Transcript ITInduction - University of Manchester

IT Induction for
Postgraduate
Students
Online support
Online Getting Started Guide
 www.itservices.manchester.ac.uk/gettingstarted
Outline
 IT Sign Up
 Accessing computers
 Accessing key services using the Student Portal
 What to do if you have a problem
 Additional services
 Students Off-Campus
 Security Issues
 Useful Links/Resources
IT Sign Up
IT Sign Up: Getting access to your
computer account
 Where?
 Any cluster PC (see on screen instructions)
or
 On the web using the IT Account Manager
(www.manchester.ac.uk/itservices/itaccountmanager)
 What do I need?
 Your student ID number (this should be in the information you
have already received and can be found on your ID Card)
 What if I need help?
 If there are problems after this session, then please see the
IT Service Desk in the John Rylands University Library or the
Joule Library
IT Sign Up
IT Sign Up: What do I get?
This process is essential for you to use the
central IT services at the University
It will
Give you your ‘Username’
Give you your University Email address
[email protected]
Tell you where to access your email
Tell you where to find your personal web
space
IT Sign Up
IT Sign Up: Passwords
You must create your own password
Make sure that it follows good practice
It must be between 8 and 14 characters
and contain at least 2 numbers
Make sure you fill in the password
recovery section of the IT Account
Manager site so that your can recover
your own password in case you forget it
IT Sign Up
IT Account Manager
 Once you have
signed up you can go
back into
IT Account Manager
and
 review your details
 change your password
 www.manchester.ac.uk/itservices/itaccountmanager
IT Sign Up
IT Sign Up: Returning Students
 You do not need to go through IT Sign
Up
 You will still have access to your old
email and P: drive
 Your email address should automatically
be changed to
[email protected]
IT Sign Up
Username
You must remember your username as it
cannot be changed
At IT Sign Up you agree that you are
responsible for any actions that take place
on a computer where your username has
been entered
 Don’t leave a computer without logging off
 Don’t give other people your username &
password
IT Sign Up
Usernames look something like
this…
mftx1ar2
This is NOT the same as your Student
Registration System username
Accessing computers on campus
Where can I access a computer?
Centrally supported:
 University Place, open 24 hrs
(ground floor, residential block,
building 37a on the Campus Map)
 John Rylands University Library
(library opening times)
 Owens Park
 www.itservices.manchester.ac.uk/pcclusters
Accessing computers on campus
Clusters local to you are in…
 Bridgeford Street
 Ellen Wilkinson
 Samuel Alexander
 Mansfield Cooper
 Martin Harris
 Oddfellows Hall
 Williamson
For details see
 http://www.manchester.ac.uk/humanities/ict/facilities/clusters
Student Portal: Access to key services
Student Portal
 Gateway to key
services and
information
 Access via
StudentNet
 http://www.studentnet.manchester.ac.uk
 or access directly at www.manchester.ac.uk/portal
Log in using your central username & password
Student Portal: Email
Student Portal: Email
 University webmail
 You must check this
account as it is
 Used by the University
 Linked into other systems
e.g. library
Allocated 500 MB of space
 You can always forward to an existing email account
(with Mail Account Manager from within webmail)
 http://webmail.manchester.ac.uk
Student Portal: Email
Where do I get help with email?
For full documentation, FAQs, and access
to Mail Account Manager
www.manchester.ac.uk/itservices/studentemail
ICT Office ‘Getting Started’ resources
provide an overview
www.manchester.ac.uk/humanities/ict/training/res
ources/getting-started/index.html
Student Portal: Personal Storage
Student Portal: Personal Storage
 P: drive on the web
 Access to files stored
on your Personal
Network Storage over
the web
Or
 Via ‘My Computer’ on a University PC
 At least 200 Mb network space per student
 http://pdrives.manchester.ac.uk
Student Portal: VLE
Student Portal: the VLE
 Blackboard is the
University Virtual
Learning Environment
(VLE)
 Used to support online
teaching and learning
by providing access to
resources:
Course materials • Online assessment • Discussion boards & chat rooms
 http://blackboard.manchester.ac.uk
Other core services: Saving files on campus
Where can I save files?
