Slide 1

Partners:
In order to provide our Customers with top quality service,
ProvN/Legacy has formed partnerships with the following
companies:

Product Line:

SecurityGuardTM
WordPerfectTM
TAPESYSTM
THRUwayTM
RaxcoSupportTM

RaxMasterTM

AUDIT
AUDIT: OpenVMS Security Software
Audit enhances native security by providing terminal
session logging, audit trail reduction, analysis, and
reporting, not otherwise available on OpenVMS.
•Analysis by SECMAN
•Customization of reporting analysis
•Selective auditing of users

•Selective auditing by date and time
•Selective auditing by file access

Intruder Alert
Intruder Alert: OpenVMS Intrusion Detection
Intruder Alert provides real time intrusion detection and
response capabilities, which enable administrators to
proactively manage computing environment security.
•Real time intrusion detection
•Can notify via e-mail specified users of security violations
•Can take specified actions against intruders
•INSPECTOR tool allows for reading of open AUDIT logs
•Interacts with AUDIT

KBLock
KBLock: OpenVMS Terminal Protection
KBLock enhances native OpenVMS Security for VAX and
Alpha systems, by providing easily implemented protection
to unattended active terminals. Such functionality is not
otherwise available in standard OpenVMS environments.
•Users can lock their terminal with a single key stroke
•Security Managers can remotely lock terminals
•Customer defined monitoring criteria
•Customer defined action taken on idle terminals
•Easily configured to site security policy

WordPerfect
The most versatile and powerful communications
solution for today’s OpenVMS users.
• Standardize your corporate word processing
across platforms
• Integrate text and graphics
• Print to any of the over 1000 printers supported by
WordPerfect
• Link spreadsheets and graphics to your documents
• Keyboard mapping available
• Users from other platforms easily trained
• Available in multiple languages

Software Partners/32

TAPEsys

TM

THRUway

TM

TAPEsys
TAPESYS is an automated data protection tool that manages a corporation's
most valuable resource - its data. Operating in an OpenVMS environment,
TAPESYS provides a menu-driven suite of functions including backup,
restore, media management, and archiving

•Provides a full set of features for automating the backup and restore of
corporate-wide data
•Provides all the tools needed to manage your tape or cartridge library
•Provides full archiving facilities in addition to media management
•Provides multiple security features
•Users can independently restore files
•Report Menu enabling the operator to produce reports quickly on all
volumes in the library

THRUway
THRUway, The OpenVMS Remote Device Access System, bridges the
gap from a remote VAX or AXP to a central VAX or AXP, simplifies file
access, and provides easy and safe management of remote data from the
main site.
•Transfer data in the context of any standard VMS I/O format, including
BACKUP
•Makes a clustered tape drive appear as a local drive to remote users
•Makes a remote disk drive appear as a local drive
•Works in conjunction with TAPESYS® to schedule drive backups of
remote disk
•Eliminates the need for operator involvement at a remote site

•Uses DCL and menu interfaces

RaxcoSupport

RaxcoSupport is a package of software tools that
makes user support on your OpenVMS computer
systems more efficient and more effective.

•Interactive user assistance, tutoring, and collaboration on
joint projects
•Session recording for troubleshooting and documentation
•Remote computer connections and dial-in, remote-site
support
•User training and group software demonstration
•Multiple terminal sessions and screen displays
•Log file formatting

RaxcoSupport Applications
•CONTRL
•RTMon
•INSTRUCTOR

•ATTEND
•Carbon Copy
•FRAMER

•Window
•CALOUT

CONTRL
An interactive monitoring, training, and user
support Software for OpenVMS VAX, & AXP
systems, as well as running on Itanium. This
product contains two separate programs, CONTRL
& BLOCK
Contrl allows you to interactively monitor terminals
logged onto the system. It has four basic modes
(WATCH, ASSIST, RECALL, SEND).

CONTRL’s monitoring modes:
•WATCH – Enables you to connect to and monitor a
target terminal
•ASSIST – Allows you to connect to a target terminal and
enter data to the target process
•RECALL – Allows you to obtain the DCL-command
recall buffer for a target terminal, and either view it on
screen or write it to a log file
•SEND – Allows you to send input to the target terminal
without leaving the CONTRL command line

Block program:
The BLOCK program is designed to prevent system
users from monitoring your terminal without
permission. It can be accessed at the DCL command
line or automatically executed through
system/personal login procedures.

RTMon:
RTMon is a program that allows RaxcoSupport and
CONTRL, to watch remote (RT) devices. However, it will
not allow you to enter or send data to the process of a user on
a remote device. Once installed, RTMon operates
transparently.
•Connect to an RT device and watch a user on this remote
terminal

•Obtain DCL-command recall buffer for a remote device,
and view it on screen
•Utilize the BLOCK command to prevent system users from
watching the remote device without permission

INSTRUCTOR:
A program within CONTRL or RaxcoSupport that
allows a single instructor to generate information or
demonstrate application software to selected students at one
time. It is an instruction delivery tool.
•Instantaneous two-way communication between instructor
and students
•More proactive instruction sessions
•Control over the content of your instruction sessions
•Financial and time saving in eliminating the need to travel
to different sites to attend training

•More frequent and varied training of staff

ATTEND
ATTEND is used by both RaxcoSupport and CONTRL as an attendance
tool for multiple students. It allows students, with the appropriate
identifier, to join an INSTRUCTOR course. Once admitted to a course a
student can immediately view all materials generated by the instructor. In
addition, the students can send messages to the instructor at any time.
•Allows a student to quickly join an available course
•Enables multiple students to be connected to a single instructor and
course
•Permits a student to join a course that has already been started and
preview previously generated information
•Contains an on line help utility
•Enables the student to communicate directly with the instructor by
sending and receiving messages

CarbonCopy
CarbonCopy is a program within RaxcoSupport that creates a log file of
your terminal session. You have the option of recording every byte of
information that passes between your terminal and the system, or only
your input into the system. It allows you to preserve a record of anything
done at your terminal, for later review and analysis.
•As a diagnostic tool – For instance, if you are running into problems
with a particular application, you can create a log file of your activity so
that support personnel can see exactly what you did without having to
duplicate the procedure,
•As documentation – At some sites these log files are created, edited,
and then included in documentation.
•As a tool for detecting software problems – You can place a command
to turn on CarbonCopy in a DCL command file so that unexpected
events or errors with code can be captured as the occur. This is
especially useful in tracking random problems that are occurring
internally and that would otherwise go unnoticed

FRAMER
FRAMER is designed to convert log files for output to a
specified terminal or printer. For example, you can use
FRAMER to convert the CarbonCopy log files that were left
in virtual format.

•Format log files for output to a printer for documentation or
hard copy records
•View a log file one frame at a time, saving to an output file
only selected frames
•Convert an entire log file

Window
WINDOW allows you to run multiple sessions from a single physical
terminal. You can switch from one session to another, at any time, as if
there were several terminals sitting on your desk. Each WINDOW session
occupies the entire screen, exactly as though it were the only process
running. A record of each session’s screen is maintained. In addition,
your display is automatically updated when you change sessions.
WINDOW is also a valuable documentation tool. When you are in a
WINDOW session, you can save a screen full of information to a file.

There are a number of ways to execute WINDOW commands.
•One method is to issue WINDOW commands at the WINDOW> prompt.
WINDOW commands are “DCL-like” in appearance
•A second method involves defining a key to execute one or more
WINDOW commands with a single keystroke.
•A third method is to place a series of WINDOW commands in command
file.

CALOUT
CALOUT is designed to provide you with extended
communications capability. It is responsible for establishing
the link between your host system, modem, and a remote
system. CALOUT operates in two distinct modes (command,
terminal).
•In command mode you directly enter CALOUT commands. These
commands allow you to: 1) control the host-modem-remote pathway; 2)
transfer files, and execute macros and command files. CALOUT
commands are entered at the CALOUT> prompt.
•In terminal mode you send commands to the modem. While in this
mode, you execute modem commands to dial the remote system. Once
you connect to the remote system, commands are sent as though you were
directly connected to it. In terminal mode, everything you type is
interpreted by the modem and remote system as a command

CALOUT allows you to:
•Access a number of common information networks, such as Western
Union’s TELEX, EASYLINK, and WESTLAW.

•Access a remote system from a host system, and then use the remote
system as though you were connected to it directly.
•Transfer all types of files between the host system and a remote system,
running the OpenVMS operating system.

•Transfer all type of files between the host system and a remote system that
supports XMODEM protocol (including personal computers).
•Transfer text files between the host system and any remote system that has
an asynchronous ASCII port.

•Create and execute macros and command files to automate the
communication link.
•Create and display log files of remote system activities.

RAXMASTER
The Performance Suite™ is a comprehensive OpenVMS
performance solution, which integrates disk optimization,
caching, dynamic system tuning, and RMS file
restructuring to solve the most common performance
problems.
•Improves I/O performance by utilizing unused main memory to store
data, reducing I/Os to physical disk.
•Eliminates file fragmentation with a single pass on the disk, open-file
defragmentation included.
•Intelligently positions files on the disk to minimize average seek times
and delay re-fragmentation .
•Tunes the system automatically in response to changing workloads and
interactive usage.
•Eliminates RMS index file fragmentation on-line and tunes FDL settings.

Performance Suite™ applications

•PerfectDisk™
•UltraDisk™
•PerfectCache™
•PerfectTune™

PerfectDisk™
PerfectDisk is system software that is designed to aid disk
management operations.
PerfectDisk provides the system manager with a
comprehensive Disk I/O System. Disk optimization makes
disk files and free space contiguous. Files and free space are
optimally placed on the disk to minimize the number and
duration of seeks. Disk optimization improves overall disk
I/O performance by focusing on seek activity, in addition to
correcting the basic problem of file fragmentation.
•A Disk Optimizer/Defragmenter
•A Disk Monitor/Reporter

PerfectDisk Features
•Single pass defragmentation and optimization
•Optimal file placement
•Schedule & throttling

•Real-time monitoring
•Continuous operation
•Menu and DCL interfaces

•Flexible implementation
•Disk and file utilization statistics
•Integrated with PerfectCache

•Works with UltraDisk

UltraDisk™
UltraDisk is Raxco’s performance software for VAX and
ALPHA systems that provides:
•Move open file capability and
•Disk fragmentation operations.

UltraDisk operates continuously and online, requires no
modifications to your existing applications, does not interfere
with your normal processing, and is fully customizable.

UltraDisk Features and Benefits:
•Enhances the disk optimization process by moving open files while they
are being accessed by users. The entire process is transparent to users.
•Performs clusterwide disk fragmentation control operations.
•Significantly reduces the number of newly created file fragments that occur
during the course of normal operations.
•Results in better disk performance because I/O processing occurs with
fewer split I/Os and window turns.
•Reduces CPU overhead in creating and extending files.
•Complements disk optimization (particularly effective with PerfectDisk
because of it’s dynamic file strategy).

•Reduces frequency of running disk defragmentation software.
•Keeps critical files such as system files in same location.
•Provides an online help facility with information about how to run and
customize the software.

PerfectCache™
PerfectCache is system software that is available for VAX and
ALPHA or both. PerfectCache provides both caching and
virtual disk functionality to your system. It can “intercept” and
Service I/Os (through caching) and data access (via virtual
disks) at the software level to reduce disk I/O traffic.

PerfectCache can give you significant gains in Performance and
Faster throughput rates, particularly on systems with many
interactive users and applications. It’s power comes through
three distinct components:
•Disk Cacher
•Virtual Disks
•I/O Monitor

What is Caching?
Caching is the use of memory to hold frequently accessed data
so that physical disk I/Os can be avoided. The memory holds
contents of logical blocks on the physical disk.
Disk I/O requests for reading data will speed up significantly
using caching. This includes request to start programs and
Compilers.
If caching software is running, your system can complete user
Disk I/O requests immediately rather than waiting for the disk
to transfer data.
By significantly decreasing the number of I/O requests
satisfied from disk, caching can improve response time.

Virtual Disk
PerfectCache provides the ability to create virtual disks in
memory. One or more virtual disks may be created; they are
operationally indistinguishable from physical disk and have
access roughly 10 to 100 times faster than physical disks.

A virtual disk is part of memory set up to appear to the
operating system to be a real disk drive. Just like physical disks,
virtual disk are listed using the $ SHOW DEVICE command.
Virtual disks are faster than physical disks. Users can create
files, show directory listings, and perform any other command
normally used for physical drives. Use of virtual disks can
substantially speed up user data access.

When Do I Need Virtual Disks?
You cannot cache virtual disks. If you are not sure whether you
should be using caching or virtual disks, follow these guidelines:
Use caching to speed up your system overall. Add virtual disks
as necessary when you:
•Have lots of temporary files that you want to put on a virtual
disk to speed specific operations (e.g., compiles).
•Need a small disk for specialized purposes, such as testing.

•Want to decide which files and/or users to service from
memory.

Virtual Disk Features and Benefits
The following list summarizes the key features and benefits of
PerfectCache Virtual Disks:
•Performs Data Requests at CPU Speed
•Uses Only A Small amount of Non-paged Pool
•Allows Shadowing to Prevent Data Loss
•Easy to Use

I/O Monitor
PerfectCache’s I/O Monitor is easy to use and will provide a
number of system statistics (about disk I/O usage) that will
help you to identify potential I/O performance bottlenecks.

What is I/O Monitor?
The I/O Monitor is a software utility that will:
•Collect detailed statistics about disk usage on your system.
•Display those statistics.
•Analyze and display file usage statistics.

I/O Monitor
The I/O Monitor consist of three modules: IOM, DMON, and
FMON.

IOM Module
•IOM is used to collect systemwide disk activity statistics
including number of read and write I/Os performed for each
disk on the system.
DMON Module
•DMON is a program that displays the disk statistics as they
are being collected by I/O Monitor.
FMON Module
•FMON is the program that analyzes and displays file statistic
usage.

PerfectTune™
PerfectTune is Raxco’s dynamic system tuning and monitoring
Software that is designed to enhance: a) process scheduling;
b) system process efficiency; c) overall system performance; and
d) system throughput. It runs as a detached process on your
system.
PerfectTune frees system managers from very the
time-consuming and often tedious job of statistically setting
and re-setting parameters due to workload changes in order
to maintain peak system performance.

PerfectTune consist of the following components:
•System Tuner – Evaluates system and per process parameters
and dynamically adjusts them (as needed) to accommodate
fluctuating workloads.
•ANALYZE utility – Detects up to 70 conditions that may exist
on your system and can adversely affect system performance.
These conditions include: a) non-dynamic parameters that
PerfectTune can not override but you may want to change; b)
system conditions impacting negatively on performance that you
may be able to affect; c) system conditions that warn of
hardware or software difficulties.

•System Monitor – Profiles your system activity and workload,
In addition, you can view some of the key tuning adjustments
made by the System Tuner or enhance your overall system
performance and throughput.

PerfectTune consist of the following components
cont.:
•Process Monitor – Displays statistics related to process
efficiency and scheduling; and provides you with a
“snapshot” of some adjustments made to key parameters by
Tuner.

"OpenVMS - standing the test of time a ProvN-Legacy for the
present and the future…"


Slide 2

Partners:
In order to provide our Customers with top quality service,
ProvN/Legacy has formed partnerships with the following
companies:

Product Line:

SecurityGuardTM
WordPerfectTM
TAPESYSTM
THRUwayTM
RaxcoSupportTM

RaxMasterTM

AUDIT
AUDIT: OpenVMS Security Software
Audit enhances native security by providing terminal
session logging, audit trail reduction, analysis, and
reporting, not otherwise available on OpenVMS.
•Analysis by SECMAN
•Customization of reporting analysis
•Selective auditing of users

•Selective auditing by date and time
•Selective auditing by file access

Intruder Alert
Intruder Alert: OpenVMS Intrusion Detection
Intruder Alert provides real time intrusion detection and
response capabilities, which enable administrators to
proactively manage computing environment security.
•Real time intrusion detection
•Can notify via e-mail specified users of security violations
•Can take specified actions against intruders
•INSPECTOR tool allows for reading of open AUDIT logs
•Interacts with AUDIT

KBLock
KBLock: OpenVMS Terminal Protection
KBLock enhances native OpenVMS Security for VAX and
Alpha systems, by providing easily implemented protection
to unattended active terminals. Such functionality is not
otherwise available in standard OpenVMS environments.
•Users can lock their terminal with a single key stroke
•Security Managers can remotely lock terminals
•Customer defined monitoring criteria
•Customer defined action taken on idle terminals
•Easily configured to site security policy

WordPerfect
The most versatile and powerful communications
solution for today’s OpenVMS users.
• Standardize your corporate word processing
across platforms
• Integrate text and graphics
• Print to any of the over 1000 printers supported by
WordPerfect
• Link spreadsheets and graphics to your documents
• Keyboard mapping available
• Users from other platforms easily trained
• Available in multiple languages

Software Partners/32

TAPEsys

TM

THRUway

TM

TAPEsys
TAPESYS is an automated data protection tool that manages a corporation's
most valuable resource - its data. Operating in an OpenVMS environment,
TAPESYS provides a menu-driven suite of functions including backup,
restore, media management, and archiving

•Provides a full set of features for automating the backup and restore of
corporate-wide data
•Provides all the tools needed to manage your tape or cartridge library
•Provides full archiving facilities in addition to media management
•Provides multiple security features
•Users can independently restore files
•Report Menu enabling the operator to produce reports quickly on all
volumes in the library

THRUway
THRUway, The OpenVMS Remote Device Access System, bridges the
gap from a remote VAX or AXP to a central VAX or AXP, simplifies file
access, and provides easy and safe management of remote data from the
main site.
•Transfer data in the context of any standard VMS I/O format, including
BACKUP
•Makes a clustered tape drive appear as a local drive to remote users
•Makes a remote disk drive appear as a local drive
•Works in conjunction with TAPESYS® to schedule drive backups of
remote disk
•Eliminates the need for operator involvement at a remote site

•Uses DCL and menu interfaces

RaxcoSupport

RaxcoSupport is a package of software tools that
makes user support on your OpenVMS computer
systems more efficient and more effective.

•Interactive user assistance, tutoring, and collaboration on
joint projects
•Session recording for troubleshooting and documentation
•Remote computer connections and dial-in, remote-site
support
•User training and group software demonstration
•Multiple terminal sessions and screen displays
•Log file formatting

RaxcoSupport Applications
•CONTRL
•RTMon
•INSTRUCTOR

•ATTEND
•Carbon Copy
•FRAMER

•Window
•CALOUT

CONTRL
An interactive monitoring, training, and user
support Software for OpenVMS VAX, & AXP
systems, as well as running on Itanium. This
product contains two separate programs, CONTRL
& BLOCK
Contrl allows you to interactively monitor terminals
logged onto the system. It has four basic modes
(WATCH, ASSIST, RECALL, SEND).

CONTRL’s monitoring modes:
•WATCH – Enables you to connect to and monitor a
target terminal
•ASSIST – Allows you to connect to a target terminal and
enter data to the target process
•RECALL – Allows you to obtain the DCL-command
recall buffer for a target terminal, and either view it on
screen or write it to a log file
•SEND – Allows you to send input to the target terminal
without leaving the CONTRL command line

Block program:
The BLOCK program is designed to prevent system
users from monitoring your terminal without
permission. It can be accessed at the DCL command
line or automatically executed through
system/personal login procedures.

RTMon:
RTMon is a program that allows RaxcoSupport and
CONTRL, to watch remote (RT) devices. However, it will
not allow you to enter or send data to the process of a user on
a remote device. Once installed, RTMon operates
transparently.
•Connect to an RT device and watch a user on this remote
terminal

•Obtain DCL-command recall buffer for a remote device,
and view it on screen
•Utilize the BLOCK command to prevent system users from
watching the remote device without permission

INSTRUCTOR:
A program within CONTRL or RaxcoSupport that
allows a single instructor to generate information or
demonstrate application software to selected students at one
time. It is an instruction delivery tool.
•Instantaneous two-way communication between instructor
and students
•More proactive instruction sessions
•Control over the content of your instruction sessions
•Financial and time saving in eliminating the need to travel
to different sites to attend training

•More frequent and varied training of staff

ATTEND
ATTEND is used by both RaxcoSupport and CONTRL as an attendance
tool for multiple students. It allows students, with the appropriate
identifier, to join an INSTRUCTOR course. Once admitted to a course a
student can immediately view all materials generated by the instructor. In
addition, the students can send messages to the instructor at any time.
•Allows a student to quickly join an available course
•Enables multiple students to be connected to a single instructor and
course
•Permits a student to join a course that has already been started and
preview previously generated information
•Contains an on line help utility
•Enables the student to communicate directly with the instructor by
sending and receiving messages

CarbonCopy
CarbonCopy is a program within RaxcoSupport that creates a log file of
your terminal session. You have the option of recording every byte of
information that passes between your terminal and the system, or only
your input into the system. It allows you to preserve a record of anything
done at your terminal, for later review and analysis.
•As a diagnostic tool – For instance, if you are running into problems
with a particular application, you can create a log file of your activity so
that support personnel can see exactly what you did without having to
duplicate the procedure,
•As documentation – At some sites these log files are created, edited,
and then included in documentation.
•As a tool for detecting software problems – You can place a command
to turn on CarbonCopy in a DCL command file so that unexpected
events or errors with code can be captured as the occur. This is
especially useful in tracking random problems that are occurring
internally and that would otherwise go unnoticed

FRAMER
FRAMER is designed to convert log files for output to a
specified terminal or printer. For example, you can use
FRAMER to convert the CarbonCopy log files that were left
in virtual format.

•Format log files for output to a printer for documentation or
hard copy records
•View a log file one frame at a time, saving to an output file
only selected frames
•Convert an entire log file

Window
WINDOW allows you to run multiple sessions from a single physical
terminal. You can switch from one session to another, at any time, as if
there were several terminals sitting on your desk. Each WINDOW session
occupies the entire screen, exactly as though it were the only process
running. A record of each session’s screen is maintained. In addition,
your display is automatically updated when you change sessions.
WINDOW is also a valuable documentation tool. When you are in a
WINDOW session, you can save a screen full of information to a file.

There are a number of ways to execute WINDOW commands.
•One method is to issue WINDOW commands at the WINDOW> prompt.
WINDOW commands are “DCL-like” in appearance
•A second method involves defining a key to execute one or more
WINDOW commands with a single keystroke.
•A third method is to place a series of WINDOW commands in command
file.

CALOUT
CALOUT is designed to provide you with extended
communications capability. It is responsible for establishing
the link between your host system, modem, and a remote
system. CALOUT operates in two distinct modes (command,
terminal).
•In command mode you directly enter CALOUT commands. These
commands allow you to: 1) control the host-modem-remote pathway; 2)
transfer files, and execute macros and command files. CALOUT
commands are entered at the CALOUT> prompt.
•In terminal mode you send commands to the modem. While in this
mode, you execute modem commands to dial the remote system. Once
you connect to the remote system, commands are sent as though you were
directly connected to it. In terminal mode, everything you type is
interpreted by the modem and remote system as a command

CALOUT allows you to:
•Access a number of common information networks, such as Western
Union’s TELEX, EASYLINK, and WESTLAW.

•Access a remote system from a host system, and then use the remote
system as though you were connected to it directly.
•Transfer all types of files between the host system and a remote system,
running the OpenVMS operating system.

•Transfer all type of files between the host system and a remote system that
supports XMODEM protocol (including personal computers).
•Transfer text files between the host system and any remote system that has
an asynchronous ASCII port.

•Create and execute macros and command files to automate the
communication link.
•Create and display log files of remote system activities.

RAXMASTER
The Performance Suite™ is a comprehensive OpenVMS
performance solution, which integrates disk optimization,
caching, dynamic system tuning, and RMS file
restructuring to solve the most common performance
problems.
•Improves I/O performance by utilizing unused main memory to store
data, reducing I/Os to physical disk.
•Eliminates file fragmentation with a single pass on the disk, open-file
defragmentation included.
•Intelligently positions files on the disk to minimize average seek times
and delay re-fragmentation .
•Tunes the system automatically in response to changing workloads and
interactive usage.
•Eliminates RMS index file fragmentation on-line and tunes FDL settings.

Performance Suite™ applications

•PerfectDisk™
•UltraDisk™
•PerfectCache™
•PerfectTune™

PerfectDisk™
PerfectDisk is system software that is designed to aid disk
management operations.
PerfectDisk provides the system manager with a
comprehensive Disk I/O System. Disk optimization makes
disk files and free space contiguous. Files and free space are
optimally placed on the disk to minimize the number and
duration of seeks. Disk optimization improves overall disk
I/O performance by focusing on seek activity, in addition to
correcting the basic problem of file fragmentation.
•A Disk Optimizer/Defragmenter
•A Disk Monitor/Reporter

PerfectDisk Features
•Single pass defragmentation and optimization
•Optimal file placement
•Schedule & throttling

•Real-time monitoring
•Continuous operation
•Menu and DCL interfaces

•Flexible implementation
•Disk and file utilization statistics
•Integrated with PerfectCache

•Works with UltraDisk

UltraDisk™
UltraDisk is Raxco’s performance software for VAX and
ALPHA systems that provides:
•Move open file capability and
•Disk fragmentation operations.

UltraDisk operates continuously and online, requires no
modifications to your existing applications, does not interfere
with your normal processing, and is fully customizable.

UltraDisk Features and Benefits:
•Enhances the disk optimization process by moving open files while they
are being accessed by users. The entire process is transparent to users.
•Performs clusterwide disk fragmentation control operations.
•Significantly reduces the number of newly created file fragments that occur
during the course of normal operations.
•Results in better disk performance because I/O processing occurs with
fewer split I/Os and window turns.
•Reduces CPU overhead in creating and extending files.
•Complements disk optimization (particularly effective with PerfectDisk
because of it’s dynamic file strategy).

•Reduces frequency of running disk defragmentation software.
•Keeps critical files such as system files in same location.
•Provides an online help facility with information about how to run and
customize the software.

PerfectCache™
PerfectCache is system software that is available for VAX and
ALPHA or both. PerfectCache provides both caching and
virtual disk functionality to your system. It can “intercept” and
Service I/Os (through caching) and data access (via virtual
disks) at the software level to reduce disk I/O traffic.

PerfectCache can give you significant gains in Performance and
Faster throughput rates, particularly on systems with many
interactive users and applications. It’s power comes through
three distinct components:
•Disk Cacher
•Virtual Disks
•I/O Monitor

What is Caching?
Caching is the use of memory to hold frequently accessed data
so that physical disk I/Os can be avoided. The memory holds
contents of logical blocks on the physical disk.
Disk I/O requests for reading data will speed up significantly
using caching. This includes request to start programs and
Compilers.
If caching software is running, your system can complete user
Disk I/O requests immediately rather than waiting for the disk
to transfer data.
By significantly decreasing the number of I/O requests
satisfied from disk, caching can improve response time.

Virtual Disk
PerfectCache provides the ability to create virtual disks in
memory. One or more virtual disks may be created; they are
operationally indistinguishable from physical disk and have
access roughly 10 to 100 times faster than physical disks.

A virtual disk is part of memory set up to appear to the
operating system to be a real disk drive. Just like physical disks,
virtual disk are listed using the $ SHOW DEVICE command.
Virtual disks are faster than physical disks. Users can create
files, show directory listings, and perform any other command
normally used for physical drives. Use of virtual disks can
substantially speed up user data access.

When Do I Need Virtual Disks?
You cannot cache virtual disks. If you are not sure whether you
should be using caching or virtual disks, follow these guidelines:
Use caching to speed up your system overall. Add virtual disks
as necessary when you:
•Have lots of temporary files that you want to put on a virtual
disk to speed specific operations (e.g., compiles).
•Need a small disk for specialized purposes, such as testing.

•Want to decide which files and/or users to service from
memory.

Virtual Disk Features and Benefits
The following list summarizes the key features and benefits of
PerfectCache Virtual Disks:
•Performs Data Requests at CPU Speed
•Uses Only A Small amount of Non-paged Pool
•Allows Shadowing to Prevent Data Loss
•Easy to Use

I/O Monitor
PerfectCache’s I/O Monitor is easy to use and will provide a
number of system statistics (about disk I/O usage) that will
help you to identify potential I/O performance bottlenecks.

What is I/O Monitor?
The I/O Monitor is a software utility that will:
•Collect detailed statistics about disk usage on your system.
•Display those statistics.
•Analyze and display file usage statistics.

I/O Monitor
The I/O Monitor consist of three modules: IOM, DMON, and
FMON.

IOM Module
•IOM is used to collect systemwide disk activity statistics
including number of read and write I/Os performed for each
disk on the system.
DMON Module
•DMON is a program that displays the disk statistics as they
are being collected by I/O Monitor.
FMON Module
•FMON is the program that analyzes and displays file statistic
usage.

PerfectTune™
PerfectTune is Raxco’s dynamic system tuning and monitoring
Software that is designed to enhance: a) process scheduling;
b) system process efficiency; c) overall system performance; and
d) system throughput. It runs as a detached process on your
system.
PerfectTune frees system managers from very the
time-consuming and often tedious job of statistically setting
and re-setting parameters due to workload changes in order
to maintain peak system performance.

PerfectTune consist of the following components:
•System Tuner – Evaluates system and per process parameters
and dynamically adjusts them (as needed) to accommodate
fluctuating workloads.
•ANALYZE utility – Detects up to 70 conditions that may exist
on your system and can adversely affect system performance.
These conditions include: a) non-dynamic parameters that
PerfectTune can not override but you may want to change; b)
system conditions impacting negatively on performance that you
may be able to affect; c) system conditions that warn of
hardware or software difficulties.

•System Monitor – Profiles your system activity and workload,
In addition, you can view some of the key tuning adjustments
made by the System Tuner or enhance your overall system
performance and throughput.

PerfectTune consist of the following components
cont.:
•Process Monitor – Displays statistics related to process
efficiency and scheduling; and provides you with a
“snapshot” of some adjustments made to key parameters by
Tuner.

"OpenVMS - standing the test of time a ProvN-Legacy for the
present and the future…"


Slide 3

Partners:
In order to provide our Customers with top quality service,
ProvN/Legacy has formed partnerships with the following
companies:

Product Line:

SecurityGuardTM
WordPerfectTM
TAPESYSTM
THRUwayTM
RaxcoSupportTM

RaxMasterTM

AUDIT
AUDIT: OpenVMS Security Software
Audit enhances native security by providing terminal
session logging, audit trail reduction, analysis, and
reporting, not otherwise available on OpenVMS.
•Analysis by SECMAN
•Customization of reporting analysis
•Selective auditing of users

•Selective auditing by date and time
•Selective auditing by file access

Intruder Alert
Intruder Alert: OpenVMS Intrusion Detection
Intruder Alert provides real time intrusion detection and
response capabilities, which enable administrators to
proactively manage computing environment security.
•Real time intrusion detection
•Can notify via e-mail specified users of security violations
•Can take specified actions against intruders
•INSPECTOR tool allows for reading of open AUDIT logs
•Interacts with AUDIT

KBLock
KBLock: OpenVMS Terminal Protection
KBLock enhances native OpenVMS Security for VAX and
Alpha systems, by providing easily implemented protection
to unattended active terminals. Such functionality is not
otherwise available in standard OpenVMS environments.
•Users can lock their terminal with a single key stroke
•Security Managers can remotely lock terminals
•Customer defined monitoring criteria
•Customer defined action taken on idle terminals
•Easily configured to site security policy

WordPerfect
The most versatile and powerful communications
solution for today’s OpenVMS users.
• Standardize your corporate word processing
across platforms
• Integrate text and graphics
• Print to any of the over 1000 printers supported by
WordPerfect
• Link spreadsheets and graphics to your documents
• Keyboard mapping available
• Users from other platforms easily trained
• Available in multiple languages

Software Partners/32

TAPEsys

TM

THRUway

TM

TAPEsys
TAPESYS is an automated data protection tool that manages a corporation's
most valuable resource - its data. Operating in an OpenVMS environment,
TAPESYS provides a menu-driven suite of functions including backup,
restore, media management, and archiving

•Provides a full set of features for automating the backup and restore of
corporate-wide data
•Provides all the tools needed to manage your tape or cartridge library
•Provides full archiving facilities in addition to media management
•Provides multiple security features
•Users can independently restore files
•Report Menu enabling the operator to produce reports quickly on all
volumes in the library

THRUway
THRUway, The OpenVMS Remote Device Access System, bridges the
gap from a remote VAX or AXP to a central VAX or AXP, simplifies file
access, and provides easy and safe management of remote data from the
main site.
•Transfer data in the context of any standard VMS I/O format, including
BACKUP
•Makes a clustered tape drive appear as a local drive to remote users
•Makes a remote disk drive appear as a local drive
•Works in conjunction with TAPESYS® to schedule drive backups of
remote disk
•Eliminates the need for operator involvement at a remote site

•Uses DCL and menu interfaces

RaxcoSupport

RaxcoSupport is a package of software tools that
makes user support on your OpenVMS computer
systems more efficient and more effective.

•Interactive user assistance, tutoring, and collaboration on
joint projects
•Session recording for troubleshooting and documentation
•Remote computer connections and dial-in, remote-site
support
•User training and group software demonstration
•Multiple terminal sessions and screen displays
•Log file formatting

RaxcoSupport Applications
•CONTRL
•RTMon
•INSTRUCTOR

•ATTEND
•Carbon Copy
•FRAMER

•Window
•CALOUT

CONTRL
An interactive monitoring, training, and user
support Software for OpenVMS VAX, & AXP
systems, as well as running on Itanium. This
product contains two separate programs, CONTRL
& BLOCK
Contrl allows you to interactively monitor terminals
logged onto the system. It has four basic modes
(WATCH, ASSIST, RECALL, SEND).

CONTRL’s monitoring modes:
•WATCH – Enables you to connect to and monitor a
target terminal
•ASSIST – Allows you to connect to a target terminal and
enter data to the target process
•RECALL – Allows you to obtain the DCL-command
recall buffer for a target terminal, and either view it on
screen or write it to a log file
•SEND – Allows you to send input to the target terminal
without leaving the CONTRL command line

Block program:
The BLOCK program is designed to prevent system
users from monitoring your terminal without
permission. It can be accessed at the DCL command
line or automatically executed through
system/personal login procedures.

RTMon:
RTMon is a program that allows RaxcoSupport and
CONTRL, to watch remote (RT) devices. However, it will
not allow you to enter or send data to the process of a user on
a remote device. Once installed, RTMon operates
transparently.
•Connect to an RT device and watch a user on this remote
terminal

•Obtain DCL-command recall buffer for a remote device,
and view it on screen
•Utilize the BLOCK command to prevent system users from
watching the remote device without permission

INSTRUCTOR:
A program within CONTRL or RaxcoSupport that
allows a single instructor to generate information or
demonstrate application software to selected students at one
time. It is an instruction delivery tool.
•Instantaneous two-way communication between instructor
and students
•More proactive instruction sessions
•Control over the content of your instruction sessions
•Financial and time saving in eliminating the need to travel
to different sites to attend training

•More frequent and varied training of staff

ATTEND
ATTEND is used by both RaxcoSupport and CONTRL as an attendance
tool for multiple students. It allows students, with the appropriate
identifier, to join an INSTRUCTOR course. Once admitted to a course a
student can immediately view all materials generated by the instructor. In
addition, the students can send messages to the instructor at any time.
•Allows a student to quickly join an available course
•Enables multiple students to be connected to a single instructor and
course
•Permits a student to join a course that has already been started and
preview previously generated information
•Contains an on line help utility
•Enables the student to communicate directly with the instructor by
sending and receiving messages

CarbonCopy
CarbonCopy is a program within RaxcoSupport that creates a log file of
your terminal session. You have the option of recording every byte of
information that passes between your terminal and the system, or only
your input into the system. It allows you to preserve a record of anything
done at your terminal, for later review and analysis.
•As a diagnostic tool – For instance, if you are running into problems
with a particular application, you can create a log file of your activity so
that support personnel can see exactly what you did without having to
duplicate the procedure,
•As documentation – At some sites these log files are created, edited,
and then included in documentation.
•As a tool for detecting software problems – You can place a command
to turn on CarbonCopy in a DCL command file so that unexpected
events or errors with code can be captured as the occur. This is
especially useful in tracking random problems that are occurring
internally and that would otherwise go unnoticed

FRAMER
FRAMER is designed to convert log files for output to a
specified terminal or printer. For example, you can use
FRAMER to convert the CarbonCopy log files that were left
in virtual format.

•Format log files for output to a printer for documentation or
hard copy records
•View a log file one frame at a time, saving to an output file
only selected frames
•Convert an entire log file

Window
WINDOW allows you to run multiple sessions from a single physical
terminal. You can switch from one session to another, at any time, as if
there were several terminals sitting on your desk. Each WINDOW session
occupies the entire screen, exactly as though it were the only process
running. A record of each session’s screen is maintained. In addition,
your display is automatically updated when you change sessions.
WINDOW is also a valuable documentation tool. When you are in a
WINDOW session, you can save a screen full of information to a file.

There are a number of ways to execute WINDOW commands.
•One method is to issue WINDOW commands at the WINDOW> prompt.
WINDOW commands are “DCL-like” in appearance
•A second method involves defining a key to execute one or more
WINDOW commands with a single keystroke.
•A third method is to place a series of WINDOW commands in command
file.

CALOUT
CALOUT is designed to provide you with extended
communications capability. It is responsible for establishing
the link between your host system, modem, and a remote
system. CALOUT operates in two distinct modes (command,
terminal).
•In command mode you directly enter CALOUT commands. These
commands allow you to: 1) control the host-modem-remote pathway; 2)
transfer files, and execute macros and command files. CALOUT
commands are entered at the CALOUT> prompt.
•In terminal mode you send commands to the modem. While in this
mode, you execute modem commands to dial the remote system. Once
you connect to the remote system, commands are sent as though you were
directly connected to it. In terminal mode, everything you type is
interpreted by the modem and remote system as a command

CALOUT allows you to:
•Access a number of common information networks, such as Western
Union’s TELEX, EASYLINK, and WESTLAW.

•Access a remote system from a host system, and then use the remote
system as though you were connected to it directly.
•Transfer all types of files between the host system and a remote system,
running the OpenVMS operating system.

•Transfer all type of files between the host system and a remote system that
supports XMODEM protocol (including personal computers).
•Transfer text files between the host system and any remote system that has
an asynchronous ASCII port.

•Create and execute macros and command files to automate the
communication link.
•Create and display log files of remote system activities.

RAXMASTER
The Performance Suite™ is a comprehensive OpenVMS
performance solution, which integrates disk optimization,
caching, dynamic system tuning, and RMS file
restructuring to solve the most common performance
problems.
•Improves I/O performance by utilizing unused main memory to store
data, reducing I/Os to physical disk.
•Eliminates file fragmentation with a single pass on the disk, open-file
defragmentation included.
•Intelligently positions files on the disk to minimize average seek times
and delay re-fragmentation .
•Tunes the system automatically in response to changing workloads and
interactive usage.
•Eliminates RMS index file fragmentation on-line and tunes FDL settings.

Performance Suite™ applications

•PerfectDisk™
•UltraDisk™
•PerfectCache™
•PerfectTune™

PerfectDisk™
PerfectDisk is system software that is designed to aid disk
management operations.
PerfectDisk provides the system manager with a
comprehensive Disk I/O System. Disk optimization makes
disk files and free space contiguous. Files and free space are
optimally placed on the disk to minimize the number and
duration of seeks. Disk optimization improves overall disk
I/O performance by focusing on seek activity, in addition to
correcting the basic problem of file fragmentation.
•A Disk Optimizer/Defragmenter
•A Disk Monitor/Reporter

PerfectDisk Features
•Single pass defragmentation and optimization
•Optimal file placement
•Schedule & throttling

•Real-time monitoring
•Continuous operation
•Menu and DCL interfaces

•Flexible implementation
•Disk and file utilization statistics
•Integrated with PerfectCache

•Works with UltraDisk

UltraDisk™
UltraDisk is Raxco’s performance software for VAX and
ALPHA systems that provides:
•Move open file capability and
•Disk fragmentation operations.

UltraDisk operates continuously and online, requires no
modifications to your existing applications, does not interfere
with your normal processing, and is fully customizable.

UltraDisk Features and Benefits:
•Enhances the disk optimization process by moving open files while they
are being accessed by users. The entire process is transparent to users.
•Performs clusterwide disk fragmentation control operations.
•Significantly reduces the number of newly created file fragments that occur
during the course of normal operations.
•Results in better disk performance because I/O processing occurs with
fewer split I/Os and window turns.
•Reduces CPU overhead in creating and extending files.
•Complements disk optimization (particularly effective with PerfectDisk
because of it’s dynamic file strategy).

•Reduces frequency of running disk defragmentation software.
•Keeps critical files such as system files in same location.
•Provides an online help facility with information about how to run and
customize the software.

PerfectCache™
PerfectCache is system software that is available for VAX and
ALPHA or both. PerfectCache provides both caching and
virtual disk functionality to your system. It can “intercept” and
Service I/Os (through caching) and data access (via virtual
disks) at the software level to reduce disk I/O traffic.

PerfectCache can give you significant gains in Performance and
Faster throughput rates, particularly on systems with many
interactive users and applications. It’s power comes through
three distinct components:
•Disk Cacher
•Virtual Disks
•I/O Monitor

What is Caching?
Caching is the use of memory to hold frequently accessed data
so that physical disk I/Os can be avoided. The memory holds
contents of logical blocks on the physical disk.
Disk I/O requests for reading data will speed up significantly
using caching. This includes request to start programs and
Compilers.
If caching software is running, your system can complete user
Disk I/O requests immediately rather than waiting for the disk
to transfer data.
By significantly decreasing the number of I/O requests
satisfied from disk, caching can improve response time.

Virtual Disk
PerfectCache provides the ability to create virtual disks in
memory. One or more virtual disks may be created; they are
operationally indistinguishable from physical disk and have
access roughly 10 to 100 times faster than physical disks.

A virtual disk is part of memory set up to appear to the
operating system to be a real disk drive. Just like physical disks,
virtual disk are listed using the $ SHOW DEVICE command.
Virtual disks are faster than physical disks. Users can create
files, show directory listings, and perform any other command
normally used for physical drives. Use of virtual disks can
substantially speed up user data access.

When Do I Need Virtual Disks?
You cannot cache virtual disks. If you are not sure whether you
should be using caching or virtual disks, follow these guidelines:
Use caching to speed up your system overall. Add virtual disks
as necessary when you:
•Have lots of temporary files that you want to put on a virtual
disk to speed specific operations (e.g., compiles).
•Need a small disk for specialized purposes, such as testing.

•Want to decide which files and/or users to service from
memory.

Virtual Disk Features and Benefits
The following list summarizes the key features and benefits of
PerfectCache Virtual Disks:
•Performs Data Requests at CPU Speed
•Uses Only A Small amount of Non-paged Pool
•Allows Shadowing to Prevent Data Loss
•Easy to Use

I/O Monitor
PerfectCache’s I/O Monitor is easy to use and will provide a
number of system statistics (about disk I/O usage) that will
help you to identify potential I/O performance bottlenecks.

What is I/O Monitor?
The I/O Monitor is a software utility that will:
•Collect detailed statistics about disk usage on your system.
•Display those statistics.
•Analyze and display file usage statistics.

I/O Monitor
The I/O Monitor consist of three modules: IOM, DMON, and
FMON.

IOM Module
•IOM is used to collect systemwide disk activity statistics
including number of read and write I/Os performed for each
disk on the system.
DMON Module
•DMON is a program that displays the disk statistics as they
are being collected by I/O Monitor.
FMON Module
•FMON is the program that analyzes and displays file statistic
usage.

PerfectTune™
PerfectTune is Raxco’s dynamic system tuning and monitoring
Software that is designed to enhance: a) process scheduling;
b) system process efficiency; c) overall system performance; and
d) system throughput. It runs as a detached process on your
system.
PerfectTune frees system managers from very the
time-consuming and often tedious job of statistically setting
and re-setting parameters due to workload changes in order
to maintain peak system performance.

PerfectTune consist of the following components:
•System Tuner – Evaluates system and per process parameters
and dynamically adjusts them (as needed) to accommodate
fluctuating workloads.
•ANALYZE utility – Detects up to 70 conditions that may exist
on your system and can adversely affect system performance.
These conditions include: a) non-dynamic parameters that
PerfectTune can not override but you may want to change; b)
system conditions impacting negatively on performance that you
may be able to affect; c) system conditions that warn of
hardware or software difficulties.

•System Monitor – Profiles your system activity and workload,
In addition, you can view some of the key tuning adjustments
made by the System Tuner or enhance your overall system
performance and throughput.

PerfectTune consist of the following components
cont.:
•Process Monitor – Displays statistics related to process
efficiency and scheduling; and provides you with a
“snapshot” of some adjustments made to key parameters by
Tuner.

"OpenVMS - standing the test of time a ProvN-Legacy for the
present and the future…"


Slide 4

Partners:
In order to provide our Customers with top quality service,
ProvN/Legacy has formed partnerships with the following
companies:

Product Line:

SecurityGuardTM
WordPerfectTM
TAPESYSTM
THRUwayTM
RaxcoSupportTM

RaxMasterTM

AUDIT
AUDIT: OpenVMS Security Software
Audit enhances native security by providing terminal
session logging, audit trail reduction, analysis, and
reporting, not otherwise available on OpenVMS.
•Analysis by SECMAN
•Customization of reporting analysis
•Selective auditing of users

•Selective auditing by date and time
•Selective auditing by file access

Intruder Alert
Intruder Alert: OpenVMS Intrusion Detection
Intruder Alert provides real time intrusion detection and
response capabilities, which enable administrators to
proactively manage computing environment security.
•Real time intrusion detection
•Can notify via e-mail specified users of security violations
•Can take specified actions against intruders
•INSPECTOR tool allows for reading of open AUDIT logs
•Interacts with AUDIT

KBLock
KBLock: OpenVMS Terminal Protection
KBLock enhances native OpenVMS Security for VAX and
Alpha systems, by providing easily implemented protection
to unattended active terminals. Such functionality is not
otherwise available in standard OpenVMS environments.
•Users can lock their terminal with a single key stroke
•Security Managers can remotely lock terminals
•Customer defined monitoring criteria
•Customer defined action taken on idle terminals
•Easily configured to site security policy

WordPerfect
The most versatile and powerful communications
solution for today’s OpenVMS users.
• Standardize your corporate word processing
across platforms
• Integrate text and graphics
• Print to any of the over 1000 printers supported by
WordPerfect
• Link spreadsheets and graphics to your documents
• Keyboard mapping available
• Users from other platforms easily trained
• Available in multiple languages

Software Partners/32

TAPEsys

TM

THRUway

TM

TAPEsys
TAPESYS is an automated data protection tool that manages a corporation's
most valuable resource - its data. Operating in an OpenVMS environment,
TAPESYS provides a menu-driven suite of functions including backup,
restore, media management, and archiving

•Provides a full set of features for automating the backup and restore of
corporate-wide data
•Provides all the tools needed to manage your tape or cartridge library
•Provides full archiving facilities in addition to media management
•Provides multiple security features
•Users can independently restore files
•Report Menu enabling the operator to produce reports quickly on all
volumes in the library

THRUway
THRUway, The OpenVMS Remote Device Access System, bridges the
gap from a remote VAX or AXP to a central VAX or AXP, simplifies file
access, and provides easy and safe management of remote data from the
main site.
•Transfer data in the context of any standard VMS I/O format, including
BACKUP
•Makes a clustered tape drive appear as a local drive to remote users
•Makes a remote disk drive appear as a local drive
•Works in conjunction with TAPESYS® to schedule drive backups of
remote disk
•Eliminates the need for operator involvement at a remote site

•Uses DCL and menu interfaces

RaxcoSupport

RaxcoSupport is a package of software tools that
makes user support on your OpenVMS computer
systems more efficient and more effective.

•Interactive user assistance, tutoring, and collaboration on
joint projects
•Session recording for troubleshooting and documentation
•Remote computer connections and dial-in, remote-site
support
•User training and group software demonstration
•Multiple terminal sessions and screen displays
•Log file formatting

RaxcoSupport Applications
•CONTRL
•RTMon
•INSTRUCTOR

•ATTEND
•Carbon Copy
•FRAMER

•Window
•CALOUT

CONTRL
An interactive monitoring, training, and user
support Software for OpenVMS VAX, & AXP
systems, as well as running on Itanium. This
product contains two separate programs, CONTRL
& BLOCK
Contrl allows you to interactively monitor terminals
logged onto the system. It has four basic modes
(WATCH, ASSIST, RECALL, SEND).

CONTRL’s monitoring modes:
•WATCH – Enables you to connect to and monitor a
target terminal
•ASSIST – Allows you to connect to a target terminal and
enter data to the target process
•RECALL – Allows you to obtain the DCL-command
recall buffer for a target terminal, and either view it on
screen or write it to a log file
•SEND – Allows you to send input to the target terminal
without leaving the CONTRL command line

Block program:
The BLOCK program is designed to prevent system
users from monitoring your terminal without
permission. It can be accessed at the DCL command
line or automatically executed through
system/personal login procedures.

RTMon:
RTMon is a program that allows RaxcoSupport and
CONTRL, to watch remote (RT) devices. However, it will
not allow you to enter or send data to the process of a user on
a remote device. Once installed, RTMon operates
transparently.
•Connect to an RT device and watch a user on this remote
terminal

•Obtain DCL-command recall buffer for a remote device,
and view it on screen
•Utilize the BLOCK command to prevent system users from
watching the remote device without permission

INSTRUCTOR:
A program within CONTRL or RaxcoSupport that
allows a single instructor to generate information or
demonstrate application software to selected students at one
time. It is an instruction delivery tool.
•Instantaneous two-way communication between instructor
and students
•More proactive instruction sessions
•Control over the content of your instruction sessions
•Financial and time saving in eliminating the need to travel
to different sites to attend training

•More frequent and varied training of staff

ATTEND
ATTEND is used by both RaxcoSupport and CONTRL as an attendance
tool for multiple students. It allows students, with the appropriate
identifier, to join an INSTRUCTOR course. Once admitted to a course a
student can immediately view all materials generated by the instructor. In
addition, the students can send messages to the instructor at any time.
•Allows a student to quickly join an available course
•Enables multiple students to be connected to a single instructor and
course
•Permits a student to join a course that has already been started and
preview previously generated information
•Contains an on line help utility
•Enables the student to communicate directly with the instructor by
sending and receiving messages

CarbonCopy
CarbonCopy is a program within RaxcoSupport that creates a log file of
your terminal session. You have the option of recording every byte of
information that passes between your terminal and the system, or only
your input into the system. It allows you to preserve a record of anything
done at your terminal, for later review and analysis.
•As a diagnostic tool – For instance, if you are running into problems
with a particular application, you can create a log file of your activity so
that support personnel can see exactly what you did without having to
duplicate the procedure,
•As documentation – At some sites these log files are created, edited,
and then included in documentation.
•As a tool for detecting software problems – You can place a command
to turn on CarbonCopy in a DCL command file so that unexpected
events or errors with code can be captured as the occur. This is
especially useful in tracking random problems that are occurring
internally and that would otherwise go unnoticed

FRAMER
FRAMER is designed to convert log files for output to a
specified terminal or printer. For example, you can use
FRAMER to convert the CarbonCopy log files that were left
in virtual format.

•Format log files for output to a printer for documentation or
hard copy records
•View a log file one frame at a time, saving to an output file
only selected frames
•Convert an entire log file

Window
WINDOW allows you to run multiple sessions from a single physical
terminal. You can switch from one session to another, at any time, as if
there were several terminals sitting on your desk. Each WINDOW session
occupies the entire screen, exactly as though it were the only process
running. A record of each session’s screen is maintained. In addition,
your display is automatically updated when you change sessions.
WINDOW is also a valuable documentation tool. When you are in a
WINDOW session, you can save a screen full of information to a file.

There are a number of ways to execute WINDOW commands.
•One method is to issue WINDOW commands at the WINDOW> prompt.
WINDOW commands are “DCL-like” in appearance
•A second method involves defining a key to execute one or more
WINDOW commands with a single keystroke.
•A third method is to place a series of WINDOW commands in command
file.

CALOUT
CALOUT is designed to provide you with extended
communications capability. It is responsible for establishing
the link between your host system, modem, and a remote
system. CALOUT operates in two distinct modes (command,
terminal).
•In command mode you directly enter CALOUT commands. These
commands allow you to: 1) control the host-modem-remote pathway; 2)
transfer files, and execute macros and command files. CALOUT
commands are entered at the CALOUT> prompt.
•In terminal mode you send commands to the modem. While in this
mode, you execute modem commands to dial the remote system. Once
you connect to the remote system, commands are sent as though you were
directly connected to it. In terminal mode, everything you type is
interpreted by the modem and remote system as a command

CALOUT allows you to:
•Access a number of common information networks, such as Western
Union’s TELEX, EASYLINK, and WESTLAW.

•Access a remote system from a host system, and then use the remote
system as though you were connected to it directly.
•Transfer all types of files between the host system and a remote system,
running the OpenVMS operating system.

•Transfer all type of files between the host system and a remote system that
supports XMODEM protocol (including personal computers).
•Transfer text files between the host system and any remote system that has
an asynchronous ASCII port.

•Create and execute macros and command files to automate the
communication link.
•Create and display log files of remote system activities.

RAXMASTER
The Performance Suite™ is a comprehensive OpenVMS
performance solution, which integrates disk optimization,
caching, dynamic system tuning, and RMS file
restructuring to solve the most common performance
problems.
•Improves I/O performance by utilizing unused main memory to store
data, reducing I/Os to physical disk.
•Eliminates file fragmentation with a single pass on the disk, open-file
defragmentation included.
•Intelligently positions files on the disk to minimize average seek times
and delay re-fragmentation .
•Tunes the system automatically in response to changing workloads and
interactive usage.
•Eliminates RMS index file fragmentation on-line and tunes FDL settings.

Performance Suite™ applications

•PerfectDisk™
•UltraDisk™
•PerfectCache™
•PerfectTune™

PerfectDisk™
PerfectDisk is system software that is designed to aid disk
management operations.
PerfectDisk provides the system manager with a
comprehensive Disk I/O System. Disk optimization makes
disk files and free space contiguous. Files and free space are
optimally placed on the disk to minimize the number and
duration of seeks. Disk optimization improves overall disk
I/O performance by focusing on seek activity, in addition to
correcting the basic problem of file fragmentation.
•A Disk Optimizer/Defragmenter
•A Disk Monitor/Reporter

PerfectDisk Features
•Single pass defragmentation and optimization
•Optimal file placement
•Schedule & throttling

•Real-time monitoring
•Continuous operation
•Menu and DCL interfaces

•Flexible implementation
•Disk and file utilization statistics
•Integrated with PerfectCache

•Works with UltraDisk

UltraDisk™
UltraDisk is Raxco’s performance software for VAX and
ALPHA systems that provides:
•Move open file capability and
•Disk fragmentation operations.

UltraDisk operates continuously and online, requires no
modifications to your existing applications, does not interfere
with your normal processing, and is fully customizable.

UltraDisk Features and Benefits:
•Enhances the disk optimization process by moving open files while they
are being accessed by users. The entire process is transparent to users.
•Performs clusterwide disk fragmentation control operations.
•Significantly reduces the number of newly created file fragments that occur
during the course of normal operations.
•Results in better disk performance because I/O processing occurs with
fewer split I/Os and window turns.
•Reduces CPU overhead in creating and extending files.
•Complements disk optimization (particularly effective with PerfectDisk
because of it’s dynamic file strategy).

•Reduces frequency of running disk defragmentation software.
•Keeps critical files such as system files in same location.
•Provides an online help facility with information about how to run and
customize the software.

PerfectCache™
PerfectCache is system software that is available for VAX and
ALPHA or both. PerfectCache provides both caching and
virtual disk functionality to your system. It can “intercept” and
Service I/Os (through caching) and data access (via virtual
disks) at the software level to reduce disk I/O traffic.

PerfectCache can give you significant gains in Performance and
Faster throughput rates, particularly on systems with many
interactive users and applications. It’s power comes through
three distinct components:
•Disk Cacher
•Virtual Disks
•I/O Monitor

What is Caching?
Caching is the use of memory to hold frequently accessed data
so that physical disk I/Os can be avoided. The memory holds
contents of logical blocks on the physical disk.
Disk I/O requests for reading data will speed up significantly
using caching. This includes request to start programs and
Compilers.
If caching software is running, your system can complete user
Disk I/O requests immediately rather than waiting for the disk
to transfer data.
By significantly decreasing the number of I/O requests
satisfied from disk, caching can improve response time.

Virtual Disk
PerfectCache provides the ability to create virtual disks in
memory. One or more virtual disks may be created; they are
operationally indistinguishable from physical disk and have
access roughly 10 to 100 times faster than physical disks.

A virtual disk is part of memory set up to appear to the
operating system to be a real disk drive. Just like physical disks,
virtual disk are listed using the $ SHOW DEVICE command.
Virtual disks are faster than physical disks. Users can create
files, show directory listings, and perform any other command
normally used for physical drives. Use of virtual disks can
substantially speed up user data access.

When Do I Need Virtual Disks?
You cannot cache virtual disks. If you are not sure whether you
should be using caching or virtual disks, follow these guidelines:
Use caching to speed up your system overall. Add virtual disks
as necessary when you:
•Have lots of temporary files that you want to put on a virtual
disk to speed specific operations (e.g., compiles).
•Need a small disk for specialized purposes, such as testing.

•Want to decide which files and/or users to service from
memory.

Virtual Disk Features and Benefits
The following list summarizes the key features and benefits of
PerfectCache Virtual Disks:
•Performs Data Requests at CPU Speed
•Uses Only A Small amount of Non-paged Pool
•Allows Shadowing to Prevent Data Loss
•Easy to Use

I/O Monitor
PerfectCache’s I/O Monitor is easy to use and will provide a
number of system statistics (about disk I/O usage) that will
help you to identify potential I/O performance bottlenecks.

What is I/O Monitor?
The I/O Monitor is a software utility that will:
•Collect detailed statistics about disk usage on your system.
•Display those statistics.
•Analyze and display file usage statistics.

I/O Monitor
The I/O Monitor consist of three modules: IOM, DMON, and
FMON.

IOM Module
•IOM is used to collect systemwide disk activity statistics
including number of read and write I/Os performed for each
disk on the system.
DMON Module
•DMON is a program that displays the disk statistics as they
are being collected by I/O Monitor.
FMON Module
•FMON is the program that analyzes and displays file statistic
usage.

PerfectTune™
PerfectTune is Raxco’s dynamic system tuning and monitoring
Software that is designed to enhance: a) process scheduling;
b) system process efficiency; c) overall system performance; and
d) system throughput. It runs as a detached process on your
system.
PerfectTune frees system managers from very the
time-consuming and often tedious job of statistically setting
and re-setting parameters due to workload changes in order
to maintain peak system performance.

PerfectTune consist of the following components:
•System Tuner – Evaluates system and per process parameters
and dynamically adjusts them (as needed) to accommodate
fluctuating workloads.
•ANALYZE utility – Detects up to 70 conditions that may exist
on your system and can adversely affect system performance.
These conditions include: a) non-dynamic parameters that
PerfectTune can not override but you may want to change; b)
system conditions impacting negatively on performance that you
may be able to affect; c) system conditions that warn of
hardware or software difficulties.

•System Monitor – Profiles your system activity and workload,
In addition, you can view some of the key tuning adjustments
made by the System Tuner or enhance your overall system
performance and throughput.

PerfectTune consist of the following components
cont.:
•Process Monitor – Displays statistics related to process
efficiency and scheduling; and provides you with a
“snapshot” of some adjustments made to key parameters by
Tuner.

"OpenVMS - standing the test of time a ProvN-Legacy for the
present and the future…"


Slide 5

Partners:
In order to provide our Customers with top quality service,
ProvN/Legacy has formed partnerships with the following
companies:

Product Line:

SecurityGuardTM
WordPerfectTM
TAPESYSTM
THRUwayTM
RaxcoSupportTM

RaxMasterTM

AUDIT
AUDIT: OpenVMS Security Software
Audit enhances native security by providing terminal
session logging, audit trail reduction, analysis, and
reporting, not otherwise available on OpenVMS.
•Analysis by SECMAN
•Customization of reporting analysis
•Selective auditing of users

•Selective auditing by date and time
•Selective auditing by file access

Intruder Alert
Intruder Alert: OpenVMS Intrusion Detection
Intruder Alert provides real time intrusion detection and
response capabilities, which enable administrators to
proactively manage computing environment security.
•Real time intrusion detection
•Can notify via e-mail specified users of security violations
•Can take specified actions against intruders
•INSPECTOR tool allows for reading of open AUDIT logs
•Interacts with AUDIT

KBLock
KBLock: OpenVMS Terminal Protection
KBLock enhances native OpenVMS Security for VAX and
Alpha systems, by providing easily implemented protection
to unattended active terminals. Such functionality is not
otherwise available in standard OpenVMS environments.
•Users can lock their terminal with a single key stroke
•Security Managers can remotely lock terminals
•Customer defined monitoring criteria
•Customer defined action taken on idle terminals
•Easily configured to site security policy

WordPerfect
The most versatile and powerful communications
solution for today’s OpenVMS users.
• Standardize your corporate word processing
across platforms
• Integrate text and graphics
• Print to any of the over 1000 printers supported by
WordPerfect
• Link spreadsheets and graphics to your documents
• Keyboard mapping available
• Users from other platforms easily trained
• Available in multiple languages

Software Partners/32

TAPEsys

TM

THRUway

TM

TAPEsys
TAPESYS is an automated data protection tool that manages a corporation's
most valuable resource - its data. Operating in an OpenVMS environment,
TAPESYS provides a menu-driven suite of functions including backup,
restore, media management, and archiving

•Provides a full set of features for automating the backup and restore of
corporate-wide data
•Provides all the tools needed to manage your tape or cartridge library
•Provides full archiving facilities in addition to media management
•Provides multiple security features
•Users can independently restore files
•Report Menu enabling the operator to produce reports quickly on all
volumes in the library

THRUway
THRUway, The OpenVMS Remote Device Access System, bridges the
gap from a remote VAX or AXP to a central VAX or AXP, simplifies file
access, and provides easy and safe management of remote data from the
main site.
•Transfer data in the context of any standard VMS I/O format, including
BACKUP
•Makes a clustered tape drive appear as a local drive to remote users
•Makes a remote disk drive appear as a local drive
•Works in conjunction with TAPESYS® to schedule drive backups of
remote disk
•Eliminates the need for operator involvement at a remote site

•Uses DCL and menu interfaces

RaxcoSupport

RaxcoSupport is a package of software tools that
makes user support on your OpenVMS computer
systems more efficient and more effective.

•Interactive user assistance, tutoring, and collaboration on
joint projects
•Session recording for troubleshooting and documentation
•Remote computer connections and dial-in, remote-site
support
•User training and group software demonstration
•Multiple terminal sessions and screen displays
•Log file formatting

RaxcoSupport Applications
•CONTRL
•RTMon
•INSTRUCTOR

•ATTEND
•Carbon Copy
•FRAMER

•Window
•CALOUT

CONTRL
An interactive monitoring, training, and user
support Software for OpenVMS VAX, & AXP
systems, as well as running on Itanium. This
product contains two separate programs, CONTRL
& BLOCK
Contrl allows you to interactively monitor terminals
logged onto the system. It has four basic modes
(WATCH, ASSIST, RECALL, SEND).

CONTRL’s monitoring modes:
•WATCH – Enables you to connect to and monitor a
target terminal
•ASSIST – Allows you to connect to a target terminal and
enter data to the target process
•RECALL – Allows you to obtain the DCL-command
recall buffer for a target terminal, and either view it on
screen or write it to a log file
•SEND – Allows you to send input to the target terminal
without leaving the CONTRL command line

Block program:
The BLOCK program is designed to prevent system
users from monitoring your terminal without
permission. It can be accessed at the DCL command
line or automatically executed through
system/personal login procedures.

RTMon:
RTMon is a program that allows RaxcoSupport and
CONTRL, to watch remote (RT) devices. However, it will
not allow you to enter or send data to the process of a user on
a remote device. Once installed, RTMon operates
transparently.
•Connect to an RT device and watch a user on this remote
terminal

•Obtain DCL-command recall buffer for a remote device,
and view it on screen
•Utilize the BLOCK command to prevent system users from
watching the remote device without permission

INSTRUCTOR:
A program within CONTRL or RaxcoSupport that
allows a single instructor to generate information or
demonstrate application software to selected students at one
time. It is an instruction delivery tool.
•Instantaneous two-way communication between instructor
and students
•More proactive instruction sessions
•Control over the content of your instruction sessions
•Financial and time saving in eliminating the need to travel
to different sites to attend training

•More frequent and varied training of staff

ATTEND
ATTEND is used by both RaxcoSupport and CONTRL as an attendance
tool for multiple students. It allows students, with the appropriate
identifier, to join an INSTRUCTOR course. Once admitted to a course a
student can immediately view all materials generated by the instructor. In
addition, the students can send messages to the instructor at any time.
•Allows a student to quickly join an available course
•Enables multiple students to be connected to a single instructor and
course
•Permits a student to join a course that has already been started and
preview previously generated information
•Contains an on line help utility
•Enables the student to communicate directly with the instructor by
sending and receiving messages

CarbonCopy
CarbonCopy is a program within RaxcoSupport that creates a log file of
your terminal session. You have the option of recording every byte of
information that passes between your terminal and the system, or only
your input into the system. It allows you to preserve a record of anything
done at your terminal, for later review and analysis.
•As a diagnostic tool – For instance, if you are running into problems
with a particular application, you can create a log file of your activity so
that support personnel can see exactly what you did without having to
duplicate the procedure,
•As documentation – At some sites these log files are created, edited,
and then included in documentation.
•As a tool for detecting software problems – You can place a command
to turn on CarbonCopy in a DCL command file so that unexpected
events or errors with code can be captured as the occur. This is
especially useful in tracking random problems that are occurring
internally and that would otherwise go unnoticed

FRAMER
FRAMER is designed to convert log files for output to a
specified terminal or printer. For example, you can use
FRAMER to convert the CarbonCopy log files that were left
in virtual format.

•Format log files for output to a printer for documentation or
hard copy records
•View a log file one frame at a time, saving to an output file
only selected frames
•Convert an entire log file

Window
WINDOW allows you to run multiple sessions from a single physical
terminal. You can switch from one session to another, at any time, as if
there were several terminals sitting on your desk. Each WINDOW session
occupies the entire screen, exactly as though it were the only process
running. A record of each session’s screen is maintained. In addition,
your display is automatically updated when you change sessions.
WINDOW is also a valuable documentation tool. When you are in a
WINDOW session, you can save a screen full of information to a file.

There are a number of ways to execute WINDOW commands.
•One method is to issue WINDOW commands at the WINDOW> prompt.
WINDOW commands are “DCL-like” in appearance
•A second method involves defining a key to execute one or more
WINDOW commands with a single keystroke.
•A third method is to place a series of WINDOW commands in command
file.

CALOUT
CALOUT is designed to provide you with extended
communications capability. It is responsible for establishing
the link between your host system, modem, and a remote
system. CALOUT operates in two distinct modes (command,
terminal).
•In command mode you directly enter CALOUT commands. These
commands allow you to: 1) control the host-modem-remote pathway; 2)
transfer files, and execute macros and command files. CALOUT
commands are entered at the CALOUT> prompt.
•In terminal mode you send commands to the modem. While in this
mode, you execute modem commands to dial the remote system. Once
you connect to the remote system, commands are sent as though you were
directly connected to it. In terminal mode, everything you type is
interpreted by the modem and remote system as a command

CALOUT allows you to:
•Access a number of common information networks, such as Western
Union’s TELEX, EASYLINK, and WESTLAW.

•Access a remote system from a host system, and then use the remote
system as though you were connected to it directly.
•Transfer all types of files between the host system and a remote system,
running the OpenVMS operating system.

•Transfer all type of files between the host system and a remote system that
supports XMODEM protocol (including personal computers).
•Transfer text files between the host system and any remote system that has
an asynchronous ASCII port.

•Create and execute macros and command files to automate the
communication link.
•Create and display log files of remote system activities.

RAXMASTER
The Performance Suite™ is a comprehensive OpenVMS
performance solution, which integrates disk optimization,
caching, dynamic system tuning, and RMS file
restructuring to solve the most common performance
problems.
•Improves I/O performance by utilizing unused main memory to store
data, reducing I/Os to physical disk.
•Eliminates file fragmentation with a single pass on the disk, open-file
defragmentation included.
•Intelligently positions files on the disk to minimize average seek times
and delay re-fragmentation .
•Tunes the system automatically in response to changing workloads and
interactive usage.
•Eliminates RMS index file fragmentation on-line and tunes FDL settings.

Performance Suite™ applications

•PerfectDisk™
•UltraDisk™
•PerfectCache™
•PerfectTune™

PerfectDisk™
PerfectDisk is system software that is designed to aid disk
management operations.
PerfectDisk provides the system manager with a
comprehensive Disk I/O System. Disk optimization makes
disk files and free space contiguous. Files and free space are
optimally placed on the disk to minimize the number and
duration of seeks. Disk optimization improves overall disk
I/O performance by focusing on seek activity, in addition to
correcting the basic problem of file fragmentation.
•A Disk Optimizer/Defragmenter
•A Disk Monitor/Reporter

PerfectDisk Features
•Single pass defragmentation and optimization
•Optimal file placement
•Schedule & throttling

•Real-time monitoring
•Continuous operation
•Menu and DCL interfaces

•Flexible implementation
•Disk and file utilization statistics
•Integrated with PerfectCache

•Works with UltraDisk

UltraDisk™
UltraDisk is Raxco’s performance software for VAX and
ALPHA systems that provides:
•Move open file capability and
•Disk fragmentation operations.

UltraDisk operates continuously and online, requires no
modifications to your existing applications, does not interfere
with your normal processing, and is fully customizable.

UltraDisk Features and Benefits:
•Enhances the disk optimization process by moving open files while they
are being accessed by users. The entire process is transparent to users.
•Performs clusterwide disk fragmentation control operations.
•Significantly reduces the number of newly created file fragments that occur
during the course of normal operations.
•Results in better disk performance because I/O processing occurs with
fewer split I/Os and window turns.
•Reduces CPU overhead in creating and extending files.
•Complements disk optimization (particularly effective with PerfectDisk
because of it’s dynamic file strategy).

•Reduces frequency of running disk defragmentation software.
•Keeps critical files such as system files in same location.
•Provides an online help facility with information about how to run and
customize the software.

PerfectCache™
PerfectCache is system software that is available for VAX and
ALPHA or both. PerfectCache provides both caching and
virtual disk functionality to your system. It can “intercept” and
Service I/Os (through caching) and data access (via virtual
disks) at the software level to reduce disk I/O traffic.

PerfectCache can give you significant gains in Performance and
Faster throughput rates, particularly on systems with many
interactive users and applications. It’s power comes through
three distinct components:
•Disk Cacher
•Virtual Disks
•I/O Monitor

What is Caching?
Caching is the use of memory to hold frequently accessed data
so that physical disk I/Os can be avoided. The memory holds
contents of logical blocks on the physical disk.
Disk I/O requests for reading data will speed up significantly
using caching. This includes request to start programs and
Compilers.
If caching software is running, your system can complete user
Disk I/O requests immediately rather than waiting for the disk
to transfer data.
By significantly decreasing the number of I/O requests
satisfied from disk, caching can improve response time.

Virtual Disk
PerfectCache provides the ability to create virtual disks in
memory. One or more virtual disks may be created; they are
operationally indistinguishable from physical disk and have
access roughly 10 to 100 times faster than physical disks.

A virtual disk is part of memory set up to appear to the
operating system to be a real disk drive. Just like physical disks,
virtual disk are listed using the $ SHOW DEVICE command.
Virtual disks are faster than physical disks. Users can create
files, show directory listings, and perform any other command
normally used for physical drives. Use of virtual disks can
substantially speed up user data access.

When Do I Need Virtual Disks?
You cannot cache virtual disks. If you are not sure whether you
should be using caching or virtual disks, follow these guidelines:
Use caching to speed up your system overall. Add virtual disks
as necessary when you:
•Have lots of temporary files that you want to put on a virtual
disk to speed specific operations (e.g., compiles).
•Need a small disk for specialized purposes, such as testing.

•Want to decide which files and/or users to service from
memory.

Virtual Disk Features and Benefits
The following list summarizes the key features and benefits of
PerfectCache Virtual Disks:
•Performs Data Requests at CPU Speed
•Uses Only A Small amount of Non-paged Pool
•Allows Shadowing to Prevent Data Loss
•Easy to Use

I/O Monitor
PerfectCache’s I/O Monitor is easy to use and will provide a
number of system statistics (about disk I/O usage) that will
help you to identify potential I/O performance bottlenecks.

What is I/O Monitor?
The I/O Monitor is a software utility that will:
•Collect detailed statistics about disk usage on your system.
•Display those statistics.
•Analyze and display file usage statistics.

I/O Monitor
The I/O Monitor consist of three modules: IOM, DMON, and
FMON.

IOM Module
•IOM is used to collect systemwide disk activity statistics
including number of read and write I/Os performed for each
disk on the system.
DMON Module
•DMON is a program that displays the disk statistics as they
are being collected by I/O Monitor.
FMON Module
•FMON is the program that analyzes and displays file statistic
usage.

PerfectTune™
PerfectTune is Raxco’s dynamic system tuning and monitoring
Software that is designed to enhance: a) process scheduling;
b) system process efficiency; c) overall system performance; and
d) system throughput. It runs as a detached process on your
system.
PerfectTune frees system managers from very the
time-consuming and often tedious job of statistically setting
and re-setting parameters due to workload changes in order
to maintain peak system performance.

PerfectTune consist of the following components:
•System Tuner – Evaluates system and per process parameters
and dynamically adjusts them (as needed) to accommodate
fluctuating workloads.
•ANALYZE utility – Detects up to 70 conditions that may exist
on your system and can adversely affect system performance.
These conditions include: a) non-dynamic parameters that
PerfectTune can not override but you may want to change; b)
system conditions impacting negatively on performance that you
may be able to affect; c) system conditions that warn of
hardware or software difficulties.

•System Monitor – Profiles your system activity and workload,
In addition, you can view some of the key tuning adjustments
made by the System Tuner or enhance your overall system
performance and throughput.

PerfectTune consist of the following components
cont.:
•Process Monitor – Displays statistics related to process
efficiency and scheduling; and provides you with a
“snapshot” of some adjustments made to key parameters by
Tuner.

"OpenVMS - standing the test of time a ProvN-Legacy for the
present and the future…"


Slide 6

Partners:
In order to provide our Customers with top quality service,
ProvN/Legacy has formed partnerships with the following
companies:

Product Line:

SecurityGuardTM
WordPerfectTM
TAPESYSTM
THRUwayTM
RaxcoSupportTM

RaxMasterTM

AUDIT
AUDIT: OpenVMS Security Software
Audit enhances native security by providing terminal
session logging, audit trail reduction, analysis, and
reporting, not otherwise available on OpenVMS.
•Analysis by SECMAN
•Customization of reporting analysis
•Selective auditing of users

•Selective auditing by date and time
•Selective auditing by file access

Intruder Alert
Intruder Alert: OpenVMS Intrusion Detection
Intruder Alert provides real time intrusion detection and
response capabilities, which enable administrators to
proactively manage computing environment security.
•Real time intrusion detection
•Can notify via e-mail specified users of security violations
•Can take specified actions against intruders
•INSPECTOR tool allows for reading of open AUDIT logs
•Interacts with AUDIT

KBLock
KBLock: OpenVMS Terminal Protection
KBLock enhances native OpenVMS Security for VAX and
Alpha systems, by providing easily implemented protection
to unattended active terminals. Such functionality is not
otherwise available in standard OpenVMS environments.
•Users can lock their terminal with a single key stroke
•Security Managers can remotely lock terminals
•Customer defined monitoring criteria
•Customer defined action taken on idle terminals
•Easily configured to site security policy

WordPerfect
The most versatile and powerful communications
solution for today’s OpenVMS users.
• Standardize your corporate word processing
across platforms
• Integrate text and graphics
• Print to any of the over 1000 printers supported by
WordPerfect
• Link spreadsheets and graphics to your documents
• Keyboard mapping available
• Users from other platforms easily trained
• Available in multiple languages

Software Partners/32

TAPEsys

TM

THRUway

TM

TAPEsys
TAPESYS is an automated data protection tool that manages a corporation's
most valuable resource - its data. Operating in an OpenVMS environment,
TAPESYS provides a menu-driven suite of functions including backup,
restore, media management, and archiving

•Provides a full set of features for automating the backup and restore of
corporate-wide data
•Provides all the tools needed to manage your tape or cartridge library
•Provides full archiving facilities in addition to media management
•Provides multiple security features
•Users can independently restore files
•Report Menu enabling the operator to produce reports quickly on all
volumes in the library

THRUway
THRUway, The OpenVMS Remote Device Access System, bridges the
gap from a remote VAX or AXP to a central VAX or AXP, simplifies file
access, and provides easy and safe management of remote data from the
main site.
•Transfer data in the context of any standard VMS I/O format, including
BACKUP
•Makes a clustered tape drive appear as a local drive to remote users
•Makes a remote disk drive appear as a local drive
•Works in conjunction with TAPESYS® to schedule drive backups of
remote disk
•Eliminates the need for operator involvement at a remote site

•Uses DCL and menu interfaces

RaxcoSupport

RaxcoSupport is a package of software tools that
makes user support on your OpenVMS computer
systems more efficient and more effective.

•Interactive user assistance, tutoring, and collaboration on
joint projects
•Session recording for troubleshooting and documentation
•Remote computer connections and dial-in, remote-site
support
•User training and group software demonstration
•Multiple terminal sessions and screen displays
•Log file formatting

RaxcoSupport Applications
•CONTRL
•RTMon
•INSTRUCTOR

•ATTEND
•Carbon Copy
•FRAMER

•Window
•CALOUT

CONTRL
An interactive monitoring, training, and user
support Software for OpenVMS VAX, & AXP
systems, as well as running on Itanium. This
product contains two separate programs, CONTRL
& BLOCK
Contrl allows you to interactively monitor terminals
logged onto the system. It has four basic modes
(WATCH, ASSIST, RECALL, SEND).

CONTRL’s monitoring modes:
•WATCH – Enables you to connect to and monitor a
target terminal
•ASSIST – Allows you to connect to a target terminal and
enter data to the target process
•RECALL – Allows you to obtain the DCL-command
recall buffer for a target terminal, and either view it on
screen or write it to a log file
•SEND – Allows you to send input to the target terminal
without leaving the CONTRL command line

Block program:
The BLOCK program is designed to prevent system
users from monitoring your terminal without
permission. It can be accessed at the DCL command
line or automatically executed through
system/personal login procedures.

RTMon:
RTMon is a program that allows RaxcoSupport and
CONTRL, to watch remote (RT) devices. However, it will
not allow you to enter or send data to the process of a user on
a remote device. Once installed, RTMon operates
transparently.
•Connect to an RT device and watch a user on this remote
terminal

•Obtain DCL-command recall buffer for a remote device,
and view it on screen
•Utilize the BLOCK command to prevent system users from
watching the remote device without permission

INSTRUCTOR:
A program within CONTRL or RaxcoSupport that
allows a single instructor to generate information or
demonstrate application software to selected students at one
time. It is an instruction delivery tool.
•Instantaneous two-way communication between instructor
and students
•More proactive instruction sessions
•Control over the content of your instruction sessions
•Financial and time saving in eliminating the need to travel
to different sites to attend training

•More frequent and varied training of staff

ATTEND
ATTEND is used by both RaxcoSupport and CONTRL as an attendance
tool for multiple students. It allows students, with the appropriate
identifier, to join an INSTRUCTOR course. Once admitted to a course a
student can immediately view all materials generated by the instructor. In
addition, the students can send messages to the instructor at any time.
•Allows a student to quickly join an available course
•Enables multiple students to be connected to a single instructor and
course
•Permits a student to join a course that has already been started and
preview previously generated information
•Contains an on line help utility
•Enables the student to communicate directly with the instructor by
sending and receiving messages

CarbonCopy
CarbonCopy is a program within RaxcoSupport that creates a log file of
your terminal session. You have the option of recording every byte of
information that passes between your terminal and the system, or only
your input into the system. It allows you to preserve a record of anything
done at your terminal, for later review and analysis.
•As a diagnostic tool – For instance, if you are running into problems
with a particular application, you can create a log file of your activity so
that support personnel can see exactly what you did without having to
duplicate the procedure,
•As documentation – At some sites these log files are created, edited,
and then included in documentation.
•As a tool for detecting software problems – You can place a command
to turn on CarbonCopy in a DCL command file so that unexpected
events or errors with code can be captured as the occur. This is
especially useful in tracking random problems that are occurring
internally and that would otherwise go unnoticed

FRAMER
FRAMER is designed to convert log files for output to a
specified terminal or printer. For example, you can use
FRAMER to convert the CarbonCopy log files that were left
in virtual format.

•Format log files for output to a printer for documentation or
hard copy records
•View a log file one frame at a time, saving to an output file
only selected frames
•Convert an entire log file

Window
WINDOW allows you to run multiple sessions from a single physical
terminal. You can switch from one session to another, at any time, as if
there were several terminals sitting on your desk. Each WINDOW session
occupies the entire screen, exactly as though it were the only process
running. A record of each session’s screen is maintained. In addition,
your display is automatically updated when you change sessions.
WINDOW is also a valuable documentation tool. When you are in a
WINDOW session, you can save a screen full of information to a file.

There are a number of ways to execute WINDOW commands.
•One method is to issue WINDOW commands at the WINDOW> prompt.
WINDOW commands are “DCL-like” in appearance
•A second method involves defining a key to execute one or more
WINDOW commands with a single keystroke.
•A third method is to place a series of WINDOW commands in command
file.

