Slide 1

1

Aspire helps the clients in pursuit of high performance to optimize their costs and
effectively deploy resources, while supporting flexibility and capability for growth.
Our full array of services help you to focus more effectively on strategy and core
business activities, while improving efficiency on support activities.

We have delivered over

750,000
hours of

Quality
Management
services

350,000 350,000
hours of

hours of

Web Content
Management

Application
Engineering

300,000
hours of

Customer
Support

250,000
hours of

Remote Network
support services

2

Our offerings include application testing as well as comprehensive
application development, including enhancements and upgrades. We also
conduct technical research to build capacity, optimize client applications and
maximize the RoI on client projects. Additionally, we offer Content
Management, Customer Support and Remote Network Support.
Today our professionals are providing

Manual & Automated QC Testing

Remote Network Support

System Analysis & Documentation

Application Engineering Biz Talk

Web Content Management

Quality Assurance

Customer Support

Application Engineering oracle ERP

Application Engineering

3

System
Analysis /
Architecture

Application
Engineering

Web
Content
Mgmt

System
Design

Design /
Test
Planning

Network
Support

Engineering
Application

Quality
Control
Testing

Test
Results

Customer
Support

4

Quality Assurance

QC Testing Automation

Application Engineering

Application Engineering Biz Talk

Application Engineering
oracle ERP

Systems Analysis

Web Content Management

Customer Support

Network Support

Started in the year 2002, Aspire has grown from its 4 resources providing one line of service, to around 300+ professionals
providing 12 lines of service for the clients. The suite of services provided encompasses all phases of SDLC, Content
Management, Customer Support and Remote Network Support.
Automated Testing Tools
HP Mercury Quick TestPro, HP

Engineering Tools / Technology /
Methodology

Monitoring / Management / Helpdesk
Sola rWinds, Microsoft Systems

Mercury LoadRunner HP Mercury

Asp.Net, Oracle 10g, Vb.Net, C#,

Management Server (SMS), Keyrote,

Test Director, WatchFire.

Macromedia Flex, XML, XSLT, NANT,

Guardian Argent, Remedy, Liberum

NDoc, FSCOP, Synergy, Visual Studio,

helpdesk system.

Other Tools

TOAD, VSS, BizTalk, MSF, SPS, PWA
HTML, Java, CSS, Flash, Visio,

and MOSS 2007.

Rational Rose.

5

Build Agile Robust applications with minimum Time-to-Market and
Near-Zero Defects
Aspire's Agile approach ensures the delivery of reliable and tested SW applications quickly.
This approach also ensures that the delivered SW is flexible enough for changes and
enhancements to fit the client's emerging needs.

Application Engineering
We offer a flexible suite of application management solutions.
Your options range from production support and application
maintenance services to enhancements, upgrades or
comprehensive application development.

System Analysis & Design
We offer our expert team of system analysts who enable our
clients to build and operate information systems that
effectively and efficiently deliver the business objectives.

Creative Web Design
Our team of professional designers can match your content
with the ‘look and feel’ that you want to portray.

6

Deliver Defect-free applications for higher End-customer satisfaction
Our expertise in test governance, process and infrastructure helps our clients to optimize
their quality management and ensure defect-free applications. To derive better business
value, applications need to be delivered and upgraded faster, more cost-effectively and
with near-zero defects.

Software Performance Enhancement
Performance Enhancement ensures your systems are
implemented, and operationally supported to meet the
functional and performance requirements defined for the
solution.

Quality Assurance / QC Testing
We provide facilities and resources for testing End-to-End
aspects of the application, the integration with other systems
and the hosting infrastructure.

QC Testing/ Automation
We provide facilities and resources for functional and end-toend testing aspects of the application, the integration with
other systems and the hosting infrastructure.

7

Operate your delivery systems to yield better Business Value
Our professionals ensure your delivery channels are always up and running, attuned to your
business needs. We help you to run cost-effective and responsive customer interface and
infrastructure that ensures service stability and reliability, and enables rapid response to
incidences as well as support needs.

Web Content Maintenance
Our team of trained professionals support your full content life
cycle. They support your dynamic content management needs,
including version control, release management, restoration to
older version, creation/ maintenance and application of content
standards, conformance review processes leading to
consistent and healthy knowledge base of published content.

NOC Support
We offer 24x7x365 Remote Network Operation Center,
monitoring converged technologies, networks, systems,
applications and databases for availability, performance and
security. We make sure that the client operation runs 'roundthe-clock’ with reliable performance, as well as rapid escalation
and quick remediation of issues detected.

Customer Support
In order to enhance the value of customer interactions,
increase customers satisfaction and lower churn for our clients,
we deploy Trained agents to provide support to Web based
customers.

We also have technology professionals who conduct the full spectrum of IT
Auditing – from Server configuration to Network Integrity to Performance
Optimization.

8

Server Room

Secure, protected, monitored & managed.

Inernet Connectivity

Fully redundant fiber optic cables, located on two different rings.

Network
infrastructure

Core Switch (highly available & redundant)
VoIP ready
WAN optimization solution (Riverbed)

NOC Environment

Isolated, protected, monitored & space optimized.

Telephone System

Avaya IP Office System, integrated through IP trunk with
client Avaya system.

9

We value quality as the purpose and pursuit of our business
excellence.
We believe that our 'real' deliverables are the 'intangible' ones – objectivity, process
customization, meticulousness – which translate as tangible values for the client – dollar
saved and quality built leading to user delight. This partnership-in-purpose with our clients is
what defines us.

Our Agile Approach to Service Delivery makes sure that the focus is always on the “Value
Derived for the Client”.
Aspire orients its processes and deliverables on the value delivered to the client’s business.
Gaining an understanding on the specified and implicit requirements that will generate,
sustain and enhance the client business is the underlying purpose of the engagement. This
orientation enables our services to reach farther than delivering just the 100% of stated
deliverables. This “Partnership in Purpose” is the model for a healthy stream of value
deliverables and a trusted partner who provides a solid backend for client growth.

Effective
Resource
Management
Support for
Flexibility and
Growth

Optimized
Costs

ASPIRE
VALUE

Our mission is to provide top-notch,
customized, cost-effective quality
services that enable client
organizations to build and derive
better value from their information
technology solutions.
Our vision is to build a strong/reliable
IT offshore delivery channel and
consistently enhance the delivered
value for all our clients.

10

Cost Saving
We help the clients cut down both the establishment and running costs. (Quick Ramp-up and Turnaround)

Time Gain
The software application 'releases' are delivered faster and with near-zero bugs.

Agile Deliverable Control
Our delivery systems and processes are tailored to adapt those of the client. We have developed
mature reporting systems for better control of quality and timeliness of offshore deliverables.

Substantially reduced time-to-market
Client can execute upgrades and new projects with ease

Extended service portfolio
Comfort and TRUST of full suite of services from one provider.

Seamless Integration
Dedicated resources with the same commitment level of the client.

Efficient management of human resource dynamics
Easy ramp up to meet client project needs – skill-set managing, recruiting, training, deploying and
managing the mobility of RIGHT resources

Onsite Services
Aspire resources get trained and provide services on client site when required even with very short
notices.

11

WORDWILDE

EUROPE
UNITED STATES

12

Aspire
Khalil Sweiss Complex
#120 Queen Rania (University) Road
P.O. Box 840098
Amman 11181 Jordan
T + 962 6 516 3046
F + 962 6 516 3042

www.aspire.jo

Thank You

13


Slide 2

1

Aspire helps the clients in pursuit of high performance to optimize their costs and
effectively deploy resources, while supporting flexibility and capability for growth.
Our full array of services help you to focus more effectively on strategy and core
business activities, while improving efficiency on support activities.

We have delivered over

750,000
hours of

Quality
Management
services

350,000 350,000
hours of

hours of

Web Content
Management

Application
Engineering

300,000
hours of

Customer
Support

250,000
hours of

Remote Network
support services

2

Our offerings include application testing as well as comprehensive
application development, including enhancements and upgrades. We also
conduct technical research to build capacity, optimize client applications and
maximize the RoI on client projects. Additionally, we offer Content
Management, Customer Support and Remote Network Support.
Today our professionals are providing

Manual & Automated QC Testing

Remote Network Support

System Analysis & Documentation

Application Engineering Biz Talk

Web Content Management

Quality Assurance

Customer Support

Application Engineering oracle ERP

Application Engineering

3

System
Analysis /
Architecture

Application
Engineering

Web
Content
Mgmt

System
Design

Design /
Test
Planning

Network
Support

Engineering
Application

Quality
Control
Testing

Test
Results

Customer
Support

4

Quality Assurance

QC Testing Automation

Application Engineering

Application Engineering Biz Talk

Application Engineering
oracle ERP

Systems Analysis

Web Content Management

Customer Support

Network Support

Started in the year 2002, Aspire has grown from its 4 resources providing one line of service, to around 300+ professionals
providing 12 lines of service for the clients. The suite of services provided encompasses all phases of SDLC, Content
Management, Customer Support and Remote Network Support.
Automated Testing Tools
HP Mercury Quick TestPro, HP

Engineering Tools / Technology /
Methodology

Monitoring / Management / Helpdesk
Sola rWinds, Microsoft Systems

Mercury LoadRunner HP Mercury

Asp.Net, Oracle 10g, Vb.Net, C#,

Management Server (SMS), Keyrote,

Test Director, WatchFire.

Macromedia Flex, XML, XSLT, NANT,

Guardian Argent, Remedy, Liberum

NDoc, FSCOP, Synergy, Visual Studio,

helpdesk system.

Other Tools

TOAD, VSS, BizTalk, MSF, SPS, PWA
HTML, Java, CSS, Flash, Visio,

and MOSS 2007.

Rational Rose.

5

Build Agile Robust applications with minimum Time-to-Market and
Near-Zero Defects
Aspire's Agile approach ensures the delivery of reliable and tested SW applications quickly.
This approach also ensures that the delivered SW is flexible enough for changes and
enhancements to fit the client's emerging needs.

Application Engineering
We offer a flexible suite of application management solutions.
Your options range from production support and application
maintenance services to enhancements, upgrades or
comprehensive application development.

System Analysis & Design
We offer our expert team of system analysts who enable our
clients to build and operate information systems that
effectively and efficiently deliver the business objectives.

Creative Web Design
Our team of professional designers can match your content
with the ‘look and feel’ that you want to portray.

6

Deliver Defect-free applications for higher End-customer satisfaction
Our expertise in test governance, process and infrastructure helps our clients to optimize
their quality management and ensure defect-free applications. To derive better business
value, applications need to be delivered and upgraded faster, more cost-effectively and
with near-zero defects.

Software Performance Enhancement
Performance Enhancement ensures your systems are
implemented, and operationally supported to meet the
functional and performance requirements defined for the
solution.

Quality Assurance / QC Testing
We provide facilities and resources for testing End-to-End
aspects of the application, the integration with other systems
and the hosting infrastructure.

QC Testing/ Automation
We provide facilities and resources for functional and end-toend testing aspects of the application, the integration with
other systems and the hosting infrastructure.

7

Operate your delivery systems to yield better Business Value
Our professionals ensure your delivery channels are always up and running, attuned to your
business needs. We help you to run cost-effective and responsive customer interface and
infrastructure that ensures service stability and reliability, and enables rapid response to
incidences as well as support needs.

Web Content Maintenance
Our team of trained professionals support your full content life
cycle. They support your dynamic content management needs,
including version control, release management, restoration to
older version, creation/ maintenance and application of content
standards, conformance review processes leading to
consistent and healthy knowledge base of published content.

NOC Support
We offer 24x7x365 Remote Network Operation Center,
monitoring converged technologies, networks, systems,
applications and databases for availability, performance and
security. We make sure that the client operation runs 'roundthe-clock’ with reliable performance, as well as rapid escalation
and quick remediation of issues detected.

Customer Support
In order to enhance the value of customer interactions,
increase customers satisfaction and lower churn for our clients,
we deploy Trained agents to provide support to Web based
customers.

