Transcript Computer Automation Systems, Inc. © 2011 All rights reserved Computer Automation Systems, Inc. (303)-680-7774

Computer Automation Systems, Inc.
© 2011 All rights reserved
Computer Automation
Systems, Inc.
(303)-680-7774
TOXICALL® v4.7 Pre-release
 Currently installed in multiple centers
 New License Model Deployed
 New Case Workflow Enhancements
 New Higher Ground Call Recorder Integration
 Current Release v4.6.121 and later
Computer Automation Systems, Inc.
© 2011 All rights reserved
(303)-680-7774
TOXICALL® v4.7 Release
 Micromedex® Integration
Currently in beta testing
 New Email configuration
 Case Indexing enhancements
 AutoUpload Error Correction Enhancements
 Iterative Releases Throughout the Year
Computer Automation Systems, Inc.
© 2011 All rights reserved
(303)-680-7774
TOXICALL® License Model
 Centralized Network License
 No longer requires individual workstation licenses
 Individual workstations are licensed directly from the network server
 No third-party software used. Designed directly into TOXICALL®
 Fail over mode in case of Network Server unavailability
 Workstations continue to operate on a grace period without network database
connectivity
Computer Automation Systems, Inc.
© 2011 All rights reserved
(303)-680-7774
Updated License Screen
License details include
expiration date, days
remaining and
number of grace
period days.
Computer Automation Systems, Inc.
© 2011 All rights reserved
(303)-680-7774
License Notification Option
Suppresses license
renewal message for
non-supervisor
users. When 5-days
remain all users will
be notified.
Computer Automation Systems, Inc.
© 2011 All rights reserved
(303)-680-7774
Email Enhancements
Wider support for multiple
email types and port
configurations
Computer Automation Systems, Inc.
© 2011 All rights reserved
(303)-680-7774
Multiple Case Indexing
Index cases across multiple years
Handles duplicate Case Numbers
Handles multiple year codes
Computer Automation Systems, Inc.
© 2011 All rights reserved
(303)-680-7774
Micromedex® Integration
Standard search is seamless for TOXICALL® users.
Change
Micromedex® Source
Imprint Code
Search Checkbox
Computer Automation Systems, Inc.
© 2011 All rights reserved
(303)-680-7774
Micromedex® Integration
Select
Micromedex®
Source
Computer Automation Systems, Inc.
© 2011 All rights reserved
Advanced Search
Types
(303)-680-7774
Micromedex® v2.0
Search Results
Computer Automation Systems, Inc.
© 2011 All rights reserved
(303)-680-7774
Micromedex® v2.0
Product Selection
Select product in
Micromedex® to
initiate transfer to
TOXICALL®
Computer Automation Systems, Inc.
© 2011 All rights reserved
(303)-680-7774
TOXICALL® with Micromedex®
Configuration
File configurations
now support lookup
Configure Multiple
versions of Micromedex®
within Toxicall®
Computer Automation Systems, Inc.
© 2011 All rights reserved
(303)-680-7774
ToxPDX Configuration for
Micromedex® Integration
Visit
http://pdxsearch.toxicall.com
to test integration prior to
upgrading TOXICALL®.
Computer Automation Systems, Inc.
© 2011 All rights reserved
(303)-680-7774
Micromedex® Integration
Considerations
 Requires Microsoft Internet Explorer
 Requires browser configuration of:
Site Security
Unsafe Scripts must be enabled
These requirements may cause problems in some tightly
controlled IT environments
 Configuration required for each workstation and
potentially for each profile on each workstation
Computer Automation Systems, Inc.
© 2011 All rights reserved
(303)-680-7774
Recommended Micromedex®
Integration
 CAS has presented Micromedex® and other vendors with HighLevel Specifications
 Does not require Microsoft Internet Explorer
 Does not require Browser Configuration
 Does not require file access to local workstation
 Proof-of-concept website developed by CAS and made available for
demonstration purposes
Computer Automation Systems, Inc.
© 2011 All rights reserved
(303)-680-7774
Next Projects
 Automated Updates: (configurable)
Generic Codes
Zip Codes
License file
 TOXICALL® System and User Settings Enhancements
Saves TOXICALL® user configurations
Allows settings to move between workstations with user
 Easily Transfer Files to Support
 System Table Release Updates
Computer Automation Systems, Inc.
© 2011 All rights reserved
(303)-680-7774
Recap of New Functionality
The following slides are left in the
presentation as a refresher of the updates
available for TOXICALL® v4.7
Computer Automation Systems, Inc.