CALOUT
CALOUT is designed to provide you with extended
communications capability. It is responsible for establishing
the link between your host system, modem, and a remote
system. CALOUT operates in two distinct modes (command,
terminal).
•In command mode you directly enter CALOUT commands. These
commands allow you to: 1) control the host-modem-remote pathway; 2)
transfer files, and execute macros and command files. CALOUT
commands are entered at the CALOUT> prompt.
•In terminal mode you send commands to the modem. While in this
mode, you execute modem commands to dial the remote system. Once
you connect to the remote system, commands are sent as though you were
directly connected to it. In terminal mode, everything you type is
interpreted by the modem and remote system as a command

CALOUT allows you to:
•Access a number of common information networks, such as Western
Union’s TELEX, EASYLINK, and WESTLAW.

•Access a remote system from a host system, and then use the remote
system as though you were connected to it directly.
•Transfer all types of files between the host system and a remote system,
running the OpenVMS operating system.

•Transfer all type of files between the host system and a remote system that
supports XMODEM protocol (including personal computers).
•Transfer text files between the host system and any remote system that has
an asynchronous ASCII port.

•Create and execute macros and command files to automate the
communication link.
•Create and display log files of remote system activities.

RAXMASTER
The Performance Suite™ is a comprehensive OpenVMS
performance solution, which integrates disk optimization,
caching, dynamic system tuning, and RMS file
restructuring to solve the most common performance
problems.
•Improves I/O performance by utilizing unused main memory to store
data, reducing I/Os to physical disk.
•Eliminates file fragmentation with a single pass on the disk, open-file
defragmentation included.
•Intelligently positions files on the disk to minimize average seek times
and delay re-fragmentation .
•Tunes the system automatically in response to changing workloads and
interactive usage.
•Eliminates RMS index file fragmentation on-line and tunes FDL settings.

Performance Suite™ applications

•PerfectDisk™
•UltraDisk™
•PerfectCache™
•PerfectTune™

PerfectDisk™
PerfectDisk is system software that is designed to aid disk
management operations.
PerfectDisk provides the system manager with a
comprehensive Disk I/O System. Disk optimization makes
disk files and free space contiguous. Files and free space are
optimally placed on the disk to minimize the number and
duration of seeks. Disk optimization improves overall disk
I/O performance by focusing on seek activity, in addition to
correcting the basic problem of file fragmentation.
•A Disk Optimizer/Defragmenter
•A Disk Monitor/Reporter

PerfectDisk Features
•Single pass defragmentation and optimization
•Optimal file placement
•Schedule & throttling

•Real-time monitoring
•Continuous operation
•Menu and DCL interfaces

•Flexible implementation
•Disk and file utilization statistics
•Integrated with PerfectCache

•Works with UltraDisk

UltraDisk™
UltraDisk is Raxco’s performance software for VAX and
ALPHA systems that provides:
•Move open file capability and
•Disk fragmentation operations.

UltraDisk operates continuously and online, requires no
modifications to your existing applications, does not interfere
with your normal processing, and is fully customizable.

UltraDisk Features and Benefits:
•Enhances the disk optimization process by moving open files while they
are being accessed by users. The entire process is transparent to users.
•Performs clusterwide disk fragmentation control operations.
•Significantly reduces the number of newly created file fragments that occur
during the course of normal operations.
•Results in better disk performance because I/O processing occurs with
fewer split I/Os and window turns.
•Reduces CPU overhead in creating and extending files.
•Complements disk optimization (particularly effective with PerfectDisk
because of it’s dynamic file strategy).

•Reduces frequency of running disk defragmentation software.
•Keeps critical files such as system files in same location.
•Provides an online help facility with information about how to run and
customize the software.

PerfectCache™
PerfectCache is system software that is available for VAX and
ALPHA or both. PerfectCache provides both caching and
virtual disk functionality to your system. It can “intercept” and
Service I/Os (through caching) and data access (via virtual
disks) at the software level to reduce disk I/O traffic.

PerfectCache can give you significant gains in Performance and
Faster throughput rates, particularly on systems with many
interactive users and applications. It’s power comes through
three distinct components:
•Disk Cacher
•Virtual Disks
•I/O Monitor

What is Caching?
Caching is the use of memory to hold frequently accessed data
so that physical disk I/Os can be avoided. The memory holds
contents of logical blocks on the physical disk.
Disk I/O requests for reading data will speed up significantly
using caching. This includes request to start programs and
Compilers.
If caching software is running, your system can complete user
Disk I/O requests immediately rather than waiting for the disk
to transfer data.
By significantly decreasing the number of I/O requests
satisfied from disk, caching can improve response time.

Virtual Disk
PerfectCache provides the ability to create virtual disks in
memory. One or more virtual disks may be created; they are
operationally indistinguishable from physical disk and have
access roughly 10 to 100 times faster than physical disks.

A virtual disk is part of memory set up to appear to the
operating system to be a real disk drive. Just like physical disks,
virtual disk are listed using the $ SHOW DEVICE command.
Virtual disks are faster than physical disks. Users can create
files, show directory listings, and perform any other command
normally used for physical drives. Use of virtual disks can
substantially speed up user data access.

When Do I Need Virtual Disks?
You cannot cache virtual disks. If you are not sure whether you
should be using caching or virtual disks, follow these guidelines:
Use caching to speed up your system overall. Add virtual disks
as necessary when you:
•Have lots of temporary files that you want to put on a virtual
disk to speed specific operations (e.g., compiles).
•Need a small disk for specialized purposes, such as testing.

•Want to decide which files and/or users to service from
memory.

Virtual Disk Features and Benefits
The following list summarizes the key features and benefits of
PerfectCache Virtual Disks:
•Performs Data Requests at CPU Speed
•Uses Only A Small amount of Non-paged Pool
•Allows Shadowing to Prevent Data Loss
•Easy to Use

I/O Monitor
PerfectCache’s I/O Monitor is easy to use and will provide a
number of system statistics (about disk I/O usage) that will
help you to identify potential I/O performance bottlenecks.

What is I/O Monitor?
The I/O Monitor is a software utility that will:
•Collect detailed statistics about disk usage on your system.
•Display those statistics.
•Analyze and display file usage statistics.

I/O Monitor
The I/O Monitor consist of three modules: IOM, DMON, and
FMON.

IOM Module
•IOM is used to collect systemwide disk activity statistics
including number of read and write I/Os performed for each
disk on the system.
DMON Module
•DMON is a program that displays the disk statistics as they
are being collected by I/O Monitor.
FMON Module
•FMON is the program that analyzes and displays file statistic
usage.

PerfectTune™
PerfectTune is Raxco’s dynamic system tuning and monitoring
Software that is designed to enhance: a) process scheduling;
b) system process efficiency; c) overall system performance; and
d) system throughput. It runs as a detached process on your
system.
PerfectTune frees system managers from very the
time-consuming and often tedious job of statistically setting
and re-setting parameters due to workload changes in order
to maintain peak system performance.

PerfectTune consist of the following components:
•System Tuner – Evaluates system and per process parameters
and dynamically adjusts them (as needed) to accommodate
fluctuating workloads.
•ANALYZE utility – Detects up to 70 conditions that may exist
on your system and can adversely affect system performance.
These conditions include: a) non-dynamic parameters that
PerfectTune can not override but you may want to change; b)
system conditions impacting negatively on performance that you
may be able to affect; c) system conditions that warn of
hardware or software difficulties.

•System Monitor – Profiles your system activity and workload,
In addition, you can view some of the key tuning adjustments
made by the System Tuner or enhance your overall system
performance and throughput.

PerfectTune consist of the following components
cont.:
•Process Monitor – Displays statistics related to process
efficiency and scheduling; and provides you with a
“snapshot” of some adjustments made to key parameters by
Tuner.

"OpenVMS - standing the test of time a ProvN-Legacy for the
present and the future…"


Slide 7

Partners:
In order to provide our Customers with top quality service,
ProvN/Legacy has formed partnerships with the following
companies:

Product Line:

SecurityGuardTM
WordPerfectTM
TAPESYSTM
THRUwayTM
RaxcoSupportTM

RaxMasterTM

AUDIT
AUDIT: OpenVMS Security Software
Audit enhances native security by providing terminal
session logging, audit trail reduction, analysis, and
reporting, not otherwise available on OpenVMS.
•Analysis by SECMAN
•Customization of reporting analysis
•Selective auditing of users

•Selective auditing by date and time
•Selective auditing by file access

Intruder Alert
Intruder Alert: OpenVMS Intrusion Detection
Intruder Alert provides real time intrusion detection and
response capabilities, which enable administrators to
proactively manage computing environment security.
•Real time intrusion detection
•Can notify via e-mail specified users of security violations
•Can take specified actions against intruders
•INSPECTOR tool allows for reading of open AUDIT logs
•Interacts with AUDIT

KBLock
KBLock: OpenVMS Terminal Protection
KBLock enhances native OpenVMS Security for VAX and
Alpha systems, by providing easily implemented protection
to unattended active terminals. Such functionality is not
otherwise available in standard OpenVMS environments.
•Users can lock their terminal with a single key stroke
•Security Managers can remotely lock terminals
•Customer defined monitoring criteria
•Customer defined action taken on idle terminals
•Easily configured to site security policy

WordPerfect
The most versatile and powerful communications
solution for today’s OpenVMS users.
• Standardize your corporate word processing
across platforms
• Integrate text and graphics
• Print to any of the over 1000 printers supported by
WordPerfect
• Link spreadsheets and graphics to your documents
• Keyboard mapping available
• Users from other platforms easily trained
• Available in multiple languages

Software Partners/32

TAPEsys

TM

THRUway

TM

TAPEsys
TAPESYS is an automated data protection tool that manages a corporation's
most valuable resource - its data. Operating in an OpenVMS environment,
TAPESYS provides a menu-driven suite of functions including backup,
restore, media management, and archiving

•Provides a full set of features for automating the backup and restore of
corporate-wide data
•Provides all the tools needed to manage your tape or cartridge library
•Provides full archiving facilities in addition to media management
•Provides multiple security features
•Users can independently restore files
•Report Menu enabling the operator to produce reports quickly on all
volumes in the library

THRUway
THRUway, The OpenVMS Remote Device Access System, bridges the
gap from a remote VAX or AXP to a central VAX or AXP, simplifies file
access, and provides easy and safe management of remote data from the
main site.
•Transfer data in the context of any standard VMS I/O format, including
BACKUP
•Makes a clustered tape drive appear as a local drive to remote users
•Makes a remote disk drive appear as a local drive
•Works in conjunction with TAPESYS® to schedule drive backups of
remote disk
•Eliminates the need for operator involvement at a remote site

•Uses DCL and menu interfaces

RaxcoSupport

RaxcoSupport is a package of software tools that
makes user support on your OpenVMS computer
systems more efficient and more effective.

•Interactive user assistance, tutoring, and collaboration on
joint projects
•Session recording for troubleshooting and documentation
•Remote computer connections and dial-in, remote-site
support
•User training and group software demonstration
•Multiple terminal sessions and screen displays
•Log file formatting

RaxcoSupport Applications
•CONTRL
•RTMon
•INSTRUCTOR

•ATTEND
•Carbon Copy
•FRAMER

•Window
•CALOUT

CONTRL
An interactive monitoring, training, and user
support Software for OpenVMS VAX, & AXP
systems, as well as running on Itanium. This
product contains two separate programs, CONTRL
& BLOCK
Contrl allows you to interactively monitor terminals
logged onto the system. It has four basic modes
(WATCH, ASSIST, RECALL, SEND).

CONTRL’s monitoring modes:
•WATCH – Enables you to connect to and monitor a
target terminal
•ASSIST – Allows you to connect to a target terminal and
enter data to the target process
•RECALL – Allows you to obtain the DCL-command
recall buffer for a target terminal, and either view it on
screen or write it to a log file
•SEND – Allows you to send input to the target terminal
without leaving the CONTRL command line

Block program:
The BLOCK program is designed to prevent system
users from monitoring your terminal without
permission. It can be accessed at the DCL command
line or automatically executed through
system/personal login procedures.

RTMon:
RTMon is a program that allows RaxcoSupport and
CONTRL, to watch remote (RT) devices. However, it will
not allow you to enter or send data to the process of a user on
a remote device. Once installed, RTMon operates
transparently.
•Connect to an RT device and watch a user on this remote
terminal

•Obtain DCL-command recall buffer for a remote device,
and view it on screen
•Utilize the BLOCK command to prevent system users from
watching the remote device without permission

INSTRUCTOR:
A program within CONTRL or RaxcoSupport that
allows a single instructor to generate information or
demonstrate application software to selected students at one
time. It is an instruction delivery tool.
•Instantaneous two-way communication between instructor
and students
•More proactive instruction sessions
•Control over the content of your instruction sessions
•Financial and time saving in eliminating the need to travel
to different sites to attend training

•More frequent and varied training of staff

ATTEND
ATTEND is used by both RaxcoSupport and CONTRL as an attendance
tool for multiple students. It allows students, with the appropriate
identifier, to join an INSTRUCTOR course. Once admitted to a course a
student can immediately view all materials generated by the instructor. In
addition, the students can send messages to the instructor at any time.
•Allows a student to quickly join an available course
•Enables multiple students to be connected to a single instructor and
course
•Permits a student to join a course that has already been started and
preview previously generated information
•Contains an on line help utility
•Enables the student to communicate directly with the instructor by
sending and receiving messages

CarbonCopy
CarbonCopy is a program within RaxcoSupport that creates a log file of
your terminal session. You have the option of recording every byte of
information that passes between your terminal and the system, or only
your input into the system. It allows you to preserve a record of anything
done at your terminal, for later review and analysis.
•As a diagnostic tool – For instance, if you are running into problems
with a particular application, you can create a log file of your activity so
that support personnel can see exactly what you did without having to
duplicate the procedure,
•As documentation – At some sites these log files are created, edited,
and then included in documentation.
•As a tool for detecting software problems – You can place a command
to turn on CarbonCopy in a DCL command file so that unexpected
events or errors with code can be captured as the occur. This is
especially useful in tracking random problems that are occurring
internally and that would otherwise go unnoticed

FRAMER
FRAMER is designed to convert log files for output to a
specified terminal or printer. For example, you can use
FRAMER to convert the CarbonCopy log files that were left
in virtual format.

•Format log files for output to a printer for documentation or
hard copy records
•View a log file one frame at a time, saving to an output file
only selected frames
•Convert an entire log file

Window
WINDOW allows you to run multiple sessions from a single physical
terminal. You can switch from one session to another, at any time, as if
there were several terminals sitting on your desk. Each WINDOW session
occupies the entire screen, exactly as though it were the only process
running. A record of each session’s screen is maintained. In addition,
your display is automatically updated when you change sessions.
WINDOW is also a valuable documentation tool. When you are in a
WINDOW session, you can save a screen full of information to a file.

There are a number of ways to execute WINDOW commands.
•One method is to issue WINDOW commands at the WINDOW> prompt.
WINDOW commands are “DCL-like” in appearance
•A second method involves defining a key to execute one or more
WINDOW commands with a single keystroke.
•A third method is to place a series of WINDOW commands in command
file.

CALOUT
CALOUT is designed to provide you with extended
communications capability. It is responsible for establishing
the link between your host system, modem, and a remote
system. CALOUT operates in two distinct modes (command,
terminal).
•In command mode you directly enter CALOUT commands. These
commands allow you to: 1) control the host-modem-remote pathway; 2)
transfer files, and execute macros and command files. CALOUT
commands are entered at the CALOUT> prompt.
•In terminal mode you send commands to the modem. While in this
mode, you execute modem commands to dial the remote system. Once
you connect to the remote system, commands are sent as though you were
directly connected to it. In terminal mode, everything you type is
interpreted by the modem and remote system as a command

CALOUT allows you to:
•Access a number of common information networks, such as Western
Union’s TELEX, EASYLINK, and WESTLAW.

•Access a remote system from a host system, and then use the remote
system as though you were connected to it directly.
•Transfer all types of files between the host system and a remote system,
running the OpenVMS operating system.

•Transfer all type of files between the host system and a remote system that
supports XMODEM protocol (including personal computers).
•Transfer text files between the host system and any remote system that has
an asynchronous ASCII port.

•Create and execute macros and command files to automate the
communication link.
•Create and display log files of remote system activities.

RAXMASTER
The Performance Suite™ is a comprehensive OpenVMS
performance solution, which integrates disk optimization,
caching, dynamic system tuning, and RMS file
restructuring to solve the most common performance
problems.
•Improves I/O performance by utilizing unused main memory to store
data, reducing I/Os to physical disk.
•Eliminates file fragmentation with a single pass on the disk, open-file
defragmentation included.
•Intelligently positions files on the disk to minimize average seek times
and delay re-fragmentation .
•Tunes the system automatically in response to changing workloads and
interactive usage.
•Eliminates RMS index file fragmentation on-line and tunes FDL settings.

Performance Suite™ applications

•PerfectDisk™
•UltraDisk™
•PerfectCache™
•PerfectTune™

PerfectDisk™
PerfectDisk is system software that is designed to aid disk
management operations.
PerfectDisk provides the system manager with a
comprehensive Disk I/O System. Disk optimization makes
disk files and free space contiguous. Files and free space are
optimally placed on the disk to minimize the number and
duration of seeks. Disk optimization improves overall disk
I/O performance by focusing on seek activity, in addition to
correcting the basic problem of file fragmentation.
•A Disk Optimizer/Defragmenter
•A Disk Monitor/Reporter

PerfectDisk Features
•Single pass defragmentation and optimization
•Optimal file placement
•Schedule & throttling

•Real-time monitoring
•Continuous operation
•Menu and DCL interfaces

•Flexible implementation
•Disk and file utilization statistics
•Integrated with PerfectCache

•Works with UltraDisk

UltraDisk™
UltraDisk is Raxco’s performance software for VAX and
ALPHA systems that provides:
•Move open file capability and
•Disk fragmentation operations.

UltraDisk operates continuously and online, requires no
modifications to your existing applications, does not interfere
with your normal processing, and is fully customizable.

UltraDisk Features and Benefits:
•Enhances the disk optimization process by moving open files while they
are being accessed by users. The entire process is transparent to users.
•Performs clusterwide disk fragmentation control operations.
•Significantly reduces the number of newly created file fragments that occur
during the course of normal operations.
•Results in better disk performance because I/O processing occurs with
fewer split I/Os and window turns.
•Reduces CPU overhead in creating and extending files.
•Complements disk optimization (particularly effective with PerfectDisk
because of it’s dynamic file strategy).

•Reduces frequency of running disk defragmentation software.
•Keeps critical files such as system files in same location.
•Provides an online help facility with information about how to run and
customize the software.

PerfectCache™
PerfectCache is system software that is available for VAX and
ALPHA or both. PerfectCache provides both caching and
virtual disk functionality to your system. It can “intercept” and
Service I/Os (through caching) and data access (via virtual
disks) at the software level to reduce disk I/O traffic.

PerfectCache can give you significant gains in Performance and
Faster throughput rates, particularly on systems with many
interactive users and applications. It’s power comes through
three distinct components:
•Disk Cacher
•Virtual Disks
•I/O Monitor

What is Caching?
Caching is the use of memory to hold frequently accessed data
so that physical disk I/Os can be avoided. The memory holds
contents of logical blocks on the physical disk.
Disk I/O requests for reading data will speed up significantly
using caching. This includes request to start programs and
Compilers.
If caching software is running, your system can complete user
Disk I/O requests immediately rather than waiting for the disk
to transfer data.
By significantly decreasing the number of I/O requests
satisfied from disk, caching can improve response time.

Virtual Disk
PerfectCache provides the ability to create virtual disks in
memory. One or more virtual disks may be created; they are
operationally indistinguishable from physical disk and have
access roughly 10 to 100 times faster than physical disks.

A virtual disk is part of memory set up to appear to the
operating system to be a real disk drive. Just like physical disks,
virtual disk are listed using the $ SHOW DEVICE command.
Virtual disks are faster than physical disks. Users can create
files, show directory listings, and perform any other command
normally used for physical drives. Use of virtual disks can
substantially speed up user data access.

When Do I Need Virtual Disks?
You cannot cache virtual disks. If you are not sure whether you
should be using caching or virtual disks, follow these guidelines:
Use caching to speed up your system overall. Add virtual disks
as necessary when you:
•Have lots of temporary files that you want to put on a virtual
disk to speed specific operations (e.g., compiles).
•Need a small disk for specialized purposes, such as testing.

•Want to decide which files and/or users to service from
memory.

Virtual Disk Features and Benefits
The following list summarizes the key features and benefits of
PerfectCache Virtual Disks:
•Performs Data Requests at CPU Speed
•Uses Only A Small amount of Non-paged Pool
•Allows Shadowing to Prevent Data Loss
•Easy to Use

I/O Monitor
PerfectCache’s I/O Monitor is easy to use and will provide a
number of system statistics (about disk I/O usage) that will
help you to identify potential I/O performance bottlenecks.

What is I/O Monitor?
The I/O Monitor is a software utility that will:
•Collect detailed statistics about disk usage on your system.
•Display those statistics.
•Analyze and display file usage statistics.

I/O Monitor
The I/O Monitor consist of three modules: IOM, DMON, and
FMON.

IOM Module
•IOM is used to collect systemwide disk activity statistics
including number of read and write I/Os performed for each
disk on the system.
DMON Module
•DMON is a program that displays the disk statistics as they
are being collected by I/O Monitor.
FMON Module
•FMON is the program that analyzes and displays file statistic
usage.

PerfectTune™
PerfectTune is Raxco’s dynamic system tuning and monitoring
Software that is designed to enhance: a) process scheduling;
b) system process efficiency; c) overall system performance; and
d) system throughput. It runs as a detached process on your
system.
PerfectTune frees system managers from very the
time-consuming and often tedious job of statistically setting
and re-setting parameters due to workload changes in order
to maintain peak system performance.

PerfectTune consist of the following components:
•System Tuner – Evaluates system and per process parameters
and dynamically adjusts them (as needed) to accommodate
fluctuating workloads.
•ANALYZE utility – Detects up to 70 conditions that may exist
on your system and can adversely affect system performance.
These conditions include: a) non-dynamic parameters that
PerfectTune can not override but you may want to change; b)
system conditions impacting negatively on performance that you
may be able to affect; c) system conditions that warn of
hardware or software difficulties.

•System Monitor – Profiles your system activity and workload,
In addition, you can view some of the key tuning adjustments
made by the System Tuner or enhance your overall system
performance and throughput.

PerfectTune consist of the following components
cont.:
•Process Monitor – Displays statistics related to process
efficiency and scheduling; and provides you with a
“snapshot” of some adjustments made to key parameters by
Tuner.

"OpenVMS - standing the test of time a ProvN-Legacy for the
present and the future…"


Slide 8

Partners:
In order to provide our Customers with top quality service,
ProvN/Legacy has formed partnerships with the following
companies:

Product Line:

SecurityGuardTM
WordPerfectTM
TAPESYSTM
THRUwayTM
RaxcoSupportTM

RaxMasterTM

AUDIT
AUDIT: OpenVMS Security Software
Audit enhances native security by providing terminal
session logging, audit trail reduction, analysis, and
reporting, not otherwise available on OpenVMS.
•Analysis by SECMAN
•Customization of reporting analysis
•Selective auditing of users

•Selective auditing by date and time
•Selective auditing by file access

Intruder Alert
Intruder Alert: OpenVMS Intrusion Detection
Intruder Alert provides real time intrusion detection and
response capabilities, which enable administrators to
proactively manage computing environment security.
•Real time intrusion detection
•Can notify via e-mail specified users of security violations
•Can take specified actions against intruders
•INSPECTOR tool allows for reading of open AUDIT logs
•Interacts with AUDIT

KBLock
KBLock: OpenVMS Terminal Protection
KBLock enhances native OpenVMS Security for VAX and
Alpha systems, by providing easily implemented protection
to unattended active terminals. Such functionality is not
otherwise available in standard OpenVMS environments.
•Users can lock their terminal with a single key stroke
•Security Managers can remotely lock terminals
•Customer defined monitoring criteria
•Customer defined action taken on idle terminals
•Easily configured to site security policy

WordPerfect
The most versatile and powerful communications
solution for today’s OpenVMS users.
• Standardize your corporate word processing
across platforms
• Integrate text and graphics
• Print to any of the over 1000 printers supported by
WordPerfect
• Link spreadsheets and graphics to your documents
• Keyboard mapping available
• Users from other platforms easily trained
• Available in multiple languages

Software Partners/32

TAPEsys

TM

THRUway

TM

TAPEsys
TAPESYS is an automated data protection tool that manages a corporation's
most valuable resource - its data. Operating in an OpenVMS environment,
TAPESYS provides a menu-driven suite of functions including backup,
restore, media management, and archiving

•Provides a full set of features for automating the backup and restore of
corporate-wide data
•Provides all the tools needed to manage your tape or cartridge library
•Provides full archiving facilities in addition to media management
•Provides multiple security features
•Users can independently restore files
•Report Menu enabling the operator to produce reports quickly on all
volumes in the library

THRUway
THRUway, The OpenVMS Remote Device Access System, bridges the
gap from a remote VAX or AXP to a central VAX or AXP, simplifies file
access, and provides easy and safe management of remote data from the
main site.
•Transfer data in the context of any standard VMS I/O format, including
BACKUP
•Makes a clustered tape drive appear as a local drive to remote users
•Makes a remote disk drive appear as a local drive
•Works in conjunction with TAPESYS® to schedule drive backups of
remote disk
•Eliminates the need for operator involvement at a remote site

•Uses DCL and menu interfaces

RaxcoSupport

RaxcoSupport is a package of software tools that
makes user support on your OpenVMS computer
systems more efficient and more effective.

•Interactive user assistance, tutoring, and collaboration on
joint projects
•Session recording for troubleshooting and documentation
•Remote computer connections and dial-in, remote-site
support
•User training and group software demonstration
•Multiple terminal sessions and screen displays
•Log file formatting

RaxcoSupport Applications
•CONTRL
•RTMon
•INSTRUCTOR

•ATTEND
•Carbon Copy
•FRAMER

•Window
•CALOUT

CONTRL
An interactive monitoring, training, and user
support Software for OpenVMS VAX, & AXP
systems, as well as running on Itanium. This
product contains two separate programs, CONTRL
& BLOCK
Contrl allows you to interactively monitor terminals
logged onto the system. It has four basic modes
(WATCH, ASSIST, RECALL, SEND).

CONTRL’s monitoring modes:
•WATCH – Enables you to connect to and monitor a
target terminal
•ASSIST – Allows you to connect to a target terminal and
enter data to the target process
•RECALL – Allows you to obtain the DCL-command
recall buffer for a target terminal, and either view it on
screen or write it to a log file
•SEND – Allows you to send input to the target terminal
without leaving the CONTRL command line

Block program:
The BLOCK program is designed to prevent system
users from monitoring your terminal without
permission. It can be accessed at the DCL command
line or automatically executed through
system/personal login procedures.

RTMon:
RTMon is a program that allows RaxcoSupport and
CONTRL, to watch remote (RT) devices. However, it will
not allow you to enter or send data to the process of a user on
a remote device. Once installed, RTMon operates
transparently.
•Connect to an RT device and watch a user on this remote
terminal

•Obtain DCL-command recall buffer for a remote device,
and view it on screen
•Utilize the BLOCK command to prevent system users from
watching the remote device without permission

INSTRUCTOR:
A program within CONTRL or RaxcoSupport that
allows a single instructor to generate information or
demonstrate application software to selected students at one
time. It is an instruction delivery tool.
•Instantaneous two-way communication between instructor
and students
•More proactive instruction sessions
•Control over the content of your instruction sessions
•Financial and time saving in eliminating the need to travel
to different sites to attend training

•More frequent and varied training of staff

ATTEND
ATTEND is used by both RaxcoSupport and CONTRL as an attendance
tool for multiple students. It allows students, with the appropriate
identifier, to join an INSTRUCTOR course. Once admitted to a course a
student can immediately view all materials generated by the instructor. In
addition, the students can send messages to the instructor at any time.
•Allows a student to quickly join an available course
•Enables multiple students to be connected to a single instructor and
course
•Permits a student to join a course that has already been started and
preview previously generated information
•Contains an on line help utility
•Enables the student to communicate directly with the instructor by
sending and receiving messages

CarbonCopy
CarbonCopy is a program within RaxcoSupport that creates a log file of
your terminal session. You have the option of recording every byte of
information that passes between your terminal and the system, or only
your input into the system. It allows you to preserve a record of anything
done at your terminal, for later review and analysis.
•As a diagnostic tool – For instance, if you are running into problems
with a particular application, you can create a log file of your activity so
that support personnel can see exactly what you did without having to
duplicate the procedure,
•As documentation – At some sites these log files are created, edited,
and then included in documentation.
•As a tool for detecting software problems – You can place a command
to turn on CarbonCopy in a DCL command file so that unexpected
events or errors with code can be captured as the occur. This is
especially useful in tracking random problems that are occurring
internally and that would otherwise go unnoticed

FRAMER
FRAMER is designed to convert log files for output to a
specified terminal or printer. For example, you can use
FRAMER to convert the CarbonCopy log files that were left
in virtual format.

•Format log files for output to a printer for documentation or
hard copy records
•View a log file one frame at a time, saving to an output file
only selected frames
•Convert an entire log file

Window
WINDOW allows you to run multiple sessions from a single physical
terminal. You can switch from one session to another, at any time, as if
there were several terminals sitting on your desk. Each WINDOW session
occupies the entire screen, exactly as though it were the only process
running. A record of each session’s screen is maintained. In addition,
your display is automatically updated when you change sessions.
WINDOW is also a valuable documentation tool. When you are in a
WINDOW session, you can save a screen full of information to a file.

There are a number of ways to execute WINDOW commands.
•One method is to issue WINDOW commands at the WINDOW> prompt.
WINDOW commands are “DCL-like” in appearance
•A second method involves defining a key to execute one or more
WINDOW commands with a single keystroke.
•A third method is to place a series of WINDOW commands in command
file.

CALOUT
CALOUT is designed to provide you with extended
communications capability. It is responsible for establishing
the link between your host system, modem, and a remote
system. CALOUT operates in two distinct modes (command,
terminal).
•In command mode you directly enter CALOUT commands. These
commands allow you to: 1) control the host-modem-remote pathway; 2)
transfer files, and execute macros and command files. CALOUT
commands are entered at the CALOUT> prompt.
•In terminal mode you send commands to the modem. While in this
mode, you execute modem commands to dial the remote system. Once
you connect to the remote system, commands are sent as though you were
directly connected to it. In terminal mode, everything you type is
interpreted by the modem and remote system as a command

CALOUT allows you to:
•Access a number of common information networks, such as Western
Union’s TELEX, EASYLINK, and WESTLAW.

•Access a remote system from a host system, and then use the remote
system as though you were connected to it directly.
•Transfer all types of files between the host system and a remote system,
running the OpenVMS operating system.

•Transfer all type of files between the host system and a remote system that
supports XMODEM protocol (including personal computers).
•Transfer text files between the host system and any remote system that has
an asynchronous ASCII port.

•Create and execute macros and command files to automate the
communication link.
•Create and display log files of remote system activities.

RAXMASTER
The Performance Suite™ is a comprehensive OpenVMS
performance solution, which integrates disk optimization,
caching, dynamic system tuning, and RMS file
restructuring to solve the most common performance
problems.
•Improves I/O performance by utilizing unused main memory to store
data, reducing I/Os to physical disk.
•Eliminates file fragmentation with a single pass on the disk, open-file
defragmentation included.
•Intelligently positions files on the disk to minimize average seek times
and delay re-fragmentation .
•Tunes the system automatically in response to changing workloads and
interactive usage.
•Eliminates RMS index file fragmentation on-line and tunes FDL settings.

Performance Suite™ applications

•PerfectDisk™
•UltraDisk™
•PerfectCache™
•PerfectTune™

PerfectDisk™
PerfectDisk is system software that is designed to aid disk
management operations.
PerfectDisk provides the system manager with a
comprehensive Disk I/O System. Disk optimization makes
disk files and free space contiguous. Files and free space are
optimally placed on the disk to minimize the number and
duration of seeks. Disk optimization improves overall disk
I/O performance by focusing on seek activity, in addition to
correcting the basic problem of file fragmentation.
•A Disk Optimizer/Defragmenter
•A Disk Monitor/Reporter

PerfectDisk Features
•Single pass defragmentation and optimization
•Optimal file placement
•Schedule & throttling

•Real-time monitoring
•Continuous operation
•Menu and DCL interfaces

•Flexible implementation
•Disk and file utilization statistics
•Integrated with PerfectCache

•Works with UltraDisk

UltraDisk™
UltraDisk is Raxco’s performance software for VAX and
ALPHA systems that provides:
•Move open file capability and
•Disk fragmentation operations.

UltraDisk operates continuously and online, requires no
modifications to your existing applications, does not interfere
with your normal processing, and is fully customizable.

UltraDisk Features and Benefits:
•Enhances the disk optimization process by moving open files while they
are being accessed by users. The entire process is transparent to users.
•Performs clusterwide disk fragmentation control operations.
•Significantly reduces the number of newly created file fragments that occur
during the course of normal operations.
•Results in better disk performance because I/O processing occurs with
fewer split I/Os and window turns.
•Reduces CPU overhead in creating and extending files.
•Complements disk optimization (particularly effective with PerfectDisk
because of it’s dynamic file strategy).

•Reduces frequency of running disk defragmentation software.
•Keeps critical files such as system files in same location.
•Provides an online help facility with information about how to run and
customize the software.

PerfectCache™
PerfectCache is system software that is available for VAX and
ALPHA or both. PerfectCache provides both caching and
virtual disk functionality to your system. It can “intercept” and
Service I/Os (through caching) and data access (via virtual
disks) at the software level to reduce disk I/O traffic.

PerfectCache can give you significant gains in Performance and
Faster throughput rates, particularly on systems with many
interactive users and applications. It’s power comes through
three distinct components:
•Disk Cacher
•Virtual Disks
•I/O Monitor

What is Caching?
Caching is the use of memory to hold frequently accessed data
so that physical disk I/Os can be avoided. The memory holds
contents of logical blocks on the physical disk.
Disk I/O requests for reading data will speed up significantly
using caching. This includes request to start programs and
Compilers.
If caching software is running, your system can complete user
Disk I/O requests immediately rather than waiting for the disk
to transfer data.
By significantly decreasing the number of I/O requests
satisfied from disk, caching can improve response time.

Virtual Disk
PerfectCache provides the ability to create virtual disks in
memory. One or more virtual disks may be created; they are
operationally indistinguishable from physical disk and have
access roughly 10 to 100 times faster than physical disks.

A virtual disk is part of memory set up to appear to the
operating system to be a real disk drive. Just like physical disks,
virtual disk are listed using the $ SHOW DEVICE command.
Virtual disks are faster than physical disks. Users can create
files, show directory listings, and perform any other command
normally used for physical drives. Use of virtual disks can
substantially speed up user data access.

When Do I Need Virtual Disks?
You cannot cache virtual disks. If you are not sure whether you
should be using caching or virtual disks, follow these guidelines:
Use caching to speed up your system overall. Add virtual disks
as necessary when you:
•Have lots of temporary files that you want to put on a virtual
disk to speed specific operations (e.g., compiles).
•Need a small disk for specialized purposes, such as testing.

•Want to decide which files and/or users to service from
memory.

Virtual Disk Features and Benefits
The following list summarizes the key features and benefits of
PerfectCache Virtual Disks:
•Performs Data Requests at CPU Speed
•Uses Only A Small amount of Non-paged Pool
•Allows Shadowing to Prevent Data Loss
•Easy to Use

I/O Monitor
PerfectCache’s I/O Monitor is easy to use and will provide a
number of system statistics (about disk I/O usage) that will
help you to identify potential I/O performance bottlenecks.

What is I/O Monitor?
The I/O Monitor is a software utility that will:
•Collect detailed statistics about disk usage on your system.
•Display those statistics.
•Analyze and display file usage statistics.

I/O Monitor
The I/O Monitor consist of three modules: IOM, DMON, and
FMON.

IOM Module
•IOM is used to collect systemwide disk activity statistics
including number of read and write I/Os performed for each
disk on the system.
DMON Module
•DMON is a program that displays the disk statistics as they
are being collected by I/O Monitor.
FMON Module
•FMON is the program that analyzes and displays file statistic
usage.

PerfectTune™
PerfectTune is Raxco’s dynamic system tuning and monitoring
Software that is designed to enhance: a) process scheduling;
b) system process efficiency; c) overall system performance; and
d) system throughput. It runs as a detached process on your
system.
PerfectTune frees system managers from very the
time-consuming and often tedious job of statistically setting
and re-setting parameters due to workload changes in order
to maintain peak system performance.

PerfectTune consist of the following components:
•System Tuner – Evaluates system and per process parameters
and dynamically adjusts them (as needed) to accommodate
fluctuating workloads.
•ANALYZE utility – Detects up to 70 conditions that may exist
on your system and can adversely affect system performance.
These conditions include: a) non-dynamic parameters that
PerfectTune can not override but you may want to change; b)
system conditions impacting negatively on performance that you
may be able to affect; c) system conditions that warn of
hardware or software difficulties.

•System Monitor – Profiles your system activity and workload,
In addition, you can view some of the key tuning adjustments
made by the System Tuner or enhance your overall system
performance and throughput.

PerfectTune consist of the following components
cont.:
•Process Monitor – Displays statistics related to process
efficiency and scheduling; and provides you with a
“snapshot” of some adjustments made to key parameters by
Tuner.

"OpenVMS - standing the test of time a ProvN-Legacy for the
present and the future…"


Slide 9

Partners:
In order to provide our Customers with top quality service,
ProvN/Legacy has formed partnerships with the following
companies:

Product Line:

SecurityGuardTM
WordPerfectTM
TAPESYSTM
THRUwayTM
RaxcoSupportTM

RaxMasterTM

AUDIT
AUDIT: OpenVMS Security Software
Audit enhances native security by providing terminal
session logging, audit trail reduction, analysis, and
reporting, not otherwise available on OpenVMS.
•Analysis by SECMAN
•Customization of reporting analysis
•Selective auditing of users

•Selective auditing by date and time
•Selective auditing by file access

Intruder Alert
Intruder Alert: OpenVMS Intrusion Detection
Intruder Alert provides real time intrusion detection and
response capabilities, which enable administrators to
proactively manage computing environment security.
•Real time intrusion detection
•Can notify via e-mail specified users of security violations
•Can take specified actions against intruders
•INSPECTOR tool allows for reading of open AUDIT logs
•Interacts with AUDIT

KBLock
KBLock: OpenVMS Terminal Protection
KBLock enhances native OpenVMS Security for VAX and
Alpha systems, by providing easily implemented protection
to unattended active terminals. Such functionality is not
otherwise available in standard OpenVMS environments.
•Users can lock their terminal with a single key stroke
•Security Managers can remotely lock terminals
•Customer defined monitoring criteria
•Customer defined action taken on idle terminals
•Easily configured to site security policy

WordPerfect
The most versatile and powerful communications
solution for today’s OpenVMS users.
• Standardize your corporate word processing
across platforms
• Integrate text and graphics
• Print to any of the over 1000 printers supported by
WordPerfect
• Link spreadsheets and graphics to your documents
• Keyboard mapping available
• Users from other platforms easily trained
• Available in multiple languages

Software Partners/32

TAPEsys

TM

THRUway

TM

TAPEsys
TAPESYS is an automated data protection tool that manages a corporation's
most valuable resource - its data. Operating in an OpenVMS environment,
TAPESYS provides a menu-driven suite of functions including backup,
restore, media management, and archiving

•Provides a full set of features for automating the backup and restore of
corporate-wide data
•Provides all the tools needed to manage your tape or cartridge library
•Provides full archiving facilities in addition to media management
•Provides multiple security features
•Users can independently restore files
•Report Menu enabling the operator to produce reports quickly on all
volumes in the library

THRUway
THRUway, The OpenVMS Remote Device Access System, bridges the
gap from a remote VAX or AXP to a central VAX or AXP, simplifies file
access, and provides easy and safe management of remote data from the
main site.
•Transfer data in the context of any standard VMS I/O format, including
BACKUP
•Makes a clustered tape drive appear as a local drive to remote users
•Makes a remote disk drive appear as a local drive
•Works in conjunction with TAPESYS® to schedule drive backups of
remote disk
•Eliminates the need for operator involvement at a remote site

•Uses DCL and menu interfaces

RaxcoSupport

RaxcoSupport is a package of software tools that
makes user support on your OpenVMS computer
systems more efficient and more effective.

•Interactive user assistance, tutoring, and collaboration on
joint projects
•Session recording for troubleshooting and documentation
•Remote computer connections and dial-in, remote-site
support
•User training and group software demonstration
•Multiple terminal sessions and screen displays
•Log file formatting

RaxcoSupport Applications
•CONTRL
•RTMon
•INSTRUCTOR

•ATTEND
•Carbon Copy
•FRAMER

•Window
•CALOUT

CONTRL
An interactive monitoring, training, and user
support Software for OpenVMS VAX, & AXP
systems, as well as running on Itanium. This
product contains two separate programs, CONTRL
& BLOCK
Contrl allows you to interactively monitor terminals
logged onto the system. It has four basic modes
(WATCH, ASSIST, RECALL, SEND).

CONTRL’s monitoring modes:
•WATCH – Enables you to connect to and monitor a
target terminal
•ASSIST – Allows you to connect to a target terminal and
enter data to the target process
•RECALL – Allows you to obtain the DCL-command
recall buffer for a target terminal, and either view it on
screen or write it to a log file
•SEND – Allows you to send input to the target terminal
without leaving the CONTRL command line

Block program:
The BLOCK program is designed to prevent system
users from monitoring your terminal without
permission. It can be accessed at the DCL command
line or automatically executed through
system/personal login procedures.

RTMon:
RTMon is a program that allows RaxcoSupport and
CONTRL, to watch remote (RT) devices. However, it will
not allow you to enter or send data to the process of a user on
a remote device. Once installed, RTMon operates
transparently.
•Connect to an RT device and watch a user on this remote
terminal

•Obtain DCL-command recall buffer for a remote device,
and view it on screen
•Utilize the BLOCK command to prevent system users from
watching the remote device without permission

INSTRUCTOR:
A program within CONTRL or RaxcoSupport that
allows a single instructor to generate information or
demonstrate application software to selected students at one
time. It is an instruction delivery tool.
•Instantaneous two-way communication between instructor
and students
•More proactive instruction sessions
•Control over the content of your instruction sessions
•Financial and time saving in eliminating the need to travel
to different sites to attend training

•More frequent and varied training of staff

ATTEND
ATTEND is used by both RaxcoSupport and CONTRL as an attendance
tool for multiple students. It allows students, with the appropriate
identifier, to join an INSTRUCTOR course. Once admitted to a course a
student can immediately view all materials generated by the instructor. In
addition, the students can send messages to the instructor at any time.
•Allows a student to quickly join an available course
•Enables multiple students to be connected to a single instructor and
course
•Permits a student to join a course that has already been started and
preview previously generated information
•Contains an on line help utility
•Enables the student to communicate directly with the instructor by
sending and receiving messages

CarbonCopy
CarbonCopy is a program within RaxcoSupport that creates a log file of
your terminal session. You have the option of recording every byte of
information that passes between your terminal and the system, or only
your input into the system. It allows you to preserve a record of anything
done at your terminal, for later review and analysis.
•As a diagnostic tool – For instance, if you are running into problems
with a particular application, you can create a log file of your activity so
that support personnel can see exactly what you did without having to
duplicate the procedure,
•As documentation – At some sites these log files are created, edited,
and then included in documentation.
•As a tool for detecting software problems – You can place a command
to turn on CarbonCopy in a DCL command file so that unexpected
events or errors with code can be captured as the occur. This is
especially useful in tracking random problems that are occurring
internally and that would otherwise go unnoticed

FRAMER
FRAMER is designed to convert log files for output to a
specified terminal or printer. For example, you can use
FRAMER to convert the CarbonCopy log files that were left
in virtual format.

•Format log files for output to a printer for documentation or
hard copy records
•View a log file one frame at a time, saving to an output file
only selected frames
•Convert an entire log file

Window
WINDOW allows you to run multiple sessions from a single physical
terminal. You can switch from one session to another, at any time, as if
there were several terminals sitting on your desk. Each WINDOW session
occupies the entire screen, exactly as though it were the only process
running. A record of each session’s screen is maintained. In addition,
your display is automatically updated when you change sessions.
WINDOW is also a valuable documentation tool. When you are in a
WINDOW session, you can save a screen full of information to a file.

There are a number of ways to execute WINDOW commands.
•One method is to issue WINDOW commands at the WINDOW> prompt.
WINDOW commands are “DCL-like” in appearance
•A second method involves defining a key to execute one or more
WINDOW commands with a single keystroke.
•A third method is to place a series of WINDOW commands in command
file.

CALOUT
CALOUT is designed to provide you with extended
communications capability. It is responsible for establishing
the link between your host system, modem, and a remote
system. CALOUT operates in two distinct modes (command,
terminal).
•In command mode you directly enter CALOUT commands. These
commands allow you to: 1) control the host-modem-remote pathway; 2)
transfer files, and execute macros and command files. CALOUT
commands are entered at the CALOUT> prompt.
•In terminal mode you send commands to the modem. While in this
mode, you execute modem commands to dial the remote system. Once
you connect to the remote system, commands are sent as though you were
directly connected to it. In terminal mode, everything you type is
interpreted by the modem and remote system as a command

CALOUT allows you to:
•Access a number of common information networks, such as Western
Union’s TELEX, EASYLINK, and WESTLAW.

•Access a remote system from a host system, and then use the remote
system as though you were connected to it directly.
•Transfer all types of files between the host system and a remote system,
running the OpenVMS operating system.

•Transfer all type of files between the host system and a remote system that
supports XMODEM protocol (including personal computers).
•Transfer text files between the host system and any remote system that has
an asynchronous ASCII port.

•Create and execute macros and command files to automate the
communication link.
•Create and display log files of remote system activities.

RAXMASTER
The Performance Suite™ is a comprehensive OpenVMS
performance solution, which integrates disk optimization,
caching, dynamic system tuning, and RMS file
restructuring to solve the most common performance
problems.
•Improves I/O performance by utilizing unused main memory to store
data, reducing I/Os to physical disk.
•Eliminates file fragmentation with a single pass on the disk, open-file
defragmentation included.
•Intelligently positions files on the disk to minimize average seek times
and delay re-fragmentation .
•Tunes the system automatically in response to changing workloads and
interactive usage.
•Eliminates RMS index file fragmentation on-line and tunes FDL settings.

Performance Suite™ applications

•PerfectDisk™
•UltraDisk™
•PerfectCache™
•PerfectTune™

PerfectDisk™
PerfectDisk is system software that is designed to aid disk
management operations.
PerfectDisk provides the system manager with a
comprehensive Disk I/O System. Disk optimization makes
disk files and free space contiguous. Files and free space are
optimally placed on the disk to minimize the number and
duration of seeks. Disk optimization improves overall disk
I/O performance by focusing on seek activity, in addition to
correcting the basic problem of file fragmentation.
•A Disk Optimizer/Defragmenter
•A Disk Monitor/Reporter

PerfectDisk Features
•Single pass defragmentation and optimization
•Optimal file placement
•Schedule & throttling

•Real-time monitoring
•Continuous operation
•Menu and DCL interfaces

•Flexible implementation
•Disk and file utilization statistics
•Integrated with PerfectCache

•Works with UltraDisk

UltraDisk™
UltraDisk is Raxco’s performance software for VAX and
ALPHA systems that provides:
•Move open file capability and
•Disk fragmentation operations.

UltraDisk operates continuously and online, requires no
modifications to your existing applications, does not interfere
with your normal processing, and is fully customizable.

UltraDisk Features and Benefits:
•Enhances the disk optimization process by moving open files while they
are being accessed by users. The entire process is transparent to users.
•Performs clusterwide disk fragmentation control operations.
•Significantly reduces the number of newly created file fragments that occur
during the course of normal operations.
•Results in better disk performance because I/O processing occurs with
fewer split I/Os and window turns.
•Reduces CPU overhead in creating and extending files.
•Complements disk optimization (particularly effective with PerfectDisk
because of it’s dynamic file strategy).

•Reduces frequency of running disk defragmentation software.
•Keeps critical files such as system files in same location.
•Provides an online help facility with information about how to run and
customize the software.

PerfectCache™
PerfectCache is system software that is available for VAX and
ALPHA or both. PerfectCache provides both caching and
virtual disk functionality to your system. It can “intercept” and
Service I/Os (through caching) and data access (via virtual
disks) at the software level to reduce disk I/O traffic.

PerfectCache can give you significant gains in Performance and
Faster throughput rates, particularly on systems with many
interactive users and applications. It’s power comes through
three distinct components:
•Disk Cacher
•Virtual Disks
•I/O Monitor

What is Caching?
Caching is the use of memory to hold frequently accessed data
so that physical disk I/Os can be avoided. The memory holds
contents of logical blocks on the physical disk.
Disk I/O requests for reading data will speed up significantly
using caching. This includes request to start programs and
Compilers.
If caching software is running, your system can complete user
Disk I/O requests immediately rather than waiting for the disk
to transfer data.
By significantly decreasing the number of I/O requests
satisfied from disk, caching can improve response time.

Virtual Disk
PerfectCache provides the ability to create virtual disks in
memory. One or more virtual disks may be created; they are
operationally indistinguishable from physical disk and have
access roughly 10 to 100 times faster than physical disks.

A virtual disk is part of memory set up to appear to the
operating system to be a real disk drive. Just like physical disks,
virtual disk are listed using the $ SHOW DEVICE command.
Virtual disks are faster than physical disks. Users can create
files, show directory listings, and perform any other command
normally used for physical drives. Use of virtual disks can
substantially speed up user data access.

When Do I Need Virtual Disks?
You cannot cache virtual disks. If you are not sure whether you
should be using caching or virtual disks, follow these guidelines:
Use caching to speed up your system overall. Add virtual disks
as necessary when you:
•Have lots of temporary files that you want to put on a virtual
disk to speed specific operations (e.g., compiles).
•Need a small disk for specialized purposes, such as testing.

•Want to decide which files and/or users to service from
memory.

Virtual Disk Features and Benefits
The following list summarizes the key features and benefits of
PerfectCache Virtual Disks:
•Performs Data Requests at CPU Speed
•Uses Only A Small amount of Non-paged Pool
•Allows Shadowing to Prevent Data Loss
•Easy to Use

I/O Monitor
PerfectCache’s I/O Monitor is easy to use and will provide a
number of system statistics (about disk I/O usage) that will
help you to identify potential I/O performance bottlenecks.

What is I/O Monitor?
The I/O Monitor is a software utility that will:
•Collect detailed statistics about disk usage on your system.
•Display those statistics.
•Analyze and display file usage statistics.

I/O Monitor
The I/O Monitor consist of three modules: IOM, DMON, and
FMON.

IOM Module
•IOM is used to collect systemwide disk activity statistics
including number of read and write I/Os performed for each
disk on the system.
DMON Module
•DMON is a program that displays the disk statistics as they
are being collected by I/O Monitor.
FMON Module
•FMON is the program that analyzes and displays file statistic
usage.

PerfectTune™
PerfectTune is Raxco’s dynamic system tuning and monitoring
Software that is designed to enhance: a) process scheduling;
b) system process efficiency; c) overall system performance; and
d) system throughput. It runs as a detached process on your
system.
PerfectTune frees system managers from very the
time-consuming and often tedious job of statistically setting
and re-setting parameters due to workload changes in order
to maintain peak system performance.

PerfectTune consist of the following components:
•System Tuner – Evaluates system and per process parameters
and dynamically adjusts them (as needed) to accommodate
fluctuating workloads.
•ANALYZE utility – Detects up to 70 conditions that may exist
on your system and can adversely affect system performance.
These conditions include: a) non-dynamic parameters that
PerfectTune can not override but you may want to change; b)
system conditions impacting negatively on performance that you
may be able to affect; c) system conditions that warn of
hardware or software difficulties.

•System Monitor – Profiles your system activity and workload,
In addition, you can view some of the key tuning adjustments
made by the System Tuner or enhance your overall system
performance and throughput.

PerfectTune consist of the following components
cont.:
•Process Monitor – Displays statistics related to process
efficiency and scheduling; and provides you with a
“snapshot” of some adjustments made to key parameters by
Tuner.

"OpenVMS - standing the test of time a ProvN-Legacy for the
present and the future…"


Slide 10

Partners:
In order to provide our Customers with top quality service,
ProvN/Legacy has formed partnerships with the following
companies:

Product Line:

SecurityGuardTM
WordPerfectTM
TAPESYSTM
THRUwayTM
RaxcoSupportTM

RaxMasterTM

AUDIT
AUDIT: OpenVMS Security Software
Audit enhances native security by providing terminal
session logging, audit trail reduction, analysis, and
reporting, not otherwise available on OpenVMS.
•Analysis by SECMAN
•Customization of reporting analysis
•Selective auditing of users

•Selective auditing by date and time
•Selective auditing by file access

Intruder Alert
Intruder Alert: OpenVMS Intrusion Detection
Intruder Alert provides real time intrusion detection and
response capabilities, which enable administrators to
proactively manage computing environment security.
•Real time intrusion detection
•Can notify via e-mail specified users of security violations
•Can take specified actions against intruders
•INSPECTOR tool allows for reading of open AUDIT logs
•Interacts with AUDIT

KBLock
KBLock: OpenVMS Terminal Protection
KBLock enhances native OpenVMS Security for VAX and
Alpha systems, by providing easily implemented protection
to unattended active terminals. Such functionality is not
otherwise available in standard OpenVMS environments.
•Users can lock their terminal with a single key stroke
•Security Managers can remotely lock terminals
•Customer defined monitoring criteria
•Customer defined action taken on idle terminals
•Easily configured to site security policy

WordPerfect
The most versatile and powerful communications
solution for today’s OpenVMS users.
• Standardize your corporate word processing
across platforms
• Integrate text and graphics
• Print to any of the over 1000 printers supported by
WordPerfect
• Link spreadsheets and graphics to your documents
• Keyboard mapping available
• Users from other platforms easily trained
• Available in multiple languages

Software Partners/32

TAPEsys

TM

THRUway

TM

TAPEsys
TAPESYS is an automated data protection tool that manages a corporation's
most valuable resource - its data. Operating in an OpenVMS environment,
TAPESYS provides a menu-driven suite of functions including backup,
restore, media management, and archiving

•Provides a full set of features for automating the backup and restore of
corporate-wide data
•Provides all the tools needed to manage your tape or cartridge library
•Provides full archiving facilities in addition to media management
•Provides multiple security features
•Users can independently restore files
•Report Menu enabling the operator to produce reports quickly on all
volumes in the library

THRUway
THRUway, The OpenVMS Remote Device Access System, bridges the
gap from a remote VAX or AXP to a central VAX or AXP, simplifies file
access, and provides easy and safe management of remote data from the
main site.
•Transfer data in the context of any standard VMS I/O format, including
BACKUP
•Makes a clustered tape drive appear as a local drive to remote users
•Makes a remote disk drive appear as a local drive
•Works in conjunction with TAPESYS® to schedule drive backups of
remote disk
•Eliminates the need for operator involvement at a remote site

•Uses DCL and menu interfaces

RaxcoSupport

RaxcoSupport is a package of software tools that
makes user support on your OpenVMS computer
systems more efficient and more effective.

•Interactive user assistance, tutoring, and collaboration on
joint projects
•Session recording for troubleshooting and documentation
•Remote computer connections and dial-in, remote-site
support
•User training and group software demonstration
•Multiple terminal sessions and screen displays
•Log file formatting

RaxcoSupport Applications
•CONTRL
•RTMon
•INSTRUCTOR

•ATTEND
•Carbon Copy
•FRAMER

•Window
•CALOUT

CONTRL
An interactive monitoring, training, and user
support Software for OpenVMS VAX, & AXP
systems, as well as running on Itanium. This
product contains two separate programs, CONTRL
& BLOCK
Contrl allows you to interactively monitor terminals
logged onto the system. It has four basic modes
(WATCH, ASSIST, RECALL, SEND).

CONTRL’s monitoring modes:
•WATCH – Enables you to connect to and monitor a
target terminal
•ASSIST – Allows you to connect to a target terminal and
enter data to the target process
•RECALL – Allows you to obtain the DCL-command
recall buffer for a target terminal, and either view it on
screen or write it to a log file
•SEND – Allows you to send input to the target terminal
without leaving the CONTRL command line

Block program:
The BLOCK program is designed to prevent system
users from monitoring your terminal without
permission. It can be accessed at the DCL command
line or automatically executed through
system/personal login procedures.

RTMon:
RTMon is a program that allows RaxcoSupport and
CONTRL, to watch remote (RT) devices. However, it will
not allow you to enter or send data to the process of a user on
a remote device. Once installed, RTMon operates
transparently.
•Connect to an RT device and watch a user on this remote
terminal

•Obtain DCL-command recall buffer for a remote device,
and view it on screen
•Utilize the BLOCK command to prevent system users from
watching the remote device without permission

INSTRUCTOR:
A program within CONTRL or RaxcoSupport that
allows a single instructor to generate information or
demonstrate application software to selected students at one
time. It is an instruction delivery tool.
•Instantaneous two-way communication between instructor
and students
•More proactive instruction sessions
•Control over the content of your instruction sessions
•Financial and time saving in eliminating the need to travel
to different sites to attend training

•More frequent and varied training of staff

ATTEND
ATTEND is used by both RaxcoSupport and CONTRL as an attendance
tool for multiple students. It allows students, with the appropriate
identifier, to join an INSTRUCTOR course. Once admitted to a course a
student can immediately view all materials generated by the instructor. In
addition, the students can send messages to the instructor at any time.
•Allows a student to quickly join an available course
•Enables multiple students to be connected to a single instructor and
course
•Permits a student to join a course that has already been started and
preview previously generated information
•Contains an on line help utility
•Enables the student to communicate directly with the instructor by
sending and receiving messages

CarbonCopy
CarbonCopy is a program within RaxcoSupport that creates a log file of
your terminal session. You have the option of recording every byte of
information that passes between your terminal and the system, or only
your input into the system. It allows you to preserve a record of anything
done at your terminal, for later review and analysis.
•As a diagnostic tool – For instance, if you are running into problems
with a particular application, you can create a log file of your activity so
that support personnel can see exactly what you did without having to
duplicate the procedure,
•As documentation – At some sites these log files are created, edited,
and then included in documentation.
•As a tool for detecting software problems – You can place a command
to turn on CarbonCopy in a DCL command file so that unexpected
events or errors with code can be captured as the occur. This is
especially useful in tracking random problems that are occurring
internally and that would otherwise go unnoticed

FRAMER
FRAMER is designed to convert log files for output to a
specified terminal or printer. For example, you can use
FRAMER to convert the CarbonCopy log files that were left
in virtual format.

•Format log files for output to a printer for documentation or
hard copy records
•View a log file one frame at a time, saving to an output file
only selected frames
•Convert an entire log file

Window
WINDOW allows you to run multiple sessions from a single physical
terminal. You can switch from one session to another, at any time, as if
there were several terminals sitting on your desk. Each WINDOW session
occupies the entire screen, exactly as though it were the only process
running. A record of each session’s screen is maintained. In addition,
your display is automatically updated when you change sessions.
WINDOW is also a valuable documentation tool. When you are in a
WINDOW session, you can save a screen full of information to a file.

There are a number of ways to execute WINDOW commands.
•One method is to issue WINDOW commands at the WINDOW> prompt.
WINDOW commands are “DCL-like” in appearance
•A second method involves defining a key to execute one or more
WINDOW commands with a single keystroke.
•A third method is to place a series of WINDOW commands in command
file.

CALOUT
CALOUT is designed to provide you with extended
communications capability. It is responsible for establishing
the link between your host system, modem, and a remote
system. CALOUT operates in two distinct modes (command,
terminal).
•In command mode you directly enter CALOUT commands. These
commands allow you to: 1) control the host-modem-remote pathway; 2)
transfer files, and execute macros and command files. CALOUT
commands are entered at the CALOUT> prompt.
•In terminal mode you send commands to the modem. While in this
mode, you execute modem commands to dial the remote system. Once
you connect to the remote system, commands are sent as though you were
directly connected to it. In terminal mode, everything you type is
interpreted by the modem and remote system as a command

CALOUT allows you to:
•Access a number of common information networks, such as Western
Union’s TELEX, EASYLINK, and WESTLAW.

•Access a remote system from a host system, and then use the remote
system as though you were connected to it directly.
•Transfer all types of files between the host system and a remote system,
running the OpenVMS operating system.

•Transfer all type of files between the host system and a remote system that
supports XMODEM protocol (including personal computers).
•Transfer text files between the host system and any remote system that has
an asynchronous ASCII port.

•Create and execute macros and command files to automate the
communication link.
•Create and display log files of remote system activities.

RAXMASTER
The Performance Suite™ is a comprehensive OpenVMS
performance solution, which integrates disk optimization,
caching, dynamic system tuning, and RMS file
restructuring to solve the most common performance
problems.
•Improves I/O performance by utilizing unused main memory to store
data, reducing I/Os to physical disk.
•Eliminates file fragmentation with a single pass on the disk, open-file
defragmentation included.
•Intelligently positions files on the disk to minimize average seek times
and delay re-fragmentation .
•Tunes the system automatically in response to changing workloads and
interactive usage.
•Eliminates RMS index file fragmentation on-line and tunes FDL settings.

Performance Suite™ applications

•PerfectDisk™
•UltraDisk™
•PerfectCache™
•PerfectTune™

PerfectDisk™
PerfectDisk is system software that is designed to aid disk
management operations.
PerfectDisk provides the system manager with a
comprehensive Disk I/O System. Disk optimization makes
disk files and free space contiguous. Files and free space are
optimally placed on the disk to minimize the number and
duration of seeks. Disk optimization improves overall disk
I/O performance by focusing on seek activity, in addition to
correcting the basic problem of file fragmentation.
•A Disk Optimizer/Defragmenter
•A Disk Monitor/Reporter

PerfectDisk Features
•Single pass defragmentation and optimization
•Optimal file placement
•Schedule & throttling

•Real-time monitoring
•Continuous operation
•Menu and DCL interfaces

•Flexible implementation
•Disk and file utilization statistics
•Integrated with PerfectCache

•Works with UltraDisk

UltraDisk™
UltraDisk is Raxco’s performance software for VAX and
ALPHA systems that provides:
•Move open file capability and
•Disk fragmentation operations.

UltraDisk operates continuously and online, requires no
modifications to your existing applications, does not interfere
with your normal processing, and is fully customizable.

UltraDisk Features and Benefits:
•Enhances the disk optimization process by moving open files while they
are being accessed by users. The entire process is transparent to users.
•Performs clusterwide disk fragmentation control operations.
•Significantly reduces the number of newly created file fragments that occur
during the course of normal operations.
•Results in better disk performance because I/O processing occurs with
fewer split I/Os and window turns.
•Reduces CPU overhead in creating and extending files.
•Complements disk optimization (particularly effective with PerfectDisk
because of it’s dynamic file strategy).

•Reduces frequency of running disk defragmentation software.
•Keeps critical files such as system files in same location.
•Provides an online help facility with information about how to run and
customize the software.

PerfectCache™
PerfectCache is system software that is available for VAX and
ALPHA or both. PerfectCache provides both caching and
virtual disk functionality to your system. It can “intercept” and
Service I/Os (through caching) and data access (via virtual
disks) at the software level to reduce disk I/O traffic.

PerfectCache can give you significant gains in Performance and
Faster throughput rates, particularly on systems with many
interactive users and applications. It’s power comes through
three distinct components:
•Disk Cacher
•Virtual Disks
•I/O Monitor

What is Caching?
Caching is the use of memory to hold frequently accessed data
so that physical disk I/Os can be avoided. The memory holds
contents of logical blocks on the physical disk.
Disk I/O requests for reading data will speed up significantly
using caching. This includes request to start programs and
Compilers.
If caching software is running, your system can complete user
Disk I/O requests immediately rather than waiting for the disk
to transfer data.
By significantly decreasing the number of I/O requests
satisfied from disk, caching can improve response time.

Virtual Disk
PerfectCache provides the ability to create virtual disks in
memory. One or more virtual disks may be created; they are
operationally indistinguishable from physical disk and have
access roughly 10 to 100 times faster than physical disks.

A virtual disk is part of memory set up to appear to the
operating system to be a real disk drive. Just like physical disks,
virtual disk are listed using the $ SHOW DEVICE command.
Virtual disks are faster than physical disks. Users can create
files, show directory listings, and perform any other command
normally used for physical drives. Use of virtual disks can
substantially speed up user data access.

When Do I Need Virtual Disks?
You cannot cache virtual disks. If you are not sure whether you
should be using caching or virtual disks, follow these guidelines:
Use caching to speed up your system overall. Add virtual disks
as necessary when you:
•Have lots of temporary files that you want to put on a virtual
disk to speed specific operations (e.g., compiles).
•Need a small disk for specialized purposes, such as testing.

•Want to decide which files and/or users to service from
memory.

Virtual Disk Features and Benefits
The following list summarizes the key features and benefits of
PerfectCache Virtual Disks:
•Performs Data Requests at CPU Speed
•Uses Only A Small amount of Non-paged Pool
•Allows Shadowing to Prevent Data Loss
•Easy to Use

I/O Monitor
PerfectCache’s I/O Monitor is easy to use and will provide a
number of system statistics (about disk I/O usage) that will
help you to identify potential I/O performance bottlenecks.

What is I/O Monitor?
The I/O Monitor is a software utility that will:
•Collect detailed statistics about disk usage on your system.
•Display those statistics.
•Analyze and display file usage statistics.

I/O Monitor
The I/O Monitor consist of three modules: IOM, DMON, and
FMON.

IOM Module
•IOM is used to collect systemwide disk activity statistics
including number of read and write I/Os performed for each
disk on the system.
DMON Module
•DMON is a program that displays the disk statistics as they
are being collected by I/O Monitor.
FMON Module
•FMON is the program that analyzes and displays file statistic
usage.

PerfectTune™
PerfectTune is Raxco’s dynamic system tuning and monitoring
Software that is designed to enhance: a) process scheduling;
b) system process efficiency; c) overall system performance; and
d) system throughput. It runs as a detached process on your
system.
PerfectTune frees system managers from very the
time-consuming and often tedious job of statistically setting
and re-setting parameters due to workload changes in order
to maintain peak system performance.

PerfectTune consist of the following components:
•System Tuner – Evaluates system and per process parameters
and dynamically adjusts them (as needed) to accommodate
fluctuating workloads.
•ANALYZE utility – Detects up to 70 conditions that may exist
on your system and can adversely affect system performance.
These conditions include: a) non-dynamic parameters that
PerfectTune can not override but you may want to change; b)
system conditions impacting negatively on performance that you
may be able to affect; c) system conditions that warn of
hardware or software difficulties.

•System Monitor – Profiles your system activity and workload,
In addition, you can view some of the key tuning adjustments
made by the System Tuner or enhance your overall system
performance and throughput.

PerfectTune consist of the following components
cont.:
•Process Monitor – Displays statistics related to process
efficiency and scheduling; and provides you with a
“snapshot” of some adjustments made to key parameters by
Tuner.

"OpenVMS - standing the test of time a ProvN-Legacy for the
present and the future…"


Slide 11

Partners:
In order to provide our Customers with top quality service,
ProvN/Legacy has formed partnerships with the following
companies:

Product Line:

SecurityGuardTM
WordPerfectTM
TAPESYSTM
THRUwayTM
RaxcoSupportTM

RaxMasterTM

AUDIT
AUDIT: OpenVMS Security Software
Audit enhances native security by providing terminal
session logging, audit trail reduction, analysis, and
reporting, not otherwise available on OpenVMS.
•Analysis by SECMAN
•Customization of reporting analysis
•Selective auditing of users

•Selective auditing by date and time
•Selective auditing by file access

Intruder Alert
Intruder Alert: OpenVMS Intrusion Detection
Intruder Alert provides real time intrusion detection and
response capabilities, which enable administrators to
proactively manage computing environment security.
•Real time intrusion detection
•Can notify via e-mail specified users of security violations
•Can take specified actions against intruders
•INSPECTOR tool allows for reading of open AUDIT logs
•Interacts with AUDIT

KBLock
KBLock: OpenVMS Terminal Protection
KBLock enhances native OpenVMS Security for VAX and
Alpha systems, by providing easily implemented protection
to unattended active terminals. Such functionality is not
otherwise available in standard OpenVMS environments.
•Users can lock their terminal with a single key stroke
•Security Managers can remotely lock terminals
•Customer defined monitoring criteria
•Customer defined action taken on idle terminals
•Easily configured to site security policy

WordPerfect
The most versatile and powerful communications
solution for today’s OpenVMS users.
• Standardize your corporate word processing
across platforms
• Integrate text and graphics
• Print to any of the over 1000 printers supported by
WordPerfect
• Link spreadsheets and graphics to your documents
• Keyboard mapping available
• Users from other platforms easily trained
• Available in multiple languages

Software Partners/32

TAPEsys

TM

THRUway

TM

TAPEsys
TAPESYS is an automated data protection tool that manages a corporation's
most valuable resource - its data. Operating in an OpenVMS environment,
TAPESYS provides a menu-driven suite of functions including backup,
restore, media management, and archiving

•Provides a full set of features for automating the backup and restore of
corporate-wide data
•Provides all the tools needed to manage your tape or cartridge library
•Provides full archiving facilities in addition to media management
•Provides multiple security features
•Users can independently restore files
•Report Menu enabling the operator to produce reports quickly on all
volumes in the library

THRUway
THRUway, The OpenVMS Remote Device Access System, bridges the
gap from a remote VAX or AXP to a central VAX or AXP, simplifies file
access, and provides easy and safe management of remote data from the
main site.
•Transfer data in the context of any standard VMS I/O format, including
BACKUP
•Makes a clustered tape drive appear as a local drive to remote users
•Makes a remote disk drive appear as a local drive
•Works in conjunction with TAPESYS® to schedule drive backups of
remote disk
•Eliminates the need for operator involvement at a remote site

•Uses DCL and menu interfaces

RaxcoSupport

RaxcoSupport is a package of software tools that
makes user support on your OpenVMS computer
systems more efficient and more effective.

•Interactive user assistance, tutoring, and collaboration on
joint projects
•Session recording for troubleshooting and documentation
•Remote computer connections and dial-in, remote-site
support
•User training and group software demonstration
•Multiple terminal sessions and screen displays
•Log file formatting

RaxcoSupport Applications
•CONTRL
•RTMon
•INSTRUCTOR

•ATTEND
•Carbon Copy
•FRAMER

•Window
•CALOUT

CONTRL
An interactive monitoring, training, and user
support Software for OpenVMS VAX, & AXP
systems, as well as running on Itanium. This
product contains two separate programs, CONTRL
& BLOCK
Contrl allows you to interactively monitor terminals
logged onto the system. It has four basic modes
(WATCH, ASSIST, RECALL, SEND).

CONTRL’s monitoring modes:
•WATCH – Enables you to connect to and monitor a
target terminal
•ASSIST – Allows you to connect to a target terminal and
enter data to the target process
•RECALL – Allows you to obtain the DCL-command
recall buffer for a target terminal, and either view it on
screen or write it to a log file
•SEND – Allows you to send input to the target terminal
without leaving the CONTRL command line

Block program:
The BLOCK program is designed to prevent system
users from monitoring your terminal without
permission. It can be accessed at the DCL command
line or automatically executed through
system/personal login procedures.

RTMon:
RTMon is a program that allows RaxcoSupport and
CONTRL, to watch remote (RT) devices. However, it will
not allow you to enter or send data to the process of a user on
a remote device. Once installed, RTMon operates
transparently.
•Connect to an RT device and watch a user on this remote
terminal

•Obtain DCL-command recall buffer for a remote device,
and view it on screen
•Utilize the BLOCK command to prevent system users from
watching the remote device without permission

INSTRUCTOR:
A program within CONTRL or RaxcoSupport that
allows a single instructor to generate information or
demonstrate application software to selected students at one
time. It is an instruction delivery tool.
•Instantaneous two-way communication between instructor
and students
•More proactive instruction sessions
•Control over the content of your instruction sessions
•Financial and time saving in eliminating the need to travel
to different sites to attend training

•More frequent and varied training of staff

ATTEND
ATTEND is used by both RaxcoSupport and CONTRL as an attendance
tool for multiple students. It allows students, with the appropriate
identifier, to join an INSTRUCTOR course. Once admitted to a course a
student can immediately view all materials generated by the instructor. In
addition, the students can send messages to the instructor at any time.
•Allows a student to quickly join an available course
•Enables multiple students to be connected to a single instructor and
course
•Permits a student to join a course that has already been started and
preview previously generated information
•Contains an on line help utility
•Enables the student to communicate directly with the instructor by
sending and receiving messages

CarbonCopy
CarbonCopy is a program within RaxcoSupport that creates a log file of
your terminal session. You have the option of recording every byte of
information that passes between your terminal and the system, or only
your input into the system. It allows you to preserve a record of anything
done at your terminal, for later review and analysis.
•As a diagnostic tool – For instance, if you are running into problems
with a particular application, you can create a log file of your activity so
that support personnel can see exactly what you did without having to
duplicate the procedure,
•As documentation – At some sites these log files are created, edited,
and then included in documentation.
•As a tool for detecting software problems – You can place a command
to turn on CarbonCopy in a DCL command file so that unexpected
events or errors with code can be captured as the occur. This is
especially useful in tracking random problems that are occurring
internally and that would otherwise go unnoticed

FRAMER
FRAMER is designed to convert log files for output to a
specified terminal or printer. For example, you can use
FRAMER to convert the CarbonCopy log files that were left
in virtual format.

•Format log files for output to a printer for documentation or
hard copy records
•View a log file one frame at a time, saving to an output file
only selected frames
•Convert an entire log file

Window
WINDOW allows you to run multiple sessions from a single physical
terminal. You can switch from one session to another, at any time, as if
there were several terminals sitting on your desk. Each WINDOW session
occupies the entire screen, exactly as though it were the only process
running. A record of each session’s screen is maintained. In addition,
your display is automatically updated when you change sessions.
WINDOW is also a valuable documentation tool. When you are in a
WINDOW session, you can save a screen full of information to a file.

There are a number of ways to execute WINDOW commands.
•One method is to issue WINDOW commands at the WINDOW> prompt.
WINDOW commands are “DCL-like” in appearance
•A second method involves defining a key to execute one or more
WINDOW commands with a single keystroke.
•A third method is to place a series of WINDOW commands in command
file.

CALOUT
CALOUT is designed to provide you with extended
communications capability. It is responsible for establishing
the link between your host system, modem, and a remote
system. CALOUT operates in two distinct modes (command,
terminal).
•In command mode you directly enter CALOUT commands. These
commands allow you to: 1) control the host-modem-remote pathway; 2)
transfer files, and execute macros and command files. CALOUT
commands are entered at the CALOUT> prompt.
•In terminal mode you send commands to the modem. While in this
mode, you execute modem commands to dial the remote system. Once
you connect to the remote system, commands are sent as though you were
directly connected to it. In terminal mode, everything you type is
interpreted by the modem and remote system as a command

CALOUT allows you to:
•Access a number of common information networks, such as Western
Union’s TELEX, EASYLINK, and WESTLAW.

•Access a remote system from a host system, and then use the remote
system as though you were connected to it directly.
•Transfer all types of files between the host system and a remote system,
running the OpenVMS operating system.

•Transfer all type of files between the host system and a remote system that
supports XMODEM protocol (including personal computers).
•Transfer text files between the host system and any remote system that has
an asynchronous ASCII port.

•Create and execute macros and command files to automate the
communication link.
•Create and display log files of remote system activities.

RAXMASTER
The Performance Suite™ is a comprehensive OpenVMS
performance solution, which integrates disk optimization,
caching, dynamic system tuning, and RMS file
restructuring to solve the most common performance
problems.
•Improves I/O performance by utilizing unused main memory to store
data, reducing I/Os to physical disk.
•Eliminates file fragmentation with a single pass on the disk, open-file
defragmentation included.
•Intelligently positions files on the disk to minimize average seek times
and delay re-fragmentation .
•Tunes the system automatically in response to changing workloads and
interactive usage.
•Eliminates RMS index file fragmentation on-line and tunes FDL settings.

Performance Suite™ applications

•PerfectDisk™
•UltraDisk™
•PerfectCache™
•PerfectTune™

PerfectDisk™
PerfectDisk is system software that is designed to aid disk
management operations.
PerfectDisk provides the system manager with a
comprehensive Disk I/O System. Disk optimization makes
disk files and free space contiguous. Files and free space are
optimally placed on the disk to minimize the number and
duration of seeks. Disk optimization improves overall disk
I/O performance by focusing on seek activity, in addition to
correcting the basic problem of file fragmentation.
•A Disk Optimizer/Defragmenter
•A Disk Monitor/Reporter

PerfectDisk Features
•Single pass defragmentation and optimization
•Optimal file placement
•Schedule & throttling

•Real-time monitoring
•Continuous operation
•Menu and DCL interfaces

•Flexible implementation
•Disk and file utilization statistics
•Integrated with PerfectCache

•Works with UltraDisk

UltraDisk™
UltraDisk is Raxco’s performance software for VAX and
ALPHA systems that provides:
•Move open file capability and
•Disk fragmentation operations.

UltraDisk operates continuously and online, requires no
modifications to your existing applications, does not interfere
with your normal processing, and is fully customizable.

UltraDisk Features and Benefits:
•Enhances the disk optimization process by moving open files while they
are being accessed by users. The entire process is transparent to users.
•Performs clusterwide disk fragmentation control operations.
•Significantly reduces the number of newly created file fragments that occur
during the course of normal operations.
•Results in better disk performance because I/O processing occurs with
fewer split I/Os and window turns.
•Reduces CPU overhead in creating and extending files.
•Complements disk optimization (particularly effective with PerfectDisk
because of it’s dynamic file strategy).

•Reduces frequency of running disk defragmentation software.
•Keeps critical files such as system files in same location.
•Provides an online help facility with information about how to run and
customize the software.

PerfectCache™
PerfectCache is system software that is available for VAX and
ALPHA or both. PerfectCache provides both caching and
virtual disk functionality to your system. It can “intercept” and
Service I/Os (through caching) and data access (via virtual
disks) at the software level to reduce disk I/O traffic.

PerfectCache can give you significant gains in Performance and
Faster throughput rates, particularly on systems with many
interactive users and applications. It’s power comes through
three distinct components:
•Disk Cacher
•Virtual Disks
•I/O Monitor

What is Caching?
Caching is the use of memory to hold frequently accessed data
so that physical disk I/Os can be avoided. The memory holds
contents of logical blocks on the physical disk.
Disk I/O requests for reading data will speed up significantly
using caching. This includes request to start programs and
Compilers.
If caching software is running, your system can complete user
Disk I/O requests immediately rather than waiting for the disk
to transfer data.
By significantly decreasing the number of I/O requests
satisfied from disk, caching can improve response time.

Virtual Disk
PerfectCache provides the ability to create virtual disks in
memory. One or more virtual disks may be created; they are
operationally indistinguishable from physical disk and have
access roughly 10 to 100 times faster than physical disks.

A virtual disk is part of memory set up to appear to the
operating system to be a real disk drive. Just like physical disks,
virtual disk are listed using the $ SHOW DEVICE command.
Virtual disks are faster than physical disks. Users can create
files, show directory listings, and perform any other command
normally used for physical drives. Use of virtual disks can
substantially speed up user data access.

When Do I Need Virtual Disks?
You cannot cache virtual disks. If you are not sure whether you
should be using caching or virtual disks, follow these guidelines:
Use caching to speed up your system overall. Add virtual disks
as necessary when you:
•Have lots of temporary files that you want to put on a virtual
disk to speed specific operations (e.g., compiles).
•Need a small disk for specialized purposes, such as testing.

•Want to decide which files and/or users to service from
memory.

Virtual Disk Features and Benefits
The following list summarizes the key features and benefits of
PerfectCache Virtual Disks:
•Performs Data Requests at CPU Speed
•Uses Only A Small amount of Non-paged Pool
•Allows Shadowing to Prevent Data Loss
•Easy to Use

I/O Monitor
PerfectCache’s I/O Monitor is easy to use and will provide a
number of system statistics (about disk I/O usage) that will
help you to identify potential I/O performance bottlenecks.

What is I/O Monitor?
The I/O Monitor is a software utility that will:
•Collect detailed statistics about disk usage on your system.
•Display those statistics.
•Analyze and display file usage statistics.

I/O Monitor
The I/O Monitor consist of three modules: IOM, DMON, and
FMON.

IOM Module
•IOM is used to collect systemwide disk activity statistics
including number of read and write I/Os performed for each
disk on the system.
DMON Module
•DMON is a program that displays the disk statistics as they
are being collected by I/O Monitor.
FMON Module
•FMON is the program that analyzes and displays file statistic
usage.

PerfectTune™
PerfectTune is Raxco’s dynamic system tuning and monitoring
Software that is designed to enhance: a) process scheduling;
b) system process efficiency; c) overall system performance; and
d) system throughput. It runs as a detached process on your
system.
PerfectTune frees system managers from very the
time-consuming and often tedious job of statistically setting
and re-setting parameters due to workload changes in order
to maintain peak system performance.

PerfectTune consist of the following components:
•System Tuner – Evaluates system and per process parameters
and dynamically adjusts them (as needed) to accommodate
fluctuating workloads.
•ANALYZE utility – Detects up to 70 conditions that may exist
on your system and can adversely affect system performance.
These conditions include: a) non-dynamic parameters that
PerfectTune can not override but you may want to change; b)
system conditions impacting negatively on performance that you
may be able to affect; c) system conditions that warn of
hardware or software difficulties.

•System Monitor – Profiles your system activity and workload,
In addition, you can view some of the key tuning adjustments
made by the System Tuner or enhance your overall system
performance and throughput.

PerfectTune consist of the following components
cont.:
•Process Monitor – Displays statistics related to process
efficiency and scheduling; and provides you with a
“snapshot” of some adjustments made to key parameters by
Tuner.

