice

Group 2: UYAP’S Strategic Stakeholders

45

Republic of Turkey
Ministry of Justice

Group 3:UYAP’S Operational Stakeholders

46

Project Control
Republic of Turkey
Ministry of Justice

Overcoming resistance
Change control process
Compliance with project schedules/product
delivery monitoring arrangements
Reports for project board (exception,
highlight, End-Stage report etc)
Establish project support office (PSO) to
handle common management and to help our
users
47

WAN
Republic of Turkey
Ministry of Justice

satellite

BİM

spare

LAN

HUB STATION

LAN
LAN

territorial

48

Stage of the UYAP in courts
Republic of Turkey
Ministry of Justice

49

50

Citizens can reach their case information via Internet

51

They can be informed via web site about their cases or hearing dates

Lawyer can :
Pay process and tax fee from his office by use
of VPN Technology and or on Network in Bars
rooms through internet banking and UYAP,
Litigate a claim or dispute to court through
electronic means,
Review his cases via electronics means
Submit his petition online via UYAP
52

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

From the beginning of 26.04.2004, UYAP was expanded to cover 41
units
4.701.373 files have been entered via UYAP and these units have
carried out their all processes via UYAP from that date on.
In all of the units taken into operation, nearly 2.539.558
administrative files are operated by the means of UYAP system.

53

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

Some of the results obtained are stated below


For example, in the courts taken into operation, delivery bureaus
have been taken into operation and collection of charges and
duty distributions which are carried out hand by hand before are
now carried out by the system as to the objective criteria
determined in an electronic environment.



The most important hinder in this way is the resistance that the
users show against a new way of life. In order to break this
resistance the necessary laws support should be constituted,
public opinion support should be provided by making conscious
campaigns.

54

Republic of Turkey
Ministry of Justice

Thank you very much for your attention

If you have any questions please don’t hesitate to contact

[email protected]

55


Slide 4

Republic of Turkey
Ministry of Justice

UYAP

NATIONAL JUDICIARY INFORMATICS
SYSTEM

Cengiz TANRIKULU
Reporter Judge in Ministry of Justice, Turkey
13 February 2007
Ankara
1

CONTENT OF THE
CONFERENCE
Republic of Turkey
Ministry of Justice

Firstly this event will present an overview of the
National Judiciary Network Project (UYAP)

Secondly and mainly, we will share the
experiences of Turkish Ministry of Justice’s (MoJ)
National Judiciary Network Project (UYAP)
and give some quick facts about UYAP and
effects of the project on Turkish judicial system
and will evaluate UYAP’s outputs
2

What is ‘UYAP’
Republic of Turkey
Ministry of Justice

UYAP’s
expansion
is
INFORMATICS SYSTEM”

“NATIONAL

JUDICIARY

UYAP is a judicial central network project
which includes all of the courts, public prosecutors
services, prisons and detention houses, and other judicial
institutions in Turkey (Forensic medicine offices, probation
offices etc.)
All judicial Institutes connect online each other via UYAP
WAN
It’s purpose is providing vertical and horizontal integration
across Turkish judicial system and other government
departments and international organizations
3

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FACTS ON TURKISH JUSTICE SYSTEM
According to Turkish Constitution article 2 :
“Turkey is a democratic, secular and social state based
on rule of law”

According to Turkish Constitution article 141/3 :
“Carring through a lawsuit with minimal expenditure
and as far as possible speedy is task of jurisdiction”
4

HIGH LEVEL COURTHOUSES
Republic of Turkey
Ministry of Justice

Court System and competences

Constitutional

Court of

Court

Cassation

Constitutional
Jurisdiction

Civil

Jurisdiction

Council of
State

Administrative
Jurisdiction

5

Republic of Turkey
Ministry of Justice

Court of Cassation
(Appeal)

Criminal Departments

Civil Departments

6

Republic of Turkey
Ministry of Justice

First Instance courts

Criminal Courts

Civil Courts

General Criminal Courts
(Penal Court)

Felony Courts

Peace Courts

General Civil Courts

(High Criminal Court )

Magistrate Courts
7

Specialised Courts
Commercial C.
Labour C.
Maritime C.
Land Registry C.
Family C.
Consumer C.

Juvenile C.
Enforcement C.
Traffic C.
8

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FIGURES

9

Number of the
Judges and Prosecutors
Republic of Turkey
Ministry of Justice

Turkey has…
• 136 High Criminal Courts Centres
• And in 575 districts totally 708 courthouses,
• 443 Penitentiary and Detention Houses ,
• 23 Forensic Medicine Units,
• All in all, 7751 Courts, Public Prosecutor Services
and Enforcement Offices
• In civil judiciary 4529 judges and 3023 public
prosecutors,
• 491 administrative judges in administrative courts
10

CURRENT SITUATION OF CASE FILES IN TURKEY
Republic of Turkey
Ministry of Justice

PROSECUTIONWRITS
PROSECUTIONPREPARATION
CRIMINAL CASES
CIVIL LAWCASES
ADMINSTRATIVE CASES
ENFORCEMENT CASES
GRAND TOTAL

1.416.739
2.035.300
3.116.632
1.982.920
288.995
10.026.212
18.866.798

11

DELIVERED HARDWARE
in the scope of UYAP
Republic of Turkey
Ministry of Justice

Computer

28.664

Laser printer

16.093

Uninterruptible power supply
Laptop

6.140
11.700

Laptop printer

2.800

Scanner

4.677
12

CABLE LAYING
Republic of Turkey
Ministry of Justice

• Cable was laid in 807 units 41.175
connection points across Turkey

ANKARA

13

UYAP Was Put In Operation
Felony Court Centers

107

Regional
Administartive
Courts

21

Provinces

281

Prison and Detention
Houses
ADLİ TIP
BİRİMForensic
Medicine Units
Totaly

460

6
779
14

UYAP Operation Map
UYAP Map of to commence operations
where UYAP was put in operation
http://www.adalet.gov.tr/harita/harita.html

15

Average duration of assize
Republic of Turkey
Ministry of Justice

Council
of State
Civil (Days)
Penal (Days)

CoCes.

General
Courts
0

200

400

600

General Courts : Penal

: 266 days

Civil

: 241 days

Penal
Civil

: 283 days
: 86 days
: 460 16
days

C.o. Cassation
Council of State

Some other figures
Republic of Turkey
Ministry of Justice

Auxiliary Court Personal : (Aprox.) 30 000
Members of the C.o.Cas 250
Members of Council of State:78
Lawyers (Aprox.) 40.000
In 443 Prisons
Current Number of convicts : 58 000
Total Prison Officials: 31 000
17

UYAP e-Learning

18

EDUCATIONS are given in laboratories
Republic of Turkey
Ministry of Justice

19

The Basic Requirements Of Turkish Judicial
System and what has been doing?
Republic of Turkey
Ministry of Justice

• Turkish government nowadays is fallowing a national
programme for reinforcement and to accelerate the judicial
system
• They are also implementing various measures on judicial
modernisation and penal reform and want to improve the
functioning and efficiency of the judiciary
• UYAP was prepared and established by MoJ within the
context of to create an effective and less bureaucratic judicial
system for each concerned institution and citizens as one and
very important measure
20

Project plan with milestones
Republic of Turkey

Design of the

Ministry of Justice

TJS
Revision
In 2000

Composing
of the
project
schedule
In 2001

Appraisal
Project’s
finish time

Project start
to roll out
in whole Turkey

End of
2007

at the beginning
of the 2005

Analysing
of the
process
In 2002

system and
production of
Programmes
and screens
In 2003

implementing
of the project

Testing
system and

in pilot units
at the
beginning of
the 2004

new
products
at the end of
the 2003
21

22

Scope of UYAP
Initiated Integration studies
 MERNİS, (MI)
 POL-NET
(Police)
 KİK,
(Procurement
Office)
 Adli Sicil,
Judicial statistics
and records
 MASAK,
Ministry of
Finance
 VEDOP,Tax
Automation
System
 DİE, Statistic

 TAKBİS, Land Registry
 Türkiye Noterler Birliği, Public Notaries Ass.
 Türkiye Barolar Birliği, Bar Ass.
 Gümrük Müsteşarlığı, Undersecretariat of Custom
 Dış İşleri Bakanlığı, Ministery Of Foreign Affairs
 Merkez Bankası, Central Bank

to import in the instant from …
MERNİS  Idendity Records
Criminal Records Ins. Criminal
Records
POL-Net  Driver Licence
23

With the Decision Support System, procedural mistakes are reduced to a
minimum level
24

Virtual discussion forums within judicial organization about
jurisprudence is in place, information sharing and25
exchanging is enabled

The Document Management System (DMS) in our Ministry has been
integrated. Exchange of the electronic documents between the Ministry and
26
Province units and between the units has been started.

UYAP’S Web Mail Server Has 60.000 USERS

27

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To transfer key business processes of the judicial system into central
electronic means
To reduce the clerical, administrative and communications costs which
would otherwise be incurred in manuel and paper- based system.
Reductions in staffing and use the personal most effective
To create a Databank of information on relevant legislation, regulations,
circulars, template texts and policies Information etc.
To produce Management Reports for performance, Work Reports for
planning or recording etc.
To research information which is needed during processes
To create fast, secure and efficient information system enabling the
appropriate sharing of information across the wider Turkish judicial services
Composing alerts to prevent from basic judicial errors

28

Objectives of UYAP
Republic of Turkey
Ministry of Justice

Interface judicial institutions with each other
and with concerned institutions
Providing transparency
Fulfill inspections in to electronic means
Give process information's and basic legal aids
to citizens via internet
Set up central document management system
between TJS Units
Procure data for doing data mining in judicial
field
Obtain very strong and efficient judicial central
29
infrastructure

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To provide the capability to measure performance and
report on the effectiveness of Turkish judicial services
in terms of such performance indicators are defined by
Government and stakeholders. The data required for
this would be captured and made available through the
operational UYAP system
To provide a research capability to evaluate the impact
and effectiveness of offender-crime assessment tools
(yet to be implemented) and programmes and
interventions designed to reduce crimes
30

Scopes and interfaces
Republic of Turkey
Ministry of Justice

The scope includes all functions required to
support and enable transactions via electronic
means between judicial institutions
The scope includes also fulfillment of finance
and commissioning functions, human
resources management, payroll, training
management, property management , asset
administration and other supporting services
31

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Penal Law System
Civil Law System
Administrative Law System
Public Prosecutors Services System
Court of Cessation System
Probation System
Verdict Support System
Lawyer Information System
Enforcement-Bankruptcy System
Convict-Arrest Management System

32

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Citizen Information System
Personal Management System
Financial Management System
Supply Management System
Procurement Management System
Training Management System
Document Management System
Forensic Medicine System
General Support System
33

UYAP SYSTEM CENTRE
We have also disaster Recovery Center
Republic of Turkey
Ministry of Justice

34

UYAP Databank
Republic of Turkey
Ministry of Justice

Legislation
Directives
Sentences

Case law
Judicial essays

Template texts
Circulars etc.

35

36

Lawyer Portal

37

Constrains
Republic of Turkey
Ministry of Justice

Technological constraints
Managing the IS/IT function – which models
to use?
Effective use processes
Training, behaviours etc. Integrate
information capture & use into operational
business processes
Flexible & re-usable IT infrastructure – what
are the available IT infrastructures?
38

MANAGEMENT ENVIRONMENTS FOR IS/IT

High
Diffusion

Diffusion degree of
decentralisation
of IS/IT control

Low
Diffusion

OPPORTUNISTIC
COMPLEX CONTROL
DE-CENTRALISED
CENTRALISED CONTROL
CONTROL
FOR SOME SYSTEMS, DEFEDERAL, SHORT-TERM
CENTRALISED FOR
PRIORITIES, LACK OF
OTHERS. DIFFICULT TO
INTEGRATION
MANAGE

TRADITIONAL
BACKBONE
CENTRALISED
CENTRALISED CONTROL
CONTROL, I.S. NOT
- I.S. CRITICAL TO
CRITICAL TO BUSINESS,
BUSINESS. HIGH
EFFICIENCY GOALS
INTEGRATION.
ONLY
EFFECTIVENESS GOALS

Low
infusion

High
infusion

Infusion - degree of dependence on IS/IT

39

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Speed and efficiency of operations
Integration with other justice agencies to enable information
exchange with key stakeholders (police, gendarme, prisons,
customs, etc.)
Integration/interfaces with other state’s systems
Transparency in terms of accountability and data accuracy
Data standards and data standardization to improve data quality
and enable reliable operational and management reporting
Saving in personal i.e. Those who would otherwise be engaged
in data processing, clerical and administrative work
Cheaper judicial services
Data mining means that collection and dissemination of
aggregated data for research for consisting of future plan
System of alerts to identify users with some described alerts and
notices

40

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Decrease administrative and judicial so to enable
workload practitioners to focus on their other priorities
Obtain central financial audit
Save space with using electronic means instead of
paper files
Access to information and make transaction online,
instant and secure
Flexibility of working hours so if staff wants to work
independent from locality and offices
Performance management through integrated
management information
41

UYAP’s Initial Business
Benefits
Republic of Turkey
Ministry of Justice

Data repository and migration will be only in one
system for that reason will not be data confusion
and duplications
Simplify process
Self assessment by staff, they can monitor their
works in to electronic means
Provision of Clear Evidence on performence and
quality for inspectors, every processes are logging by
system
Generate data for policy makers
Prevention of corruption
Inters action between users (free lectern)
42

Management of UYAP
Republic of Turkey
Ministry of Justice

Senior Responsible Owner:
Minister of Justice

Board of UYAP
Head of Board is Undersecretary
Vice President of the Board is Deputy Undersecretary
Other members of the board are some general directors of the MoJ

Project team
Consist of about 250 staff

43

Republic of Turkey
Ministry of Justice

Group 1: UYAP’S Project Stakeholders

44

Republic of Turkey
Ministry of Justice

Group 2: UYAP’S Strategic Stakeholders

45

Republic of Turkey
Ministry of Justice

Group 3:UYAP’S Operational Stakeholders

46

Project Control
Republic of Turkey
Ministry of Justice

Overcoming resistance
Change control process
Compliance with project schedules/product
delivery monitoring arrangements
Reports for project board (exception,
highlight, End-Stage report etc)
Establish project support office (PSO) to
handle common management and to help our
users
47

WAN
Republic of Turkey
Ministry of Justice

satellite

BİM

spare

LAN

HUB STATION

LAN
LAN

territorial

48

Stage of the UYAP in courts
Republic of Turkey
Ministry of Justice

49

50

Citizens can reach their case information via Internet

51

They can be informed via web site about their cases or hearing dates

Lawyer can :
Pay process and tax fee from his office by use
of VPN Technology and or on Network in Bars
rooms through internet banking and UYAP,
Litigate a claim or dispute to court through
electronic means,
Review his cases via electronics means
Submit his petition online via UYAP
52

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

From the beginning of 26.04.2004, UYAP was expanded to cover 41
units
4.701.373 files have been entered via UYAP and these units have
carried out their all processes via UYAP from that date on.
In all of the units taken into operation, nearly 2.539.558
administrative files are operated by the means of UYAP system.

53

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

Some of the results obtained are stated below


For example, in the courts taken into operation, delivery bureaus
have been taken into operation and collection of charges and
duty distributions which are carried out hand by hand before are
now carried out by the system as to the objective criteria
determined in an electronic environment.



The most important hinder in this way is the resistance that the
users show against a new way of life. In order to break this
resistance the necessary laws support should be constituted,
public opinion support should be provided by making conscious
campaigns.

54

Republic of Turkey
Ministry of Justice

Thank you very much for your attention

If you have any questions please don’t hesitate to contact

[email protected]

55


Slide 5

Republic of Turkey
Ministry of Justice

UYAP

NATIONAL JUDICIARY INFORMATICS
SYSTEM

Cengiz TANRIKULU
Reporter Judge in Ministry of Justice, Turkey
13 February 2007
Ankara
1

CONTENT OF THE
CONFERENCE
Republic of Turkey
Ministry of Justice

Firstly this event will present an overview of the
National Judiciary Network Project (UYAP)

Secondly and mainly, we will share the
experiences of Turkish Ministry of Justice’s (MoJ)
National Judiciary Network Project (UYAP)
and give some quick facts about UYAP and
effects of the project on Turkish judicial system
and will evaluate UYAP’s outputs
2

What is ‘UYAP’
Republic of Turkey
Ministry of Justice

UYAP’s
expansion
is
INFORMATICS SYSTEM”

“NATIONAL

JUDICIARY

UYAP is a judicial central network project
which includes all of the courts, public prosecutors
services, prisons and detention houses, and other judicial
institutions in Turkey (Forensic medicine offices, probation
offices etc.)
All judicial Institutes connect online each other via UYAP
WAN
It’s purpose is providing vertical and horizontal integration
across Turkish judicial system and other government
departments and international organizations
3

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FACTS ON TURKISH JUSTICE SYSTEM
According to Turkish Constitution article 2 :
“Turkey is a democratic, secular and social state based
on rule of law”

According to Turkish Constitution article 141/3 :
“Carring through a lawsuit with minimal expenditure
and as far as possible speedy is task of jurisdiction”
4

HIGH LEVEL COURTHOUSES
Republic of Turkey
Ministry of Justice

Court System and competences

Constitutional

Court of

Court

Cassation

Constitutional
Jurisdiction

Civil

Jurisdiction

Council of
State

Administrative
Jurisdiction

5

Republic of Turkey
Ministry of Justice

Court of Cassation
(Appeal)

Criminal Departments

Civil Departments

6

Republic of Turkey
Ministry of Justice

First Instance courts

Criminal Courts

Civil Courts

General Criminal Courts
(Penal Court)

Felony Courts

Peace Courts

General Civil Courts

(High Criminal Court )

Magistrate Courts
7

Specialised Courts
Commercial C.
Labour C.
Maritime C.
Land Registry C.
Family C.
Consumer C.

Juvenile C.
Enforcement C.
Traffic C.
8

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FIGURES

9

Number of the
Judges and Prosecutors
Republic of Turkey
Ministry of Justice

Turkey has…
• 136 High Criminal Courts Centres
• And in 575 districts totally 708 courthouses,
• 443 Penitentiary and Detention Houses ,
• 23 Forensic Medicine Units,
• All in all, 7751 Courts, Public Prosecutor Services
and Enforcement Offices
• In civil judiciary 4529 judges and 3023 public
prosecutors,
• 491 administrative judges in administrative courts
10

CURRENT SITUATION OF CASE FILES IN TURKEY
Republic of Turkey
Ministry of Justice

PROSECUTIONWRITS
PROSECUTIONPREPARATION
CRIMINAL CASES
CIVIL LAWCASES
ADMINSTRATIVE CASES
ENFORCEMENT CASES
GRAND TOTAL

1.416.739
2.035.300
3.116.632
1.982.920
288.995
10.026.212
18.866.798

11

DELIVERED HARDWARE
in the scope of UYAP
Republic of Turkey
Ministry of Justice

Computer

28.664

Laser printer

16.093

Uninterruptible power supply
Laptop

6.140
11.700

Laptop printer

2.800

Scanner

4.677
12

CABLE LAYING
Republic of Turkey
Ministry of Justice

• Cable was laid in 807 units 41.175
connection points across Turkey

ANKARA

13

UYAP Was Put In Operation
Felony Court Centers

107

Regional
Administartive
Courts

21

Provinces

281

Prison and Detention
Houses
ADLİ TIP
BİRİMForensic
Medicine Units
Totaly

460

6
779
14

UYAP Operation Map
UYAP Map of to commence operations
where UYAP was put in operation
http://www.adalet.gov.tr/harita/harita.html

15

Average duration of assize
Republic of Turkey
Ministry of Justice

Council
of State
Civil (Days)
Penal (Days)

CoCes.

General
Courts
0

200

400

600

General Courts : Penal

: 266 days

Civil

: 241 days

Penal
Civil

: 283 days
: 86 days
: 460 16
days

C.o. Cassation
Council of State

Some other figures
Republic of Turkey
Ministry of Justice

Auxiliary Court Personal : (Aprox.) 30 000
Members of the C.o.Cas 250
Members of Council of State:78
Lawyers (Aprox.) 40.000
In 443 Prisons
Current Number of convicts : 58 000
Total Prison Officials: 31 000
17

UYAP e-Learning

18

EDUCATIONS are given in laboratories
Republic of Turkey
Ministry of Justice

19

The Basic Requirements Of Turkish Judicial
System and what has been doing?
Republic of Turkey
Ministry of Justice

• Turkish government nowadays is fallowing a national
programme for reinforcement and to accelerate the judicial
system
• They are also implementing various measures on judicial
modernisation and penal reform and want to improve the
functioning and efficiency of the judiciary
• UYAP was prepared and established by MoJ within the
context of to create an effective and less bureaucratic judicial
system for each concerned institution and citizens as one and
very important measure
20

Project plan with milestones
Republic of Turkey

Design of the

Ministry of Justice

TJS
Revision
In 2000

Composing
of the
project
schedule
In 2001

Appraisal
Project’s
finish time

Project start
to roll out
in whole Turkey

End of
2007

at the beginning
of the 2005

Analysing
of the
process
In 2002

system and
production of
Programmes
and screens
In 2003

implementing
of the project

Testing
system and

in pilot units
at the
beginning of
the 2004

new
products
at the end of
the 2003
21

22

Scope of UYAP
Initiated Integration studies
 MERNİS, (MI)
 POL-NET
(Police)
 KİK,
(Procurement
Office)
 Adli Sicil,
Judicial statistics
and records
 MASAK,
Ministry of
Finance
 VEDOP,Tax
Automation
System
 DİE, Statistic

 TAKBİS, Land Registry
 Türkiye Noterler Birliği, Public Notaries Ass.
 Türkiye Barolar Birliği, Bar Ass.
 Gümrük Müsteşarlığı, Undersecretariat of Custom
 Dış İşleri Bakanlığı, Ministery Of Foreign Affairs
 Merkez Bankası, Central Bank

to import in the instant from …
MERNİS  Idendity Records
Criminal Records Ins. Criminal
Records
POL-Net  Driver Licence
23

With the Decision Support System, procedural mistakes are reduced to a
minimum level
24

Virtual discussion forums within judicial organization about
jurisprudence is in place, information sharing and25
exchanging is enabled

The Document Management System (DMS) in our Ministry has been
integrated. Exchange of the electronic documents between the Ministry and
26
Province units and between the units has been started.

UYAP’S Web Mail Server Has 60.000 USERS

27

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To transfer key business processes of the judicial system into central
electronic means
To reduce the clerical, administrative and communications costs which
would otherwise be incurred in manuel and paper- based system.
Reductions in staffing and use the personal most effective
To create a Databank of information on relevant legislation, regulations,
circulars, template texts and policies Information etc.
To produce Management Reports for performance, Work Reports for
planning or recording etc.
To research information which is needed during processes
To create fast, secure and efficient information system enabling the
appropriate sharing of information across the wider Turkish judicial services
Composing alerts to prevent from basic judicial errors

28

Objectives of UYAP
Republic of Turkey
Ministry of Justice

Interface judicial institutions with each other
and with concerned institutions
Providing transparency
Fulfill inspections in to electronic means
Give process information's and basic legal aids
to citizens via internet
Set up central document management system
between TJS Units
Procure data for doing data mining in judicial
field
Obtain very strong and efficient judicial central
29
infrastructure

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To provide the capability to measure performance and
report on the effectiveness of Turkish judicial services
in terms of such performance indicators are defined by
Government and stakeholders. The data required for
this would be captured and made available through the
operational UYAP system
To provide a research capability to evaluate the impact
and effectiveness of offender-crime assessment tools
(yet to be implemented) and programmes and
interventions designed to reduce crimes
30

Scopes and interfaces
Republic of Turkey
Ministry of Justice

The scope includes all functions required to
support and enable transactions via electronic
means between judicial institutions
The scope includes also fulfillment of finance
and commissioning functions, human
resources management, payroll, training
management, property management , asset
administration and other supporting services
31

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Penal Law System
Civil Law System
Administrative Law System
Public Prosecutors Services System
Court of Cessation System
Probation System
Verdict Support System
Lawyer Information System
Enforcement-Bankruptcy System
Convict-Arrest Management System

32

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Citizen Information System
Personal Management System
Financial Management System
Supply Management System
Procurement Management System
Training Management System
Document Management System
Forensic Medicine System
General Support System
33

UYAP SYSTEM CENTRE
We have also disaster Recovery Center
Republic of Turkey
Ministry of Justice

34

UYAP Databank
Republic of Turkey
Ministry of Justice

Legislation
Directives
Sentences

Case law
Judicial essays

Template texts
Circulars etc.

35

36

Lawyer Portal

37

Constrains
Republic of Turkey
Ministry of Justice

Technological constraints
Managing the IS/IT function – which models
to use?
Effective use processes
Training, behaviours etc. Integrate
information capture & use into operational
business processes
Flexible & re-usable IT infrastructure – what
are the available IT infrastructures?
38

MANAGEMENT ENVIRONMENTS FOR IS/IT

High
Diffusion

Diffusion degree of
decentralisation
of IS/IT control

Low
Diffusion

OPPORTUNISTIC
COMPLEX CONTROL
DE-CENTRALISED
CENTRALISED CONTROL
CONTROL
FOR SOME SYSTEMS, DEFEDERAL, SHORT-TERM
CENTRALISED FOR
PRIORITIES, LACK OF
OTHERS. DIFFICULT TO
INTEGRATION
MANAGE

TRADITIONAL
BACKBONE
CENTRALISED
CENTRALISED CONTROL
CONTROL, I.S. NOT
- I.S. CRITICAL TO
CRITICAL TO BUSINESS,
BUSINESS. HIGH
EFFICIENCY GOALS
INTEGRATION.
ONLY
EFFECTIVENESS GOALS

Low
infusion

High
infusion

Infusion - degree of dependence on IS/IT

39

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Speed and efficiency of operations
Integration with other justice agencies to enable information
exchange with key stakeholders (police, gendarme, prisons,
customs, etc.)
Integration/interfaces with other state’s systems
Transparency in terms of accountability and data accuracy
Data standards and data standardization to improve data quality
and enable reliable operational and management reporting
Saving in personal i.e. Those who would otherwise be engaged
in data processing, clerical and administrative work
Cheaper judicial services
Data mining means that collection and dissemination of
aggregated data for research for consisting of future plan
System of alerts to identify users with some described alerts and
notices

40

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Decrease administrative and judicial so to enable
workload practitioners to focus on their other priorities
Obtain central financial audit
Save space with using electronic means instead of
paper files
Access to information and make transaction online,
instant and secure
Flexibility of working hours so if staff wants to work
independent from locality and offices
Performance management through integrated
management information
41

UYAP’s Initial Business
Benefits
Republic of Turkey
Ministry of Justice

Data repository and migration will be only in one
system for that reason will not be data confusion
and duplications
Simplify process
Self assessment by staff, they can monitor their
works in to electronic means
Provision of Clear Evidence on performence and
quality for inspectors, every processes are logging by
system
Generate data for policy makers
Prevention of corruption
Inters action between users (free lectern)
42

Management of UYAP
Republic of Turkey
Ministry of Justice

Senior Responsible Owner:
Minister of Justice

Board of UYAP
Head of Board is Undersecretary
Vice President of the Board is Deputy Undersecretary
Other members of the board are some general directors of the MoJ

Project team
Consist of about 250 staff

43

Republic of Turkey
Ministry of Justice

Group 1: UYAP’S Project Stakeholders

44

Republic of Turkey
Ministry of Justice

Group 2: UYAP’S Strategic Stakeholders

45

Republic of Turkey
Ministry of Justice

Group 3:UYAP’S Operational Stakeholders

46

Project Control
Republic of Turkey
Ministry of Justice

Overcoming resistance
Change control process
Compliance with project schedules/product
delivery monitoring arrangements
Reports for project board (exception,
highlight, End-Stage report etc)
Establish project support office (PSO) to
handle common management and to help our
users
47

WAN
Republic of Turkey
Ministry of Justice

satellite

BİM

spare

LAN

HUB STATION

LAN
LAN

territorial

48

Stage of the UYAP in courts
Republic of Turkey
Ministry of Justice

49

50

Citizens can reach their case information via Internet

51

They can be informed via web site about their cases or hearing dates

Lawyer can :
Pay process and tax fee from his office by use
of VPN Technology and or on Network in Bars
rooms through internet banking and UYAP,
Litigate a claim or dispute to court through
electronic means,
Review his cases via electronics means
Submit his petition online via UYAP
52

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

From the beginning of 26.04.2004, UYAP was expanded to cover 41
units
4.701.373 files have been entered via UYAP and these units have
carried out their all processes via UYAP from that date on.
In all of the units taken into operation, nearly 2.539.558
administrative files are operated by the means of UYAP system.

53

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

Some of the results obtained are stated below


For example, in the courts taken into operation, delivery bureaus
have been taken into operation and collection of charges and
duty distributions which are carried out hand by hand before are
now carried out by the system as to the objective criteria
determined in an electronic environment.



The most important hinder in this way is the resistance that the
users show against a new way of life. In order to break this
resistance the necessary laws support should be constituted,
public opinion support should be provided by making conscious
campaigns.

54

Republic of Turkey
Ministry of Justice

Thank you very much for your attention

If you have any questions please don’t hesitate to contact

[email protected]

55


Slide 6

Republic of Turkey
Ministry of Justice

UYAP

NATIONAL JUDICIARY INFORMATICS
SYSTEM

Cengiz TANRIKULU
Reporter Judge in Ministry of Justice, Turkey
13 February 2007
Ankara
1

CONTENT OF THE
CONFERENCE
Republic of Turkey
Ministry of Justice

Firstly this event will present an overview of the
National Judiciary Network Project (UYAP)

Secondly and mainly, we will share the
experiences of Turkish Ministry of Justice’s (MoJ)
National Judiciary Network Project (UYAP)
and give some quick facts about UYAP and
effects of the project on Turkish judicial system
and will evaluate UYAP’s outputs
2

What is ‘UYAP’
Republic of Turkey
Ministry of Justice

UYAP’s
expansion
is
INFORMATICS SYSTEM”

“NATIONAL

JUDICIARY

UYAP is a judicial central network project
which includes all of the courts, public prosecutors
services, prisons and detention houses, and other judicial
institutions in Turkey (Forensic medicine offices, probation
offices etc.)
All judicial Institutes connect online each other via UYAP
WAN
It’s purpose is providing vertical and horizontal integration
across Turkish judicial system and other government
departments and international organizations
3

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FACTS ON TURKISH JUSTICE SYSTEM
According to Turkish Constitution article 2 :
“Turkey is a democratic, secular and social state based
on rule of law”

According to Turkish Constitution article 141/3 :
“Carring through a lawsuit with minimal expenditure
and as far as possible speedy is task of jurisdiction”
4

HIGH LEVEL COURTHOUSES
Republic of Turkey
Ministry of Justice

Court System and competences

Constitutional

Court of

Court

Cassation

Constitutional
Jurisdiction

Civil

Jurisdiction

Council of
State

Administrative
Jurisdiction

5

Republic of Turkey
Ministry of Justice

Court of Cassation
(Appeal)

Criminal Departments

Civil Departments

6

Republic of Turkey
Ministry of Justice

First Instance courts

Criminal Courts

Civil Courts

General Criminal Courts
(Penal Court)

Felony Courts

Peace Courts

General Civil Courts

(High Criminal Court )

Magistrate Courts
7

Specialised Courts
Commercial C.
Labour C.
Maritime C.
Land Registry C.
Family C.
Consumer C.

Juvenile C.
Enforcement C.
Traffic C.
8

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FIGURES

9

Number of the
Judges and Prosecutors
Republic of Turkey
Ministry of Justice

Turkey has…
• 136 High Criminal Courts Centres
• And in 575 districts totally 708 courthouses,
• 443 Penitentiary and Detention Houses ,
• 23 Forensic Medicine Units,
• All in all, 7751 Courts, Public Prosecutor Services
and Enforcement Offices
• In civil judiciary 4529 judges and 3023 public
prosecutors,
• 491 administrative judges in administrative courts
10

CURRENT SITUATION OF CASE FILES IN TURKEY
Republic of Turkey
Ministry of Justice

PROSECUTIONWRITS
PROSECUTIONPREPARATION
CRIMINAL CASES
CIVIL LAWCASES
ADMINSTRATIVE CASES
ENFORCEMENT CASES
GRAND TOTAL

1.416.739
2.035.300
3.116.632
1.982.920
288.995
10.026.212
18.866.798

11

DELIVERED HARDWARE
in the scope of UYAP
Republic of Turkey
Ministry of Justice

Computer

28.664

Laser printer

16.093

Uninterruptible power supply
Laptop

6.140
11.700

Laptop printer

2.800

Scanner

4.677
12

CABLE LAYING
Republic of Turkey
Ministry of Justice

• Cable was laid in 807 units 41.175
connection points across Turkey

ANKARA

13

UYAP Was Put In Operation
Felony Court Centers

107

Regional
Administartive
Courts

21

Provinces

281

Prison and Detention
Houses
ADLİ TIP
BİRİMForensic
Medicine Units
Totaly

460

6
779
14

UYAP Operation Map
UYAP Map of to commence operations
where UYAP was put in operation
http://www.adalet.gov.tr/harita/harita.html

15

Average duration of assize
Republic of Turkey
Ministry of Justice

Council
of State
Civil (Days)
Penal (Days)

CoCes.

General
Courts
0

200

400

600

General Courts : Penal

: 266 days

Civil

: 241 days

Penal
Civil

: 283 days
: 86 days
: 460 16
days

C.o. Cassation
Council of State

Some other figures
Republic of Turkey
Ministry of Justice

Auxiliary Court Personal : (Aprox.) 30 000
Members of the C.o.Cas 250
Members of Council of State:78
Lawyers (Aprox.) 40.000
In 443 Prisons
Current Number of convicts : 58 000
Total Prison Officials: 31 000
17

UYAP e-Learning

18

EDUCATIONS are given in laboratories
Republic of Turkey
Ministry of Justice

19

The Basic Requirements Of Turkish Judicial
System and what has been doing?
Republic of Turkey
Ministry of Justice

• Turkish government nowadays is fallowing a national
programme for reinforcement and to accelerate the judicial
system
• They are also implementing various measures on judicial
modernisation and penal reform and want to improve the
functioning and efficiency of the judiciary
• UYAP was prepared and established by MoJ within the
context of to create an effective and less bureaucratic judicial
system for each concerned institution and citizens as one and
very important measure
20

Project plan with milestones
Republic of Turkey

Design of the

Ministry of Justice

TJS
Revision
In 2000

Composing
of the
project
schedule
In 2001

Appraisal
Project’s
finish time

Project start
to roll out
in whole Turkey

End of
2007

at the beginning
of the 2005

Analysing
of the
process
In 2002

system and
production of
Programmes
and screens
In 2003

implementing
of the project

Testing
system and

in pilot units
at the
beginning of
the 2004

new
products
at the end of
the 2003
21

22

Scope of UYAP
Initiated Integration studies
 MERNİS, (MI)
 POL-NET
(Police)
 KİK,
(Procurement
Office)
 Adli Sicil,
Judicial statistics
and records
 MASAK,
Ministry of
Finance
 VEDOP,Tax
Automation
System
 DİE, Statistic

 TAKBİS, Land Registry
 Türkiye Noterler Birliği, Public Notaries Ass.
 Türkiye Barolar Birliği, Bar Ass.
 Gümrük Müsteşarlığı, Undersecretariat of Custom
 Dış İşleri Bakanlığı, Ministery Of Foreign Affairs
 Merkez Bankası, Central Bank

to import in the instant from …
MERNİS  Idendity Records
Criminal Records Ins. Criminal
Records
POL-Net  Driver Licence
23

With the Decision Support System, procedural mistakes are reduced to a
minimum level
24

Virtual discussion forums within judicial organization about
jurisprudence is in place, information sharing and25
exchanging is enabled

The Document Management System (DMS) in our Ministry has been
integrated. Exchange of the electronic documents between the Ministry and
26
Province units and between the units has been started.

UYAP’S Web Mail Server Has 60.000 USERS

27

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To transfer key business processes of the judicial system into central
electronic means
To reduce the clerical, administrative and communications costs which
would otherwise be incurred in manuel and paper- based system.
Reductions in staffing and use the personal most effective
To create a Databank of information on relevant legislation, regulations,
circulars, template texts and policies Information etc.
To produce Management Reports for performance, Work Reports for
planning or recording etc.
To research information which is needed during processes
To create fast, secure and efficient information system enabling the
appropriate sharing of information across the wider Turkish judicial services
Composing alerts to prevent from basic judicial errors

28

Objectives of UYAP
Republic of Turkey
Ministry of Justice

Interface judicial institutions with each other
and with concerned institutions
Providing transparency
Fulfill inspections in to electronic means
Give process information's and basic legal aids
to citizens via internet
Set up central document management system
between TJS Units
Procure data for doing data mining in judicial
field
Obtain very strong and efficient judicial central
29
infrastructure

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To provide the capability to measure performance and
report on the effectiveness of Turkish judicial services
in terms of such performance indicators are defined by
Government and stakeholders. The data required for
this would be captured and made available through the
operational UYAP system
To provide a research capability to evaluate the impact
and effectiveness of offender-crime assessment tools
(yet to be implemented) and programmes and
interventions designed to reduce crimes
30

Scopes and interfaces
Republic of Turkey
Ministry of Justice

The scope includes all functions required to
support and enable transactions via electronic
means between judicial institutions
The scope includes also fulfillment of finance
and commissioning functions, human
resources management, payroll, training
management, property management , asset
administration and other supporting services
31

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Penal Law System
Civil Law System
Administrative Law System
Public Prosecutors Services System
Court of Cessation System
Probation System
Verdict Support System
Lawyer Information System
Enforcement-Bankruptcy System
Convict-Arrest Management System

32

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Citizen Information System
Personal Management System
Financial Management System
Supply Management System
Procurement Management System
Training Management System
Document Management System
Forensic Medicine System
General Support System
33

UYAP SYSTEM CENTRE
We have also disaster Recovery Center
Republic of Turkey
Ministry of Justice

34

UYAP Databank
Republic of Turkey
Ministry of Justice

Legislation
Directives
Sentences

Case law
Judicial essays

Template texts
Circulars etc.

35

36

Lawyer Portal

37

Constrains
Republic of Turkey
Ministry of Justice

Technological constraints
Managing the IS/IT function – which models
to use?
Effective use processes
Training, behaviours etc. Integrate
information capture & use into operational
business processes
Flexible & re-usable IT infrastructure – what
are the available IT infrastructures?
38

MANAGEMENT ENVIRONMENTS FOR IS/IT

High
Diffusion

Diffusion degree of
decentralisation
of IS/IT control

Low
Diffusion

OPPORTUNISTIC
COMPLEX CONTROL
DE-CENTRALISED
CENTRALISED CONTROL
CONTROL
FOR SOME SYSTEMS, DEFEDERAL, SHORT-TERM
CENTRALISED FOR
PRIORITIES, LACK OF
OTHERS. DIFFICULT TO
INTEGRATION
MANAGE

TRADITIONAL
BACKBONE
CENTRALISED
CENTRALISED CONTROL
CONTROL, I.S. NOT
- I.S. CRITICAL TO
CRITICAL TO BUSINESS,
BUSINESS. HIGH
EFFICIENCY GOALS
INTEGRATION.
ONLY
EFFECTIVENESS GOALS

Low
infusion

High
infusion

Infusion - degree of dependence on IS/IT

39

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Speed and efficiency of operations
Integration with other justice agencies to enable information
exchange with key stakeholders (police, gendarme, prisons,
customs, etc.)
Integration/interfaces with other state’s systems
Transparency in terms of accountability and data accuracy
Data standards and data standardization to improve data quality
and enable reliable operational and management reporting
Saving in personal i.e. Those who would otherwise be engaged
in data processing, clerical and administrative work
Cheaper judicial services
Data mining means that collection and dissemination of
aggregated data for research for consisting of future plan
System of alerts to identify users with some described alerts and
notices

40

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Decrease administrative and judicial so to enable
workload practitioners to focus on their other priorities
Obtain central financial audit
Save space with using electronic means instead of
paper files
Access to information and make transaction online,
instant and secure
Flexibility of working hours so if staff wants to work
independent from locality and offices
Performance management through integrated
management information
41

UYAP’s Initial Business
Benefits
Republic of Turkey
Ministry of Justice

Data repository and migration will be only in one
system for that reason will not be data confusion
and duplications
Simplify process
Self assessment by staff, they can monitor their
works in to electronic means
Provision of Clear Evidence on performence and
quality for inspectors, every processes are logging by
system
Generate data for policy makers
Prevention of corruption
Inters action between users (free lectern)
42

Management of UYAP
Republic of Turkey
Ministry of Justice

Senior Responsible Owner:
Minister of Justice

Board of UYAP
Head of Board is Undersecretary
Vice President of the Board is Deputy Undersecretary
Other members of the board are some general directors of the MoJ

Project team
Consist of about 250 staff

43

Republic of Turkey
Ministry of Justice

Group 1: UYAP’S Project Stakeholders

44

Republic of Turkey
Ministry of Justice

Group 2: UYAP’S Strategic Stakeholders

45

Republic of Turkey
Ministry of Justice

Group 3:UYAP’S Operational Stakeholders

46

Project Control
Republic of Turkey
Ministry of Justice

Overcoming resistance
Change control process
Compliance with project schedules/product
delivery monitoring arrangements
Reports for project board (exception,
highlight, End-Stage report etc)
Establish project support office (PSO) to
handle common management and to help our
users
47

WAN
Republic of Turkey
Ministry of Justice

satellite

BİM

spare

LAN

HUB STATION

LAN
LAN

territorial

48

Stage of the UYAP in courts
Republic of Turkey
Ministry of Justice

49

50

Citizens can reach their case information via Internet

51

They can be informed via web site about their cases or hearing dates

Lawyer can :
Pay process and tax fee from his office by use
of VPN Technology and or on Network in Bars
rooms through internet banking and UYAP,
Litigate a claim or dispute to court through
electronic means,
Review his cases via electronics means
Submit his petition online via UYAP
52

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

From the beginning of 26.04.2004, UYAP was expanded to cover 41
units
4.701.373 files have been entered via UYAP and these units have
carried out their all processes via UYAP from that date on.
In all of the units taken into operation, nearly 2.539.558
administrative files are operated by the means of UYAP system.

53

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

Some of the results obtained are stated below


For example, in the courts taken into operation, delivery bureaus
have been taken into operation and collection of charges and
duty distributions which are carried out hand by hand before are
now carried out by the system as to the objective criteria
determined in an electronic environment.



The most important hinder in this way is the resistance that the
users show against a new way of life. In order to break this
resistance the necessary laws support should be constituted,
public opinion support should be provided by making conscious
campaigns.

54

Republic of Turkey
Ministry of Justice

Thank you very much for your attention

If you have any questions please don’t hesitate to contact

[email protected]

55


Slide 7

Republic of Turkey
Ministry of Justice

UYAP

NATIONAL JUDICIARY INFORMATICS
SYSTEM

Cengiz TANRIKULU
Reporter Judge in Ministry of Justice, Turkey
13 February 2007
Ankara
1

CONTENT OF THE
CONFERENCE
Republic of Turkey
Ministry of Justice

Firstly this event will present an overview of the
National Judiciary Network Project (UYAP)

Secondly and mainly, we will share the
experiences of Turkish Ministry of Justice’s (MoJ)
National Judiciary Network Project (UYAP)
and give some quick facts about UYAP and
effects of the project on Turkish judicial system
and will evaluate UYAP’s outputs
2

What is ‘UYAP’
Republic of Turkey
Ministry of Justice

UYAP’s
expansion
is
INFORMATICS SYSTEM”

“NATIONAL

JUDICIARY

UYAP is a judicial central network project
which includes all of the courts, public prosecutors
services, prisons and detention houses, and other judicial
institutions in Turkey (Forensic medicine offices, probation
offices etc.)
All judicial Institutes connect online each other via UYAP
WAN
It’s purpose is providing vertical and horizontal integration
across Turkish judicial system and other government
departments and international organizations
3

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FACTS ON TURKISH JUSTICE SYSTEM
According to Turkish Constitution article 2 :
“Turkey is a democratic, secular and social state based
on rule of law”

According to Turkish Constitution article 141/3 :
“Carring through a lawsuit with minimal expenditure
and as far as possible speedy is task of jurisdiction”
4

HIGH LEVEL COURTHOUSES
Republic of Turkey
Ministry of Justice

Court System and competences

Constitutional

Court of

Court

Cassation

Constitutional
Jurisdiction

Civil

Jurisdiction

Council of
State

Administrative
Jurisdiction

5

Republic of Turkey
Ministry of Justice

Court of Cassation
(Appeal)

Criminal Departments

Civil Departments

6

Republic of Turkey
Ministry of Justice

First Instance courts

Criminal Courts

Civil Courts

General Criminal Courts
(Penal Court)

Felony Courts

Peace Courts

General Civil Courts

(High Criminal Court )

Magistrate Courts
7

Specialised Courts
Commercial C.
Labour C.
Maritime C.
Land Registry C.
Family C.
Consumer C.

Juvenile C.
Enforcement C.
Traffic C.
8

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FIGURES

9

Number of the
Judges and Prosecutors
Republic of Turkey
Ministry of Justice

Turkey has…
• 136 High Criminal Courts Centres
• And in 575 districts totally 708 courthouses,
• 443 Penitentiary and Detention Houses ,
• 23 Forensic Medicine Units,
• All in all, 7751 Courts, Public Prosecutor Services
and Enforcement Offices
• In civil judiciary 4529 judges and 3023 public
prosecutors,
• 491 administrative judges in administrative courts
10

CURRENT SITUATION OF CASE FILES IN TURKEY
Republic of Turkey
Ministry of Justice

PROSECUTIONWRITS
PROSECUTIONPREPARATION
CRIMINAL CASES
CIVIL LAWCASES
ADMINSTRATIVE CASES
ENFORCEMENT CASES
GRAND TOTAL

1.416.739
2.035.300
3.116.632
1.982.920
288.995
10.026.212
18.866.798

11

DELIVERED HARDWARE
in the scope of UYAP
Republic of Turkey
Ministry of Justice

Computer

28.664

Laser printer

16.093

Uninterruptible power supply
Laptop

6.140
11.700

Laptop printer

2.800

Scanner

4.677
12

CABLE LAYING
Republic of Turkey
Ministry of Justice

• Cable was laid in 807 units 41.175
connection points across Turkey

ANKARA

13

UYAP Was Put In Operation
Felony Court Centers

107

Regional
Administartive
Courts

21

Provinces

281

Prison and Detention
Houses
ADLİ TIP
BİRİMForensic
Medicine Units
Totaly

460

6
779
14

UYAP Operation Map
UYAP Map of to commence operations
where UYAP was put in operation
http://www.adalet.gov.tr/harita/harita.html

15

Average duration of assize
Republic of Turkey
Ministry of Justice

Council
of State
Civil (Days)
Penal (Days)

CoCes.

General
Courts
0

200

400

600

General Courts : Penal

: 266 days

Civil

: 241 days

Penal
Civil

: 283 days
: 86 days
: 460 16
days

C.o. Cassation
Council of State

Some other figures
Republic of Turkey
Ministry of Justice

Auxiliary Court Personal : (Aprox.) 30 000
Members of the C.o.Cas 250
Members of Council of State:78
Lawyers (Aprox.) 40.000
In 443 Prisons
Current Number of convicts : 58 000
Total Prison Officials: 31 000
17

UYAP e-Learning

18

EDUCATIONS are given in laboratories
Republic of Turkey
Ministry of Justice

19

The Basic Requirements Of Turkish Judicial
System and what has been doing?
Republic of Turkey
Ministry of Justice

• Turkish government nowadays is fallowing a national
programme for reinforcement and to accelerate the judicial
system
• They are also implementing various measures on judicial
modernisation and penal reform and want to improve the
functioning and efficiency of the judiciary
• UYAP was prepared and established by MoJ within the
context of to create an effective and less bureaucratic judicial
system for each concerned institution and citizens as one and
very important measure
20

Project plan with milestones
Republic of Turkey

Design of the

Ministry of Justice

TJS
Revision
In 2000

Composing
of the
project
schedule
In 2001

Appraisal
Project’s
finish time

Project start
to roll out
in whole Turkey

End of
2007

at the beginning
of the 2005

Analysing
of the
process
In 2002

system and
production of
Programmes
and screens
In 2003

implementing
of the project

Testing
system and

in pilot units
at the
beginning of
the 2004

new
products
at the end of
the 2003
21

22

Scope of UYAP
Initiated Integration studies
 MERNİS, (MI)
 POL-NET
(Police)
 KİK,
(Procurement
Office)
 Adli Sicil,
Judicial statistics
and records
 MASAK,
Ministry of
Finance
 VEDOP,Tax
Automation
System
 DİE, Statistic

 TAKBİS, Land Registry
 Türkiye Noterler Birliği, Public Notaries Ass.
 Türkiye Barolar Birliği, Bar Ass.
 Gümrük Müsteşarlığı, Undersecretariat of Custom
 Dış İşleri Bakanlığı, Ministery Of Foreign Affairs
 Merkez Bankası, Central Bank

to import in the instant from …
MERNİS  Idendity Records
Criminal Records Ins. Criminal
Records
POL-Net  Driver Licence
23

With the Decision Support System, procedural mistakes are reduced to a
minimum level
24

Virtual discussion forums within judicial organization about
jurisprudence is in place, information sharing and25
exchanging is enabled

The Document Management System (DMS) in our Ministry has been
integrated. Exchange of the electronic documents between the Ministry and
26
Province units and between the units has been started.

UYAP’S Web Mail Server Has 60.000 USERS

27

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To transfer key business processes of the judicial system into central
electronic means
To reduce the clerical, administrative and communications costs which
would otherwise be incurred in manuel and paper- based system.
Reductions in staffing and use the personal most effective
To create a Databank of information on relevant legislation, regulations,
circulars, template texts and policies Information etc.
To produce Management Reports for performance, Work Reports for
planning or recording etc.
To research information which is needed during processes
To create fast, secure and efficient information system enabling the
appropriate sharing of information across the wider Turkish judicial services
Composing alerts to prevent from basic judicial errors

28

Objectives of UYAP
Republic of Turkey
Ministry of Justice

Interface judicial institutions with each other
and with concerned institutions
Providing transparency
Fulfill inspections in to electronic means
Give process information's and basic legal aids
to citizens via internet
Set up central document management system
between TJS Units
Procure data for doing data mining in judicial
field
Obtain very strong and efficient judicial central
29
infrastructure

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To provide the capability to measure performance and
report on the effectiveness of Turkish judicial services
in terms of such performance indicators are defined by
Government and stakeholders. The data required for
this would be captured and made available through the
operational UYAP system
To provide a research capability to evaluate the impact
and effectiveness of offender-crime assessment tools
(yet to be implemented) and programmes and
interventions designed to reduce crimes
30

Scopes and interfaces
Republic of Turkey
Ministry of Justice

The scope includes all functions required to
support and enable transactions via electronic
means between judicial institutions
The scope includes also fulfillment of finance
and commissioning functions, human
resources management, payroll, training
management, property management , asset
administration and other supporting services
31

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Penal Law System
Civil Law System
Administrative Law System
Public Prosecutors Services System
Court of Cessation System
Probation System
Verdict Support System
Lawyer Information System
Enforcement-Bankruptcy System
Convict-Arrest Management System

32

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Citizen Information System
Personal Management System
Financial Management System
Supply Management System
Procurement Management System
Training Management System
Document Management System
Forensic Medicine System
General Support System
33

UYAP SYSTEM CENTRE
We have also disaster Recovery Center
Republic of Turkey
Ministry of Justice

34

UYAP Databank
Republic of Turkey
Ministry of Justice

Legislation
Directives
Sentences

Case law
Judicial essays

Template texts
Circulars etc.

35

36

Lawyer Portal

37

Constrains
Republic of Turkey
Ministry of Justice

Technological constraints
Managing the IS/IT function – which models
to use?
Effective use processes
Training, behaviours etc. Integrate
information capture & use into operational
business processes
Flexible & re-usable IT infrastructure – what
are the available IT infrastructures?
38

MANAGEMENT ENVIRONMENTS FOR IS/IT

High
Diffusion

Diffusion degree of
decentralisation
of IS/IT control

Low
Diffusion

OPPORTUNISTIC
COMPLEX CONTROL
DE-CENTRALISED
CENTRALISED CONTROL
CONTROL
FOR SOME SYSTEMS, DEFEDERAL, SHORT-TERM
CENTRALISED FOR
PRIORITIES, LACK OF
OTHERS. DIFFICULT TO
INTEGRATION
MANAGE

TRADITIONAL
BACKBONE
CENTRALISED
CENTRALISED CONTROL
CONTROL, I.S. NOT
- I.S. CRITICAL TO
CRITICAL TO BUSINESS,
BUSINESS. HIGH
EFFICIENCY GOALS
INTEGRATION.
ONLY
EFFECTIVENESS GOALS

Low
infusion

High
infusion

Infusion - degree of dependence on IS/IT

39

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Speed and efficiency of operations
Integration with other justice agencies to enable information
exchange with key stakeholders (police, gendarme, prisons,
customs, etc.)
Integration/interfaces with other state’s systems
Transparency in terms of accountability and data accuracy
Data standards and data standardization to improve data quality
and enable reliable operational and management reporting
Saving in personal i.e. Those who would otherwise be engaged
in data processing, clerical and administrative work
Cheaper judicial services
Data mining means that collection and dissemination of
aggregated data for research for consisting of future plan
System of alerts to identify users with some described alerts and
notices

40

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Decrease administrative and judicial so to enable
workload practitioners to focus on their other priorities
Obtain central financial audit
Save space with using electronic means instead of
paper files
Access to information and make transaction online,
instant and secure
Flexibility of working hours so if staff wants to work
independent from locality and offices
Performance management through integrated
management information
41

UYAP’s Initial Business
Benefits
Republic of Turkey
Ministry of Justice

Data repository and migration will be only in one
system for that reason will not be data confusion
and duplications
Simplify process
Self assessment by staff, they can monitor their
works in to electronic means
Provision of Clear Evidence on performence and
quality for inspectors, every processes are logging by
system
Generate data for policy makers
Prevention of corruption
Inters action between users (free lectern)
42

Management of UYAP
Republic of Turkey
Ministry of Justice

Senior Responsible Owner:
Minister of Justice

Board of UYAP
Head of Board is Undersecretary
Vice President of the Board is Deputy Undersecretary
Other members of the board are some general directors of the MoJ

Project team
Consist of about 250 staff

43

Republic of Turkey
Ministry of Justice

Group 1: UYAP’S Project Stakeholders

44

Republic of Turkey
Ministry of Justice

Group 2: UYAP’S Strategic Stakeholders

45

Republic of Turkey
Ministry of Justice

Group 3:UYAP’S Operational Stakeholders

46

Project Control
Republic of Turkey
Ministry of Justice

Overcoming resistance
Change control process
Compliance with project schedules/product
delivery monitoring arrangements
Reports for project board (exception,
highlight, End-Stage report etc)
Establish project support office (PSO) to
handle common management and to help our
users
47

WAN
Republic of Turkey
Ministry of Justice

satellite

BİM

spare

LAN

HUB STATION

LAN
LAN

territorial

48

Stage of the UYAP in courts
Republic of Turkey
Ministry of Justice

49

50

Citizens can reach their case information via Internet

51

They can be informed via web site about their cases or hearing dates

Lawyer can :
Pay process and tax fee from his office by use
of VPN Technology and or on Network in Bars
rooms through internet banking and UYAP,
Litigate a claim or dispute to court through
electronic means,
Review his cases via electronics means
Submit his petition online via UYAP
52

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

From the beginning of 26.04.2004, UYAP was expanded to cover 41
units
4.701.373 files have been entered via UYAP and these units have
carried out their all processes via UYAP from that date on.
In all of the units taken into operation, nearly 2.539.558
administrative files are operated by the means of UYAP system.

53

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

Some of the results obtained are stated below


For example, in the courts taken into operation, delivery bureaus
have been taken into operation and collection of charges and
duty distributions which are carried out hand by hand before are
now carried out by the system as to the objective criteria
determined in an electronic environment.



The most important hinder in this way is the resistance that the
users show against a new way of life. In order to break this
resistance the necessary laws support should be constituted,
public opinion support should be provided by making conscious
campaigns.

54

Republic of Turkey
Ministry of Justice

Thank you very much for your attention

If you have any questions please don’t hesitate to contact

[email protected]

55


Slide 8

Republic of Turkey
Ministry of Justice

UYAP

NATIONAL JUDICIARY INFORMATICS
SYSTEM

Cengiz TANRIKULU
Reporter Judge in Ministry of Justice, Turkey
13 February 2007
Ankara
1

CONTENT OF THE
CONFERENCE
Republic of Turkey
Ministry of Justice

Firstly this event will present an overview of the
National Judiciary Network Project (UYAP)

Secondly and mainly, we will share the
experiences of Turkish Ministry of Justice’s (MoJ)
National Judiciary Network Project (UYAP)
and give some quick facts about UYAP and
effects of the project on Turkish judicial system
and will evaluate UYAP’s outputs
2

What is ‘UYAP’
Republic of Turkey
Ministry of Justice

UYAP’s
expansion
is
INFORMATICS SYSTEM”

“NATIONAL

JUDICIARY

UYAP is a judicial central network project
which includes all of the courts, public prosecutors
services, prisons and detention houses, and other judicial
institutions in Turkey (Forensic medicine offices, probation
offices etc.)
All judicial Institutes connect online each other via UYAP
WAN
It’s purpose is providing vertical and horizontal integration
across Turkish judicial system and other government
departments and international organizations
3

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FACTS ON TURKISH JUSTICE SYSTEM
According to Turkish Constitution article 2 :
“Turkey is a democratic, secular and social state based
on rule of law”

According to Turkish Constitution article 141/3 :
“Carring through a lawsuit with minimal expenditure
and as far as possible speedy is task of jurisdiction”
4

HIGH LEVEL COURTHOUSES
Republic of Turkey
Ministry of Justice

Court System and competences

Constitutional

Court of

Court

Cassation

Constitutional
Jurisdiction

Civil

Jurisdiction

Council of
State

Administrative
Jurisdiction

5

Republic of Turkey
Ministry of Justice

Court of Cassation
(Appeal)

Criminal Departments

Civil Departments

6

Republic of Turkey
Ministry of Justice

First Instance courts

Criminal Courts

Civil Courts

General Criminal Courts
(Penal Court)

Felony Courts

Peace Courts

General Civil Courts

(High Criminal Court )

Magistrate Courts
7

Specialised Courts
Commercial C.
Labour C.
Maritime C.
Land Registry C.
Family C.
Consumer C.

Juvenile C.
Enforcement C.
Traffic C.
8

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FIGURES

9

Number of the
Judges and Prosecutors
Republic of Turkey
Ministry of Justice

Turkey has…
• 136 High Criminal Courts Centres
• And in 575 districts totally 708 courthouses,
• 443 Penitentiary and Detention Houses ,
• 23 Forensic Medicine Units,
• All in all, 7751 Courts, Public Prosecutor Services
and Enforcement Offices
• In civil judiciary 4529 judges and 3023 public
prosecutors,
• 491 administrative judges in administrative courts
10

CURRENT SITUATION OF CASE FILES IN TURKEY
Republic of Turkey
Ministry of Justice

PROSECUTIONWRITS
PROSECUTIONPREPARATION
CRIMINAL CASES
CIVIL LAWCASES
ADMINSTRATIVE CASES
ENFORCEMENT CASES
GRAND TOTAL

1.416.739
2.035.300
3.116.632
1.982.920
288.995
10.026.212
18.866.798

11

DELIVERED HARDWARE
in the scope of UYAP
Republic of Turkey
Ministry of Justice

Computer

28.664

Laser printer

16.093

Uninterruptible power supply
Laptop

6.140
11.700

Laptop printer

2.800

Scanner

4.677
12

CABLE LAYING
Republic of Turkey
Ministry of Justice

• Cable was laid in 807 units 41.175
connection points across Turkey

ANKARA

13

UYAP Was Put In Operation
Felony Court Centers

107

Regional
Administartive
Courts

21

Provinces

281

Prison and Detention
Houses
ADLİ TIP
BİRİMForensic
Medicine Units
Totaly

460

6
779
14

UYAP Operation Map
UYAP Map of to commence operations
where UYAP was put in operation
http://www.adalet.gov.tr/harita/harita.html

15

Average duration of assize
Republic of Turkey
Ministry of Justice

Council
of State
Civil (Days)
Penal (Days)

CoCes.

General
Courts
0

200

400

600

General Courts : Penal

: 266 days

Civil

: 241 days

Penal
Civil

: 283 days
: 86 days
: 460 16
days

C.o. Cassation
Council of State

Some other figures
Republic of Turkey
Ministry of Justice

Auxiliary Court Personal : (Aprox.) 30 000
Members of the C.o.Cas 250
Members of Council of State:78
Lawyers (Aprox.) 40.000
In 443 Prisons
Current Number of convicts : 58 000
Total Prison Officials: 31 000
17

UYAP e-Learning

18

EDUCATIONS are given in laboratories
Republic of Turkey
Ministry of Justice

19

The Basic Requirements Of Turkish Judicial
System and what has been doing?
Republic of Turkey
Ministry of Justice

• Turkish government nowadays is fallowing a national
programme for reinforcement and to accelerate the judicial
system
• They are also implementing various measures on judicial
modernisation and penal reform and want to improve the
functioning and efficiency of the judiciary
• UYAP was prepared and established by MoJ within the
context of to create an effective and less bureaucratic judicial
system for each concerned institution and citizens as one and
very important measure
20

Project plan with milestones
Republic of Turkey

Design of the

Ministry of Justice

TJS
Revision
In 2000

Composing
of the
project
schedule
In 2001

Appraisal
Project’s
finish time

Project start
to roll out
in whole Turkey

End of
2007

at the beginning
of the 2005

Analysing
of the
process
In 2002

system and
production of
Programmes
and screens
In 2003

implementing
of the project

Testing
system and

in pilot units
at the
beginning of
the 2004

new
products
at the end of
the 2003
21

22

Scope of UYAP
Initiated Integration studies
 MERNİS, (MI)
 POL-NET
(Police)
 KİK,
(Procurement
Office)
 Adli Sicil,
Judicial statistics
and records
 MASAK,
Ministry of
Finance
 VEDOP,Tax
Automation
System
 DİE, Statistic

 TAKBİS, Land Registry
 Türkiye Noterler Birliği, Public Notaries Ass.
 Türkiye Barolar Birliği, Bar Ass.
 Gümrük Müsteşarlığı, Undersecretariat of Custom
 Dış İşleri Bakanlığı, Ministery Of Foreign Affairs
 Merkez Bankası, Central Bank

to import in the instant from …
MERNİS  Idendity Records
Criminal Records Ins. Criminal
Records
POL-Net  Driver Licence
23

With the Decision Support System, procedural mistakes are reduced to a
minimum level
24

Virtual discussion forums within judicial organization about
jurisprudence is in place, information sharing and25
exchanging is enabled

The Document Management System (DMS) in our Ministry has been
integrated. Exchange of the electronic documents between the Ministry and
26
Province units and between the units has been started.

UYAP’S Web Mail Server Has 60.000 USERS

27

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To transfer key business processes of the judicial system into central
electronic means
To reduce the clerical, administrative and communications costs which
would otherwise be incurred in manuel and paper- based system.
Reductions in staffing and use the personal most effective
To create a Databank of information on relevant legislation, regulations,
circulars, template texts and policies Information etc.
To produce Management Reports for performance, Work Reports for
planning or recording etc.
To research information which is needed during processes
To create fast, secure and efficient information system enabling the
appropriate sharing of information across the wider Turkish judicial services
Composing alerts to prevent from basic judicial errors

28

Objectives of UYAP
Republic of Turkey
Ministry of Justice

Interface judicial institutions with each other
and with concerned institutions
Providing transparency
Fulfill inspections in to electronic means
Give process information's and basic legal aids
to citizens via internet
Set up central document management system
between TJS Units
Procure data for doing data mining in judicial
field
Obtain very strong and efficient judicial central
29
infrastructure

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To provide the capability to measure performance and
report on the effectiveness of Turkish judicial services
in terms of such performance indicators are defined by
Government and stakeholders. The data required for
this would be captured and made available through the
operational UYAP system
To provide a research capability to evaluate the impact
and effectiveness of offender-crime assessment tools
(yet to be implemented) and programmes and
interventions designed to reduce crimes
30

Scopes and interfaces
Republic of Turkey
Ministry of Justice

The scope includes all functions required to
support and enable transactions via electronic
means between judicial institutions
The scope includes also fulfillment of finance
and commissioning functions, human
resources management, payroll, training
management, property management , asset
administration and other supporting services
31

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Penal Law System
Civil Law System
Administrative Law System
Public Prosecutors Services System
Court of Cessation System
Probation System
Verdict Support System
Lawyer Information System
Enforcement-Bankruptcy System
Convict-Arrest Management System

32

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Citizen Information System
Personal Management System
Financial Management System
Supply Management System
Procurement Management System
Training Management System
Document Management System
Forensic Medicine System
General Support System
33

UYAP SYSTEM CENTRE
We have also disaster Recovery Center
Republic of Turkey
Ministry of Justice

34

UYAP Databank
Republic of Turkey
Ministry of Justice

Legislation
Directives
Sentences

Case law
Judicial essays

Template texts
Circulars etc.

35

36

Lawyer Portal

37

Constrains
Republic of Turkey
Ministry of Justice

Technological constraints
Managing the IS/IT function – which models
to use?
Effective use processes
Training, behaviours etc. Integrate
information capture & use into operational
business processes
Flexible & re-usable IT infrastructure – what
are the available IT infrastructures?
38

MANAGEMENT ENVIRONMENTS FOR IS/IT

High
Diffusion

Diffusion degree of
decentralisation
of IS/IT control

Low
Diffusion

OPPORTUNISTIC
COMPLEX CONTROL
DE-CENTRALISED
CENTRALISED CONTROL
CONTROL
FOR SOME SYSTEMS, DEFEDERAL, SHORT-TERM
CENTRALISED FOR
PRIORITIES, LACK OF
OTHERS. DIFFICULT TO
INTEGRATION
MANAGE

TRADITIONAL
BACKBONE
CENTRALISED
CENTRALISED CONTROL
CONTROL, I.S. NOT
- I.S. CRITICAL TO
CRITICAL TO BUSINESS,
BUSINESS. HIGH
EFFICIENCY GOALS
INTEGRATION.
ONLY
EFFECTIVENESS GOALS

Low
infusion

High
infusion

Infusion - degree of dependence on IS/IT

39

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Speed and efficiency of operations
Integration with other justice agencies to enable information
exchange with key stakeholders (police, gendarme, prisons,
customs, etc.)
Integration/interfaces with other state’s systems
Transparency in terms of accountability and data accuracy
Data standards and data standardization to improve data quality
and enable reliable operational and management reporting
Saving in personal i.e. Those who would otherwise be engaged
in data processing, clerical and administrative work
Cheaper judicial services
Data mining means that collection and dissemination of
aggregated data for research for consisting of future plan
System of alerts to identify users with some described alerts and
notices

40

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Decrease administrative and judicial so to enable
workload practitioners to focus on their other priorities
Obtain central financial audit
Save space with using electronic means instead of
paper files
Access to information and make transaction online,
instant and secure
Flexibility of working hours so if staff wants to work
independent from locality and offices
Performance management through integrated
management information
41

UYAP’s Initial Business
Benefits
Republic of Turkey
Ministry of Justice

Data repository and migration will be only in one
system for that reason will not be data confusion
and duplications
Simplify process
Self assessment by staff, they can monitor their
works in to electronic means
Provision of Clear Evidence on performence and
quality for inspectors, every processes are logging by
system
Generate data for policy makers
Prevention of corruption
Inters action between users (free lectern)
42

Management of UYAP
Republic of Turkey
Ministry of Justice

Senior Responsible Owner:
Minister of Justice

Board of UYAP
Head of Board is Undersecretary
Vice President of the Board is Deputy Undersecretary
Other members of the board are some general directors of the MoJ

Project team
Consist of about 250 staff

43

Republic of Turkey
Ministry of Justice

Group 1: UYAP’S Project Stakeholders

44

Republic of Turkey
Ministry of Justice

Group 2: UYAP’S Strategic Stakeholders

45

Republic of Turkey
Ministry of Justice

Group 3:UYAP’S Operational Stakeholders

46

Project Control
Republic of Turkey
Ministry of Justice

Overcoming resistance
Change control process
Compliance with project schedules/product
delivery monitoring arrangements
Reports for project board (exception,
highlight, End-Stage report etc)
Establish project support office (PSO) to
handle common management and to help our
users
47

WAN
Republic of Turkey
Ministry of Justice

satellite

BİM

spare

LAN

HUB STATION

LAN
LAN

territorial

48

Stage of the UYAP in courts
Republic of Turkey
Ministry of Justice

49

50

Citizens can reach their case information via Internet

51

They can be informed via web site about their cases or hearing dates

Lawyer can :
Pay process and tax fee from his office by use
of VPN Technology and or on Network in Bars
rooms through internet banking and UYAP,
Litigate a claim or dispute to court through
electronic means,
Review his cases via electronics means
Submit his petition online via UYAP
52

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

From the beginning of 26.04.2004, UYAP was expanded to cover 41
units
4.701.373 files have been entered via UYAP and these units have
carried out their all processes via UYAP from that date on.
In all of the units taken into operation, nearly 2.539.558
administrative files are operated by the means of UYAP system.

53

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

Some of the results obtained are stated below


For example, in the courts taken into operation, delivery bureaus
have been taken into operation and collection of charges and
duty distributions which are carried out hand by hand before are
now carried out by the system as to the objective criteria
determined in an electronic environment.



The most important hinder in this way is the resistance that the
users show against a new way of life. In order to break this
resistance the necessary laws support should be constituted,
public opinion support should be provided by making conscious
campaigns.

54

Republic of Turkey
Ministry of Justice

Thank you very much for your attention

If you have any questions please don’t hesitate to contact

[email protected]

55


Slide 9

Republic of Turkey
Ministry of Justice

UYAP

NATIONAL JUDICIARY INFORMATICS
SYSTEM

Cengiz TANRIKULU
Reporter Judge in Ministry of Justice, Turkey
13 February 2007
Ankara
1

CONTENT OF THE
CONFERENCE
Republic of Turkey
Ministry of Justice

Firstly this event will present an overview of the
National Judiciary Network Project (UYAP)

Secondly and mainly, we will share the
experiences of Turkish Ministry of Justice’s (MoJ)
National Judiciary Network Project (UYAP)
and give some quick facts about UYAP and
effects of the project on Turkish judicial system
and will evaluate UYAP’s outputs
2

What is ‘UYAP’
Republic of Turkey
Ministry of Justice

UYAP’s
expansion
is
INFORMATICS SYSTEM”

“NATIONAL

JUDICIARY

UYAP is a judicial central network project
which includes all of the courts, public prosecutors
services, prisons and detention houses, and other judicial
institutions in Turkey (Forensic medicine offices, probation
offices etc.)
All judicial Institutes connect online each other via UYAP
WAN
It’s purpose is providing vertical and horizontal integration
across Turkish judicial system and other government
departments and international organizations
3

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FACTS ON TURKISH JUSTICE SYSTEM
According to Turkish Constitution article 2 :
“Turkey is a democratic, secular and social state based
on rule of law”

According to Turkish Constitution article 141/3 :
“Carring through a lawsuit with minimal expenditure
and as far as possible speedy is task of jurisdiction”
4

HIGH LEVEL COURTHOUSES
Republic of Turkey
Ministry of Justice

Court System and competences

Constitutional

Court of

Court

Cassation

Constitutional
Jurisdiction

Civil

Jurisdiction

Council of
State

Administrative
Jurisdiction

5

Republic of Turkey
Ministry of Justice

Court of Cassation
(Appeal)

Criminal Departments

Civil Departments

6

Republic of Turkey
Ministry of Justice

First Instance courts

Criminal Courts

Civil Courts

General Criminal Courts
(Penal Court)

Felony Courts

Peace Courts

General Civil Courts

(High Criminal Court )

Magistrate Courts
7

Specialised Courts
Commercial C.
Labour C.
Maritime C.
Land Registry C.
Family C.
Consumer C.

Juvenile C.
Enforcement C.
Traffic C.
8

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FIGURES

9

Number of the
Judges and Prosecutors
Republic of Turkey
Ministry of Justice

Turkey has…
• 136 High Criminal Courts Centres
• And in 575 districts totally 708 courthouses,
• 443 Penitentiary and Detention Houses ,
• 23 Forensic Medicine Units,
• All in all, 7751 Courts, Public Prosecutor Services
and Enforcement Offices
• In civil judiciary 4529 judges and 3023 public
prosecutors,
• 491 administrative judges in administrative courts
10

CURRENT SITUATION OF CASE FILES IN TURKEY
Republic of Turkey
Ministry of Justice

PROSECUTIONWRITS
PROSECUTIONPREPARATION
CRIMINAL CASES
CIVIL LAWCASES
ADMINSTRATIVE CASES
ENFORCEMENT CASES
GRAND TOTAL

1.416.739
2.035.300
3.116.632
1.982.920
288.995
10.026.212
18.866.798

11

DELIVERED HARDWARE
in the scope of UYAP
Republic of Turkey
Ministry of Justice

Computer

28.664

Laser printer

16.093

Uninterruptible power supply
Laptop

6.140
11.700

Laptop printer

2.800

Scanner

4.677
12

CABLE LAYING
Republic of Turkey
Ministry of Justice

• Cable was laid in 807 units 41.175
connection points across Turkey

ANKARA

13

UYAP Was Put In Operation
Felony Court Centers

107

Regional
Administartive
Courts

21

Provinces

281

Prison and Detention
Houses
ADLİ TIP
BİRİMForensic
Medicine Units
Totaly

460

6
779
14

UYAP Operation Map
UYAP Map of to commence operations
where UYAP was put in operation
http://www.adalet.gov.tr/harita/harita.html

15

Average duration of assize
Republic of Turkey
Ministry of Justice

Council
of State
Civil (Days)
Penal (Days)

CoCes.

General
Courts
0

200

400

600

General Courts : Penal

: 266 days

Civil

: 241 days

Penal
Civil

: 283 days
: 86 days
: 460 16
days

C.o. Cassation
Council of State

Some other figures
Republic of Turkey
Ministry of Justice

Auxiliary Court Personal : (Aprox.) 30 000
Members of the C.o.Cas 250
Members of Council of State:78
Lawyers (Aprox.) 40.000
In 443 Prisons
Current Number of convicts : 58 000
Total Prison Officials: 31 000
17

UYAP e-Learning

18

EDUCATIONS are given in laboratories
Republic of Turkey
Ministry of Justice

19

The Basic Requirements Of Turkish Judicial
System and what has been doing?
Republic of Turkey
Ministry of Justice

• Turkish government nowadays is fallowing a national
programme for reinforcement and to accelerate the judicial
system
• They are also implementing various measures on judicial
modernisation and penal reform and want to improve the
functioning and efficiency of the judiciary
• UYAP was prepared and established by MoJ within the
context of to create an effective and less bureaucratic judicial
system for each concerned institution and citizens as one and
very important measure
20

Project plan with milestones
Republic of Turkey

Design of the

Ministry of Justice

TJS
Revision
In 2000

Composing
of the
project
schedule
In 2001

Appraisal
Project’s
finish time

Project start
to roll out
in whole Turkey

End of
2007

at the beginning
of the 2005

Analysing
of the
process
In 2002

system and
production of
Programmes
and screens
In 2003

implementing
of the project

Testing
system and

in pilot units
at the
beginning of
the 2004

new
products
at the end of
the 2003
21

22

Scope of UYAP
Initiated Integration studies
 MERNİS, (MI)
 POL-NET
(Police)
 KİK,
(Procurement
Office)
 Adli Sicil,
Judicial statistics
and records
 MASAK,
Ministry of
Finance
 VEDOP,Tax
Automation
System
 DİE, Statistic

 TAKBİS, Land Registry
 Türkiye Noterler Birliği, Public Notaries Ass.
 Türkiye Barolar Birliği, Bar Ass.
 Gümrük Müsteşarlığı, Undersecretariat of Custom
 Dış İşleri Bakanlığı, Ministery Of Foreign Affairs
 Merkez Bankası, Central Bank

to import in the instant from …
MERNİS  Idendity Records
Criminal Records Ins. Criminal
Records
POL-Net  Driver Licence
23

With the Decision Support System, procedural mistakes are reduced to a
minimum level
24

Virtual discussion forums within judicial organization about
jurisprudence is in place, information sharing and25
exchanging is enabled

The Document Management System (DMS) in our Ministry has been
integrated. Exchange of the electronic documents between the Ministry and
26
Province units and between the units has been started.

UYAP’S Web Mail Server Has 60.000 USERS

27

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To transfer key business processes of the judicial system into central
electronic means
To reduce the clerical, administrative and communications costs which
would otherwise be incurred in manuel and paper- based system.
Reductions in staffing and use the personal most effective
To create a Databank of information on relevant legislation, regulations,
circulars, template texts and policies Information etc.
To produce Management Reports for performance, Work Reports for
planning or recording etc.
To research information which is needed during processes
To create fast, secure and efficient information system enabling the
appropriate sharing of information across the wider Turkish judicial services
Composing alerts to prevent from basic judicial errors

28

Objectives of UYAP
Republic of Turkey
Ministry of Justice

Interface judicial institutions with each other
and with concerned institutions
Providing transparency
Fulfill inspections in to electronic means
Give process information's and basic legal aids
to citizens via internet
Set up central document management system
between TJS Units
Procure data for doing data mining in judicial
field
Obtain very strong and efficient judicial central
29
infrastructure

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To provide the capability to measure performance and
report on the effectiveness of Turkish judicial services
in terms of such performance indicators are defined by
Government and stakeholders. The data required for
this would be captured and made available through the
operational UYAP system
To provide a research capability to evaluate the impact
and effectiveness of offender-crime assessment tools
(yet to be implemented) and programmes and
interventions designed to reduce crimes
30

Scopes and interfaces
Republic of Turkey
Ministry of Justice

The scope includes all functions required to
support and enable transactions via electronic
means between judicial institutions
The scope includes also fulfillment of finance
and commissioning functions, human
resources management, payroll, training
management, property management , asset
administration and other supporting services
31

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Penal Law System
Civil Law System
Administrative Law System
Public Prosecutors Services System
Court of Cessation System
Probation System
Verdict Support System
Lawyer Information System
Enforcement-Bankruptcy System
Convict-Arrest Management System

32

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Citizen Information System
Personal Management System
Financial Management System
Supply Management System
Procurement Management System
Training Management System
Document Management System
Forensic Medicine System
General Support System
33

UYAP SYSTEM CENTRE
We have also disaster Recovery Center
Republic of Turkey
Ministry of Justice

34

UYAP Databank
Republic of Turkey
Ministry of Justice

Legislation
Directives
Sentences

Case law
Judicial essays

Template texts
Circulars etc.

35

36

Lawyer Portal

37

Constrains
Republic of Turkey
Ministry of Justice

Technological constraints
Managing the IS/IT function – which models
to use?
Effective use processes
Training, behaviours etc. Integrate
information capture & use into operational
business processes
Flexible & re-usable IT infrastructure – what
are the available IT infrastructures?
38

MANAGEMENT ENVIRONMENTS FOR IS/IT

High
Diffusion

Diffusion degree of
decentralisation
of IS/IT control

Low
Diffusion

OPPORTUNISTIC
COMPLEX CONTROL
DE-CENTRALISED
CENTRALISED CONTROL
CONTROL
FOR SOME SYSTEMS, DEFEDERAL, SHORT-TERM
CENTRALISED FOR
PRIORITIES, LACK OF
OTHERS. DIFFICULT TO
INTEGRATION
MANAGE

TRADITIONAL
BACKBONE
CENTRALISED
CENTRALISED CONTROL
CONTROL, I.S. NOT
- I.S. CRITICAL TO
CRITICAL TO BUSINESS,
BUSINESS. HIGH
EFFICIENCY GOALS
INTEGRATION.
ONLY
EFFECTIVENESS GOALS

Low
infusion

High
infusion

Infusion - degree of dependence on IS/IT

39

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Speed and efficiency of operations
Integration with other justice agencies to enable information
exchange with key stakeholders (police, gendarme, prisons,
customs, etc.)
Integration/interfaces with other state’s systems
Transparency in terms of accountability and data accuracy
Data standards and data standardization to improve data quality
and enable reliable operational and management reporting
Saving in personal i.e. Those who would otherwise be engaged
in data processing, clerical and administrative work
Cheaper judicial services
Data mining means that collection and dissemination of
aggregated data for research for consisting of future plan
System of alerts to identify users with some described alerts and
notices

40

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Decrease administrative and judicial so to enable
workload practitioners to focus on their other priorities
Obtain central financial audit
Save space with using electronic means instead of
paper files
Access to information and make transaction online,
instant and secure
Flexibility of working hours so if staff wants to work
independent from locality and offices
Performance management through integrated
management information
41

UYAP’s Initial Business
Benefits
Republic of Turkey
Ministry of Justice

Data repository and migration will be only in one
system for that reason will not be data confusion
and duplications
Simplify process
Self assessment by staff, they can monitor their
works in to electronic means
Provision of Clear Evidence on performence and
quality for inspectors, every processes are logging by
system
Generate data for policy makers
Prevention of corruption
Inters action between users (free lectern)
42

Management of UYAP
Republic of Turkey
Ministry of Justice

Senior Responsible Owner:
Minister of Justice

Board of UYAP
Head of Board is Undersecretary
Vice President of the Board is Deputy Undersecretary
Other members of the board are some general directors of the MoJ

Project team
Consist of about 250 staff

43

Republic of Turkey
Ministry of Justice

Group 1: UYAP’S Project Stakeholders

44

Republic of Turkey
Ministry of Justice

Group 2: UYAP’S Strategic Stakeholders

45

Republic of Turkey
Ministry of Justice

Group 3:UYAP’S Operational Stakeholders

46

Project Control
Republic of Turkey
Ministry of Justice

Overcoming resistance
Change control process
Compliance with project schedules/product
delivery monitoring arrangements
Reports for project board (exception,
highlight, End-Stage report etc)
Establish project support office (PSO) to
handle common management and to help our
users
47

WAN
Republic of Turkey
Ministry of Justice

satellite

BİM

spare

LAN

HUB STATION

LAN
LAN

territorial

48

Stage of the UYAP in courts
Republic of Turkey
Ministry of Justice

49

50

Citizens can reach their case information via Internet

51

They can be informed via web site about their cases or hearing dates

Lawyer can :
Pay process and tax fee from his office by use
of VPN Technology and or on Network in Bars
rooms through internet banking and UYAP,
Litigate a claim or dispute to court through
electronic means,
Review his cases via electronics means
Submit his petition online via UYAP
52

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

From the beginning of 26.04.2004, UYAP was expanded to cover 41
units
4.701.373 files have been entered via UYAP and these units have
carried out their all processes via UYAP from that date on.
In all of the units taken into operation, nearly 2.539.558
administrative files are operated by the means of UYAP system.

53

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

Some of the results obtained are stated below


For example, in the courts taken into operation, delivery bureaus
have been taken into operation and collection of charges and
duty distributions which are carried out hand by hand before are
now carried out by the system as to the objective criteria
determined in an electronic environment.



The most important hinder in this way is the resistance that the
users show against a new way of life. In order to break this
resistance the necessary laws support should be constituted,
public opinion support should be provided by making conscious
campaigns.

54

Republic of Turkey
Ministry of Justice

Thank you very much for your attention

If you have any questions please don’t hesitate to contact

[email protected]

55


Slide 10

Republic of Turkey
Ministry of Justice

UYAP

NATIONAL JUDICIARY INFORMATICS
SYSTEM

Cengiz TANRIKULU
Reporter Judge in Ministry of Justice, Turkey
13 February 2007
Ankara
1

CONTENT OF THE
CONFERENCE
Republic of Turkey
Ministry of Justice

Firstly this event will present an overview of the
National Judiciary Network Project (UYAP)

Secondly and mainly, we will share the
experiences of Turkish Ministry of Justice’s (MoJ)
National Judiciary Network Project (UYAP)
and give some quick facts about UYAP and
effects of the project on Turkish judicial system
and will evaluate UYAP’s outputs
2

What is ‘UYAP’
Republic of Turkey
Ministry of Justice

UYAP’s
expansion
is
INFORMATICS SYSTEM”

“NATIONAL

JUDICIARY

UYAP is a judicial central network project
which includes all of the courts, public prosecutors
services, prisons and detention houses, and other judicial
institutions in Turkey (Forensic medicine offices, probation
offices etc.)
All judicial Institutes connect online each other via UYAP
WAN
It’s purpose is providing vertical and horizontal integration
across Turkish judicial system and other government
departments and international organizations
3

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FACTS ON TURKISH JUSTICE SYSTEM
According to Turkish Constitution article 2 :
“Turkey is a democratic, secular and social state based
on rule of law”

According to Turkish Constitution article 141/3 :
“Carring through a lawsuit with minimal expenditure
and as far as possible speedy is task of jurisdiction”
4

HIGH LEVEL COURTHOUSES
Republic of Turkey
Ministry of Justice

Court System and competences

Constitutional

Court of

Court

Cassation

Constitutional
Jurisdiction

Civil

Jurisdiction

Council of
State

Administrative
Jurisdiction

5

Republic of Turkey
Ministry of Justice

Court of Cassation
(Appeal)

Criminal Departments

Civil Departments

6

Republic of Turkey
Ministry of Justice

First Instance courts

Criminal Courts

Civil Courts

General Criminal Courts
(Penal Court)

Felony Courts

Peace Courts

General Civil Courts

(High Criminal Court )

Magistrate Courts
7

Specialised Courts
Commercial C.
Labour C.
Maritime C.
Land Registry C.
Family C.
Consumer C.

Juvenile C.
Enforcement C.
Traffic C.
8

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FIGURES

9

Number of the
Judges and Prosecutors
Republic of Turkey
Ministry of Justice

Turkey has…
• 136 High Criminal Courts Centres
• And in 575 districts totally 708 courthouses,
• 443 Penitentiary and Detention Houses ,
• 23 Forensic Medicine Units,
• All in all, 7751 Courts, Public Prosecutor Services
and Enforcement Offices
• In civil judiciary 4529 judges and 3023 public
prosecutors,
• 491 administrative judges in administrative courts
10

CURRENT SITUATION OF CASE FILES IN TURKEY
Republic of Turkey
Ministry of Justice

PROSECUTIONWRITS
PROSECUTIONPREPARATION
CRIMINAL CASES
CIVIL LAWCASES
ADMINSTRATIVE CASES
ENFORCEMENT CASES
GRAND TOTAL

1.416.739
2.035.300
3.116.632
1.982.920
288.995
10.026.212
18.866.798

11

DELIVERED HARDWARE
in the scope of UYAP
Republic of Turkey
Ministry of Justice

Computer

28.664

Laser printer

16.093

Uninterruptible power supply
Laptop

6.140
11.700

Laptop printer

2.800

Scanner

4.677
12

CABLE LAYING
Republic of Turkey
Ministry of Justice

• Cable was laid in 807 units 41.175
connection points across Turkey

ANKARA

13

UYAP Was Put In Operation
Felony Court Centers

107

Regional
Administartive
Courts

21

Provinces

281

Prison and Detention
Houses
ADLİ TIP
BİRİMForensic
Medicine Units
Totaly

460

6
779
14

UYAP Operation Map
UYAP Map of to commence operations
where UYAP was put in operation
http://www.adalet.gov.tr/harita/harita.html

15

Average duration of assize
Republic of Turkey
Ministry of Justice

Council
of State
Civil (Days)
Penal (Days)

CoCes.

