Transcript Wegbeheer in Nederland

Road management
in the Netherlands
The Dutch way!
Nice to meet you
Jeroen Verhagen, gemeente Etten-Leur
 Winterservice
 Management public space
Etten-Leur
 42.000 inhabitants
 17.300 houses
 280 km roads
 287 km drains
 250 ha public green area
…..
 Budget 118 mln Euro
Etten-Leur
Vincent van Gogh
Department
of urban management
Number of employees:
Total department budget:
80
€ 20 mln
Drains:
Public green:
Waste management:
Road management:
Sports:
Other:
€ 3,2 mln
€ 3,0 mln
€ 3,6 mln
€ 6,0 mln
€ 2,5 mln
€ 1,5 mln
Winterservice:
€ 250.000,--
Winterservice
National government: motorways
Provinces: roads between municipalities
Municipalities: roads within the municipality
Specific:
Extensive road network
Cycle paths
Winterservice Etten-Leur
 1 November – 1 April
 2 teams, 14 employees
 Dry salt, curative
 1 gritting run: 15 tonnes salt
 Capacity salt barn: 100 tonnes
Grittingroutes
Problems availability salt
 Use until mid-Dec: 400 ton
 Average use throughout the winter: 250 ton
Large shortage of salt
Salt distribution office
 bundling & redistribution available salt
 Problem: Participation voluntary  few registrations
Alternatives:
 gritting fewer roads, only priority1
 mixing the available salt with sand
 use of sea sand
Creative Solution….
Positive PR
 Unexpected effect: Positive reports  Lot of
goodwill of the public
L
Geur
 Etten- eur  Etten-
Salt shortage
“Salt shortage winter 2009–2010 caused by calculated risk”
Record breaking salt prices:
€ 65,-  € 120,-/tonne
Our decision
1. Enlargement salt barn
2. New, improved contract for the supply of gritting salt
Our crew
Switch to wet gritting
 Better control of staff deployment
 Traffic safety / safety crew
 Lower costs
Conclusions
 Strategic salt supplies of your own
 Check and correct your supply contract
 Manage expectations
 Carefully decide – preventative or curative
Beheren Op Niveau (BON)
High-Quality Management
= quality level
= costs
Issues to resolve
 No clear arrangements about the quality level
 The budget was insufficient for road management
 Accounting issue
BON- project
Descriptions of quality and calculated costs
Quality:
2: sober
3: average
4: high
Selected maintenance levels
Typing area
Centre
Special environment
Park and recreation areas
Main roads
Special main roads
Bicycle paths
Residential areas
Country area
Business park
desired level
4
4
4
3
4
4
3
2
3
Important role in this choice
 The opinion of inhabitants and companies
 Road safety
 Safe neighbourhood
 Economic position
 Costs
Financing maintenance
Short-term  operational budget
Long-term  seperate fund BON
Advantages
 Not tied to a fiscal year
 Mutual shifts between budgets
 Save and supply maintenance spikes
Conditions:
 Long-term maintenance program
 Not negative
Review
Review current quality level public space
 Independent firm
 Several times a year
 60 different locations, 50 x 50 metres
Results
desired
level
average level
2010
average level
2009
Centre
4
3,8
3,2
Special environments
4
3,7
2,9
Park and recreation areas
4
3,8
3,2
Main roads
Special main roads
3
4
3,5
3,9
3,3
3,6
Bicycle paths
4
3,5
3,4
Residential areas
3
3,6
3,3
Country area
2
3,4
3,2
Business park
3
3,6
3,0
Typing area
BON: conclusion
 Increased awareness quality public space
 Clear definition of the quality
 Clear financial boundaries
 Quality of work is assessed independently
Thank you for your attention!
[email protected]