"OpenVMS - standing the test of time a ProvN-Legacy for the
present and the future…"


Slide 12

Partners:
In order to provide our Customers with top quality service,
ProvN/Legacy has formed partnerships with the following
companies:

Product Line:

SecurityGuardTM
WordPerfectTM
TAPESYSTM
THRUwayTM
RaxcoSupportTM

RaxMasterTM

AUDIT
AUDIT: OpenVMS Security Software
Audit enhances native security by providing terminal
session logging, audit trail reduction, analysis, and
reporting, not otherwise available on OpenVMS.
•Analysis by SECMAN
•Customization of reporting analysis
•Selective auditing of users

•Selective auditing by date and time
•Selective auditing by file access

Intruder Alert
Intruder Alert: OpenVMS Intrusion Detection
Intruder Alert provides real time intrusion detection and
response capabilities, which enable administrators to
proactively manage computing environment security.
•Real time intrusion detection
•Can notify via e-mail specified users of security violations
•Can take specified actions against intruders
•INSPECTOR tool allows for reading of open AUDIT logs
•Interacts with AUDIT

KBLock
KBLock: OpenVMS Terminal Protection
KBLock enhances native OpenVMS Security for VAX and
Alpha systems, by providing easily implemented protection
to unattended active terminals. Such functionality is not
otherwise available in standard OpenVMS environments.
•Users can lock their terminal with a single key stroke
•Security Managers can remotely lock terminals
•Customer defined monitoring criteria
•Customer defined action taken on idle terminals
•Easily configured to site security policy

WordPerfect
The most versatile and powerful communications
solution for today’s OpenVMS users.
• Standardize your corporate word processing
across platforms
• Integrate text and graphics
• Print to any of the over 1000 printers supported by
WordPerfect
• Link spreadsheets and graphics to your documents
• Keyboard mapping available
• Users from other platforms easily trained
• Available in multiple languages

Software Partners/32

TAPEsys

TM

THRUway

TM

TAPEsys
TAPESYS is an automated data protection tool that manages a corporation's
most valuable resource - its data. Operating in an OpenVMS environment,
TAPESYS provides a menu-driven suite of functions including backup,
restore, media management, and archiving

•Provides a full set of features for automating the backup and restore of
corporate-wide data
•Provides all the tools needed to manage your tape or cartridge library
•Provides full archiving facilities in addition to media management
•Provides multiple security features
•Users can independently restore files
•Report Menu enabling the operator to produce reports quickly on all
volumes in the library

THRUway
THRUway, The OpenVMS Remote Device Access System, bridges the
gap from a remote VAX or AXP to a central VAX or AXP, simplifies file
access, and provides easy and safe management of remote data from the
main site.
•Transfer data in the context of any standard VMS I/O format, including
BACKUP
•Makes a clustered tape drive appear as a local drive to remote users
•Makes a remote disk drive appear as a local drive
•Works in conjunction with TAPESYS® to schedule drive backups of
remote disk
•Eliminates the need for operator involvement at a remote site

•Uses DCL and menu interfaces

RaxcoSupport

RaxcoSupport is a package of software tools that
makes user support on your OpenVMS computer
systems more efficient and more effective.

•Interactive user assistance, tutoring, and collaboration on
joint projects
•Session recording for troubleshooting and documentation
•Remote computer connections and dial-in, remote-site
support
•User training and group software demonstration
•Multiple terminal sessions and screen displays
•Log file formatting

RaxcoSupport Applications
•CONTRL
•RTMon
•INSTRUCTOR

•ATTEND
•Carbon Copy
•FRAMER

•Window
•CALOUT

CONTRL
An interactive monitoring, training, and user
support Software for OpenVMS VAX, & AXP
systems, as well as running on Itanium. This
product contains two separate programs, CONTRL
& BLOCK
Contrl allows you to interactively monitor terminals
logged onto the system. It has four basic modes
(WATCH, ASSIST, RECALL, SEND).

CONTRL’s monitoring modes:
•WATCH – Enables you to connect to and monitor a
target terminal
•ASSIST – Allows you to connect to a target terminal and
enter data to the target process
•RECALL – Allows you to obtain the DCL-command
recall buffer for a target terminal, and either view it on
screen or write it to a log file
•SEND – Allows you to send input to the target terminal
without leaving the CONTRL command line

Block program:
The BLOCK program is designed to prevent system
users from monitoring your terminal without
permission. It can be accessed at the DCL command
line or automatically executed through
system/personal login procedures.

RTMon:
RTMon is a program that allows RaxcoSupport and
CONTRL, to watch remote (RT) devices. However, it will
not allow you to enter or send data to the process of a user on
a remote device. Once installed, RTMon operates
transparently.
•Connect to an RT device and watch a user on this remote
terminal

•Obtain DCL-command recall buffer for a remote device,
and view it on screen
•Utilize the BLOCK command to prevent system users from
watching the remote device without permission

INSTRUCTOR:
A program within CONTRL or RaxcoSupport that
allows a single instructor to generate information or
demonstrate application software to selected students at one
time. It is an instruction delivery tool.
•Instantaneous two-way communication between instructor
and students
•More proactive instruction sessions
•Control over the content of your instruction sessions
•Financial and time saving in eliminating the need to travel
to different sites to attend training

•More frequent and varied training of staff

ATTEND
ATTEND is used by both RaxcoSupport and CONTRL as an attendance
tool for multiple students. It allows students, with the appropriate
identifier, to join an INSTRUCTOR course. Once admitted to a course a
student can immediately view all materials generated by the instructor. In
addition, the students can send messages to the instructor at any time.
•Allows a student to quickly join an available course
•Enables multiple students to be connected to a single instructor and
course
•Permits a student to join a course that has already been started and
preview previously generated information
•Contains an on line help utility
•Enables the student to communicate directly with the instructor by
sending and receiving messages

CarbonCopy
CarbonCopy is a program within RaxcoSupport that creates a log file of
your terminal session. You have the option of recording every byte of
information that passes between your terminal and the system, or only
your input into the system. It allows you to preserve a record of anything
done at your terminal, for later review and analysis.
•As a diagnostic tool – For instance, if you are running into problems
with a particular application, you can create a log file of your activity so
that support personnel can see exactly what you did without having to
duplicate the procedure,
•As documentation – At some sites these log files are created, edited,
and then included in documentation.
•As a tool for detecting software problems – You can place a command
to turn on CarbonCopy in a DCL command file so that unexpected
events or errors with code can be captured as the occur. This is
especially useful in tracking random problems that are occurring
internally and that would otherwise go unnoticed

FRAMER
FRAMER is designed to convert log files for output to a
specified terminal or printer. For example, you can use
FRAMER to convert the CarbonCopy log files that were left
in virtual format.

•Format log files for output to a printer for documentation or
hard copy records
•View a log file one frame at a time, saving to an output file
only selected frames
•Convert an entire log file

Window
WINDOW allows you to run multiple sessions from a single physical
terminal. You can switch from one session to another, at any time, as if
there were several terminals sitting on your desk. Each WINDOW session
occupies the entire screen, exactly as though it were the only process
running. A record of each session’s screen is maintained. In addition,
your display is automatically updated when you change sessions.
WINDOW is also a valuable documentation tool. When you are in a
WINDOW session, you can save a screen full of information to a file.

There are a number of ways to execute WINDOW commands.
•One method is to issue WINDOW commands at the WINDOW> prompt.
WINDOW commands are “DCL-like” in appearance
•A second method involves defining a key to execute one or more
WINDOW commands with a single keystroke.
•A third method is to place a series of WINDOW commands in command
file.

CALOUT
CALOUT is designed to provide you with extended
communications capability. It is responsible for establishing
the link between your host system, modem, and a remote
system. CALOUT operates in two distinct modes (command,
terminal).
•In command mode you directly enter CALOUT commands. These
commands allow you to: 1) control the host-modem-remote pathway; 2)
transfer files, and execute macros and command files. CALOUT
commands are entered at the CALOUT> prompt.
•In terminal mode you send commands to the modem. While in this
mode, you execute modem commands to dial the remote system. Once
you connect to the remote system, commands are sent as though you were
directly connected to it. In terminal mode, everything you type is
interpreted by the modem and remote system as a command

CALOUT allows you to:
•Access a number of common information networks, such as Western
Union’s TELEX, EASYLINK, and WESTLAW.

•Access a remote system from a host system, and then use the remote
system as though you were connected to it directly.
•Transfer all types of files between the host system and a remote system,
running the OpenVMS operating system.

•Transfer all type of files between the host system and a remote system that
supports XMODEM protocol (including personal computers).
•Transfer text files between the host system and any remote system that has
an asynchronous ASCII port.

•Create and execute macros and command files to automate the
communication link.
•Create and display log files of remote system activities.

RAXMASTER
The Performance Suite™ is a comprehensive OpenVMS
performance solution, which integrates disk optimization,
caching, dynamic system tuning, and RMS file
restructuring to solve the most common performance
problems.
•Improves I/O performance by utilizing unused main memory to store
data, reducing I/Os to physical disk.
•Eliminates file fragmentation with a single pass on the disk, open-file
defragmentation included.
•Intelligently positions files on the disk to minimize average seek times
and delay re-fragmentation .
•Tunes the system automatically in response to changing workloads and
interactive usage.
•Eliminates RMS index file fragmentation on-line and tunes FDL settings.

Performance Suite™ applications

•PerfectDisk™
•UltraDisk™
•PerfectCache™
•PerfectTune™

PerfectDisk™
PerfectDisk is system software that is designed to aid disk
management operations.
PerfectDisk provides the system manager with a
comprehensive Disk I/O System. Disk optimization makes
disk files and free space contiguous. Files and free space are
optimally placed on the disk to minimize the number and
duration of seeks. Disk optimization improves overall disk
I/O performance by focusing on seek activity, in addition to
correcting the basic problem of file fragmentation.
•A Disk Optimizer/Defragmenter
•A Disk Monitor/Reporter

PerfectDisk Features
•Single pass defragmentation and optimization
•Optimal file placement
•Schedule & throttling

•Real-time monitoring
•Continuous operation
•Menu and DCL interfaces

•Flexible implementation
•Disk and file utilization statistics
•Integrated with PerfectCache

•Works with UltraDisk

UltraDisk™
UltraDisk is Raxco’s performance software for VAX and
ALPHA systems that provides:
•Move open file capability and
•Disk fragmentation operations.

UltraDisk operates continuously and online, requires no
modifications to your existing applications, does not interfere
with your normal processing, and is fully customizable.

UltraDisk Features and Benefits:
•Enhances the disk optimization process by moving open files while they
are being accessed by users. The entire process is transparent to users.
•Performs clusterwide disk fragmentation control operations.
•Significantly reduces the number of newly created file fragments that occur
during the course of normal operations.
•Results in better disk performance because I/O processing occurs with
fewer split I/Os and window turns.
•Reduces CPU overhead in creating and extending files.
•Complements disk optimization (particularly effective with PerfectDisk
because of it’s dynamic file strategy).

•Reduces frequency of running disk defragmentation software.
•Keeps critical files such as system files in same location.
•Provides an online help facility with information about how to run and
customize the software.

PerfectCache™
PerfectCache is system software that is available for VAX and
ALPHA or both. PerfectCache provides both caching and
virtual disk functionality to your system. It can “intercept” and
Service I/Os (through caching) and data access (via virtual
disks) at the software level to reduce disk I/O traffic.

PerfectCache can give you significant gains in Performance and
Faster throughput rates, particularly on systems with many
interactive users and applications. It’s power comes through
three distinct components:
•Disk Cacher
•Virtual Disks
•I/O Monitor

What is Caching?
Caching is the use of memory to hold frequently accessed data
so that physical disk I/Os can be avoided. The memory holds
contents of logical blocks on the physical disk.
Disk I/O requests for reading data will speed up significantly
using caching. This includes request to start programs and
Compilers.
If caching software is running, your system can complete user
Disk I/O requests immediately rather than waiting for the disk
to transfer data.
By significantly decreasing the number of I/O requests
satisfied from disk, caching can improve response time.

Virtual Disk
PerfectCache provides the ability to create virtual disks in
memory. One or more virtual disks may be created; they are
operationally indistinguishable from physical disk and have
access roughly 10 to 100 times faster than physical disks.

A virtual disk is part of memory set up to appear to the
operating system to be a real disk drive. Just like physical disks,
virtual disk are listed using the $ SHOW DEVICE command.
Virtual disks are faster than physical disks. Users can create
files, show directory listings, and perform any other command
normally used for physical drives. Use of virtual disks can
substantially speed up user data access.

When Do I Need Virtual Disks?
You cannot cache virtual disks. If you are not sure whether you
should be using caching or virtual disks, follow these guidelines:
Use caching to speed up your system overall. Add virtual disks
as necessary when you:
•Have lots of temporary files that you want to put on a virtual
disk to speed specific operations (e.g., compiles).
•Need a small disk for specialized purposes, such as testing.

•Want to decide which files and/or users to service from
memory.

Virtual Disk Features and Benefits
The following list summarizes the key features and benefits of
PerfectCache Virtual Disks:
•Performs Data Requests at CPU Speed
•Uses Only A Small amount of Non-paged Pool
•Allows Shadowing to Prevent Data Loss
•Easy to Use

I/O Monitor
PerfectCache’s I/O Monitor is easy to use and will provide a
number of system statistics (about disk I/O usage) that will
help you to identify potential I/O performance bottlenecks.

What is I/O Monitor?
The I/O Monitor is a software utility that will:
•Collect detailed statistics about disk usage on your system.
•Display those statistics.
•Analyze and display file usage statistics.

I/O Monitor
The I/O Monitor consist of three modules: IOM, DMON, and
FMON.

IOM Module
•IOM is used to collect systemwide disk activity statistics
including number of read and write I/Os performed for each
disk on the system.
DMON Module
•DMON is a program that displays the disk statistics as they
are being collected by I/O Monitor.
FMON Module
•FMON is the program that analyzes and displays file statistic
usage.

PerfectTune™
PerfectTune is Raxco’s dynamic system tuning and monitoring
Software that is designed to enhance: a) process scheduling;
b) system process efficiency; c) overall system performance; and
d) system throughput. It runs as a detached process on your
system.
PerfectTune frees system managers from very the
time-consuming and often tedious job of statistically setting
and re-setting parameters due to workload changes in order
to maintain peak system performance.

PerfectTune consist of the following components:
•System Tuner – Evaluates system and per process parameters
and dynamically adjusts them (as needed) to accommodate
fluctuating workloads.
•ANALYZE utility – Detects up to 70 conditions that may exist
on your system and can adversely affect system performance.
These conditions include: a) non-dynamic parameters that
PerfectTune can not override but you may want to change; b)
system conditions impacting negatively on performance that you
may be able to affect; c) system conditions that warn of
hardware or software difficulties.

•System Monitor – Profiles your system activity and workload,
In addition, you can view some of the key tuning adjustments
made by the System Tuner or enhance your overall system
performance and throughput.

PerfectTune consist of the following components
cont.:
•Process Monitor – Displays statistics related to process
efficiency and scheduling; and provides you with a
“snapshot” of some adjustments made to key parameters by
Tuner.

"OpenVMS - standing the test of time a ProvN-Legacy for the
present and the future…"


Slide 13

Partners:
In order to provide our Customers with top quality service,
ProvN/Legacy has formed partnerships with the following
companies:

Product Line:

SecurityGuardTM
WordPerfectTM
TAPESYSTM
THRUwayTM
RaxcoSupportTM

RaxMasterTM

AUDIT
AUDIT: OpenVMS Security Software
Audit enhances native security by providing terminal
session logging, audit trail reduction, analysis, and
reporting, not otherwise available on OpenVMS.
•Analysis by SECMAN
•Customization of reporting analysis
•Selective auditing of users

•Selective auditing by date and time
•Selective auditing by file access

Intruder Alert
Intruder Alert: OpenVMS Intrusion Detection
Intruder Alert provides real time intrusion detection and
response capabilities, which enable administrators to
proactively manage computing environment security.
•Real time intrusion detection
•Can notify via e-mail specified users of security violations
•Can take specified actions against intruders
•INSPECTOR tool allows for reading of open AUDIT logs
•Interacts with AUDIT

KBLock
KBLock: OpenVMS Terminal Protection
KBLock enhances native OpenVMS Security for VAX and
Alpha systems, by providing easily implemented protection
to unattended active terminals. Such functionality is not
otherwise available in standard OpenVMS environments.
•Users can lock their terminal with a single key stroke
•Security Managers can remotely lock terminals
•Customer defined monitoring criteria
•Customer defined action taken on idle terminals
•Easily configured to site security policy

WordPerfect
The most versatile and powerful communications
solution for today’s OpenVMS users.
• Standardize your corporate word processing
across platforms
• Integrate text and graphics
• Print to any of the over 1000 printers supported by
WordPerfect
• Link spreadsheets and graphics to your documents
• Keyboard mapping available
• Users from other platforms easily trained
• Available in multiple languages

Software Partners/32

TAPEsys

TM

THRUway

TM

TAPEsys
TAPESYS is an automated data protection tool that manages a corporation's
most valuable resource - its data. Operating in an OpenVMS environment,
TAPESYS provides a menu-driven suite of functions including backup,
restore, media management, and archiving

•Provides a full set of features for automating the backup and restore of
corporate-wide data
•Provides all the tools needed to manage your tape or cartridge library
•Provides full archiving facilities in addition to media management
•Provides multiple security features
•Users can independently restore files
•Report Menu enabling the operator to produce reports quickly on all
volumes in the library

THRUway
THRUway, The OpenVMS Remote Device Access System, bridges the
gap from a remote VAX or AXP to a central VAX or AXP, simplifies file
access, and provides easy and safe management of remote data from the
main site.
•Transfer data in the context of any standard VMS I/O format, including
BACKUP
•Makes a clustered tape drive appear as a local drive to remote users
•Makes a remote disk drive appear as a local drive
•Works in conjunction with TAPESYS® to schedule drive backups of
remote disk
•Eliminates the need for operator involvement at a remote site

•Uses DCL and menu interfaces

RaxcoSupport

RaxcoSupport is a package of software tools that
makes user support on your OpenVMS computer
systems more efficient and more effective.

•Interactive user assistance, tutoring, and collaboration on
joint projects
•Session recording for troubleshooting and documentation
•Remote computer connections and dial-in, remote-site
support
•User training and group software demonstration
•Multiple terminal sessions and screen displays
•Log file formatting

RaxcoSupport Applications
•CONTRL
•RTMon
•INSTRUCTOR

•ATTEND
•Carbon Copy
•FRAMER

•Window
•CALOUT

CONTRL
An interactive monitoring, training, and user
support Software for OpenVMS VAX, & AXP
systems, as well as running on Itanium. This
product contains two separate programs, CONTRL
& BLOCK
Contrl allows you to interactively monitor terminals
logged onto the system. It has four basic modes
(WATCH, ASSIST, RECALL, SEND).

CONTRL’s monitoring modes:
•WATCH – Enables you to connect to and monitor a
target terminal
•ASSIST – Allows you to connect to a target terminal and
enter data to the target process
•RECALL – Allows you to obtain the DCL-command
recall buffer for a target terminal, and either view it on
screen or write it to a log file
•SEND – Allows you to send input to the target terminal
without leaving the CONTRL command line

Block program:
The BLOCK program is designed to prevent system
users from monitoring your terminal without
permission. It can be accessed at the DCL command
line or automatically executed through
system/personal login procedures.

RTMon:
RTMon is a program that allows RaxcoSupport and
CONTRL, to watch remote (RT) devices. However, it will
not allow you to enter or send data to the process of a user on
a remote device. Once installed, RTMon operates
transparently.
•Connect to an RT device and watch a user on this remote
terminal

•Obtain DCL-command recall buffer for a remote device,
and view it on screen
•Utilize the BLOCK command to prevent system users from
watching the remote device without permission

INSTRUCTOR:
A program within CONTRL or RaxcoSupport that
allows a single instructor to generate information or
demonstrate application software to selected students at one
time. It is an instruction delivery tool.
•Instantaneous two-way communication between instructor
and students
•More proactive instruction sessions
•Control over the content of your instruction sessions
•Financial and time saving in eliminating the need to travel
to different sites to attend training

•More frequent and varied training of staff

ATTEND
ATTEND is used by both RaxcoSupport and CONTRL as an attendance
tool for multiple students. It allows students, with the appropriate
identifier, to join an INSTRUCTOR course. Once admitted to a course a
student can immediately view all materials generated by the instructor. In
addition, the students can send messages to the instructor at any time.
•Allows a student to quickly join an available course
•Enables multiple students to be connected to a single instructor and
course
•Permits a student to join a course that has already been started and
preview previously generated information
•Contains an on line help utility
•Enables the student to communicate directly with the instructor by
sending and receiving messages

CarbonCopy
CarbonCopy is a program within RaxcoSupport that creates a log file of
your terminal session. You have the option of recording every byte of
information that passes between your terminal and the system, or only
your input into the system. It allows you to preserve a record of anything
done at your terminal, for later review and analysis.
•As a diagnostic tool – For instance, if you are running into problems
with a particular application, you can create a log file of your activity so
that support personnel can see exactly what you did without having to
duplicate the procedure,
•As documentation – At some sites these log files are created, edited,
and then included in documentation.
•As a tool for detecting software problems – You can place a command
to turn on CarbonCopy in a DCL command file so that unexpected
events or errors with code can be captured as the occur. This is
especially useful in tracking random problems that are occurring
internally and that would otherwise go unnoticed

FRAMER
FRAMER is designed to convert log files for output to a
specified terminal or printer. For example, you can use
FRAMER to convert the CarbonCopy log files that were left
in virtual format.

•Format log files for output to a printer for documentation or
hard copy records
•View a log file one frame at a time, saving to an output file
only selected frames
•Convert an entire log file

Window
WINDOW allows you to run multiple sessions from a single physical
terminal. You can switch from one session to another, at any time, as if
there were several terminals sitting on your desk. Each WINDOW session
occupies the entire screen, exactly as though it were the only process
running. A record of each session’s screen is maintained. In addition,
your display is automatically updated when you change sessions.
WINDOW is also a valuable documentation tool. When you are in a
WINDOW session, you can save a screen full of information to a file.

There are a number of ways to execute WINDOW commands.
•One method is to issue WINDOW commands at the WINDOW> prompt.
WINDOW commands are “DCL-like” in appearance
•A second method involves defining a key to execute one or more
WINDOW commands with a single keystroke.
•A third method is to place a series of WINDOW commands in command
file.

CALOUT
CALOUT is designed to provide you with extended
communications capability. It is responsible for establishing
the link between your host system, modem, and a remote
system. CALOUT operates in two distinct modes (command,
terminal).
•In command mode you directly enter CALOUT commands. These
commands allow you to: 1) control the host-modem-remote pathway; 2)
transfer files, and execute macros and command files. CALOUT
commands are entered at the CALOUT> prompt.
•In terminal mode you send commands to the modem. While in this
mode, you execute modem commands to dial the remote system. Once
you connect to the remote system, commands are sent as though you were
directly connected to it. In terminal mode, everything you type is
interpreted by the modem and remote system as a command

CALOUT allows you to:
•Access a number of common information networks, such as Western
Union’s TELEX, EASYLINK, and WESTLAW.

•Access a remote system from a host system, and then use the remote
system as though you were connected to it directly.
•Transfer all types of files between the host system and a remote system,
running the OpenVMS operating system.

•Transfer all type of files between the host system and a remote system that
supports XMODEM protocol (including personal computers).
•Transfer text files between the host system and any remote system that has
an asynchronous ASCII port.

•Create and execute macros and command files to automate the
communication link.
•Create and display log files of remote system activities.

RAXMASTER
The Performance Suite™ is a comprehensive OpenVMS
performance solution, which integrates disk optimization,
caching, dynamic system tuning, and RMS file
restructuring to solve the most common performance
problems.
•Improves I/O performance by utilizing unused main memory to store
data, reducing I/Os to physical disk.
•Eliminates file fragmentation with a single pass on the disk, open-file
defragmentation included.
•Intelligently positions files on the disk to minimize average seek times
and delay re-fragmentation .
•Tunes the system automatically in response to changing workloads and
interactive usage.
•Eliminates RMS index file fragmentation on-line and tunes FDL settings.

Performance Suite™ applications

•PerfectDisk™
•UltraDisk™
•PerfectCache™
•PerfectTune™

PerfectDisk™
PerfectDisk is system software that is designed to aid disk
management operations.
PerfectDisk provides the system manager with a
comprehensive Disk I/O System. Disk optimization makes
disk files and free space contiguous. Files and free space are
optimally placed on the disk to minimize the number and
duration of seeks. Disk optimization improves overall disk
I/O performance by focusing on seek activity, in addition to
correcting the basic problem of file fragmentation.
•A Disk Optimizer/Defragmenter
•A Disk Monitor/Reporter

PerfectDisk Features
•Single pass defragmentation and optimization
•Optimal file placement
•Schedule & throttling

•Real-time monitoring
•Continuous operation
•Menu and DCL interfaces

•Flexible implementation
•Disk and file utilization statistics
•Integrated with PerfectCache

•Works with UltraDisk

UltraDisk™
UltraDisk is Raxco’s performance software for VAX and
ALPHA systems that provides:
•Move open file capability and
•Disk fragmentation operations.

UltraDisk operates continuously and online, requires no
modifications to your existing applications, does not interfere
with your normal processing, and is fully customizable.

UltraDisk Features and Benefits:
•Enhances the disk optimization process by moving open files while they
are being accessed by users. The entire process is transparent to users.
•Performs clusterwide disk fragmentation control operations.
•Significantly reduces the number of newly created file fragments that occur
during the course of normal operations.
•Results in better disk performance because I/O processing occurs with
fewer split I/Os and window turns.
•Reduces CPU overhead in creating and extending files.
•Complements disk optimization (particularly effective with PerfectDisk
because of it’s dynamic file strategy).

•Reduces frequency of running disk defragmentation software.
•Keeps critical files such as system files in same location.
•Provides an online help facility with information about how to run and
customize the software.

PerfectCache™
PerfectCache is system software that is available for VAX and
ALPHA or both. PerfectCache provides both caching and
virtual disk functionality to your system. It can “intercept” and
Service I/Os (through caching) and data access (via virtual
disks) at the software level to reduce disk I/O traffic.

PerfectCache can give you significant gains in Performance and
Faster throughput rates, particularly on systems with many
interactive users and applications. It’s power comes through
three distinct components:
•Disk Cacher
•Virtual Disks
•I/O Monitor

What is Caching?
Caching is the use of memory to hold frequently accessed data
so that physical disk I/Os can be avoided. The memory holds
contents of logical blocks on the physical disk.
Disk I/O requests for reading data will speed up significantly
using caching. This includes request to start programs and
Compilers.
If caching software is running, your system can complete user
Disk I/O requests immediately rather than waiting for the disk
to transfer data.
By significantly decreasing the number of I/O requests
satisfied from disk, caching can improve response time.

Virtual Disk
PerfectCache provides the ability to create virtual disks in
memory. One or more virtual disks may be created; they are
operationally indistinguishable from physical disk and have
access roughly 10 to 100 times faster than physical disks.

A virtual disk is part of memory set up to appear to the
operating system to be a real disk drive. Just like physical disks,
virtual disk are listed using the $ SHOW DEVICE command.
Virtual disks are faster than physical disks. Users can create
files, show directory listings, and perform any other command
normally used for physical drives. Use of virtual disks can
substantially speed up user data access.

When Do I Need Virtual Disks?
You cannot cache virtual disks. If you are not sure whether you
should be using caching or virtual disks, follow these guidelines:
Use caching to speed up your system overall. Add virtual disks
as necessary when you:
•Have lots of temporary files that you want to put on a virtual
disk to speed specific operations (e.g., compiles).
•Need a small disk for specialized purposes, such as testing.

•Want to decide which files and/or users to service from
memory.

Virtual Disk Features and Benefits
The following list summarizes the key features and benefits of
PerfectCache Virtual Disks:
•Performs Data Requests at CPU Speed
•Uses Only A Small amount of Non-paged Pool
•Allows Shadowing to Prevent Data Loss
•Easy to Use

I/O Monitor
PerfectCache’s I/O Monitor is easy to use and will provide a
number of system statistics (about disk I/O usage) that will
help you to identify potential I/O performance bottlenecks.

What is I/O Monitor?
The I/O Monitor is a software utility that will:
•Collect detailed statistics about disk usage on your system.
•Display those statistics.
•Analyze and display file usage statistics.

I/O Monitor
The I/O Monitor consist of three modules: IOM, DMON, and
FMON.

IOM Module
•IOM is used to collect systemwide disk activity statistics
including number of read and write I/Os performed for each
disk on the system.
DMON Module
•DMON is a program that displays the disk statistics as they
are being collected by I/O Monitor.
FMON Module
•FMON is the program that analyzes and displays file statistic
usage.

PerfectTune™
PerfectTune is Raxco’s dynamic system tuning and monitoring
Software that is designed to enhance: a) process scheduling;
b) system process efficiency; c) overall system performance; and
d) system throughput. It runs as a detached process on your
system.
PerfectTune frees system managers from very the
time-consuming and often tedious job of statistically setting
and re-setting parameters due to workload changes in order
to maintain peak system performance.

PerfectTune consist of the following components:
•System Tuner – Evaluates system and per process parameters
and dynamically adjusts them (as needed) to accommodate
fluctuating workloads.
•ANALYZE utility – Detects up to 70 conditions that may exist
on your system and can adversely affect system performance.
These conditions include: a) non-dynamic parameters that
PerfectTune can not override but you may want to change; b)
system conditions impacting negatively on performance that you
may be able to affect; c) system conditions that warn of
hardware or software difficulties.

•System Monitor – Profiles your system activity and workload,
In addition, you can view some of the key tuning adjustments
made by the System Tuner or enhance your overall system
performance and throughput.

PerfectTune consist of the following components
cont.:
•Process Monitor – Displays statistics related to process
efficiency and scheduling; and provides you with a
“snapshot” of some adjustments made to key parameters by
Tuner.

"OpenVMS - standing the test of time a ProvN-Legacy for the
present and the future…"


Slide 14

Partners:
In order to provide our Customers with top quality service,
ProvN/Legacy has formed partnerships with the following
companies:

Product Line:

SecurityGuardTM
WordPerfectTM
TAPESYSTM
THRUwayTM
RaxcoSupportTM

RaxMasterTM

AUDIT
AUDIT: OpenVMS Security Software
Audit enhances native security by providing terminal
session logging, audit trail reduction, analysis, and
reporting, not otherwise available on OpenVMS.
•Analysis by SECMAN
•Customization of reporting analysis
•Selective auditing of users

•Selective auditing by date and time
•Selective auditing by file access

Intruder Alert
Intruder Alert: OpenVMS Intrusion Detection
Intruder Alert provides real time intrusion detection and
response capabilities, which enable administrators to
proactively manage computing environment security.
•Real time intrusion detection
•Can notify via e-mail specified users of security violations
•Can take specified actions against intruders
•INSPECTOR tool allows for reading of open AUDIT logs
•Interacts with AUDIT

KBLock
KBLock: OpenVMS Terminal Protection
KBLock enhances native OpenVMS Security for VAX and
Alpha systems, by providing easily implemented protection
to unattended active terminals. Such functionality is not
otherwise available in standard OpenVMS environments.
•Users can lock their terminal with a single key stroke
•Security Managers can remotely lock terminals
•Customer defined monitoring criteria
•Customer defined action taken on idle terminals
•Easily configured to site security policy

WordPerfect
The most versatile and powerful communications
solution for today’s OpenVMS users.
• Standardize your corporate word processing
across platforms
• Integrate text and graphics
• Print to any of the over 1000 printers supported by
WordPerfect
• Link spreadsheets and graphics to your documents
• Keyboard mapping available
• Users from other platforms easily trained
• Available in multiple languages

Software Partners/32

TAPEsys

TM

THRUway

TM

TAPEsys
TAPESYS is an automated data protection tool that manages a corporation's
most valuable resource - its data. Operating in an OpenVMS environment,
TAPESYS provides a menu-driven suite of functions including backup,
restore, media management, and archiving

•Provides a full set of features for automating the backup and restore of
corporate-wide data
•Provides all the tools needed to manage your tape or cartridge library
•Provides full archiving facilities in addition to media management
•Provides multiple security features
•Users can independently restore files
•Report Menu enabling the operator to produce reports quickly on all
volumes in the library

THRUway
THRUway, The OpenVMS Remote Device Access System, bridges the
gap from a remote VAX or AXP to a central VAX or AXP, simplifies file
access, and provides easy and safe management of remote data from the
main site.
•Transfer data in the context of any standard VMS I/O format, including
BACKUP
•Makes a clustered tape drive appear as a local drive to remote users
•Makes a remote disk drive appear as a local drive
•Works in conjunction with TAPESYS® to schedule drive backups of
remote disk
•Eliminates the need for operator involvement at a remote site

•Uses DCL and menu interfaces

RaxcoSupport

RaxcoSupport is a package of software tools that
makes user support on your OpenVMS computer
systems more efficient and more effective.

•Interactive user assistance, tutoring, and collaboration on
joint projects
•Session recording for troubleshooting and documentation
•Remote computer connections and dial-in, remote-site
support
•User training and group software demonstration
•Multiple terminal sessions and screen displays
•Log file formatting

RaxcoSupport Applications
•CONTRL
•RTMon
•INSTRUCTOR

•ATTEND
•Carbon Copy
•FRAMER

•Window
•CALOUT

CONTRL
An interactive monitoring, training, and user
support Software for OpenVMS VAX, & AXP
systems, as well as running on Itanium. This
product contains two separate programs, CONTRL
& BLOCK
Contrl allows you to interactively monitor terminals
logged onto the system. It has four basic modes
(WATCH, ASSIST, RECALL, SEND).

CONTRL’s monitoring modes:
•WATCH – Enables you to connect to and monitor a
target terminal
•ASSIST – Allows you to connect to a target terminal and
enter data to the target process
•RECALL – Allows you to obtain the DCL-command
recall buffer for a target terminal, and either view it on
screen or write it to a log file
•SEND – Allows you to send input to the target terminal
without leaving the CONTRL command line

Block program:
The BLOCK program is designed to prevent system
users from monitoring your terminal without
permission. It can be accessed at the DCL command
line or automatically executed through
system/personal login procedures.

RTMon:
RTMon is a program that allows RaxcoSupport and
CONTRL, to watch remote (RT) devices. However, it will
not allow you to enter or send data to the process of a user on
a remote device. Once installed, RTMon operates
transparently.
•Connect to an RT device and watch a user on this remote
terminal

•Obtain DCL-command recall buffer for a remote device,
and view it on screen
•Utilize the BLOCK command to prevent system users from
watching the remote device without permission

INSTRUCTOR:
A program within CONTRL or RaxcoSupport that
allows a single instructor to generate information or
demonstrate application software to selected students at one
time. It is an instruction delivery tool.
•Instantaneous two-way communication between instructor
and students
•More proactive instruction sessions
•Control over the content of your instruction sessions
•Financial and time saving in eliminating the need to travel
to different sites to attend training

•More frequent and varied training of staff

ATTEND
ATTEND is used by both RaxcoSupport and CONTRL as an attendance
tool for multiple students. It allows students, with the appropriate
identifier, to join an INSTRUCTOR course. Once admitted to a course a
student can immediately view all materials generated by the instructor. In
addition, the students can send messages to the instructor at any time.
•Allows a student to quickly join an available course
•Enables multiple students to be connected to a single instructor and
course
•Permits a student to join a course that has already been started and
preview previously generated information
•Contains an on line help utility
•Enables the student to communicate directly with the instructor by
sending and receiving messages

CarbonCopy
CarbonCopy is a program within RaxcoSupport that creates a log file of
your terminal session. You have the option of recording every byte of
information that passes between your terminal and the system, or only
your input into the system. It allows you to preserve a record of anything
done at your terminal, for later review and analysis.
•As a diagnostic tool – For instance, if you are running into problems
with a particular application, you can create a log file of your activity so
that support personnel can see exactly what you did without having to
duplicate the procedure,
•As documentation – At some sites these log files are created, edited,
and then included in documentation.
•As a tool for detecting software problems – You can place a command
to turn on CarbonCopy in a DCL command file so that unexpected
events or errors with code can be captured as the occur. This is
especially useful in tracking random problems that are occurring
internally and that would otherwise go unnoticed

FRAMER
FRAMER is designed to convert log files for output to a
specified terminal or printer. For example, you can use
FRAMER to convert the CarbonCopy log files that were left
in virtual format.

•Format log files for output to a printer for documentation or
hard copy records
•View a log file one frame at a time, saving to an output file
only selected frames
•Convert an entire log file

Window
WINDOW allows you to run multiple sessions from a single physical
terminal. You can switch from one session to another, at any time, as if
there were several terminals sitting on your desk. Each WINDOW session
occupies the entire screen, exactly as though it were the only process
running. A record of each session’s screen is maintained. In addition,
your display is automatically updated when you change sessions.
WINDOW is also a valuable documentation tool. When you are in a
WINDOW session, you can save a screen full of information to a file.

There are a number of ways to execute WINDOW commands.
•One method is to issue WINDOW commands at the WINDOW> prompt.
WINDOW commands are “DCL-like” in appearance
•A second method involves defining a key to execute one or more
WINDOW commands with a single keystroke.
•A third method is to place a series of WINDOW commands in command
file.

CALOUT
CALOUT is designed to provide you with extended
communications capability. It is responsible for establishing
the link between your host system, modem, and a remote
system. CALOUT operates in two distinct modes (command,
terminal).
•In command mode you directly enter CALOUT commands. These
commands allow you to: 1) control the host-modem-remote pathway; 2)
transfer files, and execute macros and command files. CALOUT
commands are entered at the CALOUT> prompt.
•In terminal mode you send commands to the modem. While in this
mode, you execute modem commands to dial the remote system. Once
you connect to the remote system, commands are sent as though you were
directly connected to it. In terminal mode, everything you type is
interpreted by the modem and remote system as a command

CALOUT allows you to:
•Access a number of common information networks, such as Western
Union’s TELEX, EASYLINK, and WESTLAW.

•Access a remote system from a host system, and then use the remote
system as though you were connected to it directly.
•Transfer all types of files between the host system and a remote system,
running the OpenVMS operating system.

•Transfer all type of files between the host system and a remote system that
supports XMODEM protocol (including personal computers).
•Transfer text files between the host system and any remote system that has
an asynchronous ASCII port.

•Create and execute macros and command files to automate the
communication link.
•Create and display log files of remote system activities.

RAXMASTER
The Performance Suite™ is a comprehensive OpenVMS
performance solution, which integrates disk optimization,
caching, dynamic system tuning, and RMS file
restructuring to solve the most common performance
problems.
•Improves I/O performance by utilizing unused main memory to store
data, reducing I/Os to physical disk.
•Eliminates file fragmentation with a single pass on the disk, open-file
defragmentation included.
•Intelligently positions files on the disk to minimize average seek times
and delay re-fragmentation .
•Tunes the system automatically in response to changing workloads and
interactive usage.
•Eliminates RMS index file fragmentation on-line and tunes FDL settings.

Performance Suite™ applications

•PerfectDisk™
•UltraDisk™
•PerfectCache™
•PerfectTune™

PerfectDisk™
PerfectDisk is system software that is designed to aid disk
management operations.
PerfectDisk provides the system manager with a
comprehensive Disk I/O System. Disk optimization makes
disk files and free space contiguous. Files and free space are
optimally placed on the disk to minimize the number and
duration of seeks. Disk optimization improves overall disk
I/O performance by focusing on seek activity, in addition to
correcting the basic problem of file fragmentation.
•A Disk Optimizer/Defragmenter
•A Disk Monitor/Reporter

PerfectDisk Features
•Single pass defragmentation and optimization
•Optimal file placement
•Schedule & throttling

•Real-time monitoring
•Continuous operation
•Menu and DCL interfaces

•Flexible implementation
•Disk and file utilization statistics
•Integrated with PerfectCache

•Works with UltraDisk

UltraDisk™
UltraDisk is Raxco’s performance software for VAX and
ALPHA systems that provides:
•Move open file capability and
•Disk fragmentation operations.

UltraDisk operates continuously and online, requires no
modifications to your existing applications, does not interfere
with your normal processing, and is fully customizable.

UltraDisk Features and Benefits:
•Enhances the disk optimization process by moving open files while they
are being accessed by users. The entire process is transparent to users.
•Performs clusterwide disk fragmentation control operations.
•Significantly reduces the number of newly created file fragments that occur
during the course of normal operations.
•Results in better disk performance because I/O processing occurs with
fewer split I/Os and window turns.
•Reduces CPU overhead in creating and extending files.
•Complements disk optimization (particularly effective with PerfectDisk
because of it’s dynamic file strategy).

•Reduces frequency of running disk defragmentation software.
•Keeps critical files such as system files in same location.
•Provides an online help facility with information about how to run and
customize the software.

PerfectCache™
PerfectCache is system software that is available for VAX and
ALPHA or both. PerfectCache provides both caching and
virtual disk functionality to your system. It can “intercept” and
Service I/Os (through caching) and data access (via virtual
disks) at the software level to reduce disk I/O traffic.

PerfectCache can give you significant gains in Performance and
Faster throughput rates, particularly on systems with many
interactive users and applications. It’s power comes through
three distinct components:
•Disk Cacher
•Virtual Disks
•I/O Monitor

What is Caching?
Caching is the use of memory to hold frequently accessed data
so that physical disk I/Os can be avoided. The memory holds
contents of logical blocks on the physical disk.
Disk I/O requests for reading data will speed up significantly
using caching. This includes request to start programs and
Compilers.
If caching software is running, your system can complete user
Disk I/O requests immediately rather than waiting for the disk
to transfer data.
By significantly decreasing the number of I/O requests
satisfied from disk, caching can improve response time.

Virtual Disk
PerfectCache provides the ability to create virtual disks in
memory. One or more virtual disks may be created; they are
operationally indistinguishable from physical disk and have
access roughly 10 to 100 times faster than physical disks.

A virtual disk is part of memory set up to appear to the
operating system to be a real disk drive. Just like physical disks,
virtual disk are listed using the $ SHOW DEVICE command.
Virtual disks are faster than physical disks. Users can create
files, show directory listings, and perform any other command
normally used for physical drives. Use of virtual disks can
substantially speed up user data access.

When Do I Need Virtual Disks?
You cannot cache virtual disks. If you are not sure whether you
should be using caching or virtual disks, follow these guidelines:
Use caching to speed up your system overall. Add virtual disks
as necessary when you:
•Have lots of temporary files that you want to put on a virtual
disk to speed specific operations (e.g., compiles).
•Need a small disk for specialized purposes, such as testing.

•Want to decide which files and/or users to service from
memory.

Virtual Disk Features and Benefits
The following list summarizes the key features and benefits of
PerfectCache Virtual Disks:
•Performs Data Requests at CPU Speed
•Uses Only A Small amount of Non-paged Pool
•Allows Shadowing to Prevent Data Loss
•Easy to Use

I/O Monitor
PerfectCache’s I/O Monitor is easy to use and will provide a
number of system statistics (about disk I/O usage) that will
help you to identify potential I/O performance bottlenecks.

What is I/O Monitor?
The I/O Monitor is a software utility that will:
•Collect detailed statistics about disk usage on your system.
•Display those statistics.
•Analyze and display file usage statistics.

I/O Monitor
The I/O Monitor consist of three modules: IOM, DMON, and
FMON.

IOM Module
•IOM is used to collect systemwide disk activity statistics
including number of read and write I/Os performed for each
disk on the system.
DMON Module
•DMON is a program that displays the disk statistics as they
are being collected by I/O Monitor.
FMON Module
•FMON is the program that analyzes and displays file statistic
usage.

PerfectTune™
PerfectTune is Raxco’s dynamic system tuning and monitoring
Software that is designed to enhance: a) process scheduling;
b) system process efficiency; c) overall system performance; and
d) system throughput. It runs as a detached process on your
system.
PerfectTune frees system managers from very the
time-consuming and often tedious job of statistically setting
and re-setting parameters due to workload changes in order
to maintain peak system performance.

PerfectTune consist of the following components:
•System Tuner – Evaluates system and per process parameters
and dynamically adjusts them (as needed) to accommodate
fluctuating workloads.
•ANALYZE utility – Detects up to 70 conditions that may exist
on your system and can adversely affect system performance.
These conditions include: a) non-dynamic parameters that
PerfectTune can not override but you may want to change; b)
system conditions impacting negatively on performance that you
may be able to affect; c) system conditions that warn of
hardware or software difficulties.

•System Monitor – Profiles your system activity and workload,
In addition, you can view some of the key tuning adjustments
made by the System Tuner or enhance your overall system
performance and throughput.

PerfectTune consist of the following components
cont.:
•Process Monitor – Displays statistics related to process
efficiency and scheduling; and provides you with a
“snapshot” of some adjustments made to key parameters by
Tuner.

"OpenVMS - standing the test of time a ProvN-Legacy for the
present and the future…"


Slide 15

Partners:
In order to provide our Customers with top quality service,
ProvN/Legacy has formed partnerships with the following
companies:

Product Line:

SecurityGuardTM
WordPerfectTM
TAPESYSTM
THRUwayTM
RaxcoSupportTM

RaxMasterTM

AUDIT
AUDIT: OpenVMS Security Software
Audit enhances native security by providing terminal
session logging, audit trail reduction, analysis, and
reporting, not otherwise available on OpenVMS.
•Analysis by SECMAN
•Customization of reporting analysis
•Selective auditing of users

•Selective auditing by date and time
•Selective auditing by file access

Intruder Alert
Intruder Alert: OpenVMS Intrusion Detection
Intruder Alert provides real time intrusion detection and
response capabilities, which enable administrators to
proactively manage computing environment security.
•Real time intrusion detection
•Can notify via e-mail specified users of security violations
•Can take specified actions against intruders
•INSPECTOR tool allows for reading of open AUDIT logs
•Interacts with AUDIT

KBLock
KBLock: OpenVMS Terminal Protection
KBLock enhances native OpenVMS Security for VAX and
Alpha systems, by providing easily implemented protection
to unattended active terminals. Such functionality is not
otherwise available in standard OpenVMS environments.
•Users can lock their terminal with a single key stroke
•Security Managers can remotely lock terminals
•Customer defined monitoring criteria
•Customer defined action taken on idle terminals
•Easily configured to site security policy

WordPerfect
The most versatile and powerful communications
solution for today’s OpenVMS users.
• Standardize your corporate word processing
across platforms
• Integrate text and graphics
• Print to any of the over 1000 printers supported by
WordPerfect
• Link spreadsheets and graphics to your documents
• Keyboard mapping available
• Users from other platforms easily trained
• Available in multiple languages

Software Partners/32

TAPEsys

TM

THRUway

TM

TAPEsys
TAPESYS is an automated data protection tool that manages a corporation's
most valuable resource - its data. Operating in an OpenVMS environment,
TAPESYS provides a menu-driven suite of functions including backup,
restore, media management, and archiving

•Provides a full set of features for automating the backup and restore of
corporate-wide data
•Provides all the tools needed to manage your tape or cartridge library
•Provides full archiving facilities in addition to media management
•Provides multiple security features
•Users can independently restore files
•Report Menu enabling the operator to produce reports quickly on all
volumes in the library

THRUway
THRUway, The OpenVMS Remote Device Access System, bridges the
gap from a remote VAX or AXP to a central VAX or AXP, simplifies file
access, and provides easy and safe management of remote data from the
main site.
•Transfer data in the context of any standard VMS I/O format, including
BACKUP
•Makes a clustered tape drive appear as a local drive to remote users
•Makes a remote disk drive appear as a local drive
•Works in conjunction with TAPESYS® to schedule drive backups of
remote disk
•Eliminates the need for operator involvement at a remote site

•Uses DCL and menu interfaces

RaxcoSupport

RaxcoSupport is a package of software tools that
makes user support on your OpenVMS computer
systems more efficient and more effective.

•Interactive user assistance, tutoring, and collaboration on
joint projects
•Session recording for troubleshooting and documentation
•Remote computer connections and dial-in, remote-site
support
•User training and group software demonstration
•Multiple terminal sessions and screen displays
•Log file formatting

RaxcoSupport Applications
•CONTRL
•RTMon
•INSTRUCTOR

•ATTEND
•Carbon Copy
•FRAMER

•Window
•CALOUT

CONTRL
An interactive monitoring, training, and user
support Software for OpenVMS VAX, & AXP
systems, as well as running on Itanium. This
product contains two separate programs, CONTRL
& BLOCK
Contrl allows you to interactively monitor terminals
logged onto the system. It has four basic modes
(WATCH, ASSIST, RECALL, SEND).

CONTRL’s monitoring modes:
•WATCH – Enables you to connect to and monitor a
target terminal
•ASSIST – Allows you to connect to a target terminal and
enter data to the target process
•RECALL – Allows you to obtain the DCL-command
recall buffer for a target terminal, and either view it on
screen or write it to a log file
•SEND – Allows you to send input to the target terminal
without leaving the CONTRL command line

Block program:
The BLOCK program is designed to prevent system
users from monitoring your terminal without
permission. It can be accessed at the DCL command
line or automatically executed through
system/personal login procedures.

RTMon:
RTMon is a program that allows RaxcoSupport and
CONTRL, to watch remote (RT) devices. However, it will
not allow you to enter or send data to the process of a user on
a remote device. Once installed, RTMon operates
transparently.
•Connect to an RT device and watch a user on this remote
terminal

•Obtain DCL-command recall buffer for a remote device,
and view it on screen
•Utilize the BLOCK command to prevent system users from
watching the remote device without permission

INSTRUCTOR:
A program within CONTRL or RaxcoSupport that
allows a single instructor to generate information or
demonstrate application software to selected students at one
time. It is an instruction delivery tool.
•Instantaneous two-way communication between instructor
and students
•More proactive instruction sessions
•Control over the content of your instruction sessions
•Financial and time saving in eliminating the need to travel
to different sites to attend training

•More frequent and varied training of staff

ATTEND
ATTEND is used by both RaxcoSupport and CONTRL as an attendance
tool for multiple students. It allows students, with the appropriate
identifier, to join an INSTRUCTOR course. Once admitted to a course a
student can immediately view all materials generated by the instructor. In
addition, the students can send messages to the instructor at any time.
•Allows a student to quickly join an available course
•Enables multiple students to be connected to a single instructor and
course
•Permits a student to join a course that has already been started and
preview previously generated information
•Contains an on line help utility
•Enables the student to communicate directly with the instructor by
sending and receiving messages

CarbonCopy
CarbonCopy is a program within RaxcoSupport that creates a log file of
your terminal session. You have the option of recording every byte of
information that passes between your terminal and the system, or only
your input into the system. It allows you to preserve a record of anything
done at your terminal, for later review and analysis.
•As a diagnostic tool – For instance, if you are running into problems
with a particular application, you can create a log file of your activity so
that support personnel can see exactly what you did without having to
duplicate the procedure,
•As documentation – At some sites these log files are created, edited,
and then included in documentation.
•As a tool for detecting software problems – You can place a command
to turn on CarbonCopy in a DCL command file so that unexpected
events or errors with code can be captured as the occur. This is
especially useful in tracking random problems that are occurring
internally and that would otherwise go unnoticed

FRAMER
FRAMER is designed to convert log files for output to a
specified terminal or printer. For example, you can use
FRAMER to convert the CarbonCopy log files that were left
in virtual format.

•Format log files for output to a printer for documentation or
hard copy records
•View a log file one frame at a time, saving to an output file
only selected frames
•Convert an entire log file

Window
WINDOW allows you to run multiple sessions from a single physical
terminal. You can switch from one session to another, at any time, as if
there were several terminals sitting on your desk. Each WINDOW session
occupies the entire screen, exactly as though it were the only process
running. A record of each session’s screen is maintained. In addition,
your display is automatically updated when you change sessions.
WINDOW is also a valuable documentation tool. When you are in a
WINDOW session, you can save a screen full of information to a file.

There are a number of ways to execute WINDOW commands.
•One method is to issue WINDOW commands at the WINDOW> prompt.
WINDOW commands are “DCL-like” in appearance
•A second method involves defining a key to execute one or more
WINDOW commands with a single keystroke.
•A third method is to place a series of WINDOW commands in command
file.

CALOUT
CALOUT is designed to provide you with extended
communications capability. It is responsible for establishing
the link between your host system, modem, and a remote
system. CALOUT operates in two distinct modes (command,
terminal).
•In command mode you directly enter CALOUT commands. These
commands allow you to: 1) control the host-modem-remote pathway; 2)
transfer files, and execute macros and command files. CALOUT
commands are entered at the CALOUT> prompt.
•In terminal mode you send commands to the modem. While in this
mode, you execute modem commands to dial the remote system. Once
you connect to the remote system, commands are sent as though you were
directly connected to it. In terminal mode, everything you type is
interpreted by the modem and remote system as a command

CALOUT allows you to:
•Access a number of common information networks, such as Western
Union’s TELEX, EASYLINK, and WESTLAW.

•Access a remote system from a host system, and then use the remote
system as though you were connected to it directly.
•Transfer all types of files between the host system and a remote system,
running the OpenVMS operating system.

•Transfer all type of files between the host system and a remote system that
supports XMODEM protocol (including personal computers).
•Transfer text files between the host system and any remote system that has
an asynchronous ASCII port.

•Create and execute macros and command files to automate the
communication link.
•Create and display log files of remote system activities.

RAXMASTER
The Performance Suite™ is a comprehensive OpenVMS
performance solution, which integrates disk optimization,
caching, dynamic system tuning, and RMS file
restructuring to solve the most common performance
problems.
•Improves I/O performance by utilizing unused main memory to store
data, reducing I/Os to physical disk.
•Eliminates file fragmentation with a single pass on the disk, open-file
defragmentation included.
•Intelligently positions files on the disk to minimize average seek times
and delay re-fragmentation .
•Tunes the system automatically in response to changing workloads and
interactive usage.
•Eliminates RMS index file fragmentation on-line and tunes FDL settings.

Performance Suite™ applications

•PerfectDisk™
•UltraDisk™
•PerfectCache™
•PerfectTune™

PerfectDisk™
PerfectDisk is system software that is designed to aid disk
management operations.
PerfectDisk provides the system manager with a
comprehensive Disk I/O System. Disk optimization makes
disk files and free space contiguous. Files and free space are
optimally placed on the disk to minimize the number and
duration of seeks. Disk optimization improves overall disk
I/O performance by focusing on seek activity, in addition to
correcting the basic problem of file fragmentation.
•A Disk Optimizer/Defragmenter
•A Disk Monitor/Reporter

PerfectDisk Features
•Single pass defragmentation and optimization
•Optimal file placement
•Schedule & throttling

•Real-time monitoring
•Continuous operation
•Menu and DCL interfaces

•Flexible implementation
•Disk and file utilization statistics
•Integrated with PerfectCache

•Works with UltraDisk

UltraDisk™
UltraDisk is Raxco’s performance software for VAX and
ALPHA systems that provides:
•Move open file capability and
•Disk fragmentation operations.

UltraDisk operates continuously and online, requires no
modifications to your existing applications, does not interfere
with your normal processing, and is fully customizable.

UltraDisk Features and Benefits:
•Enhances the disk optimization process by moving open files while they
are being accessed by users. The entire process is transparent to users.
•Performs clusterwide disk fragmentation control operations.
•Significantly reduces the number of newly created file fragments that occur
during the course of normal operations.
•Results in better disk performance because I/O processing occurs with
fewer split I/Os and window turns.
•Reduces CPU overhead in creating and extending files.
•Complements disk optimization (particularly effective with PerfectDisk
because of it’s dynamic file strategy).

•Reduces frequency of running disk defragmentation software.
•Keeps critical files such as system files in same location.
•Provides an online help facility with information about how to run and
customize the software.

PerfectCache™
PerfectCache is system software that is available for VAX and
ALPHA or both. PerfectCache provides both caching and
virtual disk functionality to your system. It can “intercept” and
Service I/Os (through caching) and data access (via virtual
disks) at the software level to reduce disk I/O traffic.

PerfectCache can give you significant gains in Performance and
Faster throughput rates, particularly on systems with many
interactive users and applications. It’s power comes through
three distinct components:
•Disk Cacher
•Virtual Disks
•I/O Monitor

What is Caching?
Caching is the use of memory to hold frequently accessed data
so that physical disk I/Os can be avoided. The memory holds
contents of logical blocks on the physical disk.
Disk I/O requests for reading data will speed up significantly
using caching. This includes request to start programs and
Compilers.
If caching software is running, your system can complete user
Disk I/O requests immediately rather than waiting for the disk
to transfer data.
By significantly decreasing the number of I/O requests
satisfied from disk, caching can improve response time.

Virtual Disk
PerfectCache provides the ability to create virtual disks in
memory. One or more virtual disks may be created; they are
operationally indistinguishable from physical disk and have
access roughly 10 to 100 times faster than physical disks.

A virtual disk is part of memory set up to appear to the
operating system to be a real disk drive. Just like physical disks,
virtual disk are listed using the $ SHOW DEVICE command.
Virtual disks are faster than physical disks. Users can create
files, show directory listings, and perform any other command
normally used for physical drives. Use of virtual disks can
substantially speed up user data access.

When Do I Need Virtual Disks?
You cannot cache virtual disks. If you are not sure whether you
should be using caching or virtual disks, follow these guidelines:
Use caching to speed up your system overall. Add virtual disks
as necessary when you:
•Have lots of temporary files that you want to put on a virtual
disk to speed specific operations (e.g., compiles).
•Need a small disk for specialized purposes, such as testing.

•Want to decide which files and/or users to service from
memory.

Virtual Disk Features and Benefits
The following list summarizes the key features and benefits of
PerfectCache Virtual Disks:
•Performs Data Requests at CPU Speed
•Uses Only A Small amount of Non-paged Pool
•Allows Shadowing to Prevent Data Loss
•Easy to Use

I/O Monitor
PerfectCache’s I/O Monitor is easy to use and will provide a
number of system statistics (about disk I/O usage) that will
help you to identify potential I/O performance bottlenecks.

What is I/O Monitor?
The I/O Monitor is a software utility that will:
•Collect detailed statistics about disk usage on your system.
•Display those statistics.
•Analyze and display file usage statistics.

I/O Monitor
The I/O Monitor consist of three modules: IOM, DMON, and
FMON.

IOM Module
•IOM is used to collect systemwide disk activity statistics
including number of read and write I/Os performed for each
disk on the system.
DMON Module
•DMON is a program that displays the disk statistics as they
are being collected by I/O Monitor.
FMON Module
•FMON is the program that analyzes and displays file statistic
usage.

PerfectTune™
PerfectTune is Raxco’s dynamic system tuning and monitoring
Software that is designed to enhance: a) process scheduling;
b) system process efficiency; c) overall system performance; and
d) system throughput. It runs as a detached process on your
system.
PerfectTune frees system managers from very the
time-consuming and often tedious job of statistically setting
and re-setting parameters due to workload changes in order
to maintain peak system performance.

PerfectTune consist of the following components:
•System Tuner – Evaluates system and per process parameters
and dynamically adjusts them (as needed) to accommodate
fluctuating workloads.
•ANALYZE utility – Detects up to 70 conditions that may exist
on your system and can adversely affect system performance.
These conditions include: a) non-dynamic parameters that
PerfectTune can not override but you may want to change; b)
system conditions impacting negatively on performance that you
may be able to affect; c) system conditions that warn of
hardware or software difficulties.

•System Monitor – Profiles your system activity and workload,
In addition, you can view some of the key tuning adjustments
made by the System Tuner or enhance your overall system
performance and throughput.

PerfectTune consist of the following components
cont.:
•Process Monitor – Displays statistics related to process
efficiency and scheduling; and provides you with a
“snapshot” of some adjustments made to key parameters by
Tuner.

"OpenVMS - standing the test of time a ProvN-Legacy for the
present and the future…"


Slide 16

Partners:
In order to provide our Customers with top quality service,
ProvN/Legacy has formed partnerships with the following
companies:

Product Line:

SecurityGuardTM
WordPerfectTM
TAPESYSTM
THRUwayTM
RaxcoSupportTM

RaxMasterTM

AUDIT
AUDIT: OpenVMS Security Software
Audit enhances native security by providing terminal
session logging, audit trail reduction, analysis, and
reporting, not otherwise available on OpenVMS.
•Analysis by SECMAN
•Customization of reporting analysis
•Selective auditing of users

•Selective auditing by date and time
•Selective auditing by file access

Intruder Alert
Intruder Alert: OpenVMS Intrusion Detection
Intruder Alert provides real time intrusion detection and
response capabilities, which enable administrators to
proactively manage computing environment security.
•Real time intrusion detection
•Can notify via e-mail specified users of security violations
•Can take specified actions against intruders
•INSPECTOR tool allows for reading of open AUDIT logs
•Interacts with AUDIT

KBLock
KBLock: OpenVMS Terminal Protection
KBLock enhances native OpenVMS Security for VAX and
Alpha systems, by providing easily implemented protection
to unattended active terminals. Such functionality is not
otherwise available in standard OpenVMS environments.
•Users can lock their terminal with a single key stroke
•Security Managers can remotely lock terminals
•Customer defined monitoring criteria
•Customer defined action taken on idle terminals
•Easily configured to site security policy

WordPerfect
The most versatile and powerful communications
solution for today’s OpenVMS users.
• Standardize your corporate word processing
across platforms
• Integrate text and graphics
• Print to any of the over 1000 printers supported by
WordPerfect
• Link spreadsheets and graphics to your documents
• Keyboard mapping available
• Users from other platforms easily trained
• Available in multiple languages

Software Partners/32

TAPEsys

TM

THRUway

TM

TAPEsys
TAPESYS is an automated data protection tool that manages a corporation's
most valuable resource - its data. Operating in an OpenVMS environment,
TAPESYS provides a menu-driven suite of functions including backup,
restore, media management, and archiving

•Provides a full set of features for automating the backup and restore of
corporate-wide data
•Provides all the tools needed to manage your tape or cartridge library
•Provides full archiving facilities in addition to media management
•Provides multiple security features
•Users can independently restore files
•Report Menu enabling the operator to produce reports quickly on all
volumes in the library

THRUway
THRUway, The OpenVMS Remote Device Access System, bridges the
gap from a remote VAX or AXP to a central VAX or AXP, simplifies file
access, and provides easy and safe management of remote data from the
main site.
•Transfer data in the context of any standard VMS I/O format, including
BACKUP
•Makes a clustered tape drive appear as a local drive to remote users
•Makes a remote disk drive appear as a local drive
•Works in conjunction with TAPESYS® to schedule drive backups of
remote disk
•Eliminates the need for operator involvement at a remote site

•Uses DCL and menu interfaces

RaxcoSupport

RaxcoSupport is a package of software tools that
makes user support on your OpenVMS computer
systems more efficient and more effective.

•Interactive user assistance, tutoring, and collaboration on
joint projects
•Session recording for troubleshooting and documentation
•Remote computer connections and dial-in, remote-site
support
•User training and group software demonstration
•Multiple terminal sessions and screen displays
•Log file formatting

RaxcoSupport Applications
•CONTRL
•RTMon
•INSTRUCTOR

•ATTEND
•Carbon Copy
•FRAMER

•Window
•CALOUT

CONTRL
An interactive monitoring, training, and user
support Software for OpenVMS VAX, & AXP
systems, as well as running on Itanium. This
product contains two separate programs, CONTRL
& BLOCK
Contrl allows you to interactively monitor terminals
logged onto the system. It has four basic modes
(WATCH, ASSIST, RECALL, SEND).

CONTRL’s monitoring modes:
•WATCH – Enables you to connect to and monitor a
target terminal
•ASSIST – Allows you to connect to a target terminal and
enter data to the target process
•RECALL – Allows you to obtain the DCL-command
recall buffer for a target terminal, and either view it on
screen or write it to a log file
•SEND – Allows you to send input to the target terminal
without leaving the CONTRL command line

Block program:
The BLOCK program is designed to prevent system
users from monitoring your terminal without
permission. It can be accessed at the DCL command
line or automatically executed through
system/personal login procedures.

RTMon:
RTMon is a program that allows RaxcoSupport and
CONTRL, to watch remote (RT) devices. However, it will
not allow you to enter or send data to the process of a user on
a remote device. Once installed, RTMon operates
transparently.
•Connect to an RT device and watch a user on this remote
terminal

•Obtain DCL-command recall buffer for a remote device,
and view it on screen
•Utilize the BLOCK command to prevent system users from
watching the remote device without permission

INSTRUCTOR:
A program within CONTRL or RaxcoSupport that
allows a single instructor to generate information or
demonstrate application software to selected students at one
time. It is an instruction delivery tool.
•Instantaneous two-way communication between instructor
and students
•More proactive instruction sessions
•Control over the content of your instruction sessions
•Financial and time saving in eliminating the need to travel
to different sites to attend training

•More frequent and varied training of staff

ATTEND
ATTEND is used by both RaxcoSupport and CONTRL as an attendance
tool for multiple students. It allows students, with the appropriate
identifier, to join an INSTRUCTOR course. Once admitted to a course a
student can immediately view all materials generated by the instructor. In
addition, the students can send messages to the instructor at any time.
•Allows a student to quickly join an available course
•Enables multiple students to be connected to a single instructor and
course
•Permits a student to join a course that has already been started and
preview previously generated information
•Contains an on line help utility
•Enables the student to communicate directly with the instructor by
sending and receiving messages

CarbonCopy
CarbonCopy is a program within RaxcoSupport that creates a log file of
your terminal session. You have the option of recording every byte of
information that passes between your terminal and the system, or only
your input into the system. It allows you to preserve a record of anything
done at your terminal, for later review and analysis.
•As a diagnostic tool – For instance, if you are running into problems
with a particular application, you can create a log file of your activity so
that support personnel can see exactly what you did without having to
duplicate the procedure,
•As documentation – At some sites these log files are created, edited,
and then included in documentation.
•As a tool for detecting software problems – You can place a command
to turn on CarbonCopy in a DCL command file so that unexpected
events or errors with code can be captured as the occur. This is
especially useful in tracking random problems that are occurring
internally and that would otherwise go unnoticed

FRAMER
FRAMER is designed to convert log files for output to a
specified terminal or printer. For example, you can use
FRAMER to convert the CarbonCopy log files that were left
in virtual format.

•Format log files for output to a printer for documentation or
hard copy records
•View a log file one frame at a time, saving to an output file
only selected frames
•Convert an entire log file

Window
WINDOW allows you to run multiple sessions from a single physical
terminal. You can switch from one session to another, at any time, as if
there were several terminals sitting on your desk. Each WINDOW session
occupies the entire screen, exactly as though it were the only process
running. A record of each session’s screen is maintained. In addition,
your display is automatically updated when you change sessions.
WINDOW is also a valuable documentation tool. When you are in a
WINDOW session, you can save a screen full of information to a file.

There are a number of ways to execute WINDOW commands.
•One method is to issue WINDOW commands at the WINDOW> prompt.
WINDOW commands are “DCL-like” in appearance
•A second method involves defining a key to execute one or more
WINDOW commands with a single keystroke.
•A third method is to place a series of WINDOW commands in command
file.

CALOUT
CALOUT is designed to provide you with extended
communications capability. It is responsible for establishing
the link between your host system, modem, and a remote
system. CALOUT operates in two distinct modes (command,
terminal).
•In command mode you directly enter CALOUT commands. These
commands allow you to: 1) control the host-modem-remote pathway; 2)
transfer files, and execute macros and command files. CALOUT
commands are entered at the CALOUT> prompt.
•In terminal mode you send commands to the modem. While in this
mode, you execute modem commands to dial the remote system. Once
you connect to the remote system, commands are sent as though you were
directly connected to it. In terminal mode, everything you type is
interpreted by the modem and remote system as a command

CALOUT allows you to:
•Access a number of common information networks, such as Western
Union’s TELEX, EASYLINK, and WESTLAW.

•Access a remote system from a host system, and then use the remote
system as though you were connected to it directly.
•Transfer all types of files between the host system and a remote system,
running the OpenVMS operating system.

•Transfer all type of files between the host system and a remote system that
supports XMODEM protocol (including personal computers).
•Transfer text files between the host system and any remote system that has
an asynchronous ASCII port.

•Create and execute macros and command files to automate the
communication link.
•Create and display log files of remote system activities.

RAXMASTER
The Performance Suite™ is a comprehensive OpenVMS
performance solution, which integrates disk optimization,
caching, dynamic system tuning, and RMS file
restructuring to solve the most common performance
problems.
•Improves I/O performance by utilizing unused main memory to store
data, reducing I/Os to physical disk.
•Eliminates file fragmentation with a single pass on the disk, open-file
defragmentation included.
•Intelligently positions files on the disk to minimize average seek times
and delay re-fragmentation .
•Tunes the system automatically in response to changing workloads and
interactive usage.
•Eliminates RMS index file fragmentation on-line and tunes FDL settings.

Performance Suite™ applications

•PerfectDisk™
•UltraDisk™
•PerfectCache™
•PerfectTune™

PerfectDisk™
PerfectDisk is system software that is designed to aid disk
management operations.
PerfectDisk provides the system manager with a
comprehensive Disk I/O System. Disk optimization makes
disk files and free space contiguous. Files and free space are
optimally placed on the disk to minimize the number and
duration of seeks. Disk optimization improves overall disk
I/O performance by focusing on seek activity, in addition to
correcting the basic problem of file fragmentation.
•A Disk Optimizer/Defragmenter
•A Disk Monitor/Reporter

PerfectDisk Features
•Single pass defragmentation and optimization
•Optimal file placement
•Schedule & throttling

•Real-time monitoring
•Continuous operation
•Menu and DCL interfaces

•Flexible implementation
•Disk and file utilization statistics
•Integrated with PerfectCache

•Works with UltraDisk

UltraDisk™
UltraDisk is Raxco’s performance software for VAX and
ALPHA systems that provides:
•Move open file capability and
•Disk fragmentation operations.

UltraDisk operates continuously and online, requires no
modifications to your existing applications, does not interfere
with your normal processing, and is fully customizable.

UltraDisk Features and Benefits:
•Enhances the disk optimization process by moving open files while they
are being accessed by users. The entire process is transparent to users.
•Performs clusterwide disk fragmentation control operations.
•Significantly reduces the number of newly created file fragments that occur
during the course of normal operations.
•Results in better disk performance because I/O processing occurs with
fewer split I/Os and window turns.
•Reduces CPU overhead in creating and extending files.
•Complements disk optimization (particularly effective with PerfectDisk
because of it’s dynamic file strategy).

•Reduces frequency of running disk defragmentation software.
•Keeps critical files such as system files in same location.
•Provides an online help facility with information about how to run and
customize the software.

PerfectCache™
PerfectCache is system software that is available for VAX and
ALPHA or both. PerfectCache provides both caching and
virtual disk functionality to your system. It can “intercept” and
Service I/Os (through caching) and data access (via virtual
disks) at the software level to reduce disk I/O traffic.

PerfectCache can give you significant gains in Performance and
Faster throughput rates, particularly on systems with many
interactive users and applications. It’s power comes through
three distinct components:
•Disk Cacher
•Virtual Disks
•I/O Monitor

What is Caching?
Caching is the use of memory to hold frequently accessed data
so that physical disk I/Os can be avoided. The memory holds
contents of logical blocks on the physical disk.
Disk I/O requests for reading data will speed up significantly
using caching. This includes request to start programs and
Compilers.
If caching software is running, your system can complete user
Disk I/O requests immediately rather than waiting for the disk
to transfer data.
By significantly decreasing the number of I/O requests
satisfied from disk, caching can improve response time.

Virtual Disk
PerfectCache provides the ability to create virtual disks in
memory. One or more virtual disks may be created; they are
operationally indistinguishable from physical disk and have
access roughly 10 to 100 times faster than physical disks.

A virtual disk is part of memory set up to appear to the
operating system to be a real disk drive. Just like physical disks,
virtual disk are listed using the $ SHOW DEVICE command.
Virtual disks are faster than physical disks. Users can create
files, show directory listings, and perform any other command
normally used for physical drives. Use of virtual disks can
substantially speed up user data access.

When Do I Need Virtual Disks?
You cannot cache virtual disks. If you are not sure whether you
should be using caching or virtual disks, follow these guidelines:
Use caching to speed up your system overall. Add virtual disks
as necessary when you:
•Have lots of temporary files that you want to put on a virtual
disk to speed specific operations (e.g., compiles).
•Need a small disk for specialized purposes, such as testing.

•Want to decide which files and/or users to service from
memory.

Virtual Disk Features and Benefits
The following list summarizes the key features and benefits of
PerfectCache Virtual Disks:
•Performs Data Requests at CPU Speed
•Uses Only A Small amount of Non-paged Pool
•Allows Shadowing to Prevent Data Loss
•Easy to Use

I/O Monitor
PerfectCache’s I/O Monitor is easy to use and will provide a
number of system statistics (about disk I/O usage) that will
help you to identify potential I/O performance bottlenecks.

What is I/O Monitor?
The I/O Monitor is a software utility that will:
•Collect detailed statistics about disk usage on your system.
•Display those statistics.
•Analyze and display file usage statistics.

I/O Monitor
The I/O Monitor consist of three modules: IOM, DMON, and
FMON.

IOM Module
•IOM is used to collect systemwide disk activity statistics
including number of read and write I/Os performed for each
disk on the system.
DMON Module
•DMON is a program that displays the disk statistics as they
are being collected by I/O Monitor.
FMON Module
•FMON is the program that analyzes and displays file statistic
usage.

PerfectTune™
PerfectTune is Raxco’s dynamic system tuning and monitoring
Software that is designed to enhance: a) process scheduling;
b) system process efficiency; c) overall system performance; and
d) system throughput. It runs as a detached process on your
system.
PerfectTune frees system managers from very the
time-consuming and often tedious job of statistically setting
and re-setting parameters due to workload changes in order
to maintain peak system performance.

PerfectTune consist of the following components:
•System Tuner – Evaluates system and per process parameters
and dynamically adjusts them (as needed) to accommodate
fluctuating workloads.
•ANALYZE utility – Detects up to 70 conditions that may exist
on your system and can adversely affect system performance.
These conditions include: a) non-dynamic parameters that
PerfectTune can not override but you may want to change; b)
system conditions impacting negatively on performance that you
may be able to affect; c) system conditions that warn of
hardware or software difficulties.

•System Monitor – Profiles your system activity and workload,
In addition, you can view some of the key tuning adjustments
made by the System Tuner or enhance your overall system
performance and throughput.

PerfectTune consist of the following components
cont.:
•Process Monitor – Displays statistics related to process
efficiency and scheduling; and provides you with a
“snapshot” of some adjustments made to key parameters by
Tuner.

"OpenVMS - standing the test of time a ProvN-Legacy for the
present and the future…"


Slide 17

Partners:
In order to provide our Customers with top quality service,
ProvN/Legacy has formed partnerships with the following
companies:

Product Line:

SecurityGuardTM
WordPerfectTM
TAPESYSTM
THRUwayTM
RaxcoSupportTM

RaxMasterTM

AUDIT
AUDIT: OpenVMS Security Software
Audit enhances native security by providing terminal
session logging, audit trail reduction, analysis, and
reporting, not otherwise available on OpenVMS.
•Analysis by SECMAN
•Customization of reporting analysis
•Selective auditing of users

•Selective auditing by date and time
•Selective auditing by file access

Intruder Alert
Intruder Alert: OpenVMS Intrusion Detection
Intruder Alert provides real time intrusion detection and
response capabilities, which enable administrators to
proactively manage computing environment security.
•Real time intrusion detection
•Can notify via e-mail specified users of security violations
•Can take specified actions against intruders
•INSPECTOR tool allows for reading of open AUDIT logs
•Interacts with AUDIT

KBLock
KBLock: OpenVMS Terminal Protection
KBLock enhances native OpenVMS Security for VAX and
Alpha systems, by providing easily implemented protection
to unattended active terminals. Such functionality is not
otherwise available in standard OpenVMS environments.
•Users can lock their terminal with a single key stroke
•Security Managers can remotely lock terminals
•Customer defined monitoring criteria
•Customer defined action taken on idle terminals
•Easily configured to site security policy

WordPerfect
The most versatile and powerful communications
solution for today’s OpenVMS users.
• Standardize your corporate word processing
across platforms
• Integrate text and graphics
• Print to any of the over 1000 printers supported by
WordPerfect
• Link spreadsheets and graphics to your documents
• Keyboard mapping available
• Users from other platforms easily trained
• Available in multiple languages

Software Partners/32

TAPEsys

TM

THRUway

TM

TAPEsys
TAPESYS is an automated data protection tool that manages a corporation's
most valuable resource - its data. Operating in an OpenVMS environment,
TAPESYS provides a menu-driven suite of functions including backup,
restore, media management, and archiving

•Provides a full set of features for automating the backup and restore of
corporate-wide data
•Provides all the tools needed to manage your tape or cartridge library
•Provides full archiving facilities in addition to media management
•Provides multiple security features
•Users can independently restore files
•Report Menu enabling the operator to produce reports quickly on all
volumes in the library

THRUway
THRUway, The OpenVMS Remote Device Access System, bridges the
gap from a remote VAX or AXP to a central VAX or AXP, simplifies file
access, and provides easy and safe management of remote data from the
main site.
•Transfer data in the context of any standard VMS I/O format, including
BACKUP
•Makes a clustered tape drive appear as a local drive to remote users
•Makes a remote disk drive appear as a local drive
•Works in conjunction with TAPESYS® to schedule drive backups of
remote disk
•Eliminates the need for operator involvement at a remote site

•Uses DCL and menu interfaces

RaxcoSupport

RaxcoSupport is a package of software tools that
makes user support on your OpenVMS computer
systems more efficient and more effective.

•Interactive user assistance, tutoring, and collaboration on
joint projects
•Session recording for troubleshooting and documentation
•Remote computer connections and dial-in, remote-site
support
•User training and group software demonstration
•Multiple terminal sessions and screen displays
•Log file formatting

RaxcoSupport Applications
•CONTRL
•RTMon
•INSTRUCTOR

•ATTEND
•Carbon Copy
•FRAMER

•Window
•CALOUT

CONTRL
An interactive monitoring, training, and user
support Software for OpenVMS VAX, & AXP
systems, as well as running on Itanium. This
product contains two separate programs, CONTRL
& BLOCK
Contrl allows you to interactively monitor terminals
logged onto the system. It has four basic modes
(WATCH, ASSIST, RECALL, SEND).

CONTRL’s monitoring modes:
•WATCH – Enables you to connect to and monitor a
target terminal
•ASSIST – Allows you to connect to a target terminal and
enter data to the target process
•RECALL – Allows you to obtain the DCL-command
recall buffer for a target terminal, and either view it on
screen or write it to a log file
•SEND – Allows you to send input to the target terminal
without leaving the CONTRL command line

Block program:
The BLOCK program is designed to prevent system
users from monitoring your terminal without
permission. It can be accessed at the DCL command
line or automatically executed through
system/personal login procedures.

RTMon:
RTMon is a program that allows RaxcoSupport and
CONTRL, to watch remote (RT) devices. However, it will
not allow you to enter or send data to the process of a user on
a remote device. Once installed, RTMon operates
transparently.
•Connect to an RT device and watch a user on this remote
terminal

•Obtain DCL-command recall buffer for a remote device,
and view it on screen
•Utilize the BLOCK command to prevent system users from
watching the remote device without permission

INSTRUCTOR:
A program within CONTRL or RaxcoSupport that
allows a single instructor to generate information or
demonstrate application software to selected students at one
time. It is an instruction delivery tool.
•Instantaneous two-way communication between instructor
and students
•More proactive instruction sessions
•Control over the content of your instruction sessions
•Financial and time saving in eliminating the need to travel
to different sites to attend training

•More frequent and varied training of staff

ATTEND
ATTEND is used by both RaxcoSupport and CONTRL as an attendance
tool for multiple students. It allows students, with the appropriate
identifier, to join an INSTRUCTOR course. Once admitted to a course a
student can immediately view all materials generated by the instructor. In
addition, the students can send messages to the instructor at any time.
•Allows a student to quickly join an available course
•Enables multiple students to be connected to a single instructor and
course
•Permits a student to join a course that has already been started and
preview previously generated information
•Contains an on line help utility
•Enables the student to communicate directly with the instructor by
sending and receiving messages

CarbonCopy
CarbonCopy is a program within RaxcoSupport that creates a log file of
your terminal session. You have the option of recording every byte of
information that passes between your terminal and the system, or only
your input into the system. It allows you to preserve a record of anything
done at your terminal, for later review and analysis.
•As a diagnostic tool – For instance, if you are running into problems
with a particular application, you can create a log file of your activity so
that support personnel can see exactly what you did without having to
duplicate the procedure,
•As documentation – At some sites these log files are created, edited,
and then included in documentation.
•As a tool for detecting software problems – You can place a command
to turn on CarbonCopy in a DCL command file so that unexpected
events or errors with code can be captured as the occur. This is
especially useful in tracking random problems that are occurring
internally and that would otherwise go unnoticed

FRAMER
FRAMER is designed to convert log files for output to a
specified terminal or printer. For example, you can use
FRAMER to convert the CarbonCopy log files that were left
in virtual format.

•Format log files for output to a printer for documentation or
hard copy records
•View a log file one frame at a time, saving to an output file
only selected frames
•Convert an entire log file

Window
WINDOW allows you to run multiple sessions from a single physical
terminal. You can switch from one session to another, at any time, as if
there were several terminals sitting on your desk. Each WINDOW session
occupies the entire screen, exactly as though it were the only process
running. A record of each session’s screen is maintained. In addition,
your display is automatically updated when you change sessions.
WINDOW is also a valuable documentation tool. When you are in a
WINDOW session, you can save a screen full of information to a file.

There are a number of ways to execute WINDOW commands.
•One method is to issue WINDOW commands at the WINDOW> prompt.
WINDOW commands are “DCL-like” in appearance
•A second method involves defining a key to execute one or more
WINDOW commands with a single keystroke.
•A third method is to place a series of WINDOW commands in command
file.

