CREATIVEinsights with Michael N. Kurniawan [email protected] 1st Meeting Pre SURV EY: who are YOU? why are you HERE? what do you EXPECT? describe the following words: • life • design.
Download ReportTranscript CREATIVEinsights with Michael N. Kurniawan [email protected] 1st Meeting Pre SURV EY: who are YOU? why are you HERE? what do you EXPECT? describe the following words: • life • design.
CREATIVEinsights with Michael N. Kurniawan [email protected] 1st Meeting Pre SURV EY: who are YOU? why are you HERE? what do you EXPECT? describe the following words: • life • design The GOAL: to prove that you are creative and able to use design thinking to create innovation. 4 STAGE 2. S: 1. Think outside the box Learning about the essence of a Designer and how you can relate to it 3. Rediscovering your creativity 4. Introduction to Design Thinking as a tool to create innovations 4 STAGE Time allocation S: Aesthetics of curiosity Who is a Designer Rediscovering Creativity Design thinking STUDENTS Photos: today’s GOAL: we begin to understand how the world has shaped our life, our way of thinking, and our perspectives. That’s why we need creativity to think outside the box. what does it mean to THINK OUTSIDE How to THINK OUTSIDE THE BOX? THE BOX? let’s TRY: Draw a single “tree / car” as imaginative as you can. IS IT HARD to THINK OUTSIDE THE BOX? WHY? WHICH IS THE MOST BEAUTIFUL? WHICH IS THE MOST EXPENSIVE? “MOST PEOPLE ARE OTHER PEOPLE, THEIR THOUGHTS ARE SOMEONE ELSE’S OPINIONS, THEIR LIVES A MIMICRY, THEIR PASSIONS A QUOTATIONS” Oscar Wilde BUT… “NO GREAT ARTIST EVER SEES THINGS AS THEY REALLY ARE. IF THEY DID (IF YOU DO) THEN THEY WOULD CEASE TO BE AN ARTIST“ Oscar Wilde SO… WHAT MAKES AN ARTIST SO IMAGINATIVE, CREATIVE, CRAZY? Marcel Duschamp's, Fountain Break 5 minutes THEY’VE SHIFTED THEIR MINDSET uncritical acceptance of external authority critical analysis of authority Establish one’s own internal authority THE IMPORTANCE OF Hi, I am Michael Nathaniel K. NEXT WEEK: in Communication Process 1 minute presentation I DARE YOU TO BE CREATIVE ..! “PRESENT THE REAL YOU?” SELF-REFLECTION “WHY ARE YOU HERE..?” “HAVE YOU NOTICED HOW THE CLEAVEREST PEOPLE AT SCHOOL ARE NOT THOSE WHO MAKE IT IN LIFE? WHY?” Paul Arden BECAUSE EDUCATION HAVE KILLED OUR CREATIVITY..! Break 5 minutes ARE YOU CREATIVE? let’s TRY: Answer this questions: • A man lives on the 17th floor of an apartment building. Every morning he takes the lift down to the ground. In the evening he goes into the lift and if it is raining he goes directly back to the 17th floor. Otherwise he goes to the tenth floor and climbs up seven flights of stairs. Why? ARE YOU CREATIVE? let’s TRY: • A man walks into a bar and asks for water. The bartender pulls out a gun and points it at him. The man, says, “Thank you”, and walks out. Why? ARE YOU CREATIVE? let’s TRY: • A man drives down the highway at 70 mph. He passes three cars going 80 mph, then gets pulled over by a police officer and is given a ticket. How to THINK OUTSIDE THE BOX? CHANGE: To alter, make different, move from one state to another. CREATIVITY: The state or quality of being creative. The ability to create or generate ideas. INNOVATION : The act of introducing or implementing creative ideas to make it real. LATERAL THINKING: Thinking that seeks new ways of looking at a problem rather than proceeding by logical steps. Using LATERAL THINKING let’s TRY: • A large city in the US had a problem with thefts of light bulbs from its subway system. Thieves would unscrew the light bulbs, leading to cost and security issues. The engineer who was given this challenge could not alter the location of the light bulbs, and he had very little budget to work with. What is the solution? Class REFLECTION After