Transcript EMM – Error Message Manager OMKAR Solutions Inc. www.omksolutions.com [email protected] Version 1.0 EDI / IDoc - Existing process  During SAP implementation, EDI interfaces are developed.

EMM – Error Message Manager
OMKAR Solutions Inc.
www.omksolutions.com
[email protected]
Version 1.0
EDI / IDoc - Existing process
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During SAP implementation, EDI interfaces are developed. A middleware is used to
convert these EDI transmission/messages into a format that SAP can understand
and interpret.
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SAP has its proprietary functionality IDoc (Intermediate document) to temporarily
house the data before posting appropriate business transaction.
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IDoc could fail due to various reasons. Due to time constraints, customer / vendor
relationship, or nature of the data it is not always possible to receive EDI
transmission from source for the failed data.
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At every organization there is a need to edit and
re-process IDoc data within SAP.
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Using SAP standard tools, IDoc data
correction and re-processing is very
tedious, time consuming, and complex
effort.
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EDI / IDoc – Issues
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IDoc Error correction is very tedious / time consuming, and complex effort.
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IDoc structure is too technical to understand.
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An IDoc could have multiple errors. Standard process does not provide insight to
all errors in an IDoc.
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Functional / Technical resource’s bandwidth needed to help in IDoc error correction.
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Existing standard tools provide very limited error correction functionalities.
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SOX compliance become an issue as standard tools does not restrict user access
for specific IDoc type.
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Custom developed tools are not flexible and scalable.
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Cannot prioritize IDoc correction based upon IDoc content.
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Mass IDoc update for similar error correction not possible.
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Custom report development needed to view IDoc data.
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Auto-editing and processing of IDoc for static errors not possible.
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Error Message Manager – Capabilities at a glance
 EMM is a custom developed, completely flexible, scalable, module independent, middleware
independent, and user friendly tool which addresses all issues encountered in IDoc
Management area as a whole.
No clear
mechanism
to prioritize
IDoc by
content
No Mass
IDoc
processing
possible
All or none
correction
access for
IDoc types
EMM
IDoc details
are too
technical
Custom
developed
tool not
Flexible /
scalable
Complex /
tedious data
correction
process
No clear KPI
reporting
capabilities
Limited
search
capabilities
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Error Message Manager - Details 1

Easy to install and implement. Independent of middleware.

Extendible to any number of EDI/IDoc interfaces. Flexible rule engine.
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Can be used with ECC, CRM, SRM, or any other SAP system.
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Supports custom IDoc, Segments, and Fields.
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Dynamic validation rules could be defined, updated, and added.
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Dynamic selection criteria, can be configured as needed.
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Authorizations can be set to specific process/ Interface level.
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One step process to list the errors, view the errors, fix the errors,
edit the data, and finally either post the IDoc or save WIP work.
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Error Message Manager - Details 2
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IDoc prioritization based upon Business criticality.
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Dynamic summary report for IDoc to be processed. Fields can be added to output using
configuration.
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All the errors in the IDoc data could be displayed at once. As error correction is done,
error goes away from display.
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Delegation of WIP IDocs.
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Provides management reporting / trend analysis.
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Utilities to manage IDocs.
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Requires minimum hand-holding and training to learn and use the tool
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Error Message Manager - Comparison
Feature
EMM
Capabilities to present data from multiple IDoc segments to single row
Identify/ list all IDoc errors, edit errors, and process changed IDoc from a
single screen
Mass IDoc change and processing
Control IDoc edit access by IDoc type / Message type
Sort and prioritize IDocs based upon business relevancy / priority. Define
business relevancy based upon IDoc content as well as Master data exist in
SAP system.
Create dynamic validation rules and custom error messages
Auto processing of IDoc by rule based remediation
Dynamic report generation
Capabilities to search IDoc content by dynamic field search selection
Delegation of WIP IDocs
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SAP
Error Message Manager – Value Proposition
Business Value
Cost Reduction
 Error display, correction, and posting on one
screen only results into quick error resolution
time that improve business function by 20–
30%
 Reduce labor cost by increasing
correction efficienties by 40%-50%.
 Quick error correction will have positive
impact on business function.
 Reduce/ eliminate dependencies (for IDOC
error correction) on functional / technical
team by 50%-60%.
 Out of box dynamic report generation
functionality reduces/ eliminates expensive
development effort by 40-50%
 Reduce/eliminate additional resourcing needs
for error resolution.
 Reduce storage requirements by eliminating
redundant editing/ re-processing of Idoc.
 Process improvement.
 Restrictive user access makes
correction process SOX compliant.
error
 Minimal training and hand holding required
error
Best Practices
Design & Usability
 Uses SAP standard functions hence no
effect of subsequent activities e.g. archiving
 No learning curve due to SAP look and feel.
 Easy to install / implement / configure.
 No modification to any SAP standard object
hence no negative effect on SAP upgrade.
 Flexible business rule engine
 Extendible to any number of Idoc interfaces.
 Can be installed on ECC /CRM/SRM systems.
 Provide
critical
improvement.
 No new development required to support
EMM’s functionality.
 Bring organization closure to
compliance w.r.t. Idoc management.
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data
for
process
SOX
Error Message Management – More Info

For general product enquiry or to
arrange a no-obligation product
demo, please contact us –
[email protected]
Phone – 925-922-3086
Fax – 925-896-2822

For product demo, please send an
email by providing following details:
Organization name, contact details,
and preferred timings.
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