CALOUT
CALOUT is designed to provide you with extended
communications capability. It is responsible for establishing
the link between your host system, modem, and a remote
system. CALOUT operates in two distinct modes (command,
terminal).
•In command mode you directly enter CALOUT commands. These
commands allow you to: 1) control the host-modem-remote pathway; 2)
transfer files, and execute macros and command files. CALOUT
commands are entered at the CALOUT> prompt.
•In terminal mode you send commands to the modem. While in this
mode, you execute modem commands to dial the remote system. Once
you connect to the remote system, commands are sent as though you were
directly connected to it. In terminal mode, everything you type is
interpreted by the modem and remote system as a command

CALOUT allows you to:
•Access a number of common information networks, such as Western
Union’s TELEX, EASYLINK, and WESTLAW.

•Access a remote system from a host system, and then use the remote
system as though you were connected to it directly.
•Transfer all types of files between the host system and a remote system,
running the OpenVMS operating system.

•Transfer all type of files between the host system and a remote system that
supports XMODEM protocol (including personal computers).
•Transfer text files between the host system and any remote system that has
an asynchronous ASCII port.

•Create and execute macros and command files to automate the
communication link.
•Create and display log files of remote system activities.

RAXMASTER
The Performance Suite™ is a comprehensive OpenVMS
performance solution, which integrates disk optimization,
caching, dynamic system tuning, and RMS file
restructuring to solve the most common performance
problems.
•Improves I/O performance by utilizing unused main memory to store
data, reducing I/Os to physical disk.
•Eliminates file fragmentation with a single pass on the disk, open-file
defragmentation included.
•Intelligently positions files on the disk to minimize average seek times
and delay re-fragmentation .
•Tunes the system automatically in response to changing workloads and
interactive usage.
•Eliminates RMS index file fragmentation on-line and tunes FDL settings.

Performance Suite™ applications

•PerfectDisk™
•UltraDisk™
•PerfectCache™
•PerfectTune™

PerfectDisk™
PerfectDisk is system software that is designed to aid disk
management operations.
PerfectDisk provides the system manager with a
comprehensive Disk I/O System. Disk optimization makes
disk files and free space contiguous. Files and free space are
optimally placed on the disk to minimize the number and
duration of seeks. Disk optimization improves overall disk
I/O performance by focusing on seek activity, in addition to
correcting the basic problem of file fragmentation.
•A Disk Optimizer/Defragmenter
•A Disk Monitor/Reporter

PerfectDisk Features
•Single pass defragmentation and optimization
•Optimal file placement
•Schedule & throttling

•Real-time monitoring
•Continuous operation
•Menu and DCL interfaces

•Flexible implementation
•Disk and file utilization statistics
•Integrated with PerfectCache

•Works with UltraDisk

UltraDisk™
UltraDisk is Raxco’s performance software for VAX and
ALPHA systems that provides:
•Move open file capability and
•Disk fragmentation operations.

UltraDisk operates continuously and online, requires no
modifications to your existing applications, does not interfere
with your normal processing, and is fully customizable.

UltraDisk Features and Benefits:
•Enhances the disk optimization process by moving open files while they
are being accessed by users. The entire process is transparent to users.
•Performs clusterwide disk fragmentation control operations.
•Significantly reduces the number of newly created file fragments that occur
during the course of normal operations.
•Results in better disk performance because I/O processing occurs with
fewer split I/Os and window turns.
•Reduces CPU overhead in creating and extending files.
•Complements disk optimization (particularly effective with PerfectDisk
because of it’s dynamic file strategy).

•Reduces frequency of running disk defragmentation software.
•Keeps critical files such as system files in same location.
•Provides an online help facility with information about how to run and
customize the software.

PerfectCache™
PerfectCache is system software that is available for VAX and
ALPHA or both. PerfectCache provides both caching and
virtual disk functionality to your system. It can “intercept” and
Service I/Os (through caching) and data access (via virtual
disks) at the software level to reduce disk I/O traffic.

PerfectCache can give you significant gains in Performance and
Faster throughput rates, particularly on systems with many
interactive users and applications. It’s power comes through
three distinct components:
•Disk Cacher
•Virtual Disks
•I/O Monitor

What is Caching?
Caching is the use of memory to hold frequently accessed data
so that physical disk I/Os can be avoided. The memory holds
contents of logical blocks on the physical disk.
Disk I/O requests for reading data will speed up significantly
using caching. This includes request to start programs and
Compilers.
If caching software is running, your system can complete user
Disk I/O requests immediately rather than waiting for the disk
to transfer data.
By significantly decreasing the number of I/O requests
satisfied from disk, caching can improve response time.

Virtual Disk
PerfectCache provides the ability to create virtual disks in
memory. One or more virtual disks may be created; they are
operationally indistinguishable from physical disk and have
access roughly 10 to 100 times faster than physical disks.

A virtual disk is part of memory set up to appear to the
operating system to be a real disk drive. Just like physical disks,
virtual disk are listed using the $ SHOW DEVICE command.
Virtual disks are faster than physical disks. Users can create
files, show directory listings, and perform any other command
normally used for physical drives. Use of virtual disks can
substantially speed up user data access.

When Do I Need Virtual Disks?
You cannot cache virtual disks. If you are not sure whether you
should be using caching or virtual disks, follow these guidelines:
Use caching to speed up your system overall. Add virtual disks
as necessary when you:
•Have lots of temporary files that you want to put on a virtual
disk to speed specific operations (e.g., compiles).
•Need a small disk for specialized purposes, such as testing.

•Want to decide which files and/or users to service from
memory.

Virtual Disk Features and Benefits
The following list summarizes the key features and benefits of
PerfectCache Virtual Disks:
•Performs Data Requests at CPU Speed
•Uses Only A Small amount of Non-paged Pool
•Allows Shadowing to Prevent Data Loss
•Easy to Use

I/O Monitor
PerfectCache’s I/O Monitor is easy to use and will provide a
number of system statistics (about disk I/O usage) that will
help you to identify potential I/O performance bottlenecks.

What is I/O Monitor?
The I/O Monitor is a software utility that will:
•Collect detailed statistics about disk usage on your system.
•Display those statistics.
•Analyze and display file usage statistics.

I/O Monitor
The I/O Monitor consist of three modules: IOM, DMON, and
FMON.

IOM Module
•IOM is used to collect systemwide disk activity statistics
including number of read and write I/Os performed for each
disk on the system.
DMON Module
•DMON is a program that displays the disk statistics as they
are being collected by I/O Monitor.
FMON Module
•FMON is the program that analyzes and displays file statistic
usage.

PerfectTune™
PerfectTune is Raxco’s dynamic system tuning and monitoring
Software that is designed to enhance: a) process scheduling;
b) system process efficiency; c) overall system performance; and
d) system throughput. It runs as a detached process on your
system.
PerfectTune frees system managers from very the
time-consuming and often tedious job of statistically setting
and re-setting parameters due to workload changes in order
to maintain peak system performance.

PerfectTune consist of the following components:
•System Tuner – Evaluates system and per process parameters
and dynamically adjusts them (as needed) to accommodate
fluctuating workloads.
•ANALYZE utility – Detects up to 70 conditions that may exist
on your system and can adversely affect system performance.
These conditions include: a) non-dynamic parameters that
PerfectTune can not override but you may want to change; b)
system conditions impacting negatively on performance that you
may be able to affect; c) system conditions that warn of
hardware or software difficulties.

•System Monitor – Profiles your system activity and workload,
In addition, you can view some of the key tuning adjustments
made by the System Tuner or enhance your overall system
performance and throughput.

PerfectTune consist of the following components
cont.:
•Process Monitor – Displays statistics related to process
efficiency and scheduling; and provides you with a
“snapshot” of some adjustments made to key parameters by
Tuner.

"OpenVMS - standing the test of time a ProvN-Legacy for the
present and the future…"


Slide 18

Partners:
In order to provide our Customers with top quality service,
ProvN/Legacy has formed partnerships with the following
companies:

Product Line:

SecurityGuardTM
WordPerfectTM
TAPESYSTM
THRUwayTM
RaxcoSupportTM

RaxMasterTM

AUDIT
AUDIT: OpenVMS Security Software
Audit enhances native security by providing terminal
session logging, audit trail reduction, analysis, and
reporting, not otherwise available on OpenVMS.
•Analysis by SECMAN
•Customization of reporting analysis
•Selective auditing of users

•Selective auditing by date and time
•Selective auditing by file access

Intruder Alert
Intruder Alert: OpenVMS Intrusion Detection
Intruder Alert provides real time intrusion detection and
response capabilities, which enable administrators to
proactively manage computing environment security.
•Real time intrusion detection
•Can notify via e-mail specified users of security violations
•Can take specified actions against intruders
•INSPECTOR tool allows for reading of open AUDIT logs
•Interacts with AUDIT

KBLock
KBLock: OpenVMS Terminal Protection
KBLock enhances native OpenVMS Security for VAX and
Alpha systems, by providing easily implemented protection
to unattended active terminals. Such functionality is not
otherwise available in standard OpenVMS environments.
•Users can lock their terminal with a single key stroke
•Security Managers can remotely lock terminals
•Customer defined monitoring criteria
•Customer defined action taken on idle terminals
•Easily configured to site security policy

WordPerfect
The most versatile and powerful communications
solution for today’s OpenVMS users.
• Standardize your corporate word processing
across platforms
• Integrate text and graphics
• Print to any of the over 1000 printers supported by
WordPerfect
• Link spreadsheets and graphics to your documents
• Keyboard mapping available
• Users from other platforms easily trained
• Available in multiple languages

Software Partners/32

TAPEsys

TM

THRUway

TM

TAPEsys
TAPESYS is an automated data protection tool that manages a corporation's
most valuable resource - its data. Operating in an OpenVMS environment,
TAPESYS provides a menu-driven suite of functions including backup,
restore, media management, and archiving

•Provides a full set of features for automating the backup and restore of
corporate-wide data
•Provides all the tools needed to manage your tape or cartridge library
•Provides full archiving facilities in addition to media management
•Provides multiple security features
•Users can independently restore files
•Report Menu enabling the operator to produce reports quickly on all
volumes in the library

THRUway
THRUway, The OpenVMS Remote Device Access System, bridges the
gap from a remote VAX or AXP to a central VAX or AXP, simplifies file
access, and provides easy and safe management of remote data from the
main site.
•Transfer data in the context of any standard VMS I/O format, including
BACKUP
•Makes a clustered tape drive appear as a local drive to remote users
•Makes a remote disk drive appear as a local drive
•Works in conjunction with TAPESYS® to schedule drive backups of
remote disk
•Eliminates the need for operator involvement at a remote site

•Uses DCL and menu interfaces

RaxcoSupport

RaxcoSupport is a package of software tools that
makes user support on your OpenVMS computer
systems more efficient and more effective.

•Interactive user assistance, tutoring, and collaboration on
joint projects
•Session recording for troubleshooting and documentation
•Remote computer connections and dial-in, remote-site
support
•User training and group software demonstration
•Multiple terminal sessions and screen displays
•Log file formatting

RaxcoSupport Applications
•CONTRL
•RTMon
•INSTRUCTOR

•ATTEND
•Carbon Copy
•FRAMER

•Window
•CALOUT

CONTRL
An interactive monitoring, training, and user
support Software for OpenVMS VAX, & AXP
systems, as well as running on Itanium. This
product contains two separate programs, CONTRL
& BLOCK
Contrl allows you to interactively monitor terminals
logged onto the system. It has four basic modes
(WATCH, ASSIST, RECALL, SEND).

CONTRL’s monitoring modes:
•WATCH – Enables you to connect to and monitor a
target terminal
•ASSIST – Allows you to connect to a target terminal and
enter data to the target process
•RECALL – Allows you to obtain the DCL-command
recall buffer for a target terminal, and either view it on
screen or write it to a log file
•SEND – Allows you to send input to the target terminal
without leaving the CONTRL command line

Block program:
The BLOCK program is designed to prevent system
users from monitoring your terminal without
permission. It can be accessed at the DCL command
line or automatically executed through
system/personal login procedures.

RTMon:
RTMon is a program that allows RaxcoSupport and
CONTRL, to watch remote (RT) devices. However, it will
not allow you to enter or send data to the process of a user on
a remote device. Once installed, RTMon operates
transparently.
•Connect to an RT device and watch a user on this remote
terminal

•Obtain DCL-command recall buffer for a remote device,
and view it on screen
•Utilize the BLOCK command to prevent system users from
watching the remote device without permission

INSTRUCTOR:
A program within CONTRL or RaxcoSupport that
allows a single instructor to generate information or
demonstrate application software to selected students at one
time. It is an instruction delivery tool.
•Instantaneous two-way communication between instructor
and students
•More proactive instruction sessions
•Control over the content of your instruction sessions
•Financial and time saving in eliminating the need to travel
to different sites to attend training

•More frequent and varied training of staff

ATTEND
ATTEND is used by both RaxcoSupport and CONTRL as an attendance
tool for multiple students. It allows students, with the appropriate
identifier, to join an INSTRUCTOR course. Once admitted to a course a
student can immediately view all materials generated by the instructor. In
addition, the students can send messages to the instructor at any time.
•Allows a student to quickly join an available course
•Enables multiple students to be connected to a single instructor and
course
•Permits a student to join a course that has already been started and
preview previously generated information
•Contains an on line help utility
•Enables the student to communicate directly with the instructor by
sending and receiving messages

CarbonCopy
CarbonCopy is a program within RaxcoSupport that creates a log file of
your terminal session. You have the option of recording every byte of
information that passes between your terminal and the system, or only
your input into the system. It allows you to preserve a record of anything
done at your terminal, for later review and analysis.
•As a diagnostic tool – For instance, if you are running into problems
with a particular application, you can create a log file of your activity so
that support personnel can see exactly what you did without having to
duplicate the procedure,
•As documentation – At some sites these log files are created, edited,
and then included in documentation.
•As a tool for detecting software problems – You can place a command
to turn on CarbonCopy in a DCL command file so that unexpected
events or errors with code can be captured as the occur. This is
especially useful in tracking random problems that are occurring
internally and that would otherwise go unnoticed

FRAMER
FRAMER is designed to convert log files for output to a
specified terminal or printer. For example, you can use
FRAMER to convert the CarbonCopy log files that were left
in virtual format.

•Format log files for output to a printer for documentation or
hard copy records
•View a log file one frame at a time, saving to an output file
only selected frames
•Convert an entire log file

Window
WINDOW allows you to run multiple sessions from a single physical
terminal. You can switch from one session to another, at any time, as if
there were several terminals sitting on your desk. Each WINDOW session
occupies the entire screen, exactly as though it were the only process
running. A record of each session’s screen is maintained. In addition,
your display is automatically updated when you change sessions.
WINDOW is also a valuable documentation tool. When you are in a
WINDOW session, you can save a screen full of information to a file.

There are a number of ways to execute WINDOW commands.
•One method is to issue WINDOW commands at the WINDOW> prompt.
WINDOW commands are “DCL-like” in appearance
•A second method involves defining a key to execute one or more
WINDOW commands with a single keystroke.
•A third method is to place a series of WINDOW commands in command
file.

CALOUT
CALOUT is designed to provide you with extended
communications capability. It is responsible for establishing
the link between your host system, modem, and a remote
system. CALOUT operates in two distinct modes (command,
terminal).
•In command mode you directly enter CALOUT commands. These
commands allow you to: 1) control the host-modem-remote pathway; 2)
transfer files, and execute macros and command files. CALOUT
commands are entered at the CALOUT> prompt.
•In terminal mode you send commands to the modem. While in this
mode, you execute modem commands to dial the remote system. Once
you connect to the remote system, commands are sent as though you were
directly connected to it. In terminal mode, everything you type is
interpreted by the modem and remote system as a command

CALOUT allows you to:
•Access a number of common information networks, such as Western
Union’s TELEX, EASYLINK, and WESTLAW.

•Access a remote system from a host system, and then use the remote
system as though you were connected to it directly.
•Transfer all types of files between the host system and a remote system,
running the OpenVMS operating system.

•Transfer all type of files between the host system and a remote system that
supports XMODEM protocol (including personal computers).
•Transfer text files between the host system and any remote system that has
an asynchronous ASCII port.

•Create and execute macros and command files to automate the
communication link.
•Create and display log files of remote system activities.

RAXMASTER
The Performance Suite™ is a comprehensive OpenVMS
performance solution, which integrates disk optimization,
caching, dynamic system tuning, and RMS file
restructuring to solve the most common performance
problems.
•Improves I/O performance by utilizing unused main memory to store
data, reducing I/Os to physical disk.
•Eliminates file fragmentation with a single pass on the disk, open-file
defragmentation included.
•Intelligently positions files on the disk to minimize average seek times
and delay re-fragmentation .
•Tunes the system automatically in response to changing workloads and
interactive usage.
•Eliminates RMS index file fragmentation on-line and tunes FDL settings.

Performance Suite™ applications

•PerfectDisk™
•UltraDisk™
•PerfectCache™
•PerfectTune™

PerfectDisk™
PerfectDisk is system software that is designed to aid disk
management operations.
PerfectDisk provides the system manager with a
comprehensive Disk I/O System. Disk optimization makes
disk files and free space contiguous. Files and free space are
optimally placed on the disk to minimize the number and
duration of seeks. Disk optimization improves overall disk
I/O performance by focusing on seek activity, in addition to
correcting the basic problem of file fragmentation.
•A Disk Optimizer/Defragmenter
•A Disk Monitor/Reporter

PerfectDisk Features
•Single pass defragmentation and optimization
•Optimal file placement
•Schedule & throttling

•Real-time monitoring
•Continuous operation
•Menu and DCL interfaces

•Flexible implementation
•Disk and file utilization statistics
•Integrated with PerfectCache

•Works with UltraDisk

UltraDisk™
UltraDisk is Raxco’s performance software for VAX and
ALPHA systems that provides:
•Move open file capability and
•Disk fragmentation operations.

UltraDisk operates continuously and online, requires no
modifications to your existing applications, does not interfere
with your normal processing, and is fully customizable.

UltraDisk Features and Benefits:
•Enhances the disk optimization process by moving open files while they
are being accessed by users. The entire process is transparent to users.
•Performs clusterwide disk fragmentation control operations.
•Significantly reduces the number of newly created file fragments that occur
during the course of normal operations.
•Results in better disk performance because I/O processing occurs with
fewer split I/Os and window turns.
•Reduces CPU overhead in creating and extending files.
•Complements disk optimization (particularly effective with PerfectDisk
because of it’s dynamic file strategy).

•Reduces frequency of running disk defragmentation software.
•Keeps critical files such as system files in same location.
•Provides an online help facility with information about how to run and
customize the software.

PerfectCache™
PerfectCache is system software that is available for VAX and
ALPHA or both. PerfectCache provides both caching and
virtual disk functionality to your system. It can “intercept” and
Service I/Os (through caching) and data access (via virtual
disks) at the software level to reduce disk I/O traffic.

PerfectCache can give you significant gains in Performance and
Faster throughput rates, particularly on systems with many
interactive users and applications. It’s power comes through
three distinct components:
•Disk Cacher
•Virtual Disks
•I/O Monitor

What is Caching?
Caching is the use of memory to hold frequently accessed data
so that physical disk I/Os can be avoided. The memory holds
contents of logical blocks on the physical disk.
Disk I/O requests for reading data will speed up significantly
using caching. This includes request to start programs and
Compilers.
If caching software is running, your system can complete user
Disk I/O requests immediately rather than waiting for the disk
to transfer data.
By significantly decreasing the number of I/O requests
satisfied from disk, caching can improve response time.

Virtual Disk
PerfectCache provides the ability to create virtual disks in
memory. One or more virtual disks may be created; they are
operationally indistinguishable from physical disk and have
access roughly 10 to 100 times faster than physical disks.

A virtual disk is part of memory set up to appear to the
operating system to be a real disk drive. Just like physical disks,
virtual disk are listed using the $ SHOW DEVICE command.
Virtual disks are faster than physical disks. Users can create
files, show directory listings, and perform any other command
normally used for physical drives. Use of virtual disks can
substantially speed up user data access.

When Do I Need Virtual Disks?
You cannot cache virtual disks. If you are not sure whether you
should be using caching or virtual disks, follow these guidelines:
Use caching to speed up your system overall. Add virtual disks
as necessary when you:
•Have lots of temporary files that you want to put on a virtual
disk to speed specific operations (e.g., compiles).
•Need a small disk for specialized purposes, such as testing.

•Want to decide which files and/or users to service from
memory.

Virtual Disk Features and Benefits
The following list summarizes the key features and benefits of
PerfectCache Virtual Disks:
•Performs Data Requests at CPU Speed
•Uses Only A Small amount of Non-paged Pool
•Allows Shadowing to Prevent Data Loss
•Easy to Use

I/O Monitor
PerfectCache’s I/O Monitor is easy to use and will provide a
number of system statistics (about disk I/O usage) that will
help you to identify potential I/O performance bottlenecks.

What is I/O Monitor?
The I/O Monitor is a software utility that will:
•Collect detailed statistics about disk usage on your system.
•Display those statistics.
•Analyze and display file usage statistics.

I/O Monitor
The I/O Monitor consist of three modules: IOM, DMON, and
FMON.

IOM Module
•IOM is used to collect systemwide disk activity statistics
including number of read and write I/Os performed for each
disk on the system.
DMON Module
•DMON is a program that displays the disk statistics as they
are being collected by I/O Monitor.
FMON Module
•FMON is the program that analyzes and displays file statistic
usage.

PerfectTune™
PerfectTune is Raxco’s dynamic system tuning and monitoring
Software that is designed to enhance: a) process scheduling;
b) system process efficiency; c) overall system performance; and
d) system throughput. It runs as a detached process on your
system.
PerfectTune frees system managers from very the
time-consuming and often tedious job of statistically setting
and re-setting parameters due to workload changes in order
to maintain peak system performance.

PerfectTune consist of the following components:
•System Tuner – Evaluates system and per process parameters
and dynamically adjusts them (as needed) to accommodate
fluctuating workloads.
•ANALYZE utility – Detects up to 70 conditions that may exist
on your system and can adversely affect system performance.
These conditions include: a) non-dynamic parameters that
PerfectTune can not override but you may want to change; b)
system conditions impacting negatively on performance that you
may be able to affect; c) system conditions that warn of
hardware or software difficulties.

•System Monitor – Profiles your system activity and workload,
In addition, you can view some of the key tuning adjustments
made by the System Tuner or enhance your overall system
performance and throughput.

PerfectTune consist of the following components
cont.:
•Process Monitor – Displays statistics related to process
efficiency and scheduling; and provides you with a
“snapshot” of some adjustments made to key parameters by
Tuner.

"OpenVMS - standing the test of time a ProvN-Legacy for the
present and the future…"


Slide 19

Partners:
In order to provide our Customers with top quality service,
ProvN/Legacy has formed partnerships with the following
companies:

Product Line:

SecurityGuardTM
WordPerfectTM
TAPESYSTM
THRUwayTM
RaxcoSupportTM

RaxMasterTM

AUDIT
AUDIT: OpenVMS Security Software
Audit enhances native security by providing terminal
session logging, audit trail reduction, analysis, and
reporting, not otherwise available on OpenVMS.
•Analysis by SECMAN
•Customization of reporting analysis
•Selective auditing of users

•Selective auditing by date and time
•Selective auditing by file access

Intruder Alert
Intruder Alert: OpenVMS Intrusion Detection
Intruder Alert provides real time intrusion detection and
response capabilities, which enable administrators to
proactively manage computing environment security.
•Real time intrusion detection
•Can notify via e-mail specified users of security violations
•Can take specified actions against intruders
•INSPECTOR tool allows for reading of open AUDIT logs
•Interacts with AUDIT

KBLock
KBLock: OpenVMS Terminal Protection
KBLock enhances native OpenVMS Security for VAX and
Alpha systems, by providing easily implemented protection
to unattended active terminals. Such functionality is not
otherwise available in standard OpenVMS environments.
•Users can lock their terminal with a single key stroke
•Security Managers can remotely lock terminals
•Customer defined monitoring criteria
•Customer defined action taken on idle terminals
•Easily configured to site security policy

WordPerfect
The most versatile and powerful communications
solution for today’s OpenVMS users.
• Standardize your corporate word processing
across platforms
• Integrate text and graphics
• Print to any of the over 1000 printers supported by
WordPerfect
• Link spreadsheets and graphics to your documents
• Keyboard mapping available
• Users from other platforms easily trained
• Available in multiple languages

Software Partners/32

TAPEsys

TM

THRUway

TM

TAPEsys
TAPESYS is an automated data protection tool that manages a corporation's
most valuable resource - its data. Operating in an OpenVMS environment,
TAPESYS provides a menu-driven suite of functions including backup,
restore, media management, and archiving

•Provides a full set of features for automating the backup and restore of
corporate-wide data
•Provides all the tools needed to manage your tape or cartridge library
•Provides full archiving facilities in addition to media management
•Provides multiple security features
•Users can independently restore files
•Report Menu enabling the operator to produce reports quickly on all
volumes in the library

THRUway
THRUway, The OpenVMS Remote Device Access System, bridges the
gap from a remote VAX or AXP to a central VAX or AXP, simplifies file
access, and provides easy and safe management of remote data from the
main site.
•Transfer data in the context of any standard VMS I/O format, including
BACKUP
•Makes a clustered tape drive appear as a local drive to remote users
•Makes a remote disk drive appear as a local drive
•Works in conjunction with TAPESYS® to schedule drive backups of
remote disk
•Eliminates the need for operator involvement at a remote site

•Uses DCL and menu interfaces

RaxcoSupport

RaxcoSupport is a package of software tools that
makes user support on your OpenVMS computer
systems more efficient and more effective.

•Interactive user assistance, tutoring, and collaboration on
joint projects
•Session recording for troubleshooting and documentation
•Remote computer connections and dial-in, remote-site
support
•User training and group software demonstration
•Multiple terminal sessions and screen displays
•Log file formatting

RaxcoSupport Applications
•CONTRL
•RTMon
•INSTRUCTOR

•ATTEND
•Carbon Copy
•FRAMER

•Window
•CALOUT

CONTRL
An interactive monitoring, training, and user
support Software for OpenVMS VAX, & AXP
systems, as well as running on Itanium. This
product contains two separate programs, CONTRL
& BLOCK
Contrl allows you to interactively monitor terminals
logged onto the system. It has four basic modes
(WATCH, ASSIST, RECALL, SEND).

CONTRL’s monitoring modes:
•WATCH – Enables you to connect to and monitor a
target terminal
•ASSIST – Allows you to connect to a target terminal and
enter data to the target process
•RECALL – Allows you to obtain the DCL-command
recall buffer for a target terminal, and either view it on
screen or write it to a log file
•SEND – Allows you to send input to the target terminal
without leaving the CONTRL command line

Block program:
The BLOCK program is designed to prevent system
users from monitoring your terminal without
permission. It can be accessed at the DCL command
line or automatically executed through
system/personal login procedures.

RTMon:
RTMon is a program that allows RaxcoSupport and
CONTRL, to watch remote (RT) devices. However, it will
not allow you to enter or send data to the process of a user on
a remote device. Once installed, RTMon operates
transparently.
•Connect to an RT device and watch a user on this remote
terminal

•Obtain DCL-command recall buffer for a remote device,
and view it on screen
•Utilize the BLOCK command to prevent system users from
watching the remote device without permission

INSTRUCTOR:
A program within CONTRL or RaxcoSupport that
allows a single instructor to generate information or
demonstrate application software to selected students at one
time. It is an instruction delivery tool.
•Instantaneous two-way communication between instructor
and students
•More proactive instruction sessions
•Control over the content of your instruction sessions
•Financial and time saving in eliminating the need to travel
to different sites to attend training

•More frequent and varied training of staff

ATTEND
ATTEND is used by both RaxcoSupport and CONTRL as an attendance
tool for multiple students. It allows students, with the appropriate
identifier, to join an INSTRUCTOR course. Once admitted to a course a
student can immediately view all materials generated by the instructor. In
addition, the students can send messages to the instructor at any time.
•Allows a student to quickly join an available course
•Enables multiple students to be connected to a single instructor and
course
•Permits a student to join a course that has already been started and
preview previously generated information
•Contains an on line help utility
•Enables the student to communicate directly with the instructor by
sending and receiving messages

CarbonCopy
CarbonCopy is a program within RaxcoSupport that creates a log file of
your terminal session. You have the option of recording every byte of
information that passes between your terminal and the system, or only
your input into the system. It allows you to preserve a record of anything
done at your terminal, for later review and analysis.
•As a diagnostic tool – For instance, if you are running into problems
with a particular application, you can create a log file of your activity so
that support personnel can see exactly what you did without having to
duplicate the procedure,
•As documentation – At some sites these log files are created, edited,
and then included in documentation.
•As a tool for detecting software problems – You can place a command
to turn on CarbonCopy in a DCL command file so that unexpected
events or errors with code can be captured as the occur. This is
especially useful in tracking random problems that are occurring
internally and that would otherwise go unnoticed

FRAMER
FRAMER is designed to convert log files for output to a
specified terminal or printer. For example, you can use
FRAMER to convert the CarbonCopy log files that were left
in virtual format.

•Format log files for output to a printer for documentation or
hard copy records
•View a log file one frame at a time, saving to an output file
only selected frames
•Convert an entire log file

Window
WINDOW allows you to run multiple sessions from a single physical
terminal. You can switch from one session to another, at any time, as if
there were several terminals sitting on your desk. Each WINDOW session
occupies the entire screen, exactly as though it were the only process
running. A record of each session’s screen is maintained. In addition,
your display is automatically updated when you change sessions.
WINDOW is also a valuable documentation tool. When you are in a
WINDOW session, you can save a screen full of information to a file.

There are a number of ways to execute WINDOW commands.
•One method is to issue WINDOW commands at the WINDOW> prompt.
WINDOW commands are “DCL-like” in appearance
•A second method involves defining a key to execute one or more
WINDOW commands with a single keystroke.
•A third method is to place a series of WINDOW commands in command
file.

CALOUT
CALOUT is designed to provide you with extended
communications capability. It is responsible for establishing
the link between your host system, modem, and a remote
system. CALOUT operates in two distinct modes (command,
terminal).
•In command mode you directly enter CALOUT commands. These
commands allow you to: 1) control the host-modem-remote pathway; 2)
transfer files, and execute macros and command files. CALOUT
commands are entered at the CALOUT> prompt.
•In terminal mode you send commands to the modem. While in this
mode, you execute modem commands to dial the remote system. Once
you connect to the remote system, commands are sent as though you were
directly connected to it. In terminal mode, everything you type is
interpreted by the modem and remote system as a command

CALOUT allows you to:
•Access a number of common information networks, such as Western
Union’s TELEX, EASYLINK, and WESTLAW.

•Access a remote system from a host system, and then use the remote
system as though you were connected to it directly.
•Transfer all types of files between the host system and a remote system,
running the OpenVMS operating system.

•Transfer all type of files between the host system and a remote system that
supports XMODEM protocol (including personal computers).
•Transfer text files between the host system and any remote system that has
an asynchronous ASCII port.

•Create and execute macros and command files to automate the
communication link.
•Create and display log files of remote system activities.

RAXMASTER
The Performance Suite™ is a comprehensive OpenVMS
performance solution, which integrates disk optimization,
caching, dynamic system tuning, and RMS file
restructuring to solve the most common performance
problems.
•Improves I/O performance by utilizing unused main memory to store
data, reducing I/Os to physical disk.
•Eliminates file fragmentation with a single pass on the disk, open-file
defragmentation included.
•Intelligently positions files on the disk to minimize average seek times
and delay re-fragmentation .
•Tunes the system automatically in response to changing workloads and
interactive usage.
•Eliminates RMS index file fragmentation on-line and tunes FDL settings.

Performance Suite™ applications

•PerfectDisk™
•UltraDisk™
•PerfectCache™
•PerfectTune™

PerfectDisk™
PerfectDisk is system software that is designed to aid disk
management operations.
PerfectDisk provides the system manager with a
comprehensive Disk I/O System. Disk optimization makes
disk files and free space contiguous. Files and free space are
optimally placed on the disk to minimize the number and
duration of seeks. Disk optimization improves overall disk
I/O performance by focusing on seek activity, in addition to
correcting the basic problem of file fragmentation.
•A Disk Optimizer/Defragmenter
•A Disk Monitor/Reporter

PerfectDisk Features
•Single pass defragmentation and optimization
•Optimal file placement
•Schedule & throttling

•Real-time monitoring
•Continuous operation
•Menu and DCL interfaces

•Flexible implementation
•Disk and file utilization statistics
•Integrated with PerfectCache

•Works with UltraDisk

UltraDisk™
UltraDisk is Raxco’s performance software for VAX and
ALPHA systems that provides:
•Move open file capability and
•Disk fragmentation operations.

UltraDisk operates continuously and online, requires no
modifications to your existing applications, does not interfere
with your normal processing, and is fully customizable.

UltraDisk Features and Benefits:
•Enhances the disk optimization process by moving open files while they
are being accessed by users. The entire process is transparent to users.
•Performs clusterwide disk fragmentation control operations.
•Significantly reduces the number of newly created file fragments that occur
during the course of normal operations.
•Results in better disk performance because I/O processing occurs with
fewer split I/Os and window turns.
•Reduces CPU overhead in creating and extending files.
•Complements disk optimization (particularly effective with PerfectDisk
because of it’s dynamic file strategy).

•Reduces frequency of running disk defragmentation software.
•Keeps critical files such as system files in same location.
•Provides an online help facility with information about how to run and
customize the software.

PerfectCache™
PerfectCache is system software that is available for VAX and
ALPHA or both. PerfectCache provides both caching and
virtual disk functionality to your system. It can “intercept” and
Service I/Os (through caching) and data access (via virtual
disks) at the software level to reduce disk I/O traffic.

PerfectCache can give you significant gains in Performance and
Faster throughput rates, particularly on systems with many
interactive users and applications. It’s power comes through
three distinct components:
•Disk Cacher
•Virtual Disks
•I/O Monitor

What is Caching?
Caching is the use of memory to hold frequently accessed data
so that physical disk I/Os can be avoided. The memory holds
contents of logical blocks on the physical disk.
Disk I/O requests for reading data will speed up significantly
using caching. This includes request to start programs and
Compilers.
If caching software is running, your system can complete user
Disk I/O requests immediately rather than waiting for the disk
to transfer data.
By significantly decreasing the number of I/O requests
satisfied from disk, caching can improve response time.

Virtual Disk
PerfectCache provides the ability to create virtual disks in
memory. One or more virtual disks may be created; they are
operationally indistinguishable from physical disk and have
access roughly 10 to 100 times faster than physical disks.

A virtual disk is part of memory set up to appear to the
operating system to be a real disk drive. Just like physical disks,
virtual disk are listed using the $ SHOW DEVICE command.
Virtual disks are faster than physical disks. Users can create
files, show directory listings, and perform any other command
normally used for physical drives. Use of virtual disks can
substantially speed up user data access.

When Do I Need Virtual Disks?
You cannot cache virtual disks. If you are not sure whether you
should be using caching or virtual disks, follow these guidelines:
Use caching to speed up your system overall. Add virtual disks
as necessary when you:
•Have lots of temporary files that you want to put on a virtual
disk to speed specific operations (e.g., compiles).
•Need a small disk for specialized purposes, such as testing.

•Want to decide which files and/or users to service from
memory.

Virtual Disk Features and Benefits
The following list summarizes the key features and benefits of
PerfectCache Virtual Disks:
•Performs Data Requests at CPU Speed
•Uses Only A Small amount of Non-paged Pool
•Allows Shadowing to Prevent Data Loss
•Easy to Use

I/O Monitor
PerfectCache’s I/O Monitor is easy to use and will provide a
number of system statistics (about disk I/O usage) that will
help you to identify potential I/O performance bottlenecks.

What is I/O Monitor?
The I/O Monitor is a software utility that will:
•Collect detailed statistics about disk usage on your system.
•Display those statistics.
•Analyze and display file usage statistics.

I/O Monitor
The I/O Monitor consist of three modules: IOM, DMON, and
FMON.

IOM Module
•IOM is used to collect systemwide disk activity statistics
including number of read and write I/Os performed for each
disk on the system.
DMON Module
•DMON is a program that displays the disk statistics as they
are being collected by I/O Monitor.
FMON Module
•FMON is the program that analyzes and displays file statistic
usage.

PerfectTune™
PerfectTune is Raxco’s dynamic system tuning and monitoring
Software that is designed to enhance: a) process scheduling;
b) system process efficiency; c) overall system performance; and
d) system throughput. It runs as a detached process on your
system.
PerfectTune frees system managers from very the
time-consuming and often tedious job of statistically setting
and re-setting parameters due to workload changes in order
to maintain peak system performance.

PerfectTune consist of the following components:
•System Tuner – Evaluates system and per process parameters
and dynamically adjusts them (as needed) to accommodate
fluctuating workloads.
•ANALYZE utility – Detects up to 70 conditions that may exist
on your system and can adversely affect system performance.
These conditions include: a) non-dynamic parameters that
PerfectTune can not override but you may want to change; b)
system conditions impacting negatively on performance that you
may be able to affect; c) system conditions that warn of
hardware or software difficulties.

•System Monitor – Profiles your system activity and workload,
In addition, you can view some of the key tuning adjustments
made by the System Tuner or enhance your overall system
performance and throughput.

PerfectTune consist of the following components
cont.:
•Process Monitor – Displays statistics related to process
efficiency and scheduling; and provides you with a
“snapshot” of some adjustments made to key parameters by
Tuner.

"OpenVMS - standing the test of time a ProvN-Legacy for the
present and the future…"


Slide 20

Partners:
In order to provide our Customers with top quality service,
ProvN/Legacy has formed partnerships with the following
companies:

Product Line:

SecurityGuardTM
WordPerfectTM
TAPESYSTM
THRUwayTM
RaxcoSupportTM

RaxMasterTM

AUDIT
AUDIT: OpenVMS Security Software
Audit enhances native security by providing terminal
session logging, audit trail reduction, analysis, and
reporting, not otherwise available on OpenVMS.
•Analysis by SECMAN
•Customization of reporting analysis
•Selective auditing of users

•Selective auditing by date and time
•Selective auditing by file access

Intruder Alert
Intruder Alert: OpenVMS Intrusion Detection
Intruder Alert provides real time intrusion detection and
response capabilities, which enable administrators to
proactively manage computing environment security.
•Real time intrusion detection
•Can notify via e-mail specified users of security violations
•Can take specified actions against intruders
•INSPECTOR tool allows for reading of open AUDIT logs
•Interacts with AUDIT

KBLock
KBLock: OpenVMS Terminal Protection
KBLock enhances native OpenVMS Security for VAX and
Alpha systems, by providing easily implemented protection
to unattended active terminals. Such functionality is not
otherwise available in standard OpenVMS environments.
•Users can lock their terminal with a single key stroke
•Security Managers can remotely lock terminals
•Customer defined monitoring criteria
•Customer defined action taken on idle terminals
•Easily configured to site security policy

WordPerfect
The most versatile and powerful communications
solution for today’s OpenVMS users.
• Standardize your corporate word processing
across platforms
• Integrate text and graphics
• Print to any of the over 1000 printers supported by
WordPerfect
• Link spreadsheets and graphics to your documents
• Keyboard mapping available
• Users from other platforms easily trained
• Available in multiple languages

Software Partners/32

TAPEsys

TM

THRUway

TM

TAPEsys
TAPESYS is an automated data protection tool that manages a corporation's
most valuable resource - its data. Operating in an OpenVMS environment,
TAPESYS provides a menu-driven suite of functions including backup,
restore, media management, and archiving

•Provides a full set of features for automating the backup and restore of
corporate-wide data
•Provides all the tools needed to manage your tape or cartridge library
•Provides full archiving facilities in addition to media management
•Provides multiple security features
•Users can independently restore files
•Report Menu enabling the operator to produce reports quickly on all
volumes in the library

THRUway
THRUway, The OpenVMS Remote Device Access System, bridges the
gap from a remote VAX or AXP to a central VAX or AXP, simplifies file
access, and provides easy and safe management of remote data from the
main site.
•Transfer data in the context of any standard VMS I/O format, including
BACKUP
•Makes a clustered tape drive appear as a local drive to remote users
•Makes a remote disk drive appear as a local drive
•Works in conjunction with TAPESYS® to schedule drive backups of
remote disk
•Eliminates the need for operator involvement at a remote site

•Uses DCL and menu interfaces

RaxcoSupport

RaxcoSupport is a package of software tools that
makes user support on your OpenVMS computer
systems more efficient and more effective.

•Interactive user assistance, tutoring, and collaboration on
joint projects
•Session recording for troubleshooting and documentation
•Remote computer connections and dial-in, remote-site
support
•User training and group software demonstration
•Multiple terminal sessions and screen displays
•Log file formatting

RaxcoSupport Applications
•CONTRL
•RTMon
•INSTRUCTOR

•ATTEND
•Carbon Copy
•FRAMER

•Window
•CALOUT

CONTRL
An interactive monitoring, training, and user
support Software for OpenVMS VAX, & AXP
systems, as well as running on Itanium. This
product contains two separate programs, CONTRL
& BLOCK
Contrl allows you to interactively monitor terminals
logged onto the system. It has four basic modes
(WATCH, ASSIST, RECALL, SEND).

CONTRL’s monitoring modes:
•WATCH – Enables you to connect to and monitor a
target terminal
•ASSIST – Allows you to connect to a target terminal and
enter data to the target process
•RECALL – Allows you to obtain the DCL-command
recall buffer for a target terminal, and either view it on
screen or write it to a log file
•SEND – Allows you to send input to the target terminal
without leaving the CONTRL command line

Block program:
The BLOCK program is designed to prevent system
users from monitoring your terminal without
permission. It can be accessed at the DCL command
line or automatically executed through
system/personal login procedures.

RTMon:
RTMon is a program that allows RaxcoSupport and
CONTRL, to watch remote (RT) devices. However, it will
not allow you to enter or send data to the process of a user on
a remote device. Once installed, RTMon operates
transparently.
•Connect to an RT device and watch a user on this remote
terminal

•Obtain DCL-command recall buffer for a remote device,
and view it on screen
•Utilize the BLOCK command to prevent system users from
watching the remote device without permission

INSTRUCTOR:
A program within CONTRL or RaxcoSupport that
allows a single instructor to generate information or
demonstrate application software to selected students at one
time. It is an instruction delivery tool.
•Instantaneous two-way communication between instructor
and students
•More proactive instruction sessions
•Control over the content of your instruction sessions
•Financial and time saving in eliminating the need to travel
to different sites to attend training

•More frequent and varied training of staff

ATTEND
ATTEND is used by both RaxcoSupport and CONTRL as an attendance
tool for multiple students. It allows students, with the appropriate
identifier, to join an INSTRUCTOR course. Once admitted to a course a
student can immediately view all materials generated by the instructor. In
addition, the students can send messages to the instructor at any time.
•Allows a student to quickly join an available course
•Enables multiple students to be connected to a single instructor and
course
•Permits a student to join a course that has already been started and
preview previously generated information
•Contains an on line help utility
•Enables the student to communicate directly with the instructor by
sending and receiving messages

CarbonCopy
CarbonCopy is a program within RaxcoSupport that creates a log file of
your terminal session. You have the option of recording every byte of
information that passes between your terminal and the system, or only
your input into the system. It allows you to preserve a record of anything
done at your terminal, for later review and analysis.
•As a diagnostic tool – For instance, if you are running into problems
with a particular application, you can create a log file of your activity so
that support personnel can see exactly what you did without having to
duplicate the procedure,
•As documentation – At some sites these log files are created, edited,
and then included in documentation.
•As a tool for detecting software problems – You can place a command
to turn on CarbonCopy in a DCL command file so that unexpected
events or errors with code can be captured as the occur. This is
especially useful in tracking random problems that are occurring
internally and that would otherwise go unnoticed

FRAMER
FRAMER is designed to convert log files for output to a
specified terminal or printer. For example, you can use
FRAMER to convert the CarbonCopy log files that were left
in virtual format.

•Format log files for output to a printer for documentation or
hard copy records
•View a log file one frame at a time, saving to an output file
only selected frames
•Convert an entire log file

Window
WINDOW allows you to run multiple sessions from a single physical
terminal. You can switch from one session to another, at any time, as if
there were several terminals sitting on your desk. Each WINDOW session
occupies the entire screen, exactly as though it were the only process
running. A record of each session’s screen is maintained. In addition,
your display is automatically updated when you change sessions.
WINDOW is also a valuable documentation tool. When you are in a
WINDOW session, you can save a screen full of information to a file.

There are a number of ways to execute WINDOW commands.
•One method is to issue WINDOW commands at the WINDOW> prompt.
WINDOW commands are “DCL-like” in appearance
•A second method involves defining a key to execute one or more
WINDOW commands with a single keystroke.
•A third method is to place a series of WINDOW commands in command
file.

CALOUT
CALOUT is designed to provide you with extended
communications capability. It is responsible for establishing
the link between your host system, modem, and a remote
system. CALOUT operates in two distinct modes (command,
terminal).
•In command mode you directly enter CALOUT commands. These
commands allow you to: 1) control the host-modem-remote pathway; 2)
transfer files, and execute macros and command files. CALOUT
commands are entered at the CALOUT> prompt.
•In terminal mode you send commands to the modem. While in this
mode, you execute modem commands to dial the remote system. Once
you connect to the remote system, commands are sent as though you were
directly connected to it. In terminal mode, everything you type is
interpreted by the modem and remote system as a command

CALOUT allows you to:
•Access a number of common information networks, such as Western
Union’s TELEX, EASYLINK, and WESTLAW.

•Access a remote system from a host system, and then use the remote
system as though you were connected to it directly.
•Transfer all types of files between the host system and a remote system,
running the OpenVMS operating system.

•Transfer all type of files between the host system and a remote system that
supports XMODEM protocol (including personal computers).
•Transfer text files between the host system and any remote system that has
an asynchronous ASCII port.

•Create and execute macros and command files to automate the
communication link.
•Create and display log files of remote system activities.

RAXMASTER
The Performance Suite™ is a comprehensive OpenVMS
performance solution, which integrates disk optimization,
caching, dynamic system tuning, and RMS file
restructuring to solve the most common performance
problems.
•Improves I/O performance by utilizing unused main memory to store
data, reducing I/Os to physical disk.
•Eliminates file fragmentation with a single pass on the disk, open-file
defragmentation included.
•Intelligently positions files on the disk to minimize average seek times
and delay re-fragmentation .
•Tunes the system automatically in response to changing workloads and
interactive usage.
•Eliminates RMS index file fragmentation on-line and tunes FDL settings.

Performance Suite™ applications

•PerfectDisk™
•UltraDisk™
•PerfectCache™
•PerfectTune™

PerfectDisk™
PerfectDisk is system software that is designed to aid disk
management operations.
PerfectDisk provides the system manager with a
comprehensive Disk I/O System. Disk optimization makes
disk files and free space contiguous. Files and free space are
optimally placed on the disk to minimize the number and
duration of seeks. Disk optimization improves overall disk
I/O performance by focusing on seek activity, in addition to
correcting the basic problem of file fragmentation.
•A Disk Optimizer/Defragmenter
•A Disk Monitor/Reporter

PerfectDisk Features
•Single pass defragmentation and optimization
•Optimal file placement
•Schedule & throttling

•Real-time monitoring
•Continuous operation
•Menu and DCL interfaces

•Flexible implementation
•Disk and file utilization statistics
•Integrated with PerfectCache

•Works with UltraDisk

UltraDisk™
UltraDisk is Raxco’s performance software for VAX and
ALPHA systems that provides:
•Move open file capability and
•Disk fragmentation operations.

UltraDisk operates continuously and online, requires no
modifications to your existing applications, does not interfere
with your normal processing, and is fully customizable.

UltraDisk Features and Benefits:
•Enhances the disk optimization process by moving open files while they
are being accessed by users. The entire process is transparent to users.
•Performs clusterwide disk fragmentation control operations.
•Significantly reduces the number of newly created file fragments that occur
during the course of normal operations.
•Results in better disk performance because I/O processing occurs with
fewer split I/Os and window turns.
•Reduces CPU overhead in creating and extending files.
•Complements disk optimization (particularly effective with PerfectDisk
because of it’s dynamic file strategy).

•Reduces frequency of running disk defragmentation software.
•Keeps critical files such as system files in same location.
•Provides an online help facility with information about how to run and
customize the software.

PerfectCache™
PerfectCache is system software that is available for VAX and
ALPHA or both. PerfectCache provides both caching and
virtual disk functionality to your system. It can “intercept” and
Service I/Os (through caching) and data access (via virtual
disks) at the software level to reduce disk I/O traffic.

PerfectCache can give you significant gains in Performance and
Faster throughput rates, particularly on systems with many
interactive users and applications. It’s power comes through
three distinct components:
•Disk Cacher
•Virtual Disks
•I/O Monitor

What is Caching?
Caching is the use of memory to hold frequently accessed data
so that physical disk I/Os can be avoided. The memory holds
contents of logical blocks on the physical disk.
Disk I/O requests for reading data will speed up significantly
using caching. This includes request to start programs and
Compilers.
If caching software is running, your system can complete user
Disk I/O requests immediately rather than waiting for the disk
to transfer data.
By significantly decreasing the number of I/O requests
satisfied from disk, caching can improve response time.

Virtual Disk
PerfectCache provides the ability to create virtual disks in
memory. One or more virtual disks may be created; they are
operationally indistinguishable from physical disk and have
access roughly 10 to 100 times faster than physical disks.

A virtual disk is part of memory set up to appear to the
operating system to be a real disk drive. Just like physical disks,
virtual disk are listed using the $ SHOW DEVICE command.
Virtual disks are faster than physical disks. Users can create
files, show directory listings, and perform any other command
normally used for physical drives. Use of virtual disks can
substantially speed up user data access.

When Do I Need Virtual Disks?
You cannot cache virtual disks. If you are not sure whether you
should be using caching or virtual disks, follow these guidelines:
Use caching to speed up your system overall. Add virtual disks
as necessary when you:
•Have lots of temporary files that you want to put on a virtual
disk to speed specific operations (e.g., compiles).
•Need a small disk for specialized purposes, such as testing.

•Want to decide which files and/or users to service from
memory.

Virtual Disk Features and Benefits
The following list summarizes the key features and benefits of
PerfectCache Virtual Disks:
•Performs Data Requests at CPU Speed
•Uses Only A Small amount of Non-paged Pool
•Allows Shadowing to Prevent Data Loss
•Easy to Use

I/O Monitor
PerfectCache’s I/O Monitor is easy to use and will provide a
number of system statistics (about disk I/O usage) that will
help you to identify potential I/O performance bottlenecks.

What is I/O Monitor?
The I/O Monitor is a software utility that will:
•Collect detailed statistics about disk usage on your system.
•Display those statistics.
•Analyze and display file usage statistics.

I/O Monitor
The I/O Monitor consist of three modules: IOM, DMON, and
FMON.

IOM Module
•IOM is used to collect systemwide disk activity statistics
including number of read and write I/Os performed for each
disk on the system.
DMON Module
•DMON is a program that displays the disk statistics as they
are being collected by I/O Monitor.
FMON Module
•FMON is the program that analyzes and displays file statistic
usage.

PerfectTune™
PerfectTune is Raxco’s dynamic system tuning and monitoring
Software that is designed to enhance: a) process scheduling;
b) system process efficiency; c) overall system performance; and
d) system throughput. It runs as a detached process on your
system.
PerfectTune frees system managers from very the
time-consuming and often tedious job of statistically setting
and re-setting parameters due to workload changes in order
to maintain peak system performance.

PerfectTune consist of the following components:
•System Tuner – Evaluates system and per process parameters
and dynamically adjusts them (as needed) to accommodate
fluctuating workloads.
•ANALYZE utility – Detects up to 70 conditions that may exist
on your system and can adversely affect system performance.
These conditions include: a) non-dynamic parameters that
PerfectTune can not override but you may want to change; b)
system conditions impacting negatively on performance that you
may be able to affect; c) system conditions that warn of
hardware or software difficulties.

•System Monitor – Profiles your system activity and workload,
In addition, you can view some of the key tuning adjustments
made by the System Tuner or enhance your overall system
performance and throughput.

PerfectTune consist of the following components
cont.:
•Process Monitor – Displays statistics related to process
efficiency and scheduling; and provides you with a
“snapshot” of some adjustments made to key parameters by
Tuner.

"OpenVMS - standing the test of time a ProvN-Legacy for the
present and the future…"


Slide 21

Partners:
In order to provide our Customers with top quality service,
ProvN/Legacy has formed partnerships with the following
companies:

Product Line:

SecurityGuardTM
WordPerfectTM
TAPESYSTM
THRUwayTM
RaxcoSupportTM

RaxMasterTM

AUDIT
AUDIT: OpenVMS Security Software
Audit enhances native security by providing terminal
session logging, audit trail reduction, analysis, and
reporting, not otherwise available on OpenVMS.
•Analysis by SECMAN
•Customization of reporting analysis
•Selective auditing of users

•Selective auditing by date and time
•Selective auditing by file access

Intruder Alert
Intruder Alert: OpenVMS Intrusion Detection
Intruder Alert provides real time intrusion detection and
response capabilities, which enable administrators to
proactively manage computing environment security.
•Real time intrusion detection
•Can notify via e-mail specified users of security violations
•Can take specified actions against intruders
•INSPECTOR tool allows for reading of open AUDIT logs
•Interacts with AUDIT

KBLock
KBLock: OpenVMS Terminal Protection
KBLock enhances native OpenVMS Security for VAX and
Alpha systems, by providing easily implemented protection
to unattended active terminals. Such functionality is not
otherwise available in standard OpenVMS environments.
•Users can lock their terminal with a single key stroke
•Security Managers can remotely lock terminals
•Customer defined monitoring criteria
•Customer defined action taken on idle terminals
•Easily configured to site security policy

WordPerfect
The most versatile and powerful communications
solution for today’s OpenVMS users.
• Standardize your corporate word processing
across platforms
• Integrate text and graphics
• Print to any of the over 1000 printers supported by
WordPerfect
• Link spreadsheets and graphics to your documents
• Keyboard mapping available
• Users from other platforms easily trained
• Available in multiple languages

Software Partners/32

TAPEsys

TM

THRUway

TM

TAPEsys
TAPESYS is an automated data protection tool that manages a corporation's
most valuable resource - its data. Operating in an OpenVMS environment,
TAPESYS provides a menu-driven suite of functions including backup,
restore, media management, and archiving

•Provides a full set of features for automating the backup and restore of
corporate-wide data
•Provides all the tools needed to manage your tape or cartridge library
•Provides full archiving facilities in addition to media management
•Provides multiple security features
•Users can independently restore files
•Report Menu enabling the operator to produce reports quickly on all
volumes in the library

THRUway
THRUway, The OpenVMS Remote Device Access System, bridges the
gap from a remote VAX or AXP to a central VAX or AXP, simplifies file
access, and provides easy and safe management of remote data from the
main site.
•Transfer data in the context of any standard VMS I/O format, including
BACKUP
•Makes a clustered tape drive appear as a local drive to remote users
•Makes a remote disk drive appear as a local drive
•Works in conjunction with TAPESYS® to schedule drive backups of
remote disk
•Eliminates the need for operator involvement at a remote site

•Uses DCL and menu interfaces

RaxcoSupport

RaxcoSupport is a package of software tools that
makes user support on your OpenVMS computer
systems more efficient and more effective.

•Interactive user assistance, tutoring, and collaboration on
joint projects
•Session recording for troubleshooting and documentation
•Remote computer connections and dial-in, remote-site
support
•User training and group software demonstration
•Multiple terminal sessions and screen displays
•Log file formatting

RaxcoSupport Applications
•CONTRL
•RTMon
•INSTRUCTOR

•ATTEND
•Carbon Copy
•FRAMER

•Window
•CALOUT

CONTRL
An interactive monitoring, training, and user
support Software for OpenVMS VAX, & AXP
systems, as well as running on Itanium. This
product contains two separate programs, CONTRL
& BLOCK
Contrl allows you to interactively monitor terminals
logged onto the system. It has four basic modes
(WATCH, ASSIST, RECALL, SEND).

CONTRL’s monitoring modes:
•WATCH – Enables you to connect to and monitor a
target terminal
•ASSIST – Allows you to connect to a target terminal and
enter data to the target process
•RECALL – Allows you to obtain the DCL-command
recall buffer for a target terminal, and either view it on
screen or write it to a log file
•SEND – Allows you to send input to the target terminal
without leaving the CONTRL command line

Block program:
The BLOCK program is designed to prevent system
users from monitoring your terminal without
permission. It can be accessed at the DCL command
line or automatically executed through
system/personal login procedures.

RTMon:
RTMon is a program that allows RaxcoSupport and
CONTRL, to watch remote (RT) devices. However, it will
not allow you to enter or send data to the process of a user on
a remote device. Once installed, RTMon operates
transparently.
•Connect to an RT device and watch a user on this remote
terminal

•Obtain DCL-command recall buffer for a remote device,
and view it on screen
•Utilize the BLOCK command to prevent system users from
watching the remote device without permission

INSTRUCTOR:
A program within CONTRL or RaxcoSupport that
allows a single instructor to generate information or
demonstrate application software to selected students at one
time. It is an instruction delivery tool.
•Instantaneous two-way communication between instructor
and students
•More proactive instruction sessions
•Control over the content of your instruction sessions
•Financial and time saving in eliminating the need to travel
to different sites to attend training

•More frequent and varied training of staff

ATTEND
ATTEND is used by both RaxcoSupport and CONTRL as an attendance
tool for multiple students. It allows students, with the appropriate
identifier, to join an INSTRUCTOR course. Once admitted to a course a
student can immediately view all materials generated by the instructor. In
addition, the students can send messages to the instructor at any time.
•Allows a student to quickly join an available course
•Enables multiple students to be connected to a single instructor and
course
•Permits a student to join a course that has already been started and
preview previously generated information
•Contains an on line help utility
•Enables the student to communicate directly with the instructor by
sending and receiving messages

CarbonCopy
CarbonCopy is a program within RaxcoSupport that creates a log file of
your terminal session. You have the option of recording every byte of
information that passes between your terminal and the system, or only
your input into the system. It allows you to preserve a record of anything
done at your terminal, for later review and analysis.
•As a diagnostic tool – For instance, if you are running into problems
with a particular application, you can create a log file of your activity so
that support personnel can see exactly what you did without having to
duplicate the procedure,
•As documentation – At some sites these log files are created, edited,
and then included in documentation.
•As a tool for detecting software problems – You can place a command
to turn on CarbonCopy in a DCL command file so that unexpected
events or errors with code can be captured as the occur. This is
especially useful in tracking random problems that are occurring
internally and that would otherwise go unnoticed

FRAMER
FRAMER is designed to convert log files for output to a
specified terminal or printer. For example, you can use
FRAMER to convert the CarbonCopy log files that were left
in virtual format.

•Format log files for output to a printer for documentation or
hard copy records
•View a log file one frame at a time, saving to an output file
only selected frames
•Convert an entire log file

Window
WINDOW allows you to run multiple sessions from a single physical
terminal. You can switch from one session to another, at any time, as if
there were several terminals sitting on your desk. Each WINDOW session
occupies the entire screen, exactly as though it were the only process
running. A record of each session’s screen is maintained. In addition,
your display is automatically updated when you change sessions.
WINDOW is also a valuable documentation tool. When you are in a
WINDOW session, you can save a screen full of information to a file.

There are a number of ways to execute WINDOW commands.
•One method is to issue WINDOW commands at the WINDOW> prompt.
WINDOW commands are “DCL-like” in appearance
•A second method involves defining a key to execute one or more
WINDOW commands with a single keystroke.
•A third method is to place a series of WINDOW commands in command
file.

CALOUT
CALOUT is designed to provide you with extended
communications capability. It is responsible for establishing
the link between your host system, modem, and a remote
system. CALOUT operates in two distinct modes (command,
terminal).
•In command mode you directly enter CALOUT commands. These
commands allow you to: 1) control the host-modem-remote pathway; 2)
transfer files, and execute macros and command files. CALOUT
commands are entered at the CALOUT> prompt.
•In terminal mode you send commands to the modem. While in this
mode, you execute modem commands to dial the remote system. Once
you connect to the remote system, commands are sent as though you were
directly connected to it. In terminal mode, everything you type is
interpreted by the modem and remote system as a command

CALOUT allows you to:
•Access a number of common information networks, such as Western
Union’s TELEX, EASYLINK, and WESTLAW.

•Access a remote system from a host system, and then use the remote
system as though you were connected to it directly.
•Transfer all types of files between the host system and a remote system,
running the OpenVMS operating system.

•Transfer all type of files between the host system and a remote system that
supports XMODEM protocol (including personal computers).
•Transfer text files between the host system and any remote system that has
an asynchronous ASCII port.

•Create and execute macros and command files to automate the
communication link.
•Create and display log files of remote system activities.

RAXMASTER
The Performance Suite™ is a comprehensive OpenVMS
performance solution, which integrates disk optimization,
caching, dynamic system tuning, and RMS file
restructuring to solve the most common performance
problems.
•Improves I/O performance by utilizing unused main memory to store
data, reducing I/Os to physical disk.
•Eliminates file fragmentation with a single pass on the disk, open-file
defragmentation included.
•Intelligently positions files on the disk to minimize average seek times
and delay re-fragmentation .
•Tunes the system automatically in response to changing workloads and
interactive usage.
•Eliminates RMS index file fragmentation on-line and tunes FDL settings.

Performance Suite™ applications

•PerfectDisk™
•UltraDisk™
•PerfectCache™
•PerfectTune™

PerfectDisk™
PerfectDisk is system software that is designed to aid disk
management operations.
PerfectDisk provides the system manager with a
comprehensive Disk I/O System. Disk optimization makes
disk files and free space contiguous. Files and free space are
optimally placed on the disk to minimize the number and
duration of seeks. Disk optimization improves overall disk
I/O performance by focusing on seek activity, in addition to
correcting the basic problem of file fragmentation.
•A Disk Optimizer/Defragmenter
•A Disk Monitor/Reporter

PerfectDisk Features
•Single pass defragmentation and optimization
•Optimal file placement
•Schedule & throttling

•Real-time monitoring
•Continuous operation
•Menu and DCL interfaces

•Flexible implementation
•Disk and file utilization statistics
•Integrated with PerfectCache

•Works with UltraDisk

UltraDisk™
UltraDisk is Raxco’s performance software for VAX and
ALPHA systems that provides:
•Move open file capability and
•Disk fragmentation operations.

UltraDisk operates continuously and online, requires no
modifications to your existing applications, does not interfere
with your normal processing, and is fully customizable.

UltraDisk Features and Benefits:
•Enhances the disk optimization process by moving open files while they
are being accessed by users. The entire process is transparent to users.
•Performs clusterwide disk fragmentation control operations.
•Significantly reduces the number of newly created file fragments that occur
during the course of normal operations.
•Results in better disk performance because I/O processing occurs with
fewer split I/Os and window turns.
•Reduces CPU overhead in creating and extending files.
•Complements disk optimization (particularly effective with PerfectDisk
because of it’s dynamic file strategy).

•Reduces frequency of running disk defragmentation software.
•Keeps critical files such as system files in same location.
•Provides an online help facility with information about how to run and
customize the software.

PerfectCache™
PerfectCache is system software that is available for VAX and
ALPHA or both. PerfectCache provides both caching and
virtual disk functionality to your system. It can “intercept” and
Service I/Os (through caching) and data access (via virtual
disks) at the software level to reduce disk I/O traffic.

PerfectCache can give you significant gains in Performance and
Faster throughput rates, particularly on systems with many
interactive users and applications. It’s power comes through
three distinct components:
•Disk Cacher
•Virtual Disks
•I/O Monitor

What is Caching?
Caching is the use of memory to hold frequently accessed data
so that physical disk I/Os can be avoided. The memory holds
contents of logical blocks on the physical disk.
Disk I/O requests for reading data will speed up significantly
using caching. This includes request to start programs and
Compilers.
If caching software is running, your system can complete user
Disk I/O requests immediately rather than waiting for the disk
to transfer data.
By significantly decreasing the number of I/O requests
satisfied from disk, caching can improve response time.

Virtual Disk
PerfectCache provides the ability to create virtual disks in
memory. One or more virtual disks may be created; they are
operationally indistinguishable from physical disk and have
access roughly 10 to 100 times faster than physical disks.

A virtual disk is part of memory set up to appear to the
operating system to be a real disk drive. Just like physical disks,
virtual disk are listed using the $ SHOW DEVICE command.
Virtual disks are faster than physical disks. Users can create
files, show directory listings, and perform any other command
normally used for physical drives. Use of virtual disks can
substantially speed up user data access.

When Do I Need Virtual Disks?
You cannot cache virtual disks. If you are not sure whether you
should be using caching or virtual disks, follow these guidelines:
Use caching to speed up your system overall. Add virtual disks
as necessary when you:
•Have lots of temporary files that you want to put on a virtual
disk to speed specific operations (e.g., compiles).
•Need a small disk for specialized purposes, such as testing.

•Want to decide which files and/or users to service from
memory.

Virtual Disk Features and Benefits
The following list summarizes the key features and benefits of
PerfectCache Virtual Disks:
•Performs Data Requests at CPU Speed
•Uses Only A Small amount of Non-paged Pool
•Allows Shadowing to Prevent Data Loss
•Easy to Use

I/O Monitor
PerfectCache’s I/O Monitor is easy to use and will provide a
number of system statistics (about disk I/O usage) that will
help you to identify potential I/O performance bottlenecks.

What is I/O Monitor?
The I/O Monitor is a software utility that will:
•Collect detailed statistics about disk usage on your system.
•Display those statistics.
•Analyze and display file usage statistics.

I/O Monitor
The I/O Monitor consist of three modules: IOM, DMON, and
FMON.

IOM Module
•IOM is used to collect systemwide disk activity statistics
including number of read and write I/Os performed for each
disk on the system.
DMON Module
•DMON is a program that displays the disk statistics as they
are being collected by I/O Monitor.
FMON Module
•FMON is the program that analyzes and displays file statistic
usage.

PerfectTune™
PerfectTune is Raxco’s dynamic system tuning and monitoring
Software that is designed to enhance: a) process scheduling;
b) system process efficiency; c) overall system performance; and
d) system throughput. It runs as a detached process on your
system.
PerfectTune frees system managers from very the
time-consuming and often tedious job of statistically setting
and re-setting parameters due to workload changes in order
to maintain peak system performance.

PerfectTune consist of the following components:
•System Tuner – Evaluates system and per process parameters
and dynamically adjusts them (as needed) to accommodate
fluctuating workloads.
•ANALYZE utility – Detects up to 70 conditions that may exist
on your system and can adversely affect system performance.
These conditions include: a) non-dynamic parameters that
PerfectTune can not override but you may want to change; b)
system conditions impacting negatively on performance that you
may be able to affect; c) system conditions that warn of
hardware or software difficulties.

•System Monitor – Profiles your system activity and workload,
In addition, you can view some of the key tuning adjustments
made by the System Tuner or enhance your overall system
performance and throughput.

PerfectTune consist of the following components
cont.:
•Process Monitor – Displays statistics related to process
efficiency and scheduling; and provides you with a
“snapshot” of some adjustments made to key parameters by
Tuner.

"OpenVMS - standing the test of time a ProvN-Legacy for the
present and the future…"


Slide 22

Partners:
In order to provide our Customers with top quality service,
ProvN/Legacy has formed partnerships with the following
companies:

Product Line:

SecurityGuardTM
WordPerfectTM
TAPESYSTM
THRUwayTM
RaxcoSupportTM

RaxMasterTM

AUDIT
AUDIT: OpenVMS Security Software
Audit enhances native security by providing terminal
session logging, audit trail reduction, analysis, and
reporting, not otherwise available on OpenVMS.
•Analysis by SECMAN
•Customization of reporting analysis
•Selective auditing of users

•Selective auditing by date and time
•Selective auditing by file access

Intruder Alert
Intruder Alert: OpenVMS Intrusion Detection
Intruder Alert provides real time intrusion detection and
response capabilities, which enable administrators to
proactively manage computing environment security.
•Real time intrusion detection
•Can notify via e-mail specified users of security violations
•Can take specified actions against intruders
•INSPECTOR tool allows for reading of open AUDIT logs
•Interacts with AUDIT

KBLock
KBLock: OpenVMS Terminal Protection
KBLock enhances native OpenVMS Security for VAX and
Alpha systems, by providing easily implemented protection
to unattended active terminals. Such functionality is not
otherwise available in standard OpenVMS environments.
•Users can lock their terminal with a single key stroke
•Security Managers can remotely lock terminals
•Customer defined monitoring criteria
•Customer defined action taken on idle terminals
•Easily configured to site security policy

WordPerfect
The most versatile and powerful communications
solution for today’s OpenVMS users.
• Standardize your corporate word processing
across platforms
• Integrate text and graphics
• Print to any of the over 1000 printers supported by
WordPerfect
• Link spreadsheets and graphics to your documents
• Keyboard mapping available
• Users from other platforms easily trained
• Available in multiple languages

Software Partners/32

TAPEsys

TM

THRUway

TM

TAPEsys
TAPESYS is an automated data protection tool that manages a corporation's
most valuable resource - its data. Operating in an OpenVMS environment,
TAPESYS provides a menu-driven suite of functions including backup,
restore, media management, and archiving

•Provides a full set of features for automating the backup and restore of
corporate-wide data
•Provides all the tools needed to manage your tape or cartridge library
•Provides full archiving facilities in addition to media management
•Provides multiple security features
•Users can independently restore files
•Report Menu enabling the operator to produce reports quickly on all
volumes in the library

THRUway
THRUway, The OpenVMS Remote Device Access System, bridges the
gap from a remote VAX or AXP to a central VAX or AXP, simplifies file
access, and provides easy and safe management of remote data from the
main site.
•Transfer data in the context of any standard VMS I/O format, including
BACKUP
•Makes a clustered tape drive appear as a local drive to remote users
•Makes a remote disk drive appear as a local drive
•Works in conjunction with TAPESYS® to schedule drive backups of
remote disk
•Eliminates the need for operator involvement at a remote site

•Uses DCL and menu interfaces

RaxcoSupport

RaxcoSupport is a package of software tools that
makes user support on your OpenVMS computer
systems more efficient and more effective.

•Interactive user assistance, tutoring, and collaboration on
joint projects
•Session recording for troubleshooting and documentation
•Remote computer connections and dial-in, remote-site
support
•User training and group software demonstration
•Multiple terminal sessions and screen displays
•Log file formatting

RaxcoSupport Applications
•CONTRL
•RTMon
•INSTRUCTOR

•ATTEND
•Carbon Copy
•FRAMER

•Window
•CALOUT

CONTRL
An interactive monitoring, training, and user
support Software for OpenVMS VAX, & AXP
systems, as well as running on Itanium. This
product contains two separate programs, CONTRL
& BLOCK
Contrl allows you to interactively monitor terminals
logged onto the system. It has four basic modes
(WATCH, ASSIST, RECALL, SEND).

CONTRL’s monitoring modes:
•WATCH – Enables you to connect to and monitor a
target terminal
•ASSIST – Allows you to connect to a target terminal and
enter data to the target process
•RECALL – Allows you to obtain the DCL-command
recall buffer for a target terminal, and either view it on
screen or write it to a log file
•SEND – Allows you to send input to the target terminal
without leaving the CONTRL command line

Block program:
The BLOCK program is designed to prevent system
users from monitoring your terminal without
permission. It can be accessed at the DCL command
line or automatically executed through
system/personal login procedures.

RTMon:
RTMon is a program that allows RaxcoSupport and
CONTRL, to watch remote (RT) devices. However, it will
not allow you to enter or send data to the process of a user on
a remote device. Once installed, RTMon operates
transparently.
•Connect to an RT device and watch a user on this remote
terminal

•Obtain DCL-command recall buffer for a remote device,
and view it on screen
•Utilize the BLOCK command to prevent system users from
watching the remote device without permission

INSTRUCTOR:
A program within CONTRL or RaxcoSupport that
allows a single instructor to generate information or
demonstrate application software to selected students at one
time. It is an instruction delivery tool.
•Instantaneous two-way communication between instructor
and students
•More proactive instruction sessions
•Control over the content of your instruction sessions
•Financial and time saving in eliminating the need to travel
to different sites to attend training

•More frequent and varied training of staff

ATTEND
ATTEND is used by both RaxcoSupport and CONTRL as an attendance
tool for multiple students. It allows students, with the appropriate
identifier, to join an INSTRUCTOR course. Once admitted to a course a
student can immediately view all materials generated by the instructor. In
addition, the students can send messages to the instructor at any time.
•Allows a student to quickly join an available course
•Enables multiple students to be connected to a single instructor and
course
•Permits a student to join a course that has already been started and
preview previously generated information
•Contains an on line help utility
•Enables the student to communicate directly with the instructor by
sending and receiving messages

CarbonCopy
CarbonCopy is a program within RaxcoSupport that creates a log file of
your terminal session. You have the option of recording every byte of
information that passes between your terminal and the system, or only
your input into the system. It allows you to preserve a record of anything
done at your terminal, for later review and analysis.
•As a diagnostic tool – For instance, if you are running into problems
with a particular application, you can create a log file of your activity so
that support personnel can see exactly what you did without having to
duplicate the procedure,
•As documentation – At some sites these log files are created, edited,
and then included in documentation.
•As a tool for detecting software problems – You can place a command
to turn on CarbonCopy in a DCL command file so that unexpected
events or errors with code can be captured as the occur. This is
especially useful in tracking random problems that are occurring
internally and that would otherwise go unnoticed

FRAMER
FRAMER is designed to convert log files for output to a
specified terminal or printer. For example, you can use
FRAMER to convert the CarbonCopy log files that were left
in virtual format.

•Format log files for output to a printer for documentation or
hard copy records
•View a log file one frame at a time, saving to an output file
only selected frames
•Convert an entire log file

Window
WINDOW allows you to run multiple sessions from a single physical
terminal. You can switch from one session to another, at any time, as if
there were several terminals sitting on your desk. Each WINDOW session
occupies the entire screen, exactly as though it were the only process
running. A record of each session’s screen is maintained. In addition,
your display is automatically updated when you change sessions.
WINDOW is also a valuable documentation tool. When you are in a
WINDOW session, you can save a screen full of information to a file.

There are a number of ways to execute WINDOW commands.
•One method is to issue WINDOW commands at the WINDOW> prompt.
WINDOW commands are “DCL-like” in appearance
•A second method involves defining a key to execute one or more
WINDOW commands with a single keystroke.
•A third method is to place a series of WINDOW commands in command
file.

CALOUT
CALOUT is designed to provide you with extended
communications capability. It is responsible for establishing
the link between your host system, modem, and a remote
system. CALOUT operates in two distinct modes (command,
terminal).
•In command mode you directly enter CALOUT commands. These
commands allow you to: 1) control the host-modem-remote pathway; 2)
transfer files, and execute macros and command files. CALOUT
commands are entered at the CALOUT> prompt.
•In terminal mode you send commands to the modem. While in this
mode, you execute modem commands to dial the remote system. Once
you connect to the remote system, commands are sent as though you were
directly connected to it. In terminal mode, everything you type is
interpreted by the modem and remote system as a command

CALOUT allows you to:
•Access a number of common information networks, such as Western
Union’s TELEX, EASYLINK, and WESTLAW.

•Access a remote system from a host system, and then use the remote
system as though you were connected to it directly.
•Transfer all types of files between the host system and a remote system,
running the OpenVMS operating system.

•Transfer all type of files between the host system and a remote system that
supports XMODEM protocol (including personal computers).
•Transfer text files between the host system and any remote system that has
an asynchronous ASCII port.

•Create and execute macros and command files to automate the
communication link.
•Create and display log files of remote system activities.

RAXMASTER
The Performance Suite™ is a comprehensive OpenVMS
performance solution, which integrates disk optimization,
caching, dynamic system tuning, and RMS file
restructuring to solve the most common performance
problems.
•Improves I/O performance by utilizing unused main memory to store
data, reducing I/Os to physical disk.
•Eliminates file fragmentation with a single pass on the disk, open-file
defragmentation included.
•Intelligently positions files on the disk to minimize average seek times
and delay re-fragmentation .
•Tunes the system automatically in response to changing workloads and
interactive usage.
•Eliminates RMS index file fragmentation on-line and tunes FDL settings.

Performance Suite™ applications

•PerfectDisk™
•UltraDisk™
•PerfectCache™
•PerfectTune™

PerfectDisk™
PerfectDisk is system software that is designed to aid disk
management operations.
PerfectDisk provides the system manager with a
comprehensive Disk I/O System. Disk optimization makes
disk files and free space contiguous. Files and free space are
optimally placed on the disk to minimize the number and
duration of seeks. Disk optimization improves overall disk
I/O performance by focusing on seek activity, in addition to
correcting the basic problem of file fragmentation.
•A Disk Optimizer/Defragmenter
•A Disk Monitor/Reporter

PerfectDisk Features
•Single pass defragmentation and optimization
•Optimal file placement
•Schedule & throttling

•Real-time monitoring
•Continuous operation
•Menu and DCL interfaces

•Flexible implementation
•Disk and file utilization statistics
•Integrated with PerfectCache

•Works with UltraDisk

UltraDisk™
UltraDisk is Raxco’s performance software for VAX and
ALPHA systems that provides:
•Move open file capability and
•Disk fragmentation operations.

UltraDisk operates continuously and online, requires no
modifications to your existing applications, does not interfere
with your normal processing, and is fully customizable.

UltraDisk Features and Benefits:
•Enhances the disk optimization process by moving open files while they
are being accessed by users. The entire process is transparent to users.
•Performs clusterwide disk fragmentation control operations.
•Significantly reduces the number of newly created file fragments that occur
during the course of normal operations.
•Results in better disk performance because I/O processing occurs with
fewer split I/Os and window turns.
•Reduces CPU overhead in creating and extending files.
•Complements disk optimization (particularly effective with PerfectDisk
because of it’s dynamic file strategy).

•Reduces frequency of running disk defragmentation software.
•Keeps critical files such as system files in same location.
•Provides an online help facility with information about how to run and
customize the software.

PerfectCache™
PerfectCache is system software that is available for VAX and
ALPHA or both. PerfectCache provides both caching and
virtual disk functionality to your system. It can “intercept” and
Service I/Os (through caching) and data access (via virtual
disks) at the software level to reduce disk I/O traffic.

PerfectCache can give you significant gains in Performance and
Faster throughput rates, particularly on systems with many
interactive users and applications. It’s power comes through
three distinct components:
•Disk Cacher
•Virtual Disks
•I/O Monitor

What is Caching?
Caching is the use of memory to hold frequently accessed data
so that physical disk I/Os can be avoided. The memory holds
contents of logical blocks on the physical disk.
Disk I/O requests for reading data will speed up significantly
using caching. This includes request to start programs and
Compilers.
If caching software is running, your system can complete user
Disk I/O requests immediately rather than waiting for the disk
to transfer data.
By significantly decreasing the number of I/O requests
satisfied from disk, caching can improve response time.

Virtual Disk
PerfectCache provides the ability to create virtual disks in
memory. One or more virtual disks may be created; they are
operationally indistinguishable from physical disk and have
access roughly 10 to 100 times faster than physical disks.

A virtual disk is part of memory set up to appear to the
operating system to be a real disk drive. Just like physical disks,
virtual disk are listed using the $ SHOW DEVICE command.
Virtual disks are faster than physical disks. Users can create
files, show directory listings, and perform any other command
normally used for physical drives. Use of virtual disks can
substantially speed up user data access.

When Do I Need Virtual Disks?
You cannot cache virtual disks. If you are not sure whether you
should be using caching or virtual disks, follow these guidelines:
Use caching to speed up your system overall. Add virtual disks
as necessary when you:
•Have lots of temporary files that you want to put on a virtual
disk to speed specific operations (e.g., compiles).
•Need a small disk for specialized purposes, such as testing.

•Want to decide which files and/or users to service from
memory.

Virtual Disk Features and Benefits
The following list summarizes the key features and benefits of
PerfectCache Virtual Disks:
•Performs Data Requests at CPU Speed
•Uses Only A Small amount of Non-paged Pool
•Allows Shadowing to Prevent Data Loss
•Easy to Use

I/O Monitor
PerfectCache’s I/O Monitor is easy to use and will provide a
number of system statistics (about disk I/O usage) that will
help you to identify potential I/O performance bottlenecks.

What is I/O Monitor?
The I/O Monitor is a software utility that will:
•Collect detailed statistics about disk usage on your system.
•Display those statistics.
•Analyze and display file usage statistics.

I/O Monitor
The I/O Monitor consist of three modules: IOM, DMON, and
FMON.

IOM Module
•IOM is used to collect systemwide disk activity statistics
including number of read and write I/Os performed for each
disk on the system.
DMON Module
•DMON is a program that displays the disk statistics as they
are being collected by I/O Monitor.
FMON Module
•FMON is the program that analyzes and displays file statistic
usage.

PerfectTune™
PerfectTune is Raxco’s dynamic system tuning and monitoring
Software that is designed to enhance: a) process scheduling;
b) system process efficiency; c) overall system performance; and
d) system throughput. It runs as a detached process on your
system.
PerfectTune frees system managers from very the
time-consuming and often tedious job of statistically setting
and re-setting parameters due to workload changes in order
to maintain peak system performance.

PerfectTune consist of the following components:
•System Tuner – Evaluates system and per process parameters
and dynamically adjusts them (as needed) to accommodate
fluctuating workloads.
•ANALYZE utility – Detects up to 70 conditions that may exist
on your system and can adversely affect system performance.
These conditions include: a) non-dynamic parameters that
PerfectTune can not override but you may want to change; b)
system conditions impacting negatively on performance that you
may be able to affect; c) system conditions that warn of
hardware or software difficulties.

•System Monitor – Profiles your system activity and workload,
In addition, you can view some of the key tuning adjustments
made by the System Tuner or enhance your overall system
performance and throughput.

PerfectTune consist of the following components
cont.:
•Process Monitor – Displays statistics related to process
efficiency and scheduling; and provides you with a
“snapshot” of some adjustments made to key parameters by
Tuner.

