Current and Future of Enterprise IT

David C Howell

Paradigm Shift #1 – The PC Era

●The big Transition from the Mainframe era –Cost of Hardware and Software –Friendly desktop applications –PC access to mainframe data ●Enabling Technologies –Networking –RDBM –UI’s ●WYSIWYNTG…..Bill

●Mainframe…..RIP

Paradigm Shift #2 – The Internet Era

●The 90’s -The web browser!

●Implications for IT –Demanding customers –Support a mobile and distributed workforce (Think Blackberry, Outlook Web access etc.) –Run Data Centres to host critical business applications –Manage, Secure, Patch and Upgrade infrastructure

IT Depts today – A Snapshot

●Increasing burden ●70% of most IT budgets are spent on “Keeping the Lights On” ●IT Departments buy IT hardware & software ●Majority of software both proprietary and 3rd party are run within your own Data Centres ●Too much time spent on “Patching, Securing and Upgrading”

Paradigm Shift#3- Cloud Computing ●What is cloud computing? ●Providing IT-based capabilities “as a service” (software) that allows users to access technology-enabled services over the internet without knowledge of, expertise with, or control over the technology infrastructure that supports them ●Example Salesforce.com Enterprise A Cloud Grid Application Cluster Database Cluster Backup Cluster Cloud Enterprise B

Cloud Computing - Implications to IT Departments ●Nick Carr, in his latest book ‘The Big Switch’ ●Computer revolution ●Reshaping Business and Society ●IT Dept substantially smaller in 5-10 years ●Why? Majority of our infrastructure and applications will be run and managed elsewhere

Cloud Computing – Economies of scale

●Having your own power plant vs. buying electricity of the grid ●Software applications are moving to a utility model where you can pay a monthly fee and use it off the browser ●Cloud Computing is real, IT is happening now and The Future is in the Cloud.

●Remember – every paradigm shift, the industry sees the emergence of new leaders ●Disruptive to incumbents

AdventNet – Your technology Partner

Introduction to ManageEngine

Playing in Cloud Computing - Zoho ●Division established in 2004 ●Online applications – collaborative productivity ●Zoho CRM came first, followed by Writer, Sheet…..[Applications rivaling MS Office] ●Zoho People unveiled in March 2008 ●Zoho suite has 18 services now & growing ●Most comprehensive online application suite today ●Investing in technology & Infrastructure (future proof)

Zoho Business Model

●Combine innovation with affordable pricing ●Traditional high-priced enterprise software model bloated ●60% of spend on sales and marketing ●Devote resources where customer gets real value: engineering & support ●Disruptive new players – Painful for incumbents

ManageEngine – Being Cloud Ready ●Taking Cloud Computing architecture from Zoho & applying to ManageEngine Product suite…… ●‘Testing ground’ for ME (1m customers/10k+ sessions) ●OpManager NG is first product to utilize the cloud computer architecture ● http://ondemand.opmanager.com

●More products from ManageEngine will follow ●Our idea – When the switch to the Cloud happens, we will be ahead

Thank you