Transcript Total Recall VR : Basic Overview

Professional Audio Logging and
Call Recording Systems
All information is subject to change without notice. Prolancer Pty Ltd assumes no responsibilities for errors and/or omissions in this document.
© Copyright 2012 Prolancer Pty Ltd. All Rights Reserved.
Total Recall VR : Basic Overview

Professional communications recording systems for
enterprise-critical applications.

Capture audio and call data from Analogue, Radio, VoIP
and/or PRI ISDN communications protocols.

Rack-Mount or Desktop enclosure options.

Remote Manager – Monitoring, Search and
Management PC software included license free.
Total Recall VR : Key Benefits

Affordable: Best cost per channel without compromise on features.

Reliable: Stable, fast and secure Linux O/S, with built-in hardware
redundancy.

Secure: Tamper-proof recording format and multi-level access control.

Powerful: Comprehensive recording, search monitoring and playback
capabilities.

Flexible: Hybrid recording and easy upgrade capabilities.

Accessible: Remote access and control capabilities included license free.
Total Recall VR : Common System Features


All servers are based upon CentOS Linux operating
system – fast, stable and secure.
Hybrid protocol recording support – Combine VoIP,
ISDN and Analog for a single-server solution to all
your recording needs.

Archive calls to CD/DVD, network storage, USB
device or (optional) high-capacity Blu-ray storage.

Synchronise with network time via NTP.

SMDR Integration Support

Record-on-Demand, via phone key or taskbar
application.

Multiple languages supported
VoIP (SIP,
H.323, RTP)
Analog
(2-wire
POTS)
ISDN
(PRI
E1/T1)
Radio
Total Recall VR : MAX Rack

Supports up to 60
analogue channels, plus
60 channels of VoIP
and/or ISDN per server.

Swappable, Mirrored RAID
HDD Storage.

Dual Hot-Swap PSU.

Built-in LCD, Keypad and
speaker – fully self
contained call recording,
search and playback
system.
VoIP (H.323, SIP)
ISDN (PRI E1/T1)
Analog (2-Wire POTS)
Total Recall VR : MAX Desktop

Supports up to 120 VoIP
channels, or 60 PRI ISDN PLUS 60
VoIP channels in hybrid mode.

Compact tower enclosure minimal server footprint.

Mirrored HDD storage, optional
RAID-5 and Hot-Swap PSU

All server configuration, call
search and monitoring functions
managed via Remote Manager PC
software.
VoIP (H.323, SIP)
ISDN (PRI E1/T1)
Total Recall VR : Classic Rack

Supports up to 72 channels of
Analog/Radio per system.

Combine 8 VoIP and 8 Analogue
channels in hybrid mode.

Robust 19” Rack Mountable
enclosure

Tilting screen and control panel
ensures easy operation at any
height in a communications rack.

Cost effective and highly featured
call recording solution.
Analog (2-wire POTS)
VoIP (SIP/H.323)
Total Recall VR : Classic Desktop

Supports up to 24 channels of
Analogue/Radio per system.

Combine 8 VoIP and 8 Analogue
channels in hybrid recording mode.

Compact & quiet enclosure.

Built in screen and control panel:
completely self contained.

Excellent cost efficiency per
recording channel.
Analog (2-wire POTS)
VoIP (SIP/H.323)
Total Recall VR: Remote Manager

Included with unlimited
installation licences as part of
your Total Recall VR solution.

Provides customisable access to
search and monitor calls on the
Total Recall system, as well as
unit configuration and system
log functions.

Install on any Windows
XP/Vista/7 PC, and connect to
your Total Recall VR system via
LAN/WAN/VPN or 56k dialup.
Remote Manager (Continued...)

Monitor live calls, or search and replay completed recordings with ease
via intuitive search parameters.

Centrally monitor, search, configure and manage multiple Total Recall
VR units, whether they are across the room or across the world!

Save and Email calls in MP3, WAV or secure proprietary TRC file format.

Add searchable notes to calls in progress, or after they are completed.

Selectable channel access extends the benefits of Total Recall to
everyone in your business, while maintaining compliance with your
data security policies.
Remote Manager & Record-on-Demand

Multiple user access levels ensure that
specific users have appropriate control and
access over recordings on their
extension(s).

User configurable channel access expands
the benefits of recording to more
employees, while maintaining system
security.

Optional Record on Demand (via taskbar
application or DTMF where available) gives
users additional configurable control over
what is recorded on their extension, adding
to the security and functionality of your
Total Recall solution.
Who is benefiting from Total Recall VR
RIGHT NOW?









Banking and Finance (Financial advisors, Stockbrokers, Branch
offices)
Emergency Services (Police, Fire, Ambulance, Private Security
firms)
Call Centres (Help desks, Service desks, Telesales)
Homeland Security (Military Bases, Government Security
Agencies)
Public Utilities (Power stations, Water supply, Gas works)
Transportation (Railways, Air Traffic Control, Fleet monitoring)
Medical Services (Hospitals, Doctors Offices, Health Clinics)
Correctional Facilities (Telephone, radio and intercom recording)
Others (Government Departments, Mining operations)
Do You Have TOTAL RECALL?
In an increasingly security conscious, results driven and litigious world,
communications recording and logging is paramount to meeting your
legal, duty of care and management requirements.
Total Recall VR offers your business a professional, highly automated
and broadly adaptable solution. Security and training benefits can be
achieved in every level of your business, with surprising cost efficiency
per channel.
When your business depends on call recording, You Need Total Recall!
Contact Us
Prolancer Pty Ltd
Engineering & Manufacturing Facility
Unit 6, 7 Millennium Court,
Silverwater 2128, NSW, AUSTRALIA
Phone: +61 2 8065 0850
Northern Hemisphere Office
Rua Padre Sebastião 12, R/C A,
3040-267 Coimbra, PORTUGAL
Phone: +351 911 754 048
Web: www.totalrecallvr.com
Email: [email protected]