"OpenVMS - standing the test of time a ProvN-Legacy for the
present and the future…"


Slide 23

Partners:
In order to provide our Customers with top quality service,
ProvN/Legacy has formed partnerships with the following
companies:

Product Line:

SecurityGuardTM
WordPerfectTM
TAPESYSTM
THRUwayTM
RaxcoSupportTM

RaxMasterTM

AUDIT
AUDIT: OpenVMS Security Software
Audit enhances native security by providing terminal
session logging, audit trail reduction, analysis, and
reporting, not otherwise available on OpenVMS.
•Analysis by SECMAN
•Customization of reporting analysis
•Selective auditing of users

•Selective auditing by date and time
•Selective auditing by file access

Intruder Alert
Intruder Alert: OpenVMS Intrusion Detection
Intruder Alert provides real time intrusion detection and
response capabilities, which enable administrators to
proactively manage computing environment security.
•Real time intrusion detection
•Can notify via e-mail specified users of security violations
•Can take specified actions against intruders
•INSPECTOR tool allows for reading of open AUDIT logs
•Interacts with AUDIT

KBLock
KBLock: OpenVMS Terminal Protection
KBLock enhances native OpenVMS Security for VAX and
Alpha systems, by providing easily implemented protection
to unattended active terminals. Such functionality is not
otherwise available in standard OpenVMS environments.
•Users can lock their terminal with a single key stroke
•Security Managers can remotely lock terminals
•Customer defined monitoring criteria
•Customer defined action taken on idle terminals
•Easily configured to site security policy

WordPerfect
The most versatile and powerful communications
solution for today’s OpenVMS users.
• Standardize your corporate word processing
across platforms
• Integrate text and graphics
• Print to any of the over 1000 printers supported by
WordPerfect
• Link spreadsheets and graphics to your documents
• Keyboard mapping available
• Users from other platforms easily trained
• Available in multiple languages

Software Partners/32

TAPEsys

TM

THRUway

TM

TAPEsys
TAPESYS is an automated data protection tool that manages a corporation's
most valuable resource - its data. Operating in an OpenVMS environment,
TAPESYS provides a menu-driven suite of functions including backup,
restore, media management, and archiving

•Provides a full set of features for automating the backup and restore of
corporate-wide data
•Provides all the tools needed to manage your tape or cartridge library
•Provides full archiving facilities in addition to media management
•Provides multiple security features
•Users can independently restore files
•Report Menu enabling the operator to produce reports quickly on all
volumes in the library

THRUway
THRUway, The OpenVMS Remote Device Access System, bridges the
gap from a remote VAX or AXP to a central VAX or AXP, simplifies file
access, and provides easy and safe management of remote data from the
main site.
•Transfer data in the context of any standard VMS I/O format, including
BACKUP
•Makes a clustered tape drive appear as a local drive to remote users
•Makes a remote disk drive appear as a local drive
•Works in conjunction with TAPESYS® to schedule drive backups of
remote disk
•Eliminates the need for operator involvement at a remote site

•Uses DCL and menu interfaces

RaxcoSupport

RaxcoSupport is a package of software tools that
makes user support on your OpenVMS computer
systems more efficient and more effective.

•Interactive user assistance, tutoring, and collaboration on
joint projects
•Session recording for troubleshooting and documentation
•Remote computer connections and dial-in, remote-site
support
•User training and group software demonstration
•Multiple terminal sessions and screen displays
•Log file formatting

RaxcoSupport Applications
•CONTRL
•RTMon
•INSTRUCTOR

•ATTEND
•Carbon Copy
•FRAMER

•Window
•CALOUT

CONTRL
An interactive monitoring, training, and user
support Software for OpenVMS VAX, & AXP
systems, as well as running on Itanium. This
product contains two separate programs, CONTRL
& BLOCK
Contrl allows you to interactively monitor terminals
logged onto the system. It has four basic modes
(WATCH, ASSIST, RECALL, SEND).

CONTRL’s monitoring modes:
•WATCH – Enables you to connect to and monitor a
target terminal
•ASSIST – Allows you to connect to a target terminal and
enter data to the target process
•RECALL – Allows you to obtain the DCL-command
recall buffer for a target terminal, and either view it on
screen or write it to a log file
•SEND – Allows you to send input to the target terminal
without leaving the CONTRL command line

Block program:
The BLOCK program is designed to prevent system
users from monitoring your terminal without
permission. It can be accessed at the DCL command
line or automatically executed through
system/personal login procedures.

RTMon:
RTMon is a program that allows RaxcoSupport and
CONTRL, to watch remote (RT) devices. However, it will
not allow you to enter or send data to the process of a user on
a remote device. Once installed, RTMon operates
transparently.
•Connect to an RT device and watch a user on this remote
terminal

•Obtain DCL-command recall buffer for a remote device,
and view it on screen
•Utilize the BLOCK command to prevent system users from
watching the remote device without permission

INSTRUCTOR:
A program within CONTRL or RaxcoSupport that
allows a single instructor to generate information or
demonstrate application software to selected students at one
time. It is an instruction delivery tool.
•Instantaneous two-way communication between instructor
and students
•More proactive instruction sessions
•Control over the content of your instruction sessions
•Financial and time saving in eliminating the need to travel
to different sites to attend training

•More frequent and varied training of staff

ATTEND
ATTEND is used by both RaxcoSupport and CONTRL as an attendance
tool for multiple students. It allows students, with the appropriate
identifier, to join an INSTRUCTOR course. Once admitted to a course a
student can immediately view all materials generated by the instructor. In
addition, the students can send messages to the instructor at any time.
•Allows a student to quickly join an available course
•Enables multiple students to be connected to a single instructor and
course
•Permits a student to join a course that has already been started and
preview previously generated information
•Contains an on line help utility
•Enables the student to communicate directly with the instructor by
sending and receiving messages

CarbonCopy
CarbonCopy is a program within RaxcoSupport that creates a log file of
your terminal session. You have the option of recording every byte of
information that passes between your terminal and the system, or only
your input into the system. It allows you to preserve a record of anything
done at your terminal, for later review and analysis.
•As a diagnostic tool – For instance, if you are running into problems
with a particular application, you can create a log file of your activity so
that support personnel can see exactly what you did without having to
duplicate the procedure,
•As documentation – At some sites these log files are created, edited,
and then included in documentation.
•As a tool for detecting software problems – You can place a command
to turn on CarbonCopy in a DCL command file so that unexpected
events or errors with code can be captured as the occur. This is
especially useful in tracking random problems that are occurring
internally and that would otherwise go unnoticed

FRAMER
FRAMER is designed to convert log files for output to a
specified terminal or printer. For example, you can use
FRAMER to convert the CarbonCopy log files that were left
in virtual format.

•Format log files for output to a printer for documentation or
hard copy records
•View a log file one frame at a time, saving to an output file
only selected frames
•Convert an entire log file

Window
WINDOW allows you to run multiple sessions from a single physical
terminal. You can switch from one session to another, at any time, as if
there were several terminals sitting on your desk. Each WINDOW session
occupies the entire screen, exactly as though it were the only process
running. A record of each session’s screen is maintained. In addition,
your display is automatically updated when you change sessions.
WINDOW is also a valuable documentation tool. When you are in a
WINDOW session, you can save a screen full of information to a file.

There are a number of ways to execute WINDOW commands.
•One method is to issue WINDOW commands at the WINDOW> prompt.
WINDOW commands are “DCL-like” in appearance
•A second method involves defining a key to execute one or more
WINDOW commands with a single keystroke.
•A third method is to place a series of WINDOW commands in command
file.

CALOUT
CALOUT is designed to provide you with extended
communications capability. It is responsible for establishing
the link between your host system, modem, and a remote
system. CALOUT operates in two distinct modes (command,
terminal).
•In command mode you directly enter CALOUT commands. These
commands allow you to: 1) control the host-modem-remote pathway; 2)
transfer files, and execute macros and command files. CALOUT
commands are entered at the CALOUT> prompt.
•In terminal mode you send commands to the modem. While in this
mode, you execute modem commands to dial the remote system. Once
you connect to the remote system, commands are sent as though you were
directly connected to it. In terminal mode, everything you type is
interpreted by the modem and remote system as a command

CALOUT allows you to:
•Access a number of common information networks, such as Western
Union’s TELEX, EASYLINK, and WESTLAW.

•Access a remote system from a host system, and then use the remote
system as though you were connected to it directly.
•Transfer all types of files between the host system and a remote system,
running the OpenVMS operating system.

•Transfer all type of files between the host system and a remote system that
supports XMODEM protocol (including personal computers).
•Transfer text files between the host system and any remote system that has
an asynchronous ASCII port.

•Create and execute macros and command files to automate the
communication link.
•Create and display log files of remote system activities.

RAXMASTER
The Performance Suite™ is a comprehensive OpenVMS
performance solution, which integrates disk optimization,
caching, dynamic system tuning, and RMS file
restructuring to solve the most common performance
problems.
•Improves I/O performance by utilizing unused main memory to store
data, reducing I/Os to physical disk.
•Eliminates file fragmentation with a single pass on the disk, open-file
defragmentation included.
•Intelligently positions files on the disk to minimize average seek times
and delay re-fragmentation .
•Tunes the system automatically in response to changing workloads and
interactive usage.
•Eliminates RMS index file fragmentation on-line and tunes FDL settings.

Performance Suite™ applications

•PerfectDisk™
•UltraDisk™
•PerfectCache™
•PerfectTune™

PerfectDisk™
PerfectDisk is system software that is designed to aid disk
management operations.
PerfectDisk provides the system manager with a
comprehensive Disk I/O System. Disk optimization makes
disk files and free space contiguous. Files and free space are
optimally placed on the disk to minimize the number and
duration of seeks. Disk optimization improves overall disk
I/O performance by focusing on seek activity, in addition to
correcting the basic problem of file fragmentation.
•A Disk Optimizer/Defragmenter
•A Disk Monitor/Reporter

PerfectDisk Features
•Single pass defragmentation and optimization
•Optimal file placement
•Schedule & throttling

•Real-time monitoring
•Continuous operation
•Menu and DCL interfaces

•Flexible implementation
•Disk and file utilization statistics
•Integrated with PerfectCache

•Works with UltraDisk

UltraDisk™
UltraDisk is Raxco’s performance software for VAX and
ALPHA systems that provides:
•Move open file capability and
•Disk fragmentation operations.

UltraDisk operates continuously and online, requires no
modifications to your existing applications, does not interfere
with your normal processing, and is fully customizable.

UltraDisk Features and Benefits:
•Enhances the disk optimization process by moving open files while they
are being accessed by users. The entire process is transparent to users.
•Performs clusterwide disk fragmentation control operations.
•Significantly reduces the number of newly created file fragments that occur
during the course of normal operations.
•Results in better disk performance because I/O processing occurs with
fewer split I/Os and window turns.
•Reduces CPU overhead in creating and extending files.
•Complements disk optimization (particularly effective with PerfectDisk
because of it’s dynamic file strategy).

•Reduces frequency of running disk defragmentation software.
•Keeps critical files such as system files in same location.
•Provides an online help facility with information about how to run and
customize the software.

PerfectCache™
PerfectCache is system software that is available for VAX and
ALPHA or both. PerfectCache provides both caching and
virtual disk functionality to your system. It can “intercept” and
Service I/Os (through caching) and data access (via virtual
disks) at the software level to reduce disk I/O traffic.

PerfectCache can give you significant gains in Performance and
Faster throughput rates, particularly on systems with many
interactive users and applications. It’s power comes through
three distinct components:
•Disk Cacher
•Virtual Disks
•I/O Monitor

What is Caching?
Caching is the use of memory to hold frequently accessed data
so that physical disk I/Os can be avoided. The memory holds
contents of logical blocks on the physical disk.
Disk I/O requests for reading data will speed up significantly
using caching. This includes request to start programs and
Compilers.
If caching software is running, your system can complete user
Disk I/O requests immediately rather than waiting for the disk
to transfer data.
By significantly decreasing the number of I/O requests
satisfied from disk, caching can improve response time.

Virtual Disk
PerfectCache provides the ability to create virtual disks in
memory. One or more virtual disks may be created; they are
operationally indistinguishable from physical disk and have
access roughly 10 to 100 times faster than physical disks.

A virtual disk is part of memory set up to appear to the
operating system to be a real disk drive. Just like physical disks,
virtual disk are listed using the $ SHOW DEVICE command.
Virtual disks are faster than physical disks. Users can create
files, show directory listings, and perform any other command
normally used for physical drives. Use of virtual disks can
substantially speed up user data access.

When Do I Need Virtual Disks?
You cannot cache virtual disks. If you are not sure whether you
should be using caching or virtual disks, follow these guidelines:
Use caching to speed up your system overall. Add virtual disks
as necessary when you:
•Have lots of temporary files that you want to put on a virtual
disk to speed specific operations (e.g., compiles).
•Need a small disk for specialized purposes, such as testing.

•Want to decide which files and/or users to service from
memory.

Virtual Disk Features and Benefits
The following list summarizes the key features and benefits of
PerfectCache Virtual Disks:
•Performs Data Requests at CPU Speed
•Uses Only A Small amount of Non-paged Pool
•Allows Shadowing to Prevent Data Loss
•Easy to Use

I/O Monitor
PerfectCache’s I/O Monitor is easy to use and will provide a
number of system statistics (about disk I/O usage) that will
help you to identify potential I/O performance bottlenecks.

What is I/O Monitor?
The I/O Monitor is a software utility that will:
•Collect detailed statistics about disk usage on your system.
•Display those statistics.
•Analyze and display file usage statistics.

I/O Monitor
The I/O Monitor consist of three modules: IOM, DMON, and
FMON.

IOM Module
•IOM is used to collect systemwide disk activity statistics
including number of read and write I/Os performed for each
disk on the system.
DMON Module
•DMON is a program that displays the disk statistics as they
are being collected by I/O Monitor.
FMON Module
•FMON is the program that analyzes and displays file statistic
usage.

PerfectTune™
PerfectTune is Raxco’s dynamic system tuning and monitoring
Software that is designed to enhance: a) process scheduling;
b) system process efficiency; c) overall system performance; and
d) system throughput. It runs as a detached process on your
system.
PerfectTune frees system managers from very the
time-consuming and often tedious job of statistically setting
and re-setting parameters due to workload changes in order
to maintain peak system performance.

PerfectTune consist of the following components:
•System Tuner – Evaluates system and per process parameters
and dynamically adjusts them (as needed) to accommodate
fluctuating workloads.
•ANALYZE utility – Detects up to 70 conditions that may exist
on your system and can adversely affect system performance.
These conditions include: a) non-dynamic parameters that
PerfectTune can not override but you may want to change; b)
system conditions impacting negatively on performance that you
may be able to affect; c) system conditions that warn of
hardware or software difficulties.

•System Monitor – Profiles your system activity and workload,
In addition, you can view some of the key tuning adjustments
made by the System Tuner or enhance your overall system
performance and throughput.

PerfectTune consist of the following components
cont.:
•Process Monitor – Displays statistics related to process
efficiency and scheduling; and provides you with a
“snapshot” of some adjustments made to key parameters by
Tuner.

"OpenVMS - standing the test of time a ProvN-Legacy for the
present and the future…"


Slide 24

Partners:
In order to provide our Customers with top quality service,
ProvN/Legacy has formed partnerships with the following
companies:

Product Line:

SecurityGuardTM
WordPerfectTM
TAPESYSTM
THRUwayTM
RaxcoSupportTM

RaxMasterTM

AUDIT
AUDIT: OpenVMS Security Software
Audit enhances native security by providing terminal
session logging, audit trail reduction, analysis, and
reporting, not otherwise available on OpenVMS.
•Analysis by SECMAN
•Customization of reporting analysis
•Selective auditing of users

•Selective auditing by date and time
•Selective auditing by file access

Intruder Alert
Intruder Alert: OpenVMS Intrusion Detection
Intruder Alert provides real time intrusion detection and
response capabilities, which enable administrators to
proactively manage computing environment security.
•Real time intrusion detection
•Can notify via e-mail specified users of security violations
•Can take specified actions against intruders
•INSPECTOR tool allows for reading of open AUDIT logs
•Interacts with AUDIT

KBLock
KBLock: OpenVMS Terminal Protection
KBLock enhances native OpenVMS Security for VAX and
Alpha systems, by providing easily implemented protection
to unattended active terminals. Such functionality is not
otherwise available in standard OpenVMS environments.
•Users can lock their terminal with a single key stroke
•Security Managers can remotely lock terminals
•Customer defined monitoring criteria
•Customer defined action taken on idle terminals
•Easily configured to site security policy

WordPerfect
The most versatile and powerful communications
solution for today’s OpenVMS users.
• Standardize your corporate word processing
across platforms
• Integrate text and graphics
• Print to any of the over 1000 printers supported by
WordPerfect
• Link spreadsheets and graphics to your documents
• Keyboard mapping available
• Users from other platforms easily trained
• Available in multiple languages

Software Partners/32

TAPEsys

TM

THRUway

TM

TAPEsys
TAPESYS is an automated data protection tool that manages a corporation's
most valuable resource - its data. Operating in an OpenVMS environment,
TAPESYS provides a menu-driven suite of functions including backup,
restore, media management, and archiving

•Provides a full set of features for automating the backup and restore of
corporate-wide data
•Provides all the tools needed to manage your tape or cartridge library
•Provides full archiving facilities in addition to media management
•Provides multiple security features
•Users can independently restore files
•Report Menu enabling the operator to produce reports quickly on all
volumes in the library

THRUway
THRUway, The OpenVMS Remote Device Access System, bridges the
gap from a remote VAX or AXP to a central VAX or AXP, simplifies file
access, and provides easy and safe management of remote data from the
main site.
•Transfer data in the context of any standard VMS I/O format, including
BACKUP
•Makes a clustered tape drive appear as a local drive to remote users
•Makes a remote disk drive appear as a local drive
•Works in conjunction with TAPESYS® to schedule drive backups of
remote disk
•Eliminates the need for operator involvement at a remote site

•Uses DCL and menu interfaces

RaxcoSupport

RaxcoSupport is a package of software tools that
makes user support on your OpenVMS computer
systems more efficient and more effective.

•Interactive user assistance, tutoring, and collaboration on
joint projects
•Session recording for troubleshooting and documentation
•Remote computer connections and dial-in, remote-site
support
•User training and group software demonstration
•Multiple terminal sessions and screen displays
•Log file formatting

RaxcoSupport Applications
•CONTRL
•RTMon
•INSTRUCTOR

•ATTEND
•Carbon Copy
•FRAMER

•Window
•CALOUT

CONTRL
An interactive monitoring, training, and user
support Software for OpenVMS VAX, & AXP
systems, as well as running on Itanium. This
product contains two separate programs, CONTRL
& BLOCK
Contrl allows you to interactively monitor terminals
logged onto the system. It has four basic modes
(WATCH, ASSIST, RECALL, SEND).

CONTRL’s monitoring modes:
•WATCH – Enables you to connect to and monitor a
target terminal
•ASSIST – Allows you to connect to a target terminal and
enter data to the target process
•RECALL – Allows you to obtain the DCL-command
recall buffer for a target terminal, and either view it on
screen or write it to a log file
•SEND – Allows you to send input to the target terminal
without leaving the CONTRL command line

Block program:
The BLOCK program is designed to prevent system
users from monitoring your terminal without
permission. It can be accessed at the DCL command
line or automatically executed through
system/personal login procedures.

RTMon:
RTMon is a program that allows RaxcoSupport and
CONTRL, to watch remote (RT) devices. However, it will
not allow you to enter or send data to the process of a user on
a remote device. Once installed, RTMon operates
transparently.
•Connect to an RT device and watch a user on this remote
terminal

•Obtain DCL-command recall buffer for a remote device,
and view it on screen
•Utilize the BLOCK command to prevent system users from
watching the remote device without permission

INSTRUCTOR:
A program within CONTRL or RaxcoSupport that
allows a single instructor to generate information or
demonstrate application software to selected students at one
time. It is an instruction delivery tool.
•Instantaneous two-way communication between instructor
and students
•More proactive instruction sessions
•Control over the content of your instruction sessions
•Financial and time saving in eliminating the need to travel
to different sites to attend training

•More frequent and varied training of staff

ATTEND
ATTEND is used by both RaxcoSupport and CONTRL as an attendance
tool for multiple students. It allows students, with the appropriate
identifier, to join an INSTRUCTOR course. Once admitted to a course a
student can immediately view all materials generated by the instructor. In
addition, the students can send messages to the instructor at any time.
•Allows a student to quickly join an available course
•Enables multiple students to be connected to a single instructor and
course
•Permits a student to join a course that has already been started and
preview previously generated information
•Contains an on line help utility
•Enables the student to communicate directly with the instructor by
sending and receiving messages

CarbonCopy
CarbonCopy is a program within RaxcoSupport that creates a log file of
your terminal session. You have the option of recording every byte of
information that passes between your terminal and the system, or only
your input into the system. It allows you to preserve a record of anything
done at your terminal, for later review and analysis.
•As a diagnostic tool – For instance, if you are running into problems
with a particular application, you can create a log file of your activity so
that support personnel can see exactly what you did without having to
duplicate the procedure,
•As documentation – At some sites these log files are created, edited,
and then included in documentation.
•As a tool for detecting software problems – You can place a command
to turn on CarbonCopy in a DCL command file so that unexpected
events or errors with code can be captured as the occur. This is
especially useful in tracking random problems that are occurring
internally and that would otherwise go unnoticed

FRAMER
FRAMER is designed to convert log files for output to a
specified terminal or printer. For example, you can use
FRAMER to convert the CarbonCopy log files that were left
in virtual format.

•Format log files for output to a printer for documentation or
hard copy records
•View a log file one frame at a time, saving to an output file
only selected frames
•Convert an entire log file

Window
WINDOW allows you to run multiple sessions from a single physical
terminal. You can switch from one session to another, at any time, as if
there were several terminals sitting on your desk. Each WINDOW session
occupies the entire screen, exactly as though it were the only process
running. A record of each session’s screen is maintained. In addition,
your display is automatically updated when you change sessions.
WINDOW is also a valuable documentation tool. When you are in a
WINDOW session, you can save a screen full of information to a file.

There are a number of ways to execute WINDOW commands.
•One method is to issue WINDOW commands at the WINDOW> prompt.
WINDOW commands are “DCL-like” in appearance
•A second method involves defining a key to execute one or more
WINDOW commands with a single keystroke.
•A third method is to place a series of WINDOW commands in command
file.

CALOUT
CALOUT is designed to provide you with extended
communications capability. It is responsible for establishing
the link between your host system, modem, and a remote
system. CALOUT operates in two distinct modes (command,
terminal).
•In command mode you directly enter CALOUT commands. These
commands allow you to: 1) control the host-modem-remote pathway; 2)
transfer files, and execute macros and command files. CALOUT
commands are entered at the CALOUT> prompt.
•In terminal mode you send commands to the modem. While in this
mode, you execute modem commands to dial the remote system. Once
you connect to the remote system, commands are sent as though you were
directly connected to it. In terminal mode, everything you type is
interpreted by the modem and remote system as a command

CALOUT allows you to:
•Access a number of common information networks, such as Western
Union’s TELEX, EASYLINK, and WESTLAW.

•Access a remote system from a host system, and then use the remote
system as though you were connected to it directly.
•Transfer all types of files between the host system and a remote system,
running the OpenVMS operating system.

•Transfer all type of files between the host system and a remote system that
supports XMODEM protocol (including personal computers).
•Transfer text files between the host system and any remote system that has
an asynchronous ASCII port.

•Create and execute macros and command files to automate the
communication link.
•Create and display log files of remote system activities.

RAXMASTER
The Performance Suite™ is a comprehensive OpenVMS
performance solution, which integrates disk optimization,
caching, dynamic system tuning, and RMS file
restructuring to solve the most common performance
problems.
•Improves I/O performance by utilizing unused main memory to store
data, reducing I/Os to physical disk.
•Eliminates file fragmentation with a single pass on the disk, open-file
defragmentation included.
•Intelligently positions files on the disk to minimize average seek times
and delay re-fragmentation .
•Tunes the system automatically in response to changing workloads and
interactive usage.
•Eliminates RMS index file fragmentation on-line and tunes FDL settings.

Performance Suite™ applications

•PerfectDisk™
•UltraDisk™
•PerfectCache™
•PerfectTune™

PerfectDisk™
PerfectDisk is system software that is designed to aid disk
management operations.
PerfectDisk provides the system manager with a
comprehensive Disk I/O System. Disk optimization makes
disk files and free space contiguous. Files and free space are
optimally placed on the disk to minimize the number and
duration of seeks. Disk optimization improves overall disk
I/O performance by focusing on seek activity, in addition to
correcting the basic problem of file fragmentation.
•A Disk Optimizer/Defragmenter
•A Disk Monitor/Reporter

PerfectDisk Features
•Single pass defragmentation and optimization
•Optimal file placement
•Schedule & throttling

•Real-time monitoring
•Continuous operation
•Menu and DCL interfaces

•Flexible implementation
•Disk and file utilization statistics
•Integrated with PerfectCache

•Works with UltraDisk

UltraDisk™
UltraDisk is Raxco’s performance software for VAX and
ALPHA systems that provides:
•Move open file capability and
•Disk fragmentation operations.

UltraDisk operates continuously and online, requires no
modifications to your existing applications, does not interfere
with your normal processing, and is fully customizable.

UltraDisk Features and Benefits:
•Enhances the disk optimization process by moving open files while they
are being accessed by users. The entire process is transparent to users.
•Performs clusterwide disk fragmentation control operations.
•Significantly reduces the number of newly created file fragments that occur
during the course of normal operations.
•Results in better disk performance because I/O processing occurs with
fewer split I/Os and window turns.
•Reduces CPU overhead in creating and extending files.
•Complements disk optimization (particularly effective with PerfectDisk
because of it’s dynamic file strategy).

•Reduces frequency of running disk defragmentation software.
•Keeps critical files such as system files in same location.
•Provides an online help facility with information about how to run and
customize the software.

PerfectCache™
PerfectCache is system software that is available for VAX and
ALPHA or both. PerfectCache provides both caching and
virtual disk functionality to your system. It can “intercept” and
Service I/Os (through caching) and data access (via virtual
disks) at the software level to reduce disk I/O traffic.

PerfectCache can give you significant gains in Performance and
Faster throughput rates, particularly on systems with many
interactive users and applications. It’s power comes through
three distinct components:
•Disk Cacher
•Virtual Disks
•I/O Monitor

What is Caching?
Caching is the use of memory to hold frequently accessed data
so that physical disk I/Os can be avoided. The memory holds
contents of logical blocks on the physical disk.
Disk I/O requests for reading data will speed up significantly
using caching. This includes request to start programs and
Compilers.
If caching software is running, your system can complete user
Disk I/O requests immediately rather than waiting for the disk
to transfer data.
By significantly decreasing the number of I/O requests
satisfied from disk, caching can improve response time.

Virtual Disk
PerfectCache provides the ability to create virtual disks in
memory. One or more virtual disks may be created; they are
operationally indistinguishable from physical disk and have
access roughly 10 to 100 times faster than physical disks.

A virtual disk is part of memory set up to appear to the
operating system to be a real disk drive. Just like physical disks,
virtual disk are listed using the $ SHOW DEVICE command.
Virtual disks are faster than physical disks. Users can create
files, show directory listings, and perform any other command
normally used for physical drives. Use of virtual disks can
substantially speed up user data access.

When Do I Need Virtual Disks?
You cannot cache virtual disks. If you are not sure whether you
should be using caching or virtual disks, follow these guidelines:
Use caching to speed up your system overall. Add virtual disks
as necessary when you:
•Have lots of temporary files that you want to put on a virtual
disk to speed specific operations (e.g., compiles).
•Need a small disk for specialized purposes, such as testing.

•Want to decide which files and/or users to service from
memory.

Virtual Disk Features and Benefits
The following list summarizes the key features and benefits of
PerfectCache Virtual Disks:
•Performs Data Requests at CPU Speed
•Uses Only A Small amount of Non-paged Pool
•Allows Shadowing to Prevent Data Loss
•Easy to Use

I/O Monitor
PerfectCache’s I/O Monitor is easy to use and will provide a
number of system statistics (about disk I/O usage) that will
help you to identify potential I/O performance bottlenecks.

What is I/O Monitor?
The I/O Monitor is a software utility that will:
•Collect detailed statistics about disk usage on your system.
•Display those statistics.
•Analyze and display file usage statistics.

I/O Monitor
The I/O Monitor consist of three modules: IOM, DMON, and
FMON.

IOM Module
•IOM is used to collect systemwide disk activity statistics
including number of read and write I/Os performed for each
disk on the system.
DMON Module
•DMON is a program that displays the disk statistics as they
are being collected by I/O Monitor.
FMON Module
•FMON is the program that analyzes and displays file statistic
usage.

PerfectTune™
PerfectTune is Raxco’s dynamic system tuning and monitoring
Software that is designed to enhance: a) process scheduling;
b) system process efficiency; c) overall system performance; and
d) system throughput. It runs as a detached process on your
system.
PerfectTune frees system managers from very the
time-consuming and often tedious job of statistically setting
and re-setting parameters due to workload changes in order
to maintain peak system performance.

PerfectTune consist of the following components:
•System Tuner – Evaluates system and per process parameters
and dynamically adjusts them (as needed) to accommodate
fluctuating workloads.
•ANALYZE utility – Detects up to 70 conditions that may exist
on your system and can adversely affect system performance.
These conditions include: a) non-dynamic parameters that
PerfectTune can not override but you may want to change; b)
system conditions impacting negatively on performance that you
may be able to affect; c) system conditions that warn of
hardware or software difficulties.

•System Monitor – Profiles your system activity and workload,
In addition, you can view some of the key tuning adjustments
made by the System Tuner or enhance your overall system
performance and throughput.

PerfectTune consist of the following components
cont.:
•Process Monitor – Displays statistics related to process
efficiency and scheduling; and provides you with a
“snapshot” of some adjustments made to key parameters by
Tuner.

"OpenVMS - standing the test of time a ProvN-Legacy for the
present and the future…"


Slide 25

Partners:
In order to provide our Customers with top quality service,
ProvN/Legacy has formed partnerships with the following
companies:

Product Line:

SecurityGuardTM
WordPerfectTM
TAPESYSTM
THRUwayTM
RaxcoSupportTM

RaxMasterTM

AUDIT
AUDIT: OpenVMS Security Software
Audit enhances native security by providing terminal
session logging, audit trail reduction, analysis, and
reporting, not otherwise available on OpenVMS.
•Analysis by SECMAN
•Customization of reporting analysis
•Selective auditing of users

•Selective auditing by date and time
•Selective auditing by file access

Intruder Alert
Intruder Alert: OpenVMS Intrusion Detection
Intruder Alert provides real time intrusion detection and
response capabilities, which enable administrators to
proactively manage computing environment security.
•Real time intrusion detection
•Can notify via e-mail specified users of security violations
•Can take specified actions against intruders
•INSPECTOR tool allows for reading of open AUDIT logs
•Interacts with AUDIT

KBLock
KBLock: OpenVMS Terminal Protection
KBLock enhances native OpenVMS Security for VAX and
Alpha systems, by providing easily implemented protection
to unattended active terminals. Such functionality is not
otherwise available in standard OpenVMS environments.
•Users can lock their terminal with a single key stroke
•Security Managers can remotely lock terminals
•Customer defined monitoring criteria
•Customer defined action taken on idle terminals
•Easily configured to site security policy

WordPerfect
The most versatile and powerful communications
solution for today’s OpenVMS users.
• Standardize your corporate word processing
across platforms
• Integrate text and graphics
• Print to any of the over 1000 printers supported by
WordPerfect
• Link spreadsheets and graphics to your documents
• Keyboard mapping available
• Users from other platforms easily trained
• Available in multiple languages

Software Partners/32

TAPEsys

TM

THRUway

TM

TAPEsys
TAPESYS is an automated data protection tool that manages a corporation's
most valuable resource - its data. Operating in an OpenVMS environment,
TAPESYS provides a menu-driven suite of functions including backup,
restore, media management, and archiving

•Provides a full set of features for automating the backup and restore of
corporate-wide data
•Provides all the tools needed to manage your tape or cartridge library
•Provides full archiving facilities in addition to media management
•Provides multiple security features
•Users can independently restore files
•Report Menu enabling the operator to produce reports quickly on all
volumes in the library

THRUway
THRUway, The OpenVMS Remote Device Access System, bridges the
gap from a remote VAX or AXP to a central VAX or AXP, simplifies file
access, and provides easy and safe management of remote data from the
main site.
•Transfer data in the context of any standard VMS I/O format, including
BACKUP
•Makes a clustered tape drive appear as a local drive to remote users
•Makes a remote disk drive appear as a local drive
•Works in conjunction with TAPESYS® to schedule drive backups of
remote disk
•Eliminates the need for operator involvement at a remote site

•Uses DCL and menu interfaces

RaxcoSupport

RaxcoSupport is a package of software tools that
makes user support on your OpenVMS computer
systems more efficient and more effective.

•Interactive user assistance, tutoring, and collaboration on
joint projects
•Session recording for troubleshooting and documentation
•Remote computer connections and dial-in, remote-site
support
•User training and group software demonstration
•Multiple terminal sessions and screen displays
•Log file formatting

RaxcoSupport Applications
•CONTRL
•RTMon
•INSTRUCTOR

•ATTEND
•Carbon Copy
•FRAMER

•Window
•CALOUT

CONTRL
An interactive monitoring, training, and user
support Software for OpenVMS VAX, & AXP
systems, as well as running on Itanium. This
product contains two separate programs, CONTRL
& BLOCK
Contrl allows you to interactively monitor terminals
logged onto the system. It has four basic modes
(WATCH, ASSIST, RECALL, SEND).

CONTRL’s monitoring modes:
•WATCH – Enables you to connect to and monitor a
target terminal
•ASSIST – Allows you to connect to a target terminal and
enter data to the target process
•RECALL – Allows you to obtain the DCL-command
recall buffer for a target terminal, and either view it on
screen or write it to a log file
•SEND – Allows you to send input to the target terminal
without leaving the CONTRL command line

Block program:
The BLOCK program is designed to prevent system
users from monitoring your terminal without
permission. It can be accessed at the DCL command
line or automatically executed through
system/personal login procedures.

RTMon:
RTMon is a program that allows RaxcoSupport and
CONTRL, to watch remote (RT) devices. However, it will
not allow you to enter or send data to the process of a user on
a remote device. Once installed, RTMon operates
transparently.
•Connect to an RT device and watch a user on this remote
terminal

•Obtain DCL-command recall buffer for a remote device,
and view it on screen
•Utilize the BLOCK command to prevent system users from
watching the remote device without permission

INSTRUCTOR:
A program within CONTRL or RaxcoSupport that
allows a single instructor to generate information or
demonstrate application software to selected students at one
time. It is an instruction delivery tool.
•Instantaneous two-way communication between instructor
and students
•More proactive instruction sessions
•Control over the content of your instruction sessions
•Financial and time saving in eliminating the need to travel
to different sites to attend training

•More frequent and varied training of staff

ATTEND
ATTEND is used by both RaxcoSupport and CONTRL as an attendance
tool for multiple students. It allows students, with the appropriate
identifier, to join an INSTRUCTOR course. Once admitted to a course a
student can immediately view all materials generated by the instructor. In
addition, the students can send messages to the instructor at any time.
•Allows a student to quickly join an available course
•Enables multiple students to be connected to a single instructor and
course
•Permits a student to join a course that has already been started and
preview previously generated information
•Contains an on line help utility
•Enables the student to communicate directly with the instructor by
sending and receiving messages

CarbonCopy
CarbonCopy is a program within RaxcoSupport that creates a log file of
your terminal session. You have the option of recording every byte of
information that passes between your terminal and the system, or only
your input into the system. It allows you to preserve a record of anything
done at your terminal, for later review and analysis.
•As a diagnostic tool – For instance, if you are running into problems
with a particular application, you can create a log file of your activity so
that support personnel can see exactly what you did without having to
duplicate the procedure,
•As documentation – At some sites these log files are created, edited,
and then included in documentation.
•As a tool for detecting software problems – You can place a command
to turn on CarbonCopy in a DCL command file so that unexpected
events or errors with code can be captured as the occur. This is
especially useful in tracking random problems that are occurring
internally and that would otherwise go unnoticed

FRAMER
FRAMER is designed to convert log files for output to a
specified terminal or printer. For example, you can use
FRAMER to convert the CarbonCopy log files that were left
in virtual format.

•Format log files for output to a printer for documentation or
hard copy records
•View a log file one frame at a time, saving to an output file
only selected frames
•Convert an entire log file

Window
WINDOW allows you to run multiple sessions from a single physical
terminal. You can switch from one session to another, at any time, as if
there were several terminals sitting on your desk. Each WINDOW session
occupies the entire screen, exactly as though it were the only process
running. A record of each session’s screen is maintained. In addition,
your display is automatically updated when you change sessions.
WINDOW is also a valuable documentation tool. When you are in a
WINDOW session, you can save a screen full of information to a file.

There are a number of ways to execute WINDOW commands.
•One method is to issue WINDOW commands at the WINDOW> prompt.
WINDOW commands are “DCL-like” in appearance
•A second method involves defining a key to execute one or more
WINDOW commands with a single keystroke.
•A third method is to place a series of WINDOW commands in command
file.

CALOUT
CALOUT is designed to provide you with extended
communications capability. It is responsible for establishing
the link between your host system, modem, and a remote
system. CALOUT operates in two distinct modes (command,
terminal).
•In command mode you directly enter CALOUT commands. These
commands allow you to: 1) control the host-modem-remote pathway; 2)
transfer files, and execute macros and command files. CALOUT
commands are entered at the CALOUT> prompt.
•In terminal mode you send commands to the modem. While in this
mode, you execute modem commands to dial the remote system. Once
you connect to the remote system, commands are sent as though you were
directly connected to it. In terminal mode, everything you type is
interpreted by the modem and remote system as a command

CALOUT allows you to:
•Access a number of common information networks, such as Western
Union’s TELEX, EASYLINK, and WESTLAW.

•Access a remote system from a host system, and then use the remote
system as though you were connected to it directly.
•Transfer all types of files between the host system and a remote system,
running the OpenVMS operating system.

•Transfer all type of files between the host system and a remote system that
supports XMODEM protocol (including personal computers).
•Transfer text files between the host system and any remote system that has
an asynchronous ASCII port.

•Create and execute macros and command files to automate the
communication link.
•Create and display log files of remote system activities.

RAXMASTER
The Performance Suite™ is a comprehensive OpenVMS
performance solution, which integrates disk optimization,
caching, dynamic system tuning, and RMS file
restructuring to solve the most common performance
problems.
•Improves I/O performance by utilizing unused main memory to store
data, reducing I/Os to physical disk.
•Eliminates file fragmentation with a single pass on the disk, open-file
defragmentation included.
•Intelligently positions files on the disk to minimize average seek times
and delay re-fragmentation .
•Tunes the system automatically in response to changing workloads and
interactive usage.
•Eliminates RMS index file fragmentation on-line and tunes FDL settings.

Performance Suite™ applications

•PerfectDisk™
•UltraDisk™
•PerfectCache™
•PerfectTune™

PerfectDisk™
PerfectDisk is system software that is designed to aid disk
management operations.
PerfectDisk provides the system manager with a
comprehensive Disk I/O System. Disk optimization makes
disk files and free space contiguous. Files and free space are
optimally placed on the disk to minimize the number and
duration of seeks. Disk optimization improves overall disk
I/O performance by focusing on seek activity, in addition to
correcting the basic problem of file fragmentation.
•A Disk Optimizer/Defragmenter
•A Disk Monitor/Reporter

PerfectDisk Features
•Single pass defragmentation and optimization
•Optimal file placement
•Schedule & throttling

•Real-time monitoring
•Continuous operation
•Menu and DCL interfaces

•Flexible implementation
•Disk and file utilization statistics
•Integrated with PerfectCache

•Works with UltraDisk

UltraDisk™
UltraDisk is Raxco’s performance software for VAX and
ALPHA systems that provides:
•Move open file capability and
•Disk fragmentation operations.

UltraDisk operates continuously and online, requires no
modifications to your existing applications, does not interfere
with your normal processing, and is fully customizable.

UltraDisk Features and Benefits:
•Enhances the disk optimization process by moving open files while they
are being accessed by users. The entire process is transparent to users.
•Performs clusterwide disk fragmentation control operations.
•Significantly reduces the number of newly created file fragments that occur
during the course of normal operations.
•Results in better disk performance because I/O processing occurs with
fewer split I/Os and window turns.
•Reduces CPU overhead in creating and extending files.
•Complements disk optimization (particularly effective with PerfectDisk
because of it’s dynamic file strategy).

•Reduces frequency of running disk defragmentation software.
•Keeps critical files such as system files in same location.
•Provides an online help facility with information about how to run and
customize the software.

PerfectCache™
PerfectCache is system software that is available for VAX and
ALPHA or both. PerfectCache provides both caching and
virtual disk functionality to your system. It can “intercept” and
Service I/Os (through caching) and data access (via virtual
disks) at the software level to reduce disk I/O traffic.

PerfectCache can give you significant gains in Performance and
Faster throughput rates, particularly on systems with many
interactive users and applications. It’s power comes through
three distinct components:
•Disk Cacher
•Virtual Disks
•I/O Monitor

What is Caching?
Caching is the use of memory to hold frequently accessed data
so that physical disk I/Os can be avoided. The memory holds
contents of logical blocks on the physical disk.
Disk I/O requests for reading data will speed up significantly
using caching. This includes request to start programs and
Compilers.
If caching software is running, your system can complete user
Disk I/O requests immediately rather than waiting for the disk
to transfer data.
By significantly decreasing the number of I/O requests
satisfied from disk, caching can improve response time.

Virtual Disk
PerfectCache provides the ability to create virtual disks in
memory. One or more virtual disks may be created; they are
operationally indistinguishable from physical disk and have
access roughly 10 to 100 times faster than physical disks.

A virtual disk is part of memory set up to appear to the
operating system to be a real disk drive. Just like physical disks,
virtual disk are listed using the $ SHOW DEVICE command.
Virtual disks are faster than physical disks. Users can create
files, show directory listings, and perform any other command
normally used for physical drives. Use of virtual disks can
substantially speed up user data access.

When Do I Need Virtual Disks?
You cannot cache virtual disks. If you are not sure whether you
should be using caching or virtual disks, follow these guidelines:
Use caching to speed up your system overall. Add virtual disks
as necessary when you:
•Have lots of temporary files that you want to put on a virtual
disk to speed specific operations (e.g., compiles).
•Need a small disk for specialized purposes, such as testing.

•Want to decide which files and/or users to service from
memory.

Virtual Disk Features and Benefits
The following list summarizes the key features and benefits of
PerfectCache Virtual Disks:
•Performs Data Requests at CPU Speed
•Uses Only A Small amount of Non-paged Pool
•Allows Shadowing to Prevent Data Loss
•Easy to Use

I/O Monitor
PerfectCache’s I/O Monitor is easy to use and will provide a
number of system statistics (about disk I/O usage) that will
help you to identify potential I/O performance bottlenecks.

What is I/O Monitor?
The I/O Monitor is a software utility that will:
•Collect detailed statistics about disk usage on your system.
•Display those statistics.
•Analyze and display file usage statistics.

I/O Monitor
The I/O Monitor consist of three modules: IOM, DMON, and
FMON.

IOM Module
•IOM is used to collect systemwide disk activity statistics
including number of read and write I/Os performed for each
disk on the system.
DMON Module
•DMON is a program that displays the disk statistics as they
are being collected by I/O Monitor.
FMON Module
•FMON is the program that analyzes and displays file statistic
usage.

PerfectTune™
PerfectTune is Raxco’s dynamic system tuning and monitoring
Software that is designed to enhance: a) process scheduling;
b) system process efficiency; c) overall system performance; and
d) system throughput. It runs as a detached process on your
system.
PerfectTune frees system managers from very the
time-consuming and often tedious job of statistically setting
and re-setting parameters due to workload changes in order
to maintain peak system performance.

PerfectTune consist of the following components:
•System Tuner – Evaluates system and per process parameters
and dynamically adjusts them (as needed) to accommodate
fluctuating workloads.
•ANALYZE utility – Detects up to 70 conditions that may exist
on your system and can adversely affect system performance.
These conditions include: a) non-dynamic parameters that
PerfectTune can not override but you may want to change; b)
system conditions impacting negatively on performance that you
may be able to affect; c) system conditions that warn of
hardware or software difficulties.

•System Monitor – Profiles your system activity and workload,
In addition, you can view some of the key tuning adjustments
made by the System Tuner or enhance your overall system
performance and throughput.

PerfectTune consist of the following components
cont.:
•Process Monitor – Displays statistics related to process
efficiency and scheduling; and provides you with a
“snapshot” of some adjustments made to key parameters by
Tuner.

"OpenVMS - standing the test of time a ProvN-Legacy for the
present and the future…"


Slide 26

Partners:
In order to provide our Customers with top quality service,
ProvN/Legacy has formed partnerships with the following
companies:

Product Line:

SecurityGuardTM
WordPerfectTM
TAPESYSTM
THRUwayTM
RaxcoSupportTM

RaxMasterTM

AUDIT
AUDIT: OpenVMS Security Software
Audit enhances native security by providing terminal
session logging, audit trail reduction, analysis, and
reporting, not otherwise available on OpenVMS.
•Analysis by SECMAN
•Customization of reporting analysis
•Selective auditing of users

•Selective auditing by date and time
•Selective auditing by file access

Intruder Alert
Intruder Alert: OpenVMS Intrusion Detection
Intruder Alert provides real time intrusion detection and
response capabilities, which enable administrators to
proactively manage computing environment security.
•Real time intrusion detection
•Can notify via e-mail specified users of security violations
•Can take specified actions against intruders
•INSPECTOR tool allows for reading of open AUDIT logs
•Interacts with AUDIT

KBLock
KBLock: OpenVMS Terminal Protection
KBLock enhances native OpenVMS Security for VAX and
Alpha systems, by providing easily implemented protection
to unattended active terminals. Such functionality is not
otherwise available in standard OpenVMS environments.
•Users can lock their terminal with a single key stroke
•Security Managers can remotely lock terminals
•Customer defined monitoring criteria
•Customer defined action taken on idle terminals
•Easily configured to site security policy

WordPerfect
The most versatile and powerful communications
solution for today’s OpenVMS users.
• Standardize your corporate word processing
across platforms
• Integrate text and graphics
• Print to any of the over 1000 printers supported by
WordPerfect
• Link spreadsheets and graphics to your documents
• Keyboard mapping available
• Users from other platforms easily trained
• Available in multiple languages

Software Partners/32

TAPEsys

TM

THRUway

TM

TAPEsys
TAPESYS is an automated data protection tool that manages a corporation's
most valuable resource - its data. Operating in an OpenVMS environment,
TAPESYS provides a menu-driven suite of functions including backup,
restore, media management, and archiving

•Provides a full set of features for automating the backup and restore of
corporate-wide data
•Provides all the tools needed to manage your tape or cartridge library
•Provides full archiving facilities in addition to media management
•Provides multiple security features
•Users can independently restore files
•Report Menu enabling the operator to produce reports quickly on all
volumes in the library

THRUway
THRUway, The OpenVMS Remote Device Access System, bridges the
gap from a remote VAX or AXP to a central VAX or AXP, simplifies file
access, and provides easy and safe management of remote data from the
main site.
•Transfer data in the context of any standard VMS I/O format, including
BACKUP
•Makes a clustered tape drive appear as a local drive to remote users
•Makes a remote disk drive appear as a local drive
•Works in conjunction with TAPESYS® to schedule drive backups of
remote disk
•Eliminates the need for operator involvement at a remote site

•Uses DCL and menu interfaces

RaxcoSupport

RaxcoSupport is a package of software tools that
makes user support on your OpenVMS computer
systems more efficient and more effective.

•Interactive user assistance, tutoring, and collaboration on
joint projects
•Session recording for troubleshooting and documentation
•Remote computer connections and dial-in, remote-site
support
•User training and group software demonstration
•Multiple terminal sessions and screen displays
•Log file formatting

RaxcoSupport Applications
•CONTRL
•RTMon
•INSTRUCTOR

•ATTEND
•Carbon Copy
•FRAMER

•Window
•CALOUT

CONTRL
An interactive monitoring, training, and user
support Software for OpenVMS VAX, & AXP
systems, as well as running on Itanium. This
product contains two separate programs, CONTRL
& BLOCK
Contrl allows you to interactively monitor terminals
logged onto the system. It has four basic modes
(WATCH, ASSIST, RECALL, SEND).

CONTRL’s monitoring modes:
•WATCH – Enables you to connect to and monitor a
target terminal
•ASSIST – Allows you to connect to a target terminal and
enter data to the target process
•RECALL – Allows you to obtain the DCL-command
recall buffer for a target terminal, and either view it on
screen or write it to a log file
•SEND – Allows you to send input to the target terminal
without leaving the CONTRL command line

Block program:
The BLOCK program is designed to prevent system
users from monitoring your terminal without
permission. It can be accessed at the DCL command
line or automatically executed through
system/personal login procedures.

RTMon:
RTMon is a program that allows RaxcoSupport and
CONTRL, to watch remote (RT) devices. However, it will
not allow you to enter or send data to the process of a user on
a remote device. Once installed, RTMon operates
transparently.
•Connect to an RT device and watch a user on this remote
terminal

•Obtain DCL-command recall buffer for a remote device,
and view it on screen
•Utilize the BLOCK command to prevent system users from
watching the remote device without permission

INSTRUCTOR:
A program within CONTRL or RaxcoSupport that
allows a single instructor to generate information or
demonstrate application software to selected students at one
time. It is an instruction delivery tool.
•Instantaneous two-way communication between instructor
and students
•More proactive instruction sessions
•Control over the content of your instruction sessions
•Financial and time saving in eliminating the need to travel
to different sites to attend training

•More frequent and varied training of staff

ATTEND
ATTEND is used by both RaxcoSupport and CONTRL as an attendance
tool for multiple students. It allows students, with the appropriate
identifier, to join an INSTRUCTOR course. Once admitted to a course a
student can immediately view all materials generated by the instructor. In
addition, the students can send messages to the instructor at any time.
•Allows a student to quickly join an available course
•Enables multiple students to be connected to a single instructor and
course
•Permits a student to join a course that has already been started and
preview previously generated information
•Contains an on line help utility
•Enables the student to communicate directly with the instructor by
sending and receiving messages

CarbonCopy
CarbonCopy is a program within RaxcoSupport that creates a log file of
your terminal session. You have the option of recording every byte of
information that passes between your terminal and the system, or only
your input into the system. It allows you to preserve a record of anything
done at your terminal, for later review and analysis.
•As a diagnostic tool – For instance, if you are running into problems
with a particular application, you can create a log file of your activity so
that support personnel can see exactly what you did without having to
duplicate the procedure,
•As documentation – At some sites these log files are created, edited,
and then included in documentation.
•As a tool for detecting software problems – You can place a command
to turn on CarbonCopy in a DCL command file so that unexpected
events or errors with code can be captured as the occur. This is
especially useful in tracking random problems that are occurring
internally and that would otherwise go unnoticed

FRAMER
FRAMER is designed to convert log files for output to a
specified terminal or printer. For example, you can use
FRAMER to convert the CarbonCopy log files that were left
in virtual format.

•Format log files for output to a printer for documentation or
hard copy records
•View a log file one frame at a time, saving to an output file
only selected frames
•Convert an entire log file

Window
WINDOW allows you to run multiple sessions from a single physical
terminal. You can switch from one session to another, at any time, as if
there were several terminals sitting on your desk. Each WINDOW session
occupies the entire screen, exactly as though it were the only process
running. A record of each session’s screen is maintained. In addition,
your display is automatically updated when you change sessions.
WINDOW is also a valuable documentation tool. When you are in a
WINDOW session, you can save a screen full of information to a file.

There are a number of ways to execute WINDOW commands.
•One method is to issue WINDOW commands at the WINDOW> prompt.
WINDOW commands are “DCL-like” in appearance
•A second method involves defining a key to execute one or more
WINDOW commands with a single keystroke.
•A third method is to place a series of WINDOW commands in command
file.

CALOUT
CALOUT is designed to provide you with extended
communications capability. It is responsible for establishing
the link between your host system, modem, and a remote
system. CALOUT operates in two distinct modes (command,
terminal).
•In command mode you directly enter CALOUT commands. These
commands allow you to: 1) control the host-modem-remote pathway; 2)
transfer files, and execute macros and command files. CALOUT
commands are entered at the CALOUT> prompt.
•In terminal mode you send commands to the modem. While in this
mode, you execute modem commands to dial the remote system. Once
you connect to the remote system, commands are sent as though you were
directly connected to it. In terminal mode, everything you type is
interpreted by the modem and remote system as a command

CALOUT allows you to:
•Access a number of common information networks, such as Western
Union’s TELEX, EASYLINK, and WESTLAW.

•Access a remote system from a host system, and then use the remote
system as though you were connected to it directly.
•Transfer all types of files between the host system and a remote system,
running the OpenVMS operating system.

•Transfer all type of files between the host system and a remote system that
supports XMODEM protocol (including personal computers).
•Transfer text files between the host system and any remote system that has
an asynchronous ASCII port.

•Create and execute macros and command files to automate the
communication link.
•Create and display log files of remote system activities.

RAXMASTER
The Performance Suite™ is a comprehensive OpenVMS
performance solution, which integrates disk optimization,
caching, dynamic system tuning, and RMS file
restructuring to solve the most common performance
problems.
•Improves I/O performance by utilizing unused main memory to store
data, reducing I/Os to physical disk.
•Eliminates file fragmentation with a single pass on the disk, open-file
defragmentation included.
•Intelligently positions files on the disk to minimize average seek times
and delay re-fragmentation .
•Tunes the system automatically in response to changing workloads and
interactive usage.
•Eliminates RMS index file fragmentation on-line and tunes FDL settings.

Performance Suite™ applications

•PerfectDisk™
•UltraDisk™
•PerfectCache™
•PerfectTune™

PerfectDisk™
PerfectDisk is system software that is designed to aid disk
management operations.
PerfectDisk provides the system manager with a
comprehensive Disk I/O System. Disk optimization makes
disk files and free space contiguous. Files and free space are
optimally placed on the disk to minimize the number and
duration of seeks. Disk optimization improves overall disk
I/O performance by focusing on seek activity, in addition to
correcting the basic problem of file fragmentation.
•A Disk Optimizer/Defragmenter
•A Disk Monitor/Reporter

PerfectDisk Features
•Single pass defragmentation and optimization
•Optimal file placement
•Schedule & throttling

•Real-time monitoring
•Continuous operation
•Menu and DCL interfaces

•Flexible implementation
•Disk and file utilization statistics
•Integrated with PerfectCache

•Works with UltraDisk

UltraDisk™
UltraDisk is Raxco’s performance software for VAX and
ALPHA systems that provides:
•Move open file capability and
•Disk fragmentation operations.

UltraDisk operates continuously and online, requires no
modifications to your existing applications, does not interfere
with your normal processing, and is fully customizable.

UltraDisk Features and Benefits:
•Enhances the disk optimization process by moving open files while they
are being accessed by users. The entire process is transparent to users.
•Performs clusterwide disk fragmentation control operations.
•Significantly reduces the number of newly created file fragments that occur
during the course of normal operations.
•Results in better disk performance because I/O processing occurs with
fewer split I/Os and window turns.
•Reduces CPU overhead in creating and extending files.
•Complements disk optimization (particularly effective with PerfectDisk
because of it’s dynamic file strategy).

•Reduces frequency of running disk defragmentation software.
•Keeps critical files such as system files in same location.
•Provides an online help facility with information about how to run and
customize the software.

PerfectCache™
PerfectCache is system software that is available for VAX and
ALPHA or both. PerfectCache provides both caching and
virtual disk functionality to your system. It can “intercept” and
Service I/Os (through caching) and data access (via virtual
disks) at the software level to reduce disk I/O traffic.

PerfectCache can give you significant gains in Performance and
Faster throughput rates, particularly on systems with many
interactive users and applications. It’s power comes through
three distinct components:
•Disk Cacher
•Virtual Disks
•I/O Monitor

What is Caching?
Caching is the use of memory to hold frequently accessed data
so that physical disk I/Os can be avoided. The memory holds
contents of logical blocks on the physical disk.
Disk I/O requests for reading data will speed up significantly
using caching. This includes request to start programs and
Compilers.
If caching software is running, your system can complete user
Disk I/O requests immediately rather than waiting for the disk
to transfer data.
By significantly decreasing the number of I/O requests
satisfied from disk, caching can improve response time.

Virtual Disk
PerfectCache provides the ability to create virtual disks in
memory. One or more virtual disks may be created; they are
operationally indistinguishable from physical disk and have
access roughly 10 to 100 times faster than physical disks.

A virtual disk is part of memory set up to appear to the
operating system to be a real disk drive. Just like physical disks,
virtual disk are listed using the $ SHOW DEVICE command.
Virtual disks are faster than physical disks. Users can create
files, show directory listings, and perform any other command
normally used for physical drives. Use of virtual disks can
substantially speed up user data access.

When Do I Need Virtual Disks?
You cannot cache virtual disks. If you are not sure whether you
should be using caching or virtual disks, follow these guidelines:
Use caching to speed up your system overall. Add virtual disks
as necessary when you:
•Have lots of temporary files that you want to put on a virtual
disk to speed specific operations (e.g., compiles).
•Need a small disk for specialized purposes, such as testing.

•Want to decide which files and/or users to service from
memory.

Virtual Disk Features and Benefits
The following list summarizes the key features and benefits of
PerfectCache Virtual Disks:
•Performs Data Requests at CPU Speed
•Uses Only A Small amount of Non-paged Pool
•Allows Shadowing to Prevent Data Loss
•Easy to Use

I/O Monitor
PerfectCache’s I/O Monitor is easy to use and will provide a
number of system statistics (about disk I/O usage) that will
help you to identify potential I/O performance bottlenecks.

What is I/O Monitor?
The I/O Monitor is a software utility that will:
•Collect detailed statistics about disk usage on your system.
•Display those statistics.
•Analyze and display file usage statistics.

I/O Monitor
The I/O Monitor consist of three modules: IOM, DMON, and
FMON.

IOM Module
•IOM is used to collect systemwide disk activity statistics
including number of read and write I/Os performed for each
disk on the system.
DMON Module
•DMON is a program that displays the disk statistics as they
are being collected by I/O Monitor.
FMON Module
•FMON is the program that analyzes and displays file statistic
usage.

PerfectTune™
PerfectTune is Raxco’s dynamic system tuning and monitoring
Software that is designed to enhance: a) process scheduling;
b) system process efficiency; c) overall system performance; and
d) system throughput. It runs as a detached process on your
system.
PerfectTune frees system managers from very the
time-consuming and often tedious job of statistically setting
and re-setting parameters due to workload changes in order
to maintain peak system performance.

PerfectTune consist of the following components:
•System Tuner – Evaluates system and per process parameters
and dynamically adjusts them (as needed) to accommodate
fluctuating workloads.
•ANALYZE utility – Detects up to 70 conditions that may exist
on your system and can adversely affect system performance.
These conditions include: a) non-dynamic parameters that
PerfectTune can not override but you may want to change; b)
system conditions impacting negatively on performance that you
may be able to affect; c) system conditions that warn of
hardware or software difficulties.

•System Monitor – Profiles your system activity and workload,
In addition, you can view some of the key tuning adjustments
made by the System Tuner or enhance your overall system
performance and throughput.

PerfectTune consist of the following components
cont.:
•Process Monitor – Displays statistics related to process
efficiency and scheduling; and provides you with a
“snapshot” of some adjustments made to key parameters by
Tuner.

"OpenVMS - standing the test of time a ProvN-Legacy for the
present and the future…"


Slide 27

Partners:
In order to provide our Customers with top quality service,
ProvN/Legacy has formed partnerships with the following
companies:

Product Line:

SecurityGuardTM
WordPerfectTM
TAPESYSTM
THRUwayTM
RaxcoSupportTM

RaxMasterTM

AUDIT
AUDIT: OpenVMS Security Software
Audit enhances native security by providing terminal
session logging, audit trail reduction, analysis, and
reporting, not otherwise available on OpenVMS.
•Analysis by SECMAN
•Customization of reporting analysis
•Selective auditing of users

•Selective auditing by date and time
•Selective auditing by file access

Intruder Alert
Intruder Alert: OpenVMS Intrusion Detection
Intruder Alert provides real time intrusion detection and
response capabilities, which enable administrators to
proactively manage computing environment security.
•Real time intrusion detection
•Can notify via e-mail specified users of security violations
•Can take specified actions against intruders
•INSPECTOR tool allows for reading of open AUDIT logs
•Interacts with AUDIT

KBLock
KBLock: OpenVMS Terminal Protection
KBLock enhances native OpenVMS Security for VAX and
Alpha systems, by providing easily implemented protection
to unattended active terminals. Such functionality is not
otherwise available in standard OpenVMS environments.
•Users can lock their terminal with a single key stroke
•Security Managers can remotely lock terminals
•Customer defined monitoring criteria
•Customer defined action taken on idle terminals
•Easily configured to site security policy

WordPerfect
The most versatile and powerful communications
solution for today’s OpenVMS users.
• Standardize your corporate word processing
across platforms
• Integrate text and graphics
• Print to any of the over 1000 printers supported by
WordPerfect
• Link spreadsheets and graphics to your documents
• Keyboard mapping available
• Users from other platforms easily trained
• Available in multiple languages

Software Partners/32

TAPEsys

TM

THRUway

TM

TAPEsys
TAPESYS is an automated data protection tool that manages a corporation's
most valuable resource - its data. Operating in an OpenVMS environment,
TAPESYS provides a menu-driven suite of functions including backup,
restore, media management, and archiving

•Provides a full set of features for automating the backup and restore of
corporate-wide data
•Provides all the tools needed to manage your tape or cartridge library
•Provides full archiving facilities in addition to media management
•Provides multiple security features
•Users can independently restore files
•Report Menu enabling the operator to produce reports quickly on all
volumes in the library

THRUway
THRUway, The OpenVMS Remote Device Access System, bridges the
gap from a remote VAX or AXP to a central VAX or AXP, simplifies file
access, and provides easy and safe management of remote data from the
main site.
•Transfer data in the context of any standard VMS I/O format, including
BACKUP
•Makes a clustered tape drive appear as a local drive to remote users
•Makes a remote disk drive appear as a local drive
•Works in conjunction with TAPESYS® to schedule drive backups of
remote disk
•Eliminates the need for operator involvement at a remote site

•Uses DCL and menu interfaces

RaxcoSupport

RaxcoSupport is a package of software tools that
makes user support on your OpenVMS computer
systems more efficient and more effective.

•Interactive user assistance, tutoring, and collaboration on
joint projects
•Session recording for troubleshooting and documentation
•Remote computer connections and dial-in, remote-site
support
•User training and group software demonstration
•Multiple terminal sessions and screen displays
•Log file formatting

RaxcoSupport Applications
•CONTRL
•RTMon
•INSTRUCTOR

•ATTEND
•Carbon Copy
•FRAMER

•Window
•CALOUT

CONTRL
An interactive monitoring, training, and user
support Software for OpenVMS VAX, & AXP
systems, as well as running on Itanium. This
product contains two separate programs, CONTRL
& BLOCK
Contrl allows you to interactively monitor terminals
logged onto the system. It has four basic modes
(WATCH, ASSIST, RECALL, SEND).

CONTRL’s monitoring modes:
•WATCH – Enables you to connect to and monitor a
target terminal
•ASSIST – Allows you to connect to a target terminal and
enter data to the target process
•RECALL – Allows you to obtain the DCL-command
recall buffer for a target terminal, and either view it on
screen or write it to a log file
•SEND – Allows you to send input to the target terminal
without leaving the CONTRL command line

Block program:
The BLOCK program is designed to prevent system
users from monitoring your terminal without
permission. It can be accessed at the DCL command
line or automatically executed through
system/personal login procedures.

RTMon:
RTMon is a program that allows RaxcoSupport and
CONTRL, to watch remote (RT) devices. However, it will
not allow you to enter or send data to the process of a user on
a remote device. Once installed, RTMon operates
transparently.
•Connect to an RT device and watch a user on this remote
terminal

•Obtain DCL-command recall buffer for a remote device,
and view it on screen
•Utilize the BLOCK command to prevent system users from
watching the remote device without permission

INSTRUCTOR:
A program within CONTRL or RaxcoSupport that
allows a single instructor to generate information or
demonstrate application software to selected students at one
time. It is an instruction delivery tool.
•Instantaneous two-way communication between instructor
and students
•More proactive instruction sessions
•Control over the content of your instruction sessions
•Financial and time saving in eliminating the need to travel
to different sites to attend training

•More frequent and varied training of staff

ATTEND
ATTEND is used by both RaxcoSupport and CONTRL as an attendance
tool for multiple students. It allows students, with the appropriate
identifier, to join an INSTRUCTOR course. Once admitted to a course a
student can immediately view all materials generated by the instructor. In
addition, the students can send messages to the instructor at any time.
•Allows a student to quickly join an available course
•Enables multiple students to be connected to a single instructor and
course
•Permits a student to join a course that has already been started and
preview previously generated information
•Contains an on line help utility
•Enables the student to communicate directly with the instructor by
sending and receiving messages

CarbonCopy
CarbonCopy is a program within RaxcoSupport that creates a log file of
your terminal session. You have the option of recording every byte of
information that passes between your terminal and the system, or only
your input into the system. It allows you to preserve a record of anything
done at your terminal, for later review and analysis.
•As a diagnostic tool – For instance, if you are running into problems
with a particular application, you can create a log file of your activity so
that support personnel can see exactly what you did without having to
duplicate the procedure,
•As documentation – At some sites these log files are created, edited,
and then included in documentation.
•As a tool for detecting software problems – You can place a command
to turn on CarbonCopy in a DCL command file so that unexpected
events or errors with code can be captured as the occur. This is
especially useful in tracking random problems that are occurring
internally and that would otherwise go unnoticed

FRAMER
FRAMER is designed to convert log files for output to a
specified terminal or printer. For example, you can use
FRAMER to convert the CarbonCopy log files that were left
in virtual format.

•Format log files for output to a printer for documentation or
hard copy records
•View a log file one frame at a time, saving to an output file
only selected frames
•Convert an entire log file

Window
WINDOW allows you to run multiple sessions from a single physical
terminal. You can switch from one session to another, at any time, as if
there were several terminals sitting on your desk. Each WINDOW session
occupies the entire screen, exactly as though it were the only process
running. A record of each session’s screen is maintained. In addition,
your display is automatically updated when you change sessions.
WINDOW is also a valuable documentation tool. When you are in a
WINDOW session, you can save a screen full of information to a file.

There are a number of ways to execute WINDOW commands.
•One method is to issue WINDOW commands at the WINDOW> prompt.
WINDOW commands are “DCL-like” in appearance
•A second method involves defining a key to execute one or more
WINDOW commands with a single keystroke.
•A third method is to place a series of WINDOW commands in command
file.

CALOUT
CALOUT is designed to provide you with extended
communications capability. It is responsible for establishing
the link between your host system, modem, and a remote
system. CALOUT operates in two distinct modes (command,
terminal).
•In command mode you directly enter CALOUT commands. These
commands allow you to: 1) control the host-modem-remote pathway; 2)
transfer files, and execute macros and command files. CALOUT
commands are entered at the CALOUT> prompt.
•In terminal mode you send commands to the modem. While in this
mode, you execute modem commands to dial the remote system. Once
you connect to the remote system, commands are sent as though you were
directly connected to it. In terminal mode, everything you type is
interpreted by the modem and remote system as a command

CALOUT allows you to:
•Access a number of common information networks, such as Western
Union’s TELEX, EASYLINK, and WESTLAW.

•Access a remote system from a host system, and then use the remote
system as though you were connected to it directly.
•Transfer all types of files between the host system and a remote system,
running the OpenVMS operating system.

•Transfer all type of files between the host system and a remote system that
supports XMODEM protocol (including personal computers).
•Transfer text files between the host system and any remote system that has
an asynchronous ASCII port.

•Create and execute macros and command files to automate the
communication link.
•Create and display log files of remote system activities.

RAXMASTER
The Performance Suite™ is a comprehensive OpenVMS
performance solution, which integrates disk optimization,
caching, dynamic system tuning, and RMS file
restructuring to solve the most common performance
problems.
•Improves I/O performance by utilizing unused main memory to store
data, reducing I/Os to physical disk.
•Eliminates file fragmentation with a single pass on the disk, open-file
defragmentation included.
•Intelligently positions files on the disk to minimize average seek times
and delay re-fragmentation .
•Tunes the system automatically in response to changing workloads and
interactive usage.
•Eliminates RMS index file fragmentation on-line and tunes FDL settings.

Performance Suite™ applications

•PerfectDisk™
•UltraDisk™
•PerfectCache™
•PerfectTune™

PerfectDisk™
PerfectDisk is system software that is designed to aid disk
management operations.
PerfectDisk provides the system manager with a
comprehensive Disk I/O System. Disk optimization makes
disk files and free space contiguous. Files and free space are
optimally placed on the disk to minimize the number and
duration of seeks. Disk optimization improves overall disk
I/O performance by focusing on seek activity, in addition to
correcting the basic problem of file fragmentation.
•A Disk Optimizer/Defragmenter
•A Disk Monitor/Reporter

PerfectDisk Features
•Single pass defragmentation and optimization
•Optimal file placement
•Schedule & throttling

•Real-time monitoring
•Continuous operation
•Menu and DCL interfaces

•Flexible implementation
•Disk and file utilization statistics
•Integrated with PerfectCache

•Works with UltraDisk

UltraDisk™
UltraDisk is Raxco’s performance software for VAX and
ALPHA systems that provides:
•Move open file capability and
•Disk fragmentation operations.

UltraDisk operates continuously and online, requires no
modifications to your existing applications, does not interfere
with your normal processing, and is fully customizable.

UltraDisk Features and Benefits:
•Enhances the disk optimization process by moving open files while they
are being accessed by users. The entire process is transparent to users.
•Performs clusterwide disk fragmentation control operations.
•Significantly reduces the number of newly created file fragments that occur
during the course of normal operations.
•Results in better disk performance because I/O processing occurs with
fewer split I/Os and window turns.
•Reduces CPU overhead in creating and extending files.
•Complements disk optimization (particularly effective with PerfectDisk
because of it’s dynamic file strategy).

•Reduces frequency of running disk defragmentation software.
•Keeps critical files such as system files in same location.
•Provides an online help facility with information about how to run and
customize the software.

PerfectCache™
PerfectCache is system software that is available for VAX and
ALPHA or both. PerfectCache provides both caching and
virtual disk functionality to your system. It can “intercept” and
Service I/Os (through caching) and data access (via virtual
disks) at the software level to reduce disk I/O traffic.

PerfectCache can give you significant gains in Performance and
Faster throughput rates, particularly on systems with many
interactive users and applications. It’s power comes through
three distinct components:
•Disk Cacher
•Virtual Disks
•I/O Monitor

What is Caching?
Caching is the use of memory to hold frequently accessed data
so that physical disk I/Os can be avoided. The memory holds
contents of logical blocks on the physical disk.
Disk I/O requests for reading data will speed up significantly
using caching. This includes request to start programs and
Compilers.
If caching software is running, your system can complete user
Disk I/O requests immediately rather than waiting for the disk
to transfer data.
By significantly decreasing the number of I/O requests
satisfied from disk, caching can improve response time.

Virtual Disk
PerfectCache provides the ability to create virtual disks in
memory. One or more virtual disks may be created; they are
operationally indistinguishable from physical disk and have
access roughly 10 to 100 times faster than physical disks.

A virtual disk is part of memory set up to appear to the
operating system to be a real disk drive. Just like physical disks,
virtual disk are listed using the $ SHOW DEVICE command.
Virtual disks are faster than physical disks. Users can create
files, show directory listings, and perform any other command
normally used for physical drives. Use of virtual disks can
substantially speed up user data access.

When Do I Need Virtual Disks?
You cannot cache virtual disks. If you are not sure whether you
should be using caching or virtual disks, follow these guidelines:
Use caching to speed up your system overall. Add virtual disks
as necessary when you:
•Have lots of temporary files that you want to put on a virtual
disk to speed specific operations (e.g., compiles).
•Need a small disk for specialized purposes, such as testing.

•Want to decide which files and/or users to service from
memory.

Virtual Disk Features and Benefits
The following list summarizes the key features and benefits of
PerfectCache Virtual Disks:
•Performs Data Requests at CPU Speed
•Uses Only A Small amount of Non-paged Pool
•Allows Shadowing to Prevent Data Loss
•Easy to Use

I/O Monitor
PerfectCache’s I/O Monitor is easy to use and will provide a
number of system statistics (about disk I/O usage) that will
help you to identify potential I/O performance bottlenecks.

What is I/O Monitor?
The I/O Monitor is a software utility that will:
•Collect detailed statistics about disk usage on your system.
•Display those statistics.
•Analyze and display file usage statistics.

I/O Monitor
The I/O Monitor consist of three modules: IOM, DMON, and
FMON.

IOM Module
•IOM is used to collect systemwide disk activity statistics
including number of read and write I/Os performed for each
disk on the system.
DMON Module
•DMON is a program that displays the disk statistics as they
are being collected by I/O Monitor.
FMON Module
•FMON is the program that analyzes and displays file statistic
usage.

PerfectTune™
PerfectTune is Raxco’s dynamic system tuning and monitoring
Software that is designed to enhance: a) process scheduling;
b) system process efficiency; c) overall system performance; and
d) system throughput. It runs as a detached process on your
system.
PerfectTune frees system managers from very the
time-consuming and often tedious job of statistically setting
and re-setting parameters due to workload changes in order
to maintain peak system performance.

PerfectTune consist of the following components:
•System Tuner – Evaluates system and per process parameters
and dynamically adjusts them (as needed) to accommodate
fluctuating workloads.
•ANALYZE utility – Detects up to 70 conditions that may exist
on your system and can adversely affect system performance.
These conditions include: a) non-dynamic parameters that
PerfectTune can not override but you may want to change; b)
system conditions impacting negatively on performance that you
may be able to affect; c) system conditions that warn of
hardware or software difficulties.

•System Monitor – Profiles your system activity and workload,
In addition, you can view some of the key tuning adjustments
made by the System Tuner or enhance your overall system
performance and throughput.

PerfectTune consist of the following components
cont.:
•Process Monitor – Displays statistics related to process
efficiency and scheduling; and provides you with a
“snapshot” of some adjustments made to key parameters by
Tuner.

"OpenVMS - standing the test of time a ProvN-Legacy for the
present and the future…"


Slide 28

Partners:
In order to provide our Customers with top quality service,
ProvN/Legacy has formed partnerships with the following
companies:

Product Line:

SecurityGuardTM
WordPerfectTM
TAPESYSTM
THRUwayTM
RaxcoSupportTM

RaxMasterTM

AUDIT
AUDIT: OpenVMS Security Software
Audit enhances native security by providing terminal
session logging, audit trail reduction, analysis, and
reporting, not otherwise available on OpenVMS.
•Analysis by SECMAN
•Customization of reporting analysis
•Selective auditing of users

•Selective auditing by date and time
•Selective auditing by file access

Intruder Alert
Intruder Alert: OpenVMS Intrusion Detection
Intruder Alert provides real time intrusion detection and
response capabilities, which enable administrators to
proactively manage computing environment security.
•Real time intrusion detection
•Can notify via e-mail specified users of security violations
•Can take specified actions against intruders
•INSPECTOR tool allows for reading of open AUDIT logs
•Interacts with AUDIT

KBLock
KBLock: OpenVMS Terminal Protection
KBLock enhances native OpenVMS Security for VAX and
Alpha systems, by providing easily implemented protection
to unattended active terminals. Such functionality is not
otherwise available in standard OpenVMS environments.
•Users can lock their terminal with a single key stroke
•Security Managers can remotely lock terminals
•Customer defined monitoring criteria
•Customer defined action taken on idle terminals
•Easily configured to site security policy

WordPerfect
The most versatile and powerful communications
solution for today’s OpenVMS users.
• Standardize your corporate word processing
across platforms
• Integrate text and graphics
• Print to any of the over 1000 printers supported by
WordPerfect
• Link spreadsheets and graphics to your documents
• Keyboard mapping available
• Users from other platforms easily trained
• Available in multiple languages

Software Partners/32

TAPEsys

TM

THRUway

TM

TAPEsys
TAPESYS is an automated data protection tool that manages a corporation's
most valuable resource - its data. Operating in an OpenVMS environment,
TAPESYS provides a menu-driven suite of functions including backup,
restore, media management, and archiving

•Provides a full set of features for automating the backup and restore of
corporate-wide data
•Provides all the tools needed to manage your tape or cartridge library
•Provides full archiving facilities in addition to media management
•Provides multiple security features
•Users can independently restore files
•Report Menu enabling the operator to produce reports quickly on all
volumes in the library

THRUway
THRUway, The OpenVMS Remote Device Access System, bridges the
gap from a remote VAX or AXP to a central VAX or AXP, simplifies file
access, and provides easy and safe management of remote data from the
main site.
•Transfer data in the context of any standard VMS I/O format, including
BACKUP
•Makes a clustered tape drive appear as a local drive to remote users
•Makes a remote disk drive appear as a local drive
•Works in conjunction with TAPESYS® to schedule drive backups of
remote disk
•Eliminates the need for operator involvement at a remote site

•Uses DCL and menu interfaces

RaxcoSupport

RaxcoSupport is a package of software tools that
makes user support on your OpenVMS computer
systems more efficient and more effective.

•Interactive user assistance, tutoring, and collaboration on
joint projects
•Session recording for troubleshooting and documentation
•Remote computer connections and dial-in, remote-site
support
•User training and group software demonstration
•Multiple terminal sessions and screen displays
•Log file formatting

RaxcoSupport Applications
•CONTRL
•RTMon
•INSTRUCTOR

•ATTEND
•Carbon Copy
•FRAMER

•Window
•CALOUT

CONTRL
An interactive monitoring, training, and user
support Software for OpenVMS VAX, & AXP
systems, as well as running on Itanium. This
product contains two separate programs, CONTRL
& BLOCK
Contrl allows you to interactively monitor terminals
logged onto the system. It has four basic modes
(WATCH, ASSIST, RECALL, SEND).

CONTRL’s monitoring modes:
•WATCH – Enables you to connect to and monitor a
target terminal
•ASSIST – Allows you to connect to a target terminal and
enter data to the target process
•RECALL – Allows you to obtain the DCL-command
recall buffer for a target terminal, and either view it on
screen or write it to a log file
•SEND – Allows you to send input to the target terminal
without leaving the CONTRL command line

Block program:
The BLOCK program is designed to prevent system
users from monitoring your terminal without
permission. It can be accessed at the DCL command
line or automatically executed through
system/personal login procedures.

RTMon:
RTMon is a program that allows RaxcoSupport and
CONTRL, to watch remote (RT) devices. However, it will
not allow you to enter or send data to the process of a user on
a remote device. Once installed, RTMon operates
transparently.
•Connect to an RT device and watch a user on this remote
terminal

•Obtain DCL-command recall buffer for a remote device,
and view it on screen
•Utilize the BLOCK command to prevent system users from
watching the remote device without permission

INSTRUCTOR:
A program within CONTRL or RaxcoSupport that
allows a single instructor to generate information or
demonstrate application software to selected students at one
time. It is an instruction delivery tool.
•Instantaneous two-way communication between instructor
and students
•More proactive instruction sessions
•Control over the content of your instruction sessions
•Financial and time saving in eliminating the need to travel
to different sites to attend training

•More frequent and varied training of staff

ATTEND
ATTEND is used by both RaxcoSupport and CONTRL as an attendance
tool for multiple students. It allows students, with the appropriate
identifier, to join an INSTRUCTOR course. Once admitted to a course a
student can immediately view all materials generated by the instructor. In
addition, the students can send messages to the instructor at any time.
•Allows a student to quickly join an available course
•Enables multiple students to be connected to a single instructor and
course
•Permits a student to join a course that has already been started and
preview previously generated information
•Contains an on line help utility
•Enables the student to communicate directly with the instructor by
sending and receiving messages

CarbonCopy
CarbonCopy is a program within RaxcoSupport that creates a log file of
your terminal session. You have the option of recording every byte of
information that passes between your terminal and the system, or only
your input into the system. It allows you to preserve a record of anything
done at your terminal, for later review and analysis.
•As a diagnostic tool – For instance, if you are running into problems
with a particular application, you can create a log file of your activity so
that support personnel can see exactly what you did without having to
duplicate the procedure,
•As documentation – At some sites these log files are created, edited,
and then included in documentation.
•As a tool for detecting software problems – You can place a command
to turn on CarbonCopy in a DCL command file so that unexpected
events or errors with code can be captured as the occur. This is
especially useful in tracking random problems that are occurring
internally and that would otherwise go unnoticed

FRAMER
FRAMER is designed to convert log files for output to a
specified terminal or printer. For example, you can use
FRAMER to convert the CarbonCopy log files that were left
in virtual format.

•Format log files for output to a printer for documentation or
hard copy records
•View a log file one frame at a time, saving to an output file
only selected frames
•Convert an entire log file

Window
WINDOW allows you to run multiple sessions from a single physical
terminal. You can switch from one session to another, at any time, as if
there were several terminals sitting on your desk. Each WINDOW session
occupies the entire screen, exactly as though it were the only process
running. A record of each session’s screen is maintained. In addition,
your display is automatically updated when you change sessions.
WINDOW is also a valuable documentation tool. When you are in a
WINDOW session, you can save a screen full of information to a file.

There are a number of ways to execute WINDOW commands.
•One method is to issue WINDOW commands at the WINDOW> prompt.
WINDOW commands are “DCL-like” in appearance
•A second method involves defining a key to execute one or more
WINDOW commands with a single keystroke.
•A third method is to place a series of WINDOW commands in command
file.

