2011 AGM

Nicole James, Operations Director

Delivering

Quarterly newsletter Network with other users at quarterly meetings Driven By You Annual 2 day Conference Sage User Network Helpdesk Online Members Area

You asked for

Online member database Develop ‘best practice’ Working towards Video recordings of events Updated member details Register of members’ projects Concurrent product sessions Meeting breakouts

Networking

NEW for 2012 Delegate lists for members February June September Introduce Yourself Annual 2 day Conference Site Visits Special Interest Groups

Communicating

Online forum Sage usability workshops Communicate NEW in 2011 Networking breaks LinkedIn NEW in 2011 Twitter Facebook

2011 Conference

More varied sponsors, 6 new to the conference NEW in 2011 Combined membership / delegate packages 2 day event NEW in 2011 Half day delegate option Day delegate option Repeated sessions Earlier notification of sponsor companies

2011 Conference Comments

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Another success conference for the majority of delegates I would say. Thank you for all your hard work.

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Really enjoyed the conference. Found everything smooth.

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Exhibitors and attendees were professional and keen.

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Only real downsides to the venue were bar costs and the wildly fluctuating temperatures. Otherwise only recommendation would be a mandatory bedtime...

2012 Conference

Tue/ Wed 16 - 17 October Fun casino & table magic 2 Day Event Scarman Centre, Warwick University Day / half day delegate options Start later on Tuesday to allow travel time

Committee Members

Jonathan Lassman Nicole James Simon Taylor Diane Richardson Lloyd Jones Sarah Eddo William Eastbury Gordon Hancock Pete Gee Sage User Network Sage User Network Nelsons Hertfordshire Partnership NHS Foundation Trust Easynet Moorfields Pharmaceuticals Accantia Health and Beauty UHB Overseas Development Institute Administrator Operations Director Chairman Deputy Chair

Next Meeting Dates

14 June 2012

– Awareness Day / Meeting

University Hospital, Birmingham

18 September 2012

– Awareness Day / Meeting

Location tba

16 - 17 October – 2012 Conference

Scarman Centre, Warwick University, Coventry

Business Partner of the Year 2011

Business Partner Survey

Awarded for Service by members Average scores calculated for each BP

Scoring Structure

Account Management Projects Consultancy Bespoke Helpdesk SCORE out of 25 Overall performance

2011 Score Comparison

6,00 5,00 4,00 3,00 2,00 1,00 0,00 Avg Winner

Results: 2006 - 2011

25,00 20,00 15,00 10,00 5,00 0,00 2006 2007 2008 2009 2010 2011

When is V5.5 support due to be withdrawn?

Awkward invoicing requirements Has anyone recently done an upgrade from V5.5 to V1000 Line 500 v6 upgrade to 1000 or X3?

Next Meeting Dates

14 June 2012

– Awareness Day / Meeting

University Hospital, Birmingham

18 September 2012

– Awareness Day / Meeting

Location tba

16 - 17 October – 2012 Conference

Scarman Centre, Warwick University, Coventry