We also have technology professionals who conduct the full spectrum of IT
Auditing – from Server configuration to Network Integrity to Performance
Optimization.

8

Server Room

Secure, protected, monitored & managed.

Inernet Connectivity

Fully redundant fiber optic cables, located on two different rings.

Network
infrastructure

Core Switch (highly available & redundant)
VoIP ready
WAN optimization solution (Riverbed)

NOC Environment

Isolated, protected, monitored & space optimized.

Telephone System

Avaya IP Office System, integrated through IP trunk with
client Avaya system.

9

We value quality as the purpose and pursuit of our business
excellence.
We believe that our 'real' deliverables are the 'intangible' ones – objectivity, process
customization, meticulousness – which translate as tangible values for the client – dollar
saved and quality built leading to user delight. This partnership-in-purpose with our clients is
what defines us.

Our Agile Approach to Service Delivery makes sure that the focus is always on the “Value
Derived for the Client”.
Aspire orients its processes and deliverables on the value delivered to the client’s business.
Gaining an understanding on the specified and implicit requirements that will generate,
sustain and enhance the client business is the underlying purpose of the engagement. This
orientation enables our services to reach farther than delivering just the 100% of stated
deliverables. This “Partnership in Purpose” is the model for a healthy stream of value
deliverables and a trusted partner who provides a solid backend for client growth.

Effective
Resource
Management
Support for
Flexibility and
Growth

Optimized
Costs

ASPIRE
VALUE

Our mission is to provide top-notch,
customized, cost-effective quality
services that enable client
organizations to build and derive
better value from their information
technology solutions.
Our vision is to build a strong/reliable
IT offshore delivery channel and
consistently enhance the delivered
value for all our clients.

10

Cost Saving
We help the clients cut down both the establishment and running costs. (Quick Ramp-up and Turnaround)

Time Gain
The software application 'releases' are delivered faster and with near-zero bugs.

Agile Deliverable Control
Our delivery systems and processes are tailored to adapt those of the client. We have developed
mature reporting systems for better control of quality and timeliness of offshore deliverables.

Substantially reduced time-to-market
Client can execute upgrades and new projects with ease

Extended service portfolio
Comfort and TRUST of full suite of services from one provider.

Seamless Integration
Dedicated resources with the same commitment level of the client.

Efficient management of human resource dynamics
Easy ramp up to meet client project needs – skill-set managing, recruiting, training, deploying and
managing the mobility of RIGHT resources

Onsite Services
Aspire resources get trained and provide services on client site when required even with very short
notices.

11

WORDWILDE

EUROPE
UNITED STATES

12

Aspire
Khalil Sweiss Complex
#120 Queen Rania (University) Road
P.O. Box 840098
Amman 11181 Jordan
T + 962 6 516 3046
F + 962 6 516 3042

www.aspire.jo

Thank You

13


Slide 3

1

Aspire helps the clients in pursuit of high performance to optimize their costs and
effectively deploy resources, while supporting flexibility and capability for growth.
Our full array of services help you to focus more effectively on strategy and core
business activities, while improving efficiency on support activities.

We have delivered over

750,000
hours of

Quality
Management
services

350,000 350,000
hours of

hours of

Web Content
Management

Application
Engineering

300,000
hours of

Customer
Support

250,000
hours of

Remote Network
support services

2

Our offerings include application testing as well as comprehensive
application development, including enhancements and upgrades. We also
conduct technical research to build capacity, optimize client applications and
maximize the RoI on client projects. Additionally, we offer Content
Management, Customer Support and Remote Network Support.
Today our professionals are providing

Manual & Automated QC Testing

Remote Network Support

System Analysis & Documentation

Application Engineering Biz Talk

Web Content Management

Quality Assurance

Customer Support

Application Engineering oracle ERP

Application Engineering

3

System
Analysis /
Architecture

Application
Engineering

Web
Content
Mgmt

System
Design

Design /
Test
Planning

Network
Support

Engineering
Application

Quality
Control
Testing

Test
Results

Customer
Support

4

Quality Assurance

QC Testing Automation

Application Engineering

Application Engineering Biz Talk

Application Engineering
oracle ERP

Systems Analysis

Web Content Management

Customer Support

Network Support

Started in the year 2002, Aspire has grown from its 4 resources providing one line of service, to around 300+ professionals
providing 12 lines of service for the clients. The suite of services provided encompasses all phases of SDLC, Content
Management, Customer Support and Remote Network Support.
Automated Testing Tools
HP Mercury Quick TestPro, HP

Engineering Tools / Technology /
Methodology

Monitoring / Management / Helpdesk
Sola rWinds, Microsoft Systems

Mercury LoadRunner HP Mercury

Asp.Net, Oracle 10g, Vb.Net, C#,

Management Server (SMS), Keyrote,

Test Director, WatchFire.

Macromedia Flex, XML, XSLT, NANT,

Guardian Argent, Remedy, Liberum

NDoc, FSCOP, Synergy, Visual Studio,

helpdesk system.

Other Tools

TOAD, VSS, BizTalk, MSF, SPS, PWA
HTML, Java, CSS, Flash, Visio,

and MOSS 2007.

Rational Rose.

5

Build Agile Robust applications with minimum Time-to-Market and
Near-Zero Defects
Aspire's Agile approach ensures the delivery of reliable and tested SW applications quickly.
This approach also ensures that the delivered SW is flexible enough for changes and
enhancements to fit the client's emerging needs.

Application Engineering
We offer a flexible suite of application management solutions.
Your options range from production support and application
maintenance services to enhancements, upgrades or
comprehensive application development.

System Analysis & Design
We offer our expert team of system analysts who enable our
clients to build and operate information systems that
effectively and efficiently deliver the business objectives.

Creative Web Design
Our team of professional designers can match your content
with the ‘look and feel’ that you want to portray.

6

Deliver Defect-free applications for higher End-customer satisfaction
Our expertise in test governance, process and infrastructure helps our clients to optimize
their quality management and ensure defect-free applications. To derive better business
value, applications need to be delivered and upgraded faster, more cost-effectively and
with near-zero defects.

Software Performance Enhancement
Performance Enhancement ensures your systems are
implemented, and operationally supported to meet the
functional and performance requirements defined for the
solution.

Quality Assurance / QC Testing
We provide facilities and resources for testing End-to-End
aspects of the application, the integration with other systems
and the hosting infrastructure.

QC Testing/ Automation
We provide facilities and resources for functional and end-toend testing aspects of the application, the integration with
other systems and the hosting infrastructure.

7

Operate your delivery systems to yield better Business Value
Our professionals ensure your delivery channels are always up and running, attuned to your
business needs. We help you to run cost-effective and responsive customer interface and
infrastructure that ensures service stability and reliability, and enables rapid response to
incidences as well as support needs.

Web Content Maintenance
Our team of trained professionals support your full content life
cycle. They support your dynamic content management needs,
including version control, release management, restoration to
older version, creation/ maintenance and application of content
standards, conformance review processes leading to
consistent and healthy knowledge base of published content.

NOC Support
We offer 24x7x365 Remote Network Operation Center,
monitoring converged technologies, networks, systems,
applications and databases for availability, performance and
security. We make sure that the client operation runs 'roundthe-clock’ with reliable performance, as well as rapid escalation
and quick remediation of issues detected.

Customer Support
In order to enhance the value of customer interactions,
increase customers satisfaction and lower churn for our clients,
we deploy Trained agents to provide support to Web based
customers.

We also have technology professionals who conduct the full spectrum of IT
Auditing – from Server configuration to Network Integrity to Performance
Optimization.

8

Server Room

Secure, protected, monitored & managed.

Inernet Connectivity

Fully redundant fiber optic cables, located on two different rings.

Network
infrastructure

Core Switch (highly available & redundant)
VoIP ready
WAN optimization solution (Riverbed)

NOC Environment

Isolated, protected, monitored & space optimized.

Telephone System

Avaya IP Office System, integrated through IP trunk with
client Avaya system.

9

We value quality as the purpose and pursuit of our business
excellence.
We believe that our 'real' deliverables are the 'intangible' ones – objectivity, process
customization, meticulousness – which translate as tangible values for the client – dollar
saved and quality built leading to user delight. This partnership-in-purpose with our clients is
what defines us.

Our Agile Approach to Service Delivery makes sure that the focus is always on the “Value
Derived for the Client”.
Aspire orients its processes and deliverables on the value delivered to the client’s business.
Gaining an understanding on the specified and implicit requirements that will generate,
sustain and enhance the client business is the underlying purpose of the engagement. This
orientation enables our services to reach farther than delivering just the 100% of stated
deliverables. This “Partnership in Purpose” is the model for a healthy stream of value
deliverables and a trusted partner who provides a solid backend for client growth.

Effective
Resource
Management
Support for
Flexibility and
Growth

Optimized
Costs

ASPIRE
VALUE

Our mission is to provide top-notch,
customized, cost-effective quality
services that enable client
organizations to build and derive
better value from their information
technology solutions.
Our vision is to build a strong/reliable
IT offshore delivery channel and
consistently enhance the delivered
value for all our clients.

10

Cost Saving
We help the clients cut down both the establishment and running costs. (Quick Ramp-up and Turnaround)

Time Gain
The software application 'releases' are delivered faster and with near-zero bugs.

Agile Deliverable Control
Our delivery systems and processes are tailored to adapt those of the client. We have developed
mature reporting systems for better control of quality and timeliness of offshore deliverables.

Substantially reduced time-to-market
Client can execute upgrades and new projects with ease

Extended service portfolio
Comfort and TRUST of full suite of services from one provider.

Seamless Integration
Dedicated resources with the same commitment level of the client.

Efficient management of human resource dynamics
Easy ramp up to meet client project needs – skill-set managing, recruiting, training, deploying and
managing the mobility of RIGHT resources

Onsite Services
Aspire resources get trained and provide services on client site when required even with very short
notices.

11

WORDWILDE

EUROPE
UNITED STATES

12

Aspire
Khalil Sweiss Complex
#120 Queen Rania (University) Road
P.O. Box 840098
Amman 11181 Jordan
T + 962 6 516 3046
F + 962 6 516 3042

www.aspire.jo

Thank You

13


Slide 4

1

Aspire helps the clients in pursuit of high performance to optimize their costs and
effectively deploy resources, while supporting flexibility and capability for growth.
Our full array of services help you to focus more effectively on strategy and core
business activities, while improving efficiency on support activities.

We have delivered over

750,000
hours of

Quality
Management
services

350,000 350,000
hours of

hours of

Web Content
Management

Application
Engineering

300,000
hours of

Customer
Support

250,000
hours of

Remote Network
support services

2

Our offerings include application testing as well as comprehensive
application development, including enhancements and upgrades. We also
conduct technical research to build capacity, optimize client applications and
maximize the RoI on client projects. Additionally, we offer Content
Management, Customer Support and Remote Network Support.
Today our professionals are providing

Manual & Automated QC Testing

Remote Network Support

System Analysis & Documentation

Application Engineering Biz Talk

Web Content Management

Quality Assurance

Customer Support

Application Engineering oracle ERP

Application Engineering

3

System
Analysis /
Architecture

Application
Engineering

Web
Content
Mgmt

System
Design

Design /
Test
Planning

Network
Support

Engineering
Application

Quality
Control
Testing

Test
Results

Customer
Support

4

Quality Assurance

QC Testing Automation

Application Engineering

Application Engineering Biz Talk

Application Engineering
oracle ERP

Systems Analysis

Web Content Management

Customer Support

Network Support

Started in the year 2002, Aspire has grown from its 4 resources providing one line of service, to around 300+ professionals
providing 12 lines of service for the clients. The suite of services provided encompasses all phases of SDLC, Content
Management, Customer Support and Remote Network Support.
Automated Testing Tools
HP Mercury Quick TestPro, HP

Engineering Tools / Technology /
Methodology

Monitoring / Management / Helpdesk
Sola rWinds, Microsoft Systems

Mercury LoadRunner HP Mercury

Asp.Net, Oracle 10g, Vb.Net, C#,

Management Server (SMS), Keyrote,

Test Director, WatchFire.