CALOUT
CALOUT is designed to provide you with extended
communications capability. It is responsible for establishing
the link between your host system, modem, and a remote
system. CALOUT operates in two distinct modes (command,
terminal).
•In command mode you directly enter CALOUT commands. These
commands allow you to: 1) control the host-modem-remote pathway; 2)
transfer files, and execute macros and command files. CALOUT
commands are entered at the CALOUT> prompt.
•In terminal mode you send commands to the modem. While in this
mode, you execute modem commands to dial the remote system. Once
you connect to the remote system, commands are sent as though you were
directly connected to it. In terminal mode, everything you type is
interpreted by the modem and remote system as a command

CALOUT allows you to:
•Access a number of common information networks, such as Western
Union’s TELEX, EASYLINK, and WESTLAW.

•Access a remote system from a host system, and then use the remote
system as though you were connected to it directly.
•Transfer all types of files between the host system and a remote system,
running the OpenVMS operating system.

•Transfer all type of files between the host system and a remote system that
supports XMODEM protocol (including personal computers).
•Transfer text files between the host system and any remote system that has
an asynchronous ASCII port.

•Create and execute macros and command files to automate the
communication link.
•Create and display log files of remote system activities.

RAXMASTER
The Performance Suite™ is a comprehensive OpenVMS
performance solution, which integrates disk optimization,
caching, dynamic system tuning, and RMS file
restructuring to solve the most common performance
problems.
•Improves I/O performance by utilizing unused main memory to store
data, reducing I/Os to physical disk.
•Eliminates file fragmentation with a single pass on the disk, open-file
defragmentation included.
•Intelligently positions files on the disk to minimize average seek times
and delay re-fragmentation .
•Tunes the system automatically in response to changing workloads and
interactive usage.
•Eliminates RMS index file fragmentation on-line and tunes FDL settings.

Performance Suite™ applications

•PerfectDisk™
•UltraDisk™
•PerfectCache™
•PerfectTune™

PerfectDisk™
PerfectDisk is system software that is designed to aid disk
management operations.
PerfectDisk provides the system manager with a
comprehensive Disk I/O System. Disk optimization makes
disk files and free space contiguous. Files and free space are
optimally placed on the disk to minimize the number and
duration of seeks. Disk optimization improves overall disk
I/O performance by focusing on seek activity, in addition to
correcting the basic problem of file fragmentation.
•A Disk Optimizer/Defragmenter
•A Disk Monitor/Reporter

PerfectDisk Features
•Single pass defragmentation and optimization
•Optimal file placement
•Schedule & throttling

•Real-time monitoring
•Continuous operation
•Menu and DCL interfaces

•Flexible implementation
•Disk and file utilization statistics
•Integrated with PerfectCache

•Works with UltraDisk

UltraDisk™
UltraDisk is Raxco’s performance software for VAX and
ALPHA systems that provides:
•Move open file capability and
•Disk fragmentation operations.

UltraDisk operates continuously and online, requires no
modifications to your existing applications, does not interfere
with your normal processing, and is fully customizable.

UltraDisk Features and Benefits:
•Enhances the disk optimization process by moving open files while they
are being accessed by users. The entire process is transparent to users.
•Performs clusterwide disk fragmentation control operations.
•Significantly reduces the number of newly created file fragments that occur
during the course of normal operations.
•Results in better disk performance because I/O processing occurs with
fewer split I/Os and window turns.
•Reduces CPU overhead in creating and extending files.
•Complements disk optimization (particularly effective with PerfectDisk
because of it’s dynamic file strategy).

•Reduces frequency of running disk defragmentation software.
•Keeps critical files such as system files in same location.
•Provides an online help facility with information about how to run and
customize the software.

PerfectCache™
PerfectCache is system software that is available for VAX and
ALPHA or both. PerfectCache provides both caching and
virtual disk functionality to your system. It can “intercept” and
Service I/Os (through caching) and data access (via virtual
disks) at the software level to reduce disk I/O traffic.

PerfectCache can give you significant gains in Performance and
Faster throughput rates, particularly on systems with many
interactive users and applications. It’s power comes through
three distinct components:
•Disk Cacher
•Virtual Disks
•I/O Monitor

What is Caching?
Caching is the use of memory to hold frequently accessed data
so that physical disk I/Os can be avoided. The memory holds
contents of logical blocks on the physical disk.
Disk I/O requests for reading data will speed up significantly
using caching. This includes request to start programs and
Compilers.
If caching software is running, your system can complete user
Disk I/O requests immediately rather than waiting for the disk
to transfer data.
By significantly decreasing the number of I/O requests
satisfied from disk, caching can improve response time.

Virtual Disk
PerfectCache provides the ability to create virtual disks in
memory. One or more virtual disks may be created; they are
operationally indistinguishable from physical disk and have
access roughly 10 to 100 times faster than physical disks.

A virtual disk is part of memory set up to appear to the
operating system to be a real disk drive. Just like physical disks,
virtual disk are listed using the $ SHOW DEVICE command.
Virtual disks are faster than physical disks. Users can create
files, show directory listings, and perform any other command
normally used for physical drives. Use of virtual disks can
substantially speed up user data access.

When Do I Need Virtual Disks?
You cannot cache virtual disks. If you are not sure whether you
should be using caching or virtual disks, follow these guidelines:
Use caching to speed up your system overall. Add virtual disks
as necessary when you:
•Have lots of temporary files that you want to put on a virtual
disk to speed specific operations (e.g., compiles).
•Need a small disk for specialized purposes, such as testing.

•Want to decide which files and/or users to service from
memory.

Virtual Disk Features and Benefits
The following list summarizes the key features and benefits of
PerfectCache Virtual Disks:
•Performs Data Requests at CPU Speed
•Uses Only A Small amount of Non-paged Pool
•Allows Shadowing to Prevent Data Loss
•Easy to Use

I/O Monitor
PerfectCache’s I/O Monitor is easy to use and will provide a
number of system statistics (about disk I/O usage) that will
help you to identify potential I/O performance bottlenecks.

What is I/O Monitor?
The I/O Monitor is a software utility that will:
•Collect detailed statistics about disk usage on your system.
•Display those statistics.
•Analyze and display file usage statistics.

I/O Monitor
The I/O Monitor consist of three modules: IOM, DMON, and
FMON.

IOM Module
•IOM is used to collect systemwide disk activity statistics
including number of read and write I/Os performed for each
disk on the system.
DMON Module
•DMON is a program that displays the disk statistics as they
are being collected by I/O Monitor.
FMON Module
•FMON is the program that analyzes and displays file statistic
usage.

PerfectTune™
PerfectTune is Raxco’s dynamic system tuning and monitoring
Software that is designed to enhance: a) process scheduling;
b) system process efficiency; c) overall system performance; and
d) system throughput. It runs as a detached process on your
system.
PerfectTune frees system managers from very the
time-consuming and often tedious job of statistically setting
and re-setting parameters due to workload changes in order
to maintain peak system performance.

PerfectTune consist of the following components:
•System Tuner – Evaluates system and per process parameters
and dynamically adjusts them (as needed) to accommodate
fluctuating workloads.
•ANALYZE utility – Detects up to 70 conditions that may exist
on your system and can adversely affect system performance.
These conditions include: a) non-dynamic parameters that
PerfectTune can not override but you may want to change; b)
system conditions impacting negatively on performance that you
may be able to affect; c) system conditions that warn of
hardware or software difficulties.

•System Monitor – Profiles your system activity and workload,
In addition, you can view some of the key tuning adjustments
made by the System Tuner or enhance your overall system
performance and throughput.

PerfectTune consist of the following components
cont.:
•Process Monitor – Displays statistics related to process
efficiency and scheduling; and provides you with a
“snapshot” of some adjustments made to key parameters by
Tuner.

"OpenVMS - standing the test of time a ProvN-Legacy for the
present and the future…"


Slide 29

Partners:
In order to provide our Customers with top quality service,
ProvN/Legacy has formed partnerships with the following
companies:

Product Line:

SecurityGuardTM
WordPerfectTM
TAPESYSTM
THRUwayTM
RaxcoSupportTM

RaxMasterTM

AUDIT
AUDIT: OpenVMS Security Software
Audit enhances native security by providing terminal
session logging, audit trail reduction, analysis, and
reporting, not otherwise available on OpenVMS.
•Analysis by SECMAN
•Customization of reporting analysis
•Selective auditing of users

•Selective auditing by date and time
•Selective auditing by file access

Intruder Alert
Intruder Alert: OpenVMS Intrusion Detection
Intruder Alert provides real time intrusion detection and
response capabilities, which enable administrators to
proactively manage computing environment security.
•Real time intrusion detection
•Can notify via e-mail specified users of security violations
•Can take specified actions against intruders
•INSPECTOR tool allows for reading of open AUDIT logs
•Interacts with AUDIT

KBLock
KBLock: OpenVMS Terminal Protection
KBLock enhances native OpenVMS Security for VAX and
Alpha systems, by providing easily implemented protection
to unattended active terminals. Such functionality is not
otherwise available in standard OpenVMS environments.
•Users can lock their terminal with a single key stroke
•Security Managers can remotely lock terminals
•Customer defined monitoring criteria
•Customer defined action taken on idle terminals
•Easily configured to site security policy

WordPerfect
The most versatile and powerful communications
solution for today’s OpenVMS users.
• Standardize your corporate word processing
across platforms
• Integrate text and graphics
• Print to any of the over 1000 printers supported by
WordPerfect
• Link spreadsheets and graphics to your documents
• Keyboard mapping available
• Users from other platforms easily trained
• Available in multiple languages

Software Partners/32

TAPEsys

TM

THRUway

TM

TAPEsys
TAPESYS is an automated data protection tool that manages a corporation's
most valuable resource - its data. Operating in an OpenVMS environment,
TAPESYS provides a menu-driven suite of functions including backup,
restore, media management, and archiving

•Provides a full set of features for automating the backup and restore of
corporate-wide data
•Provides all the tools needed to manage your tape or cartridge library
•Provides full archiving facilities in addition to media management
•Provides multiple security features
•Users can independently restore files
•Report Menu enabling the operator to produce reports quickly on all
volumes in the library

THRUway
THRUway, The OpenVMS Remote Device Access System, bridges the
gap from a remote VAX or AXP to a central VAX or AXP, simplifies file
access, and provides easy and safe management of remote data from the
main site.
•Transfer data in the context of any standard VMS I/O format, including
BACKUP
•Makes a clustered tape drive appear as a local drive to remote users
•Makes a remote disk drive appear as a local drive
•Works in conjunction with TAPESYS® to schedule drive backups of
remote disk
•Eliminates the need for operator involvement at a remote site

•Uses DCL and menu interfaces

RaxcoSupport

RaxcoSupport is a package of software tools that
makes user support on your OpenVMS computer
systems more efficient and more effective.

•Interactive user assistance, tutoring, and collaboration on
joint projects
•Session recording for troubleshooting and documentation
•Remote computer connections and dial-in, remote-site
support
•User training and group software demonstration
•Multiple terminal sessions and screen displays
•Log file formatting

RaxcoSupport Applications
•CONTRL
•RTMon
•INSTRUCTOR

•ATTEND
•Carbon Copy
•FRAMER

•Window
•CALOUT

CONTRL
An interactive monitoring, training, and user
support Software for OpenVMS VAX, & AXP
systems, as well as running on Itanium. This
product contains two separate programs, CONTRL
& BLOCK
Contrl allows you to interactively monitor terminals
logged onto the system. It has four basic modes
(WATCH, ASSIST, RECALL, SEND).

CONTRL’s monitoring modes:
•WATCH – Enables you to connect to and monitor a
target terminal
•ASSIST – Allows you to connect to a target terminal and
enter data to the target process
•RECALL – Allows you to obtain the DCL-command
recall buffer for a target terminal, and either view it on
screen or write it to a log file
•SEND – Allows you to send input to the target terminal
without leaving the CONTRL command line

Block program:
The BLOCK program is designed to prevent system
users from monitoring your terminal without
permission. It can be accessed at the DCL command
line or automatically executed through
system/personal login procedures.

RTMon:
RTMon is a program that allows RaxcoSupport and
CONTRL, to watch remote (RT) devices. However, it will
not allow you to enter or send data to the process of a user on
a remote device. Once installed, RTMon operates
transparently.
•Connect to an RT device and watch a user on this remote
terminal

•Obtain DCL-command recall buffer for a remote device,
and view it on screen
•Utilize the BLOCK command to prevent system users from
watching the remote device without permission

INSTRUCTOR:
A program within CONTRL or RaxcoSupport that
allows a single instructor to generate information or
demonstrate application software to selected students at one
time. It is an instruction delivery tool.
•Instantaneous two-way communication between instructor
and students
•More proactive instruction sessions
•Control over the content of your instruction sessions
•Financial and time saving in eliminating the need to travel
to different sites to attend training

•More frequent and varied training of staff

ATTEND
ATTEND is used by both RaxcoSupport and CONTRL as an attendance
tool for multiple students. It allows students, with the appropriate
identifier, to join an INSTRUCTOR course. Once admitted to a course a
student can immediately view all materials generated by the instructor. In
addition, the students can send messages to the instructor at any time.
•Allows a student to quickly join an available course
•Enables multiple students to be connected to a single instructor and
course
•Permits a student to join a course that has already been started and
preview previously generated information
•Contains an on line help utility
•Enables the student to communicate directly with the instructor by
sending and receiving messages

CarbonCopy
CarbonCopy is a program within RaxcoSupport that creates a log file of
your terminal session. You have the option of recording every byte of
information that passes between your terminal and the system, or only
your input into the system. It allows you to preserve a record of anything
done at your terminal, for later review and analysis.
•As a diagnostic tool – For instance, if you are running into problems
with a particular application, you can create a log file of your activity so
that support personnel can see exactly what you did without having to
duplicate the procedure,
•As documentation – At some sites these log files are created, edited,
and then included in documentation.
•As a tool for detecting software problems – You can place a command
to turn on CarbonCopy in a DCL command file so that unexpected
events or errors with code can be captured as the occur. This is
especially useful in tracking random problems that are occurring
internally and that would otherwise go unnoticed

FRAMER
FRAMER is designed to convert log files for output to a
specified terminal or printer. For example, you can use
FRAMER to convert the CarbonCopy log files that were left
in virtual format.

•Format log files for output to a printer for documentation or
hard copy records
•View a log file one frame at a time, saving to an output file
only selected frames
•Convert an entire log file

Window
WINDOW allows you to run multiple sessions from a single physical
terminal. You can switch from one session to another, at any time, as if
there were several terminals sitting on your desk. Each WINDOW session
occupies the entire screen, exactly as though it were the only process
running. A record of each session’s screen is maintained. In addition,
your display is automatically updated when you change sessions.
WINDOW is also a valuable documentation tool. When you are in a
WINDOW session, you can save a screen full of information to a file.

There are a number of ways to execute WINDOW commands.
•One method is to issue WINDOW commands at the WINDOW> prompt.
WINDOW commands are “DCL-like” in appearance
•A second method involves defining a key to execute one or more
WINDOW commands with a single keystroke.
•A third method is to place a series of WINDOW commands in command
file.

CALOUT
CALOUT is designed to provide you with extended
communications capability. It is responsible for establishing
the link between your host system, modem, and a remote
system. CALOUT operates in two distinct modes (command,
terminal).
•In command mode you directly enter CALOUT commands. These
commands allow you to: 1) control the host-modem-remote pathway; 2)
transfer files, and execute macros and command files. CALOUT
commands are entered at the CALOUT> prompt.
•In terminal mode you send commands to the modem. While in this
mode, you execute modem commands to dial the remote system. Once
you connect to the remote system, commands are sent as though you were
directly connected to it. In terminal mode, everything you type is
interpreted by the modem and remote system as a command

CALOUT allows you to:
•Access a number of common information networks, such as Western
Union’s TELEX, EASYLINK, and WESTLAW.

•Access a remote system from a host system, and then use the remote
system as though you were connected to it directly.
•Transfer all types of files between the host system and a remote system,
running the OpenVMS operating system.

•Transfer all type of files between the host system and a remote system that
supports XMODEM protocol (including personal computers).
•Transfer text files between the host system and any remote system that has
an asynchronous ASCII port.

•Create and execute macros and command files to automate the
communication link.
•Create and display log files of remote system activities.

RAXMASTER
The Performance Suite™ is a comprehensive OpenVMS
performance solution, which integrates disk optimization,
caching, dynamic system tuning, and RMS file
restructuring to solve the most common performance
problems.
•Improves I/O performance by utilizing unused main memory to store
data, reducing I/Os to physical disk.
•Eliminates file fragmentation with a single pass on the disk, open-file
defragmentation included.
•Intelligently positions files on the disk to minimize average seek times
and delay re-fragmentation .
•Tunes the system automatically in response to changing workloads and
interactive usage.
•Eliminates RMS index file fragmentation on-line and tunes FDL settings.

Performance Suite™ applications

•PerfectDisk™
•UltraDisk™
•PerfectCache™
•PerfectTune™

PerfectDisk™
PerfectDisk is system software that is designed to aid disk
management operations.
PerfectDisk provides the system manager with a
comprehensive Disk I/O System. Disk optimization makes
disk files and free space contiguous. Files and free space are
optimally placed on the disk to minimize the number and
duration of seeks. Disk optimization improves overall disk
I/O performance by focusing on seek activity, in addition to
correcting the basic problem of file fragmentation.
•A Disk Optimizer/Defragmenter
•A Disk Monitor/Reporter

PerfectDisk Features
•Single pass defragmentation and optimization
•Optimal file placement
•Schedule & throttling

•Real-time monitoring
•Continuous operation
•Menu and DCL interfaces

•Flexible implementation
•Disk and file utilization statistics
•Integrated with PerfectCache

•Works with UltraDisk

UltraDisk™
UltraDisk is Raxco’s performance software for VAX and
ALPHA systems that provides:
•Move open file capability and
•Disk fragmentation operations.

UltraDisk operates continuously and online, requires no
modifications to your existing applications, does not interfere
with your normal processing, and is fully customizable.

UltraDisk Features and Benefits:
•Enhances the disk optimization process by moving open files while they
are being accessed by users. The entire process is transparent to users.
•Performs clusterwide disk fragmentation control operations.
•Significantly reduces the number of newly created file fragments that occur
during the course of normal operations.
•Results in better disk performance because I/O processing occurs with
fewer split I/Os and window turns.
•Reduces CPU overhead in creating and extending files.
•Complements disk optimization (particularly effective with PerfectDisk
because of it’s dynamic file strategy).

•Reduces frequency of running disk defragmentation software.
•Keeps critical files such as system files in same location.
•Provides an online help facility with information about how to run and
customize the software.

PerfectCache™
PerfectCache is system software that is available for VAX and
ALPHA or both. PerfectCache provides both caching and
virtual disk functionality to your system. It can “intercept” and
Service I/Os (through caching) and data access (via virtual
disks) at the software level to reduce disk I/O traffic.

PerfectCache can give you significant gains in Performance and
Faster throughput rates, particularly on systems with many
interactive users and applications. It’s power comes through
three distinct components:
•Disk Cacher
•Virtual Disks
•I/O Monitor

What is Caching?
Caching is the use of memory to hold frequently accessed data
so that physical disk I/Os can be avoided. The memory holds
contents of logical blocks on the physical disk.
Disk I/O requests for reading data will speed up significantly
using caching. This includes request to start programs and
Compilers.
If caching software is running, your system can complete user
Disk I/O requests immediately rather than waiting for the disk
to transfer data.
By significantly decreasing the number of I/O requests
satisfied from disk, caching can improve response time.

Virtual Disk
PerfectCache provides the ability to create virtual disks in
memory. One or more virtual disks may be created; they are
operationally indistinguishable from physical disk and have
access roughly 10 to 100 times faster than physical disks.

A virtual disk is part of memory set up to appear to the
operating system to be a real disk drive. Just like physical disks,
virtual disk are listed using the $ SHOW DEVICE command.
Virtual disks are faster than physical disks. Users can create
files, show directory listings, and perform any other command
normally used for physical drives. Use of virtual disks can
substantially speed up user data access.

When Do I Need Virtual Disks?
You cannot cache virtual disks. If you are not sure whether you
should be using caching or virtual disks, follow these guidelines:
Use caching to speed up your system overall. Add virtual disks
as necessary when you:
•Have lots of temporary files that you want to put on a virtual
disk to speed specific operations (e.g., compiles).
•Need a small disk for specialized purposes, such as testing.

•Want to decide which files and/or users to service from
memory.

Virtual Disk Features and Benefits
The following list summarizes the key features and benefits of
PerfectCache Virtual Disks:
•Performs Data Requests at CPU Speed
•Uses Only A Small amount of Non-paged Pool
•Allows Shadowing to Prevent Data Loss
•Easy to Use

I/O Monitor
PerfectCache’s I/O Monitor is easy to use and will provide a
number of system statistics (about disk I/O usage) that will
help you to identify potential I/O performance bottlenecks.

What is I/O Monitor?
The I/O Monitor is a software utility that will:
•Collect detailed statistics about disk usage on your system.
•Display those statistics.
•Analyze and display file usage statistics.

I/O Monitor
The I/O Monitor consist of three modules: IOM, DMON, and
FMON.

IOM Module
•IOM is used to collect systemwide disk activity statistics
including number of read and write I/Os performed for each
disk on the system.
DMON Module
•DMON is a program that displays the disk statistics as they
are being collected by I/O Monitor.
FMON Module
•FMON is the program that analyzes and displays file statistic
usage.

PerfectTune™
PerfectTune is Raxco’s dynamic system tuning and monitoring
Software that is designed to enhance: a) process scheduling;
b) system process efficiency; c) overall system performance; and
d) system throughput. It runs as a detached process on your
system.
PerfectTune frees system managers from very the
time-consuming and often tedious job of statistically setting
and re-setting parameters due to workload changes in order
to maintain peak system performance.

PerfectTune consist of the following components:
•System Tuner – Evaluates system and per process parameters
and dynamically adjusts them (as needed) to accommodate
fluctuating workloads.
•ANALYZE utility – Detects up to 70 conditions that may exist
on your system and can adversely affect system performance.
These conditions include: a) non-dynamic parameters that
PerfectTune can not override but you may want to change; b)
system conditions impacting negatively on performance that you
may be able to affect; c) system conditions that warn of
hardware or software difficulties.

•System Monitor – Profiles your system activity and workload,
In addition, you can view some of the key tuning adjustments
made by the System Tuner or enhance your overall system
performance and throughput.

PerfectTune consist of the following components
cont.:
•Process Monitor – Displays statistics related to process
efficiency and scheduling; and provides you with a
“snapshot” of some adjustments made to key parameters by
Tuner.

"OpenVMS - standing the test of time a ProvN-Legacy for the
present and the future…"


Slide 30

Partners:
In order to provide our Customers with top quality service,
ProvN/Legacy has formed partnerships with the following
companies:

Product Line:

SecurityGuardTM
WordPerfectTM
TAPESYSTM
THRUwayTM
RaxcoSupportTM

RaxMasterTM

AUDIT
AUDIT: OpenVMS Security Software
Audit enhances native security by providing terminal
session logging, audit trail reduction, analysis, and
reporting, not otherwise available on OpenVMS.
•Analysis by SECMAN
•Customization of reporting analysis
•Selective auditing of users

•Selective auditing by date and time
•Selective auditing by file access

Intruder Alert
Intruder Alert: OpenVMS Intrusion Detection
Intruder Alert provides real time intrusion detection and
response capabilities, which enable administrators to
proactively manage computing environment security.
•Real time intrusion detection
•Can notify via e-mail specified users of security violations
•Can take specified actions against intruders
•INSPECTOR tool allows for reading of open AUDIT logs
•Interacts with AUDIT

KBLock
KBLock: OpenVMS Terminal Protection
KBLock enhances native OpenVMS Security for VAX and
Alpha systems, by providing easily implemented protection
to unattended active terminals. Such functionality is not
otherwise available in standard OpenVMS environments.
•Users can lock their terminal with a single key stroke
•Security Managers can remotely lock terminals
•Customer defined monitoring criteria
•Customer defined action taken on idle terminals
•Easily configured to site security policy

WordPerfect
The most versatile and powerful communications
solution for today’s OpenVMS users.
• Standardize your corporate word processing
across platforms
• Integrate text and graphics
• Print to any of the over 1000 printers supported by
WordPerfect
• Link spreadsheets and graphics to your documents
• Keyboard mapping available
• Users from other platforms easily trained
• Available in multiple languages

Software Partners/32

TAPEsys

TM

THRUway

TM

TAPEsys
TAPESYS is an automated data protection tool that manages a corporation's
most valuable resource - its data. Operating in an OpenVMS environment,
TAPESYS provides a menu-driven suite of functions including backup,
restore, media management, and archiving

•Provides a full set of features for automating the backup and restore of
corporate-wide data
•Provides all the tools needed to manage your tape or cartridge library
•Provides full archiving facilities in addition to media management
•Provides multiple security features
•Users can independently restore files
•Report Menu enabling the operator to produce reports quickly on all
volumes in the library

THRUway
THRUway, The OpenVMS Remote Device Access System, bridges the
gap from a remote VAX or AXP to a central VAX or AXP, simplifies file
access, and provides easy and safe management of remote data from the
main site.
•Transfer data in the context of any standard VMS I/O format, including
BACKUP
•Makes a clustered tape drive appear as a local drive to remote users
•Makes a remote disk drive appear as a local drive
•Works in conjunction with TAPESYS® to schedule drive backups of
remote disk
•Eliminates the need for operator involvement at a remote site

•Uses DCL and menu interfaces

RaxcoSupport

RaxcoSupport is a package of software tools that
makes user support on your OpenVMS computer
systems more efficient and more effective.

•Interactive user assistance, tutoring, and collaboration on
joint projects
•Session recording for troubleshooting and documentation
•Remote computer connections and dial-in, remote-site
support
•User training and group software demonstration
•Multiple terminal sessions and screen displays
•Log file formatting

RaxcoSupport Applications
•CONTRL
•RTMon
•INSTRUCTOR

•ATTEND
•Carbon Copy
•FRAMER

•Window
•CALOUT

CONTRL
An interactive monitoring, training, and user
support Software for OpenVMS VAX, & AXP
systems, as well as running on Itanium. This
product contains two separate programs, CONTRL
& BLOCK
Contrl allows you to interactively monitor terminals
logged onto the system. It has four basic modes
(WATCH, ASSIST, RECALL, SEND).

CONTRL’s monitoring modes:
•WATCH – Enables you to connect to and monitor a
target terminal
•ASSIST – Allows you to connect to a target terminal and
enter data to the target process
•RECALL – Allows you to obtain the DCL-command
recall buffer for a target terminal, and either view it on
screen or write it to a log file
•SEND – Allows you to send input to the target terminal
without leaving the CONTRL command line

Block program:
The BLOCK program is designed to prevent system
users from monitoring your terminal without
permission. It can be accessed at the DCL command
line or automatically executed through
system/personal login procedures.

RTMon:
RTMon is a program that allows RaxcoSupport and
CONTRL, to watch remote (RT) devices. However, it will
not allow you to enter or send data to the process of a user on
a remote device. Once installed, RTMon operates
transparently.
•Connect to an RT device and watch a user on this remote
terminal

•Obtain DCL-command recall buffer for a remote device,
and view it on screen
•Utilize the BLOCK command to prevent system users from
watching the remote device without permission

INSTRUCTOR:
A program within CONTRL or RaxcoSupport that
allows a single instructor to generate information or
demonstrate application software to selected students at one
time. It is an instruction delivery tool.
•Instantaneous two-way communication between instructor
and students
•More proactive instruction sessions
•Control over the content of your instruction sessions
•Financial and time saving in eliminating the need to travel
to different sites to attend training

•More frequent and varied training of staff

ATTEND
ATTEND is used by both RaxcoSupport and CONTRL as an attendance
tool for multiple students. It allows students, with the appropriate
identifier, to join an INSTRUCTOR course. Once admitted to a course a
student can immediately view all materials generated by the instructor. In
addition, the students can send messages to the instructor at any time.
•Allows a student to quickly join an available course
•Enables multiple students to be connected to a single instructor and
course
•Permits a student to join a course that has already been started and
preview previously generated information
•Contains an on line help utility
•Enables the student to communicate directly with the instructor by
sending and receiving messages

CarbonCopy
CarbonCopy is a program within RaxcoSupport that creates a log file of
your terminal session. You have the option of recording every byte of
information that passes between your terminal and the system, or only
your input into the system. It allows you to preserve a record of anything
done at your terminal, for later review and analysis.
•As a diagnostic tool – For instance, if you are running into problems
with a particular application, you can create a log file of your activity so
that support personnel can see exactly what you did without having to
duplicate the procedure,
•As documentation – At some sites these log files are created, edited,
and then included in documentation.
•As a tool for detecting software problems – You can place a command
to turn on CarbonCopy in a DCL command file so that unexpected
events or errors with code can be captured as the occur. This is
especially useful in tracking random problems that are occurring
internally and that would otherwise go unnoticed

FRAMER
FRAMER is designed to convert log files for output to a
specified terminal or printer. For example, you can use
FRAMER to convert the CarbonCopy log files that were left
in virtual format.

•Format log files for output to a printer for documentation or
hard copy records
•View a log file one frame at a time, saving to an output file
only selected frames
•Convert an entire log file

Window
WINDOW allows you to run multiple sessions from a single physical
terminal. You can switch from one session to another, at any time, as if
there were several terminals sitting on your desk. Each WINDOW session
occupies the entire screen, exactly as though it were the only process
running. A record of each session’s screen is maintained. In addition,
your display is automatically updated when you change sessions.
WINDOW is also a valuable documentation tool. When you are in a
WINDOW session, you can save a screen full of information to a file.

There are a number of ways to execute WINDOW commands.
•One method is to issue WINDOW commands at the WINDOW> prompt.
WINDOW commands are “DCL-like” in appearance
•A second method involves defining a key to execute one or more
WINDOW commands with a single keystroke.
•A third method is to place a series of WINDOW commands in command
file.

CALOUT
CALOUT is designed to provide you with extended
communications capability. It is responsible for establishing
the link between your host system, modem, and a remote
system. CALOUT operates in two distinct modes (command,
terminal).
•In command mode you directly enter CALOUT commands. These
commands allow you to: 1) control the host-modem-remote pathway; 2)
transfer files, and execute macros and command files. CALOUT
commands are entered at the CALOUT> prompt.
•In terminal mode you send commands to the modem. While in this
mode, you execute modem commands to dial the remote system. Once
you connect to the remote system, commands are sent as though you were
directly connected to it. In terminal mode, everything you type is
interpreted by the modem and remote system as a command

CALOUT allows you to:
•Access a number of common information networks, such as Western
Union’s TELEX, EASYLINK, and WESTLAW.

•Access a remote system from a host system, and then use the remote
system as though you were connected to it directly.
•Transfer all types of files between the host system and a remote system,
running the OpenVMS operating system.

•Transfer all type of files between the host system and a remote system that
supports XMODEM protocol (including personal computers).
•Transfer text files between the host system and any remote system that has
an asynchronous ASCII port.

•Create and execute macros and command files to automate the
communication link.
•Create and display log files of remote system activities.

RAXMASTER
The Performance Suite™ is a comprehensive OpenVMS
performance solution, which integrates disk optimization,
caching, dynamic system tuning, and RMS file
restructuring to solve the most common performance
problems.
•Improves I/O performance by utilizing unused main memory to store
data, reducing I/Os to physical disk.
•Eliminates file fragmentation with a single pass on the disk, open-file
defragmentation included.
•Intelligently positions files on the disk to minimize average seek times
and delay re-fragmentation .
•Tunes the system automatically in response to changing workloads and
interactive usage.
•Eliminates RMS index file fragmentation on-line and tunes FDL settings.

Performance Suite™ applications

•PerfectDisk™
•UltraDisk™
•PerfectCache™
•PerfectTune™

PerfectDisk™
PerfectDisk is system software that is designed to aid disk
management operations.
PerfectDisk provides the system manager with a
comprehensive Disk I/O System. Disk optimization makes
disk files and free space contiguous. Files and free space are
optimally placed on the disk to minimize the number and
duration of seeks. Disk optimization improves overall disk
I/O performance by focusing on seek activity, in addition to
correcting the basic problem of file fragmentation.
•A Disk Optimizer/Defragmenter
•A Disk Monitor/Reporter

PerfectDisk Features
•Single pass defragmentation and optimization
•Optimal file placement
•Schedule & throttling

•Real-time monitoring
•Continuous operation
•Menu and DCL interfaces

•Flexible implementation
•Disk and file utilization statistics
•Integrated with PerfectCache

•Works with UltraDisk

UltraDisk™
UltraDisk is Raxco’s performance software for VAX and
ALPHA systems that provides:
•Move open file capability and
•Disk fragmentation operations.

UltraDisk operates continuously and online, requires no
modifications to your existing applications, does not interfere
with your normal processing, and is fully customizable.

UltraDisk Features and Benefits:
•Enhances the disk optimization process by moving open files while they
are being accessed by users. The entire process is transparent to users.
•Performs clusterwide disk fragmentation control operations.
•Significantly reduces the number of newly created file fragments that occur
during the course of normal operations.
•Results in better disk performance because I/O processing occurs with
fewer split I/Os and window turns.
•Reduces CPU overhead in creating and extending files.
•Complements disk optimization (particularly effective with PerfectDisk
because of it’s dynamic file strategy).

•Reduces frequency of running disk defragmentation software.
•Keeps critical files such as system files in same location.
•Provides an online help facility with information about how to run and
customize the software.

PerfectCache™
PerfectCache is system software that is available for VAX and
ALPHA or both. PerfectCache provides both caching and
virtual disk functionality to your system. It can “intercept” and
Service I/Os (through caching) and data access (via virtual
disks) at the software level to reduce disk I/O traffic.

PerfectCache can give you significant gains in Performance and
Faster throughput rates, particularly on systems with many
interactive users and applications. It’s power comes through
three distinct components:
•Disk Cacher
•Virtual Disks
•I/O Monitor

What is Caching?
Caching is the use of memory to hold frequently accessed data
so that physical disk I/Os can be avoided. The memory holds
contents of logical blocks on the physical disk.
Disk I/O requests for reading data will speed up significantly
using caching. This includes request to start programs and
Compilers.
If caching software is running, your system can complete user
Disk I/O requests immediately rather than waiting for the disk
to transfer data.
By significantly decreasing the number of I/O requests
satisfied from disk, caching can improve response time.

Virtual Disk
PerfectCache provides the ability to create virtual disks in
memory. One or more virtual disks may be created; they are
operationally indistinguishable from physical disk and have
access roughly 10 to 100 times faster than physical disks.

A virtual disk is part of memory set up to appear to the
operating system to be a real disk drive. Just like physical disks,
virtual disk are listed using the $ SHOW DEVICE command.
Virtual disks are faster than physical disks. Users can create
files, show directory listings, and perform any other command
normally used for physical drives. Use of virtual disks can
substantially speed up user data access.

When Do I Need Virtual Disks?
You cannot cache virtual disks. If you are not sure whether you
should be using caching or virtual disks, follow these guidelines:
Use caching to speed up your system overall. Add virtual disks
as necessary when you:
•Have lots of temporary files that you want to put on a virtual
disk to speed specific operations (e.g., compiles).
•Need a small disk for specialized purposes, such as testing.

•Want to decide which files and/or users to service from
memory.

Virtual Disk Features and Benefits
The following list summarizes the key features and benefits of
PerfectCache Virtual Disks:
•Performs Data Requests at CPU Speed
•Uses Only A Small amount of Non-paged Pool
•Allows Shadowing to Prevent Data Loss
•Easy to Use

I/O Monitor
PerfectCache’s I/O Monitor is easy to use and will provide a
number of system statistics (about disk I/O usage) that will
help you to identify potential I/O performance bottlenecks.

What is I/O Monitor?
The I/O Monitor is a software utility that will:
•Collect detailed statistics about disk usage on your system.
•Display those statistics.
•Analyze and display file usage statistics.

I/O Monitor
The I/O Monitor consist of three modules: IOM, DMON, and
FMON.

IOM Module
•IOM is used to collect systemwide disk activity statistics
including number of read and write I/Os performed for each
disk on the system.
DMON Module
•DMON is a program that displays the disk statistics as they
are being collected by I/O Monitor.
FMON Module
•FMON is the program that analyzes and displays file statistic
usage.

PerfectTune™
PerfectTune is Raxco’s dynamic system tuning and monitoring
Software that is designed to enhance: a) process scheduling;
b) system process efficiency; c) overall system performance; and
d) system throughput. It runs as a detached process on your
system.
PerfectTune frees system managers from very the
time-consuming and often tedious job of statistically setting
and re-setting parameters due to workload changes in order
to maintain peak system performance.

PerfectTune consist of the following components:
•System Tuner – Evaluates system and per process parameters
and dynamically adjusts them (as needed) to accommodate
fluctuating workloads.
•ANALYZE utility – Detects up to 70 conditions that may exist
on your system and can adversely affect system performance.
These conditions include: a) non-dynamic parameters that
PerfectTune can not override but you may want to change; b)
system conditions impacting negatively on performance that you
may be able to affect; c) system conditions that warn of
hardware or software difficulties.

•System Monitor – Profiles your system activity and workload,
In addition, you can view some of the key tuning adjustments
made by the System Tuner or enhance your overall system
performance and throughput.

PerfectTune consist of the following components
cont.:
•Process Monitor – Displays statistics related to process
efficiency and scheduling; and provides you with a
“snapshot” of some adjustments made to key parameters by
Tuner.

"OpenVMS - standing the test of time a ProvN-Legacy for the
present and the future…"


Slide 31

Partners:
In order to provide our Customers with top quality service,
ProvN/Legacy has formed partnerships with the following
companies:

Product Line:

SecurityGuardTM
WordPerfectTM
TAPESYSTM
THRUwayTM
RaxcoSupportTM

RaxMasterTM

AUDIT
AUDIT: OpenVMS Security Software
Audit enhances native security by providing terminal
session logging, audit trail reduction, analysis, and
reporting, not otherwise available on OpenVMS.
•Analysis by SECMAN
•Customization of reporting analysis
•Selective auditing of users

•Selective auditing by date and time
•Selective auditing by file access

Intruder Alert
Intruder Alert: OpenVMS Intrusion Detection
Intruder Alert provides real time intrusion detection and
response capabilities, which enable administrators to
proactively manage computing environment security.
•Real time intrusion detection
•Can notify via e-mail specified users of security violations
•Can take specified actions against intruders
•INSPECTOR tool allows for reading of open AUDIT logs
•Interacts with AUDIT

KBLock
KBLock: OpenVMS Terminal Protection
KBLock enhances native OpenVMS Security for VAX and
Alpha systems, by providing easily implemented protection
to unattended active terminals. Such functionality is not
otherwise available in standard OpenVMS environments.
•Users can lock their terminal with a single key stroke
•Security Managers can remotely lock terminals
•Customer defined monitoring criteria
•Customer defined action taken on idle terminals
•Easily configured to site security policy

WordPerfect
The most versatile and powerful communications
solution for today’s OpenVMS users.
• Standardize your corporate word processing
across platforms
• Integrate text and graphics
• Print to any of the over 1000 printers supported by
WordPerfect
• Link spreadsheets and graphics to your documents
• Keyboard mapping available
• Users from other platforms easily trained
• Available in multiple languages

Software Partners/32

TAPEsys

TM

THRUway

TM

TAPEsys
TAPESYS is an automated data protection tool that manages a corporation's
most valuable resource - its data. Operating in an OpenVMS environment,
TAPESYS provides a menu-driven suite of functions including backup,
restore, media management, and archiving

•Provides a full set of features for automating the backup and restore of
corporate-wide data
•Provides all the tools needed to manage your tape or cartridge library
•Provides full archiving facilities in addition to media management
•Provides multiple security features
•Users can independently restore files
•Report Menu enabling the operator to produce reports quickly on all
volumes in the library

THRUway
THRUway, The OpenVMS Remote Device Access System, bridges the
gap from a remote VAX or AXP to a central VAX or AXP, simplifies file
access, and provides easy and safe management of remote data from the
main site.
•Transfer data in the context of any standard VMS I/O format, including
BACKUP
•Makes a clustered tape drive appear as a local drive to remote users
•Makes a remote disk drive appear as a local drive
•Works in conjunction with TAPESYS® to schedule drive backups of
remote disk
•Eliminates the need for operator involvement at a remote site

•Uses DCL and menu interfaces

RaxcoSupport

RaxcoSupport is a package of software tools that
makes user support on your OpenVMS computer
systems more efficient and more effective.

•Interactive user assistance, tutoring, and collaboration on
joint projects
•Session recording for troubleshooting and documentation
•Remote computer connections and dial-in, remote-site
support
•User training and group software demonstration
•Multiple terminal sessions and screen displays
•Log file formatting

RaxcoSupport Applications
•CONTRL
•RTMon
•INSTRUCTOR

•ATTEND
•Carbon Copy
•FRAMER

•Window
•CALOUT

CONTRL
An interactive monitoring, training, and user
support Software for OpenVMS VAX, & AXP
systems, as well as running on Itanium. This
product contains two separate programs, CONTRL
& BLOCK
Contrl allows you to interactively monitor terminals
logged onto the system. It has four basic modes
(WATCH, ASSIST, RECALL, SEND).

CONTRL’s monitoring modes:
•WATCH – Enables you to connect to and monitor a
target terminal
•ASSIST – Allows you to connect to a target terminal and
enter data to the target process
•RECALL – Allows you to obtain the DCL-command
recall buffer for a target terminal, and either view it on
screen or write it to a log file
•SEND – Allows you to send input to the target terminal
without leaving the CONTRL command line

Block program:
The BLOCK program is designed to prevent system
users from monitoring your terminal without
permission. It can be accessed at the DCL command
line or automatically executed through
system/personal login procedures.

RTMon:
RTMon is a program that allows RaxcoSupport and
CONTRL, to watch remote (RT) devices. However, it will
not allow you to enter or send data to the process of a user on
a remote device. Once installed, RTMon operates
transparently.
•Connect to an RT device and watch a user on this remote
terminal

•Obtain DCL-command recall buffer for a remote device,
and view it on screen
•Utilize the BLOCK command to prevent system users from
watching the remote device without permission

INSTRUCTOR:
A program within CONTRL or RaxcoSupport that
allows a single instructor to generate information or
demonstrate application software to selected students at one
time. It is an instruction delivery tool.
•Instantaneous two-way communication between instructor
and students
•More proactive instruction sessions
•Control over the content of your instruction sessions
•Financial and time saving in eliminating the need to travel
to different sites to attend training

•More frequent and varied training of staff

ATTEND
ATTEND is used by both RaxcoSupport and CONTRL as an attendance
tool for multiple students. It allows students, with the appropriate
identifier, to join an INSTRUCTOR course. Once admitted to a course a
student can immediately view all materials generated by the instructor. In
addition, the students can send messages to the instructor at any time.
•Allows a student to quickly join an available course
•Enables multiple students to be connected to a single instructor and
course
•Permits a student to join a course that has already been started and
preview previously generated information
•Contains an on line help utility
•Enables the student to communicate directly with the instructor by
sending and receiving messages

CarbonCopy
CarbonCopy is a program within RaxcoSupport that creates a log file of
your terminal session. You have the option of recording every byte of
information that passes between your terminal and the system, or only
your input into the system. It allows you to preserve a record of anything
done at your terminal, for later review and analysis.
•As a diagnostic tool – For instance, if you are running into problems
with a particular application, you can create a log file of your activity so
that support personnel can see exactly what you did without having to
duplicate the procedure,
•As documentation – At some sites these log files are created, edited,
and then included in documentation.
•As a tool for detecting software problems – You can place a command
to turn on CarbonCopy in a DCL command file so that unexpected
events or errors with code can be captured as the occur. This is
especially useful in tracking random problems that are occurring
internally and that would otherwise go unnoticed

FRAMER
FRAMER is designed to convert log files for output to a
specified terminal or printer. For example, you can use
FRAMER to convert the CarbonCopy log files that were left
in virtual format.

•Format log files for output to a printer for documentation or
hard copy records
•View a log file one frame at a time, saving to an output file
only selected frames
•Convert an entire log file

Window
WINDOW allows you to run multiple sessions from a single physical
terminal. You can switch from one session to another, at any time, as if
there were several terminals sitting on your desk. Each WINDOW session
occupies the entire screen, exactly as though it were the only process
running. A record of each session’s screen is maintained. In addition,
your display is automatically updated when you change sessions.
WINDOW is also a valuable documentation tool. When you are in a
WINDOW session, you can save a screen full of information to a file.

There are a number of ways to execute WINDOW commands.
•One method is to issue WINDOW commands at the WINDOW> prompt.
WINDOW commands are “DCL-like” in appearance
•A second method involves defining a key to execute one or more
WINDOW commands with a single keystroke.
•A third method is to place a series of WINDOW commands in command
file.

CALOUT
CALOUT is designed to provide you with extended
communications capability. It is responsible for establishing
the link between your host system, modem, and a remote
system. CALOUT operates in two distinct modes (command,
terminal).
•In command mode you directly enter CALOUT commands. These
commands allow you to: 1) control the host-modem-remote pathway; 2)
transfer files, and execute macros and command files. CALOUT
commands are entered at the CALOUT> prompt.
•In terminal mode you send commands to the modem. While in this
mode, you execute modem commands to dial the remote system. Once
you connect to the remote system, commands are sent as though you were
directly connected to it. In terminal mode, everything you type is
interpreted by the modem and remote system as a command

CALOUT allows you to:
•Access a number of common information networks, such as Western
Union’s TELEX, EASYLINK, and WESTLAW.

•Access a remote system from a host system, and then use the remote
system as though you were connected to it directly.
•Transfer all types of files between the host system and a remote system,
running the OpenVMS operating system.

•Transfer all type of files between the host system and a remote system that
supports XMODEM protocol (including personal computers).
•Transfer text files between the host system and any remote system that has
an asynchronous ASCII port.

•Create and execute macros and command files to automate the
communication link.
•Create and display log files of remote system activities.

RAXMASTER
The Performance Suite™ is a comprehensive OpenVMS
performance solution, which integrates disk optimization,
caching, dynamic system tuning, and RMS file
restructuring to solve the most common performance
problems.
•Improves I/O performance by utilizing unused main memory to store
data, reducing I/Os to physical disk.
•Eliminates file fragmentation with a single pass on the disk, open-file
defragmentation included.
•Intelligently positions files on the disk to minimize average seek times
and delay re-fragmentation .
•Tunes the system automatically in response to changing workloads and
interactive usage.
•Eliminates RMS index file fragmentation on-line and tunes FDL settings.

Performance Suite™ applications

•PerfectDisk™
•UltraDisk™
•PerfectCache™
•PerfectTune™

PerfectDisk™
PerfectDisk is system software that is designed to aid disk
management operations.
PerfectDisk provides the system manager with a
comprehensive Disk I/O System. Disk optimization makes
disk files and free space contiguous. Files and free space are
optimally placed on the disk to minimize the number and
duration of seeks. Disk optimization improves overall disk
I/O performance by focusing on seek activity, in addition to
correcting the basic problem of file fragmentation.
•A Disk Optimizer/Defragmenter
•A Disk Monitor/Reporter

PerfectDisk Features
•Single pass defragmentation and optimization
•Optimal file placement
•Schedule & throttling

•Real-time monitoring
•Continuous operation
•Menu and DCL interfaces

•Flexible implementation
•Disk and file utilization statistics
•Integrated with PerfectCache

•Works with UltraDisk

UltraDisk™
UltraDisk is Raxco’s performance software for VAX and
ALPHA systems that provides:
•Move open file capability and
•Disk fragmentation operations.

UltraDisk operates continuously and online, requires no
modifications to your existing applications, does not interfere
with your normal processing, and is fully customizable.

UltraDisk Features and Benefits:
•Enhances the disk optimization process by moving open files while they
are being accessed by users. The entire process is transparent to users.
•Performs clusterwide disk fragmentation control operations.
•Significantly reduces the number of newly created file fragments that occur
during the course of normal operations.
•Results in better disk performance because I/O processing occurs with
fewer split I/Os and window turns.
•Reduces CPU overhead in creating and extending files.
•Complements disk optimization (particularly effective with PerfectDisk
because of it’s dynamic file strategy).

•Reduces frequency of running disk defragmentation software.
•Keeps critical files such as system files in same location.
•Provides an online help facility with information about how to run and
customize the software.

PerfectCache™
PerfectCache is system software that is available for VAX and
ALPHA or both. PerfectCache provides both caching and
virtual disk functionality to your system. It can “intercept” and
Service I/Os (through caching) and data access (via virtual
disks) at the software level to reduce disk I/O traffic.

PerfectCache can give you significant gains in Performance and
Faster throughput rates, particularly on systems with many
interactive users and applications. It’s power comes through
three distinct components:
•Disk Cacher
•Virtual Disks
•I/O Monitor

What is Caching?
Caching is the use of memory to hold frequently accessed data
so that physical disk I/Os can be avoided. The memory holds
contents of logical blocks on the physical disk.
Disk I/O requests for reading data will speed up significantly
using caching. This includes request to start programs and
Compilers.
If caching software is running, your system can complete user
Disk I/O requests immediately rather than waiting for the disk
to transfer data.
By significantly decreasing the number of I/O requests
satisfied from disk, caching can improve response time.

Virtual Disk
PerfectCache provides the ability to create virtual disks in
memory. One or more virtual disks may be created; they are
operationally indistinguishable from physical disk and have
access roughly 10 to 100 times faster than physical disks.

A virtual disk is part of memory set up to appear to the
operating system to be a real disk drive. Just like physical disks,
virtual disk are listed using the $ SHOW DEVICE command.
Virtual disks are faster than physical disks. Users can create
files, show directory listings, and perform any other command
normally used for physical drives. Use of virtual disks can
substantially speed up user data access.

When Do I Need Virtual Disks?
You cannot cache virtual disks. If you are not sure whether you
should be using caching or virtual disks, follow these guidelines:
Use caching to speed up your system overall. Add virtual disks
as necessary when you:
•Have lots of temporary files that you want to put on a virtual
disk to speed specific operations (e.g., compiles).
•Need a small disk for specialized purposes, such as testing.

•Want to decide which files and/or users to service from
memory.

Virtual Disk Features and Benefits
The following list summarizes the key features and benefits of
PerfectCache Virtual Disks:
•Performs Data Requests at CPU Speed
•Uses Only A Small amount of Non-paged Pool
•Allows Shadowing to Prevent Data Loss
•Easy to Use

I/O Monitor
PerfectCache’s I/O Monitor is easy to use and will provide a
number of system statistics (about disk I/O usage) that will
help you to identify potential I/O performance bottlenecks.

What is I/O Monitor?
The I/O Monitor is a software utility that will:
•Collect detailed statistics about disk usage on your system.
•Display those statistics.
•Analyze and display file usage statistics.

I/O Monitor
The I/O Monitor consist of three modules: IOM, DMON, and
FMON.

IOM Module
•IOM is used to collect systemwide disk activity statistics
including number of read and write I/Os performed for each
disk on the system.
DMON Module
•DMON is a program that displays the disk statistics as they
are being collected by I/O Monitor.
FMON Module
•FMON is the program that analyzes and displays file statistic
usage.

PerfectTune™
PerfectTune is Raxco’s dynamic system tuning and monitoring
Software that is designed to enhance: a) process scheduling;
b) system process efficiency; c) overall system performance; and
d) system throughput. It runs as a detached process on your
system.
PerfectTune frees system managers from very the
time-consuming and often tedious job of statistically setting
and re-setting parameters due to workload changes in order
to maintain peak system performance.

PerfectTune consist of the following components:
•System Tuner – Evaluates system and per process parameters
and dynamically adjusts them (as needed) to accommodate
fluctuating workloads.
•ANALYZE utility – Detects up to 70 conditions that may exist
on your system and can adversely affect system performance.
These conditions include: a) non-dynamic parameters that
PerfectTune can not override but you may want to change; b)
system conditions impacting negatively on performance that you
may be able to affect; c) system conditions that warn of
hardware or software difficulties.

•System Monitor – Profiles your system activity and workload,
In addition, you can view some of the key tuning adjustments
made by the System Tuner or enhance your overall system
performance and throughput.

PerfectTune consist of the following components
cont.:
•Process Monitor – Displays statistics related to process
efficiency and scheduling; and provides you with a
“snapshot” of some adjustments made to key parameters by
Tuner.

"OpenVMS - standing the test of time a ProvN-Legacy for the
present and the future…"


Slide 32

Partners:
In order to provide our Customers with top quality service,
ProvN/Legacy has formed partnerships with the following
companies:

Product Line:

SecurityGuardTM
WordPerfectTM
TAPESYSTM
THRUwayTM
RaxcoSupportTM

RaxMasterTM

AUDIT
AUDIT: OpenVMS Security Software
Audit enhances native security by providing terminal
session logging, audit trail reduction, analysis, and
reporting, not otherwise available on OpenVMS.
•Analysis by SECMAN
•Customization of reporting analysis
•Selective auditing of users

•Selective auditing by date and time
•Selective auditing by file access

Intruder Alert
Intruder Alert: OpenVMS Intrusion Detection
Intruder Alert provides real time intrusion detection and
response capabilities, which enable administrators to
proactively manage computing environment security.
•Real time intrusion detection
•Can notify via e-mail specified users of security violations
•Can take specified actions against intruders
•INSPECTOR tool allows for reading of open AUDIT logs
•Interacts with AUDIT

KBLock
KBLock: OpenVMS Terminal Protection
KBLock enhances native OpenVMS Security for VAX and
Alpha systems, by providing easily implemented protection
to unattended active terminals. Such functionality is not
otherwise available in standard OpenVMS environments.
•Users can lock their terminal with a single key stroke
•Security Managers can remotely lock terminals
•Customer defined monitoring criteria
•Customer defined action taken on idle terminals
•Easily configured to site security policy

WordPerfect
The most versatile and powerful communications
solution for today’s OpenVMS users.
• Standardize your corporate word processing
across platforms
• Integrate text and graphics
• Print to any of the over 1000 printers supported by
WordPerfect
• Link spreadsheets and graphics to your documents
• Keyboard mapping available
• Users from other platforms easily trained
• Available in multiple languages

Software Partners/32

TAPEsys

TM

THRUway

TM

TAPEsys
TAPESYS is an automated data protection tool that manages a corporation's
most valuable resource - its data. Operating in an OpenVMS environment,
TAPESYS provides a menu-driven suite of functions including backup,
restore, media management, and archiving

•Provides a full set of features for automating the backup and restore of
corporate-wide data
•Provides all the tools needed to manage your tape or cartridge library
•Provides full archiving facilities in addition to media management
•Provides multiple security features
•Users can independently restore files
•Report Menu enabling the operator to produce reports quickly on all
volumes in the library

THRUway
THRUway, The OpenVMS Remote Device Access System, bridges the
gap from a remote VAX or AXP to a central VAX or AXP, simplifies file
access, and provides easy and safe management of remote data from the
main site.
•Transfer data in the context of any standard VMS I/O format, including
BACKUP
•Makes a clustered tape drive appear as a local drive to remote users
•Makes a remote disk drive appear as a local drive
•Works in conjunction with TAPESYS® to schedule drive backups of
remote disk
•Eliminates the need for operator involvement at a remote site

•Uses DCL and menu interfaces

RaxcoSupport

RaxcoSupport is a package of software tools that
makes user support on your OpenVMS computer
systems more efficient and more effective.

•Interactive user assistance, tutoring, and collaboration on
joint projects
•Session recording for troubleshooting and documentation
•Remote computer connections and dial-in, remote-site
support
•User training and group software demonstration
•Multiple terminal sessions and screen displays
•Log file formatting

RaxcoSupport Applications
•CONTRL
•RTMon
•INSTRUCTOR

•ATTEND
•Carbon Copy
•FRAMER

•Window
•CALOUT

CONTRL
An interactive monitoring, training, and user
support Software for OpenVMS VAX, & AXP
systems, as well as running on Itanium. This
product contains two separate programs, CONTRL
& BLOCK
Contrl allows you to interactively monitor terminals
logged onto the system. It has four basic modes
(WATCH, ASSIST, RECALL, SEND).

CONTRL’s monitoring modes:
•WATCH – Enables you to connect to and monitor a
target terminal
•ASSIST – Allows you to connect to a target terminal and
enter data to the target process
•RECALL – Allows you to obtain the DCL-command
recall buffer for a target terminal, and either view it on
screen or write it to a log file
•SEND – Allows you to send input to the target terminal
without leaving the CONTRL command line

Block program:
The BLOCK program is designed to prevent system
users from monitoring your terminal without
permission. It can be accessed at the DCL command
line or automatically executed through
system/personal login procedures.

RTMon:
RTMon is a program that allows RaxcoSupport and
CONTRL, to watch remote (RT) devices. However, it will
not allow you to enter or send data to the process of a user on
a remote device. Once installed, RTMon operates
transparently.
•Connect to an RT device and watch a user on this remote
terminal

•Obtain DCL-command recall buffer for a remote device,
and view it on screen
•Utilize the BLOCK command to prevent system users from
watching the remote device without permission

INSTRUCTOR:
A program within CONTRL or RaxcoSupport that
allows a single instructor to generate information or
demonstrate application software to selected students at one
time. It is an instruction delivery tool.
•Instantaneous two-way communication between instructor
and students
•More proactive instruction sessions
•Control over the content of your instruction sessions
•Financial and time saving in eliminating the need to travel
to different sites to attend training

•More frequent and varied training of staff

ATTEND
ATTEND is used by both RaxcoSupport and CONTRL as an attendance
tool for multiple students. It allows students, with the appropriate
identifier, to join an INSTRUCTOR course. Once admitted to a course a
student can immediately view all materials generated by the instructor. In
addition, the students can send messages to the instructor at any time.
•Allows a student to quickly join an available course
•Enables multiple students to be connected to a single instructor and
course
•Permits a student to join a course that has already been started and
preview previously generated information
•Contains an on line help utility
•Enables the student to communicate directly with the instructor by
sending and receiving messages

CarbonCopy
CarbonCopy is a program within RaxcoSupport that creates a log file of
your terminal session. You have the option of recording every byte of
information that passes between your terminal and the system, or only
your input into the system. It allows you to preserve a record of anything
done at your terminal, for later review and analysis.
•As a diagnostic tool – For instance, if you are running into problems
with a particular application, you can create a log file of your activity so
that support personnel can see exactly what you did without having to
duplicate the procedure,
•As documentation – At some sites these log files are created, edited,
and then included in documentation.
•As a tool for detecting software problems – You can place a command
to turn on CarbonCopy in a DCL command file so that unexpected
events or errors with code can be captured as the occur. This is
especially useful in tracking random problems that are occurring
internally and that would otherwise go unnoticed

FRAMER
FRAMER is designed to convert log files for output to a
specified terminal or printer. For example, you can use
FRAMER to convert the CarbonCopy log files that were left
in virtual format.

•Format log files for output to a printer for documentation or
hard copy records
•View a log file one frame at a time, saving to an output file
only selected frames
•Convert an entire log file

Window
WINDOW allows you to run multiple sessions from a single physical
terminal. You can switch from one session to another, at any time, as if
there were several terminals sitting on your desk. Each WINDOW session
occupies the entire screen, exactly as though it were the only process
running. A record of each session’s screen is maintained. In addition,
your display is automatically updated when you change sessions.
WINDOW is also a valuable documentation tool. When you are in a
WINDOW session, you can save a screen full of information to a file.

There are a number of ways to execute WINDOW commands.
•One method is to issue WINDOW commands at the WINDOW> prompt.
WINDOW commands are “DCL-like” in appearance
•A second method involves defining a key to execute one or more
WINDOW commands with a single keystroke.
•A third method is to place a series of WINDOW commands in command
file.

CALOUT
CALOUT is designed to provide you with extended
communications capability. It is responsible for establishing
the link between your host system, modem, and a remote
system. CALOUT operates in two distinct modes (command,
terminal).
•In command mode you directly enter CALOUT commands. These
commands allow you to: 1) control the host-modem-remote pathway; 2)
transfer files, and execute macros and command files. CALOUT
commands are entered at the CALOUT> prompt.
•In terminal mode you send commands to the modem. While in this
mode, you execute modem commands to dial the remote system. Once
you connect to the remote system, commands are sent as though you were
directly connected to it. In terminal mode, everything you type is
interpreted by the modem and remote system as a command

CALOUT allows you to:
•Access a number of common information networks, such as Western
Union’s TELEX, EASYLINK, and WESTLAW.

•Access a remote system from a host system, and then use the remote
system as though you were connected to it directly.
•Transfer all types of files between the host system and a remote system,
running the OpenVMS operating system.

•Transfer all type of files between the host system and a remote system that
supports XMODEM protocol (including personal computers).
•Transfer text files between the host system and any remote system that has
an asynchronous ASCII port.

•Create and execute macros and command files to automate the
communication link.
•Create and display log files of remote system activities.

RAXMASTER
The Performance Suite™ is a comprehensive OpenVMS
performance solution, which integrates disk optimization,
caching, dynamic system tuning, and RMS file
restructuring to solve the most common performance
problems.
•Improves I/O performance by utilizing unused main memory to store
data, reducing I/Os to physical disk.
•Eliminates file fragmentation with a single pass on the disk, open-file
defragmentation included.
•Intelligently positions files on the disk to minimize average seek times
and delay re-fragmentation .
•Tunes the system automatically in response to changing workloads and
interactive usage.
•Eliminates RMS index file fragmentation on-line and tunes FDL settings.

Performance Suite™ applications

•PerfectDisk™
•UltraDisk™
•PerfectCache™
•PerfectTune™

PerfectDisk™
PerfectDisk is system software that is designed to aid disk
management operations.
PerfectDisk provides the system manager with a
comprehensive Disk I/O System. Disk optimization makes
disk files and free space contiguous. Files and free space are
optimally placed on the disk to minimize the number and
duration of seeks. Disk optimization improves overall disk
I/O performance by focusing on seek activity, in addition to
correcting the basic problem of file fragmentation.
•A Disk Optimizer/Defragmenter
•A Disk Monitor/Reporter

PerfectDisk Features
•Single pass defragmentation and optimization
•Optimal file placement
•Schedule & throttling

•Real-time monitoring
•Continuous operation
•Menu and DCL interfaces

•Flexible implementation
•Disk and file utilization statistics
•Integrated with PerfectCache

•Works with UltraDisk

UltraDisk™
UltraDisk is Raxco’s performance software for VAX and
ALPHA systems that provides:
•Move open file capability and
•Disk fragmentation operations.

UltraDisk operates continuously and online, requires no
modifications to your existing applications, does not interfere
with your normal processing, and is fully customizable.

UltraDisk Features and Benefits:
•Enhances the disk optimization process by moving open files while they
are being accessed by users. The entire process is transparent to users.
•Performs clusterwide disk fragmentation control operations.
•Significantly reduces the number of newly created file fragments that occur
during the course of normal operations.
•Results in better disk performance because I/O processing occurs with
fewer split I/Os and window turns.
•Reduces CPU overhead in creating and extending files.
•Complements disk optimization (particularly effective with PerfectDisk
because of it’s dynamic file strategy).

•Reduces frequency of running disk defragmentation software.
•Keeps critical files such as system files in same location.
•Provides an online help facility with information about how to run and
customize the software.

PerfectCache™
PerfectCache is system software that is available for VAX and
ALPHA or both. PerfectCache provides both caching and
virtual disk functionality to your system. It can “intercept” and
Service I/Os (through caching) and data access (via virtual
disks) at the software level to reduce disk I/O traffic.

PerfectCache can give you significant gains in Performance and
Faster throughput rates, particularly on systems with many
interactive users and applications. It’s power comes through
three distinct components:
•Disk Cacher
•Virtual Disks
•I/O Monitor

What is Caching?
Caching is the use of memory to hold frequently accessed data
so that physical disk I/Os can be avoided. The memory holds
contents of logical blocks on the physical disk.
Disk I/O requests for reading data will speed up significantly
using caching. This includes request to start programs and
Compilers.
If caching software is running, your system can complete user
Disk I/O requests immediately rather than waiting for the disk
to transfer data.
By significantly decreasing the number of I/O requests
satisfied from disk, caching can improve response time.

Virtual Disk
PerfectCache provides the ability to create virtual disks in
memory. One or more virtual disks may be created; they are
operationally indistinguishable from physical disk and have
access roughly 10 to 100 times faster than physical disks.

A virtual disk is part of memory set up to appear to the
operating system to be a real disk drive. Just like physical disks,
virtual disk are listed using the $ SHOW DEVICE command.
Virtual disks are faster than physical disks. Users can create
files, show directory listings, and perform any other command
normally used for physical drives. Use of virtual disks can
substantially speed up user data access.

When Do I Need Virtual Disks?
You cannot cache virtual disks. If you are not sure whether you
should be using caching or virtual disks, follow these guidelines:
Use caching to speed up your system overall. Add virtual disks
as necessary when you:
•Have lots of temporary files that you want to put on a virtual
disk to speed specific operations (e.g., compiles).
•Need a small disk for specialized purposes, such as testing.

•Want to decide which files and/or users to service from
memory.

Virtual Disk Features and Benefits
The following list summarizes the key features and benefits of
PerfectCache Virtual Disks:
•Performs Data Requests at CPU Speed
•Uses Only A Small amount of Non-paged Pool
•Allows Shadowing to Prevent Data Loss
•Easy to Use

I/O Monitor
PerfectCache’s I/O Monitor is easy to use and will provide a
number of system statistics (about disk I/O usage) that will
help you to identify potential I/O performance bottlenecks.

What is I/O Monitor?
The I/O Monitor is a software utility that will:
•Collect detailed statistics about disk usage on your system.
•Display those statistics.
•Analyze and display file usage statistics.

I/O Monitor
The I/O Monitor consist of three modules: IOM, DMON, and
FMON.

IOM Module
•IOM is used to collect systemwide disk activity statistics
including number of read and write I/Os performed for each
disk on the system.
DMON Module
•DMON is a program that displays the disk statistics as they
are being collected by I/O Monitor.
FMON Module
•FMON is the program that analyzes and displays file statistic
usage.

PerfectTune™
PerfectTune is Raxco’s dynamic system tuning and monitoring
Software that is designed to enhance: a) process scheduling;
b) system process efficiency; c) overall system performance; and
d) system throughput. It runs as a detached process on your
system.
PerfectTune frees system managers from very the
time-consuming and often tedious job of statistically setting
and re-setting parameters due to workload changes in order
to maintain peak system performance.

PerfectTune consist of the following components:
•System Tuner – Evaluates system and per process parameters
and dynamically adjusts them (as needed) to accommodate
fluctuating workloads.
•ANALYZE utility – Detects up to 70 conditions that may exist
on your system and can adversely affect system performance.
These conditions include: a) non-dynamic parameters that
PerfectTune can not override but you may want to change; b)
system conditions impacting negatively on performance that you
may be able to affect; c) system conditions that warn of
hardware or software difficulties.

•System Monitor – Profiles your system activity and workload,
In addition, you can view some of the key tuning adjustments
made by the System Tuner or enhance your overall system
performance and throughput.

PerfectTune consist of the following components
cont.:
•Process Monitor – Displays statistics related to process
efficiency and scheduling; and provides you with a
“snapshot” of some adjustments made to key parameters by
Tuner.

"OpenVMS - standing the test of time a ProvN-Legacy for the
present and the future…"


Slide 33

Partners:
In order to provide our Customers with top quality service,
ProvN/Legacy has formed partnerships with the following
companies:

Product Line:

SecurityGuardTM
WordPerfectTM
TAPESYSTM
THRUwayTM
RaxcoSupportTM

RaxMasterTM

AUDIT
AUDIT: OpenVMS Security Software
Audit enhances native security by providing terminal
session logging, audit trail reduction, analysis, and
reporting, not otherwise available on OpenVMS.
•Analysis by SECMAN
•Customization of reporting analysis
•Selective auditing of users

•Selective auditing by date and time
•Selective auditing by file access

Intruder Alert
Intruder Alert: OpenVMS Intrusion Detection
Intruder Alert provides real time intrusion detection and
response capabilities, which enable administrators to
proactively manage computing environment security.
•Real time intrusion detection
•Can notify via e-mail specified users of security violations
•Can take specified actions against intruders
•INSPECTOR tool allows for reading of open AUDIT logs
•Interacts with AUDIT

KBLock
KBLock: OpenVMS Terminal Protection
KBLock enhances native OpenVMS Security for VAX and
Alpha systems, by providing easily implemented protection
to unattended active terminals. Such functionality is not
otherwise available in standard OpenVMS environments.
•Users can lock their terminal with a single key stroke
•Security Managers can remotely lock terminals
•Customer defined monitoring criteria
•Customer defined action taken on idle terminals
•Easily configured to site security policy

WordPerfect
The most versatile and powerful communications
solution for today’s OpenVMS users.
• Standardize your corporate word processing
across platforms
• Integrate text and graphics
• Print to any of the over 1000 printers supported by
WordPerfect
• Link spreadsheets and graphics to your documents
• Keyboard mapping available
• Users from other platforms easily trained
• Available in multiple languages

Software Partners/32

TAPEsys

TM

THRUway

TM

TAPEsys
TAPESYS is an automated data protection tool that manages a corporation's
most valuable resource - its data. Operating in an OpenVMS environment,
TAPESYS provides a menu-driven suite of functions including backup,
restore, media management, and archiving

•Provides a full set of features for automating the backup and restore of
corporate-wide data
•Provides all the tools needed to manage your tape or cartridge library
•Provides full archiving facilities in addition to media management
•Provides multiple security features
•Users can independently restore files
•Report Menu enabling the operator to produce reports quickly on all
volumes in the library

THRUway
THRUway, The OpenVMS Remote Device Access System, bridges the
gap from a remote VAX or AXP to a central VAX or AXP, simplifies file
access, and provides easy and safe management of remote data from the
main site.
•Transfer data in the context of any standard VMS I/O format, including
BACKUP
•Makes a clustered tape drive appear as a local drive to remote users
•Makes a remote disk drive appear as a local drive
•Works in conjunction with TAPESYS® to schedule drive backups of
remote disk
•Eliminates the need for operator involvement at a remote site

•Uses DCL and menu interfaces

RaxcoSupport

RaxcoSupport is a package of software tools that
makes user support on your OpenVMS computer
systems more efficient and more effective.

•Interactive user assistance, tutoring, and collaboration on
joint projects
•Session recording for troubleshooting and documentation
•Remote computer connections and dial-in, remote-site
support
•User training and group software demonstration
•Multiple terminal sessions and screen displays
•Log file formatting

RaxcoSupport Applications
•CONTRL
•RTMon
•INSTRUCTOR

•ATTEND
•Carbon Copy
•FRAMER

•Window
•CALOUT

CONTRL
An interactive monitoring, training, and user
support Software for OpenVMS VAX, & AXP
systems, as well as running on Itanium. This
product contains two separate programs, CONTRL
& BLOCK
Contrl allows you to interactively monitor terminals
logged onto the system. It has four basic modes
(WATCH, ASSIST, RECALL, SEND).

CONTRL’s monitoring modes:
•WATCH – Enables you to connect to and monitor a
target terminal
•ASSIST – Allows you to connect to a target terminal and
enter data to the target process
•RECALL – Allows you to obtain the DCL-command
recall buffer for a target terminal, and either view it on
screen or write it to a log file
•SEND – Allows you to send input to the target terminal
without leaving the CONTRL command line

Block program:
The BLOCK program is designed to prevent system
users from monitoring your terminal without
permission. It can be accessed at the DCL command
line or automatically executed through
system/personal login procedures.

RTMon:
RTMon is a program that allows RaxcoSupport and
CONTRL, to watch remote (RT) devices. However, it will
not allow you to enter or send data to the process of a user on
a remote device. Once installed, RTMon operates
transparently.
•Connect to an RT device and watch a user on this remote
terminal

•Obtain DCL-command recall buffer for a remote device,
and view it on screen
•Utilize the BLOCK command to prevent system users from
watching the remote device without permission

INSTRUCTOR:
A program within CONTRL or RaxcoSupport that
allows a single instructor to generate information or
demonstrate application software to selected students at one
time. It is an instruction delivery tool.
•Instantaneous two-way communication between instructor
and students
•More proactive instruction sessions
•Control over the content of your instruction sessions
•Financial and time saving in eliminating the need to travel
to different sites to attend training

•More frequent and varied training of staff

ATTEND
ATTEND is used by both RaxcoSupport and CONTRL as an attendance
tool for multiple students. It allows students, with the appropriate
identifier, to join an INSTRUCTOR course. Once admitted to a course a
student can immediately view all materials generated by the instructor. In
addition, the students can send messages to the instructor at any time.
•Allows a student to quickly join an available course
•Enables multiple students to be connected to a single instructor and
course
•Permits a student to join a course that has already been started and
preview previously generated information
•Contains an on line help utility
•Enables the student to communicate directly with the instructor by
sending and receiving messages

CarbonCopy
CarbonCopy is a program within RaxcoSupport that creates a log file of
your terminal session. You have the option of recording every byte of
information that passes between your terminal and the system, or only
your input into the system. It allows you to preserve a record of anything
done at your terminal, for later review and analysis.
•As a diagnostic tool – For instance, if you are running into problems
with a particular application, you can create a log file of your activity so
that support personnel can see exactly what you did without having to
duplicate the procedure,
•As documentation – At some sites these log files are created, edited,
and then included in documentation.
•As a tool for detecting software problems – You can place a command
to turn on CarbonCopy in a DCL command file so that unexpected
events or errors with code can be captured as the occur. This is
especially useful in tracking random problems that are occurring
internally and that would otherwise go unnoticed

FRAMER
FRAMER is designed to convert log files for output to a
specified terminal or printer. For example, you can use
FRAMER to convert the CarbonCopy log files that were left
in virtual format.

•Format log files for output to a printer for documentation or
hard copy records
•View a log file one frame at a time, saving to an output file
only selected frames
•Convert an entire log file

Window
WINDOW allows you to run multiple sessions from a single physical
terminal. You can switch from one session to another, at any time, as if
there were several terminals sitting on your desk. Each WINDOW session
occupies the entire screen, exactly as though it were the only process
running. A record of each session’s screen is maintained. In addition,
your display is automatically updated when you change sessions.
WINDOW is also a valuable documentation tool. When you are in a
WINDOW session, you can save a screen full of information to a file.

There are a number of ways to execute WINDOW commands.
•One method is to issue WINDOW commands at the WINDOW> prompt.
WINDOW commands are “DCL-like” in appearance
•A second method involves defining a key to execute one or more
WINDOW commands with a single keystroke.
•A third method is to place a series of WINDOW commands in command
file.

CALOUT
CALOUT is designed to provide you with extended
communications capability. It is responsible for establishing
the link between your host system, modem, and a remote
system. CALOUT operates in two distinct modes (command,
terminal).
•In command mode you directly enter CALOUT commands. These
commands allow you to: 1) control the host-modem-remote pathway; 2)
transfer files, and execute macros and command files. CALOUT
commands are entered at the CALOUT> prompt.
•In terminal mode you send commands to the modem. While in this
mode, you execute modem commands to dial the remote system. Once
you connect to the remote system, commands are sent as though you were
directly connected to it. In terminal mode, everything you type is
interpreted by the modem and remote system as a command

CALOUT allows you to:
•Access a number of common information networks, such as Western
Union’s TELEX, EASYLINK, and WESTLAW.

•Access a remote system from a host system, and then use the remote
system as though you were connected to it directly.
•Transfer all types of files between the host system and a remote system,
running the OpenVMS operating system.

•Transfer all type of files between the host system and a remote system that
supports XMODEM protocol (including personal computers).
•Transfer text files between the host system and any remote system that has
an asynchronous ASCII port.

•Create and execute macros and command files to automate the
communication link.
•Create and display log files of remote system activities.

RAXMASTER
The Performance Suite™ is a comprehensive OpenVMS
performance solution, which integrates disk optimization,
caching, dynamic system tuning, and RMS file
restructuring to solve the most common performance
problems.
•Improves I/O performance by utilizing unused main memory to store
data, reducing I/Os to physical disk.
•Eliminates file fragmentation with a single pass on the disk, open-file
defragmentation included.
•Intelligently positions files on the disk to minimize average seek times
and delay re-fragmentation .
•Tunes the system automatically in response to changing workloads and
interactive usage.
•Eliminates RMS index file fragmentation on-line and tunes FDL settings.

Performance Suite™ applications

•PerfectDisk™
•UltraDisk™
•PerfectCache™
•PerfectTune™

PerfectDisk™
PerfectDisk is system software that is designed to aid disk
management operations.
PerfectDisk provides the system manager with a
comprehensive Disk I/O System. Disk optimization makes
disk files and free space contiguous. Files and free space are
optimally placed on the disk to minimize the number and
duration of seeks. Disk optimization improves overall disk
I/O performance by focusing on seek activity, in addition to
correcting the basic problem of file fragmentation.
•A Disk Optimizer/Defragmenter
•A Disk Monitor/Reporter

PerfectDisk Features
•Single pass defragmentation and optimization
•Optimal file placement
•Schedule & throttling

•Real-time monitoring
•Continuous operation
•Menu and DCL interfaces

•Flexible implementation
•Disk and file utilization statistics
•Integrated with PerfectCache

•Works with UltraDisk

UltraDisk™
UltraDisk is Raxco’s performance software for VAX and
ALPHA systems that provides:
•Move open file capability and
•Disk fragmentation operations.

UltraDisk operates continuously and online, requires no
modifications to your existing applications, does not interfere
with your normal processing, and is fully customizable.

UltraDisk Features and Benefits:
•Enhances the disk optimization process by moving open files while they
are being accessed by users. The entire process is transparent to users.
•Performs clusterwide disk fragmentation control operations.
•Significantly reduces the number of newly created file fragments that occur
during the course of normal operations.
•Results in better disk performance because I/O processing occurs with
fewer split I/Os and window turns.
•Reduces CPU overhead in creating and extending files.
•Complements disk optimization (particularly effective with PerfectDisk
because of it’s dynamic file strategy).

•Reduces frequency of running disk defragmentation software.
•Keeps critical files such as system files in same location.
•Provides an online help facility with information about how to run and
customize the software.

PerfectCache™
PerfectCache is system software that is available for VAX and
ALPHA or both. PerfectCache provides both caching and
virtual disk functionality to your system. It can “intercept” and
Service I/Os (through caching) and data access (via virtual
disks) at the software level to reduce disk I/O traffic.

PerfectCache can give you significant gains in Performance and
Faster throughput rates, particularly on systems with many
interactive users and applications. It’s power comes through
three distinct components:
•Disk Cacher
•Virtual Disks
•I/O Monitor

What is Caching?
Caching is the use of memory to hold frequently accessed data
so that physical disk I/Os can be avoided. The memory holds
contents of logical blocks on the physical disk.
Disk I/O requests for reading data will speed up significantly
using caching. This includes request to start programs and
Compilers.
If caching software is running, your system can complete user
Disk I/O requests immediately rather than waiting for the disk
to transfer data.
By significantly decreasing the number of I/O requests
satisfied from disk, caching can improve response time.

Virtual Disk
PerfectCache provides the ability to create virtual disks in
memory. One or more virtual disks may be created; they are
operationally indistinguishable from physical disk and have
access roughly 10 to 100 times faster than physical disks.

A virtual disk is part of memory set up to appear to the
operating system to be a real disk drive. Just like physical disks,
virtual disk are listed using the $ SHOW DEVICE command.
Virtual disks are faster than physical disks. Users can create
files, show directory listings, and perform any other command
normally used for physical drives. Use of virtual disks can
substantially speed up user data access.

When Do I Need Virtual Disks?
You cannot cache virtual disks. If you are not sure whether you
should be using caching or virtual disks, follow these guidelines:
Use caching to speed up your system overall. Add virtual disks
as necessary when you:
•Have lots of temporary files that you want to put on a virtual
disk to speed specific operations (e.g., compiles).
•Need a small disk for specialized purposes, such as testing.

•Want to decide which files and/or users to service from
memory.

Virtual Disk Features and Benefits
The following list summarizes the key features and benefits of
PerfectCache Virtual Disks:
•Performs Data Requests at CPU Speed
•Uses Only A Small amount of Non-paged Pool
•Allows Shadowing to Prevent Data Loss
•Easy to Use

I/O Monitor
PerfectCache’s I/O Monitor is easy to use and will provide a
number of system statistics (about disk I/O usage) that will
help you to identify potential I/O performance bottlenecks.

What is I/O Monitor?
The I/O Monitor is a software utility that will:
•Collect detailed statistics about disk usage on your system.
•Display those statistics.
•Analyze and display file usage statistics.

I/O Monitor
The I/O Monitor consist of three modules: IOM, DMON, and
FMON.

IOM Module
•IOM is used to collect systemwide disk activity statistics
including number of read and write I/Os performed for each
disk on the system.
DMON Module
•DMON is a program that displays the disk statistics as they
are being collected by I/O Monitor.
FMON Module
•FMON is the program that analyzes and displays file statistic
usage.

PerfectTune™
PerfectTune is Raxco’s dynamic system tuning and monitoring
Software that is designed to enhance: a) process scheduling;
b) system process efficiency; c) overall system performance; and
d) system throughput. It runs as a detached process on your
system.
PerfectTune frees system managers from very the
time-consuming and often tedious job of statistically setting
and re-setting parameters due to workload changes in order
to maintain peak system performance.

PerfectTune consist of the following components:
•System Tuner – Evaluates system and per process parameters
and dynamically adjusts them (as needed) to accommodate
fluctuating workloads.
•ANALYZE utility – Detects up to 70 conditions that may exist
on your system and can adversely affect system performance.
These conditions include: a) non-dynamic parameters that
PerfectTune can not override but you may want to change; b)
system conditions impacting negatively on performance that you
may be able to affect; c) system conditions that warn of
hardware or software difficulties.

•System Monitor – Profiles your system activity and workload,
In addition, you can view some of the key tuning adjustments
made by the System Tuner or enhance your overall system
performance and throughput.

PerfectTune consist of the following components
cont.:
•Process Monitor – Displays statistics related to process
efficiency and scheduling; and provides you with a
“snapshot” of some adjustments made to key parameters by
Tuner.

