TrainSignal Webinar iPads in the Enterprise: How to Put Them to Work for You! iPads in the Enterprise: How to Put Them to.
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TrainSignal Webinar
iPads in the Enterprise: How to Put Them to Work for You!
iPads in the Enterprise:
How to Put Them to Work for You!
John A. O’Neill Sr.
Chief Technologist AWS Solutions
TrainSignal Webinar
iPads in the Enterprise: How to Put Them to Work for You!
Who am I?
• Consultant, speaker, educator, and author.
• AwesomeWildStuff.com/AWS Solutions – Consulting and teaching for today’s IT Pro’s.
– Out-of-the-box solutions to modern business IT problems.
– Cool, wildly unique products.
TrainSignal Webinar
iPads in the Enterprise: How to Put Them to Work for You!
Intro
• The iPad has been the benchmark for tablet computing since its introduction in 2010.
• Large, hi-res display, robust security, light weight, and apps for everything = awesome success!
• Works great at home, work, or school.
TrainSignal Webinar
iPads in the Enterprise: How to Put Them to Work for You!
Intro (Continued)
• More than 55 million iPads sold in just two years!
• Tim Cook states over 80% of the Fortune 100 have deployed (or are testing) iPads for employee use.
• Not a matter of if, it’s a matter of when and how we see iPads in our organizations.
TrainSignal Webinar
iPads in the Enterprise: How to Put Them to Work for You!
Things to consider
• Our goal is to protect IT assets while still giving our users the best experience.
• IT Administrators are already
slammed
with work.
– We need to meet our goal in the easiest way possible.
– Take advantage of iOS’s built in functionality!
– Use free tools available from Apple such as the iPhone Configuration Utility and Apple Configurator.
TrainSignal Webinar
iPads in the Enterprise: How to Put Them to Work for You!
Common Uses & Apps
• Web Surfing (Safari, Puffin, and Atomic) • File Management (FileBrowserEX and DropBox) • Video Conferencing (Facetime, Skype, and Fring) • e-Mail (Exchange/IMAP/POP3) • Document Viewing & Editing (iWork Suite and QuickOffice) • Printing (AirPrint, PrintCentral Pro, and HP ePrint)
TrainSignal Webinar
iPads in the Enterprise: How to Put Them to Work for You!
Student Uses & Apps
• Reading (iBooks, Kindle, Kno, and inkling) • Reference (Dictionary.com, Star Walk for iPad, and World Atlas HD) • Educational Videos (YouTube and iTunesU) • Time Management (Things for iPad and iStudiez Pro)
TrainSignal Webinar
iPads in the Enterprise: How to Put Them to Work for You!
Business Pro Uses & Apps
• WebConferencing (GoToMeeting and WebEx) • Presentations (Keynote and PresentationLink) • Marketing (WordPress, Twitter, and Facebook) • Project Management (SG Project Pro and Project Planner HD) • Data Analysis (MicroStrategy Mobile) • HD Pic’s and Videos (iPhoto, iMovie, and Photoshop Express) • CAD Files (AutoCAD WS and TurboViewer)
TrainSignal Webinar
iPads in the Enterprise: How to Put Them to Work for You!
IT Uses & Apps
• Remote Support (GoToManage for iPad and Splashtop) • Network Monitoring (IT Tools and Mailscape) • Device Management (Get Console) • Remote Control (iSSH, PocketCloud, and iTap) • Reference (iPowerShell) • Training (Cisco M-Learning Viewer) • Virtualization (VMWare View, Citrix Receiver, and Thinkgrid)
TrainSignal Webinar
iPads in the Enterprise: How to Put Them to Work for You!
Is the Network Ready?
• iPad supports 802.11n at 2.4GHz and 5GHz.
• Make sure adequate coverage reaches the areas the iPad will be used.
– Offices and Conference Rooms – Cafeterias – Dorm’s – Manufacturing Floor – Outdoor Areas • If using cellular data make sure signal reaches where it needs to.
– Install cellular repeaters if necessary.
TrainSignal Webinar
iPads in the Enterprise: How to Put Them to Work for You!
General Security
• Several aspects to consider: – Device Security – Data Security – Network Security – Application Security • Apple has incorporated security measures directly into the iPad for all of the above areas.
TrainSignal Webinar
iPads in the Enterprise: How to Put Them to Work for You!