Macromedia Flex, XML, XSLT, NANT,

Guardian Argent, Remedy, Liberum

NDoc, FSCOP, Synergy, Visual Studio,

helpdesk system.

Other Tools

TOAD, VSS, BizTalk, MSF, SPS, PWA
HTML, Java, CSS, Flash, Visio,

and MOSS 2007.

Rational Rose.

5

Build Agile Robust applications with minimum Time-to-Market and
Near-Zero Defects
Aspire's Agile approach ensures the delivery of reliable and tested SW applications quickly.
This approach also ensures that the delivered SW is flexible enough for changes and
enhancements to fit the client's emerging needs.

Application Engineering
We offer a flexible suite of application management solutions.
Your options range from production support and application
maintenance services to enhancements, upgrades or
comprehensive application development.

System Analysis & Design
We offer our expert team of system analysts who enable our
clients to build and operate information systems that
effectively and efficiently deliver the business objectives.

Creative Web Design
Our team of professional designers can match your content
with the ‘look and feel’ that you want to portray.

6

Deliver Defect-free applications for higher End-customer satisfaction
Our expertise in test governance, process and infrastructure helps our clients to optimize
their quality management and ensure defect-free applications. To derive better business
value, applications need to be delivered and upgraded faster, more cost-effectively and
with near-zero defects.

Software Performance Enhancement
Performance Enhancement ensures your systems are
implemented, and operationally supported to meet the
functional and performance requirements defined for the
solution.

Quality Assurance / QC Testing
We provide facilities and resources for testing End-to-End
aspects of the application, the integration with other systems
and the hosting infrastructure.

QC Testing/ Automation
We provide facilities and resources for functional and end-toend testing aspects of the application, the integration with
other systems and the hosting infrastructure.

7

Operate your delivery systems to yield better Business Value
Our professionals ensure your delivery channels are always up and running, attuned to your
business needs. We help you to run cost-effective and responsive customer interface and
infrastructure that ensures service stability and reliability, and enables rapid response to
incidences as well as support needs.

Web Content Maintenance
Our team of trained professionals support your full content life
cycle. They support your dynamic content management needs,
including version control, release management, restoration to
older version, creation/ maintenance and application of content
standards, conformance review processes leading to
consistent and healthy knowledge base of published content.

NOC Support
We offer 24x7x365 Remote Network Operation Center,
monitoring converged technologies, networks, systems,
applications and databases for availability, performance and
security. We make sure that the client operation runs 'roundthe-clock’ with reliable performance, as well as rapid escalation
and quick remediation of issues detected.

Customer Support
In order to enhance the value of customer interactions,
increase customers satisfaction and lower churn for our clients,
we deploy Trained agents to provide support to Web based
customers.

We also have technology professionals who conduct the full spectrum of IT
Auditing – from Server configuration to Network Integrity to Performance
Optimization.

8

Server Room

Secure, protected, monitored & managed.

Inernet Connectivity

Fully redundant fiber optic cables, located on two different rings.

Network
infrastructure

Core Switch (highly available & redundant)
VoIP ready
WAN optimization solution (Riverbed)

NOC Environment

Isolated, protected, monitored & space optimized.

Telephone System

Avaya IP Office System, integrated through IP trunk with
client Avaya system.

9

We value quality as the purpose and pursuit of our business
excellence.
We believe that our 'real' deliverables are the 'intangible' ones – objectivity, process
customization, meticulousness – which translate as tangible values for the client – dollar
saved and quality built leading to user delight. This partnership-in-purpose with our clients is
what defines us.

Our Agile Approach to Service Delivery makes sure that the focus is always on the “Value
Derived for the Client”.
Aspire orients its processes and deliverables on the value delivered to the client’s business.
Gaining an understanding on the specified and implicit requirements that will generate,
sustain and enhance the client business is the underlying purpose of the engagement. This
orientation enables our services to reach farther than delivering just the 100% of stated
deliverables. This “Partnership in Purpose” is the model for a healthy stream of value
deliverables and a trusted partner who provides a solid backend for client growth.

Effective
Resource
Management
Support for
Flexibility and
Growth

Optimized
Costs

ASPIRE
VALUE

Our mission is to provide top-notch,
customized, cost-effective quality
services that enable client
organizations to build and derive
better value from their information
technology solutions.
Our vision is to build a strong/reliable
IT offshore delivery channel and
consistently enhance the delivered
value for all our clients.

10

Cost Saving
We help the clients cut down both the establishment and running costs. (Quick Ramp-up and Turnaround)

Time Gain
The software application 'releases' are delivered faster and with near-zero bugs.

Agile Deliverable Control
Our delivery systems and processes are tailored to adapt those of the client. We have developed
mature reporting systems for better control of quality and timeliness of offshore deliverables.

Substantially reduced time-to-market
Client can execute upgrades and new projects with ease

Extended service portfolio
Comfort and TRUST of full suite of services from one provider.

Seamless Integration
Dedicated resources with the same commitment level of the client.

Efficient management of human resource dynamics
Easy ramp up to meet client project needs – skill-set managing, recruiting, training, deploying and
managing the mobility of RIGHT resources

Onsite Services
Aspire resources get trained and provide services on client site when required even with very short
notices.

11

WORDWILDE

EUROPE
UNITED STATES

12

Aspire
Khalil Sweiss Complex
#120 Queen Rania (University) Road
P.O. Box 840098
Amman 11181 Jordan
T + 962 6 516 3046
F + 962 6 516 3042

www.aspire.jo

Thank You

13


Slide 5

1

Aspire helps the clients in pursuit of high performance to optimize their costs and
effectively deploy resources, while supporting flexibility and capability for growth.
Our full array of services help you to focus more effectively on strategy and core
business activities, while improving efficiency on support activities.

We have delivered over

750,000
hours of

Quality
Management
services

350,000 350,000
hours of

hours of

Web Content
Management

Application
Engineering

300,000
hours of

Customer
Support

250,000
hours of

Remote Network
support services

2

Our offerings include application testing as well as comprehensive
application development, including enhancements and upgrades. We also
conduct technical research to build capacity, optimize client applications and
maximize the RoI on client projects. Additionally, we offer Content
Management, Customer Support and Remote Network Support.
Today our professionals are providing

Manual & Automated QC Testing

Remote Network Support

System Analysis & Documentation

Application Engineering Biz Talk

Web Content Management

Quality Assurance

Customer Support

Application Engineering oracle ERP

Application Engineering

3

System
Analysis /
Architecture

Application
Engineering

Web
Content
Mgmt

System
Design

Design /
Test
Planning

Network
Support

Engineering
Application

Quality
Control
Testing

Test
Results

Customer
Support

4

Quality Assurance

QC Testing Automation

Application Engineering

Application Engineering Biz Talk

Application Engineering
oracle ERP

Systems Analysis

Web Content Management

Customer Support

Network Support

Started in the year 2002, Aspire has grown from its 4 resources providing one line of service, to around 300+ professionals
providing 12 lines of service for the clients. The suite of services provided encompasses all phases of SDLC, Content
Management, Customer Support and Remote Network Support.
Automated Testing Tools
HP Mercury Quick TestPro, HP

Engineering Tools / Technology /
Methodology

Monitoring / Management / Helpdesk
Sola rWinds, Microsoft Systems

Mercury LoadRunner HP Mercury

Asp.Net, Oracle 10g, Vb.Net, C#,

Management Server (SMS), Keyrote,

Test Director, WatchFire.

Macromedia Flex, XML, XSLT, NANT,

Guardian Argent, Remedy, Liberum

NDoc, FSCOP, Synergy, Visual Studio,

helpdesk system.

Other Tools

TOAD, VSS, BizTalk, MSF, SPS, PWA
HTML, Java, CSS, Flash, Visio,

and MOSS 2007.

Rational Rose.

5

Build Agile Robust applications with minimum Time-to-Market and
Near-Zero Defects
Aspire's Agile approach ensures the delivery of reliable and tested SW applications quickly.
This approach also ensures that the delivered SW is flexible enough for changes and
enhancements to fit the client's emerging needs.

Application Engineering
We offer a flexible suite of application management solutions.
Your options range from production support and application
maintenance services to enhancements, upgrades or
comprehensive application development.

System Analysis & Design
We offer our expert team of system analysts who enable our
clients to build and operate information systems that
effectively and efficiently deliver the business objectives.

Creative Web Design
Our team of professional designers can match your content
with the ‘look and feel’ that you want to portray.

6

Deliver Defect-free applications for higher End-customer satisfaction
Our expertise in test governance, process and infrastructure helps our clients to optimize
their quality management and ensure defect-free applications. To derive better business
value, applications need to be delivered and upgraded faster, more cost-effectively and
with near-zero defects.

Software Performance Enhancement
Performance Enhancement ensures your systems are
implemented, and operationally supported to meet the
functional and performance requirements defined for the
solution.

Quality Assurance / QC Testing
We provide facilities and resources for testing End-to-End
aspects of the application, the integration with other systems
and the hosting infrastructure.

QC Testing/ Automation
We provide facilities and resources for functional and end-toend testing aspects of the application, the integration with
other systems and the hosting infrastructure.

7

Operate your delivery systems to yield better Business Value
Our professionals ensure your delivery channels are always up and running, attuned to your
business needs. We help you to run cost-effective and responsive customer interface and
infrastructure that ensures service stability and reliability, and enables rapid response to
incidences as well as support needs.

Web Content Maintenance
Our team of trained professionals support your full content life
cycle. They support your dynamic content management needs,
including version control, release management, restoration to
older version, creation/ maintenance and application of content
standards, conformance review processes leading to
consistent and healthy knowledge base of published content.

NOC Support
We offer 24x7x365 Remote Network Operation Center,
monitoring converged technologies, networks, systems,
applications and databases for availability, performance and
security. We make sure that the client operation runs 'roundthe-clock’ with reliable performance, as well as rapid escalation
and quick remediation of issues detected.

Customer Support
In order to enhance the value of customer interactions,
increase customers satisfaction and lower churn for our clients,
we deploy Trained agents to provide support to Web based
customers.

We also have technology professionals who conduct the full spectrum of IT
Auditing – from Server configuration to Network Integrity to Performance
Optimization.

8

Server Room

Secure, protected, monitored & managed.

Inernet Connectivity

Fully redundant fiber optic cables, located on two different rings.

Network
infrastructure

Core Switch (highly available & redundant)
VoIP ready
WAN optimization solution (Riverbed)

NOC Environment

Isolated, protected, monitored & space optimized.

Telephone System

Avaya IP Office System, integrated through IP trunk with
client Avaya system.

9

We value quality as the purpose and pursuit of our business
excellence.
We believe that our 'real' deliverables are the 'intangible' ones – objectivity, process
customization, meticulousness – which translate as tangible values for the client – dollar
saved and quality built leading to user delight. This partnership-in-purpose with our clients is
what defines us.

Our Agile Approach to Service Delivery makes sure that the focus is always on the “Value
Derived for the Client”.
Aspire orients its processes and deliverables on the value delivered to the client’s business.
Gaining an understanding on the specified and implicit requirements that will generate,
sustain and enhance the client business is the underlying purpose of the engagement. This
orientation enables our services to reach farther than delivering just the 100% of stated
deliverables. This “Partnership in Purpose” is the model for a healthy stream of value
deliverables and a trusted partner who provides a solid backend for client growth.

Effective
Resource
Management
Support for
Flexibility and
Growth

Optimized
Costs

ASPIRE
VALUE

Our mission is to provide top-notch,
customized, cost-effective quality
services that enable client
organizations to build and derive
better value from their information
technology solutions.
Our vision is to build a strong/reliable
IT offshore delivery channel and
consistently enhance the delivered
value for all our clients.

10

Cost Saving
We help the clients cut down both the establishment and running costs. (Quick Ramp-up and Turnaround)

Time Gain
The software application 'releases' are delivered faster and with near-zero bugs.

