Transcript Adaptive Processes Overview Be with the Best. An ISO 9001:2008 Certified Company A NASSCOM Member Company www.AdaptiveProcesses.com Quality Consulting.

Adaptive Processes Overview
Be with the Best.
An ISO 9001:2008 Certified Company
A NASSCOM Member Company
www.AdaptiveProcesses.com
Quality Consulting
About Adaptive Processes
 Mission: “To improve governance, risk and
compliance management practices in cost-effective
and timely manner”
 100+ person-years consulting experience in
management systems (quality and information
security) and process improvements
 ISO 9001:2008 certified from DNV
 GRCPerfect – Enterprise Governance, Risk and
Compliance Management system for rapid and cost
effective process implementation
 25+ certifications in ISO 9001, 27001, 20000, CMMI,
HIPAA, Six Sigma
 100+ clients across the globe - US, Singapore, France,
Thailand, Costarica, India
 Member of NASSCOM
 Endorsed education provider for IIBA, Canada
 100% key client repeat rate
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Our Guiding Values
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Commitment to Client success
Spirit of Collaboration
Personalized Attention
Cost effective products and
services
• Continual improvement of Client
and Adaptive capabilities
• Long term approach to
relationships
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Few of the World’s Firsts
• World’s first Data base driven
Quality Management System
• World’s first Integrated Data
Management System for Quality,
Information Security, Project
Governance, Risk and Compliance
for ISO 9001, ISO 27001, CMMI, ISO
20000, BS 25999, HIPAA
• World’s first Video Based
Management System
• Multiple patents filed
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Adaptive solutions catalogue
Process
Definition
ISO Certifications
(ISO 9001, ISO 27001, ISO 20000)
SQA and Process
Assurance Services
SW Standards - CMMI, Agile
ISO 9001, PMBoK
Business Analysis
Consulting and Training
Program Management
Office
Metrics Based Improvement
Remote Process Assurance
Process Automation and
Reengineering
Training, Auditing, eLearning
Enterprise Risk and Continuity Management (ISO 27001, PCI-DSS, BS25999, SoX, HiPAA, COSO)
Performance Enhancement Consulting (BPR and Six Sigma)
Supporting Infrastructure
GRCPerfect
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10+ eLearnings
Adaptive Toolkits
ISO 9001, 27001, Audit..
QMS, ISMS, ITSM, BCMS
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Process Definition Services
• Systems based on organizational
needs
• Practical approach to solve a
business need
• Integrated Quality, Security, HR
Management Systems
• Simplicity leads to better usage
• Blended learning for
management systems
Client QMS
Client Best Practices
Adaptive Experiences
Client Business Excellence Model
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Adaptive training services
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100+ workshops conducted in India and Abroad (USA,
France, Costarica, Thailand etc.)
Entire spectrum of trainings in quality and information
security management
Extremely good feedback ratings
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Adaptive Video Based Quality
Management System
• In most organizations, most processes
are not complied with as most users do
not understand the QMS
• Most QMSs are large volume of text
which is not very interesting for users
• Adaptive introduced World’s First Video
Based QMS to over come the shortcomings of the traditional QMS
• In VQMS, critical processes and
templates are explained through video
demonstrations
• Advantages
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Better understanding of processes
Better compliance
Better productivity
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Please click to see
a demo of VQMS
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Adaptive eLearnings
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Current eLearnings available for
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Business analysis
ISO 9001
ISO 27001
ISO 20000
CMMI
Agile and Scrum
QMS Internal Audit
BS 25999
Configuration Management
Web-based eLearning
Has built in quizzes to test
understanding
Provided as complementary product
with GRCPerfect
Customized trainings can be provided
for organizational specific needs
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GRCPerfect – Enterprise Governance, Risk
and Compliance Solution
• Project Governance - Project Planning and
Tracking including Schedule, Defect, Estimation,
Timesheet, Risk, Issue, Change Requests etc.
• Risk Management as per ISO 27001 and CMMI
• Audit and vendor management
• 40+ mandatory data management modules
required for above frameworks
• Complete process definition for above frameworks
• Data control with complete role based
permissions
• Dashboards, Automated Status, Metrics and
various analysis reports generation
• Built on .Net / SQL Server
• Available in SAAS mode
• Server based licensing
• Open code option
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Adaptive implementation
methodology
Proven with more than 25+ successful project
implementations.
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Illustrious list of Clients
• World’s No. 1 Paint Manufacturer
• World’s No.1 professional audio
company
• World’s No.1 Elevator Company
• World’s top 3 insurance
organization
• World’s 2nd largest management
system auditing firm
• 2 of 3 India’s top industrial houses
• India’s top 3 IT services
organization
• Europe’s top 3 IT services firm
• USA’s largest insurance brokerage
firm
• Israel’s largest IT services firm
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Our esteemed clients….
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Experience World Class Processes!
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Our esteemed clients….
© Adaptive Processes Consulting
Experience World Class Processes!
