Hikmat Leeds Kashmir Muslim Professionals Association Internet and Email Common Risks and Remedies For Hikmat by Abdul Karim 29th February 2004 © Biztech Solutions, 2004
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Hikmat Leeds Kashmir Muslim Professionals Association Internet and Email Common Risks and Remedies For Hikmat by Abdul Karim 29th February 2004 © Biztech Solutions, 2004 Contents Some Risks Some Remedies “Best Practice” Any Questions? Some Risks… Quality of Information Is it genuine? • Hoax websites and emails abound • The “sender” of an email is not always the person it is coming from! • Beware of the “chain-letter” emails • Is the person you are chatting to really who they say they are? Unsuitable Material • Pornography, Racism, Other Extremisms Transient Content • Here today, gone tomorrow …Some Risks… Annoyances Unsolicited junk email Pop-up Adverts on Internet Spyware (aka pestware and malware) • • • • Records your internet browsing habits Solicits pop-up adverts Opens up your computer for hacking Uses up your Internet bandwidth …Some Risks… Viruses Permanent damage to computer (BIOS corruption) Damage to computer operating system Damage to your data, e.g. randomly changing figures in a spreadsheet Sending your personal files to others in the address book Open up your PC for remote control by hackers Sending viruses to other people …Some Risks… Financial Risks Auto diallers can dial premium rate numbers Theft of credit card/bank details (most banks will cover loss to promote online trade) Ordering something on-line that never turns up Repair cost of virus damaged PC Becoming victim of a scam …Some Risks Legal and Other Risks Breach of employer’s/ISP acceptable use policy Risk to privacy by email/internet monitoring Identity theft Libellous emails Prosecution for viewing/distributing illegal content Some Remedies… Spyware Detectors Designed to search and destroy spyware or adware, e.g. Ad-Aware Will only work with known spyware programs Will need to use the latest program to detect the latest products …Some Remedies… Anti-virus software Used to detect and remove viruses Needs to be updated regularly to be effective Can delete infected system files which will interfere with the operation of the computer Slows down the system …Some Remedies… Internet Content/Email Filtering Commercial software is available to provide different levels of web/email filtering, e.g. NetNanny, CyberPatrol, etc Can use IE’s built-in Content Control with password to create a list of approved sites (almost foolproof, except for hijacked websites) Nothing is 100% foolproof …Some Remedies… Firewall Stops your PC being hacked from the Internet by blocking unsolicited incoming traffic Slows down PC performance Can interfere with some communications programs …Some Remedies Pop-up Blockers/Stoppers/Killers This type of software will stop most pop-up advertising windows appearing during internet browsing Can interfere with some websites using this feature but easy to over-ride Best Practice… Abide by your employer’s/ISP’s Acceptable Use Policy for Internet and Email Always make regular backups of your work on the PC Remember, unless your email is encrypted then it will be readable at every stop from start to finish Beware of hoax virus warning emails that ask you to take actions such as delete files from your PC or forward the email to everyone in your address book. Regularly scan your PC for Adware/Pestware etc using latest version of software such as AdAware …Best Practice… Keep your anti-virus program up to date – it’s only as effective as the last update Ensure your Windows operating system is up to date by downloading directly from Microsoft. Use Firewall software to keep out uninvited guests (hackers can break into your PC and use it if it is not properly secured) Use internet content control or other suitable filtering software to protect children from accessing inappropriate content Create a secondary email address (e.g. with Yahoo) for registering on websites and subscribing to mailing lists …Best Practice… Use complex passwords, e.g. combination of lowercase and uppercase letters plus numbers Always log out or lock your PC if leaving it unattended in an open area If you do any on-line shopping then consider getting a separate credit card with a small credit limit Regularly purge out temporary internet and history files from your browser Never open any unsolicited/unexpected email attachments – even if they appear to be from a trusted source. Turn off Preview Pane in Outlook/Outlook Express to prevent activating viruses inadvertently …Best Practice Never provide your personal or financial details on a web page that is not secure (look for the small padlock security symbol) Never respond to junk email even if it gives the option to de-register from the mailing list Never apply Windows patches or updates sent through email Never send confidential/sensitive information via email, e.g. credit card details Never say you haven’t been warned! Remember Internet’s 4 Us Unreliable Unpredictable Unregulated Unaccountable Special Offer All Hikmat members entitled to one free on-site Annual Service to clean up their PC, courtesy of Biztech Solutions Alternatively, you can request a free CDROM with free versions of Pop-up Stopper, AVG Anti-virus, ZoneAlarm Firewall, and Adaware Any Questions?