Transcript Pääotsikko tähän

Elektroniska resurser:
utmaning för dagens bibliotek
Minna Koivumäki 19.3.2010
Greetings from London/ASA Conference 2010
ASA=Association of Subscription Agents and Intermediaries
Scientific publishers and libraries attend the conference:
• 2009 was the year of pessimism and uncertainty
• Worldwide recession affected most the library world in the US
where private universities had funds linked to stock market
• The world’s libraries in common are struckling with increased
budgets
• Also many publishers have been trying to keep the yearly
price increase at a lower level – ofcource – they also want and
need to sell their stuff
Greetings from London/ASA Conference 2010
• Association of Research Libraries ARL, a nonprofit membership
organization of 124 main research libraries in North America
(USA + Canada)
• Recession: budget cuts 2010 in for example in Harvard and
Yale libraries are about 30%, back to 2007 stage, budget cuts
also in the middle of the year
• This causes severe problems in the libraries, must find many
clever solutions to cope with the situation
• Tendence from print to online
• The situation in Europe is not as bad
• “Try harder to get it right” but don’t cut on services – service
is most important and customers react immediately if service
level is decreased, hard or almost impossible to get the
service level back afterwards
ALPSP survey 2009
ALPSP =
The Association of Learned and Professional Society Publishers
• Some figures from their survey
Are Librarians still happy with the Big Deal?
Are Librarians still happy with the Big Deal?
Looking ahead –the next 3 years
What is driving you to reduce Big Deal
expenditure?
Greetings from London/ASA Conference 2010
• Shift happends already from big deals to better/new deals
• Ideal for smaller libraries – yes, but also for big ones - more
accurate e-access, better value for money
• Is price&cost the sole measurement? The content itself must
have value!
• Core titles subsidise titles of low academic value
• Small publishers are not in the big deals – lots of relevant
high ranked material is missing
• Inflexibility of big deals = inhibit library’s ability to develop
collections to meet users’ changing needs - most important is
that the library’s customers can access the material they need
• The “thing” should be: Pay for what you really use – but how?
Greetings from London/ASA Conference 2010
• Libraries are not happy with the deals if the length and the
content of the deal bound them too much - libraries don't
have 'annual' opt out clause - multi-year contracts are not so
valued any more
• Is it possible to negotiate better terms?
• Large scale cancellations will happend
• Libraries cannot get additional funding this financial year so
they will have to monitor carefully…
Greetings from London/ASA Conference 2010
• Do libraries have to cut their book budgets even more? In the
future’s e-library it will be like this: Content = journal article
or book chapter, who cares! (Now 47,8% of monographs are
not used, 3,71% are circulated)
• Now e-journals are taking money out of the books
• We should see the future and create get new ideas and deals,
LM informasjonstjänester has started negotiations with
publishers – we all need new aspects, new views
• Library managers are keen to adopt new forms of working
more suited to the digital age
• Library managers also recognize a need to go beyond
measuring activity to demonstrating value
Greetings from London/ASA Conference 2010
• Librarians have some ideas how the big deals could be better
and also what the future library’s new and better deals could
be like
• Not for its own sake ... but because the effective
dissemination of research should matter to us all
• What is really important becomes clearer
• Anyhow buying power of different and maybe also new
smaller consortia must be always considered
• There remains a demand for services in the library’s world
• Libraries and subscription agents/intermediaries working
together is a way to a successful future - we can also show
the new world to the publishers
Greetings from London/ASA Conference 2010
• Library is a research institute’s laboratory where the research
is done, how good can it be? How will it be funded? How good
IS that lab, what matters?
• Library managers and staff could see the current difficulties as
being an opportunity to rethink what ‘library’ means in the
twenty-first century, (through benchmarking and performance
indicators), and think more about the positive impacts of
student learning, research performance and other key aspects
of the organization
• Is our research up here needed any more? If no substantial
funding, will the research move to China and India? They are
really growing fast and are the world’s 2nd biggest research
community. (Mexico, Argentina and Brasilia also rising.)
