Transcript Company Profile Mission To serve the exim community by facilitating a wide-range of service needs to enable them to make their enterprises globally competitive.

Company Profile
Mission
To serve the exim community by facilitating a wide-range of
service needs to enable them to make their enterprises
globally competitive and profitable.
Vision
To become a leading, techno-savvy, professional corporate
organisation with unique thrust towards well-being of all
stake holders and become a benchmark organisation for
customer service, employee contribution, value based
practices and social consciousness
• Established in 1925
• The intent was to provide services to exporters
• Dedication, hard work, honesty & customer satisfaction
remained the guiding principles
• From a modest beginning, the current level of services extend
to a wide range of industries spanning engineering goods,
machinery, ceramics, food articles, chemicals, sports goods
and many more.
• Our Commitment:
To provide a wide range of services to enhance the customer
satisfaction by offering comprehensive service profile
ranging from up-to-date shipping information, pre & post
shipment services and transport assistance.
• Our Goal:
To emerge as Numero Uno service organisation with
technology driven highest level of quality services
Service Profile
• Custom Broking:
Clearing of Import and Export Shipments: FCL / LCL /
Break Bulk / AIR (IATA Cargo Agents)
• International Freight Forwarding
• Door to Door Logistics / Transportation (With self
owned fleet of trucks and trailers)
• Warehousing
Service Profile – Ancillary Activities
• Logging of Export Entries in DEEC Book / DEPB License
Verification / DFRC Verification
• Refund of Central Excise and Proof of Exports
• Fumigation of Export Consignments and Phytosanitary
Certificates
• Assisting SGS Inspection and CRF Reports
• Certificate of Origin from Chamber of Commerce
• Documents Legalisation from the Consulates in Mumbai
• Export Incentive Claims: DEPB / Drawback
• Octroi -Exemption Facility and Refund Claims
• All other Services related to Shipping and Exports
Our Strengths
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Intra Office
Technology and System driven procedures
Human Resources with expertise & experience
Excellent Track record
Ethical practices
Networking with all major shipping companies and
Airlines
Excellent rapport with government agencies
Youthful leadership
Sound financial status
High credibility with customers
Technology as driving force
• We use the most
advanced technology –
Both Hardware &
Software so as to
provide quality, on-line
services at efficient
rates.
Technology: Some instances
• Track-n-Trace, stage wise
shipment status on Email /
SMS / IVRS
• Tracking till destination
point*
* Wherever available
Technology: Convenience
• Phone Tracking
66571000 – One Number –
One Solution. Track all
your shipments over the
phone, anytime..
• Tracking on SMS
Our Website – Your Information Gateway
• Track your shipments online
• Infomine - Stay Abreast with the latest information
on:
VDSPL
Industry News
Circulars & Notifications
• Flash News – The Hottest News
Dedicated Customer Service Cell
• Trained staff to handle all
customer queries under
the direct supervision of
the Top Management.
• Toll Free No. to access the
Customer Service
Department –
1800-220-111 (India)
Our Network
•
You can avail our services
at Mumbai, JNPT, NSICT,
Kandla, Baroda,
Ahmedabad, Rajkot,
Gandhidham, Mundra,
Jamnagar, Indore, Nasik,
Pune, Pipavav, Ludhiana
Jalandhar, Delhi, Dadri,
Chennai*, Tuticorin*,
Cochin*, and Kolkatta*
* Affiliations
Certificate Credentials
• We are awarded the prestigious ISO 9001:2000
Certification: A Hallmark of Quality Services all the
time.
Awards & Recognitions
• Our Vadodara office was awarded the
Certificate of Excellence in Exports, by
the Container Corporation of India Ltd.
(CONCOR), a Govt. Of India
Undertaking - Ministry of Railways,
for 5 consecutive years (2002-2007).
Members
• IATA
• FFFAI – Federation of Freight
Forwarders in India
• FIATA – International Federation
of Freight Forwarders Association
• BCHAA – Bombay Custom
House Agents Association
• AMTOI – Association of
Multimodal Operators of India
• World Cargo Alliance