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Grow Your Business
with the Mitel Applications Suite
PSG Networks
Mitel Business Partner
Key Challenges
• Less Diversified
• Accessibility
• Maintain Profitability with
Fewer Resources
• High Degree of
Responsiveness
Staffing
• Sharing intelligence
in a dispersed
organization
• Peak calling times
Financial
• Overhead reduction
Business
Communication
Operations
• Business continuity
• Calls to sales
• After hours
messaging
• Sales & customer
service
Customer
Focus
• Advertising
Effectiveness
• Service
quality
Consolidate, simplify,
standardize,
protect and automate
•Your
Relationship
building
IT infrastructure
• Personalization
Mitel | Confidential
7/7/2015
slide 2
Mitel Applications Suite
(Release 1.2)
Mitel Speech
Auto Attendant
Mitel
Teleworker
Mitel
Unified
Communicator
Mobile
Mitel
NuPoint
Unified
MessagingTM
Mitel Audio
& Web Conferencing
Mitel | Confidential
7/7/2015
slide 3
Mitel Application Suite Value Add
Increased
generation
decreased
reduced
costs
Mitel | Confidential
7/7/2015
slide 4
Mitel Applications Suite: Tailored to Your Needs
MAS Multi-App Base
(FULL)
MAS Messaging &
Conferencing
MAS Mobility
• NuPoint Messenger
• NuPoint Messenger
• Teleworker
• Speech Enabled
Auto Attendant
• Speech Enabled
Auto Attendant
• Unified
Communicator
Mobile
• Audio and Web
Conferencing
• Unified
Communicator
Mobile
MAS AWC Single App
• Audio and Web
Conferencing
• Audio and Web
Conferencing
• Teleworker
Mitel | Confidential
7/7/2015
slide 5
Why Mitel Application Suite ?
Competitive Differentiation
Small
20 - 249
Medium
250 - 499
Mid-Market
500 - 999
Offer full set of UC applications on a single server
Consistent integrated administration
Consolidated end-user portal
Software only solution
Mitel | Confidential
7/7/2015
slide 6
Customized to Fit Your Needs
Customer Service / Office Administrator
Multiple support roles, main customer service
and access point to the business
Senior Executive
Constantly on the go, work 24x7,
require immediate access to corporate,
customer, supplier information
IT Manager
Multiple technology hats –
voice and data, requires easy
to install and manage
solutions, do more with less
Knowledge Worker /
Manager
Remote / Home Office
Multi-tasking, work from home
after hours to support global
requirements.
Sales / On-site Service & Support
Need to work both inside, or outside of the
corporate network (customer site, supplier
office, warehouse)
Mitel | Confidential
7/7/2015
slide 7
Mitel Unified Communicator Mobile
Seamless twinning of office
desktop phone with mobile, home
phones or any other number
Extends a range of common PBX
features to twinned mobile
Access company directory, on-net
dialing, business features from
your mobile device
Mitel | Confidential
7/7/2015
slide 8
Mitel Speech Auto Attendant
Facilitate 24 x 7 access
to information
Improve productivity
Improves return on investment
A professional first point of contact
with a consistent user experience
Mitel | Confidential
7/7/2015
slide 9
Mitel Teleworker
Extend employee availability
and company accessibility
Reduce mobile and long
distance phone charges
for teleworkers
Secure
Mitel | Confidential
7/7/2015
slide 10
Mitel Audio and Web Conferencing
Reduce travel time
and expenses
Eliminate costly hosted
services expenses
Share sensitive information
in a secure workspace
Track and bill client calls
Mitel | Confidential
7/7/2015
slide 11
Simplified Administration
Single web-based console
– Consolidated system configuration
and administration
– Shared common data elements
Manage all applications, users
and end points
– exception Mitel Audio and Web
Conferencing
Standard user templates enable
quick user setup
Mitel | Confidential
7/7/2015
slide 12
Mitel Application Suite
Software Assurance
End to end Software Assurance Coverage for MAS 1.2 for 3300 ICP
and 5000 CP deployments
Upgrade from MAS 1.1. to 1.2, 13 months of free SWA coverage
included
Simplified access to the latest software updates, new functionality,
and regional access to technical assistance as applicable
Strengthen the value of the investment in a Mitel Unified
Communications Solution with a focus on generating financial,
operational and strategic returns.
Mitel Software Assurance
Lifecycle Cost Certainty, Service Improvement & Continued UC Evolution
Mitel | Confidential
7/7/2015
slide 14
Mitel: Enabling Business Success
Expand Business Capabilities
Save Money
Reduce On-going
Management Costs
Enhance Customer Service
Increase Productivity
Solutions that tie ROI to Concrete Results
Mitel | Confidential
7/7/2015
slide 15
Thank you
The information conveyed in this presentation, including oral comments and written materials, is confidential and proprietary to Mitel and is intended solely for Mitel®
employees and members of Mitel’s reseller channel. If you are not a Mitel employee or a Mitel reseller, you are not the intended recipient of this information and are not
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protect its confidential and proprietary information, and failure to comply with the foregoing may result in legal action against you or your company.