Transcript Al Ghurair - Sidat Hyder

e-Learning: The Value
Proposition
Syed Farhan Mahmood
Group Human Resource Manager
Al Ghurair Investment - UAE
Best Practices Day – 19th October,2010
E-learning is defined as …
“A wide set of applications and processes,
such as Web-based learning, computer-based
learning, virtual classroom and digital
collaboration.
It includes the delivery of content via Internet,
Intranet , audio , video, satellite broadcast,
interactive TV, and CD-ROM”.
e Learning
• E Learning is a Methodology
• E learning is about Speed, Flexibility, Multitasking
• E learning is for any one, any where, any time
• E learning is facilitated not taught
• E learning is what the net generation wants
• E learning can have face to face session
• E learning replaces Class room not Trainer
• E Learning Saves $, & Enhance Profitability
Everyone Asks
How can we do more with less?
Critical Needs:
• Reduce training budget without sacrificing effectiveness
• Reach more learners at the same time, different
locations, different level, with multiple topics
• Gain Local & Global Knowledge at lower cost
• Pre and Post online Assessment & Learning path
• Reduce or eliminate travel costs, time & Risk
• Ensure productivity and minimize away from work
The Answer: Implement E Learning
The Traditional approach
Technology-Enabled Learning
•
•
•
•
•
•
•
•
•
•
•
•
•
•
Classroom based
One time event
Apart from work
Inconsistent
Inflexible scheduling
Travel required
Impossible to scale, inefficient
Online or blended
Continuous
In the flow of work
Consistent
Anytime, anywhere
No travel required
Efficient, economical and scalable
Turning to the Cost side of the
equation
• eLearning requires very little to no training administration, Planning,
Scheduling, Venue, Print Materials, Stationary, Course bookings,
Traveling. Trainers Availability
• The Cost per person for the training is considerably lower with No travel &
lodging cost.
• 40-60% cost savings when comparing instructor-led courses with
technology-delivered courses.
• The Time & Productivity lost from being away from the job.
• The training time may also be less, given the ability to take just the
required training modules.
• Training plans and progress is updated automatically classrooms or
updating training records. Most LMS systems automate or eliminate these
processes.
Continuous Learning vs. Event Learning
Retention
%
100
90
1
2
3
4
5
6
80
70
60
50
40
30
20
10
Source: Creative Training Techniques
Exposed to idea 6
times in 30 days =
90% retention
Drops to 10% in
30 days
ROI with Technology-Enabled Learning
Reduction in:
•
•
•
•
Training travel costs
Training fees
Time away from job
Number of training vendors
Improvement in:
•
•
•
•
Learning impact and retention
Response time to changing needs
Employee satisfaction
Employment brand
e Learning Growth Model
• A five-stage framework that maps the path to
learning maturity for an organization and its
programs
• Creates a focus on aligning learning to talent
needs and attaining the critical objectives for
each stage
Where would you like your
organization to be in
1 to 3 years?