Device Security
• Out of the gate access protection through a passcode.
• Passcode policy options familiar to IT Administrators: – Require passcode and prevent user from removing.
– Minimum passcode length and complexity.
– Maximum passcode age.
– Max number of failed login attempts before device wipe.
TrainSignal Webinar
iPads in the Enterprise: How to Put Them to Work for You!
Data Security
• Always on 256-bit AES hardware encryption.
– Data cannot be extracted from an iPad without the proper AES keys.
• iPads can be backed up to a computer or iCloud.
• Backup encryption can be enabled.
• Local and remote data wipes supported.
TrainSignal Webinar
iPads in the Enterprise: How to Put Them to Work for You!
Network Security
• Many of the network access, authentication, and security methods found in today’s networks are the iPad.
natively
supported by • Secure wireless through WPA2 with AES 128-bit encryption.
• Remote users can VPN from the iPad just as they do from a PC.
– Compatibility increased with each new version of iOS.
TrainSignal Webinar
iPads in the Enterprise: How to Put Them to Work for You!
Application Security
• 200,000+ native iPad apps in the App Store.
– 500,000+ iPhone apps.
– Makes it really easy for users to discover, download, and install apps for almost any use.
• No Matter what app’s installed, data is
still
secure!
– iOS isolates all apps from one another.
– Apps are shielded from accessing system components.
• Usernames, passwords, and identities are stored in an encrypted keychain.
TrainSignal Webinar
iPads in the Enterprise: How to Put Them to Work for You!
Redeploying
• Resetting an iPad to factory defaults is quick and easy.
• Grab the iPad, go to Settings, General, Reset, and select Erase All Content and Settings.
• That’s it! The iPad can now be treated as a new out of the box unit.
TrainSignal Webinar
iPads in the Enterprise: How to Put Them to Work for You!
Configuration Files
• Nothing fancy, just an XML file.
• Used to control much of what the iPad can do and how it can be used.
– Passcodes – Access to programs, functions, and settings.
– App delivery.
– Settings for e-Mail, Wi-Fi, and VPN.
• Can be signed
and
encrypted for security.
TrainSignal Webinar
iPads in the Enterprise: How to Put Them to Work for You!
Configuration Files (Continued)
• Installed by USB using the iPhone Configuration Utility (iCU) or distributed through e-Mail or the Web.
• Can be set to restrict or prevent the user from changing any settings the profile contains.
• Can also be locked to the device so the user cannot remove the profile once applied.
– Or a password can be required for removal.
TrainSignal Webinar
iPads in the Enterprise: How to Put Them to Work for You!
iPhone Configuration Utility
• The iPhone Configuration Utility (iCU) is a simple to use free utility from Apple for creating and deploying configuration files.
• Works on both Mac OS X and Windows (XP and higher, both 32 bit and 64-bit) • Besides creating, encrypting, and installing profiles the iCU can capture device information including console logs.
TrainSignal Webinar
iPads in the Enterprise: How to Put Them to Work for You!
iCU (Versions)
• Current version of the iCU is 3.5.
– Fully supports iOS 5.1 devices.
• Compatible with earlier iOS versions.
– Payloads and settings not supported by an earlier iOS version are simply ignored.
• Check for a new version of the iCU whenever a new iOS version is released.
TrainSignal Webinar
iPads in the Enterprise: How to Put Them to Work for You!
iCU (Installing Configs-Gotchas)
• When using USB to install a profile, the profile is automatically signed and encrypted before being transferred to the iPad or iPhone.
• Any updates to a profile must be signed by the original self signed certificate.
• Use one PC with the iCU installed to create, modify, install, and export profiles will cut down on problems.
• When posting the files on your website don’t compress the file or change its .mobileconfig extension.
TrainSignal Webinar
iPads in the Enterprise: How to Put Them to Work for You!
Apple Configurator (MDM)
• Apple’s free MDM solution released at the same time as iOS 5.1 last month.
• Mass configure, deploy, update, and reset up to 30 devices at a time.
– Great fit for education and small businesses who don’t need expensive large scale MDM solutions.
• Larger organizations can use Apple Configurator to setup devices, install enterprise apps, and quickly enroll each device with a full scale MDM solution.
TrainSignal Webinar
iPads in the Enterprise: How to Put Them to Work for You!