Transcript Slide 1

Smart Classroom Training
& Troubleshooting
Presented by,
Amber Kutny, ITTS Media Technician
Welcome
Amber Kutny, Media Technician
FAYETTEVILLE STATE UNIVERSITY
Office:
Mobile:
Fax:
E-mail:
Video IP:
(910) 672-2123
(910) 237-0760
(910) 672-1916
[email protected]
152.6.18.194
Welcome
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ITTS Website:
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http://www.uncfsu.edu/itts/
SMART Classroom Website:
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http://www.uncfsu.edu/itts/smart_classrooms/
Interact with me
What does it mean to be
educated in the 21st century?
What makes education so different now?
Interact with me
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Who is currently using A/V technology
in their teaching?
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What do you use the most?
Comments, positive & negative,
regarding the technology?
Contents of SMART Classrooms
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SP Control Panel
Projector
Electronic Screen (or Smart Board)
Computer
VCR
Document Camera
Sympodium Monitor (or Smart Board)
Audio Amplifier & Speakers
Overview of Setup
Projector
Sympodium
VCR
Amplifier
Control
Panel
Document
Camera
Computer
Tower
Controlling the System:
SP Control Panel
All SMART Classrooms have one
built into the podium
SP Controls
Turn the
PROJECTOR
“on” or “off”
Volume
Controls
VCR
Controls
Display Options
Select the output you wish to view through the
projector
Additional Plugs
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Control all equipment from one panel
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2 additional plugs
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S-Video (video camera, microscope)
Laptop
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Bring your own cables
Select “Laptop” (where applicable)
Select “Computer” (where applicable)
 Scroll Lock Scroll Lock 2 – Secondary Input
 Scroll Lock Scroll Lock 1 – Primary Input
Set your laptop to project out of the VGA port
 “Fn” key and “F#”
Additional Plugs
Laptop Hookup
S-Video Hookup
(ex. Microscope,
video cameras, etc.)
Computer
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Plays DVDs
2 USB ports on front
Audio out & Line in
on front
Log in & Log out
ONLY
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Rebooting is rather
time consuming
VCR
For your VHS videos
(DVDs play through the Computer)
VCR
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Controlled on SP Control Panel
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Controls may not work if IR sensor is damaged
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Use the controls on the VCR
Volume Controls
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On SP Control Panel
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Audio Amplifier must be On, Speaker A, Volume Up
Document Camera
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Displays anything
you put on it
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If LIQUID or ALIVE
put in a container
PLEASE
Uses
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Take notes; project
books / pictures /
transparencies;
demonstrate skills,
etc.
Document Camera
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Turn Document
Camera “on”
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Switch is on the
Document Camera
Select the Document
Camera input
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On SP Control Panel
Note the image is on
the projector AND on
the monitor
Sympodium Monitor
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Write on majority of applications
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Exceptions are playing videos
ID 250
ID 350
Sympodium Monitor
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Writing controls located at top of monitor
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Pointer / Black / Blue / Red / Eraser
Sympodium Monitor
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Eraser tips
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Circle section and tap in middle – erases section
Change to pointer and tap once to delete ALL
writing
Audio Amplifier
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MUST
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Be “on” (Green)
Select “Speaker A” (Red)
Volume knob turned up
Classroom
Troubleshooting
Interact with me
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Most common problems in A/V classrooms?
ITTS Help Desk – Here to Help You
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Ext. 2085
In-room phone – direct line
FootPrints Work Order Ticket
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https://helpdesk.uncfsu.edu
Please… remember your manners
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Many students man the phone lines
FootPrints Tickets
https://helpdesk.uncfsu.edu
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Important information to include
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Contact Information & preferred method of contact
Location of problem
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In body AND in subject
Specifics of the problem
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What doesn’t work?
How do you know this?
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Visuals / messages / beeps?
What did YOU try?
FootPrints Tickets
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Importance
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Please state… (and be honest)
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Please fix at some point within the semester
Please fix at your earliest convenience
MUST have fixed ASAP (Emergency)
FootPrints Ticket - Example
https://helpdesk.uncfsu.edu
Computer Problems
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Cannot log onto the domain!
