Transcript Resume Makeovers Going from good to great Center for Experiential Learning 651-423-8674, [email protected] Resume Makeovers The job of an resume FAKTSAE Examples The Job of a Resume Generate interest.

Resume Makeovers
Going from good to great
Center for Experiential Learning
651-423-8674, [email protected]
Resume Makeovers
The job of an resume
FAKTSAE
Examples
The Job of a Resume
Generate interest in
you
Sell your qualifications
Get an interview
FAKTSAE
F – FOCUS
A – APPEARANCE
K – KEYWORDS
TS – TRANSFERABLE SKILLS
A – ACCOMPLISHMENTS
E - EDUCATION
F-Focus
Employers want
• 15 Seconds
• MATCH between
your qualifications
and the job
requirements
You need to do
• Research job descriptions
WWW.ISEEK.ORG
WWW.ONLINE.ONETCENTER.ORG
www.mncn.org
• Use an OBJECTIVE
• Use a SUMMARY
• Change your resume for
each job
Objective
Objective - before
To utilize my skills and experience and to advance with
the company.
Objective – after
An Office Assistant position using my customer service
skills, desire to help others, and education.
Summary
SUMMARY - before
• Hardworking
• Reliable
• Strong communication skills
SUMMARY - after
• Three years experience providing office support
• Proficient in MS Office Suite
• Type 40wpm
• “Dionna is one of the most efficient Front Office Assistants
this office ever had, we were sad to see her go” Bob Smith, MCTC
• Bilingual - Spanish speaking and writing
A-Appearance
Employers want
You need to
• Neat
• 10.5-12 point font
• Easy to read
• Play with font type
• Non - standard format
• Left alignment
• No typos, spelling errors • 1 inch margins
• Bullet point vs. paragraph
• Section headings
• 1 – 2 pages
Appearance - before
Dionna Jones
1000 Hennepin Avenue, Minneapolis, MN 55402
[email protected]
An office assistant position where I can use my strong customer service
skills desire to help others and education.
Three years experience providing office support in scheduling, billing,
word processing and general office procedures. Proficient in MS Office
Suite, type 40wpm. “Dionna is one of the most efficient Front Office
Assistants this office has ever had, we were sad to see her go” Bob
Smith, MCTC. Bilingual - Spanish speaking and writing. Recipient of
company customer service award for commitment to company and
service to staff.
Appearance - after
Dionna Jones
1000 Hennepin Avenue, Minneapolis, MN 55402
[email protected]
OBJECTIVE
________________________________________________________________________________
An office assistant position where I can use my strong customer service
skills desire to help others and education.
SUMMARY
________________________________________________________________________________
Three years experience providing office support in scheduling, billing,
word processing and general office procedures. Proficient in MS Office
Suite, type 40wpm. “Dionna is one of the most efficient Front Office
Assistants this office has ever had, we were sad to see her go” Bob
Smith, MCTC. Bilingual - Spanish speaking and writing. Recipient of
company customer service award for commitment to company and
service to staff.
Dionna Jones
1000 Hennepin Avenue, Minneapolis, MN 55402
612-659-6700, [email protected]
Appearance after
OBJECTIVE
___________________________________________________________________________________________________________________________________________
An Office Assistant position where I can use my strong customer
service skills, desire to help others, and education.
SUMMARY
___________________________________________________________________________________________________________________________________________
•Three years experience providing office support in scheduling, billing,
word processing and general office procedures
•Proficient in MS Office Suite, type 40wpm
•“Dionna is one of the most efficient Front Office Assistants this office
has ever had, we were sad to see her go” Bob Smith, MCTC
•Bilingual - Spanish speaking and writing
•Recipient of company customer service award for commitment to
company and service to staff
K-Keywords
Employers want
• Speak their language
• Qualifications that jump
out
You need to do
• Research the job
• Use the words in the
posting description
• Have someone in the
industry critique your
resume
• Front load keywords in
top 1/3 of resume
• www.iseek.org
• www.online.onetcenter.org
K-Keywords
OFFICE SUPPORT SKILLS/AREA OF EXPERTISE
_______________________________________________________________________________________________________________________
•MS Office Suite
•Type 40wpm
•Billing
•Scheduling
•Project coordination
•Mail processing
•Supply management
•Reception/multi-line
phone
•Data entry
•Flexible
•Efficient
•Alpha numeric filing
http://www.maca.gov.nt.ca/school/tools/JD_d
ocs/Office%20Support%20%20Worker%20JD..