Agile Deliverable Control
Our delivery systems and processes are tailored to adapt those of the client. We have developed
mature reporting systems for better control of quality and timeliness of offshore deliverables.

Substantially reduced time-to-market
Client can execute upgrades and new projects with ease

Extended service portfolio
Comfort and TRUST of full suite of services from one provider.

Seamless Integration
Dedicated resources with the same commitment level of the client.

Efficient management of human resource dynamics
Easy ramp up to meet client project needs – skill-set managing, recruiting, training, deploying and
managing the mobility of RIGHT resources

Onsite Services
Aspire resources get trained and provide services on client site when required even with very short
notices.

11

WORDWILDE

EUROPE
UNITED STATES

12

Aspire
Khalil Sweiss Complex
#120 Queen Rania (University) Road
P.O. Box 840098
Amman 11181 Jordan
T + 962 6 516 3046
F + 962 6 516 3042

www.aspire.jo

Thank You

13


Slide 6

1

Aspire helps the clients in pursuit of high performance to optimize their costs and
effectively deploy resources, while supporting flexibility and capability for growth.
Our full array of services help you to focus more effectively on strategy and core
business activities, while improving efficiency on support activities.

We have delivered over

750,000
hours of

Quality
Management
services

350,000 350,000
hours of

hours of

Web Content
Management

Application
Engineering

300,000
hours of

Customer
Support

250,000
hours of

Remote Network
support services

2

Our offerings include application testing as well as comprehensive
application development, including enhancements and upgrades. We also
conduct technical research to build capacity, optimize client applications and
maximize the RoI on client projects. Additionally, we offer Content
Management, Customer Support and Remote Network Support.
Today our professionals are providing

Manual & Automated QC Testing

Remote Network Support

System Analysis & Documentation

Application Engineering Biz Talk

Web Content Management

Quality Assurance

Customer Support

Application Engineering oracle ERP

Application Engineering

3

System
Analysis /
Architecture

Application
Engineering

Web
Content
Mgmt

System
Design

Design /
Test
Planning

Network
Support

Engineering
Application

Quality
Control
Testing

Test
Results

Customer
Support

4

Quality Assurance

QC Testing Automation

Application Engineering

Application Engineering Biz Talk

Application Engineering
oracle ERP

Systems Analysis

Web Content Management

Customer Support

Network Support

Started in the year 2002, Aspire has grown from its 4 resources providing one line of service, to around 300+ professionals
providing 12 lines of service for the clients. The suite of services provided encompasses all phases of SDLC, Content
Management, Customer Support and Remote Network Support.
Automated Testing Tools
HP Mercury Quick TestPro, HP

Engineering Tools / Technology /
Methodology

Monitoring / Management / Helpdesk
Sola rWinds, Microsoft Systems

Mercury LoadRunner HP Mercury

Asp.Net, Oracle 10g, Vb.Net, C#,

Management Server (SMS), Keyrote,

Test Director, WatchFire.

Macromedia Flex, XML, XSLT, NANT,

Guardian Argent, Remedy, Liberum

NDoc, FSCOP, Synergy, Visual Studio,

helpdesk system.

Other Tools

TOAD, VSS, BizTalk, MSF, SPS, PWA
HTML, Java, CSS, Flash, Visio,

and MOSS 2007.

Rational Rose.

5

Build Agile Robust applications with minimum Time-to-Market and
Near-Zero Defects
Aspire's Agile approach ensures the delivery of reliable and tested SW applications quickly.
This approach also ensures that the delivered SW is flexible enough for changes and
enhancements to fit the client's emerging needs.

Application Engineering
We offer a flexible suite of application management solutions.
Your options range from production support and application
maintenance services to enhancements, upgrades or
comprehensive application development.

System Analysis & Design
We offer our expert team of system analysts who enable our
clients to build and operate information systems that
effectively and efficiently deliver the business objectives.

Creative Web Design
Our team of professional designers can match your content
with the ‘look and feel’ that you want to portray.

6

Deliver Defect-free applications for higher End-customer satisfaction
Our expertise in test governance, process and infrastructure helps our clients to optimize
their quality management and ensure defect-free applications. To derive better business
value, applications need to be delivered and upgraded faster, more cost-effectively and
with near-zero defects.

Software Performance Enhancement
Performance Enhancement ensures your systems are
implemented, and operationally supported to meet the
functional and performance requirements defined for the
solution.

Quality Assurance / QC Testing
We provide facilities and resources for testing End-to-End
aspects of the application, the integration with other systems
and the hosting infrastructure.

QC Testing/ Automation
We provide facilities and resources for functional and end-toend testing aspects of the application, the integration with
other systems and the hosting infrastructure.

7

Operate your delivery systems to yield better Business Value
Our professionals ensure your delivery channels are always up and running, attuned to your
business needs. We help you to run cost-effective and responsive customer interface and
infrastructure that ensures service stability and reliability, and enables rapid response to
incidences as well as support needs.

Web Content Maintenance
Our team of trained professionals support your full content life
cycle. They support your dynamic content management needs,
including version control, release management, restoration to
older version, creation/ maintenance and application of content
standards, conformance review processes leading to
consistent and healthy knowledge base of published content.

NOC Support
We offer 24x7x365 Remote Network Operation Center,
monitoring converged technologies, networks, systems,
applications and databases for availability, performance and
security. We make sure that the client operation runs 'roundthe-clock’ with reliable performance, as well as rapid escalation
and quick remediation of issues detected.

Customer Support
In order to enhance the value of customer interactions,
increase customers satisfaction and lower churn for our clients,
we deploy Trained agents to provide support to Web based
customers.

We also have technology professionals who conduct the full spectrum of IT
Auditing – from Server configuration to Network Integrity to Performance
Optimization.

8

Server Room

Secure, protected, monitored & managed.

Inernet Connectivity

Fully redundant fiber optic cables, located on two different rings.

Network
infrastructure

Core Switch (highly available & redundant)
VoIP ready
WAN optimization solution (Riverbed)

NOC Environment

Isolated, protected, monitored & space optimized.

Telephone System

Avaya IP Office System, integrated through IP trunk with
client Avaya system.

9

We value quality as the purpose and pursuit of our business
excellence.
We believe that our 'real' deliverables are the 'intangible' ones – objectivity, process
customization, meticulousness – which translate as tangible values for the client – dollar
saved and quality built leading to user delight. This partnership-in-purpose with our clients is
what defines us.

Our Agile Approach to Service Delivery makes sure that the focus is always on the “Value
Derived for the Client”.
Aspire orients its processes and deliverables on the value delivered to the client’s business.
Gaining an understanding on the specified and implicit requirements that will generate,
sustain and enhance the client business is the underlying purpose of the engagement. This
orientation enables our services to reach farther than delivering just the 100% of stated
deliverables. This “Partnership in Purpose” is the model for a healthy stream of value
deliverables and a trusted partner who provides a solid backend for client growth.

Effective
Resource
Management
Support for
Flexibility and
Growth

Optimized
Costs

ASPIRE
VALUE

Our mission is to provide top-notch,
customized, cost-effective quality
services that enable client
organizations to build and derive
better value from their information
technology solutions.
Our vision is to build a strong/reliable
IT offshore delivery channel and
consistently enhance the delivered
value for all our clients.

10

Cost Saving
We help the clients cut down both the establishment and running costs. (Quick Ramp-up and Turnaround)

Time Gain
The software application 'releases' are delivered faster and with near-zero bugs.

Agile Deliverable Control
Our delivery systems and processes are tailored to adapt those of the client. We have developed
mature reporting systems for better control of quality and timeliness of offshore deliverables.

Substantially reduced time-to-market
Client can execute upgrades and new projects with ease

Extended service portfolio
Comfort and TRUST of full suite of services from one provider.

Seamless Integration
Dedicated resources with the same commitment level of the client.

Efficient management of human resource dynamics
Easy ramp up to meet client project needs – skill-set managing, recruiting, training, deploying and
managing the mobility of RIGHT resources

Onsite Services
Aspire resources get trained and provide services on client site when required even with very short
notices.

11

WORDWILDE

EUROPE
UNITED STATES

12

Aspire
Khalil Sweiss Complex
#120 Queen Rania (University) Road
P.O. Box 840098
Amman 11181 Jordan
T + 962 6 516 3046
F + 962 6 516 3042

www.aspire.jo

Thank You

13


Slide 7

1

Aspire helps the clients in pursuit of high performance to optimize their costs and
effectively deploy resources, while supporting flexibility and capability for growth.
Our full array of services help you to focus more effectively on strategy and core
business activities, while improving efficiency on support activities.

We have delivered over

750,000
hours of

Quality
Management
services

350,000 350,000
hours of

hours of

Web Content
Management

Application
Engineering

300,000
hours of

Customer
Support

250,000
hours of

Remote Network
support services

2

Our offerings include application testing as well as comprehensive
application development, including enhancements and upgrades. We also
conduct technical research to build capacity, optimize client applications and
maximize the RoI on client projects. Additionally, we offer Content
Management, Customer Support and Remote Network Support.
Today our professionals are providing

Manual & Automated QC Testing

Remote Network Support

System Analysis & Documentation

Application Engineering Biz Talk

Web Content Management

Quality Assurance

Customer Support

Application Engineering oracle ERP

Application Engineering

3

System
Analysis /
Architecture

Application
Engineering

Web
Content
Mgmt

System
Design

Design /
Test
Planning

Network
Support

Engineering
Application

Quality
Control
Testing

Test
Results

Customer
Support

4

Quality Assurance

QC Testing Automation

Application Engineering

Application Engineering Biz Talk

Application Engineering
oracle ERP

Systems Analysis

Web Content Management

Customer Support

Network Support

Started in the year 2002, Aspire has grown from its 4 resources providing one line of service, to around 300+ professionals
providing 12 lines of service for the clients. The suite of services provided encompasses all phases of SDLC, Content
Management, Customer Support and Remote Network Support.
Automated Testing Tools
HP Mercury Quick TestPro, HP

Engineering Tools / Technology /
Methodology

Monitoring / Management / Helpdesk
Sola rWinds, Microsoft Systems

Mercury LoadRunner HP Mercury

Asp.Net, Oracle 10g, Vb.Net, C#,

Management Server (SMS), Keyrote,

Test Director, WatchFire.

Macromedia Flex, XML, XSLT, NANT,

Guardian Argent, Remedy, Liberum

NDoc, FSCOP, Synergy, Visual Studio,

helpdesk system.

Other Tools

TOAD, VSS, BizTalk, MSF, SPS, PWA
HTML, Java, CSS, Flash, Visio,

and MOSS 2007.

Rational Rose.

5

Build Agile Robust applications with minimum Time-to-Market and
Near-Zero Defects
Aspire's Agile approach ensures the delivery of reliable and tested SW applications quickly.
This approach also ensures that the delivered SW is flexible enough for changes and
enhancements to fit the client's emerging needs.

Application Engineering
We offer a flexible suite of application management solutions.
Your options range from production support and application
maintenance services to enhancements, upgrades or
comprehensive application development.

System Analysis & Design
We offer our expert team of system analysts who enable our
clients to build and operate information systems that
effectively and efficiently deliver the business objectives.

Creative Web Design
Our team of professional designers can match your content
with the ‘look and feel’ that you want to portray.

6

Deliver Defect-free applications for higher End-customer satisfaction
Our expertise in test governance, process and infrastructure helps our clients to optimize
their quality management and ensure defect-free applications. To derive better business
value, applications need to be delivered and upgraded faster, more cost-effectively and
with near-zero defects.

Software Performance Enhancement
Performance Enhancement ensures your systems are
implemented, and operationally supported to meet the
functional and performance requirements defined for the
solution.

Quality Assurance / QC Testing
We provide facilities and resources for testing End-to-End
aspects of the application, the integration with other systems
and the hosting infrastructure.

QC Testing/ Automation
We provide facilities and resources for functional and end-toend testing aspects of the application, the integration with
other systems and the hosting infrastructure.

