Slide 1

ISO ClaimSearch®
Reading the New Match Reports

This demonstration runs automatically.
To move forward, press the “Down Page”
button, to go back, press the “Page Up”
button on your computer keyboard.


Slide 2

Initiating
claim information
New – Summary
of the Match Report
by party

New – Total number
of match reasons for
this party

New – Key fraud
indicators (15 available*)
are from the initiating
claim or Match Reports

*See all 15 at the end of the
New – Link to claim in
the detailed Match
Report

New – Reasons for
matches for this
claim

Report. One or more could
appear on a Match Report


Slide 3

Matching claim
information
(claim level)

New – SIU contact
information
(claim level)


Slide 4

Involved party
information

New – New information
that is entered on the
claim report on the
party level


Slide 5

Top 15 Fraud Indicators
One or more could appear on a Match Report
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
11.
12.

Prior SIU involvement
Prior salvage
Professional discipline/sanctions
Prior claims history
30-day pre/post-policy inception/cancellation
Invalid SSN
Death Master File hit on SSN
Vehicle identification number (VIN) failed edit
Mail-drop address match
Delayed reporting
Appearance on NICB Forewarn notice
Undocumented loss (no police/incident reports)

For Workers Compensation Claims
13. Date of hire/termination/layoff to date of loss
14. Day of loss – Monday or Friday; day after a holiday

5

For Property Claims
15. Loss location different from insured address


Slide 6

Need More Information?
Contact Customer Support

For more information, please contact
ISO ClaimSearch at 1-800-888-4476,
option 2, option 2. Or send e-mail to
[email protected].

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