every meeting, write down THE MOST IMPORTANT thing that have learned and HOW IT EFFECTS YOUR LIFE & any questions you might have Email to [email protected] by the end of this week 2nd Meeting BRIDGING & EVALUATION USING LATERAL THINKING let’s TRY: • The authorities in Athens were very concerned that the tourists sometimes hacked pieces from the ancient columns of the Parthenon building. The practice was illegal but some people were determined to take away souvenirs. What is the solution? BEING CREATIVE = BEING INNOVATIVE CREATIVE THINKING = LATERAL THINKING LATERAL THINKING is DIFFERENT WAYS OF LOOKING AT A PROBLEM AND FINDING DIFFERENT WAYS OF SOLVING 4 STAGE 2. S: 1. Think outside the box Learning about the essence of a Designer and how you can relate to it 3. Rediscovering your creativity 4. Introduction to Design Thinking as a tool to create innovations GETTING OUT OF “THE BOX” “KNOW THOSE BOXes” EVERYBODY HAS A THEORY OF ART "Art is (NOT) about what I like." www.adultwebsite.com " One man's idea of art is another man's dog's dinner." Socrates " Art is (NOT) always expensive." "Art is (NOT) always about beauty. “ Marcel Duschamp's, Fountain " It was up to the artist to determine what art is. " QUIZ TIME ART..? what is AESTHETIC..? what is BEAUTY..? what is You have 5 minutes AESTHETIC is .... Aesthetic comes from the Greek word "aesthesis" which means perception. Aesthetic is a branch of philosophy dealing with the nature of beauty, art, and taste, and with the creation and appreciation of beauty. the basic question remains: What makes a thing beautiful, pleasing, or ugly, or indeed fine art rather than craft..? Break 5 minutes HOW IT (AESTHETICS) ALL BEGAN AND DEVELOPED.. aesthetic theories 1. Artist created a beautiful thing by combining a representation of something REAL and a conceptual IDEAL. CONCEPTUAL/ IMAGINATIVE hey Aristotle, I HATE ART..! Art is only an imitation of true reality & true beauty COPYING REALITY Vs. nature is imitation of something higher/"idea" & only "idea" is perfect Don't be like that Plato.. Art is just an imitation of nature; an inspiration (mimesis) art must represent goodness, beauty & truth aesthetic theories I believe art should fit for a function then it will be beautiful I think we could agree on that Plato Bauhaus (20th Century German): "economy of form", "truth to materials", and form follows function" aesthetic theories 1. Artist created a beautiful thing by combining a representation of something REAL and a conceptual IDEAL. COPYING REALITY(realism) & IDEAL --> Raphael In order to paint beautiful woman, I should have to see many beautiful woman ...; but since there are so few beautiful woman and so few sound judges, I make use of a certain idea that comes into my mind. Galetea by Raphael (1483-1520) aesthetic theories 2. Different cultures around the world explain the nature of their art in their own ways. i.e. YORUBAN AESTHETICS • twins share the same soul • twins are God's gift • Art is an imitation of humans in a moderate way, too realistic or too abstract would not be an art • "Moderate visual appearance" represents how humans should behave (cool, composure, even with certain detachment) --> no depiction of emotions or violence • symmetry & elongated aesthetic theories according to Psychological theory PERCEPTUAL artist (what the eyes see) Theories of the artist as an X Vs & CONCEPTUAL artist (imagination) outsider AVANT GARDE artist OUTSIDER artist FOLK artist Artist are like prophets who operate ahead of their times Self-taught artists who work apart from the art establishment Artists who produce traditional arts and crafts that are passed down within a minority culture popular theories of aesthetics REALISM Art is the same as reality; the