General
Courts
0

200

400

600

General Courts : Penal

: 266 days

Civil

: 241 days

Penal
Civil

: 283 days
: 86 days
: 460 16
days

C.o. Cassation
Council of State

Some other figures
Republic of Turkey
Ministry of Justice

Auxiliary Court Personal : (Aprox.) 30 000
Members of the C.o.Cas 250
Members of Council of State:78
Lawyers (Aprox.) 40.000
In 443 Prisons
Current Number of convicts : 58 000
Total Prison Officials: 31 000
17

UYAP e-Learning

18

EDUCATIONS are given in laboratories
Republic of Turkey
Ministry of Justice

19

The Basic Requirements Of Turkish Judicial
System and what has been doing?
Republic of Turkey
Ministry of Justice

• Turkish government nowadays is fallowing a national
programme for reinforcement and to accelerate the judicial
system
• They are also implementing various measures on judicial
modernisation and penal reform and want to improve the
functioning and efficiency of the judiciary
• UYAP was prepared and established by MoJ within the
context of to create an effective and less bureaucratic judicial
system for each concerned institution and citizens as one and
very important measure
20

Project plan with milestones
Republic of Turkey

Design of the

Ministry of Justice

TJS
Revision
In 2000

Composing
of the
project
schedule
In 2001

Appraisal
Project’s
finish time

Project start
to roll out
in whole Turkey

End of
2007

at the beginning
of the 2005

Analysing
of the
process
In 2002

system and
production of
Programmes
and screens
In 2003

implementing
of the project

Testing
system and

in pilot units
at the
beginning of
the 2004

new
products
at the end of
the 2003
21

22

Scope of UYAP
Initiated Integration studies
 MERNİS, (MI)
 POL-NET
(Police)
 KİK,
(Procurement
Office)
 Adli Sicil,
Judicial statistics
and records
 MASAK,
Ministry of
Finance
 VEDOP,Tax
Automation
System
 DİE, Statistic

 TAKBİS, Land Registry
 Türkiye Noterler Birliği, Public Notaries Ass.
 Türkiye Barolar Birliği, Bar Ass.
 Gümrük Müsteşarlığı, Undersecretariat of Custom
 Dış İşleri Bakanlığı, Ministery Of Foreign Affairs
 Merkez Bankası, Central Bank

to import in the instant from …
MERNİS  Idendity Records
Criminal Records Ins. Criminal
Records
POL-Net  Driver Licence
23

With the Decision Support System, procedural mistakes are reduced to a
minimum level
24

Virtual discussion forums within judicial organization about
jurisprudence is in place, information sharing and25
exchanging is enabled

The Document Management System (DMS) in our Ministry has been
integrated. Exchange of the electronic documents between the Ministry and
26
Province units and between the units has been started.

UYAP’S Web Mail Server Has 60.000 USERS

27

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To transfer key business processes of the judicial system into central
electronic means
To reduce the clerical, administrative and communications costs which
would otherwise be incurred in manuel and paper- based system.
Reductions in staffing and use the personal most effective
To create a Databank of information on relevant legislation, regulations,
circulars, template texts and policies Information etc.
To produce Management Reports for performance, Work Reports for
planning or recording etc.
To research information which is needed during processes
To create fast, secure and efficient information system enabling the
appropriate sharing of information across the wider Turkish judicial services
Composing alerts to prevent from basic judicial errors

28

Objectives of UYAP
Republic of Turkey
Ministry of Justice

Interface judicial institutions with each other
and with concerned institutions
Providing transparency
Fulfill inspections in to electronic means
Give process information's and basic legal aids
to citizens via internet
Set up central document management system
between TJS Units
Procure data for doing data mining in judicial
field
Obtain very strong and efficient judicial central
29
infrastructure

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To provide the capability to measure performance and
report on the effectiveness of Turkish judicial services
in terms of such performance indicators are defined by
Government and stakeholders. The data required for
this would be captured and made available through the
operational UYAP system
To provide a research capability to evaluate the impact
and effectiveness of offender-crime assessment tools
(yet to be implemented) and programmes and
interventions designed to reduce crimes
30

Scopes and interfaces
Republic of Turkey
Ministry of Justice

The scope includes all functions required to
support and enable transactions via electronic
means between judicial institutions
The scope includes also fulfillment of finance
and commissioning functions, human
resources management, payroll, training
management, property management , asset
administration and other supporting services
31

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Penal Law System
Civil Law System
Administrative Law System
Public Prosecutors Services System
Court of Cessation System
Probation System
Verdict Support System
Lawyer Information System
Enforcement-Bankruptcy System
Convict-Arrest Management System

32

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Citizen Information System
Personal Management System
Financial Management System
Supply Management System
Procurement Management System
Training Management System
Document Management System
Forensic Medicine System
General Support System
33

UYAP SYSTEM CENTRE
We have also disaster Recovery Center
Republic of Turkey
Ministry of Justice

34

UYAP Databank
Republic of Turkey
Ministry of Justice

Legislation
Directives
Sentences

Case law
Judicial essays

Template texts
Circulars etc.

35

36

Lawyer Portal

37

Constrains
Republic of Turkey
Ministry of Justice

Technological constraints
Managing the IS/IT function – which models
to use?
Effective use processes
Training, behaviours etc. Integrate
information capture & use into operational
business processes
Flexible & re-usable IT infrastructure – what
are the available IT infrastructures?
38

MANAGEMENT ENVIRONMENTS FOR IS/IT

High
Diffusion

Diffusion degree of
decentralisation
of IS/IT control

Low
Diffusion

OPPORTUNISTIC
COMPLEX CONTROL
DE-CENTRALISED
CENTRALISED CONTROL
CONTROL
FOR SOME SYSTEMS, DEFEDERAL, SHORT-TERM
CENTRALISED FOR
PRIORITIES, LACK OF
OTHERS. DIFFICULT TO
INTEGRATION
MANAGE

TRADITIONAL
BACKBONE
CENTRALISED
CENTRALISED CONTROL
CONTROL, I.S. NOT
- I.S. CRITICAL TO
CRITICAL TO BUSINESS,
BUSINESS. HIGH
EFFICIENCY GOALS
INTEGRATION.
ONLY
EFFECTIVENESS GOALS

Low
infusion

High
infusion

Infusion - degree of dependence on IS/IT

39

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Speed and efficiency of operations
Integration with other justice agencies to enable information
exchange with key stakeholders (police, gendarme, prisons,
customs, etc.)
Integration/interfaces with other state’s systems
Transparency in terms of accountability and data accuracy
Data standards and data standardization to improve data quality
and enable reliable operational and management reporting
Saving in personal i.e. Those who would otherwise be engaged
in data processing, clerical and administrative work
Cheaper judicial services
Data mining means that collection and dissemination of
aggregated data for research for consisting of future plan
System of alerts to identify users with some described alerts and
notices

40

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Decrease administrative and judicial so to enable
workload practitioners to focus on their other priorities
Obtain central financial audit
Save space with using electronic means instead of
paper files
Access to information and make transaction online,
instant and secure
Flexibility of working hours so if staff wants to work
independent from locality and offices
Performance management through integrated
management information
41

UYAP’s Initial Business
Benefits
Republic of Turkey
Ministry of Justice

Data repository and migration will be only in one
system for that reason will not be data confusion
and duplications
Simplify process
Self assessment by staff, they can monitor their
works in to electronic means
Provision of Clear Evidence on performence and
quality for inspectors, every processes are logging by
system
Generate data for policy makers
Prevention of corruption
Inters action between users (free lectern)
42

Management of UYAP
Republic of Turkey
Ministry of Justice

Senior Responsible Owner:
Minister of Justice

Board of UYAP
Head of Board is Undersecretary
Vice President of the Board is Deputy Undersecretary
Other members of the board are some general directors of the MoJ

Project team
Consist of about 250 staff

43

Republic of Turkey
Ministry of Justice

Group 1: UYAP’S Project Stakeholders

44

Republic of Turkey
Ministry of Justice

Group 2: UYAP’S Strategic Stakeholders

45

Republic of Turkey
Ministry of Justice

Group 3:UYAP’S Operational Stakeholders

46

Project Control
Republic of Turkey
Ministry of Justice

Overcoming resistance
Change control process
Compliance with project schedules/product
delivery monitoring arrangements
Reports for project board (exception,
highlight, End-Stage report etc)
Establish project support office (PSO) to
handle common management and to help our
users
47

WAN
Republic of Turkey
Ministry of Justice

satellite

BİM

spare

LAN

HUB STATION

LAN
LAN

territorial

48

Stage of the UYAP in courts
Republic of Turkey
Ministry of Justice

49

50

Citizens can reach their case information via Internet

51

They can be informed via web site about their cases or hearing dates

Lawyer can :
Pay process and tax fee from his office by use
of VPN Technology and or on Network in Bars
rooms through internet banking and UYAP,
Litigate a claim or dispute to court through
electronic means,
Review his cases via electronics means
Submit his petition online via UYAP
52

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

From the beginning of 26.04.2004, UYAP was expanded to cover 41
units
4.701.373 files have been entered via UYAP and these units have
carried out their all processes via UYAP from that date on.
In all of the units taken into operation, nearly 2.539.558
administrative files are operated by the means of UYAP system.

53

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

Some of the results obtained are stated below


For example, in the courts taken into operation, delivery bureaus
have been taken into operation and collection of charges and
duty distributions which are carried out hand by hand before are
now carried out by the system as to the objective criteria
determined in an electronic environment.



The most important hinder in this way is the resistance that the
users show against a new way of life. In order to break this
resistance the necessary laws support should be constituted,
public opinion support should be provided by making conscious
campaigns.

54

Republic of Turkey
Ministry of Justice

Thank you very much for your attention

If you have any questions please don’t hesitate to contact

[email protected]

55


Slide 11

Republic of Turkey
Ministry of Justice

UYAP

NATIONAL JUDICIARY INFORMATICS
SYSTEM

Cengiz TANRIKULU
Reporter Judge in Ministry of Justice, Turkey
13 February 2007
Ankara
1

CONTENT OF THE
CONFERENCE
Republic of Turkey
Ministry of Justice

Firstly this event will present an overview of the
National Judiciary Network Project (UYAP)

Secondly and mainly, we will share the
experiences of Turkish Ministry of Justice’s (MoJ)
National Judiciary Network Project (UYAP)
and give some quick facts about UYAP and
effects of the project on Turkish judicial system
and will evaluate UYAP’s outputs
2

What is ‘UYAP’
Republic of Turkey
Ministry of Justice

UYAP’s
expansion
is
INFORMATICS SYSTEM”

“NATIONAL

JUDICIARY

UYAP is a judicial central network project
which includes all of the courts, public prosecutors
services, prisons and detention houses, and other judicial
institutions in Turkey (Forensic medicine offices, probation
offices etc.)
All judicial Institutes connect online each other via UYAP
WAN
It’s purpose is providing vertical and horizontal integration
across Turkish judicial system and other government
departments and international organizations
3

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FACTS ON TURKISH JUSTICE SYSTEM
According to Turkish Constitution article 2 :
“Turkey is a democratic, secular and social state based
on rule of law”

According to Turkish Constitution article 141/3 :
“Carring through a lawsuit with minimal expenditure
and as far as possible speedy is task of jurisdiction”
4

HIGH LEVEL COURTHOUSES
Republic of Turkey
Ministry of Justice

Court System and competences

Constitutional

Court of

Court

Cassation

Constitutional
Jurisdiction

Civil

Jurisdiction

Council of
State

Administrative
Jurisdiction

5

Republic of Turkey
Ministry of Justice

Court of Cassation
(Appeal)

Criminal Departments

Civil Departments

6

Republic of Turkey
Ministry of Justice

First Instance courts

Criminal Courts

Civil Courts

General Criminal Courts
(Penal Court)

Felony Courts

Peace Courts

General Civil Courts

(High Criminal Court )

Magistrate Courts
7

Specialised Courts
Commercial C.
Labour C.
Maritime C.
Land Registry C.
Family C.
Consumer C.

Juvenile C.
Enforcement C.
Traffic C.
8

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FIGURES

9

Number of the
Judges and Prosecutors
Republic of Turkey
Ministry of Justice

Turkey has…
• 136 High Criminal Courts Centres
• And in 575 districts totally 708 courthouses,
• 443 Penitentiary and Detention Houses ,
• 23 Forensic Medicine Units,
• All in all, 7751 Courts, Public Prosecutor Services
and Enforcement Offices
• In civil judiciary 4529 judges and 3023 public
prosecutors,
• 491 administrative judges in administrative courts
10

CURRENT SITUATION OF CASE FILES IN TURKEY
Republic of Turkey
Ministry of Justice

PROSECUTIONWRITS
PROSECUTIONPREPARATION
CRIMINAL CASES
CIVIL LAWCASES
ADMINSTRATIVE CASES
ENFORCEMENT CASES
GRAND TOTAL

1.416.739
2.035.300
3.116.632
1.982.920
288.995
10.026.212
18.866.798

11

DELIVERED HARDWARE
in the scope of UYAP
Republic of Turkey
Ministry of Justice

Computer

28.664

Laser printer

16.093

Uninterruptible power supply
Laptop

6.140
11.700

Laptop printer

2.800

Scanner

4.677
12

CABLE LAYING
Republic of Turkey
Ministry of Justice

• Cable was laid in 807 units 41.175
connection points across Turkey

ANKARA

13

UYAP Was Put In Operation
Felony Court Centers

107

Regional
Administartive
Courts

21

Provinces

281

Prison and Detention
Houses
ADLİ TIP
BİRİMForensic
Medicine Units
Totaly

460

6
779
14

UYAP Operation Map
UYAP Map of to commence operations
where UYAP was put in operation
http://www.adalet.gov.tr/harita/harita.html

15

Average duration of assize
Republic of Turkey
Ministry of Justice

Council
of State
Civil (Days)
Penal (Days)

CoCes.

General
Courts
0

200

400

600

General Courts : Penal

: 266 days

Civil

: 241 days

Penal
Civil

: 283 days
: 86 days
: 460 16
days

C.o. Cassation
Council of State

Some other figures
Republic of Turkey
Ministry of Justice

Auxiliary Court Personal : (Aprox.) 30 000
Members of the C.o.Cas 250
Members of Council of State:78
Lawyers (Aprox.) 40.000
In 443 Prisons
Current Number of convicts : 58 000
Total Prison Officials: 31 000
17

UYAP e-Learning

18

EDUCATIONS are given in laboratories
Republic of Turkey
Ministry of Justice

19

The Basic Requirements Of Turkish Judicial
System and what has been doing?
Republic of Turkey
Ministry of Justice

• Turkish government nowadays is fallowing a national
programme for reinforcement and to accelerate the judicial
system
• They are also implementing various measures on judicial
modernisation and penal reform and want to improve the
functioning and efficiency of the judiciary
• UYAP was prepared and established by MoJ within the
context of to create an effective and less bureaucratic judicial
system for each concerned institution and citizens as one and
very important measure
20

Project plan with milestones
Republic of Turkey

Design of the

Ministry of Justice

TJS
Revision
In 2000

Composing
of the
project
schedule
In 2001

Appraisal
Project’s
finish time

Project start
to roll out
in whole Turkey

End of
2007

at the beginning
of the 2005

Analysing
of the
process
In 2002

system and
production of
Programmes
and screens
In 2003

implementing
of the project

Testing
system and

in pilot units
at the
beginning of
the 2004

new
products
at the end of
the 2003
21

22

Scope of UYAP
Initiated Integration studies
 MERNİS, (MI)
 POL-NET
(Police)
 KİK,
(Procurement
Office)
 Adli Sicil,
Judicial statistics
and records
 MASAK,
Ministry of
Finance
 VEDOP,Tax
Automation
System
 DİE, Statistic

 TAKBİS, Land Registry
 Türkiye Noterler Birliği, Public Notaries Ass.
 Türkiye Barolar Birliği, Bar Ass.
 Gümrük Müsteşarlığı, Undersecretariat of Custom
 Dış İşleri Bakanlığı, Ministery Of Foreign Affairs
 Merkez Bankası, Central Bank

to import in the instant from …
MERNİS  Idendity Records
Criminal Records Ins. Criminal
Records
POL-Net  Driver Licence
23

With the Decision Support System, procedural mistakes are reduced to a
minimum level
24

Virtual discussion forums within judicial organization about
jurisprudence is in place, information sharing and25
exchanging is enabled

The Document Management System (DMS) in our Ministry has been
integrated. Exchange of the electronic documents between the Ministry and
26
Province units and between the units has been started.

UYAP’S Web Mail Server Has 60.000 USERS

27

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To transfer key business processes of the judicial system into central
electronic means
To reduce the clerical, administrative and communications costs which
would otherwise be incurred in manuel and paper- based system.
Reductions in staffing and use the personal most effective
To create a Databank of information on relevant legislation, regulations,
circulars, template texts and policies Information etc.
To produce Management Reports for performance, Work Reports for
planning or recording etc.
To research information which is needed during processes
To create fast, secure and efficient information system enabling the
appropriate sharing of information across the wider Turkish judicial services
Composing alerts to prevent from basic judicial errors

28

Objectives of UYAP
Republic of Turkey
Ministry of Justice

Interface judicial institutions with each other
and with concerned institutions
Providing transparency
Fulfill inspections in to electronic means
Give process information's and basic legal aids
to citizens via internet
Set up central document management system
between TJS Units
Procure data for doing data mining in judicial
field
Obtain very strong and efficient judicial central
29
infrastructure

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To provide the capability to measure performance and
report on the effectiveness of Turkish judicial services
in terms of such performance indicators are defined by
Government and stakeholders. The data required for
this would be captured and made available through the
operational UYAP system
To provide a research capability to evaluate the impact
and effectiveness of offender-crime assessment tools
(yet to be implemented) and programmes and
interventions designed to reduce crimes
30

Scopes and interfaces
Republic of Turkey
Ministry of Justice

The scope includes all functions required to
support and enable transactions via electronic
means between judicial institutions
The scope includes also fulfillment of finance
and commissioning functions, human
resources management, payroll, training
management, property management , asset
administration and other supporting services
31

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Penal Law System
Civil Law System
Administrative Law System
Public Prosecutors Services System
Court of Cessation System
Probation System
Verdict Support System
Lawyer Information System
Enforcement-Bankruptcy System
Convict-Arrest Management System

32

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Citizen Information System
Personal Management System
Financial Management System
Supply Management System
Procurement Management System
Training Management System
Document Management System
Forensic Medicine System
General Support System
33

UYAP SYSTEM CENTRE
We have also disaster Recovery Center
Republic of Turkey
Ministry of Justice

34

UYAP Databank
Republic of Turkey
Ministry of Justice

Legislation
Directives
Sentences

Case law
Judicial essays

Template texts
Circulars etc.

35

36

Lawyer Portal

37

Constrains
Republic of Turkey
Ministry of Justice

Technological constraints
Managing the IS/IT function – which models
to use?
Effective use processes
Training, behaviours etc. Integrate
information capture & use into operational
business processes
Flexible & re-usable IT infrastructure – what
are the available IT infrastructures?
38

MANAGEMENT ENVIRONMENTS FOR IS/IT

High
Diffusion

Diffusion degree of
decentralisation
of IS/IT control

Low
Diffusion

OPPORTUNISTIC
COMPLEX CONTROL
DE-CENTRALISED
CENTRALISED CONTROL
CONTROL
FOR SOME SYSTEMS, DEFEDERAL, SHORT-TERM
CENTRALISED FOR
PRIORITIES, LACK OF
OTHERS. DIFFICULT TO
INTEGRATION
MANAGE

TRADITIONAL
BACKBONE
CENTRALISED
CENTRALISED CONTROL
CONTROL, I.S. NOT
- I.S. CRITICAL TO
CRITICAL TO BUSINESS,
BUSINESS. HIGH
EFFICIENCY GOALS
INTEGRATION.
ONLY
EFFECTIVENESS GOALS

Low
infusion

High
infusion

Infusion - degree of dependence on IS/IT

39

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Speed and efficiency of operations
Integration with other justice agencies to enable information
exchange with key stakeholders (police, gendarme, prisons,
customs, etc.)
Integration/interfaces with other state’s systems
Transparency in terms of accountability and data accuracy
Data standards and data standardization to improve data quality
and enable reliable operational and management reporting
Saving in personal i.e. Those who would otherwise be engaged
in data processing, clerical and administrative work
Cheaper judicial services
Data mining means that collection and dissemination of
aggregated data for research for consisting of future plan
System of alerts to identify users with some described alerts and
notices

40

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Decrease administrative and judicial so to enable
workload practitioners to focus on their other priorities
Obtain central financial audit
Save space with using electronic means instead of
paper files
Access to information and make transaction online,
instant and secure
Flexibility of working hours so if staff wants to work
independent from locality and offices
Performance management through integrated
management information
41

UYAP’s Initial Business
Benefits
Republic of Turkey
Ministry of Justice

Data repository and migration will be only in one
system for that reason will not be data confusion
and duplications
Simplify process
Self assessment by staff, they can monitor their
works in to electronic means
Provision of Clear Evidence on performence and
quality for inspectors, every processes are logging by
system
Generate data for policy makers
Prevention of corruption
Inters action between users (free lectern)
42

Management of UYAP
Republic of Turkey
Ministry of Justice

Senior Responsible Owner:
Minister of Justice

Board of UYAP
Head of Board is Undersecretary
Vice President of the Board is Deputy Undersecretary
Other members of the board are some general directors of the MoJ

Project team
Consist of about 250 staff

43

Republic of Turkey
Ministry of Justice

Group 1: UYAP’S Project Stakeholders

44

Republic of Turkey
Ministry of Justice

Group 2: UYAP’S Strategic Stakeholders

45

Republic of Turkey
Ministry of Justice

Group 3:UYAP’S Operational Stakeholders

46

Project Control
Republic of Turkey
Ministry of Justice

Overcoming resistance
Change control process
Compliance with project schedules/product
delivery monitoring arrangements
Reports for project board (exception,
highlight, End-Stage report etc)
Establish project support office (PSO) to
handle common management and to help our
users
47

WAN
Republic of Turkey
Ministry of Justice

satellite

BİM

spare

LAN

HUB STATION

LAN
LAN

territorial

48

Stage of the UYAP in courts
Republic of Turkey
Ministry of Justice

49

50

Citizens can reach their case information via Internet

51

They can be informed via web site about their cases or hearing dates

Lawyer can :
Pay process and tax fee from his office by use
of VPN Technology and or on Network in Bars
rooms through internet banking and UYAP,
Litigate a claim or dispute to court through
electronic means,
Review his cases via electronics means
Submit his petition online via UYAP
52

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

From the beginning of 26.04.2004, UYAP was expanded to cover 41
units
4.701.373 files have been entered via UYAP and these units have
carried out their all processes via UYAP from that date on.
In all of the units taken into operation, nearly 2.539.558
administrative files are operated by the means of UYAP system.

53

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

Some of the results obtained are stated below


For example, in the courts taken into operation, delivery bureaus
have been taken into operation and collection of charges and
duty distributions which are carried out hand by hand before are
now carried out by the system as to the objective criteria
determined in an electronic environment.



The most important hinder in this way is the resistance that the
users show against a new way of life. In order to break this
resistance the necessary laws support should be constituted,
public opinion support should be provided by making conscious
campaigns.

54

Republic of Turkey
Ministry of Justice

Thank you very much for your attention

If you have any questions please don’t hesitate to contact

[email protected]

55


Slide 12

Republic of Turkey
Ministry of Justice

UYAP

NATIONAL JUDICIARY INFORMATICS
SYSTEM

Cengiz TANRIKULU
Reporter Judge in Ministry of Justice, Turkey
13 February 2007
Ankara
1

CONTENT OF THE
CONFERENCE
Republic of Turkey
Ministry of Justice

Firstly this event will present an overview of the
National Judiciary Network Project (UYAP)

Secondly and mainly, we will share the
experiences of Turkish Ministry of Justice’s (MoJ)
National Judiciary Network Project (UYAP)
and give some quick facts about UYAP and
effects of the project on Turkish judicial system
and will evaluate UYAP’s outputs
2

What is ‘UYAP’
Republic of Turkey
Ministry of Justice

UYAP’s
expansion
is
INFORMATICS SYSTEM”

“NATIONAL

JUDICIARY

UYAP is a judicial central network project
which includes all of the courts, public prosecutors
services, prisons and detention houses, and other judicial
institutions in Turkey (Forensic medicine offices, probation
offices etc.)
All judicial Institutes connect online each other via UYAP
WAN
It’s purpose is providing vertical and horizontal integration
across Turkish judicial system and other government
departments and international organizations
3

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FACTS ON TURKISH JUSTICE SYSTEM
According to Turkish Constitution article 2 :
“Turkey is a democratic, secular and social state based
on rule of law”

According to Turkish Constitution article 141/3 :
“Carring through a lawsuit with minimal expenditure
and as far as possible speedy is task of jurisdiction”
4

HIGH LEVEL COURTHOUSES
Republic of Turkey
Ministry of Justice

Court System and competences

Constitutional

Court of

Court

Cassation

Constitutional
Jurisdiction

Civil

Jurisdiction

Council of
State

Administrative
Jurisdiction

5

Republic of Turkey
Ministry of Justice

Court of Cassation
(Appeal)

Criminal Departments

Civil Departments

6

Republic of Turkey
Ministry of Justice

First Instance courts

Criminal Courts

Civil Courts

General Criminal Courts
(Penal Court)

Felony Courts

Peace Courts

General Civil Courts

(High Criminal Court )

Magistrate Courts
7

Specialised Courts
Commercial C.
Labour C.
Maritime C.
Land Registry C.
Family C.
Consumer C.

Juvenile C.
Enforcement C.
Traffic C.
8

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FIGURES

9

Number of the
Judges and Prosecutors
Republic of Turkey
Ministry of Justice

Turkey has…
• 136 High Criminal Courts Centres
• And in 575 districts totally 708 courthouses,
• 443 Penitentiary and Detention Houses ,
• 23 Forensic Medicine Units,
• All in all, 7751 Courts, Public Prosecutor Services
and Enforcement Offices
• In civil judiciary 4529 judges and 3023 public
prosecutors,
• 491 administrative judges in administrative courts
10

CURRENT SITUATION OF CASE FILES IN TURKEY
Republic of Turkey
Ministry of Justice

PROSECUTIONWRITS
PROSECUTIONPREPARATION
CRIMINAL CASES
CIVIL LAWCASES
ADMINSTRATIVE CASES
ENFORCEMENT CASES
GRAND TOTAL

1.416.739
2.035.300
3.116.632
1.982.920
288.995
10.026.212
18.866.798

11

DELIVERED HARDWARE
in the scope of UYAP
Republic of Turkey
Ministry of Justice

Computer

28.664

Laser printer

16.093

Uninterruptible power supply
Laptop

6.140
11.700

Laptop printer

2.800

Scanner

4.677
12

CABLE LAYING
Republic of Turkey
Ministry of Justice

• Cable was laid in 807 units 41.175
connection points across Turkey

ANKARA

13

UYAP Was Put In Operation
Felony Court Centers

107

Regional
Administartive
Courts

21

Provinces

281

Prison and Detention
Houses
ADLİ TIP
BİRİMForensic
Medicine Units
Totaly

460

6
779
14

UYAP Operation Map
UYAP Map of to commence operations
where UYAP was put in operation
http://www.adalet.gov.tr/harita/harita.html

15

Average duration of assize
Republic of Turkey
Ministry of Justice

Council
of State
Civil (Days)
Penal (Days)

CoCes.

General
Courts
0

200

400

600

General Courts : Penal

: 266 days

Civil

: 241 days

Penal
Civil

: 283 days
: 86 days
: 460 16
days

C.o. Cassation
Council of State

Some other figures
Republic of Turkey
Ministry of Justice

Auxiliary Court Personal : (Aprox.) 30 000
Members of the C.o.Cas 250
Members of Council of State:78
Lawyers (Aprox.) 40.000
In 443 Prisons
Current Number of convicts : 58 000
Total Prison Officials: 31 000
17

UYAP e-Learning

18

EDUCATIONS are given in laboratories
Republic of Turkey
Ministry of Justice

19

The Basic Requirements Of Turkish Judicial
System and what has been doing?
Republic of Turkey
Ministry of Justice

• Turkish government nowadays is fallowing a national
programme for reinforcement and to accelerate the judicial
system
• They are also implementing various measures on judicial
modernisation and penal reform and want to improve the
functioning and efficiency of the judiciary
• UYAP was prepared and established by MoJ within the
context of to create an effective and less bureaucratic judicial
system for each concerned institution and citizens as one and
very important measure
20

Project plan with milestones
Republic of Turkey

Design of the

Ministry of Justice

TJS
Revision
In 2000

Composing
of the
project
schedule
In 2001

Appraisal
Project’s
finish time

Project start
to roll out
in whole Turkey

End of
2007

at the beginning
of the 2005

Analysing
of the
process
In 2002

system and
production of
Programmes
and screens
In 2003

implementing
of the project

Testing
system and

in pilot units
at the
beginning of
the 2004

new
products
at the end of
the 2003
21

22

Scope of UYAP
Initiated Integration studies
 MERNİS, (MI)
 POL-NET
(Police)
 KİK,
(Procurement
Office)
 Adli Sicil,
Judicial statistics
and records
 MASAK,
Ministry of
Finance
 VEDOP,Tax
Automation
System
 DİE, Statistic

 TAKBİS, Land Registry
 Türkiye Noterler Birliği, Public Notaries Ass.
 Türkiye Barolar Birliği, Bar Ass.
 Gümrük Müsteşarlığı, Undersecretariat of Custom
 Dış İşleri Bakanlığı, Ministery Of Foreign Affairs
 Merkez Bankası, Central Bank

to import in the instant from …
MERNİS  Idendity Records
Criminal Records Ins. Criminal
Records
POL-Net  Driver Licence
23

With the Decision Support System, procedural mistakes are reduced to a
minimum level
24

Virtual discussion forums within judicial organization about
jurisprudence is in place, information sharing and25
exchanging is enabled

The Document Management System (DMS) in our Ministry has been
integrated. Exchange of the electronic documents between the Ministry and
26
Province units and between the units has been started.

UYAP’S Web Mail Server Has 60.000 USERS

27

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To transfer key business processes of the judicial system into central
electronic means
To reduce the clerical, administrative and communications costs which
would otherwise be incurred in manuel and paper- based system.
Reductions in staffing and use the personal most effective
To create a Databank of information on relevant legislation, regulations,
circulars, template texts and policies Information etc.
To produce Management Reports for performance, Work Reports for
planning or recording etc.
To research information which is needed during processes
To create fast, secure and efficient information system enabling the
appropriate sharing of information across the wider Turkish judicial services
Composing alerts to prevent from basic judicial errors

28

Objectives of UYAP
Republic of Turkey
Ministry of Justice

Interface judicial institutions with each other
and with concerned institutions
Providing transparency
Fulfill inspections in to electronic means
Give process information's and basic legal aids
to citizens via internet
Set up central document management system
between TJS Units
Procure data for doing data mining in judicial
field
Obtain very strong and efficient judicial central
29
infrastructure

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To provide the capability to measure performance and
report on the effectiveness of Turkish judicial services
in terms of such performance indicators are defined by
Government and stakeholders. The data required for
this would be captured and made available through the
operational UYAP system
To provide a research capability to evaluate the impact
and effectiveness of offender-crime assessment tools
(yet to be implemented) and programmes and
interventions designed to reduce crimes
30

Scopes and interfaces
Republic of Turkey
Ministry of Justice

The scope includes all functions required to
support and enable transactions via electronic
means between judicial institutions
The scope includes also fulfillment of finance
and commissioning functions, human
resources management, payroll, training
management, property management , asset
administration and other supporting services
31

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Penal Law System
Civil Law System
Administrative Law System
Public Prosecutors Services System
Court of Cessation System
Probation System
Verdict Support System
Lawyer Information System
Enforcement-Bankruptcy System
Convict-Arrest Management System

32

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Citizen Information System
Personal Management System
Financial Management System
Supply Management System
Procurement Management System
Training Management System
Document Management System
Forensic Medicine System
General Support System
33

UYAP SYSTEM CENTRE
We have also disaster Recovery Center
Republic of Turkey
Ministry of Justice

34

UYAP Databank
Republic of Turkey
Ministry of Justice

Legislation
Directives
Sentences

Case law
Judicial essays

Template texts
Circulars etc.

35

36

Lawyer Portal

37

Constrains
Republic of Turkey
Ministry of Justice

Technological constraints
Managing the IS/IT function – which models
to use?
Effective use processes
Training, behaviours etc. Integrate
information capture & use into operational
business processes
Flexible & re-usable IT infrastructure – what
are the available IT infrastructures?
38

MANAGEMENT ENVIRONMENTS FOR IS/IT

High
Diffusion

Diffusion degree of
decentralisation
of IS/IT control

Low
Diffusion

OPPORTUNISTIC
COMPLEX CONTROL
DE-CENTRALISED
CENTRALISED CONTROL
CONTROL
FOR SOME SYSTEMS, DEFEDERAL, SHORT-TERM
CENTRALISED FOR
PRIORITIES, LACK OF
OTHERS. DIFFICULT TO
INTEGRATION
MANAGE

TRADITIONAL
BACKBONE
CENTRALISED
CENTRALISED CONTROL
CONTROL, I.S. NOT
- I.S. CRITICAL TO
CRITICAL TO BUSINESS,
BUSINESS. HIGH
EFFICIENCY GOALS
INTEGRATION.
ONLY
EFFECTIVENESS GOALS

Low
infusion

High
infusion

Infusion - degree of dependence on IS/IT

39

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Speed and efficiency of operations
Integration with other justice agencies to enable information
exchange with key stakeholders (police, gendarme, prisons,
customs, etc.)
Integration/interfaces with other state’s systems
Transparency in terms of accountability and data accuracy
Data standards and data standardization to improve data quality
and enable reliable operational and management reporting
Saving in personal i.e. Those who would otherwise be engaged
in data processing, clerical and administrative work
Cheaper judicial services
Data mining means that collection and dissemination of
aggregated data for research for consisting of future plan
System of alerts to identify users with some described alerts and
notices

40

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Decrease administrative and judicial so to enable
workload practitioners to focus on their other priorities
Obtain central financial audit
Save space with using electronic means instead of
paper files
Access to information and make transaction online,
instant and secure
Flexibility of working hours so if staff wants to work
independent from locality and offices
Performance management through integrated
management information
41

UYAP’s Initial Business
Benefits
Republic of Turkey
Ministry of Justice

Data repository and migration will be only in one
system for that reason will not be data confusion
and duplications
Simplify process
Self assessment by staff, they can monitor their
works in to electronic means
Provision of Clear Evidence on performence and
quality for inspectors, every processes are logging by
system
Generate data for policy makers
Prevention of corruption
Inters action between users (free lectern)
42

Management of UYAP
Republic of Turkey
Ministry of Justice

Senior Responsible Owner:
Minister of Justice

Board of UYAP
Head of Board is Undersecretary
Vice President of the Board is Deputy Undersecretary
Other members of the board are some general directors of the MoJ

Project team
Consist of about 250 staff

43

Republic of Turkey
Ministry of Justice

Group 1: UYAP’S Project Stakeholders

44

Republic of Turkey
Ministry of Justice

Group 2: UYAP’S Strategic Stakeholders

45

Republic of Turkey
Ministry of Justice

Group 3:UYAP’S Operational Stakeholders

46

Project Control
Republic of Turkey
Ministry of Justice

Overcoming resistance
Change control process
Compliance with project schedules/product
delivery monitoring arrangements
Reports for project board (exception,
highlight, End-Stage report etc)
Establish project support office (PSO) to
handle common management and to help our
users
47

WAN
Republic of Turkey
Ministry of Justice

satellite

BİM

spare

LAN

HUB STATION

LAN
LAN

territorial

48

Stage of the UYAP in courts
Republic of Turkey
Ministry of Justice

49

50

Citizens can reach their case information via Internet

51

They can be informed via web site about their cases or hearing dates

Lawyer can :
Pay process and tax fee from his office by use
of VPN Technology and or on Network in Bars
rooms through internet banking and UYAP,
Litigate a claim or dispute to court through
electronic means,
Review his cases via electronics means
Submit his petition online via UYAP
52

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

From the beginning of 26.04.2004, UYAP was expanded to cover 41
units
4.701.373 files have been entered via UYAP and these units have
carried out their all processes via UYAP from that date on.
In all of the units taken into operation, nearly 2.539.558
administrative files are operated by the means of UYAP system.

53

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

Some of the results obtained are stated below


For example, in the courts taken into operation, delivery bureaus
have been taken into operation and collection of charges and
duty distributions which are carried out hand by hand before are
now carried out by the system as to the objective criteria
determined in an electronic environment.



The most important hinder in this way is the resistance that the
users show against a new way of life. In order to break this
resistance the necessary laws support should be constituted,
public opinion support should be provided by making conscious
campaigns.

54

Republic of Turkey
Ministry of Justice

Thank you very much for your attention

If you have any questions please don’t hesitate to contact

[email protected]

55


Slide 13

Republic of Turkey
Ministry of Justice

UYAP

NATIONAL JUDICIARY INFORMATICS
SYSTEM

Cengiz TANRIKULU
Reporter Judge in Ministry of Justice, Turkey
13 February 2007
Ankara
1

CONTENT OF THE
CONFERENCE
Republic of Turkey
Ministry of Justice

Firstly this event will present an overview of the
National Judiciary Network Project (UYAP)

Secondly and mainly, we will share the
experiences of Turkish Ministry of Justice’s (MoJ)
National Judiciary Network Project (UYAP)
and give some quick facts about UYAP and
effects of the project on Turkish judicial system
and will evaluate UYAP’s outputs
2

What is ‘UYAP’
Republic of Turkey
Ministry of Justice

UYAP’s
expansion
is
INFORMATICS SYSTEM”

“NATIONAL

JUDICIARY

UYAP is a judicial central network project
which includes all of the courts, public prosecutors
services, prisons and detention houses, and other judicial
institutions in Turkey (Forensic medicine offices, probation
offices etc.)
All judicial Institutes connect online each other via UYAP
WAN
It’s purpose is providing vertical and horizontal integration
across Turkish judicial system and other government
departments and international organizations
3

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FACTS ON TURKISH JUSTICE SYSTEM
According to Turkish Constitution article 2 :
“Turkey is a democratic, secular and social state based
on rule of law”

According to Turkish Constitution article 141/3 :
“Carring through a lawsuit with minimal expenditure
and as far as possible speedy is task of jurisdiction”
4

HIGH LEVEL COURTHOUSES
Republic of Turkey
Ministry of Justice

Court System and competences

Constitutional

Court of

Court

Cassation

Constitutional
Jurisdiction

Civil

Jurisdiction

Council of
State

Administrative
Jurisdiction

5

Republic of Turkey
Ministry of Justice

Court of Cassation
(Appeal)

Criminal Departments

Civil Departments

6

Republic of Turkey
Ministry of Justice

First Instance courts

Criminal Courts

Civil Courts

General Criminal Courts
(Penal Court)

Felony Courts

Peace Courts

General Civil Courts

(High Criminal Court )

Magistrate Courts
7

Specialised Courts
Commercial C.
Labour C.
Maritime C.
Land Registry C.
Family C.
Consumer C.

Juvenile C.
Enforcement C.
Traffic C.
8

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FIGURES

9

Number of the
Judges and Prosecutors
Republic of Turkey
Ministry of Justice

Turkey has…
• 136 High Criminal Courts Centres
• And in 575 districts totally 708 courthouses,
• 443 Penitentiary and Detention Houses ,
• 23 Forensic Medicine Units,
• All in all, 7751 Courts, Public Prosecutor Services
and Enforcement Offices
• In civil judiciary 4529 judges and 3023 public
prosecutors,
• 491 administrative judges in administrative courts
10

CURRENT SITUATION OF CASE FILES IN TURKEY
Republic of Turkey
Ministry of Justice

PROSECUTIONWRITS
PROSECUTIONPREPARATION
CRIMINAL CASES
CIVIL LAWCASES
ADMINSTRATIVE CASES
ENFORCEMENT CASES
GRAND TOTAL

1.416.739
2.035.300
3.116.632
1.982.920
288.995
10.026.212
18.866.798

11

DELIVERED HARDWARE
in the scope of UYAP
Republic of Turkey
Ministry of Justice

Computer

28.664

Laser printer

16.093

Uninterruptible power supply
Laptop

6.140
11.700

Laptop printer

2.800

Scanner

4.677
12

CABLE LAYING
Republic of Turkey
Ministry of Justice

• Cable was laid in 807 units 41.175
connection points across Turkey

ANKARA

13

UYAP Was Put In Operation
Felony Court Centers

107

Regional
Administartive
Courts

21

Provinces

281

Prison and Detention
Houses
ADLİ TIP
BİRİMForensic
Medicine Units
Totaly

460

6
779
14

UYAP Operation Map
UYAP Map of to commence operations
where UYAP was put in operation
http://www.adalet.gov.tr/harita/harita.html

15

Average duration of assize
Republic of Turkey
Ministry of Justice

Council
of State
Civil (Days)
Penal (Days)

CoCes.

General
Courts
0

200

400

600

General Courts : Penal

: 266 days

Civil

: 241 days

Penal
Civil

: 283 days
: 86 days
: 460 16
days

C.o. Cassation
Council of State

Some other figures
Republic of Turkey
Ministry of Justice

Auxiliary Court Personal : (Aprox.) 30 000
Members of the C.o.Cas 250
Members of Council of State:78
Lawyers (Aprox.) 40.000
In 443 Prisons
Current Number of convicts : 58 000
Total Prison Officials: 31 000
17

UYAP e-Learning

18

EDUCATIONS are given in laboratories
Republic of Turkey
Ministry of Justice

19

The Basic Requirements Of Turkish Judicial
System and what has been doing?
Republic of Turkey
Ministry of Justice

• Turkish government nowadays is fallowing a national
programme for reinforcement and to accelerate the judicial
system
• They are also implementing various measures on judicial
modernisation and penal reform and want to improve the
functioning and efficiency of the judiciary
• UYAP was prepared and established by MoJ within the
context of to create an effective and less bureaucratic judicial
system for each concerned institution and citizens as one and
very important measure
20

Project plan with milestones
Republic of Turkey

Design of the

Ministry of Justice

TJS
Revision
In 2000

Composing
of the
project
schedule
In 2001

Appraisal
Project’s
finish time

Project start
to roll out
in whole Turkey

End of
2007

at the beginning
of the 2005

Analysing
of the
process
In 2002

system and
production of
Programmes
and screens
In 2003

implementing
of the project

Testing
system and

in pilot units
at the
beginning of
the 2004

new
products
at the end of
the 2003
21

22

Scope of UYAP
Initiated Integration studies
 MERNİS, (MI)
 POL-NET
(Police)
 KİK,
(Procurement
Office)
 Adli Sicil,
Judicial statistics
and records
 MASAK,
Ministry of
Finance
 VEDOP,Tax
Automation
System
 DİE, Statistic

 TAKBİS, Land Registry
 Türkiye Noterler Birliği, Public Notaries Ass.
 Türkiye Barolar Birliği, Bar Ass.
 Gümrük Müsteşarlığı, Undersecretariat of Custom
 Dış İşleri Bakanlığı, Ministery Of Foreign Affairs
 Merkez Bankası, Central Bank

to import in the instant from …
MERNİS  Idendity Records
Criminal Records Ins. Criminal
Records
POL-Net  Driver Licence
23

With the Decision Support System, procedural mistakes are reduced to a
minimum level
24

Virtual discussion forums within judicial organization about
jurisprudence is in place, information sharing and25
exchanging is enabled

The Document Management System (DMS) in our Ministry has been
integrated. Exchange of the electronic documents between the Ministry and
26
Province units and between the units has been started.

UYAP’S Web Mail Server Has 60.000 USERS

27

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To transfer key business processes of the judicial system into central
electronic means
To reduce the clerical, administrative and communications costs which
would otherwise be incurred in manuel and paper- based system.
Reductions in staffing and use the personal most effective
To create a Databank of information on relevant legislation, regulations,
circulars, template texts and policies Information etc.
To produce Management Reports for performance, Work Reports for
planning or recording etc.
To research information which is needed during processes
To create fast, secure and efficient information system enabling the
appropriate sharing of information across the wider Turkish judicial services
Composing alerts to prevent from basic judicial errors

28

Objectives of UYAP
Republic of Turkey
Ministry of Justice

Interface judicial institutions with each other
and with concerned institutions
Providing transparency
Fulfill inspections in to electronic means
Give process information's and basic legal aids
to citizens via internet
Set up central document management system
between TJS Units
Procure data for doing data mining in judicial
field
Obtain very strong and efficient judicial central
29
infrastructure

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To provide the capability to measure performance and
report on the effectiveness of Turkish judicial services
in terms of such performance indicators are defined by
Government and stakeholders. The data required for
this would be captured and made available through the
operational UYAP system
To provide a research capability to evaluate the impact
and effectiveness of offender-crime assessment tools
(yet to be implemented) and programmes and
interventions designed to reduce crimes
30

Scopes and interfaces
Republic of Turkey
Ministry of Justice

The scope includes all functions required to
support and enable transactions via electronic
means between judicial institutions
The scope includes also fulfillment of finance
and commissioning functions, human
resources management, payroll, training
management, property management , asset
administration and other supporting services
31

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Penal Law System
Civil Law System
Administrative Law System
Public Prosecutors Services System
Court of Cessation System
Probation System
Verdict Support System
Lawyer Information System
Enforcement-Bankruptcy System
Convict-Arrest Management System

32

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Citizen Information System
Personal Management System
Financial Management System
Supply Management System
Procurement Management System
Training Management System
Document Management System
Forensic Medicine System
General Support System
33

UYAP SYSTEM CENTRE
We have also disaster Recovery Center
Republic of Turkey
Ministry of Justice

34

UYAP Databank
Republic of Turkey
Ministry of Justice

Legislation
Directives
Sentences

Case law
Judicial essays

Template texts
Circulars etc.

35

36

Lawyer Portal

37

Constrains
Republic of Turkey
Ministry of Justice

Technological constraints
Managing the IS/IT function – which models
to use?
Effective use processes
Training, behaviours etc. Integrate
information capture & use into operational
business processes
Flexible & re-usable IT infrastructure – what
are the available IT infrastructures?
38

MANAGEMENT ENVIRONMENTS FOR IS/IT

High
Diffusion

Diffusion degree of
decentralisation
of IS/IT control

Low
Diffusion

OPPORTUNISTIC
COMPLEX CONTROL
DE-CENTRALISED
CENTRALISED CONTROL
CONTROL
FOR SOME SYSTEMS, DEFEDERAL, SHORT-TERM
CENTRALISED FOR
PRIORITIES, LACK OF
OTHERS. DIFFICULT TO
INTEGRATION
MANAGE

TRADITIONAL
BACKBONE
CENTRALISED
CENTRALISED CONTROL
CONTROL, I.S. NOT
- I.S. CRITICAL TO
CRITICAL TO BUSINESS,
BUSINESS. HIGH
EFFICIENCY GOALS
INTEGRATION.
ONLY
EFFECTIVENESS GOALS

Low
infusion

High
infusion

Infusion - degree of dependence on IS/IT

39

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Speed and efficiency of operations
Integration with other justice agencies to enable information
exchange with key stakeholders (police, gendarme, prisons,
customs, etc.)
Integration/interfaces with other state’s systems
Transparency in terms of accountability and data accuracy
Data standards and data standardization to improve data quality
and enable reliable operational and management reporting
Saving in personal i.e. Those who would otherwise be engaged
in data processing, clerical and administrative work
Cheaper judicial services
Data mining means that collection and dissemination of
aggregated data for research for consisting of future plan
System of alerts to identify users with some described alerts and
notices

40

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Decrease administrative and judicial so to enable
workload practitioners to focus on their other priorities
Obtain central financial audit
Save space with using electronic means instead of
paper files
Access to information and make transaction online,
instant and secure
Flexibility of working hours so if staff wants to work
independent from locality and offices
Performance management through integrated
management information
41

UYAP’s Initial Business
Benefits
Republic of Turkey
Ministry of Justice

Data repository and migration will be only in one
system for that reason will not be data confusion
and duplications
Simplify process
Self assessment by staff, they can monitor their
works in to electronic means
Provision of Clear Evidence on performence and
quality for inspectors, every processes are logging by
system
Generate data for policy makers
Prevention of corruption
Inters action between users (free lectern)
42

Management of UYAP
Republic of Turkey
Ministry of Justice

Senior Responsible Owner:
Minister of Justice

Board of UYAP
Head of Board is Undersecretary
Vice President of the Board is Deputy Undersecretary
Other members of the board are some general directors of the MoJ

Project team
Consist of about 250 staff

43

Republic of Turkey
Ministry of Justice

Group 1: UYAP’S Project Stakeholders

44

Republic of Turkey
Ministry of Justice

Group 2: UYAP’S Strategic Stakeholders

45

Republic of Turkey
Ministry of Justice

Group 3:UYAP’S Operational Stakeholders

46

Project Control
Republic of Turkey
Ministry of Justice

Overcoming resistance
Change control process
Compliance with project schedules/product
delivery monitoring arrangements
Reports for project board (exception,
highlight, End-Stage report etc)
Establish project support office (PSO) to
handle common management and to help our
users
47

WAN
Republic of Turkey
Ministry of Justice

satellite

BİM

spare

LAN

HUB STATION

LAN
LAN

territorial

48

Stage of the UYAP in courts
Republic of Turkey
Ministry of Justice

49

50

Citizens can reach their case information via Internet

51

They can be informed via web site about their cases or hearing dates

Lawyer can :
Pay process and tax fee from his office by use
of VPN Technology and or on Network in Bars
rooms through internet banking and UYAP,
Litigate a claim or dispute to court through
electronic means,
Review his cases via electronics means
Submit his petition online via UYAP
52

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

From the beginning of 26.04.2004, UYAP was expanded to cover 41
units
4.701.373 files have been entered via UYAP and these units have
carried out their all processes via UYAP from that date on.
In all of the units taken into operation, nearly 2.539.558
administrative files are operated by the means of UYAP system.

53

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

Some of the results obtained are stated below


For example, in the courts taken into operation, delivery bureaus
have been taken into operation and collection of charges and
duty distributions which are carried out hand by hand before are
now carried out by the system as to the objective criteria
determined in an electronic environment.



The most important hinder in this way is the resistance that the
users show against a new way of life. In order to break this
resistance the necessary laws support should be constituted,
public opinion support should be provided by making conscious
campaigns.

54

Republic of Turkey
Ministry of Justice

Thank you very much for your attention

If you have any questions please don’t hesitate to contact

[email protected]

55


Slide 14

Republic of Turkey
Ministry of Justice

UYAP

NATIONAL JUDICIARY INFORMATICS
SYSTEM

Cengiz TANRIKULU
Reporter Judge in Ministry of Justice, Turkey
13 February 2007
Ankara
1

CONTENT OF THE
CONFERENCE
Republic of Turkey
Ministry of Justice

Firstly this event will present an overview of the
National Judiciary Network Project (UYAP)

Secondly and mainly, we will share the
experiences of Turkish Ministry of Justice’s (MoJ)
National Judiciary Network Project (UYAP)
and give some quick facts about UYAP and
effects of the project on Turkish judicial system
and will evaluate UYAP’s outputs
2

What is ‘UYAP’
Republic of Turkey
Ministry of Justice

UYAP’s
expansion
is
INFORMATICS SYSTEM”

“NATIONAL

JUDICIARY

UYAP is a judicial central network project
which includes all of the courts, public prosecutors
services, prisons and detention houses, and other judicial
institutions in Turkey (Forensic medicine offices, probation
offices etc.)
All judicial Institutes connect online each other via UYAP
WAN
It’s purpose is providing vertical and horizontal integration
across Turkish judicial system and other government
departments and international organizations
3

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FACTS ON TURKISH JUSTICE SYSTEM
According to Turkish Constitution article 2 :
“Turkey is a democratic, secular and social state based
on rule of law”

According to Turkish Constitution article 141/3 :
“Carring through a lawsuit with minimal expenditure
and as far as possible speedy is task of jurisdiction”
4

HIGH LEVEL COURTHOUSES
Republic of Turkey
Ministry of Justice

Court System and competences

Constitutional

Court of

Court

Cassation

Constitutional
Jurisdiction

Civil

Jurisdiction

Council of
State

Administrative
Jurisdiction

5

Republic of Turkey
Ministry of Justice

Court of Cassation
(Appeal)

Criminal Departments

Civil Departments

6

Republic of Turkey
Ministry of Justice

First Instance courts

Criminal Courts

Civil Courts

General Criminal Courts
(Penal Court)

Felony Courts

Peace Courts

General Civil Courts

(High Criminal Court )

Magistrate Courts
7

Specialised Courts
Commercial C.
Labour C.
Maritime C.
Land Registry C.
Family C.
Consumer C.

Juvenile C.
Enforcement C.
Traffic C.
8

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FIGURES

9

Number of the
Judges and Prosecutors
Republic of Turkey
Ministry of Justice

Turkey has…
• 136 High Criminal Courts Centres
• And in 575 districts totally 708 courthouses,
• 443 Penitentiary and Detention Houses ,
• 23 Forensic Medicine Units,
• All in all, 7751 Courts, Public Prosecutor Services
and Enforcement Offices
• In civil judiciary 4529 judges and 3023 public
prosecutors,
• 491 administrative judges in administrative courts
10

CURRENT SITUATION OF CASE FILES IN TURKEY
Republic of Turkey
Ministry of Justice

PROSECUTIONWRITS
PROSECUTIONPREPARATION
CRIMINAL CASES
CIVIL LAWCASES
ADMINSTRATIVE CASES
ENFORCEMENT CASES
GRAND TOTAL

1.416.739
2.035.300
3.116.632
1.982.920
288.995
10.026.212
18.866.798

11

DELIVERED HARDWARE
in the scope of UYAP
Republic of Turkey
Ministry of Justice

Computer

28.664

Laser printer

16.093

Uninterruptible power supply
Laptop

6.140
11.700

Laptop printer

2.800

Scanner

4.677
12

CABLE LAYING
Republic of Turkey
Ministry of Justice

• Cable was laid in 807 units 41.175
connection points across Turkey

ANKARA

13

UYAP Was Put In Operation
Felony Court Centers

107

Regional
Administartive
Courts

21

Provinces

281

Prison and Detention
Houses
ADLİ TIP
BİRİMForensic
Medicine Units
Totaly

460

6
779
14

UYAP Operation Map
UYAP Map of to commence operations
where UYAP was put in operation
http://www.adalet.gov.tr/harita/harita.html

15

Average duration of assize
Republic of Turkey
Ministry of Justice

Council
of State
Civil (Days)
Penal (Days)

CoCes.

General
Courts
0

200

400

600

General Courts : Penal

: 266 days

Civil

: 241 days

Penal
Civil

: 283 days
: 86 days
: 460 16
days

C.o. Cassation
Council of State

Some other figures
Republic of Turkey
Ministry of Justice

Auxiliary Court Personal : (Aprox.) 30 000
Members of the C.o.Cas 250
Members of Council of State:78
Lawyers (Aprox.) 40.000
In 443 Prisons
Current Number of convicts : 58 000
Total Prison Officials: 31 000
17

UYAP e-Learning

18

EDUCATIONS are given in laboratories
Republic of Turkey
Ministry of Justice

19

The Basic Requirements Of Turkish Judicial
System and what has been doing?
Republic of Turkey
Ministry of Justice

• Turkish government nowadays is fallowing a national
programme for reinforcement and to accelerate the judicial
system
• They are also implementing various measures on judicial
modernisation and penal reform and want to improve the
functioning and efficiency of the judiciary
• UYAP was prepared and established by MoJ within the
context of to create an effective and less bureaucratic judicial
system for each concerned institution and citizens as one and
very important measure
20

Project plan with milestones
Republic of Turkey

Design of the

Ministry of Justice

TJS
Revision
In 2000

Composing
of the
project
schedule
In 2001

Appraisal
Project’s
finish time

Project start
to roll out
in whole Turkey

End of
2007

at the beginning
of the 2005

Analysing
of the
process
In 2002

system and
production of
Programmes
and screens
In 2003

implementing
of the project

Testing
system and

in pilot units
at the
beginning of
the 2004

new
products
at the end of
the 2003
21

22

Scope of UYAP
Initiated Integration studies
 MERNİS, (MI)
 POL-NET
(Police)
 KİK,
(Procurement
Office)
 Adli Sicil,
Judicial statistics
and records
 MASAK,
Ministry of
Finance
 VEDOP,Tax
Automation
System
 DİE, Statistic

 TAKBİS, Land Registry
 Türkiye Noterler Birliği, Public Notaries Ass.
 Türkiye Barolar Birliği, Bar Ass.
 Gümrük Müsteşarlığı, Undersecretariat of Custom
 Dış İşleri Bakanlığı, Ministery Of Foreign Affairs
 Merkez Bankası, Central Bank

to import in the instant from …
MERNİS  Idendity Records
Criminal Records Ins. Criminal
Records
POL-Net  Driver Licence
23

With the Decision Support System, procedural mistakes are reduced to a
minimum level
24

Virtual discussion forums within judicial organization about
jurisprudence is in place, information sharing and25
exchanging is enabled

The Document Management System (DMS) in our Ministry has been
integrated. Exchange of the electronic documents between the Ministry and
26
Province units and between the units has been started.

UYAP’S Web Mail Server Has 60.000 USERS

27

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To transfer key business processes of the judicial system into central
electronic means
To reduce the clerical, administrative and communications costs which
would otherwise be incurred in manuel and paper- based system.
Reductions in staffing and use the personal most effective
To create a Databank of information on relevant legislation, regulations,
circulars, template texts and policies Information etc.
To produce Management Reports for performance, Work Reports for
planning or recording etc.
To research information which is needed during processes
To create fast, secure and efficient information system enabling the
appropriate sharing of information across the wider Turkish judicial services
Composing alerts to prevent from basic judicial errors

28

Objectives of UYAP
Republic of Turkey
Ministry of Justice

Interface judicial institutions with each other
and with concerned institutions
Providing transparency
Fulfill inspections in to electronic means
Give process information's and basic legal aids
to citizens via internet
Set up central document management system
between TJS Units
Procure data for doing data mining in judicial
field
Obtain very strong and efficient judicial central
29
infrastructure

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To provide the capability to measure performance and
report on the effectiveness of Turkish judicial services
in terms of such performance indicators are defined by
Government and stakeholders. The data required for
this would be captured and made available through the
operational UYAP system
To provide a research capability to evaluate the impact
and effectiveness of offender-crime assessment tools
(yet to be implemented) and programmes and
interventions designed to reduce crimes
30

Scopes and interfaces
Republic of Turkey
Ministry of Justice

The scope includes all functions required to
support and enable transactions via electronic
means between judicial institutions
The scope includes also fulfillment of finance
and commissioning functions, human
resources management, payroll, training
management, property management , asset
administration and other supporting services
31

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Penal Law System
Civil Law System
Administrative Law System
Public Prosecutors Services System
Court of Cessation System
Probation System
Verdict Support System
Lawyer Information System
Enforcement-Bankruptcy System
Convict-Arrest Management System

32

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Citizen Information System
Personal Management System
Financial Management System
Supply Management System
Procurement Management System
Training Management System
Document Management System
Forensic Medicine System
General Support System
33

UYAP SYSTEM CENTRE
We have also disaster Recovery Center
Republic of Turkey
Ministry of Justice

34

UYAP Databank
Republic of Turkey
Ministry of Justice

Legislation
Directives
Sentences

Case law
Judicial essays

Template texts
Circulars etc.

35

36

Lawyer Portal

37

Constrains
Republic of Turkey
Ministry of Justice

Technological constraints
Managing the IS/IT function – which models
to use?
Effective use processes
Training, behaviours etc. Integrate
information capture & use into operational
business processes
Flexible & re-usable IT infrastructure – what
are the available IT infrastructures?
38

MANAGEMENT ENVIRONMENTS FOR IS/IT

High
Diffusion

Diffusion degree of
decentralisation
of IS/IT control

Low
Diffusion

OPPORTUNISTIC
COMPLEX CONTROL
DE-CENTRALISED
CENTRALISED CONTROL
CONTROL
FOR SOME SYSTEMS, DEFEDERAL, SHORT-TERM
CENTRALISED FOR
PRIORITIES, LACK OF
OTHERS. DIFFICULT TO
INTEGRATION
MANAGE

TRADITIONAL
BACKBONE
CENTRALISED
CENTRALISED CONTROL
CONTROL, I.S. NOT
- I.S. CRITICAL TO
CRITICAL TO BUSINESS,
BUSINESS. HIGH
EFFICIENCY GOALS
INTEGRATION.
ONLY
EFFECTIVENESS GOALS

Low
infusion

High
infusion

Infusion - degree of dependence on IS/IT

39

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Speed and efficiency of operations
Integration with other justice agencies to enable information
exchange with key stakeholders (police, gendarme, prisons,
customs, etc.)
Integration/interfaces with other state’s systems
Transparency in terms of accountability and data accuracy
Data standards and data standardization to improve data quality
and enable reliable operational and management reporting
Saving in personal i.e. Those who would otherwise be engaged
in data processing, clerical and administrative work
Cheaper judicial services
Data mining means that collection and dissemination of
aggregated data for research for consisting of future plan
System of alerts to identify users with some described alerts and
notices

40

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Decrease administrative and judicial so to enable
workload practitioners to focus on their other priorities
Obtain central financial audit
Save space with using electronic means instead of
paper files
Access to information and make transaction online,
instant and secure
Flexibility of working hours so if staff wants to work
independent from locality and offices
Performance management through integrated
management information
41

UYAP’s Initial Business
Benefits
Republic of Turkey
Ministry of Justice

Data repository and migration will be only in one
system for that reason will not be data confusion
and duplications
Simplify process
Self assessment by staff, they can monitor their
works in to electronic means
Provision of Clear Evidence on performence and
quality for inspectors, every processes are logging by
system
Generate data for policy makers
Prevention of corruption
Inters action between users (free lectern)
42

Management of UYAP
Republic of Turkey
Ministry of Justice

Senior Responsible Owner:
Minister of Justice

Board of UYAP
Head of Board is Undersecretary
Vice President of the Board is Deputy Undersecretary
Other members of the board are some general directors of the MoJ

Project team
Consist of about 250 staff

43

Republic of Turkey
Ministry of Justice

Group 1: UYAP’S Project Stakeholders

44

Republic of Turkey
Ministry of Justice

Group 2: UYAP’S Strategic Stakeholders

45

Republic of Turkey
Ministry of Justice

Group 3:UYAP’S Operational Stakeholders

46

Project Control
Republic of Turkey
Ministry of Justice

Overcoming resistance
Change control process
Compliance with project schedules/product
delivery monitoring arrangements
Reports for project board (exception,
highlight, End-Stage report etc)
Establish project support office (PSO) to
handle common management and to help our
users
47

WAN
Republic of Turkey
Ministry of Justice

satellite

BİM

spare

LAN

HUB STATION

LAN
LAN

territorial

48

Stage of the UYAP in courts
Republic of Turkey
Ministry of Justice

49

50

Citizens can reach their case information via Internet

51

They can be informed via web site about their cases or hearing dates

Lawyer can :
Pay process and tax fee from his office by use
of VPN Technology and or on Network in Bars
rooms through internet banking and UYAP,
Litigate a claim or dispute to court through
electronic means,
Review his cases via electronics means
Submit his petition online via UYAP
52

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

From the beginning of 26.04.2004, UYAP was expanded to cover 41
units
4.701.373 files have been entered via UYAP and these units have
carried out their all processes via UYAP from that date on.
In all of the units taken into operation, nearly 2.539.558
administrative files are operated by the means of UYAP system.

53

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

Some of the results obtained are stated below


For example, in the courts taken into operation, delivery bureaus
have been taken into operation and collection of charges and
duty distributions which are carried out hand by hand before are
now carried out by the system as to the objective criteria
determined in an electronic environment.



The most important hinder in this way is the resistance that the
users show against a new way of life. In order to break this
resistance the necessary laws support should be constituted,
public opinion support should be provided by making conscious
campaigns.

54

Republic of Turkey
Ministry of Justice

Thank you very much for your attention

If you have any questions please don’t hesitate to contact

[email protected]

55


Slide 15

Republic of Turkey
Ministry of Justice

UYAP

NATIONAL JUDICIARY INFORMATICS
SYSTEM

Cengiz TANRIKULU
Reporter Judge in Ministry of Justice, Turkey
13 February 2007
Ankara
1

CONTENT OF THE
CONFERENCE
Republic of Turkey
Ministry of Justice

Firstly this event will present an overview of the
National Judiciary Network Project (UYAP)

Secondly and mainly, we will share the
experiences of Turkish Ministry of Justice’s (MoJ)
National Judiciary Network Project (UYAP)
and give some quick facts about UYAP and
effects of the project on Turkish judicial system
and will evaluate UYAP’s outputs
2

What is ‘UYAP’
Republic of Turkey
Ministry of Justice

UYAP’s
expansion
is
INFORMATICS SYSTEM”

“NATIONAL

JUDICIARY

UYAP is a judicial central network project
which includes all of the courts, public prosecutors
services, prisons and detention houses, and other judicial
institutions in Turkey (Forensic medicine offices, probation
offices etc.)
All judicial Institutes connect online each other via UYAP
WAN
It’s purpose is providing vertical and horizontal integration
across Turkish judicial system and other government
departments and international organizations
3

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FACTS ON TURKISH JUSTICE SYSTEM
According to Turkish Constitution article 2 :
“Turkey is a democratic, secular and social state based
on rule of law”

According to Turkish Constitution article 141/3 :
“Carring through a lawsuit with minimal expenditure
and as far as possible speedy is task of jurisdiction”
4

HIGH LEVEL COURTHOUSES
Republic of Turkey
Ministry of Justice

Court System and competences

Constitutional

Court of

Court

Cassation

Constitutional
Jurisdiction

Civil

Jurisdiction

Council of
State

Administrative
Jurisdiction

5

Republic of Turkey
Ministry of Justice

Court of Cassation
(Appeal)

Criminal Departments

Civil Departments

6

Republic of Turkey
Ministry of Justice

First Instance courts

Criminal Courts

Civil Courts

General Criminal Courts
(Penal Court)

Felony Courts

Peace Courts

General Civil Courts

(High Criminal Court )

Magistrate Courts
7

Specialised Courts
Commercial C.
Labour C.
Maritime C.
Land Registry C.
Family C.
Consumer C.

Juvenile C.
Enforcement C.
Traffic C.
8

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FIGURES

9

Number of the
Judges and Prosecutors
Republic of Turkey
Ministry of Justice

Turkey has…
• 136 High Criminal Courts Centres
• And in 575 districts totally 708 courthouses,
• 443 Penitentiary and Detention Houses ,
• 23 Forensic Medicine Units,
• All in all, 7751 Courts, Public Prosecutor Services
and Enforcement Offices
• In civil judiciary 4529 judges and 3023 public
prosecutors,
• 491 administrative judges in administrative courts
10

CURRENT SITUATION OF CASE FILES IN TURKEY
Republic of Turkey
Ministry of Justice

PROSECUTIONWRITS
PROSECUTIONPREPARATION
CRIMINAL CASES
CIVIL LAWCASES
ADMINSTRATIVE CASES
ENFORCEMENT CASES
GRAND TOTAL

1.416.739
2.035.300
3.116.632
1.982.920
288.995
10.026.212
18.866.798

11

DELIVERED HARDWARE
in the scope of UYAP
Republic of Turkey
Ministry of Justice

Computer

28.664

Laser printer

16.093

Uninterruptible power supply
Laptop

6.140
11.700

Laptop printer

2.800

Scanner

4.677
12

CABLE LAYING
Republic of Turkey
Ministry of Justice

• Cable was laid in 807 units 41.175
connection points across Turkey

ANKARA

13

UYAP Was Put In Operation
Felony Court Centers

107

Regional
Administartive
Courts

21

Provinces

281

Prison and Detention
Houses
ADLİ TIP
BİRİMForensic
Medicine Units
Totaly

460

6
779
14

UYAP Operation Map
UYAP Map of to commence operations
where UYAP was put in operation
http://www.adalet.gov.tr/harita/harita.html

15

Average duration of assize
Republic of Turkey
Ministry of Justice

Council
of State
Civil (Days)
Penal (Days)

CoCes.

General
Courts
0

200

400

600

General Courts : Penal

: 266 days

Civil

: 241 days

Penal
Civil

: 283 days
: 86 days
: 460 16
days

C.o. Cassation
Council of State

Some other figures
Republic of Turkey
Ministry of Justice

Auxiliary Court Personal : (Aprox.) 30 000
Members of the C.o.Cas 250
Members of Council of State:78
Lawyers (Aprox.) 40.000
In 443 Prisons
Current Number of convicts : 58 000
Total Prison Officials: 31 000
17

UYAP e-Learning

18

EDUCATIONS are given in laboratories
Republic of Turkey
Ministry of Justice

19

The Basic Requirements Of Turkish Judicial
System and what has been doing?
Republic of Turkey
Ministry of Justice

• Turkish government nowadays is fallowing a national
programme for reinforcement and to accelerate the judicial
system
• They are also implementing various measures on judicial
modernisation and penal reform and want to improve the
functioning and efficiency of the judiciary
• UYAP was prepared and established by MoJ within the
context of to create an effective and less bureaucratic judicial
system for each concerned institution and citizens as one and
very important measure
20

Project plan with milestones
Republic of Turkey

Design of the

Ministry of Justice

TJS
Revision
In 2000

Composing
of the
project
schedule
In 2001

Appraisal
Project’s
finish time

Project start
to roll out
in whole Turkey

End of
2007

at the beginning
of the 2005

Analysing
of the
process
In 2002

system and
production of
Programmes
and screens
In 2003

implementing
of the project

Testing
system and

in pilot units
at the
beginning of
the 2004

new
products
at the end of
the 2003
21

22

Scope of UYAP
Initiated Integration studies
 MERNİS, (MI)
 POL-NET
(Police)
 KİK,
(Procurement
Office)
 Adli Sicil,
Judicial statistics
and records
 MASAK,
Ministry of
Finance
 VEDOP,Tax
Automation
System
 DİE, Statistic

 TAKBİS, Land Registry
 Türkiye Noterler Birliği, Public Notaries Ass.
 Türkiye Barolar Birliği, Bar Ass.
 Gümrük Müsteşarlığı, Undersecretariat of Custom
 Dış İşleri Bakanlığı, Ministery Of Foreign Affairs
 Merkez Bankası, Central Bank

to import in the instant from …
MERNİS  Idendity Records
Criminal Records Ins. Criminal
Records
POL-Net  Driver Licence
23

With the Decision Support System, procedural mistakes are reduced to a
minimum level
24

Virtual discussion forums within judicial organization about
jurisprudence is in place, information sharing and25
exchanging is enabled

The Document Management System (DMS) in our Ministry has been
integrated. Exchange of the electronic documents between the Ministry and
26
Province units and between the units has been started.

UYAP’S Web Mail Server Has 60.000 USERS

27

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To transfer key business processes of the judicial system into central
electronic means
To reduce the clerical, administrative and communications costs which
would otherwise be incurred in manuel and paper- based system.
Reductions in staffing and use the personal most effective
To create a Databank of information on relevant legislation, regulations,
circulars, template texts and policies Information etc.
To produce Management Reports for performance, Work Reports for
planning or recording etc.
To research information which is needed during processes
To create fast, secure and efficient information system enabling the
appropriate sharing of information across the wider Turkish judicial services
Composing alerts to prevent from basic judicial errors

28

Objectives of UYAP
Republic of Turkey
Ministry of Justice

Interface judicial institutions with each other
and with concerned institutions
Providing transparency
Fulfill inspections in to electronic means
Give process information's and basic legal aids
to citizens via internet
Set up central document management system
between TJS Units
Procure data for doing data mining in judicial
field
Obtain very strong and efficient judicial central
29
infrastructure

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To provide the capability to measure performance and
report on the effectiveness of Turkish judicial services
in terms of such performance indicators are defined by
Government and stakeholders. The data required for
this would be captured and made available through the
operational UYAP system
To provide a research capability to evaluate the impact
and effectiveness of offender-crime assessment tools
(yet to be implemented) and programmes and
interventions designed to reduce crimes
30

Scopes and interfaces
Republic of Turkey
Ministry of Justice

The scope includes all functions required to
support and enable transactions via electronic
means between judicial institutions
The scope includes also fulfillment of finance
and commissioning functions, human
resources management, payroll, training
management, property management , asset
administration and other supporting services
31

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Penal Law System
Civil Law System
Administrative Law System
Public Prosecutors Services System
Court of Cessation System
Probation System
Verdict Support System
Lawyer Information System
Enforcement-Bankruptcy System
Convict-Arrest Management System

32

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Citizen Information System
Personal Management System
Financial Management System
Supply Management System
Procurement Management System
Training Management System
Document Management System
Forensic Medicine System
General Support System
33

UYAP SYSTEM CENTRE
We have also disaster Recovery Center
Republic of Turkey
Ministry of Justice

34

UYAP Databank
Republic of Turkey
Ministry of Justice

Legislation
Directives
Sentences

Case law
Judicial essays

Template texts
Circulars etc.

35

36

Lawyer Portal

37

Constrains
Republic of Turkey
Ministry of Justice

Technological constraints
Managing the IS/IT function – which models
to use?
Effective use processes
Training, behaviours etc. Integrate
information capture & use into operational
business processes
Flexible & re-usable IT infrastructure – what
are the available IT infrastructures?
38

MANAGEMENT ENVIRONMENTS FOR IS/IT

High
Diffusion

Diffusion degree of
decentralisation
of IS/IT control

Low
Diffusion

OPPORTUNISTIC
COMPLEX CONTROL
DE-CENTRALISED
CENTRALISED CONTROL
CONTROL
FOR SOME SYSTEMS, DEFEDERAL, SHORT-TERM
CENTRALISED FOR
PRIORITIES, LACK OF
OTHERS. DIFFICULT TO
INTEGRATION
MANAGE

TRADITIONAL
BACKBONE
CENTRALISED
CENTRALISED CONTROL
CONTROL, I.S. NOT
- I.S. CRITICAL TO
CRITICAL TO BUSINESS,
BUSINESS. HIGH
EFFICIENCY GOALS
INTEGRATION.
ONLY
EFFECTIVENESS GOALS

Low
infusion

High
infusion

Infusion - degree of dependence on IS/IT

39

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Speed and efficiency of operations
Integration with other justice agencies to enable information
exchange with key stakeholders (police, gendarme, prisons,
customs, etc.)
Integration/interfaces with other state’s systems
Transparency in terms of accountability and data accuracy
Data standards and data standardization to improve data quality
and enable reliable operational and management reporting
Saving in personal i.e. Those who would otherwise be engaged
in data processing, clerical and administrative work
Cheaper judicial services
Data mining means that collection and dissemination of
aggregated data for research for consisting of future plan
System of alerts to identify users with some described alerts and
notices

40

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Decrease administrative and judicial so to enable
workload practitioners to focus on their other priorities
Obtain central financial audit
Save space with using electronic means instead of
paper files
Access to information and make transaction online,
instant and secure
Flexibility of working hours so if staff wants to work
independent from locality and offices
Performance management through integrated
management information
41

UYAP’s Initial Business
Benefits
Republic of Turkey
Ministry of Justice

Data repository and migration will be only in one
system for that reason will not be data confusion
and duplications
Simplify process
Self assessment by staff, they can monitor their
works in to electronic means
Provision of Clear Evidence on performence and
quality for inspectors, every processes are logging by
system
Generate data for policy makers
Prevention of corruption
Inters action between users (free lectern)
42

Management of UYAP
Republic of Turkey
Ministry of Justice

Senior Responsible Owner:
Minister of Justice

Board of UYAP
Head of Board is Undersecretary
Vice President of the Board is Deputy Undersecretary
Other members of the board are some general directors of the MoJ

Project team
Consist of about 250 staff

43

Republic of Turkey
Ministry of Justice

Group 1: UYAP’S Project Stakeholders

44

Republic of Turkey
Ministry of Justice

Group 2: UYAP’S Strategic Stakeholders

45

Republic of Turkey
Ministry of Justice

Group 3:UYAP’S Operational Stakeholders

46

Project Control
Republic of Turkey
Ministry of Justice

Overcoming resistance
Change control process
Compliance with project schedules/product
delivery monitoring arrangements
Reports for project board (exception,
highlight, End-Stage report etc)
Establish project support office (PSO) to
handle common management and to help our
users
47

WAN
Republic of Turkey
Ministry of Justice

satellite

BİM

spare

LAN

HUB STATION

LAN
LAN

territorial

48

Stage of the UYAP in courts
Republic of Turkey
Ministry of Justice

49

50

Citizens can reach their case information via Internet

51

They can be informed via web site about their cases or hearing dates

Lawyer can :
Pay process and tax fee from his office by use
of VPN Technology and or on Network in Bars
rooms through internet banking and UYAP,
Litigate a claim or dispute to court through
electronic means,
Review his cases via electronics means
Submit his petition online via UYAP
52

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

From the beginning of 26.04.2004, UYAP was expanded to cover 41
units
4.701.373 files have been entered via UYAP and these units have
carried out their all processes via UYAP from that date on.
In all of the units taken into operation, nearly 2.539.558
administrative files are operated by the means of UYAP system.

53

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

Some of the results obtained are stated below


For example, in the courts taken into operation, delivery bureaus
have been taken into operation and collection of charges and
duty distributions which are carried out hand by hand before are
now carried out by the system as to the objective criteria
determined in an electronic environment.



The most important hinder in this way is the resistance that the
users show against a new way of life. In order to break this
resistance the necessary laws support should be constituted,
public opinion support should be provided by making conscious
campaigns.

54

Republic of Turkey
Ministry of Justice

Thank you very much for your attention

If you have any questions please don’t hesitate to contact

[email protected]

55


Slide 16

Republic of Turkey
Ministry of Justice

UYAP

NATIONAL JUDICIARY INFORMATICS
SYSTEM

Cengiz TANRIKULU
Reporter Judge in Ministry of Justice, Turkey
13 February 2007
Ankara
1

CONTENT OF THE
CONFERENCE
Republic of Turkey
Ministry of Justice

Firstly this event will present an overview of the
National Judiciary Network Project (UYAP)

Secondly and mainly, we will share the
experiences of Turkish Ministry of Justice’s (MoJ)
National Judiciary Network Project (UYAP)
and give some quick facts about UYAP and
effects of the project on Turkish judicial system
and will evaluate UYAP’s outputs
2

What is ‘UYAP’
Republic of Turkey
Ministry of Justice

UYAP’s
expansion
is
INFORMATICS SYSTEM”

“NATIONAL

JUDICIARY

UYAP is a judicial central network project
which includes all of the courts, public prosecutors
services, prisons and detention houses, and other judicial
institutions in Turkey (Forensic medicine offices, probation
offices etc.)
All judicial Institutes connect online each other via UYAP
WAN
It’s purpose is providing vertical and horizontal integration
across Turkish judicial system and other government
departments and international organizations
3

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FACTS ON TURKISH JUSTICE SYSTEM
According to Turkish Constitution article 2 :
“Turkey is a democratic, secular and social state based
on rule of law”

According to Turkish Constitution article 141/3 :
“Carring through a lawsuit with minimal expenditure
and as far as possible speedy is task of jurisdiction”
4

HIGH LEVEL COURTHOUSES
Republic of Turkey
Ministry of Justice

Court System and competences

Constitutional

Court of

Court

Cassation

Constitutional
Jurisdiction

Civil

Jurisdiction

Council of
State

Administrative
Jurisdiction

5

Republic of Turkey
Ministry of Justice

Court of Cassation
(Appeal)

Criminal Departments

Civil Departments

6

Republic of Turkey
Ministry of Justice

First Instance courts

Criminal Courts

Civil Courts

General Criminal Courts
(Penal Court)

Felony Courts

Peace Courts

General Civil Courts

(High Criminal Court )

Magistrate Courts
7

Specialised Courts
Commercial C.
Labour C.
Maritime C.
Land Registry C.
Family C.
Consumer C.

Juvenile C.
Enforcement C.
Traffic C.
8

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FIGURES

9

Number of the
Judges and Prosecutors
Republic of Turkey
Ministry of Justice

Turkey has…
• 136 High Criminal Courts Centres
• And in 575 districts totally 708 courthouses,
• 443 Penitentiary and Detention Houses ,
• 23 Forensic Medicine Units,
• All in all, 7751 Courts, Public Prosecutor Services
and Enforcement Offices
• In civil judiciary 4529 judges and 3023 public
prosecutors,
• 491 administrative judges in administrative courts
10

CURRENT SITUATION OF CASE FILES IN TURKEY
Republic of Turkey
Ministry of Justice

PROSECUTIONWRITS
PROSECUTIONPREPARATION
CRIMINAL CASES
CIVIL LAWCASES
ADMINSTRATIVE CASES
ENFORCEMENT CASES
GRAND TOTAL

1.416.739
2.035.300
3.116.632
1.982.920
288.995
10.026.212
18.866.798

11

DELIVERED HARDWARE
in the scope of UYAP
Republic of Turkey
Ministry of Justice

Computer

28.664

Laser printer

16.093

Uninterruptible power supply
Laptop

6.140
11.700

Laptop printer

2.800

Scanner

4.677
12

CABLE LAYING
Republic of Turkey
Ministry of Justice

• Cable was laid in 807 units 41.175
connection points across Turkey

ANKARA

13

UYAP Was Put In Operation
Felony Court Centers

107

Regional
Administartive
Courts

21

Provinces

281

Prison and Detention
Houses
ADLİ TIP
BİRİMForensic
Medicine Units
Totaly

460

6
779
14

UYAP Operation Map
UYAP Map of to commence operations
where UYAP was put in operation
http://www.adalet.gov.tr/harita/harita.html

15

Average duration of assize
Republic of Turkey
Ministry of Justice

Council
of State
Civil (Days)
Penal (Days)

CoCes.

General
Courts
0

200

400

600

General Courts : Penal

: 266 days

Civil

: 241 days

Penal
Civil

: 283 days
: 86 days
: 460 16
days

C.o. Cassation
Council of State

Some other figures
Republic of Turkey
Ministry of Justice

Auxiliary Court Personal : (Aprox.) 30 000
Members of the C.o.Cas 250
Members of Council of State:78
Lawyers (Aprox.) 40.000
In 443 Prisons
Current Number of convicts : 58 000
Total Prison Officials: 31 000
17

UYAP e-Learning

18

EDUCATIONS are given in laboratories
Republic of Turkey
Ministry of Justice

19

The Basic Requirements Of Turkish Judicial
System and what has been doing?
Republic of Turkey
Ministry of Justice

• Turkish government nowadays is fallowing a national
programme for reinforcement and to accelerate the judicial
system
• They are also implementing various measures on judicial
modernisation and penal reform and want to improve the
functioning and efficiency of the judiciary
• UYAP was prepared and established by MoJ within the
context of to create an effective and less bureaucratic judicial
system for each concerned institution and citizens as one and
very important measure
20

Project plan with milestones
Republic of Turkey

Design of the

Ministry of Justice

TJS
Revision
In 2000

Composing
of the
project
schedule
In 2001

Appraisal
Project’s
finish time

Project start
to roll out
in whole Turkey

End of
2007

at the beginning
of the 2005

Analysing
of the
process
In 2002

system and
production of
Programmes
and screens
In 2003

implementing
of the project

Testing
system and

in pilot units
at the
beginning of
the 2004

new
products
at the end of
the 2003
21

22

Scope of UYAP
Initiated Integration studies
 MERNİS, (MI)
 POL-NET
(Police)
 KİK,
(Procurement
Office)
 Adli Sicil,
Judicial statistics
and records
 MASAK,
Ministry of
Finance
 VEDOP,Tax
Automation
System
 DİE, Statistic

 TAKBİS, Land Registry
 Türkiye Noterler Birliği, Public Notaries Ass.
 Türkiye Barolar Birliği, Bar Ass.
 Gümrük Müsteşarlığı, Undersecretariat of Custom
 Dış İşleri Bakanlığı, Ministery Of Foreign Affairs
 Merkez Bankası, Central Bank

to import in the instant from …
MERNİS  Idendity Records
Criminal Records Ins. Criminal
Records
POL-Net  Driver Licence
23

With the Decision Support System, procedural mistakes are reduced to a
minimum level
24

Virtual discussion forums within judicial organization about
jurisprudence is in place, information sharing and25
exchanging is enabled

The Document Management System (DMS) in our Ministry has been
integrated. Exchange of the electronic documents between the Ministry and
26
Province units and between the units has been started.

UYAP’S Web Mail Server Has 60.000 USERS

27

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To transfer key business processes of the judicial system into central
electronic means
To reduce the clerical, administrative and communications costs which
would otherwise be incurred in manuel and paper- based system.
Reductions in staffing and use the personal most effective
To create a Databank of information on relevant legislation, regulations,
circulars, template texts and policies Information etc.
To produce Management Reports for performance, Work Reports for
planning or recording etc.
To research information which is needed during processes
To create fast, secure and efficient information system enabling the
appropriate sharing of information across the wider Turkish judicial services
Composing alerts to prevent from basic judicial errors

28

Objectives of UYAP
Republic of Turkey
Ministry of Justice

Interface judicial institutions with each other
and with concerned institutions
Providing transparency
Fulfill inspections in to electronic means
Give process information's and basic legal aids
to citizens via internet
Set up central document management system
between TJS Units
Procure data for doing data mining in judicial
field
Obtain very strong and efficient judicial central
29
infrastructure

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To provide the capability to measure performance and
report on the effectiveness of Turkish judicial services
in terms of such performance indicators are defined by
Government and stakeholders. The data required for
this would be captured and made available through the
operational UYAP system
To provide a research capability to evaluate the impact
and effectiveness of offender-crime assessment tools
(yet to be implemented) and programmes and
interventions designed to reduce crimes
30

Scopes and interfaces
Republic of Turkey
Ministry of Justice

The scope includes all functions required to
support and enable transactions via electronic
means between judicial institutions
The scope includes also fulfillment of finance
and commissioning functions, human
resources management, payroll, training
management, property management , asset
administration and other supporting services
31

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Penal Law System
Civil Law System
Administrative Law System
Public Prosecutors Services System
Court of Cessation System
Probation System
Verdict Support System
Lawyer Information System
Enforcement-Bankruptcy System
Convict-Arrest Management System

32

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Citizen Information System
Personal Management System
Financial Management System
Supply Management System
Procurement Management System
Training Management System
Document Management System
Forensic Medicine System
General Support System
33

UYAP SYSTEM CENTRE
We have also disaster Recovery Center
Republic of Turkey
Ministry of Justice

34

UYAP Databank
Republic of Turkey
Ministry of Justice

Legislation
Directives
Sentences

Case law
Judicial essays

Template texts
Circulars etc.

35

36

Lawyer Portal

37

Constrains
Republic of Turkey
Ministry of Justice

Technological constraints
Managing the IS/IT function – which models
to use?
Effective use processes
Training, behaviours etc. Integrate
information capture & use into operational
business processes
Flexible & re-usable IT infrastructure – what
are the available IT infrastructures?
38

MANAGEMENT ENVIRONMENTS FOR IS/IT

High
Diffusion

Diffusion degree of
decentralisation
of IS/IT control

Low
Diffusion

OPPORTUNISTIC
COMPLEX CONTROL
DE-CENTRALISED
CENTRALISED CONTROL
CONTROL
FOR SOME SYSTEMS, DEFEDERAL, SHORT-TERM
CENTRALISED FOR
PRIORITIES, LACK OF
OTHERS. DIFFICULT TO
INTEGRATION
MANAGE

TRADITIONAL
BACKBONE
CENTRALISED
CENTRALISED CONTROL
CONTROL, I.S. NOT
- I.S. CRITICAL TO
CRITICAL TO BUSINESS,
BUSINESS. HIGH
EFFICIENCY GOALS
INTEGRATION.
ONLY
EFFECTIVENESS GOALS

Low
infusion

High
infusion

Infusion - degree of dependence on IS/IT

39

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Speed and efficiency of operations
Integration with other justice agencies to enable information
exchange with key stakeholders (police, gendarme, prisons,
customs, etc.)
Integration/interfaces with other state’s systems
Transparency in terms of accountability and data accuracy
Data standards and data standardization to improve data quality
and enable reliable operational and management reporting
Saving in personal i.e. Those who would otherwise be engaged
in data processing, clerical and administrative work
Cheaper judicial services
Data mining means that collection and dissemination of
aggregated data for research for consisting of future plan
System of alerts to identify users with some described alerts and
notices

40

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Decrease administrative and judicial so to enable
workload practitioners to focus on their other priorities
Obtain central financial audit
Save space with using electronic means instead of
paper files
Access to information and make transaction online,
instant and secure
Flexibility of working hours so if staff wants to work
independent from locality and offices
Performance management through integrated
management information
41

UYAP’s Initial Business
Benefits
Republic of Turkey
Ministry of Justice

Data repository and migration will be only in one
system for that reason will not be data confusion
and duplications
Simplify process
Self assessment by staff, they can monitor their
works in to electronic means
Provision of Clear Evidence on performence and
quality for inspectors, every processes are logging by
system
Generate data for policy makers
Prevention of corruption
Inters action between users (free lectern)
42

Management of UYAP
Republic of Turkey
Ministry of Justice

Senior Responsible Owner:
Minister of Justice

Board of UYAP
Head of Board is Undersecretary
Vice President of the Board is Deputy Undersecretary
Other members of the board are some general directors of the MoJ

Project team
Consist of about 250 staff

43

Republic of Turkey
Ministry of Justice

Group 1: UYAP’S Project Stakeholders

44

Republic of Turkey
Ministry of Justice

Group 2: UYAP’S Strategic Stakeholders

45

Republic of Turkey
Ministry of Justice

Group 3:UYAP’S Operational Stakeholders

46

Project Control
Republic of Turkey
Ministry of Justice

Overcoming resistance
Change control process
Compliance with project schedules/product
delivery monitoring arrangements
Reports for project board (exception,
highlight, End-Stage report etc)
Establish project support office (PSO) to
handle common management and to help our
users
47

WAN
Republic of Turkey
Ministry of Justice

satellite

BİM

spare

LAN

HUB STATION

LAN
LAN

territorial

48

Stage of the UYAP in courts
Republic of Turkey
Ministry of Justice

49

50

Citizens can reach their case information via Internet

51

They can be informed via web site about their cases or hearing dates

Lawyer can :
Pay process and tax fee from his office by use
of VPN Technology and or on Network in Bars
rooms through internet banking and UYAP,
Litigate a claim or dispute to court through
electronic means,
Review his cases via electronics means
Submit his petition online via UYAP
52

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

From the beginning of 26.04.2004, UYAP was expanded to cover 41
units
4.701.373 files have been entered via UYAP and these units have
carried out their all processes via UYAP from that date on.
In all of the units taken into operation, nearly 2.539.558
administrative files are operated by the means of UYAP system.

