Transcript introduction

MiCloud: Enterprise UCaaS (UK)
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Why move to cloud communications?
• Benefits derived from economy of scale / shared service
• Located in a secure, high availability data centre
• Multi Instance architecture realizes hardware savings
• Technical specialists ensure speedy & efficient support
• Business Agility
• Fully featured voice, unified communications and collaboration
• Support for flexible working (home & mobile workers)
• Simplified Support
• Agreed service levels
• Technology refresh / software updates included
• No need for in house specialists
• Commercial
• Benefit from new technology immediately - rapid deployment / without capital expenditure
• Predictable cost - price per month / user
• Frees up capital for core business activities
Why choose Mitel cloud communications?
1.Highly secure datacentre infrastructure
• Tier 3 Telecity datacentres
• Built on iLand Vcloud
• Leverages Vmware high availability
2.Business communications specialist
• Hundreds of call control features
• Wide range of IP telephones & devices
• Ideal for distributed / mobile organisations
3.Choice of deployment models
• On premise
• Cloud
• Hybrid
IN-OFFICE EXPERIENCE, ANYWHERE, ON ANY DEVICE
MiCloud: Enterprise UCaaS
Voice, unified communications and collaboration
MiVoice Business Hundreds voice features
Collaboration
•Auto attendant
•Hunt groups
•Automatic call distribution
•Class leading IP telephones
•Video conferencing
•Application / desktop sharing
•Webcast
Desktop & mobile clients
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Fixed, wireless & mobile
Secure instant messaging
Presence & availability
Softphone / video
RSS feeds
Unified Messaging
•Visual Voicemail
•Unified Messaging
•Recorded Announcements
•Single number identity
•Mid call features
•Call hand off
MiVoice
Business
Teleworking
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Extend desk phones over
broadband
MiCloud: Enterprise UCaaS
A closer look at the technology
• UCaaS elements
• MiVoice Business call control
• MiCollab Unified Messaging
• MiCollab Client for desktop and mobile
• MiCollab Audio, Video and Web conferencing
• MiVoice Border Gateway
• MiVoice Phones and Devices
• Each customer has their own vUCC instance
• Up to 250 (500*) users per instance
• Leverages VMware Vsphere capabilities
• Bring your own SIP trunk connectivity
• Includes software assurance and support
• Mitel Streamline enables IP over traditional twisted pair cabling
• Licences optimised for office, knowledge & mobile workers
* Planned Availability Q2 2014
MiVoice
Business
MiCloud: Enterprise UCaaS
Simple licensing based around four user types
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MiCloud: Enterprise UCaaS
MiVoice IP Phones and Devices
Executive Phone
Premium Business Phone
Accessories
Mainstream Business Phone
Entry Enterprise Phone
Mainstream Key System Phone
MiVoice Conference and
Video Unit
Entry Key System Phone
Integrating devices
Basic IP Phone
(Single Number Identity)
Attendant Consoles
MiCloud: Enterprise UCaaS
In Summary
Feature rich unified
communications and
collaboration
Predictable
communications
Focus on core business
activities
• Hundreds of voice features
• Wide range of IP telephones
• Licencing for office, knowledge & mobile workers
• Agreed service level
• From a secure tier 3 data centre
• Reduced time to service
• Simple price per user per month
•No need for specialist IT staff
•Technology refresh / upgrades are included
•IT staff freed to focus on business process improvement
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THANK YOU
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