7

Operate your delivery systems to yield better Business Value
Our professionals ensure your delivery channels are always up and running, attuned to your
business needs. We help you to run cost-effective and responsive customer interface and
infrastructure that ensures service stability and reliability, and enables rapid response to
incidences as well as support needs.

Web Content Maintenance
Our team of trained professionals support your full content life
cycle. They support your dynamic content management needs,
including version control, release management, restoration to
older version, creation/ maintenance and application of content
standards, conformance review processes leading to
consistent and healthy knowledge base of published content.

NOC Support
We offer 24x7x365 Remote Network Operation Center,
monitoring converged technologies, networks, systems,
applications and databases for availability, performance and
security. We make sure that the client operation runs 'roundthe-clock’ with reliable performance, as well as rapid escalation
and quick remediation of issues detected.

Customer Support
In order to enhance the value of customer interactions,
increase customers satisfaction and lower churn for our clients,
we deploy Trained agents to provide support to Web based
customers.

We also have technology professionals who conduct the full spectrum of IT
Auditing – from Server configuration to Network Integrity to Performance
Optimization.

8

Server Room

Secure, protected, monitored & managed.

Inernet Connectivity

Fully redundant fiber optic cables, located on two different rings.

Network
infrastructure

Core Switch (highly available & redundant)
VoIP ready
WAN optimization solution (Riverbed)

NOC Environment

Isolated, protected, monitored & space optimized.

Telephone System

Avaya IP Office System, integrated through IP trunk with
client Avaya system.

9

We value quality as the purpose and pursuit of our business
excellence.
We believe that our 'real' deliverables are the 'intangible' ones – objectivity, process
customization, meticulousness – which translate as tangible values for the client – dollar
saved and quality built leading to user delight. This partnership-in-purpose with our clients is
what defines us.

Our Agile Approach to Service Delivery makes sure that the focus is always on the “Value
Derived for the Client”.
Aspire orients its processes and deliverables on the value delivered to the client’s business.
Gaining an understanding on the specified and implicit requirements that will generate,
sustain and enhance the client business is the underlying purpose of the engagement. This
orientation enables our services to reach farther than delivering just the 100% of stated
deliverables. This “Partnership in Purpose” is the model for a healthy stream of value
deliverables and a trusted partner who provides a solid backend for client growth.

Effective
Resource
Management
Support for
Flexibility and
Growth

Optimized
Costs

ASPIRE
VALUE

Our mission is to provide top-notch,
customized, cost-effective quality
services that enable client
organizations to build and derive
better value from their information
technology solutions.
Our vision is to build a strong/reliable
IT offshore delivery channel and
consistently enhance the delivered
value for all our clients.

10

Cost Saving
We help the clients cut down both the establishment and running costs. (Quick Ramp-up and Turnaround)

Time Gain
The software application 'releases' are delivered faster and with near-zero bugs.

Agile Deliverable Control
Our delivery systems and processes are tailored to adapt those of the client. We have developed
mature reporting systems for better control of quality and timeliness of offshore deliverables.

Substantially reduced time-to-market
Client can execute upgrades and new projects with ease

Extended service portfolio
Comfort and TRUST of full suite of services from one provider.

Seamless Integration
Dedicated resources with the same commitment level of the client.

Efficient management of human resource dynamics
Easy ramp up to meet client project needs – skill-set managing, recruiting, training, deploying and
managing the mobility of RIGHT resources

Onsite Services
Aspire resources get trained and provide services on client site when required even with very short
notices.

11

WORDWILDE

EUROPE
UNITED STATES

12

Aspire
Khalil Sweiss Complex
#120 Queen Rania (University) Road
P.O. Box 840098
Amman 11181 Jordan
T + 962 6 516 3046
F + 962 6 516 3042

www.aspire.jo

Thank You

13


Slide 8

1

Aspire helps the clients in pursuit of high performance to optimize their costs and
effectively deploy resources, while supporting flexibility and capability for growth.
Our full array of services help you to focus more effectively on strategy and core
business activities, while improving efficiency on support activities.

We have delivered over

750,000
hours of

Quality
Management
services

350,000 350,000
hours of

hours of

Web Content
Management

Application
Engineering

300,000
hours of

Customer
Support

250,000
hours of

Remote Network
support services

2

Our offerings include application testing as well as comprehensive
application development, including enhancements and upgrades. We also
conduct technical research to build capacity, optimize client applications and
maximize the RoI on client projects. Additionally, we offer Content
Management, Customer Support and Remote Network Support.
Today our professionals are providing

Manual & Automated QC Testing

Remote Network Support

System Analysis & Documentation

Application Engineering Biz Talk

Web Content Management

Quality Assurance

Customer Support

Application Engineering oracle ERP

Application Engineering

3

System
Analysis /
Architecture

Application
Engineering

Web
Content
Mgmt

System
Design

Design /
Test
Planning

Network
Support

Engineering
Application

Quality
Control
Testing

Test
Results

Customer
Support

4

Quality Assurance

QC Testing Automation

Application Engineering

Application Engineering Biz Talk

Application Engineering
oracle ERP

Systems Analysis

Web Content Management

Customer Support

Network Support

Started in the year 2002, Aspire has grown from its 4 resources providing one line of service, to around 300+ professionals
providing 12 lines of service for the clients. The suite of services provided encompasses all phases of SDLC, Content
Management, Customer Support and Remote Network Support.
Automated Testing Tools
HP Mercury Quick TestPro, HP

Engineering Tools / Technology /
Methodology

Monitoring / Management / Helpdesk
Sola rWinds, Microsoft Systems

Mercury LoadRunner HP Mercury

Asp.Net, Oracle 10g, Vb.Net, C#,

Management Server (SMS), Keyrote,

Test Director, WatchFire.

Macromedia Flex, XML, XSLT, NANT,

Guardian Argent, Remedy, Liberum

NDoc, FSCOP, Synergy, Visual Studio,

helpdesk system.

Other Tools

TOAD, VSS, BizTalk, MSF, SPS, PWA
HTML, Java, CSS, Flash, Visio,

and MOSS 2007.

Rational Rose.

5

Build Agile Robust applications with minimum Time-to-Market and
Near-Zero Defects
Aspire's Agile approach ensures the delivery of reliable and tested SW applications quickly.
This approach also ensures that the delivered SW is flexible enough for changes and
enhancements to fit the client's emerging needs.

Application Engineering
We offer a flexible suite of application management solutions.
Your options range from production support and application
maintenance services to enhancements, upgrades or
comprehensive application development.

System Analysis & Design
We offer our expert team of system analysts who enable our
clients to build and operate information systems that
effectively and efficiently deliver the business objectives.

Creative Web Design
Our team of professional designers can match your content
with the ‘look and feel’ that you want to portray.

6

Deliver Defect-free applications for higher End-customer satisfaction
Our expertise in test governance, process and infrastructure helps our clients to optimize
their quality management and ensure defect-free applications. To derive better business
value, applications need to be delivered and upgraded faster, more cost-effectively and
with near-zero defects.

Software Performance Enhancement
Performance Enhancement ensures your systems are
implemented, and operationally supported to meet the
functional and performance requirements defined for the
solution.

Quality Assurance / QC Testing
We provide facilities and resources for testing End-to-End
aspects of the application, the integration with other systems
and the hosting infrastructure.

QC Testing/ Automation
We provide facilities and resources for functional and end-toend testing aspects of the application, the integration with
other systems and the hosting infrastructure.

7

Operate your delivery systems to yield better Business Value
Our professionals ensure your delivery channels are always up and running, attuned to your
business needs. We help you to run cost-effective and responsive customer interface and
infrastructure that ensures service stability and reliability, and enables rapid response to
incidences as well as support needs.

Web Content Maintenance
Our team of trained professionals support your full content life
cycle. They support your dynamic content management needs,
including version control, release management, restoration to
older version, creation/ maintenance and application of content
standards, conformance review processes leading to
consistent and healthy knowledge base of published content.

NOC Support
We offer 24x7x365 Remote Network Operation Center,
monitoring converged technologies, networks, systems,
applications and databases for availability, performance and
security. We make sure that the client operation runs 'roundthe-clock’ with reliable performance, as well as rapid escalation
and quick remediation of issues detected.

Customer Support
In order to enhance the value of customer interactions,
increase customers satisfaction and lower churn for our clients,
we deploy Trained agents to provide support to Web based
customers.

We also have technology professionals who conduct the full spectrum of IT
Auditing – from Server configuration to Network Integrity to Performance
Optimization.

8

Server Room

Secure, protected, monitored & managed.

Inernet Connectivity

Fully redundant fiber optic cables, located on two different rings.

Network
infrastructure

Core Switch (highly available & redundant)
VoIP ready
WAN optimization solution (Riverbed)

NOC Environment

Isolated, protected, monitored & space optimized.

Telephone System

Avaya IP Office System, integrated through IP trunk with
client Avaya system.

9

We value quality as the purpose and pursuit of our business
excellence.
We believe that our 'real' deliverables are the 'intangible' ones – objectivity, process
customization, meticulousness – which translate as tangible values for the client – dollar
saved and quality built leading to user delight. This partnership-in-purpose with our clients is
what defines us.

Our Agile Approach to Service Delivery makes sure that the focus is always on the “Value
Derived for the Client”.
Aspire orients its processes and deliverables on the value delivered to the client’s business.
Gaining an understanding on the specified and implicit requirements that will generate,
sustain and enhance the client business is the underlying purpose of the engagement. This
orientation enables our services to reach farther than delivering just the 100% of stated
deliverables. This “Partnership in Purpose” is the model for a healthy stream of value
deliverables and a trusted partner who provides a solid backend for client growth.

Effective
Resource
Management
Support for
Flexibility and
Growth

Optimized
Costs

ASPIRE
VALUE

Our mission is to provide top-notch,
customized, cost-effective quality
services that enable client
organizations to build and derive
better value from their information
technology solutions.
Our vision is to build a strong/reliable
IT offshore delivery channel and
consistently enhance the delivered
value for all our clients.

10

Cost Saving
We help the clients cut down both the establishment and running costs. (Quick Ramp-up and Turnaround)

Time Gain
The software application 'releases' are delivered faster and with near-zero bugs.

Agile Deliverable Control
Our delivery systems and processes are tailored to adapt those of the client. We have developed
mature reporting systems for better control of quality and timeliness of offshore deliverables.

Substantially reduced time-to-market
Client can execute upgrades and new projects with ease

Extended service portfolio
Comfort and TRUST of full suite of services from one provider.

Seamless Integration
Dedicated resources with the same commitment level of the client.

Efficient management of human resource dynamics
Easy ramp up to meet client project needs – skill-set managing, recruiting, training, deploying and
managing the mobility of RIGHT resources

Onsite Services
Aspire resources get trained and provide services on client site when required even with very short
notices.

11

WORDWILDE

EUROPE
UNITED STATES

12

Aspire
Khalil Sweiss Complex
#120 Queen Rania (University) Road
P.O. Box 840098
Amman 11181 Jordan
T + 962 6 516 3046
F + 962 6 516 3042

www.aspire.jo

Thank You

13


Slide 9

1

Aspire helps the clients in pursuit of high performance to optimize their costs and
effectively deploy resources, while supporting flexibility and capability for growth.
Our full array of services help you to focus more effectively on strategy and core
business activities, while improving efficiency on support activities.