53

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

Some of the results obtained are stated below


For example, in the courts taken into operation, delivery bureaus
have been taken into operation and collection of charges and
duty distributions which are carried out hand by hand before are
now carried out by the system as to the objective criteria
determined in an electronic environment.



The most important hinder in this way is the resistance that the
users show against a new way of life. In order to break this
resistance the necessary laws support should be constituted,
public opinion support should be provided by making conscious
campaigns.

54

Republic of Turkey
Ministry of Justice

Thank you very much for your attention

If you have any questions please don’t hesitate to contact

[email protected]

55


Slide 17

Republic of Turkey
Ministry of Justice

UYAP

NATIONAL JUDICIARY INFORMATICS
SYSTEM

Cengiz TANRIKULU
Reporter Judge in Ministry of Justice, Turkey
13 February 2007
Ankara
1

CONTENT OF THE
CONFERENCE
Republic of Turkey
Ministry of Justice

Firstly this event will present an overview of the
National Judiciary Network Project (UYAP)

Secondly and mainly, we will share the
experiences of Turkish Ministry of Justice’s (MoJ)
National Judiciary Network Project (UYAP)
and give some quick facts about UYAP and
effects of the project on Turkish judicial system
and will evaluate UYAP’s outputs
2

What is ‘UYAP’
Republic of Turkey
Ministry of Justice

UYAP’s
expansion
is
INFORMATICS SYSTEM”

“NATIONAL

JUDICIARY

UYAP is a judicial central network project
which includes all of the courts, public prosecutors
services, prisons and detention houses, and other judicial
institutions in Turkey (Forensic medicine offices, probation
offices etc.)
All judicial Institutes connect online each other via UYAP
WAN
It’s purpose is providing vertical and horizontal integration
across Turkish judicial system and other government
departments and international organizations
3

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FACTS ON TURKISH JUSTICE SYSTEM
According to Turkish Constitution article 2 :
“Turkey is a democratic, secular and social state based
on rule of law”

According to Turkish Constitution article 141/3 :
“Carring through a lawsuit with minimal expenditure
and as far as possible speedy is task of jurisdiction”
4

HIGH LEVEL COURTHOUSES
Republic of Turkey
Ministry of Justice

Court System and competences

Constitutional

Court of

Court

Cassation

Constitutional
Jurisdiction

Civil

Jurisdiction

Council of
State

Administrative
Jurisdiction

5

Republic of Turkey
Ministry of Justice

Court of Cassation
(Appeal)

Criminal Departments

Civil Departments

6

Republic of Turkey
Ministry of Justice

First Instance courts

Criminal Courts

Civil Courts

General Criminal Courts
(Penal Court)

Felony Courts

Peace Courts

General Civil Courts

(High Criminal Court )

Magistrate Courts
7

Specialised Courts
Commercial C.
Labour C.
Maritime C.
Land Registry C.
Family C.
Consumer C.

Juvenile C.
Enforcement C.
Traffic C.
8

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FIGURES

9

Number of the
Judges and Prosecutors
Republic of Turkey
Ministry of Justice

Turkey has…
• 136 High Criminal Courts Centres
• And in 575 districts totally 708 courthouses,
• 443 Penitentiary and Detention Houses ,
• 23 Forensic Medicine Units,
• All in all, 7751 Courts, Public Prosecutor Services
and Enforcement Offices
• In civil judiciary 4529 judges and 3023 public
prosecutors,
• 491 administrative judges in administrative courts
10

CURRENT SITUATION OF CASE FILES IN TURKEY
Republic of Turkey
Ministry of Justice

PROSECUTIONWRITS
PROSECUTIONPREPARATION
CRIMINAL CASES
CIVIL LAWCASES
ADMINSTRATIVE CASES
ENFORCEMENT CASES
GRAND TOTAL

1.416.739
2.035.300
3.116.632
1.982.920
288.995
10.026.212
18.866.798

11

DELIVERED HARDWARE
in the scope of UYAP
Republic of Turkey
Ministry of Justice

Computer

28.664

Laser printer

16.093

Uninterruptible power supply
Laptop

6.140
11.700

Laptop printer

2.800

Scanner

4.677
12

CABLE LAYING
Republic of Turkey
Ministry of Justice

• Cable was laid in 807 units 41.175
connection points across Turkey

ANKARA

13

UYAP Was Put In Operation
Felony Court Centers

107

Regional
Administartive
Courts

21

Provinces

281

Prison and Detention
Houses
ADLİ TIP
BİRİMForensic
Medicine Units
Totaly

460

6
779
14

UYAP Operation Map
UYAP Map of to commence operations
where UYAP was put in operation
http://www.adalet.gov.tr/harita/harita.html

15

Average duration of assize
Republic of Turkey
Ministry of Justice

Council
of State
Civil (Days)
Penal (Days)

CoCes.

General
Courts
0

200

400

600

General Courts : Penal

: 266 days

Civil

: 241 days

Penal
Civil

: 283 days
: 86 days
: 460 16
days

C.o. Cassation
Council of State

Some other figures
Republic of Turkey
Ministry of Justice

Auxiliary Court Personal : (Aprox.) 30 000
Members of the C.o.Cas 250
Members of Council of State:78
Lawyers (Aprox.) 40.000
In 443 Prisons
Current Number of convicts : 58 000
Total Prison Officials: 31 000
17

UYAP e-Learning

18

EDUCATIONS are given in laboratories
Republic of Turkey
Ministry of Justice

19

The Basic Requirements Of Turkish Judicial
System and what has been doing?
Republic of Turkey
Ministry of Justice

• Turkish government nowadays is fallowing a national
programme for reinforcement and to accelerate the judicial
system
• They are also implementing various measures on judicial
modernisation and penal reform and want to improve the
functioning and efficiency of the judiciary
• UYAP was prepared and established by MoJ within the
context of to create an effective and less bureaucratic judicial
system for each concerned institution and citizens as one and
very important measure
20

Project plan with milestones
Republic of Turkey

Design of the

Ministry of Justice

TJS
Revision
In 2000

Composing
of the
project
schedule
In 2001

Appraisal
Project’s
finish time

Project start
to roll out
in whole Turkey

End of
2007

at the beginning
of the 2005

Analysing
of the
process
In 2002

system and
production of
Programmes
and screens
In 2003

implementing
of the project

Testing
system and

in pilot units
at the
beginning of
the 2004

new
products
at the end of
the 2003
21

22

Scope of UYAP
Initiated Integration studies
 MERNİS, (MI)
 POL-NET
(Police)
 KİK,
(Procurement
Office)
 Adli Sicil,
Judicial statistics
and records
 MASAK,
Ministry of
Finance
 VEDOP,Tax
Automation
System
 DİE, Statistic

 TAKBİS, Land Registry
 Türkiye Noterler Birliği, Public Notaries Ass.
 Türkiye Barolar Birliği, Bar Ass.
 Gümrük Müsteşarlığı, Undersecretariat of Custom
 Dış İşleri Bakanlığı, Ministery Of Foreign Affairs
 Merkez Bankası, Central Bank

to import in the instant from …
MERNİS  Idendity Records
Criminal Records Ins. Criminal
Records
POL-Net  Driver Licence
23

With the Decision Support System, procedural mistakes are reduced to a
minimum level
24

Virtual discussion forums within judicial organization about
jurisprudence is in place, information sharing and25
exchanging is enabled

The Document Management System (DMS) in our Ministry has been
integrated. Exchange of the electronic documents between the Ministry and
26
Province units and between the units has been started.

UYAP’S Web Mail Server Has 60.000 USERS

27

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To transfer key business processes of the judicial system into central
electronic means
To reduce the clerical, administrative and communications costs which
would otherwise be incurred in manuel and paper- based system.
Reductions in staffing and use the personal most effective
To create a Databank of information on relevant legislation, regulations,
circulars, template texts and policies Information etc.
To produce Management Reports for performance, Work Reports for
planning or recording etc.
To research information which is needed during processes
To create fast, secure and efficient information system enabling the
appropriate sharing of information across the wider Turkish judicial services
Composing alerts to prevent from basic judicial errors

28

Objectives of UYAP
Republic of Turkey
Ministry of Justice

Interface judicial institutions with each other
and with concerned institutions
Providing transparency
Fulfill inspections in to electronic means
Give process information's and basic legal aids
to citizens via internet
Set up central document management system
between TJS Units
Procure data for doing data mining in judicial
field
Obtain very strong and efficient judicial central
29
infrastructure

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To provide the capability to measure performance and
report on the effectiveness of Turkish judicial services
in terms of such performance indicators are defined by
Government and stakeholders. The data required for
this would be captured and made available through the
operational UYAP system
To provide a research capability to evaluate the impact
and effectiveness of offender-crime assessment tools
(yet to be implemented) and programmes and
interventions designed to reduce crimes
30

Scopes and interfaces
Republic of Turkey
Ministry of Justice

The scope includes all functions required to
support and enable transactions via electronic
means between judicial institutions
The scope includes also fulfillment of finance
and commissioning functions, human
resources management, payroll, training
management, property management , asset
administration and other supporting services
31

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Penal Law System
Civil Law System
Administrative Law System
Public Prosecutors Services System
Court of Cessation System
Probation System
Verdict Support System
Lawyer Information System
Enforcement-Bankruptcy System
Convict-Arrest Management System

32

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Citizen Information System
Personal Management System
Financial Management System
Supply Management System
Procurement Management System
Training Management System
Document Management System
Forensic Medicine System
General Support System
33

UYAP SYSTEM CENTRE
We have also disaster Recovery Center
Republic of Turkey
Ministry of Justice

34

UYAP Databank
Republic of Turkey
Ministry of Justice

Legislation
Directives
Sentences

Case law
Judicial essays

Template texts
Circulars etc.

35

36

Lawyer Portal

37

Constrains
Republic of Turkey
Ministry of Justice

Technological constraints
Managing the IS/IT function – which models
to use?
Effective use processes
Training, behaviours etc. Integrate
information capture & use into operational
business processes
Flexible & re-usable IT infrastructure – what
are the available IT infrastructures?
38

MANAGEMENT ENVIRONMENTS FOR IS/IT

High
Diffusion

Diffusion degree of
decentralisation
of IS/IT control

Low
Diffusion

OPPORTUNISTIC
COMPLEX CONTROL
DE-CENTRALISED
CENTRALISED CONTROL
CONTROL
FOR SOME SYSTEMS, DEFEDERAL, SHORT-TERM
CENTRALISED FOR
PRIORITIES, LACK OF
OTHERS. DIFFICULT TO
INTEGRATION
MANAGE

TRADITIONAL
BACKBONE
CENTRALISED
CENTRALISED CONTROL
CONTROL, I.S. NOT
- I.S. CRITICAL TO
CRITICAL TO BUSINESS,
BUSINESS. HIGH
EFFICIENCY GOALS
INTEGRATION.
ONLY
EFFECTIVENESS GOALS

Low
infusion

High
infusion

Infusion - degree of dependence on IS/IT

39

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Speed and efficiency of operations
Integration with other justice agencies to enable information
exchange with key stakeholders (police, gendarme, prisons,
customs, etc.)
Integration/interfaces with other state’s systems
Transparency in terms of accountability and data accuracy
Data standards and data standardization to improve data quality
and enable reliable operational and management reporting
Saving in personal i.e. Those who would otherwise be engaged
in data processing, clerical and administrative work
Cheaper judicial services
Data mining means that collection and dissemination of
aggregated data for research for consisting of future plan
System of alerts to identify users with some described alerts and
notices

40

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Decrease administrative and judicial so to enable
workload practitioners to focus on their other priorities
Obtain central financial audit
Save space with using electronic means instead of
paper files
Access to information and make transaction online,
instant and secure
Flexibility of working hours so if staff wants to work
independent from locality and offices
Performance management through integrated
management information
41

UYAP’s Initial Business
Benefits
Republic of Turkey
Ministry of Justice

Data repository and migration will be only in one
system for that reason will not be data confusion
and duplications
Simplify process
Self assessment by staff, they can monitor their
works in to electronic means
Provision of Clear Evidence on performence and
quality for inspectors, every processes are logging by
system
Generate data for policy makers
Prevention of corruption
Inters action between users (free lectern)
42

Management of UYAP
Republic of Turkey
Ministry of Justice

Senior Responsible Owner:
Minister of Justice

Board of UYAP
Head of Board is Undersecretary
Vice President of the Board is Deputy Undersecretary
Other members of the board are some general directors of the MoJ

Project team
Consist of about 250 staff

43

Republic of Turkey
Ministry of Justice

Group 1: UYAP’S Project Stakeholders

44

Republic of Turkey
Ministry of Justice

Group 2: UYAP’S Strategic Stakeholders

45

Republic of Turkey
Ministry of Justice

Group 3:UYAP’S Operational Stakeholders

46

Project Control
Republic of Turkey
Ministry of Justice

Overcoming resistance
Change control process
Compliance with project schedules/product
delivery monitoring arrangements
Reports for project board (exception,
highlight, End-Stage report etc)
Establish project support office (PSO) to
handle common management and to help our
users
47

WAN
Republic of Turkey
Ministry of Justice

satellite

BİM

spare

LAN

HUB STATION

LAN
LAN

territorial

48

Stage of the UYAP in courts
Republic of Turkey
Ministry of Justice

49

50

Citizens can reach their case information via Internet

51

They can be informed via web site about their cases or hearing dates

Lawyer can :
Pay process and tax fee from his office by use
of VPN Technology and or on Network in Bars
rooms through internet banking and UYAP,
Litigate a claim or dispute to court through
electronic means,
Review his cases via electronics means
Submit his petition online via UYAP
52

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

From the beginning of 26.04.2004, UYAP was expanded to cover 41
units
4.701.373 files have been entered via UYAP and these units have
carried out their all processes via UYAP from that date on.
In all of the units taken into operation, nearly 2.539.558
administrative files are operated by the means of UYAP system.

53

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

Some of the results obtained are stated below


For example, in the courts taken into operation, delivery bureaus
have been taken into operation and collection of charges and
duty distributions which are carried out hand by hand before are
now carried out by the system as to the objective criteria
determined in an electronic environment.



The most important hinder in this way is the resistance that the
users show against a new way of life. In order to break this
resistance the necessary laws support should be constituted,
public opinion support should be provided by making conscious
campaigns.

54

Republic of Turkey
Ministry of Justice

Thank you very much for your attention

If you have any questions please don’t hesitate to contact

[email protected]

55


Slide 18

Republic of Turkey
Ministry of Justice

UYAP

NATIONAL JUDICIARY INFORMATICS
SYSTEM

Cengiz TANRIKULU
Reporter Judge in Ministry of Justice, Turkey
13 February 2007
Ankara
1

CONTENT OF THE
CONFERENCE
Republic of Turkey
Ministry of Justice

Firstly this event will present an overview of the
National Judiciary Network Project (UYAP)

Secondly and mainly, we will share the
experiences of Turkish Ministry of Justice’s (MoJ)
National Judiciary Network Project (UYAP)
and give some quick facts about UYAP and
effects of the project on Turkish judicial system
and will evaluate UYAP’s outputs
2

What is ‘UYAP’
Republic of Turkey
Ministry of Justice

UYAP’s
expansion
is
INFORMATICS SYSTEM”

“NATIONAL

JUDICIARY

UYAP is a judicial central network project
which includes all of the courts, public prosecutors
services, prisons and detention houses, and other judicial
institutions in Turkey (Forensic medicine offices, probation
offices etc.)
All judicial Institutes connect online each other via UYAP
WAN
It’s purpose is providing vertical and horizontal integration
across Turkish judicial system and other government
departments and international organizations
3

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FACTS ON TURKISH JUSTICE SYSTEM
According to Turkish Constitution article 2 :
“Turkey is a democratic, secular and social state based
on rule of law”

According to Turkish Constitution article 141/3 :
“Carring through a lawsuit with minimal expenditure
and as far as possible speedy is task of jurisdiction”
4

HIGH LEVEL COURTHOUSES
Republic of Turkey
Ministry of Justice

Court System and competences

Constitutional

Court of

Court

Cassation

Constitutional
Jurisdiction

Civil

Jurisdiction

Council of
State

Administrative
Jurisdiction

5

Republic of Turkey
Ministry of Justice

Court of Cassation
(Appeal)

Criminal Departments

Civil Departments

6

Republic of Turkey
Ministry of Justice

First Instance courts

Criminal Courts

Civil Courts

General Criminal Courts
(Penal Court)

Felony Courts

Peace Courts

General Civil Courts

(High Criminal Court )

Magistrate Courts
7

Specialised Courts
Commercial C.
Labour C.
Maritime C.
Land Registry C.
Family C.
Consumer C.

Juvenile C.
Enforcement C.
Traffic C.
8

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FIGURES

9

Number of the
Judges and Prosecutors
Republic of Turkey
Ministry of Justice

Turkey has…
• 136 High Criminal Courts Centres
• And in 575 districts totally 708 courthouses,
• 443 Penitentiary and Detention Houses ,
• 23 Forensic Medicine Units,
• All in all, 7751 Courts, Public Prosecutor Services
and Enforcement Offices
• In civil judiciary 4529 judges and 3023 public
prosecutors,
• 491 administrative judges in administrative courts
10

CURRENT SITUATION OF CASE FILES IN TURKEY
Republic of Turkey
Ministry of Justice

PROSECUTIONWRITS
PROSECUTIONPREPARATION
CRIMINAL CASES
CIVIL LAWCASES
ADMINSTRATIVE CASES
ENFORCEMENT CASES
GRAND TOTAL

1.416.739
2.035.300
3.116.632
1.982.920
288.995
10.026.212
18.866.798

11

DELIVERED HARDWARE
in the scope of UYAP
Republic of Turkey
Ministry of Justice

Computer

28.664

Laser printer

16.093

Uninterruptible power supply
Laptop

6.140
11.700

Laptop printer

2.800

Scanner

4.677
12

CABLE LAYING
Republic of Turkey
Ministry of Justice

• Cable was laid in 807 units 41.175
connection points across Turkey

ANKARA

13

UYAP Was Put In Operation
Felony Court Centers

107

Regional
Administartive
Courts

21

Provinces

281

Prison and Detention
Houses
ADLİ TIP
BİRİMForensic
Medicine Units
Totaly

460

6
779
14

UYAP Operation Map
UYAP Map of to commence operations
where UYAP was put in operation
http://www.adalet.gov.tr/harita/harita.html

15

Average duration of assize
Republic of Turkey
Ministry of Justice

Council
of State
Civil (Days)
Penal (Days)

CoCes.

General
Courts
0

200

400

600

General Courts : Penal

: 266 days

Civil

: 241 days

Penal
Civil

: 283 days
: 86 days
: 460 16
days

C.o. Cassation
Council of State

Some other figures
Republic of Turkey
Ministry of Justice

Auxiliary Court Personal : (Aprox.) 30 000
Members of the C.o.Cas 250
Members of Council of State:78
Lawyers (Aprox.) 40.000
In 443 Prisons
Current Number of convicts : 58 000
Total Prison Officials: 31 000
17

UYAP e-Learning

18

EDUCATIONS are given in laboratories
Republic of Turkey
Ministry of Justice

19

The Basic Requirements Of Turkish Judicial
System and what has been doing?
Republic of Turkey
Ministry of Justice

• Turkish government nowadays is fallowing a national
programme for reinforcement and to accelerate the judicial
system
• They are also implementing various measures on judicial
modernisation and penal reform and want to improve the
functioning and efficiency of the judiciary
• UYAP was prepared and established by MoJ within the
context of to create an effective and less bureaucratic judicial
system for each concerned institution and citizens as one and
very important measure
20

Project plan with milestones
Republic of Turkey

Design of the

Ministry of Justice

TJS
Revision
In 2000

Composing
of the
project
schedule
In 2001

Appraisal
Project’s
finish time

Project start
to roll out
in whole Turkey

End of
2007

at the beginning
of the 2005

Analysing
of the
process
In 2002

system and
production of
Programmes
and screens
In 2003

implementing
of the project

Testing
system and

in pilot units
at the
beginning of
the 2004

new
products
at the end of
the 2003
21

22

Scope of UYAP
Initiated Integration studies
 MERNİS, (MI)
 POL-NET
(Police)
 KİK,
(Procurement
Office)
 Adli Sicil,
Judicial statistics
and records
 MASAK,
Ministry of
Finance
 VEDOP,Tax
Automation
System
 DİE, Statistic

 TAKBİS, Land Registry
 Türkiye Noterler Birliği, Public Notaries Ass.
 Türkiye Barolar Birliği, Bar Ass.
 Gümrük Müsteşarlığı, Undersecretariat of Custom
 Dış İşleri Bakanlığı, Ministery Of Foreign Affairs
 Merkez Bankası, Central Bank

to import in the instant from …
MERNİS  Idendity Records
Criminal Records Ins. Criminal
Records
POL-Net  Driver Licence
23

With the Decision Support System, procedural mistakes are reduced to a
minimum level
24

Virtual discussion forums within judicial organization about
jurisprudence is in place, information sharing and25
exchanging is enabled

The Document Management System (DMS) in our Ministry has been
integrated. Exchange of the electronic documents between the Ministry and
26
Province units and between the units has been started.

UYAP’S Web Mail Server Has 60.000 USERS

27

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To transfer key business processes of the judicial system into central
electronic means
To reduce the clerical, administrative and communications costs which
would otherwise be incurred in manuel and paper- based system.
Reductions in staffing and use the personal most effective
To create a Databank of information on relevant legislation, regulations,
circulars, template texts and policies Information etc.
To produce Management Reports for performance, Work Reports for
planning or recording etc.
To research information which is needed during processes
To create fast, secure and efficient information system enabling the
appropriate sharing of information across the wider Turkish judicial services
Composing alerts to prevent from basic judicial errors

28

Objectives of UYAP
Republic of Turkey
Ministry of Justice

Interface judicial institutions with each other
and with concerned institutions
Providing transparency
Fulfill inspections in to electronic means
Give process information's and basic legal aids
to citizens via internet
Set up central document management system
between TJS Units
Procure data for doing data mining in judicial
field
Obtain very strong and efficient judicial central
29
infrastructure

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To provide the capability to measure performance and
report on the effectiveness of Turkish judicial services
in terms of such performance indicators are defined by
Government and stakeholders. The data required for
this would be captured and made available through the
operational UYAP system
To provide a research capability to evaluate the impact
and effectiveness of offender-crime assessment tools
(yet to be implemented) and programmes and
interventions designed to reduce crimes
30

Scopes and interfaces
Republic of Turkey
Ministry of Justice

The scope includes all functions required to
support and enable transactions via electronic
means between judicial institutions
The scope includes also fulfillment of finance
and commissioning functions, human
resources management, payroll, training
management, property management , asset
administration and other supporting services
31

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Penal Law System
Civil Law System
Administrative Law System
Public Prosecutors Services System
Court of Cessation System
Probation System
Verdict Support System
Lawyer Information System
Enforcement-Bankruptcy System
Convict-Arrest Management System

32

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Citizen Information System
Personal Management System
Financial Management System
Supply Management System
Procurement Management System
Training Management System
Document Management System
Forensic Medicine System
General Support System
33

UYAP SYSTEM CENTRE
We have also disaster Recovery Center
Republic of Turkey
Ministry of Justice

34

UYAP Databank
Republic of Turkey
Ministry of Justice

Legislation
Directives
Sentences

Case law
Judicial essays

Template texts
Circulars etc.

35

36

Lawyer Portal

37

Constrains
Republic of Turkey
Ministry of Justice

Technological constraints
Managing the IS/IT function – which models
to use?
Effective use processes
Training, behaviours etc. Integrate
information capture & use into operational
business processes
Flexible & re-usable IT infrastructure – what
are the available IT infrastructures?
38

MANAGEMENT ENVIRONMENTS FOR IS/IT

High
Diffusion

Diffusion degree of
decentralisation
of IS/IT control

Low
Diffusion

OPPORTUNISTIC
COMPLEX CONTROL
DE-CENTRALISED
CENTRALISED CONTROL
CONTROL
FOR SOME SYSTEMS, DEFEDERAL, SHORT-TERM
CENTRALISED FOR
PRIORITIES, LACK OF
OTHERS. DIFFICULT TO
INTEGRATION
MANAGE

TRADITIONAL
BACKBONE
CENTRALISED
CENTRALISED CONTROL
CONTROL, I.S. NOT
- I.S. CRITICAL TO
CRITICAL TO BUSINESS,
BUSINESS. HIGH
EFFICIENCY GOALS
INTEGRATION.
ONLY
EFFECTIVENESS GOALS

Low
infusion

High
infusion

Infusion - degree of dependence on IS/IT

39

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Speed and efficiency of operations
Integration with other justice agencies to enable information
exchange with key stakeholders (police, gendarme, prisons,
customs, etc.)
Integration/interfaces with other state’s systems
Transparency in terms of accountability and data accuracy
Data standards and data standardization to improve data quality
and enable reliable operational and management reporting
Saving in personal i.e. Those who would otherwise be engaged
in data processing, clerical and administrative work
Cheaper judicial services
Data mining means that collection and dissemination of
aggregated data for research for consisting of future plan
System of alerts to identify users with some described alerts and
notices

40

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Decrease administrative and judicial so to enable
workload practitioners to focus on their other priorities
Obtain central financial audit
Save space with using electronic means instead of
paper files
Access to information and make transaction online,
instant and secure
Flexibility of working hours so if staff wants to work
independent from locality and offices
Performance management through integrated
management information
41

UYAP’s Initial Business
Benefits
Republic of Turkey
Ministry of Justice

Data repository and migration will be only in one
system for that reason will not be data confusion
and duplications
Simplify process
Self assessment by staff, they can monitor their
works in to electronic means
Provision of Clear Evidence on performence and
quality for inspectors, every processes are logging by
system
Generate data for policy makers
Prevention of corruption
Inters action between users (free lectern)
42

Management of UYAP
Republic of Turkey
Ministry of Justice

Senior Responsible Owner:
Minister of Justice

Board of UYAP
Head of Board is Undersecretary
Vice President of the Board is Deputy Undersecretary
Other members of the board are some general directors of the MoJ

Project team
Consist of about 250 staff

43

Republic of Turkey
Ministry of Justice

Group 1: UYAP’S Project Stakeholders

44

Republic of Turkey
Ministry of Justice

Group 2: UYAP’S Strategic Stakeholders

45

Republic of Turkey
Ministry of Justice

Group 3:UYAP’S Operational Stakeholders

46

Project Control
Republic of Turkey
Ministry of Justice

Overcoming resistance
Change control process
Compliance with project schedules/product
delivery monitoring arrangements
Reports for project board (exception,
highlight, End-Stage report etc)
Establish project support office (PSO) to
handle common management and to help our
users
47

WAN
Republic of Turkey
Ministry of Justice

satellite

BİM

spare

LAN

HUB STATION

LAN
LAN

territorial

48

Stage of the UYAP in courts
Republic of Turkey
Ministry of Justice

49

50

Citizens can reach their case information via Internet

51

They can be informed via web site about their cases or hearing dates

Lawyer can :
Pay process and tax fee from his office by use
of VPN Technology and or on Network in Bars
rooms through internet banking and UYAP,
Litigate a claim or dispute to court through
electronic means,
Review his cases via electronics means
Submit his petition online via UYAP
52

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

From the beginning of 26.04.2004, UYAP was expanded to cover 41
units
4.701.373 files have been entered via UYAP and these units have
carried out their all processes via UYAP from that date on.
In all of the units taken into operation, nearly 2.539.558
administrative files are operated by the means of UYAP system.

53

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

Some of the results obtained are stated below


For example, in the courts taken into operation, delivery bureaus
have been taken into operation and collection of charges and
duty distributions which are carried out hand by hand before are
now carried out by the system as to the objective criteria
determined in an electronic environment.



The most important hinder in this way is the resistance that the
users show against a new way of life. In order to break this
resistance the necessary laws support should be constituted,
public opinion support should be provided by making conscious
campaigns.

54

Republic of Turkey
Ministry of Justice

Thank you very much for your attention

If you have any questions please don’t hesitate to contact

[email protected]

55


Slide 19

Republic of Turkey
Ministry of Justice

UYAP

NATIONAL JUDICIARY INFORMATICS
SYSTEM

Cengiz TANRIKULU
Reporter Judge in Ministry of Justice, Turkey
13 February 2007
Ankara
1

CONTENT OF THE
CONFERENCE
Republic of Turkey
Ministry of Justice

Firstly this event will present an overview of the
National Judiciary Network Project (UYAP)

Secondly and mainly, we will share the
experiences of Turkish Ministry of Justice’s (MoJ)
National Judiciary Network Project (UYAP)
and give some quick facts about UYAP and
effects of the project on Turkish judicial system
and will evaluate UYAP’s outputs
2

What is ‘UYAP’
Republic of Turkey
Ministry of Justice

UYAP’s
expansion
is
INFORMATICS SYSTEM”

“NATIONAL

JUDICIARY

UYAP is a judicial central network project
which includes all of the courts, public prosecutors
services, prisons and detention houses, and other judicial
institutions in Turkey (Forensic medicine offices, probation
offices etc.)
All judicial Institutes connect online each other via UYAP
WAN
It’s purpose is providing vertical and horizontal integration
across Turkish judicial system and other government
departments and international organizations
3

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FACTS ON TURKISH JUSTICE SYSTEM
According to Turkish Constitution article 2 :
“Turkey is a democratic, secular and social state based
on rule of law”

According to Turkish Constitution article 141/3 :
“Carring through a lawsuit with minimal expenditure
and as far as possible speedy is task of jurisdiction”
4

HIGH LEVEL COURTHOUSES
Republic of Turkey
Ministry of Justice

Court System and competences

Constitutional

Court of

Court

Cassation

Constitutional
Jurisdiction

Civil

Jurisdiction

Council of
State

Administrative
Jurisdiction

5

Republic of Turkey
Ministry of Justice

Court of Cassation
(Appeal)

Criminal Departments

Civil Departments

6

Republic of Turkey
Ministry of Justice

First Instance courts

Criminal Courts

Civil Courts

General Criminal Courts
(Penal Court)

Felony Courts

Peace Courts

General Civil Courts

(High Criminal Court )

Magistrate Courts
7

Specialised Courts
Commercial C.
Labour C.
Maritime C.
Land Registry C.
Family C.
Consumer C.

Juvenile C.
Enforcement C.
Traffic C.
8

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FIGURES

9

Number of the
Judges and Prosecutors
Republic of Turkey
Ministry of Justice

Turkey has…
• 136 High Criminal Courts Centres
• And in 575 districts totally 708 courthouses,
• 443 Penitentiary and Detention Houses ,
• 23 Forensic Medicine Units,
• All in all, 7751 Courts, Public Prosecutor Services
and Enforcement Offices
• In civil judiciary 4529 judges and 3023 public
prosecutors,
• 491 administrative judges in administrative courts
10

CURRENT SITUATION OF CASE FILES IN TURKEY
Republic of Turkey
Ministry of Justice

PROSECUTIONWRITS
PROSECUTIONPREPARATION
CRIMINAL CASES
CIVIL LAWCASES
ADMINSTRATIVE CASES
ENFORCEMENT CASES
GRAND TOTAL

1.416.739
2.035.300
3.116.632
1.982.920
288.995
10.026.212
18.866.798

11

DELIVERED HARDWARE
in the scope of UYAP
Republic of Turkey
Ministry of Justice

Computer

28.664

Laser printer

16.093

Uninterruptible power supply
Laptop

6.140
11.700

Laptop printer

2.800

Scanner

4.677
12

CABLE LAYING
Republic of Turkey
Ministry of Justice

• Cable was laid in 807 units 41.175
connection points across Turkey

ANKARA

13

UYAP Was Put In Operation
Felony Court Centers

107

Regional
Administartive
Courts

21

Provinces

281

Prison and Detention
Houses
ADLİ TIP
BİRİMForensic
Medicine Units
Totaly

460

6
779
14

UYAP Operation Map
UYAP Map of to commence operations
where UYAP was put in operation
http://www.adalet.gov.tr/harita/harita.html

15

Average duration of assize
Republic of Turkey
Ministry of Justice

Council
of State
Civil (Days)
Penal (Days)

CoCes.

General
Courts
0

200

400

600

General Courts : Penal

: 266 days

Civil

: 241 days

Penal
Civil

: 283 days
: 86 days
: 460 16
days

C.o. Cassation
Council of State

Some other figures
Republic of Turkey
Ministry of Justice

Auxiliary Court Personal : (Aprox.) 30 000
Members of the C.o.Cas 250
Members of Council of State:78
Lawyers (Aprox.) 40.000
In 443 Prisons
Current Number of convicts : 58 000
Total Prison Officials: 31 000
17

UYAP e-Learning

18

EDUCATIONS are given in laboratories
Republic of Turkey
Ministry of Justice

19

The Basic Requirements Of Turkish Judicial
System and what has been doing?
Republic of Turkey
Ministry of Justice

• Turkish government nowadays is fallowing a national
programme for reinforcement and to accelerate the judicial
system
• They are also implementing various measures on judicial
modernisation and penal reform and want to improve the
functioning and efficiency of the judiciary
• UYAP was prepared and established by MoJ within the
context of to create an effective and less bureaucratic judicial
system for each concerned institution and citizens as one and
very important measure
20

Project plan with milestones
Republic of Turkey

Design of the

Ministry of Justice

TJS
Revision
In 2000

Composing
of the
project
schedule
In 2001

Appraisal
Project’s
finish time

Project start
to roll out
in whole Turkey

End of
2007

at the beginning
of the 2005

Analysing
of the
process
In 2002

system and
production of
Programmes
and screens
In 2003

implementing
of the project

Testing
system and

in pilot units
at the
beginning of
the 2004

new
products
at the end of
the 2003
21

22

Scope of UYAP
Initiated Integration studies
 MERNİS, (MI)
 POL-NET
(Police)
 KİK,
(Procurement
Office)
 Adli Sicil,
Judicial statistics
and records
 MASAK,
Ministry of
Finance
 VEDOP,Tax
Automation
System
 DİE, Statistic

 TAKBİS, Land Registry
 Türkiye Noterler Birliği, Public Notaries Ass.
 Türkiye Barolar Birliği, Bar Ass.
 Gümrük Müsteşarlığı, Undersecretariat of Custom
 Dış İşleri Bakanlığı, Ministery Of Foreign Affairs
 Merkez Bankası, Central Bank

to import in the instant from …
MERNİS  Idendity Records
Criminal Records Ins. Criminal
Records
POL-Net  Driver Licence
23

With the Decision Support System, procedural mistakes are reduced to a
minimum level
24

Virtual discussion forums within judicial organization about
jurisprudence is in place, information sharing and25
exchanging is enabled

The Document Management System (DMS) in our Ministry has been
integrated. Exchange of the electronic documents between the Ministry and
26
Province units and between the units has been started.

UYAP’S Web Mail Server Has 60.000 USERS

27

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To transfer key business processes of the judicial system into central
electronic means
To reduce the clerical, administrative and communications costs which
would otherwise be incurred in manuel and paper- based system.
Reductions in staffing and use the personal most effective
To create a Databank of information on relevant legislation, regulations,
circulars, template texts and policies Information etc.
To produce Management Reports for performance, Work Reports for
planning or recording etc.
To research information which is needed during processes
To create fast, secure and efficient information system enabling the
appropriate sharing of information across the wider Turkish judicial services
Composing alerts to prevent from basic judicial errors

28

Objectives of UYAP
Republic of Turkey
Ministry of Justice

Interface judicial institutions with each other
and with concerned institutions
Providing transparency
Fulfill inspections in to electronic means
Give process information's and basic legal aids
to citizens via internet
Set up central document management system
between TJS Units
Procure data for doing data mining in judicial
field
Obtain very strong and efficient judicial central
29
infrastructure

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To provide the capability to measure performance and
report on the effectiveness of Turkish judicial services
in terms of such performance indicators are defined by
Government and stakeholders. The data required for
this would be captured and made available through the
operational UYAP system
To provide a research capability to evaluate the impact
and effectiveness of offender-crime assessment tools
(yet to be implemented) and programmes and
interventions designed to reduce crimes
30

Scopes and interfaces
Republic of Turkey
Ministry of Justice

The scope includes all functions required to
support and enable transactions via electronic
means between judicial institutions
The scope includes also fulfillment of finance
and commissioning functions, human
resources management, payroll, training
management, property management , asset
administration and other supporting services
31

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Penal Law System
Civil Law System
Administrative Law System
Public Prosecutors Services System
Court of Cessation System
Probation System
Verdict Support System
Lawyer Information System
Enforcement-Bankruptcy System
Convict-Arrest Management System

32

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Citizen Information System
Personal Management System
Financial Management System
Supply Management System
Procurement Management System
Training Management System
Document Management System
Forensic Medicine System
General Support System
33

UYAP SYSTEM CENTRE
We have also disaster Recovery Center
Republic of Turkey
Ministry of Justice

34

UYAP Databank
Republic of Turkey
Ministry of Justice

Legislation
Directives
Sentences

Case law
Judicial essays

Template texts
Circulars etc.

35

36

Lawyer Portal

37

Constrains
Republic of Turkey
Ministry of Justice

Technological constraints
Managing the IS/IT function – which models
to use?
Effective use processes
Training, behaviours etc. Integrate
information capture & use into operational
business processes
Flexible & re-usable IT infrastructure – what
are the available IT infrastructures?
38

MANAGEMENT ENVIRONMENTS FOR IS/IT

High
Diffusion

Diffusion degree of
decentralisation
of IS/IT control

Low
Diffusion

OPPORTUNISTIC
COMPLEX CONTROL
DE-CENTRALISED
CENTRALISED CONTROL
CONTROL
FOR SOME SYSTEMS, DEFEDERAL, SHORT-TERM
CENTRALISED FOR
PRIORITIES, LACK OF
OTHERS. DIFFICULT TO
INTEGRATION
MANAGE

TRADITIONAL
BACKBONE
CENTRALISED
CENTRALISED CONTROL
CONTROL, I.S. NOT
- I.S. CRITICAL TO
CRITICAL TO BUSINESS,
BUSINESS. HIGH
EFFICIENCY GOALS
INTEGRATION.
ONLY
EFFECTIVENESS GOALS

Low
infusion

High
infusion

Infusion - degree of dependence on IS/IT

39

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Speed and efficiency of operations
Integration with other justice agencies to enable information
exchange with key stakeholders (police, gendarme, prisons,
customs, etc.)
Integration/interfaces with other state’s systems
Transparency in terms of accountability and data accuracy
Data standards and data standardization to improve data quality
and enable reliable operational and management reporting
Saving in personal i.e. Those who would otherwise be engaged
in data processing, clerical and administrative work
Cheaper judicial services
Data mining means that collection and dissemination of
aggregated data for research for consisting of future plan
System of alerts to identify users with some described alerts and
notices

40

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Decrease administrative and judicial so to enable
workload practitioners to focus on their other priorities
Obtain central financial audit
Save space with using electronic means instead of
paper files
Access to information and make transaction online,
instant and secure
Flexibility of working hours so if staff wants to work
independent from locality and offices
Performance management through integrated
management information
41

UYAP’s Initial Business
Benefits
Republic of Turkey
Ministry of Justice

Data repository and migration will be only in one
system for that reason will not be data confusion
and duplications
Simplify process
Self assessment by staff, they can monitor their
works in to electronic means
Provision of Clear Evidence on performence and
quality for inspectors, every processes are logging by
system
Generate data for policy makers
Prevention of corruption
Inters action between users (free lectern)
42

Management of UYAP
Republic of Turkey
Ministry of Justice

Senior Responsible Owner:
Minister of Justice

Board of UYAP
Head of Board is Undersecretary
Vice President of the Board is Deputy Undersecretary
Other members of the board are some general directors of the MoJ

Project team
Consist of about 250 staff

43

Republic of Turkey
Ministry of Justice

Group 1: UYAP’S Project Stakeholders

44

Republic of Turkey
Ministry of Justice

Group 2: UYAP’S Strategic Stakeholders

45

Republic of Turkey
Ministry of Justice

Group 3:UYAP’S Operational Stakeholders

46

Project Control
Republic of Turkey
Ministry of Justice

Overcoming resistance
Change control process
Compliance with project schedules/product
delivery monitoring arrangements
Reports for project board (exception,
highlight, End-Stage report etc)
Establish project support office (PSO) to
handle common management and to help our
users
47

WAN
Republic of Turkey
Ministry of Justice

satellite

BİM

spare

LAN

HUB STATION

LAN
LAN

territorial

48

Stage of the UYAP in courts
Republic of Turkey
Ministry of Justice

49

50

Citizens can reach their case information via Internet

51

They can be informed via web site about their cases or hearing dates

Lawyer can :
Pay process and tax fee from his office by use
of VPN Technology and or on Network in Bars
rooms through internet banking and UYAP,
Litigate a claim or dispute to court through
electronic means,
Review his cases via electronics means
Submit his petition online via UYAP
52

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

From the beginning of 26.04.2004, UYAP was expanded to cover 41
units
4.701.373 files have been entered via UYAP and these units have
carried out their all processes via UYAP from that date on.
In all of the units taken into operation, nearly 2.539.558
administrative files are operated by the means of UYAP system.

53

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

Some of the results obtained are stated below


For example, in the courts taken into operation, delivery bureaus
have been taken into operation and collection of charges and
duty distributions which are carried out hand by hand before are
now carried out by the system as to the objective criteria
determined in an electronic environment.



The most important hinder in this way is the resistance that the
users show against a new way of life. In order to break this
resistance the necessary laws support should be constituted,
public opinion support should be provided by making conscious
campaigns.

54

Republic of Turkey
Ministry of Justice

Thank you very much for your attention

If you have any questions please don’t hesitate to contact

[email protected]

55


Slide 20

Republic of Turkey
Ministry of Justice

UYAP

NATIONAL JUDICIARY INFORMATICS
SYSTEM

Cengiz TANRIKULU
Reporter Judge in Ministry of Justice, Turkey
13 February 2007
Ankara
1

CONTENT OF THE
CONFERENCE
Republic of Turkey
Ministry of Justice

Firstly this event will present an overview of the
National Judiciary Network Project (UYAP)

Secondly and mainly, we will share the
experiences of Turkish Ministry of Justice’s (MoJ)
National Judiciary Network Project (UYAP)
and give some quick facts about UYAP and
effects of the project on Turkish judicial system
and will evaluate UYAP’s outputs
2

What is ‘UYAP’
Republic of Turkey
Ministry of Justice

UYAP’s
expansion
is
INFORMATICS SYSTEM”

“NATIONAL

JUDICIARY

UYAP is a judicial central network project
which includes all of the courts, public prosecutors
services, prisons and detention houses, and other judicial
institutions in Turkey (Forensic medicine offices, probation
offices etc.)
All judicial Institutes connect online each other via UYAP
WAN
It’s purpose is providing vertical and horizontal integration
across Turkish judicial system and other government
departments and international organizations
3

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FACTS ON TURKISH JUSTICE SYSTEM
According to Turkish Constitution article 2 :
“Turkey is a democratic, secular and social state based
on rule of law”

According to Turkish Constitution article 141/3 :
“Carring through a lawsuit with minimal expenditure
and as far as possible speedy is task of jurisdiction”
4

HIGH LEVEL COURTHOUSES
Republic of Turkey
Ministry of Justice

Court System and competences

Constitutional

Court of

Court

Cassation

Constitutional
Jurisdiction

Civil

Jurisdiction

Council of
State

Administrative
Jurisdiction

5

Republic of Turkey
Ministry of Justice

Court of Cassation
(Appeal)

Criminal Departments

Civil Departments

6

Republic of Turkey
Ministry of Justice

First Instance courts

Criminal Courts

Civil Courts

General Criminal Courts
(Penal Court)

Felony Courts

Peace Courts

General Civil Courts

(High Criminal Court )

Magistrate Courts
7

Specialised Courts
Commercial C.
Labour C.
Maritime C.
Land Registry C.
Family C.
Consumer C.

Juvenile C.
Enforcement C.
Traffic C.
8

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FIGURES

9

Number of the
Judges and Prosecutors
Republic of Turkey
Ministry of Justice

Turkey has…
• 136 High Criminal Courts Centres
• And in 575 districts totally 708 courthouses,
• 443 Penitentiary and Detention Houses ,
• 23 Forensic Medicine Units,
• All in all, 7751 Courts, Public Prosecutor Services
and Enforcement Offices
• In civil judiciary 4529 judges and 3023 public
prosecutors,
• 491 administrative judges in administrative courts
10

CURRENT SITUATION OF CASE FILES IN TURKEY
Republic of Turkey
Ministry of Justice

PROSECUTIONWRITS
PROSECUTIONPREPARATION
CRIMINAL CASES
CIVIL LAWCASES
ADMINSTRATIVE CASES
ENFORCEMENT CASES
GRAND TOTAL

1.416.739
2.035.300
3.116.632
1.982.920
288.995
10.026.212
18.866.798

11

DELIVERED HARDWARE
in the scope of UYAP
Republic of Turkey
Ministry of Justice

Computer

28.664

Laser printer

16.093

Uninterruptible power supply
Laptop

6.140
11.700

Laptop printer

2.800

Scanner

4.677
12

CABLE LAYING
Republic of Turkey
Ministry of Justice

• Cable was laid in 807 units 41.175
connection points across Turkey

ANKARA

13

UYAP Was Put In Operation
Felony Court Centers

107

Regional
Administartive
Courts

21

Provinces

281

Prison and Detention
Houses
ADLİ TIP
BİRİMForensic
Medicine Units
Totaly

460

6
779
14

UYAP Operation Map
UYAP Map of to commence operations
where UYAP was put in operation
http://www.adalet.gov.tr/harita/harita.html

15

Average duration of assize
Republic of Turkey
Ministry of Justice

Council
of State
Civil (Days)
Penal (Days)

CoCes.

General
Courts
0

200

400

600

General Courts : Penal

: 266 days

Civil

: 241 days

Penal
Civil

: 283 days
: 86 days
: 460 16
days

C.o. Cassation
Council of State

Some other figures
Republic of Turkey
Ministry of Justice

Auxiliary Court Personal : (Aprox.) 30 000
Members of the C.o.Cas 250
Members of Council of State:78
Lawyers (Aprox.) 40.000
In 443 Prisons
Current Number of convicts : 58 000
Total Prison Officials: 31 000
17

UYAP e-Learning

18

EDUCATIONS are given in laboratories
Republic of Turkey
Ministry of Justice

19

The Basic Requirements Of Turkish Judicial
System and what has been doing?
Republic of Turkey
Ministry of Justice

• Turkish government nowadays is fallowing a national
programme for reinforcement and to accelerate the judicial
system
• They are also implementing various measures on judicial
modernisation and penal reform and want to improve the
functioning and efficiency of the judiciary
• UYAP was prepared and established by MoJ within the
context of to create an effective and less bureaucratic judicial
system for each concerned institution and citizens as one and
very important measure
20

Project plan with milestones
Republic of Turkey

Design of the

Ministry of Justice

TJS
Revision
In 2000

Composing
of the
project
schedule
In 2001

Appraisal
Project’s
finish time

Project start
to roll out
in whole Turkey

End of
2007

at the beginning
of the 2005

Analysing
of the
process
In 2002

system and
production of
Programmes
and screens
In 2003

implementing
of the project

Testing
system and

in pilot units
at the
beginning of
the 2004

new
products
at the end of
the 2003
21

22

Scope of UYAP
Initiated Integration studies
 MERNİS, (MI)
 POL-NET
(Police)
 KİK,
(Procurement
Office)
 Adli Sicil,
Judicial statistics
and records
 MASAK,
Ministry of
Finance
 VEDOP,Tax
Automation
System
 DİE, Statistic

 TAKBİS, Land Registry
 Türkiye Noterler Birliği, Public Notaries Ass.
 Türkiye Barolar Birliği, Bar Ass.
 Gümrük Müsteşarlığı, Undersecretariat of Custom
 Dış İşleri Bakanlığı, Ministery Of Foreign Affairs
 Merkez Bankası, Central Bank

to import in the instant from …
MERNİS  Idendity Records
Criminal Records Ins. Criminal
Records
POL-Net  Driver Licence
23

With the Decision Support System, procedural mistakes are reduced to a
minimum level
24

Virtual discussion forums within judicial organization about
jurisprudence is in place, information sharing and25
exchanging is enabled

The Document Management System (DMS) in our Ministry has been
integrated. Exchange of the electronic documents between the Ministry and
26
Province units and between the units has been started.

UYAP’S Web Mail Server Has 60.000 USERS

27

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To transfer key business processes of the judicial system into central
electronic means
To reduce the clerical, administrative and communications costs which
would otherwise be incurred in manuel and paper- based system.
Reductions in staffing and use the personal most effective
To create a Databank of information on relevant legislation, regulations,
circulars, template texts and policies Information etc.
To produce Management Reports for performance, Work Reports for
planning or recording etc.
To research information which is needed during processes
To create fast, secure and efficient information system enabling the
appropriate sharing of information across the wider Turkish judicial services
Composing alerts to prevent from basic judicial errors

28

Objectives of UYAP
Republic of Turkey
Ministry of Justice

Interface judicial institutions with each other
and with concerned institutions
Providing transparency
Fulfill inspections in to electronic means
Give process information's and basic legal aids
to citizens via internet
Set up central document management system
between TJS Units
Procure data for doing data mining in judicial
field
Obtain very strong and efficient judicial central
29
infrastructure

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To provide the capability to measure performance and
report on the effectiveness of Turkish judicial services
in terms of such performance indicators are defined by
Government and stakeholders. The data required for
this would be captured and made available through the
operational UYAP system
To provide a research capability to evaluate the impact
and effectiveness of offender-crime assessment tools
(yet to be implemented) and programmes and
interventions designed to reduce crimes
30

Scopes and interfaces
Republic of Turkey
Ministry of Justice

The scope includes all functions required to
support and enable transactions via electronic
means between judicial institutions
The scope includes also fulfillment of finance
and commissioning functions, human
resources management, payroll, training
management, property management , asset
administration and other supporting services
31

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Penal Law System
Civil Law System
Administrative Law System
Public Prosecutors Services System
Court of Cessation System
Probation System
Verdict Support System
Lawyer Information System
Enforcement-Bankruptcy System
Convict-Arrest Management System

32

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Citizen Information System
Personal Management System
Financial Management System
Supply Management System
Procurement Management System
Training Management System
Document Management System
Forensic Medicine System
General Support System
33

UYAP SYSTEM CENTRE
We have also disaster Recovery Center
Republic of Turkey
Ministry of Justice

34

UYAP Databank
Republic of Turkey
Ministry of Justice

Legislation
Directives
Sentences

Case law
Judicial essays

Template texts
Circulars etc.

35

36

Lawyer Portal

37

Constrains
Republic of Turkey
Ministry of Justice

Technological constraints
Managing the IS/IT function – which models
to use?
Effective use processes
Training, behaviours etc. Integrate
information capture & use into operational
business processes
Flexible & re-usable IT infrastructure – what
are the available IT infrastructures?
38

MANAGEMENT ENVIRONMENTS FOR IS/IT

High
Diffusion

Diffusion degree of
decentralisation
of IS/IT control

Low
Diffusion

OPPORTUNISTIC
COMPLEX CONTROL
DE-CENTRALISED
CENTRALISED CONTROL
CONTROL
FOR SOME SYSTEMS, DEFEDERAL, SHORT-TERM
CENTRALISED FOR
PRIORITIES, LACK OF
OTHERS. DIFFICULT TO
INTEGRATION
MANAGE

TRADITIONAL
BACKBONE
CENTRALISED
CENTRALISED CONTROL
CONTROL, I.S. NOT
- I.S. CRITICAL TO
CRITICAL TO BUSINESS,
BUSINESS. HIGH
EFFICIENCY GOALS
INTEGRATION.
ONLY
EFFECTIVENESS GOALS

Low
infusion

High
infusion

Infusion - degree of dependence on IS/IT

39

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Speed and efficiency of operations
Integration with other justice agencies to enable information
exchange with key stakeholders (police, gendarme, prisons,
customs, etc.)
Integration/interfaces with other state’s systems
Transparency in terms of accountability and data accuracy
Data standards and data standardization to improve data quality
and enable reliable operational and management reporting
Saving in personal i.e. Those who would otherwise be engaged
in data processing, clerical and administrative work
Cheaper judicial services
Data mining means that collection and dissemination of
aggregated data for research for consisting of future plan
System of alerts to identify users with some described alerts and
notices

40

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Decrease administrative and judicial so to enable
workload practitioners to focus on their other priorities
Obtain central financial audit
Save space with using electronic means instead of
paper files
Access to information and make transaction online,
instant and secure
Flexibility of working hours so if staff wants to work
independent from locality and offices
Performance management through integrated
management information
41

UYAP’s Initial Business
Benefits
Republic of Turkey
Ministry of Justice

Data repository and migration will be only in one
system for that reason will not be data confusion
and duplications
Simplify process
Self assessment by staff, they can monitor their
works in to electronic means
Provision of Clear Evidence on performence and
quality for inspectors, every processes are logging by
system
Generate data for policy makers
Prevention of corruption
Inters action between users (free lectern)
42

Management of UYAP
Republic of Turkey
Ministry of Justice

Senior Responsible Owner:
Minister of Justice

Board of UYAP
Head of Board is Undersecretary
Vice President of the Board is Deputy Undersecretary
Other members of the board are some general directors of the MoJ

Project team
Consist of about 250 staff

43

Republic of Turkey
Ministry of Justice

Group 1: UYAP’S Project Stakeholders

44

Republic of Turkey
Ministry of Justice

Group 2: UYAP’S Strategic Stakeholders

45

Republic of Turkey
Ministry of Justice

Group 3:UYAP’S Operational Stakeholders

46

Project Control
Republic of Turkey
Ministry of Justice

Overcoming resistance
Change control process
Compliance with project schedules/product
delivery monitoring arrangements
Reports for project board (exception,
highlight, End-Stage report etc)
Establish project support office (PSO) to
handle common management and to help our
users
47

WAN
Republic of Turkey
Ministry of Justice

satellite

BİM

spare

LAN

HUB STATION

LAN
LAN

territorial

48

Stage of the UYAP in courts
Republic of Turkey
Ministry of Justice

49

50

Citizens can reach their case information via Internet

51

They can be informed via web site about their cases or hearing dates

Lawyer can :
Pay process and tax fee from his office by use
of VPN Technology and or on Network in Bars
rooms through internet banking and UYAP,
Litigate a claim or dispute to court through
electronic means,
Review his cases via electronics means
Submit his petition online via UYAP
52

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

From the beginning of 26.04.2004, UYAP was expanded to cover 41
units
4.701.373 files have been entered via UYAP and these units have
carried out their all processes via UYAP from that date on.
In all of the units taken into operation, nearly 2.539.558
administrative files are operated by the means of UYAP system.

53

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

Some of the results obtained are stated below


For example, in the courts taken into operation, delivery bureaus
have been taken into operation and collection of charges and
duty distributions which are carried out hand by hand before are
now carried out by the system as to the objective criteria
determined in an electronic environment.



The most important hinder in this way is the resistance that the
users show against a new way of life. In order to break this
resistance the necessary laws support should be constituted,
public opinion support should be provided by making conscious
campaigns.

54

Republic of Turkey
Ministry of Justice

Thank you very much for your attention

If you have any questions please don’t hesitate to contact

[email protected]

55


Slide 21

Republic of Turkey
Ministry of Justice

UYAP

NATIONAL JUDICIARY INFORMATICS
SYSTEM

Cengiz TANRIKULU
Reporter Judge in Ministry of Justice, Turkey
13 February 2007
Ankara
1

CONTENT OF THE
CONFERENCE
Republic of Turkey
Ministry of Justice

Firstly this event will present an overview of the
National Judiciary Network Project (UYAP)

Secondly and mainly, we will share the
experiences of Turkish Ministry of Justice’s (MoJ)
National Judiciary Network Project (UYAP)
and give some quick facts about UYAP and
effects of the project on Turkish judicial system
and will evaluate UYAP’s outputs
2

What is ‘UYAP’
Republic of Turkey
Ministry of Justice

UYAP’s
expansion
is
INFORMATICS SYSTEM”

“NATIONAL

JUDICIARY

UYAP is a judicial central network project
which includes all of the courts, public prosecutors
services, prisons and detention houses, and other judicial
institutions in Turkey (Forensic medicine offices, probation
offices etc.)
All judicial Institutes connect online each other via UYAP
WAN
It’s purpose is providing vertical and horizontal integration
across Turkish judicial system and other government
departments and international organizations
3

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FACTS ON TURKISH JUSTICE SYSTEM
According to Turkish Constitution article 2 :
“Turkey is a democratic, secular and social state based
on rule of law”

According to Turkish Constitution article 141/3 :
“Carring through a lawsuit with minimal expenditure
and as far as possible speedy is task of jurisdiction”
4

HIGH LEVEL COURTHOUSES
Republic of Turkey
Ministry of Justice

Court System and competences

Constitutional

Court of

Court

Cassation

Constitutional
Jurisdiction

Civil

Jurisdiction

Council of
State

Administrative
Jurisdiction

5

Republic of Turkey
Ministry of Justice

Court of Cassation
(Appeal)

Criminal Departments

Civil Departments

6

Republic of Turkey
Ministry of Justice

First Instance courts

Criminal Courts

Civil Courts

General Criminal Courts
(Penal Court)

Felony Courts

Peace Courts

General Civil Courts

(High Criminal Court )

Magistrate Courts
7

Specialised Courts
Commercial C.
Labour C.
Maritime C.
Land Registry C.
Family C.
Consumer C.

Juvenile C.
Enforcement C.
Traffic C.
8

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FIGURES

9

Number of the
Judges and Prosecutors
Republic of Turkey
Ministry of Justice

Turkey has…
• 136 High Criminal Courts Centres
• And in 575 districts totally 708 courthouses,
• 443 Penitentiary and Detention Houses ,
• 23 Forensic Medicine Units,
• All in all, 7751 Courts, Public Prosecutor Services
and Enforcement Offices
• In civil judiciary 4529 judges and 3023 public
prosecutors,
• 491 administrative judges in administrative courts
10

CURRENT SITUATION OF CASE FILES IN TURKEY
Republic of Turkey
Ministry of Justice

PROSECUTIONWRITS
PROSECUTIONPREPARATION
CRIMINAL CASES
CIVIL LAWCASES
ADMINSTRATIVE CASES
ENFORCEMENT CASES
GRAND TOTAL

1.416.739
2.035.300
3.116.632
1.982.920
288.995
10.026.212
18.866.798

11

DELIVERED HARDWARE
in the scope of UYAP
Republic of Turkey
Ministry of Justice

Computer

28.664

Laser printer

16.093

Uninterruptible power supply
Laptop

6.140
11.700

Laptop printer

2.800

Scanner

4.677
12

CABLE LAYING
Republic of Turkey
Ministry of Justice

• Cable was laid in 807 units 41.175
connection points across Turkey

ANKARA

13

UYAP Was Put In Operation
Felony Court Centers

107

Regional
Administartive
Courts

21

Provinces

281

Prison and Detention
Houses
ADLİ TIP
BİRİMForensic
Medicine Units
Totaly

460

6
779
14

UYAP Operation Map
UYAP Map of to commence operations
where UYAP was put in operation
http://www.adalet.gov.tr/harita/harita.html

15

Average duration of assize
Republic of Turkey
Ministry of Justice

Council
of State
Civil (Days)
Penal (Days)

CoCes.

General
Courts
0

200

400

600

General Courts : Penal

: 266 days

Civil

: 241 days

Penal
Civil

: 283 days
: 86 days
: 460 16
days

C.o. Cassation
Council of State

Some other figures
Republic of Turkey
Ministry of Justice

Auxiliary Court Personal : (Aprox.) 30 000
Members of the C.o.Cas 250
Members of Council of State:78
Lawyers (Aprox.) 40.000
In 443 Prisons
Current Number of convicts : 58 000
Total Prison Officials: 31 000
17

UYAP e-Learning

18

EDUCATIONS are given in laboratories
Republic of Turkey
Ministry of Justice

19

The Basic Requirements Of Turkish Judicial
System and what has been doing?
Republic of Turkey
Ministry of Justice

• Turkish government nowadays is fallowing a national
programme for reinforcement and to accelerate the judicial
system
• They are also implementing various measures on judicial
modernisation and penal reform and want to improve the
functioning and efficiency of the judiciary
• UYAP was prepared and established by MoJ within the
context of to create an effective and less bureaucratic judicial
system for each concerned institution and citizens as one and
very important measure
20

Project plan with milestones
Republic of Turkey

Design of the

Ministry of Justice

TJS
Revision
In 2000

Composing
of the
project
schedule
In 2001

Appraisal
Project’s
finish time

Project start
to roll out
in whole Turkey

End of
2007

at the beginning
of the 2005

Analysing
of the
process
In 2002

system and
production of
Programmes
and screens
In 2003

implementing
of the project

Testing
system and

in pilot units
at the
beginning of
the 2004

new
products
at the end of
the 2003
21

22

Scope of UYAP
Initiated Integration studies
 MERNİS, (MI)
 POL-NET
(Police)
 KİK,
(Procurement
Office)
 Adli Sicil,
Judicial statistics
and records
 MASAK,
Ministry of
Finance
 VEDOP,Tax
Automation
System
 DİE, Statistic

 TAKBİS, Land Registry
 Türkiye Noterler Birliği, Public Notaries Ass.
 Türkiye Barolar Birliği, Bar Ass.
 Gümrük Müsteşarlığı, Undersecretariat of Custom
 Dış İşleri Bakanlığı, Ministery Of Foreign Affairs
 Merkez Bankası, Central Bank

to import in the instant from …
MERNİS  Idendity Records
Criminal Records Ins. Criminal
Records
POL-Net  Driver Licence
23

With the Decision Support System, procedural mistakes are reduced to a
minimum level
24

Virtual discussion forums within judicial organization about
jurisprudence is in place, information sharing and25
exchanging is enabled

The Document Management System (DMS) in our Ministry has been
integrated. Exchange of the electronic documents between the Ministry and
26
Province units and between the units has been started.

UYAP’S Web Mail Server Has 60.000 USERS

27

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To transfer key business processes of the judicial system into central
electronic means
To reduce the clerical, administrative and communications costs which
would otherwise be incurred in manuel and paper- based system.
Reductions in staffing and use the personal most effective
To create a Databank of information on relevant legislation, regulations,
circulars, template texts and policies Information etc.
To produce Management Reports for performance, Work Reports for
planning or recording etc.
To research information which is needed during processes
To create fast, secure and efficient information system enabling the
appropriate sharing of information across the wider Turkish judicial services
Composing alerts to prevent from basic judicial errors

28

Objectives of UYAP
Republic of Turkey
Ministry of Justice

Interface judicial institutions with each other
and with concerned institutions
Providing transparency
Fulfill inspections in to electronic means
Give process information's and basic legal aids
to citizens via internet
Set up central document management system
between TJS Units
Procure data for doing data mining in judicial
field
Obtain very strong and efficient judicial central
29
infrastructure

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To provide the capability to measure performance and
report on the effectiveness of Turkish judicial services
in terms of such performance indicators are defined by
Government and stakeholders. The data required for
this would be captured and made available through the
operational UYAP system
To provide a research capability to evaluate the impact
and effectiveness of offender-crime assessment tools
(yet to be implemented) and programmes and
interventions designed to reduce crimes
30

Scopes and interfaces
Republic of Turkey
Ministry of Justice

The scope includes all functions required to
support and enable transactions via electronic
means between judicial institutions
The scope includes also fulfillment of finance
and commissioning functions, human
resources management, payroll, training
management, property management , asset
administration and other supporting services
31

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Penal Law System
Civil Law System
Administrative Law System
Public Prosecutors Services System
Court of Cessation System
Probation System
Verdict Support System
Lawyer Information System
Enforcement-Bankruptcy System
Convict-Arrest Management System

32

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Citizen Information System
Personal Management System
Financial Management System
Supply Management System
Procurement Management System
Training Management System
Document Management System
Forensic Medicine System
General Support System
33

UYAP SYSTEM CENTRE
We have also disaster Recovery Center
Republic of Turkey
Ministry of Justice

34

UYAP Databank
Republic of Turkey
Ministry of Justice

Legislation
Directives
Sentences

Case law
Judicial essays

Template texts
Circulars etc.

35

36

Lawyer Portal

37

Constrains
Republic of Turkey
Ministry of Justice

Technological constraints
Managing the IS/IT function – which models
to use?
Effective use processes
Training, behaviours etc. Integrate
information capture & use into operational
business processes
Flexible & re-usable IT infrastructure – what
are the available IT infrastructures?
38

MANAGEMENT ENVIRONMENTS FOR IS/IT

High
Diffusion

Diffusion degree of
decentralisation
of IS/IT control

Low
Diffusion

OPPORTUNISTIC
COMPLEX CONTROL
DE-CENTRALISED
CENTRALISED CONTROL
CONTROL
FOR SOME SYSTEMS, DEFEDERAL, SHORT-TERM
CENTRALISED FOR
PRIORITIES, LACK OF
OTHERS. DIFFICULT TO
INTEGRATION
MANAGE

TRADITIONAL
BACKBONE
CENTRALISED
CENTRALISED CONTROL
CONTROL, I.S. NOT
- I.S. CRITICAL TO
CRITICAL TO BUSINESS,
BUSINESS. HIGH
EFFICIENCY GOALS
INTEGRATION.
ONLY
EFFECTIVENESS GOALS

Low
infusion

High
infusion

Infusion - degree of dependence on IS/IT

39

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Speed and efficiency of operations
Integration with other justice agencies to enable information
exchange with key stakeholders (police, gendarme, prisons,
customs, etc.)
Integration/interfaces with other state’s systems
Transparency in terms of accountability and data accuracy
Data standards and data standardization to improve data quality
and enable reliable operational and management reporting
Saving in personal i.e. Those who would otherwise be engaged
in data processing, clerical and administrative work
Cheaper judicial services
Data mining means that collection and dissemination of
aggregated data for research for consisting of future plan
System of alerts to identify users with some described alerts and
notices

40

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Decrease administrative and judicial so to enable
workload practitioners to focus on their other priorities
Obtain central financial audit
Save space with using electronic means instead of
paper files
Access to information and make transaction online,
instant and secure
Flexibility of working hours so if staff wants to work
independent from locality and offices
Performance management through integrated
management information
41

UYAP’s Initial Business
Benefits
Republic of Turkey
Ministry of Justice

Data repository and migration will be only in one
system for that reason will not be data confusion
and duplications
Simplify process
Self assessment by staff, they can monitor their
works in to electronic means
Provision of Clear Evidence on performence and
quality for inspectors, every processes are logging by
system
Generate data for policy makers
Prevention of corruption
Inters action between users (free lectern)
42

Management of UYAP
Republic of Turkey
Ministry of Justice

Senior Responsible Owner:
Minister of Justice

Board of UYAP
Head of Board is Undersecretary
Vice President of the Board is Deputy Undersecretary
Other members of the board are some general directors of the MoJ

Project team
Consist of about 250 staff

43

Republic of Turkey
Ministry of Justice

Group 1: UYAP’S Project Stakeholders

44

Republic of Turkey
Ministry of Justice

Group 2: UYAP’S Strategic Stakeholders

45

Republic of Turkey
Ministry of Justice

Group 3:UYAP’S Operational Stakeholders

46

Project Control
Republic of Turkey
Ministry of Justice

Overcoming resistance
Change control process
Compliance with project schedules/product
delivery monitoring arrangements
Reports for project board (exception,
highlight, End-Stage report etc)
Establish project support office (PSO) to
handle common management and to help our
users
47

WAN
Republic of Turkey
Ministry of Justice

satellite

BİM

spare

LAN

HUB STATION

LAN
LAN

territorial

48

Stage of the UYAP in courts
Republic of Turkey
Ministry of Justice

49

50

Citizens can reach their case information via Internet

51

They can be informed via web site about their cases or hearing dates

Lawyer can :
Pay process and tax fee from his office by use
of VPN Technology and or on Network in Bars
rooms through internet banking and UYAP,
Litigate a claim or dispute to court through
electronic means,
Review his cases via electronics means
Submit his petition online via UYAP
52

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

From the beginning of 26.04.2004, UYAP was expanded to cover 41
units
4.701.373 files have been entered via UYAP and these units have
carried out their all processes via UYAP from that date on.
In all of the units taken into operation, nearly 2.539.558
administrative files are operated by the means of UYAP system.

53

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

Some of the results obtained are stated below


For example, in the courts taken into operation, delivery bureaus
have been taken into operation and collection of charges and
duty distributions which are carried out hand by hand before are
now carried out by the system as to the objective criteria
determined in an electronic environment.



The most important hinder in this way is the resistance that the
users show against a new way of life. In order to break this
resistance the necessary laws support should be constituted,
public opinion support should be provided by making conscious
campaigns.

54

Republic of Turkey
Ministry of Justice

Thank you very much for your attention

If you have any questions please don’t hesitate to contact

[email protected]

55


Slide 22

Republic of Turkey
Ministry of Justice

UYAP

NATIONAL JUDICIARY INFORMATICS
SYSTEM

Cengiz TANRIKULU
Reporter Judge in Ministry of Justice, Turkey
13 February 2007
Ankara
1

CONTENT OF THE
CONFERENCE
Republic of Turkey
Ministry of Justice

Firstly this event will present an overview of the
National Judiciary Network Project (UYAP)

Secondly and mainly, we will share the
experiences of Turkish Ministry of Justice’s (MoJ)
National Judiciary Network Project (UYAP)
and give some quick facts about UYAP and
effects of the project on Turkish judicial system
and will evaluate UYAP’s outputs
2

What is ‘UYAP’
Republic of Turkey
Ministry of Justice

UYAP’s
expansion
is
INFORMATICS SYSTEM”

“NATIONAL

JUDICIARY

UYAP is a judicial central network project
which includes all of the courts, public prosecutors
services, prisons and detention houses, and other judicial
institutions in Turkey (Forensic medicine offices, probation
offices etc.)
All judicial Institutes connect online each other via UYAP
WAN
It’s purpose is providing vertical and horizontal integration
across Turkish judicial system and other government
departments and international organizations
3

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FACTS ON TURKISH JUSTICE SYSTEM
According to Turkish Constitution article 2 :
“Turkey is a democratic, secular and social state based
on rule of law”

According to Turkish Constitution article 141/3 :
“Carring through a lawsuit with minimal expenditure
and as far as possible speedy is task of jurisdiction”
4

HIGH LEVEL COURTHOUSES
Republic of Turkey
Ministry of Justice

Court System and competences

Constitutional

Court of

Court

Cassation

Constitutional
Jurisdiction

Civil

Jurisdiction

Council of
State

Administrative
Jurisdiction

5

Republic of Turkey
Ministry of Justice

Court of Cassation
(Appeal)

Criminal Departments

Civil Departments

6

Republic of Turkey
Ministry of Justice

First Instance courts

Criminal Courts

Civil Courts

General Criminal Courts
(Penal Court)

Felony Courts

Peace Courts

General Civil Courts

(High Criminal Court )

Magistrate Courts
7

Specialised Courts
Commercial C.
Labour C.
Maritime C.
Land Registry C.
Family C.
Consumer C.

Juvenile C.
Enforcement C.
Traffic C.
8

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FIGURES

9

Number of the
Judges and Prosecutors
Republic of Turkey
Ministry of Justice

Turkey has…
• 136 High Criminal Courts Centres
• And in 575 districts totally 708 courthouses,
• 443 Penitentiary and Detention Houses ,
• 23 Forensic Medicine Units,
• All in all, 7751 Courts, Public Prosecutor Services
and Enforcement Offices
• In civil judiciary 4529 judges and 3023 public
prosecutors,
• 491 administrative judges in administrative courts
10

CURRENT SITUATION OF CASE FILES IN TURKEY
Republic of Turkey
Ministry of Justice

PROSECUTIONWRITS
PROSECUTIONPREPARATION
CRIMINAL CASES
CIVIL LAWCASES
ADMINSTRATIVE CASES
ENFORCEMENT CASES
GRAND TOTAL

1.416.739
2.035.300
3.116.632
1.982.920
288.995
10.026.212
18.866.798

11

DELIVERED HARDWARE
in the scope of UYAP
Republic of Turkey
Ministry of Justice

Computer

28.664

Laser printer

16.093

Uninterruptible power supply
Laptop

6.140
11.700

Laptop printer

2.800

Scanner

4.677
12

CABLE LAYING
Republic of Turkey
Ministry of Justice

• Cable was laid in 807 units 41.175
connection points across Turkey

ANKARA

13

UYAP Was Put In Operation
Felony Court Centers

107

Regional
Administartive
Courts

21

Provinces

281

Prison and Detention
Houses
ADLİ TIP
BİRİMForensic
Medicine Units
Totaly

460

6
779
14

UYAP Operation Map
UYAP Map of to commence operations
where UYAP was put in operation
http://www.adalet.gov.tr/harita/harita.html

15

Average duration of assize
Republic of Turkey
Ministry of Justice

Council
of State
Civil (Days)
Penal (Days)

CoCes.

General
Courts
0

200

400

600

General Courts : Penal

: 266 days

Civil

: 241 days

Penal
Civil

: 283 days
: 86 days
: 460 16
days

C.o. Cassation
Council of State

Some other figures
Republic of Turkey
Ministry of Justice

Auxiliary Court Personal : (Aprox.) 30 000
Members of the C.o.Cas 250
Members of Council of State:78
Lawyers (Aprox.) 40.000
In 443 Prisons
Current Number of convicts : 58 000
Total Prison Officials: 31 000
17

UYAP e-Learning

18

EDUCATIONS are given in laboratories
Republic of Turkey
Ministry of Justice

19

The Basic Requirements Of Turkish Judicial
System and what has been doing?
Republic of Turkey
Ministry of Justice

• Turkish government nowadays is fallowing a national
programme for reinforcement and to accelerate the judicial
system
• They are also implementing various measures on judicial
modernisation and penal reform and want to improve the
functioning and efficiency of the judiciary
• UYAP was prepared and established by MoJ within the
context of to create an effective and less bureaucratic judicial
system for each concerned institution and citizens as one and
very important measure
20

Project plan with milestones
Republic of Turkey

Design of the

Ministry of Justice

TJS
Revision
In 2000

Composing
of the
project
schedule
In 2001

Appraisal
Project’s
finish time

Project start
to roll out
in whole Turkey

End of
2007

at the beginning
of the 2005

Analysing
of the
process
In 2002

system and
production of
Programmes
and screens
In 2003

implementing
of the project

Testing
system and

in pilot units
at the
beginning of
the 2004

new
products
at the end of
the 2003
21

22

Scope of UYAP
Initiated Integration studies
 MERNİS, (MI)
 POL-NET
(Police)
 KİK,
(Procurement
Office)
 Adli Sicil,
Judicial statistics
and records
 MASAK,
Ministry of
Finance
 VEDOP,Tax
Automation
System
 DİE, Statistic

 TAKBİS, Land Registry
 Türkiye Noterler Birliği, Public Notaries Ass.
 Türkiye Barolar Birliği, Bar Ass.
 Gümrük Müsteşarlığı, Undersecretariat of Custom
 Dış İşleri Bakanlığı, Ministery Of Foreign Affairs
 Merkez Bankası, Central Bank

to import in the instant from …
MERNİS  Idendity Records
Criminal Records Ins. Criminal
Records
POL-Net  Driver Licence
23

With the Decision Support System, procedural mistakes are reduced to a
minimum level
24

Virtual discussion forums within judicial organization about
jurisprudence is in place, information sharing and25
exchanging is enabled

The Document Management System (DMS) in our Ministry has been
integrated. Exchange of the electronic documents between the Ministry and
26
Province units and between the units has been started.

UYAP’S Web Mail Server Has 60.000 USERS

27

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To transfer key business processes of the judicial system into central
electronic means
To reduce the clerical, administrative and communications costs which
would otherwise be incurred in manuel and paper- based system.
Reductions in staffing and use the personal most effective
To create a Databank of information on relevant legislation, regulations,
circulars, template texts and policies Information etc.
To produce Management Reports for performance, Work Reports for
planning or recording etc.
To research information which is needed during processes
To create fast, secure and efficient information system enabling the
appropriate sharing of information across the wider Turkish judicial services
Composing alerts to prevent from basic judicial errors

28

Objectives of UYAP
Republic of Turkey
Ministry of Justice

Interface judicial institutions with each other
and with concerned institutions
Providing transparency
Fulfill inspections in to electronic means
Give process information's and basic legal aids
to citizens via internet
Set up central document management system
between TJS Units
Procure data for doing data mining in judicial
field
Obtain very strong and efficient judicial central
29
infrastructure

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To provide the capability to measure performance and
report on the effectiveness of Turkish judicial services
in terms of such performance indicators are defined by
Government and stakeholders. The data required for
this would be captured and made available through the
operational UYAP system
To provide a research capability to evaluate the impact
and effectiveness of offender-crime assessment tools
(yet to be implemented) and programmes and
interventions designed to reduce crimes
30

Scopes and interfaces
Republic of Turkey
Ministry of Justice

The scope includes all functions required to
support and enable transactions via electronic
means between judicial institutions
The scope includes also fulfillment of finance
and commissioning functions, human
resources management, payroll, training
management, property management , asset
administration and other supporting services
31

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Penal Law System
Civil Law System
Administrative Law System
Public Prosecutors Services System
Court of Cessation System
Probation System
Verdict Support System
Lawyer Information System
Enforcement-Bankruptcy System
Convict-Arrest Management System

32

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Citizen Information System
Personal Management System
Financial Management System
Supply Management System
Procurement Management System
Training Management System
Document Management System
Forensic Medicine System
General Support System
33

UYAP SYSTEM CENTRE
We have also disaster Recovery Center
Republic of Turkey
Ministry of Justice

34

UYAP Databank
Republic of Turkey
Ministry of Justice

Legislation
Directives
Sentences

Case law
Judicial essays

Template texts
Circulars etc.

35

36

Lawyer Portal

37

Constrains
Republic of Turkey
Ministry of Justice

Technological constraints
Managing the IS/IT function – which models
to use?
Effective use processes
Training, behaviours etc. Integrate
information capture & use into operational
business processes
Flexible & re-usable IT infrastructure – what
are the available IT infrastructures?
38

MANAGEMENT ENVIRONMENTS FOR IS/IT

High
Diffusion

Diffusion degree of
decentralisation
of IS/IT control

Low
Diffusion

OPPORTUNISTIC
COMPLEX CONTROL
DE-CENTRALISED
CENTRALISED CONTROL
CONTROL
FOR SOME SYSTEMS, DEFEDERAL, SHORT-TERM
CENTRALISED FOR
PRIORITIES, LACK OF
OTHERS. DIFFICULT TO
INTEGRATION
MANAGE

TRADITIONAL
BACKBONE
CENTRALISED
CENTRALISED CONTROL
CONTROL, I.S. NOT
- I.S. CRITICAL TO
CRITICAL TO BUSINESS,
BUSINESS. HIGH
EFFICIENCY GOALS
INTEGRATION.
ONLY
EFFECTIVENESS GOALS

Low
infusion

High
infusion

Infusion - degree of dependence on IS/IT

39

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Speed and efficiency of operations
Integration with other justice agencies to enable information
exchange with key stakeholders (police, gendarme, prisons,
customs, etc.)
Integration/interfaces with other state’s systems
Transparency in terms of accountability and data accuracy
Data standards and data standardization to improve data quality
and enable reliable operational and management reporting
Saving in personal i.e. Those who would otherwise be engaged
in data processing, clerical and administrative work
Cheaper judicial services
Data mining means that collection and dissemination of
aggregated data for research for consisting of future plan
System of alerts to identify users with some described alerts and
notices

40

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Decrease administrative and judicial so to enable
workload practitioners to focus on their other priorities
Obtain central financial audit
Save space with using electronic means instead of
paper files
Access to information and make transaction online,
instant and secure
Flexibility of working hours so if staff wants to work
independent from locality and offices
Performance management through integrated
management information
41

UYAP’s Initial Business
Benefits
Republic of Turkey
Ministry of Justice

Data repository and migration will be only in one
system for that reason will not be data confusion
and duplications
Simplify process
Self assessment by staff, they can monitor their
works in to electronic means
Provision of Clear Evidence on performence and
quality for inspectors, every processes are logging by
system
Generate data for policy makers
Prevention of corruption
Inters action between users (free lectern)
42

Management of UYAP
Republic of Turkey
Ministry of Justice

Senior Responsible Owner:
Minister of Justice

Board of UYAP
Head of Board is Undersecretary
Vice President of the Board is Deputy Undersecretary
Other members of the board are some general directors of the MoJ

Project team
Consist of about 250 staff

43

Republic of Turkey
Ministry of Justice

Group 1: UYAP’S Project Stakeholders

44

Republic of Turkey
Ministry of Justice

Group 2: UYAP’S Strategic Stakeholders

45

Republic of Turkey
Ministry of Justice

Group 3:UYAP’S Operational Stakeholders

46

Project Control
Republic of Turkey
Ministry of Justice

Overcoming resistance
Change control process
Compliance with project schedules/product
delivery monitoring arrangements
Reports for project board (exception,
highlight, End-Stage report etc)
Establish project support office (PSO) to
handle common management and to help our
users
47

WAN
Republic of Turkey
Ministry of Justice

satellite

BİM

spare

LAN

HUB STATION

LAN
LAN

territorial

48

Stage of the UYAP in courts
Republic of Turkey
Ministry of Justice

49

50

Citizens can reach their case information via Internet

51

They can be informed via web site about their cases or hearing dates

Lawyer can :
Pay process and tax fee from his office by use
of VPN Technology and or on Network in Bars
rooms through internet banking and UYAP,
Litigate a claim or dispute to court through
electronic means,
Review his cases via electronics means
Submit his petition online via UYAP
52

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

From the beginning of 26.04.2004, UYAP was expanded to cover 41
units
4.701.373 files have been entered via UYAP and these units have
carried out their all processes via UYAP from that date on.
In all of the units taken into operation, nearly 2.539.558
administrative files are operated by the means of UYAP system.

53

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

Some of the results obtained are stated below


For example, in the courts taken into operation, delivery bureaus
have been taken into operation and collection of charges and
duty distributions which are carried out hand by hand before are
now carried out by the system as to the objective criteria
determined in an electronic environment.



The most important hinder in this way is the resistance that the
users show against a new way of life. In order to break this
resistance the necessary laws support should be constituted,
public opinion support should be provided by making conscious
campaigns.

54

Republic of Turkey
Ministry of Justice

Thank you very much for your attention

If you have any questions please don’t hesitate to contact

[email protected]

55


Slide 23

Republic of Turkey
Ministry of Justice

UYAP

NATIONAL JUDICIARY INFORMATICS
SYSTEM

Cengiz TANRIKULU
Reporter Judge in Ministry of Justice, Turkey
13 February 2007
Ankara
1

CONTENT OF THE
CONFERENCE
Republic of Turkey
Ministry of Justice

Firstly this event will present an overview of the
National Judiciary Network Project (UYAP)

Secondly and mainly, we will share the
experiences of Turkish Ministry of Justice’s (MoJ)
National Judiciary Network Project (UYAP)
and give some quick facts about UYAP and
effects of the project on Turkish judicial system
and will evaluate UYAP’s outputs
2

What is ‘UYAP’
Republic of Turkey
Ministry of Justice

UYAP’s
expansion
is
INFORMATICS SYSTEM”

“NATIONAL

JUDICIARY

UYAP is a judicial central network project
which includes all of the courts, public prosecutors
services, prisons and detention houses, and other judicial
institutions in Turkey (Forensic medicine offices, probation
offices etc.)
All judicial Institutes connect online each other via UYAP
WAN
It’s purpose is providing vertical and horizontal integration
across Turkish judicial system and other government
departments and international organizations
3

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FACTS ON TURKISH JUSTICE SYSTEM
According to Turkish Constitution article 2 :
“Turkey is a democratic, secular and social state based
on rule of law”

According to Turkish Constitution article 141/3 :
“Carring through a lawsuit with minimal expenditure
and as far as possible speedy is task of jurisdiction”
4

HIGH LEVEL COURTHOUSES
Republic of Turkey
Ministry of Justice

Court System and competences

Constitutional

Court of

Court

Cassation

Constitutional
Jurisdiction

Civil

Jurisdiction

Council of
State

Administrative
Jurisdiction

5

Republic of Turkey
Ministry of Justice

Court of Cassation
(Appeal)

Criminal Departments

Civil Departments

6

Republic of Turkey
Ministry of Justice

First Instance courts

Criminal Courts

Civil Courts

General Criminal Courts
(Penal Court)

Felony Courts

Peace Courts

General Civil Courts

(High Criminal Court )

Magistrate Courts
7

Specialised Courts
Commercial C.
Labour C.
Maritime C.
Land Registry C.
Family C.
Consumer C.

Juvenile C.
Enforcement C.
Traffic C.
8

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FIGURES

9

Number of the
Judges and Prosecutors
Republic of Turkey
Ministry of Justice

Turkey has…
• 136 High Criminal Courts Centres
• And in 575 districts totally 708 courthouses,
• 443 Penitentiary and Detention Houses ,
• 23 Forensic Medicine Units,
• All in all, 7751 Courts, Public Prosecutor Services
and Enforcement Offices
• In civil judiciary 4529 judges and 3023 public
prosecutors,
• 491 administrative judges in administrative courts
10

CURRENT SITUATION OF CASE FILES IN TURKEY
Republic of Turkey
Ministry of Justice

PROSECUTIONWRITS
PROSECUTIONPREPARATION
CRIMINAL CASES
CIVIL LAWCASES
ADMINSTRATIVE CASES
ENFORCEMENT CASES
GRAND TOTAL

1.416.739
2.035.300
3.116.632
1.982.920
288.995
10.026.212
18.866.798

11

DELIVERED HARDWARE
in the scope of UYAP
Republic of Turkey
Ministry of Justice

Computer

28.664

Laser printer

16.093

Uninterruptible power supply
Laptop

6.140
11.700

Laptop printer

2.800

Scanner

4.677
12

CABLE LAYING
Republic of Turkey
Ministry of Justice

• Cable was laid in 807 units 41.175
connection points across Turkey

ANKARA

13

UYAP Was Put In Operation
Felony Court Centers

107

Regional
Administartive
Courts

21

Provinces

281

Prison and Detention
Houses
ADLİ TIP
BİRİMForensic
Medicine Units
Totaly

460

6
779
14

UYAP Operation Map
UYAP Map of to commence operations
where UYAP was put in operation
http://www.adalet.gov.tr/harita/harita.html

15

Average duration of assize
Republic of Turkey
Ministry of Justice

Council
of State
Civil (Days)
Penal (Days)

CoCes.

General
Courts
0

200

400

600

General Courts : Penal

: 266 days

Civil

: 241 days

Penal
Civil

: 283 days
: 86 days
: 460 16
days

C.o. Cassation
Council of State

Some other figures
Republic of Turkey
Ministry of Justice

Auxiliary Court Personal : (Aprox.) 30 000
Members of the C.o.Cas 250
Members of Council of State:78
Lawyers (Aprox.) 40.000
In 443 Prisons
Current Number of convicts : 58 000
Total Prison Officials: 31 000
17

UYAP e-Learning

18

EDUCATIONS are given in laboratories
Republic of Turkey
Ministry of Justice

19

The Basic Requirements Of Turkish Judicial
System and what has been doing?
Republic of Turkey
Ministry of Justice

• Turkish government nowadays is fallowing a national
programme for reinforcement and to accelerate the judicial
system
• They are also implementing various measures on judicial
modernisation and penal reform and want to improve the
functioning and efficiency of the judiciary
• UYAP was prepared and established by MoJ within the
context of to create an effective and less bureaucratic judicial
system for each concerned institution and citizens as one and
very important measure
20

Project plan with milestones
Republic of Turkey

Design of the

Ministry of Justice

TJS
Revision
In 2000

Composing
of the
project
schedule
In 2001

Appraisal
Project’s
finish time

Project start
to roll out
in whole Turkey

End of
2007

at the beginning
of the 2005

Analysing
of the
process
In 2002

system and
production of
Programmes
and screens
In 2003

implementing
of the project

Testing
system and

in pilot units
at the
beginning of
the 2004

new
products
at the end of
the 2003
21

22

Scope of UYAP
Initiated Integration studies
 MERNİS, (MI)
 POL-NET
(Police)
 KİK,
(Procurement
Office)
 Adli Sicil,
Judicial statistics
and records
 MASAK,
Ministry of
Finance
 VEDOP,Tax
Automation
System
 DİE, Statistic

 TAKBİS, Land Registry
 Türkiye Noterler Birliği, Public Notaries Ass.
 Türkiye Barolar Birliği, Bar Ass.
 Gümrük Müsteşarlığı, Undersecretariat of Custom
 Dış İşleri Bakanlığı, Ministery Of Foreign Affairs
 Merkez Bankası, Central Bank

to import in the instant from …
MERNİS  Idendity Records
Criminal Records Ins. Criminal
Records
POL-Net  Driver Licence
23

With the Decision Support System, procedural mistakes are reduced to a
minimum level
24

Virtual discussion forums within judicial organization about
jurisprudence is in place, information sharing and25
exchanging is enabled

The Document Management System (DMS) in our Ministry has been
integrated. Exchange of the electronic documents between the Ministry and
26
Province units and between the units has been started.