© 2011 All rights reserved
(303)-680-7774
Case Workflow Enhancements
 Quick Search Toolbar
 Recent Cases Window
 Easily Assign Cases
 Space added between Save icons to help reduce
inadvertent clicks
Space Added
Computer Automation Systems, Inc.
© 2011 All rights reserved
Version Number, Login Name,
Workstation Name, Center
(303)-680-7774
Quick Search Buttons
Configurable toolbar
allows quick access to
frequently used searches
Computer Automation Systems, Inc.
© 2011 All rights reserved
(303)-680-7774
Quick Search Configuration
Create multiple toolbars
available throughout your
center.
Select Search Criteria, short
name, and detailed tooltip
popup name.
Computer Automation Systems, Inc.
© 2011 All rights reserved
(303)-680-7774
Assign Multiple Cases from
Search Window
Right-click menu
option to assign
multiple cases to a
specialist
Computer Automation Systems, Inc.
© 2011 All rights reserved
(303)-680-7774
Phone Searches Are Easier
 Formatting in the phone
number field is ignored
when searching.
Computer Automation Systems, Inc.
© 2011 All rights reserved
(303)-680-7774
Recent Cases Window
 New Search Window for specialists managing cases
Name search
evaluates Caller and
Patient name
Computer Automation Systems, Inc.
© 2011 All rights reserved
(303)-680-7774
Search Caller/Patient
 1st Case on the list, Patient and Caller Names: Gray David
 2nd Case on the list, Patient Name: Julie Gray
 3rd Case on the list, Caller Name: Jane Gray
Name search
evaluates Caller and
Patient name
Computer Automation Systems, Inc.
© 2011 All rights reserved
(303)-680-7774
Search By Substance 1
Verbatim and Product Description
are now searchable
Computer Automation Systems, Inc.
© 2011 All rights reserved
(303)-680-7774
Click to Dial from a Case
New Click to Dial options
Computer Automation Systems, Inc.
© 2011 All rights reserved
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Click to Dial from a Case
Computer Automation Systems, Inc.
© 2011 All rights reserved
(303)-680-7774
Updated
Higher Ground Integration
 Caller ID Information transferred into New Case or
Recent Cases window
 Push case information to Call Recordings
Allows use of advanced searching capabilities in HG
call recorder and display in HG’s Instant Retrieval
 New HG Playback Controls using Instant Retrieval
 Control speed, pitch, see visual representation of the call, etc.
Computer Automation Systems, Inc.
© 2011 All rights reserved
(303)-680-7774
Call Recorder Configuration
TOXICALL® data
can be pushed to the
call recordings
Computer Automation Systems, Inc.
© 2011 All rights reserved
(303)-680-7774
Higher Ground
Instant Retrieval Playback
Case Information Pushed
from TOXICALL®
Advanced Playback
Controls
Computer Automation Systems, Inc.
© 2011 All rights reserved
(303)-680-7774
Call Manager View in
Search Window
Outcome,
Initial/Final
HCF,
Initial/Current
SPI
Inbound/Outbound Call
and call duration
displayed
Species and
Species
and
Patient/Caller Names
Patient/Caller
Names
displayed
displayed
Computer Automation Systems, Inc.
© 2011 All rights reserved
(303)-680-7774
Limit who is allowed
to unlock cases
 Before unlocking a case ensure the data has been retrieved from the
locking workstation or that the workstation’s local database is
permanently unavailable
Computer Automation Systems, Inc.
© 2011 All rights reserved
(303)-680-7774
SPI Unlock Cases Permission
New
NewSPI
SPIPermission
Right to
Assign
to Assign
Unlock
Unlock
Cases
Cases
Computer Automation Systems, Inc.
© 2011 All rights reserved
(303)-680-7774
Additions/Changes
 Calendar Issue is resolved
No longer affected by updates to Microsoft
Office
 Search Window
Invalid search criteria no longer marks
network database as unavailable
 Inactive Health Care Facilities
No longer display in HCF Lookup window
 Other Various Bug Fixes
Computer Automation Systems, Inc.
© 2011 All rights reserved
(303)-680-7774
Assisted Upgrades
 We are working with centers to perform upgrade. Call or
email to schedule your upgrade
 Upgrade will require approximately 1-hour of downtime
 Subsequent incremental upgrades to v4.7 will not
require downtime
Computer Automation Systems, Inc.
© 2011 All rights reserved
(303)-680-7774