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Lessons from Columbus, Ohio
Holly S. Kastan
Advisory Board
Community Shelter Board
Barbara Poppe
Executive Director
Community Shelter Board
[email protected]
614.221.9195
Overview
CSB model
Initiatives
Rebuilding Lives
Prevention
Managing for results
Closing thoughts
The Community Shelter Board
The Community Shelter Board was
created in 1986 to respond to the growing
needs of homelessness in Franklin County.
"It is unacceptable for anyone in our
community to go without food or shelter
for even one night."
Mel Schottenstein, CSB Founder
CSB’s Founders
Public/Private Partnership:
City of Columbus
Franklin County Commissioners
United Way of Franklin County
Greater Columbus Chamber of Commerce
Metropolitan Area Church Council
ADAMH Service Board
Columbus Foundation
Leo Yassenoff Foundation
Mission
CSB, by coordinating community-based
efforts, fostering collaboration and
funding services, assists families and
individuals in Central Ohio to resolve their
housing crisis.
Organizational Methods
collaboration with
other systems
raise and distribute
money
advocacy
community education
regarding
homelessness
assure accountability
coordination with
partner agencies
practice fiscal
conservancy
continue research and
data analysis for
effective planning
Funders
Public
 City of Columbus (40%)
 Franklin County (26%)
 Ohio Housing Trust Fund
(5%)
 Other (2%)
 HUD SHP (1%)
Private
 Fundraising (13%)
 United Way of Central
Ohio (13%)
Framework
Prevention
Diversion
Minimize shelter stay
Move to appropriate housing quickly
Create permanent supportive housing
Measures results and manage for
outcomes
Initiatives
Rebuilding Lives
Prevention
Rebuilding Lives
A new strategy to end
homelessness
Rebuilding Lives
Rebuilding Lives has two goals:
To provide long-term, permanent housing
solutions to end the cycle of long-term
homelessness
To maintain an emergency shelter system for
people with short-term crises.
Rebuilding Lives Results
Improved safety net
 3 new emergency programs
 Resource centers operational in all adult shelters
 Improved coordination among programs
New housing
 372 units of permanent supportive housing
 Serves most chronically homeless from streets/shelters
New thinking
 Housing is solution not shelters
Supportive Housing Tenant
Profile (7/1/02-6/30/03)
Where did they come from?
100% experienced long-term homelessness
44% came from emergency shelter
35% came directly from streets
Who are they?
95%
78%
65%
60%
21%
male
35-54 years
black; 29% white
had no income at intake to housing
Veterans
Supportive Housing Results
(7/1/02-6/30/03)
Tenants
475 housed
Average cumulative length of stay = 397
days
> 80% maintained housing for year or more
Shelters
Despite economic downturn, shelter
utilization has not increased
Supportive housing is
cost-effective
System
Daily cost
Supportive housing
$36
Jail
$58
Detox
$191
State psychiatric hospital
$482
Inpatient medical hospital
Rebuilding Lives Funder Summit, March 2003
$1,085
Rebuilding Lives PACT Team Initiative
(RLPTI)
 Collaborative Initiative to Help End
Chronic Homelessness
 Comprehensive approach – multi-agency,
multi-disciplinary
 Housing First – scattered site permanent
supportive housing
 Access to Health Care and Income –
replication of PACT model and Maryland SSI
Outreach project
RLPTI Target Population
Experienced chronic homelessness –
living on streets and in shelters
Serious mental disabilities with cooccurring substance abuse disorders
and/or physical disabilities
Estimate of annual prevalence of target
population = 410 persons
RLPTI Local Collaborative
System
 ADAMH Board
 Community Research
Partners
 Community Shelter Board
 Continuum of Care
Steering Committee
 County Department of
Job/Family Services
 Rebuilding Lives Funder
Collaborative
Providers
 Chalmers P. Wylie VA
Outpatient Clinic
 Community Housing
Network
 Corporation for
Supportive Housing
 Metropolitan Housing
Authority
 Neighborhood Health
Centers
 Southeast, Inc.
Replicating Best Practices with a
Columbus Twist
Pathways to Housing
Low demand, scattered sites rental housing and
public housing
Evidence-based practices -- PACT (Program of
Assertive Community Treatment) multi-disciplinary
treatment team plus IDDT (Integrated Dual Disorder
Treatment) for persons with dual diagnosis of mental
illness and substance abuse
Multi-Agency PACT team services which includes VA,
Neighborhood Health services, and housing provider
Replicating Best Practices with a
Columbus Twist
Maryland SSI Outreach Project
Outreach, record collection, application
completion and advocacy
SSI/SSDI and/or Veterans benefits
County Department of Jobs/Family Services
SSI unit will be benefits coordinator
Planned RLPTI Client
Outcomes
156 adults (47 Veterans) participate in
initiative {impact = 40% of target pop.}
80% remain in housing for 12+ months
90% increased income w/in 12 months
60% improved behavioral health w/in 12
months
Planned RLPTI Community
Results
Reduce chronic homelessness
Improved transition of target population
from homeless-specific services systems
to mainstream systems of support
Improved collaboration among
housing/service providers and mainstream
agencies
Homelessness Prevention
Closing the front door to
homelessness
Prevention
Coordinated services with centralized
fiscal agent
Satellite partners provide housing
counseling, landlord advocacy, financial
planning, and assistance with applications
Client financial assistance to avoid
eviction or move to more affordable
housing
Prevention Results
Ends homelessness
 95% of households receiving financial assistance resolve
crisis.
 98% do not subsequently enter shelter
Cost effective
 $432/hh served
Managing for Results
Managing for Results
Measure progress - HMIS
Client
Provider
Funder
Community
Outcomes-based funding
Leverage community resources
Communicate the successes
Benefits of CSB Model
Public/private partnership
Increased system planning, service
coordination, accountability
Ability to establish community-wide policy
More effective monitoring of programs to
ensure high quality services
More effective communication
Challenges to ending chronic
homelessness
Permanent Supportive Housing
Stable operating subsidies
Stable services funding
Capital development grants
Systems Integrations to Prevent Homelessness
Cooperation among local, state and federal agencies
Re-entry policies that prevent discharge to
homelessness
Lessons from Columbus, Ohio
Holly S. Kastan
Advisory Board
Barbara Poppe
Executive Director