UYAP’S Web Mail Server Has 60.000 USERS

27

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To transfer key business processes of the judicial system into central
electronic means
To reduce the clerical, administrative and communications costs which
would otherwise be incurred in manuel and paper- based system.
Reductions in staffing and use the personal most effective
To create a Databank of information on relevant legislation, regulations,
circulars, template texts and policies Information etc.
To produce Management Reports for performance, Work Reports for
planning or recording etc.
To research information which is needed during processes
To create fast, secure and efficient information system enabling the
appropriate sharing of information across the wider Turkish judicial services
Composing alerts to prevent from basic judicial errors

28

Objectives of UYAP
Republic of Turkey
Ministry of Justice

Interface judicial institutions with each other
and with concerned institutions
Providing transparency
Fulfill inspections in to electronic means
Give process information's and basic legal aids
to citizens via internet
Set up central document management system
between TJS Units
Procure data for doing data mining in judicial
field
Obtain very strong and efficient judicial central
29
infrastructure

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To provide the capability to measure performance and
report on the effectiveness of Turkish judicial services
in terms of such performance indicators are defined by
Government and stakeholders. The data required for
this would be captured and made available through the
operational UYAP system
To provide a research capability to evaluate the impact
and effectiveness of offender-crime assessment tools
(yet to be implemented) and programmes and
interventions designed to reduce crimes
30

Scopes and interfaces
Republic of Turkey
Ministry of Justice

The scope includes all functions required to
support and enable transactions via electronic
means between judicial institutions
The scope includes also fulfillment of finance
and commissioning functions, human
resources management, payroll, training
management, property management , asset
administration and other supporting services
31

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Penal Law System
Civil Law System
Administrative Law System
Public Prosecutors Services System
Court of Cessation System
Probation System
Verdict Support System
Lawyer Information System
Enforcement-Bankruptcy System
Convict-Arrest Management System

32

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Citizen Information System
Personal Management System
Financial Management System
Supply Management System
Procurement Management System
Training Management System
Document Management System
Forensic Medicine System
General Support System
33

UYAP SYSTEM CENTRE
We have also disaster Recovery Center
Republic of Turkey
Ministry of Justice

34

UYAP Databank
Republic of Turkey
Ministry of Justice

Legislation
Directives
Sentences

Case law
Judicial essays

Template texts
Circulars etc.

35

36

Lawyer Portal

37

Constrains
Republic of Turkey
Ministry of Justice

Technological constraints
Managing the IS/IT function – which models
to use?
Effective use processes
Training, behaviours etc. Integrate
information capture & use into operational
business processes
Flexible & re-usable IT infrastructure – what
are the available IT infrastructures?
38

MANAGEMENT ENVIRONMENTS FOR IS/IT

High
Diffusion

Diffusion degree of
decentralisation
of IS/IT control

Low
Diffusion

OPPORTUNISTIC
COMPLEX CONTROL
DE-CENTRALISED
CENTRALISED CONTROL
CONTROL
FOR SOME SYSTEMS, DEFEDERAL, SHORT-TERM
CENTRALISED FOR
PRIORITIES, LACK OF
OTHERS. DIFFICULT TO
INTEGRATION
MANAGE

TRADITIONAL
BACKBONE
CENTRALISED
CENTRALISED CONTROL
CONTROL, I.S. NOT
- I.S. CRITICAL TO
CRITICAL TO BUSINESS,
BUSINESS. HIGH
EFFICIENCY GOALS
INTEGRATION.
ONLY
EFFECTIVENESS GOALS

Low
infusion

High
infusion

Infusion - degree of dependence on IS/IT

39

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Speed and efficiency of operations
Integration with other justice agencies to enable information
exchange with key stakeholders (police, gendarme, prisons,
customs, etc.)
Integration/interfaces with other state’s systems
Transparency in terms of accountability and data accuracy
Data standards and data standardization to improve data quality
and enable reliable operational and management reporting
Saving in personal i.e. Those who would otherwise be engaged
in data processing, clerical and administrative work
Cheaper judicial services
Data mining means that collection and dissemination of
aggregated data for research for consisting of future plan
System of alerts to identify users with some described alerts and
notices

40

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Decrease administrative and judicial so to enable
workload practitioners to focus on their other priorities
Obtain central financial audit
Save space with using electronic means instead of
paper files
Access to information and make transaction online,
instant and secure
Flexibility of working hours so if staff wants to work
independent from locality and offices
Performance management through integrated
management information
41

UYAP’s Initial Business
Benefits
Republic of Turkey
Ministry of Justice

Data repository and migration will be only in one
system for that reason will not be data confusion
and duplications
Simplify process
Self assessment by staff, they can monitor their
works in to electronic means
Provision of Clear Evidence on performence and
quality for inspectors, every processes are logging by
system
Generate data for policy makers
Prevention of corruption
Inters action between users (free lectern)
42

Management of UYAP
Republic of Turkey
Ministry of Justice

Senior Responsible Owner:
Minister of Justice

Board of UYAP
Head of Board is Undersecretary
Vice President of the Board is Deputy Undersecretary
Other members of the board are some general directors of the MoJ

Project team
Consist of about 250 staff

43

Republic of Turkey
Ministry of Justice

Group 1: UYAP’S Project Stakeholders

44

Republic of Turkey
Ministry of Justice

Group 2: UYAP’S Strategic Stakeholders

45

Republic of Turkey
Ministry of Justice

Group 3:UYAP’S Operational Stakeholders

46

Project Control
Republic of Turkey
Ministry of Justice

Overcoming resistance
Change control process
Compliance with project schedules/product
delivery monitoring arrangements
Reports for project board (exception,
highlight, End-Stage report etc)
Establish project support office (PSO) to
handle common management and to help our
users
47

WAN
Republic of Turkey
Ministry of Justice

satellite

BİM

spare

LAN

HUB STATION

LAN
LAN

territorial

48

Stage of the UYAP in courts
Republic of Turkey
Ministry of Justice

49

50

Citizens can reach their case information via Internet

51

They can be informed via web site about their cases or hearing dates

Lawyer can :
Pay process and tax fee from his office by use
of VPN Technology and or on Network in Bars
rooms through internet banking and UYAP,
Litigate a claim or dispute to court through
electronic means,
Review his cases via electronics means
Submit his petition online via UYAP
52

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

From the beginning of 26.04.2004, UYAP was expanded to cover 41
units
4.701.373 files have been entered via UYAP and these units have
carried out their all processes via UYAP from that date on.
In all of the units taken into operation, nearly 2.539.558
administrative files are operated by the means of UYAP system.

53

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

Some of the results obtained are stated below


For example, in the courts taken into operation, delivery bureaus
have been taken into operation and collection of charges and
duty distributions which are carried out hand by hand before are
now carried out by the system as to the objective criteria
determined in an electronic environment.



The most important hinder in this way is the resistance that the
users show against a new way of life. In order to break this
resistance the necessary laws support should be constituted,
public opinion support should be provided by making conscious
campaigns.

54

Republic of Turkey
Ministry of Justice

Thank you very much for your attention

If you have any questions please don’t hesitate to contact

[email protected]

55


Slide 24

Republic of Turkey
Ministry of Justice

UYAP

NATIONAL JUDICIARY INFORMATICS
SYSTEM

Cengiz TANRIKULU
Reporter Judge in Ministry of Justice, Turkey
13 February 2007
Ankara
1

CONTENT OF THE
CONFERENCE
Republic of Turkey
Ministry of Justice

Firstly this event will present an overview of the
National Judiciary Network Project (UYAP)

Secondly and mainly, we will share the
experiences of Turkish Ministry of Justice’s (MoJ)
National Judiciary Network Project (UYAP)
and give some quick facts about UYAP and
effects of the project on Turkish judicial system
and will evaluate UYAP’s outputs
2

What is ‘UYAP’
Republic of Turkey
Ministry of Justice

UYAP’s
expansion
is
INFORMATICS SYSTEM”

“NATIONAL

JUDICIARY

UYAP is a judicial central network project
which includes all of the courts, public prosecutors
services, prisons and detention houses, and other judicial
institutions in Turkey (Forensic medicine offices, probation
offices etc.)
All judicial Institutes connect online each other via UYAP
WAN
It’s purpose is providing vertical and horizontal integration
across Turkish judicial system and other government
departments and international organizations
3

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FACTS ON TURKISH JUSTICE SYSTEM
According to Turkish Constitution article 2 :
“Turkey is a democratic, secular and social state based
on rule of law”

According to Turkish Constitution article 141/3 :
“Carring through a lawsuit with minimal expenditure
and as far as possible speedy is task of jurisdiction”
4

HIGH LEVEL COURTHOUSES
Republic of Turkey
Ministry of Justice

Court System and competences

Constitutional

Court of

Court

Cassation

Constitutional
Jurisdiction

Civil

Jurisdiction

Council of
State

Administrative
Jurisdiction

5

Republic of Turkey
Ministry of Justice

Court of Cassation
(Appeal)

Criminal Departments

Civil Departments

6

Republic of Turkey
Ministry of Justice

First Instance courts

Criminal Courts

Civil Courts

General Criminal Courts
(Penal Court)

Felony Courts

Peace Courts

General Civil Courts

(High Criminal Court )

Magistrate Courts
7

Specialised Courts
Commercial C.
Labour C.
Maritime C.
Land Registry C.
Family C.
Consumer C.

Juvenile C.
Enforcement C.
Traffic C.
8

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FIGURES

9

Number of the
Judges and Prosecutors
Republic of Turkey
Ministry of Justice

Turkey has…
• 136 High Criminal Courts Centres
• And in 575 districts totally 708 courthouses,
• 443 Penitentiary and Detention Houses ,
• 23 Forensic Medicine Units,
• All in all, 7751 Courts, Public Prosecutor Services
and Enforcement Offices
• In civil judiciary 4529 judges and 3023 public
prosecutors,
• 491 administrative judges in administrative courts
10

CURRENT SITUATION OF CASE FILES IN TURKEY
Republic of Turkey
Ministry of Justice

PROSECUTIONWRITS
PROSECUTIONPREPARATION
CRIMINAL CASES
CIVIL LAWCASES
ADMINSTRATIVE CASES
ENFORCEMENT CASES
GRAND TOTAL

1.416.739
2.035.300
3.116.632
1.982.920
288.995
10.026.212
18.866.798

11

DELIVERED HARDWARE
in the scope of UYAP
Republic of Turkey
Ministry of Justice

Computer

28.664

Laser printer

16.093

Uninterruptible power supply
Laptop

6.140
11.700

Laptop printer

2.800

Scanner

4.677
12

CABLE LAYING
Republic of Turkey
Ministry of Justice

• Cable was laid in 807 units 41.175
connection points across Turkey

ANKARA

13

UYAP Was Put In Operation
Felony Court Centers

107

Regional
Administartive
Courts

21

Provinces

281

Prison and Detention
Houses
ADLİ TIP
BİRİMForensic
Medicine Units
Totaly

460

6
779
14

UYAP Operation Map
UYAP Map of to commence operations
where UYAP was put in operation
http://www.adalet.gov.tr/harita/harita.html

15

Average duration of assize
Republic of Turkey
Ministry of Justice

Council
of State
Civil (Days)
Penal (Days)

CoCes.

General
Courts
0

200

400

600

General Courts : Penal

: 266 days

Civil

: 241 days

Penal
Civil

: 283 days
: 86 days
: 460 16
days

C.o. Cassation
Council of State

Some other figures
Republic of Turkey
Ministry of Justice

Auxiliary Court Personal : (Aprox.) 30 000
Members of the C.o.Cas 250
Members of Council of State:78
Lawyers (Aprox.) 40.000
In 443 Prisons
Current Number of convicts : 58 000
Total Prison Officials: 31 000
17

UYAP e-Learning

18

EDUCATIONS are given in laboratories
Republic of Turkey
Ministry of Justice

19

The Basic Requirements Of Turkish Judicial
System and what has been doing?
Republic of Turkey
Ministry of Justice

• Turkish government nowadays is fallowing a national
programme for reinforcement and to accelerate the judicial
system
• They are also implementing various measures on judicial
modernisation and penal reform and want to improve the
functioning and efficiency of the judiciary
• UYAP was prepared and established by MoJ within the
context of to create an effective and less bureaucratic judicial
system for each concerned institution and citizens as one and
very important measure
20

Project plan with milestones
Republic of Turkey

Design of the

Ministry of Justice

TJS
Revision
In 2000

Composing
of the
project
schedule
In 2001

Appraisal
Project’s
finish time

Project start
to roll out
in whole Turkey

End of
2007

at the beginning
of the 2005

Analysing
of the
process
In 2002

system and
production of
Programmes
and screens
In 2003

implementing
of the project

Testing
system and

in pilot units
at the
beginning of
the 2004

new
products
at the end of
the 2003
21

22

Scope of UYAP
Initiated Integration studies
 MERNİS, (MI)
 POL-NET
(Police)
 KİK,
(Procurement
Office)
 Adli Sicil,
Judicial statistics
and records
 MASAK,
Ministry of
Finance
 VEDOP,Tax
Automation
System
 DİE, Statistic

 TAKBİS, Land Registry
 Türkiye Noterler Birliği, Public Notaries Ass.
 Türkiye Barolar Birliği, Bar Ass.
 Gümrük Müsteşarlığı, Undersecretariat of Custom
 Dış İşleri Bakanlığı, Ministery Of Foreign Affairs
 Merkez Bankası, Central Bank

to import in the instant from …
MERNİS  Idendity Records
Criminal Records Ins. Criminal
Records
POL-Net  Driver Licence
23

With the Decision Support System, procedural mistakes are reduced to a
minimum level
24

Virtual discussion forums within judicial organization about
jurisprudence is in place, information sharing and25
exchanging is enabled

The Document Management System (DMS) in our Ministry has been
integrated. Exchange of the electronic documents between the Ministry and
26
Province units and between the units has been started.

UYAP’S Web Mail Server Has 60.000 USERS

27

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To transfer key business processes of the judicial system into central
electronic means
To reduce the clerical, administrative and communications costs which
would otherwise be incurred in manuel and paper- based system.
Reductions in staffing and use the personal most effective
To create a Databank of information on relevant legislation, regulations,
circulars, template texts and policies Information etc.
To produce Management Reports for performance, Work Reports for
planning or recording etc.
To research information which is needed during processes
To create fast, secure and efficient information system enabling the
appropriate sharing of information across the wider Turkish judicial services
Composing alerts to prevent from basic judicial errors

28

Objectives of UYAP
Republic of Turkey
Ministry of Justice

Interface judicial institutions with each other
and with concerned institutions
Providing transparency
Fulfill inspections in to electronic means
Give process information's and basic legal aids
to citizens via internet
Set up central document management system
between TJS Units
Procure data for doing data mining in judicial
field
Obtain very strong and efficient judicial central
29
infrastructure

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To provide the capability to measure performance and
report on the effectiveness of Turkish judicial services
in terms of such performance indicators are defined by
Government and stakeholders. The data required for
this would be captured and made available through the
operational UYAP system
To provide a research capability to evaluate the impact
and effectiveness of offender-crime assessment tools
(yet to be implemented) and programmes and
interventions designed to reduce crimes
30

Scopes and interfaces
Republic of Turkey
Ministry of Justice

The scope includes all functions required to
support and enable transactions via electronic
means between judicial institutions
The scope includes also fulfillment of finance
and commissioning functions, human
resources management, payroll, training
management, property management , asset
administration and other supporting services
31

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Penal Law System
Civil Law System
Administrative Law System
Public Prosecutors Services System
Court of Cessation System
Probation System
Verdict Support System
Lawyer Information System
Enforcement-Bankruptcy System
Convict-Arrest Management System

32

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Citizen Information System
Personal Management System
Financial Management System
Supply Management System
Procurement Management System
Training Management System
Document Management System
Forensic Medicine System
General Support System
33

UYAP SYSTEM CENTRE
We have also disaster Recovery Center
Republic of Turkey
Ministry of Justice

34

UYAP Databank
Republic of Turkey
Ministry of Justice

Legislation
Directives
Sentences

Case law
Judicial essays

Template texts
Circulars etc.

35

36

Lawyer Portal

37

Constrains
Republic of Turkey
Ministry of Justice

Technological constraints
Managing the IS/IT function – which models
to use?
Effective use processes
Training, behaviours etc. Integrate
information capture & use into operational
business processes
Flexible & re-usable IT infrastructure – what
are the available IT infrastructures?
38

MANAGEMENT ENVIRONMENTS FOR IS/IT

High
Diffusion

Diffusion degree of
decentralisation
of IS/IT control

Low
Diffusion

OPPORTUNISTIC
COMPLEX CONTROL
DE-CENTRALISED
CENTRALISED CONTROL
CONTROL
FOR SOME SYSTEMS, DEFEDERAL, SHORT-TERM
CENTRALISED FOR
PRIORITIES, LACK OF
OTHERS. DIFFICULT TO
INTEGRATION
MANAGE

TRADITIONAL
BACKBONE
CENTRALISED
CENTRALISED CONTROL
CONTROL, I.S. NOT
- I.S. CRITICAL TO
CRITICAL TO BUSINESS,
BUSINESS. HIGH
EFFICIENCY GOALS
INTEGRATION.
ONLY
EFFECTIVENESS GOALS

Low
infusion

High
infusion

Infusion - degree of dependence on IS/IT

39

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Speed and efficiency of operations
Integration with other justice agencies to enable information
exchange with key stakeholders (police, gendarme, prisons,
customs, etc.)
Integration/interfaces with other state’s systems
Transparency in terms of accountability and data accuracy
Data standards and data standardization to improve data quality
and enable reliable operational and management reporting
Saving in personal i.e. Those who would otherwise be engaged
in data processing, clerical and administrative work
Cheaper judicial services
Data mining means that collection and dissemination of
aggregated data for research for consisting of future plan
System of alerts to identify users with some described alerts and
notices

40

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Decrease administrative and judicial so to enable
workload practitioners to focus on their other priorities
Obtain central financial audit
Save space with using electronic means instead of
paper files
Access to information and make transaction online,
instant and secure
Flexibility of working hours so if staff wants to work
independent from locality and offices
Performance management through integrated
management information
41

UYAP’s Initial Business
Benefits
Republic of Turkey
Ministry of Justice

Data repository and migration will be only in one
system for that reason will not be data confusion
and duplications
Simplify process
Self assessment by staff, they can monitor their
works in to electronic means
Provision of Clear Evidence on performence and
quality for inspectors, every processes are logging by
system
Generate data for policy makers
Prevention of corruption
Inters action between users (free lectern)
42

Management of UYAP
Republic of Turkey
Ministry of Justice

Senior Responsible Owner:
Minister of Justice

Board of UYAP
Head of Board is Undersecretary
Vice President of the Board is Deputy Undersecretary
Other members of the board are some general directors of the MoJ

Project team
Consist of about 250 staff

43

Republic of Turkey
Ministry of Justice

Group 1: UYAP’S Project Stakeholders

44

Republic of Turkey
Ministry of Justice

Group 2: UYAP’S Strategic Stakeholders

45

Republic of Turkey
Ministry of Justice

Group 3:UYAP’S Operational Stakeholders

46

Project Control
Republic of Turkey
Ministry of Justice

Overcoming resistance
Change control process
Compliance with project schedules/product
delivery monitoring arrangements
Reports for project board (exception,
highlight, End-Stage report etc)
Establish project support office (PSO) to
handle common management and to help our
users
47

WAN
Republic of Turkey
Ministry of Justice

satellite

BİM

spare

LAN

HUB STATION

LAN
LAN

territorial

48

Stage of the UYAP in courts
Republic of Turkey
Ministry of Justice

49

50

Citizens can reach their case information via Internet

51

They can be informed via web site about their cases or hearing dates

Lawyer can :
Pay process and tax fee from his office by use
of VPN Technology and or on Network in Bars
rooms through internet banking and UYAP,
Litigate a claim or dispute to court through
electronic means,
Review his cases via electronics means
Submit his petition online via UYAP
52

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

From the beginning of 26.04.2004, UYAP was expanded to cover 41
units
4.701.373 files have been entered via UYAP and these units have
carried out their all processes via UYAP from that date on.
In all of the units taken into operation, nearly 2.539.558
administrative files are operated by the means of UYAP system.

53

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

Some of the results obtained are stated below


For example, in the courts taken into operation, delivery bureaus
have been taken into operation and collection of charges and
duty distributions which are carried out hand by hand before are
now carried out by the system as to the objective criteria
determined in an electronic environment.



The most important hinder in this way is the resistance that the
users show against a new way of life. In order to break this
resistance the necessary laws support should be constituted,
public opinion support should be provided by making conscious
campaigns.

54

Republic of Turkey
Ministry of Justice

Thank you very much for your attention

If you have any questions please don’t hesitate to contact

[email protected]

55


Slide 25

Republic of Turkey
Ministry of Justice

UYAP

NATIONAL JUDICIARY INFORMATICS
SYSTEM

Cengiz TANRIKULU
Reporter Judge in Ministry of Justice, Turkey
13 February 2007
Ankara
1

CONTENT OF THE
CONFERENCE
Republic of Turkey
Ministry of Justice

Firstly this event will present an overview of the
National Judiciary Network Project (UYAP)

Secondly and mainly, we will share the
experiences of Turkish Ministry of Justice’s (MoJ)
National Judiciary Network Project (UYAP)
and give some quick facts about UYAP and
effects of the project on Turkish judicial system
and will evaluate UYAP’s outputs
2

What is ‘UYAP’
Republic of Turkey
Ministry of Justice

UYAP’s
expansion
is
INFORMATICS SYSTEM”

“NATIONAL

JUDICIARY

UYAP is a judicial central network project
which includes all of the courts, public prosecutors
services, prisons and detention houses, and other judicial
institutions in Turkey (Forensic medicine offices, probation
offices etc.)
All judicial Institutes connect online each other via UYAP
WAN
It’s purpose is providing vertical and horizontal integration
across Turkish judicial system and other government
departments and international organizations
3

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FACTS ON TURKISH JUSTICE SYSTEM
According to Turkish Constitution article 2 :
“Turkey is a democratic, secular and social state based
on rule of law”

According to Turkish Constitution article 141/3 :
“Carring through a lawsuit with minimal expenditure
and as far as possible speedy is task of jurisdiction”
4

HIGH LEVEL COURTHOUSES
Republic of Turkey
Ministry of Justice

Court System and competences

Constitutional

Court of

Court

Cassation

Constitutional
Jurisdiction

Civil

Jurisdiction

Council of
State

Administrative
Jurisdiction

5

Republic of Turkey
Ministry of Justice

Court of Cassation
(Appeal)

Criminal Departments

Civil Departments

6

Republic of Turkey
Ministry of Justice

First Instance courts

Criminal Courts

Civil Courts

General Criminal Courts
(Penal Court)

Felony Courts

Peace Courts

General Civil Courts

(High Criminal Court )

Magistrate Courts
7

Specialised Courts
Commercial C.
Labour C.
Maritime C.
Land Registry C.
Family C.
Consumer C.

Juvenile C.
Enforcement C.
Traffic C.
8

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FIGURES

9

Number of the
Judges and Prosecutors
Republic of Turkey
Ministry of Justice

Turkey has…
• 136 High Criminal Courts Centres
• And in 575 districts totally 708 courthouses,
• 443 Penitentiary and Detention Houses ,
• 23 Forensic Medicine Units,
• All in all, 7751 Courts, Public Prosecutor Services
and Enforcement Offices
• In civil judiciary 4529 judges and 3023 public
prosecutors,
• 491 administrative judges in administrative courts
10

CURRENT SITUATION OF CASE FILES IN TURKEY
Republic of Turkey
Ministry of Justice

PROSECUTIONWRITS
PROSECUTIONPREPARATION
CRIMINAL CASES
CIVIL LAWCASES
ADMINSTRATIVE CASES
ENFORCEMENT CASES
GRAND TOTAL

1.416.739
2.035.300
3.116.632
1.982.920
288.995
10.026.212
18.866.798

11

DELIVERED HARDWARE
in the scope of UYAP
Republic of Turkey
Ministry of Justice

Computer

28.664

Laser printer

16.093

Uninterruptible power supply
Laptop

6.140
11.700

Laptop printer

2.800

Scanner

4.677
12

CABLE LAYING
Republic of Turkey
Ministry of Justice

• Cable was laid in 807 units 41.175
connection points across Turkey

ANKARA

13

UYAP Was Put In Operation
Felony Court Centers

107

Regional
Administartive
Courts

21

Provinces

281

Prison and Detention
Houses
ADLİ TIP
BİRİMForensic
Medicine Units
Totaly

460

6
779
14

UYAP Operation Map
UYAP Map of to commence operations
where UYAP was put in operation
http://www.adalet.gov.tr/harita/harita.html

15

Average duration of assize
Republic of Turkey
Ministry of Justice

Council
of State
Civil (Days)
Penal (Days)

CoCes.

General
Courts
0

200

400

600

General Courts : Penal

: 266 days

Civil

: 241 days

Penal
Civil

: 283 days
: 86 days
: 460 16
days

C.o. Cassation
Council of State

Some other figures
Republic of Turkey
Ministry of Justice

Auxiliary Court Personal : (Aprox.) 30 000
Members of the C.o.Cas 250
Members of Council of State:78
Lawyers (Aprox.) 40.000
In 443 Prisons
Current Number of convicts : 58 000
Total Prison Officials: 31 000
17

UYAP e-Learning

18

EDUCATIONS are given in laboratories
Republic of Turkey
Ministry of Justice

19

The Basic Requirements Of Turkish Judicial
System and what has been doing?
Republic of Turkey
Ministry of Justice

• Turkish government nowadays is fallowing a national
programme for reinforcement and to accelerate the judicial
system
• They are also implementing various measures on judicial
modernisation and penal reform and want to improve the
functioning and efficiency of the judiciary
• UYAP was prepared and established by MoJ within the
context of to create an effective and less bureaucratic judicial
system for each concerned institution and citizens as one and
very important measure
20

Project plan with milestones
Republic of Turkey

Design of the

Ministry of Justice

TJS
Revision
In 2000

Composing
of the
project
schedule
In 2001

Appraisal
Project’s
finish time

Project start
to roll out
in whole Turkey

End of
2007

at the beginning
of the 2005

Analysing
of the
process
In 2002

system and
production of
Programmes
and screens
In 2003

implementing
of the project

Testing
system and

in pilot units
at the
beginning of
the 2004

new
products
at the end of
the 2003
21

22

Scope of UYAP
Initiated Integration studies
 MERNİS, (MI)
 POL-NET
(Police)
 KİK,
(Procurement
Office)
 Adli Sicil,
Judicial statistics
and records
 MASAK,
Ministry of
Finance
 VEDOP,Tax
Automation
System
 DİE, Statistic

 TAKBİS, Land Registry
 Türkiye Noterler Birliği, Public Notaries Ass.
 Türkiye Barolar Birliği, Bar Ass.
 Gümrük Müsteşarlığı, Undersecretariat of Custom
 Dış İşleri Bakanlığı, Ministery Of Foreign Affairs
 Merkez Bankası, Central Bank

to import in the instant from …
MERNİS  Idendity Records
Criminal Records Ins. Criminal
Records
POL-Net  Driver Licence
23

With the Decision Support System, procedural mistakes are reduced to a
minimum level
24

Virtual discussion forums within judicial organization about
jurisprudence is in place, information sharing and25
exchanging is enabled

The Document Management System (DMS) in our Ministry has been
integrated. Exchange of the electronic documents between the Ministry and
26
Province units and between the units has been started.

UYAP’S Web Mail Server Has 60.000 USERS

27

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To transfer key business processes of the judicial system into central
electronic means
To reduce the clerical, administrative and communications costs which
would otherwise be incurred in manuel and paper- based system.
Reductions in staffing and use the personal most effective
To create a Databank of information on relevant legislation, regulations,
circulars, template texts and policies Information etc.
To produce Management Reports for performance, Work Reports for
planning or recording etc.
To research information which is needed during processes
To create fast, secure and efficient information system enabling the
appropriate sharing of information across the wider Turkish judicial services
Composing alerts to prevent from basic judicial errors

28

Objectives of UYAP
Republic of Turkey
Ministry of Justice

Interface judicial institutions with each other
and with concerned institutions
Providing transparency
Fulfill inspections in to electronic means
Give process information's and basic legal aids
to citizens via internet
Set up central document management system
between TJS Units
Procure data for doing data mining in judicial
field
Obtain very strong and efficient judicial central
29
infrastructure

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To provide the capability to measure performance and
report on the effectiveness of Turkish judicial services
in terms of such performance indicators are defined by
Government and stakeholders. The data required for
this would be captured and made available through the
operational UYAP system
To provide a research capability to evaluate the impact
and effectiveness of offender-crime assessment tools
(yet to be implemented) and programmes and
interventions designed to reduce crimes
30

Scopes and interfaces
Republic of Turkey
Ministry of Justice

The scope includes all functions required to
support and enable transactions via electronic
means between judicial institutions
The scope includes also fulfillment of finance
and commissioning functions, human
resources management, payroll, training
management, property management , asset
administration and other supporting services
31

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Penal Law System
Civil Law System
Administrative Law System
Public Prosecutors Services System
Court of Cessation System
Probation System
Verdict Support System
Lawyer Information System
Enforcement-Bankruptcy System
Convict-Arrest Management System

32

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Citizen Information System
Personal Management System
Financial Management System
Supply Management System
Procurement Management System
Training Management System
Document Management System
Forensic Medicine System
General Support System
33

UYAP SYSTEM CENTRE
We have also disaster Recovery Center
Republic of Turkey
Ministry of Justice

34

UYAP Databank
Republic of Turkey
Ministry of Justice

Legislation
Directives
Sentences

Case law
Judicial essays

Template texts
Circulars etc.

35

36

Lawyer Portal

37

Constrains
Republic of Turkey
Ministry of Justice

Technological constraints
Managing the IS/IT function – which models
to use?
Effective use processes
Training, behaviours etc. Integrate
information capture & use into operational
business processes
Flexible & re-usable IT infrastructure – what
are the available IT infrastructures?
38

MANAGEMENT ENVIRONMENTS FOR IS/IT

High
Diffusion

Diffusion degree of
decentralisation
of IS/IT control

Low
Diffusion

OPPORTUNISTIC
COMPLEX CONTROL
DE-CENTRALISED
CENTRALISED CONTROL
CONTROL
FOR SOME SYSTEMS, DEFEDERAL, SHORT-TERM
CENTRALISED FOR
PRIORITIES, LACK OF
OTHERS. DIFFICULT TO
INTEGRATION
MANAGE

TRADITIONAL
BACKBONE
CENTRALISED
CENTRALISED CONTROL
CONTROL, I.S. NOT
- I.S. CRITICAL TO
CRITICAL TO BUSINESS,
BUSINESS. HIGH
EFFICIENCY GOALS
INTEGRATION.
ONLY
EFFECTIVENESS GOALS

Low
infusion

High
infusion

Infusion - degree of dependence on IS/IT

39

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Speed and efficiency of operations
Integration with other justice agencies to enable information
exchange with key stakeholders (police, gendarme, prisons,
customs, etc.)
Integration/interfaces with other state’s systems
Transparency in terms of accountability and data accuracy
Data standards and data standardization to improve data quality
and enable reliable operational and management reporting
Saving in personal i.e. Those who would otherwise be engaged
in data processing, clerical and administrative work
Cheaper judicial services
Data mining means that collection and dissemination of
aggregated data for research for consisting of future plan
System of alerts to identify users with some described alerts and
notices

40

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Decrease administrative and judicial so to enable
workload practitioners to focus on their other priorities
Obtain central financial audit
Save space with using electronic means instead of
paper files
Access to information and make transaction online,
instant and secure
Flexibility of working hours so if staff wants to work
independent from locality and offices
Performance management through integrated
management information
41

UYAP’s Initial Business
Benefits
Republic of Turkey
Ministry of Justice

Data repository and migration will be only in one
system for that reason will not be data confusion
and duplications
Simplify process
Self assessment by staff, they can monitor their
works in to electronic means
Provision of Clear Evidence on performence and
quality for inspectors, every processes are logging by
system
Generate data for policy makers
Prevention of corruption
Inters action between users (free lectern)
42

Management of UYAP
Republic of Turkey
Ministry of Justice

Senior Responsible Owner:
Minister of Justice

Board of UYAP
Head of Board is Undersecretary
Vice President of the Board is Deputy Undersecretary
Other members of the board are some general directors of the MoJ

Project team
Consist of about 250 staff

43

Republic of Turkey
Ministry of Justice

Group 1: UYAP’S Project Stakeholders

44

Republic of Turkey
Ministry of Justice

Group 2: UYAP’S Strategic Stakeholders

45

Republic of Turkey
Ministry of Justice

Group 3:UYAP’S Operational Stakeholders

46

Project Control
Republic of Turkey
Ministry of Justice

Overcoming resistance
Change control process
Compliance with project schedules/product
delivery monitoring arrangements
Reports for project board (exception,
highlight, End-Stage report etc)
Establish project support office (PSO) to
handle common management and to help our
users
47

WAN
Republic of Turkey
Ministry of Justice

satellite

BİM

spare

LAN

HUB STATION

LAN
LAN

territorial

48

Stage of the UYAP in courts
Republic of Turkey
Ministry of Justice

49

50

Citizens can reach their case information via Internet

51

They can be informed via web site about their cases or hearing dates

Lawyer can :
Pay process and tax fee from his office by use
of VPN Technology and or on Network in Bars
rooms through internet banking and UYAP,
Litigate a claim or dispute to court through
electronic means,
Review his cases via electronics means
Submit his petition online via UYAP
52

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

From the beginning of 26.04.2004, UYAP was expanded to cover 41
units
4.701.373 files have been entered via UYAP and these units have
carried out their all processes via UYAP from that date on.
In all of the units taken into operation, nearly 2.539.558
administrative files are operated by the means of UYAP system.

53

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

Some of the results obtained are stated below


For example, in the courts taken into operation, delivery bureaus
have been taken into operation and collection of charges and
duty distributions which are carried out hand by hand before are
now carried out by the system as to the objective criteria
determined in an electronic environment.



The most important hinder in this way is the resistance that the
users show against a new way of life. In order to break this
resistance the necessary laws support should be constituted,
public opinion support should be provided by making conscious
campaigns.

54

Republic of Turkey
Ministry of Justice

Thank you very much for your attention

If you have any questions please don’t hesitate to contact

[email protected]

55


Slide 26

Republic of Turkey
Ministry of Justice

UYAP

NATIONAL JUDICIARY INFORMATICS
SYSTEM

Cengiz TANRIKULU
Reporter Judge in Ministry of Justice, Turkey
13 February 2007
Ankara
1

CONTENT OF THE
CONFERENCE
Republic of Turkey
Ministry of Justice

Firstly this event will present an overview of the
National Judiciary Network Project (UYAP)

Secondly and mainly, we will share the
experiences of Turkish Ministry of Justice’s (MoJ)
National Judiciary Network Project (UYAP)
and give some quick facts about UYAP and
effects of the project on Turkish judicial system
and will evaluate UYAP’s outputs
2

What is ‘UYAP’
Republic of Turkey
Ministry of Justice

UYAP’s
expansion
is
INFORMATICS SYSTEM”

“NATIONAL

JUDICIARY

UYAP is a judicial central network project
which includes all of the courts, public prosecutors
services, prisons and detention houses, and other judicial
institutions in Turkey (Forensic medicine offices, probation
offices etc.)
All judicial Institutes connect online each other via UYAP
WAN
It’s purpose is providing vertical and horizontal integration
across Turkish judicial system and other government
departments and international organizations
3

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FACTS ON TURKISH JUSTICE SYSTEM
According to Turkish Constitution article 2 :
“Turkey is a democratic, secular and social state based
on rule of law”

According to Turkish Constitution article 141/3 :
“Carring through a lawsuit with minimal expenditure
and as far as possible speedy is task of jurisdiction”
4

HIGH LEVEL COURTHOUSES
Republic of Turkey
Ministry of Justice

Court System and competences

Constitutional

Court of

Court

Cassation

Constitutional
Jurisdiction

Civil

Jurisdiction

Council of
State

Administrative
Jurisdiction

5

Republic of Turkey
Ministry of Justice

Court of Cassation
(Appeal)

Criminal Departments

Civil Departments

6

Republic of Turkey
Ministry of Justice

First Instance courts

Criminal Courts

Civil Courts

General Criminal Courts
(Penal Court)

Felony Courts

Peace Courts

General Civil Courts

(High Criminal Court )

Magistrate Courts
7

Specialised Courts
Commercial C.
Labour C.
Maritime C.
Land Registry C.
Family C.
Consumer C.

Juvenile C.
Enforcement C.
Traffic C.
8

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FIGURES

9

Number of the
Judges and Prosecutors
Republic of Turkey
Ministry of Justice

Turkey has…
• 136 High Criminal Courts Centres
• And in 575 districts totally 708 courthouses,
• 443 Penitentiary and Detention Houses ,
• 23 Forensic Medicine Units,
• All in all, 7751 Courts, Public Prosecutor Services
and Enforcement Offices
• In civil judiciary 4529 judges and 3023 public
prosecutors,
• 491 administrative judges in administrative courts
10

CURRENT SITUATION OF CASE FILES IN TURKEY
Republic of Turkey
Ministry of Justice

PROSECUTIONWRITS
PROSECUTIONPREPARATION
CRIMINAL CASES
CIVIL LAWCASES
ADMINSTRATIVE CASES
ENFORCEMENT CASES
GRAND TOTAL

1.416.739
2.035.300
3.116.632
1.982.920
288.995
10.026.212
18.866.798

11

DELIVERED HARDWARE
in the scope of UYAP
Republic of Turkey
Ministry of Justice

Computer

28.664

Laser printer

16.093

Uninterruptible power supply
Laptop

6.140
11.700

Laptop printer

2.800

Scanner

4.677
12

CABLE LAYING
Republic of Turkey
Ministry of Justice

• Cable was laid in 807 units 41.175
connection points across Turkey

ANKARA

13

UYAP Was Put In Operation
Felony Court Centers

107

Regional
Administartive
Courts

21

Provinces

281

Prison and Detention
Houses
ADLİ TIP
BİRİMForensic
Medicine Units
Totaly

460

6
779
14

UYAP Operation Map
UYAP Map of to commence operations
where UYAP was put in operation
http://www.adalet.gov.tr/harita/harita.html

15

Average duration of assize
Republic of Turkey
Ministry of Justice

Council
of State
Civil (Days)
Penal (Days)

CoCes.

General
Courts
0

200

400

600

General Courts : Penal

: 266 days

Civil

: 241 days

Penal
Civil

: 283 days
: 86 days
: 460 16
days

C.o. Cassation
Council of State

Some other figures
Republic of Turkey
Ministry of Justice

Auxiliary Court Personal : (Aprox.) 30 000
Members of the C.o.Cas 250
Members of Council of State:78
Lawyers (Aprox.) 40.000
In 443 Prisons
Current Number of convicts : 58 000
Total Prison Officials: 31 000
17

UYAP e-Learning

18

EDUCATIONS are given in laboratories
Republic of Turkey
Ministry of Justice

19

The Basic Requirements Of Turkish Judicial
System and what has been doing?
Republic of Turkey
Ministry of Justice

• Turkish government nowadays is fallowing a national
programme for reinforcement and to accelerate the judicial
system
• They are also implementing various measures on judicial
modernisation and penal reform and want to improve the
functioning and efficiency of the judiciary
• UYAP was prepared and established by MoJ within the
context of to create an effective and less bureaucratic judicial
system for each concerned institution and citizens as one and
very important measure
20

Project plan with milestones
Republic of Turkey

Design of the

Ministry of Justice

TJS
Revision
In 2000

Composing
of the
project
schedule
In 2001

Appraisal
Project’s
finish time

Project start
to roll out
in whole Turkey

End of
2007

at the beginning
of the 2005

Analysing
of the
process
In 2002

system and
production of
Programmes
and screens
In 2003

implementing
of the project

Testing
system and

in pilot units
at the
beginning of
the 2004

new
products
at the end of
the 2003
21

22

Scope of UYAP
Initiated Integration studies
 MERNİS, (MI)
 POL-NET
(Police)
 KİK,
(Procurement
Office)
 Adli Sicil,
Judicial statistics
and records
 MASAK,
Ministry of
Finance
 VEDOP,Tax
Automation
System
 DİE, Statistic

 TAKBİS, Land Registry
 Türkiye Noterler Birliği, Public Notaries Ass.
 Türkiye Barolar Birliği, Bar Ass.
 Gümrük Müsteşarlığı, Undersecretariat of Custom
 Dış İşleri Bakanlığı, Ministery Of Foreign Affairs
 Merkez Bankası, Central Bank

to import in the instant from …
MERNİS  Idendity Records
Criminal Records Ins. Criminal
Records
POL-Net  Driver Licence
23

With the Decision Support System, procedural mistakes are reduced to a
minimum level
24

Virtual discussion forums within judicial organization about
jurisprudence is in place, information sharing and25
exchanging is enabled

The Document Management System (DMS) in our Ministry has been
integrated. Exchange of the electronic documents between the Ministry and
26
Province units and between the units has been started.

UYAP’S Web Mail Server Has 60.000 USERS

27

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To transfer key business processes of the judicial system into central
electronic means
To reduce the clerical, administrative and communications costs which
would otherwise be incurred in manuel and paper- based system.
Reductions in staffing and use the personal most effective
To create a Databank of information on relevant legislation, regulations,
circulars, template texts and policies Information etc.
To produce Management Reports for performance, Work Reports for
planning or recording etc.
To research information which is needed during processes
To create fast, secure and efficient information system enabling the
appropriate sharing of information across the wider Turkish judicial services
Composing alerts to prevent from basic judicial errors

28

Objectives of UYAP
Republic of Turkey
Ministry of Justice

Interface judicial institutions with each other
and with concerned institutions
Providing transparency
Fulfill inspections in to electronic means
Give process information's and basic legal aids
to citizens via internet
Set up central document management system
between TJS Units
Procure data for doing data mining in judicial
field
Obtain very strong and efficient judicial central
29
infrastructure

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To provide the capability to measure performance and
report on the effectiveness of Turkish judicial services
in terms of such performance indicators are defined by
Government and stakeholders. The data required for
this would be captured and made available through the
operational UYAP system
To provide a research capability to evaluate the impact
and effectiveness of offender-crime assessment tools
(yet to be implemented) and programmes and
interventions designed to reduce crimes
30

Scopes and interfaces
Republic of Turkey
Ministry of Justice

The scope includes all functions required to
support and enable transactions via electronic
means between judicial institutions
The scope includes also fulfillment of finance
and commissioning functions, human
resources management, payroll, training
management, property management , asset
administration and other supporting services
31

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Penal Law System
Civil Law System
Administrative Law System
Public Prosecutors Services System
Court of Cessation System
Probation System
Verdict Support System
Lawyer Information System
Enforcement-Bankruptcy System
Convict-Arrest Management System

32

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Citizen Information System
Personal Management System
Financial Management System
Supply Management System
Procurement Management System
Training Management System
Document Management System
Forensic Medicine System
General Support System
33

UYAP SYSTEM CENTRE
We have also disaster Recovery Center
Republic of Turkey
Ministry of Justice

34

UYAP Databank
Republic of Turkey
Ministry of Justice

Legislation
Directives
Sentences

Case law
Judicial essays

Template texts
Circulars etc.

35

36

Lawyer Portal

37

Constrains
Republic of Turkey
Ministry of Justice

Technological constraints
Managing the IS/IT function – which models
to use?
Effective use processes
Training, behaviours etc. Integrate
information capture & use into operational
business processes
Flexible & re-usable IT infrastructure – what
are the available IT infrastructures?
38

MANAGEMENT ENVIRONMENTS FOR IS/IT

High
Diffusion

Diffusion degree of
decentralisation
of IS/IT control

Low
Diffusion

OPPORTUNISTIC
COMPLEX CONTROL
DE-CENTRALISED
CENTRALISED CONTROL
CONTROL
FOR SOME SYSTEMS, DEFEDERAL, SHORT-TERM
CENTRALISED FOR
PRIORITIES, LACK OF
OTHERS. DIFFICULT TO
INTEGRATION
MANAGE

TRADITIONAL
BACKBONE
CENTRALISED
CENTRALISED CONTROL
CONTROL, I.S. NOT
- I.S. CRITICAL TO
CRITICAL TO BUSINESS,
BUSINESS. HIGH
EFFICIENCY GOALS
INTEGRATION.
ONLY
EFFECTIVENESS GOALS

Low
infusion

High
infusion

Infusion - degree of dependence on IS/IT

39

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Speed and efficiency of operations
Integration with other justice agencies to enable information
exchange with key stakeholders (police, gendarme, prisons,
customs, etc.)
Integration/interfaces with other state’s systems
Transparency in terms of accountability and data accuracy
Data standards and data standardization to improve data quality
and enable reliable operational and management reporting
Saving in personal i.e. Those who would otherwise be engaged
in data processing, clerical and administrative work
Cheaper judicial services
Data mining means that collection and dissemination of
aggregated data for research for consisting of future plan
System of alerts to identify users with some described alerts and
notices

40

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Decrease administrative and judicial so to enable
workload practitioners to focus on their other priorities
Obtain central financial audit
Save space with using electronic means instead of
paper files
Access to information and make transaction online,
instant and secure
Flexibility of working hours so if staff wants to work
independent from locality and offices
Performance management through integrated
management information
41

UYAP’s Initial Business
Benefits
Republic of Turkey
Ministry of Justice

Data repository and migration will be only in one
system for that reason will not be data confusion
and duplications
Simplify process
Self assessment by staff, they can monitor their
works in to electronic means
Provision of Clear Evidence on performence and
quality for inspectors, every processes are logging by
system
Generate data for policy makers
Prevention of corruption
Inters action between users (free lectern)
42

Management of UYAP
Republic of Turkey
Ministry of Justice

Senior Responsible Owner:
Minister of Justice

Board of UYAP
Head of Board is Undersecretary
Vice President of the Board is Deputy Undersecretary
Other members of the board are some general directors of the MoJ

Project team
Consist of about 250 staff

43

Republic of Turkey
Ministry of Justice

Group 1: UYAP’S Project Stakeholders

44

Republic of Turkey
Ministry of Justice

Group 2: UYAP’S Strategic Stakeholders

45

Republic of Turkey
Ministry of Justice

Group 3:UYAP’S Operational Stakeholders

46

Project Control
Republic of Turkey
Ministry of Justice

Overcoming resistance
Change control process
Compliance with project schedules/product
delivery monitoring arrangements
Reports for project board (exception,
highlight, End-Stage report etc)
Establish project support office (PSO) to
handle common management and to help our
users
47

WAN
Republic of Turkey
Ministry of Justice

satellite

BİM

spare

LAN

HUB STATION

LAN
LAN

territorial

48

Stage of the UYAP in courts
Republic of Turkey
Ministry of Justice

49

50

Citizens can reach their case information via Internet

51

They can be informed via web site about their cases or hearing dates

Lawyer can :
Pay process and tax fee from his office by use
of VPN Technology and or on Network in Bars
rooms through internet banking and UYAP,
Litigate a claim or dispute to court through
electronic means,
Review his cases via electronics means
Submit his petition online via UYAP
52

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

From the beginning of 26.04.2004, UYAP was expanded to cover 41
units
4.701.373 files have been entered via UYAP and these units have
carried out their all processes via UYAP from that date on.
In all of the units taken into operation, nearly 2.539.558
administrative files are operated by the means of UYAP system.

53

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

Some of the results obtained are stated below


For example, in the courts taken into operation, delivery bureaus
have been taken into operation and collection of charges and
duty distributions which are carried out hand by hand before are
now carried out by the system as to the objective criteria
determined in an electronic environment.



The most important hinder in this way is the resistance that the
users show against a new way of life. In order to break this
resistance the necessary laws support should be constituted,
public opinion support should be provided by making conscious
campaigns.

54

Republic of Turkey
Ministry of Justice

Thank you very much for your attention

If you have any questions please don’t hesitate to contact

[email protected]

55


Slide 27

Republic of Turkey
Ministry of Justice

UYAP

NATIONAL JUDICIARY INFORMATICS
SYSTEM

Cengiz TANRIKULU
Reporter Judge in Ministry of Justice, Turkey
13 February 2007
Ankara
1

CONTENT OF THE
CONFERENCE
Republic of Turkey
Ministry of Justice

Firstly this event will present an overview of the
National Judiciary Network Project (UYAP)

Secondly and mainly, we will share the
experiences of Turkish Ministry of Justice’s (MoJ)
National Judiciary Network Project (UYAP)
and give some quick facts about UYAP and
effects of the project on Turkish judicial system
and will evaluate UYAP’s outputs
2

What is ‘UYAP’
Republic of Turkey
Ministry of Justice

UYAP’s
expansion
is
INFORMATICS SYSTEM”

“NATIONAL

JUDICIARY

UYAP is a judicial central network project
which includes all of the courts, public prosecutors
services, prisons and detention houses, and other judicial
institutions in Turkey (Forensic medicine offices, probation
offices etc.)
All judicial Institutes connect online each other via UYAP
WAN
It’s purpose is providing vertical and horizontal integration
across Turkish judicial system and other government
departments and international organizations
3

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FACTS ON TURKISH JUSTICE SYSTEM
According to Turkish Constitution article 2 :
“Turkey is a democratic, secular and social state based
on rule of law”

According to Turkish Constitution article 141/3 :
“Carring through a lawsuit with minimal expenditure
and as far as possible speedy is task of jurisdiction”
4

HIGH LEVEL COURTHOUSES
Republic of Turkey
Ministry of Justice

Court System and competences

Constitutional

Court of

Court

Cassation

Constitutional
Jurisdiction

Civil

Jurisdiction

Council of
State

Administrative
Jurisdiction

5

Republic of Turkey
Ministry of Justice

Court of Cassation
(Appeal)

Criminal Departments

Civil Departments

6

Republic of Turkey
Ministry of Justice

First Instance courts

Criminal Courts

Civil Courts

General Criminal Courts
(Penal Court)

Felony Courts

Peace Courts

General Civil Courts

(High Criminal Court )

Magistrate Courts
7

Specialised Courts
Commercial C.
Labour C.
Maritime C.
Land Registry C.
Family C.
Consumer C.

Juvenile C.
Enforcement C.
Traffic C.
8

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FIGURES

9

Number of the
Judges and Prosecutors
Republic of Turkey
Ministry of Justice

Turkey has…
• 136 High Criminal Courts Centres
• And in 575 districts totally 708 courthouses,
• 443 Penitentiary and Detention Houses ,
• 23 Forensic Medicine Units,
• All in all, 7751 Courts, Public Prosecutor Services
and Enforcement Offices
• In civil judiciary 4529 judges and 3023 public
prosecutors,
• 491 administrative judges in administrative courts
10

CURRENT SITUATION OF CASE FILES IN TURKEY
Republic of Turkey
Ministry of Justice

PROSECUTIONWRITS
PROSECUTIONPREPARATION
CRIMINAL CASES
CIVIL LAWCASES
ADMINSTRATIVE CASES
ENFORCEMENT CASES
GRAND TOTAL

1.416.739
2.035.300
3.116.632
1.982.920
288.995
10.026.212
18.866.798

11

DELIVERED HARDWARE
in the scope of UYAP
Republic of Turkey
Ministry of Justice

Computer

28.664

Laser printer

16.093

Uninterruptible power supply
Laptop

6.140
11.700

Laptop printer

2.800

Scanner

4.677
12

CABLE LAYING
Republic of Turkey
Ministry of Justice

• Cable was laid in 807 units 41.175
connection points across Turkey

ANKARA

13

UYAP Was Put In Operation
Felony Court Centers

107

Regional
Administartive
Courts

21

Provinces

281

Prison and Detention
Houses
ADLİ TIP
BİRİMForensic
Medicine Units
Totaly

460

6
779
14

UYAP Operation Map
UYAP Map of to commence operations
where UYAP was put in operation
http://www.adalet.gov.tr/harita/harita.html

15

Average duration of assize
Republic of Turkey
Ministry of Justice

Council
of State
Civil (Days)
Penal (Days)

CoCes.

General
Courts
0

200

400

600

General Courts : Penal

: 266 days

Civil

: 241 days

Penal
Civil

: 283 days
: 86 days
: 460 16
days

C.o. Cassation
Council of State

Some other figures
Republic of Turkey
Ministry of Justice

Auxiliary Court Personal : (Aprox.) 30 000
Members of the C.o.Cas 250
Members of Council of State:78
Lawyers (Aprox.) 40.000
In 443 Prisons
Current Number of convicts : 58 000
Total Prison Officials: 31 000
17

UYAP e-Learning

18

EDUCATIONS are given in laboratories
Republic of Turkey
Ministry of Justice

19

The Basic Requirements Of Turkish Judicial
System and what has been doing?
Republic of Turkey
Ministry of Justice

• Turkish government nowadays is fallowing a national
programme for reinforcement and to accelerate the judicial
system
• They are also implementing various measures on judicial
modernisation and penal reform and want to improve the
functioning and efficiency of the judiciary
• UYAP was prepared and established by MoJ within the
context of to create an effective and less bureaucratic judicial
system for each concerned institution and citizens as one and
very important measure
20

Project plan with milestones
Republic of Turkey

Design of the

Ministry of Justice

TJS
Revision
In 2000

Composing
of the
project
schedule
In 2001

Appraisal
Project’s
finish time

Project start
to roll out
in whole Turkey

End of
2007

at the beginning
of the 2005

Analysing
of the
process
In 2002

system and
production of
Programmes
and screens
In 2003

implementing
of the project

Testing
system and

in pilot units
at the
beginning of
the 2004

new
products
at the end of
the 2003
21

22

Scope of UYAP
Initiated Integration studies
 MERNİS, (MI)
 POL-NET
(Police)
 KİK,
(Procurement
Office)
 Adli Sicil,
Judicial statistics
and records
 MASAK,
Ministry of
Finance
 VEDOP,Tax
Automation
System
 DİE, Statistic

 TAKBİS, Land Registry
 Türkiye Noterler Birliği, Public Notaries Ass.
 Türkiye Barolar Birliği, Bar Ass.
 Gümrük Müsteşarlığı, Undersecretariat of Custom
 Dış İşleri Bakanlığı, Ministery Of Foreign Affairs
 Merkez Bankası, Central Bank

to import in the instant from …
MERNİS  Idendity Records
Criminal Records Ins. Criminal
Records
POL-Net  Driver Licence
23

With the Decision Support System, procedural mistakes are reduced to a
minimum level
24

Virtual discussion forums within judicial organization about
jurisprudence is in place, information sharing and25
exchanging is enabled

The Document Management System (DMS) in our Ministry has been
integrated. Exchange of the electronic documents between the Ministry and
26
Province units and between the units has been started.

UYAP’S Web Mail Server Has 60.000 USERS

27

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To transfer key business processes of the judicial system into central
electronic means
To reduce the clerical, administrative and communications costs which
would otherwise be incurred in manuel and paper- based system.
Reductions in staffing and use the personal most effective
To create a Databank of information on relevant legislation, regulations,
circulars, template texts and policies Information etc.
To produce Management Reports for performance, Work Reports for
planning or recording etc.
To research information which is needed during processes
To create fast, secure and efficient information system enabling the
appropriate sharing of information across the wider Turkish judicial services
Composing alerts to prevent from basic judicial errors

28

Objectives of UYAP
Republic of Turkey
Ministry of Justice

Interface judicial institutions with each other
and with concerned institutions
Providing transparency
Fulfill inspections in to electronic means
Give process information's and basic legal aids
to citizens via internet
Set up central document management system
between TJS Units
Procure data for doing data mining in judicial
field
Obtain very strong and efficient judicial central
29
infrastructure

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To provide the capability to measure performance and
report on the effectiveness of Turkish judicial services
in terms of such performance indicators are defined by
Government and stakeholders. The data required for
this would be captured and made available through the
operational UYAP system
To provide a research capability to evaluate the impact
and effectiveness of offender-crime assessment tools
(yet to be implemented) and programmes and
interventions designed to reduce crimes
30

Scopes and interfaces
Republic of Turkey
Ministry of Justice

The scope includes all functions required to
support and enable transactions via electronic
means between judicial institutions
The scope includes also fulfillment of finance
and commissioning functions, human
resources management, payroll, training
management, property management , asset
administration and other supporting services
31

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Penal Law System
Civil Law System
Administrative Law System
Public Prosecutors Services System
Court of Cessation System
Probation System
Verdict Support System
Lawyer Information System
Enforcement-Bankruptcy System
Convict-Arrest Management System

32

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Citizen Information System
Personal Management System
Financial Management System
Supply Management System
Procurement Management System
Training Management System
Document Management System
Forensic Medicine System
General Support System
33

UYAP SYSTEM CENTRE
We have also disaster Recovery Center
Republic of Turkey
Ministry of Justice

34

UYAP Databank
Republic of Turkey
Ministry of Justice

Legislation
Directives
Sentences

Case law
Judicial essays

Template texts
Circulars etc.

35

36

Lawyer Portal

37

Constrains
Republic of Turkey
Ministry of Justice

Technological constraints
Managing the IS/IT function – which models
to use?
Effective use processes
Training, behaviours etc. Integrate
information capture & use into operational
business processes
Flexible & re-usable IT infrastructure – what
are the available IT infrastructures?
38

MANAGEMENT ENVIRONMENTS FOR IS/IT

High
Diffusion

Diffusion degree of
decentralisation
of IS/IT control

Low
Diffusion

OPPORTUNISTIC
COMPLEX CONTROL
DE-CENTRALISED
CENTRALISED CONTROL
CONTROL
FOR SOME SYSTEMS, DEFEDERAL, SHORT-TERM
CENTRALISED FOR
PRIORITIES, LACK OF
OTHERS. DIFFICULT TO
INTEGRATION
MANAGE

TRADITIONAL
BACKBONE
CENTRALISED
CENTRALISED CONTROL
CONTROL, I.S. NOT
- I.S. CRITICAL TO
CRITICAL TO BUSINESS,
BUSINESS. HIGH
EFFICIENCY GOALS
INTEGRATION.
ONLY
EFFECTIVENESS GOALS

Low
infusion

High
infusion

Infusion - degree of dependence on IS/IT

39

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Speed and efficiency of operations
Integration with other justice agencies to enable information
exchange with key stakeholders (police, gendarme, prisons,
customs, etc.)
Integration/interfaces with other state’s systems
Transparency in terms of accountability and data accuracy
Data standards and data standardization to improve data quality
and enable reliable operational and management reporting
Saving in personal i.e. Those who would otherwise be engaged
in data processing, clerical and administrative work
Cheaper judicial services
Data mining means that collection and dissemination of
aggregated data for research for consisting of future plan
System of alerts to identify users with some described alerts and
notices

40

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Decrease administrative and judicial so to enable
workload practitioners to focus on their other priorities
Obtain central financial audit
Save space with using electronic means instead of
paper files
Access to information and make transaction online,
instant and secure
Flexibility of working hours so if staff wants to work
independent from locality and offices
Performance management through integrated
management information
41

UYAP’s Initial Business
Benefits
Republic of Turkey
Ministry of Justice

Data repository and migration will be only in one
system for that reason will not be data confusion
and duplications
Simplify process
Self assessment by staff, they can monitor their
works in to electronic means
Provision of Clear Evidence on performence and
quality for inspectors, every processes are logging by
system
Generate data for policy makers
Prevention of corruption
Inters action between users (free lectern)
42

Management of UYAP
Republic of Turkey
Ministry of Justice

Senior Responsible Owner:
Minister of Justice

Board of UYAP
Head of Board is Undersecretary
Vice President of the Board is Deputy Undersecretary
Other members of the board are some general directors of the MoJ

Project team
Consist of about 250 staff

43

Republic of Turkey
Ministry of Justice

Group 1: UYAP’S Project Stakeholders

44

Republic of Turkey
Ministry of Justice

Group 2: UYAP’S Strategic Stakeholders

45

Republic of Turkey
Ministry of Justice

Group 3:UYAP’S Operational Stakeholders

46

Project Control
Republic of Turkey
Ministry of Justice

Overcoming resistance
Change control process
Compliance with project schedules/product
delivery monitoring arrangements
Reports for project board (exception,
highlight, End-Stage report etc)
Establish project support office (PSO) to
handle common management and to help our
users
47

WAN
Republic of Turkey
Ministry of Justice

satellite

BİM

spare

LAN

HUB STATION

LAN
LAN

territorial

48

Stage of the UYAP in courts
Republic of Turkey
Ministry of Justice

49

50

Citizens can reach their case information via Internet

51

They can be informed via web site about their cases or hearing dates

Lawyer can :
Pay process and tax fee from his office by use
of VPN Technology and or on Network in Bars
rooms through internet banking and UYAP,
Litigate a claim or dispute to court through
electronic means,
Review his cases via electronics means
Submit his petition online via UYAP
52

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

From the beginning of 26.04.2004, UYAP was expanded to cover 41
units
4.701.373 files have been entered via UYAP and these units have
carried out their all processes via UYAP from that date on.
In all of the units taken into operation, nearly 2.539.558
administrative files are operated by the means of UYAP system.

53

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

Some of the results obtained are stated below


For example, in the courts taken into operation, delivery bureaus
have been taken into operation and collection of charges and
duty distributions which are carried out hand by hand before are
now carried out by the system as to the objective criteria
determined in an electronic environment.



The most important hinder in this way is the resistance that the
users show against a new way of life. In order to break this
resistance the necessary laws support should be constituted,
public opinion support should be provided by making conscious
campaigns.

54

Republic of Turkey
Ministry of Justice

Thank you very much for your attention

If you have any questions please don’t hesitate to contact

[email protected]

55


Slide 28

Republic of Turkey
Ministry of Justice

UYAP

NATIONAL JUDICIARY INFORMATICS
SYSTEM

Cengiz TANRIKULU
Reporter Judge in Ministry of Justice, Turkey
13 February 2007
Ankara
1

CONTENT OF THE
CONFERENCE
Republic of Turkey
Ministry of Justice

Firstly this event will present an overview of the
National Judiciary Network Project (UYAP)

Secondly and mainly, we will share the
experiences of Turkish Ministry of Justice’s (MoJ)
National Judiciary Network Project (UYAP)
and give some quick facts about UYAP and
effects of the project on Turkish judicial system
and will evaluate UYAP’s outputs
2

What is ‘UYAP’
Republic of Turkey
Ministry of Justice

UYAP’s
expansion
is
INFORMATICS SYSTEM”

“NATIONAL

JUDICIARY

UYAP is a judicial central network project
which includes all of the courts, public prosecutors
services, prisons and detention houses, and other judicial
institutions in Turkey (Forensic medicine offices, probation
offices etc.)
All judicial Institutes connect online each other via UYAP
WAN
It’s purpose is providing vertical and horizontal integration
across Turkish judicial system and other government
departments and international organizations
3

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FACTS ON TURKISH JUSTICE SYSTEM
According to Turkish Constitution article 2 :
“Turkey is a democratic, secular and social state based
on rule of law”

According to Turkish Constitution article 141/3 :
“Carring through a lawsuit with minimal expenditure
and as far as possible speedy is task of jurisdiction”
4

HIGH LEVEL COURTHOUSES
Republic of Turkey
Ministry of Justice

Court System and competences

Constitutional

Court of

Court

Cassation

Constitutional
Jurisdiction

Civil

Jurisdiction

Council of
State

Administrative
Jurisdiction

5

Republic of Turkey
Ministry of Justice

Court of Cassation
(Appeal)

Criminal Departments

Civil Departments

6

Republic of Turkey
Ministry of Justice

First Instance courts

Criminal Courts

Civil Courts

General Criminal Courts
(Penal Court)

Felony Courts

Peace Courts

General Civil Courts

(High Criminal Court )

Magistrate Courts
7

Specialised Courts
Commercial C.
Labour C.
Maritime C.
Land Registry C.
Family C.
Consumer C.

Juvenile C.
Enforcement C.
Traffic C.
8

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FIGURES

9

Number of the
Judges and Prosecutors
Republic of Turkey
Ministry of Justice

Turkey has…
• 136 High Criminal Courts Centres
• And in 575 districts totally 708 courthouses,
• 443 Penitentiary and Detention Houses ,
• 23 Forensic Medicine Units,
• All in all, 7751 Courts, Public Prosecutor Services
and Enforcement Offices
• In civil judiciary 4529 judges and 3023 public
prosecutors,
• 491 administrative judges in administrative courts
10

CURRENT SITUATION OF CASE FILES IN TURKEY
Republic of Turkey
Ministry of Justice

PROSECUTIONWRITS
PROSECUTIONPREPARATION
CRIMINAL CASES
CIVIL LAWCASES
ADMINSTRATIVE CASES
ENFORCEMENT CASES
GRAND TOTAL

1.416.739
2.035.300
3.116.632
1.982.920
288.995
10.026.212
18.866.798

11

DELIVERED HARDWARE
in the scope of UYAP
Republic of Turkey
Ministry of Justice

Computer

28.664

Laser printer

16.093

Uninterruptible power supply
Laptop

6.140
11.700

Laptop printer

2.800

Scanner

4.677
12

CABLE LAYING
Republic of Turkey
Ministry of Justice

• Cable was laid in 807 units 41.175
connection points across Turkey

ANKARA

13

UYAP Was Put In Operation
Felony Court Centers

107

Regional
Administartive
Courts

21

Provinces

281

Prison and Detention
Houses
ADLİ TIP
BİRİMForensic
Medicine Units
Totaly

460

6
779
14

UYAP Operation Map
UYAP Map of to commence operations
where UYAP was put in operation
http://www.adalet.gov.tr/harita/harita.html

15

Average duration of assize
Republic of Turkey
Ministry of Justice

Council
of State
Civil (Days)
Penal (Days)

CoCes.

General
Courts
0

200

400

600

General Courts : Penal

: 266 days

Civil

: 241 days

Penal
Civil

: 283 days
: 86 days
: 460 16
days

C.o. Cassation
Council of State

Some other figures
Republic of Turkey
Ministry of Justice

Auxiliary Court Personal : (Aprox.) 30 000
Members of the C.o.Cas 250
Members of Council of State:78
Lawyers (Aprox.) 40.000
In 443 Prisons
Current Number of convicts : 58 000
Total Prison Officials: 31 000
17

UYAP e-Learning

18

EDUCATIONS are given in laboratories
Republic of Turkey
Ministry of Justice

19

The Basic Requirements Of Turkish Judicial
System and what has been doing?
Republic of Turkey
Ministry of Justice

• Turkish government nowadays is fallowing a national
programme for reinforcement and to accelerate the judicial
system
• They are also implementing various measures on judicial
modernisation and penal reform and want to improve the
functioning and efficiency of the judiciary
• UYAP was prepared and established by MoJ within the
context of to create an effective and less bureaucratic judicial
system for each concerned institution and citizens as one and
very important measure
20

Project plan with milestones
Republic of Turkey

Design of the

Ministry of Justice

TJS
Revision
In 2000

Composing
of the
project
schedule
In 2001

Appraisal
Project’s
finish time

Project start
to roll out
in whole Turkey

End of
2007

at the beginning
of the 2005

Analysing
of the
process
In 2002

system and
production of
Programmes
and screens
In 2003

implementing
of the project

Testing
system and

in pilot units
at the
beginning of
the 2004

new
products
at the end of
the 2003
21

22

Scope of UYAP
Initiated Integration studies
 MERNİS, (MI)
 POL-NET
(Police)
 KİK,
(Procurement
Office)
 Adli Sicil,
Judicial statistics
and records
 MASAK,
Ministry of
Finance
 VEDOP,Tax
Automation
System
 DİE, Statistic

 TAKBİS, Land Registry
 Türkiye Noterler Birliği, Public Notaries Ass.
 Türkiye Barolar Birliği, Bar Ass.
 Gümrük Müsteşarlığı, Undersecretariat of Custom
 Dış İşleri Bakanlığı, Ministery Of Foreign Affairs
 Merkez Bankası, Central Bank

to import in the instant from …
MERNİS  Idendity Records
Criminal Records Ins. Criminal
Records
POL-Net  Driver Licence
23

With the Decision Support System, procedural mistakes are reduced to a
minimum level
24

Virtual discussion forums within judicial organization about
jurisprudence is in place, information sharing and25
exchanging is enabled

The Document Management System (DMS) in our Ministry has been
integrated. Exchange of the electronic documents between the Ministry and
26
Province units and between the units has been started.

UYAP’S Web Mail Server Has 60.000 USERS

27

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To transfer key business processes of the judicial system into central
electronic means
To reduce the clerical, administrative and communications costs which
would otherwise be incurred in manuel and paper- based system.
Reductions in staffing and use the personal most effective
To create a Databank of information on relevant legislation, regulations,
circulars, template texts and policies Information etc.
To produce Management Reports for performance, Work Reports for
planning or recording etc.
To research information which is needed during processes
To create fast, secure and efficient information system enabling the
appropriate sharing of information across the wider Turkish judicial services
Composing alerts to prevent from basic judicial errors

28

Objectives of UYAP
Republic of Turkey
Ministry of Justice

Interface judicial institutions with each other
and with concerned institutions
Providing transparency
Fulfill inspections in to electronic means
Give process information's and basic legal aids
to citizens via internet
Set up central document management system
between TJS Units
Procure data for doing data mining in judicial
field
Obtain very strong and efficient judicial central
29
infrastructure

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To provide the capability to measure performance and
report on the effectiveness of Turkish judicial services
in terms of such performance indicators are defined by
Government and stakeholders. The data required for
this would be captured and made available through the
operational UYAP system
To provide a research capability to evaluate the impact
and effectiveness of offender-crime assessment tools
(yet to be implemented) and programmes and
interventions designed to reduce crimes
30

Scopes and interfaces
Republic of Turkey
Ministry of Justice

The scope includes all functions required to
support and enable transactions via electronic
means between judicial institutions
The scope includes also fulfillment of finance
and commissioning functions, human
resources management, payroll, training
management, property management , asset
administration and other supporting services
31

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Penal Law System
Civil Law System
Administrative Law System
Public Prosecutors Services System
Court of Cessation System
Probation System
Verdict Support System
Lawyer Information System
Enforcement-Bankruptcy System
Convict-Arrest Management System

32

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Citizen Information System
Personal Management System
Financial Management System
Supply Management System
Procurement Management System
Training Management System
Document Management System
Forensic Medicine System
General Support System
33

UYAP SYSTEM CENTRE
We have also disaster Recovery Center
Republic of Turkey
Ministry of Justice

34

UYAP Databank
Republic of Turkey
Ministry of Justice

Legislation
Directives
Sentences

Case law
Judicial essays

Template texts
Circulars etc.

35

36

Lawyer Portal

37

Constrains
Republic of Turkey
Ministry of Justice

Technological constraints
Managing the IS/IT function – which models
to use?
Effective use processes
Training, behaviours etc. Integrate
information capture & use into operational
business processes
Flexible & re-usable IT infrastructure – what
are the available IT infrastructures?
38

MANAGEMENT ENVIRONMENTS FOR IS/IT

High
Diffusion

Diffusion degree of
decentralisation
of IS/IT control

Low
Diffusion

OPPORTUNISTIC
COMPLEX CONTROL
DE-CENTRALISED
CENTRALISED CONTROL
CONTROL
FOR SOME SYSTEMS, DEFEDERAL, SHORT-TERM
CENTRALISED FOR
PRIORITIES, LACK OF
OTHERS. DIFFICULT TO
INTEGRATION
MANAGE

TRADITIONAL
BACKBONE
CENTRALISED
CENTRALISED CONTROL
CONTROL, I.S. NOT
- I.S. CRITICAL TO
CRITICAL TO BUSINESS,
BUSINESS. HIGH
EFFICIENCY GOALS
INTEGRATION.
ONLY
EFFECTIVENESS GOALS

Low
infusion

High
infusion

Infusion - degree of dependence on IS/IT

39

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Speed and efficiency of operations
Integration with other justice agencies to enable information
exchange with key stakeholders (police, gendarme, prisons,
customs, etc.)
Integration/interfaces with other state’s systems
Transparency in terms of accountability and data accuracy
Data standards and data standardization to improve data quality
and enable reliable operational and management reporting
Saving in personal i.e. Those who would otherwise be engaged
in data processing, clerical and administrative work
Cheaper judicial services
Data mining means that collection and dissemination of
aggregated data for research for consisting of future plan
System of alerts to identify users with some described alerts and
notices

40

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Decrease administrative and judicial so to enable
workload practitioners to focus on their other priorities
Obtain central financial audit
Save space with using electronic means instead of
paper files
Access to information and make transaction online,
instant and secure
Flexibility of working hours so if staff wants to work
independent from locality and offices
Performance management through integrated
management information
41

UYAP’s Initial Business
Benefits
Republic of Turkey
Ministry of Justice

Data repository and migration will be only in one
system for that reason will not be data confusion
and duplications
Simplify process
Self assessment by staff, they can monitor their
works in to electronic means
Provision of Clear Evidence on performence and
quality for inspectors, every processes are logging by
system
Generate data for policy makers
Prevention of corruption
Inters action between users (free lectern)
42

Management of UYAP
Republic of Turkey
Ministry of Justice

Senior Responsible Owner:
Minister of Justice

Board of UYAP
Head of Board is Undersecretary
Vice President of the Board is Deputy Undersecretary
Other members of the board are some general directors of the MoJ

Project team
Consist of about 250 staff

43

Republic of Turkey
Ministry of Justice

Group 1: UYAP’S Project Stakeholders

44

Republic of Turkey
Ministry of Justice

Group 2: UYAP’S Strategic Stakeholders

45

Republic of Turkey
Ministry of Justice

Group 3:UYAP’S Operational Stakeholders

46

Project Control
Republic of Turkey
Ministry of Justice

Overcoming resistance
Change control process
Compliance with project schedules/product
delivery monitoring arrangements
Reports for project board (exception,
highlight, End-Stage report etc)
Establish project support office (PSO) to
handle common management and to help our
users
47

WAN
Republic of Turkey
Ministry of Justice

satellite

BİM

spare

LAN

HUB STATION

LAN
LAN

territorial

48

Stage of the UYAP in courts
Republic of Turkey
Ministry of Justice

49

50

Citizens can reach their case information via Internet

51

They can be informed via web site about their cases or hearing dates

Lawyer can :
Pay process and tax fee from his office by use
of VPN Technology and or on Network in Bars
rooms through internet banking and UYAP,
Litigate a claim or dispute to court through
electronic means,
Review his cases via electronics means
Submit his petition online via UYAP
52

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

From the beginning of 26.04.2004, UYAP was expanded to cover 41
units
4.701.373 files have been entered via UYAP and these units have
carried out their all processes via UYAP from that date on.
In all of the units taken into operation, nearly 2.539.558
administrative files are operated by the means of UYAP system.

53

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

Some of the results obtained are stated below


For example, in the courts taken into operation, delivery bureaus
have been taken into operation and collection of charges and
duty distributions which are carried out hand by hand before are
now carried out by the system as to the objective criteria
determined in an electronic environment.



The most important hinder in this way is the resistance that the
users show against a new way of life. In order to break this
resistance the necessary laws support should be constituted,
public opinion support should be provided by making conscious
campaigns.

54

Republic of Turkey
Ministry of Justice

Thank you very much for your attention

If you have any questions please don’t hesitate to contact

[email protected]

55


Slide 29

Republic of Turkey
Ministry of Justice

UYAP

NATIONAL JUDICIARY INFORMATICS
SYSTEM

Cengiz TANRIKULU
Reporter Judge in Ministry of Justice, Turkey
13 February 2007
Ankara
1

CONTENT OF THE
CONFERENCE
Republic of Turkey
Ministry of Justice

Firstly this event will present an overview of the
National Judiciary Network Project (UYAP)

Secondly and mainly, we will share the
experiences of Turkish Ministry of Justice’s (MoJ)
National Judiciary Network Project (UYAP)
and give some quick facts about UYAP and
effects of the project on Turkish judicial system
and will evaluate UYAP’s outputs
2

What is ‘UYAP’
Republic of Turkey
Ministry of Justice

UYAP’s
expansion
is
INFORMATICS SYSTEM”

“NATIONAL

JUDICIARY

UYAP is a judicial central network project
which includes all of the courts, public prosecutors
services, prisons and detention houses, and other judicial
institutions in Turkey (Forensic medicine offices, probation
offices etc.)
All judicial Institutes connect online each other via UYAP
WAN
It’s purpose is providing vertical and horizontal integration
across Turkish judicial system and other government
departments and international organizations
3

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FACTS ON TURKISH JUSTICE SYSTEM
According to Turkish Constitution article 2 :
“Turkey is a democratic, secular and social state based
on rule of law”

According to Turkish Constitution article 141/3 :
“Carring through a lawsuit with minimal expenditure
and as far as possible speedy is task of jurisdiction”
4

HIGH LEVEL COURTHOUSES
Republic of Turkey
Ministry of Justice

Court System and competences

Constitutional

Court of

Court

Cassation

Constitutional
Jurisdiction

Civil

Jurisdiction

Council of
State

Administrative
Jurisdiction

5

Republic of Turkey
Ministry of Justice

Court of Cassation
(Appeal)

Criminal Departments

Civil Departments

6

Republic of Turkey
Ministry of Justice

First Instance courts

Criminal Courts

Civil Courts

General Criminal Courts
(Penal Court)

Felony Courts

Peace Courts

General Civil Courts

(High Criminal Court )

Magistrate Courts
7

Specialised Courts
Commercial C.
Labour C.
Maritime C.
Land Registry C.
Family C.
Consumer C.

Juvenile C.
Enforcement C.
Traffic C.
8

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FIGURES

9

Number of the
Judges and Prosecutors
Republic of Turkey
Ministry of Justice

Turkey has…
• 136 High Criminal Courts Centres
• And in 575 districts totally 708 courthouses,
• 443 Penitentiary and Detention Houses ,
• 23 Forensic Medicine Units,
• All in all, 7751 Courts, Public Prosecutor Services
and Enforcement Offices
• In civil judiciary 4529 judges and 3023 public
prosecutors,
• 491 administrative judges in administrative courts
10

CURRENT SITUATION OF CASE FILES IN TURKEY
Republic of Turkey
Ministry of Justice

PROSECUTIONWRITS
PROSECUTIONPREPARATION
CRIMINAL CASES
CIVIL LAWCASES
ADMINSTRATIVE CASES
ENFORCEMENT CASES
GRAND TOTAL

1.416.739
2.035.300
3.116.632
1.982.920
288.995
10.026.212
18.866.798

11

DELIVERED HARDWARE
in the scope of UYAP
Republic of Turkey
Ministry of Justice

Computer

28.664

Laser printer

16.093

Uninterruptible power supply
Laptop

6.140
11.700

Laptop printer

2.800

Scanner

4.677
12

CABLE LAYING
Republic of Turkey
Ministry of Justice

• Cable was laid in 807 units 41.175
connection points across Turkey

ANKARA

13

UYAP Was Put In Operation
Felony Court Centers

107

Regional
Administartive
Courts

21

Provinces

281

Prison and Detention
Houses
ADLİ TIP
BİRİMForensic
Medicine Units
Totaly

460

6
779
14

UYAP Operation Map
UYAP Map of to commence operations
where UYAP was put in operation
http://www.adalet.gov.tr/harita/harita.html

15

Average duration of assize
Republic of Turkey
Ministry of Justice

Council
of State
Civil (Days)
Penal (Days)

CoCes.

General
Courts
0

200

400

600

General Courts : Penal

: 266 days

Civil

: 241 days

Penal
Civil

: 283 days
: 86 days
: 460 16
days

C.o. Cassation
Council of State

Some other figures
Republic of Turkey
Ministry of Justice

Auxiliary Court Personal : (Aprox.) 30 000
Members of the C.o.Cas 250
Members of Council of State:78
Lawyers (Aprox.) 40.000
In 443 Prisons
Current Number of convicts : 58 000
Total Prison Officials: 31 000
17

UYAP e-Learning

18

EDUCATIONS are given in laboratories
Republic of Turkey
Ministry of Justice

19

The Basic Requirements Of Turkish Judicial
System and what has been doing?
Republic of Turkey
Ministry of Justice

• Turkish government nowadays is fallowing a national
programme for reinforcement and to accelerate the judicial
system
• They are also implementing various measures on judicial
modernisation and penal reform and want to improve the
functioning and efficiency of the judiciary
• UYAP was prepared and established by MoJ within the
context of to create an effective and less bureaucratic judicial
system for each concerned institution and citizens as one and
very important measure
20

Project plan with milestones
Republic of Turkey

Design of the

Ministry of Justice

TJS
Revision
In 2000

Composing
of the
project
schedule
In 2001

Appraisal
Project’s
finish time

Project start
to roll out
in whole Turkey

End of
2007

at the beginning
of the 2005

Analysing
of the
process
In 2002

system and
production of
Programmes
and screens
In 2003

implementing
of the project

Testing
system and

in pilot units
at the
beginning of
the 2004

new
products
at the end of
the 2003
21

22

Scope of UYAP
Initiated Integration studies
 MERNİS, (MI)
 POL-NET
(Police)
 KİK,
(Procurement
Office)
 Adli Sicil,
Judicial statistics
and records
 MASAK,
Ministry of
Finance
 VEDOP,Tax
Automation
System
 DİE, Statistic

 TAKBİS, Land Registry
 Türkiye Noterler Birliği, Public Notaries Ass.
 Türkiye Barolar Birliği, Bar Ass.
 Gümrük Müsteşarlığı, Undersecretariat of Custom
 Dış İşleri Bakanlığı, Ministery Of Foreign Affairs
 Merkez Bankası, Central Bank

to import in the instant from …
MERNİS  Idendity Records
Criminal Records Ins. Criminal
Records
POL-Net  Driver Licence
23

With the Decision Support System, procedural mistakes are reduced to a
minimum level
24

Virtual discussion forums within judicial organization about
jurisprudence is in place, information sharing and25
exchanging is enabled

The Document Management System (DMS) in our Ministry has been
integrated. Exchange of the electronic documents between the Ministry and
26
Province units and between the units has been started.

UYAP’S Web Mail Server Has 60.000 USERS

27

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To transfer key business processes of the judicial system into central
electronic means
To reduce the clerical, administrative and communications costs which
would otherwise be incurred in manuel and paper- based system.
Reductions in staffing and use the personal most effective
To create a Databank of information on relevant legislation, regulations,
circulars, template texts and policies Information etc.
To produce Management Reports for performance, Work Reports for
planning or recording etc.
To research information which is needed during processes
To create fast, secure and efficient information system enabling the
appropriate sharing of information across the wider Turkish judicial services
Composing alerts to prevent from basic judicial errors

28

Objectives of UYAP
Republic of Turkey
Ministry of Justice

Interface judicial institutions with each other
and with concerned institutions
Providing transparency
Fulfill inspections in to electronic means
Give process information's and basic legal aids
to citizens via internet
Set up central document management system
between TJS Units
Procure data for doing data mining in judicial
field
Obtain very strong and efficient judicial central
29
infrastructure

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To provide the capability to measure performance and
report on the effectiveness of Turkish judicial services
in terms of such performance indicators are defined by
Government and stakeholders. The data required for
this would be captured and made available through the
operational UYAP system
To provide a research capability to evaluate the impact
and effectiveness of offender-crime assessment tools
(yet to be implemented) and programmes and
interventions designed to reduce crimes
30

Scopes and interfaces
Republic of Turkey
Ministry of Justice

The scope includes all functions required to
support and enable transactions via electronic
means between judicial institutions
The scope includes also fulfillment of finance
and commissioning functions, human
resources management, payroll, training
management, property management , asset
administration and other supporting services
31

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Penal Law System
Civil Law System
Administrative Law System
Public Prosecutors Services System
Court of Cessation System
Probation System
Verdict Support System
Lawyer Information System
Enforcement-Bankruptcy System
Convict-Arrest Management System

32

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Citizen Information System
Personal Management System
Financial Management System
Supply Management System
Procurement Management System
Training Management System
Document Management System
Forensic Medicine System
General Support System
33

UYAP SYSTEM CENTRE
We have also disaster Recovery Center
Republic of Turkey
Ministry of Justice

34

UYAP Databank
Republic of Turkey
Ministry of Justice

Legislation
Directives
Sentences

Case law
Judicial essays

Template texts
Circulars etc.

35

36

Lawyer Portal

37

Constrains
Republic of Turkey
Ministry of Justice

Technological constraints
Managing the IS/IT function – which models
to use?
Effective use processes
Training, behaviours etc. Integrate
information capture & use into operational
business processes
Flexible & re-usable IT infrastructure – what
are the available IT infrastructures?
38

MANAGEMENT ENVIRONMENTS FOR IS/IT

High
Diffusion

Diffusion degree of
decentralisation
of IS/IT control

Low
Diffusion

OPPORTUNISTIC
COMPLEX CONTROL
DE-CENTRALISED
CENTRALISED CONTROL
CONTROL
FOR SOME SYSTEMS, DEFEDERAL, SHORT-TERM
CENTRALISED FOR
PRIORITIES, LACK OF
OTHERS. DIFFICULT TO
INTEGRATION
MANAGE

TRADITIONAL
BACKBONE
CENTRALISED
CENTRALISED CONTROL
CONTROL, I.S. NOT
- I.S. CRITICAL TO
CRITICAL TO BUSINESS,
BUSINESS. HIGH
EFFICIENCY GOALS
INTEGRATION.
ONLY
EFFECTIVENESS GOALS

Low
infusion

High
infusion

Infusion - degree of dependence on IS/IT

39

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Speed and efficiency of operations
Integration with other justice agencies to enable information
exchange with key stakeholders (police, gendarme, prisons,
customs, etc.)
Integration/interfaces with other state’s systems
Transparency in terms of accountability and data accuracy
Data standards and data standardization to improve data quality
and enable reliable operational and management reporting
Saving in personal i.e. Those who would otherwise be engaged
in data processing, clerical and administrative work
Cheaper judicial services
Data mining means that collection and dissemination of
aggregated data for research for consisting of future plan
System of alerts to identify users with some described alerts and
notices

40

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Decrease administrative and judicial so to enable
workload practitioners to focus on their other priorities
Obtain central financial audit
Save space with using electronic means instead of
paper files
Access to information and make transaction online,
instant and secure
Flexibility of working hours so if staff wants to work
independent from locality and offices
Performance management through integrated
management information
41

UYAP’s Initial Business
Benefits
Republic of Turkey
Ministry of Justice

Data repository and migration will be only in one
system for that reason will not be data confusion
and duplications
Simplify process
Self assessment by staff, they can monitor their
works in to electronic means
Provision of Clear Evidence on performence and
quality for inspectors, every processes are logging by
system
Generate data for policy makers
Prevention of corruption
Inters action between users (free lectern)
42

Management of UYAP
Republic of Turkey
Ministry of Justice

Senior Responsible Owner:
Minister of Justice

Board of UYAP
Head of Board is Undersecretary
Vice President of the Board is Deputy Undersecretary
Other members of the board are some general directors of the MoJ

Project team
Consist of about 250 staff

43

Republic of Turkey
Ministry of Justice

Group 1: UYAP’S Project Stakeholders

44

Republic of Turkey
Ministry of Justice

Group 2: UYAP’S Strategic Stakeholders

45

Republic of Turkey
Ministry of Justice

Group 3:UYAP’S Operational Stakeholders

46

Project Control
Republic of Turkey
Ministry of Justice

Overcoming resistance
Change control process
Compliance with project schedules/product
delivery monitoring arrangements
Reports for project board (exception,
highlight, End-Stage report etc)
Establish project support office (PSO) to
handle common management and to help our
users
47

WAN
Republic of Turkey
Ministry of Justice

satellite

BİM

spare

LAN

HUB STATION

LAN
LAN

territorial

48

Stage of the UYAP in courts
Republic of Turkey
Ministry of Justice

49

50

Citizens can reach their case information via Internet

51

They can be informed via web site about their cases or hearing dates

Lawyer can :
Pay process and tax fee from his office by use
of VPN Technology and or on Network in Bars
rooms through internet banking and UYAP,
Litigate a claim or dispute to court through
electronic means,
Review his cases via electronics means
Submit his petition online via UYAP
52

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

From the beginning of 26.04.2004, UYAP was expanded to cover 41
units
4.701.373 files have been entered via UYAP and these units have
carried out their all processes via UYAP from that date on.
In all of the units taken into operation, nearly 2.539.558
administrative files are operated by the means of UYAP system.

