Kwanzaa Gallery Growth Strategy Strategic Plan for Short-Term Business Growth Order of Briefing The Kwanzaa Weekly Staff Meeting I.

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Transcript Kwanzaa Gallery Growth Strategy Strategic Plan for Short-Term Business Growth Order of Briefing The Kwanzaa Weekly Staff Meeting I.

Kwanzaa Gallery
Growth Strategy
Strategic Plan for Short-Term
Business Growth
Order of Briefing
The Kwanzaa Weekly Staff Meeting
I. Order of Briefing
II. Sequence and Areas of Briefing
(A) Personnel Status
(B) Project(s) Status
(C) Training Status
(D) Current Actions of Group Interest
(E) Current Problems Areas
(F) Planned Actions
(G) Requested Support
(H) Information Dissemination
Order of Briefing
The Kwanzaa Weekly Staff Meeting
III. Managerial Time
(1) Priority Guidance
(2) Suspense Requirements
(3) Group/Team/Staff Highlights
(4) General Information
(5) Read File Actions
Key Personnel
Background & Roles
President/CEO
 Director, Training and Education
 Director, Research and Development
 Director, Business Development
Programs
 Director, Personnel and Administration
 Director, Finance
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Frank M. Johnson
Founder/CEO/Exec. Dir.
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U.S. Army (Ret)
Grad Kansas State
Univ.
Paine College
Voorhees College
Leadership
Augusta Class 99’
The Kwanzaa Gallery African American Community Center
and Regional Occupation Program
Heritage/Orita Rite of Passage School
General Manager
Assistant Manager
Administrative Specialist
Director of Design Manufacturing
Director of Finance
Director of Training
Director of Customer Relations
Director of Marketing
Information Manager
Legal Affairs Officer
Director of Community Relations
Products
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Exportable CD Training Program
The Knights of Christ Training Course
The African American Rite of Passage
Course
The African American Contemporary
Leadership Course
Race Relations and Awareness Course
Human Relations Development Course
Products (cont’d)
Prevention of Harassment and
Discrimination Course
 Interpersonal Communications
Course
 Professional Development Course
 Assertion Training Course
 New Creation Development Course
 The Power of Achievement Course
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Services
Organizational Consultation
 Counseling Services
 Intra Community Economics Program
 Financial Empowerment Program
 Regional Occupation Program
 Web-site Administration
 Diversity Training and Consultation
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General Concept of Training
Analyze
Select
Critical
Tasks
Key
Initial
Action
Response
Provide
Performance
Test
Training
Materials
Conduct
Train to
Meet
Standards
Evaluate
Evaluate Effectiveness
of Training
AFRICAN AMERICAN
CULTURAL CENTER
Shopping
Center
Heritage Academy
Rite of Passage Training
Library
Credit
Union
N
P
O
s
N
P
O
s
Cultural
Community
Center
Comp
Center
B
u
s
i
n
e
s
s
Auto
Repair
C Training
e Appliance
n Repair
t Training
e
r Home
Repair
Training
REGIONAL OCCUPATION PROGRAM
CENTER
Counseling
Carpentry
Room
Electricity &
Drafting Rooms
Welding
Machine
Technology
Construction
Technology
Classroom
Main Office
Restrooms
Health Service Center
Computer
Electronics
Classroom
Automotive
Environmental
Controls
Human
Services /
Personal Care
Storage
PEAT Chart
Purpose
Expectation
Agenda
Time
NEAT Chart
Need
Expectation
Agenda
Time
The Leadership Model
Command
Control
Communicate
Intelligence
The Power Diamond
Power
Resources
Culture
Law
Norms Model
Values
Attitudes
NORMS
Morals
Perceptions
PIES
Spiritual
Emotional
Intellectual
Physical
The L.I.D.M.A.C. Chart
Loyalty
Integrity
Character
LIDMAC
Discretion
Assertiveness
Morality
The High Performer
The Kwanzaa Achievement Model
Managing Time
Risk Taking
Holistic Fitness
Self-Image/Confidence
Networks
Visualization
Mental Rehearsal
Belief
Work Style
What so ever a man can conceive, and
believe...he can also achieve.
High Performing System
The Kwanzaa Achievement Model
People
Purpose
Innovation
Feedback Systems
Goals
Leadership
Creative Processes
Communications
Flexibility
Teamwork
Goals and Objectives
The Kwanzaa Achievement Model
