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Lessons from Columbus, Ohio
Holly S. Kastan
Advisory Board
Community Shelter Board
Barbara Poppe
Executive Director
Community Shelter Board
[email protected]
614.221.9195
Overview
CSB model
Initiatives
Rebuilding Lives
Prevention
Managing for results
Closing thoughts
The Community Shelter Board
The Community Shelter Board was
created in 1986 to respond to the growing
needs of homelessness in Franklin County.
"It is unacceptable for anyone in our
community to go without food or shelter
for even one night."
Mel Schottenstein, CSB Founder
CSB’s Founders
Public/Private Partnership:
City of Columbus
Franklin County Commissioners
United Way of Franklin County
Greater Columbus Chamber of Commerce
Metropolitan Area Church Council
ADAMH Service Board
Columbus Foundation
Leo Yassenoff Foundation
Mission
CSB, by coordinating community-based
efforts, fostering collaboration and
funding services, assists families and
individuals in Central Ohio to resolve their
housing crisis.
Organizational Methods
collaboration with
other systems
raise and distribute
money
advocacy
community education
regarding
homelessness
assure accountability
coordination with
partner agencies
practice fiscal
conservancy
continue research and
data analysis for
effective planning
Funders
Public
City of Columbus (40%)
Franklin County (26%)
Ohio Housing Trust Fund
(5%)
Other (2%)
HUD SHP (1%)
Private
Fundraising (13%)
United Way of Central
Ohio (13%)
Framework
Prevention
Diversion
Minimize shelter stay
Move to appropriate housing quickly
Create permanent supportive housing
Measures results and manage for
outcomes
Initiatives
Rebuilding Lives
Prevention
Rebuilding Lives
A new strategy to end
homelessness
Rebuilding Lives
Rebuilding Lives has two goals:
To provide long-term, permanent housing
solutions to end the cycle of long-term
homelessness
To maintain an emergency shelter system for
people with short-term crises.
Rebuilding Lives Results
Improved safety net
3 new emergency programs
Resource centers operational in all adult shelters
Improved coordination among programs
New housing
372 units of permanent supportive housing
Serves most chronically homeless from streets/shelters
New thinking
Housing is solution not shelters
Supportive Housing Tenant
Profile (7/1/02-6/30/03)
Where did they come from?
100% experienced long-term homelessness
44% came from emergency shelter
35% came directly from streets
Who are they?
95%
78%
65%
60%
21%
male
35-54 years
black; 29% white
had no income at intake to housing
Veterans
Supportive Housing Results
(7/1/02-6/30/03)
Tenants
475 housed
Average cumulative length of stay = 397
days
> 80% maintained housing for year or more
Shelters
Despite economic downturn, shelter
utilization has not increased
Supportive housing is
cost-effective
System
Daily cost
Supportive housing
$36
Jail
$58
Detox
$191
State psychiatric hospital
$482
Inpatient medical hospital
Rebuilding Lives Funder Summit, March 2003
$1,085
Rebuilding Lives PACT Team Initiative
(RLPTI)
Collaborative Initiative to Help End
Chronic Homelessness
Comprehensive approach – multi-agency,
multi-disciplinary
Housing First – scattered site permanent
supportive housing
Access to Health Care and Income –
replication of PACT model and Maryland SSI
Outreach project
RLPTI Target Population
Experienced chronic homelessness –
living on streets and in shelters
Serious mental disabilities with cooccurring substance abuse disorders
and/or physical disabilities
Estimate of annual prevalence of target
population = 410 persons
RLPTI Local Collaborative
System
ADAMH Board
Community Research
Partners
Community Shelter Board
Continuum of Care
Steering Committee
County Department of
Job/Family Services
Rebuilding Lives Funder
Collaborative
Providers
Chalmers P. Wylie VA
Outpatient Clinic
Community Housing
Network
Corporation for
Supportive Housing
Metropolitan Housing
Authority
Neighborhood Health
Centers
Southeast, Inc.
Replicating Best Practices with a
Columbus Twist
Pathways to Housing
Low demand, scattered sites rental housing and
public housing
Evidence-based practices -- PACT (Program of
Assertive Community Treatment) multi-disciplinary
treatment team plus IDDT (Integrated Dual Disorder
Treatment) for persons with dual diagnosis of mental
illness and substance abuse
Multi-Agency PACT team services which includes VA,
Neighborhood Health services, and housing provider
Replicating Best Practices with a
Columbus Twist
Maryland SSI Outreach Project
Outreach, record collection, application
completion and advocacy
SSI/SSDI and/or Veterans benefits
County Department of Jobs/Family Services
SSI unit will be benefits coordinator
Planned RLPTI Client
Outcomes
156 adults (47 Veterans) participate in
initiative {impact = 40% of target pop.}
80% remain in housing for 12+ months
90% increased income w/in 12 months
60% improved behavioral health w/in 12
months
Planned RLPTI Community
Results
Reduce chronic homelessness
Improved transition of target population
from homeless-specific services systems
to mainstream systems of support
Improved collaboration among
housing/service providers and mainstream
agencies
Homelessness Prevention
Closing the front door to
homelessness
Prevention
Coordinated services with centralized
fiscal agent
Satellite partners provide housing
counseling, landlord advocacy, financial
planning, and assistance with applications
Client financial assistance to avoid
eviction or move to more affordable
housing
Prevention Results
Ends homelessness
95% of households receiving financial assistance resolve
crisis.
98% do not subsequently enter shelter
Cost effective
$432/hh served
Managing for Results
Managing for Results
Measure progress - HMIS
Client
Provider
Funder
Community
Outcomes-based funding
Leverage community resources
Communicate the successes
Benefits of CSB Model
Public/private partnership
Increased system planning, service
coordination, accountability
Ability to establish community-wide policy
More effective monitoring of programs to
ensure high quality services
More effective communication
Challenges to ending chronic
homelessness
Permanent Supportive Housing
Stable operating subsidies
Stable services funding
Capital development grants
Systems Integrations to Prevent Homelessness
Cooperation among local, state and federal agencies
Re-entry policies that prevent discharge to
homelessness
Lessons from Columbus, Ohio
Holly S. Kastan
Advisory Board
Barbara Poppe
Executive Director