53

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

Some of the results obtained are stated below


For example, in the courts taken into operation, delivery bureaus
have been taken into operation and collection of charges and
duty distributions which are carried out hand by hand before are
now carried out by the system as to the objective criteria
determined in an electronic environment.



The most important hinder in this way is the resistance that the
users show against a new way of life. In order to break this
resistance the necessary laws support should be constituted,
public opinion support should be provided by making conscious
campaigns.

54

Republic of Turkey
Ministry of Justice

Thank you very much for your attention

If you have any questions please don’t hesitate to contact

[email protected]

55


Slide 30

Republic of Turkey
Ministry of Justice

UYAP

NATIONAL JUDICIARY INFORMATICS
SYSTEM

Cengiz TANRIKULU
Reporter Judge in Ministry of Justice, Turkey
13 February 2007
Ankara
1

CONTENT OF THE
CONFERENCE
Republic of Turkey
Ministry of Justice

Firstly this event will present an overview of the
National Judiciary Network Project (UYAP)

Secondly and mainly, we will share the
experiences of Turkish Ministry of Justice’s (MoJ)
National Judiciary Network Project (UYAP)
and give some quick facts about UYAP and
effects of the project on Turkish judicial system
and will evaluate UYAP’s outputs
2

What is ‘UYAP’
Republic of Turkey
Ministry of Justice

UYAP’s
expansion
is
INFORMATICS SYSTEM”

“NATIONAL

JUDICIARY

UYAP is a judicial central network project
which includes all of the courts, public prosecutors
services, prisons and detention houses, and other judicial
institutions in Turkey (Forensic medicine offices, probation
offices etc.)
All judicial Institutes connect online each other via UYAP
WAN
It’s purpose is providing vertical and horizontal integration
across Turkish judicial system and other government
departments and international organizations
3

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FACTS ON TURKISH JUSTICE SYSTEM
According to Turkish Constitution article 2 :
“Turkey is a democratic, secular and social state based
on rule of law”

According to Turkish Constitution article 141/3 :
“Carring through a lawsuit with minimal expenditure
and as far as possible speedy is task of jurisdiction”
4

HIGH LEVEL COURTHOUSES
Republic of Turkey
Ministry of Justice

Court System and competences

Constitutional

Court of

Court

Cassation

Constitutional
Jurisdiction

Civil

Jurisdiction

Council of
State

Administrative
Jurisdiction

5

Republic of Turkey
Ministry of Justice

Court of Cassation
(Appeal)

Criminal Departments

Civil Departments

6

Republic of Turkey
Ministry of Justice

First Instance courts

Criminal Courts

Civil Courts

General Criminal Courts
(Penal Court)

Felony Courts

Peace Courts

General Civil Courts

(High Criminal Court )

Magistrate Courts
7

Specialised Courts
Commercial C.
Labour C.
Maritime C.
Land Registry C.
Family C.
Consumer C.

Juvenile C.
Enforcement C.
Traffic C.
8

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FIGURES

9

Number of the
Judges and Prosecutors
Republic of Turkey
Ministry of Justice

Turkey has…
• 136 High Criminal Courts Centres
• And in 575 districts totally 708 courthouses,
• 443 Penitentiary and Detention Houses ,
• 23 Forensic Medicine Units,
• All in all, 7751 Courts, Public Prosecutor Services
and Enforcement Offices
• In civil judiciary 4529 judges and 3023 public
prosecutors,
• 491 administrative judges in administrative courts
10

CURRENT SITUATION OF CASE FILES IN TURKEY
Republic of Turkey
Ministry of Justice

PROSECUTIONWRITS
PROSECUTIONPREPARATION
CRIMINAL CASES
CIVIL LAWCASES
ADMINSTRATIVE CASES
ENFORCEMENT CASES
GRAND TOTAL

1.416.739
2.035.300
3.116.632
1.982.920
288.995
10.026.212
18.866.798

11

DELIVERED HARDWARE
in the scope of UYAP
Republic of Turkey
Ministry of Justice

Computer

28.664

Laser printer

16.093

Uninterruptible power supply
Laptop

6.140
11.700

Laptop printer

2.800

Scanner

4.677
12

CABLE LAYING
Republic of Turkey
Ministry of Justice

• Cable was laid in 807 units 41.175
connection points across Turkey

ANKARA

13

UYAP Was Put In Operation
Felony Court Centers

107

Regional
Administartive
Courts

21

Provinces

281

Prison and Detention
Houses
ADLİ TIP
BİRİMForensic
Medicine Units
Totaly

460

6
779
14

UYAP Operation Map
UYAP Map of to commence operations
where UYAP was put in operation
http://www.adalet.gov.tr/harita/harita.html

15

Average duration of assize
Republic of Turkey
Ministry of Justice

Council
of State
Civil (Days)
Penal (Days)

CoCes.

General
Courts
0

200

400

600

General Courts : Penal

: 266 days

Civil

: 241 days

Penal
Civil

: 283 days
: 86 days
: 460 16
days

C.o. Cassation
Council of State

Some other figures
Republic of Turkey
Ministry of Justice

Auxiliary Court Personal : (Aprox.) 30 000
Members of the C.o.Cas 250
Members of Council of State:78
Lawyers (Aprox.) 40.000
In 443 Prisons
Current Number of convicts : 58 000
Total Prison Officials: 31 000
17

UYAP e-Learning

18

EDUCATIONS are given in laboratories
Republic of Turkey
Ministry of Justice

19

The Basic Requirements Of Turkish Judicial
System and what has been doing?
Republic of Turkey
Ministry of Justice

• Turkish government nowadays is fallowing a national
programme for reinforcement and to accelerate the judicial
system
• They are also implementing various measures on judicial
modernisation and penal reform and want to improve the
functioning and efficiency of the judiciary
• UYAP was prepared and established by MoJ within the
context of to create an effective and less bureaucratic judicial
system for each concerned institution and citizens as one and
very important measure
20

Project plan with milestones
Republic of Turkey

Design of the

Ministry of Justice

TJS
Revision
In 2000

Composing
of the
project
schedule
In 2001

Appraisal
Project’s
finish time

Project start
to roll out
in whole Turkey

End of
2007

at the beginning
of the 2005

Analysing
of the
process
In 2002

system and
production of
Programmes
and screens
In 2003

implementing
of the project

Testing
system and

in pilot units
at the
beginning of
the 2004

new
products
at the end of
the 2003
21

22

Scope of UYAP
Initiated Integration studies
 MERNİS, (MI)
 POL-NET
(Police)
 KİK,
(Procurement
Office)
 Adli Sicil,
Judicial statistics
and records
 MASAK,
Ministry of
Finance
 VEDOP,Tax
Automation
System
 DİE, Statistic

 TAKBİS, Land Registry
 Türkiye Noterler Birliği, Public Notaries Ass.
 Türkiye Barolar Birliği, Bar Ass.
 Gümrük Müsteşarlığı, Undersecretariat of Custom
 Dış İşleri Bakanlığı, Ministery Of Foreign Affairs
 Merkez Bankası, Central Bank

to import in the instant from …
MERNİS  Idendity Records
Criminal Records Ins. Criminal
Records
POL-Net  Driver Licence
23

With the Decision Support System, procedural mistakes are reduced to a
minimum level
24

Virtual discussion forums within judicial organization about
jurisprudence is in place, information sharing and25
exchanging is enabled

The Document Management System (DMS) in our Ministry has been
integrated. Exchange of the electronic documents between the Ministry and
26
Province units and between the units has been started.

UYAP’S Web Mail Server Has 60.000 USERS

27

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To transfer key business processes of the judicial system into central
electronic means
To reduce the clerical, administrative and communications costs which
would otherwise be incurred in manuel and paper- based system.
Reductions in staffing and use the personal most effective
To create a Databank of information on relevant legislation, regulations,
circulars, template texts and policies Information etc.
To produce Management Reports for performance, Work Reports for
planning or recording etc.
To research information which is needed during processes
To create fast, secure and efficient information system enabling the
appropriate sharing of information across the wider Turkish judicial services
Composing alerts to prevent from basic judicial errors

28

Objectives of UYAP
Republic of Turkey
Ministry of Justice

Interface judicial institutions with each other
and with concerned institutions
Providing transparency
Fulfill inspections in to electronic means
Give process information's and basic legal aids
to citizens via internet
Set up central document management system
between TJS Units
Procure data for doing data mining in judicial
field
Obtain very strong and efficient judicial central
29
infrastructure

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To provide the capability to measure performance and
report on the effectiveness of Turkish judicial services
in terms of such performance indicators are defined by
Government and stakeholders. The data required for
this would be captured and made available through the
operational UYAP system
To provide a research capability to evaluate the impact
and effectiveness of offender-crime assessment tools
(yet to be implemented) and programmes and
interventions designed to reduce crimes
30

Scopes and interfaces
Republic of Turkey
Ministry of Justice

The scope includes all functions required to
support and enable transactions via electronic
means between judicial institutions
The scope includes also fulfillment of finance
and commissioning functions, human
resources management, payroll, training
management, property management , asset
administration and other supporting services
31

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Penal Law System
Civil Law System
Administrative Law System
Public Prosecutors Services System
Court of Cessation System
Probation System
Verdict Support System
Lawyer Information System
Enforcement-Bankruptcy System
Convict-Arrest Management System

32

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Citizen Information System
Personal Management System
Financial Management System
Supply Management System
Procurement Management System
Training Management System
Document Management System
Forensic Medicine System
General Support System
33

UYAP SYSTEM CENTRE
We have also disaster Recovery Center
Republic of Turkey
Ministry of Justice

34

UYAP Databank
Republic of Turkey
Ministry of Justice

Legislation
Directives
Sentences

Case law
Judicial essays

Template texts
Circulars etc.

35

36

Lawyer Portal

37

Constrains
Republic of Turkey
Ministry of Justice

Technological constraints
Managing the IS/IT function – which models
to use?
Effective use processes
Training, behaviours etc. Integrate
information capture & use into operational
business processes
Flexible & re-usable IT infrastructure – what
are the available IT infrastructures?
38

MANAGEMENT ENVIRONMENTS FOR IS/IT

High
Diffusion

Diffusion degree of
decentralisation
of IS/IT control

Low
Diffusion

OPPORTUNISTIC
COMPLEX CONTROL
DE-CENTRALISED
CENTRALISED CONTROL
CONTROL
FOR SOME SYSTEMS, DEFEDERAL, SHORT-TERM
CENTRALISED FOR
PRIORITIES, LACK OF
OTHERS. DIFFICULT TO
INTEGRATION
MANAGE

TRADITIONAL
BACKBONE
CENTRALISED
CENTRALISED CONTROL
CONTROL, I.S. NOT
- I.S. CRITICAL TO
CRITICAL TO BUSINESS,
BUSINESS. HIGH
EFFICIENCY GOALS
INTEGRATION.
ONLY
EFFECTIVENESS GOALS

Low
infusion

High
infusion

Infusion - degree of dependence on IS/IT

39

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Speed and efficiency of operations
Integration with other justice agencies to enable information
exchange with key stakeholders (police, gendarme, prisons,
customs, etc.)
Integration/interfaces with other state’s systems
Transparency in terms of accountability and data accuracy
Data standards and data standardization to improve data quality
and enable reliable operational and management reporting
Saving in personal i.e. Those who would otherwise be engaged
in data processing, clerical and administrative work
Cheaper judicial services
Data mining means that collection and dissemination of
aggregated data for research for consisting of future plan
System of alerts to identify users with some described alerts and
notices

40

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Decrease administrative and judicial so to enable
workload practitioners to focus on their other priorities
Obtain central financial audit
Save space with using electronic means instead of
paper files
Access to information and make transaction online,
instant and secure
Flexibility of working hours so if staff wants to work
independent from locality and offices
Performance management through integrated
management information
41

UYAP’s Initial Business
Benefits
Republic of Turkey
Ministry of Justice

Data repository and migration will be only in one
system for that reason will not be data confusion
and duplications
Simplify process
Self assessment by staff, they can monitor their
works in to electronic means
Provision of Clear Evidence on performence and
quality for inspectors, every processes are logging by
system
Generate data for policy makers
Prevention of corruption
Inters action between users (free lectern)
42

Management of UYAP
Republic of Turkey
Ministry of Justice

Senior Responsible Owner:
Minister of Justice

Board of UYAP
Head of Board is Undersecretary
Vice President of the Board is Deputy Undersecretary
Other members of the board are some general directors of the MoJ

Project team
Consist of about 250 staff

43

Republic of Turkey
Ministry of Justice

Group 1: UYAP’S Project Stakeholders

44

Republic of Turkey
Ministry of Justice

Group 2: UYAP’S Strategic Stakeholders

45

Republic of Turkey
Ministry of Justice

Group 3:UYAP’S Operational Stakeholders

46

Project Control
Republic of Turkey
Ministry of Justice

Overcoming resistance
Change control process
Compliance with project schedules/product
delivery monitoring arrangements
Reports for project board (exception,
highlight, End-Stage report etc)
Establish project support office (PSO) to
handle common management and to help our
users
47

WAN
Republic of Turkey
Ministry of Justice

satellite

BİM

spare

LAN

HUB STATION

LAN
LAN

territorial

48

Stage of the UYAP in courts
Republic of Turkey
Ministry of Justice

49

50

Citizens can reach their case information via Internet

51

They can be informed via web site about their cases or hearing dates

Lawyer can :
Pay process and tax fee from his office by use
of VPN Technology and or on Network in Bars
rooms through internet banking and UYAP,
Litigate a claim or dispute to court through
electronic means,
Review his cases via electronics means
Submit his petition online via UYAP
52

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

From the beginning of 26.04.2004, UYAP was expanded to cover 41
units
4.701.373 files have been entered via UYAP and these units have
carried out their all processes via UYAP from that date on.
In all of the units taken into operation, nearly 2.539.558
administrative files are operated by the means of UYAP system.

53

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

Some of the results obtained are stated below


For example, in the courts taken into operation, delivery bureaus
have been taken into operation and collection of charges and
duty distributions which are carried out hand by hand before are
now carried out by the system as to the objective criteria
determined in an electronic environment.



The most important hinder in this way is the resistance that the
users show against a new way of life. In order to break this
resistance the necessary laws support should be constituted,
public opinion support should be provided by making conscious
campaigns.

54

Republic of Turkey
Ministry of Justice

Thank you very much for your attention

If you have any questions please don’t hesitate to contact

[email protected]

55


Slide 31

Republic of Turkey
Ministry of Justice

UYAP

NATIONAL JUDICIARY INFORMATICS
SYSTEM

Cengiz TANRIKULU
Reporter Judge in Ministry of Justice, Turkey
13 February 2007
Ankara
1

CONTENT OF THE
CONFERENCE
Republic of Turkey
Ministry of Justice

Firstly this event will present an overview of the
National Judiciary Network Project (UYAP)

Secondly and mainly, we will share the
experiences of Turkish Ministry of Justice’s (MoJ)
National Judiciary Network Project (UYAP)
and give some quick facts about UYAP and
effects of the project on Turkish judicial system
and will evaluate UYAP’s outputs
2

What is ‘UYAP’
Republic of Turkey
Ministry of Justice

UYAP’s
expansion
is
INFORMATICS SYSTEM”

“NATIONAL

JUDICIARY

UYAP is a judicial central network project
which includes all of the courts, public prosecutors
services, prisons and detention houses, and other judicial
institutions in Turkey (Forensic medicine offices, probation
offices etc.)
All judicial Institutes connect online each other via UYAP
WAN
It’s purpose is providing vertical and horizontal integration
across Turkish judicial system and other government
departments and international organizations
3

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FACTS ON TURKISH JUSTICE SYSTEM
According to Turkish Constitution article 2 :
“Turkey is a democratic, secular and social state based
on rule of law”

According to Turkish Constitution article 141/3 :
“Carring through a lawsuit with minimal expenditure
and as far as possible speedy is task of jurisdiction”
4

HIGH LEVEL COURTHOUSES
Republic of Turkey
Ministry of Justice

Court System and competences

Constitutional

Court of

Court

Cassation

Constitutional
Jurisdiction

Civil

Jurisdiction

Council of
State

Administrative
Jurisdiction

5

Republic of Turkey
Ministry of Justice

Court of Cassation
(Appeal)

Criminal Departments

Civil Departments

6

Republic of Turkey
Ministry of Justice

First Instance courts

Criminal Courts

Civil Courts

General Criminal Courts
(Penal Court)

Felony Courts

Peace Courts

General Civil Courts

(High Criminal Court )

Magistrate Courts
7

Specialised Courts
Commercial C.
Labour C.
Maritime C.
Land Registry C.
Family C.
Consumer C.

Juvenile C.
Enforcement C.
Traffic C.
8

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FIGURES

9

Number of the
Judges and Prosecutors
Republic of Turkey
Ministry of Justice

Turkey has…
• 136 High Criminal Courts Centres
• And in 575 districts totally 708 courthouses,
• 443 Penitentiary and Detention Houses ,
• 23 Forensic Medicine Units,
• All in all, 7751 Courts, Public Prosecutor Services
and Enforcement Offices
• In civil judiciary 4529 judges and 3023 public
prosecutors,
• 491 administrative judges in administrative courts
10

CURRENT SITUATION OF CASE FILES IN TURKEY
Republic of Turkey
Ministry of Justice

PROSECUTIONWRITS
PROSECUTIONPREPARATION
CRIMINAL CASES
CIVIL LAWCASES
ADMINSTRATIVE CASES
ENFORCEMENT CASES
GRAND TOTAL

1.416.739
2.035.300
3.116.632
1.982.920
288.995
10.026.212
18.866.798

11

DELIVERED HARDWARE
in the scope of UYAP
Republic of Turkey
Ministry of Justice

Computer

28.664

Laser printer

16.093

Uninterruptible power supply
Laptop

6.140
11.700

Laptop printer

2.800

Scanner

4.677
12

CABLE LAYING
Republic of Turkey
Ministry of Justice

• Cable was laid in 807 units 41.175
connection points across Turkey

ANKARA

13

UYAP Was Put In Operation
Felony Court Centers

107

Regional
Administartive
Courts

21

Provinces

281

Prison and Detention
Houses
ADLİ TIP
BİRİMForensic
Medicine Units
Totaly

460

6
779
14

UYAP Operation Map
UYAP Map of to commence operations
where UYAP was put in operation
http://www.adalet.gov.tr/harita/harita.html

15

Average duration of assize
Republic of Turkey
Ministry of Justice

Council
of State
Civil (Days)
Penal (Days)

CoCes.

General
Courts
0

200

400

600

General Courts : Penal

: 266 days

Civil

: 241 days

Penal
Civil

: 283 days
: 86 days
: 460 16
days

C.o. Cassation
Council of State

Some other figures
Republic of Turkey
Ministry of Justice

Auxiliary Court Personal : (Aprox.) 30 000
Members of the C.o.Cas 250
Members of Council of State:78
Lawyers (Aprox.) 40.000
In 443 Prisons
Current Number of convicts : 58 000
Total Prison Officials: 31 000
17

UYAP e-Learning

18

EDUCATIONS are given in laboratories
Republic of Turkey
Ministry of Justice

19

The Basic Requirements Of Turkish Judicial
System and what has been doing?
Republic of Turkey
Ministry of Justice

• Turkish government nowadays is fallowing a national
programme for reinforcement and to accelerate the judicial
system
• They are also implementing various measures on judicial
modernisation and penal reform and want to improve the
functioning and efficiency of the judiciary
• UYAP was prepared and established by MoJ within the
context of to create an effective and less bureaucratic judicial
system for each concerned institution and citizens as one and
very important measure
20

Project plan with milestones
Republic of Turkey

Design of the

Ministry of Justice

TJS
Revision
In 2000

Composing
of the
project
schedule
In 2001

Appraisal
Project’s
finish time

Project start
to roll out
in whole Turkey

End of
2007

at the beginning
of the 2005

Analysing
of the
process
In 2002

system and
production of
Programmes
and screens
In 2003

implementing
of the project

Testing
system and

in pilot units
at the
beginning of
the 2004

new
products
at the end of
the 2003
21

22

Scope of UYAP
Initiated Integration studies
 MERNİS, (MI)
 POL-NET
(Police)
 KİK,
(Procurement
Office)
 Adli Sicil,
Judicial statistics
and records
 MASAK,
Ministry of
Finance
 VEDOP,Tax
Automation
System
 DİE, Statistic

 TAKBİS, Land Registry
 Türkiye Noterler Birliği, Public Notaries Ass.
 Türkiye Barolar Birliği, Bar Ass.
 Gümrük Müsteşarlığı, Undersecretariat of Custom
 Dış İşleri Bakanlığı, Ministery Of Foreign Affairs
 Merkez Bankası, Central Bank

to import in the instant from …
MERNİS  Idendity Records
Criminal Records Ins. Criminal
Records
POL-Net  Driver Licence
23

With the Decision Support System, procedural mistakes are reduced to a
minimum level
24

Virtual discussion forums within judicial organization about
jurisprudence is in place, information sharing and25
exchanging is enabled

The Document Management System (DMS) in our Ministry has been
integrated. Exchange of the electronic documents between the Ministry and
26
Province units and between the units has been started.

UYAP’S Web Mail Server Has 60.000 USERS

27

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To transfer key business processes of the judicial system into central
electronic means
To reduce the clerical, administrative and communications costs which
would otherwise be incurred in manuel and paper- based system.
Reductions in staffing and use the personal most effective
To create a Databank of information on relevant legislation, regulations,
circulars, template texts and policies Information etc.
To produce Management Reports for performance, Work Reports for
planning or recording etc.
To research information which is needed during processes
To create fast, secure and efficient information system enabling the
appropriate sharing of information across the wider Turkish judicial services
Composing alerts to prevent from basic judicial errors

28

Objectives of UYAP
Republic of Turkey
Ministry of Justice

Interface judicial institutions with each other
and with concerned institutions
Providing transparency
Fulfill inspections in to electronic means
Give process information's and basic legal aids
to citizens via internet
Set up central document management system
between TJS Units
Procure data for doing data mining in judicial
field
Obtain very strong and efficient judicial central
29
infrastructure

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To provide the capability to measure performance and
report on the effectiveness of Turkish judicial services
in terms of such performance indicators are defined by
Government and stakeholders. The data required for
this would be captured and made available through the
operational UYAP system
To provide a research capability to evaluate the impact
and effectiveness of offender-crime assessment tools
(yet to be implemented) and programmes and
interventions designed to reduce crimes
30

Scopes and interfaces
Republic of Turkey
Ministry of Justice

The scope includes all functions required to
support and enable transactions via electronic
means between judicial institutions
The scope includes also fulfillment of finance
and commissioning functions, human
resources management, payroll, training
management, property management , asset
administration and other supporting services
31

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Penal Law System
Civil Law System
Administrative Law System
Public Prosecutors Services System
Court of Cessation System
Probation System
Verdict Support System
Lawyer Information System
Enforcement-Bankruptcy System
Convict-Arrest Management System

32

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Citizen Information System
Personal Management System
Financial Management System
Supply Management System
Procurement Management System
Training Management System
Document Management System
Forensic Medicine System
General Support System
33

UYAP SYSTEM CENTRE
We have also disaster Recovery Center
Republic of Turkey
Ministry of Justice

34

UYAP Databank
Republic of Turkey
Ministry of Justice

Legislation
Directives
Sentences

Case law
Judicial essays

Template texts
Circulars etc.

35

36

Lawyer Portal

37

Constrains
Republic of Turkey
Ministry of Justice

Technological constraints
Managing the IS/IT function – which models
to use?
Effective use processes
Training, behaviours etc. Integrate
information capture & use into operational
business processes
Flexible & re-usable IT infrastructure – what
are the available IT infrastructures?
38

MANAGEMENT ENVIRONMENTS FOR IS/IT

High
Diffusion

Diffusion degree of
decentralisation
of IS/IT control

Low
Diffusion

OPPORTUNISTIC
COMPLEX CONTROL
DE-CENTRALISED
CENTRALISED CONTROL
CONTROL
FOR SOME SYSTEMS, DEFEDERAL, SHORT-TERM
CENTRALISED FOR
PRIORITIES, LACK OF
OTHERS. DIFFICULT TO
INTEGRATION
MANAGE

TRADITIONAL
BACKBONE
CENTRALISED
CENTRALISED CONTROL
CONTROL, I.S. NOT
- I.S. CRITICAL TO
CRITICAL TO BUSINESS,
BUSINESS. HIGH
EFFICIENCY GOALS
INTEGRATION.
ONLY
EFFECTIVENESS GOALS

Low
infusion

High
infusion

Infusion - degree of dependence on IS/IT

39

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Speed and efficiency of operations
Integration with other justice agencies to enable information
exchange with key stakeholders (police, gendarme, prisons,
customs, etc.)
Integration/interfaces with other state’s systems
Transparency in terms of accountability and data accuracy
Data standards and data standardization to improve data quality
and enable reliable operational and management reporting
Saving in personal i.e. Those who would otherwise be engaged
in data processing, clerical and administrative work
Cheaper judicial services
Data mining means that collection and dissemination of
aggregated data for research for consisting of future plan
System of alerts to identify users with some described alerts and
notices

40

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Decrease administrative and judicial so to enable
workload practitioners to focus on their other priorities
Obtain central financial audit
Save space with using electronic means instead of
paper files
Access to information and make transaction online,
instant and secure
Flexibility of working hours so if staff wants to work
independent from locality and offices
Performance management through integrated
management information
41

UYAP’s Initial Business
Benefits
Republic of Turkey
Ministry of Justice

Data repository and migration will be only in one
system for that reason will not be data confusion
and duplications
Simplify process
Self assessment by staff, they can monitor their
works in to electronic means
Provision of Clear Evidence on performence and
quality for inspectors, every processes are logging by
system
Generate data for policy makers
Prevention of corruption
Inters action between users (free lectern)
42

Management of UYAP
Republic of Turkey
Ministry of Justice

Senior Responsible Owner:
Minister of Justice

Board of UYAP
Head of Board is Undersecretary
Vice President of the Board is Deputy Undersecretary
Other members of the board are some general directors of the MoJ

Project team
Consist of about 250 staff

43

Republic of Turkey
Ministry of Justice

Group 1: UYAP’S Project Stakeholders

44

Republic of Turkey
Ministry of Justice

Group 2: UYAP’S Strategic Stakeholders

45

Republic of Turkey
Ministry of Justice

Group 3:UYAP’S Operational Stakeholders

46

Project Control
Republic of Turkey
Ministry of Justice

Overcoming resistance
Change control process
Compliance with project schedules/product
delivery monitoring arrangements
Reports for project board (exception,
highlight, End-Stage report etc)
Establish project support office (PSO) to
handle common management and to help our
users
47

WAN
Republic of Turkey
Ministry of Justice

satellite

BİM

spare

LAN

HUB STATION

LAN
LAN

territorial

48

Stage of the UYAP in courts
Republic of Turkey
Ministry of Justice

49

50

Citizens can reach their case information via Internet

51

They can be informed via web site about their cases or hearing dates

Lawyer can :
Pay process and tax fee from his office by use
of VPN Technology and or on Network in Bars
rooms through internet banking and UYAP,
Litigate a claim or dispute to court through
electronic means,
Review his cases via electronics means
Submit his petition online via UYAP
52

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

From the beginning of 26.04.2004, UYAP was expanded to cover 41
units
4.701.373 files have been entered via UYAP and these units have
carried out their all processes via UYAP from that date on.
In all of the units taken into operation, nearly 2.539.558
administrative files are operated by the means of UYAP system.

53

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

Some of the results obtained are stated below


For example, in the courts taken into operation, delivery bureaus
have been taken into operation and collection of charges and
duty distributions which are carried out hand by hand before are
now carried out by the system as to the objective criteria
determined in an electronic environment.



The most important hinder in this way is the resistance that the
users show against a new way of life. In order to break this
resistance the necessary laws support should be constituted,
public opinion support should be provided by making conscious
campaigns.

54

Republic of Turkey
Ministry of Justice

Thank you very much for your attention

If you have any questions please don’t hesitate to contact

[email protected]

55


Slide 32

Republic of Turkey
Ministry of Justice

UYAP

NATIONAL JUDICIARY INFORMATICS
SYSTEM

Cengiz TANRIKULU
Reporter Judge in Ministry of Justice, Turkey
13 February 2007
Ankara
1

CONTENT OF THE
CONFERENCE
Republic of Turkey
Ministry of Justice

Firstly this event will present an overview of the
National Judiciary Network Project (UYAP)

Secondly and mainly, we will share the
experiences of Turkish Ministry of Justice’s (MoJ)
National Judiciary Network Project (UYAP)
and give some quick facts about UYAP and
effects of the project on Turkish judicial system
and will evaluate UYAP’s outputs
2

What is ‘UYAP’
Republic of Turkey
Ministry of Justice

UYAP’s
expansion
is
INFORMATICS SYSTEM”

“NATIONAL

JUDICIARY

UYAP is a judicial central network project
which includes all of the courts, public prosecutors
services, prisons and detention houses, and other judicial
institutions in Turkey (Forensic medicine offices, probation
offices etc.)
All judicial Institutes connect online each other via UYAP
WAN
It’s purpose is providing vertical and horizontal integration
across Turkish judicial system and other government
departments and international organizations
3

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FACTS ON TURKISH JUSTICE SYSTEM
According to Turkish Constitution article 2 :
“Turkey is a democratic, secular and social state based
on rule of law”

According to Turkish Constitution article 141/3 :
“Carring through a lawsuit with minimal expenditure
and as far as possible speedy is task of jurisdiction”
4

HIGH LEVEL COURTHOUSES
Republic of Turkey
Ministry of Justice

Court System and competences

Constitutional

Court of

Court

Cassation

Constitutional
Jurisdiction

Civil

Jurisdiction

Council of
State

Administrative
Jurisdiction

5

Republic of Turkey
Ministry of Justice

Court of Cassation
(Appeal)

Criminal Departments

Civil Departments

6

Republic of Turkey
Ministry of Justice

First Instance courts

Criminal Courts

Civil Courts

General Criminal Courts
(Penal Court)

Felony Courts

Peace Courts

General Civil Courts

(High Criminal Court )

Magistrate Courts
7

Specialised Courts
Commercial C.
Labour C.
Maritime C.
Land Registry C.
Family C.
Consumer C.

Juvenile C.
Enforcement C.
Traffic C.
8

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FIGURES

9

Number of the
Judges and Prosecutors
Republic of Turkey
Ministry of Justice

Turkey has…
• 136 High Criminal Courts Centres
• And in 575 districts totally 708 courthouses,
• 443 Penitentiary and Detention Houses ,
• 23 Forensic Medicine Units,
• All in all, 7751 Courts, Public Prosecutor Services
and Enforcement Offices
• In civil judiciary 4529 judges and 3023 public
prosecutors,
• 491 administrative judges in administrative courts
10

CURRENT SITUATION OF CASE FILES IN TURKEY
Republic of Turkey
Ministry of Justice

PROSECUTIONWRITS
PROSECUTIONPREPARATION
CRIMINAL CASES
CIVIL LAWCASES
ADMINSTRATIVE CASES
ENFORCEMENT CASES
GRAND TOTAL

1.416.739
2.035.300
3.116.632
1.982.920
288.995
10.026.212
18.866.798

11

DELIVERED HARDWARE
in the scope of UYAP
Republic of Turkey
Ministry of Justice

Computer

28.664

Laser printer

16.093

Uninterruptible power supply
Laptop

6.140
11.700

Laptop printer

2.800

Scanner

4.677
12

CABLE LAYING
Republic of Turkey
Ministry of Justice

• Cable was laid in 807 units 41.175
connection points across Turkey

ANKARA

13

UYAP Was Put In Operation
Felony Court Centers

107

Regional
Administartive
Courts

21

Provinces

281

Prison and Detention
Houses
ADLİ TIP
BİRİMForensic
Medicine Units
Totaly

460

6
779
14

UYAP Operation Map
UYAP Map of to commence operations
where UYAP was put in operation
http://www.adalet.gov.tr/harita/harita.html

15

Average duration of assize
Republic of Turkey
Ministry of Justice

Council
of State
Civil (Days)
Penal (Days)

CoCes.

General
Courts
0

200

400

600

General Courts : Penal

: 266 days

Civil

: 241 days

Penal
Civil

: 283 days
: 86 days
: 460 16
days

C.o. Cassation
Council of State

Some other figures
Republic of Turkey
Ministry of Justice

Auxiliary Court Personal : (Aprox.) 30 000
Members of the C.o.Cas 250
Members of Council of State:78
Lawyers (Aprox.) 40.000
In 443 Prisons
Current Number of convicts : 58 000
Total Prison Officials: 31 000
17

UYAP e-Learning

18

EDUCATIONS are given in laboratories
Republic of Turkey
Ministry of Justice

19

The Basic Requirements Of Turkish Judicial
System and what has been doing?
Republic of Turkey
Ministry of Justice

• Turkish government nowadays is fallowing a national
programme for reinforcement and to accelerate the judicial
system
• They are also implementing various measures on judicial
modernisation and penal reform and want to improve the
functioning and efficiency of the judiciary
• UYAP was prepared and established by MoJ within the
context of to create an effective and less bureaucratic judicial
system for each concerned institution and citizens as one and
very important measure
20

Project plan with milestones
Republic of Turkey

Design of the

Ministry of Justice

TJS
Revision
In 2000

Composing
of the
project
schedule
In 2001

Appraisal
Project’s
finish time

Project start
to roll out
in whole Turkey

End of
2007

at the beginning
of the 2005

Analysing
of the
process
In 2002

system and
production of
Programmes
and screens
In 2003

implementing
of the project

Testing
system and

in pilot units
at the
beginning of
the 2004

new
products
at the end of
the 2003
21

22

Scope of UYAP
Initiated Integration studies
 MERNİS, (MI)
 POL-NET
(Police)
 KİK,
(Procurement
Office)
 Adli Sicil,
Judicial statistics
and records
 MASAK,
Ministry of
Finance
 VEDOP,Tax
Automation
System
 DİE, Statistic

 TAKBİS, Land Registry
 Türkiye Noterler Birliği, Public Notaries Ass.
 Türkiye Barolar Birliği, Bar Ass.
 Gümrük Müsteşarlığı, Undersecretariat of Custom
 Dış İşleri Bakanlığı, Ministery Of Foreign Affairs
 Merkez Bankası, Central Bank

to import in the instant from …
MERNİS  Idendity Records
Criminal Records Ins. Criminal
Records
POL-Net  Driver Licence
23

With the Decision Support System, procedural mistakes are reduced to a
minimum level
24

Virtual discussion forums within judicial organization about
jurisprudence is in place, information sharing and25
exchanging is enabled

The Document Management System (DMS) in our Ministry has been
integrated. Exchange of the electronic documents between the Ministry and
26
Province units and between the units has been started.

UYAP’S Web Mail Server Has 60.000 USERS

27

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To transfer key business processes of the judicial system into central
electronic means
To reduce the clerical, administrative and communications costs which
would otherwise be incurred in manuel and paper- based system.
Reductions in staffing and use the personal most effective
To create a Databank of information on relevant legislation, regulations,
circulars, template texts and policies Information etc.
To produce Management Reports for performance, Work Reports for
planning or recording etc.
To research information which is needed during processes
To create fast, secure and efficient information system enabling the
appropriate sharing of information across the wider Turkish judicial services
Composing alerts to prevent from basic judicial errors

28

Objectives of UYAP
Republic of Turkey
Ministry of Justice

Interface judicial institutions with each other
and with concerned institutions
Providing transparency
Fulfill inspections in to electronic means
Give process information's and basic legal aids
to citizens via internet
Set up central document management system
between TJS Units
Procure data for doing data mining in judicial
field
Obtain very strong and efficient judicial central
29
infrastructure

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To provide the capability to measure performance and
report on the effectiveness of Turkish judicial services
in terms of such performance indicators are defined by
Government and stakeholders. The data required for
this would be captured and made available through the
operational UYAP system
To provide a research capability to evaluate the impact
and effectiveness of offender-crime assessment tools
(yet to be implemented) and programmes and
interventions designed to reduce crimes
30

Scopes and interfaces
Republic of Turkey
Ministry of Justice

The scope includes all functions required to
support and enable transactions via electronic
means between judicial institutions
The scope includes also fulfillment of finance
and commissioning functions, human
resources management, payroll, training
management, property management , asset
administration and other supporting services
31

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Penal Law System
Civil Law System
Administrative Law System
Public Prosecutors Services System
Court of Cessation System
Probation System
Verdict Support System
Lawyer Information System
Enforcement-Bankruptcy System
Convict-Arrest Management System

32

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Citizen Information System
Personal Management System
Financial Management System
Supply Management System
Procurement Management System
Training Management System
Document Management System
Forensic Medicine System
General Support System
33

UYAP SYSTEM CENTRE
We have also disaster Recovery Center
Republic of Turkey
Ministry of Justice

34

UYAP Databank
Republic of Turkey
Ministry of Justice

Legislation
Directives
Sentences

Case law
Judicial essays

Template texts
Circulars etc.

35

36

Lawyer Portal

37

Constrains
Republic of Turkey
Ministry of Justice

Technological constraints
Managing the IS/IT function – which models
to use?
Effective use processes
Training, behaviours etc. Integrate
information capture & use into operational
business processes
Flexible & re-usable IT infrastructure – what
are the available IT infrastructures?
38

MANAGEMENT ENVIRONMENTS FOR IS/IT

High
Diffusion

Diffusion degree of
decentralisation
of IS/IT control

Low
Diffusion

OPPORTUNISTIC
COMPLEX CONTROL
DE-CENTRALISED
CENTRALISED CONTROL
CONTROL
FOR SOME SYSTEMS, DEFEDERAL, SHORT-TERM
CENTRALISED FOR
PRIORITIES, LACK OF
OTHERS. DIFFICULT TO
INTEGRATION
MANAGE

TRADITIONAL
BACKBONE
CENTRALISED
CENTRALISED CONTROL
CONTROL, I.S. NOT
- I.S. CRITICAL TO
CRITICAL TO BUSINESS,
BUSINESS. HIGH
EFFICIENCY GOALS
INTEGRATION.
ONLY
EFFECTIVENESS GOALS

Low
infusion

High
infusion

Infusion - degree of dependence on IS/IT

39

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Speed and efficiency of operations
Integration with other justice agencies to enable information
exchange with key stakeholders (police, gendarme, prisons,
customs, etc.)
Integration/interfaces with other state’s systems
Transparency in terms of accountability and data accuracy
Data standards and data standardization to improve data quality
and enable reliable operational and management reporting
Saving in personal i.e. Those who would otherwise be engaged
in data processing, clerical and administrative work
Cheaper judicial services
Data mining means that collection and dissemination of
aggregated data for research for consisting of future plan
System of alerts to identify users with some described alerts and
notices

40

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Decrease administrative and judicial so to enable
workload practitioners to focus on their other priorities
Obtain central financial audit
Save space with using electronic means instead of
paper files
Access to information and make transaction online,
instant and secure
Flexibility of working hours so if staff wants to work
independent from locality and offices
Performance management through integrated
management information
41

UYAP’s Initial Business
Benefits
Republic of Turkey
Ministry of Justice

Data repository and migration will be only in one
system for that reason will not be data confusion
and duplications
Simplify process
Self assessment by staff, they can monitor their
works in to electronic means
Provision of Clear Evidence on performence and
quality for inspectors, every processes are logging by
system
Generate data for policy makers
Prevention of corruption
Inters action between users (free lectern)
42

Management of UYAP
Republic of Turkey
Ministry of Justice

Senior Responsible Owner:
Minister of Justice

Board of UYAP
Head of Board is Undersecretary
Vice President of the Board is Deputy Undersecretary
Other members of the board are some general directors of the MoJ

Project team
Consist of about 250 staff

43

Republic of Turkey
Ministry of Justice

Group 1: UYAP’S Project Stakeholders

44

Republic of Turkey
Ministry of Justice

Group 2: UYAP’S Strategic Stakeholders

45

Republic of Turkey
Ministry of Justice

Group 3:UYAP’S Operational Stakeholders

46

Project Control
Republic of Turkey
Ministry of Justice

Overcoming resistance
Change control process
Compliance with project schedules/product
delivery monitoring arrangements
Reports for project board (exception,
highlight, End-Stage report etc)
Establish project support office (PSO) to
handle common management and to help our
users
47

WAN
Republic of Turkey
Ministry of Justice

satellite

BİM

spare

LAN

HUB STATION

LAN
LAN

territorial

48

Stage of the UYAP in courts
Republic of Turkey
Ministry of Justice

49

50

Citizens can reach their case information via Internet

51

They can be informed via web site about their cases or hearing dates

Lawyer can :
Pay process and tax fee from his office by use
of VPN Technology and or on Network in Bars
rooms through internet banking and UYAP,
Litigate a claim or dispute to court through
electronic means,
Review his cases via electronics means
Submit his petition online via UYAP
52

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

From the beginning of 26.04.2004, UYAP was expanded to cover 41
units
4.701.373 files have been entered via UYAP and these units have
carried out their all processes via UYAP from that date on.
In all of the units taken into operation, nearly 2.539.558
administrative files are operated by the means of UYAP system.

53

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

Some of the results obtained are stated below


For example, in the courts taken into operation, delivery bureaus
have been taken into operation and collection of charges and
duty distributions which are carried out hand by hand before are
now carried out by the system as to the objective criteria
determined in an electronic environment.



The most important hinder in this way is the resistance that the
users show against a new way of life. In order to break this
resistance the necessary laws support should be constituted,
public opinion support should be provided by making conscious
campaigns.

54

Republic of Turkey
Ministry of Justice

Thank you very much for your attention

If you have any questions please don’t hesitate to contact

[email protected]

55


Slide 33

Republic of Turkey
Ministry of Justice

UYAP

NATIONAL JUDICIARY INFORMATICS
SYSTEM

Cengiz TANRIKULU
Reporter Judge in Ministry of Justice, Turkey
13 February 2007
Ankara
1

CONTENT OF THE
CONFERENCE
Republic of Turkey
Ministry of Justice

Firstly this event will present an overview of the
National Judiciary Network Project (UYAP)

Secondly and mainly, we will share the
experiences of Turkish Ministry of Justice’s (MoJ)
National Judiciary Network Project (UYAP)
and give some quick facts about UYAP and
effects of the project on Turkish judicial system
and will evaluate UYAP’s outputs
2

What is ‘UYAP’
Republic of Turkey
Ministry of Justice

UYAP’s
expansion
is
INFORMATICS SYSTEM”

“NATIONAL

JUDICIARY

UYAP is a judicial central network project
which includes all of the courts, public prosecutors
services, prisons and detention houses, and other judicial
institutions in Turkey (Forensic medicine offices, probation
offices etc.)
All judicial Institutes connect online each other via UYAP
WAN
It’s purpose is providing vertical and horizontal integration
across Turkish judicial system and other government
departments and international organizations
3

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FACTS ON TURKISH JUSTICE SYSTEM
According to Turkish Constitution article 2 :
“Turkey is a democratic, secular and social state based
on rule of law”

According to Turkish Constitution article 141/3 :
“Carring through a lawsuit with minimal expenditure
and as far as possible speedy is task of jurisdiction”
4

HIGH LEVEL COURTHOUSES
Republic of Turkey
Ministry of Justice

Court System and competences

Constitutional

Court of

Court

Cassation

Constitutional
Jurisdiction

Civil

Jurisdiction

Council of
State

Administrative
Jurisdiction

5

Republic of Turkey
Ministry of Justice

Court of Cassation
(Appeal)

Criminal Departments

Civil Departments

6

Republic of Turkey
Ministry of Justice

First Instance courts

Criminal Courts

Civil Courts

General Criminal Courts
(Penal Court)

Felony Courts

Peace Courts

General Civil Courts

(High Criminal Court )

Magistrate Courts
7

Specialised Courts
Commercial C.
Labour C.
Maritime C.
Land Registry C.
Family C.
Consumer C.

Juvenile C.
Enforcement C.
Traffic C.
8

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FIGURES

9

Number of the
Judges and Prosecutors
Republic of Turkey
Ministry of Justice

Turkey has…
• 136 High Criminal Courts Centres
• And in 575 districts totally 708 courthouses,
• 443 Penitentiary and Detention Houses ,
• 23 Forensic Medicine Units,
• All in all, 7751 Courts, Public Prosecutor Services
and Enforcement Offices
• In civil judiciary 4529 judges and 3023 public
prosecutors,
• 491 administrative judges in administrative courts
10

CURRENT SITUATION OF CASE FILES IN TURKEY
Republic of Turkey
Ministry of Justice

PROSECUTIONWRITS
PROSECUTIONPREPARATION
CRIMINAL CASES
CIVIL LAWCASES
ADMINSTRATIVE CASES
ENFORCEMENT CASES
GRAND TOTAL

1.416.739
2.035.300
3.116.632
1.982.920
288.995
10.026.212
18.866.798

11

DELIVERED HARDWARE
in the scope of UYAP
Republic of Turkey
Ministry of Justice

Computer

28.664

Laser printer

16.093

Uninterruptible power supply
Laptop

6.140
11.700

Laptop printer

2.800

Scanner

4.677
12

CABLE LAYING
Republic of Turkey
Ministry of Justice

• Cable was laid in 807 units 41.175
connection points across Turkey

ANKARA

13

UYAP Was Put In Operation
Felony Court Centers

107

Regional
Administartive
Courts

21

Provinces

281

Prison and Detention
Houses
ADLİ TIP
BİRİMForensic
Medicine Units
Totaly

460

6
779
14

UYAP Operation Map
UYAP Map of to commence operations
where UYAP was put in operation
http://www.adalet.gov.tr/harita/harita.html

15

Average duration of assize
Republic of Turkey
Ministry of Justice

Council
of State
Civil (Days)
Penal (Days)

CoCes.

General
Courts
0

200

400

600

General Courts : Penal

: 266 days

Civil

: 241 days

Penal
Civil

: 283 days
: 86 days
: 460 16
days

C.o. Cassation
Council of State

Some other figures
Republic of Turkey
Ministry of Justice

Auxiliary Court Personal : (Aprox.) 30 000
Members of the C.o.Cas 250
Members of Council of State:78
Lawyers (Aprox.) 40.000
In 443 Prisons
Current Number of convicts : 58 000
Total Prison Officials: 31 000
17

UYAP e-Learning

18

EDUCATIONS are given in laboratories
Republic of Turkey
Ministry of Justice

19

The Basic Requirements Of Turkish Judicial
System and what has been doing?
Republic of Turkey
Ministry of Justice

• Turkish government nowadays is fallowing a national
programme for reinforcement and to accelerate the judicial
system
• They are also implementing various measures on judicial
modernisation and penal reform and want to improve the
functioning and efficiency of the judiciary
• UYAP was prepared and established by MoJ within the
context of to create an effective and less bureaucratic judicial
system for each concerned institution and citizens as one and
very important measure
20

Project plan with milestones
Republic of Turkey

Design of the

Ministry of Justice

TJS
Revision
In 2000

Composing
of the
project
schedule
In 2001

Appraisal
Project’s
finish time

Project start
to roll out
in whole Turkey

End of
2007

at the beginning
of the 2005

Analysing
of the
process
In 2002

system and
production of
Programmes
and screens
In 2003

implementing
of the project

Testing
system and

in pilot units
at the
beginning of
the 2004

new
products
at the end of
the 2003
21

22

Scope of UYAP
Initiated Integration studies
 MERNİS, (MI)
 POL-NET
(Police)
 KİK,
(Procurement
Office)
 Adli Sicil,
Judicial statistics
and records
 MASAK,
Ministry of
Finance
 VEDOP,Tax
Automation
System
 DİE, Statistic

 TAKBİS, Land Registry
 Türkiye Noterler Birliği, Public Notaries Ass.
 Türkiye Barolar Birliği, Bar Ass.
 Gümrük Müsteşarlığı, Undersecretariat of Custom
 Dış İşleri Bakanlığı, Ministery Of Foreign Affairs
 Merkez Bankası, Central Bank

to import in the instant from …
MERNİS  Idendity Records
Criminal Records Ins. Criminal
Records
POL-Net  Driver Licence
23

With the Decision Support System, procedural mistakes are reduced to a
minimum level
24

Virtual discussion forums within judicial organization about
jurisprudence is in place, information sharing and25
exchanging is enabled

The Document Management System (DMS) in our Ministry has been
integrated. Exchange of the electronic documents between the Ministry and
26
Province units and between the units has been started.

UYAP’S Web Mail Server Has 60.000 USERS

27

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To transfer key business processes of the judicial system into central
electronic means
To reduce the clerical, administrative and communications costs which
would otherwise be incurred in manuel and paper- based system.
Reductions in staffing and use the personal most effective
To create a Databank of information on relevant legislation, regulations,
circulars, template texts and policies Information etc.
To produce Management Reports for performance, Work Reports for
planning or recording etc.
To research information which is needed during processes
To create fast, secure and efficient information system enabling the
appropriate sharing of information across the wider Turkish judicial services
Composing alerts to prevent from basic judicial errors

28

Objectives of UYAP
Republic of Turkey
Ministry of Justice

Interface judicial institutions with each other
and with concerned institutions
Providing transparency
Fulfill inspections in to electronic means
Give process information's and basic legal aids
to citizens via internet
Set up central document management system
between TJS Units
Procure data for doing data mining in judicial
field
Obtain very strong and efficient judicial central
29
infrastructure

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To provide the capability to measure performance and
report on the effectiveness of Turkish judicial services
in terms of such performance indicators are defined by
Government and stakeholders. The data required for
this would be captured and made available through the
operational UYAP system
To provide a research capability to evaluate the impact
and effectiveness of offender-crime assessment tools
(yet to be implemented) and programmes and
interventions designed to reduce crimes
30

Scopes and interfaces
Republic of Turkey
Ministry of Justice

The scope includes all functions required to
support and enable transactions via electronic
means between judicial institutions
The scope includes also fulfillment of finance
and commissioning functions, human
resources management, payroll, training
management, property management , asset
administration and other supporting services
31

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Penal Law System
Civil Law System
Administrative Law System
Public Prosecutors Services System
Court of Cessation System
Probation System
Verdict Support System
Lawyer Information System
Enforcement-Bankruptcy System
Convict-Arrest Management System

32

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Citizen Information System
Personal Management System
Financial Management System
Supply Management System
Procurement Management System
Training Management System
Document Management System
Forensic Medicine System
General Support System
33

UYAP SYSTEM CENTRE
We have also disaster Recovery Center
Republic of Turkey
Ministry of Justice

34

UYAP Databank
Republic of Turkey
Ministry of Justice

Legislation
Directives
Sentences

Case law
Judicial essays

Template texts
Circulars etc.

35

36

Lawyer Portal

37

Constrains
Republic of Turkey
Ministry of Justice

Technological constraints
Managing the IS/IT function – which models
to use?
Effective use processes
Training, behaviours etc. Integrate
information capture & use into operational
business processes
Flexible & re-usable IT infrastructure – what
are the available IT infrastructures?
38

MANAGEMENT ENVIRONMENTS FOR IS/IT

High
Diffusion

Diffusion degree of
decentralisation
of IS/IT control

Low
Diffusion

OPPORTUNISTIC
COMPLEX CONTROL
DE-CENTRALISED
CENTRALISED CONTROL
CONTROL
FOR SOME SYSTEMS, DEFEDERAL, SHORT-TERM
CENTRALISED FOR
PRIORITIES, LACK OF
OTHERS. DIFFICULT TO
INTEGRATION
MANAGE

TRADITIONAL
BACKBONE
CENTRALISED
CENTRALISED CONTROL
CONTROL, I.S. NOT
- I.S. CRITICAL TO
CRITICAL TO BUSINESS,
BUSINESS. HIGH
EFFICIENCY GOALS
INTEGRATION.
ONLY
EFFECTIVENESS GOALS

Low
infusion

High
infusion

Infusion - degree of dependence on IS/IT

39

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Speed and efficiency of operations
Integration with other justice agencies to enable information
exchange with key stakeholders (police, gendarme, prisons,
customs, etc.)
Integration/interfaces with other state’s systems
Transparency in terms of accountability and data accuracy
Data standards and data standardization to improve data quality
and enable reliable operational and management reporting
Saving in personal i.e. Those who would otherwise be engaged
in data processing, clerical and administrative work
Cheaper judicial services
Data mining means that collection and dissemination of
aggregated data for research for consisting of future plan
System of alerts to identify users with some described alerts and
notices

40

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Decrease administrative and judicial so to enable
workload practitioners to focus on their other priorities
Obtain central financial audit
Save space with using electronic means instead of
paper files
Access to information and make transaction online,
instant and secure
Flexibility of working hours so if staff wants to work
independent from locality and offices
Performance management through integrated
management information
41

UYAP’s Initial Business
Benefits
Republic of Turkey
Ministry of Justice

Data repository and migration will be only in one
system for that reason will not be data confusion
and duplications
Simplify process
Self assessment by staff, they can monitor their
works in to electronic means
Provision of Clear Evidence on performence and
quality for inspectors, every processes are logging by
system
Generate data for policy makers
Prevention of corruption
Inters action between users (free lectern)
42

Management of UYAP
Republic of Turkey
Ministry of Justice

Senior Responsible Owner:
Minister of Justice

Board of UYAP
Head of Board is Undersecretary
Vice President of the Board is Deputy Undersecretary
Other members of the board are some general directors of the MoJ

Project team
Consist of about 250 staff

43

Republic of Turkey
Ministry of Justice

Group 1: UYAP’S Project Stakeholders

44

Republic of Turkey
Ministry of Justice

Group 2: UYAP’S Strategic Stakeholders

45

Republic of Turkey
Ministry of Justice

Group 3:UYAP’S Operational Stakeholders

46

Project Control
Republic of Turkey
Ministry of Justice

Overcoming resistance
Change control process
Compliance with project schedules/product
delivery monitoring arrangements
Reports for project board (exception,
highlight, End-Stage report etc)
Establish project support office (PSO) to
handle common management and to help our
users
47

WAN
Republic of Turkey
Ministry of Justice

satellite

BİM

spare

LAN

HUB STATION

LAN
LAN

territorial

48

Stage of the UYAP in courts
Republic of Turkey
Ministry of Justice

49

50

Citizens can reach their case information via Internet

51

They can be informed via web site about their cases or hearing dates

Lawyer can :
Pay process and tax fee from his office by use
of VPN Technology and or on Network in Bars
rooms through internet banking and UYAP,
Litigate a claim or dispute to court through
electronic means,
Review his cases via electronics means
Submit his petition online via UYAP
52

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

From the beginning of 26.04.2004, UYAP was expanded to cover 41
units
4.701.373 files have been entered via UYAP and these units have
carried out their all processes via UYAP from that date on.
In all of the units taken into operation, nearly 2.539.558
administrative files are operated by the means of UYAP system.

53

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

Some of the results obtained are stated below


For example, in the courts taken into operation, delivery bureaus
have been taken into operation and collection of charges and
duty distributions which are carried out hand by hand before are
now carried out by the system as to the objective criteria
determined in an electronic environment.



The most important hinder in this way is the resistance that the
users show against a new way of life. In order to break this
resistance the necessary laws support should be constituted,
public opinion support should be provided by making conscious
campaigns.

54

Republic of Turkey
Ministry of Justice

Thank you very much for your attention

If you have any questions please don’t hesitate to contact

[email protected]

55


Slide 34

Republic of Turkey
Ministry of Justice

UYAP

NATIONAL JUDICIARY INFORMATICS
SYSTEM

Cengiz TANRIKULU
Reporter Judge in Ministry of Justice, Turkey
13 February 2007
Ankara
1

CONTENT OF THE
CONFERENCE
Republic of Turkey
Ministry of Justice

Firstly this event will present an overview of the
National Judiciary Network Project (UYAP)

Secondly and mainly, we will share the
experiences of Turkish Ministry of Justice’s (MoJ)
National Judiciary Network Project (UYAP)
and give some quick facts about UYAP and
effects of the project on Turkish judicial system
and will evaluate UYAP’s outputs
2

What is ‘UYAP’
Republic of Turkey
Ministry of Justice

UYAP’s
expansion
is
INFORMATICS SYSTEM”

“NATIONAL

JUDICIARY

UYAP is a judicial central network project
which includes all of the courts, public prosecutors
services, prisons and detention houses, and other judicial
institutions in Turkey (Forensic medicine offices, probation
offices etc.)
All judicial Institutes connect online each other via UYAP
WAN
It’s purpose is providing vertical and horizontal integration
across Turkish judicial system and other government
departments and international organizations
3

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FACTS ON TURKISH JUSTICE SYSTEM
According to Turkish Constitution article 2 :
“Turkey is a democratic, secular and social state based
on rule of law”

According to Turkish Constitution article 141/3 :
“Carring through a lawsuit with minimal expenditure
and as far as possible speedy is task of jurisdiction”
4

HIGH LEVEL COURTHOUSES
Republic of Turkey
Ministry of Justice

Court System and competences

Constitutional

Court of

Court

Cassation

Constitutional
Jurisdiction

Civil

Jurisdiction

Council of
State

Administrative
Jurisdiction

5

Republic of Turkey
Ministry of Justice

Court of Cassation
(Appeal)

Criminal Departments

Civil Departments

6

Republic of Turkey
Ministry of Justice

First Instance courts

Criminal Courts

Civil Courts

General Criminal Courts
(Penal Court)

Felony Courts

Peace Courts

General Civil Courts

(High Criminal Court )

Magistrate Courts
7

Specialised Courts
Commercial C.
Labour C.
Maritime C.
Land Registry C.
Family C.
Consumer C.

Juvenile C.
Enforcement C.
Traffic C.
8

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FIGURES

9

Number of the
Judges and Prosecutors
Republic of Turkey
Ministry of Justice

Turkey has…
• 136 High Criminal Courts Centres
• And in 575 districts totally 708 courthouses,
• 443 Penitentiary and Detention Houses ,
• 23 Forensic Medicine Units,
• All in all, 7751 Courts, Public Prosecutor Services
and Enforcement Offices
• In civil judiciary 4529 judges and 3023 public
prosecutors,
• 491 administrative judges in administrative courts
10

CURRENT SITUATION OF CASE FILES IN TURKEY
Republic of Turkey
Ministry of Justice

PROSECUTIONWRITS
PROSECUTIONPREPARATION
CRIMINAL CASES
CIVIL LAWCASES
ADMINSTRATIVE CASES
ENFORCEMENT CASES
GRAND TOTAL

1.416.739
2.035.300
3.116.632
1.982.920
288.995
10.026.212
18.866.798

11

DELIVERED HARDWARE
in the scope of UYAP
Republic of Turkey
Ministry of Justice

Computer

28.664

Laser printer

16.093

Uninterruptible power supply
Laptop

6.140
11.700

Laptop printer

2.800

Scanner

4.677
12

CABLE LAYING
Republic of Turkey
Ministry of Justice

• Cable was laid in 807 units 41.175
connection points across Turkey

ANKARA

13

UYAP Was Put In Operation
Felony Court Centers

107

Regional
Administartive
Courts

21

Provinces

281

Prison and Detention
Houses
ADLİ TIP
BİRİMForensic
Medicine Units
Totaly

460

6
779
14

UYAP Operation Map
UYAP Map of to commence operations
where UYAP was put in operation
http://www.adalet.gov.tr/harita/harita.html

15

Average duration of assize
Republic of Turkey
Ministry of Justice

Council
of State
Civil (Days)
Penal (Days)

CoCes.

General
Courts
0

200

400

600

General Courts : Penal

: 266 days

Civil

: 241 days

Penal
Civil

: 283 days
: 86 days
: 460 16
days

C.o. Cassation
Council of State

Some other figures
Republic of Turkey
Ministry of Justice

Auxiliary Court Personal : (Aprox.) 30 000
Members of the C.o.Cas 250
Members of Council of State:78
Lawyers (Aprox.) 40.000
In 443 Prisons
Current Number of convicts : 58 000
Total Prison Officials: 31 000
17

UYAP e-Learning

18

EDUCATIONS are given in laboratories
Republic of Turkey
Ministry of Justice

19

The Basic Requirements Of Turkish Judicial
System and what has been doing?
Republic of Turkey
Ministry of Justice

• Turkish government nowadays is fallowing a national
programme for reinforcement and to accelerate the judicial
system
• They are also implementing various measures on judicial
modernisation and penal reform and want to improve the
functioning and efficiency of the judiciary
• UYAP was prepared and established by MoJ within the
context of to create an effective and less bureaucratic judicial
system for each concerned institution and citizens as one and
very important measure
20

Project plan with milestones
Republic of Turkey

Design of the

Ministry of Justice

TJS
Revision
In 2000

Composing
of the
project
schedule
In 2001

Appraisal
Project’s
finish time

Project start
to roll out
in whole Turkey

End of
2007

at the beginning
of the 2005

Analysing
of the
process
In 2002

system and
production of
Programmes
and screens
In 2003

implementing
of the project

Testing
system and

in pilot units
at the
beginning of
the 2004

new
products
at the end of
the 2003
21

22

Scope of UYAP
Initiated Integration studies
 MERNİS, (MI)
 POL-NET
(Police)
 KİK,
(Procurement
Office)
 Adli Sicil,
Judicial statistics
and records
 MASAK,
Ministry of
Finance
 VEDOP,Tax
Automation
System
 DİE, Statistic

 TAKBİS, Land Registry
 Türkiye Noterler Birliği, Public Notaries Ass.
 Türkiye Barolar Birliği, Bar Ass.
 Gümrük Müsteşarlığı, Undersecretariat of Custom
 Dış İşleri Bakanlığı, Ministery Of Foreign Affairs
 Merkez Bankası, Central Bank

to import in the instant from …
MERNİS  Idendity Records
Criminal Records Ins. Criminal
Records
POL-Net  Driver Licence
23

With the Decision Support System, procedural mistakes are reduced to a
minimum level
24

Virtual discussion forums within judicial organization about
jurisprudence is in place, information sharing and25
exchanging is enabled

The Document Management System (DMS) in our Ministry has been
integrated. Exchange of the electronic documents between the Ministry and
26
Province units and between the units has been started.

UYAP’S Web Mail Server Has 60.000 USERS

27

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To transfer key business processes of the judicial system into central
electronic means
To reduce the clerical, administrative and communications costs which
would otherwise be incurred in manuel and paper- based system.
Reductions in staffing and use the personal most effective
To create a Databank of information on relevant legislation, regulations,
circulars, template texts and policies Information etc.
To produce Management Reports for performance, Work Reports for
planning or recording etc.
To research information which is needed during processes
To create fast, secure and efficient information system enabling the
appropriate sharing of information across the wider Turkish judicial services
Composing alerts to prevent from basic judicial errors

28

Objectives of UYAP
Republic of Turkey
Ministry of Justice

Interface judicial institutions with each other
and with concerned institutions
Providing transparency
Fulfill inspections in to electronic means
Give process information's and basic legal aids
to citizens via internet
Set up central document management system
between TJS Units
Procure data for doing data mining in judicial
field
Obtain very strong and efficient judicial central
29
infrastructure

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To provide the capability to measure performance and
report on the effectiveness of Turkish judicial services
in terms of such performance indicators are defined by
Government and stakeholders. The data required for
this would be captured and made available through the
operational UYAP system
To provide a research capability to evaluate the impact
and effectiveness of offender-crime assessment tools
(yet to be implemented) and programmes and
interventions designed to reduce crimes
30

Scopes and interfaces
Republic of Turkey
Ministry of Justice

The scope includes all functions required to
support and enable transactions via electronic
means between judicial institutions
The scope includes also fulfillment of finance
and commissioning functions, human
resources management, payroll, training
management, property management , asset
administration and other supporting services
31

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Penal Law System
Civil Law System
Administrative Law System
Public Prosecutors Services System
Court of Cessation System
Probation System
Verdict Support System
Lawyer Information System
Enforcement-Bankruptcy System
Convict-Arrest Management System

32

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Citizen Information System
Personal Management System
Financial Management System
Supply Management System
Procurement Management System
Training Management System
Document Management System
Forensic Medicine System
General Support System
33

UYAP SYSTEM CENTRE
We have also disaster Recovery Center
Republic of Turkey
Ministry of Justice

34

UYAP Databank
Republic of Turkey
Ministry of Justice

Legislation
Directives
Sentences

Case law
Judicial essays

Template texts
Circulars etc.

35

36

Lawyer Portal

37

Constrains
Republic of Turkey
Ministry of Justice

Technological constraints
Managing the IS/IT function – which models
to use?
Effective use processes
Training, behaviours etc. Integrate
information capture & use into operational
business processes
Flexible & re-usable IT infrastructure – what
are the available IT infrastructures?
38

MANAGEMENT ENVIRONMENTS FOR IS/IT

High
Diffusion

Diffusion degree of
decentralisation
of IS/IT control

Low
Diffusion

OPPORTUNISTIC
COMPLEX CONTROL
DE-CENTRALISED
CENTRALISED CONTROL
CONTROL
FOR SOME SYSTEMS, DEFEDERAL, SHORT-TERM
CENTRALISED FOR
PRIORITIES, LACK OF
OTHERS. DIFFICULT TO
INTEGRATION
MANAGE

TRADITIONAL
BACKBONE
CENTRALISED
CENTRALISED CONTROL
CONTROL, I.S. NOT
- I.S. CRITICAL TO
CRITICAL TO BUSINESS,
BUSINESS. HIGH
EFFICIENCY GOALS
INTEGRATION.
ONLY
EFFECTIVENESS GOALS

Low
infusion

High
infusion

Infusion - degree of dependence on IS/IT

39

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Speed and efficiency of operations
Integration with other justice agencies to enable information
exchange with key stakeholders (police, gendarme, prisons,
customs, etc.)
Integration/interfaces with other state’s systems
Transparency in terms of accountability and data accuracy
Data standards and data standardization to improve data quality
and enable reliable operational and management reporting
Saving in personal i.e. Those who would otherwise be engaged
in data processing, clerical and administrative work
Cheaper judicial services
Data mining means that collection and dissemination of
aggregated data for research for consisting of future plan
System of alerts to identify users with some described alerts and
notices

40

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Decrease administrative and judicial so to enable
workload practitioners to focus on their other priorities
Obtain central financial audit
Save space with using electronic means instead of
paper files
Access to information and make transaction online,
instant and secure
Flexibility of working hours so if staff wants to work
independent from locality and offices
Performance management through integrated
management information
41

UYAP’s Initial Business
Benefits
Republic of Turkey
Ministry of Justice

Data repository and migration will be only in one
system for that reason will not be data confusion
and duplications
Simplify process
Self assessment by staff, they can monitor their
works in to electronic means
Provision of Clear Evidence on performence and
quality for inspectors, every processes are logging by
system
Generate data for policy makers
Prevention of corruption
Inters action between users (free lectern)
42

Management of UYAP
Republic of Turkey
Ministry of Justice

Senior Responsible Owner:
Minister of Justice

Board of UYAP
Head of Board is Undersecretary
Vice President of the Board is Deputy Undersecretary
Other members of the board are some general directors of the MoJ

Project team
Consist of about 250 staff

43

Republic of Turkey
Ministry of Justice

Group 1: UYAP’S Project Stakeholders

44

Republic of Turkey
Ministry of Justice

Group 2: UYAP’S Strategic Stakeholders

45

Republic of Turkey
Ministry of Justice

Group 3:UYAP’S Operational Stakeholders

46

Project Control
Republic of Turkey
Ministry of Justice

Overcoming resistance
Change control process
Compliance with project schedules/product
delivery monitoring arrangements
Reports for project board (exception,
highlight, End-Stage report etc)
Establish project support office (PSO) to
handle common management and to help our
users
47

WAN
Republic of Turkey
Ministry of Justice

satellite

BİM

spare

LAN

HUB STATION

LAN
LAN

territorial

48

Stage of the UYAP in courts
Republic of Turkey
Ministry of Justice

49

50

Citizens can reach their case information via Internet

51

They can be informed via web site about their cases or hearing dates

Lawyer can :
Pay process and tax fee from his office by use
of VPN Technology and or on Network in Bars
rooms through internet banking and UYAP,
Litigate a claim or dispute to court through
electronic means,
Review his cases via electronics means
Submit his petition online via UYAP
52

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

From the beginning of 26.04.2004, UYAP was expanded to cover 41
units
4.701.373 files have been entered via UYAP and these units have
carried out their all processes via UYAP from that date on.
In all of the units taken into operation, nearly 2.539.558
administrative files are operated by the means of UYAP system.

53

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

Some of the results obtained are stated below


For example, in the courts taken into operation, delivery bureaus
have been taken into operation and collection of charges and
duty distributions which are carried out hand by hand before are
now carried out by the system as to the objective criteria
determined in an electronic environment.



The most important hinder in this way is the resistance that the
users show against a new way of life. In order to break this
resistance the necessary laws support should be constituted,
public opinion support should be provided by making conscious
campaigns.

54

Republic of Turkey
Ministry of Justice

Thank you very much for your attention

If you have any questions please don’t hesitate to contact

[email protected]

55


Slide 35

Republic of Turkey
Ministry of Justice

UYAP

NATIONAL JUDICIARY INFORMATICS
SYSTEM

Cengiz TANRIKULU
Reporter Judge in Ministry of Justice, Turkey
13 February 2007
Ankara
1

CONTENT OF THE
CONFERENCE
Republic of Turkey
Ministry of Justice

Firstly this event will present an overview of the
National Judiciary Network Project (UYAP)

Secondly and mainly, we will share the
experiences of Turkish Ministry of Justice’s (MoJ)
National Judiciary Network Project (UYAP)
and give some quick facts about UYAP and
effects of the project on Turkish judicial system
and will evaluate UYAP’s outputs
2

What is ‘UYAP’
Republic of Turkey
Ministry of Justice

UYAP’s
expansion
is
INFORMATICS SYSTEM”

“NATIONAL

JUDICIARY

UYAP is a judicial central network project
which includes all of the courts, public prosecutors
services, prisons and detention houses, and other judicial
institutions in Turkey (Forensic medicine offices, probation
offices etc.)
All judicial Institutes connect online each other via UYAP
WAN
It’s purpose is providing vertical and horizontal integration
across Turkish judicial system and other government
departments and international organizations
3

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FACTS ON TURKISH JUSTICE SYSTEM
According to Turkish Constitution article 2 :
“Turkey is a democratic, secular and social state based
on rule of law”

According to Turkish Constitution article 141/3 :
“Carring through a lawsuit with minimal expenditure
and as far as possible speedy is task of jurisdiction”
4

HIGH LEVEL COURTHOUSES
Republic of Turkey
Ministry of Justice

Court System and competences

Constitutional

Court of

Court

Cassation

Constitutional
Jurisdiction

Civil

Jurisdiction

Council of
State

Administrative
Jurisdiction

5

Republic of Turkey
Ministry of Justice

Court of Cassation
(Appeal)

Criminal Departments

Civil Departments

6

Republic of Turkey
Ministry of Justice

First Instance courts

Criminal Courts

Civil Courts

General Criminal Courts
(Penal Court)

Felony Courts

Peace Courts

General Civil Courts

(High Criminal Court )

Magistrate Courts
7

Specialised Courts
Commercial C.
Labour C.
Maritime C.
Land Registry C.
Family C.
Consumer C.

Juvenile C.
Enforcement C.
Traffic C.
8

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FIGURES

9

Number of the
Judges and Prosecutors
Republic of Turkey
Ministry of Justice

Turkey has…
• 136 High Criminal Courts Centres
• And in 575 districts totally 708 courthouses,
• 443 Penitentiary and Detention Houses ,
• 23 Forensic Medicine Units,
• All in all, 7751 Courts, Public Prosecutor Services
and Enforcement Offices
• In civil judiciary 4529 judges and 3023 public
prosecutors,
• 491 administrative judges in administrative courts
10

CURRENT SITUATION OF CASE FILES IN TURKEY
Republic of Turkey
Ministry of Justice

PROSECUTIONWRITS
PROSECUTIONPREPARATION
CRIMINAL CASES
CIVIL LAWCASES
ADMINSTRATIVE CASES
ENFORCEMENT CASES
GRAND TOTAL

1.416.739
2.035.300
3.116.632
1.982.920
288.995
10.026.212
18.866.798

11

DELIVERED HARDWARE
in the scope of UYAP
Republic of Turkey
Ministry of Justice

Computer

28.664

Laser printer

16.093

Uninterruptible power supply
Laptop

6.140
11.700

Laptop printer

2.800

Scanner

4.677
12

CABLE LAYING
Republic of Turkey
Ministry of Justice

• Cable was laid in 807 units 41.175
connection points across Turkey

ANKARA

13

UYAP Was Put In Operation
Felony Court Centers

107

Regional
Administartive
Courts

21

Provinces

281

Prison and Detention
Houses
ADLİ TIP
BİRİMForensic
Medicine Units
Totaly

460

6
779
14

UYAP Operation Map
UYAP Map of to commence operations
where UYAP was put in operation
http://www.adalet.gov.tr/harita/harita.html

15

Average duration of assize
Republic of Turkey
Ministry of Justice

Council
of State
Civil (Days)
Penal (Days)

CoCes.

General
Courts
0

200

400

600

General Courts : Penal

: 266 days

Civil

: 241 days

Penal
Civil

: 283 days
: 86 days
: 460 16
days

C.o. Cassation
Council of State

Some other figures
Republic of Turkey
Ministry of Justice

Auxiliary Court Personal : (Aprox.) 30 000
Members of the C.o.Cas 250
Members of Council of State:78
Lawyers (Aprox.) 40.000
In 443 Prisons
Current Number of convicts : 58 000
Total Prison Officials: 31 000
17

UYAP e-Learning

18

EDUCATIONS are given in laboratories
Republic of Turkey
Ministry of Justice

19

The Basic Requirements Of Turkish Judicial
System and what has been doing?
Republic of Turkey
Ministry of Justice

• Turkish government nowadays is fallowing a national
programme for reinforcement and to accelerate the judicial
system
• They are also implementing various measures on judicial
modernisation and penal reform and want to improve the
functioning and efficiency of the judiciary
• UYAP was prepared and established by MoJ within the
context of to create an effective and less bureaucratic judicial
system for each concerned institution and citizens as one and
very important measure
20

Project plan with milestones
Republic of Turkey

Design of the

Ministry of Justice

TJS
Revision
In 2000

Composing
of the
project
schedule
In 2001

Appraisal
Project’s
finish time

Project start
to roll out
in whole Turkey

End of
2007

at the beginning
of the 2005

Analysing
of the
process
In 2002

system and
production of
Programmes
and screens
In 2003

implementing
of the project

Testing
system and

in pilot units
at the
beginning of
the 2004

new
products
at the end of
the 2003
21

22

Scope of UYAP
Initiated Integration studies
 MERNİS, (MI)
 POL-NET
(Police)
 KİK,
(Procurement
Office)
 Adli Sicil,
Judicial statistics
and records
 MASAK,
Ministry of
Finance
 VEDOP,Tax
Automation
System
 DİE, Statistic

 TAKBİS, Land Registry
 Türkiye Noterler Birliği, Public Notaries Ass.
 Türkiye Barolar Birliği, Bar Ass.
 Gümrük Müsteşarlığı, Undersecretariat of Custom
 Dış İşleri Bakanlığı, Ministery Of Foreign Affairs
 Merkez Bankası, Central Bank

to import in the instant from …
MERNİS  Idendity Records
Criminal Records Ins. Criminal
Records
POL-Net  Driver Licence
23

With the Decision Support System, procedural mistakes are reduced to a
minimum level
24

Virtual discussion forums within judicial organization about
jurisprudence is in place, information sharing and25
exchanging is enabled

The Document Management System (DMS) in our Ministry has been
integrated. Exchange of the electronic documents between the Ministry and
26
Province units and between the units has been started.

UYAP’S Web Mail Server Has 60.000 USERS

27

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To transfer key business processes of the judicial system into central
electronic means
To reduce the clerical, administrative and communications costs which
would otherwise be incurred in manuel and paper- based system.
Reductions in staffing and use the personal most effective
To create a Databank of information on relevant legislation, regulations,
circulars, template texts and policies Information etc.
To produce Management Reports for performance, Work Reports for
planning or recording etc.
To research information which is needed during processes
To create fast, secure and efficient information system enabling the
appropriate sharing of information across the wider Turkish judicial services
Composing alerts to prevent from basic judicial errors

28

Objectives of UYAP
Republic of Turkey
Ministry of Justice

Interface judicial institutions with each other
and with concerned institutions
Providing transparency
Fulfill inspections in to electronic means
Give process information's and basic legal aids
to citizens via internet
Set up central document management system
between TJS Units
Procure data for doing data mining in judicial
field
Obtain very strong and efficient judicial central
29
infrastructure

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To provide the capability to measure performance and
report on the effectiveness of Turkish judicial services
in terms of such performance indicators are defined by
Government and stakeholders. The data required for
this would be captured and made available through the
operational UYAP system
To provide a research capability to evaluate the impact
and effectiveness of offender-crime assessment tools
(yet to be implemented) and programmes and
interventions designed to reduce crimes
30

Scopes and interfaces
Republic of Turkey
Ministry of Justice

The scope includes all functions required to
support and enable transactions via electronic
means between judicial institutions
The scope includes also fulfillment of finance
and commissioning functions, human
resources management, payroll, training
management, property management , asset
administration and other supporting services
31

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Penal Law System
Civil Law System
Administrative Law System
Public Prosecutors Services System
Court of Cessation System
Probation System
Verdict Support System
Lawyer Information System
Enforcement-Bankruptcy System
Convict-Arrest Management System

32

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Citizen Information System
Personal Management System
Financial Management System
Supply Management System
Procurement Management System
Training Management System
Document Management System
Forensic Medicine System
General Support System
33

UYAP SYSTEM CENTRE
We have also disaster Recovery Center
Republic of Turkey
Ministry of Justice

34

UYAP Databank
Republic of Turkey
Ministry of Justice

Legislation
Directives
Sentences

Case law
Judicial essays

Template texts
Circulars etc.

35

36

Lawyer Portal

37

Constrains
Republic of Turkey
Ministry of Justice

Technological constraints
Managing the IS/IT function – which models
to use?
Effective use processes
Training, behaviours etc. Integrate
information capture & use into operational
business processes
Flexible & re-usable IT infrastructure – what
are the available IT infrastructures?
38

MANAGEMENT ENVIRONMENTS FOR IS/IT

High
Diffusion

Diffusion degree of
decentralisation
of IS/IT control

Low
Diffusion

OPPORTUNISTIC
COMPLEX CONTROL
DE-CENTRALISED
CENTRALISED CONTROL
CONTROL
FOR SOME SYSTEMS, DEFEDERAL, SHORT-TERM
CENTRALISED FOR
PRIORITIES, LACK OF
OTHERS. DIFFICULT TO
INTEGRATION
MANAGE

TRADITIONAL
BACKBONE
CENTRALISED
CENTRALISED CONTROL
CONTROL, I.S. NOT
- I.S. CRITICAL TO
CRITICAL TO BUSINESS,
BUSINESS. HIGH
EFFICIENCY GOALS
INTEGRATION.
ONLY
EFFECTIVENESS GOALS

Low
infusion

High
infusion

Infusion - degree of dependence on IS/IT

39

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Speed and efficiency of operations
Integration with other justice agencies to enable information
exchange with key stakeholders (police, gendarme, prisons,
customs, etc.)
Integration/interfaces with other state’s systems
Transparency in terms of accountability and data accuracy
Data standards and data standardization to improve data quality
and enable reliable operational and management reporting
Saving in personal i.e. Those who would otherwise be engaged
in data processing, clerical and administrative work
Cheaper judicial services
Data mining means that collection and dissemination of
aggregated data for research for consisting of future plan
System of alerts to identify users with some described alerts and
notices

40

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Decrease administrative and judicial so to enable
workload practitioners to focus on their other priorities
Obtain central financial audit
Save space with using electronic means instead of
paper files
Access to information and make transaction online,
instant and secure
Flexibility of working hours so if staff wants to work
independent from locality and offices
Performance management through integrated
management information
41

UYAP’s Initial Business
Benefits
Republic of Turkey
Ministry of Justice

Data repository and migration will be only in one
system for that reason will not be data confusion
and duplications
Simplify process
Self assessment by staff, they can monitor their
works in to electronic means
Provision of Clear Evidence on performence and
quality for inspectors, every processes are logging by
system
Generate data for policy makers
Prevention of corruption
Inters action between users (free lectern)
42

Management of UYAP
Republic of Turkey
Ministry of Justice

Senior Responsible Owner:
Minister of Justice

Board of UYAP
Head of Board is Undersecretary
Vice President of the Board is Deputy Undersecretary
Other members of the board are some general directors of the MoJ

Project team
Consist of about 250 staff

43

Republic of Turkey
Ministry of Justice

Group 1: UYAP’S Project Stakeholders

44

Republic of Turkey
Ministry of Justice

Group 2: UYAP’S Strategic Stakeholders

45

Republic of Turkey
Ministry of Justice

Group 3:UYAP’S Operational Stakeholders

46

Project Control
Republic of Turkey
Ministry of Justice

Overcoming resistance
Change control process
Compliance with project schedules/product
delivery monitoring arrangements
Reports for project board (exception,
highlight, End-Stage report etc)
Establish project support office (PSO) to
handle common management and to help our
users
47

WAN
Republic of Turkey
Ministry of Justice

satellite

BİM

spare

LAN

HUB STATION

LAN
LAN

territorial

48

Stage of the UYAP in courts
Republic of Turkey
Ministry of Justice

49

50

Citizens can reach their case information via Internet

51

They can be informed via web site about their cases or hearing dates

Lawyer can :
Pay process and tax fee from his office by use
of VPN Technology and or on Network in Bars
rooms through internet banking and UYAP,
Litigate a claim or dispute to court through
electronic means,
Review his cases via electronics means
Submit his petition online via UYAP
52

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

From the beginning of 26.04.2004, UYAP was expanded to cover 41
units
4.701.373 files have been entered via UYAP and these units have
carried out their all processes via UYAP from that date on.
In all of the units taken into operation, nearly 2.539.558
administrative files are operated by the means of UYAP system.

53

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

Some of the results obtained are stated below


For example, in the courts taken into operation, delivery bureaus
have been taken into operation and collection of charges and
duty distributions which are carried out hand by hand before are
now carried out by the system as to the objective criteria
determined in an electronic environment.



The most important hinder in this way is the resistance that the
users show against a new way of life. In order to break this
resistance the necessary laws support should be constituted,
public opinion support should be provided by making conscious
campaigns.

54

Republic of Turkey
Ministry of Justice

Thank you very much for your attention

If you have any questions please don’t hesitate to contact

[email protected]

55


Slide 36

Republic of Turkey
Ministry of Justice

UYAP

NATIONAL JUDICIARY INFORMATICS
SYSTEM

Cengiz TANRIKULU
Reporter Judge in Ministry of Justice, Turkey
13 February 2007
Ankara
1

CONTENT OF THE
CONFERENCE
Republic of Turkey
Ministry of Justice

Firstly this event will present an overview of the
National Judiciary Network Project (UYAP)

Secondly and mainly, we will share the
experiences of Turkish Ministry of Justice’s (MoJ)
National Judiciary Network Project (UYAP)
and give some quick facts about UYAP and
effects of the project on Turkish judicial system
and will evaluate UYAP’s outputs
2

What is ‘UYAP’
Republic of Turkey
Ministry of Justice

UYAP’s
expansion
is
INFORMATICS SYSTEM”

“NATIONAL

JUDICIARY

UYAP is a judicial central network project
which includes all of the courts, public prosecutors
services, prisons and detention houses, and other judicial
institutions in Turkey (Forensic medicine offices, probation
offices etc.)
All judicial Institutes connect online each other via UYAP
WAN
It’s purpose is providing vertical and horizontal integration
across Turkish judicial system and other government
departments and international organizations
3

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FACTS ON TURKISH JUSTICE SYSTEM
According to Turkish Constitution article 2 :
“Turkey is a democratic, secular and social state based
on rule of law”

According to Turkish Constitution article 141/3 :
“Carring through a lawsuit with minimal expenditure
and as far as possible speedy is task of jurisdiction”
4

HIGH LEVEL COURTHOUSES
Republic of Turkey
Ministry of Justice

Court System and competences

Constitutional

Court of

Court

Cassation

Constitutional
Jurisdiction

Civil

Jurisdiction

Council of
State

Administrative
Jurisdiction

5

Republic of Turkey
Ministry of Justice

Court of Cassation
(Appeal)

Criminal Departments

Civil Departments

6

Republic of Turkey
Ministry of Justice

First Instance courts

Criminal Courts

Civil Courts

General Criminal Courts
(Penal Court)

Felony Courts

Peace Courts

General Civil Courts

(High Criminal Court )

Magistrate Courts
7

Specialised Courts
Commercial C.
Labour C.
Maritime C.
Land Registry C.
Family C.
Consumer C.

Juvenile C.
Enforcement C.
Traffic C.
8

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FIGURES

9

Number of the
Judges and Prosecutors
Republic of Turkey
Ministry of Justice

Turkey has…
• 136 High Criminal Courts Centres
• And in 575 districts totally 708 courthouses,
• 443 Penitentiary and Detention Houses ,
• 23 Forensic Medicine Units,
• All in all, 7751 Courts, Public Prosecutor Services
and Enforcement Offices
• In civil judiciary 4529 judges and 3023 public
prosecutors,
• 491 administrative judges in administrative courts
10

CURRENT SITUATION OF CASE FILES IN TURKEY
Republic of Turkey
Ministry of Justice

PROSECUTIONWRITS
PROSECUTIONPREPARATION
CRIMINAL CASES
CIVIL LAWCASES
ADMINSTRATIVE CASES
ENFORCEMENT CASES
GRAND TOTAL

1.416.739
2.035.300
3.116.632
1.982.920
288.995
10.026.212
18.866.798

11

DELIVERED HARDWARE
in the scope of UYAP
Republic of Turkey
Ministry of Justice

Computer

28.664

Laser printer

16.093

Uninterruptible power supply
Laptop

6.140
11.700

Laptop printer

2.800

Scanner

4.677
12

CABLE LAYING
Republic of Turkey
Ministry of Justice

• Cable was laid in 807 units 41.175
connection points across Turkey

ANKARA

13

UYAP Was Put In Operation
Felony Court Centers

107

Regional
Administartive
Courts

21

Provinces

281

Prison and Detention
Houses
ADLİ TIP
BİRİMForensic
Medicine Units
Totaly

460

6
779
14

UYAP Operation Map
UYAP Map of to commence operations
where UYAP was put in operation
http://www.adalet.gov.tr/harita/harita.html

15

Average duration of assize
Republic of Turkey
Ministry of Justice

Council
of State
Civil (Days)
Penal (Days)

CoCes.

General
Courts
0

200

400

600

General Courts : Penal

: 266 days

Civil

: 241 days

Penal
Civil

: 283 days
: 86 days
: 460 16
days

C.o. Cassation
Council of State

Some other figures
Republic of Turkey
Ministry of Justice

Auxiliary Court Personal : (Aprox.) 30 000
Members of the C.o.Cas 250
Members of Council of State:78
Lawyers (Aprox.) 40.000
In 443 Prisons
Current Number of convicts : 58 000
Total Prison Officials: 31 000
17

UYAP e-Learning

18

EDUCATIONS are given in laboratories
Republic of Turkey
Ministry of Justice

19

The Basic Requirements Of Turkish Judicial
System and what has been doing?
Republic of Turkey
Ministry of Justice

• Turkish government nowadays is fallowing a national
programme for reinforcement and to accelerate the judicial
system
• They are also implementing various measures on judicial
modernisation and penal reform and want to improve the
functioning and efficiency of the judiciary
• UYAP was prepared and established by MoJ within the
context of to create an effective and less bureaucratic judicial
system for each concerned institution and citizens as one and
very important measure
20

Project plan with milestones
Republic of Turkey

Design of the

Ministry of Justice

TJS
Revision
In 2000

Composing
of the
project
schedule
In 2001

Appraisal
Project’s
finish time

Project start
to roll out
in whole Turkey

End of
2007

at the beginning
of the 2005

Analysing
of the
process
In 2002

system and
production of
Programmes
and screens
In 2003

implementing
of the project

Testing
system and

in pilot units
at the
beginning of
the 2004

new
products
at the end of
the 2003
21

22

Scope of UYAP
Initiated Integration studies
 MERNİS, (MI)
 POL-NET
(Police)
 KİK,
(Procurement
Office)
 Adli Sicil,
Judicial statistics
and records
 MASAK,
Ministry of
Finance
 VEDOP,Tax
Automation
System
 DİE, Statistic

 TAKBİS, Land Registry
 Türkiye Noterler Birliği, Public Notaries Ass.
 Türkiye Barolar Birliği, Bar Ass.
 Gümrük Müsteşarlığı, Undersecretariat of Custom
 Dış İşleri Bakanlığı, Ministery Of Foreign Affairs
 Merkez Bankası, Central Bank

to import in the instant from …
MERNİS  Idendity Records
Criminal Records Ins. Criminal
Records
POL-Net  Driver Licence
23

With the Decision Support System, procedural mistakes are reduced to a
minimum level
24

Virtual discussion forums within judicial organization about
jurisprudence is in place, information sharing and25
exchanging is enabled

The Document Management System (DMS) in our Ministry has been
integrated. Exchange of the electronic documents between the Ministry and
26
Province units and between the units has been started.