(1) Perfect High Achievement Possibilities
(2) Develop Pride and Professionalism in Activities
(3) Establish Excellence as Our Standard
(4) Recognize Outstandanding Performance
(5) Effect organizational improvements
(6) Optimize the employment of personnel/equipment
(7) Modernize systems wherever possible
(8) Reinforce profitability and value of the company
(9) Improve accountability and reliability to markets
(10)Prevent fraud, abuse and waste
My Working Priorities
for the rest of my life
1. Interesting
2. Good Wages/Salary
3. Promotion Potential
4. Personal Growth Potential
5. Appreciated
6. Good Working Conditions
7. Belongingness
8. Empathetic Management Team
9. Management Loyalty
10. Tactful Discipline
11. Job Security
Positions Desired
Training and Sales Consultant
 Organizational Effectiveness
 Training Management
 Job Analyst/Quality Control
 Manpower Planning and
Development
 Human Resource Development
 Educational/Training Coordinator
 Communications Specialist
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Wholistic Fitness
LIFE
Spirit
Soul
Body
Father
Son
Holy Ghost
The Psychology of Winning
Qualities of a Winner
SELF-AWARENESS
SELF-ESTEEM
SELF-CONTROL
SELF-MOTIVATION
SELF-EXPECTANCY
SELF-IMAGE
SELF-DIRECTION
SELF-DISCIPLINE
SELF-DIMENSION
SELF-PROJECTION
Dr. Dennis Waitley
Peak Performance
Commitment to a Goal
Goals that are Measurable and Achievable
Self Management through Self-Mastery
Clear Thinking Self Control
Teambuilding
Role Playing
Delegating and Participating in Management
Flexibility - Course Correction as Required
Managing Change
Technological Adoptability and Integration
THINK AND GROW RICH
The Power of the Master's Mind
DESIRE
FAITH
AUTO-SUGGESTION
SPECIALIZED KNOWLEDGE
IMAGINATION
ORGANIZED PLANNING
DECISION
PERSISTANCE
THE SIXTH SENSE
ENTHUSIASM
THE SUBCONSCIOUS MIND
THE BRAIN
The Keys to Success Entrepreneurship
High Performing System
The Kwanzaa Achievement Model
People
Purpose
Innovation
Feedback Systems
Goals
Leadership
Creative Processes
Communications
Flexibility
Teamwork
REGIONAL OCCUPATION PROGRAM
CENTER
Counseling
Carpentry
Room
Electricity &
Drafting Rooms
Weldind
Machine
Technology
Construction
Technology
Classroom
Main Office
Restrooms
Health Service Center
Computer
Electronics
Classroom
Automotive
Environmental
Controls
Human
Services /
Personal Care
Storage
Vision Statement
Initiate strategy to integrate innovation
to achieve growth objective.
 Design a progressive developmental
training program to facilitate
achievement of growth objectives.
 Advance implementation plan to orient
and develop the management team to
maintain growth objectives.
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Goal and Objective
$20 Million Growth Strategy.
 Refine Current Human Resource
Development in Strategic Growth.
 Tailor Strategic Growth to complement
achievements to-date.
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Today’s Situation
Re-evaluate current situation.
 Review Job Task Analysis (JTAs) to
validate applicability to strategic
growth.
 Apply Programmed Change Model to
identify growth pinch points.
 Identify and Reengineer Applicable
Tasks, Conditions and Standards
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How Do We Get There?
Institute Controlled-Change Model.
 Maintain Programmed Process
Control Change Plan.
 Target Training Development toward
new developing corporate
environment.
 Implement monitoring system for
identification/resolution of restraining
forces.
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Available Options
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Refine current initiatives, minimize restrictive factors.
Advantage: Less disruptive
Disadvantage: Less Innovation
Cost Projections:
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Evaluation Phase: < $50K Minus HR costs
Implementation Phase: < $100K Minus HR
costs
Assessment Phase: < $50K Minus HR costs
Minimize growth projections
Recommendation
Recommend Integrate Programmed
Change Model Strategy: Including
JTAs, Organizational Assessment,
Training and Monitoring Program
 Adopt Strategic Plan for Strategic
Growth
 Use Corrective Method for
Adjustments
 Exercise Situational
Leadership/Leaders