• Provides sound strategies that increase the
overall performance of learners and teams and
accelerate business results
Stage 3
Stage 2
Strategic
Stage 1
Target
Supplement
Manage
Learning
Align
Learning
Initiate
Learning
Break
Through
Stage 5
Stage 4
Optimize
Systematic
Enterprisewide
Learning
Integrate
Learning
Increased Organizational Strength
Build Organizational
Advantage
Increase Job
Performance
Lower Training
Costs
Performer
Focused
Business
Focused
Stage 5
Skills
Focused
Stage 3
Stage 2
Strategic
Stage 1
Target
Supplement
Manage
Learning
Align
Learning
Initiate
Learning
Break
Through
Stage 4
Optimize
Systematic
Enterprisewide
Learning
Integrate
Learning
Business Drivers
Stage 5
Optimize
Stage 4
Systematic
Stage 3
Strategic
Stage 2
Target
Stage 1
Supplement
‘Business Success’ – link performance of
human capital to competitive advantage
‘Talent Needs’ – integrate key learning
assets with talent management efforts
‘Increased Value’ – align learning to critical
job roles and increased need for talent
‘Maximize Investment’ – increase savings
by expanding learning content & services
‘Address Demand’ – expand learning
content to address a backlog of requests
Talent Development Goals
Stage 5
Optimize
Stage 4
Systematic
Stage 3
Strategic
Stage 2
Target
Stage 1
Supplement
‘Talent Management’– ongoing integration
of learning into human capital efforts
‘Performance’ – support consistent
increase in workplace performance
‘Address Key Roles’ – increase capacity to
address & train for critical competencies
‘Learning Services’ – increasing assets and
interaction between manager and learner
‘Introduce e-Learning’ – provide learning
assets for learners and to build new skills
Learner Usage – Matrix
Stage 5
Optimize
Stage 4
Systematic
Stage 3
Strategic
Stage 2
Target
Stage 1
Supplement
‘Saturation’ – 90% plus learners are using
the available learning assets
‘Late Adopters’ – 80% plus learners are
using the available learning assets
‘Acceptance’ – 60% plus learners are using
the available learning assets
‘Critical Mass’ – 30 to 50% learners are
using the available learning assets
‘Early Adopters’ – 20 to 30% of learners are
using the available learning assets
e Learning Growth Model
A framework that maps the path through
stages of learning maturity
•Aligns learning to critical needs and business drivers
•Provides strategies to increase performance and accelerate business
results
Goal State:
Where do
you want
to be?
Stage 2
Target
Stage 1
Supplement
Stage 3
Align
Stage 4
Integrate
Stage 5
Optimize
E learning gets a boost in Pakistan
• SkillSoft the largest e learning company Globally is coming
to Pakistan in Partnership with Sidathyder
• SkillSoft Fiscal Year 2010 revenue was $315 million
• Ownership or control of all major products
• Increases ability to respond to customer needs and ensure
integration of content and delivery systems
• Mature, Level 4 SaaS Technology
• Offerings cover wide spectrum of enterprise learning needs with
courses, simulations, online books, videos, live virtual ILT classes,
24x7 online
• 600+ customer-facing employees to help ensure customer success
• 14% of revenue invested in R&D in FY 2010
Self Study e-Learning
Business Skills
IT Professional
Desktop
Legal Compliance
• 870+ English titles
• 2,100+ localized titles
• 1,500+ English titles
• 300+ localized titles
• 260+ English titles
• 680+ localized titles
•
•
Comprehensive collections cover a wide range of enterprise needs
Courses are constantly being updated and added in response to
customer input
Proven instructional design model and engaging presentation
Job Aids, SkillBriefs and SkillSims to reinforce learning and ensure
knowledge transfer
70+ English titles
6 localized titles
ES&H
• 120+ English titles
• 80+ localized titles
Books24x7 : 25,000+ Titles and Growing
®
Books24x7 Core (SkillChoice)
ITPro™
8,800+ titles
BusinessPro™
6,150+ titles
OfficeEssentials™
470+ titles
ExecSummaries™
ExecBlueprints™
ExecSuite™
440+ summaries of
best-selling business books
935+ articles authored
by C-level execs
ExecSummaries, ExecBlueprints
with 300+ executive focused titles
ITIL®
FinancePro™
EngineeringPro™
16 Official ITIL
curriculum guides
1,100+ titles
2,500+ titles
GovEssentials™
AnalystPerspectives™
Well-BeingEssentials™
1,100+ titles
2,800+ reports
1,100+ titles
Premium Executive Content
Specialized Collections
Advantages of e-Learning
Empowerment:
Putting the responsibility for
learning in the hands of learners.
•Access: Making training more available to learners.
•Cost: Reducing direct and indirect training costs.
•Content: Increasing the scope of offerings/Global Perspective.
•Relevance: Making training more meaningful to people’s work.
•Speed: Responding to constant change and rapid product innovations.
•Efficiency: Avoiding scheduling and booking Trainers & Venues.
•Business: Using fast, effective learning as a competitive weapon.
•Convenience: Letting time-pressured students learn at the best time.
Thanks
“Begin with the end in mind.”
- Dr. Stephen R. Covey
Q&A