Self-evaluation and the Development Planning Process Case Study Borders College Kathy Christie Borders College November 2004
Download ReportTranscript Self-evaluation and the Development Planning Process Case Study Borders College Kathy Christie Borders College November 2004
Self-evaluation and the Development Planning Process Case Study Borders College
Kathy Christie Borders College November 2004
Self-evaluation and the Development Planning Process Setting the Scene
► October 2002: HMIe Review ► Action Points To review library service To roll-out self-evaluation to all support departments ► Learning Resources Manager appointed
Self-evaluation and the Development Planning Process Setting the Scene
Library Service: ► ► ► ► ► Review Redefine roles and responsibilities Re-establish links with curriculum Agree policies and procedures Improve accommodation, resources and facilities
Self-evaluation and the Development Planning Process Setting the Scene
► Relaunch as ‘Learning Centres’ ► Promote service to students & staff
Self-evaluation and the Development Planning Process Evaluation and Self-evaluation
So What?
Self-evaluation and the Development Planning Process Evaluation and Self-evaluation
► Have we made a difference?
► Have we improved services to learners?
► How well have we done?
► How do we know?
Self-evaluation and the Development Planning Process Evaluation and Self-evaluation
► Evaluation: HMIe Learners’ surveys Staff surveys and consultation ► Self-evaluation: Team exercise Benchmarking and standards SMART targets
Self-evaluation and the Development Planning Process Self-evaluation 2002-03
Support functions: ‘generic’ model ► Service design ► Central accommodation & facilities to support learning, including access ► Centrally-held learning materials & equipment ► Staff ► Quality assurance & improvement
Self-evaluation and the Development Planning Process Self-evaluation 2002-03
Generic model: ► ► Adapted from another model Further adapted to suit learning resources services ► ► Inexact fit Better than nothing!
Self-evaluation and the Development Planning Process The New Toolkit
Resources & Services Supporting Learning A Service Development Quality Toolkit ► Funded by SFEFC ► Advised by SLIC ► Developed by FE practitioners ► Input from HMIe
Self-evaluation and the Development Planning Process The New Toolkit
► Recognition of impact of ICT on learning resources services ► Anticipation of review of HMIe Quality Framework ► Emphasis on learners and learning ► Intended to be ‘aspirational’
Self-evaluation and the Development Planning Process Self-evaluation 2003-04
► Learning Resource Organisation ► Staffing ► ICT Integration ► User Support ► Accessibility ► Inclusiveness ► Quality Assurance & Improvement
Self-evaluation and the Development Planning Process Self-evaluation 2003-04
► Transition from old model to new ► Self-evaluation using old model ► Development planning using new toolkit for 2004-05 ► Some old elements map directly ► Some new elements fit service better
Self-evaluation and the Development Planning Process Using the Toolkit Observations 1
► Reality can be far from ‘aspiration’!
► ‘Service design’ from generic model not explicit in new toolkit
Self-evaluation and the Development Planning Process Using the Toolkit Observations 2
► A national sector-wide framework ► Decrease sense of isolation of practitioners ► Guidance in working towards new HMIe quality elements A5, A7 and B4 ► Positive feedback from Quality Manager
Self-evaluation and the Development Planning Process
Kathy Christie Learning Resources Manager Borders College 08700 50 51 52 [email protected]