UYAP’S Web Mail Server Has 60.000 USERS

27

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To transfer key business processes of the judicial system into central
electronic means
To reduce the clerical, administrative and communications costs which
would otherwise be incurred in manuel and paper- based system.
Reductions in staffing and use the personal most effective
To create a Databank of information on relevant legislation, regulations,
circulars, template texts and policies Information etc.
To produce Management Reports for performance, Work Reports for
planning or recording etc.
To research information which is needed during processes
To create fast, secure and efficient information system enabling the
appropriate sharing of information across the wider Turkish judicial services
Composing alerts to prevent from basic judicial errors

28

Objectives of UYAP
Republic of Turkey
Ministry of Justice

Interface judicial institutions with each other
and with concerned institutions
Providing transparency
Fulfill inspections in to electronic means
Give process information's and basic legal aids
to citizens via internet
Set up central document management system
between TJS Units
Procure data for doing data mining in judicial
field
Obtain very strong and efficient judicial central
29
infrastructure

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To provide the capability to measure performance and
report on the effectiveness of Turkish judicial services
in terms of such performance indicators are defined by
Government and stakeholders. The data required for
this would be captured and made available through the
operational UYAP system
To provide a research capability to evaluate the impact
and effectiveness of offender-crime assessment tools
(yet to be implemented) and programmes and
interventions designed to reduce crimes
30

Scopes and interfaces
Republic of Turkey
Ministry of Justice

The scope includes all functions required to
support and enable transactions via electronic
means between judicial institutions
The scope includes also fulfillment of finance
and commissioning functions, human
resources management, payroll, training
management, property management , asset
administration and other supporting services
31

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Penal Law System
Civil Law System
Administrative Law System
Public Prosecutors Services System
Court of Cessation System
Probation System
Verdict Support System
Lawyer Information System
Enforcement-Bankruptcy System
Convict-Arrest Management System

32

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Citizen Information System
Personal Management System
Financial Management System
Supply Management System
Procurement Management System
Training Management System
Document Management System
Forensic Medicine System
General Support System
33

UYAP SYSTEM CENTRE
We have also disaster Recovery Center
Republic of Turkey
Ministry of Justice

34

UYAP Databank
Republic of Turkey
Ministry of Justice

Legislation
Directives
Sentences

Case law
Judicial essays

Template texts
Circulars etc.

35

36

Lawyer Portal

37

Constrains
Republic of Turkey
Ministry of Justice

Technological constraints
Managing the IS/IT function – which models
to use?
Effective use processes
Training, behaviours etc. Integrate
information capture & use into operational
business processes
Flexible & re-usable IT infrastructure – what
are the available IT infrastructures?
38

MANAGEMENT ENVIRONMENTS FOR IS/IT

High
Diffusion

Diffusion degree of
decentralisation
of IS/IT control

Low
Diffusion

OPPORTUNISTIC
COMPLEX CONTROL
DE-CENTRALISED
CENTRALISED CONTROL
CONTROL
FOR SOME SYSTEMS, DEFEDERAL, SHORT-TERM
CENTRALISED FOR
PRIORITIES, LACK OF
OTHERS. DIFFICULT TO
INTEGRATION
MANAGE

TRADITIONAL
BACKBONE
CENTRALISED
CENTRALISED CONTROL
CONTROL, I.S. NOT
- I.S. CRITICAL TO
CRITICAL TO BUSINESS,
BUSINESS. HIGH
EFFICIENCY GOALS
INTEGRATION.
ONLY
EFFECTIVENESS GOALS

Low
infusion

High
infusion

Infusion - degree of dependence on IS/IT

39

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Speed and efficiency of operations
Integration with other justice agencies to enable information
exchange with key stakeholders (police, gendarme, prisons,
customs, etc.)
Integration/interfaces with other state’s systems
Transparency in terms of accountability and data accuracy
Data standards and data standardization to improve data quality
and enable reliable operational and management reporting
Saving in personal i.e. Those who would otherwise be engaged
in data processing, clerical and administrative work
Cheaper judicial services
Data mining means that collection and dissemination of
aggregated data for research for consisting of future plan
System of alerts to identify users with some described alerts and
notices

40

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Decrease administrative and judicial so to enable
workload practitioners to focus on their other priorities
Obtain central financial audit
Save space with using electronic means instead of
paper files
Access to information and make transaction online,
instant and secure
Flexibility of working hours so if staff wants to work
independent from locality and offices
Performance management through integrated
management information
41

UYAP’s Initial Business
Benefits
Republic of Turkey
Ministry of Justice

Data repository and migration will be only in one
system for that reason will not be data confusion
and duplications
Simplify process
Self assessment by staff, they can monitor their
works in to electronic means
Provision of Clear Evidence on performence and
quality for inspectors, every processes are logging by
system
Generate data for policy makers
Prevention of corruption
Inters action between users (free lectern)
42

Management of UYAP
Republic of Turkey
Ministry of Justice

Senior Responsible Owner:
Minister of Justice

Board of UYAP
Head of Board is Undersecretary
Vice President of the Board is Deputy Undersecretary
Other members of the board are some general directors of the MoJ

Project team
Consist of about 250 staff

43

Republic of Turkey
Ministry of Justice

Group 1: UYAP’S Project Stakeholders

44

Republic of Turkey
Ministry of Justice

Group 2: UYAP’S Strategic Stakeholders

45

Republic of Turkey
Ministry of Justice

Group 3:UYAP’S Operational Stakeholders

46

Project Control
Republic of Turkey
Ministry of Justice

Overcoming resistance
Change control process
Compliance with project schedules/product
delivery monitoring arrangements
Reports for project board (exception,
highlight, End-Stage report etc)
Establish project support office (PSO) to
handle common management and to help our
users
47

WAN
Republic of Turkey
Ministry of Justice

satellite

BİM

spare

LAN

HUB STATION

LAN
LAN

territorial

48

Stage of the UYAP in courts
Republic of Turkey
Ministry of Justice

49

50

Citizens can reach their case information via Internet

51

They can be informed via web site about their cases or hearing dates

Lawyer can :
Pay process and tax fee from his office by use
of VPN Technology and or on Network in Bars
rooms through internet banking and UYAP,
Litigate a claim or dispute to court through
electronic means,
Review his cases via electronics means
Submit his petition online via UYAP
52

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

From the beginning of 26.04.2004, UYAP was expanded to cover 41
units
4.701.373 files have been entered via UYAP and these units have
carried out their all processes via UYAP from that date on.
In all of the units taken into operation, nearly 2.539.558
administrative files are operated by the means of UYAP system.

53

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

Some of the results obtained are stated below


For example, in the courts taken into operation, delivery bureaus
have been taken into operation and collection of charges and
duty distributions which are carried out hand by hand before are
now carried out by the system as to the objective criteria
determined in an electronic environment.



The most important hinder in this way is the resistance that the
users show against a new way of life. In order to break this
resistance the necessary laws support should be constituted,
public opinion support should be provided by making conscious
campaigns.

54

Republic of Turkey
Ministry of Justice

Thank you very much for your attention

If you have any questions please don’t hesitate to contact

[email protected]

55


Slide 37

Republic of Turkey
Ministry of Justice

UYAP

NATIONAL JUDICIARY INFORMATICS
SYSTEM

Cengiz TANRIKULU
Reporter Judge in Ministry of Justice, Turkey
13 February 2007
Ankara
1

CONTENT OF THE
CONFERENCE
Republic of Turkey
Ministry of Justice

Firstly this event will present an overview of the
National Judiciary Network Project (UYAP)

Secondly and mainly, we will share the
experiences of Turkish Ministry of Justice’s (MoJ)
National Judiciary Network Project (UYAP)
and give some quick facts about UYAP and
effects of the project on Turkish judicial system
and will evaluate UYAP’s outputs
2

What is ‘UYAP’
Republic of Turkey
Ministry of Justice

UYAP’s
expansion
is
INFORMATICS SYSTEM”

“NATIONAL

JUDICIARY

UYAP is a judicial central network project
which includes all of the courts, public prosecutors
services, prisons and detention houses, and other judicial
institutions in Turkey (Forensic medicine offices, probation
offices etc.)
All judicial Institutes connect online each other via UYAP
WAN
It’s purpose is providing vertical and horizontal integration
across Turkish judicial system and other government
departments and international organizations
3

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FACTS ON TURKISH JUSTICE SYSTEM
According to Turkish Constitution article 2 :
“Turkey is a democratic, secular and social state based
on rule of law”

According to Turkish Constitution article 141/3 :
“Carring through a lawsuit with minimal expenditure
and as far as possible speedy is task of jurisdiction”
4

HIGH LEVEL COURTHOUSES
Republic of Turkey
Ministry of Justice

Court System and competences

Constitutional

Court of

Court

Cassation

Constitutional
Jurisdiction

Civil

Jurisdiction

Council of
State

Administrative
Jurisdiction

5

Republic of Turkey
Ministry of Justice

Court of Cassation
(Appeal)

Criminal Departments

Civil Departments

6

Republic of Turkey
Ministry of Justice

First Instance courts

Criminal Courts

Civil Courts

General Criminal Courts
(Penal Court)

Felony Courts

Peace Courts

General Civil Courts

(High Criminal Court )

Magistrate Courts
7

Specialised Courts
Commercial C.
Labour C.
Maritime C.
Land Registry C.
Family C.
Consumer C.

Juvenile C.
Enforcement C.
Traffic C.
8

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FIGURES

9

Number of the
Judges and Prosecutors
Republic of Turkey
Ministry of Justice

Turkey has…
• 136 High Criminal Courts Centres
• And in 575 districts totally 708 courthouses,
• 443 Penitentiary and Detention Houses ,
• 23 Forensic Medicine Units,
• All in all, 7751 Courts, Public Prosecutor Services
and Enforcement Offices
• In civil judiciary 4529 judges and 3023 public
prosecutors,
• 491 administrative judges in administrative courts
10

CURRENT SITUATION OF CASE FILES IN TURKEY
Republic of Turkey
Ministry of Justice

PROSECUTIONWRITS
PROSECUTIONPREPARATION
CRIMINAL CASES
CIVIL LAWCASES
ADMINSTRATIVE CASES
ENFORCEMENT CASES
GRAND TOTAL

1.416.739
2.035.300
3.116.632
1.982.920
288.995
10.026.212
18.866.798

11

DELIVERED HARDWARE
in the scope of UYAP
Republic of Turkey
Ministry of Justice

Computer

28.664

Laser printer

16.093

Uninterruptible power supply
Laptop

6.140
11.700

Laptop printer

2.800

Scanner

4.677
12

CABLE LAYING
Republic of Turkey
Ministry of Justice

• Cable was laid in 807 units 41.175
connection points across Turkey

ANKARA

13

UYAP Was Put In Operation
Felony Court Centers

107

Regional
Administartive
Courts

21

Provinces

281

Prison and Detention
Houses
ADLİ TIP
BİRİMForensic
Medicine Units
Totaly

460

6
779
14

UYAP Operation Map
UYAP Map of to commence operations
where UYAP was put in operation
http://www.adalet.gov.tr/harita/harita.html

15

Average duration of assize
Republic of Turkey
Ministry of Justice

Council
of State
Civil (Days)
Penal (Days)

CoCes.

General
Courts
0

200

400

600

General Courts : Penal

: 266 days

Civil

: 241 days

Penal
Civil

: 283 days
: 86 days
: 460 16
days

C.o. Cassation
Council of State

Some other figures
Republic of Turkey
Ministry of Justice

Auxiliary Court Personal : (Aprox.) 30 000
Members of the C.o.Cas 250
Members of Council of State:78
Lawyers (Aprox.) 40.000
In 443 Prisons
Current Number of convicts : 58 000
Total Prison Officials: 31 000
17

UYAP e-Learning

18

EDUCATIONS are given in laboratories
Republic of Turkey
Ministry of Justice

19

The Basic Requirements Of Turkish Judicial
System and what has been doing?
Republic of Turkey
Ministry of Justice

• Turkish government nowadays is fallowing a national
programme for reinforcement and to accelerate the judicial
system
• They are also implementing various measures on judicial
modernisation and penal reform and want to improve the
functioning and efficiency of the judiciary
• UYAP was prepared and established by MoJ within the
context of to create an effective and less bureaucratic judicial
system for each concerned institution and citizens as one and
very important measure
20

Project plan with milestones
Republic of Turkey

Design of the

Ministry of Justice

TJS
Revision
In 2000

Composing
of the
project
schedule
In 2001

Appraisal
Project’s
finish time

Project start
to roll out
in whole Turkey

End of
2007

at the beginning
of the 2005

Analysing
of the
process
In 2002

system and
production of
Programmes
and screens
In 2003

implementing
of the project

Testing
system and

in pilot units
at the
beginning of
the 2004

new
products
at the end of
the 2003
21

22

Scope of UYAP
Initiated Integration studies
 MERNİS, (MI)
 POL-NET
(Police)
 KİK,
(Procurement
Office)
 Adli Sicil,
Judicial statistics
and records
 MASAK,
Ministry of
Finance
 VEDOP,Tax
Automation
System
 DİE, Statistic

 TAKBİS, Land Registry
 Türkiye Noterler Birliği, Public Notaries Ass.
 Türkiye Barolar Birliği, Bar Ass.
 Gümrük Müsteşarlığı, Undersecretariat of Custom
 Dış İşleri Bakanlığı, Ministery Of Foreign Affairs
 Merkez Bankası, Central Bank

to import in the instant from …
MERNİS  Idendity Records
Criminal Records Ins. Criminal
Records
POL-Net  Driver Licence
23

With the Decision Support System, procedural mistakes are reduced to a
minimum level
24

Virtual discussion forums within judicial organization about
jurisprudence is in place, information sharing and25
exchanging is enabled

The Document Management System (DMS) in our Ministry has been
integrated. Exchange of the electronic documents between the Ministry and
26
Province units and between the units has been started.

UYAP’S Web Mail Server Has 60.000 USERS

27

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To transfer key business processes of the judicial system into central
electronic means
To reduce the clerical, administrative and communications costs which
would otherwise be incurred in manuel and paper- based system.
Reductions in staffing and use the personal most effective
To create a Databank of information on relevant legislation, regulations,
circulars, template texts and policies Information etc.
To produce Management Reports for performance, Work Reports for
planning or recording etc.
To research information which is needed during processes
To create fast, secure and efficient information system enabling the
appropriate sharing of information across the wider Turkish judicial services
Composing alerts to prevent from basic judicial errors

28

Objectives of UYAP
Republic of Turkey
Ministry of Justice

Interface judicial institutions with each other
and with concerned institutions
Providing transparency
Fulfill inspections in to electronic means
Give process information's and basic legal aids
to citizens via internet
Set up central document management system
between TJS Units
Procure data for doing data mining in judicial
field
Obtain very strong and efficient judicial central
29
infrastructure

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To provide the capability to measure performance and
report on the effectiveness of Turkish judicial services
in terms of such performance indicators are defined by
Government and stakeholders. The data required for
this would be captured and made available through the
operational UYAP system
To provide a research capability to evaluate the impact
and effectiveness of offender-crime assessment tools
(yet to be implemented) and programmes and
interventions designed to reduce crimes
30

Scopes and interfaces
Republic of Turkey
Ministry of Justice

The scope includes all functions required to
support and enable transactions via electronic
means between judicial institutions
The scope includes also fulfillment of finance
and commissioning functions, human
resources management, payroll, training
management, property management , asset
administration and other supporting services
31

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Penal Law System
Civil Law System
Administrative Law System
Public Prosecutors Services System
Court of Cessation System
Probation System
Verdict Support System
Lawyer Information System
Enforcement-Bankruptcy System
Convict-Arrest Management System

32

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Citizen Information System
Personal Management System
Financial Management System
Supply Management System
Procurement Management System
Training Management System
Document Management System
Forensic Medicine System
General Support System
33

UYAP SYSTEM CENTRE
We have also disaster Recovery Center
Republic of Turkey
Ministry of Justice

34

UYAP Databank
Republic of Turkey
Ministry of Justice

Legislation
Directives
Sentences

Case law
Judicial essays

Template texts
Circulars etc.

35

36

Lawyer Portal

37

Constrains
Republic of Turkey
Ministry of Justice

Technological constraints
Managing the IS/IT function – which models
to use?
Effective use processes
Training, behaviours etc. Integrate
information capture & use into operational
business processes
Flexible & re-usable IT infrastructure – what
are the available IT infrastructures?
38

MANAGEMENT ENVIRONMENTS FOR IS/IT

High
Diffusion

Diffusion degree of
decentralisation
of IS/IT control

Low
Diffusion

OPPORTUNISTIC
COMPLEX CONTROL
DE-CENTRALISED
CENTRALISED CONTROL
CONTROL
FOR SOME SYSTEMS, DEFEDERAL, SHORT-TERM
CENTRALISED FOR
PRIORITIES, LACK OF
OTHERS. DIFFICULT TO
INTEGRATION
MANAGE

TRADITIONAL
BACKBONE
CENTRALISED
CENTRALISED CONTROL
CONTROL, I.S. NOT
- I.S. CRITICAL TO
CRITICAL TO BUSINESS,
BUSINESS. HIGH
EFFICIENCY GOALS
INTEGRATION.
ONLY
EFFECTIVENESS GOALS

Low
infusion

High
infusion

Infusion - degree of dependence on IS/IT

39

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Speed and efficiency of operations
Integration with other justice agencies to enable information
exchange with key stakeholders (police, gendarme, prisons,
customs, etc.)
Integration/interfaces with other state’s systems
Transparency in terms of accountability and data accuracy
Data standards and data standardization to improve data quality
and enable reliable operational and management reporting
Saving in personal i.e. Those who would otherwise be engaged
in data processing, clerical and administrative work
Cheaper judicial services
Data mining means that collection and dissemination of
aggregated data for research for consisting of future plan
System of alerts to identify users with some described alerts and
notices

40

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Decrease administrative and judicial so to enable
workload practitioners to focus on their other priorities
Obtain central financial audit
Save space with using electronic means instead of
paper files
Access to information and make transaction online,
instant and secure
Flexibility of working hours so if staff wants to work
independent from locality and offices
Performance management through integrated
management information
41

UYAP’s Initial Business
Benefits
Republic of Turkey
Ministry of Justice

Data repository and migration will be only in one
system for that reason will not be data confusion
and duplications
Simplify process
Self assessment by staff, they can monitor their
works in to electronic means
Provision of Clear Evidence on performence and
quality for inspectors, every processes are logging by
system
Generate data for policy makers
Prevention of corruption
Inters action between users (free lectern)
42

Management of UYAP
Republic of Turkey
Ministry of Justice

Senior Responsible Owner:
Minister of Justice

Board of UYAP
Head of Board is Undersecretary
Vice President of the Board is Deputy Undersecretary
Other members of the board are some general directors of the MoJ

Project team
Consist of about 250 staff

43

Republic of Turkey
Ministry of Justice

Group 1: UYAP’S Project Stakeholders

44

Republic of Turkey
Ministry of Justice

Group 2: UYAP’S Strategic Stakeholders

45

Republic of Turkey
Ministry of Justice

Group 3:UYAP’S Operational Stakeholders

46

Project Control
Republic of Turkey
Ministry of Justice

Overcoming resistance
Change control process
Compliance with project schedules/product
delivery monitoring arrangements
Reports for project board (exception,
highlight, End-Stage report etc)
Establish project support office (PSO) to
handle common management and to help our
users
47

WAN
Republic of Turkey
Ministry of Justice

satellite

BİM

spare

LAN

HUB STATION

LAN
LAN

territorial

48

Stage of the UYAP in courts
Republic of Turkey
Ministry of Justice

49

50

Citizens can reach their case information via Internet

51

They can be informed via web site about their cases or hearing dates

Lawyer can :
Pay process and tax fee from his office by use
of VPN Technology and or on Network in Bars
rooms through internet banking and UYAP,
Litigate a claim or dispute to court through
electronic means,
Review his cases via electronics means
Submit his petition online via UYAP
52

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

From the beginning of 26.04.2004, UYAP was expanded to cover 41
units
4.701.373 files have been entered via UYAP and these units have
carried out their all processes via UYAP from that date on.
In all of the units taken into operation, nearly 2.539.558
administrative files are operated by the means of UYAP system.

53

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

Some of the results obtained are stated below


For example, in the courts taken into operation, delivery bureaus
have been taken into operation and collection of charges and
duty distributions which are carried out hand by hand before are
now carried out by the system as to the objective criteria
determined in an electronic environment.



The most important hinder in this way is the resistance that the
users show against a new way of life. In order to break this
resistance the necessary laws support should be constituted,
public opinion support should be provided by making conscious
campaigns.

54

Republic of Turkey
Ministry of Justice

Thank you very much for your attention

If you have any questions please don’t hesitate to contact

[email protected]

55


Slide 38

Republic of Turkey
Ministry of Justice

UYAP

NATIONAL JUDICIARY INFORMATICS
SYSTEM

Cengiz TANRIKULU
Reporter Judge in Ministry of Justice, Turkey
13 February 2007
Ankara
1

CONTENT OF THE
CONFERENCE
Republic of Turkey
Ministry of Justice

Firstly this event will present an overview of the
National Judiciary Network Project (UYAP)

Secondly and mainly, we will share the
experiences of Turkish Ministry of Justice’s (MoJ)
National Judiciary Network Project (UYAP)
and give some quick facts about UYAP and
effects of the project on Turkish judicial system
and will evaluate UYAP’s outputs
2

What is ‘UYAP’
Republic of Turkey
Ministry of Justice

UYAP’s
expansion
is
INFORMATICS SYSTEM”

“NATIONAL

JUDICIARY

UYAP is a judicial central network project
which includes all of the courts, public prosecutors
services, prisons and detention houses, and other judicial
institutions in Turkey (Forensic medicine offices, probation
offices etc.)
All judicial Institutes connect online each other via UYAP
WAN
It’s purpose is providing vertical and horizontal integration
across Turkish judicial system and other government
departments and international organizations
3

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FACTS ON TURKISH JUSTICE SYSTEM
According to Turkish Constitution article 2 :
“Turkey is a democratic, secular and social state based
on rule of law”

According to Turkish Constitution article 141/3 :
“Carring through a lawsuit with minimal expenditure
and as far as possible speedy is task of jurisdiction”
4

HIGH LEVEL COURTHOUSES
Republic of Turkey
Ministry of Justice

Court System and competences

Constitutional

Court of

Court

Cassation

Constitutional
Jurisdiction

Civil

Jurisdiction

Council of
State

Administrative
Jurisdiction

5

Republic of Turkey
Ministry of Justice

Court of Cassation
(Appeal)

Criminal Departments

Civil Departments

6

Republic of Turkey
Ministry of Justice

First Instance courts

Criminal Courts

Civil Courts

General Criminal Courts
(Penal Court)

Felony Courts

Peace Courts

General Civil Courts

(High Criminal Court )

Magistrate Courts
7

Specialised Courts
Commercial C.
Labour C.
Maritime C.
Land Registry C.
Family C.
Consumer C.

Juvenile C.
Enforcement C.
Traffic C.
8

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FIGURES

9

Number of the
Judges and Prosecutors
Republic of Turkey
Ministry of Justice

Turkey has…
• 136 High Criminal Courts Centres
• And in 575 districts totally 708 courthouses,
• 443 Penitentiary and Detention Houses ,
• 23 Forensic Medicine Units,
• All in all, 7751 Courts, Public Prosecutor Services
and Enforcement Offices
• In civil judiciary 4529 judges and 3023 public
prosecutors,
• 491 administrative judges in administrative courts
10

CURRENT SITUATION OF CASE FILES IN TURKEY
Republic of Turkey
Ministry of Justice

PROSECUTIONWRITS
PROSECUTIONPREPARATION
CRIMINAL CASES
CIVIL LAWCASES
ADMINSTRATIVE CASES
ENFORCEMENT CASES
GRAND TOTAL

1.416.739
2.035.300
3.116.632
1.982.920
288.995
10.026.212
18.866.798

11

DELIVERED HARDWARE
in the scope of UYAP
Republic of Turkey
Ministry of Justice

Computer

28.664

Laser printer

16.093

Uninterruptible power supply
Laptop

6.140
11.700

Laptop printer

2.800

Scanner

4.677
12

CABLE LAYING
Republic of Turkey
Ministry of Justice

• Cable was laid in 807 units 41.175
connection points across Turkey

ANKARA

13

UYAP Was Put In Operation
Felony Court Centers

107

Regional
Administartive
Courts

21

Provinces

281

Prison and Detention
Houses
ADLİ TIP
BİRİMForensic
Medicine Units
Totaly

460

6
779
14

UYAP Operation Map
UYAP Map of to commence operations
where UYAP was put in operation
http://www.adalet.gov.tr/harita/harita.html

15

Average duration of assize
Republic of Turkey
Ministry of Justice

Council
of State
Civil (Days)
Penal (Days)

CoCes.

General
Courts
0

200

400

600

General Courts : Penal

: 266 days

Civil

: 241 days

Penal
Civil

: 283 days
: 86 days
: 460 16
days

C.o. Cassation
Council of State

Some other figures
Republic of Turkey
Ministry of Justice

Auxiliary Court Personal : (Aprox.) 30 000
Members of the C.o.Cas 250
Members of Council of State:78
Lawyers (Aprox.) 40.000
In 443 Prisons
Current Number of convicts : 58 000
Total Prison Officials: 31 000
17

UYAP e-Learning

18

EDUCATIONS are given in laboratories
Republic of Turkey
Ministry of Justice

19

The Basic Requirements Of Turkish Judicial
System and what has been doing?
Republic of Turkey
Ministry of Justice

• Turkish government nowadays is fallowing a national
programme for reinforcement and to accelerate the judicial
system
• They are also implementing various measures on judicial
modernisation and penal reform and want to improve the
functioning and efficiency of the judiciary
• UYAP was prepared and established by MoJ within the
context of to create an effective and less bureaucratic judicial
system for each concerned institution and citizens as one and
very important measure
20

Project plan with milestones
Republic of Turkey

Design of the

Ministry of Justice

TJS
Revision
In 2000

Composing
of the
project
schedule
In 2001

Appraisal
Project’s
finish time

Project start
to roll out
in whole Turkey

End of
2007

at the beginning
of the 2005

Analysing
of the
process
In 2002

system and
production of
Programmes
and screens
In 2003

implementing
of the project

Testing
system and

in pilot units
at the
beginning of
the 2004

new
products
at the end of
the 2003
21

22

Scope of UYAP
Initiated Integration studies
 MERNİS, (MI)
 POL-NET
(Police)
 KİK,
(Procurement
Office)
 Adli Sicil,
Judicial statistics
and records
 MASAK,
Ministry of
Finance
 VEDOP,Tax
Automation
System
 DİE, Statistic

 TAKBİS, Land Registry
 Türkiye Noterler Birliği, Public Notaries Ass.
 Türkiye Barolar Birliği, Bar Ass.
 Gümrük Müsteşarlığı, Undersecretariat of Custom
 Dış İşleri Bakanlığı, Ministery Of Foreign Affairs
 Merkez Bankası, Central Bank

to import in the instant from …
MERNİS  Idendity Records
Criminal Records Ins. Criminal
Records
POL-Net  Driver Licence
23

With the Decision Support System, procedural mistakes are reduced to a
minimum level
24

Virtual discussion forums within judicial organization about
jurisprudence is in place, information sharing and25
exchanging is enabled

The Document Management System (DMS) in our Ministry has been
integrated. Exchange of the electronic documents between the Ministry and
26
Province units and between the units has been started.

UYAP’S Web Mail Server Has 60.000 USERS

27

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To transfer key business processes of the judicial system into central
electronic means
To reduce the clerical, administrative and communications costs which
would otherwise be incurred in manuel and paper- based system.
Reductions in staffing and use the personal most effective
To create a Databank of information on relevant legislation, regulations,
circulars, template texts and policies Information etc.
To produce Management Reports for performance, Work Reports for
planning or recording etc.
To research information which is needed during processes
To create fast, secure and efficient information system enabling the
appropriate sharing of information across the wider Turkish judicial services
Composing alerts to prevent from basic judicial errors

28

Objectives of UYAP
Republic of Turkey
Ministry of Justice

Interface judicial institutions with each other
and with concerned institutions
Providing transparency
Fulfill inspections in to electronic means
Give process information's and basic legal aids
to citizens via internet
Set up central document management system
between TJS Units
Procure data for doing data mining in judicial
field
Obtain very strong and efficient judicial central
29
infrastructure

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To provide the capability to measure performance and
report on the effectiveness of Turkish judicial services
in terms of such performance indicators are defined by
Government and stakeholders. The data required for
this would be captured and made available through the
operational UYAP system
To provide a research capability to evaluate the impact
and effectiveness of offender-crime assessment tools
(yet to be implemented) and programmes and
interventions designed to reduce crimes
30

Scopes and interfaces
Republic of Turkey
Ministry of Justice

The scope includes all functions required to
support and enable transactions via electronic
means between judicial institutions
The scope includes also fulfillment of finance
and commissioning functions, human
resources management, payroll, training
management, property management , asset
administration and other supporting services
31

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Penal Law System
Civil Law System
Administrative Law System
Public Prosecutors Services System
Court of Cessation System
Probation System
Verdict Support System
Lawyer Information System
Enforcement-Bankruptcy System
Convict-Arrest Management System

32

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Citizen Information System
Personal Management System
Financial Management System
Supply Management System
Procurement Management System
Training Management System
Document Management System
Forensic Medicine System
General Support System
33

UYAP SYSTEM CENTRE
We have also disaster Recovery Center
Republic of Turkey
Ministry of Justice

34

UYAP Databank
Republic of Turkey
Ministry of Justice

Legislation
Directives
Sentences

Case law
Judicial essays

Template texts
Circulars etc.

35

36

Lawyer Portal

37

Constrains
Republic of Turkey
Ministry of Justice

Technological constraints
Managing the IS/IT function – which models
to use?
Effective use processes
Training, behaviours etc. Integrate
information capture & use into operational
business processes
Flexible & re-usable IT infrastructure – what
are the available IT infrastructures?
38

MANAGEMENT ENVIRONMENTS FOR IS/IT

High
Diffusion

Diffusion degree of
decentralisation
of IS/IT control

Low
Diffusion

OPPORTUNISTIC
COMPLEX CONTROL
DE-CENTRALISED
CENTRALISED CONTROL
CONTROL
FOR SOME SYSTEMS, DEFEDERAL, SHORT-TERM
CENTRALISED FOR
PRIORITIES, LACK OF
OTHERS. DIFFICULT TO
INTEGRATION
MANAGE

TRADITIONAL
BACKBONE
CENTRALISED
CENTRALISED CONTROL
CONTROL, I.S. NOT
- I.S. CRITICAL TO
CRITICAL TO BUSINESS,
BUSINESS. HIGH
EFFICIENCY GOALS
INTEGRATION.
ONLY
EFFECTIVENESS GOALS

Low
infusion

High
infusion

Infusion - degree of dependence on IS/IT

39

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Speed and efficiency of operations
Integration with other justice agencies to enable information
exchange with key stakeholders (police, gendarme, prisons,
customs, etc.)
Integration/interfaces with other state’s systems
Transparency in terms of accountability and data accuracy
Data standards and data standardization to improve data quality
and enable reliable operational and management reporting
Saving in personal i.e. Those who would otherwise be engaged
in data processing, clerical and administrative work
Cheaper judicial services
Data mining means that collection and dissemination of
aggregated data for research for consisting of future plan
System of alerts to identify users with some described alerts and
notices

40

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Decrease administrative and judicial so to enable
workload practitioners to focus on their other priorities
Obtain central financial audit
Save space with using electronic means instead of
paper files
Access to information and make transaction online,
instant and secure
Flexibility of working hours so if staff wants to work
independent from locality and offices
Performance management through integrated
management information
41

UYAP’s Initial Business
Benefits
Republic of Turkey
Ministry of Justice

Data repository and migration will be only in one
system for that reason will not be data confusion
and duplications
Simplify process
Self assessment by staff, they can monitor their
works in to electronic means
Provision of Clear Evidence on performence and
quality for inspectors, every processes are logging by
system
Generate data for policy makers
Prevention of corruption
Inters action between users (free lectern)
42

Management of UYAP
Republic of Turkey
Ministry of Justice

Senior Responsible Owner:
Minister of Justice

Board of UYAP
Head of Board is Undersecretary
Vice President of the Board is Deputy Undersecretary
Other members of the board are some general directors of the MoJ

Project team
Consist of about 250 staff

43

Republic of Turkey
Ministry of Justice

Group 1: UYAP’S Project Stakeholders

44

Republic of Turkey
Ministry of Justice

Group 2: UYAP’S Strategic Stakeholders

45

Republic of Turkey
Ministry of Justice

Group 3:UYAP’S Operational Stakeholders

46

Project Control
Republic of Turkey
Ministry of Justice

Overcoming resistance
Change control process
Compliance with project schedules/product
delivery monitoring arrangements
Reports for project board (exception,
highlight, End-Stage report etc)
Establish project support office (PSO) to
handle common management and to help our
users
47

WAN
Republic of Turkey
Ministry of Justice

satellite

BİM

spare

LAN

HUB STATION

LAN
LAN

territorial

48

Stage of the UYAP in courts
Republic of Turkey
Ministry of Justice

49

50

Citizens can reach their case information via Internet

51

They can be informed via web site about their cases or hearing dates

Lawyer can :
Pay process and tax fee from his office by use
of VPN Technology and or on Network in Bars
rooms through internet banking and UYAP,
Litigate a claim or dispute to court through
electronic means,
Review his cases via electronics means
Submit his petition online via UYAP
52

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

From the beginning of 26.04.2004, UYAP was expanded to cover 41
units
4.701.373 files have been entered via UYAP and these units have
carried out their all processes via UYAP from that date on.
In all of the units taken into operation, nearly 2.539.558
administrative files are operated by the means of UYAP system.

53

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

Some of the results obtained are stated below


For example, in the courts taken into operation, delivery bureaus
have been taken into operation and collection of charges and
duty distributions which are carried out hand by hand before are
now carried out by the system as to the objective criteria
determined in an electronic environment.



The most important hinder in this way is the resistance that the
users show against a new way of life. In order to break this
resistance the necessary laws support should be constituted,
public opinion support should be provided by making conscious
campaigns.

54

Republic of Turkey
Ministry of Justice

Thank you very much for your attention

If you have any questions please don’t hesitate to contact

[email protected]

55


Slide 39

Republic of Turkey
Ministry of Justice

UYAP

NATIONAL JUDICIARY INFORMATICS
SYSTEM

Cengiz TANRIKULU
Reporter Judge in Ministry of Justice, Turkey
13 February 2007
Ankara
1

CONTENT OF THE
CONFERENCE
Republic of Turkey
Ministry of Justice

Firstly this event will present an overview of the
National Judiciary Network Project (UYAP)

Secondly and mainly, we will share the
experiences of Turkish Ministry of Justice’s (MoJ)
National Judiciary Network Project (UYAP)
and give some quick facts about UYAP and
effects of the project on Turkish judicial system
and will evaluate UYAP’s outputs
2

What is ‘UYAP’
Republic of Turkey
Ministry of Justice

UYAP’s
expansion
is
INFORMATICS SYSTEM”

“NATIONAL

JUDICIARY

UYAP is a judicial central network project
which includes all of the courts, public prosecutors
services, prisons and detention houses, and other judicial
institutions in Turkey (Forensic medicine offices, probation
offices etc.)
All judicial Institutes connect online each other via UYAP
WAN
It’s purpose is providing vertical and horizontal integration
across Turkish judicial system and other government
departments and international organizations
3

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FACTS ON TURKISH JUSTICE SYSTEM
According to Turkish Constitution article 2 :
“Turkey is a democratic, secular and social state based
on rule of law”

According to Turkish Constitution article 141/3 :
“Carring through a lawsuit with minimal expenditure
and as far as possible speedy is task of jurisdiction”
4

HIGH LEVEL COURTHOUSES
Republic of Turkey
Ministry of Justice

Court System and competences

Constitutional

Court of

Court

Cassation

Constitutional
Jurisdiction

Civil

Jurisdiction

Council of
State

Administrative
Jurisdiction

5

Republic of Turkey
Ministry of Justice

Court of Cassation
(Appeal)

Criminal Departments

Civil Departments

6

Republic of Turkey
Ministry of Justice

First Instance courts

Criminal Courts

Civil Courts

General Criminal Courts
(Penal Court)

Felony Courts

Peace Courts

General Civil Courts

(High Criminal Court )

Magistrate Courts
7

Specialised Courts
Commercial C.
Labour C.
Maritime C.
Land Registry C.
Family C.
Consumer C.

Juvenile C.
Enforcement C.
Traffic C.
8

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FIGURES

9

Number of the
Judges and Prosecutors
Republic of Turkey
Ministry of Justice

Turkey has…
• 136 High Criminal Courts Centres
• And in 575 districts totally 708 courthouses,
• 443 Penitentiary and Detention Houses ,
• 23 Forensic Medicine Units,
• All in all, 7751 Courts, Public Prosecutor Services
and Enforcement Offices
• In civil judiciary 4529 judges and 3023 public
prosecutors,
• 491 administrative judges in administrative courts
10

CURRENT SITUATION OF CASE FILES IN TURKEY
Republic of Turkey
Ministry of Justice

PROSECUTIONWRITS
PROSECUTIONPREPARATION
CRIMINAL CASES
CIVIL LAWCASES
ADMINSTRATIVE CASES
ENFORCEMENT CASES
GRAND TOTAL

1.416.739
2.035.300
3.116.632
1.982.920
288.995
10.026.212
18.866.798

11

DELIVERED HARDWARE
in the scope of UYAP
Republic of Turkey
Ministry of Justice

Computer

28.664

Laser printer

16.093

Uninterruptible power supply
Laptop

6.140
11.700

Laptop printer

2.800

Scanner

4.677
12

CABLE LAYING
Republic of Turkey
Ministry of Justice

• Cable was laid in 807 units 41.175
connection points across Turkey

ANKARA

13

UYAP Was Put In Operation
Felony Court Centers

107

Regional
Administartive
Courts

21

Provinces

281

Prison and Detention
Houses
ADLİ TIP
BİRİMForensic
Medicine Units
Totaly

460

6
779
14

UYAP Operation Map
UYAP Map of to commence operations
where UYAP was put in operation
http://www.adalet.gov.tr/harita/harita.html

15

Average duration of assize
Republic of Turkey
Ministry of Justice

Council
of State
Civil (Days)
Penal (Days)

CoCes.

General
Courts
0

200

400

600

General Courts : Penal

: 266 days

Civil

: 241 days

Penal
Civil

: 283 days
: 86 days
: 460 16
days

C.o. Cassation
Council of State

Some other figures
Republic of Turkey
Ministry of Justice

Auxiliary Court Personal : (Aprox.) 30 000
Members of the C.o.Cas 250
Members of Council of State:78
Lawyers (Aprox.) 40.000
In 443 Prisons
Current Number of convicts : 58 000
Total Prison Officials: 31 000
17

UYAP e-Learning

18

EDUCATIONS are given in laboratories
Republic of Turkey
Ministry of Justice

19

The Basic Requirements Of Turkish Judicial
System and what has been doing?
Republic of Turkey
Ministry of Justice

• Turkish government nowadays is fallowing a national
programme for reinforcement and to accelerate the judicial
system
• They are also implementing various measures on judicial
modernisation and penal reform and want to improve the
functioning and efficiency of the judiciary
• UYAP was prepared and established by MoJ within the
context of to create an effective and less bureaucratic judicial
system for each concerned institution and citizens as one and
very important measure
20

Project plan with milestones
Republic of Turkey

Design of the

Ministry of Justice

TJS
Revision
In 2000

Composing
of the
project
schedule
In 2001

Appraisal
Project’s
finish time

Project start
to roll out
in whole Turkey

End of
2007

at the beginning
of the 2005

Analysing
of the
process
In 2002

system and
production of
Programmes
and screens
In 2003

implementing
of the project

Testing
system and

in pilot units
at the
beginning of
the 2004

new
products
at the end of
the 2003
21

22

Scope of UYAP
Initiated Integration studies
 MERNİS, (MI)
 POL-NET
(Police)
 KİK,
(Procurement
Office)
 Adli Sicil,
Judicial statistics
and records
 MASAK,
Ministry of
Finance
 VEDOP,Tax
Automation
System
 DİE, Statistic

 TAKBİS, Land Registry
 Türkiye Noterler Birliği, Public Notaries Ass.
 Türkiye Barolar Birliği, Bar Ass.
 Gümrük Müsteşarlığı, Undersecretariat of Custom
 Dış İşleri Bakanlığı, Ministery Of Foreign Affairs
 Merkez Bankası, Central Bank

to import in the instant from …
MERNİS  Idendity Records
Criminal Records Ins. Criminal
Records
POL-Net  Driver Licence
23

With the Decision Support System, procedural mistakes are reduced to a
minimum level
24

Virtual discussion forums within judicial organization about
jurisprudence is in place, information sharing and25
exchanging is enabled

The Document Management System (DMS) in our Ministry has been
integrated. Exchange of the electronic documents between the Ministry and
26
Province units and between the units has been started.

UYAP’S Web Mail Server Has 60.000 USERS

27

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To transfer key business processes of the judicial system into central
electronic means
To reduce the clerical, administrative and communications costs which
would otherwise be incurred in manuel and paper- based system.
Reductions in staffing and use the personal most effective
To create a Databank of information on relevant legislation, regulations,
circulars, template texts and policies Information etc.
To produce Management Reports for performance, Work Reports for
planning or recording etc.
To research information which is needed during processes
To create fast, secure and efficient information system enabling the
appropriate sharing of information across the wider Turkish judicial services
Composing alerts to prevent from basic judicial errors

28

Objectives of UYAP
Republic of Turkey
Ministry of Justice

Interface judicial institutions with each other
and with concerned institutions
Providing transparency
Fulfill inspections in to electronic means
Give process information's and basic legal aids
to citizens via internet
Set up central document management system
between TJS Units
Procure data for doing data mining in judicial
field
Obtain very strong and efficient judicial central
29
infrastructure

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To provide the capability to measure performance and
report on the effectiveness of Turkish judicial services
in terms of such performance indicators are defined by
Government and stakeholders. The data required for
this would be captured and made available through the
operational UYAP system
To provide a research capability to evaluate the impact
and effectiveness of offender-crime assessment tools
(yet to be implemented) and programmes and
interventions designed to reduce crimes
30

Scopes and interfaces
Republic of Turkey
Ministry of Justice

The scope includes all functions required to
support and enable transactions via electronic
means between judicial institutions
The scope includes also fulfillment of finance
and commissioning functions, human
resources management, payroll, training
management, property management , asset
administration and other supporting services
31

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Penal Law System
Civil Law System
Administrative Law System
Public Prosecutors Services System
Court of Cessation System
Probation System
Verdict Support System
Lawyer Information System
Enforcement-Bankruptcy System
Convict-Arrest Management System

32

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Citizen Information System
Personal Management System
Financial Management System
Supply Management System
Procurement Management System
Training Management System
Document Management System
Forensic Medicine System
General Support System
33

UYAP SYSTEM CENTRE
We have also disaster Recovery Center
Republic of Turkey
Ministry of Justice

34

UYAP Databank
Republic of Turkey
Ministry of Justice

Legislation
Directives
Sentences

Case law
Judicial essays

Template texts
Circulars etc.

35

36

Lawyer Portal

37

Constrains
Republic of Turkey
Ministry of Justice

Technological constraints
Managing the IS/IT function – which models
to use?
Effective use processes
Training, behaviours etc. Integrate
information capture & use into operational
business processes
Flexible & re-usable IT infrastructure – what
are the available IT infrastructures?
38

MANAGEMENT ENVIRONMENTS FOR IS/IT

High
Diffusion

Diffusion degree of
decentralisation
of IS/IT control

Low
Diffusion

OPPORTUNISTIC
COMPLEX CONTROL
DE-CENTRALISED
CENTRALISED CONTROL
CONTROL
FOR SOME SYSTEMS, DEFEDERAL, SHORT-TERM
CENTRALISED FOR
PRIORITIES, LACK OF
OTHERS. DIFFICULT TO
INTEGRATION
MANAGE

TRADITIONAL
BACKBONE
CENTRALISED
CENTRALISED CONTROL
CONTROL, I.S. NOT
- I.S. CRITICAL TO
CRITICAL TO BUSINESS,
BUSINESS. HIGH
EFFICIENCY GOALS
INTEGRATION.
ONLY
EFFECTIVENESS GOALS

Low
infusion

High
infusion

Infusion - degree of dependence on IS/IT

39

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Speed and efficiency of operations
Integration with other justice agencies to enable information
exchange with key stakeholders (police, gendarme, prisons,
customs, etc.)
Integration/interfaces with other state’s systems
Transparency in terms of accountability and data accuracy
Data standards and data standardization to improve data quality
and enable reliable operational and management reporting
Saving in personal i.e. Those who would otherwise be engaged
in data processing, clerical and administrative work
Cheaper judicial services
Data mining means that collection and dissemination of
aggregated data for research for consisting of future plan
System of alerts to identify users with some described alerts and
notices

40

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Decrease administrative and judicial so to enable
workload practitioners to focus on their other priorities
Obtain central financial audit
Save space with using electronic means instead of
paper files
Access to information and make transaction online,
instant and secure
Flexibility of working hours so if staff wants to work
independent from locality and offices
Performance management through integrated
management information
41

UYAP’s Initial Business
Benefits
Republic of Turkey
Ministry of Justice

Data repository and migration will be only in one
system for that reason will not be data confusion
and duplications
Simplify process
Self assessment by staff, they can monitor their
works in to electronic means
Provision of Clear Evidence on performence and
quality for inspectors, every processes are logging by
system
Generate data for policy makers
Prevention of corruption
Inters action between users (free lectern)
42

Management of UYAP
Republic of Turkey
Ministry of Justice

Senior Responsible Owner:
Minister of Justice

Board of UYAP
Head of Board is Undersecretary
Vice President of the Board is Deputy Undersecretary
Other members of the board are some general directors of the MoJ

Project team
Consist of about 250 staff

43

Republic of Turkey
Ministry of Justice

Group 1: UYAP’S Project Stakeholders

44

Republic of Turkey
Ministry of Justice

Group 2: UYAP’S Strategic Stakeholders

45

Republic of Turkey
Ministry of Justice

Group 3:UYAP’S Operational Stakeholders

46

Project Control
Republic of Turkey
Ministry of Justice

Overcoming resistance
Change control process
Compliance with project schedules/product
delivery monitoring arrangements
Reports for project board (exception,
highlight, End-Stage report etc)
Establish project support office (PSO) to
handle common management and to help our
users
47

WAN
Republic of Turkey
Ministry of Justice

satellite

BİM

spare

LAN

HUB STATION

LAN
LAN

territorial

48

Stage of the UYAP in courts
Republic of Turkey
Ministry of Justice

49

50

Citizens can reach their case information via Internet

51

They can be informed via web site about their cases or hearing dates

Lawyer can :
Pay process and tax fee from his office by use
of VPN Technology and or on Network in Bars
rooms through internet banking and UYAP,
Litigate a claim or dispute to court through
electronic means,
Review his cases via electronics means
Submit his petition online via UYAP
52

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

From the beginning of 26.04.2004, UYAP was expanded to cover 41
units
4.701.373 files have been entered via UYAP and these units have
carried out their all processes via UYAP from that date on.
In all of the units taken into operation, nearly 2.539.558
administrative files are operated by the means of UYAP system.

53

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

Some of the results obtained are stated below


For example, in the courts taken into operation, delivery bureaus
have been taken into operation and collection of charges and
duty distributions which are carried out hand by hand before are
now carried out by the system as to the objective criteria
determined in an electronic environment.



The most important hinder in this way is the resistance that the
users show against a new way of life. In order to break this
resistance the necessary laws support should be constituted,
public opinion support should be provided by making conscious
campaigns.

54

Republic of Turkey
Ministry of Justice

Thank you very much for your attention

If you have any questions please don’t hesitate to contact

[email protected]

55


Slide 40

Republic of Turkey
Ministry of Justice

UYAP

NATIONAL JUDICIARY INFORMATICS
SYSTEM

Cengiz TANRIKULU
Reporter Judge in Ministry of Justice, Turkey
13 February 2007
Ankara
1

CONTENT OF THE
CONFERENCE
Republic of Turkey
Ministry of Justice

Firstly this event will present an overview of the
National Judiciary Network Project (UYAP)

Secondly and mainly, we will share the
experiences of Turkish Ministry of Justice’s (MoJ)
National Judiciary Network Project (UYAP)
and give some quick facts about UYAP and
effects of the project on Turkish judicial system
and will evaluate UYAP’s outputs
2

What is ‘UYAP’
Republic of Turkey
Ministry of Justice

UYAP’s
expansion
is
INFORMATICS SYSTEM”

“NATIONAL

JUDICIARY

UYAP is a judicial central network project
which includes all of the courts, public prosecutors
services, prisons and detention houses, and other judicial
institutions in Turkey (Forensic medicine offices, probation
offices etc.)
All judicial Institutes connect online each other via UYAP
WAN
It’s purpose is providing vertical and horizontal integration
across Turkish judicial system and other government
departments and international organizations
3

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FACTS ON TURKISH JUSTICE SYSTEM
According to Turkish Constitution article 2 :
“Turkey is a democratic, secular and social state based
on rule of law”

According to Turkish Constitution article 141/3 :
“Carring through a lawsuit with minimal expenditure
and as far as possible speedy is task of jurisdiction”
4

HIGH LEVEL COURTHOUSES
Republic of Turkey
Ministry of Justice

Court System and competences

Constitutional

Court of

Court

Cassation

Constitutional
Jurisdiction

Civil

Jurisdiction

Council of
State

Administrative
Jurisdiction

5

Republic of Turkey
Ministry of Justice

Court of Cassation
(Appeal)

Criminal Departments

Civil Departments

6

Republic of Turkey
Ministry of Justice

First Instance courts

Criminal Courts

Civil Courts

General Criminal Courts
(Penal Court)

Felony Courts

Peace Courts

General Civil Courts

(High Criminal Court )

Magistrate Courts
7

Specialised Courts
Commercial C.
Labour C.
Maritime C.
Land Registry C.
Family C.
Consumer C.

Juvenile C.
Enforcement C.
Traffic C.
8

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FIGURES

9

Number of the
Judges and Prosecutors
Republic of Turkey
Ministry of Justice

Turkey has…
• 136 High Criminal Courts Centres
• And in 575 districts totally 708 courthouses,
• 443 Penitentiary and Detention Houses ,
• 23 Forensic Medicine Units,
• All in all, 7751 Courts, Public Prosecutor Services
and Enforcement Offices
• In civil judiciary 4529 judges and 3023 public
prosecutors,
• 491 administrative judges in administrative courts
10

CURRENT SITUATION OF CASE FILES IN TURKEY
Republic of Turkey
Ministry of Justice

PROSECUTIONWRITS
PROSECUTIONPREPARATION
CRIMINAL CASES
CIVIL LAWCASES
ADMINSTRATIVE CASES
ENFORCEMENT CASES
GRAND TOTAL

1.416.739
2.035.300
3.116.632
1.982.920
288.995
10.026.212
18.866.798

11

DELIVERED HARDWARE
in the scope of UYAP
Republic of Turkey
Ministry of Justice

Computer

28.664

Laser printer

16.093

Uninterruptible power supply
Laptop

6.140
11.700

Laptop printer

2.800

Scanner

4.677
12

CABLE LAYING
Republic of Turkey
Ministry of Justice

• Cable was laid in 807 units 41.175
connection points across Turkey

ANKARA

13

UYAP Was Put In Operation
Felony Court Centers

107

Regional
Administartive
Courts

21

Provinces

281

Prison and Detention
Houses
ADLİ TIP
BİRİMForensic
Medicine Units
Totaly

460

6
779
14

UYAP Operation Map
UYAP Map of to commence operations
where UYAP was put in operation
http://www.adalet.gov.tr/harita/harita.html

15

Average duration of assize
Republic of Turkey
Ministry of Justice

Council
of State
Civil (Days)
Penal (Days)

CoCes.

General
Courts
0

200

400

600

General Courts : Penal

: 266 days

Civil

: 241 days

Penal
Civil

: 283 days
: 86 days
: 460 16
days

C.o. Cassation
Council of State

Some other figures
Republic of Turkey
Ministry of Justice

Auxiliary Court Personal : (Aprox.) 30 000
Members of the C.o.Cas 250
Members of Council of State:78
Lawyers (Aprox.) 40.000
In 443 Prisons
Current Number of convicts : 58 000
Total Prison Officials: 31 000
17

UYAP e-Learning

18

EDUCATIONS are given in laboratories
Republic of Turkey
Ministry of Justice

19

The Basic Requirements Of Turkish Judicial
System and what has been doing?
Republic of Turkey
Ministry of Justice

• Turkish government nowadays is fallowing a national
programme for reinforcement and to accelerate the judicial
system
• They are also implementing various measures on judicial
modernisation and penal reform and want to improve the
functioning and efficiency of the judiciary
• UYAP was prepared and established by MoJ within the
context of to create an effective and less bureaucratic judicial
system for each concerned institution and citizens as one and
very important measure
20

Project plan with milestones
Republic of Turkey

Design of the

Ministry of Justice

TJS
Revision
In 2000

Composing
of the
project
schedule
In 2001

Appraisal
Project’s
finish time

Project start
to roll out
in whole Turkey

End of
2007

at the beginning
of the 2005

Analysing
of the
process
In 2002

system and
production of
Programmes
and screens
In 2003

implementing
of the project

Testing
system and

in pilot units
at the
beginning of
the 2004

new
products
at the end of
the 2003
21

22

Scope of UYAP
Initiated Integration studies
 MERNİS, (MI)
 POL-NET
(Police)
 KİK,
(Procurement
Office)
 Adli Sicil,
Judicial statistics
and records
 MASAK,
Ministry of
Finance
 VEDOP,Tax
Automation
System
 DİE, Statistic

 TAKBİS, Land Registry
 Türkiye Noterler Birliği, Public Notaries Ass.
 Türkiye Barolar Birliği, Bar Ass.
 Gümrük Müsteşarlığı, Undersecretariat of Custom
 Dış İşleri Bakanlığı, Ministery Of Foreign Affairs
 Merkez Bankası, Central Bank

to import in the instant from …
MERNİS  Idendity Records
Criminal Records Ins. Criminal
Records
POL-Net  Driver Licence
23

With the Decision Support System, procedural mistakes are reduced to a
minimum level
24

Virtual discussion forums within judicial organization about
jurisprudence is in place, information sharing and25
exchanging is enabled

The Document Management System (DMS) in our Ministry has been
integrated. Exchange of the electronic documents between the Ministry and
26
Province units and between the units has been started.

UYAP’S Web Mail Server Has 60.000 USERS

27

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To transfer key business processes of the judicial system into central
electronic means
To reduce the clerical, administrative and communications costs which
would otherwise be incurred in manuel and paper- based system.
Reductions in staffing and use the personal most effective
To create a Databank of information on relevant legislation, regulations,
circulars, template texts and policies Information etc.
To produce Management Reports for performance, Work Reports for
planning or recording etc.
To research information which is needed during processes
To create fast, secure and efficient information system enabling the
appropriate sharing of information across the wider Turkish judicial services
Composing alerts to prevent from basic judicial errors

28

Objectives of UYAP
Republic of Turkey
Ministry of Justice

Interface judicial institutions with each other
and with concerned institutions
Providing transparency
Fulfill inspections in to electronic means
Give process information's and basic legal aids
to citizens via internet
Set up central document management system
between TJS Units
Procure data for doing data mining in judicial
field
Obtain very strong and efficient judicial central
29
infrastructure

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To provide the capability to measure performance and
report on the effectiveness of Turkish judicial services
in terms of such performance indicators are defined by
Government and stakeholders. The data required for
this would be captured and made available through the
operational UYAP system
To provide a research capability to evaluate the impact
and effectiveness of offender-crime assessment tools
(yet to be implemented) and programmes and
interventions designed to reduce crimes
30

Scopes and interfaces
Republic of Turkey
Ministry of Justice

The scope includes all functions required to
support and enable transactions via electronic
means between judicial institutions
The scope includes also fulfillment of finance
and commissioning functions, human
resources management, payroll, training
management, property management , asset
administration and other supporting services
31

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Penal Law System
Civil Law System
Administrative Law System
Public Prosecutors Services System
Court of Cessation System
Probation System
Verdict Support System
Lawyer Information System
Enforcement-Bankruptcy System
Convict-Arrest Management System

32

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Citizen Information System
Personal Management System
Financial Management System
Supply Management System
Procurement Management System
Training Management System
Document Management System
Forensic Medicine System
General Support System
33

UYAP SYSTEM CENTRE
We have also disaster Recovery Center
Republic of Turkey
Ministry of Justice

34

UYAP Databank
Republic of Turkey
Ministry of Justice

Legislation
Directives
Sentences

Case law
Judicial essays

Template texts
Circulars etc.

35

36

Lawyer Portal

37

Constrains
Republic of Turkey
Ministry of Justice

Technological constraints
Managing the IS/IT function – which models
to use?
Effective use processes
Training, behaviours etc. Integrate
information capture & use into operational
business processes
Flexible & re-usable IT infrastructure – what
are the available IT infrastructures?
38

MANAGEMENT ENVIRONMENTS FOR IS/IT

High
Diffusion

Diffusion degree of
decentralisation
of IS/IT control

Low
Diffusion

OPPORTUNISTIC
COMPLEX CONTROL
DE-CENTRALISED
CENTRALISED CONTROL
CONTROL
FOR SOME SYSTEMS, DEFEDERAL, SHORT-TERM
CENTRALISED FOR
PRIORITIES, LACK OF
OTHERS. DIFFICULT TO
INTEGRATION
MANAGE

TRADITIONAL
BACKBONE
CENTRALISED
CENTRALISED CONTROL
CONTROL, I.S. NOT
- I.S. CRITICAL TO
CRITICAL TO BUSINESS,
BUSINESS. HIGH
EFFICIENCY GOALS
INTEGRATION.
ONLY
EFFECTIVENESS GOALS

Low
infusion

High
infusion

Infusion - degree of dependence on IS/IT

39

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Speed and efficiency of operations
Integration with other justice agencies to enable information
exchange with key stakeholders (police, gendarme, prisons,
customs, etc.)
Integration/interfaces with other state’s systems
Transparency in terms of accountability and data accuracy
Data standards and data standardization to improve data quality
and enable reliable operational and management reporting
Saving in personal i.e. Those who would otherwise be engaged
in data processing, clerical and administrative work
Cheaper judicial services
Data mining means that collection and dissemination of
aggregated data for research for consisting of future plan
System of alerts to identify users with some described alerts and
notices

40

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Decrease administrative and judicial so to enable
workload practitioners to focus on their other priorities
Obtain central financial audit
Save space with using electronic means instead of
paper files
Access to information and make transaction online,
instant and secure
Flexibility of working hours so if staff wants to work
independent from locality and offices
Performance management through integrated
management information
41

UYAP’s Initial Business
Benefits
Republic of Turkey
Ministry of Justice

Data repository and migration will be only in one
system for that reason will not be data confusion
and duplications
Simplify process
Self assessment by staff, they can monitor their
works in to electronic means
Provision of Clear Evidence on performence and
quality for inspectors, every processes are logging by
system
Generate data for policy makers
Prevention of corruption
Inters action between users (free lectern)
42

Management of UYAP
Republic of Turkey
Ministry of Justice

Senior Responsible Owner:
Minister of Justice

Board of UYAP
Head of Board is Undersecretary
Vice President of the Board is Deputy Undersecretary
Other members of the board are some general directors of the MoJ

Project team
Consist of about 250 staff

43

Republic of Turkey
Ministry of Justice

Group 1: UYAP’S Project Stakeholders

44

Republic of Turkey
Ministry of Justice

Group 2: UYAP’S Strategic Stakeholders

45

Republic of Turkey
Ministry of Justice

Group 3:UYAP’S Operational Stakeholders

46

Project Control
Republic of Turkey
Ministry of Justice

Overcoming resistance
Change control process
Compliance with project schedules/product
delivery monitoring arrangements
Reports for project board (exception,
highlight, End-Stage report etc)
Establish project support office (PSO) to
handle common management and to help our
users
47

WAN
Republic of Turkey
Ministry of Justice

satellite

BİM

spare

LAN

HUB STATION

LAN
LAN

territorial

48

Stage of the UYAP in courts
Republic of Turkey
Ministry of Justice

49

50

Citizens can reach their case information via Internet

51

They can be informed via web site about their cases or hearing dates

Lawyer can :
Pay process and tax fee from his office by use
of VPN Technology and or on Network in Bars
rooms through internet banking and UYAP,
Litigate a claim or dispute to court through
electronic means,
Review his cases via electronics means
Submit his petition online via UYAP
52

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

From the beginning of 26.04.2004, UYAP was expanded to cover 41
units
4.701.373 files have been entered via UYAP and these units have
carried out their all processes via UYAP from that date on.
In all of the units taken into operation, nearly 2.539.558
administrative files are operated by the means of UYAP system.

53

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

Some of the results obtained are stated below


For example, in the courts taken into operation, delivery bureaus
have been taken into operation and collection of charges and
duty distributions which are carried out hand by hand before are
now carried out by the system as to the objective criteria
determined in an electronic environment.



The most important hinder in this way is the resistance that the
users show against a new way of life. In order to break this
resistance the necessary laws support should be constituted,
public opinion support should be provided by making conscious
campaigns.

54

Republic of Turkey
Ministry of Justice

Thank you very much for your attention

If you have any questions please don’t hesitate to contact

[email protected]

55


Slide 41

Republic of Turkey
Ministry of Justice

UYAP

NATIONAL JUDICIARY INFORMATICS
SYSTEM

Cengiz TANRIKULU
Reporter Judge in Ministry of Justice, Turkey
13 February 2007
Ankara
1

CONTENT OF THE
CONFERENCE
Republic of Turkey
Ministry of Justice

Firstly this event will present an overview of the
National Judiciary Network Project (UYAP)

Secondly and mainly, we will share the
experiences of Turkish Ministry of Justice’s (MoJ)
National Judiciary Network Project (UYAP)
and give some quick facts about UYAP and
effects of the project on Turkish judicial system
and will evaluate UYAP’s outputs
2

What is ‘UYAP’
Republic of Turkey
Ministry of Justice

UYAP’s
expansion
is
INFORMATICS SYSTEM”

“NATIONAL

JUDICIARY

UYAP is a judicial central network project
which includes all of the courts, public prosecutors
services, prisons and detention houses, and other judicial
institutions in Turkey (Forensic medicine offices, probation
offices etc.)
All judicial Institutes connect online each other via UYAP
WAN
It’s purpose is providing vertical and horizontal integration
across Turkish judicial system and other government
departments and international organizations
3

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FACTS ON TURKISH JUSTICE SYSTEM
According to Turkish Constitution article 2 :
“Turkey is a democratic, secular and social state based
on rule of law”

According to Turkish Constitution article 141/3 :
“Carring through a lawsuit with minimal expenditure
and as far as possible speedy is task of jurisdiction”
4

HIGH LEVEL COURTHOUSES
Republic of Turkey
Ministry of Justice

Court System and competences

Constitutional

Court of

Court

Cassation

Constitutional
Jurisdiction

Civil

Jurisdiction

Council of
State

Administrative
Jurisdiction

5

Republic of Turkey
Ministry of Justice

Court of Cassation
(Appeal)

Criminal Departments

Civil Departments

6

Republic of Turkey
Ministry of Justice

First Instance courts

Criminal Courts

Civil Courts

General Criminal Courts
(Penal Court)

Felony Courts

Peace Courts

General Civil Courts

(High Criminal Court )

Magistrate Courts
7

Specialised Courts
Commercial C.
Labour C.
Maritime C.
Land Registry C.
Family C.
Consumer C.

Juvenile C.
Enforcement C.
Traffic C.
8

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FIGURES

9

Number of the
Judges and Prosecutors
Republic of Turkey
Ministry of Justice

Turkey has…
• 136 High Criminal Courts Centres
• And in 575 districts totally 708 courthouses,
• 443 Penitentiary and Detention Houses ,
• 23 Forensic Medicine Units,
• All in all, 7751 Courts, Public Prosecutor Services
and Enforcement Offices
• In civil judiciary 4529 judges and 3023 public
prosecutors,
• 491 administrative judges in administrative courts
10

CURRENT SITUATION OF CASE FILES IN TURKEY
Republic of Turkey
Ministry of Justice

PROSECUTIONWRITS
PROSECUTIONPREPARATION
CRIMINAL CASES
CIVIL LAWCASES
ADMINSTRATIVE CASES
ENFORCEMENT CASES
GRAND TOTAL

1.416.739
2.035.300
3.116.632
1.982.920
288.995
10.026.212
18.866.798

11

DELIVERED HARDWARE
in the scope of UYAP
Republic of Turkey
Ministry of Justice

Computer

28.664

Laser printer

16.093

Uninterruptible power supply
Laptop

6.140
11.700

Laptop printer

2.800

Scanner

4.677
12

CABLE LAYING
Republic of Turkey
Ministry of Justice

• Cable was laid in 807 units 41.175
connection points across Turkey

ANKARA

13

UYAP Was Put In Operation
Felony Court Centers

107

Regional
Administartive
Courts

21

Provinces

281

Prison and Detention
Houses
ADLİ TIP
BİRİMForensic
Medicine Units
Totaly

460

6
779
14

UYAP Operation Map
UYAP Map of to commence operations
where UYAP was put in operation
http://www.adalet.gov.tr/harita/harita.html

15

Average duration of assize
Republic of Turkey
Ministry of Justice

Council
of State
Civil (Days)
Penal (Days)

CoCes.

General
Courts
0

200

400

600

General Courts : Penal

: 266 days

Civil

: 241 days

Penal
Civil

: 283 days
: 86 days
: 460 16
days

C.o. Cassation
Council of State

Some other figures
Republic of Turkey
Ministry of Justice

Auxiliary Court Personal : (Aprox.) 30 000
Members of the C.o.Cas 250
Members of Council of State:78
Lawyers (Aprox.) 40.000
In 443 Prisons
Current Number of convicts : 58 000
Total Prison Officials: 31 000
17

UYAP e-Learning

18

EDUCATIONS are given in laboratories
Republic of Turkey
Ministry of Justice

19

The Basic Requirements Of Turkish Judicial
System and what has been doing?
Republic of Turkey
Ministry of Justice

• Turkish government nowadays is fallowing a national
programme for reinforcement and to accelerate the judicial
system
• They are also implementing various measures on judicial
modernisation and penal reform and want to improve the
functioning and efficiency of the judiciary
• UYAP was prepared and established by MoJ within the
context of to create an effective and less bureaucratic judicial
system for each concerned institution and citizens as one and
very important measure
20

Project plan with milestones
Republic of Turkey

Design of the

Ministry of Justice

TJS
Revision
In 2000

Composing
of the
project
schedule
In 2001

Appraisal
Project’s
finish time

Project start
to roll out
in whole Turkey

End of
2007

at the beginning
of the 2005

Analysing
of the
process
In 2002

system and
production of
Programmes
and screens
In 2003

implementing
of the project

Testing
system and

in pilot units
at the
beginning of
the 2004

new
products
at the end of
the 2003
21

22

Scope of UYAP
Initiated Integration studies
 MERNİS, (MI)
 POL-NET
(Police)
 KİK,
(Procurement
Office)
 Adli Sicil,
Judicial statistics
and records
 MASAK,
Ministry of
Finance
 VEDOP,Tax
Automation
System
 DİE, Statistic

 TAKBİS, Land Registry
 Türkiye Noterler Birliği, Public Notaries Ass.
 Türkiye Barolar Birliği, Bar Ass.
 Gümrük Müsteşarlığı, Undersecretariat of Custom
 Dış İşleri Bakanlığı, Ministery Of Foreign Affairs
 Merkez Bankası, Central Bank

to import in the instant from …
MERNİS  Idendity Records
Criminal Records Ins. Criminal
Records
POL-Net  Driver Licence
23

With the Decision Support System, procedural mistakes are reduced to a
minimum level
24

Virtual discussion forums within judicial organization about
jurisprudence is in place, information sharing and25
exchanging is enabled

The Document Management System (DMS) in our Ministry has been
integrated. Exchange of the electronic documents between the Ministry and
26
Province units and between the units has been started.

UYAP’S Web Mail Server Has 60.000 USERS

27

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To transfer key business processes of the judicial system into central
electronic means
To reduce the clerical, administrative and communications costs which
would otherwise be incurred in manuel and paper- based system.
Reductions in staffing and use the personal most effective
To create a Databank of information on relevant legislation, regulations,
circulars, template texts and policies Information etc.
To produce Management Reports for performance, Work Reports for
planning or recording etc.
To research information which is needed during processes
To create fast, secure and efficient information system enabling the
appropriate sharing of information across the wider Turkish judicial services
Composing alerts to prevent from basic judicial errors

28

Objectives of UYAP
Republic of Turkey
Ministry of Justice

Interface judicial institutions with each other
and with concerned institutions
Providing transparency
Fulfill inspections in to electronic means
Give process information's and basic legal aids
to citizens via internet
Set up central document management system
between TJS Units
Procure data for doing data mining in judicial
field
Obtain very strong and efficient judicial central
29
infrastructure

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To provide the capability to measure performance and
report on the effectiveness of Turkish judicial services
in terms of such performance indicators are defined by
Government and stakeholders. The data required for
this would be captured and made available through the
operational UYAP system
To provide a research capability to evaluate the impact
and effectiveness of offender-crime assessment tools
(yet to be implemented) and programmes and
interventions designed to reduce crimes
30

Scopes and interfaces
Republic of Turkey
Ministry of Justice

The scope includes all functions required to
support and enable transactions via electronic
means between judicial institutions
The scope includes also fulfillment of finance
and commissioning functions, human
resources management, payroll, training
management, property management , asset
administration and other supporting services
31

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Penal Law System
Civil Law System
Administrative Law System
Public Prosecutors Services System
Court of Cessation System
Probation System
Verdict Support System
Lawyer Information System
Enforcement-Bankruptcy System
Convict-Arrest Management System

32

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Citizen Information System
Personal Management System
Financial Management System
Supply Management System
Procurement Management System
Training Management System
Document Management System
Forensic Medicine System
General Support System
33

UYAP SYSTEM CENTRE
We have also disaster Recovery Center
Republic of Turkey
Ministry of Justice

34

UYAP Databank
Republic of Turkey
Ministry of Justice

Legislation
Directives
Sentences

Case law
Judicial essays

Template texts
Circulars etc.

35

36

Lawyer Portal

37

Constrains
Republic of Turkey
Ministry of Justice

Technological constraints
Managing the IS/IT function – which models
to use?
Effective use processes
Training, behaviours etc. Integrate
information capture & use into operational
business processes
Flexible & re-usable IT infrastructure – what
are the available IT infrastructures?
38

MANAGEMENT ENVIRONMENTS FOR IS/IT

High
Diffusion

Diffusion degree of
decentralisation
of IS/IT control

Low
Diffusion

OPPORTUNISTIC
COMPLEX CONTROL
DE-CENTRALISED
CENTRALISED CONTROL
CONTROL
FOR SOME SYSTEMS, DEFEDERAL, SHORT-TERM
CENTRALISED FOR
PRIORITIES, LACK OF
OTHERS. DIFFICULT TO
INTEGRATION
MANAGE

TRADITIONAL
BACKBONE
CENTRALISED
CENTRALISED CONTROL
CONTROL, I.S. NOT
- I.S. CRITICAL TO
CRITICAL TO BUSINESS,
BUSINESS. HIGH
EFFICIENCY GOALS
INTEGRATION.
ONLY
EFFECTIVENESS GOALS

Low
infusion

High
infusion

Infusion - degree of dependence on IS/IT

39

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Speed and efficiency of operations
Integration with other justice agencies to enable information
exchange with key stakeholders (police, gendarme, prisons,
customs, etc.)
Integration/interfaces with other state’s systems
Transparency in terms of accountability and data accuracy
Data standards and data standardization to improve data quality
and enable reliable operational and management reporting
Saving in personal i.e. Those who would otherwise be engaged
in data processing, clerical and administrative work
Cheaper judicial services
Data mining means that collection and dissemination of
aggregated data for research for consisting of future plan
System of alerts to identify users with some described alerts and
notices

40

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Decrease administrative and judicial so to enable
workload practitioners to focus on their other priorities
Obtain central financial audit
Save space with using electronic means instead of
paper files
Access to information and make transaction online,
instant and secure
Flexibility of working hours so if staff wants to work
independent from locality and offices
Performance management through integrated
management information
41

UYAP’s Initial Business
Benefits
Republic of Turkey
Ministry of Justice

Data repository and migration will be only in one
system for that reason will not be data confusion
and duplications
Simplify process
Self assessment by staff, they can monitor their
works in to electronic means
Provision of Clear Evidence on performence and
quality for inspectors, every processes are logging by
system
Generate data for policy makers
Prevention of corruption
Inters action between users (free lectern)
42

Management of UYAP
Republic of Turkey
Ministry of Justice

Senior Responsible Owner:
Minister of Justice

Board of UYAP
Head of Board is Undersecretary
Vice President of the Board is Deputy Undersecretary
Other members of the board are some general directors of the MoJ

Project team
Consist of about 250 staff

43

Republic of Turkey
Ministry of Justice

Group 1: UYAP’S Project Stakeholders

44

Republic of Turkey
Ministry of Justice

Group 2: UYAP’S Strategic Stakeholders

45

Republic of Turkey
Ministry of Justice

Group 3:UYAP’S Operational Stakeholders

46

Project Control
Republic of Turkey
Ministry of Justice

Overcoming resistance
Change control process
Compliance with project schedules/product
delivery monitoring arrangements
Reports for project board (exception,
highlight, End-Stage report etc)
Establish project support office (PSO) to
handle common management and to help our
users
47

WAN
Republic of Turkey
Ministry of Justice

satellite

BİM

spare

LAN

HUB STATION

LAN
LAN

territorial

48

Stage of the UYAP in courts
Republic of Turkey
Ministry of Justice

49

50

Citizens can reach their case information via Internet

51

They can be informed via web site about their cases or hearing dates

Lawyer can :
Pay process and tax fee from his office by use
of VPN Technology and or on Network in Bars
rooms through internet banking and UYAP,
Litigate a claim or dispute to court through
electronic means,
Review his cases via electronics means
Submit his petition online via UYAP
52

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

From the beginning of 26.04.2004, UYAP was expanded to cover 41
units
4.701.373 files have been entered via UYAP and these units have
carried out their all processes via UYAP from that date on.
In all of the units taken into operation, nearly 2.539.558
administrative files are operated by the means of UYAP system.

53

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

Some of the results obtained are stated below


For example, in the courts taken into operation, delivery bureaus
have been taken into operation and collection of charges and
duty distributions which are carried out hand by hand before are
now carried out by the system as to the objective criteria
determined in an electronic environment.



The most important hinder in this way is the resistance that the
users show against a new way of life. In order to break this
resistance the necessary laws support should be constituted,
public opinion support should be provided by making conscious
campaigns.

54

Republic of Turkey
Ministry of Justice

Thank you very much for your attention

If you have any questions please don’t hesitate to contact

[email protected]

55


Slide 42

Republic of Turkey
Ministry of Justice

UYAP

NATIONAL JUDICIARY INFORMATICS
SYSTEM

Cengiz TANRIKULU
Reporter Judge in Ministry of Justice, Turkey
13 February 2007
Ankara
1

CONTENT OF THE
CONFERENCE
Republic of Turkey
Ministry of Justice

Firstly this event will present an overview of the
National Judiciary Network Project (UYAP)

Secondly and mainly, we will share the
experiences of Turkish Ministry of Justice’s (MoJ)
National Judiciary Network Project (UYAP)
and give some quick facts about UYAP and
effects of the project on Turkish judicial system
and will evaluate UYAP’s outputs
2

What is ‘UYAP’
Republic of Turkey
Ministry of Justice

UYAP’s
expansion
is
INFORMATICS SYSTEM”

“NATIONAL

JUDICIARY

UYAP is a judicial central network project
which includes all of the courts, public prosecutors
services, prisons and detention houses, and other judicial
institutions in Turkey (Forensic medicine offices, probation
offices etc.)
All judicial Institutes connect online each other via UYAP
WAN
It’s purpose is providing vertical and horizontal integration
across Turkish judicial system and other government
departments and international organizations
3

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FACTS ON TURKISH JUSTICE SYSTEM
According to Turkish Constitution article 2 :
“Turkey is a democratic, secular and social state based
on rule of law”

According to Turkish Constitution article 141/3 :
“Carring through a lawsuit with minimal expenditure
and as far as possible speedy is task of jurisdiction”
4

HIGH LEVEL COURTHOUSES
Republic of Turkey
Ministry of Justice

Court System and competences

Constitutional

Court of

Court

Cassation

Constitutional
Jurisdiction

Civil

Jurisdiction

Council of
State

Administrative
Jurisdiction

5

Republic of Turkey
Ministry of Justice

Court of Cassation
(Appeal)

Criminal Departments

Civil Departments

6

Republic of Turkey
Ministry of Justice

First Instance courts

Criminal Courts

Civil Courts

General Criminal Courts
(Penal Court)

Felony Courts

Peace Courts

General Civil Courts

(High Criminal Court )

Magistrate Courts
7

Specialised Courts
Commercial C.
Labour C.
Maritime C.
Land Registry C.
Family C.
Consumer C.

Juvenile C.
Enforcement C.
Traffic C.
8

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FIGURES

9

Number of the
Judges and Prosecutors
Republic of Turkey
Ministry of Justice

Turkey has…
• 136 High Criminal Courts Centres
• And in 575 districts totally 708 courthouses,
• 443 Penitentiary and Detention Houses ,
• 23 Forensic Medicine Units,
• All in all, 7751 Courts, Public Prosecutor Services
and Enforcement Offices
• In civil judiciary 4529 judges and 3023 public
prosecutors,
• 491 administrative judges in administrative courts
10

CURRENT SITUATION OF CASE FILES IN TURKEY
Republic of Turkey
Ministry of Justice

PROSECUTIONWRITS
PROSECUTIONPREPARATION
CRIMINAL CASES
CIVIL LAWCASES
ADMINSTRATIVE CASES
ENFORCEMENT CASES
GRAND TOTAL

1.416.739
2.035.300
3.116.632
1.982.920
288.995
10.026.212
18.866.798

11

DELIVERED HARDWARE
in the scope of UYAP
Republic of Turkey
Ministry of Justice

Computer

28.664

Laser printer

16.093

Uninterruptible power supply
Laptop

6.140
11.700

Laptop printer

2.800

Scanner

4.677
12

CABLE LAYING
Republic of Turkey
Ministry of Justice

• Cable was laid in 807 units 41.175
connection points across Turkey

ANKARA

13

UYAP Was Put In Operation
Felony Court Centers

107

Regional
Administartive
Courts

21

Provinces

281

Prison and Detention
Houses
ADLİ TIP
BİRİMForensic
Medicine Units
Totaly

460

6
779
14

UYAP Operation Map
UYAP Map of to commence operations
where UYAP was put in operation
http://www.adalet.gov.tr/harita/harita.html

15

Average duration of assize
Republic of Turkey
Ministry of Justice

Council
of State
Civil (Days)
Penal (Days)

CoCes.

General
Courts
0

200

400

600

General Courts : Penal

: 266 days

Civil

: 241 days

Penal
Civil

: 283 days
: 86 days
: 460 16
days

C.o. Cassation
Council of State

Some other figures
Republic of Turkey
Ministry of Justice

Auxiliary Court Personal : (Aprox.) 30 000
Members of the C.o.Cas 250
Members of Council of State:78
Lawyers (Aprox.) 40.000
In 443 Prisons
Current Number of convicts : 58 000
Total Prison Officials: 31 000
17

UYAP e-Learning

18

EDUCATIONS are given in laboratories
Republic of Turkey
Ministry of Justice

19

The Basic Requirements Of Turkish Judicial
System and what has been doing?
Republic of Turkey
Ministry of Justice

• Turkish government nowadays is fallowing a national
programme for reinforcement and to accelerate the judicial
system
• They are also implementing various measures on judicial
modernisation and penal reform and want to improve the
functioning and efficiency of the judiciary
• UYAP was prepared and established by MoJ within the
context of to create an effective and less bureaucratic judicial
system for each concerned institution and citizens as one and
very important measure
20

Project plan with milestones
Republic of Turkey

Design of the

Ministry of Justice

TJS
Revision
In 2000

Composing
of the
project
schedule
In 2001

Appraisal
Project’s
finish time

Project start
to roll out
in whole Turkey

End of
2007

at the beginning
of the 2005

Analysing
of the
process
In 2002

system and
production of
Programmes
and screens
In 2003

implementing
of the project

Testing
system and

in pilot units
at the
beginning of
the 2004

new
products
at the end of
the 2003
21

22

Scope of UYAP
Initiated Integration studies
 MERNİS, (MI)
 POL-NET
(Police)
 KİK,
(Procurement
Office)
 Adli Sicil,
Judicial statistics
and records
 MASAK,
Ministry of
Finance
 VEDOP,Tax
Automation
System
 DİE, Statistic

 TAKBİS, Land Registry
 Türkiye Noterler Birliği, Public Notaries Ass.
 Türkiye Barolar Birliği, Bar Ass.
 Gümrük Müsteşarlığı, Undersecretariat of Custom
 Dış İşleri Bakanlığı, Ministery Of Foreign Affairs
 Merkez Bankası, Central Bank

to import in the instant from …
MERNİS  Idendity Records
Criminal Records Ins. Criminal
Records
POL-Net  Driver Licence
23

With the Decision Support System, procedural mistakes are reduced to a
minimum level
24

Virtual discussion forums within judicial organization about
jurisprudence is in place, information sharing and25
exchanging is enabled

The Document Management System (DMS) in our Ministry has been
integrated. Exchange of the electronic documents between the Ministry and
26
Province units and between the units has been started.

UYAP’S Web Mail Server Has 60.000 USERS

27

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To transfer key business processes of the judicial system into central
electronic means
To reduce the clerical, administrative and communications costs which
would otherwise be incurred in manuel and paper- based system.
Reductions in staffing and use the personal most effective
To create a Databank of information on relevant legislation, regulations,
circulars, template texts and policies Information etc.
To produce Management Reports for performance, Work Reports for
planning or recording etc.
To research information which is needed during processes
To create fast, secure and efficient information system enabling the
appropriate sharing of information across the wider Turkish judicial services
Composing alerts to prevent from basic judicial errors

28

Objectives of UYAP
Republic of Turkey
Ministry of Justice

Interface judicial institutions with each other
and with concerned institutions
Providing transparency
Fulfill inspections in to electronic means
Give process information's and basic legal aids
to citizens via internet
Set up central document management system
between TJS Units
Procure data for doing data mining in judicial
field
Obtain very strong and efficient judicial central
29
infrastructure

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To provide the capability to measure performance and
report on the effectiveness of Turkish judicial services
in terms of such performance indicators are defined by
Government and stakeholders. The data required for
this would be captured and made available through the
operational UYAP system
To provide a research capability to evaluate the impact
and effectiveness of offender-crime assessment tools
(yet to be implemented) and programmes and
interventions designed to reduce crimes
30

Scopes and interfaces
Republic of Turkey
Ministry of Justice

The scope includes all functions required to
support and enable transactions via electronic
means between judicial institutions
The scope includes also fulfillment of finance
and commissioning functions, human
resources management, payroll, training
management, property management , asset
administration and other supporting services
31

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Penal Law System
Civil Law System
Administrative Law System
Public Prosecutors Services System
Court of Cessation System
Probation System
Verdict Support System
Lawyer Information System
Enforcement-Bankruptcy System
Convict-Arrest Management System

32

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Citizen Information System
Personal Management System
Financial Management System
Supply Management System
Procurement Management System
Training Management System
Document Management System
Forensic Medicine System
General Support System
33

UYAP SYSTEM CENTRE
We have also disaster Recovery Center
Republic of Turkey
Ministry of Justice

34

UYAP Databank
Republic of Turkey
Ministry of Justice

Legislation
Directives
Sentences

Case law
Judicial essays

Template texts
Circulars etc.

35

36

Lawyer Portal

37

Constrains
Republic of Turkey
Ministry of Justice

Technological constraints
Managing the IS/IT function – which models
to use?
Effective use processes
Training, behaviours etc. Integrate
information capture & use into operational
business processes
Flexible & re-usable IT infrastructure – what
are the available IT infrastructures?
38

MANAGEMENT ENVIRONMENTS FOR IS/IT

High
Diffusion

Diffusion degree of
decentralisation
of IS/IT control

Low
Diffusion

OPPORTUNISTIC
COMPLEX CONTROL
DE-CENTRALISED
CENTRALISED CONTROL
CONTROL
FOR SOME SYSTEMS, DEFEDERAL, SHORT-TERM
CENTRALISED FOR
PRIORITIES, LACK OF
OTHERS. DIFFICULT TO
INTEGRATION
MANAGE

TRADITIONAL
BACKBONE
CENTRALISED
CENTRALISED CONTROL
CONTROL, I.S. NOT
- I.S. CRITICAL TO
CRITICAL TO BUSINESS,
BUSINESS. HIGH
EFFICIENCY GOALS
INTEGRATION.
ONLY
EFFECTIVENESS GOALS

Low
infusion

High
infusion

Infusion - degree of dependence on IS/IT

39

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Speed and efficiency of operations
Integration with other justice agencies to enable information
exchange with key stakeholders (police, gendarme, prisons,
customs, etc.)
Integration/interfaces with other state’s systems
Transparency in terms of accountability and data accuracy
Data standards and data standardization to improve data quality
and enable reliable operational and management reporting
Saving in personal i.e. Those who would otherwise be engaged
in data processing, clerical and administrative work
Cheaper judicial services
Data mining means that collection and dissemination of
aggregated data for research for consisting of future plan
System of alerts to identify users with some described alerts and
notices

40

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Decrease administrative and judicial so to enable
workload practitioners to focus on their other priorities
Obtain central financial audit
Save space with using electronic means instead of
paper files
Access to information and make transaction online,
instant and secure
Flexibility of working hours so if staff wants to work
independent from locality and offices
Performance management through integrated
management information
41

UYAP’s Initial Business
Benefits
Republic of Turkey
Ministry of Justice

Data repository and migration will be only in one
system for that reason will not be data confusion
and duplications
Simplify process
Self assessment by staff, they can monitor their
works in to electronic means
Provision of Clear Evidence on performence and
quality for inspectors, every processes are logging by
system
Generate data for policy makers
Prevention of corruption
Inters action between users (free lectern)
42

Management of UYAP
Republic of Turkey
Ministry of Justice

Senior Responsible Owner:
Minister of Justice

Board of UYAP
Head of Board is Undersecretary
Vice President of the Board is Deputy Undersecretary
Other members of the board are some general directors of the MoJ

Project team
Consist of about 250 staff

43

Republic of Turkey
Ministry of Justice

Group 1: UYAP’S Project Stakeholders

44

Republic of Turkey
Ministry of Justice

Group 2: UYAP’S Strategic Stakeholders

45

Republic of Turkey
Ministry of Justice

Group 3:UYAP’S Operational Stakeholders

46

Project Control
Republic of Turkey
Ministry of Justice

Overcoming resistance
Change control process
Compliance with project schedules/product
delivery monitoring arrangements
Reports for project board (exception,
highlight, End-Stage report etc)
Establish project support office (PSO) to
handle common management and to help our
users
47

WAN
Republic of Turkey
Ministry of Justice

satellite

BİM

spare

LAN

HUB STATION

LAN
LAN

territorial

48

Stage of the UYAP in courts
Republic of Turkey
Ministry of Justice

49

50

Citizens can reach their case information via Internet

51

They can be informed via web site about their cases or hearing dates

Lawyer can :
Pay process and tax fee from his office by use
of VPN Technology and or on Network in Bars
rooms through internet banking and UYAP,
Litigate a claim or dispute to court through
electronic means,
Review his cases via electronics means
Submit his petition online via UYAP
52

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

From the beginning of 26.04.2004, UYAP was expanded to cover 41
units
4.701.373 files have been entered via UYAP and these units have
carried out their all processes via UYAP from that date on.
In all of the units taken into operation, nearly 2.539.558
administrative files are operated by the means of UYAP system.

53

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

Some of the results obtained are stated below


For example, in the courts taken into operation, delivery bureaus
have been taken into operation and collection of charges and
duty distributions which are carried out hand by hand before are
now carried out by the system as to the objective criteria
determined in an electronic environment.



The most important hinder in this way is the resistance that the
users show against a new way of life. In order to break this
resistance the necessary laws support should be constituted,
public opinion support should be provided by making conscious
campaigns.