more it resembles reality the better. love Titian "Venus of Urbino" 1538 realism (renaissance) popular theories of aesthetics REALISM in 19th Art is the same as reality but "reality" that comes from everyday life SEX Edouard Manet "Olympia" 1863 Realism popular theories of aesthetics REALISM in 20th Art is the same as reality but "reality" that comes from everyday life Slavery & prostitution to the western culture Yasumasu Morimura "Portrait-Twins" 1988 Realism popular theories of aesthetics PHOTO REALISM Art is the same as reality. David Jon Kassan "Approaching Noise" Super realism/photo realism popular theories of aesthetics PRETTINESS Art can not be ugly --> Art should reflect life in all its richness Reuters/Corbis "9/11 NEVER FORGET" aesthetic theories based on the functions of art ART FOR ART'S SAKE RELIGION MORALITY Art has no function but to serve as art itself Art instructs, inspires, makes the invisible visible Art provides models for behavior (Aristotle) Art inspires by its good style (Plato) which one is which...??? aesthetic theories based on comparison between the art FINE ART APPLIED ART Andy Warhol Art until some extent has no function but to serve as art itself Art serve a function Zaha Hadid aesthetic theories based on symbolic communication theory SEMIOTICS SYMBOLIC COMMUNICATIONS INSTITUTIONAL Frida Kahlo Art communicates by visual signs between artist and viewer Art communicates using symbols that not everyone could understand The art world tells us when to experience art Marcel Duschamp's, Fountain what is the difference between Aesthetics & Taste Aesthetics is the philosophical notion of beauty. Taste is a result of education and awareness of elite cultural values; therefore taste can be learned. Taste varies according to class, cultural background, and education. According to Kant, beauty is objective and universal; thus certain things are beautiful to everyone. The contemporary view of beauty is not based on innate qualities, but rather on cultural specifics and individual interpretations. Aesthetic judgment According to Alexander Baumgarten, we all make "aesthetic judgment," as we see certain artworks as superior o others. "Reason applied to art will give us truly aesthetic understanding." Critique of judgment According to Kant, there is no scientific rule for determining what beauty is. The perception of beauty-that is, "the judgment" of beauty-involves the eye, the mind, and the perception of the beholder (imagination and understanding) Break 5 minutes let's learn from Vinci Leonardo Da what does it Being CREATIV E is mean..? Is it good or bad..? who is an artist..? CURIOSITY BEIN G CURI OS THE RIGHT ANSWER The RIGHT QUESTION WHAT KIND OF QUESTIONS WOULD YOU LIKE TO ASK IF YOU WANT TO KNOW MORE ABOUT “MONALISA”? CURIOSITY exercise ASK AS MANY QUESTIONS POSSIBLE ABOUT A CHAIR EXERCISE for next week 1. Individually, find ONE person that can be your design role model. 2. How do you see yourself in them? 3. What makes them a great or worthy to be your role model? Class REFLECTION After every meeting, write down THE MOST IMPORTANT thing that have learned and HOW IT EFFECTS YOUR LIFE & any questions you might have Email to [email protected] by the end of this week 3rd Meeting BRIDGING & EVALUATION CURIOSITY exercise ASK AS MANY QUESTIONS POSSIBLE ABOUT A CHAIR CURIOSITY exercise 4 STAGE 2. S: 1. Think outside the box Learning about the essence of a Designer and how you can relate to it 3. Rediscovering your creativity 4. Introduction to Design Thinking as a tool to create innovations INSPIRATIONAL session: Designers can change the world DO YOU BELIEVE IT? HAVE YOU FOUND A WORTHY ROLE MODEL? MY ROLE MODEL JESUS CHRIST ASSIGNMENT 1. DESIGN Role Model 1. Individually create 2 Powerpoint slides to explain your Design role model. 