• Moving strongly to e-only, medical resources are most read in
e-format
Greetings from London/ASA Conference 2010
• What can a library/consortium learn from their own usage
statistics and the big deal usage statistics? This is becoming
more and more important. To be able to compare the different
figures in the right way in your own library.
• Does your library use usage statistics on the yearly basis?
• Do you have simple means for that? It’s almost impossible to
cope with without the statistics and to means to use them
Greetings from London/ASA Conference 2010
• Some more key findings in Europe:
• No major changes in Europe to big deal expenditure for 2010
• 2010 still high renewal rate (96% for big deals, but
cancellations or downgrades beginning to increase –possibly
indicating market for big deals has now matured
• Still many positive endorsements of big deals: “We are true
believers in them”
• But also critical comments begin to rice too: “Absolutely hate
the constraints they come with”
Greetings from London/ASA Conference 2010
• Libraries shouldn’t make cuts of valued high impact content
and staff and shouldn’t cut off service at all (already second
opinion on this!). It is hard or even impossible to rebuild the
service again afterwards in every aspect. Libraries should now
try harder to get “it” right and learn to use all the means that
are available.
• Likely to have to cut back, and this will be done looking at
usage primarily.
• Will depend entirely on the institution’s decisions about our
recurrent budget. Cancellation of big deals could be a
possibility!
• 2010 and 2011 will be tough and the combination of online
initiatives, pricing and the effects of the global recession
probably means that 2012 and beyond will be different for all
of us. – But different doesn’t mean worse. It’s up to us.
One more study
• December 21, 2009—London, UK—CIBER research group at
University College London
• Global library survey that concerns challenges, trends, and
best practices during tough economic times
• The survey was completed by 835 institutions around the
world. Anyone may receive a complimentary copy of the final
report by registering at
http://www.ebrary.com/corp/inforequest/survey2009.jsp.
What will happend? Be prepared to expect the
unexpected...
"There will never
be a mass market
for motor cars —
about 1,000 in
Europe —
because that is
the limit on the
number of
chauffeurs
available!" —
Gottlieb Daimler,
inventor of the
gasoline-powered
automobile, 1889
Part II
e-knowledge’s short history
• In the 1990’s first the cd-roms (off-line)
• From 1998 on e-journals (on-line –knowledge) started for
good and the publishers’ really started to push it to the
market
• Universities are the pioneers of buing and their students are
the pioneers of using the e-knowledge
• The former university students take the habit of using the eresources to the world and by that the need and the usage of
e-resources rice
e-knowledge’s short history
• The nordic countries have been among the pioneers
• The library staff and decission makers and the subscription
agencies have been there for the change
• Broad e-resource buying in different types of libraries started
in Finland rapidly 2005 ->
• The publishers don’t have any common normes or standards
of how to offer and price the e-resources – that’s a problem
What has happened in the library world after the
year 20??
• The library funding has been under very strick consideration
• So how can we motivate our library’s buyings and the bugdet?
• How can we measure the value of our bought material in our
costomers’ point of view?
• Usage statistics and overlappin analysis are the best tools to
analyse the money spend and the value of that amount of
money has given – although the smaller groups have their
own material which you have to consider a lot
• Sometimes more expensive resources for smaller groups of
users are more important than lots of ”just about ok” material
for larger groups – value counts!