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Is UNCFSU selected?
Is your password correct?
Is the Caps Lock on?
Is the Num Lock on?
Is the internet cable SECURELY plugged into the
wall port?
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If visible – are there blinking lights where the cable is
connected into your computer?
Computer Problems
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Cannot access webpage(s)!
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Were you able to log onto the domain?
Can you access any webpage?
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Inside domain – www.uncfsu.edu
Outside domain – www.google.com, www.yahoo.com
Is a red X over your Comp-to-Comp icon?
Can you access your network drives?
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Network drives (O:/, P:/ and T:/ )
Computer Problems
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Projector won’t turn on!
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Is the SP Control Panel blinking red?
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Wait 60 seconds (for cool down) and try again
Computer Problems
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Projector says “no input” & displays blue!
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Which input is selected?
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Document Camera, VCR, S-Video, and Laptop if NOT
ON and selected will display this
If laptop plugged in…
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Has main computer idled too long and is displaying a
screen saver?
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Move the mouse
Computer Problems
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No audio!
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Is the projector on?
Is the SP Control Panel’s audio turned up?
Is the computer audio unmuted and turned up?
Is the program audio unmuted and turned up?
Is the audio amplifier on?
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Speaker A selected?
Volume knob turned up?
Computer Problems
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Cannot locate my T:/ Drive!
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Steps for ALL computers:
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My Computer > P:/ > Apps > Scripts > employee-t.bat
Computer Problems
Computer Problems
Computer Problems
Computer Problems
Computer Problems
Computer Problems
Advanced SMART
Software Section
SMART Classroom Software
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SMART’s license allows any faculty member, staff
member, or current student to have a copy of the
SMART software loaded onto their computer.
Software Request
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Put in a FootPrints Ticket
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A member of ITTS will come to your office to
install the software
Unique to SMART Classrooms
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SMART Control Panel
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Where to locate/activate
Double Click Icon
Contents
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Notebook
Recorder
Video Player
Keyboard
Pen Tools
Settings
BridgeIt
Help
More
SMART Notebook
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Similar to PowerPoint
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Can add slides
Note take
on the screen
SMART Notebook
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Gallery
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Essentials for Educators
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SEARCH & DISCOVER!
Make presentations
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In class
Before Class
SMART Notebook
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Capture Tool
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4 Options
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Click & Drag
Frame Capture
Capture Screen
Freehand Capture
NOTE:
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To capture outside of SMART Software
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“Print Scrn” key – Copies screen to clipboard
“Alt” with “Print Scrn” – Copies selected window only
SMART Notebook
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Export
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4 Options
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Web Page
Image File (.jpeg)
PDF
PowerPoint
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NOTE: May shift images
SMART Recorder
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Can record audio and video of desktop!
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Great to accompany online courses!
WILL slow down computer
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Close unused applications
No editing capabilities
Recommend purchasing microphone for verbal
instructions
SMART Recorder - Example
Click to play.
SMART Video Player
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Can write on video files as they play
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DOES NOT play DVDs
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I still recommend WinDVD or Windows Media Player
Onscreen Keyboard
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Use in classroom when using Sympodium
Tethered Pen
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Not recommended for password typing!
Not recommended for long phrases
Pen Tools
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Convenient
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Visual reminder of pen options
Access other tools
Change
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Color
Size
Transparency
Pattern
Settings
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Realign
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SMART Board
Sympodium
Monitor
Bridge-it, Help, and More
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Bridge-it
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We do not have a license for the full
version
Similar to Windows Live Meeting
Help
More
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Hidden tools
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Geared towards K-12
Document Camera Capture Program
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Capture Document Camera images as
.jpeg image files
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Different program for each model
Slim Promax’s programs
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Have some bugs; may not work
Final Thoughts…
Keep the Equipment Safe
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Report suspicious activity IMMEDIATELY
to campus police
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Ext. 1295
Close doors securely behind you
Close windows at the end of the day
Leave NO unauthorized person alone in a
technology rich classroom
When We All Pitch In
WE ALL WIN!
THANK YOU!
For additional assistance please email
or call me.