Transcript Document

Managing your Board for
Effective Leadership
Tessé Akpeki
Consultant - OnBoard
12 October 2013
© OnBoard 2013
CIGAR
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C Current Situation
I: Ideal Outcome
G: Gap between C & I
A: Action Plan
R: Review (and evaluation)
Emotional Intelligence
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Self Awareness
Self-Management
Self-Motivation
Awareness of Others
Relationship Management
Johari Window Model
known
by self
unknown
by self
1
2
open/free
area
feedback
solicitation
known
by others
ask-
blind
area
tell
unknown
by others
hidden area
3
shared
discovery
selfdiscovery
self-disclosure/exposure
others’
observation
unknown
area 4
Circles of Influence would be in the
Shape of an Onion
CORE
Emotions that Lead to Action
Anger
(Acquire)
Fear
(Defend)
Happiness
/Sadness
(Bond)
Surprise
(Learn)
Behavioural Governance
• Increased emphasis on people issues
• Structures and procedures not sufficient for
good governance
• Importance of board as a team
• Group dynamics
How to Deal with difficult
behaviours
• How to deal
– Role of chair
– Informal approach
– Mediation
– External facilitator
– Resignation
– Removal
– Consider alternative roles
How to Prevent: Clarify
Expectations
• Recruitment
– Clear job descriptions
– Criteria in person specification
• Induction
– Understanding of role and responsibilities
– Collective responsibility
• Code of conduct
• Letter of appointment
Are performance Expectations
defined and understood?
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Board Reviews
Trustee Reviews
Review of board meetings
Mentoring of trustees
Governance Review
– Composition and size of board
Succession Planning
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Bringing in new trustees
Replacement of long serving trustees
Change of chair
Change of other officers
Retirement of founder chair/trustee
Why is it Important?
• Failure to address fault lines or weak
processes can lead to
– Lack of continuity
– Lack of leadership
– Loss of direction
– Conflict
• Effective process can be catalyst for
strengthening governance
Constitutional Provisions
• Terms of office
• How long for maximum term?
• Option to extend in exceptional
circumstances
• Staggered terms
Procedure
• When should it be carried out?
• Who is responsible for succession
planning?
– Full board
– Ad hoc group
– Nominations committee
Recruitment Procedure
• Timetable
– How long a lead in?
– Overlap with outgoing chair/officer?
– Attendance of prospective trustees at board
meetings
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Advertise/Head-hunters
Interviews
Appointment Panel
Meeting with trustees/staff/volunteers
Recruitment Process
• Job description
– Time commitment
• Person specification/profile
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Skills
Experience
Qualities
Commitment/cohesion/camaraderie
Diversity
Conflicts of Interest
Live Issues: identify the
governance needs
• Is process different if trustees and officers
elected by large membership?
• Is the ideal to seek for new chair and other
officers from within or outside the board?
• Is an advisory panel a good source of
potential trustees/officers?
• What drivers encourage healthy
behaviour?
• What behaviours are unproductive?
The Founder Trustee
The Dominant Trustee
The Bullying Trustee
The Unengaged Trustee
The Representative Trustee
Role Confusion
The Angry Trustee
Tessé Akpeki
OnBoard Governance Development
2-6 Cannon Street
London EC4M 6YH
Tel: 020 7551 7723
Mob: 07931 781242
Fax: 020 7551 7800
E-mail: [email protected]
Web: www.on-board.org