Business Plan
The Kwanzaa Gallery, Inc.
Frank M. Johnson, Sr.
May 11, 2002
Agenda
Company Introduction and
Background
 Company Differentiators
 Products/Services Details
 Market Conditions
 Financials
 Summary

Company Introduction and
Background
Vision Statement
 Key employees, their background and
role(s)
 Company history and key milestones
 List of company products/services
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Vision Statement
To conduct activities to prepare
adolescents and teens for passage to
responsible adulthood through
systemically planned Rite of Passage
education and training throughout
each growth year of their youth
Goals and Objectives
To build conducive systems, facilities,
and programs to secure parental and
community involvement.
 To prepare teens with knowledge for
successful and responsible
citizenship.
 To institute a community-driven
Regional Occupation program.
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Goals and Objectives
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To conduct programs to orient youth about
cultural diversity, maintenance of individual
culture and appreciation of others.
To conduct programs to emphasize the
importance of ethnic, cultural history and
lessons learned by ancestors.
To introduce youth to the spiritual and
religious beliefs of their family, their
ancestors and understanding differences
which exist in the society.
Augusta African American
Cultural Center
Shopping
Center
Heritage Academy
Rite of Passage Training
Library
Credit
Union
N
P
O
s
N
P
O
s
Cultural
Community
Center
Comp
Center
B
C
u
e
s
n
i
t
n
e
e
r
s
s
Auto
Repair
Training
Appliance
Repair
Training
Home
Repair
Training
Director, Business
Development and Programs
Open Position
Coordinates NPOs and Business Center
Manages The Fashion Gallery
Manages The Music Gallery
Managers The Wine Gallery
Manages The Jazz Gallery
Manages The Cultural Center
Manages The Kwanzaa Care Center
Cultural Community Center
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Credit Union
Bookstore/Library
Conference Center
Computer Center
Business Center
Auto Repair Center
Home Repair Center
Rite of Passage
Training Center
Regional Occupation Program
Center
Counseling
Carpentry
Room
Electricity &
Drafting Rooms
Welding
Machine
Technology
Construction
Technology
Classroom
Main Office
Restrooms
Health Service Center
Computer
Electronics
Classroom
Automotive
Environmental
Controls
Human
Services /
Personal Care
Storage
Non-Profit Organization
Center
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Credit Collection Agency
Child Support/Alimony Collection Agent
Collection of Criminal Violation Fines
NAACP
Business League
Afro-Am/Minority Chamber of Commerce
Cultural Development Organiztions
Community Service Organizations
Director,
Education/Training
Open Position
Directs operations of the Multi-cultural
Rite of Passage Programs
 Directs operations of the Regional
Occupation Program
 Manages training programming and
scheduling
 Manages Business Consultation and
Education Initiatives
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Director,
Research/Development
Open Position
Maintains information
library/bookstore in support of active
programs/activities.
 Locates and acquires applicable
literature, current events and
references.
 Conducts Historical Research
applicable to all activities
 Develops lessons learned summaries.
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Director, Personnel and
Administration
Open Position
Manages Public Affairs and Relations
 Manages Recruiting and Employment
Referrals
 Manages Personnel Administration
 Manages Facilities and Logistics
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Equip, Inventory, Maintenance and Use
Material Safety
Buildings and Grounds
Supply and Acquisitions
Director, Business Finance
Open Position
Financial Accounting
Payroll
Accounts Receivable/Payable
Business Forecasting
Price Controls
Company History
and Background
The Kwanzaa Gallery, Inc.
Founded 1996
Augusta, Georgia
Milestones
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Co-Founder, Augusta Black Chamber
Co-Founder, Augusta Summit of Afro-Am
Business Entities
Co-Founder, CSRA Afro-Am Assoc.
Annual Spirit of Kwanzaa Awards Banquet
Annual Kwanzaa Celebration
Intra-Community Affirmative Action Program
Ft. Gordon DDEAMC Black History Month
Video
Affiliations
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National Rite of Passage Institute
Orita Rite of Passage Program
Blacks Against Black Crime, Inc.
Augusta Summit African American
Business Entities (ASAABE)
Augusta Black Chamber of Commerce
CSRA African American Association
Metro Augusta Chamber of Commerce
What Makes The Kwanzaa Gallery
Different
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Not For Profit Business Enterprise
Business developed for the express
purpose of youth development
Business developed for the express
purpose of community development
Business developed for the express
purpose of cultural and diversity
development
Youth Development
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Providing Hope for the Future
Showing Care and Concern for Today
Creating Opportunity
Demonstrate Leadership
Exemplify Group Capability and
Competence
Viability of Legitimate Alternatives
Assertive Vs..... Reactive Problem Solving
Community Development
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Umoja - Increase Unity and Cohesion
Kujichagulia -Encourage Self Determination
Ujima - Promote Collective Work
Responsibility
Ujamaa - Interdependent Economics
Nia - Rededication Purpose, Goals,
Objectives
Kuumba - Celebrate Creativity
Imani - Faith Applied Is Faith That Works
Cultural Development
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Celebrating Culture and Heritage
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Learning and Honoring Our History
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Community Based Affirmative Actions
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Plan for Afro-American Future
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Self-Awareness and Realization
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Divine Creation With Divine Inheritance
How The Kwanzaa Gallery Creates
a Competitive Advantage
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Purposeful Economic Revitalization
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Community Based HRD/HRM
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Cost Effective / No Debt Program
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Multi-Cultural
Socialization/Diversity
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Prevention of Recurrent Criminal
Acts
How The Kwanzaa Gallery Creates
a Competitive Advantage (cont’d)
Parental Training vs. Social
Conformity
 Community Mentoring wins Allegiance
 Minimize Government Intervention
 Create leaders & teamwork for
community
 Cultural Heritage Honored and Taught
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Product/Services
Current Offerings
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Rite of Passage Orientation Package
12 Courses
Exportable CD Training Program
Annual Spirit of Kwanzaa Award
Program
Kwanzaa Celebration
Ethnic/Cultural Heritage Observance Kit
BABC ‘Think Bigger’ Program
Product/Services
Current Works in Progress
Program Promotional Book
 Exportable Training Kits
 Ongoing Market Development
 Revised Marketing Plan
 Regional Occupation Program in R&D
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Market Conditions
Growth opportunity
Competitive climate
Risks
Market Conditions:
Growth Opportunities
Annually 10 - 12 Programs
 12-15 Culturally Unique Programs
 7 Programs non-generic for marketing
 Diversity/Cross-Cultural Applications
 City-wide Applications
 National and State-wide Applications
 Juvenille Justice Rehab APplications
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Market Conditions:
Competitors
DFACS/Child Welfare
 Medical Counseling
 Mentoring (i.e. 100 Black Men)
 Religious Youth Groups
 Junior Achievement
 Youth Challenge Academy
 YDC/Juvenille Justice
 YMCA, YWCA and/or Family Y
 Boys & Girls Clubs
 Scouting (Boy and Girl Scouts)