2. In groups of three, combine the Powerpoint into one, discuss and choose the best role model.. 3. Present your design role model in 2 minutes. 4. Explain IN YOUR OWN WORDS & OPINION, how do you define an “designer”? Submit by email before ….. ASSIGNMENT 1. will be ASSESSMENT The whole class will rate each of the design role models presented and it will worth 70 % of the 1st assignment total score. 40 55 70 You have 50 minutes TIPS TO SUCCEES (in this course and life): Paul Arden, IT’S NOT HOW GOOD YOU ARE, IT’S HOW GOOD YOU WANT TO BE Class REFLECTION After every meeting, write down THE MOST IMPORTANT thing that have learned and HOW IT EFFECTS YOUR LIFE & any questions you might have Email by the end of this week 4th Meeting BRIDGING & EVALUATION ASSIGNMENT 1. DESIGN Role Model Break 5 minutes Words from the DESIGNER: JR QUESTIONs for all of us: Do you want to be an entrepreneur? What can you do to be an Entrepreneur? What do you need to have in order to be Entrepreneur? Where can you start? How bad do you want to be one? …..? Class REFLECTION After every meeting, write down THE MOST IMPORTANT thing that have learned and HOW IT EFFECTS YOUR LIFE & any questions you might have Email by the end of this week 5th Meeting BRIDGING & EVALUATION 4 STAGE 2. S: 1. Think outside the box Learning about the essence of a Designer and how you can relate to it 3. Rediscovering your creativity 4. Introduction to Design Thinking as a tool to create innovations WHAT IS CREATIVITY? “IT IS THE PROCESS OF HAVING ORIGINAL IDEAS THAT HAS VALUE” Sir Ken Robinson Also watch: http://www.youtube.com/watch?v=iG9CE55wbtY http://www.youtube.com/watch?v=r9LelXa3U_I Law of CREATIVITY: ’’?” Who are you? Why are you here? Why studying in a University? Why do you think you need to have a Degree? What do you expect from this class? What is creativity? Why do we need creativity? Do we all have creativity? How CREATIVE ARE YOU? “The Line up Games” 1. Divide the class into Four or Five groups. 2. WITHOUT TALKING, arrange your group by birthdays 3. You have 5 minutes. Discussion How did you do it? Are there any other way of doing it? Did you “Question the Questions”? Break 10 minutes Re-discovering CREATIVITY by Tina Seelig, Executive Director for the Stanford Technology Ventures Program (STVP), the entrepreneurship center at Stanford University's School of Engineering CONVERGENT Thinking DIVERGENT Thinking Divergent Thinking is an essential capacity for Creativity How can we assess CREATIVITY? “DO or DIE” WE WILL REWARD A GOOD PROCESS AND HOW YOU PROVE YOUR PROCESS RATHER THAN THE OUTCOME. 1. How OBSERVANT are you? 2. Ability to CONNECT & COMBINE Innovation are like Cup Noodle because… 3. Ability to CHALLENGE ASSUMPTIONS moto restaurant: molecular gastronomy 4. Ability to REFRAME PROBLEM Case example: Design a space pen 5. SPACE MATTERS 6. TIME MATTERS 7. RULES Vs. FREEDOM Vs. in 1 minute, betterforshoe in 1 minute, design design a bettera shoe children 8. KEEP YOUR IDEAS & KEEP WHAT WORKS 9. ATTITUDE Re-introduce CREATIVITY 1. 2. 3. 4. 5. 6. 7. 8. OBSERVATION CONNECT & COMBINE CHALLENGE ASSUMPTIONS REFRAME PROBLEM SPACE MATTER TIME MATTER RULES Vs. FREEDOM KEEP YOUR IDEAS & KEEP WHAT WORKS 9. ATTITUDE Question for YOU: Which one is better for Creativity, having MORE or ? LESS The answer… “THE STYLE OF NO STYLE” ASSIGNMENT 2. CREADINGTIVITY LEARN YOUR “KUNG FU” In groups of THREE (RANDOM), find and learn at least ONE reference about creative entrepreneurship or find and learn from the masters. ASSIGNMENT 2. COULD BE: ASSESSMENT The whole class will rate the ideas presented and it will worth 70 % of the 1st assignment total score. 