Transcript Slide 1

CS5038 The Electronic Society
Lecture: Social Networking
Lecture Outline
• Social Networking Service
• Social Networking Sites
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Bebo
Friendster
MySpace
Facebook
Social Networking Feature
Business Model
The future of Social Networking
Social Networking 3.0
eCommerce: Product and Customer
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In eCommerce the product may be physical or digital.
What products does Google offer?
Who are the customers?
What products does Facebook offer?
Who are the customers?
• How much do you pay for the products?
Bruce Schneier
"Don't make the mistake of thinking you're
Facebook's customer,
you're not –
you're the product.
Its customers are the advertisers."
Social Network Service
• A social network service
– focuses on the building online social networks
– for people who share interests and activities
– or for those interested in exploring the interests and
activities of others
• The usual internet things can be done in one place
– uploading music, videos and photos,
– updating blog
• No tricky programming to learn, no software to load
• Contact all your friends
– and all their friends' friends
– all the friends of friends of friends
• MySpace, Bebo, Friendster and Facebook
Bebo
• Blog Early, Blog Often
• Jan 2005 , husband and wife team Michael and Xochi
Birch
• 60 Million users
• Features : profile , picture , blog ,quiz, music
• Business Model : Advertising, e.g. Google Ads
• Target population : teenagers (10-20 yrs)
• Social effects : Ireland
• acquired by AOL on March 13, 2008 for $850 million
• Sold June 17, 2010 possibly for less than $10 million
Friendster
• Designed by Jonathan Abrams in 2002
• Considered as the top online social network service
until around April 2004
• Reasons for drop
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Demand too high
servers were very slow
users less interested in logging into their pages every day
Poor human computer interaction
(such as tailored to users’ needs)
• Friendster has over 115 million registered users
• Over 90% of Friendster's traffic comes from Asia
MySpace
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Owned by News Corporation
Local versions
Features : profile for companies
Target population : 20-30 yrs
Business model : e-advertising arm of Fox
Interactive Media (owned by News Corporation)
Concerns : commercialisation
Security
Was most popular social networking site in US in
June 2006
MySpace overtaken by main competitor Facebook
in April 2008 (based on number of visitors)
Facebook
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Started in Harvard
Extended to other Unis, high schools, anyone
Launched in February 2004
July 2010 more than 500 million active users
July 2011 more than 800 million active users
October 24, 2007, Microsoft purchased a 1.6%
share of Facebook for $240 million
– total implied value of around $15 billion
• November 2010 Facebook est. value $41 billion
• Third-largest US Web Company after Google and
Amazon
Facebook
• Social impact: bullying, stalking and murder
• Education:
– Timewasting
– Improving engagement  student retention
– Help students to cope with feelings of
loneliness/homesick
– Students surveyed had lower grades if they used
Facebook than students who did not use Facebook
• Political impact
Features
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Allow users to create and join virtual groups
Share common interests or affiliations
Upload videos
Hold discussions in forums
Artists have become their own agents
– musicians are their own record labels
– video makers their own broadcasters
– everyone has become their own publicist
Business Model
• No charge for membership
• MySpace and Facebook sell online advertising on
their site
• Huge amounts of data from members
– can be utilised for targeted advertising and marketing
• Other ways to make money:
– Facebook’s Marketplace: members can buy/sell products,
find jobs and etc.
– LinkedIn makes money by charging $10 for each message a
user wants to send to a potential employer through the
network.
• September 2009, Facebook started making money
History and Future of Social Networking
History of Social Networking
• Social Networks 1.0
– OneList, ICQ, Evite
• Social Networks 2.0
– Friendster, Orkut, LinkedIn
• Social Networks 2.5
– Bebo, MySpace, YouTube, Facebook
Social Networking 3.0
• Existing Problems
– Each site is independent, does not open onto the world
– Users may have identities on different social networks
– Each identity was created from scratch
• Social Networking 3.0
– Freeing up data from independent sites
– Allow members to link up to each other at different sites
– Use single global identity with different views
– Connect to any site using an Open Identity standard
(OpenID) and get access to forum, blogs, wiki etc
– Also: object centred rather than person centred
– Data mining fears…
Looking back:
What is eSociety About?
Electronic
Technology
Human
Society