Transcript Business Contingency Planning at DTCC

Business Contingency Planning at DTCC
Mark Vercruysse
Business Contingency Planning
Mission
• To guide the organization in the creation of a
tested plan which, when executed, will permit
an efficient and timely resumption of critical
business functions.
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• To minimize the potential disruption of
services to customers.
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Agenda
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BCP & Safety Structure
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Data Center
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Business Center
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Client Readiness
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Continuing Business Continuity Initiatives
BCP & Safety Structure
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Disaster Recovery Coordinators
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Interface with business department & their coordinators
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Coordinate recovery space and tests at the recovery site
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BCP Task Force
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Managing Directors from various corporate areas
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Tasked with identifying and recommending BCP initiatives
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Corporate Infrastructure Contingency Planning
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Focus business resiliency
BCP reports to C E O
BCP & Safety Structure cont’d
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Employee Safety and Security
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Coordinates safety in the workplace
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Coordinates fire drills, evacuations, points of assembly etc
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Corporate Command team
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First responder teams
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Safety awareness sessions
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Employee safety kits
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Data Centers
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Primary data center outside Manhattan
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Data centers in the NY Region and outside the region
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Route client traffic thru all sites daily
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Local IT staff on site
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Staff performs functions daily in each location
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Remote control of all data centers from any data center
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Command center calls distributed among sites daily
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An out of region center used during the August 2003
blackout
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Test permutations have increased
Data Replication
NSCC & DTC
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DTCC as of May 28 has implemented EMC’s SRDFA/STAR
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Required to reduce replication lag time
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Lag time has been reduced to < 2 minutes from 30 minutes
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Potential data loss
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Implemented 4 months ahead of schedule
Planned Data Replication
FICC
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DTCC will implement EMC’s SRDF-A/STAR for
FICC applications
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Testing started in 2006 with implementation
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Will be phased in by application
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First application in Q4 2006
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Completion in 2007
Simplifies recovery and is consistent with DTC &
NSCC entities
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Business Centers
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Staff decentralized
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Locations in NY and Tampa
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Sites operate in an active / active model
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Staff started to operate in Tampa - Dec. 6, 2004
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Operations staff on site as of Feb. 21, 2005
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Reduces the impact a regional event has on the business
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Reduces the effect a regional attack has on the staff
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Out of region business and data centers are not in same
city
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Video Conferencing
Client Readiness
• Developed communication requirements for clients
• Require dedicated backup connection
• Disaster recovery testing once a year now required
• Testing is now required from client’s primary and backup
sites to DTCC processing sites
• Utilize Government telecom program
• Telecommunication Service Priority (TSP)
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• Government Emergency Telecommunications Service
(GETS)
Pandemic Preparations
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• Social Distancing
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Sanitization program
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Essential staff
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Critical functions
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Remote access
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Continuous BCP Initiatives
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Building evacuation
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Client testing
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Command team
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Corporate BCP risk assessments
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First responder team
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Officer rotation program
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Pandemic preparations
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Safety training
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Tabletop exercises
Questions
George Perretti 212 855 – 8176
Email [email protected]
Ken Wright 212 855 – 1368
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Email [email protected]