40 55 70 Class REFLECTION After every meeting, write down THE MOST IMPORTANT thing that have learned and HOW IT EFFECTS YOUR LIFE & any questions you might have Email by the end of this week th 6 Meeting BRIDGING & EVALUATION What PROBLEMS DO YOU HAVE AS STUDENTS HERE? ASSIGNMENT 2. CREADINGTIVITY PRACTICE YOUR “KUNG FU” Use what you’ve learn in 15 minutes CREADINGTIVITY exercise In a “problem as mentioned before”, in groups of three, think about the BEST and the WORST solution possible as the solution of that problem. WHAT WOULD YOUR“MASTER” DO? You have 15 minutes Now SUBMIT your ideas You have another15 minutes to make the WORST idea become the BEST idea Break 5 minutes ASSIGNMENT 2. CREADINGTIVITY presentation Time to SHARE your idea in 5 minutes for each group LESSON learned 1. There are no GOOD or BAD ideas 2. Every idea has at least seed of potential 3. With creative mind, you can look at most ideas or situations and something valuable EUREKA session: WHERE DO GOOD IDEAS COME FROM EUREKA session: The story of CUP NOODLE http://www.youtube.com/watch?v=jBt_G-zrwxo ASSIGNMENT 3. WARM-UP PROJECT CREATE MONEY! How much money can you earn using $5 & 2 hours? Each group will have 5 minutes of presentation time Or CREATE “VALUE”! How much value can you create using Powerpoint? Each group will have 5 minutes of presentation time ASSESSMENT All must take notes of all the essence of the presentation and will be given 3 piece of Post-It to select teams with the best ideas. Class REFLECTION After every meeting, write down THE MOST IMPORTANT thing that have learned and HOW IT EFFECTS YOUR LIFE & any questions you might have Email by the end of this week th 7 Meeting BRIDGING & EVALUATION ASSIGNMENT 3. WARM-UP PROJECT presentation MY session: CREATING VALUE ? ASSIGNMENT for MID-TERM PROJECT: CREATE “VALUE”! You have 5 days to create as much value as possible using a pack of Post-it. Value that can be measured in any way you think. Each group will have 5 minutes of presentation time. Present what you did in any format that is suitable for your group. Class REFLECTION After every meeting, write down THE MOST IMPORTANT thing that have learned and HOW IT EFFECTS YOUR LIFE & any questions you might have Email by the end of this week BRIDGING & EVALUATION th 8 Meeting: MID-TERM STANFORD student: CREATING VALUE Class PREPARATION for next week: Watch this video: http://www.youtube.com/watch?v=M66ZU2PCIcM Bring 10 sheets of A3 paper, cutter or scissor, ruler, cutting mat, double tape and or glue. Class REFLECTION After every meeting, write down THE MOST IMPORTANT thing that have learned and HOW IT EFFECTS YOUR LIFE & any questions you might have Email by the end of this week th 9 Meeting BRIDGING & EVALUATION 4 STAGE 2. S: 1. Think outside the box Learning about the essence of a Designer and how you can relate to it 3. Rediscovering your creativity 4. Introduction to Design Thinking as a tool to create innovations DESIGN THINKING exercise “The Wallet” by Tina Seelig and Corey Ford; Stanford Design School 1. DESIGN a BETTER WALLET Sketch your best idea: 5 minutes 2. DESIGN a BETTER WAYS TO CARRY CASH. ID & CREDIT CARDS Sketch a few of your ideas here: How many ideas that comes up? 5 minutes 3. DESIGN SOMETHING USEFUL & MEANINGFUL FOR YOUR PARTNER Interview 1. Notes / sketches: Ask your partner to introduce themselves to you by walking you through the contents of their purse or wallet. ASK QUESTIONS. 5 minutes Insights: WHAT STOOD OUT TO YOU? WHAT ARE YOU CURIOUS ABOUT? 5 minutes SWITCH ROLES AND REPEAT INTERVIEW Interview 2. Notes / sketches: GO DEEPER. Find out more about your partner. FORGET ABOUT THE WALLET AND DIG FOR STORIES 5 minutes Insights: WHAT SURPRISED YOU? 5 minutes SWITCH ROLES AND REPEAT INTERVIEW 4. ARTICULATE YOUR POINT OF VIEW Name: …….. Vivid ways to describe your partner (vivid titles): Things they are trying to do (needs): Ways they want to feel (insights/meaning): 3 minutes Name: …….. a ………….