Transcript OUTLINE - Council on Higher Education

The Finnish-HEQC’s Quality Systems
Restructuring Project: Outcomes
Impact & Challenges @ UNIVEN
University of Zululand Workshop
Dr. M. Makhafola
Director: Quality Assurance & Promotion
University of Venda
20-21 October 2008
OUTLINE
1. Background
2. SAQI Diagnostic Analysis Report
3. Project Focus Areas
4. Output and Impact
5. Challenges
6. Acknowledgements
1. Introduction
The University of Venda is one of the four universities in
the Limpopo Province, located in Thohoyandou.
Most recent university to be established in South Africa
(1982).
Re-designing size and shape which is guided by both
the internal (new vision and mission) and external
imperatives (NPHE, HE Act, SEPHE)
Current students head-count = 10 660
8 Schools; Agriculture, Rural Development & Forestry,
Environmental Sciences & Engineering, Health
Sciences, Law, Management Sciences, Mathematics &
Natural Sciences, Integrated Studies & Humanities
Dr M Makhafola, Finnish HEQC Project
Workshop, 20-21 Oct. 2008
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1.2. Vision and Mission
The Vision
“To be at the centre of tertiary education for rural and
regional development in Southern Africa”
The Mission
“As a Comprehensive institution, the University of Venda
offers a range of undergraduate and postgraduate
qualifications in fields of study that are responsive to the
development needs of the Southern African region, using
appropriate learning methodologies and research”
Dr M Makhafola, Finnish HEQC Project
Workshop, 20-21 Oct. 2008
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1.3. Current University Projects
Recovery Plan: Major re-innovation of buildings,
upgrading of ICT infrastructure and introduction of
management systems
Increasing carrying capacity of the campus: To
increase the current carrying capacity from 5500 to 10
000.
Right sizing and converting to Comprehensive
University: All programmes offered at UNIVEN will be
subjected to a review in-order to develop an academic
plan (including size and shape and programme
qualification mix, PQM) that reflects the new vision and
mission.
Dr M Makhafola, Finnish HEQC Project
Workshop, 20-21 Oct. 2008
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1.4. Converting to a Comprehensive
From a policy directive Comprehensive
University seem to be:
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Diversity
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Accessibility
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Student mobility
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Responsiveness
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Flexibility
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2. SAQI Diagnostic Analysis Report
Project proposal was informed by the SAQI (11-14 April
2005) diagnostic analysis of the Quality Management
System.
They use the ISO 9001:2000 and CHE audit criteria
models as a basis for analysis.
The University’s compliance to the ISO 9001:2000
standard was 68%
CHE Audit criteria was not aggregated
The QMS diagnostic analysis identified 35 areas that
needed to be addressed in order for the University to
comply with ISO 9001:2000 and CHE audit criteria .
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Workshop, 20-21 Oct. 2008
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3. Project Focus Areas
Refine Records and Document Management
Programme Review and Programme Development
Institutionalization of Quality Assurance and
Promotion
Refine Academic Policies
Benchmarking
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3.1Refine Records and Document
Management
A workshop was conducted in 2006 on
record management and archiving of
documents.
The workshop was attended mainly by
school officers and academic
administration.
Training on Records Management (11-12
October 2007
Policy was developed in 2006 then revised in
March 2008
Dr M Makhafola, Finnish HEQC Project
Workshop, 20-21 Oct. 2008
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3.2 Programme Review and Annual
Departmental Reviews
3.2.1 Policy development
3.2.2 Capacity Development workshops
3.2.3Teacher Education Improvement Plans
3.2.4 Programme Portfolio Review
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Workshop, 20-21 Oct. 2008
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3.2.4 Programme Portfolio Review
All programmes offered at UNIVEN were subjected to
a review (July – November 2008) in-order to:
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Develop an academic plan (including size and shape and
programme qualification mix, PQM) that reflects the new
vision and mission.
Bring the size and shape of UNIVEN within the framework
set by the Minister for 2010 (from current 11 700 to 10 500
head count)
Develop the new PQM within the framework of the Higher
Education Qualification Framework (HEQF, 2007)
UNIVEN engaged a consultant Mr. J. File
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Programme Portfolio Review key Criteria
Relevance, to what extent is each UNIVEN programme relevant in terms of:
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New mission and vision
Desired size and shape for 2010
Labour market demand for graduates
Viability, to what extent is each programme viable in terms of:
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Government subsidy
The tuition it brings
Compared to the costs involved in offering it
While Relevancy and Viability are proposed as the key criteria, other factors
should play a role like:
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Competition (others offering the programme
Unique or distinct programmes (like Tshivenda)
Quality of the department offering the programme in other fields like research
The opportunity to enhance the programme’s relevance or viability
The programme not fitting in the new HEQF
Dr M Makhafola, Finnish HEQC Project
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3.3 Institutionalization of Quality
Assurance and Promotion
Awareness campaigns
School/Administration Committees
Student Quality Literacy
Quality Assurance & Promotion Board
Quality Assurance a standing item in all
School Boards meetings
HEQC Institutional Audits Criteria
Workshop
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3.4 Refine Academic Policies
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Develop Policy template (Policy on Policy)
2 Workshops (March & April 2007)
Assessment Policy
Learning & Teaching Policy
Guidelines (Curriculum review, Programme
development, QA committees etc)
Records Management Policy
Policy Data Bank
Questionnaire for policy rollout
Dr M Makhafola, Finnish HEQC Project
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3.5 Benchmarking
Student administration
Examination process
Teaching and learning
Research output and training
Community engagement
Student support services
Policy formulation & implementation
Dr M Makhafola, Finnish HEQC Project
Workshop, 20-21 Oct. 2008
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4. Project Output and Impact
QMS icon on all the desktops
Successful Programme Evaluation
Capacity development workshops
Uniformity in policy formulation
Institutional Audit preparation 2010
Buy-in
Three evaluation tools (Programme,
departmental & SEQ)
Dr M Makhafola, Finnish HEQC Project
Workshop, 20-21 Oct. 2008
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5. Challenges
Everything dumped at QAPD
Policy rollout and implementation
Staffing
Resource availability
Flooded with education policies (NSC,
HEQF, Mergers etc)
QM of community engagement
Territorial
Dr M Makhafola, Finnish HEQC Project
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6. Acknowledgements
HEQC, Herman & Judith
Finnish Funders
UNIVEN Community
Fellow QA Managers/Directors
THANK YOU
KE A LEBOGA
ENKOSI
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Workshop, 20-21 Oct. 2008
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