54

Republic of Turkey
Ministry of Justice

Thank you very much for your attention

If you have any questions please don’t hesitate to contact

[email protected]

55


Slide 43

Republic of Turkey
Ministry of Justice

UYAP

NATIONAL JUDICIARY INFORMATICS
SYSTEM

Cengiz TANRIKULU
Reporter Judge in Ministry of Justice, Turkey
13 February 2007
Ankara
1

CONTENT OF THE
CONFERENCE
Republic of Turkey
Ministry of Justice

Firstly this event will present an overview of the
National Judiciary Network Project (UYAP)

Secondly and mainly, we will share the
experiences of Turkish Ministry of Justice’s (MoJ)
National Judiciary Network Project (UYAP)
and give some quick facts about UYAP and
effects of the project on Turkish judicial system
and will evaluate UYAP’s outputs
2

What is ‘UYAP’
Republic of Turkey
Ministry of Justice

UYAP’s
expansion
is
INFORMATICS SYSTEM”

“NATIONAL

JUDICIARY

UYAP is a judicial central network project
which includes all of the courts, public prosecutors
services, prisons and detention houses, and other judicial
institutions in Turkey (Forensic medicine offices, probation
offices etc.)
All judicial Institutes connect online each other via UYAP
WAN
It’s purpose is providing vertical and horizontal integration
across Turkish judicial system and other government
departments and international organizations
3

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FACTS ON TURKISH JUSTICE SYSTEM
According to Turkish Constitution article 2 :
“Turkey is a democratic, secular and social state based
on rule of law”

According to Turkish Constitution article 141/3 :
“Carring through a lawsuit with minimal expenditure
and as far as possible speedy is task of jurisdiction”
4

HIGH LEVEL COURTHOUSES
Republic of Turkey
Ministry of Justice

Court System and competences

Constitutional

Court of

Court

Cassation

Constitutional
Jurisdiction

Civil

Jurisdiction

Council of
State

Administrative
Jurisdiction

5

Republic of Turkey
Ministry of Justice

Court of Cassation
(Appeal)

Criminal Departments

Civil Departments

6

Republic of Turkey
Ministry of Justice

First Instance courts

Criminal Courts

Civil Courts

General Criminal Courts
(Penal Court)

Felony Courts

Peace Courts

General Civil Courts

(High Criminal Court )

Magistrate Courts
7

Specialised Courts
Commercial C.
Labour C.
Maritime C.
Land Registry C.
Family C.
Consumer C.

Juvenile C.
Enforcement C.
Traffic C.
8

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FIGURES

9

Number of the
Judges and Prosecutors
Republic of Turkey
Ministry of Justice

Turkey has…
• 136 High Criminal Courts Centres
• And in 575 districts totally 708 courthouses,
• 443 Penitentiary and Detention Houses ,
• 23 Forensic Medicine Units,
• All in all, 7751 Courts, Public Prosecutor Services
and Enforcement Offices
• In civil judiciary 4529 judges and 3023 public
prosecutors,
• 491 administrative judges in administrative courts
10

CURRENT SITUATION OF CASE FILES IN TURKEY
Republic of Turkey
Ministry of Justice

PROSECUTIONWRITS
PROSECUTIONPREPARATION
CRIMINAL CASES
CIVIL LAWCASES
ADMINSTRATIVE CASES
ENFORCEMENT CASES
GRAND TOTAL

1.416.739
2.035.300
3.116.632
1.982.920
288.995
10.026.212
18.866.798

11

DELIVERED HARDWARE
in the scope of UYAP
Republic of Turkey
Ministry of Justice

Computer

28.664

Laser printer

16.093

Uninterruptible power supply
Laptop

6.140
11.700

Laptop printer

2.800

Scanner

4.677
12

CABLE LAYING
Republic of Turkey
Ministry of Justice

• Cable was laid in 807 units 41.175
connection points across Turkey

ANKARA

13

UYAP Was Put In Operation
Felony Court Centers

107

Regional
Administartive
Courts

21

Provinces

281

Prison and Detention
Houses
ADLİ TIP
BİRİMForensic
Medicine Units
Totaly

460

6
779
14

UYAP Operation Map
UYAP Map of to commence operations
where UYAP was put in operation
http://www.adalet.gov.tr/harita/harita.html

15

Average duration of assize
Republic of Turkey
Ministry of Justice

Council
of State
Civil (Days)
Penal (Days)

CoCes.

General
Courts
0

200

400

600

General Courts : Penal

: 266 days

Civil

: 241 days

Penal
Civil

: 283 days
: 86 days
: 460 16
days

C.o. Cassation
Council of State

Some other figures
Republic of Turkey
Ministry of Justice

Auxiliary Court Personal : (Aprox.) 30 000
Members of the C.o.Cas 250
Members of Council of State:78
Lawyers (Aprox.) 40.000
In 443 Prisons
Current Number of convicts : 58 000
Total Prison Officials: 31 000
17

UYAP e-Learning

18

EDUCATIONS are given in laboratories
Republic of Turkey
Ministry of Justice

19

The Basic Requirements Of Turkish Judicial
System and what has been doing?
Republic of Turkey
Ministry of Justice

• Turkish government nowadays is fallowing a national
programme for reinforcement and to accelerate the judicial
system
• They are also implementing various measures on judicial
modernisation and penal reform and want to improve the
functioning and efficiency of the judiciary
• UYAP was prepared and established by MoJ within the
context of to create an effective and less bureaucratic judicial
system for each concerned institution and citizens as one and
very important measure
20

Project plan with milestones
Republic of Turkey

Design of the

Ministry of Justice

TJS
Revision
In 2000

Composing
of the
project
schedule
In 2001

Appraisal
Project’s
finish time

Project start
to roll out
in whole Turkey

End of
2007

at the beginning
of the 2005

Analysing
of the
process
In 2002

system and
production of
Programmes
and screens
In 2003

implementing
of the project

Testing
system and

in pilot units
at the
beginning of
the 2004

new
products
at the end of
the 2003
21

22

Scope of UYAP
Initiated Integration studies
 MERNİS, (MI)
 POL-NET
(Police)
 KİK,
(Procurement
Office)
 Adli Sicil,
Judicial statistics
and records
 MASAK,
Ministry of
Finance
 VEDOP,Tax
Automation
System
 DİE, Statistic

 TAKBİS, Land Registry
 Türkiye Noterler Birliği, Public Notaries Ass.
 Türkiye Barolar Birliği, Bar Ass.
 Gümrük Müsteşarlığı, Undersecretariat of Custom
 Dış İşleri Bakanlığı, Ministery Of Foreign Affairs
 Merkez Bankası, Central Bank

to import in the instant from …
MERNİS  Idendity Records
Criminal Records Ins. Criminal
Records
POL-Net  Driver Licence
23

With the Decision Support System, procedural mistakes are reduced to a
minimum level
24

Virtual discussion forums within judicial organization about
jurisprudence is in place, information sharing and25
exchanging is enabled

The Document Management System (DMS) in our Ministry has been
integrated. Exchange of the electronic documents between the Ministry and
26
Province units and between the units has been started.

UYAP’S Web Mail Server Has 60.000 USERS

27

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To transfer key business processes of the judicial system into central
electronic means
To reduce the clerical, administrative and communications costs which
would otherwise be incurred in manuel and paper- based system.
Reductions in staffing and use the personal most effective
To create a Databank of information on relevant legislation, regulations,
circulars, template texts and policies Information etc.
To produce Management Reports for performance, Work Reports for
planning or recording etc.
To research information which is needed during processes
To create fast, secure and efficient information system enabling the
appropriate sharing of information across the wider Turkish judicial services
Composing alerts to prevent from basic judicial errors

28

Objectives of UYAP
Republic of Turkey
Ministry of Justice

Interface judicial institutions with each other
and with concerned institutions
Providing transparency
Fulfill inspections in to electronic means
Give process information's and basic legal aids
to citizens via internet
Set up central document management system
between TJS Units
Procure data for doing data mining in judicial
field
Obtain very strong and efficient judicial central
29
infrastructure

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To provide the capability to measure performance and
report on the effectiveness of Turkish judicial services
in terms of such performance indicators are defined by
Government and stakeholders. The data required for
this would be captured and made available through the
operational UYAP system
To provide a research capability to evaluate the impact
and effectiveness of offender-crime assessment tools
(yet to be implemented) and programmes and
interventions designed to reduce crimes
30

Scopes and interfaces
Republic of Turkey
Ministry of Justice

The scope includes all functions required to
support and enable transactions via electronic
means between judicial institutions
The scope includes also fulfillment of finance
and commissioning functions, human
resources management, payroll, training
management, property management , asset
administration and other supporting services
31

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Penal Law System
Civil Law System
Administrative Law System
Public Prosecutors Services System
Court of Cessation System
Probation System
Verdict Support System
Lawyer Information System
Enforcement-Bankruptcy System
Convict-Arrest Management System

32

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Citizen Information System
Personal Management System
Financial Management System
Supply Management System
Procurement Management System
Training Management System
Document Management System
Forensic Medicine System
General Support System
33

UYAP SYSTEM CENTRE
We have also disaster Recovery Center
Republic of Turkey
Ministry of Justice

34

UYAP Databank
Republic of Turkey
Ministry of Justice

Legislation
Directives
Sentences

Case law
Judicial essays

Template texts
Circulars etc.

35

36

Lawyer Portal

37

Constrains
Republic of Turkey
Ministry of Justice

Technological constraints
Managing the IS/IT function – which models
to use?
Effective use processes
Training, behaviours etc. Integrate
information capture & use into operational
business processes
Flexible & re-usable IT infrastructure – what
are the available IT infrastructures?
38

MANAGEMENT ENVIRONMENTS FOR IS/IT

High
Diffusion

Diffusion degree of
decentralisation
of IS/IT control

Low
Diffusion

OPPORTUNISTIC
COMPLEX CONTROL
DE-CENTRALISED
CENTRALISED CONTROL
CONTROL
FOR SOME SYSTEMS, DEFEDERAL, SHORT-TERM
CENTRALISED FOR
PRIORITIES, LACK OF
OTHERS. DIFFICULT TO
INTEGRATION
MANAGE

TRADITIONAL
BACKBONE
CENTRALISED
CENTRALISED CONTROL
CONTROL, I.S. NOT
- I.S. CRITICAL TO
CRITICAL TO BUSINESS,
BUSINESS. HIGH
EFFICIENCY GOALS
INTEGRATION.
ONLY
EFFECTIVENESS GOALS

Low
infusion

High
infusion

Infusion - degree of dependence on IS/IT

39

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Speed and efficiency of operations
Integration with other justice agencies to enable information
exchange with key stakeholders (police, gendarme, prisons,
customs, etc.)
Integration/interfaces with other state’s systems
Transparency in terms of accountability and data accuracy
Data standards and data standardization to improve data quality
and enable reliable operational and management reporting
Saving in personal i.e. Those who would otherwise be engaged
in data processing, clerical and administrative work
Cheaper judicial services
Data mining means that collection and dissemination of
aggregated data for research for consisting of future plan
System of alerts to identify users with some described alerts and
notices

40

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Decrease administrative and judicial so to enable
workload practitioners to focus on their other priorities
Obtain central financial audit
Save space with using electronic means instead of
paper files
Access to information and make transaction online,
instant and secure
Flexibility of working hours so if staff wants to work
independent from locality and offices
Performance management through integrated
management information
41

UYAP’s Initial Business
Benefits
Republic of Turkey
Ministry of Justice

Data repository and migration will be only in one
system for that reason will not be data confusion
and duplications
Simplify process
Self assessment by staff, they can monitor their
works in to electronic means
Provision of Clear Evidence on performence and
quality for inspectors, every processes are logging by
system
Generate data for policy makers
Prevention of corruption
Inters action between users (free lectern)
42

Management of UYAP
Republic of Turkey
Ministry of Justice

Senior Responsible Owner:
Minister of Justice

Board of UYAP
Head of Board is Undersecretary
Vice President of the Board is Deputy Undersecretary
Other members of the board are some general directors of the MoJ

Project team
Consist of about 250 staff

43

Republic of Turkey
Ministry of Justice

Group 1: UYAP’S Project Stakeholders

44

Republic of Turkey
Ministry of Justice

Group 2: UYAP’S Strategic Stakeholders

45

Republic of Turkey
Ministry of Justice

Group 3:UYAP’S Operational Stakeholders

46

Project Control
Republic of Turkey
Ministry of Justice

Overcoming resistance
Change control process
Compliance with project schedules/product
delivery monitoring arrangements
Reports for project board (exception,
highlight, End-Stage report etc)
Establish project support office (PSO) to
handle common management and to help our
users
47

WAN
Republic of Turkey
Ministry of Justice

satellite

BİM

spare

LAN

HUB STATION

LAN
LAN

territorial

48

Stage of the UYAP in courts
Republic of Turkey
Ministry of Justice

49

50

Citizens can reach their case information via Internet

51

They can be informed via web site about their cases or hearing dates

Lawyer can :
Pay process and tax fee from his office by use
of VPN Technology and or on Network in Bars
rooms through internet banking and UYAP,
Litigate a claim or dispute to court through
electronic means,
Review his cases via electronics means
Submit his petition online via UYAP
52

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

From the beginning of 26.04.2004, UYAP was expanded to cover 41
units
4.701.373 files have been entered via UYAP and these units have
carried out their all processes via UYAP from that date on.
In all of the units taken into operation, nearly 2.539.558
administrative files are operated by the means of UYAP system.

53

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

Some of the results obtained are stated below


For example, in the courts taken into operation, delivery bureaus
have been taken into operation and collection of charges and
duty distributions which are carried out hand by hand before are
now carried out by the system as to the objective criteria
determined in an electronic environment.



The most important hinder in this way is the resistance that the
users show against a new way of life. In order to break this
resistance the necessary laws support should be constituted,
public opinion support should be provided by making conscious
campaigns.

54

Republic of Turkey
Ministry of Justice

Thank you very much for your attention

If you have any questions please don’t hesitate to contact

[email protected]

55


Slide 44

Republic of Turkey
Ministry of Justice

UYAP

NATIONAL JUDICIARY INFORMATICS
SYSTEM

Cengiz TANRIKULU
Reporter Judge in Ministry of Justice, Turkey
13 February 2007
Ankara
1

CONTENT OF THE
CONFERENCE
Republic of Turkey
Ministry of Justice

Firstly this event will present an overview of the
National Judiciary Network Project (UYAP)

Secondly and mainly, we will share the
experiences of Turkish Ministry of Justice’s (MoJ)
National Judiciary Network Project (UYAP)
and give some quick facts about UYAP and
effects of the project on Turkish judicial system
and will evaluate UYAP’s outputs
2

What is ‘UYAP’
Republic of Turkey
Ministry of Justice

UYAP’s
expansion
is
INFORMATICS SYSTEM”

“NATIONAL

JUDICIARY

UYAP is a judicial central network project
which includes all of the courts, public prosecutors
services, prisons and detention houses, and other judicial
institutions in Turkey (Forensic medicine offices, probation
offices etc.)
All judicial Institutes connect online each other via UYAP
WAN
It’s purpose is providing vertical and horizontal integration
across Turkish judicial system and other government
departments and international organizations
3

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FACTS ON TURKISH JUSTICE SYSTEM
According to Turkish Constitution article 2 :
“Turkey is a democratic, secular and social state based
on rule of law”

According to Turkish Constitution article 141/3 :
“Carring through a lawsuit with minimal expenditure
and as far as possible speedy is task of jurisdiction”
4

HIGH LEVEL COURTHOUSES
Republic of Turkey
Ministry of Justice

Court System and competences

Constitutional

Court of

Court

Cassation

Constitutional
Jurisdiction

Civil

Jurisdiction

Council of
State

Administrative
Jurisdiction

5

Republic of Turkey
Ministry of Justice

Court of Cassation
(Appeal)

Criminal Departments

Civil Departments

6

Republic of Turkey
Ministry of Justice

First Instance courts

Criminal Courts

Civil Courts

General Criminal Courts
(Penal Court)

Felony Courts

Peace Courts

General Civil Courts

(High Criminal Court )

Magistrate Courts
7

Specialised Courts
Commercial C.
Labour C.
Maritime C.
Land Registry C.
Family C.
Consumer C.

Juvenile C.
Enforcement C.
Traffic C.
8

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FIGURES

9

Number of the
Judges and Prosecutors
Republic of Turkey
Ministry of Justice

Turkey has…
• 136 High Criminal Courts Centres
• And in 575 districts totally 708 courthouses,
• 443 Penitentiary and Detention Houses ,
• 23 Forensic Medicine Units,
• All in all, 7751 Courts, Public Prosecutor Services
and Enforcement Offices
• In civil judiciary 4529 judges and 3023 public
prosecutors,
• 491 administrative judges in administrative courts
10

CURRENT SITUATION OF CASE FILES IN TURKEY
Republic of Turkey
Ministry of Justice

PROSECUTIONWRITS
PROSECUTIONPREPARATION
CRIMINAL CASES
CIVIL LAWCASES
ADMINSTRATIVE CASES
ENFORCEMENT CASES
GRAND TOTAL

1.416.739
2.035.300
3.116.632
1.982.920
288.995
10.026.212
18.866.798

11

DELIVERED HARDWARE
in the scope of UYAP
Republic of Turkey
Ministry of Justice

Computer

28.664

Laser printer

16.093

Uninterruptible power supply
Laptop

6.140
11.700

Laptop printer

2.800

Scanner

4.677
12

CABLE LAYING
Republic of Turkey
Ministry of Justice

• Cable was laid in 807 units 41.175
connection points across Turkey

ANKARA

13

UYAP Was Put In Operation
Felony Court Centers

107

Regional
Administartive
Courts

21

Provinces

281

Prison and Detention
Houses
ADLİ TIP
BİRİMForensic
Medicine Units
Totaly

460

6
779
14

UYAP Operation Map
UYAP Map of to commence operations
where UYAP was put in operation
http://www.adalet.gov.tr/harita/harita.html

15

Average duration of assize
Republic of Turkey
Ministry of Justice

Council
of State
Civil (Days)
Penal (Days)

CoCes.

General
Courts
0

200

400

600

General Courts : Penal

: 266 days

Civil

: 241 days

Penal
Civil

: 283 days
: 86 days
: 460 16
days

C.o. Cassation
Council of State

Some other figures
Republic of Turkey
Ministry of Justice

Auxiliary Court Personal : (Aprox.) 30 000
Members of the C.o.Cas 250
Members of Council of State:78
Lawyers (Aprox.) 40.000
In 443 Prisons
Current Number of convicts : 58 000
Total Prison Officials: 31 000
17

UYAP e-Learning

18

EDUCATIONS are given in laboratories
Republic of Turkey
Ministry of Justice

19

The Basic Requirements Of Turkish Judicial
System and what has been doing?
Republic of Turkey
Ministry of Justice

• Turkish government nowadays is fallowing a national
programme for reinforcement and to accelerate the judicial
system
• They are also implementing various measures on judicial
modernisation and penal reform and want to improve the
functioning and efficiency of the judiciary
• UYAP was prepared and established by MoJ within the
context of to create an effective and less bureaucratic judicial
system for each concerned institution and citizens as one and
very important measure
20

Project plan with milestones
Republic of Turkey

Design of the

Ministry of Justice

TJS
Revision
In 2000

Composing
of the
project
schedule
In 2001

Appraisal
Project’s
finish time

Project start
to roll out
in whole Turkey

End of
2007

at the beginning
of the 2005

Analysing
of the
process
In 2002

system and
production of
Programmes
and screens
In 2003

implementing
of the project

Testing
system and

in pilot units
at the
beginning of
the 2004

new
products
at the end of
the 2003
21

22

Scope of UYAP
Initiated Integration studies
 MERNİS, (MI)
 POL-NET
(Police)
 KİK,
(Procurement
Office)
 Adli Sicil,
Judicial statistics
and records
 MASAK,
Ministry of
Finance
 VEDOP,Tax
Automation
System
 DİE, Statistic

 TAKBİS, Land Registry
 Türkiye Noterler Birliği, Public Notaries Ass.
 Türkiye Barolar Birliği, Bar Ass.
 Gümrük Müsteşarlığı, Undersecretariat of Custom
 Dış İşleri Bakanlığı, Ministery Of Foreign Affairs
 Merkez Bankası, Central Bank

to import in the instant from …
MERNİS  Idendity Records
Criminal Records Ins. Criminal
Records
POL-Net  Driver Licence
23

With the Decision Support System, procedural mistakes are reduced to a
minimum level
24

Virtual discussion forums within judicial organization about
jurisprudence is in place, information sharing and25
exchanging is enabled

The Document Management System (DMS) in our Ministry has been
integrated. Exchange of the electronic documents between the Ministry and
26
Province units and between the units has been started.

UYAP’S Web Mail Server Has 60.000 USERS

27

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To transfer key business processes of the judicial system into central
electronic means
To reduce the clerical, administrative and communications costs which
would otherwise be incurred in manuel and paper- based system.
Reductions in staffing and use the personal most effective
To create a Databank of information on relevant legislation, regulations,
circulars, template texts and policies Information etc.
To produce Management Reports for performance, Work Reports for
planning or recording etc.
To research information which is needed during processes
To create fast, secure and efficient information system enabling the
appropriate sharing of information across the wider Turkish judicial services
Composing alerts to prevent from basic judicial errors

28

Objectives of UYAP
Republic of Turkey
Ministry of Justice

Interface judicial institutions with each other
and with concerned institutions
Providing transparency
Fulfill inspections in to electronic means
Give process information's and basic legal aids
to citizens via internet
Set up central document management system
between TJS Units
Procure data for doing data mining in judicial
field
Obtain very strong and efficient judicial central
29
infrastructure

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To provide the capability to measure performance and
report on the effectiveness of Turkish judicial services
in terms of such performance indicators are defined by
Government and stakeholders. The data required for
this would be captured and made available through the
operational UYAP system
To provide a research capability to evaluate the impact
and effectiveness of offender-crime assessment tools
(yet to be implemented) and programmes and
interventions designed to reduce crimes
30

Scopes and interfaces
Republic of Turkey
Ministry of Justice

The scope includes all functions required to
support and enable transactions via electronic
means between judicial institutions
The scope includes also fulfillment of finance
and commissioning functions, human
resources management, payroll, training
management, property management , asset
administration and other supporting services
31

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Penal Law System
Civil Law System
Administrative Law System
Public Prosecutors Services System
Court of Cessation System
Probation System
Verdict Support System
Lawyer Information System
Enforcement-Bankruptcy System
Convict-Arrest Management System

32

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Citizen Information System
Personal Management System
Financial Management System
Supply Management System
Procurement Management System
Training Management System
Document Management System
Forensic Medicine System
General Support System
33

UYAP SYSTEM CENTRE
We have also disaster Recovery Center
Republic of Turkey
Ministry of Justice

34

UYAP Databank
Republic of Turkey
Ministry of Justice

Legislation
Directives
Sentences

Case law
Judicial essays

Template texts
Circulars etc.

35

36

Lawyer Portal

37

Constrains
Republic of Turkey
Ministry of Justice

Technological constraints
Managing the IS/IT function – which models
to use?
Effective use processes
Training, behaviours etc. Integrate
information capture & use into operational
business processes
Flexible & re-usable IT infrastructure – what
are the available IT infrastructures?
38

MANAGEMENT ENVIRONMENTS FOR IS/IT

High
Diffusion

Diffusion degree of
decentralisation
of IS/IT control

Low
Diffusion

OPPORTUNISTIC
COMPLEX CONTROL
DE-CENTRALISED
CENTRALISED CONTROL
CONTROL
FOR SOME SYSTEMS, DEFEDERAL, SHORT-TERM
CENTRALISED FOR
PRIORITIES, LACK OF
OTHERS. DIFFICULT TO
INTEGRATION
MANAGE

TRADITIONAL
BACKBONE
CENTRALISED
CENTRALISED CONTROL
CONTROL, I.S. NOT
- I.S. CRITICAL TO
CRITICAL TO BUSINESS,
BUSINESS. HIGH
EFFICIENCY GOALS
INTEGRATION.
ONLY
EFFECTIVENESS GOALS

Low
infusion

High
infusion

Infusion - degree of dependence on IS/IT

39

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Speed and efficiency of operations
Integration with other justice agencies to enable information
exchange with key stakeholders (police, gendarme, prisons,
customs, etc.)
Integration/interfaces with other state’s systems
Transparency in terms of accountability and data accuracy
Data standards and data standardization to improve data quality
and enable reliable operational and management reporting
Saving in personal i.e. Those who would otherwise be engaged
in data processing, clerical and administrative work
Cheaper judicial services
Data mining means that collection and dissemination of
aggregated data for research for consisting of future plan
System of alerts to identify users with some described alerts and
notices

40

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Decrease administrative and judicial so to enable
workload practitioners to focus on their other priorities
Obtain central financial audit
Save space with using electronic means instead of
paper files
Access to information and make transaction online,
instant and secure
Flexibility of working hours so if staff wants to work
independent from locality and offices
Performance management through integrated
management information
41

UYAP’s Initial Business
Benefits
Republic of Turkey
Ministry of Justice

Data repository and migration will be only in one
system for that reason will not be data confusion
and duplications
Simplify process
Self assessment by staff, they can monitor their
works in to electronic means
Provision of Clear Evidence on performence and
quality for inspectors, every processes are logging by
system
Generate data for policy makers
Prevention of corruption
Inters action between users (free lectern)
42

Management of UYAP
Republic of Turkey
Ministry of Justice

Senior Responsible Owner:
Minister of Justice

Board of UYAP
Head of Board is Undersecretary
Vice President of the Board is Deputy Undersecretary
Other members of the board are some general directors of the MoJ

Project team
Consist of about 250 staff

43

Republic of Turkey
Ministry of Justice

Group 1: UYAP’S Project Stakeholders

44

Republic of Turkey
Ministry of Justice

Group 2: UYAP’S Strategic Stakeholders

45

Republic of Turkey
Ministry of Justice

Group 3:UYAP’S Operational Stakeholders

46

Project Control
Republic of Turkey
Ministry of Justice

Overcoming resistance
Change control process
Compliance with project schedules/product
delivery monitoring arrangements
Reports for project board (exception,
highlight, End-Stage report etc)
Establish project support office (PSO) to
handle common management and to help our
users
47

WAN
Republic of Turkey
Ministry of Justice

satellite

BİM

spare

LAN

HUB STATION

LAN
LAN

territorial

48

Stage of the UYAP in courts
Republic of Turkey
Ministry of Justice

49

50

Citizens can reach their case information via Internet

51

They can be informed via web site about their cases or hearing dates

Lawyer can :
Pay process and tax fee from his office by use
of VPN Technology and or on Network in Bars
rooms through internet banking and UYAP,
Litigate a claim or dispute to court through
electronic means,
Review his cases via electronics means
Submit his petition online via UYAP
52

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

From the beginning of 26.04.2004, UYAP was expanded to cover 41
units
4.701.373 files have been entered via UYAP and these units have
carried out their all processes via UYAP from that date on.
In all of the units taken into operation, nearly 2.539.558
administrative files are operated by the means of UYAP system.

53

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

Some of the results obtained are stated below


For example, in the courts taken into operation, delivery bureaus
have been taken into operation and collection of charges and
duty distributions which are carried out hand by hand before are
now carried out by the system as to the objective criteria
determined in an electronic environment.



The most important hinder in this way is the resistance that the
users show against a new way of life. In order to break this
resistance the necessary laws support should be constituted,
public opinion support should be provided by making conscious
campaigns.

54

Republic of Turkey
Ministry of Justice

Thank you very much for your attention

If you have any questions please don’t hesitate to contact

[email protected]

55


Slide 45

Republic of Turkey
Ministry of Justice

UYAP

NATIONAL JUDICIARY INFORMATICS
SYSTEM

Cengiz TANRIKULU
Reporter Judge in Ministry of Justice, Turkey
13 February 2007
Ankara
1

CONTENT OF THE
CONFERENCE
Republic of Turkey
Ministry of Justice

Firstly this event will present an overview of the
National Judiciary Network Project (UYAP)

Secondly and mainly, we will share the
experiences of Turkish Ministry of Justice’s (MoJ)
National Judiciary Network Project (UYAP)
and give some quick facts about UYAP and
effects of the project on Turkish judicial system
and will evaluate UYAP’s outputs
2

What is ‘UYAP’
Republic of Turkey
Ministry of Justice

UYAP’s
expansion
is
INFORMATICS SYSTEM”

“NATIONAL

JUDICIARY

UYAP is a judicial central network project
which includes all of the courts, public prosecutors
services, prisons and detention houses, and other judicial
institutions in Turkey (Forensic medicine offices, probation
offices etc.)
All judicial Institutes connect online each other via UYAP
WAN
It’s purpose is providing vertical and horizontal integration
across Turkish judicial system and other government
departments and international organizations
3

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FACTS ON TURKISH JUSTICE SYSTEM
According to Turkish Constitution article 2 :
“Turkey is a democratic, secular and social state based
on rule of law”

According to Turkish Constitution article 141/3 :
“Carring through a lawsuit with minimal expenditure
and as far as possible speedy is task of jurisdiction”
4

HIGH LEVEL COURTHOUSES
Republic of Turkey
Ministry of Justice

Court System and competences

Constitutional

Court of

Court

Cassation

Constitutional
Jurisdiction

Civil

Jurisdiction

Council of
State

Administrative
Jurisdiction

5

Republic of Turkey
Ministry of Justice

Court of Cassation
(Appeal)

Criminal Departments

Civil Departments

6

Republic of Turkey
Ministry of Justice

First Instance courts

Criminal Courts

Civil Courts

General Criminal Courts
(Penal Court)

Felony Courts

Peace Courts

General Civil Courts

(High Criminal Court )

Magistrate Courts
7

Specialised Courts
Commercial C.
Labour C.
Maritime C.
Land Registry C.
Family C.
Consumer C.

Juvenile C.
Enforcement C.
Traffic C.
8

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FIGURES

9

Number of the
Judges and Prosecutors
Republic of Turkey
Ministry of Justice

Turkey has…
• 136 High Criminal Courts Centres
• And in 575 districts totally 708 courthouses,
• 443 Penitentiary and Detention Houses ,
• 23 Forensic Medicine Units,
• All in all, 7751 Courts, Public Prosecutor Services
and Enforcement Offices
• In civil judiciary 4529 judges and 3023 public
prosecutors,
• 491 administrative judges in administrative courts
10

CURRENT SITUATION OF CASE FILES IN TURKEY
Republic of Turkey
Ministry of Justice

PROSECUTIONWRITS
PROSECUTIONPREPARATION
CRIMINAL CASES
CIVIL LAWCASES
ADMINSTRATIVE CASES
ENFORCEMENT CASES
GRAND TOTAL

1.416.739
2.035.300
3.116.632
1.982.920
288.995
10.026.212
18.866.798

11

DELIVERED HARDWARE
in the scope of UYAP
Republic of Turkey
Ministry of Justice

Computer

28.664

Laser printer

16.093

Uninterruptible power supply
Laptop

6.140
11.700

Laptop printer

2.800

Scanner

4.677
12

CABLE LAYING
Republic of Turkey
Ministry of Justice

• Cable was laid in 807 units 41.175
connection points across Turkey

ANKARA

13

UYAP Was Put In Operation
Felony Court Centers

107

Regional
Administartive
Courts

21

Provinces

281

Prison and Detention
Houses
ADLİ TIP
BİRİMForensic
Medicine Units
Totaly

460

6
779
14

UYAP Operation Map
UYAP Map of to commence operations
where UYAP was put in operation
http://www.adalet.gov.tr/harita/harita.html

15

Average duration of assize
Republic of Turkey
Ministry of Justice

Council
of State
Civil (Days)
Penal (Days)

CoCes.

General
Courts
0

200

400

600

General Courts : Penal

: 266 days

Civil

: 241 days

Penal
Civil

: 283 days
: 86 days
: 460 16
days

C.o. Cassation
Council of State

Some other figures
Republic of Turkey
Ministry of Justice

Auxiliary Court Personal : (Aprox.) 30 000
Members of the C.o.Cas 250
Members of Council of State:78
Lawyers (Aprox.) 40.000
In 443 Prisons
Current Number of convicts : 58 000
Total Prison Officials: 31 000
17

UYAP e-Learning

18

EDUCATIONS are given in laboratories
Republic of Turkey
Ministry of Justice

19

The Basic Requirements Of Turkish Judicial
System and what has been doing?
Republic of Turkey
Ministry of Justice

• Turkish government nowadays is fallowing a national
programme for reinforcement and to accelerate the judicial
system
• They are also implementing various measures on judicial
modernisation and penal reform and want to improve the
functioning and efficiency of the judiciary
• UYAP was prepared and established by MoJ within the
context of to create an effective and less bureaucratic judicial
system for each concerned institution and citizens as one and
very important measure
20

Project plan with milestones
Republic of Turkey

Design of the

Ministry of Justice

TJS
Revision
In 2000

Composing
of the
project
schedule
In 2001

Appraisal
Project’s
finish time

Project start
to roll out
in whole Turkey

End of
2007

at the beginning
of the 2005

Analysing
of the
process
In 2002

system and
production of
Programmes
and screens
In 2003

implementing
of the project

Testing
system and

in pilot units
at the
beginning of
the 2004

new
products
at the end of
the 2003
21

22

Scope of UYAP
Initiated Integration studies
 MERNİS, (MI)
 POL-NET
(Police)
 KİK,
(Procurement
Office)
 Adli Sicil,
Judicial statistics
and records
 MASAK,
Ministry of
Finance
 VEDOP,Tax
Automation
System
 DİE, Statistic

 TAKBİS, Land Registry
 Türkiye Noterler Birliği, Public Notaries Ass.
 Türkiye Barolar Birliği, Bar Ass.
 Gümrük Müsteşarlığı, Undersecretariat of Custom
 Dış İşleri Bakanlığı, Ministery Of Foreign Affairs
 Merkez Bankası, Central Bank

to import in the instant from …
MERNİS  Idendity Records
Criminal Records Ins. Criminal
Records
POL-Net  Driver Licence
23

With the Decision Support System, procedural mistakes are reduced to a
minimum level
24

Virtual discussion forums within judicial organization about
jurisprudence is in place, information sharing and25
exchanging is enabled

The Document Management System (DMS) in our Ministry has been
integrated. Exchange of the electronic documents between the Ministry and
26
Province units and between the units has been started.

UYAP’S Web Mail Server Has 60.000 USERS

27

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To transfer key business processes of the judicial system into central
electronic means
To reduce the clerical, administrative and communications costs which
would otherwise be incurred in manuel and paper- based system.
Reductions in staffing and use the personal most effective
To create a Databank of information on relevant legislation, regulations,
circulars, template texts and policies Information etc.
To produce Management Reports for performance, Work Reports for
planning or recording etc.
To research information which is needed during processes
To create fast, secure and efficient information system enabling the
appropriate sharing of information across the wider Turkish judicial services
Composing alerts to prevent from basic judicial errors

28

Objectives of UYAP
Republic of Turkey
Ministry of Justice

Interface judicial institutions with each other
and with concerned institutions
Providing transparency
Fulfill inspections in to electronic means
Give process information's and basic legal aids
to citizens via internet
Set up central document management system
between TJS Units
Procure data for doing data mining in judicial
field
Obtain very strong and efficient judicial central
29
infrastructure

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To provide the capability to measure performance and
report on the effectiveness of Turkish judicial services
in terms of such performance indicators are defined by
Government and stakeholders. The data required for
this would be captured and made available through the
operational UYAP system
To provide a research capability to evaluate the impact
and effectiveness of offender-crime assessment tools
(yet to be implemented) and programmes and
interventions designed to reduce crimes
30

Scopes and interfaces
Republic of Turkey
Ministry of Justice

The scope includes all functions required to
support and enable transactions via electronic
means between judicial institutions
The scope includes also fulfillment of finance
and commissioning functions, human
resources management, payroll, training
management, property management , asset
administration and other supporting services
31

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Penal Law System
Civil Law System
Administrative Law System
Public Prosecutors Services System
Court of Cessation System
Probation System
Verdict Support System
Lawyer Information System
Enforcement-Bankruptcy System
Convict-Arrest Management System

32

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Citizen Information System
Personal Management System
Financial Management System
Supply Management System
Procurement Management System
Training Management System
Document Management System
Forensic Medicine System
General Support System
33

UYAP SYSTEM CENTRE
We have also disaster Recovery Center
Republic of Turkey
Ministry of Justice

34

UYAP Databank
Republic of Turkey
Ministry of Justice

Legislation
Directives
Sentences

Case law
Judicial essays

Template texts
Circulars etc.

35

36

Lawyer Portal

37

Constrains
Republic of Turkey
Ministry of Justice

Technological constraints
Managing the IS/IT function – which models
to use?
Effective use processes
Training, behaviours etc. Integrate
information capture & use into operational
business processes
Flexible & re-usable IT infrastructure – what
are the available IT infrastructures?
38

MANAGEMENT ENVIRONMENTS FOR IS/IT

High
Diffusion

Diffusion degree of
decentralisation
of IS/IT control

Low
Diffusion

OPPORTUNISTIC
COMPLEX CONTROL
DE-CENTRALISED
CENTRALISED CONTROL
CONTROL
FOR SOME SYSTEMS, DEFEDERAL, SHORT-TERM
CENTRALISED FOR
PRIORITIES, LACK OF
OTHERS. DIFFICULT TO
INTEGRATION
MANAGE

TRADITIONAL
BACKBONE
CENTRALISED
CENTRALISED CONTROL
CONTROL, I.S. NOT
- I.S. CRITICAL TO
CRITICAL TO BUSINESS,
BUSINESS. HIGH
EFFICIENCY GOALS
INTEGRATION.
ONLY
EFFECTIVENESS GOALS

Low
infusion

High
infusion

Infusion - degree of dependence on IS/IT

39

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Speed and efficiency of operations
Integration with other justice agencies to enable information
exchange with key stakeholders (police, gendarme, prisons,
customs, etc.)
Integration/interfaces with other state’s systems
Transparency in terms of accountability and data accuracy
Data standards and data standardization to improve data quality
and enable reliable operational and management reporting
Saving in personal i.e. Those who would otherwise be engaged
in data processing, clerical and administrative work
Cheaper judicial services
Data mining means that collection and dissemination of
aggregated data for research for consisting of future plan
System of alerts to identify users with some described alerts and
notices

40

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Decrease administrative and judicial so to enable
workload practitioners to focus on their other priorities
Obtain central financial audit
Save space with using electronic means instead of
paper files
Access to information and make transaction online,
instant and secure
Flexibility of working hours so if staff wants to work
independent from locality and offices
Performance management through integrated
management information
41

UYAP’s Initial Business
Benefits
Republic of Turkey
Ministry of Justice

Data repository and migration will be only in one
system for that reason will not be data confusion
and duplications
Simplify process
Self assessment by staff, they can monitor their
works in to electronic means
Provision of Clear Evidence on performence and
quality for inspectors, every processes are logging by
system
Generate data for policy makers
Prevention of corruption
Inters action between users (free lectern)
42

Management of UYAP
Republic of Turkey
Ministry of Justice

Senior Responsible Owner:
Minister of Justice

Board of UYAP
Head of Board is Undersecretary
Vice President of the Board is Deputy Undersecretary
Other members of the board are some general directors of the MoJ

Project team
Consist of about 250 staff

43

Republic of Turkey
Ministry of Justice

Group 1: UYAP’S Project Stakeholders

44

Republic of Turkey
Ministry of Justice

Group 2: UYAP’S Strategic Stakeholders

45

Republic of Turkey
Ministry of Justice

Group 3:UYAP’S Operational Stakeholders

46

Project Control
Republic of Turkey
Ministry of Justice

Overcoming resistance
Change control process
Compliance with project schedules/product
delivery monitoring arrangements
Reports for project board (exception,
highlight, End-Stage report etc)
Establish project support office (PSO) to
handle common management and to help our
users
47

WAN
Republic of Turkey
Ministry of Justice

satellite

BİM

spare

LAN

HUB STATION

LAN
LAN

territorial

48

Stage of the UYAP in courts
Republic of Turkey
Ministry of Justice

49

50

Citizens can reach their case information via Internet

51

They can be informed via web site about their cases or hearing dates

Lawyer can :
Pay process and tax fee from his office by use
of VPN Technology and or on Network in Bars
rooms through internet banking and UYAP,
Litigate a claim or dispute to court through
electronic means,
Review his cases via electronics means
Submit his petition online via UYAP
52

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

From the beginning of 26.04.2004, UYAP was expanded to cover 41
units
4.701.373 files have been entered via UYAP and these units have
carried out their all processes via UYAP from that date on.
In all of the units taken into operation, nearly 2.539.558
administrative files are operated by the means of UYAP system.

53

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

Some of the results obtained are stated below


For example, in the courts taken into operation, delivery bureaus
have been taken into operation and collection of charges and
duty distributions which are carried out hand by hand before are
now carried out by the system as to the objective criteria
determined in an electronic environment.



The most important hinder in this way is the resistance that the
users show against a new way of life. In order to break this
resistance the necessary laws support should be constituted,
public opinion support should be provided by making conscious
campaigns.

54

Republic of Turkey
Ministry of Justice

Thank you very much for your attention

If you have any questions please don’t hesitate to contact

[email protected]

55


Slide 46

Republic of Turkey
Ministry of Justice

UYAP

NATIONAL JUDICIARY INFORMATICS
SYSTEM

Cengiz TANRIKULU
Reporter Judge in Ministry of Justice, Turkey
13 February 2007
Ankara
1

CONTENT OF THE
CONFERENCE
Republic of Turkey
Ministry of Justice

Firstly this event will present an overview of the
National Judiciary Network Project (UYAP)

Secondly and mainly, we will share the
experiences of Turkish Ministry of Justice’s (MoJ)
National Judiciary Network Project (UYAP)
and give some quick facts about UYAP and
effects of the project on Turkish judicial system
and will evaluate UYAP’s outputs
2

What is ‘UYAP’
Republic of Turkey
Ministry of Justice

UYAP’s
expansion
is
INFORMATICS SYSTEM”

“NATIONAL

JUDICIARY

UYAP is a judicial central network project
which includes all of the courts, public prosecutors
services, prisons and detention houses, and other judicial
institutions in Turkey (Forensic medicine offices, probation
offices etc.)
All judicial Institutes connect online each other via UYAP
WAN
It’s purpose is providing vertical and horizontal integration
across Turkish judicial system and other government
departments and international organizations
3

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FACTS ON TURKISH JUSTICE SYSTEM
According to Turkish Constitution article 2 :
“Turkey is a democratic, secular and social state based
on rule of law”

According to Turkish Constitution article 141/3 :
“Carring through a lawsuit with minimal expenditure
and as far as possible speedy is task of jurisdiction”
4

HIGH LEVEL COURTHOUSES
Republic of Turkey
Ministry of Justice

Court System and competences

Constitutional

Court of

Court

Cassation

Constitutional
Jurisdiction

Civil

Jurisdiction

Council of
State

Administrative
Jurisdiction

5

Republic of Turkey
Ministry of Justice

Court of Cassation
(Appeal)

Criminal Departments

Civil Departments

6

Republic of Turkey
Ministry of Justice

First Instance courts

Criminal Courts

Civil Courts

General Criminal Courts
(Penal Court)

Felony Courts

Peace Courts

General Civil Courts

(High Criminal Court )

Magistrate Courts
7

Specialised Courts
Commercial C.
Labour C.
Maritime C.
Land Registry C.
Family C.
Consumer C.

Juvenile C.
Enforcement C.
Traffic C.
8

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FIGURES

9

Number of the
Judges and Prosecutors
Republic of Turkey
Ministry of Justice

Turkey has…
• 136 High Criminal Courts Centres
• And in 575 districts totally 708 courthouses,
• 443 Penitentiary and Detention Houses ,
• 23 Forensic Medicine Units,
• All in all, 7751 Courts, Public Prosecutor Services
and Enforcement Offices
• In civil judiciary 4529 judges and 3023 public
prosecutors,
• 491 administrative judges in administrative courts
10

CURRENT SITUATION OF CASE FILES IN TURKEY
Republic of Turkey
Ministry of Justice

PROSECUTIONWRITS
PROSECUTIONPREPARATION
CRIMINAL CASES
CIVIL LAWCASES
ADMINSTRATIVE CASES
ENFORCEMENT CASES
GRAND TOTAL

1.416.739
2.035.300
3.116.632
1.982.920
288.995
10.026.212
18.866.798

11

DELIVERED HARDWARE
in the scope of UYAP
Republic of Turkey
Ministry of Justice

Computer

28.664

Laser printer

16.093

Uninterruptible power supply
Laptop

6.140
11.700

Laptop printer

2.800

Scanner

4.677
12

CABLE LAYING
Republic of Turkey
Ministry of Justice

• Cable was laid in 807 units 41.175
connection points across Turkey

ANKARA

13

UYAP Was Put In Operation
Felony Court Centers

107

Regional
Administartive
Courts

21

Provinces

281

Prison and Detention
Houses
ADLİ TIP
BİRİMForensic
Medicine Units
Totaly

460

6
779
14

UYAP Operation Map
UYAP Map of to commence operations
where UYAP was put in operation
http://www.adalet.gov.tr/harita/harita.html

15

Average duration of assize
Republic of Turkey
Ministry of Justice

Council
of State
Civil (Days)
Penal (Days)

CoCes.

General
Courts
0

200

400

600

General Courts : Penal

: 266 days

Civil

: 241 days

Penal
Civil

: 283 days
: 86 days
: 460 16
days

C.o. Cassation
Council of State

Some other figures
Republic of Turkey
Ministry of Justice

Auxiliary Court Personal : (Aprox.) 30 000
Members of the C.o.Cas 250
Members of Council of State:78
Lawyers (Aprox.) 40.000
In 443 Prisons
Current Number of convicts : 58 000
Total Prison Officials: 31 000
17

UYAP e-Learning

18

EDUCATIONS are given in laboratories
Republic of Turkey
Ministry of Justice

19

The Basic Requirements Of Turkish Judicial
System and what has been doing?
Republic of Turkey
Ministry of Justice

• Turkish government nowadays is fallowing a national
programme for reinforcement and to accelerate the judicial
system
• They are also implementing various measures on judicial
modernisation and penal reform and want to improve the
functioning and efficiency of the judiciary
• UYAP was prepared and established by MoJ within the
context of to create an effective and less bureaucratic judicial
system for each concerned institution and citizens as one and
very important measure
20

Project plan with milestones
Republic of Turkey

Design of the

Ministry of Justice

TJS
Revision
In 2000

Composing
of the
project
schedule
In 2001

Appraisal
Project’s
finish time

Project start
to roll out
in whole Turkey

End of
2007

at the beginning
of the 2005

Analysing
of the
process
In 2002

system and
production of
Programmes
and screens
In 2003

implementing
of the project

Testing
system and

in pilot units
at the
beginning of
the 2004

new
products
at the end of
the 2003
21

22

Scope of UYAP
Initiated Integration studies
 MERNİS, (MI)
 POL-NET
(Police)
 KİK,
(Procurement
Office)
 Adli Sicil,
Judicial statistics
and records
 MASAK,
Ministry of
Finance
 VEDOP,Tax
Automation
System
 DİE, Statistic

 TAKBİS, Land Registry
 Türkiye Noterler Birliği, Public Notaries Ass.
 Türkiye Barolar Birliği, Bar Ass.
 Gümrük Müsteşarlığı, Undersecretariat of Custom
 Dış İşleri Bakanlığı, Ministery Of Foreign Affairs
 Merkez Bankası, Central Bank

to import in the instant from …
MERNİS  Idendity Records
Criminal Records Ins. Criminal
Records
POL-Net  Driver Licence
23

With the Decision Support System, procedural mistakes are reduced to a
minimum level
24

Virtual discussion forums within judicial organization about
jurisprudence is in place, information sharing and25
exchanging is enabled

The Document Management System (DMS) in our Ministry has been
integrated. Exchange of the electronic documents between the Ministry and
26
Province units and between the units has been started.

UYAP’S Web Mail Server Has 60.000 USERS

27

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To transfer key business processes of the judicial system into central
electronic means
To reduce the clerical, administrative and communications costs which
would otherwise be incurred in manuel and paper- based system.
Reductions in staffing and use the personal most effective
To create a Databank of information on relevant legislation, regulations,
circulars, template texts and policies Information etc.
To produce Management Reports for performance, Work Reports for
planning or recording etc.
To research information which is needed during processes
To create fast, secure and efficient information system enabling the
appropriate sharing of information across the wider Turkish judicial services
Composing alerts to prevent from basic judicial errors

28

Objectives of UYAP
Republic of Turkey
Ministry of Justice

Interface judicial institutions with each other
and with concerned institutions
Providing transparency
Fulfill inspections in to electronic means
Give process information's and basic legal aids
to citizens via internet
Set up central document management system
between TJS Units
Procure data for doing data mining in judicial
field
Obtain very strong and efficient judicial central
29
infrastructure

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To provide the capability to measure performance and
report on the effectiveness of Turkish judicial services
in terms of such performance indicators are defined by
Government and stakeholders. The data required for
this would be captured and made available through the
operational UYAP system
To provide a research capability to evaluate the impact
and effectiveness of offender-crime assessment tools
(yet to be implemented) and programmes and
interventions designed to reduce crimes
30

Scopes and interfaces
Republic of Turkey
Ministry of Justice

The scope includes all functions required to
support and enable transactions via electronic
means between judicial institutions
The scope includes also fulfillment of finance
and commissioning functions, human
resources management, payroll, training
management, property management , asset
administration and other supporting services
31

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Penal Law System
Civil Law System
Administrative Law System
Public Prosecutors Services System
Court of Cessation System
Probation System
Verdict Support System
Lawyer Information System
Enforcement-Bankruptcy System
Convict-Arrest Management System

32

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Citizen Information System
Personal Management System
Financial Management System
Supply Management System
Procurement Management System
Training Management System
Document Management System
Forensic Medicine System
General Support System
33

UYAP SYSTEM CENTRE
We have also disaster Recovery Center
Republic of Turkey
Ministry of Justice

34

UYAP Databank
Republic of Turkey
Ministry of Justice

Legislation
Directives
Sentences

Case law
Judicial essays

Template texts
Circulars etc.

35

36

Lawyer Portal

37

Constrains
Republic of Turkey
Ministry of Justice

Technological constraints
Managing the IS/IT function – which models
to use?
Effective use processes
Training, behaviours etc. Integrate
information capture & use into operational
business processes
Flexible & re-usable IT infrastructure – what
are the available IT infrastructures?
38

MANAGEMENT ENVIRONMENTS FOR IS/IT

High
Diffusion

Diffusion degree of
decentralisation
of IS/IT control

Low
Diffusion

OPPORTUNISTIC
COMPLEX CONTROL
DE-CENTRALISED
CENTRALISED CONTROL
CONTROL
FOR SOME SYSTEMS, DEFEDERAL, SHORT-TERM
CENTRALISED FOR
PRIORITIES, LACK OF
OTHERS. DIFFICULT TO
INTEGRATION
MANAGE

TRADITIONAL
BACKBONE
CENTRALISED
CENTRALISED CONTROL
CONTROL, I.S. NOT
- I.S. CRITICAL TO
CRITICAL TO BUSINESS,
BUSINESS. HIGH
EFFICIENCY GOALS
INTEGRATION.
ONLY
EFFECTIVENESS GOALS

Low
infusion

High
infusion

Infusion - degree of dependence on IS/IT

39

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Speed and efficiency of operations
Integration with other justice agencies to enable information
exchange with key stakeholders (police, gendarme, prisons,
customs, etc.)
Integration/interfaces with other state’s systems
Transparency in terms of accountability and data accuracy
Data standards and data standardization to improve data quality
and enable reliable operational and management reporting
Saving in personal i.e. Those who would otherwise be engaged
in data processing, clerical and administrative work
Cheaper judicial services
Data mining means that collection and dissemination of
aggregated data for research for consisting of future plan
System of alerts to identify users with some described alerts and
notices

40

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Decrease administrative and judicial so to enable
workload practitioners to focus on their other priorities
Obtain central financial audit
Save space with using electronic means instead of
paper files
Access to information and make transaction online,
instant and secure
Flexibility of working hours so if staff wants to work
independent from locality and offices
Performance management through integrated
management information
41

UYAP’s Initial Business
Benefits
Republic of Turkey
Ministry of Justice

Data repository and migration will be only in one
system for that reason will not be data confusion
and duplications
Simplify process
Self assessment by staff, they can monitor their
works in to electronic means
Provision of Clear Evidence on performence and
quality for inspectors, every processes are logging by
system
Generate data for policy makers
Prevention of corruption
Inters action between users (free lectern)
42

Management of UYAP
Republic of Turkey
Ministry of Justice

Senior Responsible Owner:
Minister of Justice

Board of UYAP
Head of Board is Undersecretary
Vice President of the Board is Deputy Undersecretary
Other members of the board are some general directors of the MoJ

Project team
Consist of about 250 staff

43

Republic of Turkey
Ministry of Justice

Group 1: UYAP’S Project Stakeholders

44

Republic of Turkey
Ministry of Justice

Group 2: UYAP’S Strategic Stakeholders

45

Republic of Turkey
Ministry of Justice

Group 3:UYAP’S Operational Stakeholders

46

Project Control
Republic of Turkey
Ministry of Justice

Overcoming resistance
Change control process
Compliance with project schedules/product
delivery monitoring arrangements
Reports for project board (exception,
highlight, End-Stage report etc)
Establish project support office (PSO) to
handle common management and to help our
users
47

WAN
Republic of Turkey
Ministry of Justice

satellite

BİM

spare

LAN

HUB STATION

LAN
LAN

territorial

48

Stage of the UYAP in courts
Republic of Turkey
Ministry of Justice

49

50

Citizens can reach their case information via Internet

51

They can be informed via web site about their cases or hearing dates

Lawyer can :
Pay process and tax fee from his office by use
of VPN Technology and or on Network in Bars
rooms through internet banking and UYAP,
Litigate a claim or dispute to court through
electronic means,
Review his cases via electronics means
Submit his petition online via UYAP
52

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

From the beginning of 26.04.2004, UYAP was expanded to cover 41
units
4.701.373 files have been entered via UYAP and these units have
carried out their all processes via UYAP from that date on.
In all of the units taken into operation, nearly 2.539.558
administrative files are operated by the means of UYAP system.

53

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

Some of the results obtained are stated below


For example, in the courts taken into operation, delivery bureaus
have been taken into operation and collection of charges and
duty distributions which are carried out hand by hand before are
now carried out by the system as to the objective criteria
determined in an electronic environment.



The most important hinder in this way is the resistance that the
users show against a new way of life. In order to break this
resistance the necessary laws support should be constituted,
public opinion support should be provided by making conscious
campaigns.

54

Republic of Turkey
Ministry of Justice

Thank you very much for your attention

If you have any questions please don’t hesitate to contact

[email protected]

55


Slide 47

Republic of Turkey
Ministry of Justice

UYAP

NATIONAL JUDICIARY INFORMATICS
SYSTEM

Cengiz TANRIKULU
Reporter Judge in Ministry of Justice, Turkey
13 February 2007
Ankara
1

CONTENT OF THE
CONFERENCE
Republic of Turkey
Ministry of Justice

Firstly this event will present an overview of the
National Judiciary Network Project (UYAP)

Secondly and mainly, we will share the
experiences of Turkish Ministry of Justice’s (MoJ)
National Judiciary Network Project (UYAP)
and give some quick facts about UYAP and
effects of the project on Turkish judicial system
and will evaluate UYAP’s outputs
2

What is ‘UYAP’
Republic of Turkey
Ministry of Justice

UYAP’s
expansion
is
INFORMATICS SYSTEM”

“NATIONAL

JUDICIARY

UYAP is a judicial central network project
which includes all of the courts, public prosecutors
services, prisons and detention houses, and other judicial
institutions in Turkey (Forensic medicine offices, probation
offices etc.)
All judicial Institutes connect online each other via UYAP
WAN
It’s purpose is providing vertical and horizontal integration
across Turkish judicial system and other government
departments and international organizations
3

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FACTS ON TURKISH JUSTICE SYSTEM
According to Turkish Constitution article 2 :
“Turkey is a democratic, secular and social state based
on rule of law”

According to Turkish Constitution article 141/3 :
“Carring through a lawsuit with minimal expenditure
and as far as possible speedy is task of jurisdiction”
4

HIGH LEVEL COURTHOUSES
Republic of Turkey
Ministry of Justice

Court System and competences

Constitutional

Court of

Court

Cassation

Constitutional
Jurisdiction

Civil

Jurisdiction

Council of
State

Administrative
Jurisdiction

5

Republic of Turkey
Ministry of Justice

Court of Cassation
(Appeal)

Criminal Departments

Civil Departments

6

Republic of Turkey
Ministry of Justice

First Instance courts

Criminal Courts

Civil Courts

General Criminal Courts
(Penal Court)

Felony Courts

Peace Courts

General Civil Courts

(High Criminal Court )

Magistrate Courts
7

Specialised Courts
Commercial C.
Labour C.
Maritime C.
Land Registry C.
Family C.
Consumer C.

Juvenile C.
Enforcement C.
Traffic C.
8

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FIGURES

9

Number of the
Judges and Prosecutors
Republic of Turkey
Ministry of Justice

Turkey has…
• 136 High Criminal Courts Centres
• And in 575 districts totally 708 courthouses,
• 443 Penitentiary and Detention Houses ,
• 23 Forensic Medicine Units,
• All in all, 7751 Courts, Public Prosecutor Services
and Enforcement Offices
• In civil judiciary 4529 judges and 3023 public
prosecutors,
• 491 administrative judges in administrative courts
10

CURRENT SITUATION OF CASE FILES IN TURKEY
Republic of Turkey
Ministry of Justice

PROSECUTIONWRITS
PROSECUTIONPREPARATION
CRIMINAL CASES
CIVIL LAWCASES
ADMINSTRATIVE CASES
ENFORCEMENT CASES
GRAND TOTAL

1.416.739
2.035.300
3.116.632
1.982.920
288.995
10.026.212
18.866.798

11

DELIVERED HARDWARE
in the scope of UYAP
Republic of Turkey
Ministry of Justice

Computer

28.664

Laser printer

16.093

Uninterruptible power supply
Laptop

6.140
11.700

Laptop printer

2.800

Scanner

4.677
12

CABLE LAYING
Republic of Turkey
Ministry of Justice

• Cable was laid in 807 units 41.175
connection points across Turkey

ANKARA

13

UYAP Was Put In Operation
Felony Court Centers

107

Regional
Administartive
Courts

21

Provinces

281

Prison and Detention
Houses
ADLİ TIP
BİRİMForensic
Medicine Units
Totaly

460

6
779
14

UYAP Operation Map
UYAP Map of to commence operations
where UYAP was put in operation
http://www.adalet.gov.tr/harita/harita.html

15

Average duration of assize
Republic of Turkey
Ministry of Justice

Council
of State
Civil (Days)
Penal (Days)

CoCes.

General
Courts
0

200

400

600

General Courts : Penal

: 266 days

Civil

: 241 days

Penal
Civil

: 283 days
: 86 days
: 460 16
days

C.o. Cassation
Council of State

Some other figures
Republic of Turkey
Ministry of Justice

Auxiliary Court Personal : (Aprox.) 30 000
Members of the C.o.Cas 250
Members of Council of State:78
Lawyers (Aprox.) 40.000
In 443 Prisons
Current Number of convicts : 58 000
Total Prison Officials: 31 000
17

UYAP e-Learning

18

EDUCATIONS are given in laboratories
Republic of Turkey
Ministry of Justice

19

The Basic Requirements Of Turkish Judicial
System and what has been doing?
Republic of Turkey
Ministry of Justice

• Turkish government nowadays is fallowing a national
programme for reinforcement and to accelerate the judicial
system
• They are also implementing various measures on judicial
modernisation and penal reform and want to improve the
functioning and efficiency of the judiciary
• UYAP was prepared and established by MoJ within the
context of to create an effective and less bureaucratic judicial
system for each concerned institution and citizens as one and
very important measure
20

Project plan with milestones
Republic of Turkey

Design of the

Ministry of Justice

TJS
Revision
In 2000

Composing
of the
project
schedule
In 2001

Appraisal
Project’s
finish time

Project start
to roll out
in whole Turkey

End of
2007

at the beginning
of the 2005

Analysing
of the
process
In 2002

system and
production of
Programmes
and screens
In 2003

implementing
of the project

Testing
system and

in pilot units
at the
beginning of
the 2004

new
products
at the end of
the 2003
21

22

Scope of UYAP
Initiated Integration studies
 MERNİS, (MI)
 POL-NET
(Police)
 KİK,
(Procurement
Office)
 Adli Sicil,
Judicial statistics
and records
 MASAK,
Ministry of
Finance
 VEDOP,Tax
Automation
System
 DİE, Statistic

 TAKBİS, Land Registry
 Türkiye Noterler Birliği, Public Notaries Ass.
 Türkiye Barolar Birliği, Bar Ass.
 Gümrük Müsteşarlığı, Undersecretariat of Custom
 Dış İşleri Bakanlığı, Ministery Of Foreign Affairs
 Merkez Bankası, Central Bank

to import in the instant from …
MERNİS  Idendity Records
Criminal Records Ins. Criminal
Records
POL-Net  Driver Licence
23

With the Decision Support System, procedural mistakes are reduced to a
minimum level
24

Virtual discussion forums within judicial organization about
jurisprudence is in place, information sharing and25
exchanging is enabled

The Document Management System (DMS) in our Ministry has been
integrated. Exchange of the electronic documents between the Ministry and
26
Province units and between the units has been started.

UYAP’S Web Mail Server Has 60.000 USERS

27

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To transfer key business processes of the judicial system into central
electronic means
To reduce the clerical, administrative and communications costs which
would otherwise be incurred in manuel and paper- based system.
Reductions in staffing and use the personal most effective
To create a Databank of information on relevant legislation, regulations,
circulars, template texts and policies Information etc.
To produce Management Reports for performance, Work Reports for
planning or recording etc.
To research information which is needed during processes
To create fast, secure and efficient information system enabling the
appropriate sharing of information across the wider Turkish judicial services
Composing alerts to prevent from basic judicial errors

28

Objectives of UYAP
Republic of Turkey
Ministry of Justice

Interface judicial institutions with each other
and with concerned institutions
Providing transparency
Fulfill inspections in to electronic means
Give process information's and basic legal aids
to citizens via internet
Set up central document management system
between TJS Units
Procure data for doing data mining in judicial
field
Obtain very strong and efficient judicial central
29
infrastructure

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To provide the capability to measure performance and
report on the effectiveness of Turkish judicial services
in terms of such performance indicators are defined by
Government and stakeholders. The data required for
this would be captured and made available through the
operational UYAP system
To provide a research capability to evaluate the impact
and effectiveness of offender-crime assessment tools
(yet to be implemented) and programmes and
interventions designed to reduce crimes
30

Scopes and interfaces
Republic of Turkey
Ministry of Justice

The scope includes all functions required to
support and enable transactions via electronic
means between judicial institutions
The scope includes also fulfillment of finance
and commissioning functions, human
resources management, payroll, training
management, property management , asset
administration and other supporting services
31

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Penal Law System
Civil Law System
Administrative Law System
Public Prosecutors Services System
Court of Cessation System
Probation System
Verdict Support System
Lawyer Information System
Enforcement-Bankruptcy System
Convict-Arrest Management System

32

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Citizen Information System
Personal Management System
Financial Management System
Supply Management System
Procurement Management System
Training Management System
Document Management System
Forensic Medicine System
General Support System
33

UYAP SYSTEM CENTRE
We have also disaster Recovery Center
Republic of Turkey
Ministry of Justice

34

UYAP Databank
Republic of Turkey
Ministry of Justice

Legislation
Directives
Sentences

Case law
Judicial essays

Template texts
Circulars etc.

35

36

Lawyer Portal

37

Constrains
Republic of Turkey
Ministry of Justice

Technological constraints
Managing the IS/IT function – which models
to use?
Effective use processes
Training, behaviours etc. Integrate
information capture & use into operational
business processes
Flexible & re-usable IT infrastructure – what
are the available IT infrastructures?
38

MANAGEMENT ENVIRONMENTS FOR IS/IT

High
Diffusion

Diffusion degree of
decentralisation
of IS/IT control

Low
Diffusion

OPPORTUNISTIC
COMPLEX CONTROL
DE-CENTRALISED
CENTRALISED CONTROL
CONTROL
FOR SOME SYSTEMS, DEFEDERAL, SHORT-TERM
CENTRALISED FOR
PRIORITIES, LACK OF
OTHERS. DIFFICULT TO
INTEGRATION
MANAGE

TRADITIONAL
BACKBONE
CENTRALISED
CENTRALISED CONTROL
CONTROL, I.S. NOT
- I.S. CRITICAL TO
CRITICAL TO BUSINESS,
BUSINESS. HIGH
EFFICIENCY GOALS
INTEGRATION.
ONLY
EFFECTIVENESS GOALS

Low
infusion

High
infusion

Infusion - degree of dependence on IS/IT

39

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Speed and efficiency of operations
Integration with other justice agencies to enable information
exchange with key stakeholders (police, gendarme, prisons,
customs, etc.)
Integration/interfaces with other state’s systems
Transparency in terms of accountability and data accuracy
Data standards and data standardization to improve data quality
and enable reliable operational and management reporting
Saving in personal i.e. Those who would otherwise be engaged
in data processing, clerical and administrative work
Cheaper judicial services
Data mining means that collection and dissemination of
aggregated data for research for consisting of future plan
System of alerts to identify users with some described alerts and
notices

40

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Decrease administrative and judicial so to enable
workload practitioners to focus on their other priorities
Obtain central financial audit
Save space with using electronic means instead of
paper files
Access to information and make transaction online,
instant and secure
Flexibility of working hours so if staff wants to work
independent from locality and offices
Performance management through integrated
management information
41

UYAP’s Initial Business
Benefits
Republic of Turkey
Ministry of Justice

Data repository and migration will be only in one
system for that reason will not be data confusion
and duplications
Simplify process
Self assessment by staff, they can monitor their
works in to electronic means
Provision of Clear Evidence on performence and
quality for inspectors, every processes are logging by
system
Generate data for policy makers
Prevention of corruption
Inters action between users (free lectern)
42

Management of UYAP
Republic of Turkey
Ministry of Justice

Senior Responsible Owner:
Minister of Justice

Board of UYAP
Head of Board is Undersecretary
Vice President of the Board is Deputy Undersecretary
Other members of the board are some general directors of the MoJ

Project team
Consist of about 250 staff

43

Republic of Turkey
Ministry of Justice

Group 1: UYAP’S Project Stakeholders

44

Republic of Turkey
Ministry of Justice

Group 2: UYAP’S Strategic Stakeholders

45

Republic of Turkey
Ministry of Justice

Group 3:UYAP’S Operational Stakeholders

46

Project Control
Republic of Turkey
Ministry of Justice

Overcoming resistance
Change control process
Compliance with project schedules/product
delivery monitoring arrangements
Reports for project board (exception,
highlight, End-Stage report etc)
Establish project support office (PSO) to
handle common management and to help our
users
47

WAN
Republic of Turkey
Ministry of Justice

satellite

BİM

spare

LAN

HUB STATION

LAN
LAN

territorial

48

Stage of the UYAP in courts
Republic of Turkey
Ministry of Justice

49

50

Citizens can reach their case information via Internet

51

They can be informed via web site about their cases or hearing dates

Lawyer can :
Pay process and tax fee from his office by use
of VPN Technology and or on Network in Bars
rooms through internet banking and UYAP,
Litigate a claim or dispute to court through
electronic means,
Review his cases via electronics means
Submit his petition online via UYAP
52

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

From the beginning of 26.04.2004, UYAP was expanded to cover 41
units
4.701.373 files have been entered via UYAP and these units have
carried out their all processes via UYAP from that date on.
In all of the units taken into operation, nearly 2.539.558
administrative files are operated by the means of UYAP system.

53

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

Some of the results obtained are stated below


For example, in the courts taken into operation, delivery bureaus
have been taken into operation and collection of charges and
duty distributions which are carried out hand by hand before are
now carried out by the system as to the objective criteria
determined in an electronic environment.



The most important hinder in this way is the resistance that the
users show against a new way of life. In order to break this
resistance the necessary laws support should be constituted,
public opinion support should be provided by making conscious
campaigns.

54

Republic of Turkey
Ministry of Justice

Thank you very much for your attention

If you have any questions please don’t hesitate to contact

[email protected]

55


Slide 48

Republic of Turkey
Ministry of Justice

UYAP

NATIONAL JUDICIARY INFORMATICS
SYSTEM

Cengiz TANRIKULU
Reporter Judge in Ministry of Justice, Turkey
13 February 2007
Ankara
1

CONTENT OF THE
CONFERENCE
Republic of Turkey
Ministry of Justice

Firstly this event will present an overview of the
National Judiciary Network Project (UYAP)

Secondly and mainly, we will share the
experiences of Turkish Ministry of Justice’s (MoJ)
National Judiciary Network Project (UYAP)
and give some quick facts about UYAP and
effects of the project on Turkish judicial system
and will evaluate UYAP’s outputs
2

What is ‘UYAP’
Republic of Turkey
Ministry of Justice

UYAP’s
expansion
is
INFORMATICS SYSTEM”

“NATIONAL

JUDICIARY

UYAP is a judicial central network project
which includes all of the courts, public prosecutors
services, prisons and detention houses, and other judicial
institutions in Turkey (Forensic medicine offices, probation
offices etc.)
All judicial Institutes connect online each other via UYAP
WAN
It’s purpose is providing vertical and horizontal integration
across Turkish judicial system and other government
departments and international organizations
3

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FACTS ON TURKISH JUSTICE SYSTEM
According to Turkish Constitution article 2 :
“Turkey is a democratic, secular and social state based
on rule of law”

According to Turkish Constitution article 141/3 :
“Carring through a lawsuit with minimal expenditure
and as far as possible speedy is task of jurisdiction”
4

HIGH LEVEL COURTHOUSES
Republic of Turkey
Ministry of Justice

Court System and competences

Constitutional

Court of

Court

Cassation

Constitutional
Jurisdiction

Civil

Jurisdiction

Council of
State

Administrative
Jurisdiction

5

Republic of Turkey
Ministry of Justice

Court of Cassation
(Appeal)

Criminal Departments

Civil Departments

6

Republic of Turkey
Ministry of Justice

First Instance courts

Criminal Courts

Civil Courts

General Criminal Courts
(Penal Court)

Felony Courts

Peace Courts

General Civil Courts

(High Criminal Court )

Magistrate Courts
7

Specialised Courts
Commercial C.
Labour C.
Maritime C.
Land Registry C.
Family C.
Consumer C.

Juvenile C.
Enforcement C.
Traffic C.
8

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FIGURES

9

Number of the
Judges and Prosecutors
Republic of Turkey
Ministry of Justice

Turkey has…
• 136 High Criminal Courts Centres
• And in 575 districts totally 708 courthouses,
• 443 Penitentiary and Detention Houses ,
• 23 Forensic Medicine Units,
• All in all, 7751 Courts, Public Prosecutor Services
and Enforcement Offices
• In civil judiciary 4529 judges and 3023 public
prosecutors,
• 491 administrative judges in administrative courts
10

CURRENT SITUATION OF CASE FILES IN TURKEY
Republic of Turkey
Ministry of Justice

PROSECUTIONWRITS
PROSECUTIONPREPARATION
CRIMINAL CASES
CIVIL LAWCASES
ADMINSTRATIVE CASES
ENFORCEMENT CASES
GRAND TOTAL

1.416.739
2.035.300
3.116.632
1.982.920
288.995
10.026.212
18.866.798

11

DELIVERED HARDWARE
in the scope of UYAP
Republic of Turkey
Ministry of Justice

Computer

28.664

Laser printer

16.093

Uninterruptible power supply
Laptop

6.140
11.700

Laptop printer

2.800

Scanner

4.677
12

CABLE LAYING
Republic of Turkey
Ministry of Justice

• Cable was laid in 807 units 41.175
connection points across Turkey

ANKARA

13

UYAP Was Put In Operation
Felony Court Centers

107

Regional
Administartive
Courts

21

Provinces

281

Prison and Detention
Houses
ADLİ TIP
BİRİMForensic
Medicine Units
Totaly

460

6
779
14

UYAP Operation Map
UYAP Map of to commence operations
where UYAP was put in operation
http://www.adalet.gov.tr/harita/harita.html

15

Average duration of assize
Republic of Turkey
Ministry of Justice

Council
of State
Civil (Days)
Penal (Days)

CoCes.

General
Courts
0

200

400

600

General Courts : Penal

: 266 days

Civil

: 241 days

Penal
Civil

: 283 days
: 86 days
: 460 16
days

C.o. Cassation
Council of State

Some other figures
Republic of Turkey
Ministry of Justice

Auxiliary Court Personal : (Aprox.) 30 000
Members of the C.o.Cas 250
Members of Council of State:78
Lawyers (Aprox.) 40.000
In 443 Prisons
Current Number of convicts : 58 000
Total Prison Officials: 31 000
17

UYAP e-Learning

18

EDUCATIONS are given in laboratories
Republic of Turkey
Ministry of Justice

19

The Basic Requirements Of Turkish Judicial
System and what has been doing?
Republic of Turkey
Ministry of Justice

• Turkish government nowadays is fallowing a national
programme for reinforcement and to accelerate the judicial
system
• They are also implementing various measures on judicial
modernisation and penal reform and want to improve the
functioning and efficiency of the judiciary
• UYAP was prepared and established by MoJ within the
context of to create an effective and less bureaucratic judicial
system for each concerned institution and citizens as one and
very important measure
20

Project plan with milestones
Republic of Turkey

Design of the

Ministry of Justice

TJS
Revision
In 2000

Composing
of the
project
schedule
In 2001

Appraisal
Project’s
finish time

Project start
to roll out
in whole Turkey

End of
2007

at the beginning
of the 2005

Analysing
of the
process
In 2002

system and
production of
Programmes
and screens
In 2003

implementing
of the project

Testing
system and

in pilot units
at the
beginning of
the 2004

new
products
at the end of
the 2003
21

22

Scope of UYAP
Initiated Integration studies
 MERNİS, (MI)
 POL-NET
(Police)
 KİK,
(Procurement
Office)
 Adli Sicil,
Judicial statistics
and records
 MASAK,
Ministry of
Finance
 VEDOP,Tax
Automation
System
 DİE, Statistic

 TAKBİS, Land Registry
 Türkiye Noterler Birliği, Public Notaries Ass.
 Türkiye Barolar Birliği, Bar Ass.
 Gümrük Müsteşarlığı, Undersecretariat of Custom
 Dış İşleri Bakanlığı, Ministery Of Foreign Affairs
 Merkez Bankası, Central Bank

to import in the instant from …
MERNİS  Idendity Records
Criminal Records Ins. Criminal
Records
POL-Net  Driver Licence
23

With the Decision Support System, procedural mistakes are reduced to a
minimum level
24

Virtual discussion forums within judicial organization about
jurisprudence is in place, information sharing and25
exchanging is enabled

The Document Management System (DMS) in our Ministry has been
integrated. Exchange of the electronic documents between the Ministry and
26
Province units and between the units has been started.

UYAP’S Web Mail Server Has 60.000 USERS

27

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To transfer key business processes of the judicial system into central
electronic means
To reduce the clerical, administrative and communications costs which
would otherwise be incurred in manuel and paper- based system.
Reductions in staffing and use the personal most effective
To create a Databank of information on relevant legislation, regulations,
circulars, template texts and policies Information etc.
To produce Management Reports for performance, Work Reports for
planning or recording etc.
To research information which is needed during processes
To create fast, secure and efficient information system enabling the
appropriate sharing of information across the wider Turkish judicial services
Composing alerts to prevent from basic judicial errors

28

Objectives of UYAP
Republic of Turkey
Ministry of Justice

Interface judicial institutions with each other
and with concerned institutions
Providing transparency
Fulfill inspections in to electronic means
Give process information's and basic legal aids
to citizens via internet
Set up central document management system
between TJS Units
Procure data for doing data mining in judicial
field
Obtain very strong and efficient judicial central
29
infrastructure

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To provide the capability to measure performance and
report on the effectiveness of Turkish judicial services
in terms of such performance indicators are defined by
Government and stakeholders. The data required for
this would be captured and made available through the
operational UYAP system
To provide a research capability to evaluate the impact
and effectiveness of offender-crime assessment tools
(yet to be implemented) and programmes and
interventions designed to reduce crimes
30

Scopes and interfaces
Republic of Turkey
Ministry of Justice

The scope includes all functions required to
support and enable transactions via electronic
means between judicial institutions
The scope includes also fulfillment of finance
and commissioning functions, human
resources management, payroll, training
management, property management , asset
administration and other supporting services
31

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Penal Law System
Civil Law System
Administrative Law System
Public Prosecutors Services System
Court of Cessation System
Probation System
Verdict Support System
Lawyer Information System
Enforcement-Bankruptcy System
Convict-Arrest Management System

32

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Citizen Information System
Personal Management System
Financial Management System
Supply Management System
Procurement Management System
Training Management System
Document Management System
Forensic Medicine System
General Support System
33

UYAP SYSTEM CENTRE
We have also disaster Recovery Center
Republic of Turkey
Ministry of Justice

34

UYAP Databank
Republic of Turkey
Ministry of Justice

Legislation
Directives
Sentences

Case law
Judicial essays

Template texts
Circulars etc.

35

36

Lawyer Portal

37

Constrains
Republic of Turkey
Ministry of Justice

Technological constraints
Managing the IS/IT function – which models
to use?
Effective use processes
Training, behaviours etc. Integrate
information capture & use into operational
business processes
Flexible & re-usable IT infrastructure – what
are the available IT infrastructures?
38

MANAGEMENT ENVIRONMENTS FOR IS/IT

High
Diffusion

Diffusion degree of
decentralisation
of IS/IT control

Low
Diffusion

OPPORTUNISTIC
COMPLEX CONTROL
DE-CENTRALISED
CENTRALISED CONTROL
CONTROL
FOR SOME SYSTEMS, DEFEDERAL, SHORT-TERM
CENTRALISED FOR
PRIORITIES, LACK OF
OTHERS. DIFFICULT TO
INTEGRATION
MANAGE

TRADITIONAL
BACKBONE
CENTRALISED
CENTRALISED CONTROL
CONTROL, I.S. NOT
- I.S. CRITICAL TO
CRITICAL TO BUSINESS,
BUSINESS. HIGH
EFFICIENCY GOALS
INTEGRATION.
ONLY
EFFECTIVENESS GOALS

Low
infusion

High
infusion

Infusion - degree of dependence on IS/IT

39

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Speed and efficiency of operations
Integration with other justice agencies to enable information
exchange with key stakeholders (police, gendarme, prisons,
customs, etc.)
Integration/interfaces with other state’s systems
Transparency in terms of accountability and data accuracy
Data standards and data standardization to improve data quality
and enable reliable operational and management reporting
Saving in personal i.e. Those who would otherwise be engaged
in data processing, clerical and administrative work
Cheaper judicial services
Data mining means that collection and dissemination of
aggregated data for research for consisting of future plan
System of alerts to identify users with some described alerts and
notices

40

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Decrease administrative and judicial so to enable
workload practitioners to focus on their other priorities
Obtain central financial audit
Save space with using electronic means instead of
paper files
Access to information and make transaction online,
instant and secure
Flexibility of working hours so if staff wants to work
independent from locality and offices
Performance management through integrated
management information
41

UYAP’s Initial Business
Benefits
Republic of Turkey
Ministry of Justice

Data repository and migration will be only in one
system for that reason will not be data confusion
and duplications
Simplify process
Self assessment by staff, they can monitor their
works in to electronic means
Provision of Clear Evidence on performence and
quality for inspectors, every processes are logging by
system
Generate data for policy makers
Prevention of corruption
Inters action between users (free lectern)
42

Management of UYAP
Republic of Turkey
Ministry of Justice

Senior Responsible Owner:
Minister of Justice

Board of UYAP
Head of Board is Undersecretary
Vice President of the Board is Deputy Undersecretary
Other members of the board are some general directors of the MoJ

Project team
Consist of about 250 staff

43

Republic of Turkey
Ministry of Justice

Group 1: UYAP’S Project Stakeholders

44

Republic of Turkey
Ministry of Justice

Group 2: UYAP’S Strategic Stakeholders

45

Republic of Turkey
Ministry of Justice

Group 3:UYAP’S Operational Stakeholders

46

Project Control
Republic of Turkey
Ministry of Justice

Overcoming resistance
Change control process
Compliance with project schedules/product
delivery monitoring arrangements
Reports for project board (exception,
highlight, End-Stage report etc)
Establish project support office (PSO) to
handle common management and to help our
users
47

WAN
Republic of Turkey
Ministry of Justice

satellite

BİM

spare

LAN

HUB STATION

LAN
LAN

territorial

48

Stage of the UYAP in courts
Republic of Turkey
Ministry of Justice

49

50

Citizens can reach their case information via Internet

51

They can be informed via web site about their cases or hearing dates

Lawyer can :
Pay process and tax fee from his office by use
of VPN Technology and or on Network in Bars
rooms through internet banking and UYAP,
Litigate a claim or dispute to court through
electronic means,
Review his cases via electronics means
Submit his petition online via UYAP
52

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

From the beginning of 26.04.2004, UYAP was expanded to cover 41
units
4.701.373 files have been entered via UYAP and these units have
carried out their all processes via UYAP from that date on.
In all of the units taken into operation, nearly 2.539.558
administrative files are operated by the means of UYAP system.

53

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

Some of the results obtained are stated below


For example, in the courts taken into operation, delivery bureaus
have been taken into operation and collection of charges and
duty distributions which are carried out hand by hand before are
now carried out by the system as to the objective criteria
determined in an electronic environment.



The most important hinder in this way is the resistance that the
users show against a new way of life. In order to break this
resistance the necessary laws support should be constituted,
public opinion support should be provided by making conscious
campaigns.

54

Republic of Turkey
Ministry of Justice

Thank you very much for your attention

If you have any questions please don’t hesitate to contact

[email protected]

55


Slide 49

Republic of Turkey
Ministry of Justice

UYAP

NATIONAL JUDICIARY INFORMATICS
SYSTEM

Cengiz TANRIKULU
Reporter Judge in Ministry of Justice, Turkey
13 February 2007
Ankara
1

CONTENT OF THE
CONFERENCE
Republic of Turkey
Ministry of Justice

Firstly this event will present an overview of the
National Judiciary Network Project (UYAP)

Secondly and mainly, we will share the
experiences of Turkish Ministry of Justice’s (MoJ)
National Judiciary Network Project (UYAP)
and give some quick facts about UYAP and
effects of the project on Turkish judicial system
and will evaluate UYAP’s outputs
2

What is ‘UYAP’
Republic of Turkey
Ministry of Justice

UYAP’s
expansion
is
INFORMATICS SYSTEM”

“NATIONAL

JUDICIARY

UYAP is a judicial central network project
which includes all of the courts, public prosecutors
services, prisons and detention houses, and other judicial
institutions in Turkey (Forensic medicine offices, probation
offices etc.)
All judicial Institutes connect online each other via UYAP
WAN
It’s purpose is providing vertical and horizontal integration
across Turkish judicial system and other government
departments and international organizations
3

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FACTS ON TURKISH JUSTICE SYSTEM
According to Turkish Constitution article 2 :
“Turkey is a democratic, secular and social state based
on rule of law”

According to Turkish Constitution article 141/3 :
“Carring through a lawsuit with minimal expenditure
and as far as possible speedy is task of jurisdiction”
4

HIGH LEVEL COURTHOUSES
Republic of Turkey
Ministry of Justice

Court System and competences

Constitutional

Court of

Court

Cassation

Constitutional
Jurisdiction

Civil

Jurisdiction

Council of
State

Administrative
Jurisdiction

5

Republic of Turkey
Ministry of Justice

Court of Cassation
(Appeal)

Criminal Departments

Civil Departments

6

Republic of Turkey
Ministry of Justice

First Instance courts

Criminal Courts

Civil Courts

General Criminal Courts
(Penal Court)

Felony Courts

Peace Courts

General Civil Courts

(High Criminal Court )

Magistrate Courts
7

Specialised Courts
Commercial C.
Labour C.
Maritime C.
Land Registry C.
Family C.
Consumer C.

Juvenile C.
Enforcement C.
Traffic C.
8

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FIGURES

9

Number of the
Judges and Prosecutors
Republic of Turkey
Ministry of Justice

Turkey has…
• 136 High Criminal Courts Centres
• And in 575 districts totally 708 courthouses,
• 443 Penitentiary and Detention Houses ,
• 23 Forensic Medicine Units,
• All in all, 7751 Courts, Public Prosecutor Services
and Enforcement Offices
• In civil judiciary 4529 judges and 3023 public
prosecutors,
• 491 administrative judges in administrative courts
10

CURRENT SITUATION OF CASE FILES IN TURKEY
Republic of Turkey
Ministry of Justice

PROSECUTIONWRITS
PROSECUTIONPREPARATION
CRIMINAL CASES
CIVIL LAWCASES
ADMINSTRATIVE CASES
ENFORCEMENT CASES
GRAND TOTAL

1.416.739
2.035.300
3.116.632
1.982.920
288.995
10.026.212
18.866.798

11

DELIVERED HARDWARE
in the scope of UYAP
Republic of Turkey
Ministry of Justice

Computer

28.664

Laser printer

16.093

Uninterruptible power supply
Laptop

6.140
11.700

Laptop printer

2.800

Scanner

4.677
12

CABLE LAYING
Republic of Turkey
Ministry of Justice

• Cable was laid in 807 units 41.175
connection points across Turkey

ANKARA

13

UYAP Was Put In Operation
Felony Court Centers

107

Regional
Administartive
Courts

21

Provinces

281

Prison and Detention
Houses
ADLİ TIP
BİRİMForensic
Medicine Units
Totaly

460

6
779
14

UYAP Operation Map
UYAP Map of to commence operations
where UYAP was put in operation
http://www.adalet.gov.tr/harita/harita.html

15

Average duration of assize
Republic of Turkey
Ministry of Justice

Council
of State
Civil (Days)
Penal (Days)

CoCes.

General
Courts
0

200

400

600

General Courts : Penal

: 266 days

Civil

: 241 days

Penal
Civil

: 283 days
: 86 days
: 460 16
days

C.o. Cassation
Council of State

Some other figures
Republic of Turkey
Ministry of Justice

Auxiliary Court Personal : (Aprox.) 30 000
Members of the C.o.Cas 250
Members of Council of State:78
Lawyers (Aprox.) 40.000
In 443 Prisons
Current Number of convicts : 58 000
Total Prison Officials: 31 000
17

UYAP e-Learning

18

EDUCATIONS are given in laboratories
Republic of Turkey
Ministry of Justice

19

The Basic Requirements Of Turkish Judicial
System and what has been doing?
Republic of Turkey
Ministry of Justice

• Turkish government nowadays is fallowing a national
programme for reinforcement and to accelerate the judicial
system
• They are also implementing various measures on judicial
modernisation and penal reform and want to improve the
functioning and efficiency of the judiciary
• UYAP was prepared and established by MoJ within the
context of to create an effective and less bureaucratic judicial
system for each concerned institution and citizens as one and
very important measure
20

Project plan with milestones
Republic of Turkey

Design of the

Ministry of Justice

TJS
Revision
In 2000

Composing
of the
project
schedule
In 2001

Appraisal
Project’s
finish time

Project start
to roll out
in whole Turkey

End of
2007

at the beginning
of the 2005

Analysing
of the
process
In 2002

system and
production of
Programmes
and screens
In 2003

implementing
of the project

Testing
system and

in pilot units
at the
beginning of
the 2004

new
products
at the end of
the 2003
21

22

Scope of UYAP
Initiated Integration studies
 MERNİS, (MI)
 POL-NET
(Police)
 KİK,
(Procurement
Office)
 Adli Sicil,
Judicial statistics
and records
 MASAK,
Ministry of
Finance
 VEDOP,Tax
Automation
System
 DİE, Statistic

 TAKBİS, Land Registry
 Türkiye Noterler Birliği, Public Notaries Ass.
 Türkiye Barolar Birliği, Bar Ass.
 Gümrük Müsteşarlığı, Undersecretariat of Custom
 Dış İşleri Bakanlığı, Ministery Of Foreign Affairs
 Merkez Bankası, Central Bank

to import in the instant from …
MERNİS  Idendity Records
Criminal Records Ins. Criminal
Records
POL-Net  Driver Licence
23

With the Decision Support System, procedural mistakes are reduced to a
minimum level
24

Virtual discussion forums within judicial organization about
jurisprudence is in place, information sharing and25
exchanging is enabled

The Document Management System (DMS) in our Ministry has been
integrated. Exchange of the electronic documents between the Ministry and
26
Province units and between the units has been started.