We have delivered over

750,000
hours of

Quality
Management
services

350,000 350,000
hours of

hours of

Web Content
Management

Application
Engineering

300,000
hours of

Customer
Support

250,000
hours of

Remote Network
support services

2

Our offerings include application testing as well as comprehensive
application development, including enhancements and upgrades. We also
conduct technical research to build capacity, optimize client applications and
maximize the RoI on client projects. Additionally, we offer Content
Management, Customer Support and Remote Network Support.
Today our professionals are providing

Manual & Automated QC Testing

Remote Network Support

System Analysis & Documentation

Application Engineering Biz Talk

Web Content Management

Quality Assurance

Customer Support

Application Engineering oracle ERP

Application Engineering

3

System
Analysis /
Architecture

Application
Engineering

Web
Content
Mgmt

System
Design

Design /
Test
Planning

Network
Support

Engineering
Application

Quality
Control
Testing

Test
Results

Customer
Support

4

Quality Assurance

QC Testing Automation

Application Engineering

Application Engineering Biz Talk

Application Engineering
oracle ERP

Systems Analysis

Web Content Management

Customer Support

Network Support

Started in the year 2002, Aspire has grown from its 4 resources providing one line of service, to around 300+ professionals
providing 12 lines of service for the clients. The suite of services provided encompasses all phases of SDLC, Content
Management, Customer Support and Remote Network Support.
Automated Testing Tools
HP Mercury Quick TestPro, HP

Engineering Tools / Technology /
Methodology

Monitoring / Management / Helpdesk
Sola rWinds, Microsoft Systems

Mercury LoadRunner HP Mercury

Asp.Net, Oracle 10g, Vb.Net, C#,

Management Server (SMS), Keyrote,

Test Director, WatchFire.

Macromedia Flex, XML, XSLT, NANT,

Guardian Argent, Remedy, Liberum

NDoc, FSCOP, Synergy, Visual Studio,

helpdesk system.

Other Tools

TOAD, VSS, BizTalk, MSF, SPS, PWA
HTML, Java, CSS, Flash, Visio,

and MOSS 2007.

Rational Rose.

5

Build Agile Robust applications with minimum Time-to-Market and
Near-Zero Defects
Aspire's Agile approach ensures the delivery of reliable and tested SW applications quickly.
This approach also ensures that the delivered SW is flexible enough for changes and
enhancements to fit the client's emerging needs.

Application Engineering
We offer a flexible suite of application management solutions.
Your options range from production support and application
maintenance services to enhancements, upgrades or
comprehensive application development.

System Analysis & Design
We offer our expert team of system analysts who enable our
clients to build and operate information systems that
effectively and efficiently deliver the business objectives.

Creative Web Design
Our team of professional designers can match your content
with the ‘look and feel’ that you want to portray.

6

Deliver Defect-free applications for higher End-customer satisfaction
Our expertise in test governance, process and infrastructure helps our clients to optimize
their quality management and ensure defect-free applications. To derive better business
value, applications need to be delivered and upgraded faster, more cost-effectively and
with near-zero defects.

Software Performance Enhancement
Performance Enhancement ensures your systems are
implemented, and operationally supported to meet the
functional and performance requirements defined for the
solution.

Quality Assurance / QC Testing
We provide facilities and resources for testing End-to-End
aspects of the application, the integration with other systems
and the hosting infrastructure.

QC Testing/ Automation
We provide facilities and resources for functional and end-toend testing aspects of the application, the integration with
other systems and the hosting infrastructure.

7

Operate your delivery systems to yield better Business Value
Our professionals ensure your delivery channels are always up and running, attuned to your
business needs. We help you to run cost-effective and responsive customer interface and
infrastructure that ensures service stability and reliability, and enables rapid response to
incidences as well as support needs.

Web Content Maintenance
Our team of trained professionals support your full content life
cycle. They support your dynamic content management needs,
including version control, release management, restoration to
older version, creation/ maintenance and application of content
standards, conformance review processes leading to
consistent and healthy knowledge base of published content.

NOC Support
We offer 24x7x365 Remote Network Operation Center,
monitoring converged technologies, networks, systems,
applications and databases for availability, performance and
security. We make sure that the client operation runs 'roundthe-clock’ with reliable performance, as well as rapid escalation
and quick remediation of issues detected.

Customer Support
In order to enhance the value of customer interactions,
increase customers satisfaction and lower churn for our clients,
we deploy Trained agents to provide support to Web based
customers.

We also have technology professionals who conduct the full spectrum of IT
Auditing – from Server configuration to Network Integrity to Performance
Optimization.

8

Server Room

Secure, protected, monitored & managed.

Inernet Connectivity

Fully redundant fiber optic cables, located on two different rings.

Network
infrastructure

Core Switch (highly available & redundant)
VoIP ready
WAN optimization solution (Riverbed)

NOC Environment

Isolated, protected, monitored & space optimized.

Telephone System

Avaya IP Office System, integrated through IP trunk with
client Avaya system.

9

We value quality as the purpose and pursuit of our business
excellence.
We believe that our 'real' deliverables are the 'intangible' ones – objectivity, process
customization, meticulousness – which translate as tangible values for the client – dollar
saved and quality built leading to user delight. This partnership-in-purpose with our clients is
what defines us.

Our Agile Approach to Service Delivery makes sure that the focus is always on the “Value
Derived for the Client”.
Aspire orients its processes and deliverables on the value delivered to the client’s business.
Gaining an understanding on the specified and implicit requirements that will generate,
sustain and enhance the client business is the underlying purpose of the engagement. This
orientation enables our services to reach farther than delivering just the 100% of stated
deliverables. This “Partnership in Purpose” is the model for a healthy stream of value
deliverables and a trusted partner who provides a solid backend for client growth.

Effective
Resource
Management
Support for
Flexibility and
Growth

Optimized
Costs

ASPIRE
VALUE

Our mission is to provide top-notch,
customized, cost-effective quality
services that enable client
organizations to build and derive
better value from their information
technology solutions.
Our vision is to build a strong/reliable
IT offshore delivery channel and
consistently enhance the delivered
value for all our clients.

10

Cost Saving
We help the clients cut down both the establishment and running costs. (Quick Ramp-up and Turnaround)

Time Gain
The software application 'releases' are delivered faster and with near-zero bugs.

Agile Deliverable Control
Our delivery systems and processes are tailored to adapt those of the client. We have developed
mature reporting systems for better control of quality and timeliness of offshore deliverables.

Substantially reduced time-to-market
Client can execute upgrades and new projects with ease

Extended service portfolio
Comfort and TRUST of full suite of services from one provider.

Seamless Integration
Dedicated resources with the same commitment level of the client.

Efficient management of human resource dynamics
Easy ramp up to meet client project needs – skill-set managing, recruiting, training, deploying and
managing the mobility of RIGHT resources

Onsite Services
Aspire resources get trained and provide services on client site when required even with very short
notices.

11

WORDWILDE

EUROPE
UNITED STATES

12

Aspire
Khalil Sweiss Complex
#120 Queen Rania (University) Road
P.O. Box 840098
Amman 11181 Jordan
T + 962 6 516 3046
F + 962 6 516 3042

www.aspire.jo

Thank You

13


Slide 10

1

Aspire helps the clients in pursuit of high performance to optimize their costs and
effectively deploy resources, while supporting flexibility and capability for growth.
Our full array of services help you to focus more effectively on strategy and core
business activities, while improving efficiency on support activities.

We have delivered over

750,000
hours of

Quality
Management
services

350,000 350,000
hours of

hours of

Web Content
Management

Application
Engineering

300,000
hours of

Customer
Support

250,000
hours of

Remote Network
support services

2

Our offerings include application testing as well as comprehensive
application development, including enhancements and upgrades. We also
conduct technical research to build capacity, optimize client applications and
maximize the RoI on client projects. Additionally, we offer Content
Management, Customer Support and Remote Network Support.
Today our professionals are providing

Manual & Automated QC Testing

Remote Network Support

System Analysis & Documentation

Application Engineering Biz Talk

Web Content Management

Quality Assurance

Customer Support

Application Engineering oracle ERP

Application Engineering

3

System
Analysis /
Architecture

Application
Engineering

Web
Content
Mgmt

System
Design

Design /
Test
Planning

Network
Support

Engineering
Application

Quality
Control
Testing

Test
Results

Customer
Support

4

Quality Assurance

QC Testing Automation

Application Engineering

Application Engineering Biz Talk

Application Engineering
oracle ERP

Systems Analysis

Web Content Management

Customer Support

Network Support

Started in the year 2002, Aspire has grown from its 4 resources providing one line of service, to around 300+ professionals
providing 12 lines of service for the clients. The suite of services provided encompasses all phases of SDLC, Content
Management, Customer Support and Remote Network Support.
Automated Testing Tools
HP Mercury Quick TestPro, HP

Engineering Tools / Technology /
Methodology

Monitoring / Management / Helpdesk
Sola rWinds, Microsoft Systems

Mercury LoadRunner HP Mercury

Asp.Net, Oracle 10g, Vb.Net, C#,

Management Server (SMS), Keyrote,

Test Director, WatchFire.

Macromedia Flex, XML, XSLT, NANT,

Guardian Argent, Remedy, Liberum

NDoc, FSCOP, Synergy, Visual Studio,

helpdesk system.

Other Tools

TOAD, VSS, BizTalk, MSF, SPS, PWA
HTML, Java, CSS, Flash, Visio,

and MOSS 2007.

Rational Rose.

5

Build Agile Robust applications with minimum Time-to-Market and
Near-Zero Defects
Aspire's Agile approach ensures the delivery of reliable and tested SW applications quickly.
This approach also ensures that the delivered SW is flexible enough for changes and
enhancements to fit the client's emerging needs.

Application Engineering
We offer a flexible suite of application management solutions.
Your options range from production support and application
maintenance services to enhancements, upgrades or
comprehensive application development.

System Analysis & Design
We offer our expert team of system analysts who enable our
clients to build and operate information systems that
effectively and efficiently deliver the business objectives.

Creative Web Design
Our team of professional designers can match your content
with the ‘look and feel’ that you want to portray.

6

Deliver Defect-free applications for higher End-customer satisfaction
Our expertise in test governance, process and infrastructure helps our clients to optimize
their quality management and ensure defect-free applications. To derive better business
value, applications need to be delivered and upgraded faster, more cost-effectively and
with near-zero defects.

Software Performance Enhancement
Performance Enhancement ensures your systems are
implemented, and operationally supported to meet the
functional and performance requirements defined for the
solution.

Quality Assurance / QC Testing
We provide facilities and resources for testing End-to-End
aspects of the application, the integration with other systems
and the hosting infrastructure.

QC Testing/ Automation
We provide facilities and resources for functional and end-toend testing aspects of the application, the integration with
other systems and the hosting infrastructure.

7

Operate your delivery systems to yield better Business Value
Our professionals ensure your delivery channels are always up and running, attuned to your
business needs. We help you to run cost-effective and responsive customer interface and
infrastructure that ensures service stability and reliability, and enables rapid response to
incidences as well as support needs.

Web Content Maintenance
Our team of trained professionals support your full content life
cycle. They support your dynamic content management needs,
including version control, release management, restoration to
older version, creation/ maintenance and application of content
standards, conformance review processes leading to
consistent and healthy knowledge base of published content.

NOC Support
We offer 24x7x365 Remote Network Operation Center,
monitoring converged technologies, networks, systems,
applications and databases for availability, performance and
security. We make sure that the client operation runs 'roundthe-clock’ with reliable performance, as well as rapid escalation
and quick remediation of issues detected.

Customer Support
In order to enhance the value of customer interactions,
increase customers satisfaction and lower churn for our clients,
we deploy Trained agents to provide support to Web based
customers.

We also have technology professionals who conduct the full spectrum of IT
Auditing – from Server configuration to Network Integrity to Performance
Optimization.

8

Server Room

Secure, protected, monitored & managed.

Inernet Connectivity

Fully redundant fiber optic cables, located on two different rings.

Network
infrastructure

Core Switch (highly available & redundant)
VoIP ready
WAN optimization solution (Riverbed)

NOC Environment

Isolated, protected, monitored & space optimized.

Telephone System

Avaya IP Office System, integrated through IP trunk with
client Avaya system.

9

We value quality as the purpose and pursuit of our business
excellence.
We believe that our 'real' deliverables are the 'intangible' ones – objectivity, process
customization, meticulousness – which translate as tangible values for the client – dollar
saved and quality built leading to user delight. This partnership-in-purpose with our clients is
what defines us.