• You must always be able to give the accurate reason of
buying to the money holders
LM informasjontjenesters solution is ERC
• The direction is clear – electronic publications will be more
and more strong and an every day thing in different libraries
in many ways
• LM informasionstjänester has been able to grow and has been
able to take care of the needs of different libraries since the
beginning of e-recources came into life – we have our ERC
team = Electronic Resources Consulting –team and service
• Our ERC concentrates with its long deep knowledge of the
knowing of e-resources, its’ management and management
tools
• Our ERC is here to serve all and everyone
Case study: from print to online / 2 sites
Negotiation stage:
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Contact with the client
The client’s need of to change from print to online
Gathering and mapping the client’s material
Negotiations, meetings
Gathering of the FTE, R&D, number of beds (hospitals) etc
The decission of the license type (local 1 SITE/national/global
– IP-addresses)
• The deal to start working with the material
Case study: from print to online / 2 sites
Different customers
• Number of SITEs (national/globaalit sites), 1 site: for example
all buildings must be within 5 miles
• FTE-count (Full Time Equivalent, different ways of counting,
depends on the publisher)
• R&D (Research & Development)
• Beds – number of beds in a hospital
• The US Carnegie categories (TIERs)
• Only a couple of publishers sell e-material without counting
the sites (they count simultanious users, sim users)
Case study: from print to online / 2 sites
Product formats and authentication
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Print incl Online: online comes automatically with the
print/vat 0%, some different models (archive years)
Print + Online: online costs extra (broarder archives, better
search options) / vat 0%
Online Only (archives, better search options) / vat 25%
Besides the scientific publications also professional journals,
newspapers and magazines, which have onlines for just one
specified user/a certain amount of specified users, username
and password
E-books (ready collections or ”pick and choose”)
Databases
Case study: from print to online / 2 sites
Product formats and authentication
•
IP-trecognition (clear) (can also include restrictions of
simultaneous users)
Restricted IP-recognition (for example only 3 specified
computer based IP-addresses, not easy for anyone)
Username and password (a bit hard to use)
•
Remote use (Shibboleth etc)
•
•
Case study: from print to online / 2 sites
• Getting familiar with the customer’s subscribed material,
mapping it, organizing it publisher by publisher in order to get
if for 2 sites
• License and price negotiations with publishers and content
providers
• Negotiations take from weeks to months
• All gathered information (usage restrictions, licences etc) and
the prices are given to the client for evaluation
• More negotiations with the publishers
• The final material given to the client for the final decission
making
• Orders to LM informasjonstjenester -> the buying process
starts, orders to the publishers, paying process…)
• This whole round takes months
Case study: from print to online / 2 sites
• The decission of the way how the e-resources will be
administrated and used in the library
• How to offer the material to the end users
• The need to get a portal or does a relevant one already
exist
• ERAMS = Electronic Resource Administration and
Management System
• Usage statistics and overlapping analysis, linking and
resource management
• How to get the extra funding needed
• Probable trials uses
•
The decission
Case study: from print to online / 2 sites
Monitoring, updates, maintenance
• Updating the information about the purshased material and
changes in it
• Consortias, new consortias, own consortias
• Additional materials and new negotiations
• Possible claims
• Renewal orders
Case Study: Serials Solutions 360
The buying of administration and end user tools and devides,
their implementation and upgrading always goes on side to
side with the purchasing of the e-materials
•
•
•
•
•
•
•
•
Possible trial uses
The ordering of the products (360 Core, 360 Link, 360…)
Setting up the services, implementation
Linking of electronic material
Activation of electronic material
Customizing the end user portal to look right
Teaching the library staff and the end users
Help desk services to both the admin personal and the end
users
• Informing about new products and product updates
Electronic Resources Consulting (ERC)
•
•
•
•
•
•
Our ERC service helps the library staff to concentrate to their essential
issues and takes care of all e-material routines
The ERC service is used by different kind of libraries and information
services
The service is always customizes to meet each and every client’s own
needs in different phaces of the buying and use
Our ERC takes care of the customer’s all electronic materials and
needs
Our ERC has direct connection to both the library and the publishers
We have and active role in international cooperation and we attend
the most important conferences and congresses
i.e. agent can help
•
•
•
•
With purchasing
With evaluations
With e-registrations and activations
With ERAMS (electronic resource administration and
management systems)
• How much would the libraries be willing to pay to get all the
information now gathered in different places to be input by
agent to the library’s ERAMS
• Remember ROI (revenue on investment)
• Libraries must concentrate on the essential
This is how it goes around…
Publisher
/content
producer
publishes
the
information
Library/
information
service buys
the
information
LM ERC:
negotiations,
linking, activations,
invoicing,
claiming…
Researcher produces
new information
Electronic
book/
journal shelf
(portal)
Researcher receive
the new information
Part III
Some important issues to think by yourselves
•
•
•
•
•
•
•
•
•
•
What will the future library be like?