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Participants who have benefited
from our Workshops are from
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Adaptive advantages End to end process services
• Minimum 3 months of time and 50% of cost
savings over traditional methods of process
definition and implementation
• Comprehensive process definition and
implementation system (GRCPerfect)
• Consulting and training services in ISO 9001,
ISO 27001, ISO 20000, CMMI, Agile, BS 25999
• eLearning products for continuous learning
• Process sustenance and process assurance
services
• Process improvement using Six Sigma
methodology
• Matured implementation methodology
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Client testimonials
• I find it very easy to do business with you. Thank you for the contribution to
our system. We have a great and open working relationship. We really
respect your contributions in helping our organization.
– Puneet Chaddha (Head-Delivery, Ness Technologies)
• Adaptive has been prompt and fast in responding to our requirement. I am
extremely happy with their people competence, and range of service
provided. Adaptive would be my obvious choice for any of our process
needs. I would recommend this team to my circle.
– Santosh Kumar (Head-Quality, Infinite Computer Solutions)
• I have found Adaptive to be very professional and committed. Adaptive has
a very good and sound grounding in terms of producing good software
applications for Project Management and for QMS.
– Muktesh Murthy, Head IT Global Delivery at Sigma Aldrich
• Excellent workshop and a faculty with deep knowledge.
– Manoj Nair
• Process Manager - Ma Foi
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Adaptive Experiences
BFSI Segment
Quality Consulting
ING Life
ING Life is a leading life insurance
service provider in India.
Challenges faced
ING Life has challenges in term of
processes not been defined for certain
areas, defined in multiple formats and
has not been highly effectively used.
Adaptive’s solutions
Adaptive is helping ING Life to define
processes in areas such as product
development, marketing, corporate
services, sales, strategies, legal,
compliance, anti-fraud, risk management,
and IT.
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Bharti-AXA General Insurance (BAGI)
BAGI is a joint venture between AXA
world-wide and Bharti Group of India to
provide property and gratuity health
insurance in India.
Challenges faced
Delayed projects and poor quality of
deliverables
Adaptive’s solutions
As part of their engagement Adaptive
developed the QMS for BAGI which is
currently used by countries such as India,
Singapore, Malaysia, China, Bahrain and
HongKong. Adaptive also set-up the
PMO office for BAGI.
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Metlife
Metlife is one of the worlds leading life and
general insurance company world-wide.
Challenges faced
During the pre-audit, Metlife received many
non-conformities with respect to ISO 27001.
Adaptive’s services
Adaptive conducted comprehensive
information security audit based on ISO27001
and provided improvement suggestion to
MetLife which was implemented.
MetLife is successfully certified for ISO
27001.
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AXA Group Solutions
About the client
AXA Group Solution is subsidies of AXA
worldwide which is among World’s top three
insurances providers.
About the challenge faced
AXAGS support AXA worldwide in their
software operation and it wanted to certified for
CMMI Level 3.
Adaptive’s solutions
Adaptive helps in setting up the QMS
conducting information process audit and
establishing matrix programs for AXA GS.
Now AXAGS successfully assed at CMMI Level
3 for development.
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Arthur J Gallagher (AJG)
Arthur J. Gallagher (AJG) is USA’s
largest insurance brokerage firms with
turnover more than 2 billion dollar.
Challenge faced
AJG has India operation in Bangalore
and Pune. It needs it’s Bangalore center
to be certified ISO 27001.
Adaptive’s solutions
Adaptive is helping AJG to implement
ISO 27001 and it is likely to be completed
in next one quarter.
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Crossdomain (CD)
CD is a leading insurance back office and
payroll services provider of India.
Challenge faced
Confidence on the organization’s ability to
manage information security and disaster
preparedness was low.
Adaptive’s Solutions
Adaptive helped CD to get certified for ISO
27001 and HIPAA. CD’s BCP has also been
audited by it’s client, AJG.
CD uses Adaptive GRCPerfect, the
Enterprise Governance, Risk and
Compliance management system for
managing ISMS related activities.
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SLK Global BPO
SLK Global BPO is leading insurance
back office provider with operations in
Bangalore, Pune and Kolhapur.
Challenge faced
SLK Global BPO has mandatory to
implement an information security
awareness system for all his employee
across three location.
Adaptive’s solutions
Adaptive help SLK Global BPO to
deign an information security training
program and conducted 42 sessions
covering 900 employees in all 3
locations.
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Thank you for providing us an opportunity to present ourselves to you.
Hoping for a long mutually rewarding relationship.
Our contact details
Email: [email protected]
Cell: +91.9880.64.7936 / +91.9343.79.4800
#51, 3rd Cross, Church Street
Koramangala 6th Block Annex, Bangalore – 560095
www.AdaptiveProcesses.com
Blog: www.AdaptiveProcesses.BlogSpot.com
LinkedIn : http://www.linkedin.com/company/adaptive-processes/
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