Our Agile Approach to Service Delivery makes sure that the focus is always on the “Value
Derived for the Client”.
Aspire orients its processes and deliverables on the value delivered to the client’s business.
Gaining an understanding on the specified and implicit requirements that will generate,
sustain and enhance the client business is the underlying purpose of the engagement. This
orientation enables our services to reach farther than delivering just the 100% of stated
deliverables. This “Partnership in Purpose” is the model for a healthy stream of value
deliverables and a trusted partner who provides a solid backend for client growth.

Effective
Resource
Management
Support for
Flexibility and
Growth

Optimized
Costs

ASPIRE
VALUE

Our mission is to provide top-notch,
customized, cost-effective quality
services that enable client
organizations to build and derive
better value from their information
technology solutions.
Our vision is to build a strong/reliable
IT offshore delivery channel and
consistently enhance the delivered
value for all our clients.

10

Cost Saving
We help the clients cut down both the establishment and running costs. (Quick Ramp-up and Turnaround)

Time Gain
The software application 'releases' are delivered faster and with near-zero bugs.

Agile Deliverable Control
Our delivery systems and processes are tailored to adapt those of the client. We have developed
mature reporting systems for better control of quality and timeliness of offshore deliverables.

Substantially reduced time-to-market
Client can execute upgrades and new projects with ease

Extended service portfolio
Comfort and TRUST of full suite of services from one provider.

Seamless Integration
Dedicated resources with the same commitment level of the client.

Efficient management of human resource dynamics
Easy ramp up to meet client project needs – skill-set managing, recruiting, training, deploying and
managing the mobility of RIGHT resources

Onsite Services
Aspire resources get trained and provide services on client site when required even with very short
notices.

11

WORDWILDE

EUROPE
UNITED STATES

12

Aspire
Khalil Sweiss Complex
#120 Queen Rania (University) Road
P.O. Box 840098
Amman 11181 Jordan
T + 962 6 516 3046
F + 962 6 516 3042

www.aspire.jo

Thank You

13


Slide 11

1

Aspire helps the clients in pursuit of high performance to optimize their costs and
effectively deploy resources, while supporting flexibility and capability for growth.
Our full array of services help you to focus more effectively on strategy and core
business activities, while improving efficiency on support activities.

We have delivered over

750,000
hours of

Quality
Management
services

350,000 350,000
hours of

hours of

Web Content
Management

Application
Engineering

300,000
hours of

Customer
Support

250,000
hours of

Remote Network
support services

2

Our offerings include application testing as well as comprehensive
application development, including enhancements and upgrades. We also
conduct technical research to build capacity, optimize client applications and
maximize the RoI on client projects. Additionally, we offer Content
Management, Customer Support and Remote Network Support.
Today our professionals are providing

Manual & Automated QC Testing

Remote Network Support

System Analysis & Documentation

Application Engineering Biz Talk

Web Content Management

Quality Assurance

Customer Support

Application Engineering oracle ERP

Application Engineering

3

System
Analysis /
Architecture

Application
Engineering

Web
Content
Mgmt

System
Design

Design /
Test
Planning

Network
Support

Engineering
Application

Quality
Control
Testing

Test
Results

Customer
Support

4

Quality Assurance

QC Testing Automation

Application Engineering

Application Engineering Biz Talk

Application Engineering
oracle ERP

Systems Analysis

Web Content Management

Customer Support

Network Support

Started in the year 2002, Aspire has grown from its 4 resources providing one line of service, to around 300+ professionals
providing 12 lines of service for the clients. The suite of services provided encompasses all phases of SDLC, Content
Management, Customer Support and Remote Network Support.
Automated Testing Tools
HP Mercury Quick TestPro, HP

Engineering Tools / Technology /
Methodology

Monitoring / Management / Helpdesk
Sola rWinds, Microsoft Systems

Mercury LoadRunner HP Mercury

Asp.Net, Oracle 10g, Vb.Net, C#,

Management Server (SMS), Keyrote,

Test Director, WatchFire.

Macromedia Flex, XML, XSLT, NANT,

Guardian Argent, Remedy, Liberum

NDoc, FSCOP, Synergy, Visual Studio,

helpdesk system.

Other Tools

TOAD, VSS, BizTalk, MSF, SPS, PWA
HTML, Java, CSS, Flash, Visio,

and MOSS 2007.

Rational Rose.

5

Build Agile Robust applications with minimum Time-to-Market and
Near-Zero Defects
Aspire's Agile approach ensures the delivery of reliable and tested SW applications quickly.
This approach also ensures that the delivered SW is flexible enough for changes and
enhancements to fit the client's emerging needs.

Application Engineering
We offer a flexible suite of application management solutions.
Your options range from production support and application
maintenance services to enhancements, upgrades or
comprehensive application development.

System Analysis & Design
We offer our expert team of system analysts who enable our
clients to build and operate information systems that
effectively and efficiently deliver the business objectives.

Creative Web Design
Our team of professional designers can match your content
with the ‘look and feel’ that you want to portray.

6

Deliver Defect-free applications for higher End-customer satisfaction
Our expertise in test governance, process and infrastructure helps our clients to optimize
their quality management and ensure defect-free applications. To derive better business
value, applications need to be delivered and upgraded faster, more cost-effectively and
with near-zero defects.

Software Performance Enhancement
Performance Enhancement ensures your systems are
implemented, and operationally supported to meet the
functional and performance requirements defined for the
solution.

Quality Assurance / QC Testing
We provide facilities and resources for testing End-to-End
aspects of the application, the integration with other systems
and the hosting infrastructure.

QC Testing/ Automation
We provide facilities and resources for functional and end-toend testing aspects of the application, the integration with
other systems and the hosting infrastructure.

7

Operate your delivery systems to yield better Business Value
Our professionals ensure your delivery channels are always up and running, attuned to your
business needs. We help you to run cost-effective and responsive customer interface and
infrastructure that ensures service stability and reliability, and enables rapid response to
incidences as well as support needs.

Web Content Maintenance
Our team of trained professionals support your full content life
cycle. They support your dynamic content management needs,
including version control, release management, restoration to
older version, creation/ maintenance and application of content
standards, conformance review processes leading to
consistent and healthy knowledge base of published content.

NOC Support
We offer 24x7x365 Remote Network Operation Center,
monitoring converged technologies, networks, systems,
applications and databases for availability, performance and
security. We make sure that the client operation runs 'roundthe-clock’ with reliable performance, as well as rapid escalation
and quick remediation of issues detected.

Customer Support
In order to enhance the value of customer interactions,
increase customers satisfaction and lower churn for our clients,
we deploy Trained agents to provide support to Web based
customers.

We also have technology professionals who conduct the full spectrum of IT
Auditing – from Server configuration to Network Integrity to Performance
Optimization.

8

Server Room

Secure, protected, monitored & managed.

Inernet Connectivity

Fully redundant fiber optic cables, located on two different rings.

Network
infrastructure

Core Switch (highly available & redundant)
VoIP ready
WAN optimization solution (Riverbed)

NOC Environment

Isolated, protected, monitored & space optimized.

Telephone System

Avaya IP Office System, integrated through IP trunk with
client Avaya system.

9

We value quality as the purpose and pursuit of our business
excellence.
We believe that our 'real' deliverables are the 'intangible' ones – objectivity, process
customization, meticulousness – which translate as tangible values for the client – dollar
saved and quality built leading to user delight. This partnership-in-purpose with our clients is
what defines us.

Our Agile Approach to Service Delivery makes sure that the focus is always on the “Value
Derived for the Client”.
Aspire orients its processes and deliverables on the value delivered to the client’s business.
Gaining an understanding on the specified and implicit requirements that will generate,
sustain and enhance the client business is the underlying purpose of the engagement. This
orientation enables our services to reach farther than delivering just the 100% of stated
deliverables. This “Partnership in Purpose” is the model for a healthy stream of value
deliverables and a trusted partner who provides a solid backend for client growth.

Effective
Resource
Management
Support for
Flexibility and
Growth

Optimized
Costs

ASPIRE
VALUE

Our mission is to provide top-notch,
customized, cost-effective quality
services that enable client
organizations to build and derive
better value from their information
technology solutions.
Our vision is to build a strong/reliable
IT offshore delivery channel and
consistently enhance the delivered
value for all our clients.

10

Cost Saving
We help the clients cut down both the establishment and running costs. (Quick Ramp-up and Turnaround)

Time Gain
The software application 'releases' are delivered faster and with near-zero bugs.

Agile Deliverable Control
Our delivery systems and processes are tailored to adapt those of the client. We have developed
mature reporting systems for better control of quality and timeliness of offshore deliverables.

Substantially reduced time-to-market
Client can execute upgrades and new projects with ease

Extended service portfolio
Comfort and TRUST of full suite of services from one provider.

Seamless Integration
Dedicated resources with the same commitment level of the client.

Efficient management of human resource dynamics
Easy ramp up to meet client project needs – skill-set managing, recruiting, training, deploying and
managing the mobility of RIGHT resources

Onsite Services
Aspire resources get trained and provide services on client site when required even with very short
notices.

11

WORDWILDE

EUROPE
UNITED STATES

12

Aspire
Khalil Sweiss Complex
#120 Queen Rania (University) Road
P.O. Box 840098
Amman 11181 Jordan
T + 962 6 516 3046
F + 962 6 516 3042

www.aspire.jo

Thank You

13


Slide 12

1

Aspire helps the clients in pursuit of high performance to optimize their costs and
effectively deploy resources, while supporting flexibility and capability for growth.
Our full array of services help you to focus more effectively on strategy and core
business activities, while improving efficiency on support activities.

We have delivered over

750,000
hours of

Quality
Management
services

350,000 350,000
hours of

hours of

Web Content
Management

Application
Engineering

300,000
hours of

Customer
Support

250,000
hours of

Remote Network
support services

2

Our offerings include application testing as well as comprehensive
application development, including enhancements and upgrades. We also
conduct technical research to build capacity, optimize client applications and
maximize the RoI on client projects. Additionally, we offer Content
Management, Customer Support and Remote Network Support.
Today our professionals are providing

Manual & Automated QC Testing

Remote Network Support

System Analysis & Documentation

Application Engineering Biz Talk

Web Content Management

Quality Assurance

Customer Support

Application Engineering oracle ERP

Application Engineering

3

System
Analysis /
Architecture

Application
Engineering

Web
Content
Mgmt

System
Design

Design /
Test
Planning

Network
Support

Engineering
Application

Quality
Control
Testing

Test
Results

Customer
Support

4

Quality Assurance

QC Testing Automation

Application Engineering

Application Engineering Biz Talk

Application Engineering
oracle ERP

Systems Analysis

Web Content Management

Customer Support

Network Support

Started in the year 2002, Aspire has grown from its 4 resources providing one line of service, to around 300+ professionals
providing 12 lines of service for the clients. The suite of services provided encompasses all phases of SDLC, Content
Management, Customer Support and Remote Network Support.
Automated Testing Tools
HP Mercury Quick TestPro, HP

Engineering Tools / Technology /
Methodology

Monitoring / Management / Helpdesk
Sola rWinds, Microsoft Systems

Mercury LoadRunner HP Mercury

Asp.Net, Oracle 10g, Vb.Net, C#,

Management Server (SMS), Keyrote,

Test Director, WatchFire.

Macromedia Flex, XML, XSLT, NANT,

Guardian Argent, Remedy, Liberum

NDoc, FSCOP, Synergy, Visual Studio,

helpdesk system.

Other Tools

TOAD, VSS, BizTalk, MSF, SPS, PWA
HTML, Java, CSS, Flash, Visio,

and MOSS 2007.

Rational Rose.

5

Build Agile Robust applications with minimum Time-to-Market and
Near-Zero Defects
Aspire's Agile approach ensures the delivery of reliable and tested SW applications quickly.
This approach also ensures that the delivered SW is flexible enough for changes and
enhancements to fit the client's emerging needs.

Application Engineering
We offer a flexible suite of application management solutions.
Your options range from production support and application
maintenance services to enhancements, upgrades or
comprehensive application development.

