Professional Audio Logging and Call Recording Systems

All information is subject to change without notice. Publisher assumes no responsibilities for errors and/or omissions in this document. © Copyright 2015. All Rights Reserved.

V10.8.0 02/2015

Total Recall VR :

Basic Overview

 Professional communications recording systems for critical applications.

 Capture audio and call data from Analogue, Radio, VoIP, RTP, Console, DMR and/or PRI ISDN communications protocols.

 Rack-Mount, Desktop, Server & “Tiny Box” enclosure options.

 Remote Manager (Basic Monitoring, Search and Management PC App) included free.

 Optional (Paid) Advanced PC Apps

Total Recall VR :

Key Benefits

 Affordable: Best cost per channel without compromise on features.

 Reliable: Stable, fast and secure Linux O/S, with built-in hardware redundancy.

 Secure: Tamper-proof recording format and multi-level access control.  Powerful: Comprehensive recording, search, monitoring and playback capabilities.

 Flexible: Seamless integration with major communications systems. Hybrid recording and easy upgrade capabilities.

 Accessible: Remote access and control options included license free.

Total Recall VR :

Technical Partners

 ‘Deep’ integration with selected mission-critical communications providers:

Total Recall VR :

Common System Features

 All servers are based upon CentOS Linux operating system – fast, stable and secure.

 Hybrid protocol recording support – Combine VoIP, DMR, ISDN and Analog for a single-server solution to all your recording needs.

 Archive calls to CD/DVD, Blu-ray, Network Storage and/or USB device.

 Synchronise with network time via NTP.

 SMDR Integration Support  Record-on-Demand, via phone key or taskbar application.

 Multiple languages supported Analog (2-wire POTS) VoIP (

SIP, H.323, RTP

) Radio/DMR ISDN (

PRI E1/T1

)

Total Recall VR :

LinX Omnia

 Supports up to 60 analogue channels, plus 60 channels of VoIP, RTP, DMR and/or ISDN per server.

 Swappable, Mirrored RAID-1 HDD Storage. Store up to 700,000 hours on-board.

 Dual Hot-Swap PSU.

 Built-in LCD, Keypad and speaker – fully self contained call recording, search and playback system.

VoIP (RTP, H.323, SIP, DMR) ISDN (PRI E1/T1) Analog (2-Wire POTS)

Total Recall VR :

LinX Altus

 Supports up to 72 analogue channels, plus 30 channels of VoIP, RTP, DMR.

 Optional Dual HDD RAID-1 storage, and/or Hot-Swap PSU.

 600,000 hours on-board call storage.

 Built-in LCD, Keypad and speaker – fully self contained call recording, search and playback system.

VoIP (RTP, H.323, SIP, DMR) Analog (2-Wire POTS)

Total Recall VR :

LinX Neos

 Supports up to 24 analogue channels, plus 30 channels of VoIP, RTP, DMR.

 Compact, quiet yet robust desktop enclosure.

 600,000 hours on-board call storage.

 Built in 7” widescreen control panel: completely self contained.

 Excellent cost efficiency per recording channel.

VoIP (RTP, H.323, SIP, DMR) Analog (2-Wire POTS)

Total Recall VR :

Classic Rack

 Supports up to 60 channels of Analog/Radio per system.

 Combine 8 VoIP and 8 Analogue channels in hybrid mode.

 Robust 19” Rack Mountable enclosure.

 Tilting LCD control panel ensures easy operation at any height in a communications rack.

 Cost effective rack mount call recording solution.

Analog (2-wire POTS) VoIP (SIP/H.323 Only)

Total Recall VR :

LinX Essence

 Supports up to 60 simultaneous VoIP channels, RTP streams or DMR channels.

 Ultra-compact, available in GUI (with 10.1” LCD and custom keypad) or Server (PC access only) versions.

VoIP (H.323, SIP, RTP, DMR)

 Up to 600,000 calls on board HDD storage.

 Market-leading cost efficiency per channel for VoIP recording.

Total Recall VR :

LinX Evolution

 Supports up to 120 simultaneous VoIP/RTP/DMR channels, or 60 ISDN + 60 VoIP/RTP/DMR in Hybrid Mode.

 Compact and stylish Desktop enclosure, suitable for front office installation.

 Available in GUI (with 10.1” LCD and custom keypad) or Server (PC access only) versions.

VoIP (H.323, SIP, RTP, DMR) ISDN (PRI E1/T1)

 Up to 900,000 calls on board HDD storage.

Total Recall VR:

Remote Manager

 Included with unlimited installation licences as part of your Total Recall VR solution.

 Provides customisable access to search and monitor calls on the Total Recall system, as well as unit configuration and system log functions.

 Install on any Windows XP/Vista/7 PC, and connect to your Total Recall VR system via LAN/WAN/VPN or 56k dialup.

Remote Manager (Continued...)

 Monitor live calls, or search and replay completed recordings with ease via intuitive search parameters.

 Centrally monitor, search, configure and manage multiple Total Recall VR units, whether they are across the room or across the world!

 Save and Email calls in MP3, WAV or secure proprietary TRC file format.

 Add searchable notes to calls in progress, or after they are completed.

 Selectable channel access extends the benefits of Total Recall to everyone in your business, while maintaining compliance with your data security policies.

Remote Manager & Record-on-Demand

 Multiple user access levels ensure that specific users have appropriate control and access over recordings on their extension(s).

 User configurable channel access expands the benefits of recording to more employees, while maintaining system security.

 Optional Record on Demand (via taskbar application or DTMF where available) gives users additional configurable control over what is recorded on their extension, adding to the security and functionality of your Total Recall solution.

Advanced PC Apps

    

Browser

: The ‘All Inclusive’ option. Advanced search & replay of calls on diverse TRVR systems and archives. Incident reconstruction & multi-track waveform playback.

Event Player

: Incident reconstruction & multi-track waveform playback.

Audio Player

: Easy playback, conversion and sharing of TRVR calls.

Archiver

: Centralised, continuous archiving for multiple TRVR systems.

Archive Doctor

: Archive integrity check & repair.

Who is benefiting from Total Recall VR

RIGHT NOW?

         Banking and Finance (Financial advisors, Stockbrokers, Branch offices) Emergency Services (Police, Fire, Ambulance, Private Security firms) Call Centres (Help desks, Service desks, Telesales) Homeland Security (Military Bases, Government Security Agencies) Public Utilities (Power stations, Water supply, Gas works) Transportation (Railways, Air Traffic Control, Fleet monitoring) Medical Services (Hospitals, Doctors Offices, Health Clinics) Correctional Facilities (Telephone, radio and intercom recording) Others (Government Departments, Mining operations)

Do You Have

TOTAL RECALL?

In an increasingly security conscious, results driven and litigious world, communications recording and logging is paramount to meeting your legal, duty of care and management requirements.

Total Recall VR offers your business a professional, highly automated and broadly adaptable solution. Security and training benefits can be achieved in every level of your business, with surprising cost efficiency per channel.

When your business depends on call recording, You Need Total Recall

VR!

Contact Us

CCNC Solutions

Head Office

1 Peter Parade, Old Toongabbie 2146, NSW, AUSTRALIA Phone: (+61) 0 413 453 026

Web: www.ccncsolutions.com.au

Email: [email protected]