What will be done in a library? (Staff/library customers)?
What kind of a library do we have now?
Why are we here for? For whom are we here for?
What was our library like 10 and 5 years ago?
What has happened since?
Good things/bad things?
What would I like our library to be in 2-5-10 years from now?
Which things do I consider as important?
What shouldn’t be changed in a library -> what are the basic
elements of the library?
• Which things could be changed?
Some important issues to think by yourselves
• My library’s strenghts and weekneeses now and in 5 years?
• What are my own resources?
• Which new and/or additional services besides the library’s
”basic” services would be interesting on your mind?
• Could and should the library lean skies, skates, paddington
rackets, petanques, Pictionaries, Trivial pursuits, Monopols on
a daily basis? Just for a bunch of friends coming to the
library? Should your library have a nice safe yard where
people could play and read?
• Should a library have kerhotiloja? Fairy tail hours? Dog parks?
• Would it be possible to wash the laundrey while wisiting the
library?
• Should there be a sauna in a library?
Some important issues to think by yourselves
• What is needed from me/my community to create a new
library?
• Is there going to be many ”no, I don’t like that” answers or
are people going to be exited?
• How can the today’s library be the new library without the
main basic lines and the core beeing changed, without the
main idea of a library to be changed?
• What is a journal and a book now and what will they be in the
future?
• What will our library’s content be and how will it be served to
the customers now and in the future?
• Does our library have electronig reading devices for loan?
What other kind of devices to read journals and books there
really will be?
Generations X, Y ja Google
• Generations X (borne after 1973), Y (borne before 1973) and
Google generation (borne after 1993) have very different
views and they seek and find information in different ways
• The Google is not the most realiable source of information –
what is my library’s liability to teach people to search and find
correct fine information critically? How can the users be
taught to the best possible searches?
• How much reliable information sources must a library buy to
be able to answer to this challenge?
• Users need better information literacy skills (starting at
primary school?)
Age-related differences in information-seeking
Generation
X born
after
1973
Generation
Y born
before
1973
Google
generation
born after
1993
Some important issues to think by yourselves
• Am I affraid of e-knowledge and different e-sources? Is that
whole e-world still a bit confusing? How can I cope, can I, do
I understand?
• Who is taking care of the techniques?
• Am I the one who’ll guide our library’s customers?
• What schoolning could be arranged to me and to our
customers?
• What is my own dream of the future library?
• Have we done any customer queries in our library? What
should we ask, what are the right questions?
• Do the decission makers understand? Can I help them to
understand? What is needed from them?
• Whos taking our side and who is taking care of me/us?
God Save the Library!
• The library’s very important role in the society will always
remain although the library beeing might and will change a
little
• Library now and in the future is a holy place which has it’s
own peace and quiet – also if it offers remote access to its’ eresources
• Libraries should newer be offered only to the market forces
• The world cannot survive without libraries
Kiitos!
Kysymyksiä?
Minna Koivumäki
LM informasjonstjenester
[email protected]
Tel +358-9-5424 6654
Tack!
Frågor?
Minna Koivumäki
LM informasjonstjenester
[email protected]
Tel +358-9-5424 6654
Om någon vill veta… mitt efternamn Koivumäki = Björkbacka
Och… OM nån nu absolut vill veta, så har jag 2 basset hounds
hemma .
Och dom vet ju alltid vad dom är ute efter
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