………………….. (vivid title), needs a way to ……………….............. ........................................... (need) in a way that it makes him/her feel …………………………….................. …………………………………….. (insight). THAT IS YOUR PROBLEM STATEMENT (COPY TO A POST-IT) 2 minutes Break 10 minutes 5. GENERATE PROTOTYPING (alternatives to test): Sketch 3-7 RADICAL ideas to meet your user’s needs: PASTE YOUR PROBLEM STATEMENT HERE AT THIS STAGE, QUANTITIES ARE NEEDED JUST DRAW, MUST DRAW..! NO NEED TO EVALUATE YOUR IDEA..! 10 minutes 6. SHARE PROTOTYPES IDEAS & GAIN FEEDBACK: Sketch 3-7 RADICAL ideas to meet your user’s needs: SHOW YOUR SKETCHES PAPER, DON’T JUST TELL..! DON”T DEFEND YOUR IDEAS..! FEEDBACK IS MORE VALUABLE THAN YOUR IDEAS..! TAKE NOTES ON LIKES / DISLIKES..! LISTEN FOR NEW INSIGHTS..! 5 minutes SWITCH ROLES AND REPEAT SHARING 7. SYNTHESIZE LEARNING: REFLECT TO DEEPEN EMPATHY New things I’ve learned about my partner and his/her NEEDS: New things I’ve learned about my SOLUTIONS and my APPROACH to meet my partner’s NEEDS: 3 minutes 8. SYNTHESIZE LEARNING: (RE) DEFINE PROBLEM STATEMENT: Name: …….. a ………….………………….. (vivid title), needs a way to ……………….............. ........................................... (need) in a way that it makes him/her feel …………………………….................. …………………………………….. (insight). THAT IS YOUR PROBLEM STATEMENT (COPY TO A POST-IT) 2 minutes 9. ITERATION-GENERATE NEW SOLUTIONS (EMPATHY+PROTOTYPING+FEEDBACK): Sketch your big idea, note detail if necessary! PASTE YOUR PROBLEM STATEMENT HERE AT THIS STAGE, QUALITY ARE NEEDED 10 minutes 10. BUILD YOUR SOLUTION: You have 10 minutes 11. SHARE YOUR SOLUTION + CAPTURE FEEDBACK + What worked - What could be improved ? Questions ! Ideas 12. REFLECT: 1. Was your final design the same or different than your ideal design? 2. Where did you get stuck? 3. When did you get your “EUREKA..!”? 4. How did EMPATHY contribute to your design? 5. How did PROTOTYPING alternatives contribute to your design? 6. How did FEEDBACK contribute to your design? 7. How would you improve your process? Class REFLECTION After every meeting, write down THE MOST IMPORTANT thing that have learned and HOW IT EFFECTS YOUR LIFE & any questions you might have Email by the end of this week th 10 Meeting BRIDGING & EVALUATION LESSON learned: DESIGN IS A PROCESS PROCESS TO CREATE EMPA THY TEST PROT OTYPE IDENT IFY & DEFIN E IDEATI ON EUREKA session: DESIGN THINKING or HUMAN CENTERED DESIGN The “LAW” ’’?” Break 5 minutes STAGE 1. IDENTIFICATION/DISCOVERY is HEAR with EMPATHY STEP 1. IDENTIFY DESIGN CHALLENGE PROJECT “EMPATHY” HOW MIGHT WE … SUPPORT THE EDUCATION OF CHILDREN (GRADE 1-6) WHO COMES FROM LESS FORTUNATE FINANCIAL FAMILY BACKROUND? (ALL WITHIN 2 HOURS IMPLEMENTATION TIME) SITE VISIT FOR NEXT WEEK: YAYASAN BAROKAH INDONESIA STEP 2. RECOGNIZE EXISTING KNOWLEDGE WHAT DO YOU KNOW REGARDING: CHILDREN AGE 7-12 ELEMENTARY EDUCATION “LESS FORTUNATE FAMILY” Etc. YOU HAVE 20 minutes STEP 3. RECOGNIZE THE CONSTITUENTS IDENTIFY THE PEOPLE & PLACE RELATED TO: CHILDREN AGE 7-12 ELEMENTARY EDUCATION “LESS FORTUNATE FAMILY” Etc. YOU HAVE 10 minutes STEP 4. CHOOSE RESEARCH METHODS HOW TO GATHER THE INFORMATION NEEDED: 1. INTERVIEW PERSONALY 2. INTERVIEW GROUPS 3. INTERVIEW an EXPERT THE ROLES NEEDED: 1. Interviewer 2. Note taker 3. Documenter STEP 5. a) CHOOSE INTERVIEW APPROACH The TYPES are 1. SACRIFICIAL CONCEPT 2. MOCK SHOP The GOAL is TO UNDERSTAND HOW THE “USERS / CONSTITUENTS” MAKE THE DECISION TO BUY OR USE A PRODUCT OR SERVICE. STEP 5. b) DEVELOP INTERVIEW APPROACH REMEMBER THE “LAW”, these are tips to implement it: 1. Have Empathy 2. Don’t Judge 3. Question everything 4. Be truly Curious 5. Find Patterns 6. Really Listen STEP 5. b) DEVELOP INTERVIEW APPROACH 1. 