System Analysis & Design
We offer our expert team of system analysts who enable our
clients to build and operate information systems that
effectively and efficiently deliver the business objectives.

Creative Web Design
Our team of professional designers can match your content
with the ‘look and feel’ that you want to portray.

6

Deliver Defect-free applications for higher End-customer satisfaction
Our expertise in test governance, process and infrastructure helps our clients to optimize
their quality management and ensure defect-free applications. To derive better business
value, applications need to be delivered and upgraded faster, more cost-effectively and
with near-zero defects.

Software Performance Enhancement
Performance Enhancement ensures your systems are
implemented, and operationally supported to meet the
functional and performance requirements defined for the
solution.

Quality Assurance / QC Testing
We provide facilities and resources for testing End-to-End
aspects of the application, the integration with other systems
and the hosting infrastructure.

QC Testing/ Automation
We provide facilities and resources for functional and end-toend testing aspects of the application, the integration with
other systems and the hosting infrastructure.

7

Operate your delivery systems to yield better Business Value
Our professionals ensure your delivery channels are always up and running, attuned to your
business needs. We help you to run cost-effective and responsive customer interface and
infrastructure that ensures service stability and reliability, and enables rapid response to
incidences as well as support needs.

Web Content Maintenance
Our team of trained professionals support your full content life
cycle. They support your dynamic content management needs,
including version control, release management, restoration to
older version, creation/ maintenance and application of content
standards, conformance review processes leading to
consistent and healthy knowledge base of published content.

NOC Support
We offer 24x7x365 Remote Network Operation Center,
monitoring converged technologies, networks, systems,
applications and databases for availability, performance and
security. We make sure that the client operation runs 'roundthe-clock’ with reliable performance, as well as rapid escalation
and quick remediation of issues detected.

Customer Support
In order to enhance the value of customer interactions,
increase customers satisfaction and lower churn for our clients,
we deploy Trained agents to provide support to Web based
customers.

We also have technology professionals who conduct the full spectrum of IT
Auditing – from Server configuration to Network Integrity to Performance
Optimization.

8

Server Room

Secure, protected, monitored & managed.

Inernet Connectivity

Fully redundant fiber optic cables, located on two different rings.

Network
infrastructure

Core Switch (highly available & redundant)
VoIP ready
WAN optimization solution (Riverbed)

NOC Environment

Isolated, protected, monitored & space optimized.

Telephone System

Avaya IP Office System, integrated through IP trunk with
client Avaya system.

9

We value quality as the purpose and pursuit of our business
excellence.
We believe that our 'real' deliverables are the 'intangible' ones – objectivity, process
customization, meticulousness – which translate as tangible values for the client – dollar
saved and quality built leading to user delight. This partnership-in-purpose with our clients is
what defines us.

Our Agile Approach to Service Delivery makes sure that the focus is always on the “Value
Derived for the Client”.
Aspire orients its processes and deliverables on the value delivered to the client’s business.
Gaining an understanding on the specified and implicit requirements that will generate,
sustain and enhance the client business is the underlying purpose of the engagement. This
orientation enables our services to reach farther than delivering just the 100% of stated
deliverables. This “Partnership in Purpose” is the model for a healthy stream of value
deliverables and a trusted partner who provides a solid backend for client growth.

Effective
Resource
Management
Support for
Flexibility and
Growth

Optimized
Costs

ASPIRE
VALUE

Our mission is to provide top-notch,
customized, cost-effective quality
services that enable client
organizations to build and derive
better value from their information
technology solutions.
Our vision is to build a strong/reliable
IT offshore delivery channel and
consistently enhance the delivered
value for all our clients.

10

Cost Saving
We help the clients cut down both the establishment and running costs. (Quick Ramp-up and Turnaround)

Time Gain
The software application 'releases' are delivered faster and with near-zero bugs.

Agile Deliverable Control
Our delivery systems and processes are tailored to adapt those of the client. We have developed
mature reporting systems for better control of quality and timeliness of offshore deliverables.

Substantially reduced time-to-market
Client can execute upgrades and new projects with ease

Extended service portfolio
Comfort and TRUST of full suite of services from one provider.

Seamless Integration
Dedicated resources with the same commitment level of the client.

Efficient management of human resource dynamics
Easy ramp up to meet client project needs – skill-set managing, recruiting, training, deploying and
managing the mobility of RIGHT resources

Onsite Services
Aspire resources get trained and provide services on client site when required even with very short
notices.

11

WORDWILDE

EUROPE
UNITED STATES

12

Aspire
Khalil Sweiss Complex
#120 Queen Rania (University) Road
P.O. Box 840098
Amman 11181 Jordan
T + 962 6 516 3046
F + 962 6 516 3042

www.aspire.jo

Thank You

13


Slide 13

1

Aspire helps the clients in pursuit of high performance to optimize their costs and
effectively deploy resources, while supporting flexibility and capability for growth.
Our full array of services help you to focus more effectively on strategy and core
business activities, while improving efficiency on support activities.

We have delivered over

750,000
hours of

Quality
Management
services

350,000 350,000
hours of

hours of

Web Content
Management

Application
Engineering

300,000
hours of

Customer
Support

250,000
hours of

Remote Network
support services

2

Our offerings include application testing as well as comprehensive
application development, including enhancements and upgrades. We also
conduct technical research to build capacity, optimize client applications and
maximize the RoI on client projects. Additionally, we offer Content
Management, Customer Support and Remote Network Support.
Today our professionals are providing

Manual & Automated QC Testing

Remote Network Support

System Analysis & Documentation

Application Engineering Biz Talk

Web Content Management

Quality Assurance

Customer Support

Application Engineering oracle ERP

Application Engineering

3

System
Analysis /
Architecture

Application
Engineering

Web
Content
Mgmt

System
Design

Design /
Test
Planning

Network
Support

Engineering
Application

Quality
Control
Testing

Test
Results

Customer
Support

4

Quality Assurance

QC Testing Automation

Application Engineering

Application Engineering Biz Talk

Application Engineering
oracle ERP

Systems Analysis

Web Content Management

Customer Support

Network Support

Started in the year 2002, Aspire has grown from its 4 resources providing one line of service, to around 300+ professionals
providing 12 lines of service for the clients. The suite of services provided encompasses all phases of SDLC, Content
Management, Customer Support and Remote Network Support.
Automated Testing Tools
HP Mercury Quick TestPro, HP

Engineering Tools / Technology /
Methodology

Monitoring / Management / Helpdesk
Sola rWinds, Microsoft Systems

Mercury LoadRunner HP Mercury

Asp.Net, Oracle 10g, Vb.Net, C#,

Management Server (SMS), Keyrote,

Test Director, WatchFire.

Macromedia Flex, XML, XSLT, NANT,

Guardian Argent, Remedy, Liberum

NDoc, FSCOP, Synergy, Visual Studio,

helpdesk system.

Other Tools

TOAD, VSS, BizTalk, MSF, SPS, PWA
HTML, Java, CSS, Flash, Visio,

and MOSS 2007.

Rational Rose.

5

Build Agile Robust applications with minimum Time-to-Market and
Near-Zero Defects
Aspire's Agile approach ensures the delivery of reliable and tested SW applications quickly.
This approach also ensures that the delivered SW is flexible enough for changes and
enhancements to fit the client's emerging needs.

Application Engineering
We offer a flexible suite of application management solutions.
Your options range from production support and application
maintenance services to enhancements, upgrades or
comprehensive application development.

System Analysis & Design
We offer our expert team of system analysts who enable our
clients to build and operate information systems that
effectively and efficiently deliver the business objectives.

Creative Web Design
Our team of professional designers can match your content
with the ‘look and feel’ that you want to portray.

6

Deliver Defect-free applications for higher End-customer satisfaction
Our expertise in test governance, process and infrastructure helps our clients to optimize
their quality management and ensure defect-free applications. To derive better business
value, applications need to be delivered and upgraded faster, more cost-effectively and
with near-zero defects.

Software Performance Enhancement
Performance Enhancement ensures your systems are
implemented, and operationally supported to meet the
functional and performance requirements defined for the
solution.

Quality Assurance / QC Testing
We provide facilities and resources for testing End-to-End
aspects of the application, the integration with other systems
and the hosting infrastructure.

QC Testing/ Automation
We provide facilities and resources for functional and end-toend testing aspects of the application, the integration with
other systems and the hosting infrastructure.

7

Operate your delivery systems to yield better Business Value
Our professionals ensure your delivery channels are always up and running, attuned to your
business needs. We help you to run cost-effective and responsive customer interface and
infrastructure that ensures service stability and reliability, and enables rapid response to
incidences as well as support needs.

Web Content Maintenance
Our team of trained professionals support your full content life
cycle. They support your dynamic content management needs,
including version control, release management, restoration to
older version, creation/ maintenance and application of content
standards, conformance review processes leading to
consistent and healthy knowledge base of published content.

NOC Support
We offer 24x7x365 Remote Network Operation Center,
monitoring converged technologies, networks, systems,
applications and databases for availability, performance and
security. We make sure that the client operation runs 'roundthe-clock’ with reliable performance, as well as rapid escalation
and quick remediation of issues detected.

Customer Support
In order to enhance the value of customer interactions,
increase customers satisfaction and lower churn for our clients,
we deploy Trained agents to provide support to Web based
customers.

We also have technology professionals who conduct the full spectrum of IT
Auditing – from Server configuration to Network Integrity to Performance
Optimization.

8

Server Room

Secure, protected, monitored & managed.

Inernet Connectivity

Fully redundant fiber optic cables, located on two different rings.

Network
infrastructure

Core Switch (highly available & redundant)
VoIP ready
WAN optimization solution (Riverbed)

NOC Environment

Isolated, protected, monitored & space optimized.

Telephone System

Avaya IP Office System, integrated through IP trunk with
client Avaya system.

9

We value quality as the purpose and pursuit of our business
excellence.
We believe that our 'real' deliverables are the 'intangible' ones – objectivity, process
customization, meticulousness – which translate as tangible values for the client – dollar
saved and quality built leading to user delight. This partnership-in-purpose with our clients is
what defines us.

Our Agile Approach to Service Delivery makes sure that the focus is always on the “Value
Derived for the Client”.
Aspire orients its processes and deliverables on the value delivered to the client’s business.
Gaining an understanding on the specified and implicit requirements that will generate,
sustain and enhance the client business is the underlying purpose of the engagement. This
orientation enables our services to reach farther than delivering just the 100% of stated
deliverables. This “Partnership in Purpose” is the model for a healthy stream of value
deliverables and a trusted partner who provides a solid backend for client growth.

Effective
Resource
Management
Support for
Flexibility and
Growth

Optimized
Costs

ASPIRE
VALUE

Our mission is to provide top-notch,
customized, cost-effective quality
services that enable client
organizations to build and derive
better value from their information
technology solutions.
Our vision is to build a strong/reliable
IT offshore delivery channel and
consistently enhance the delivered
value for all our clients.

10

Cost Saving
We help the clients cut down both the establishment and running costs. (Quick Ramp-up and Turnaround)

Time Gain
The software application 'releases' are delivered faster and with near-zero bugs.

Agile Deliverable Control
Our delivery systems and processes are tailored to adapt those of the client. We have developed
mature reporting systems for better control of quality and timeliness of offshore deliverables.

Substantially reduced time-to-market
Client can execute upgrades and new projects with ease

Extended service portfolio
Comfort and TRUST of full suite of services from one provider.

Seamless Integration
Dedicated resources with the same commitment level of the client.

Efficient management of human resource dynamics
Easy ramp up to meet client project needs – skill-set managing, recruiting, training, deploying and
managing the mobility of RIGHT resources

Onsite Services
Aspire resources get trained and provide services on client site when required even with very short
notices.

11

WORDWILDE

EUROPE
UNITED STATES

12

Aspire
Khalil Sweiss Complex
#120 Queen Rania (University) Road
P.O. Box 840098
Amman 11181 Jordan
T + 962 6 516 3046
F + 962 6 516 3042

www.aspire.jo

Thank You

13