UYAP’S Web Mail Server Has 60.000 USERS

27

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To transfer key business processes of the judicial system into central
electronic means
To reduce the clerical, administrative and communications costs which
would otherwise be incurred in manuel and paper- based system.
Reductions in staffing and use the personal most effective
To create a Databank of information on relevant legislation, regulations,
circulars, template texts and policies Information etc.
To produce Management Reports for performance, Work Reports for
planning or recording etc.
To research information which is needed during processes
To create fast, secure and efficient information system enabling the
appropriate sharing of information across the wider Turkish judicial services
Composing alerts to prevent from basic judicial errors

28

Objectives of UYAP
Republic of Turkey
Ministry of Justice

Interface judicial institutions with each other
and with concerned institutions
Providing transparency
Fulfill inspections in to electronic means
Give process information's and basic legal aids
to citizens via internet
Set up central document management system
between TJS Units
Procure data for doing data mining in judicial
field
Obtain very strong and efficient judicial central
29
infrastructure

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To provide the capability to measure performance and
report on the effectiveness of Turkish judicial services
in terms of such performance indicators are defined by
Government and stakeholders. The data required for
this would be captured and made available through the
operational UYAP system
To provide a research capability to evaluate the impact
and effectiveness of offender-crime assessment tools
(yet to be implemented) and programmes and
interventions designed to reduce crimes
30

Scopes and interfaces
Republic of Turkey
Ministry of Justice

The scope includes all functions required to
support and enable transactions via electronic
means between judicial institutions
The scope includes also fulfillment of finance
and commissioning functions, human
resources management, payroll, training
management, property management , asset
administration and other supporting services
31

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Penal Law System
Civil Law System
Administrative Law System
Public Prosecutors Services System
Court of Cessation System
Probation System
Verdict Support System
Lawyer Information System
Enforcement-Bankruptcy System
Convict-Arrest Management System

32

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Citizen Information System
Personal Management System
Financial Management System
Supply Management System
Procurement Management System
Training Management System
Document Management System
Forensic Medicine System
General Support System
33

UYAP SYSTEM CENTRE
We have also disaster Recovery Center
Republic of Turkey
Ministry of Justice

34

UYAP Databank
Republic of Turkey
Ministry of Justice

Legislation
Directives
Sentences

Case law
Judicial essays

Template texts
Circulars etc.

35

36

Lawyer Portal

37

Constrains
Republic of Turkey
Ministry of Justice

Technological constraints
Managing the IS/IT function – which models
to use?
Effective use processes
Training, behaviours etc. Integrate
information capture & use into operational
business processes
Flexible & re-usable IT infrastructure – what
are the available IT infrastructures?
38

MANAGEMENT ENVIRONMENTS FOR IS/IT

High
Diffusion

Diffusion degree of
decentralisation
of IS/IT control

Low
Diffusion

OPPORTUNISTIC
COMPLEX CONTROL
DE-CENTRALISED
CENTRALISED CONTROL
CONTROL
FOR SOME SYSTEMS, DEFEDERAL, SHORT-TERM
CENTRALISED FOR
PRIORITIES, LACK OF
OTHERS. DIFFICULT TO
INTEGRATION
MANAGE

TRADITIONAL
BACKBONE
CENTRALISED
CENTRALISED CONTROL
CONTROL, I.S. NOT
- I.S. CRITICAL TO
CRITICAL TO BUSINESS,
BUSINESS. HIGH
EFFICIENCY GOALS
INTEGRATION.
ONLY
EFFECTIVENESS GOALS

Low
infusion

High
infusion

Infusion - degree of dependence on IS/IT

39

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Speed and efficiency of operations
Integration with other justice agencies to enable information
exchange with key stakeholders (police, gendarme, prisons,
customs, etc.)
Integration/interfaces with other state’s systems
Transparency in terms of accountability and data accuracy
Data standards and data standardization to improve data quality
and enable reliable operational and management reporting
Saving in personal i.e. Those who would otherwise be engaged
in data processing, clerical and administrative work
Cheaper judicial services
Data mining means that collection and dissemination of
aggregated data for research for consisting of future plan
System of alerts to identify users with some described alerts and
notices

40

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Decrease administrative and judicial so to enable
workload practitioners to focus on their other priorities
Obtain central financial audit
Save space with using electronic means instead of
paper files
Access to information and make transaction online,
instant and secure
Flexibility of working hours so if staff wants to work
independent from locality and offices
Performance management through integrated
management information
41

UYAP’s Initial Business
Benefits
Republic of Turkey
Ministry of Justice

Data repository and migration will be only in one
system for that reason will not be data confusion
and duplications
Simplify process
Self assessment by staff, they can monitor their
works in to electronic means
Provision of Clear Evidence on performence and
quality for inspectors, every processes are logging by
system
Generate data for policy makers
Prevention of corruption
Inters action between users (free lectern)
42

Management of UYAP
Republic of Turkey
Ministry of Justice

Senior Responsible Owner:
Minister of Justice

Board of UYAP
Head of Board is Undersecretary
Vice President of the Board is Deputy Undersecretary
Other members of the board are some general directors of the MoJ

Project team
Consist of about 250 staff

43

Republic of Turkey
Ministry of Justice

Group 1: UYAP’S Project Stakeholders

44

Republic of Turkey
Ministry of Justice

Group 2: UYAP’S Strategic Stakeholders

45

Republic of Turkey
Ministry of Justice

Group 3:UYAP’S Operational Stakeholders

46

Project Control
Republic of Turkey
Ministry of Justice

Overcoming resistance
Change control process
Compliance with project schedules/product
delivery monitoring arrangements
Reports for project board (exception,
highlight, End-Stage report etc)
Establish project support office (PSO) to
handle common management and to help our
users
47

WAN
Republic of Turkey
Ministry of Justice

satellite

BİM

spare

LAN

HUB STATION

LAN
LAN

territorial

48

Stage of the UYAP in courts
Republic of Turkey
Ministry of Justice

49

50

Citizens can reach their case information via Internet

51

They can be informed via web site about their cases or hearing dates

Lawyer can :
Pay process and tax fee from his office by use
of VPN Technology and or on Network in Bars
rooms through internet banking and UYAP,
Litigate a claim or dispute to court through
electronic means,
Review his cases via electronics means
Submit his petition online via UYAP
52

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

From the beginning of 26.04.2004, UYAP was expanded to cover 41
units
4.701.373 files have been entered via UYAP and these units have
carried out their all processes via UYAP from that date on.
In all of the units taken into operation, nearly 2.539.558
administrative files are operated by the means of UYAP system.

53

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

Some of the results obtained are stated below


For example, in the courts taken into operation, delivery bureaus
have been taken into operation and collection of charges and
duty distributions which are carried out hand by hand before are
now carried out by the system as to the objective criteria
determined in an electronic environment.



The most important hinder in this way is the resistance that the
users show against a new way of life. In order to break this
resistance the necessary laws support should be constituted,
public opinion support should be provided by making conscious
campaigns.

54

Republic of Turkey
Ministry of Justice

Thank you very much for your attention

If you have any questions please don’t hesitate to contact

[email protected]

55


Slide 50

Republic of Turkey
Ministry of Justice

UYAP

NATIONAL JUDICIARY INFORMATICS
SYSTEM

Cengiz TANRIKULU
Reporter Judge in Ministry of Justice, Turkey
13 February 2007
Ankara
1

CONTENT OF THE
CONFERENCE
Republic of Turkey
Ministry of Justice

Firstly this event will present an overview of the
National Judiciary Network Project (UYAP)

Secondly and mainly, we will share the
experiences of Turkish Ministry of Justice’s (MoJ)
National Judiciary Network Project (UYAP)
and give some quick facts about UYAP and
effects of the project on Turkish judicial system
and will evaluate UYAP’s outputs
2

What is ‘UYAP’
Republic of Turkey
Ministry of Justice

UYAP’s
expansion
is
INFORMATICS SYSTEM”

“NATIONAL

JUDICIARY

UYAP is a judicial central network project
which includes all of the courts, public prosecutors
services, prisons and detention houses, and other judicial
institutions in Turkey (Forensic medicine offices, probation
offices etc.)
All judicial Institutes connect online each other via UYAP
WAN
It’s purpose is providing vertical and horizontal integration
across Turkish judicial system and other government
departments and international organizations
3

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FACTS ON TURKISH JUSTICE SYSTEM
According to Turkish Constitution article 2 :
“Turkey is a democratic, secular and social state based
on rule of law”

According to Turkish Constitution article 141/3 :
“Carring through a lawsuit with minimal expenditure
and as far as possible speedy is task of jurisdiction”
4

HIGH LEVEL COURTHOUSES
Republic of Turkey
Ministry of Justice

Court System and competences

Constitutional

Court of

Court

Cassation

Constitutional
Jurisdiction

Civil

Jurisdiction

Council of
State

Administrative
Jurisdiction

5

Republic of Turkey
Ministry of Justice

Court of Cassation
(Appeal)

Criminal Departments

Civil Departments

6

Republic of Turkey
Ministry of Justice

First Instance courts

Criminal Courts

Civil Courts

General Criminal Courts
(Penal Court)

Felony Courts

Peace Courts

General Civil Courts

(High Criminal Court )

Magistrate Courts
7

Specialised Courts
Commercial C.
Labour C.
Maritime C.
Land Registry C.
Family C.
Consumer C.

Juvenile C.
Enforcement C.
Traffic C.
8

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FIGURES

9

Number of the
Judges and Prosecutors
Republic of Turkey
Ministry of Justice

Turkey has…
• 136 High Criminal Courts Centres
• And in 575 districts totally 708 courthouses,
• 443 Penitentiary and Detention Houses ,
• 23 Forensic Medicine Units,
• All in all, 7751 Courts, Public Prosecutor Services
and Enforcement Offices
• In civil judiciary 4529 judges and 3023 public
prosecutors,
• 491 administrative judges in administrative courts
10

CURRENT SITUATION OF CASE FILES IN TURKEY
Republic of Turkey
Ministry of Justice

PROSECUTIONWRITS
PROSECUTIONPREPARATION
CRIMINAL CASES
CIVIL LAWCASES
ADMINSTRATIVE CASES
ENFORCEMENT CASES
GRAND TOTAL

1.416.739
2.035.300
3.116.632
1.982.920
288.995
10.026.212
18.866.798

11

DELIVERED HARDWARE
in the scope of UYAP
Republic of Turkey
Ministry of Justice

Computer

28.664

Laser printer

16.093

Uninterruptible power supply
Laptop

6.140
11.700

Laptop printer

2.800

Scanner

4.677
12

CABLE LAYING
Republic of Turkey
Ministry of Justice

• Cable was laid in 807 units 41.175
connection points across Turkey

ANKARA

13

UYAP Was Put In Operation
Felony Court Centers

107

Regional
Administartive
Courts

21

Provinces

281

Prison and Detention
Houses
ADLİ TIP
BİRİMForensic
Medicine Units
Totaly

460

6
779
14

UYAP Operation Map
UYAP Map of to commence operations
where UYAP was put in operation
http://www.adalet.gov.tr/harita/harita.html

15

Average duration of assize
Republic of Turkey
Ministry of Justice

Council
of State
Civil (Days)
Penal (Days)

CoCes.

General
Courts
0

200

400

600

General Courts : Penal

: 266 days

Civil

: 241 days

Penal
Civil

: 283 days
: 86 days
: 460 16
days

C.o. Cassation
Council of State

Some other figures
Republic of Turkey
Ministry of Justice

Auxiliary Court Personal : (Aprox.) 30 000
Members of the C.o.Cas 250
Members of Council of State:78
Lawyers (Aprox.) 40.000
In 443 Prisons
Current Number of convicts : 58 000
Total Prison Officials: 31 000
17

UYAP e-Learning

18

EDUCATIONS are given in laboratories
Republic of Turkey
Ministry of Justice

19

The Basic Requirements Of Turkish Judicial
System and what has been doing?
Republic of Turkey
Ministry of Justice

• Turkish government nowadays is fallowing a national
programme for reinforcement and to accelerate the judicial
system
• They are also implementing various measures on judicial
modernisation and penal reform and want to improve the
functioning and efficiency of the judiciary
• UYAP was prepared and established by MoJ within the
context of to create an effective and less bureaucratic judicial
system for each concerned institution and citizens as one and
very important measure
20

Project plan with milestones
Republic of Turkey

Design of the

Ministry of Justice

TJS
Revision
In 2000

Composing
of the
project
schedule
In 2001

Appraisal
Project’s
finish time

Project start
to roll out
in whole Turkey

End of
2007

at the beginning
of the 2005

Analysing
of the
process
In 2002

system and
production of
Programmes
and screens
In 2003

implementing
of the project

Testing
system and

in pilot units
at the
beginning of
the 2004

new
products
at the end of
the 2003
21

22

Scope of UYAP
Initiated Integration studies
 MERNİS, (MI)
 POL-NET
(Police)
 KİK,
(Procurement
Office)
 Adli Sicil,
Judicial statistics
and records
 MASAK,
Ministry of
Finance
 VEDOP,Tax
Automation
System
 DİE, Statistic

 TAKBİS, Land Registry
 Türkiye Noterler Birliği, Public Notaries Ass.
 Türkiye Barolar Birliği, Bar Ass.
 Gümrük Müsteşarlığı, Undersecretariat of Custom
 Dış İşleri Bakanlığı, Ministery Of Foreign Affairs
 Merkez Bankası, Central Bank

to import in the instant from …
MERNİS  Idendity Records
Criminal Records Ins. Criminal
Records
POL-Net  Driver Licence
23

With the Decision Support System, procedural mistakes are reduced to a
minimum level
24

Virtual discussion forums within judicial organization about
jurisprudence is in place, information sharing and25
exchanging is enabled

The Document Management System (DMS) in our Ministry has been
integrated. Exchange of the electronic documents between the Ministry and
26
Province units and between the units has been started.

UYAP’S Web Mail Server Has 60.000 USERS

27

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To transfer key business processes of the judicial system into central
electronic means
To reduce the clerical, administrative and communications costs which
would otherwise be incurred in manuel and paper- based system.
Reductions in staffing and use the personal most effective
To create a Databank of information on relevant legislation, regulations,
circulars, template texts and policies Information etc.
To produce Management Reports for performance, Work Reports for
planning or recording etc.
To research information which is needed during processes
To create fast, secure and efficient information system enabling the
appropriate sharing of information across the wider Turkish judicial services
Composing alerts to prevent from basic judicial errors

28

Objectives of UYAP
Republic of Turkey
Ministry of Justice

Interface judicial institutions with each other
and with concerned institutions
Providing transparency
Fulfill inspections in to electronic means
Give process information's and basic legal aids
to citizens via internet
Set up central document management system
between TJS Units
Procure data for doing data mining in judicial
field
Obtain very strong and efficient judicial central
29
infrastructure

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To provide the capability to measure performance and
report on the effectiveness of Turkish judicial services
in terms of such performance indicators are defined by
Government and stakeholders. The data required for
this would be captured and made available through the
operational UYAP system
To provide a research capability to evaluate the impact
and effectiveness of offender-crime assessment tools
(yet to be implemented) and programmes and
interventions designed to reduce crimes
30

Scopes and interfaces
Republic of Turkey
Ministry of Justice

The scope includes all functions required to
support and enable transactions via electronic
means between judicial institutions
The scope includes also fulfillment of finance
and commissioning functions, human
resources management, payroll, training
management, property management , asset
administration and other supporting services
31

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Penal Law System
Civil Law System
Administrative Law System
Public Prosecutors Services System
Court of Cessation System
Probation System
Verdict Support System
Lawyer Information System
Enforcement-Bankruptcy System
Convict-Arrest Management System

32

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Citizen Information System
Personal Management System
Financial Management System
Supply Management System
Procurement Management System
Training Management System
Document Management System
Forensic Medicine System
General Support System
33

UYAP SYSTEM CENTRE
We have also disaster Recovery Center
Republic of Turkey
Ministry of Justice

34

UYAP Databank
Republic of Turkey
Ministry of Justice

Legislation
Directives
Sentences

Case law
Judicial essays

Template texts
Circulars etc.

35

36

Lawyer Portal

37

Constrains
Republic of Turkey
Ministry of Justice

Technological constraints
Managing the IS/IT function – which models
to use?
Effective use processes
Training, behaviours etc. Integrate
information capture & use into operational
business processes
Flexible & re-usable IT infrastructure – what
are the available IT infrastructures?
38

MANAGEMENT ENVIRONMENTS FOR IS/IT

High
Diffusion

Diffusion degree of
decentralisation
of IS/IT control

Low
Diffusion

OPPORTUNISTIC
COMPLEX CONTROL
DE-CENTRALISED
CENTRALISED CONTROL
CONTROL
FOR SOME SYSTEMS, DEFEDERAL, SHORT-TERM
CENTRALISED FOR
PRIORITIES, LACK OF
OTHERS. DIFFICULT TO
INTEGRATION
MANAGE

TRADITIONAL
BACKBONE
CENTRALISED
CENTRALISED CONTROL
CONTROL, I.S. NOT
- I.S. CRITICAL TO
CRITICAL TO BUSINESS,
BUSINESS. HIGH
EFFICIENCY GOALS
INTEGRATION.
ONLY
EFFECTIVENESS GOALS

Low
infusion

High
infusion

Infusion - degree of dependence on IS/IT

39

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Speed and efficiency of operations
Integration with other justice agencies to enable information
exchange with key stakeholders (police, gendarme, prisons,
customs, etc.)
Integration/interfaces with other state’s systems
Transparency in terms of accountability and data accuracy
Data standards and data standardization to improve data quality
and enable reliable operational and management reporting
Saving in personal i.e. Those who would otherwise be engaged
in data processing, clerical and administrative work
Cheaper judicial services
Data mining means that collection and dissemination of
aggregated data for research for consisting of future plan
System of alerts to identify users with some described alerts and
notices

40

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Decrease administrative and judicial so to enable
workload practitioners to focus on their other priorities
Obtain central financial audit
Save space with using electronic means instead of
paper files
Access to information and make transaction online,
instant and secure
Flexibility of working hours so if staff wants to work
independent from locality and offices
Performance management through integrated
management information
41

UYAP’s Initial Business
Benefits
Republic of Turkey
Ministry of Justice

Data repository and migration will be only in one
system for that reason will not be data confusion
and duplications
Simplify process
Self assessment by staff, they can monitor their
works in to electronic means
Provision of Clear Evidence on performence and
quality for inspectors, every processes are logging by
system
Generate data for policy makers
Prevention of corruption
Inters action between users (free lectern)
42

Management of UYAP
Republic of Turkey
Ministry of Justice

Senior Responsible Owner:
Minister of Justice

Board of UYAP
Head of Board is Undersecretary
Vice President of the Board is Deputy Undersecretary
Other members of the board are some general directors of the MoJ

Project team
Consist of about 250 staff

43

Republic of Turkey
Ministry of Justice

Group 1: UYAP’S Project Stakeholders

44

Republic of Turkey
Ministry of Justice

Group 2: UYAP’S Strategic Stakeholders

45

Republic of Turkey
Ministry of Justice

Group 3:UYAP’S Operational Stakeholders

46

Project Control
Republic of Turkey
Ministry of Justice

Overcoming resistance
Change control process
Compliance with project schedules/product
delivery monitoring arrangements
Reports for project board (exception,
highlight, End-Stage report etc)
Establish project support office (PSO) to
handle common management and to help our
users
47

WAN
Republic of Turkey
Ministry of Justice

satellite

BİM

spare

LAN

HUB STATION

LAN
LAN

territorial

48

Stage of the UYAP in courts
Republic of Turkey
Ministry of Justice

49

50

Citizens can reach their case information via Internet

51

They can be informed via web site about their cases or hearing dates

Lawyer can :
Pay process and tax fee from his office by use
of VPN Technology and or on Network in Bars
rooms through internet banking and UYAP,
Litigate a claim or dispute to court through
electronic means,
Review his cases via electronics means
Submit his petition online via UYAP
52

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

From the beginning of 26.04.2004, UYAP was expanded to cover 41
units
4.701.373 files have been entered via UYAP and these units have
carried out their all processes via UYAP from that date on.
In all of the units taken into operation, nearly 2.539.558
administrative files are operated by the means of UYAP system.

53

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

Some of the results obtained are stated below


For example, in the courts taken into operation, delivery bureaus
have been taken into operation and collection of charges and
duty distributions which are carried out hand by hand before are
now carried out by the system as to the objective criteria
determined in an electronic environment.



The most important hinder in this way is the resistance that the
users show against a new way of life. In order to break this
resistance the necessary laws support should be constituted,
public opinion support should be provided by making conscious
campaigns.

54

Republic of Turkey
Ministry of Justice

Thank you very much for your attention

If you have any questions please don’t hesitate to contact

[email protected]

55


Slide 51

Republic of Turkey
Ministry of Justice

UYAP

NATIONAL JUDICIARY INFORMATICS
SYSTEM

Cengiz TANRIKULU
Reporter Judge in Ministry of Justice, Turkey
13 February 2007
Ankara
1

CONTENT OF THE
CONFERENCE
Republic of Turkey
Ministry of Justice

Firstly this event will present an overview of the
National Judiciary Network Project (UYAP)

Secondly and mainly, we will share the
experiences of Turkish Ministry of Justice’s (MoJ)
National Judiciary Network Project (UYAP)
and give some quick facts about UYAP and
effects of the project on Turkish judicial system
and will evaluate UYAP’s outputs
2

What is ‘UYAP’
Republic of Turkey
Ministry of Justice

UYAP’s
expansion
is
INFORMATICS SYSTEM”

“NATIONAL

JUDICIARY

UYAP is a judicial central network project
which includes all of the courts, public prosecutors
services, prisons and detention houses, and other judicial
institutions in Turkey (Forensic medicine offices, probation
offices etc.)
All judicial Institutes connect online each other via UYAP
WAN
It’s purpose is providing vertical and horizontal integration
across Turkish judicial system and other government
departments and international organizations
3

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FACTS ON TURKISH JUSTICE SYSTEM
According to Turkish Constitution article 2 :
“Turkey is a democratic, secular and social state based
on rule of law”

According to Turkish Constitution article 141/3 :
“Carring through a lawsuit with minimal expenditure
and as far as possible speedy is task of jurisdiction”
4

HIGH LEVEL COURTHOUSES
Republic of Turkey
Ministry of Justice

Court System and competences

Constitutional

Court of

Court

Cassation

Constitutional
Jurisdiction

Civil

Jurisdiction

Council of
State

Administrative
Jurisdiction

5

Republic of Turkey
Ministry of Justice

Court of Cassation
(Appeal)

Criminal Departments

Civil Departments

6

Republic of Turkey
Ministry of Justice

First Instance courts

Criminal Courts

Civil Courts

General Criminal Courts
(Penal Court)

Felony Courts

Peace Courts

General Civil Courts

(High Criminal Court )

Magistrate Courts
7

Specialised Courts
Commercial C.
Labour C.
Maritime C.
Land Registry C.
Family C.
Consumer C.

Juvenile C.
Enforcement C.
Traffic C.
8

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FIGURES

9

Number of the
Judges and Prosecutors
Republic of Turkey
Ministry of Justice

Turkey has…
• 136 High Criminal Courts Centres
• And in 575 districts totally 708 courthouses,
• 443 Penitentiary and Detention Houses ,
• 23 Forensic Medicine Units,
• All in all, 7751 Courts, Public Prosecutor Services
and Enforcement Offices
• In civil judiciary 4529 judges and 3023 public
prosecutors,
• 491 administrative judges in administrative courts
10

CURRENT SITUATION OF CASE FILES IN TURKEY
Republic of Turkey
Ministry of Justice

PROSECUTIONWRITS
PROSECUTIONPREPARATION
CRIMINAL CASES
CIVIL LAWCASES
ADMINSTRATIVE CASES
ENFORCEMENT CASES
GRAND TOTAL

1.416.739
2.035.300
3.116.632
1.982.920
288.995
10.026.212
18.866.798

11

DELIVERED HARDWARE
in the scope of UYAP
Republic of Turkey
Ministry of Justice

Computer

28.664

Laser printer

16.093

Uninterruptible power supply
Laptop

6.140
11.700

Laptop printer

2.800

Scanner

4.677
12

CABLE LAYING
Republic of Turkey
Ministry of Justice

• Cable was laid in 807 units 41.175
connection points across Turkey

ANKARA

13

UYAP Was Put In Operation
Felony Court Centers

107

Regional
Administartive
Courts

21

Provinces

281

Prison and Detention
Houses
ADLİ TIP
BİRİMForensic
Medicine Units
Totaly

460

6
779
14

UYAP Operation Map
UYAP Map of to commence operations
where UYAP was put in operation
http://www.adalet.gov.tr/harita/harita.html

15

Average duration of assize
Republic of Turkey
Ministry of Justice

Council
of State
Civil (Days)
Penal (Days)

CoCes.

General
Courts
0

200

400

600

General Courts : Penal

: 266 days

Civil

: 241 days

Penal
Civil

: 283 days
: 86 days
: 460 16
days

C.o. Cassation
Council of State

Some other figures
Republic of Turkey
Ministry of Justice

Auxiliary Court Personal : (Aprox.) 30 000
Members of the C.o.Cas 250
Members of Council of State:78
Lawyers (Aprox.) 40.000
In 443 Prisons
Current Number of convicts : 58 000
Total Prison Officials: 31 000
17

UYAP e-Learning

18

EDUCATIONS are given in laboratories
Republic of Turkey
Ministry of Justice

19

The Basic Requirements Of Turkish Judicial
System and what has been doing?
Republic of Turkey
Ministry of Justice

• Turkish government nowadays is fallowing a national
programme for reinforcement and to accelerate the judicial
system
• They are also implementing various measures on judicial
modernisation and penal reform and want to improve the
functioning and efficiency of the judiciary
• UYAP was prepared and established by MoJ within the
context of to create an effective and less bureaucratic judicial
system for each concerned institution and citizens as one and
very important measure
20

Project plan with milestones
Republic of Turkey

Design of the

Ministry of Justice

TJS
Revision
In 2000

Composing
of the
project
schedule
In 2001

Appraisal
Project’s
finish time

Project start
to roll out
in whole Turkey

End of
2007

at the beginning
of the 2005

Analysing
of the
process
In 2002

system and
production of
Programmes
and screens
In 2003

implementing
of the project

Testing
system and

in pilot units
at the
beginning of
the 2004

new
products
at the end of
the 2003
21

22

Scope of UYAP
Initiated Integration studies
 MERNİS, (MI)
 POL-NET
(Police)
 KİK,
(Procurement
Office)
 Adli Sicil,
Judicial statistics
and records
 MASAK,
Ministry of
Finance
 VEDOP,Tax
Automation
System
 DİE, Statistic

 TAKBİS, Land Registry
 Türkiye Noterler Birliği, Public Notaries Ass.
 Türkiye Barolar Birliği, Bar Ass.
 Gümrük Müsteşarlığı, Undersecretariat of Custom
 Dış İşleri Bakanlığı, Ministery Of Foreign Affairs
 Merkez Bankası, Central Bank

to import in the instant from …
MERNİS  Idendity Records
Criminal Records Ins. Criminal
Records
POL-Net  Driver Licence
23

With the Decision Support System, procedural mistakes are reduced to a
minimum level
24

Virtual discussion forums within judicial organization about
jurisprudence is in place, information sharing and25
exchanging is enabled

The Document Management System (DMS) in our Ministry has been
integrated. Exchange of the electronic documents between the Ministry and
26
Province units and between the units has been started.

UYAP’S Web Mail Server Has 60.000 USERS

27

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To transfer key business processes of the judicial system into central
electronic means
To reduce the clerical, administrative and communications costs which
would otherwise be incurred in manuel and paper- based system.
Reductions in staffing and use the personal most effective
To create a Databank of information on relevant legislation, regulations,
circulars, template texts and policies Information etc.
To produce Management Reports for performance, Work Reports for
planning or recording etc.
To research information which is needed during processes
To create fast, secure and efficient information system enabling the
appropriate sharing of information across the wider Turkish judicial services
Composing alerts to prevent from basic judicial errors

28

Objectives of UYAP
Republic of Turkey
Ministry of Justice

Interface judicial institutions with each other
and with concerned institutions
Providing transparency
Fulfill inspections in to electronic means
Give process information's and basic legal aids
to citizens via internet
Set up central document management system
between TJS Units
Procure data for doing data mining in judicial
field
Obtain very strong and efficient judicial central
29
infrastructure

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To provide the capability to measure performance and
report on the effectiveness of Turkish judicial services
in terms of such performance indicators are defined by
Government and stakeholders. The data required for
this would be captured and made available through the
operational UYAP system
To provide a research capability to evaluate the impact
and effectiveness of offender-crime assessment tools
(yet to be implemented) and programmes and
interventions designed to reduce crimes
30

Scopes and interfaces
Republic of Turkey
Ministry of Justice

The scope includes all functions required to
support and enable transactions via electronic
means between judicial institutions
The scope includes also fulfillment of finance
and commissioning functions, human
resources management, payroll, training
management, property management , asset
administration and other supporting services
31

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Penal Law System
Civil Law System
Administrative Law System
Public Prosecutors Services System
Court of Cessation System
Probation System
Verdict Support System
Lawyer Information System
Enforcement-Bankruptcy System
Convict-Arrest Management System

32

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Citizen Information System
Personal Management System
Financial Management System
Supply Management System
Procurement Management System
Training Management System
Document Management System
Forensic Medicine System
General Support System
33

UYAP SYSTEM CENTRE
We have also disaster Recovery Center
Republic of Turkey
Ministry of Justice

34

UYAP Databank
Republic of Turkey
Ministry of Justice

Legislation
Directives
Sentences

Case law
Judicial essays

Template texts
Circulars etc.

35

36

Lawyer Portal

37

Constrains
Republic of Turkey
Ministry of Justice

Technological constraints
Managing the IS/IT function – which models
to use?
Effective use processes
Training, behaviours etc. Integrate
information capture & use into operational
business processes
Flexible & re-usable IT infrastructure – what
are the available IT infrastructures?
38

MANAGEMENT ENVIRONMENTS FOR IS/IT

High
Diffusion

Diffusion degree of
decentralisation
of IS/IT control

Low
Diffusion

OPPORTUNISTIC
COMPLEX CONTROL
DE-CENTRALISED
CENTRALISED CONTROL
CONTROL
FOR SOME SYSTEMS, DEFEDERAL, SHORT-TERM
CENTRALISED FOR
PRIORITIES, LACK OF
OTHERS. DIFFICULT TO
INTEGRATION
MANAGE

TRADITIONAL
BACKBONE
CENTRALISED
CENTRALISED CONTROL
CONTROL, I.S. NOT
- I.S. CRITICAL TO
CRITICAL TO BUSINESS,
BUSINESS. HIGH
EFFICIENCY GOALS
INTEGRATION.
ONLY
EFFECTIVENESS GOALS

Low
infusion

High
infusion

Infusion - degree of dependence on IS/IT

39

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Speed and efficiency of operations
Integration with other justice agencies to enable information
exchange with key stakeholders (police, gendarme, prisons,
customs, etc.)
Integration/interfaces with other state’s systems
Transparency in terms of accountability and data accuracy
Data standards and data standardization to improve data quality
and enable reliable operational and management reporting
Saving in personal i.e. Those who would otherwise be engaged
in data processing, clerical and administrative work
Cheaper judicial services
Data mining means that collection and dissemination of
aggregated data for research for consisting of future plan
System of alerts to identify users with some described alerts and
notices

40

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Decrease administrative and judicial so to enable
workload practitioners to focus on their other priorities
Obtain central financial audit
Save space with using electronic means instead of
paper files
Access to information and make transaction online,
instant and secure
Flexibility of working hours so if staff wants to work
independent from locality and offices
Performance management through integrated
management information
41

UYAP’s Initial Business
Benefits
Republic of Turkey
Ministry of Justice

Data repository and migration will be only in one
system for that reason will not be data confusion
and duplications
Simplify process
Self assessment by staff, they can monitor their
works in to electronic means
Provision of Clear Evidence on performence and
quality for inspectors, every processes are logging by
system
Generate data for policy makers
Prevention of corruption
Inters action between users (free lectern)
42

Management of UYAP
Republic of Turkey
Ministry of Justice

Senior Responsible Owner:
Minister of Justice

Board of UYAP
Head of Board is Undersecretary
Vice President of the Board is Deputy Undersecretary
Other members of the board are some general directors of the MoJ

Project team
Consist of about 250 staff

43

Republic of Turkey
Ministry of Justice

Group 1: UYAP’S Project Stakeholders

44

Republic of Turkey
Ministry of Justice

Group 2: UYAP’S Strategic Stakeholders

45

Republic of Turkey
Ministry of Justice

Group 3:UYAP’S Operational Stakeholders

46

Project Control
Republic of Turkey
Ministry of Justice

Overcoming resistance
Change control process
Compliance with project schedules/product
delivery monitoring arrangements
Reports for project board (exception,
highlight, End-Stage report etc)
Establish project support office (PSO) to
handle common management and to help our
users
47

WAN
Republic of Turkey
Ministry of Justice

satellite

BİM

spare

LAN

HUB STATION

LAN
LAN

territorial

48

Stage of the UYAP in courts
Republic of Turkey
Ministry of Justice

49

50

Citizens can reach their case information via Internet

51

They can be informed via web site about their cases or hearing dates

Lawyer can :
Pay process and tax fee from his office by use
of VPN Technology and or on Network in Bars
rooms through internet banking and UYAP,
Litigate a claim or dispute to court through
electronic means,
Review his cases via electronics means
Submit his petition online via UYAP
52

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

From the beginning of 26.04.2004, UYAP was expanded to cover 41
units
4.701.373 files have been entered via UYAP and these units have
carried out their all processes via UYAP from that date on.
In all of the units taken into operation, nearly 2.539.558
administrative files are operated by the means of UYAP system.

53

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

Some of the results obtained are stated below


For example, in the courts taken into operation, delivery bureaus
have been taken into operation and collection of charges and
duty distributions which are carried out hand by hand before are
now carried out by the system as to the objective criteria
determined in an electronic environment.



The most important hinder in this way is the resistance that the
users show against a new way of life. In order to break this
resistance the necessary laws support should be constituted,
public opinion support should be provided by making conscious
campaigns.

54

Republic of Turkey
Ministry of Justice

Thank you very much for your attention

If you have any questions please don’t hesitate to contact

[email protected]

55


Slide 52

Republic of Turkey
Ministry of Justice

UYAP

NATIONAL JUDICIARY INFORMATICS
SYSTEM

Cengiz TANRIKULU
Reporter Judge in Ministry of Justice, Turkey
13 February 2007
Ankara
1

CONTENT OF THE
CONFERENCE
Republic of Turkey
Ministry of Justice

Firstly this event will present an overview of the
National Judiciary Network Project (UYAP)

Secondly and mainly, we will share the
experiences of Turkish Ministry of Justice’s (MoJ)
National Judiciary Network Project (UYAP)
and give some quick facts about UYAP and
effects of the project on Turkish judicial system
and will evaluate UYAP’s outputs
2

What is ‘UYAP’
Republic of Turkey
Ministry of Justice

UYAP’s
expansion
is
INFORMATICS SYSTEM”

“NATIONAL

JUDICIARY

UYAP is a judicial central network project
which includes all of the courts, public prosecutors
services, prisons and detention houses, and other judicial
institutions in Turkey (Forensic medicine offices, probation
offices etc.)
All judicial Institutes connect online each other via UYAP
WAN
It’s purpose is providing vertical and horizontal integration
across Turkish judicial system and other government
departments and international organizations
3

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FACTS ON TURKISH JUSTICE SYSTEM
According to Turkish Constitution article 2 :
“Turkey is a democratic, secular and social state based
on rule of law”

According to Turkish Constitution article 141/3 :
“Carring through a lawsuit with minimal expenditure
and as far as possible speedy is task of jurisdiction”
4

HIGH LEVEL COURTHOUSES
Republic of Turkey
Ministry of Justice

Court System and competences

Constitutional

Court of

Court

Cassation

Constitutional
Jurisdiction

Civil

Jurisdiction

Council of
State

Administrative
Jurisdiction

5

Republic of Turkey
Ministry of Justice

Court of Cassation
(Appeal)

Criminal Departments

Civil Departments

6

Republic of Turkey
Ministry of Justice

First Instance courts

Criminal Courts

Civil Courts

General Criminal Courts
(Penal Court)

Felony Courts

Peace Courts

General Civil Courts

(High Criminal Court )

Magistrate Courts
7

Specialised Courts
Commercial C.
Labour C.
Maritime C.
Land Registry C.
Family C.
Consumer C.

Juvenile C.
Enforcement C.
Traffic C.
8

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FIGURES

9

Number of the
Judges and Prosecutors
Republic of Turkey
Ministry of Justice

Turkey has…
• 136 High Criminal Courts Centres
• And in 575 districts totally 708 courthouses,
• 443 Penitentiary and Detention Houses ,
• 23 Forensic Medicine Units,
• All in all, 7751 Courts, Public Prosecutor Services
and Enforcement Offices
• In civil judiciary 4529 judges and 3023 public
prosecutors,
• 491 administrative judges in administrative courts
10

CURRENT SITUATION OF CASE FILES IN TURKEY
Republic of Turkey
Ministry of Justice

PROSECUTIONWRITS
PROSECUTIONPREPARATION
CRIMINAL CASES
CIVIL LAWCASES
ADMINSTRATIVE CASES
ENFORCEMENT CASES
GRAND TOTAL

1.416.739
2.035.300
3.116.632
1.982.920
288.995
10.026.212
18.866.798

11

DELIVERED HARDWARE
in the scope of UYAP
Republic of Turkey
Ministry of Justice

Computer

28.664

Laser printer

16.093

Uninterruptible power supply
Laptop

6.140
11.700

Laptop printer

2.800

Scanner

4.677
12

CABLE LAYING
Republic of Turkey
Ministry of Justice

• Cable was laid in 807 units 41.175
connection points across Turkey

ANKARA

13

UYAP Was Put In Operation
Felony Court Centers

107

Regional
Administartive
Courts

21

Provinces

281

Prison and Detention
Houses
ADLİ TIP
BİRİMForensic
Medicine Units
Totaly

460

6
779
14

UYAP Operation Map
UYAP Map of to commence operations
where UYAP was put in operation
http://www.adalet.gov.tr/harita/harita.html

15

Average duration of assize
Republic of Turkey
Ministry of Justice

Council
of State
Civil (Days)
Penal (Days)

CoCes.

General
Courts
0

200

400

600

General Courts : Penal

: 266 days

Civil

: 241 days

Penal
Civil

: 283 days
: 86 days
: 460 16
days

C.o. Cassation
Council of State

Some other figures
Republic of Turkey
Ministry of Justice

Auxiliary Court Personal : (Aprox.) 30 000
Members of the C.o.Cas 250
Members of Council of State:78
Lawyers (Aprox.) 40.000
In 443 Prisons
Current Number of convicts : 58 000
Total Prison Officials: 31 000
17

UYAP e-Learning

18

EDUCATIONS are given in laboratories
Republic of Turkey
Ministry of Justice

19

The Basic Requirements Of Turkish Judicial
System and what has been doing?
Republic of Turkey
Ministry of Justice

• Turkish government nowadays is fallowing a national
programme for reinforcement and to accelerate the judicial
system
• They are also implementing various measures on judicial
modernisation and penal reform and want to improve the
functioning and efficiency of the judiciary
• UYAP was prepared and established by MoJ within the
context of to create an effective and less bureaucratic judicial
system for each concerned institution and citizens as one and
very important measure
20

Project plan with milestones
Republic of Turkey

Design of the

Ministry of Justice

TJS
Revision
In 2000

Composing
of the
project
schedule
In 2001

Appraisal
Project’s
finish time

Project start
to roll out
in whole Turkey

End of
2007

at the beginning
of the 2005

Analysing
of the
process
In 2002

system and
production of
Programmes
and screens
In 2003

implementing
of the project

Testing
system and

in pilot units
at the
beginning of
the 2004

new
products
at the end of
the 2003
21

22

Scope of UYAP
Initiated Integration studies
 MERNİS, (MI)
 POL-NET
(Police)
 KİK,
(Procurement
Office)
 Adli Sicil,
Judicial statistics
and records
 MASAK,
Ministry of
Finance
 VEDOP,Tax
Automation
System
 DİE, Statistic

 TAKBİS, Land Registry
 Türkiye Noterler Birliği, Public Notaries Ass.
 Türkiye Barolar Birliği, Bar Ass.
 Gümrük Müsteşarlığı, Undersecretariat of Custom
 Dış İşleri Bakanlığı, Ministery Of Foreign Affairs
 Merkez Bankası, Central Bank

to import in the instant from …
MERNİS  Idendity Records
Criminal Records Ins. Criminal
Records
POL-Net  Driver Licence
23

With the Decision Support System, procedural mistakes are reduced to a
minimum level
24

Virtual discussion forums within judicial organization about
jurisprudence is in place, information sharing and25
exchanging is enabled

The Document Management System (DMS) in our Ministry has been
integrated. Exchange of the electronic documents between the Ministry and
26
Province units and between the units has been started.

UYAP’S Web Mail Server Has 60.000 USERS

27

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To transfer key business processes of the judicial system into central
electronic means
To reduce the clerical, administrative and communications costs which
would otherwise be incurred in manuel and paper- based system.
Reductions in staffing and use the personal most effective
To create a Databank of information on relevant legislation, regulations,
circulars, template texts and policies Information etc.
To produce Management Reports for performance, Work Reports for
planning or recording etc.
To research information which is needed during processes
To create fast, secure and efficient information system enabling the
appropriate sharing of information across the wider Turkish judicial services
Composing alerts to prevent from basic judicial errors

28

Objectives of UYAP
Republic of Turkey
Ministry of Justice

Interface judicial institutions with each other
and with concerned institutions
Providing transparency
Fulfill inspections in to electronic means
Give process information's and basic legal aids
to citizens via internet
Set up central document management system
between TJS Units
Procure data for doing data mining in judicial
field
Obtain very strong and efficient judicial central
29
infrastructure

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To provide the capability to measure performance and
report on the effectiveness of Turkish judicial services
in terms of such performance indicators are defined by
Government and stakeholders. The data required for
this would be captured and made available through the
operational UYAP system
To provide a research capability to evaluate the impact
and effectiveness of offender-crime assessment tools
(yet to be implemented) and programmes and
interventions designed to reduce crimes
30

Scopes and interfaces
Republic of Turkey
Ministry of Justice

The scope includes all functions required to
support and enable transactions via electronic
means between judicial institutions
The scope includes also fulfillment of finance
and commissioning functions, human
resources management, payroll, training
management, property management , asset
administration and other supporting services
31

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Penal Law System
Civil Law System
Administrative Law System
Public Prosecutors Services System
Court of Cessation System
Probation System
Verdict Support System
Lawyer Information System
Enforcement-Bankruptcy System
Convict-Arrest Management System

32

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Citizen Information System
Personal Management System
Financial Management System
Supply Management System
Procurement Management System
Training Management System
Document Management System
Forensic Medicine System
General Support System
33

UYAP SYSTEM CENTRE
We have also disaster Recovery Center
Republic of Turkey
Ministry of Justice

34

UYAP Databank
Republic of Turkey
Ministry of Justice

Legislation
Directives
Sentences

Case law
Judicial essays

Template texts
Circulars etc.

35

36

Lawyer Portal

37

Constrains
Republic of Turkey
Ministry of Justice

Technological constraints
Managing the IS/IT function – which models
to use?
Effective use processes
Training, behaviours etc. Integrate
information capture & use into operational
business processes
Flexible & re-usable IT infrastructure – what
are the available IT infrastructures?
38

MANAGEMENT ENVIRONMENTS FOR IS/IT

High
Diffusion

Diffusion degree of
decentralisation
of IS/IT control

Low
Diffusion

OPPORTUNISTIC
COMPLEX CONTROL
DE-CENTRALISED
CENTRALISED CONTROL
CONTROL
FOR SOME SYSTEMS, DEFEDERAL, SHORT-TERM
CENTRALISED FOR
PRIORITIES, LACK OF
OTHERS. DIFFICULT TO
INTEGRATION
MANAGE

TRADITIONAL
BACKBONE
CENTRALISED
CENTRALISED CONTROL
CONTROL, I.S. NOT
- I.S. CRITICAL TO
CRITICAL TO BUSINESS,
BUSINESS. HIGH
EFFICIENCY GOALS
INTEGRATION.
ONLY
EFFECTIVENESS GOALS

Low
infusion

High
infusion

Infusion - degree of dependence on IS/IT

39

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Speed and efficiency of operations
Integration with other justice agencies to enable information
exchange with key stakeholders (police, gendarme, prisons,
customs, etc.)
Integration/interfaces with other state’s systems
Transparency in terms of accountability and data accuracy
Data standards and data standardization to improve data quality
and enable reliable operational and management reporting
Saving in personal i.e. Those who would otherwise be engaged
in data processing, clerical and administrative work
Cheaper judicial services
Data mining means that collection and dissemination of
aggregated data for research for consisting of future plan
System of alerts to identify users with some described alerts and
notices

40

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Decrease administrative and judicial so to enable
workload practitioners to focus on their other priorities
Obtain central financial audit
Save space with using electronic means instead of
paper files
Access to information and make transaction online,
instant and secure
Flexibility of working hours so if staff wants to work
independent from locality and offices
Performance management through integrated
management information
41

UYAP’s Initial Business
Benefits
Republic of Turkey
Ministry of Justice

Data repository and migration will be only in one
system for that reason will not be data confusion
and duplications
Simplify process
Self assessment by staff, they can monitor their
works in to electronic means
Provision of Clear Evidence on performence and
quality for inspectors, every processes are logging by
system
Generate data for policy makers
Prevention of corruption
Inters action between users (free lectern)
42

Management of UYAP
Republic of Turkey
Ministry of Justice

Senior Responsible Owner:
Minister of Justice

Board of UYAP
Head of Board is Undersecretary
Vice President of the Board is Deputy Undersecretary
Other members of the board are some general directors of the MoJ

Project team
Consist of about 250 staff

43

Republic of Turkey
Ministry of Justice

Group 1: UYAP’S Project Stakeholders

44

Republic of Turkey
Ministry of Justice

Group 2: UYAP’S Strategic Stakeholders

45

Republic of Turkey
Ministry of Justice

Group 3:UYAP’S Operational Stakeholders

46

Project Control
Republic of Turkey
Ministry of Justice

Overcoming resistance
Change control process
Compliance with project schedules/product
delivery monitoring arrangements
Reports for project board (exception,
highlight, End-Stage report etc)
Establish project support office (PSO) to
handle common management and to help our
users
47

WAN
Republic of Turkey
Ministry of Justice

satellite

BİM

spare

LAN

HUB STATION

LAN
LAN

territorial

48

Stage of the UYAP in courts
Republic of Turkey
Ministry of Justice

49

50

Citizens can reach their case information via Internet

51

They can be informed via web site about their cases or hearing dates

Lawyer can :
Pay process and tax fee from his office by use
of VPN Technology and or on Network in Bars
rooms through internet banking and UYAP,
Litigate a claim or dispute to court through
electronic means,
Review his cases via electronics means
Submit his petition online via UYAP
52

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

From the beginning of 26.04.2004, UYAP was expanded to cover 41
units
4.701.373 files have been entered via UYAP and these units have
carried out their all processes via UYAP from that date on.
In all of the units taken into operation, nearly 2.539.558
administrative files are operated by the means of UYAP system.

53

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

Some of the results obtained are stated below


For example, in the courts taken into operation, delivery bureaus
have been taken into operation and collection of charges and
duty distributions which are carried out hand by hand before are
now carried out by the system as to the objective criteria
determined in an electronic environment.



The most important hinder in this way is the resistance that the
users show against a new way of life. In order to break this
resistance the necessary laws support should be constituted,
public opinion support should be provided by making conscious
campaigns.

54

Republic of Turkey
Ministry of Justice

Thank you very much for your attention

If you have any questions please don’t hesitate to contact

[email protected]

55


Slide 53

Republic of Turkey
Ministry of Justice

UYAP

NATIONAL JUDICIARY INFORMATICS
SYSTEM

Cengiz TANRIKULU
Reporter Judge in Ministry of Justice, Turkey
13 February 2007
Ankara
1

CONTENT OF THE
CONFERENCE
Republic of Turkey
Ministry of Justice

Firstly this event will present an overview of the
National Judiciary Network Project (UYAP)

Secondly and mainly, we will share the
experiences of Turkish Ministry of Justice’s (MoJ)
National Judiciary Network Project (UYAP)
and give some quick facts about UYAP and
effects of the project on Turkish judicial system
and will evaluate UYAP’s outputs
2

What is ‘UYAP’
Republic of Turkey
Ministry of Justice

UYAP’s
expansion
is
INFORMATICS SYSTEM”

“NATIONAL

JUDICIARY

UYAP is a judicial central network project
which includes all of the courts, public prosecutors
services, prisons and detention houses, and other judicial
institutions in Turkey (Forensic medicine offices, probation
offices etc.)
All judicial Institutes connect online each other via UYAP
WAN
It’s purpose is providing vertical and horizontal integration
across Turkish judicial system and other government
departments and international organizations
3

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FACTS ON TURKISH JUSTICE SYSTEM
According to Turkish Constitution article 2 :
“Turkey is a democratic, secular and social state based
on rule of law”

According to Turkish Constitution article 141/3 :
“Carring through a lawsuit with minimal expenditure
and as far as possible speedy is task of jurisdiction”
4

HIGH LEVEL COURTHOUSES
Republic of Turkey
Ministry of Justice

Court System and competences

Constitutional

Court of

Court

Cassation

Constitutional
Jurisdiction

Civil

Jurisdiction

Council of
State

Administrative
Jurisdiction

5

Republic of Turkey
Ministry of Justice

Court of Cassation
(Appeal)

Criminal Departments

Civil Departments

6

Republic of Turkey
Ministry of Justice

First Instance courts

Criminal Courts

Civil Courts

General Criminal Courts
(Penal Court)

Felony Courts

Peace Courts

General Civil Courts

(High Criminal Court )

Magistrate Courts
7

Specialised Courts
Commercial C.
Labour C.
Maritime C.
Land Registry C.
Family C.
Consumer C.

Juvenile C.
Enforcement C.
Traffic C.
8

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FIGURES

9

Number of the
Judges and Prosecutors
Republic of Turkey
Ministry of Justice

Turkey has…
• 136 High Criminal Courts Centres
• And in 575 districts totally 708 courthouses,
• 443 Penitentiary and Detention Houses ,
• 23 Forensic Medicine Units,
• All in all, 7751 Courts, Public Prosecutor Services
and Enforcement Offices
• In civil judiciary 4529 judges and 3023 public
prosecutors,
• 491 administrative judges in administrative courts
10

CURRENT SITUATION OF CASE FILES IN TURKEY
Republic of Turkey
Ministry of Justice

PROSECUTIONWRITS
PROSECUTIONPREPARATION
CRIMINAL CASES
CIVIL LAWCASES
ADMINSTRATIVE CASES
ENFORCEMENT CASES
GRAND TOTAL

1.416.739
2.035.300
3.116.632
1.982.920
288.995
10.026.212
18.866.798

11

DELIVERED HARDWARE
in the scope of UYAP
Republic of Turkey
Ministry of Justice

Computer

28.664

Laser printer

16.093

Uninterruptible power supply
Laptop

6.140
11.700

Laptop printer

2.800

Scanner

4.677
12

CABLE LAYING
Republic of Turkey
Ministry of Justice

• Cable was laid in 807 units 41.175
connection points across Turkey

ANKARA

13

UYAP Was Put In Operation
Felony Court Centers

107

Regional
Administartive
Courts

21

Provinces

281

Prison and Detention
Houses
ADLİ TIP
BİRİMForensic
Medicine Units
Totaly

460

6
779
14

UYAP Operation Map
UYAP Map of to commence operations
where UYAP was put in operation
http://www.adalet.gov.tr/harita/harita.html

15

Average duration of assize
Republic of Turkey
Ministry of Justice

Council
of State
Civil (Days)
Penal (Days)

CoCes.

General
Courts
0

200

400

600

General Courts : Penal

: 266 days

Civil

: 241 days

Penal
Civil

: 283 days
: 86 days
: 460 16
days

C.o. Cassation
Council of State

Some other figures
Republic of Turkey
Ministry of Justice

Auxiliary Court Personal : (Aprox.) 30 000
Members of the C.o.Cas 250
Members of Council of State:78
Lawyers (Aprox.) 40.000
In 443 Prisons
Current Number of convicts : 58 000
Total Prison Officials: 31 000
17

UYAP e-Learning

18

EDUCATIONS are given in laboratories
Republic of Turkey
Ministry of Justice

19

The Basic Requirements Of Turkish Judicial
System and what has been doing?
Republic of Turkey
Ministry of Justice

• Turkish government nowadays is fallowing a national
programme for reinforcement and to accelerate the judicial
system
• They are also implementing various measures on judicial
modernisation and penal reform and want to improve the
functioning and efficiency of the judiciary
• UYAP was prepared and established by MoJ within the
context of to create an effective and less bureaucratic judicial
system for each concerned institution and citizens as one and
very important measure
20

Project plan with milestones
Republic of Turkey

Design of the

Ministry of Justice

TJS
Revision
In 2000

Composing
of the
project
schedule
In 2001

Appraisal
Project’s
finish time

Project start
to roll out
in whole Turkey

End of
2007

at the beginning
of the 2005

Analysing
of the
process
In 2002

system and
production of
Programmes
and screens
In 2003

implementing
of the project

Testing
system and

in pilot units
at the
beginning of
the 2004

new
products
at the end of
the 2003
21

22

Scope of UYAP
Initiated Integration studies
 MERNİS, (MI)
 POL-NET
(Police)
 KİK,
(Procurement
Office)
 Adli Sicil,
Judicial statistics
and records
 MASAK,
Ministry of
Finance
 VEDOP,Tax
Automation
System
 DİE, Statistic

 TAKBİS, Land Registry
 Türkiye Noterler Birliği, Public Notaries Ass.
 Türkiye Barolar Birliği, Bar Ass.
 Gümrük Müsteşarlığı, Undersecretariat of Custom
 Dış İşleri Bakanlığı, Ministery Of Foreign Affairs
 Merkez Bankası, Central Bank

to import in the instant from …
MERNİS  Idendity Records
Criminal Records Ins. Criminal
Records
POL-Net  Driver Licence
23

With the Decision Support System, procedural mistakes are reduced to a
minimum level
24

Virtual discussion forums within judicial organization about
jurisprudence is in place, information sharing and25
exchanging is enabled

The Document Management System (DMS) in our Ministry has been
integrated. Exchange of the electronic documents between the Ministry and
26
Province units and between the units has been started.

UYAP’S Web Mail Server Has 60.000 USERS

27

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To transfer key business processes of the judicial system into central
electronic means
To reduce the clerical, administrative and communications costs which
would otherwise be incurred in manuel and paper- based system.
Reductions in staffing and use the personal most effective
To create a Databank of information on relevant legislation, regulations,
circulars, template texts and policies Information etc.
To produce Management Reports for performance, Work Reports for
planning or recording etc.
To research information which is needed during processes
To create fast, secure and efficient information system enabling the
appropriate sharing of information across the wider Turkish judicial services
Composing alerts to prevent from basic judicial errors

28

Objectives of UYAP
Republic of Turkey
Ministry of Justice

Interface judicial institutions with each other
and with concerned institutions
Providing transparency
Fulfill inspections in to electronic means
Give process information's and basic legal aids
to citizens via internet
Set up central document management system
between TJS Units
Procure data for doing data mining in judicial
field
Obtain very strong and efficient judicial central
29
infrastructure

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To provide the capability to measure performance and
report on the effectiveness of Turkish judicial services
in terms of such performance indicators are defined by
Government and stakeholders. The data required for
this would be captured and made available through the
operational UYAP system
To provide a research capability to evaluate the impact
and effectiveness of offender-crime assessment tools
(yet to be implemented) and programmes and
interventions designed to reduce crimes
30

Scopes and interfaces
Republic of Turkey
Ministry of Justice

The scope includes all functions required to
support and enable transactions via electronic
means between judicial institutions
The scope includes also fulfillment of finance
and commissioning functions, human
resources management, payroll, training
management, property management , asset
administration and other supporting services
31

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Penal Law System
Civil Law System
Administrative Law System
Public Prosecutors Services System
Court of Cessation System
Probation System
Verdict Support System
Lawyer Information System
Enforcement-Bankruptcy System
Convict-Arrest Management System

32

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Citizen Information System
Personal Management System
Financial Management System
Supply Management System
Procurement Management System
Training Management System
Document Management System
Forensic Medicine System
General Support System
33

UYAP SYSTEM CENTRE
We have also disaster Recovery Center
Republic of Turkey
Ministry of Justice

34

UYAP Databank
Republic of Turkey
Ministry of Justice

Legislation
Directives
Sentences

Case law
Judicial essays

Template texts
Circulars etc.

35

36

Lawyer Portal

37

Constrains
Republic of Turkey
Ministry of Justice

Technological constraints
Managing the IS/IT function – which models
to use?
Effective use processes
Training, behaviours etc. Integrate
information capture & use into operational
business processes
Flexible & re-usable IT infrastructure – what
are the available IT infrastructures?
38

MANAGEMENT ENVIRONMENTS FOR IS/IT

High
Diffusion

Diffusion degree of
decentralisation
of IS/IT control

Low
Diffusion

OPPORTUNISTIC
COMPLEX CONTROL
DE-CENTRALISED
CENTRALISED CONTROL
CONTROL
FOR SOME SYSTEMS, DEFEDERAL, SHORT-TERM
CENTRALISED FOR
PRIORITIES, LACK OF
OTHERS. DIFFICULT TO
INTEGRATION
MANAGE

TRADITIONAL
BACKBONE
CENTRALISED
CENTRALISED CONTROL
CONTROL, I.S. NOT
- I.S. CRITICAL TO
CRITICAL TO BUSINESS,
BUSINESS. HIGH
EFFICIENCY GOALS
INTEGRATION.
ONLY
EFFECTIVENESS GOALS

Low
infusion

High
infusion

Infusion - degree of dependence on IS/IT

39

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Speed and efficiency of operations
Integration with other justice agencies to enable information
exchange with key stakeholders (police, gendarme, prisons,
customs, etc.)
Integration/interfaces with other state’s systems
Transparency in terms of accountability and data accuracy
Data standards and data standardization to improve data quality
and enable reliable operational and management reporting
Saving in personal i.e. Those who would otherwise be engaged
in data processing, clerical and administrative work
Cheaper judicial services
Data mining means that collection and dissemination of
aggregated data for research for consisting of future plan
System of alerts to identify users with some described alerts and
notices

40

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Decrease administrative and judicial so to enable
workload practitioners to focus on their other priorities
Obtain central financial audit
Save space with using electronic means instead of
paper files
Access to information and make transaction online,
instant and secure
Flexibility of working hours so if staff wants to work
independent from locality and offices
Performance management through integrated
management information
41

UYAP’s Initial Business
Benefits
Republic of Turkey
Ministry of Justice

Data repository and migration will be only in one
system for that reason will not be data confusion
and duplications
Simplify process
Self assessment by staff, they can monitor their
works in to electronic means
Provision of Clear Evidence on performence and
quality for inspectors, every processes are logging by
system
Generate data for policy makers
Prevention of corruption
Inters action between users (free lectern)
42

Management of UYAP
Republic of Turkey
Ministry of Justice

Senior Responsible Owner:
Minister of Justice

Board of UYAP
Head of Board is Undersecretary
Vice President of the Board is Deputy Undersecretary
Other members of the board are some general directors of the MoJ

Project team
Consist of about 250 staff

43

Republic of Turkey
Ministry of Justice

Group 1: UYAP’S Project Stakeholders

44

Republic of Turkey
Ministry of Justice

Group 2: UYAP’S Strategic Stakeholders

45

Republic of Turkey
Ministry of Justice

Group 3:UYAP’S Operational Stakeholders

46

Project Control
Republic of Turkey
Ministry of Justice

Overcoming resistance
Change control process
Compliance with project schedules/product
delivery monitoring arrangements
Reports for project board (exception,
highlight, End-Stage report etc)
Establish project support office (PSO) to
handle common management and to help our
users
47

WAN
Republic of Turkey
Ministry of Justice

satellite

BİM

spare

LAN

HUB STATION

LAN
LAN

territorial

48

Stage of the UYAP in courts
Republic of Turkey
Ministry of Justice

49

50

Citizens can reach their case information via Internet

51

They can be informed via web site about their cases or hearing dates

Lawyer can :
Pay process and tax fee from his office by use
of VPN Technology and or on Network in Bars
rooms through internet banking and UYAP,
Litigate a claim or dispute to court through
electronic means,
Review his cases via electronics means
Submit his petition online via UYAP
52

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

From the beginning of 26.04.2004, UYAP was expanded to cover 41
units
4.701.373 files have been entered via UYAP and these units have
carried out their all processes via UYAP from that date on.
In all of the units taken into operation, nearly 2.539.558
administrative files are operated by the means of UYAP system.

53

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

Some of the results obtained are stated below


For example, in the courts taken into operation, delivery bureaus
have been taken into operation and collection of charges and
duty distributions which are carried out hand by hand before are
now carried out by the system as to the objective criteria
determined in an electronic environment.



The most important hinder in this way is the resistance that the
users show against a new way of life. In order to break this
resistance the necessary laws support should be constituted,
public opinion support should be provided by making conscious
campaigns.

54

Republic of Turkey
Ministry of Justice

Thank you very much for your attention

If you have any questions please don’t hesitate to contact

[email protected]

55


Slide 54

Republic of Turkey
Ministry of Justice

UYAP

NATIONAL JUDICIARY INFORMATICS
SYSTEM

Cengiz TANRIKULU
Reporter Judge in Ministry of Justice, Turkey
13 February 2007
Ankara
1

CONTENT OF THE
CONFERENCE
Republic of Turkey
Ministry of Justice

Firstly this event will present an overview of the
National Judiciary Network Project (UYAP)

Secondly and mainly, we will share the
experiences of Turkish Ministry of Justice’s (MoJ)
National Judiciary Network Project (UYAP)
and give some quick facts about UYAP and
effects of the project on Turkish judicial system
and will evaluate UYAP’s outputs
2

What is ‘UYAP’
Republic of Turkey
Ministry of Justice

UYAP’s
expansion
is
INFORMATICS SYSTEM”

“NATIONAL

JUDICIARY

UYAP is a judicial central network project
which includes all of the courts, public prosecutors
services, prisons and detention houses, and other judicial
institutions in Turkey (Forensic medicine offices, probation
offices etc.)
All judicial Institutes connect online each other via UYAP
WAN
It’s purpose is providing vertical and horizontal integration
across Turkish judicial system and other government
departments and international organizations
3

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FACTS ON TURKISH JUSTICE SYSTEM
According to Turkish Constitution article 2 :
“Turkey is a democratic, secular and social state based
on rule of law”

According to Turkish Constitution article 141/3 :
“Carring through a lawsuit with minimal expenditure
and as far as possible speedy is task of jurisdiction”
4

HIGH LEVEL COURTHOUSES
Republic of Turkey
Ministry of Justice

Court System and competences

Constitutional

Court of

Court

Cassation

Constitutional
Jurisdiction

Civil

Jurisdiction

Council of
State

Administrative
Jurisdiction

5

Republic of Turkey
Ministry of Justice

Court of Cassation
(Appeal)

Criminal Departments

Civil Departments

6

Republic of Turkey
Ministry of Justice

First Instance courts

Criminal Courts

Civil Courts

General Criminal Courts
(Penal Court)

Felony Courts

Peace Courts

General Civil Courts

(High Criminal Court )

Magistrate Courts
7

Specialised Courts
Commercial C.
Labour C.
Maritime C.
Land Registry C.
Family C.
Consumer C.

Juvenile C.
Enforcement C.
Traffic C.
8

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FIGURES

9

Number of the
Judges and Prosecutors
Republic of Turkey
Ministry of Justice

Turkey has…
• 136 High Criminal Courts Centres
• And in 575 districts totally 708 courthouses,
• 443 Penitentiary and Detention Houses ,
• 23 Forensic Medicine Units,
• All in all, 7751 Courts, Public Prosecutor Services
and Enforcement Offices
• In civil judiciary 4529 judges and 3023 public
prosecutors,
• 491 administrative judges in administrative courts
10

CURRENT SITUATION OF CASE FILES IN TURKEY
Republic of Turkey
Ministry of Justice

PROSECUTIONWRITS
PROSECUTIONPREPARATION
CRIMINAL CASES
CIVIL LAWCASES
ADMINSTRATIVE CASES
ENFORCEMENT CASES
GRAND TOTAL

1.416.739
2.035.300
3.116.632
1.982.920
288.995
10.026.212
18.866.798

11

DELIVERED HARDWARE
in the scope of UYAP
Republic of Turkey
Ministry of Justice

Computer

28.664

Laser printer

16.093

Uninterruptible power supply
Laptop

6.140
11.700

Laptop printer

2.800

Scanner

4.677
12

CABLE LAYING
Republic of Turkey
Ministry of Justice

• Cable was laid in 807 units 41.175
connection points across Turkey

ANKARA

13

UYAP Was Put In Operation
Felony Court Centers

107

Regional
Administartive
Courts

21

Provinces

281

Prison and Detention
Houses
ADLİ TIP
BİRİMForensic
Medicine Units
Totaly

460

6
779
14

UYAP Operation Map
UYAP Map of to commence operations
where UYAP was put in operation
http://www.adalet.gov.tr/harita/harita.html

15

Average duration of assize
Republic of Turkey
Ministry of Justice

Council
of State
Civil (Days)
Penal (Days)

CoCes.

General
Courts
0

200

400

600

General Courts : Penal

: 266 days

Civil

: 241 days

Penal
Civil

: 283 days
: 86 days
: 460 16
days

C.o. Cassation
Council of State

Some other figures
Republic of Turkey
Ministry of Justice

Auxiliary Court Personal : (Aprox.) 30 000
Members of the C.o.Cas 250
Members of Council of State:78
Lawyers (Aprox.) 40.000
In 443 Prisons
Current Number of convicts : 58 000
Total Prison Officials: 31 000
17

UYAP e-Learning

18

EDUCATIONS are given in laboratories
Republic of Turkey
Ministry of Justice

19

The Basic Requirements Of Turkish Judicial
System and what has been doing?
Republic of Turkey
Ministry of Justice

• Turkish government nowadays is fallowing a national
programme for reinforcement and to accelerate the judicial
system
• They are also implementing various measures on judicial
modernisation and penal reform and want to improve the
functioning and efficiency of the judiciary
• UYAP was prepared and established by MoJ within the
context of to create an effective and less bureaucratic judicial
system for each concerned institution and citizens as one and
very important measure
20

Project plan with milestones
Republic of Turkey

Design of the

Ministry of Justice

TJS
Revision
In 2000

Composing
of the
project
schedule
In 2001

Appraisal
Project’s
finish time

Project start
to roll out
in whole Turkey

End of
2007

at the beginning
of the 2005

Analysing
of the
process
In 2002

system and
production of
Programmes
and screens
In 2003

implementing
of the project

Testing
system and

in pilot units
at the
beginning of
the 2004

new
products
at the end of
the 2003
21

22

Scope of UYAP
Initiated Integration studies
 MERNİS, (MI)
 POL-NET
(Police)
 KİK,
(Procurement
Office)
 Adli Sicil,
Judicial statistics
and records
 MASAK,
Ministry of
Finance
 VEDOP,Tax
Automation
System
 DİE, Statistic

 TAKBİS, Land Registry
 Türkiye Noterler Birliği, Public Notaries Ass.
 Türkiye Barolar Birliği, Bar Ass.
 Gümrük Müsteşarlığı, Undersecretariat of Custom
 Dış İşleri Bakanlığı, Ministery Of Foreign Affairs
 Merkez Bankası, Central Bank

to import in the instant from …
MERNİS  Idendity Records
Criminal Records Ins. Criminal
Records
POL-Net  Driver Licence
23

With the Decision Support System, procedural mistakes are reduced to a
minimum level
24

Virtual discussion forums within judicial organization about
jurisprudence is in place, information sharing and25
exchanging is enabled

The Document Management System (DMS) in our Ministry has been
integrated. Exchange of the electronic documents between the Ministry and
26
Province units and between the units has been started.

UYAP’S Web Mail Server Has 60.000 USERS

27

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To transfer key business processes of the judicial system into central
electronic means
To reduce the clerical, administrative and communications costs which
would otherwise be incurred in manuel and paper- based system.
Reductions in staffing and use the personal most effective
To create a Databank of information on relevant legislation, regulations,
circulars, template texts and policies Information etc.
To produce Management Reports for performance, Work Reports for
planning or recording etc.
To research information which is needed during processes
To create fast, secure and efficient information system enabling the
appropriate sharing of information across the wider Turkish judicial services
Composing alerts to prevent from basic judicial errors

28

Objectives of UYAP
Republic of Turkey
Ministry of Justice

Interface judicial institutions with each other
and with concerned institutions
Providing transparency
Fulfill inspections in to electronic means
Give process information's and basic legal aids
to citizens via internet
Set up central document management system
between TJS Units
Procure data for doing data mining in judicial
field
Obtain very strong and efficient judicial central
29
infrastructure

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To provide the capability to measure performance and
report on the effectiveness of Turkish judicial services
in terms of such performance indicators are defined by
Government and stakeholders. The data required for
this would be captured and made available through the
operational UYAP system
To provide a research capability to evaluate the impact
and effectiveness of offender-crime assessment tools
(yet to be implemented) and programmes and
interventions designed to reduce crimes
30

Scopes and interfaces
Republic of Turkey
Ministry of Justice

The scope includes all functions required to
support and enable transactions via electronic
means between judicial institutions
The scope includes also fulfillment of finance
and commissioning functions, human
resources management, payroll, training
management, property management , asset
administration and other supporting services
31

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Penal Law System
Civil Law System
Administrative Law System
Public Prosecutors Services System
Court of Cessation System
Probation System
Verdict Support System
Lawyer Information System
Enforcement-Bankruptcy System
Convict-Arrest Management System

32

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Citizen Information System
Personal Management System
Financial Management System
Supply Management System
Procurement Management System
Training Management System
Document Management System
Forensic Medicine System
General Support System
33

UYAP SYSTEM CENTRE
We have also disaster Recovery Center
Republic of Turkey
Ministry of Justice

34

UYAP Databank
Republic of Turkey
Ministry of Justice

Legislation
Directives
Sentences

Case law
Judicial essays

Template texts
Circulars etc.

35

36

Lawyer Portal

37

Constrains
Republic of Turkey
Ministry of Justice

Technological constraints
Managing the IS/IT function – which models
to use?
Effective use processes
Training, behaviours etc. Integrate
information capture & use into operational
business processes
Flexible & re-usable IT infrastructure – what
are the available IT infrastructures?
38

MANAGEMENT ENVIRONMENTS FOR IS/IT

High
Diffusion

Diffusion degree of
decentralisation
of IS/IT control

Low
Diffusion

OPPORTUNISTIC
COMPLEX CONTROL
DE-CENTRALISED
CENTRALISED CONTROL
CONTROL
FOR SOME SYSTEMS, DEFEDERAL, SHORT-TERM
CENTRALISED FOR
PRIORITIES, LACK OF
OTHERS. DIFFICULT TO
INTEGRATION
MANAGE

TRADITIONAL
BACKBONE
CENTRALISED
CENTRALISED CONTROL
CONTROL, I.S. NOT
- I.S. CRITICAL TO
CRITICAL TO BUSINESS,
BUSINESS. HIGH
EFFICIENCY GOALS
INTEGRATION.
ONLY
EFFECTIVENESS GOALS

Low
infusion

High
infusion

Infusion - degree of dependence on IS/IT

39

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Speed and efficiency of operations
Integration with other justice agencies to enable information
exchange with key stakeholders (police, gendarme, prisons,
customs, etc.)
Integration/interfaces with other state’s systems
Transparency in terms of accountability and data accuracy
Data standards and data standardization to improve data quality
and enable reliable operational and management reporting
Saving in personal i.e. Those who would otherwise be engaged
in data processing, clerical and administrative work
Cheaper judicial services
Data mining means that collection and dissemination of
aggregated data for research for consisting of future plan
System of alerts to identify users with some described alerts and
notices

40

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Decrease administrative and judicial so to enable
workload practitioners to focus on their other priorities
Obtain central financial audit
Save space with using electronic means instead of
paper files
Access to information and make transaction online,
instant and secure
Flexibility of working hours so if staff wants to work
independent from locality and offices
Performance management through integrated
management information
41

UYAP’s Initial Business
Benefits
Republic of Turkey
Ministry of Justice

Data repository and migration will be only in one
system for that reason will not be data confusion
and duplications
Simplify process
Self assessment by staff, they can monitor their
works in to electronic means
Provision of Clear Evidence on performence and
quality for inspectors, every processes are logging by
system
Generate data for policy makers
Prevention of corruption
Inters action between users (free lectern)
42

Management of UYAP
Republic of Turkey
Ministry of Justice

Senior Responsible Owner:
Minister of Justice

Board of UYAP
Head of Board is Undersecretary
Vice President of the Board is Deputy Undersecretary
Other members of the board are some general directors of the MoJ

Project team
Consist of about 250 staff

43

Republic of Turkey
Ministry of Justice

Group 1: UYAP’S Project Stakeholders

44

Republic of Turkey
Ministry of Justice

Group 2: UYAP’S Strategic Stakeholders

45

Republic of Turkey
Ministry of Justice

Group 3:UYAP’S Operational Stakeholders

46

Project Control
Republic of Turkey
Ministry of Justice

Overcoming resistance
Change control process
Compliance with project schedules/product
delivery monitoring arrangements
Reports for project board (exception,
highlight, End-Stage report etc)
Establish project support office (PSO) to
handle common management and to help our
users
47

WAN
Republic of Turkey
Ministry of Justice

satellite

BİM

spare

LAN

HUB STATION

LAN
LAN

territorial

48

Stage of the UYAP in courts
Republic of Turkey
Ministry of Justice

49

50

Citizens can reach their case information via Internet

51

They can be informed via web site about their cases or hearing dates

Lawyer can :
Pay process and tax fee from his office by use
of VPN Technology and or on Network in Bars
rooms through internet banking and UYAP,
Litigate a claim or dispute to court through
electronic means,
Review his cases via electronics means
Submit his petition online via UYAP
52

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

From the beginning of 26.04.2004, UYAP was expanded to cover 41
units
4.701.373 files have been entered via UYAP and these units have
carried out their all processes via UYAP from that date on.
In all of the units taken into operation, nearly 2.539.558
administrative files are operated by the means of UYAP system.

53

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

Some of the results obtained are stated below


For example, in the courts taken into operation, delivery bureaus
have been taken into operation and collection of charges and
duty distributions which are carried out hand by hand before are
now carried out by the system as to the objective criteria
determined in an electronic environment.



The most important hinder in this way is the resistance that the
users show against a new way of life. In order to break this
resistance the necessary laws support should be constituted,
public opinion support should be provided by making conscious
campaigns.

54

Republic of Turkey
Ministry of Justice

Thank you very much for your attention

If you have any questions please don’t hesitate to contact

[email protected]

55


Slide 55

Republic of Turkey
Ministry of Justice

UYAP

NATIONAL JUDICIARY INFORMATICS
SYSTEM

Cengiz TANRIKULU
Reporter Judge in Ministry of Justice, Turkey
13 February 2007
Ankara
1

CONTENT OF THE
CONFERENCE
Republic of Turkey
Ministry of Justice

Firstly this event will present an overview of the
National Judiciary Network Project (UYAP)

Secondly and mainly, we will share the
experiences of Turkish Ministry of Justice’s (MoJ)
National Judiciary Network Project (UYAP)
and give some quick facts about UYAP and
effects of the project on Turkish judicial system
and will evaluate UYAP’s outputs
2

What is ‘UYAP’
Republic of Turkey
Ministry of Justice

UYAP’s
expansion
is
INFORMATICS SYSTEM”

“NATIONAL

JUDICIARY

UYAP is a judicial central network project
which includes all of the courts, public prosecutors
services, prisons and detention houses, and other judicial
institutions in Turkey (Forensic medicine offices, probation
offices etc.)
All judicial Institutes connect online each other via UYAP
WAN
It’s purpose is providing vertical and horizontal integration
across Turkish judicial system and other government
departments and international organizations
3

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FACTS ON TURKISH JUSTICE SYSTEM
According to Turkish Constitution article 2 :
“Turkey is a democratic, secular and social state based
on rule of law”

According to Turkish Constitution article 141/3 :
“Carring through a lawsuit with minimal expenditure
and as far as possible speedy is task of jurisdiction”
4

HIGH LEVEL COURTHOUSES
Republic of Turkey
Ministry of Justice

Court System and competences

Constitutional

Court of

Court

Cassation

Constitutional
Jurisdiction

Civil

Jurisdiction

Council of
State

Administrative
Jurisdiction

5

Republic of Turkey
Ministry of Justice

Court of Cassation
(Appeal)

Criminal Departments

Civil Departments

6

Republic of Turkey
Ministry of Justice

First Instance courts

Criminal Courts

Civil Courts

General Criminal Courts
(Penal Court)

Felony Courts

Peace Courts

General Civil Courts

(High Criminal Court )

Magistrate Courts
7

Specialised Courts
Commercial C.
Labour C.
Maritime C.
Land Registry C.
Family C.
Consumer C.

Juvenile C.
Enforcement C.
Traffic C.
8

TURKISH JUDICIAL SYSTEM
Republic of Turkey
Ministry of Justice

SOME FIGURES

9

Number of the
Judges and Prosecutors
Republic of Turkey
Ministry of Justice

Turkey has…
• 136 High Criminal Courts Centres
• And in 575 districts totally 708 courthouses,
• 443 Penitentiary and Detention Houses ,
• 23 Forensic Medicine Units,
• All in all, 7751 Courts, Public Prosecutor Services
and Enforcement Offices
• In civil judiciary 4529 judges and 3023 public
prosecutors,
• 491 administrative judges in administrative courts
10

CURRENT SITUATION OF CASE FILES IN TURKEY
Republic of Turkey
Ministry of Justice

PROSECUTIONWRITS
PROSECUTIONPREPARATION
CRIMINAL CASES
CIVIL LAWCASES
ADMINSTRATIVE CASES
ENFORCEMENT CASES
GRAND TOTAL

1.416.739
2.035.300
3.116.632
1.982.920
288.995
10.026.212
18.866.798

11

DELIVERED HARDWARE
in the scope of UYAP
Republic of Turkey
Ministry of Justice

Computer

28.664

Laser printer

16.093

Uninterruptible power supply
Laptop

6.140
11.700

Laptop printer

2.800

Scanner

4.677
12

CABLE LAYING
Republic of Turkey
Ministry of Justice

• Cable was laid in 807 units 41.175
connection points across Turkey

ANKARA

13

UYAP Was Put In Operation
Felony Court Centers

107

Regional
Administartive
Courts

21

Provinces

281

Prison and Detention
Houses
ADLİ TIP
BİRİMForensic
Medicine Units
Totaly

460

6
779
14

UYAP Operation Map
UYAP Map of to commence operations
where UYAP was put in operation
http://www.adalet.gov.tr/harita/harita.html

15

Average duration of assize
Republic of Turkey
Ministry of Justice

Council
of State
Civil (Days)
Penal (Days)

CoCes.

General
Courts
0

200

400

600

General Courts : Penal

: 266 days

Civil

: 241 days

Penal
Civil

: 283 days
: 86 days
: 460 16
days

C.o. Cassation
Council of State

Some other figures
Republic of Turkey
Ministry of Justice

Auxiliary Court Personal : (Aprox.) 30 000
Members of the C.o.Cas 250
Members of Council of State:78
Lawyers (Aprox.) 40.000
In 443 Prisons
Current Number of convicts : 58 000
Total Prison Officials: 31 000
17

UYAP e-Learning

18

EDUCATIONS are given in laboratories
Republic of Turkey
Ministry of Justice

19

The Basic Requirements Of Turkish Judicial
System and what has been doing?
Republic of Turkey
Ministry of Justice

• Turkish government nowadays is fallowing a national
programme for reinforcement and to accelerate the judicial
system
• They are also implementing various measures on judicial
modernisation and penal reform and want to improve the
functioning and efficiency of the judiciary
• UYAP was prepared and established by MoJ within the
context of to create an effective and less bureaucratic judicial
system for each concerned institution and citizens as one and
very important measure
20

Project plan with milestones
Republic of Turkey

Design of the

Ministry of Justice

TJS
Revision
In 2000

Composing
of the
project
schedule
In 2001

Appraisal
Project’s
finish time

Project start
to roll out
in whole Turkey

End of
2007

at the beginning
of the 2005

Analysing
of the
process
In 2002

system and
production of
Programmes
and screens
In 2003

implementing
of the project

Testing
system and

in pilot units
at the
beginning of
the 2004

new
products
at the end of
the 2003
21

22

Scope of UYAP
Initiated Integration studies
 MERNİS, (MI)
 POL-NET
(Police)
 KİK,
(Procurement
Office)
 Adli Sicil,
Judicial statistics
and records
 MASAK,
Ministry of
Finance
 VEDOP,Tax
Automation
System
 DİE, Statistic

 TAKBİS, Land Registry
 Türkiye Noterler Birliği, Public Notaries Ass.
 Türkiye Barolar Birliği, Bar Ass.
 Gümrük Müsteşarlığı, Undersecretariat of Custom
 Dış İşleri Bakanlığı, Ministery Of Foreign Affairs
 Merkez Bankası, Central Bank

to import in the instant from …
MERNİS  Idendity Records
Criminal Records Ins. Criminal
Records
POL-Net  Driver Licence
23

With the Decision Support System, procedural mistakes are reduced to a
minimum level
24

Virtual discussion forums within judicial organization about
jurisprudence is in place, information sharing and25
exchanging is enabled

The Document Management System (DMS) in our Ministry has been
integrated. Exchange of the electronic documents between the Ministry and
26
Province units and between the units has been started.

UYAP’S Web Mail Server Has 60.000 USERS

27

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To transfer key business processes of the judicial system into central
electronic means
To reduce the clerical, administrative and communications costs which
would otherwise be incurred in manuel and paper- based system.
Reductions in staffing and use the personal most effective
To create a Databank of information on relevant legislation, regulations,
circulars, template texts and policies Information etc.
To produce Management Reports for performance, Work Reports for
planning or recording etc.
To research information which is needed during processes
To create fast, secure and efficient information system enabling the
appropriate sharing of information across the wider Turkish judicial services
Composing alerts to prevent from basic judicial errors

28

Objectives of UYAP
Republic of Turkey
Ministry of Justice

Interface judicial institutions with each other
and with concerned institutions
Providing transparency
Fulfill inspections in to electronic means
Give process information's and basic legal aids
to citizens via internet
Set up central document management system
between TJS Units
Procure data for doing data mining in judicial
field
Obtain very strong and efficient judicial central
29
infrastructure

Objectives of UYAP
Republic of Turkey
Ministry of Justice

To provide the capability to measure performance and
report on the effectiveness of Turkish judicial services
in terms of such performance indicators are defined by
Government and stakeholders. The data required for
this would be captured and made available through the
operational UYAP system
To provide a research capability to evaluate the impact
and effectiveness of offender-crime assessment tools
(yet to be implemented) and programmes and
interventions designed to reduce crimes
30

Scopes and interfaces
Republic of Turkey
Ministry of Justice

The scope includes all functions required to
support and enable transactions via electronic
means between judicial institutions
The scope includes also fulfillment of finance
and commissioning functions, human
resources management, payroll, training
management, property management , asset
administration and other supporting services
31

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Penal Law System
Civil Law System
Administrative Law System
Public Prosecutors Services System
Court of Cessation System
Probation System
Verdict Support System
Lawyer Information System
Enforcement-Bankruptcy System
Convict-Arrest Management System

32

UYAP consists of these sub-systems
Republic of Turkey
Ministry of Justice

Citizen Information System
Personal Management System
Financial Management System
Supply Management System
Procurement Management System
Training Management System
Document Management System
Forensic Medicine System
General Support System
33

UYAP SYSTEM CENTRE
We have also disaster Recovery Center
Republic of Turkey
Ministry of Justice

34

UYAP Databank
Republic of Turkey
Ministry of Justice

Legislation
Directives
Sentences

Case law
Judicial essays

Template texts
Circulars etc.

35

36

Lawyer Portal

37

Constrains
Republic of Turkey
Ministry of Justice

Technological constraints
Managing the IS/IT function – which models
to use?
Effective use processes
Training, behaviours etc. Integrate
information capture & use into operational
business processes
Flexible & re-usable IT infrastructure – what
are the available IT infrastructures?
38

MANAGEMENT ENVIRONMENTS FOR IS/IT

High
Diffusion

Diffusion degree of
decentralisation
of IS/IT control

Low
Diffusion

OPPORTUNISTIC
COMPLEX CONTROL
DE-CENTRALISED
CENTRALISED CONTROL
CONTROL
FOR SOME SYSTEMS, DEFEDERAL, SHORT-TERM
CENTRALISED FOR
PRIORITIES, LACK OF
OTHERS. DIFFICULT TO
INTEGRATION
MANAGE

TRADITIONAL
BACKBONE
CENTRALISED
CENTRALISED CONTROL
CONTROL, I.S. NOT
- I.S. CRITICAL TO
CRITICAL TO BUSINESS,
BUSINESS. HIGH
EFFICIENCY GOALS
INTEGRATION.
ONLY
EFFECTIVENESS GOALS

Low
infusion

High
infusion

Infusion - degree of dependence on IS/IT

39

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Speed and efficiency of operations
Integration with other justice agencies to enable information
exchange with key stakeholders (police, gendarme, prisons,
customs, etc.)
Integration/interfaces with other state’s systems
Transparency in terms of accountability and data accuracy
Data standards and data standardization to improve data quality
and enable reliable operational and management reporting
Saving in personal i.e. Those who would otherwise be engaged
in data processing, clerical and administrative work
Cheaper judicial services
Data mining means that collection and dissemination of
aggregated data for research for consisting of future plan
System of alerts to identify users with some described alerts and
notices

40

UYAP’s Initial Business Benefits
Republic of Turkey
Ministry of Justice

Decrease administrative and judicial so to enable
workload practitioners to focus on their other priorities
Obtain central financial audit
Save space with using electronic means instead of
paper files
Access to information and make transaction online,
instant and secure
Flexibility of working hours so if staff wants to work
independent from locality and offices
Performance management through integrated
management information
41

UYAP’s Initial Business
Benefits
Republic of Turkey
Ministry of Justice

Data repository and migration will be only in one
system for that reason will not be data confusion
and duplications
Simplify process
Self assessment by staff, they can monitor their
works in to electronic means
Provision of Clear Evidence on performence and
quality for inspectors, every processes are logging by
system
Generate data for policy makers
Prevention of corruption
Inters action between users (free lectern)
42

Management of UYAP
Republic of Turkey
Ministry of Justice

Senior Responsible Owner:
Minister of Justice

Board of UYAP
Head of Board is Undersecretary
Vice President of the Board is Deputy Undersecretary
Other members of the board are some general directors of the MoJ

Project team
Consist of about 250 staff

43

Republic of Turkey
Ministry of Justice

Group 1: UYAP’S Project Stakeholders

44

Republic of Turkey
Ministry of Justice

Group 2: UYAP’S Strategic Stakeholders

45

Republic of Turkey
Ministry of Justice

Group 3:UYAP’S Operational Stakeholders

46

Project Control
Republic of Turkey
Ministry of Justice

Overcoming resistance
Change control process
Compliance with project schedules/product
delivery monitoring arrangements
Reports for project board (exception,
highlight, End-Stage report etc)
Establish project support office (PSO) to
handle common management and to help our
users
47

WAN
Republic of Turkey
Ministry of Justice

satellite

BİM

spare

LAN

HUB STATION

LAN
LAN

territorial

48

Stage of the UYAP in courts
Republic of Turkey
Ministry of Justice

49

50

Citizens can reach their case information via Internet

51

They can be informed via web site about their cases or hearing dates

Lawyer can :
Pay process and tax fee from his office by use
of VPN Technology and or on Network in Bars
rooms through internet banking and UYAP,
Litigate a claim or dispute to court through
electronic means,
Review his cases via electronics means
Submit his petition online via UYAP
52

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

From the beginning of 26.04.2004, UYAP was expanded to cover 41
units
4.701.373 files have been entered via UYAP and these units have
carried out their all processes via UYAP from that date on.
In all of the units taken into operation, nearly 2.539.558
administrative files are operated by the means of UYAP system.

53

RESULTS
Effects and effectiveness of the Project:
Republic of Turkey
Ministry of Justice

Some of the results obtained are stated below


For example, in the courts taken into operation, delivery bureaus
have been taken into operation and collection of charges and
duty distributions which are carried out hand by hand before are
now carried out by the system as to the objective criteria
determined in an electronic environment.



The most important hinder in this way is the resistance that the
users show against a new way of life. In order to break this
resistance the necessary laws support should be constituted,
public opinion support should be provided by making conscious
campaigns.

54

Republic of Turkey
Ministry of Justice

Thank you very much for your attention

If you have any questions please don’t hesitate to contact

[email protected]

55