TKG vs. Ten Others
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Parental Training vs.
Social Conformity (5)
Prevention of Recurrent
Criminal Acts (5)
Cost Effective / No Debt
Program (4)
Create leaders & teamwork for community (4)
Minimize Government
Intervention (2)
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Multi-Cultural
Socialization/Diversity
(2)
Cultural Heritage
Honored and Taught (1)
Purposeful Economic
Revitalization (0)
Community Based
HRD/HRM (0)
Community Mentoring
wins Allegiance (0)
Market Conditions:
Risks
Privatization
 Inefficient Human Resource Utilization
 Untapped Diversity

Financials
Revenue/Profitability history
 Financial outlook

The Kwanzaa
Gallery
Marketing Plan
May 26, 2007
Frank M. Johnson
Agenda
Product/Service Vision
 Positioning
 Goals and Objectives
 Business Tactics
 Situation Analysis
 Financials
 Summary
 Q&A

Product/Service Vision
Phase 1 -The Rite of Passage
Program
 Phase 2- Multicultural Rite of Passage
 Phase 3 -Regional Occupation
Program
 Phase 4 -Multicultural Community Ctr
 Phase 5 - Interstate Expansion
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Product/Service Vision
(as applicable to each Phase)
Exportable Training Package
(intellectual Property)
 Exportable Training Program
(CD and Internet)
 Static Multi-purpose Training Center
 Interstate Training Centers
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Positioning

Rite of Passage Program
Socialization Training
 Regional Occupation Training
Program
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Reinstate Diverse Community
Citizenship
 Apprenticeship Program
 Youth Development Program
(Pre-Adult)
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Positioning
Supplement VOTECH Training
 Reinforce Secondary Socialization by
Community Involvement
 Tagline
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 “The
Dreamer Must
Awaken…..
and Then
Go To Work”
Goals and Objectives
Extend Human Resource
Development Program at Community
Level
 Community Human Resource
Development Training
 Supplement Public Education System
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Goals and Objectives
Increase Number of Classes at
Novice, Junior and Senior Level
 Increase Number Cultural/Ethnic
Groups Participating in ROP
 Increase Number of Cross-Cultural /
Multi-Cultural Groups Being Trained
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Goals and Objectives
Increase Number of Enterprise Zone
Cities Conducting Program(s)National
 Increase Number of Non-Enterprise
Zone Cities Conducting Program(s) Interstate Growth
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Goals and Objectives
Class
Size (24)
One
Group
Two
Groups
Three
Groups
Four
Groups
Home
Based
$7200
Hotel
Based
$10,800
Center
Based
$14,400
$14,400
$21,600
$28,800
$21,600
$32,400
$43,200
$32,400
$43,200
$57,600
Business Tactics
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Television Spots
Community “What would you do to
improve youth development in
Augusta”
 Proverb “Train Up A Child In the Way
They Should Go, and They Will Not
Stray…”
 Multicultural “What Potential Exists for
Conflict and What Can Be Done to
Prevent It”
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Business Tactics
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Sponsor NPO Media Profiles
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BABC, BIG, NAACP etc….
Flyers - Community Action Mandate(s)
 Create Human Resource
Development Taskforce
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Situation Analysis
37% MSA Population between 18-24
 74% Without College Degrees
 44% Working in Service Industry
 37% Female Heads of Households
 24% Living Below Poverty Level with
Children Under 18 years old
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Situation Analysis
History and Market trends
 Domestic/international outlook
 Implications of trends
 What are the opportunities for your
product/service?
 Competition
 Risks
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Financials
Forecast
 Revenues
 Costs
 Profit
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