pdf
TS – Transferable Skills
Employers want
• Skills and qualities
needed for the position
or company.
You need to
• Assess skills needed for
the job you are seeking
• Translate your prior
experience into job goal
requirements
– Prior jobs
– Education
– Student life
– Internship
– Community activities
– Volunteer
Transferable Skills - before
Dionna Jones
1000 Hennepin Avenue
Minneapolis, MN 55402
EXPERIENCE
______________________________________________________________________________________________________________________________________________________________
Davanni’s, Minneapolis, MN
June 2008 – Present
Assisted customers with orders, processed orders quickly and
operated cash register with minimal errors. Balanced $1000 in
cash transactions daily. Trained in new employees when needed.
Transferable Skills - after
Dionna Jones
1000 Hennepin Avenue
Minneapolis, MN 55402
EXPERIENCE
______________________________________________________________________________________________________________________________________________________________
Davanni’s, Minneapolis, MN
June 2008 – Present
•Served high volume store, providing quality customer service.
• Interacted with diverse staff, customers and co-workers.
•Answered phones; provided information on company products
and delivery service.
•Documented supplies ordered and received.
•Balanced cash drawers and made daily bank deposits.
A- Accomplishments
Employers want
• You to tell them how good
you were at the job
• Not how to do the job
You need to
•
•
•
•
•
•
Results
Outcomes
Achievements
Contributions
Duties included
Responsible for
Accomplishments - before
Dionna Jones
1000 Hennepin Avenue
Minneapolis, MN 55402
EXPERIENCE
______________________________________________________________________________________________________________________________________________________________
Davanni’s, Minneapolis, MN
June 2008 – Present
Assisted customers with orders, processed orders quickly and
operated cash register with minimal errors. Balanced $1000 in
cash transactions daily. Trained in new employees when needed.
Accomplishments - after
Dionna Jones
1000 Hennepin Avenue, Minneapolis, MN 55402
EXPERIENCE
______________________________________________________________________________________________________________________________________________________________
Davanni’s, Minneapolis, MN
June 2008 – Present
• Received customer service award for providing quality customer
service resulting in repeat customer traffic.
• Given responsibility for closing store and bank drops due to
ability to take on responsibility and learn quickly.
• Created inventory tracking form to simplify inventory process
and accurate inventory of supplies.
•Interacted with diverse staff, customers and co-workers building
positive work environment.
Resume Statements
• Verb + outcome, contribution or result
• Example:
• Processed orders and invoices.
• Processed job orders and invoices in a timely manner
to be responsive to customers and ensure flow of
work.
E- Education
Employers want
• How your education has
prepared you for this
opportunity
You need to
•
•
•
•
Include program major
Coursework
Projects
Skill areas developed
Education - before
Associate of Applied Science, Accounting May 2015
Dakota County Technical College, Minneapolis, MN
Education - After
Associate of Applied Science, Accounting
Dakota County Technical College, Rosemount, MN
• 3.6 GPA,
Coursework: Cost Accounting, Payroll Accounting, Income Tax,
Spreadsheets
Skills Developed:
• Interpretation and analysis of financial information
• Journal entry preparation
• QuickBooks and Peachtree
• Financial Statement Preparation
Resources
• Career Services – 2-202, [email protected]
• Wednesdays , 12-2pm
• www.collegecentral.com/inverdctc