2. 3. 4. 5. this is HOW to do it: Brainstorm questions & write them down Identify and categorized the themes of the questions Determine the order of the questions to make the conversation flow naturally Refine the questions, ask 5 WHY, ask “tell me about the last time you…?” Direct the questions to find out how the constituents’ FEEL. STEP 5. c) HOW TO INTERVIEW Explore Emotions Evoke Stories Intro yourself Intro project Question Statements Thank you & Wrap-up Gather Factual Data Time YOU HAVE 50 minutes IDENTIFICATION: DIRECT OBSERVATION is OBSERVATION Vs. INTERPRETATION Class REFLECTION Answer this questions in separate Post-it and post them on the wall. I like … I wish … How to … What if … th 11 Meeting IDENTIFICATION: DIRECT OBSERVATION Class REFLECTION Answer this questions and email I like … I wish … How to … What if … th 12 Meeting BRIDGING & EVALUATION STAGE 2. IDEATION (CREATE) BRAINSTORMING exercise “The Party Planner”, in pairs: 1. One person will be the party planner who tries to PLAN THE PARTY AND MAKE SUGGESTIONS. The other person HAS TO SAY NO & GIVE A REASON. 2. Reverse the role and this time, the party planner will do the same thing, but the other person HAS TO SAY YES TO EVERYTHING & BUILD ON THE IDEA. BRAINSTORMING: ”RULES” of CREATIVITY 1. 2. 3. 4. 5. 6. 7. 8. 9. One conversation at a time Build upon the idea of others Question the questions There are no GOOD or BAD ideas Encourage Wild ideas Stay focus on the topic Whatever you think, think the opposite Don’t ask permission but beg for forgiveness Don’t kill ideas (just yet) STEP 1. SELECT DESIGN PROCESS 1. PARCIPATORY CO-DESIGN 2. EMPATHIC DESIGN STEP 2. SHARE STORIES Each group must select 3 Constituents that are most compelling to you, share the stories using the Empathy Map. Be Aware of FACTS Vs. INTERPRETATION YOU HAVE 30 minutes EMPATHY MAP Break 5 minutes STEP 3. IDENTIFY PATTERNS Now INTERPRET the stories, take notes and then post it on the pictures: 1. LEARN FROM ALL of the Empathy Map created 2. Find THEMES 3. Decide on one theme that PERSONALLY INTEREST YOU and that will be your TEAM. 4. Create FRAMEWORK (your own way to communicate the PROBLEM STATEMENT) STEP 4. CREATE OPPORTUNITY AREA Connect and combine to create areas possible to address. REMEMBER EFFECTUATION: WHO YOU ARE, WHAT IS YOUR PASSION, WHAT DO YOU HAVE, WHO DO YOU KNOW. STEP 5. BRAINSTORMING NEW SOLUTIONS REMEMBER THE “RULES” OF CREATIVITY BRIEF FOR FINAL PROJECT PRESENTATION. “EMPATHY” 5 minutes CREATIVE presentation to: SHOW THE CLASS WHAT YOUR TEAM HAVE DONE AND THE “HOLISTIC VALUE CHAIN” Class REFLECTION Answer this questions in separate Post-it and post them on the wall. I like … I wish … How to … What if … th 13 Meeting STAGE 3. IMPLEMENTATION (DELIVERY & EVOLUTION) 9 BUILDING BLOCKS TO MAKE A BUSINESS MODEL GENERATION SUSTAINNABLE REVENUE MODEL STEP 2. IDENTIFY CAPABILITIES REQUIRED STEP 3. PLAN PIPELINE SOLUTIONS STEP 4. IMPLEMENTATION TIMELINE STEP 5. MINI PILOT AND ITERATION STEP 6. CREATE LEARNING PLAN: • TRACK INDICATOR • EVALUATE OUTCOME (HOLISTIC Class REFLECTION Answer this questions and email I like … I wish … How to … What if … th 14 Meeting FINAL PROJECT PRESENTATION. “EMPATHY” WHY DESIGN THINKING / HUMAN CENTERED DESIGN 1. 2. 3. 4. Helps you to connect better with your constituents. Transform data into actionable ideas. Help you to see opportunities. Help to increase the speed and effectiveness of creating new solutions. SUR who are YOU? are you HERE? VEY: why what do you EXPECT? Post describe the following words: • life • design ENJOY the JOURNEY