Themes for Excellent Organizations Peters and Waterman • A Bias for action • Close relations to the customer • Autonomy and entreneurship • Productivity through people • Hands-on, Value-Driven • Stick to the Knitting • Simple Form, Lean Staff • Simultaneous Loose-Tight Properties

Critics of Peters and Waterman

• Prescriptions for managerial practice rather than descriptions or explanations of organizational life • ”Value Engineering”: Effective culture leaders could create strong cultures • Integration & control • Culture= positive effects on performance • Naive to assume single cultural formula for achieving organizational succes • All organizational participants share the same culture?

• Organizations culture is relatively stable over time