ISO ClaimSearch® Reading the New Match Reports This demonstration runs automatically. To move forward, press the “Down Page” button, to go back, press the.
Download ReportTranscript ISO ClaimSearch® Reading the New Match Reports This demonstration runs automatically. To move forward, press the “Down Page” button, to go back, press the.
Slide 1
ISO ClaimSearch®
Reading the New Match Reports
This demonstration runs automatically.
To move forward, press the “Down Page”
button, to go back, press the “Page Up”
button on your computer keyboard.
Slide 2
Initiating
claim information
New – Summary
of the Match Report
by party
New – Total number
of match reasons for
this party
New – Key fraud
indicators (15 available*)
are from the initiating
claim or Match Reports
*See all 15 at the end of the
New – Link to claim in
the detailed Match
Report
New – Reasons for
matches for this
claim
Report. One or more could
appear on a Match Report
Slide 3
Matching claim
information
(claim level)
New – SIU contact
information
(claim level)
Slide 4
Involved party
information
New – New information
that is entered on the
claim report on the
party level
Slide 5
Top 15 Fraud Indicators
One or more could appear on a Match Report
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
Prior SIU involvement
Prior salvage
Professional discipline/sanctions
Prior claims history
30-day pre/post-policy inception/cancellation
Invalid SSN
Death Master File hit on SSN
Vehicle identification number (VIN) failed edit
Mail-drop address match
Delayed reporting
Appearance on NICB Forewarn notice
Undocumented loss (no police/incident reports)
For Workers Compensation Claims
13. Date of hire/termination/layoff to date of loss
14. Day of loss – Monday or Friday; day after a holiday
5
For Property Claims
15. Loss location different from insured address
Slide 6
Need More Information?
Contact Customer Support
For more information, please contact
ISO ClaimSearch at 1-800-888-4476,
option 2, option 2. Or send e-mail to
[email protected].
6
ISO ClaimSearch®
Reading the New Match Reports
This demonstration runs automatically.
To move forward, press the “Down Page”
button, to go back, press the “Page Up”
button on your computer keyboard.
Slide 2
Initiating
claim information
New – Summary
of the Match Report
by party
New – Total number
of match reasons for
this party
New – Key fraud
indicators (15 available*)
are from the initiating
claim or Match Reports
*See all 15 at the end of the
New – Link to claim in
the detailed Match
Report
New – Reasons for
matches for this
claim
Report. One or more could
appear on a Match Report
Slide 3
Matching claim
information
(claim level)
New – SIU contact
information
(claim level)
Slide 4
Involved party
information
New – New information
that is entered on the
claim report on the
party level
Slide 5
Top 15 Fraud Indicators
One or more could appear on a Match Report
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.
Prior SIU involvement
Prior salvage
Professional discipline/sanctions
Prior claims history
30-day pre/post-policy inception/cancellation
Invalid SSN
Death Master File hit on SSN
Vehicle identification number (VIN) failed edit
Mail-drop address match
Delayed reporting
Appearance on NICB Forewarn notice
Undocumented loss (no police/incident reports)
For Workers Compensation Claims
13. Date of hire/termination/layoff to date of loss
14. Day of loss – Monday or Friday; day after a holiday
5
For Property Claims
15. Loss location different from insured address
Slide 6
Need More Information?
Contact Customer Support
For more information, please contact
ISO ClaimSearch at 1-800-888-4476,
option 2, option 2. Or send e-mail to
[email protected].
6