Transcript Title Slide with Picture and Two Logos

Managing with Technology: What’s Ahead on
the Road to High-Performance Government
• Bob Sabo
– Executive Director
– Public Sector Solutions
– Oracle
In case you missed it, this was me at the Sunday morning 5K
run
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After the race
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Guess Where?
Of the 50 State
Capital cities
In the US, only one
does not have
a McDonalds in its
city Limits
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Program Agenda
1
Shifting Technology Priorities
2
Impact on State Finance Professionals
3
Examples
4
The Future?
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Changing NASCIO Priorities
Priority Strategies, Management Processes, Solutions
2010
2011
2012
2013
2014***
Budget and Cost Control
1
2
2
5
6
Consolidation/Legacy Modernization
2
1/9
1
1/8
2
Shared Services
3
5
8
6
8
Broadband Connectivity/Public Safety Network
4
8
7
9
9
ARRA
5
Security/Disaster Recovery
6
7
6
3/10
1/*
Transparency
7
Infrastructure
8
Health Care - Health Information
9
3
4
7
10
Governance/Strategic IT Planning
10
6
4
Cloud Computing
4
5
Data and Information Management/Portal
10
*/9
Mobile Services/Mobility
*Topic
10
*/5
2
3
4
7
was split in 2011 - ** Dropped fromCopyright
list - ©***
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and
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NASCIO – Making Sense of the Trends – Priority Strategies
Flash in the Pan
ARRA – Fun while it lasted
Transparency – Great progress
Infrastructure – Technology upgrades (and they probably called it another thing!)
Staying Power
Consolidation – Rationality, Lower Cost
Budget – Good news, from 1 to 6. Bad news, still #6
Shared Services – Good idea still not used enough
Health Information
Security – Jumped to #1 in 2014
Future Trends
Cloud Computing – The next new thing?
Mobility, Mobile Applications
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Changing NASCIO Priorities
Priority Technologies, Applications & Tools
2010
2011
2012
2013
2014
Virtualization (storage, computing, data center etc.)
1
1
1
3
5
Networking, voice and data communications
2
3
5
8
10
Document/Content/Records/E-mail management
3
6
9
10
Cloud computing, software as a service
4
2
3
1
1
Security enhancement tools
5
7
8
2
Enterprise Resource Planning (ERP) /
Legacy application modernization-renovation
6
9/4*
6/2
6/4
4/6
Geospatial analysis and GIS
7
**
**
**
**
Business Intelligence (BI) and Business Analytics
8
8
8
9
7
Identity and access management
9
5
7
5
9
Social Media and Networking
10
10
**
**
**
10 (PS)
**
8 (DR)
4
2
3
Public Safety Radio Network/Disaster Recovery (2014)
Mobile Workforce Technologies
*Topic
was split in 2011 - ** Dropped fromCopyright
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NASCIO – Making Sense of the Trends – Technologies
Flash in the Pan
Geospatial-GIS – Most now have it
Social Media – Something wrong here?
Staying Power
Virtualization/Modernization
Business Intelligence, ERP, Networking, Document Management, Identity Management
– Ebb and Flow but always there
Future Trends
Cloud Computing
Mobile Workforce Technologies (not to be confused with Social Media)
Security – Jumps from 8 to 2
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What Does This Mean for State Finance Professionals?
Key technologies and trends that impact you and High Performance Government
•
Modernization – Improve efficiency, effectiveness and lower costs
•
Mobile – Work anywhere on any device
•
Cloud – Reduce deployment time, stay current, impact staffing issues
•
Business Intelligence/Analytics – Use information to drive change
•
Shared Services/Consolidation – Lower costs, improve service
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Example – Pennsylvania Treasury Department
PA Treasury Modernization Program – 2010:
Replace aging and siloed systems
with state of the art technology
Examples
1.
•Key Goal – Automated pre-audit function for
35 million plus payment transactions per year.
Detect duplicate and incorrect payments
•Before – Sample every
and select for audit
25th
transaction
•Today – Use transaction monitor software
to apply rules
Split Payments
a) Using Vendor payments
b) Using Advance accounts
2.
Payment over a threshold value.
3.
Payment with missing TIN
4.
First Payment
ERP Integration
1.
70 analytics – 25 Controls
Plan to monitor 27 different conditions
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Example – State of New York, State Financial System
State SSI disability payments – 2014. Use ERP
system to process Payments currently done
by Federal Government
•Key Goal – Eliminate $90 million annual fee paid
to HHS – more fully utilize ERP
•Solution – Utilize ERP system to process 750,000
payments per month and eliminate fee.
Team effort to implement new processes and ensure
System could handle huge volume.
Richardsonian Romanesque is
a style of Romanesque Revival
architecture named after
architect Henry Hobson
Richardson,
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Example – Georgia Recruiting Cloud Solution
Georgia recruitment and employee on-boarding processes – 2014
•Key Goal – Automate and standardize recruiting and
on-boarding processes for attracting new talent to
the State
•Before – Outdated systems and recruiting website,
limited to no automation
•Now (almost) – Single Statewide system for recruiting
and on-boarding. Rapidly deployed in the Cloud.
Integrates with State HCM applications
the Georgia State Capitol is designed to
resemble the Classical architectural
style of the United States Capitol, in
Washington, D.C.. Completed in 1889,
the building was designed by architects
Willoughby J. Edbrooke and Franklin P.
Burnham, of Chicago, Illinois.
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Modernized, mobile enabled using a choice of deployment methods
Cloud
Business
Intelligence
Talent
Management
On Premise
Social
Relationship
Management
Planning and
Budgeting
HCM
Applications as a Service
ERP
Platform as a Service
Infrastructure as a Service
On Premise – Shared Service -
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Policy
Automation
The Future? Social Media usage is rising
Social media usage is increasing
in every age bracket
• 89% of 18-29 year olds
• 82% of 30-49 year olds
• 65% of 50-64 year olds
• 49% of 65+ year olds
Source: Pew Research, January 2014, http://www.pewinternet.org/data-trend/social-media/social-media-use-by-age-group/
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The Future? Facebook – Largest social network in the world
1M
1.31 billion monthly active
users and 829 million daily
active users
1.07 billion mobile
monthly active users, and
654 million mobile daily
active users
Number of links shared
every 20 minutes on
Facebook
48% of 18-34 year olds
check Facebook when they
wake up, 28% do so before
they get out of bed
Sources: http://www.insidefacebook.com/2014/07/23/facebooks-q2-2014-in-charts-best-quarterly-revenue-now-at-1-3b-users/ and http://www.statisticbrain.com/facebook-statistics/
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