Future Directions Brainstorm

(1:45pm-2:25pm)

Andrea Przybylski, Deloitte Consulting

23 May 2012 online © Copyright 2011 Deloitte Online Page 1 Copyright 2012 | 4

MUSA ‘Future Directions’ Brainstorm

10 20 20 Objective: Determine what users want from the User Group, what currently works well and doesn’t and where the User Group should be headed in the future.

Activity Instructions

1.

Divide into groups of 8 (a facilitator is assigned to each group) 2.

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Break into groups and assign a scribe and spokesperson Brainstorm ideas to improve the User Group Quarterly session using the ‘Continue, Stop, Start’ technique

(20mins)

Regroup at 2:05pm room and spokesperson to spend 2-4mins to go through main ideas

(20mins)

Suggestions will be consolidated and feedback provided back to the group online © Copyright 2011 Deloitte Online Page 2 Copyright 2012 | 4

Ground Rules for Effective Brainstorming

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5.

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Defer Judgment - there is no such thing as a bad idea!

Everyone Participates – respect each others time to speak High Energy and Faster is Better Encourage Wild Ideas Build on Each Other’s Ideas Keep on Track and Time Foster Short Discussions Capture Everything Organize and Filter AFTER the Brainstorm online © Copyright 2011 Deloitte Online Page 3 Copyright 2012 | 4

Meet your facilitators

Sabrina Lieberenz

Snr Technology Consultant

Chris Henderson

EIM Consulting Director

Mike Millard

Digital Consulting Manager

Nick Tai

Digital Consulting Manager

Joanne Rowe

Technology Advisory Manager

Paul Johnson

Strategy & Operations Manager online © Copyright 2011 Deloitte Online

Alicia Dudek

User Experience Consultant

Andrea Przybylski

Digital Consulting Director Page 4 Copyright 2012 | 4

Facilitators Responsibilities

• Keep conversation flowing and encourage ideas

(Do they prefer collaboration vs presented to? What do they like at other events, conferences, user groups they attend?)

• Remember silence is ok

(sometimes people are processing their thoughts)

• Be careful to offer your opinions • Enforcer of the ground rules • Time keeper and reminder online © Copyright 2011 Deloitte Online Page 5 Copyright 2012 | 4

Thank you for your time, your ideas, and your participation.

40 online © Copyright 2011 Deloitte Online Page 6 Copyright 2012 | 10