"OpenVMS - standing the test of time a ProvN-Legacy for the
present and the future…"


Slide 34

Partners:
In order to provide our Customers with top quality service,
ProvN/Legacy has formed partnerships with the following
companies:

Product Line:

SecurityGuardTM
WordPerfectTM
TAPESYSTM
THRUwayTM
RaxcoSupportTM

RaxMasterTM

AUDIT
AUDIT: OpenVMS Security Software
Audit enhances native security by providing terminal
session logging, audit trail reduction, analysis, and
reporting, not otherwise available on OpenVMS.
•Analysis by SECMAN
•Customization of reporting analysis
•Selective auditing of users

•Selective auditing by date and time
•Selective auditing by file access

Intruder Alert
Intruder Alert: OpenVMS Intrusion Detection
Intruder Alert provides real time intrusion detection and
response capabilities, which enable administrators to
proactively manage computing environment security.
•Real time intrusion detection
•Can notify via e-mail specified users of security violations
•Can take specified actions against intruders
•INSPECTOR tool allows for reading of open AUDIT logs
•Interacts with AUDIT

KBLock
KBLock: OpenVMS Terminal Protection
KBLock enhances native OpenVMS Security for VAX and
Alpha systems, by providing easily implemented protection
to unattended active terminals. Such functionality is not
otherwise available in standard OpenVMS environments.
•Users can lock their terminal with a single key stroke
•Security Managers can remotely lock terminals
•Customer defined monitoring criteria
•Customer defined action taken on idle terminals
•Easily configured to site security policy

WordPerfect
The most versatile and powerful communications
solution for today’s OpenVMS users.
• Standardize your corporate word processing
across platforms
• Integrate text and graphics
• Print to any of the over 1000 printers supported by
WordPerfect
• Link spreadsheets and graphics to your documents
• Keyboard mapping available
• Users from other platforms easily trained
• Available in multiple languages

Software Partners/32

TAPEsys

TM

THRUway

TM

TAPEsys
TAPESYS is an automated data protection tool that manages a corporation's
most valuable resource - its data. Operating in an OpenVMS environment,
TAPESYS provides a menu-driven suite of functions including backup,
restore, media management, and archiving

•Provides a full set of features for automating the backup and restore of
corporate-wide data
•Provides all the tools needed to manage your tape or cartridge library
•Provides full archiving facilities in addition to media management
•Provides multiple security features
•Users can independently restore files
•Report Menu enabling the operator to produce reports quickly on all
volumes in the library

THRUway
THRUway, The OpenVMS Remote Device Access System, bridges the
gap from a remote VAX or AXP to a central VAX or AXP, simplifies file
access, and provides easy and safe management of remote data from the
main site.
•Transfer data in the context of any standard VMS I/O format, including
BACKUP
•Makes a clustered tape drive appear as a local drive to remote users
•Makes a remote disk drive appear as a local drive
•Works in conjunction with TAPESYS® to schedule drive backups of
remote disk
•Eliminates the need for operator involvement at a remote site

•Uses DCL and menu interfaces

RaxcoSupport

RaxcoSupport is a package of software tools that
makes user support on your OpenVMS computer
systems more efficient and more effective.

•Interactive user assistance, tutoring, and collaboration on
joint projects
•Session recording for troubleshooting and documentation
•Remote computer connections and dial-in, remote-site
support
•User training and group software demonstration
•Multiple terminal sessions and screen displays
•Log file formatting

RaxcoSupport Applications
•CONTRL
•RTMon
•INSTRUCTOR

•ATTEND
•Carbon Copy
•FRAMER

•Window
•CALOUT

CONTRL
An interactive monitoring, training, and user
support Software for OpenVMS VAX, & AXP
systems, as well as running on Itanium. This
product contains two separate programs, CONTRL
& BLOCK
Contrl allows you to interactively monitor terminals
logged onto the system. It has four basic modes
(WATCH, ASSIST, RECALL, SEND).

CONTRL’s monitoring modes:
•WATCH – Enables you to connect to and monitor a
target terminal
•ASSIST – Allows you to connect to a target terminal and
enter data to the target process
•RECALL – Allows you to obtain the DCL-command
recall buffer for a target terminal, and either view it on
screen or write it to a log file
•SEND – Allows you to send input to the target terminal
without leaving the CONTRL command line

Block program:
The BLOCK program is designed to prevent system
users from monitoring your terminal without
permission. It can be accessed at the DCL command
line or automatically executed through
system/personal login procedures.

RTMon:
RTMon is a program that allows RaxcoSupport and
CONTRL, to watch remote (RT) devices. However, it will
not allow you to enter or send data to the process of a user on
a remote device. Once installed, RTMon operates
transparently.
•Connect to an RT device and watch a user on this remote
terminal

•Obtain DCL-command recall buffer for a remote device,
and view it on screen
•Utilize the BLOCK command to prevent system users from
watching the remote device without permission

INSTRUCTOR:
A program within CONTRL or RaxcoSupport that
allows a single instructor to generate information or
demonstrate application software to selected students at one
time. It is an instruction delivery tool.
•Instantaneous two-way communication between instructor
and students
•More proactive instruction sessions
•Control over the content of your instruction sessions
•Financial and time saving in eliminating the need to travel
to different sites to attend training

•More frequent and varied training of staff

ATTEND
ATTEND is used by both RaxcoSupport and CONTRL as an attendance
tool for multiple students. It allows students, with the appropriate
identifier, to join an INSTRUCTOR course. Once admitted to a course a
student can immediately view all materials generated by the instructor. In
addition, the students can send messages to the instructor at any time.
•Allows a student to quickly join an available course
•Enables multiple students to be connected to a single instructor and
course
•Permits a student to join a course that has already been started and
preview previously generated information
•Contains an on line help utility
•Enables the student to communicate directly with the instructor by
sending and receiving messages

CarbonCopy
CarbonCopy is a program within RaxcoSupport that creates a log file of
your terminal session. You have the option of recording every byte of
information that passes between your terminal and the system, or only
your input into the system. It allows you to preserve a record of anything
done at your terminal, for later review and analysis.
•As a diagnostic tool – For instance, if you are running into problems
with a particular application, you can create a log file of your activity so
that support personnel can see exactly what you did without having to
duplicate the procedure,
•As documentation – At some sites these log files are created, edited,
and then included in documentation.
•As a tool for detecting software problems – You can place a command
to turn on CarbonCopy in a DCL command file so that unexpected
events or errors with code can be captured as the occur. This is
especially useful in tracking random problems that are occurring
internally and that would otherwise go unnoticed

FRAMER
FRAMER is designed to convert log files for output to a
specified terminal or printer. For example, you can use
FRAMER to convert the CarbonCopy log files that were left
in virtual format.

•Format log files for output to a printer for documentation or
hard copy records
•View a log file one frame at a time, saving to an output file
only selected frames
•Convert an entire log file

Window
WINDOW allows you to run multiple sessions from a single physical
terminal. You can switch from one session to another, at any time, as if
there were several terminals sitting on your desk. Each WINDOW session
occupies the entire screen, exactly as though it were the only process
running. A record of each session’s screen is maintained. In addition,
your display is automatically updated when you change sessions.
WINDOW is also a valuable documentation tool. When you are in a
WINDOW session, you can save a screen full of information to a file.

There are a number of ways to execute WINDOW commands.
•One method is to issue WINDOW commands at the WINDOW> prompt.
WINDOW commands are “DCL-like” in appearance
•A second method involves defining a key to execute one or more
WINDOW commands with a single keystroke.
•A third method is to place a series of WINDOW commands in command
file.

CALOUT
CALOUT is designed to provide you with extended
communications capability. It is responsible for establishing
the link between your host system, modem, and a remote
system. CALOUT operates in two distinct modes (command,
terminal).
•In command mode you directly enter CALOUT commands. These
commands allow you to: 1) control the host-modem-remote pathway; 2)
transfer files, and execute macros and command files. CALOUT
commands are entered at the CALOUT> prompt.
•In terminal mode you send commands to the modem. While in this
mode, you execute modem commands to dial the remote system. Once
you connect to the remote system, commands are sent as though you were
directly connected to it. In terminal mode, everything you type is
interpreted by the modem and remote system as a command

CALOUT allows you to:
•Access a number of common information networks, such as Western
Union’s TELEX, EASYLINK, and WESTLAW.

•Access a remote system from a host system, and then use the remote
system as though you were connected to it directly.
•Transfer all types of files between the host system and a remote system,
running the OpenVMS operating system.

•Transfer all type of files between the host system and a remote system that
supports XMODEM protocol (including personal computers).
•Transfer text files between the host system and any remote system that has
an asynchronous ASCII port.

•Create and execute macros and command files to automate the
communication link.
•Create and display log files of remote system activities.

RAXMASTER
The Performance Suite™ is a comprehensive OpenVMS
performance solution, which integrates disk optimization,
caching, dynamic system tuning, and RMS file
restructuring to solve the most common performance
problems.
•Improves I/O performance by utilizing unused main memory to store
data, reducing I/Os to physical disk.
•Eliminates file fragmentation with a single pass on the disk, open-file
defragmentation included.
•Intelligently positions files on the disk to minimize average seek times
and delay re-fragmentation .
•Tunes the system automatically in response to changing workloads and
interactive usage.
•Eliminates RMS index file fragmentation on-line and tunes FDL settings.

Performance Suite™ applications

•PerfectDisk™
•UltraDisk™
•PerfectCache™
•PerfectTune™

PerfectDisk™
PerfectDisk is system software that is designed to aid disk
management operations.
PerfectDisk provides the system manager with a
comprehensive Disk I/O System. Disk optimization makes
disk files and free space contiguous. Files and free space are
optimally placed on the disk to minimize the number and
duration of seeks. Disk optimization improves overall disk
I/O performance by focusing on seek activity, in addition to
correcting the basic problem of file fragmentation.
•A Disk Optimizer/Defragmenter
•A Disk Monitor/Reporter

PerfectDisk Features
•Single pass defragmentation and optimization
•Optimal file placement
•Schedule & throttling

•Real-time monitoring
•Continuous operation
•Menu and DCL interfaces

•Flexible implementation
•Disk and file utilization statistics
•Integrated with PerfectCache

•Works with UltraDisk

UltraDisk™
UltraDisk is Raxco’s performance software for VAX and
ALPHA systems that provides:
•Move open file capability and
•Disk fragmentation operations.

UltraDisk operates continuously and online, requires no
modifications to your existing applications, does not interfere
with your normal processing, and is fully customizable.

UltraDisk Features and Benefits:
•Enhances the disk optimization process by moving open files while they
are being accessed by users. The entire process is transparent to users.
•Performs clusterwide disk fragmentation control operations.
•Significantly reduces the number of newly created file fragments that occur
during the course of normal operations.
•Results in better disk performance because I/O processing occurs with
fewer split I/Os and window turns.
•Reduces CPU overhead in creating and extending files.
•Complements disk optimization (particularly effective with PerfectDisk
because of it’s dynamic file strategy).

•Reduces frequency of running disk defragmentation software.
•Keeps critical files such as system files in same location.
•Provides an online help facility with information about how to run and
customize the software.

PerfectCache™
PerfectCache is system software that is available for VAX and
ALPHA or both. PerfectCache provides both caching and
virtual disk functionality to your system. It can “intercept” and
Service I/Os (through caching) and data access (via virtual
disks) at the software level to reduce disk I/O traffic.

PerfectCache can give you significant gains in Performance and
Faster throughput rates, particularly on systems with many
interactive users and applications. It’s power comes through
three distinct components:
•Disk Cacher
•Virtual Disks
•I/O Monitor

What is Caching?
Caching is the use of memory to hold frequently accessed data
so that physical disk I/Os can be avoided. The memory holds
contents of logical blocks on the physical disk.
Disk I/O requests for reading data will speed up significantly
using caching. This includes request to start programs and
Compilers.
If caching software is running, your system can complete user
Disk I/O requests immediately rather than waiting for the disk
to transfer data.
By significantly decreasing the number of I/O requests
satisfied from disk, caching can improve response time.

Virtual Disk
PerfectCache provides the ability to create virtual disks in
memory. One or more virtual disks may be created; they are
operationally indistinguishable from physical disk and have
access roughly 10 to 100 times faster than physical disks.

A virtual disk is part of memory set up to appear to the
operating system to be a real disk drive. Just like physical disks,
virtual disk are listed using the $ SHOW DEVICE command.
Virtual disks are faster than physical disks. Users can create
files, show directory listings, and perform any other command
normally used for physical drives. Use of virtual disks can
substantially speed up user data access.

When Do I Need Virtual Disks?
You cannot cache virtual disks. If you are not sure whether you
should be using caching or virtual disks, follow these guidelines:
Use caching to speed up your system overall. Add virtual disks
as necessary when you:
•Have lots of temporary files that you want to put on a virtual
disk to speed specific operations (e.g., compiles).
•Need a small disk for specialized purposes, such as testing.

•Want to decide which files and/or users to service from
memory.

Virtual Disk Features and Benefits
The following list summarizes the key features and benefits of
PerfectCache Virtual Disks:
•Performs Data Requests at CPU Speed
•Uses Only A Small amount of Non-paged Pool
•Allows Shadowing to Prevent Data Loss
•Easy to Use

I/O Monitor
PerfectCache’s I/O Monitor is easy to use and will provide a
number of system statistics (about disk I/O usage) that will
help you to identify potential I/O performance bottlenecks.

What is I/O Monitor?
The I/O Monitor is a software utility that will:
•Collect detailed statistics about disk usage on your system.
•Display those statistics.
•Analyze and display file usage statistics.

I/O Monitor
The I/O Monitor consist of three modules: IOM, DMON, and
FMON.

IOM Module
•IOM is used to collect systemwide disk activity statistics
including number of read and write I/Os performed for each
disk on the system.
DMON Module
•DMON is a program that displays the disk statistics as they
are being collected by I/O Monitor.
FMON Module
•FMON is the program that analyzes and displays file statistic
usage.

PerfectTune™
PerfectTune is Raxco’s dynamic system tuning and monitoring
Software that is designed to enhance: a) process scheduling;
b) system process efficiency; c) overall system performance; and
d) system throughput. It runs as a detached process on your
system.
PerfectTune frees system managers from very the
time-consuming and often tedious job of statistically setting
and re-setting parameters due to workload changes in order
to maintain peak system performance.

PerfectTune consist of the following components:
•System Tuner – Evaluates system and per process parameters
and dynamically adjusts them (as needed) to accommodate
fluctuating workloads.
•ANALYZE utility – Detects up to 70 conditions that may exist
on your system and can adversely affect system performance.
These conditions include: a) non-dynamic parameters that
PerfectTune can not override but you may want to change; b)
system conditions impacting negatively on performance that you
may be able to affect; c) system conditions that warn of
hardware or software difficulties.

•System Monitor – Profiles your system activity and workload,
In addition, you can view some of the key tuning adjustments
made by the System Tuner or enhance your overall system
performance and throughput.

PerfectTune consist of the following components
cont.:
•Process Monitor – Displays statistics related to process
efficiency and scheduling; and provides you with a
“snapshot” of some adjustments made to key parameters by
Tuner.

"OpenVMS - standing the test of time a ProvN-Legacy for the
present and the future…"


Slide 35

Partners:
In order to provide our Customers with top quality service,
ProvN/Legacy has formed partnerships with the following
companies:

Product Line:

SecurityGuardTM
WordPerfectTM
TAPESYSTM
THRUwayTM
RaxcoSupportTM

RaxMasterTM

AUDIT
AUDIT: OpenVMS Security Software
Audit enhances native security by providing terminal
session logging, audit trail reduction, analysis, and
reporting, not otherwise available on OpenVMS.
•Analysis by SECMAN
•Customization of reporting analysis
•Selective auditing of users

•Selective auditing by date and time
•Selective auditing by file access

Intruder Alert
Intruder Alert: OpenVMS Intrusion Detection
Intruder Alert provides real time intrusion detection and
response capabilities, which enable administrators to
proactively manage computing environment security.
•Real time intrusion detection
•Can notify via e-mail specified users of security violations
•Can take specified actions against intruders
•INSPECTOR tool allows for reading of open AUDIT logs
•Interacts with AUDIT

KBLock
KBLock: OpenVMS Terminal Protection
KBLock enhances native OpenVMS Security for VAX and
Alpha systems, by providing easily implemented protection
to unattended active terminals. Such functionality is not
otherwise available in standard OpenVMS environments.
•Users can lock their terminal with a single key stroke
•Security Managers can remotely lock terminals
•Customer defined monitoring criteria
•Customer defined action taken on idle terminals
•Easily configured to site security policy

WordPerfect
The most versatile and powerful communications
solution for today’s OpenVMS users.
• Standardize your corporate word processing
across platforms
• Integrate text and graphics
• Print to any of the over 1000 printers supported by
WordPerfect
• Link spreadsheets and graphics to your documents
• Keyboard mapping available
• Users from other platforms easily trained
• Available in multiple languages

Software Partners/32

TAPEsys

TM

THRUway

TM

TAPEsys
TAPESYS is an automated data protection tool that manages a corporation's
most valuable resource - its data. Operating in an OpenVMS environment,
TAPESYS provides a menu-driven suite of functions including backup,
restore, media management, and archiving

•Provides a full set of features for automating the backup and restore of
corporate-wide data
•Provides all the tools needed to manage your tape or cartridge library
•Provides full archiving facilities in addition to media management
•Provides multiple security features
•Users can independently restore files
•Report Menu enabling the operator to produce reports quickly on all
volumes in the library

THRUway
THRUway, The OpenVMS Remote Device Access System, bridges the
gap from a remote VAX or AXP to a central VAX or AXP, simplifies file
access, and provides easy and safe management of remote data from the
main site.
•Transfer data in the context of any standard VMS I/O format, including
BACKUP
•Makes a clustered tape drive appear as a local drive to remote users
•Makes a remote disk drive appear as a local drive
•Works in conjunction with TAPESYS® to schedule drive backups of
remote disk
•Eliminates the need for operator involvement at a remote site

•Uses DCL and menu interfaces

RaxcoSupport

RaxcoSupport is a package of software tools that
makes user support on your OpenVMS computer
systems more efficient and more effective.

•Interactive user assistance, tutoring, and collaboration on
joint projects
•Session recording for troubleshooting and documentation
•Remote computer connections and dial-in, remote-site
support
•User training and group software demonstration
•Multiple terminal sessions and screen displays
•Log file formatting

RaxcoSupport Applications
•CONTRL
•RTMon
•INSTRUCTOR

•ATTEND
•Carbon Copy
•FRAMER

•Window
•CALOUT

CONTRL
An interactive monitoring, training, and user
support Software for OpenVMS VAX, & AXP
systems, as well as running on Itanium. This
product contains two separate programs, CONTRL
& BLOCK
Contrl allows you to interactively monitor terminals
logged onto the system. It has four basic modes
(WATCH, ASSIST, RECALL, SEND).

CONTRL’s monitoring modes:
•WATCH – Enables you to connect to and monitor a
target terminal
•ASSIST – Allows you to connect to a target terminal and
enter data to the target process
•RECALL – Allows you to obtain the DCL-command
recall buffer for a target terminal, and either view it on
screen or write it to a log file
•SEND – Allows you to send input to the target terminal
without leaving the CONTRL command line

Block program:
The BLOCK program is designed to prevent system
users from monitoring your terminal without
permission. It can be accessed at the DCL command
line or automatically executed through
system/personal login procedures.

RTMon:
RTMon is a program that allows RaxcoSupport and
CONTRL, to watch remote (RT) devices. However, it will
not allow you to enter or send data to the process of a user on
a remote device. Once installed, RTMon operates
transparently.
•Connect to an RT device and watch a user on this remote
terminal

•Obtain DCL-command recall buffer for a remote device,
and view it on screen
•Utilize the BLOCK command to prevent system users from
watching the remote device without permission

INSTRUCTOR:
A program within CONTRL or RaxcoSupport that
allows a single instructor to generate information or
demonstrate application software to selected students at one
time. It is an instruction delivery tool.
•Instantaneous two-way communication between instructor
and students
•More proactive instruction sessions
•Control over the content of your instruction sessions
•Financial and time saving in eliminating the need to travel
to different sites to attend training

•More frequent and varied training of staff

ATTEND
ATTEND is used by both RaxcoSupport and CONTRL as an attendance
tool for multiple students. It allows students, with the appropriate
identifier, to join an INSTRUCTOR course. Once admitted to a course a
student can immediately view all materials generated by the instructor. In
addition, the students can send messages to the instructor at any time.
•Allows a student to quickly join an available course
•Enables multiple students to be connected to a single instructor and
course
•Permits a student to join a course that has already been started and
preview previously generated information
•Contains an on line help utility
•Enables the student to communicate directly with the instructor by
sending and receiving messages

CarbonCopy
CarbonCopy is a program within RaxcoSupport that creates a log file of
your terminal session. You have the option of recording every byte of
information that passes between your terminal and the system, or only
your input into the system. It allows you to preserve a record of anything
done at your terminal, for later review and analysis.
•As a diagnostic tool – For instance, if you are running into problems
with a particular application, you can create a log file of your activity so
that support personnel can see exactly what you did without having to
duplicate the procedure,
•As documentation – At some sites these log files are created, edited,
and then included in documentation.
•As a tool for detecting software problems – You can place a command
to turn on CarbonCopy in a DCL command file so that unexpected
events or errors with code can be captured as the occur. This is
especially useful in tracking random problems that are occurring
internally and that would otherwise go unnoticed

FRAMER
FRAMER is designed to convert log files for output to a
specified terminal or printer. For example, you can use
FRAMER to convert the CarbonCopy log files that were left
in virtual format.

•Format log files for output to a printer for documentation or
hard copy records
•View a log file one frame at a time, saving to an output file
only selected frames
•Convert an entire log file

Window
WINDOW allows you to run multiple sessions from a single physical
terminal. You can switch from one session to another, at any time, as if
there were several terminals sitting on your desk. Each WINDOW session
occupies the entire screen, exactly as though it were the only process
running. A record of each session’s screen is maintained. In addition,
your display is automatically updated when you change sessions.
WINDOW is also a valuable documentation tool. When you are in a
WINDOW session, you can save a screen full of information to a file.

There are a number of ways to execute WINDOW commands.
•One method is to issue WINDOW commands at the WINDOW> prompt.
WINDOW commands are “DCL-like” in appearance
•A second method involves defining a key to execute one or more
WINDOW commands with a single keystroke.
•A third method is to place a series of WINDOW commands in command
file.

CALOUT
CALOUT is designed to provide you with extended
communications capability. It is responsible for establishing
the link between your host system, modem, and a remote
system. CALOUT operates in two distinct modes (command,
terminal).
•In command mode you directly enter CALOUT commands. These
commands allow you to: 1) control the host-modem-remote pathway; 2)
transfer files, and execute macros and command files. CALOUT
commands are entered at the CALOUT> prompt.
•In terminal mode you send commands to the modem. While in this
mode, you execute modem commands to dial the remote system. Once
you connect to the remote system, commands are sent as though you were
directly connected to it. In terminal mode, everything you type is
interpreted by the modem and remote system as a command

CALOUT allows you to:
•Access a number of common information networks, such as Western
Union’s TELEX, EASYLINK, and WESTLAW.

•Access a remote system from a host system, and then use the remote
system as though you were connected to it directly.
•Transfer all types of files between the host system and a remote system,
running the OpenVMS operating system.

•Transfer all type of files between the host system and a remote system that
supports XMODEM protocol (including personal computers).
•Transfer text files between the host system and any remote system that has
an asynchronous ASCII port.

•Create and execute macros and command files to automate the
communication link.
•Create and display log files of remote system activities.

RAXMASTER
The Performance Suite™ is a comprehensive OpenVMS
performance solution, which integrates disk optimization,
caching, dynamic system tuning, and RMS file
restructuring to solve the most common performance
problems.
•Improves I/O performance by utilizing unused main memory to store
data, reducing I/Os to physical disk.
•Eliminates file fragmentation with a single pass on the disk, open-file
defragmentation included.
•Intelligently positions files on the disk to minimize average seek times
and delay re-fragmentation .
•Tunes the system automatically in response to changing workloads and
interactive usage.
•Eliminates RMS index file fragmentation on-line and tunes FDL settings.

Performance Suite™ applications

•PerfectDisk™
•UltraDisk™
•PerfectCache™
•PerfectTune™

PerfectDisk™
PerfectDisk is system software that is designed to aid disk
management operations.
PerfectDisk provides the system manager with a
comprehensive Disk I/O System. Disk optimization makes
disk files and free space contiguous. Files and free space are
optimally placed on the disk to minimize the number and
duration of seeks. Disk optimization improves overall disk
I/O performance by focusing on seek activity, in addition to
correcting the basic problem of file fragmentation.
•A Disk Optimizer/Defragmenter
•A Disk Monitor/Reporter

PerfectDisk Features
•Single pass defragmentation and optimization
•Optimal file placement
•Schedule & throttling

•Real-time monitoring
•Continuous operation
•Menu and DCL interfaces

•Flexible implementation
•Disk and file utilization statistics
•Integrated with PerfectCache

•Works with UltraDisk

UltraDisk™
UltraDisk is Raxco’s performance software for VAX and
ALPHA systems that provides:
•Move open file capability and
•Disk fragmentation operations.

UltraDisk operates continuously and online, requires no
modifications to your existing applications, does not interfere
with your normal processing, and is fully customizable.

UltraDisk Features and Benefits:
•Enhances the disk optimization process by moving open files while they
are being accessed by users. The entire process is transparent to users.
•Performs clusterwide disk fragmentation control operations.
•Significantly reduces the number of newly created file fragments that occur
during the course of normal operations.
•Results in better disk performance because I/O processing occurs with
fewer split I/Os and window turns.
•Reduces CPU overhead in creating and extending files.
•Complements disk optimization (particularly effective with PerfectDisk
because of it’s dynamic file strategy).

•Reduces frequency of running disk defragmentation software.
•Keeps critical files such as system files in same location.
•Provides an online help facility with information about how to run and
customize the software.

PerfectCache™
PerfectCache is system software that is available for VAX and
ALPHA or both. PerfectCache provides both caching and
virtual disk functionality to your system. It can “intercept” and
Service I/Os (through caching) and data access (via virtual
disks) at the software level to reduce disk I/O traffic.

PerfectCache can give you significant gains in Performance and
Faster throughput rates, particularly on systems with many
interactive users and applications. It’s power comes through
three distinct components:
•Disk Cacher
•Virtual Disks
•I/O Monitor

What is Caching?
Caching is the use of memory to hold frequently accessed data
so that physical disk I/Os can be avoided. The memory holds
contents of logical blocks on the physical disk.
Disk I/O requests for reading data will speed up significantly
using caching. This includes request to start programs and
Compilers.
If caching software is running, your system can complete user
Disk I/O requests immediately rather than waiting for the disk
to transfer data.
By significantly decreasing the number of I/O requests
satisfied from disk, caching can improve response time.

Virtual Disk
PerfectCache provides the ability to create virtual disks in
memory. One or more virtual disks may be created; they are
operationally indistinguishable from physical disk and have
access roughly 10 to 100 times faster than physical disks.

A virtual disk is part of memory set up to appear to the
operating system to be a real disk drive. Just like physical disks,
virtual disk are listed using the $ SHOW DEVICE command.
Virtual disks are faster than physical disks. Users can create
files, show directory listings, and perform any other command
normally used for physical drives. Use of virtual disks can
substantially speed up user data access.

When Do I Need Virtual Disks?
You cannot cache virtual disks. If you are not sure whether you
should be using caching or virtual disks, follow these guidelines:
Use caching to speed up your system overall. Add virtual disks
as necessary when you:
•Have lots of temporary files that you want to put on a virtual
disk to speed specific operations (e.g., compiles).
•Need a small disk for specialized purposes, such as testing.

•Want to decide which files and/or users to service from
memory.

Virtual Disk Features and Benefits
The following list summarizes the key features and benefits of
PerfectCache Virtual Disks:
•Performs Data Requests at CPU Speed
•Uses Only A Small amount of Non-paged Pool
•Allows Shadowing to Prevent Data Loss
•Easy to Use

I/O Monitor
PerfectCache’s I/O Monitor is easy to use and will provide a
number of system statistics (about disk I/O usage) that will
help you to identify potential I/O performance bottlenecks.

What is I/O Monitor?
The I/O Monitor is a software utility that will:
•Collect detailed statistics about disk usage on your system.
•Display those statistics.
•Analyze and display file usage statistics.

I/O Monitor
The I/O Monitor consist of three modules: IOM, DMON, and
FMON.

IOM Module
•IOM is used to collect systemwide disk activity statistics
including number of read and write I/Os performed for each
disk on the system.
DMON Module
•DMON is a program that displays the disk statistics as they
are being collected by I/O Monitor.
FMON Module
•FMON is the program that analyzes and displays file statistic
usage.

PerfectTune™
PerfectTune is Raxco’s dynamic system tuning and monitoring
Software that is designed to enhance: a) process scheduling;
b) system process efficiency; c) overall system performance; and
d) system throughput. It runs as a detached process on your
system.
PerfectTune frees system managers from very the
time-consuming and often tedious job of statistically setting
and re-setting parameters due to workload changes in order
to maintain peak system performance.

PerfectTune consist of the following components:
•System Tuner – Evaluates system and per process parameters
and dynamically adjusts them (as needed) to accommodate
fluctuating workloads.
•ANALYZE utility – Detects up to 70 conditions that may exist
on your system and can adversely affect system performance.
These conditions include: a) non-dynamic parameters that
PerfectTune can not override but you may want to change; b)
system conditions impacting negatively on performance that you
may be able to affect; c) system conditions that warn of
hardware or software difficulties.

•System Monitor – Profiles your system activity and workload,
In addition, you can view some of the key tuning adjustments
made by the System Tuner or enhance your overall system
performance and throughput.

PerfectTune consist of the following components
cont.:
•Process Monitor – Displays statistics related to process
efficiency and scheduling; and provides you with a
“snapshot” of some adjustments made to key parameters by
Tuner.

"OpenVMS - standing the test of time a ProvN-Legacy for the
present and the future…"


Slide 36

Partners:
In order to provide our Customers with top quality service,
ProvN/Legacy has formed partnerships with the following
companies:

Product Line:

SecurityGuardTM
WordPerfectTM
TAPESYSTM
THRUwayTM
RaxcoSupportTM

RaxMasterTM

AUDIT
AUDIT: OpenVMS Security Software
Audit enhances native security by providing terminal
session logging, audit trail reduction, analysis, and
reporting, not otherwise available on OpenVMS.
•Analysis by SECMAN
•Customization of reporting analysis
•Selective auditing of users

•Selective auditing by date and time
•Selective auditing by file access

Intruder Alert
Intruder Alert: OpenVMS Intrusion Detection
Intruder Alert provides real time intrusion detection and
response capabilities, which enable administrators to
proactively manage computing environment security.
•Real time intrusion detection
•Can notify via e-mail specified users of security violations
•Can take specified actions against intruders
•INSPECTOR tool allows for reading of open AUDIT logs
•Interacts with AUDIT

KBLock
KBLock: OpenVMS Terminal Protection
KBLock enhances native OpenVMS Security for VAX and
Alpha systems, by providing easily implemented protection
to unattended active terminals. Such functionality is not
otherwise available in standard OpenVMS environments.
•Users can lock their terminal with a single key stroke
•Security Managers can remotely lock terminals
•Customer defined monitoring criteria
•Customer defined action taken on idle terminals
•Easily configured to site security policy

WordPerfect
The most versatile and powerful communications
solution for today’s OpenVMS users.
• Standardize your corporate word processing
across platforms
• Integrate text and graphics
• Print to any of the over 1000 printers supported by
WordPerfect
• Link spreadsheets and graphics to your documents
• Keyboard mapping available
• Users from other platforms easily trained
• Available in multiple languages

Software Partners/32

TAPEsys

TM

THRUway

TM

TAPEsys
TAPESYS is an automated data protection tool that manages a corporation's
most valuable resource - its data. Operating in an OpenVMS environment,
TAPESYS provides a menu-driven suite of functions including backup,
restore, media management, and archiving

•Provides a full set of features for automating the backup and restore of
corporate-wide data
•Provides all the tools needed to manage your tape or cartridge library
•Provides full archiving facilities in addition to media management
•Provides multiple security features
•Users can independently restore files
•Report Menu enabling the operator to produce reports quickly on all
volumes in the library

THRUway
THRUway, The OpenVMS Remote Device Access System, bridges the
gap from a remote VAX or AXP to a central VAX or AXP, simplifies file
access, and provides easy and safe management of remote data from the
main site.
•Transfer data in the context of any standard VMS I/O format, including
BACKUP
•Makes a clustered tape drive appear as a local drive to remote users
•Makes a remote disk drive appear as a local drive
•Works in conjunction with TAPESYS® to schedule drive backups of
remote disk
•Eliminates the need for operator involvement at a remote site

•Uses DCL and menu interfaces

RaxcoSupport

RaxcoSupport is a package of software tools that
makes user support on your OpenVMS computer
systems more efficient and more effective.

•Interactive user assistance, tutoring, and collaboration on
joint projects
•Session recording for troubleshooting and documentation
•Remote computer connections and dial-in, remote-site
support
•User training and group software demonstration
•Multiple terminal sessions and screen displays
•Log file formatting

RaxcoSupport Applications
•CONTRL
•RTMon
•INSTRUCTOR

•ATTEND
•Carbon Copy
•FRAMER

•Window
•CALOUT

CONTRL
An interactive monitoring, training, and user
support Software for OpenVMS VAX, & AXP
systems, as well as running on Itanium. This
product contains two separate programs, CONTRL
& BLOCK
Contrl allows you to interactively monitor terminals
logged onto the system. It has four basic modes
(WATCH, ASSIST, RECALL, SEND).

CONTRL’s monitoring modes:
•WATCH – Enables you to connect to and monitor a
target terminal
•ASSIST – Allows you to connect to a target terminal and
enter data to the target process
•RECALL – Allows you to obtain the DCL-command
recall buffer for a target terminal, and either view it on
screen or write it to a log file
•SEND – Allows you to send input to the target terminal
without leaving the CONTRL command line

Block program:
The BLOCK program is designed to prevent system
users from monitoring your terminal without
permission. It can be accessed at the DCL command
line or automatically executed through
system/personal login procedures.

RTMon:
RTMon is a program that allows RaxcoSupport and
CONTRL, to watch remote (RT) devices. However, it will
not allow you to enter or send data to the process of a user on
a remote device. Once installed, RTMon operates
transparently.
•Connect to an RT device and watch a user on this remote
terminal

•Obtain DCL-command recall buffer for a remote device,
and view it on screen
•Utilize the BLOCK command to prevent system users from
watching the remote device without permission

INSTRUCTOR:
A program within CONTRL or RaxcoSupport that
allows a single instructor to generate information or
demonstrate application software to selected students at one
time. It is an instruction delivery tool.
•Instantaneous two-way communication between instructor
and students
•More proactive instruction sessions
•Control over the content of your instruction sessions
•Financial and time saving in eliminating the need to travel
to different sites to attend training

•More frequent and varied training of staff

ATTEND
ATTEND is used by both RaxcoSupport and CONTRL as an attendance
tool for multiple students. It allows students, with the appropriate
identifier, to join an INSTRUCTOR course. Once admitted to a course a
student can immediately view all materials generated by the instructor. In
addition, the students can send messages to the instructor at any time.
•Allows a student to quickly join an available course
•Enables multiple students to be connected to a single instructor and
course
•Permits a student to join a course that has already been started and
preview previously generated information
•Contains an on line help utility
•Enables the student to communicate directly with the instructor by
sending and receiving messages

CarbonCopy
CarbonCopy is a program within RaxcoSupport that creates a log file of
your terminal session. You have the option of recording every byte of
information that passes between your terminal and the system, or only
your input into the system. It allows you to preserve a record of anything
done at your terminal, for later review and analysis.
•As a diagnostic tool – For instance, if you are running into problems
with a particular application, you can create a log file of your activity so
that support personnel can see exactly what you did without having to
duplicate the procedure,
•As documentation – At some sites these log files are created, edited,
and then included in documentation.
•As a tool for detecting software problems – You can place a command
to turn on CarbonCopy in a DCL command file so that unexpected
events or errors with code can be captured as the occur. This is
especially useful in tracking random problems that are occurring
internally and that would otherwise go unnoticed

FRAMER
FRAMER is designed to convert log files for output to a
specified terminal or printer. For example, you can use
FRAMER to convert the CarbonCopy log files that were left
in virtual format.

•Format log files for output to a printer for documentation or
hard copy records
•View a log file one frame at a time, saving to an output file
only selected frames
•Convert an entire log file

Window
WINDOW allows you to run multiple sessions from a single physical
terminal. You can switch from one session to another, at any time, as if
there were several terminals sitting on your desk. Each WINDOW session
occupies the entire screen, exactly as though it were the only process
running. A record of each session’s screen is maintained. In addition,
your display is automatically updated when you change sessions.
WINDOW is also a valuable documentation tool. When you are in a
WINDOW session, you can save a screen full of information to a file.

There are a number of ways to execute WINDOW commands.
•One method is to issue WINDOW commands at the WINDOW> prompt.
WINDOW commands are “DCL-like” in appearance
•A second method involves defining a key to execute one or more
WINDOW commands with a single keystroke.
•A third method is to place a series of WINDOW commands in command
file.

CALOUT
CALOUT is designed to provide you with extended
communications capability. It is responsible for establishing
the link between your host system, modem, and a remote
system. CALOUT operates in two distinct modes (command,
terminal).
•In command mode you directly enter CALOUT commands. These
commands allow you to: 1) control the host-modem-remote pathway; 2)
transfer files, and execute macros and command files. CALOUT
commands are entered at the CALOUT> prompt.
•In terminal mode you send commands to the modem. While in this
mode, you execute modem commands to dial the remote system. Once
you connect to the remote system, commands are sent as though you were
directly connected to it. In terminal mode, everything you type is
interpreted by the modem and remote system as a command

CALOUT allows you to:
•Access a number of common information networks, such as Western
Union’s TELEX, EASYLINK, and WESTLAW.

•Access a remote system from a host system, and then use the remote
system as though you were connected to it directly.
•Transfer all types of files between the host system and a remote system,
running the OpenVMS operating system.

•Transfer all type of files between the host system and a remote system that
supports XMODEM protocol (including personal computers).
•Transfer text files between the host system and any remote system that has
an asynchronous ASCII port.

•Create and execute macros and command files to automate the
communication link.
•Create and display log files of remote system activities.

RAXMASTER
The Performance Suite™ is a comprehensive OpenVMS
performance solution, which integrates disk optimization,
caching, dynamic system tuning, and RMS file
restructuring to solve the most common performance
problems.
•Improves I/O performance by utilizing unused main memory to store
data, reducing I/Os to physical disk.
•Eliminates file fragmentation with a single pass on the disk, open-file
defragmentation included.
•Intelligently positions files on the disk to minimize average seek times
and delay re-fragmentation .
•Tunes the system automatically in response to changing workloads and
interactive usage.
•Eliminates RMS index file fragmentation on-line and tunes FDL settings.

Performance Suite™ applications

•PerfectDisk™
•UltraDisk™
•PerfectCache™
•PerfectTune™

PerfectDisk™
PerfectDisk is system software that is designed to aid disk
management operations.
PerfectDisk provides the system manager with a
comprehensive Disk I/O System. Disk optimization makes
disk files and free space contiguous. Files and free space are
optimally placed on the disk to minimize the number and
duration of seeks. Disk optimization improves overall disk
I/O performance by focusing on seek activity, in addition to
correcting the basic problem of file fragmentation.
•A Disk Optimizer/Defragmenter
•A Disk Monitor/Reporter

PerfectDisk Features
•Single pass defragmentation and optimization
•Optimal file placement
•Schedule & throttling

•Real-time monitoring
•Continuous operation
•Menu and DCL interfaces

•Flexible implementation
•Disk and file utilization statistics
•Integrated with PerfectCache

•Works with UltraDisk

UltraDisk™
UltraDisk is Raxco’s performance software for VAX and
ALPHA systems that provides:
•Move open file capability and
•Disk fragmentation operations.

UltraDisk operates continuously and online, requires no
modifications to your existing applications, does not interfere
with your normal processing, and is fully customizable.

UltraDisk Features and Benefits:
•Enhances the disk optimization process by moving open files while they
are being accessed by users. The entire process is transparent to users.
•Performs clusterwide disk fragmentation control operations.
•Significantly reduces the number of newly created file fragments that occur
during the course of normal operations.
•Results in better disk performance because I/O processing occurs with
fewer split I/Os and window turns.
•Reduces CPU overhead in creating and extending files.
•Complements disk optimization (particularly effective with PerfectDisk
because of it’s dynamic file strategy).

•Reduces frequency of running disk defragmentation software.
•Keeps critical files such as system files in same location.
•Provides an online help facility with information about how to run and
customize the software.

PerfectCache™
PerfectCache is system software that is available for VAX and
ALPHA or both. PerfectCache provides both caching and
virtual disk functionality to your system. It can “intercept” and
Service I/Os (through caching) and data access (via virtual
disks) at the software level to reduce disk I/O traffic.

PerfectCache can give you significant gains in Performance and
Faster throughput rates, particularly on systems with many
interactive users and applications. It’s power comes through
three distinct components:
•Disk Cacher
•Virtual Disks
•I/O Monitor

What is Caching?
Caching is the use of memory to hold frequently accessed data
so that physical disk I/Os can be avoided. The memory holds
contents of logical blocks on the physical disk.
Disk I/O requests for reading data will speed up significantly
using caching. This includes request to start programs and
Compilers.
If caching software is running, your system can complete user
Disk I/O requests immediately rather than waiting for the disk
to transfer data.
By significantly decreasing the number of I/O requests
satisfied from disk, caching can improve response time.

Virtual Disk
PerfectCache provides the ability to create virtual disks in
memory. One or more virtual disks may be created; they are
operationally indistinguishable from physical disk and have
access roughly 10 to 100 times faster than physical disks.

A virtual disk is part of memory set up to appear to the
operating system to be a real disk drive. Just like physical disks,
virtual disk are listed using the $ SHOW DEVICE command.
Virtual disks are faster than physical disks. Users can create
files, show directory listings, and perform any other command
normally used for physical drives. Use of virtual disks can
substantially speed up user data access.

When Do I Need Virtual Disks?
You cannot cache virtual disks. If you are not sure whether you
should be using caching or virtual disks, follow these guidelines:
Use caching to speed up your system overall. Add virtual disks
as necessary when you:
•Have lots of temporary files that you want to put on a virtual
disk to speed specific operations (e.g., compiles).
•Need a small disk for specialized purposes, such as testing.

•Want to decide which files and/or users to service from
memory.

Virtual Disk Features and Benefits
The following list summarizes the key features and benefits of
PerfectCache Virtual Disks:
•Performs Data Requests at CPU Speed
•Uses Only A Small amount of Non-paged Pool
•Allows Shadowing to Prevent Data Loss
•Easy to Use

I/O Monitor
PerfectCache’s I/O Monitor is easy to use and will provide a
number of system statistics (about disk I/O usage) that will
help you to identify potential I/O performance bottlenecks.

What is I/O Monitor?
The I/O Monitor is a software utility that will:
•Collect detailed statistics about disk usage on your system.
•Display those statistics.
•Analyze and display file usage statistics.

I/O Monitor
The I/O Monitor consist of three modules: IOM, DMON, and
FMON.

IOM Module
•IOM is used to collect systemwide disk activity statistics
including number of read and write I/Os performed for each
disk on the system.
DMON Module
•DMON is a program that displays the disk statistics as they
are being collected by I/O Monitor.
FMON Module
•FMON is the program that analyzes and displays file statistic
usage.

PerfectTune™
PerfectTune is Raxco’s dynamic system tuning and monitoring
Software that is designed to enhance: a) process scheduling;
b) system process efficiency; c) overall system performance; and
d) system throughput. It runs as a detached process on your
system.
PerfectTune frees system managers from very the
time-consuming and often tedious job of statistically setting
and re-setting parameters due to workload changes in order
to maintain peak system performance.

PerfectTune consist of the following components:
•System Tuner – Evaluates system and per process parameters
and dynamically adjusts them (as needed) to accommodate
fluctuating workloads.
•ANALYZE utility – Detects up to 70 conditions that may exist
on your system and can adversely affect system performance.
These conditions include: a) non-dynamic parameters that
PerfectTune can not override but you may want to change; b)
system conditions impacting negatively on performance that you
may be able to affect; c) system conditions that warn of
hardware or software difficulties.

•System Monitor – Profiles your system activity and workload,
In addition, you can view some of the key tuning adjustments
made by the System Tuner or enhance your overall system
performance and throughput.

PerfectTune consist of the following components
cont.:
•Process Monitor – Displays statistics related to process
efficiency and scheduling; and provides you with a
“snapshot” of some adjustments made to key parameters by
Tuner.

"OpenVMS - standing the test of time a ProvN-Legacy for the
present and the future…"


Slide 37

Partners:
In order to provide our Customers with top quality service,
ProvN/Legacy has formed partnerships with the following
companies:

Product Line:

SecurityGuardTM
WordPerfectTM
TAPESYSTM
THRUwayTM
RaxcoSupportTM

RaxMasterTM

AUDIT
AUDIT: OpenVMS Security Software
Audit enhances native security by providing terminal
session logging, audit trail reduction, analysis, and
reporting, not otherwise available on OpenVMS.
•Analysis by SECMAN
•Customization of reporting analysis
•Selective auditing of users

•Selective auditing by date and time
•Selective auditing by file access

Intruder Alert
Intruder Alert: OpenVMS Intrusion Detection
Intruder Alert provides real time intrusion detection and
response capabilities, which enable administrators to
proactively manage computing environment security.
•Real time intrusion detection
•Can notify via e-mail specified users of security violations
•Can take specified actions against intruders
•INSPECTOR tool allows for reading of open AUDIT logs
•Interacts with AUDIT

KBLock
KBLock: OpenVMS Terminal Protection
KBLock enhances native OpenVMS Security for VAX and
Alpha systems, by providing easily implemented protection
to unattended active terminals. Such functionality is not
otherwise available in standard OpenVMS environments.
•Users can lock their terminal with a single key stroke
•Security Managers can remotely lock terminals
•Customer defined monitoring criteria
•Customer defined action taken on idle terminals
•Easily configured to site security policy

WordPerfect
The most versatile and powerful communications
solution for today’s OpenVMS users.
• Standardize your corporate word processing
across platforms
• Integrate text and graphics
• Print to any of the over 1000 printers supported by
WordPerfect
• Link spreadsheets and graphics to your documents
• Keyboard mapping available
• Users from other platforms easily trained
• Available in multiple languages

Software Partners/32

TAPEsys

TM

THRUway

TM

TAPEsys
TAPESYS is an automated data protection tool that manages a corporation's
most valuable resource - its data. Operating in an OpenVMS environment,
TAPESYS provides a menu-driven suite of functions including backup,
restore, media management, and archiving

•Provides a full set of features for automating the backup and restore of
corporate-wide data
•Provides all the tools needed to manage your tape or cartridge library
•Provides full archiving facilities in addition to media management
•Provides multiple security features
•Users can independently restore files
•Report Menu enabling the operator to produce reports quickly on all
volumes in the library

THRUway
THRUway, The OpenVMS Remote Device Access System, bridges the
gap from a remote VAX or AXP to a central VAX or AXP, simplifies file
access, and provides easy and safe management of remote data from the
main site.
•Transfer data in the context of any standard VMS I/O format, including
BACKUP
•Makes a clustered tape drive appear as a local drive to remote users
•Makes a remote disk drive appear as a local drive
•Works in conjunction with TAPESYS® to schedule drive backups of
remote disk
•Eliminates the need for operator involvement at a remote site

•Uses DCL and menu interfaces

RaxcoSupport

RaxcoSupport is a package of software tools that
makes user support on your OpenVMS computer
systems more efficient and more effective.

•Interactive user assistance, tutoring, and collaboration on
joint projects
•Session recording for troubleshooting and documentation
•Remote computer connections and dial-in, remote-site
support
•User training and group software demonstration
•Multiple terminal sessions and screen displays
•Log file formatting

RaxcoSupport Applications
•CONTRL
•RTMon
•INSTRUCTOR

•ATTEND
•Carbon Copy
•FRAMER

•Window
•CALOUT

CONTRL
An interactive monitoring, training, and user
support Software for OpenVMS VAX, & AXP
systems, as well as running on Itanium. This
product contains two separate programs, CONTRL
& BLOCK
Contrl allows you to interactively monitor terminals
logged onto the system. It has four basic modes
(WATCH, ASSIST, RECALL, SEND).

CONTRL’s monitoring modes:
•WATCH – Enables you to connect to and monitor a
target terminal
•ASSIST – Allows you to connect to a target terminal and
enter data to the target process
•RECALL – Allows you to obtain the DCL-command
recall buffer for a target terminal, and either view it on
screen or write it to a log file
•SEND – Allows you to send input to the target terminal
without leaving the CONTRL command line

Block program:
The BLOCK program is designed to prevent system
users from monitoring your terminal without
permission. It can be accessed at the DCL command
line or automatically executed through
system/personal login procedures.

RTMon:
RTMon is a program that allows RaxcoSupport and
CONTRL, to watch remote (RT) devices. However, it will
not allow you to enter or send data to the process of a user on
a remote device. Once installed, RTMon operates
transparently.
•Connect to an RT device and watch a user on this remote
terminal

•Obtain DCL-command recall buffer for a remote device,
and view it on screen
•Utilize the BLOCK command to prevent system users from
watching the remote device without permission

INSTRUCTOR:
A program within CONTRL or RaxcoSupport that
allows a single instructor to generate information or
demonstrate application software to selected students at one
time. It is an instruction delivery tool.
•Instantaneous two-way communication between instructor
and students
•More proactive instruction sessions
•Control over the content of your instruction sessions
•Financial and time saving in eliminating the need to travel
to different sites to attend training

•More frequent and varied training of staff

ATTEND
ATTEND is used by both RaxcoSupport and CONTRL as an attendance
tool for multiple students. It allows students, with the appropriate
identifier, to join an INSTRUCTOR course. Once admitted to a course a
student can immediately view all materials generated by the instructor. In
addition, the students can send messages to the instructor at any time.
•Allows a student to quickly join an available course
•Enables multiple students to be connected to a single instructor and
course
•Permits a student to join a course that has already been started and
preview previously generated information
•Contains an on line help utility
•Enables the student to communicate directly with the instructor by
sending and receiving messages

CarbonCopy
CarbonCopy is a program within RaxcoSupport that creates a log file of
your terminal session. You have the option of recording every byte of
information that passes between your terminal and the system, or only
your input into the system. It allows you to preserve a record of anything
done at your terminal, for later review and analysis.
•As a diagnostic tool – For instance, if you are running into problems
with a particular application, you can create a log file of your activity so
that support personnel can see exactly what you did without having to
duplicate the procedure,
•As documentation – At some sites these log files are created, edited,
and then included in documentation.
•As a tool for detecting software problems – You can place a command
to turn on CarbonCopy in a DCL command file so that unexpected
events or errors with code can be captured as the occur. This is
especially useful in tracking random problems that are occurring
internally and that would otherwise go unnoticed

FRAMER
FRAMER is designed to convert log files for output to a
specified terminal or printer. For example, you can use
FRAMER to convert the CarbonCopy log files that were left
in virtual format.

•Format log files for output to a printer for documentation or
hard copy records
•View a log file one frame at a time, saving to an output file
only selected frames
•Convert an entire log file

Window
WINDOW allows you to run multiple sessions from a single physical
terminal. You can switch from one session to another, at any time, as if
there were several terminals sitting on your desk. Each WINDOW session
occupies the entire screen, exactly as though it were the only process
running. A record of each session’s screen is maintained. In addition,
your display is automatically updated when you change sessions.
WINDOW is also a valuable documentation tool. When you are in a
WINDOW session, you can save a screen full of information to a file.

There are a number of ways to execute WINDOW commands.
•One method is to issue WINDOW commands at the WINDOW> prompt.
WINDOW commands are “DCL-like” in appearance
•A second method involves defining a key to execute one or more
WINDOW commands with a single keystroke.
•A third method is to place a series of WINDOW commands in command
file.

CALOUT
CALOUT is designed to provide you with extended
communications capability. It is responsible for establishing
the link between your host system, modem, and a remote
system. CALOUT operates in two distinct modes (command,
terminal).
•In command mode you directly enter CALOUT commands. These
commands allow you to: 1) control the host-modem-remote pathway; 2)
transfer files, and execute macros and command files. CALOUT
commands are entered at the CALOUT> prompt.
•In terminal mode you send commands to the modem. While in this
mode, you execute modem commands to dial the remote system. Once
you connect to the remote system, commands are sent as though you were
directly connected to it. In terminal mode, everything you type is
interpreted by the modem and remote system as a command

CALOUT allows you to:
•Access a number of common information networks, such as Western
Union’s TELEX, EASYLINK, and WESTLAW.

•Access a remote system from a host system, and then use the remote
system as though you were connected to it directly.
•Transfer all types of files between the host system and a remote system,
running the OpenVMS operating system.

•Transfer all type of files between the host system and a remote system that
supports XMODEM protocol (including personal computers).
•Transfer text files between the host system and any remote system that has
an asynchronous ASCII port.

•Create and execute macros and command files to automate the
communication link.
•Create and display log files of remote system activities.

RAXMASTER
The Performance Suite™ is a comprehensive OpenVMS
performance solution, which integrates disk optimization,
caching, dynamic system tuning, and RMS file
restructuring to solve the most common performance
problems.
•Improves I/O performance by utilizing unused main memory to store
data, reducing I/Os to physical disk.
•Eliminates file fragmentation with a single pass on the disk, open-file
defragmentation included.
•Intelligently positions files on the disk to minimize average seek times
and delay re-fragmentation .
•Tunes the system automatically in response to changing workloads and
interactive usage.
•Eliminates RMS index file fragmentation on-line and tunes FDL settings.

Performance Suite™ applications

•PerfectDisk™
•UltraDisk™
•PerfectCache™
•PerfectTune™

PerfectDisk™
PerfectDisk is system software that is designed to aid disk
management operations.
PerfectDisk provides the system manager with a
comprehensive Disk I/O System. Disk optimization makes
disk files and free space contiguous. Files and free space are
optimally placed on the disk to minimize the number and
duration of seeks. Disk optimization improves overall disk
I/O performance by focusing on seek activity, in addition to
correcting the basic problem of file fragmentation.
•A Disk Optimizer/Defragmenter
•A Disk Monitor/Reporter

PerfectDisk Features
•Single pass defragmentation and optimization
•Optimal file placement
•Schedule & throttling

•Real-time monitoring
•Continuous operation
•Menu and DCL interfaces

•Flexible implementation
•Disk and file utilization statistics
•Integrated with PerfectCache

•Works with UltraDisk

UltraDisk™
UltraDisk is Raxco’s performance software for VAX and
ALPHA systems that provides:
•Move open file capability and
•Disk fragmentation operations.

UltraDisk operates continuously and online, requires no
modifications to your existing applications, does not interfere
with your normal processing, and is fully customizable.

UltraDisk Features and Benefits:
•Enhances the disk optimization process by moving open files while they
are being accessed by users. The entire process is transparent to users.
•Performs clusterwide disk fragmentation control operations.
•Significantly reduces the number of newly created file fragments that occur
during the course of normal operations.
•Results in better disk performance because I/O processing occurs with
fewer split I/Os and window turns.
•Reduces CPU overhead in creating and extending files.
•Complements disk optimization (particularly effective with PerfectDisk
because of it’s dynamic file strategy).

•Reduces frequency of running disk defragmentation software.
•Keeps critical files such as system files in same location.
•Provides an online help facility with information about how to run and
customize the software.

PerfectCache™
PerfectCache is system software that is available for VAX and
ALPHA or both. PerfectCache provides both caching and
virtual disk functionality to your system. It can “intercept” and
Service I/Os (through caching) and data access (via virtual
disks) at the software level to reduce disk I/O traffic.

PerfectCache can give you significant gains in Performance and
Faster throughput rates, particularly on systems with many
interactive users and applications. It’s power comes through
three distinct components:
•Disk Cacher
•Virtual Disks
•I/O Monitor

What is Caching?
Caching is the use of memory to hold frequently accessed data
so that physical disk I/Os can be avoided. The memory holds
contents of logical blocks on the physical disk.
Disk I/O requests for reading data will speed up significantly
using caching. This includes request to start programs and
Compilers.
If caching software is running, your system can complete user
Disk I/O requests immediately rather than waiting for the disk
to transfer data.
By significantly decreasing the number of I/O requests
satisfied from disk, caching can improve response time.

Virtual Disk
PerfectCache provides the ability to create virtual disks in
memory. One or more virtual disks may be created; they are
operationally indistinguishable from physical disk and have
access roughly 10 to 100 times faster than physical disks.

A virtual disk is part of memory set up to appear to the
operating system to be a real disk drive. Just like physical disks,
virtual disk are listed using the $ SHOW DEVICE command.
Virtual disks are faster than physical disks. Users can create
files, show directory listings, and perform any other command
normally used for physical drives. Use of virtual disks can
substantially speed up user data access.

When Do I Need Virtual Disks?
You cannot cache virtual disks. If you are not sure whether you
should be using caching or virtual disks, follow these guidelines:
Use caching to speed up your system overall. Add virtual disks
as necessary when you:
•Have lots of temporary files that you want to put on a virtual
disk to speed specific operations (e.g., compiles).
•Need a small disk for specialized purposes, such as testing.

•Want to decide which files and/or users to service from
memory.

Virtual Disk Features and Benefits
The following list summarizes the key features and benefits of
PerfectCache Virtual Disks:
•Performs Data Requests at CPU Speed
•Uses Only A Small amount of Non-paged Pool
•Allows Shadowing to Prevent Data Loss
•Easy to Use

I/O Monitor
PerfectCache’s I/O Monitor is easy to use and will provide a
number of system statistics (about disk I/O usage) that will
help you to identify potential I/O performance bottlenecks.

What is I/O Monitor?
The I/O Monitor is a software utility that will:
•Collect detailed statistics about disk usage on your system.
•Display those statistics.
•Analyze and display file usage statistics.

I/O Monitor
The I/O Monitor consist of three modules: IOM, DMON, and
FMON.

IOM Module
•IOM is used to collect systemwide disk activity statistics
including number of read and write I/Os performed for each
disk on the system.
DMON Module
•DMON is a program that displays the disk statistics as they
are being collected by I/O Monitor.
FMON Module
•FMON is the program that analyzes and displays file statistic
usage.

PerfectTune™
PerfectTune is Raxco’s dynamic system tuning and monitoring
Software that is designed to enhance: a) process scheduling;
b) system process efficiency; c) overall system performance; and
d) system throughput. It runs as a detached process on your
system.
PerfectTune frees system managers from very the
time-consuming and often tedious job of statistically setting
and re-setting parameters due to workload changes in order
to maintain peak system performance.

PerfectTune consist of the following components:
•System Tuner – Evaluates system and per process parameters
and dynamically adjusts them (as needed) to accommodate
fluctuating workloads.
•ANALYZE utility – Detects up to 70 conditions that may exist
on your system and can adversely affect system performance.
These conditions include: a) non-dynamic parameters that
PerfectTune can not override but you may want to change; b)
system conditions impacting negatively on performance that you
may be able to affect; c) system conditions that warn of
hardware or software difficulties.

•System Monitor – Profiles your system activity and workload,
In addition, you can view some of the key tuning adjustments
made by the System Tuner or enhance your overall system
performance and throughput.

PerfectTune consist of the following components
cont.:
•Process Monitor – Displays statistics related to process
efficiency and scheduling; and provides you with a
“snapshot” of some adjustments made to key parameters by
Tuner.

"OpenVMS - standing the test of time a ProvN-Legacy for the
present and the future…"


Slide 38

Partners:
In order to provide our Customers with top quality service,
ProvN/Legacy has formed partnerships with the following
companies:

Product Line:

SecurityGuardTM
WordPerfectTM
TAPESYSTM
THRUwayTM
RaxcoSupportTM

RaxMasterTM

AUDIT
AUDIT: OpenVMS Security Software
Audit enhances native security by providing terminal
session logging, audit trail reduction, analysis, and
reporting, not otherwise available on OpenVMS.
•Analysis by SECMAN
•Customization of reporting analysis
•Selective auditing of users

•Selective auditing by date and time
•Selective auditing by file access

Intruder Alert
Intruder Alert: OpenVMS Intrusion Detection
Intruder Alert provides real time intrusion detection and
response capabilities, which enable administrators to
proactively manage computing environment security.
•Real time intrusion detection
•Can notify via e-mail specified users of security violations
•Can take specified actions against intruders
•INSPECTOR tool allows for reading of open AUDIT logs
•Interacts with AUDIT

KBLock
KBLock: OpenVMS Terminal Protection
KBLock enhances native OpenVMS Security for VAX and
Alpha systems, by providing easily implemented protection
to unattended active terminals. Such functionality is not
otherwise available in standard OpenVMS environments.
•Users can lock their terminal with a single key stroke
•Security Managers can remotely lock terminals
•Customer defined monitoring criteria
•Customer defined action taken on idle terminals
•Easily configured to site security policy

WordPerfect
The most versatile and powerful communications
solution for today’s OpenVMS users.
• Standardize your corporate word processing
across platforms
• Integrate text and graphics
• Print to any of the over 1000 printers supported by
WordPerfect
• Link spreadsheets and graphics to your documents
• Keyboard mapping available
• Users from other platforms easily trained
• Available in multiple languages

Software Partners/32

TAPEsys

TM

THRUway

TM

TAPEsys
TAPESYS is an automated data protection tool that manages a corporation's
most valuable resource - its data. Operating in an OpenVMS environment,
TAPESYS provides a menu-driven suite of functions including backup,
restore, media management, and archiving

•Provides a full set of features for automating the backup and restore of
corporate-wide data
•Provides all the tools needed to manage your tape or cartridge library
•Provides full archiving facilities in addition to media management
•Provides multiple security features
•Users can independently restore files
•Report Menu enabling the operator to produce reports quickly on all
volumes in the library

THRUway
THRUway, The OpenVMS Remote Device Access System, bridges the
gap from a remote VAX or AXP to a central VAX or AXP, simplifies file
access, and provides easy and safe management of remote data from the
main site.
•Transfer data in the context of any standard VMS I/O format, including
BACKUP
•Makes a clustered tape drive appear as a local drive to remote users
•Makes a remote disk drive appear as a local drive
•Works in conjunction with TAPESYS® to schedule drive backups of
remote disk
•Eliminates the need for operator involvement at a remote site

•Uses DCL and menu interfaces

RaxcoSupport

RaxcoSupport is a package of software tools that
makes user support on your OpenVMS computer
systems more efficient and more effective.

•Interactive user assistance, tutoring, and collaboration on
joint projects
•Session recording for troubleshooting and documentation
•Remote computer connections and dial-in, remote-site
support
•User training and group software demonstration
•Multiple terminal sessions and screen displays
•Log file formatting

RaxcoSupport Applications
•CONTRL
•RTMon
•INSTRUCTOR

•ATTEND
•Carbon Copy
•FRAMER

•Window
•CALOUT

CONTRL
An interactive monitoring, training, and user
support Software for OpenVMS VAX, & AXP
systems, as well as running on Itanium. This
product contains two separate programs, CONTRL
& BLOCK
Contrl allows you to interactively monitor terminals
logged onto the system. It has four basic modes
(WATCH, ASSIST, RECALL, SEND).

CONTRL’s monitoring modes:
•WATCH – Enables you to connect to and monitor a
target terminal
•ASSIST – Allows you to connect to a target terminal and
enter data to the target process
•RECALL – Allows you to obtain the DCL-command
recall buffer for a target terminal, and either view it on
screen or write it to a log file
•SEND – Allows you to send input to the target terminal
without leaving the CONTRL command line

Block program:
The BLOCK program is designed to prevent system
users from monitoring your terminal without
permission. It can be accessed at the DCL command
line or automatically executed through
system/personal login procedures.

RTMon:
RTMon is a program that allows RaxcoSupport and
CONTRL, to watch remote (RT) devices. However, it will
not allow you to enter or send data to the process of a user on
a remote device. Once installed, RTMon operates
transparently.
•Connect to an RT device and watch a user on this remote
terminal

•Obtain DCL-command recall buffer for a remote device,
and view it on screen
•Utilize the BLOCK command to prevent system users from
watching the remote device without permission

INSTRUCTOR:
A program within CONTRL or RaxcoSupport that
allows a single instructor to generate information or
demonstrate application software to selected students at one
time. It is an instruction delivery tool.
•Instantaneous two-way communication between instructor
and students
•More proactive instruction sessions
•Control over the content of your instruction sessions
•Financial and time saving in eliminating the need to travel
to different sites to attend training

•More frequent and varied training of staff

ATTEND
ATTEND is used by both RaxcoSupport and CONTRL as an attendance
tool for multiple students. It allows students, with the appropriate
identifier, to join an INSTRUCTOR course. Once admitted to a course a
student can immediately view all materials generated by the instructor. In
addition, the students can send messages to the instructor at any time.
•Allows a student to quickly join an available course
•Enables multiple students to be connected to a single instructor and
course
•Permits a student to join a course that has already been started and
preview previously generated information
•Contains an on line help utility
•Enables the student to communicate directly with the instructor by
sending and receiving messages

CarbonCopy
CarbonCopy is a program within RaxcoSupport that creates a log file of
your terminal session. You have the option of recording every byte of
information that passes between your terminal and the system, or only
your input into the system. It allows you to preserve a record of anything
done at your terminal, for later review and analysis.
•As a diagnostic tool – For instance, if you are running into problems
with a particular application, you can create a log file of your activity so
that support personnel can see exactly what you did without having to
duplicate the procedure,
•As documentation – At some sites these log files are created, edited,
and then included in documentation.
•As a tool for detecting software problems – You can place a command
to turn on CarbonCopy in a DCL command file so that unexpected
events or errors with code can be captured as the occur. This is
especially useful in tracking random problems that are occurring
internally and that would otherwise go unnoticed

FRAMER
FRAMER is designed to convert log files for output to a
specified terminal or printer. For example, you can use
FRAMER to convert the CarbonCopy log files that were left
in virtual format.

•Format log files for output to a printer for documentation or
hard copy records
•View a log file one frame at a time, saving to an output file
only selected frames
•Convert an entire log file

Window
WINDOW allows you to run multiple sessions from a single physical
terminal. You can switch from one session to another, at any time, as if
there were several terminals sitting on your desk. Each WINDOW session
occupies the entire screen, exactly as though it were the only process
running. A record of each session’s screen is maintained. In addition,
your display is automatically updated when you change sessions.
WINDOW is also a valuable documentation tool. When you are in a
WINDOW session, you can save a screen full of information to a file.

There are a number of ways to execute WINDOW commands.
•One method is to issue WINDOW commands at the WINDOW> prompt.
WINDOW commands are “DCL-like” in appearance
•A second method involves defining a key to execute one or more
WINDOW commands with a single keystroke.
•A third method is to place a series of WINDOW commands in command
file.

CALOUT
CALOUT is designed to provide you with extended
communications capability. It is responsible for establishing
the link between your host system, modem, and a remote
system. CALOUT operates in two distinct modes (command,
terminal).
•In command mode you directly enter CALOUT commands. These
commands allow you to: 1) control the host-modem-remote pathway; 2)
transfer files, and execute macros and command files. CALOUT
commands are entered at the CALOUT> prompt.
•In terminal mode you send commands to the modem. While in this
mode, you execute modem commands to dial the remote system. Once
you connect to the remote system, commands are sent as though you were
directly connected to it. In terminal mode, everything you type is
interpreted by the modem and remote system as a command

CALOUT allows you to:
•Access a number of common information networks, such as Western
Union’s TELEX, EASYLINK, and WESTLAW.

•Access a remote system from a host system, and then use the remote
system as though you were connected to it directly.
•Transfer all types of files between the host system and a remote system,
running the OpenVMS operating system.

•Transfer all type of files between the host system and a remote system that
supports XMODEM protocol (including personal computers).
•Transfer text files between the host system and any remote system that has
an asynchronous ASCII port.

•Create and execute macros and command files to automate the
communication link.
•Create and display log files of remote system activities.

RAXMASTER
The Performance Suite™ is a comprehensive OpenVMS
performance solution, which integrates disk optimization,
caching, dynamic system tuning, and RMS file
restructuring to solve the most common performance
problems.
•Improves I/O performance by utilizing unused main memory to store
data, reducing I/Os to physical disk.
•Eliminates file fragmentation with a single pass on the disk, open-file
defragmentation included.
•Intelligently positions files on the disk to minimize average seek times
and delay re-fragmentation .
•Tunes the system automatically in response to changing workloads and
interactive usage.
•Eliminates RMS index file fragmentation on-line and tunes FDL settings.

Performance Suite™ applications

•PerfectDisk™
•UltraDisk™
•PerfectCache™
•PerfectTune™

PerfectDisk™
PerfectDisk is system software that is designed to aid disk
management operations.
PerfectDisk provides the system manager with a
comprehensive Disk I/O System. Disk optimization makes
disk files and free space contiguous. Files and free space are
optimally placed on the disk to minimize the number and
duration of seeks. Disk optimization improves overall disk
I/O performance by focusing on seek activity, in addition to
correcting the basic problem of file fragmentation.
•A Disk Optimizer/Defragmenter
•A Disk Monitor/Reporter

PerfectDisk Features
•Single pass defragmentation and optimization
•Optimal file placement
•Schedule & throttling

•Real-time monitoring
•Continuous operation
•Menu and DCL interfaces

•Flexible implementation
•Disk and file utilization statistics
•Integrated with PerfectCache

•Works with UltraDisk

UltraDisk™
UltraDisk is Raxco’s performance software for VAX and
ALPHA systems that provides:
•Move open file capability and
•Disk fragmentation operations.

UltraDisk operates continuously and online, requires no
modifications to your existing applications, does not interfere
with your normal processing, and is fully customizable.

UltraDisk Features and Benefits:
•Enhances the disk optimization process by moving open files while they
are being accessed by users. The entire process is transparent to users.
•Performs clusterwide disk fragmentation control operations.
•Significantly reduces the number of newly created file fragments that occur
during the course of normal operations.
•Results in better disk performance because I/O processing occurs with
fewer split I/Os and window turns.
•Reduces CPU overhead in creating and extending files.
•Complements disk optimization (particularly effective with PerfectDisk
because of it’s dynamic file strategy).

•Reduces frequency of running disk defragmentation software.
•Keeps critical files such as system files in same location.
•Provides an online help facility with information about how to run and
customize the software.

PerfectCache™
PerfectCache is system software that is available for VAX and
ALPHA or both. PerfectCache provides both caching and
virtual disk functionality to your system. It can “intercept” and
Service I/Os (through caching) and data access (via virtual
disks) at the software level to reduce disk I/O traffic.

PerfectCache can give you significant gains in Performance and
Faster throughput rates, particularly on systems with many
interactive users and applications. It’s power comes through
three distinct components:
•Disk Cacher
•Virtual Disks
•I/O Monitor

What is Caching?
Caching is the use of memory to hold frequently accessed data
so that physical disk I/Os can be avoided. The memory holds
contents of logical blocks on the physical disk.
Disk I/O requests for reading data will speed up significantly
using caching. This includes request to start programs and
Compilers.
If caching software is running, your system can complete user
Disk I/O requests immediately rather than waiting for the disk
to transfer data.
By significantly decreasing the number of I/O requests
satisfied from disk, caching can improve response time.

Virtual Disk
PerfectCache provides the ability to create virtual disks in
memory. One or more virtual disks may be created; they are
operationally indistinguishable from physical disk and have
access roughly 10 to 100 times faster than physical disks.

A virtual disk is part of memory set up to appear to the
operating system to be a real disk drive. Just like physical disks,
virtual disk are listed using the $ SHOW DEVICE command.
Virtual disks are faster than physical disks. Users can create
files, show directory listings, and perform any other command
normally used for physical drives. Use of virtual disks can
substantially speed up user data access.

When Do I Need Virtual Disks?
You cannot cache virtual disks. If you are not sure whether you
should be using caching or virtual disks, follow these guidelines:
Use caching to speed up your system overall. Add virtual disks
as necessary when you:
•Have lots of temporary files that you want to put on a virtual
disk to speed specific operations (e.g., compiles).
•Need a small disk for specialized purposes, such as testing.

•Want to decide which files and/or users to service from
memory.

Virtual Disk Features and Benefits
The following list summarizes the key features and benefits of
PerfectCache Virtual Disks:
•Performs Data Requests at CPU Speed
•Uses Only A Small amount of Non-paged Pool
•Allows Shadowing to Prevent Data Loss
•Easy to Use

I/O Monitor
PerfectCache’s I/O Monitor is easy to use and will provide a
number of system statistics (about disk I/O usage) that will
help you to identify potential I/O performance bottlenecks.

What is I/O Monitor?
The I/O Monitor is a software utility that will:
•Collect detailed statistics about disk usage on your system.
•Display those statistics.
•Analyze and display file usage statistics.

I/O Monitor
The I/O Monitor consist of three modules: IOM, DMON, and
FMON.

IOM Module
•IOM is used to collect systemwide disk activity statistics
including number of read and write I/Os performed for each
disk on the system.
DMON Module
•DMON is a program that displays the disk statistics as they
are being collected by I/O Monitor.
FMON Module
•FMON is the program that analyzes and displays file statistic
usage.

PerfectTune™
PerfectTune is Raxco’s dynamic system tuning and monitoring
Software that is designed to enhance: a) process scheduling;
b) system process efficiency; c) overall system performance; and
d) system throughput. It runs as a detached process on your
system.
PerfectTune frees system managers from very the
time-consuming and often tedious job of statistically setting
and re-setting parameters due to workload changes in order
to maintain peak system performance.

PerfectTune consist of the following components:
•System Tuner – Evaluates system and per process parameters
and dynamically adjusts them (as needed) to accommodate
fluctuating workloads.
•ANALYZE utility – Detects up to 70 conditions that may exist
on your system and can adversely affect system performance.
These conditions include: a) non-dynamic parameters that
PerfectTune can not override but you may want to change; b)
system conditions impacting negatively on performance that you
may be able to affect; c) system conditions that warn of
hardware or software difficulties.

•System Monitor – Profiles your system activity and workload,
In addition, you can view some of the key tuning adjustments
made by the System Tuner or enhance your overall system
performance and throughput.

PerfectTune consist of the following components
cont.:
•Process Monitor – Displays statistics related to process
efficiency and scheduling; and provides you with a
“snapshot” of some adjustments made to key parameters by
Tuner.

"OpenVMS - standing the test of time a ProvN-Legacy for the
present and the future…"


Slide 39

Partners:
In order to provide our Customers with top quality service,
ProvN/Legacy has formed partnerships with the following
companies:

Product Line:

SecurityGuardTM
WordPerfectTM
TAPESYSTM
THRUwayTM
RaxcoSupportTM

RaxMasterTM

AUDIT
AUDIT: OpenVMS Security Software
Audit enhances native security by providing terminal
session logging, audit trail reduction, analysis, and
reporting, not otherwise available on OpenVMS.
•Analysis by SECMAN
•Customization of reporting analysis
•Selective auditing of users

•Selective auditing by date and time
•Selective auditing by file access

Intruder Alert
Intruder Alert: OpenVMS Intrusion Detection
Intruder Alert provides real time intrusion detection and
response capabilities, which enable administrators to
proactively manage computing environment security.
•Real time intrusion detection
•Can notify via e-mail specified users of security violations
•Can take specified actions against intruders
•INSPECTOR tool allows for reading of open AUDIT logs
•Interacts with AUDIT

KBLock
KBLock: OpenVMS Terminal Protection
KBLock enhances native OpenVMS Security for VAX and
Alpha systems, by providing easily implemented protection
to unattended active terminals. Such functionality is not
otherwise available in standard OpenVMS environments.
•Users can lock their terminal with a single key stroke
•Security Managers can remotely lock terminals
•Customer defined monitoring criteria
•Customer defined action taken on idle terminals
•Easily configured to site security policy

WordPerfect
The most versatile and powerful communications
solution for today’s OpenVMS users.
• Standardize your corporate word processing
across platforms
• Integrate text and graphics
• Print to any of the over 1000 printers supported by
WordPerfect
• Link spreadsheets and graphics to your documents
• Keyboard mapping available
• Users from other platforms easily trained
• Available in multiple languages

Software Partners/32

TAPEsys

TM

THRUway

TM

TAPEsys
TAPESYS is an automated data protection tool that manages a corporation's
most valuable resource - its data. Operating in an OpenVMS environment,
TAPESYS provides a menu-driven suite of functions including backup,
restore, media management, and archiving

•Provides a full set of features for automating the backup and restore of
corporate-wide data
•Provides all the tools needed to manage your tape or cartridge library
•Provides full archiving facilities in addition to media management
•Provides multiple security features
•Users can independently restore files
•Report Menu enabling the operator to produce reports quickly on all
volumes in the library

THRUway
THRUway, The OpenVMS Remote Device Access System, bridges the
gap from a remote VAX or AXP to a central VAX or AXP, simplifies file
access, and provides easy and safe management of remote data from the
main site.
•Transfer data in the context of any standard VMS I/O format, including
BACKUP
•Makes a clustered tape drive appear as a local drive to remote users
•Makes a remote disk drive appear as a local drive
•Works in conjunction with TAPESYS® to schedule drive backups of
remote disk
•Eliminates the need for operator involvement at a remote site

•Uses DCL and menu interfaces

RaxcoSupport

RaxcoSupport is a package of software tools that
makes user support on your OpenVMS computer
systems more efficient and more effective.

•Interactive user assistance, tutoring, and collaboration on
joint projects
•Session recording for troubleshooting and documentation
•Remote computer connections and dial-in, remote-site
support
•User training and group software demonstration
•Multiple terminal sessions and screen displays
•Log file formatting

RaxcoSupport Applications
•CONTRL
•RTMon
•INSTRUCTOR

•ATTEND
•Carbon Copy
•FRAMER

•Window
•CALOUT

CONTRL
An interactive monitoring, training, and user
support Software for OpenVMS VAX, & AXP
systems, as well as running on Itanium. This
product contains two separate programs, CONTRL
& BLOCK
Contrl allows you to interactively monitor terminals
logged onto the system. It has four basic modes
(WATCH, ASSIST, RECALL, SEND).

CONTRL’s monitoring modes:
•WATCH – Enables you to connect to and monitor a
target terminal
•ASSIST – Allows you to connect to a target terminal and
enter data to the target process
•RECALL – Allows you to obtain the DCL-command
recall buffer for a target terminal, and either view it on
screen or write it to a log file
•SEND – Allows you to send input to the target terminal
without leaving the CONTRL command line

Block program:
The BLOCK program is designed to prevent system
users from monitoring your terminal without
permission. It can be accessed at the DCL command
line or automatically executed through
system/personal login procedures.

RTMon:
RTMon is a program that allows RaxcoSupport and
CONTRL, to watch remote (RT) devices. However, it will
not allow you to enter or send data to the process of a user on
a remote device. Once installed, RTMon operates
transparently.
•Connect to an RT device and watch a user on this remote
terminal

•Obtain DCL-command recall buffer for a remote device,
and view it on screen
•Utilize the BLOCK command to prevent system users from
watching the remote device without permission

INSTRUCTOR:
A program within CONTRL or RaxcoSupport that
allows a single instructor to generate information or
demonstrate application software to selected students at one
time. It is an instruction delivery tool.
•Instantaneous two-way communication between instructor
and students
•More proactive instruction sessions
•Control over the content of your instruction sessions
•Financial and time saving in eliminating the need to travel
to different sites to attend training

•More frequent and varied training of staff

ATTEND
ATTEND is used by both RaxcoSupport and CONTRL as an attendance
tool for multiple students. It allows students, with the appropriate
identifier, to join an INSTRUCTOR course. Once admitted to a course a
student can immediately view all materials generated by the instructor. In
addition, the students can send messages to the instructor at any time.
•Allows a student to quickly join an available course
•Enables multiple students to be connected to a single instructor and
course
•Permits a student to join a course that has already been started and
preview previously generated information
•Contains an on line help utility
•Enables the student to communicate directly with the instructor by
sending and receiving messages

CarbonCopy
CarbonCopy is a program within RaxcoSupport that creates a log file of
your terminal session. You have the option of recording every byte of
information that passes between your terminal and the system, or only
your input into the system. It allows you to preserve a record of anything
done at your terminal, for later review and analysis.
•As a diagnostic tool – For instance, if you are running into problems
with a particular application, you can create a log file of your activity so
that support personnel can see exactly what you did without having to
duplicate the procedure,
•As documentation – At some sites these log files are created, edited,
and then included in documentation.
•As a tool for detecting software problems – You can place a command
to turn on CarbonCopy in a DCL command file so that unexpected
events or errors with code can be captured as the occur. This is
especially useful in tracking random problems that are occurring
internally and that would otherwise go unnoticed

FRAMER
FRAMER is designed to convert log files for output to a
specified terminal or printer. For example, you can use
FRAMER to convert the CarbonCopy log files that were left
in virtual format.

•Format log files for output to a printer for documentation or
hard copy records
•View a log file one frame at a time, saving to an output file
only selected frames
•Convert an entire log file

Window
WINDOW allows you to run multiple sessions from a single physical
terminal. You can switch from one session to another, at any time, as if
there were several terminals sitting on your desk. Each WINDOW session
occupies the entire screen, exactly as though it were the only process
running. A record of each session’s screen is maintained. In addition,
your display is automatically updated when you change sessions.
WINDOW is also a valuable documentation tool. When you are in a
WINDOW session, you can save a screen full of information to a file.

There are a number of ways to execute WINDOW commands.
•One method is to issue WINDOW commands at the WINDOW> prompt.
WINDOW commands are “DCL-like” in appearance
•A second method involves defining a key to execute one or more
WINDOW commands with a single keystroke.
•A third method is to place a series of WINDOW commands in command
file.