 Personal Network storage P: drive
 Memory sticks are
supported
 Most University PCs have
CD writers
 Please DO NOT use Floppy
Disks or C: Drive – you may
lose your data
Other core services: Printing on campus
How can I print?
 Each cluster machine
already has a default
printer installed
but
 You can print to any other
printer on the network
 Double click on the printer
icon on the desktop
Other core services: Printing on campus
Where do I get help with printing?
 For full documentation, location of print robots
and charges go to
www.manchester.ac.uk/itservices/printing/
 ICT Office ‘Getting Started’ resources provide an
overview
www.manchester.ac.uk/humanities/ict/training/re
sources/getting-started/index.html
Other core services: Software
Software
 Full list of applications are available at
 www.manchester.ac.uk/itservices/applications
 Faculty & School specific applications
 Visit the Electronic Software Download
site to download additional software
 www.software.itservices.manchester.ac.uk
http://www.manchester.ac.uk/itservices/personalwebpages
Other core services: Software
Software: Windows and Office
Currently the University uses
Microsoft XP and Office 2007
www.itservices.manchester.ac.uk/newmicrosoft/
http://www.manchester.ac.uk/itservices/personalwebpages
Other core services: Personal Web Pages
Personal Web Pages
Most Schools have signed up to support
their students accessing this service
For guidelines, how to use the service and
links to Faculty specific resources see
 www.manchester.ac.uk/itservices/personalwebpages
http://www.manchester.ac.uk/itservices/personalwebpages
Other core services: Developing your IT Skills
Developing your IT skills
Various providers of support
 Discipline/School
 Humanities ICT Office learning resources
www.manchester.ac.uk/humanities/ict/training
 University IT Services Online Training
Materials
www.itservices.manchester.ac.uk/trainingcours
es/trainingresources
Other core services: Developing your IT Skills
Developing your IT skills
European Computer Driving License
Demonstrate your competency in different
areas of computing
www.itservices.manchester.ac.uk/training
courses/ecdl
Security
Security
 Details in the Guide to IT Services
 www.manchester.ac.uk/itservices/security
 Use email safely
 Create secure passwords
 Use anti-virus software on your home
machine/laptop
 FREE software:
www.itservices.manchester.ac.uk/secure-it/antivirus/
What do I do if I have an IT
problem?
IT Problems
 Familiarise yourself with the services in the
Guide to IT Services
 Use the web resources
www.manchester.ac.uk/itservices/
www.manchester.ac.uk/humanities/ict/
In particular check the Service Availability/Service
Notification System
 Access the Service Desk
‘Submit a problem online’ via
www.manchester.ac.uk/itservices
(0161 30)65544
 John Rylands University Library and Joule Library
Additional Services
Students Off-Campus
 Email
 https://webmail.manchester.ac.uk
 P:drives on the web
 https://pdrives.manchester.ac.uk
 The Portal
 www.manchester.ac.uk/portal
 VPN
 For access to additional services such as the
Electronic Software Download service
 www.manchester.ac.uk/itservices/vpn
Additional Services
Halls of Residence: HORNET
 Info point Sessions
 in various Halls of
Residence during start of
term.
 Weekdays 4pm -6pm from
22nd September to 3rd
October
Support site
www.manchester.ac.uk/halls/internet
Additional Services
Additional Services
 Purchasing IT goods
 http://buyit.itservices.manchester.ac.uk/personalpurchases/
 PC Repairs
 http://buyit.itservices.manchester.ac.uk/personalpurchases/it
equipmentrepaired/
 Wireless Access
 www.manchester.ac.uk/itservices/roaming
 Renting a laptop or computer
 www.manchester.ac.uk/library/usingthelibrary
 Colour poster printing service is available in the Kilburn
Building (charges apply)
Any questions?
This concludes the presentation
You will now go through the IT Signup
process
IT Sign-Up
 Press the Ctrl+Alt+Delete keys
 Username = signup
 Password = signup
 Follow the IT sign-up process (page 2 of the
booklet ‘A Guide to IT services’)
* If you encounter any problems please ask for
help!
 Log out of the PC
 Start >Log off