CALOUT
CALOUT is designed to provide you with extended
communications capability. It is responsible for establishing
the link between your host system, modem, and a remote
system. CALOUT operates in two distinct modes (command,
terminal).
•In command mode you directly enter CALOUT commands. These
commands allow you to: 1) control the host-modem-remote pathway; 2)
transfer files, and execute macros and command files. CALOUT
commands are entered at the CALOUT> prompt.
•In terminal mode you send commands to the modem. While in this
mode, you execute modem commands to dial the remote system. Once
you connect to the remote system, commands are sent as though you were
directly connected to it. In terminal mode, everything you type is
interpreted by the modem and remote system as a command

CALOUT allows you to:
•Access a number of common information networks, such as Western
Union’s TELEX, EASYLINK, and WESTLAW.

•Access a remote system from a host system, and then use the remote
system as though you were connected to it directly.
•Transfer all types of files between the host system and a remote system,
running the OpenVMS operating system.

•Transfer all type of files between the host system and a remote system that
supports XMODEM protocol (including personal computers).
•Transfer text files between the host system and any remote system that has
an asynchronous ASCII port.

•Create and execute macros and command files to automate the
communication link.
•Create and display log files of remote system activities.

RAXMASTER
The Performance Suite™ is a comprehensive OpenVMS
performance solution, which integrates disk optimization,
caching, dynamic system tuning, and RMS file
restructuring to solve the most common performance
problems.
•Improves I/O performance by utilizing unused main memory to store
data, reducing I/Os to physical disk.
•Eliminates file fragmentation with a single pass on the disk, open-file
defragmentation included.
•Intelligently positions files on the disk to minimize average seek times
and delay re-fragmentation .
•Tunes the system automatically in response to changing workloads and
interactive usage.
•Eliminates RMS index file fragmentation on-line and tunes FDL settings.

Performance Suite™ applications

•PerfectDisk™
•UltraDisk™
•PerfectCache™
•PerfectTune™

PerfectDisk™
PerfectDisk is system software that is designed to aid disk
management operations.
PerfectDisk provides the system manager with a
comprehensive Disk I/O System. Disk optimization makes
disk files and free space contiguous. Files and free space are
optimally placed on the disk to minimize the number and
duration of seeks. Disk optimization improves overall disk
I/O performance by focusing on seek activity, in addition to
correcting the basic problem of file fragmentation.
•A Disk Optimizer/Defragmenter
•A Disk Monitor/Reporter

PerfectDisk Features
•Single pass defragmentation and optimization
•Optimal file placement
•Schedule & throttling

•Real-time monitoring
•Continuous operation
•Menu and DCL interfaces

•Flexible implementation
•Disk and file utilization statistics
•Integrated with PerfectCache

•Works with UltraDisk

UltraDisk™
UltraDisk is Raxco’s performance software for VAX and
ALPHA systems that provides:
•Move open file capability and
•Disk fragmentation operations.

UltraDisk operates continuously and online, requires no
modifications to your existing applications, does not interfere
with your normal processing, and is fully customizable.

UltraDisk Features and Benefits:
•Enhances the disk optimization process by moving open files while they
are being accessed by users. The entire process is transparent to users.
•Performs clusterwide disk fragmentation control operations.
•Significantly reduces the number of newly created file fragments that occur
during the course of normal operations.
•Results in better disk performance because I/O processing occurs with
fewer split I/Os and window turns.
•Reduces CPU overhead in creating and extending files.
•Complements disk optimization (particularly effective with PerfectDisk
because of it’s dynamic file strategy).

•Reduces frequency of running disk defragmentation software.
•Keeps critical files such as system files in same location.
•Provides an online help facility with information about how to run and
customize the software.

PerfectCache™
PerfectCache is system software that is available for VAX and
ALPHA or both. PerfectCache provides both caching and
virtual disk functionality to your system. It can “intercept” and
Service I/Os (through caching) and data access (via virtual
disks) at the software level to reduce disk I/O traffic.

PerfectCache can give you significant gains in Performance and
Faster throughput rates, particularly on systems with many
interactive users and applications. It’s power comes through
three distinct components:
•Disk Cacher
•Virtual Disks
•I/O Monitor

What is Caching?
Caching is the use of memory to hold frequently accessed data
so that physical disk I/Os can be avoided. The memory holds
contents of logical blocks on the physical disk.
Disk I/O requests for reading data will speed up significantly
using caching. This includes request to start programs and
Compilers.
If caching software is running, your system can complete user
Disk I/O requests immediately rather than waiting for the disk
to transfer data.
By significantly decreasing the number of I/O requests
satisfied from disk, caching can improve response time.

Virtual Disk
PerfectCache provides the ability to create virtual disks in
memory. One or more virtual disks may be created; they are
operationally indistinguishable from physical disk and have
access roughly 10 to 100 times faster than physical disks.

A virtual disk is part of memory set up to appear to the
operating system to be a real disk drive. Just like physical disks,
virtual disk are listed using the $ SHOW DEVICE command.
Virtual disks are faster than physical disks. Users can create
files, show directory listings, and perform any other command
normally used for physical drives. Use of virtual disks can
substantially speed up user data access.

When Do I Need Virtual Disks?
You cannot cache virtual disks. If you are not sure whether you
should be using caching or virtual disks, follow these guidelines:
Use caching to speed up your system overall. Add virtual disks
as necessary when you:
•Have lots of temporary files that you want to put on a virtual
disk to speed specific operations (e.g., compiles).
•Need a small disk for specialized purposes, such as testing.

•Want to decide which files and/or users to service from
memory.

Virtual Disk Features and Benefits
The following list summarizes the key features and benefits of
PerfectCache Virtual Disks:
•Performs Data Requests at CPU Speed
•Uses Only A Small amount of Non-paged Pool
•Allows Shadowing to Prevent Data Loss
•Easy to Use

I/O Monitor
PerfectCache’s I/O Monitor is easy to use and will provide a
number of system statistics (about disk I/O usage) that will
help you to identify potential I/O performance bottlenecks.

What is I/O Monitor?
The I/O Monitor is a software utility that will:
•Collect detailed statistics about disk usage on your system.
•Display those statistics.
•Analyze and display file usage statistics.

I/O Monitor
The I/O Monitor consist of three modules: IOM, DMON, and
FMON.

IOM Module
•IOM is used to collect systemwide disk activity statistics
including number of read and write I/Os performed for each
disk on the system.
DMON Module
•DMON is a program that displays the disk statistics as they
are being collected by I/O Monitor.
FMON Module
•FMON is the program that analyzes and displays file statistic
usage.

PerfectTune™
PerfectTune is Raxco’s dynamic system tuning and monitoring
Software that is designed to enhance: a) process scheduling;
b) system process efficiency; c) overall system performance; and
d) system throughput. It runs as a detached process on your
system.
PerfectTune frees system managers from very the
time-consuming and often tedious job of statistically setting
and re-setting parameters due to workload changes in order
to maintain peak system performance.

PerfectTune consist of the following components:
•System Tuner – Evaluates system and per process parameters
and dynamically adjusts them (as needed) to accommodate
fluctuating workloads.
•ANALYZE utility – Detects up to 70 conditions that may exist
on your system and can adversely affect system performance.
These conditions include: a) non-dynamic parameters that
PerfectTune can not override but you may want to change; b)
system conditions impacting negatively on performance that you
may be able to affect; c) system conditions that warn of
hardware or software difficulties.

•System Monitor – Profiles your system activity and workload,
In addition, you can view some of the key tuning adjustments
made by the System Tuner or enhance your overall system
performance and throughput.

PerfectTune consist of the following components
cont.:
•Process Monitor – Displays statistics related to process
efficiency and scheduling; and provides you with a
“snapshot” of some adjustments made to key parameters by
Tuner.

"OpenVMS - standing the test of time a ProvN-Legacy for the
present and the future…"


Slide 40

Partners:
In order to provide our Customers with top quality service,
ProvN/Legacy has formed partnerships with the following
companies:

Product Line:

SecurityGuardTM
WordPerfectTM
TAPESYSTM
THRUwayTM
RaxcoSupportTM

RaxMasterTM

AUDIT
AUDIT: OpenVMS Security Software
Audit enhances native security by providing terminal
session logging, audit trail reduction, analysis, and
reporting, not otherwise available on OpenVMS.
•Analysis by SECMAN
•Customization of reporting analysis
•Selective auditing of users

•Selective auditing by date and time
•Selective auditing by file access

Intruder Alert
Intruder Alert: OpenVMS Intrusion Detection
Intruder Alert provides real time intrusion detection and
response capabilities, which enable administrators to
proactively manage computing environment security.
•Real time intrusion detection
•Can notify via e-mail specified users of security violations
•Can take specified actions against intruders
•INSPECTOR tool allows for reading of open AUDIT logs
•Interacts with AUDIT

KBLock
KBLock: OpenVMS Terminal Protection
KBLock enhances native OpenVMS Security for VAX and
Alpha systems, by providing easily implemented protection
to unattended active terminals. Such functionality is not
otherwise available in standard OpenVMS environments.
•Users can lock their terminal with a single key stroke
•Security Managers can remotely lock terminals
•Customer defined monitoring criteria
•Customer defined action taken on idle terminals
•Easily configured to site security policy

WordPerfect
The most versatile and powerful communications
solution for today’s OpenVMS users.
• Standardize your corporate word processing
across platforms
• Integrate text and graphics
• Print to any of the over 1000 printers supported by
WordPerfect
• Link spreadsheets and graphics to your documents
• Keyboard mapping available
• Users from other platforms easily trained
• Available in multiple languages

Software Partners/32

TAPEsys

TM

THRUway

TM

TAPEsys
TAPESYS is an automated data protection tool that manages a corporation's
most valuable resource - its data. Operating in an OpenVMS environment,
TAPESYS provides a menu-driven suite of functions including backup,
restore, media management, and archiving

•Provides a full set of features for automating the backup and restore of
corporate-wide data
•Provides all the tools needed to manage your tape or cartridge library
•Provides full archiving facilities in addition to media management
•Provides multiple security features
•Users can independently restore files
•Report Menu enabling the operator to produce reports quickly on all
volumes in the library

THRUway
THRUway, The OpenVMS Remote Device Access System, bridges the
gap from a remote VAX or AXP to a central VAX or AXP, simplifies file
access, and provides easy and safe management of remote data from the
main site.
•Transfer data in the context of any standard VMS I/O format, including
BACKUP
•Makes a clustered tape drive appear as a local drive to remote users
•Makes a remote disk drive appear as a local drive
•Works in conjunction with TAPESYS® to schedule drive backups of
remote disk
•Eliminates the need for operator involvement at a remote site

•Uses DCL and menu interfaces

RaxcoSupport

RaxcoSupport is a package of software tools that
makes user support on your OpenVMS computer
systems more efficient and more effective.

•Interactive user assistance, tutoring, and collaboration on
joint projects
•Session recording for troubleshooting and documentation
•Remote computer connections and dial-in, remote-site
support
•User training and group software demonstration
•Multiple terminal sessions and screen displays
•Log file formatting

RaxcoSupport Applications
•CONTRL
•RTMon
•INSTRUCTOR

•ATTEND
•Carbon Copy
•FRAMER

•Window
•CALOUT

CONTRL
An interactive monitoring, training, and user
support Software for OpenVMS VAX, & AXP
systems, as well as running on Itanium. This
product contains two separate programs, CONTRL
& BLOCK
Contrl allows you to interactively monitor terminals
logged onto the system. It has four basic modes
(WATCH, ASSIST, RECALL, SEND).

CONTRL’s monitoring modes:
•WATCH – Enables you to connect to and monitor a
target terminal
•ASSIST – Allows you to connect to a target terminal and
enter data to the target process
•RECALL – Allows you to obtain the DCL-command
recall buffer for a target terminal, and either view it on
screen or write it to a log file
•SEND – Allows you to send input to the target terminal
without leaving the CONTRL command line

Block program:
The BLOCK program is designed to prevent system
users from monitoring your terminal without
permission. It can be accessed at the DCL command
line or automatically executed through
system/personal login procedures.

RTMon:
RTMon is a program that allows RaxcoSupport and
CONTRL, to watch remote (RT) devices. However, it will
not allow you to enter or send data to the process of a user on
a remote device. Once installed, RTMon operates
transparently.
•Connect to an RT device and watch a user on this remote
terminal

•Obtain DCL-command recall buffer for a remote device,
and view it on screen
•Utilize the BLOCK command to prevent system users from
watching the remote device without permission

INSTRUCTOR:
A program within CONTRL or RaxcoSupport that
allows a single instructor to generate information or
demonstrate application software to selected students at one
time. It is an instruction delivery tool.
•Instantaneous two-way communication between instructor
and students
•More proactive instruction sessions
•Control over the content of your instruction sessions
•Financial and time saving in eliminating the need to travel
to different sites to attend training

•More frequent and varied training of staff

ATTEND
ATTEND is used by both RaxcoSupport and CONTRL as an attendance
tool for multiple students. It allows students, with the appropriate
identifier, to join an INSTRUCTOR course. Once admitted to a course a
student can immediately view all materials generated by the instructor. In
addition, the students can send messages to the instructor at any time.
•Allows a student to quickly join an available course
•Enables multiple students to be connected to a single instructor and
course
•Permits a student to join a course that has already been started and
preview previously generated information
•Contains an on line help utility
•Enables the student to communicate directly with the instructor by
sending and receiving messages

CarbonCopy
CarbonCopy is a program within RaxcoSupport that creates a log file of
your terminal session. You have the option of recording every byte of
information that passes between your terminal and the system, or only
your input into the system. It allows you to preserve a record of anything
done at your terminal, for later review and analysis.
•As a diagnostic tool – For instance, if you are running into problems
with a particular application, you can create a log file of your activity so
that support personnel can see exactly what you did without having to
duplicate the procedure,
•As documentation – At some sites these log files are created, edited,
and then included in documentation.
•As a tool for detecting software problems – You can place a command
to turn on CarbonCopy in a DCL command file so that unexpected
events or errors with code can be captured as the occur. This is
especially useful in tracking random problems that are occurring
internally and that would otherwise go unnoticed

FRAMER
FRAMER is designed to convert log files for output to a
specified terminal or printer. For example, you can use
FRAMER to convert the CarbonCopy log files that were left
in virtual format.

•Format log files for output to a printer for documentation or
hard copy records
•View a log file one frame at a time, saving to an output file
only selected frames
•Convert an entire log file

Window
WINDOW allows you to run multiple sessions from a single physical
terminal. You can switch from one session to another, at any time, as if
there were several terminals sitting on your desk. Each WINDOW session
occupies the entire screen, exactly as though it were the only process
running. A record of each session’s screen is maintained. In addition,
your display is automatically updated when you change sessions.
WINDOW is also a valuable documentation tool. When you are in a
WINDOW session, you can save a screen full of information to a file.

There are a number of ways to execute WINDOW commands.
•One method is to issue WINDOW commands at the WINDOW> prompt.
WINDOW commands are “DCL-like” in appearance
•A second method involves defining a key to execute one or more
WINDOW commands with a single keystroke.
•A third method is to place a series of WINDOW commands in command
file.

CALOUT
CALOUT is designed to provide you with extended
communications capability. It is responsible for establishing
the link between your host system, modem, and a remote
system. CALOUT operates in two distinct modes (command,
terminal).
•In command mode you directly enter CALOUT commands. These
commands allow you to: 1) control the host-modem-remote pathway; 2)
transfer files, and execute macros and command files. CALOUT
commands are entered at the CALOUT> prompt.
•In terminal mode you send commands to the modem. While in this
mode, you execute modem commands to dial the remote system. Once
you connect to the remote system, commands are sent as though you were
directly connected to it. In terminal mode, everything you type is
interpreted by the modem and remote system as a command

CALOUT allows you to:
•Access a number of common information networks, such as Western
Union’s TELEX, EASYLINK, and WESTLAW.

•Access a remote system from a host system, and then use the remote
system as though you were connected to it directly.
•Transfer all types of files between the host system and a remote system,
running the OpenVMS operating system.

•Transfer all type of files between the host system and a remote system that
supports XMODEM protocol (including personal computers).
•Transfer text files between the host system and any remote system that has
an asynchronous ASCII port.

•Create and execute macros and command files to automate the
communication link.
•Create and display log files of remote system activities.

RAXMASTER
The Performance Suite™ is a comprehensive OpenVMS
performance solution, which integrates disk optimization,
caching, dynamic system tuning, and RMS file
restructuring to solve the most common performance
problems.
•Improves I/O performance by utilizing unused main memory to store
data, reducing I/Os to physical disk.
•Eliminates file fragmentation with a single pass on the disk, open-file
defragmentation included.
•Intelligently positions files on the disk to minimize average seek times
and delay re-fragmentation .
•Tunes the system automatically in response to changing workloads and
interactive usage.
•Eliminates RMS index file fragmentation on-line and tunes FDL settings.

Performance Suite™ applications

•PerfectDisk™
•UltraDisk™
•PerfectCache™
•PerfectTune™

PerfectDisk™
PerfectDisk is system software that is designed to aid disk
management operations.
PerfectDisk provides the system manager with a
comprehensive Disk I/O System. Disk optimization makes
disk files and free space contiguous. Files and free space are
optimally placed on the disk to minimize the number and
duration of seeks. Disk optimization improves overall disk
I/O performance by focusing on seek activity, in addition to
correcting the basic problem of file fragmentation.
•A Disk Optimizer/Defragmenter
•A Disk Monitor/Reporter

PerfectDisk Features
•Single pass defragmentation and optimization
•Optimal file placement
•Schedule & throttling

•Real-time monitoring
•Continuous operation
•Menu and DCL interfaces

•Flexible implementation
•Disk and file utilization statistics
•Integrated with PerfectCache

•Works with UltraDisk

UltraDisk™
UltraDisk is Raxco’s performance software for VAX and
ALPHA systems that provides:
•Move open file capability and
•Disk fragmentation operations.

UltraDisk operates continuously and online, requires no
modifications to your existing applications, does not interfere
with your normal processing, and is fully customizable.

UltraDisk Features and Benefits:
•Enhances the disk optimization process by moving open files while they
are being accessed by users. The entire process is transparent to users.
•Performs clusterwide disk fragmentation control operations.
•Significantly reduces the number of newly created file fragments that occur
during the course of normal operations.
•Results in better disk performance because I/O processing occurs with
fewer split I/Os and window turns.
•Reduces CPU overhead in creating and extending files.
•Complements disk optimization (particularly effective with PerfectDisk
because of it’s dynamic file strategy).

•Reduces frequency of running disk defragmentation software.
•Keeps critical files such as system files in same location.
•Provides an online help facility with information about how to run and
customize the software.

PerfectCache™
PerfectCache is system software that is available for VAX and
ALPHA or both. PerfectCache provides both caching and
virtual disk functionality to your system. It can “intercept” and
Service I/Os (through caching) and data access (via virtual
disks) at the software level to reduce disk I/O traffic.

PerfectCache can give you significant gains in Performance and
Faster throughput rates, particularly on systems with many
interactive users and applications. It’s power comes through
three distinct components:
•Disk Cacher
•Virtual Disks
•I/O Monitor

What is Caching?
Caching is the use of memory to hold frequently accessed data
so that physical disk I/Os can be avoided. The memory holds
contents of logical blocks on the physical disk.
Disk I/O requests for reading data will speed up significantly
using caching. This includes request to start programs and
Compilers.
If caching software is running, your system can complete user
Disk I/O requests immediately rather than waiting for the disk
to transfer data.
By significantly decreasing the number of I/O requests
satisfied from disk, caching can improve response time.

Virtual Disk
PerfectCache provides the ability to create virtual disks in
memory. One or more virtual disks may be created; they are
operationally indistinguishable from physical disk and have
access roughly 10 to 100 times faster than physical disks.

A virtual disk is part of memory set up to appear to the
operating system to be a real disk drive. Just like physical disks,
virtual disk are listed using the $ SHOW DEVICE command.
Virtual disks are faster than physical disks. Users can create
files, show directory listings, and perform any other command
normally used for physical drives. Use of virtual disks can
substantially speed up user data access.

When Do I Need Virtual Disks?
You cannot cache virtual disks. If you are not sure whether you
should be using caching or virtual disks, follow these guidelines:
Use caching to speed up your system overall. Add virtual disks
as necessary when you:
•Have lots of temporary files that you want to put on a virtual
disk to speed specific operations (e.g., compiles).
•Need a small disk for specialized purposes, such as testing.

•Want to decide which files and/or users to service from
memory.

Virtual Disk Features and Benefits
The following list summarizes the key features and benefits of
PerfectCache Virtual Disks:
•Performs Data Requests at CPU Speed
•Uses Only A Small amount of Non-paged Pool
•Allows Shadowing to Prevent Data Loss
•Easy to Use

I/O Monitor
PerfectCache’s I/O Monitor is easy to use and will provide a
number of system statistics (about disk I/O usage) that will
help you to identify potential I/O performance bottlenecks.

What is I/O Monitor?
The I/O Monitor is a software utility that will:
•Collect detailed statistics about disk usage on your system.
•Display those statistics.
•Analyze and display file usage statistics.

I/O Monitor
The I/O Monitor consist of three modules: IOM, DMON, and
FMON.

IOM Module
•IOM is used to collect systemwide disk activity statistics
including number of read and write I/Os performed for each
disk on the system.
DMON Module
•DMON is a program that displays the disk statistics as they
are being collected by I/O Monitor.
FMON Module
•FMON is the program that analyzes and displays file statistic
usage.

PerfectTune™
PerfectTune is Raxco’s dynamic system tuning and monitoring
Software that is designed to enhance: a) process scheduling;
b) system process efficiency; c) overall system performance; and
d) system throughput. It runs as a detached process on your
system.
PerfectTune frees system managers from very the
time-consuming and often tedious job of statistically setting
and re-setting parameters due to workload changes in order
to maintain peak system performance.

PerfectTune consist of the following components:
•System Tuner – Evaluates system and per process parameters
and dynamically adjusts them (as needed) to accommodate
fluctuating workloads.
•ANALYZE utility – Detects up to 70 conditions that may exist
on your system and can adversely affect system performance.
These conditions include: a) non-dynamic parameters that
PerfectTune can not override but you may want to change; b)
system conditions impacting negatively on performance that you
may be able to affect; c) system conditions that warn of
hardware or software difficulties.

•System Monitor – Profiles your system activity and workload,
In addition, you can view some of the key tuning adjustments
made by the System Tuner or enhance your overall system
performance and throughput.

PerfectTune consist of the following components
cont.:
•Process Monitor – Displays statistics related to process
efficiency and scheduling; and provides you with a
“snapshot” of some adjustments made to key parameters by
Tuner.

"OpenVMS - standing the test of time a ProvN-Legacy for the
present and the future…"


Slide 41

Partners:
In order to provide our Customers with top quality service,
ProvN/Legacy has formed partnerships with the following
companies:

Product Line:

SecurityGuardTM
WordPerfectTM
TAPESYSTM
THRUwayTM
RaxcoSupportTM

RaxMasterTM

AUDIT
AUDIT: OpenVMS Security Software
Audit enhances native security by providing terminal
session logging, audit trail reduction, analysis, and
reporting, not otherwise available on OpenVMS.
•Analysis by SECMAN
•Customization of reporting analysis
•Selective auditing of users

•Selective auditing by date and time
•Selective auditing by file access

Intruder Alert
Intruder Alert: OpenVMS Intrusion Detection
Intruder Alert provides real time intrusion detection and
response capabilities, which enable administrators to
proactively manage computing environment security.
•Real time intrusion detection
•Can notify via e-mail specified users of security violations
•Can take specified actions against intruders
•INSPECTOR tool allows for reading of open AUDIT logs
•Interacts with AUDIT

KBLock
KBLock: OpenVMS Terminal Protection
KBLock enhances native OpenVMS Security for VAX and
Alpha systems, by providing easily implemented protection
to unattended active terminals. Such functionality is not
otherwise available in standard OpenVMS environments.
•Users can lock their terminal with a single key stroke
•Security Managers can remotely lock terminals
•Customer defined monitoring criteria
•Customer defined action taken on idle terminals
•Easily configured to site security policy

WordPerfect
The most versatile and powerful communications
solution for today’s OpenVMS users.
• Standardize your corporate word processing
across platforms
• Integrate text and graphics
• Print to any of the over 1000 printers supported by
WordPerfect
• Link spreadsheets and graphics to your documents
• Keyboard mapping available
• Users from other platforms easily trained
• Available in multiple languages

Software Partners/32

TAPEsys

TM

THRUway

TM

TAPEsys
TAPESYS is an automated data protection tool that manages a corporation's
most valuable resource - its data. Operating in an OpenVMS environment,
TAPESYS provides a menu-driven suite of functions including backup,
restore, media management, and archiving

•Provides a full set of features for automating the backup and restore of
corporate-wide data
•Provides all the tools needed to manage your tape or cartridge library
•Provides full archiving facilities in addition to media management
•Provides multiple security features
•Users can independently restore files
•Report Menu enabling the operator to produce reports quickly on all
volumes in the library

THRUway
THRUway, The OpenVMS Remote Device Access System, bridges the
gap from a remote VAX or AXP to a central VAX or AXP, simplifies file
access, and provides easy and safe management of remote data from the
main site.
•Transfer data in the context of any standard VMS I/O format, including
BACKUP
•Makes a clustered tape drive appear as a local drive to remote users
•Makes a remote disk drive appear as a local drive
•Works in conjunction with TAPESYS® to schedule drive backups of
remote disk
•Eliminates the need for operator involvement at a remote site

•Uses DCL and menu interfaces

RaxcoSupport

RaxcoSupport is a package of software tools that
makes user support on your OpenVMS computer
systems more efficient and more effective.

•Interactive user assistance, tutoring, and collaboration on
joint projects
•Session recording for troubleshooting and documentation
•Remote computer connections and dial-in, remote-site
support
•User training and group software demonstration
•Multiple terminal sessions and screen displays
•Log file formatting

RaxcoSupport Applications
•CONTRL
•RTMon
•INSTRUCTOR

•ATTEND
•Carbon Copy
•FRAMER

•Window
•CALOUT

CONTRL
An interactive monitoring, training, and user
support Software for OpenVMS VAX, & AXP
systems, as well as running on Itanium. This
product contains two separate programs, CONTRL
& BLOCK
Contrl allows you to interactively monitor terminals
logged onto the system. It has four basic modes
(WATCH, ASSIST, RECALL, SEND).

CONTRL’s monitoring modes:
•WATCH – Enables you to connect to and monitor a
target terminal
•ASSIST – Allows you to connect to a target terminal and
enter data to the target process
•RECALL – Allows you to obtain the DCL-command
recall buffer for a target terminal, and either view it on
screen or write it to a log file
•SEND – Allows you to send input to the target terminal
without leaving the CONTRL command line

Block program:
The BLOCK program is designed to prevent system
users from monitoring your terminal without
permission. It can be accessed at the DCL command
line or automatically executed through
system/personal login procedures.

RTMon:
RTMon is a program that allows RaxcoSupport and
CONTRL, to watch remote (RT) devices. However, it will
not allow you to enter or send data to the process of a user on
a remote device. Once installed, RTMon operates
transparently.
•Connect to an RT device and watch a user on this remote
terminal

•Obtain DCL-command recall buffer for a remote device,
and view it on screen
•Utilize the BLOCK command to prevent system users from
watching the remote device without permission

INSTRUCTOR:
A program within CONTRL or RaxcoSupport that
allows a single instructor to generate information or
demonstrate application software to selected students at one
time. It is an instruction delivery tool.
•Instantaneous two-way communication between instructor
and students
•More proactive instruction sessions
•Control over the content of your instruction sessions
•Financial and time saving in eliminating the need to travel
to different sites to attend training

•More frequent and varied training of staff

ATTEND
ATTEND is used by both RaxcoSupport and CONTRL as an attendance
tool for multiple students. It allows students, with the appropriate
identifier, to join an INSTRUCTOR course. Once admitted to a course a
student can immediately view all materials generated by the instructor. In
addition, the students can send messages to the instructor at any time.
•Allows a student to quickly join an available course
•Enables multiple students to be connected to a single instructor and
course
•Permits a student to join a course that has already been started and
preview previously generated information
•Contains an on line help utility
•Enables the student to communicate directly with the instructor by
sending and receiving messages

CarbonCopy
CarbonCopy is a program within RaxcoSupport that creates a log file of
your terminal session. You have the option of recording every byte of
information that passes between your terminal and the system, or only
your input into the system. It allows you to preserve a record of anything
done at your terminal, for later review and analysis.
•As a diagnostic tool – For instance, if you are running into problems
with a particular application, you can create a log file of your activity so
that support personnel can see exactly what you did without having to
duplicate the procedure,
•As documentation – At some sites these log files are created, edited,
and then included in documentation.
•As a tool for detecting software problems – You can place a command
to turn on CarbonCopy in a DCL command file so that unexpected
events or errors with code can be captured as the occur. This is
especially useful in tracking random problems that are occurring
internally and that would otherwise go unnoticed

FRAMER
FRAMER is designed to convert log files for output to a
specified terminal or printer. For example, you can use
FRAMER to convert the CarbonCopy log files that were left
in virtual format.

•Format log files for output to a printer for documentation or
hard copy records
•View a log file one frame at a time, saving to an output file
only selected frames
•Convert an entire log file

Window
WINDOW allows you to run multiple sessions from a single physical
terminal. You can switch from one session to another, at any time, as if
there were several terminals sitting on your desk. Each WINDOW session
occupies the entire screen, exactly as though it were the only process
running. A record of each session’s screen is maintained. In addition,
your display is automatically updated when you change sessions.
WINDOW is also a valuable documentation tool. When you are in a
WINDOW session, you can save a screen full of information to a file.

There are a number of ways to execute WINDOW commands.
•One method is to issue WINDOW commands at the WINDOW> prompt.
WINDOW commands are “DCL-like” in appearance
•A second method involves defining a key to execute one or more
WINDOW commands with a single keystroke.
•A third method is to place a series of WINDOW commands in command
file.

CALOUT
CALOUT is designed to provide you with extended
communications capability. It is responsible for establishing
the link between your host system, modem, and a remote
system. CALOUT operates in two distinct modes (command,
terminal).
•In command mode you directly enter CALOUT commands. These
commands allow you to: 1) control the host-modem-remote pathway; 2)
transfer files, and execute macros and command files. CALOUT
commands are entered at the CALOUT> prompt.
•In terminal mode you send commands to the modem. While in this
mode, you execute modem commands to dial the remote system. Once
you connect to the remote system, commands are sent as though you were
directly connected to it. In terminal mode, everything you type is
interpreted by the modem and remote system as a command

CALOUT allows you to:
•Access a number of common information networks, such as Western
Union’s TELEX, EASYLINK, and WESTLAW.

•Access a remote system from a host system, and then use the remote
system as though you were connected to it directly.
•Transfer all types of files between the host system and a remote system,
running the OpenVMS operating system.

•Transfer all type of files between the host system and a remote system that
supports XMODEM protocol (including personal computers).
•Transfer text files between the host system and any remote system that has
an asynchronous ASCII port.

•Create and execute macros and command files to automate the
communication link.
•Create and display log files of remote system activities.

RAXMASTER
The Performance Suite™ is a comprehensive OpenVMS
performance solution, which integrates disk optimization,
caching, dynamic system tuning, and RMS file
restructuring to solve the most common performance
problems.
•Improves I/O performance by utilizing unused main memory to store
data, reducing I/Os to physical disk.
•Eliminates file fragmentation with a single pass on the disk, open-file
defragmentation included.
•Intelligently positions files on the disk to minimize average seek times
and delay re-fragmentation .
•Tunes the system automatically in response to changing workloads and
interactive usage.
•Eliminates RMS index file fragmentation on-line and tunes FDL settings.

Performance Suite™ applications

•PerfectDisk™
•UltraDisk™
•PerfectCache™
•PerfectTune™

PerfectDisk™
PerfectDisk is system software that is designed to aid disk
management operations.
PerfectDisk provides the system manager with a
comprehensive Disk I/O System. Disk optimization makes
disk files and free space contiguous. Files and free space are
optimally placed on the disk to minimize the number and
duration of seeks. Disk optimization improves overall disk
I/O performance by focusing on seek activity, in addition to
correcting the basic problem of file fragmentation.
•A Disk Optimizer/Defragmenter
•A Disk Monitor/Reporter

PerfectDisk Features
•Single pass defragmentation and optimization
•Optimal file placement
•Schedule & throttling

•Real-time monitoring
•Continuous operation
•Menu and DCL interfaces

•Flexible implementation
•Disk and file utilization statistics
•Integrated with PerfectCache

•Works with UltraDisk

UltraDisk™
UltraDisk is Raxco’s performance software for VAX and
ALPHA systems that provides:
•Move open file capability and
•Disk fragmentation operations.

UltraDisk operates continuously and online, requires no
modifications to your existing applications, does not interfere
with your normal processing, and is fully customizable.

UltraDisk Features and Benefits:
•Enhances the disk optimization process by moving open files while they
are being accessed by users. The entire process is transparent to users.
•Performs clusterwide disk fragmentation control operations.
•Significantly reduces the number of newly created file fragments that occur
during the course of normal operations.
•Results in better disk performance because I/O processing occurs with
fewer split I/Os and window turns.
•Reduces CPU overhead in creating and extending files.
•Complements disk optimization (particularly effective with PerfectDisk
because of it’s dynamic file strategy).

•Reduces frequency of running disk defragmentation software.
•Keeps critical files such as system files in same location.
•Provides an online help facility with information about how to run and
customize the software.

PerfectCache™
PerfectCache is system software that is available for VAX and
ALPHA or both. PerfectCache provides both caching and
virtual disk functionality to your system. It can “intercept” and
Service I/Os (through caching) and data access (via virtual
disks) at the software level to reduce disk I/O traffic.

PerfectCache can give you significant gains in Performance and
Faster throughput rates, particularly on systems with many
interactive users and applications. It’s power comes through
three distinct components:
•Disk Cacher
•Virtual Disks
•I/O Monitor

What is Caching?
Caching is the use of memory to hold frequently accessed data
so that physical disk I/Os can be avoided. The memory holds
contents of logical blocks on the physical disk.
Disk I/O requests for reading data will speed up significantly
using caching. This includes request to start programs and
Compilers.
If caching software is running, your system can complete user
Disk I/O requests immediately rather than waiting for the disk
to transfer data.
By significantly decreasing the number of I/O requests
satisfied from disk, caching can improve response time.

Virtual Disk
PerfectCache provides the ability to create virtual disks in
memory. One or more virtual disks may be created; they are
operationally indistinguishable from physical disk and have
access roughly 10 to 100 times faster than physical disks.

A virtual disk is part of memory set up to appear to the
operating system to be a real disk drive. Just like physical disks,
virtual disk are listed using the $ SHOW DEVICE command.
Virtual disks are faster than physical disks. Users can create
files, show directory listings, and perform any other command
normally used for physical drives. Use of virtual disks can
substantially speed up user data access.

When Do I Need Virtual Disks?
You cannot cache virtual disks. If you are not sure whether you
should be using caching or virtual disks, follow these guidelines:
Use caching to speed up your system overall. Add virtual disks
as necessary when you:
•Have lots of temporary files that you want to put on a virtual
disk to speed specific operations (e.g., compiles).
•Need a small disk for specialized purposes, such as testing.

•Want to decide which files and/or users to service from
memory.

Virtual Disk Features and Benefits
The following list summarizes the key features and benefits of
PerfectCache Virtual Disks:
•Performs Data Requests at CPU Speed
•Uses Only A Small amount of Non-paged Pool
•Allows Shadowing to Prevent Data Loss
•Easy to Use

I/O Monitor
PerfectCache’s I/O Monitor is easy to use and will provide a
number of system statistics (about disk I/O usage) that will
help you to identify potential I/O performance bottlenecks.

What is I/O Monitor?
The I/O Monitor is a software utility that will:
•Collect detailed statistics about disk usage on your system.
•Display those statistics.
•Analyze and display file usage statistics.

I/O Monitor
The I/O Monitor consist of three modules: IOM, DMON, and
FMON.

IOM Module
•IOM is used to collect systemwide disk activity statistics
including number of read and write I/Os performed for each
disk on the system.
DMON Module
•DMON is a program that displays the disk statistics as they
are being collected by I/O Monitor.
FMON Module
•FMON is the program that analyzes and displays file statistic
usage.

PerfectTune™
PerfectTune is Raxco’s dynamic system tuning and monitoring
Software that is designed to enhance: a) process scheduling;
b) system process efficiency; c) overall system performance; and
d) system throughput. It runs as a detached process on your
system.
PerfectTune frees system managers from very the
time-consuming and often tedious job of statistically setting
and re-setting parameters due to workload changes in order
to maintain peak system performance.

PerfectTune consist of the following components:
•System Tuner – Evaluates system and per process parameters
and dynamically adjusts them (as needed) to accommodate
fluctuating workloads.
•ANALYZE utility – Detects up to 70 conditions that may exist
on your system and can adversely affect system performance.
These conditions include: a) non-dynamic parameters that
PerfectTune can not override but you may want to change; b)
system conditions impacting negatively on performance that you
may be able to affect; c) system conditions that warn of
hardware or software difficulties.

•System Monitor – Profiles your system activity and workload,
In addition, you can view some of the key tuning adjustments
made by the System Tuner or enhance your overall system
performance and throughput.

PerfectTune consist of the following components
cont.:
•Process Monitor – Displays statistics related to process
efficiency and scheduling; and provides you with a
“snapshot” of some adjustments made to key parameters by
Tuner.

"OpenVMS - standing the test of time a ProvN-Legacy for the
present and the future…"


Slide 42

Partners:
In order to provide our Customers with top quality service,
ProvN/Legacy has formed partnerships with the following
companies:

Product Line:

SecurityGuardTM
WordPerfectTM
TAPESYSTM
THRUwayTM
RaxcoSupportTM

RaxMasterTM

AUDIT
AUDIT: OpenVMS Security Software
Audit enhances native security by providing terminal
session logging, audit trail reduction, analysis, and
reporting, not otherwise available on OpenVMS.
•Analysis by SECMAN
•Customization of reporting analysis
•Selective auditing of users

•Selective auditing by date and time
•Selective auditing by file access

Intruder Alert
Intruder Alert: OpenVMS Intrusion Detection
Intruder Alert provides real time intrusion detection and
response capabilities, which enable administrators to
proactively manage computing environment security.
•Real time intrusion detection
•Can notify via e-mail specified users of security violations
•Can take specified actions against intruders
•INSPECTOR tool allows for reading of open AUDIT logs
•Interacts with AUDIT

KBLock
KBLock: OpenVMS Terminal Protection
KBLock enhances native OpenVMS Security for VAX and
Alpha systems, by providing easily implemented protection
to unattended active terminals. Such functionality is not
otherwise available in standard OpenVMS environments.
•Users can lock their terminal with a single key stroke
•Security Managers can remotely lock terminals
•Customer defined monitoring criteria
•Customer defined action taken on idle terminals
•Easily configured to site security policy

WordPerfect
The most versatile and powerful communications
solution for today’s OpenVMS users.
• Standardize your corporate word processing
across platforms
• Integrate text and graphics
• Print to any of the over 1000 printers supported by
WordPerfect
• Link spreadsheets and graphics to your documents
• Keyboard mapping available
• Users from other platforms easily trained
• Available in multiple languages

Software Partners/32

TAPEsys

TM

THRUway

TM

TAPEsys
TAPESYS is an automated data protection tool that manages a corporation's
most valuable resource - its data. Operating in an OpenVMS environment,
TAPESYS provides a menu-driven suite of functions including backup,
restore, media management, and archiving

•Provides a full set of features for automating the backup and restore of
corporate-wide data
•Provides all the tools needed to manage your tape or cartridge library
•Provides full archiving facilities in addition to media management
•Provides multiple security features
•Users can independently restore files
•Report Menu enabling the operator to produce reports quickly on all
volumes in the library

THRUway
THRUway, The OpenVMS Remote Device Access System, bridges the
gap from a remote VAX or AXP to a central VAX or AXP, simplifies file
access, and provides easy and safe management of remote data from the
main site.
•Transfer data in the context of any standard VMS I/O format, including
BACKUP
•Makes a clustered tape drive appear as a local drive to remote users
•Makes a remote disk drive appear as a local drive
•Works in conjunction with TAPESYS® to schedule drive backups of
remote disk
•Eliminates the need for operator involvement at a remote site

•Uses DCL and menu interfaces

RaxcoSupport

RaxcoSupport is a package of software tools that
makes user support on your OpenVMS computer
systems more efficient and more effective.

•Interactive user assistance, tutoring, and collaboration on
joint projects
•Session recording for troubleshooting and documentation
•Remote computer connections and dial-in, remote-site
support
•User training and group software demonstration
•Multiple terminal sessions and screen displays
•Log file formatting

RaxcoSupport Applications
•CONTRL
•RTMon
•INSTRUCTOR

•ATTEND
•Carbon Copy
•FRAMER

•Window
•CALOUT

CONTRL
An interactive monitoring, training, and user
support Software for OpenVMS VAX, & AXP
systems, as well as running on Itanium. This
product contains two separate programs, CONTRL
& BLOCK
Contrl allows you to interactively monitor terminals
logged onto the system. It has four basic modes
(WATCH, ASSIST, RECALL, SEND).

CONTRL’s monitoring modes:
•WATCH – Enables you to connect to and monitor a
target terminal
•ASSIST – Allows you to connect to a target terminal and
enter data to the target process
•RECALL – Allows you to obtain the DCL-command
recall buffer for a target terminal, and either view it on
screen or write it to a log file
•SEND – Allows you to send input to the target terminal
without leaving the CONTRL command line

Block program:
The BLOCK program is designed to prevent system
users from monitoring your terminal without
permission. It can be accessed at the DCL command
line or automatically executed through
system/personal login procedures.

RTMon:
RTMon is a program that allows RaxcoSupport and
CONTRL, to watch remote (RT) devices. However, it will
not allow you to enter or send data to the process of a user on
a remote device. Once installed, RTMon operates
transparently.
•Connect to an RT device and watch a user on this remote
terminal

•Obtain DCL-command recall buffer for a remote device,
and view it on screen
•Utilize the BLOCK command to prevent system users from
watching the remote device without permission

INSTRUCTOR:
A program within CONTRL or RaxcoSupport that
allows a single instructor to generate information or
demonstrate application software to selected students at one
time. It is an instruction delivery tool.
•Instantaneous two-way communication between instructor
and students
•More proactive instruction sessions
•Control over the content of your instruction sessions
•Financial and time saving in eliminating the need to travel
to different sites to attend training

•More frequent and varied training of staff

ATTEND
ATTEND is used by both RaxcoSupport and CONTRL as an attendance
tool for multiple students. It allows students, with the appropriate
identifier, to join an INSTRUCTOR course. Once admitted to a course a
student can immediately view all materials generated by the instructor. In
addition, the students can send messages to the instructor at any time.
•Allows a student to quickly join an available course
•Enables multiple students to be connected to a single instructor and
course
•Permits a student to join a course that has already been started and
preview previously generated information
•Contains an on line help utility
•Enables the student to communicate directly with the instructor by
sending and receiving messages

CarbonCopy
CarbonCopy is a program within RaxcoSupport that creates a log file of
your terminal session. You have the option of recording every byte of
information that passes between your terminal and the system, or only
your input into the system. It allows you to preserve a record of anything
done at your terminal, for later review and analysis.
•As a diagnostic tool – For instance, if you are running into problems
with a particular application, you can create a log file of your activity so
that support personnel can see exactly what you did without having to
duplicate the procedure,
•As documentation – At some sites these log files are created, edited,
and then included in documentation.
•As a tool for detecting software problems – You can place a command
to turn on CarbonCopy in a DCL command file so that unexpected
events or errors with code can be captured as the occur. This is
especially useful in tracking random problems that are occurring
internally and that would otherwise go unnoticed

FRAMER
FRAMER is designed to convert log files for output to a
specified terminal or printer. For example, you can use
FRAMER to convert the CarbonCopy log files that were left
in virtual format.

•Format log files for output to a printer for documentation or
hard copy records
•View a log file one frame at a time, saving to an output file
only selected frames
•Convert an entire log file

Window
WINDOW allows you to run multiple sessions from a single physical
terminal. You can switch from one session to another, at any time, as if
there were several terminals sitting on your desk. Each WINDOW session
occupies the entire screen, exactly as though it were the only process
running. A record of each session’s screen is maintained. In addition,
your display is automatically updated when you change sessions.
WINDOW is also a valuable documentation tool. When you are in a
WINDOW session, you can save a screen full of information to a file.

There are a number of ways to execute WINDOW commands.
•One method is to issue WINDOW commands at the WINDOW> prompt.
WINDOW commands are “DCL-like” in appearance
•A second method involves defining a key to execute one or more
WINDOW commands with a single keystroke.
•A third method is to place a series of WINDOW commands in command
file.

CALOUT
CALOUT is designed to provide you with extended
communications capability. It is responsible for establishing
the link between your host system, modem, and a remote
system. CALOUT operates in two distinct modes (command,
terminal).
•In command mode you directly enter CALOUT commands. These
commands allow you to: 1) control the host-modem-remote pathway; 2)
transfer files, and execute macros and command files. CALOUT
commands are entered at the CALOUT> prompt.
•In terminal mode you send commands to the modem. While in this
mode, you execute modem commands to dial the remote system. Once
you connect to the remote system, commands are sent as though you were
directly connected to it. In terminal mode, everything you type is
interpreted by the modem and remote system as a command

CALOUT allows you to:
•Access a number of common information networks, such as Western
Union’s TELEX, EASYLINK, and WESTLAW.

•Access a remote system from a host system, and then use the remote
system as though you were connected to it directly.
•Transfer all types of files between the host system and a remote system,
running the OpenVMS operating system.

•Transfer all type of files between the host system and a remote system that
supports XMODEM protocol (including personal computers).
•Transfer text files between the host system and any remote system that has
an asynchronous ASCII port.

•Create and execute macros and command files to automate the
communication link.
•Create and display log files of remote system activities.

RAXMASTER
The Performance Suite™ is a comprehensive OpenVMS
performance solution, which integrates disk optimization,
caching, dynamic system tuning, and RMS file
restructuring to solve the most common performance
problems.
•Improves I/O performance by utilizing unused main memory to store
data, reducing I/Os to physical disk.
•Eliminates file fragmentation with a single pass on the disk, open-file
defragmentation included.
•Intelligently positions files on the disk to minimize average seek times
and delay re-fragmentation .
•Tunes the system automatically in response to changing workloads and
interactive usage.
•Eliminates RMS index file fragmentation on-line and tunes FDL settings.

Performance Suite™ applications

•PerfectDisk™
•UltraDisk™
•PerfectCache™
•PerfectTune™

PerfectDisk™
PerfectDisk is system software that is designed to aid disk
management operations.
PerfectDisk provides the system manager with a
comprehensive Disk I/O System. Disk optimization makes
disk files and free space contiguous. Files and free space are
optimally placed on the disk to minimize the number and
duration of seeks. Disk optimization improves overall disk
I/O performance by focusing on seek activity, in addition to
correcting the basic problem of file fragmentation.
•A Disk Optimizer/Defragmenter
•A Disk Monitor/Reporter

PerfectDisk Features
•Single pass defragmentation and optimization
•Optimal file placement
•Schedule & throttling

•Real-time monitoring
•Continuous operation
•Menu and DCL interfaces

•Flexible implementation
•Disk and file utilization statistics
•Integrated with PerfectCache

•Works with UltraDisk

UltraDisk™
UltraDisk is Raxco’s performance software for VAX and
ALPHA systems that provides:
•Move open file capability and
•Disk fragmentation operations.

UltraDisk operates continuously and online, requires no
modifications to your existing applications, does not interfere
with your normal processing, and is fully customizable.

UltraDisk Features and Benefits:
•Enhances the disk optimization process by moving open files while they
are being accessed by users. The entire process is transparent to users.
•Performs clusterwide disk fragmentation control operations.
•Significantly reduces the number of newly created file fragments that occur
during the course of normal operations.
•Results in better disk performance because I/O processing occurs with
fewer split I/Os and window turns.
•Reduces CPU overhead in creating and extending files.
•Complements disk optimization (particularly effective with PerfectDisk
because of it’s dynamic file strategy).

•Reduces frequency of running disk defragmentation software.
•Keeps critical files such as system files in same location.
•Provides an online help facility with information about how to run and
customize the software.

PerfectCache™
PerfectCache is system software that is available for VAX and
ALPHA or both. PerfectCache provides both caching and
virtual disk functionality to your system. It can “intercept” and
Service I/Os (through caching) and data access (via virtual
disks) at the software level to reduce disk I/O traffic.

PerfectCache can give you significant gains in Performance and
Faster throughput rates, particularly on systems with many
interactive users and applications. It’s power comes through
three distinct components:
•Disk Cacher
•Virtual Disks
•I/O Monitor

What is Caching?
Caching is the use of memory to hold frequently accessed data
so that physical disk I/Os can be avoided. The memory holds
contents of logical blocks on the physical disk.
Disk I/O requests for reading data will speed up significantly
using caching. This includes request to start programs and
Compilers.
If caching software is running, your system can complete user
Disk I/O requests immediately rather than waiting for the disk
to transfer data.
By significantly decreasing the number of I/O requests
satisfied from disk, caching can improve response time.

Virtual Disk
PerfectCache provides the ability to create virtual disks in
memory. One or more virtual disks may be created; they are
operationally indistinguishable from physical disk and have
access roughly 10 to 100 times faster than physical disks.

A virtual disk is part of memory set up to appear to the
operating system to be a real disk drive. Just like physical disks,
virtual disk are listed using the $ SHOW DEVICE command.
Virtual disks are faster than physical disks. Users can create
files, show directory listings, and perform any other command
normally used for physical drives. Use of virtual disks can
substantially speed up user data access.

When Do I Need Virtual Disks?
You cannot cache virtual disks. If you are not sure whether you
should be using caching or virtual disks, follow these guidelines:
Use caching to speed up your system overall. Add virtual disks
as necessary when you:
•Have lots of temporary files that you want to put on a virtual
disk to speed specific operations (e.g., compiles).
•Need a small disk for specialized purposes, such as testing.

•Want to decide which files and/or users to service from
memory.

Virtual Disk Features and Benefits
The following list summarizes the key features and benefits of
PerfectCache Virtual Disks:
•Performs Data Requests at CPU Speed
•Uses Only A Small amount of Non-paged Pool
•Allows Shadowing to Prevent Data Loss
•Easy to Use

I/O Monitor
PerfectCache’s I/O Monitor is easy to use and will provide a
number of system statistics (about disk I/O usage) that will
help you to identify potential I/O performance bottlenecks.

What is I/O Monitor?
The I/O Monitor is a software utility that will:
•Collect detailed statistics about disk usage on your system.
•Display those statistics.
•Analyze and display file usage statistics.

I/O Monitor
The I/O Monitor consist of three modules: IOM, DMON, and
FMON.

IOM Module
•IOM is used to collect systemwide disk activity statistics
including number of read and write I/Os performed for each
disk on the system.
DMON Module
•DMON is a program that displays the disk statistics as they
are being collected by I/O Monitor.
FMON Module
•FMON is the program that analyzes and displays file statistic
usage.

PerfectTune™
PerfectTune is Raxco’s dynamic system tuning and monitoring
Software that is designed to enhance: a) process scheduling;
b) system process efficiency; c) overall system performance; and
d) system throughput. It runs as a detached process on your
system.
PerfectTune frees system managers from very the
time-consuming and often tedious job of statistically setting
and re-setting parameters due to workload changes in order
to maintain peak system performance.

PerfectTune consist of the following components:
•System Tuner – Evaluates system and per process parameters
and dynamically adjusts them (as needed) to accommodate
fluctuating workloads.
•ANALYZE utility – Detects up to 70 conditions that may exist
on your system and can adversely affect system performance.
These conditions include: a) non-dynamic parameters that
PerfectTune can not override but you may want to change; b)
system conditions impacting negatively on performance that you
may be able to affect; c) system conditions that warn of
hardware or software difficulties.

•System Monitor – Profiles your system activity and workload,
In addition, you can view some of the key tuning adjustments
made by the System Tuner or enhance your overall system
performance and throughput.

PerfectTune consist of the following components
cont.:
•Process Monitor – Displays statistics related to process
efficiency and scheduling; and provides you with a
“snapshot” of some adjustments made to key parameters by
Tuner.

"OpenVMS - standing the test of time a ProvN-Legacy for the
present and the future…"


Slide 43

Partners:
In order to provide our Customers with top quality service,
ProvN/Legacy has formed partnerships with the following
companies:

Product Line:

SecurityGuardTM
WordPerfectTM
TAPESYSTM
THRUwayTM
RaxcoSupportTM

RaxMasterTM

AUDIT
AUDIT: OpenVMS Security Software
Audit enhances native security by providing terminal
session logging, audit trail reduction, analysis, and
reporting, not otherwise available on OpenVMS.
•Analysis by SECMAN
•Customization of reporting analysis
•Selective auditing of users

•Selective auditing by date and time
•Selective auditing by file access

Intruder Alert
Intruder Alert: OpenVMS Intrusion Detection
Intruder Alert provides real time intrusion detection and
response capabilities, which enable administrators to
proactively manage computing environment security.
•Real time intrusion detection
•Can notify via e-mail specified users of security violations
•Can take specified actions against intruders
•INSPECTOR tool allows for reading of open AUDIT logs
•Interacts with AUDIT

KBLock
KBLock: OpenVMS Terminal Protection
KBLock enhances native OpenVMS Security for VAX and
Alpha systems, by providing easily implemented protection
to unattended active terminals. Such functionality is not
otherwise available in standard OpenVMS environments.
•Users can lock their terminal with a single key stroke
•Security Managers can remotely lock terminals
•Customer defined monitoring criteria
•Customer defined action taken on idle terminals
•Easily configured to site security policy

WordPerfect
The most versatile and powerful communications
solution for today’s OpenVMS users.
• Standardize your corporate word processing
across platforms
• Integrate text and graphics
• Print to any of the over 1000 printers supported by
WordPerfect
• Link spreadsheets and graphics to your documents
• Keyboard mapping available
• Users from other platforms easily trained
• Available in multiple languages

Software Partners/32

TAPEsys

TM

THRUway

TM

TAPEsys
TAPESYS is an automated data protection tool that manages a corporation's
most valuable resource - its data. Operating in an OpenVMS environment,
TAPESYS provides a menu-driven suite of functions including backup,
restore, media management, and archiving

•Provides a full set of features for automating the backup and restore of
corporate-wide data
•Provides all the tools needed to manage your tape or cartridge library
•Provides full archiving facilities in addition to media management
•Provides multiple security features
•Users can independently restore files
•Report Menu enabling the operator to produce reports quickly on all
volumes in the library

THRUway
THRUway, The OpenVMS Remote Device Access System, bridges the
gap from a remote VAX or AXP to a central VAX or AXP, simplifies file
access, and provides easy and safe management of remote data from the
main site.
•Transfer data in the context of any standard VMS I/O format, including
BACKUP
•Makes a clustered tape drive appear as a local drive to remote users
•Makes a remote disk drive appear as a local drive
•Works in conjunction with TAPESYS® to schedule drive backups of
remote disk
•Eliminates the need for operator involvement at a remote site

•Uses DCL and menu interfaces

RaxcoSupport

RaxcoSupport is a package of software tools that
makes user support on your OpenVMS computer
systems more efficient and more effective.

•Interactive user assistance, tutoring, and collaboration on
joint projects
•Session recording for troubleshooting and documentation
•Remote computer connections and dial-in, remote-site
support
•User training and group software demonstration
•Multiple terminal sessions and screen displays
•Log file formatting

RaxcoSupport Applications
•CONTRL
•RTMon
•INSTRUCTOR

•ATTEND
•Carbon Copy
•FRAMER

•Window
•CALOUT

CONTRL
An interactive monitoring, training, and user
support Software for OpenVMS VAX, & AXP
systems, as well as running on Itanium. This
product contains two separate programs, CONTRL
& BLOCK
Contrl allows you to interactively monitor terminals
logged onto the system. It has four basic modes
(WATCH, ASSIST, RECALL, SEND).

CONTRL’s monitoring modes:
•WATCH – Enables you to connect to and monitor a
target terminal
•ASSIST – Allows you to connect to a target terminal and
enter data to the target process
•RECALL – Allows you to obtain the DCL-command
recall buffer for a target terminal, and either view it on
screen or write it to a log file
•SEND – Allows you to send input to the target terminal
without leaving the CONTRL command line

Block program:
The BLOCK program is designed to prevent system
users from monitoring your terminal without
permission. It can be accessed at the DCL command
line or automatically executed through
system/personal login procedures.

RTMon:
RTMon is a program that allows RaxcoSupport and
CONTRL, to watch remote (RT) devices. However, it will
not allow you to enter or send data to the process of a user on
a remote device. Once installed, RTMon operates
transparently.
•Connect to an RT device and watch a user on this remote
terminal

•Obtain DCL-command recall buffer for a remote device,
and view it on screen
•Utilize the BLOCK command to prevent system users from
watching the remote device without permission

INSTRUCTOR:
A program within CONTRL or RaxcoSupport that
allows a single instructor to generate information or
demonstrate application software to selected students at one
time. It is an instruction delivery tool.
•Instantaneous two-way communication between instructor
and students
•More proactive instruction sessions
•Control over the content of your instruction sessions
•Financial and time saving in eliminating the need to travel
to different sites to attend training

•More frequent and varied training of staff

ATTEND
ATTEND is used by both RaxcoSupport and CONTRL as an attendance
tool for multiple students. It allows students, with the appropriate
identifier, to join an INSTRUCTOR course. Once admitted to a course a
student can immediately view all materials generated by the instructor. In
addition, the students can send messages to the instructor at any time.
•Allows a student to quickly join an available course
•Enables multiple students to be connected to a single instructor and
course
•Permits a student to join a course that has already been started and
preview previously generated information
•Contains an on line help utility
•Enables the student to communicate directly with the instructor by
sending and receiving messages

CarbonCopy
CarbonCopy is a program within RaxcoSupport that creates a log file of
your terminal session. You have the option of recording every byte of
information that passes between your terminal and the system, or only
your input into the system. It allows you to preserve a record of anything
done at your terminal, for later review and analysis.
•As a diagnostic tool – For instance, if you are running into problems
with a particular application, you can create a log file of your activity so
that support personnel can see exactly what you did without having to
duplicate the procedure,
•As documentation – At some sites these log files are created, edited,
and then included in documentation.
•As a tool for detecting software problems – You can place a command
to turn on CarbonCopy in a DCL command file so that unexpected
events or errors with code can be captured as the occur. This is
especially useful in tracking random problems that are occurring
internally and that would otherwise go unnoticed

FRAMER
FRAMER is designed to convert log files for output to a
specified terminal or printer. For example, you can use
FRAMER to convert the CarbonCopy log files that were left
in virtual format.

•Format log files for output to a printer for documentation or
hard copy records
•View a log file one frame at a time, saving to an output file
only selected frames
•Convert an entire log file

Window
WINDOW allows you to run multiple sessions from a single physical
terminal. You can switch from one session to another, at any time, as if
there were several terminals sitting on your desk. Each WINDOW session
occupies the entire screen, exactly as though it were the only process
running. A record of each session’s screen is maintained. In addition,
your display is automatically updated when you change sessions.
WINDOW is also a valuable documentation tool. When you are in a
WINDOW session, you can save a screen full of information to a file.

There are a number of ways to execute WINDOW commands.
•One method is to issue WINDOW commands at the WINDOW> prompt.
WINDOW commands are “DCL-like” in appearance
•A second method involves defining a key to execute one or more
WINDOW commands with a single keystroke.
•A third method is to place a series of WINDOW commands in command
file.

CALOUT
CALOUT is designed to provide you with extended
communications capability. It is responsible for establishing
the link between your host system, modem, and a remote
system. CALOUT operates in two distinct modes (command,
terminal).
•In command mode you directly enter CALOUT commands. These
commands allow you to: 1) control the host-modem-remote pathway; 2)
transfer files, and execute macros and command files. CALOUT
commands are entered at the CALOUT> prompt.
•In terminal mode you send commands to the modem. While in this
mode, you execute modem commands to dial the remote system. Once
you connect to the remote system, commands are sent as though you were
directly connected to it. In terminal mode, everything you type is
interpreted by the modem and remote system as a command

CALOUT allows you to:
•Access a number of common information networks, such as Western
Union’s TELEX, EASYLINK, and WESTLAW.

•Access a remote system from a host system, and then use the remote
system as though you were connected to it directly.
•Transfer all types of files between the host system and a remote system,
running the OpenVMS operating system.

•Transfer all type of files between the host system and a remote system that
supports XMODEM protocol (including personal computers).
•Transfer text files between the host system and any remote system that has
an asynchronous ASCII port.

•Create and execute macros and command files to automate the
communication link.
•Create and display log files of remote system activities.

RAXMASTER
The Performance Suite™ is a comprehensive OpenVMS
performance solution, which integrates disk optimization,
caching, dynamic system tuning, and RMS file
restructuring to solve the most common performance
problems.
•Improves I/O performance by utilizing unused main memory to store
data, reducing I/Os to physical disk.
•Eliminates file fragmentation with a single pass on the disk, open-file
defragmentation included.
•Intelligently positions files on the disk to minimize average seek times
and delay re-fragmentation .
•Tunes the system automatically in response to changing workloads and
interactive usage.
•Eliminates RMS index file fragmentation on-line and tunes FDL settings.

Performance Suite™ applications

•PerfectDisk™
•UltraDisk™
•PerfectCache™
•PerfectTune™

PerfectDisk™
PerfectDisk is system software that is designed to aid disk
management operations.
PerfectDisk provides the system manager with a
comprehensive Disk I/O System. Disk optimization makes
disk files and free space contiguous. Files and free space are
optimally placed on the disk to minimize the number and
duration of seeks. Disk optimization improves overall disk
I/O performance by focusing on seek activity, in addition to
correcting the basic problem of file fragmentation.
•A Disk Optimizer/Defragmenter
•A Disk Monitor/Reporter

PerfectDisk Features
•Single pass defragmentation and optimization
•Optimal file placement
•Schedule & throttling

•Real-time monitoring
•Continuous operation
•Menu and DCL interfaces

•Flexible implementation
•Disk and file utilization statistics
•Integrated with PerfectCache

•Works with UltraDisk

UltraDisk™
UltraDisk is Raxco’s performance software for VAX and
ALPHA systems that provides:
•Move open file capability and
•Disk fragmentation operations.

UltraDisk operates continuously and online, requires no
modifications to your existing applications, does not interfere
with your normal processing, and is fully customizable.

UltraDisk Features and Benefits:
•Enhances the disk optimization process by moving open files while they
are being accessed by users. The entire process is transparent to users.
•Performs clusterwide disk fragmentation control operations.
•Significantly reduces the number of newly created file fragments that occur
during the course of normal operations.
•Results in better disk performance because I/O processing occurs with
fewer split I/Os and window turns.
•Reduces CPU overhead in creating and extending files.
•Complements disk optimization (particularly effective with PerfectDisk
because of it’s dynamic file strategy).

•Reduces frequency of running disk defragmentation software.
•Keeps critical files such as system files in same location.
•Provides an online help facility with information about how to run and
customize the software.

PerfectCache™
PerfectCache is system software that is available for VAX and
ALPHA or both. PerfectCache provides both caching and
virtual disk functionality to your system. It can “intercept” and
Service I/Os (through caching) and data access (via virtual
disks) at the software level to reduce disk I/O traffic.

PerfectCache can give you significant gains in Performance and
Faster throughput rates, particularly on systems with many
interactive users and applications. It’s power comes through
three distinct components:
•Disk Cacher
•Virtual Disks
•I/O Monitor

What is Caching?
Caching is the use of memory to hold frequently accessed data
so that physical disk I/Os can be avoided. The memory holds
contents of logical blocks on the physical disk.
Disk I/O requests for reading data will speed up significantly
using caching. This includes request to start programs and
Compilers.
If caching software is running, your system can complete user
Disk I/O requests immediately rather than waiting for the disk
to transfer data.
By significantly decreasing the number of I/O requests
satisfied from disk, caching can improve response time.

Virtual Disk
PerfectCache provides the ability to create virtual disks in
memory. One or more virtual disks may be created; they are
operationally indistinguishable from physical disk and have
access roughly 10 to 100 times faster than physical disks.

A virtual disk is part of memory set up to appear to the
operating system to be a real disk drive. Just like physical disks,
virtual disk are listed using the $ SHOW DEVICE command.
Virtual disks are faster than physical disks. Users can create
files, show directory listings, and perform any other command
normally used for physical drives. Use of virtual disks can
substantially speed up user data access.

When Do I Need Virtual Disks?
You cannot cache virtual disks. If you are not sure whether you
should be using caching or virtual disks, follow these guidelines:
Use caching to speed up your system overall. Add virtual disks
as necessary when you:
•Have lots of temporary files that you want to put on a virtual
disk to speed specific operations (e.g., compiles).
•Need a small disk for specialized purposes, such as testing.

•Want to decide which files and/or users to service from
memory.

Virtual Disk Features and Benefits
The following list summarizes the key features and benefits of
PerfectCache Virtual Disks:
•Performs Data Requests at CPU Speed
•Uses Only A Small amount of Non-paged Pool
•Allows Shadowing to Prevent Data Loss
•Easy to Use

I/O Monitor
PerfectCache’s I/O Monitor is easy to use and will provide a
number of system statistics (about disk I/O usage) that will
help you to identify potential I/O performance bottlenecks.

What is I/O Monitor?
The I/O Monitor is a software utility that will:
•Collect detailed statistics about disk usage on your system.
•Display those statistics.
•Analyze and display file usage statistics.

I/O Monitor
The I/O Monitor consist of three modules: IOM, DMON, and
FMON.

IOM Module
•IOM is used to collect systemwide disk activity statistics
including number of read and write I/Os performed for each
disk on the system.
DMON Module
•DMON is a program that displays the disk statistics as they
are being collected by I/O Monitor.
FMON Module
•FMON is the program that analyzes and displays file statistic
usage.

PerfectTune™
PerfectTune is Raxco’s dynamic system tuning and monitoring
Software that is designed to enhance: a) process scheduling;
b) system process efficiency; c) overall system performance; and
d) system throughput. It runs as a detached process on your
system.
PerfectTune frees system managers from very the
time-consuming and often tedious job of statistically setting
and re-setting parameters due to workload changes in order
to maintain peak system performance.

PerfectTune consist of the following components:
•System Tuner – Evaluates system and per process parameters
and dynamically adjusts them (as needed) to accommodate
fluctuating workloads.
•ANALYZE utility – Detects up to 70 conditions that may exist
on your system and can adversely affect system performance.
These conditions include: a) non-dynamic parameters that
PerfectTune can not override but you may want to change; b)
system conditions impacting negatively on performance that you
may be able to affect; c) system conditions that warn of
hardware or software difficulties.

•System Monitor – Profiles your system activity and workload,
In addition, you can view some of the key tuning adjustments
made by the System Tuner or enhance your overall system
performance and throughput.

PerfectTune consist of the following components
cont.:
•Process Monitor – Displays statistics related to process
efficiency and scheduling; and provides you with a
“snapshot” of some adjustments made to key parameters by
Tuner.

"OpenVMS - standing the test of time a ProvN-Legacy for the
present and the future…"


Slide 44

Partners:
In order to provide our Customers with top quality service,
ProvN/Legacy has formed partnerships with the following
companies:

Product Line:

SecurityGuardTM
WordPerfectTM
TAPESYSTM
THRUwayTM
RaxcoSupportTM

RaxMasterTM

AUDIT
AUDIT: OpenVMS Security Software
Audit enhances native security by providing terminal
session logging, audit trail reduction, analysis, and
reporting, not otherwise available on OpenVMS.
•Analysis by SECMAN
•Customization of reporting analysis
•Selective auditing of users

•Selective auditing by date and time
•Selective auditing by file access

Intruder Alert
Intruder Alert: OpenVMS Intrusion Detection
Intruder Alert provides real time intrusion detection and
response capabilities, which enable administrators to
proactively manage computing environment security.
•Real time intrusion detection
•Can notify via e-mail specified users of security violations
•Can take specified actions against intruders
•INSPECTOR tool allows for reading of open AUDIT logs
•Interacts with AUDIT

KBLock
KBLock: OpenVMS Terminal Protection
KBLock enhances native OpenVMS Security for VAX and
Alpha systems, by providing easily implemented protection
to unattended active terminals. Such functionality is not
otherwise available in standard OpenVMS environments.
•Users can lock their terminal with a single key stroke
•Security Managers can remotely lock terminals
•Customer defined monitoring criteria
•Customer defined action taken on idle terminals
•Easily configured to site security policy

WordPerfect
The most versatile and powerful communications
solution for today’s OpenVMS users.
• Standardize your corporate word processing
across platforms
• Integrate text and graphics
• Print to any of the over 1000 printers supported by
WordPerfect
• Link spreadsheets and graphics to your documents
• Keyboard mapping available
• Users from other platforms easily trained
• Available in multiple languages

Software Partners/32

TAPEsys

TM

THRUway

TM

TAPEsys
TAPESYS is an automated data protection tool that manages a corporation's
most valuable resource - its data. Operating in an OpenVMS environment,
TAPESYS provides a menu-driven suite of functions including backup,
restore, media management, and archiving

•Provides a full set of features for automating the backup and restore of
corporate-wide data
•Provides all the tools needed to manage your tape or cartridge library
•Provides full archiving facilities in addition to media management
•Provides multiple security features
•Users can independently restore files
•Report Menu enabling the operator to produce reports quickly on all
volumes in the library

THRUway
THRUway, The OpenVMS Remote Device Access System, bridges the
gap from a remote VAX or AXP to a central VAX or AXP, simplifies file
access, and provides easy and safe management of remote data from the
main site.
•Transfer data in the context of any standard VMS I/O format, including
BACKUP
•Makes a clustered tape drive appear as a local drive to remote users
•Makes a remote disk drive appear as a local drive
•Works in conjunction with TAPESYS® to schedule drive backups of
remote disk
•Eliminates the need for operator involvement at a remote site

•Uses DCL and menu interfaces

RaxcoSupport

RaxcoSupport is a package of software tools that
makes user support on your OpenVMS computer
systems more efficient and more effective.

•Interactive user assistance, tutoring, and collaboration on
joint projects
•Session recording for troubleshooting and documentation
•Remote computer connections and dial-in, remote-site
support
•User training and group software demonstration
•Multiple terminal sessions and screen displays
•Log file formatting

RaxcoSupport Applications
•CONTRL
•RTMon
•INSTRUCTOR

•ATTEND
•Carbon Copy
•FRAMER

•Window
•CALOUT

CONTRL
An interactive monitoring, training, and user
support Software for OpenVMS VAX, & AXP
systems, as well as running on Itanium. This
product contains two separate programs, CONTRL
& BLOCK
Contrl allows you to interactively monitor terminals
logged onto the system. It has four basic modes
(WATCH, ASSIST, RECALL, SEND).

CONTRL’s monitoring modes:
•WATCH – Enables you to connect to and monitor a
target terminal
•ASSIST – Allows you to connect to a target terminal and
enter data to the target process
•RECALL – Allows you to obtain the DCL-command
recall buffer for a target terminal, and either view it on
screen or write it to a log file
•SEND – Allows you to send input to the target terminal
without leaving the CONTRL command line

Block program:
The BLOCK program is designed to prevent system
users from monitoring your terminal without
permission. It can be accessed at the DCL command
line or automatically executed through
system/personal login procedures.

RTMon:
RTMon is a program that allows RaxcoSupport and
CONTRL, to watch remote (RT) devices. However, it will
not allow you to enter or send data to the process of a user on
a remote device. Once installed, RTMon operates
transparently.
•Connect to an RT device and watch a user on this remote
terminal

•Obtain DCL-command recall buffer for a remote device,
and view it on screen
•Utilize the BLOCK command to prevent system users from
watching the remote device without permission

INSTRUCTOR:
A program within CONTRL or RaxcoSupport that
allows a single instructor to generate information or
demonstrate application software to selected students at one
time. It is an instruction delivery tool.
•Instantaneous two-way communication between instructor
and students
•More proactive instruction sessions
•Control over the content of your instruction sessions
•Financial and time saving in eliminating the need to travel
to different sites to attend training

•More frequent and varied training of staff

ATTEND
ATTEND is used by both RaxcoSupport and CONTRL as an attendance
tool for multiple students. It allows students, with the appropriate
identifier, to join an INSTRUCTOR course. Once admitted to a course a
student can immediately view all materials generated by the instructor. In
addition, the students can send messages to the instructor at any time.
•Allows a student to quickly join an available course
•Enables multiple students to be connected to a single instructor and
course
•Permits a student to join a course that has already been started and
preview previously generated information
•Contains an on line help utility
•Enables the student to communicate directly with the instructor by
sending and receiving messages

CarbonCopy
CarbonCopy is a program within RaxcoSupport that creates a log file of
your terminal session. You have the option of recording every byte of
information that passes between your terminal and the system, or only
your input into the system. It allows you to preserve a record of anything
done at your terminal, for later review and analysis.
•As a diagnostic tool – For instance, if you are running into problems
with a particular application, you can create a log file of your activity so
that support personnel can see exactly what you did without having to
duplicate the procedure,
•As documentation – At some sites these log files are created, edited,
and then included in documentation.
•As a tool for detecting software problems – You can place a command
to turn on CarbonCopy in a DCL command file so that unexpected
events or errors with code can be captured as the occur. This is
especially useful in tracking random problems that are occurring
internally and that would otherwise go unnoticed

FRAMER
FRAMER is designed to convert log files for output to a
specified terminal or printer. For example, you can use
FRAMER to convert the CarbonCopy log files that were left
in virtual format.

•Format log files for output to a printer for documentation or
hard copy records
•View a log file one frame at a time, saving to an output file
only selected frames
•Convert an entire log file

Window
WINDOW allows you to run multiple sessions from a single physical
terminal. You can switch from one session to another, at any time, as if
there were several terminals sitting on your desk. Each WINDOW session
occupies the entire screen, exactly as though it were the only process
running. A record of each session’s screen is maintained. In addition,
your display is automatically updated when you change sessions.
WINDOW is also a valuable documentation tool. When you are in a
WINDOW session, you can save a screen full of information to a file.

There are a number of ways to execute WINDOW commands.
•One method is to issue WINDOW commands at the WINDOW> prompt.
WINDOW commands are “DCL-like” in appearance
•A second method involves defining a key to execute one or more
WINDOW commands with a single keystroke.
•A third method is to place a series of WINDOW commands in command
file.

CALOUT
CALOUT is designed to provide you with extended
communications capability. It is responsible for establishing
the link between your host system, modem, and a remote
system. CALOUT operates in two distinct modes (command,
terminal).
•In command mode you directly enter CALOUT commands. These
commands allow you to: 1) control the host-modem-remote pathway; 2)
transfer files, and execute macros and command files. CALOUT
commands are entered at the CALOUT> prompt.
•In terminal mode you send commands to the modem. While in this
mode, you execute modem commands to dial the remote system. Once
you connect to the remote system, commands are sent as though you were
directly connected to it. In terminal mode, everything you type is
interpreted by the modem and remote system as a command

CALOUT allows you to:
•Access a number of common information networks, such as Western
Union’s TELEX, EASYLINK, and WESTLAW.

•Access a remote system from a host system, and then use the remote
system as though you were connected to it directly.
•Transfer all types of files between the host system and a remote system,
running the OpenVMS operating system.

•Transfer all type of files between the host system and a remote system that
supports XMODEM protocol (including personal computers).
•Transfer text files between the host system and any remote system that has
an asynchronous ASCII port.

•Create and execute macros and command files to automate the
communication link.
•Create and display log files of remote system activities.

RAXMASTER
The Performance Suite™ is a comprehensive OpenVMS
performance solution, which integrates disk optimization,
caching, dynamic system tuning, and RMS file
restructuring to solve the most common performance
problems.
•Improves I/O performance by utilizing unused main memory to store
data, reducing I/Os to physical disk.
•Eliminates file fragmentation with a single pass on the disk, open-file
defragmentation included.
•Intelligently positions files on the disk to minimize average seek times
and delay re-fragmentation .
•Tunes the system automatically in response to changing workloads and
interactive usage.
•Eliminates RMS index file fragmentation on-line and tunes FDL settings.

Performance Suite™ applications

•PerfectDisk™
•UltraDisk™
•PerfectCache™
•PerfectTune™

PerfectDisk™
PerfectDisk is system software that is designed to aid disk
management operations.
PerfectDisk provides the system manager with a
comprehensive Disk I/O System. Disk optimization makes
disk files and free space contiguous. Files and free space are
optimally placed on the disk to minimize the number and
duration of seeks. Disk optimization improves overall disk
I/O performance by focusing on seek activity, in addition to
correcting the basic problem of file fragmentation.
•A Disk Optimizer/Defragmenter
•A Disk Monitor/Reporter

PerfectDisk Features
•Single pass defragmentation and optimization
•Optimal file placement
•Schedule & throttling

•Real-time monitoring
•Continuous operation
•Menu and DCL interfaces

•Flexible implementation
•Disk and file utilization statistics
•Integrated with PerfectCache

•Works with UltraDisk

UltraDisk™
UltraDisk is Raxco’s performance software for VAX and
ALPHA systems that provides:
•Move open file capability and
•Disk fragmentation operations.

UltraDisk operates continuously and online, requires no
modifications to your existing applications, does not interfere
with your normal processing, and is fully customizable.

UltraDisk Features and Benefits:
•Enhances the disk optimization process by moving open files while they
are being accessed by users. The entire process is transparent to users.
•Performs clusterwide disk fragmentation control operations.
•Significantly reduces the number of newly created file fragments that occur
during the course of normal operations.
•Results in better disk performance because I/O processing occurs with
fewer split I/Os and window turns.
•Reduces CPU overhead in creating and extending files.
•Complements disk optimization (particularly effective with PerfectDisk
because of it’s dynamic file strategy).

•Reduces frequency of running disk defragmentation software.
•Keeps critical files such as system files in same location.
•Provides an online help facility with information about how to run and
customize the software.

PerfectCache™
PerfectCache is system software that is available for VAX and
ALPHA or both. PerfectCache provides both caching and
virtual disk functionality to your system. It can “intercept” and
Service I/Os (through caching) and data access (via virtual
disks) at the software level to reduce disk I/O traffic.

PerfectCache can give you significant gains in Performance and
Faster throughput rates, particularly on systems with many
interactive users and applications. It’s power comes through
three distinct components:
•Disk Cacher
•Virtual Disks
•I/O Monitor

What is Caching?
Caching is the use of memory to hold frequently accessed data
so that physical disk I/Os can be avoided. The memory holds
contents of logical blocks on the physical disk.
Disk I/O requests for reading data will speed up significantly
using caching. This includes request to start programs and
Compilers.
If caching software is running, your system can complete user
Disk I/O requests immediately rather than waiting for the disk
to transfer data.
By significantly decreasing the number of I/O requests
satisfied from disk, caching can improve response time.

Virtual Disk
PerfectCache provides the ability to create virtual disks in
memory. One or more virtual disks may be created; they are
operationally indistinguishable from physical disk and have
access roughly 10 to 100 times faster than physical disks.

A virtual disk is part of memory set up to appear to the
operating system to be a real disk drive. Just like physical disks,
virtual disk are listed using the $ SHOW DEVICE command.
Virtual disks are faster than physical disks. Users can create
files, show directory listings, and perform any other command
normally used for physical drives. Use of virtual disks can
substantially speed up user data access.

When Do I Need Virtual Disks?
You cannot cache virtual disks. If you are not sure whether you
should be using caching or virtual disks, follow these guidelines:
Use caching to speed up your system overall. Add virtual disks
as necessary when you:
•Have lots of temporary files that you want to put on a virtual
disk to speed specific operations (e.g., compiles).
•Need a small disk for specialized purposes, such as testing.

•Want to decide which files and/or users to service from
memory.

Virtual Disk Features and Benefits
The following list summarizes the key features and benefits of
PerfectCache Virtual Disks:
•Performs Data Requests at CPU Speed
•Uses Only A Small amount of Non-paged Pool
•Allows Shadowing to Prevent Data Loss
•Easy to Use

I/O Monitor
PerfectCache’s I/O Monitor is easy to use and will provide a
number of system statistics (about disk I/O usage) that will
help you to identify potential I/O performance bottlenecks.

What is I/O Monitor?
The I/O Monitor is a software utility that will:
•Collect detailed statistics about disk usage on your system.
•Display those statistics.
•Analyze and display file usage statistics.

I/O Monitor
The I/O Monitor consist of three modules: IOM, DMON, and
FMON.

IOM Module
•IOM is used to collect systemwide disk activity statistics
including number of read and write I/Os performed for each
disk on the system.
DMON Module
•DMON is a program that displays the disk statistics as they
are being collected by I/O Monitor.
FMON Module
•FMON is the program that analyzes and displays file statistic
usage.

PerfectTune™
PerfectTune is Raxco’s dynamic system tuning and monitoring
Software that is designed to enhance: a) process scheduling;
b) system process efficiency; c) overall system performance; and
d) system throughput. It runs as a detached process on your
system.
PerfectTune frees system managers from very the
time-consuming and often tedious job of statistically setting
and re-setting parameters due to workload changes in order
to maintain peak system performance.

PerfectTune consist of the following components:
•System Tuner – Evaluates system and per process parameters
and dynamically adjusts them (as needed) to accommodate
fluctuating workloads.
•ANALYZE utility – Detects up to 70 conditions that may exist
on your system and can adversely affect system performance.
These conditions include: a) non-dynamic parameters that
PerfectTune can not override but you may want to change; b)
system conditions impacting negatively on performance that you
may be able to affect; c) system conditions that warn of
hardware or software difficulties.

•System Monitor – Profiles your system activity and workload,
In addition, you can view some of the key tuning adjustments
made by the System Tuner or enhance your overall system
performance and throughput.

PerfectTune consist of the following components
cont.:
•Process Monitor – Displays statistics related to process
efficiency and scheduling; and provides you with a
“snapshot” of some adjustments made to key parameters by
Tuner.

"OpenVMS - standing the test of time a ProvN-Legacy for the
present and the future…"