Transcript Document

I Think I Can
Making the Case for a Digital Organizer
What do Muggsy Bogues, The Little Blue Engine and
everyone at Families 2015 Have in Common?
.org
Florida CHAIN Online in 2014
CHAIN was able to initiate and participate in numerous social media campaigns including:
Marketplace/Enrollment, the Coverage Gap, CHIP, among others
.org
Our Impact and Growth
We’ve been able to achieve
an increase in followers
across all of our social media
platforms and reach an even
wider audience with each
post/update.
Total Post Reach in 2014: 173,943
Total Post Impressions in 2014: 389,593
The Rundown
• Investing in a Digital Organizer
• The Work of a Digital Organizer and How It Helps
•
•
•
•
Daily responsibilities
Creating Content
Developing Partnerships
Breaking News
“Objectively speaking, a Digital Organizer is
invaluable to your organization. No, really!”
- Scott Darius, CHAIN Digital Organizer
.org
The Investment…
• More than it being innovative or a trend, social
media is an OPPORTUNITY
• Its an opportunity to show your target audience
who you are and the value you bring to your
communities. It helps you build trust and solidify
your reputation
.org
Making the Investment
• Designating resources for a Digital Organizer can have benefits beyond
simply performing better on social media.
• Having the dedicated position also attracts national funders, who increasingly
are seeing the benefits of an effective social media presence.
.org
Return on Investment
Source: Waggener Edstrom
Aside from the potential draw for funders, investing in a Digital Organizer can translate into
more outside donations, volunteers, and community participation
.org
The Work of a Digital
Organizer
And How It Helps You
.org
News and Information
• Information sharing is likely to be the bread and butter of social media
account.
• Most days will begin with reading through headlines, articles, and reports on
your issues and deciding what if/any are worth sharing.
Information can be shared easily and quickly on social media
through the use of templates
.org
Syncing/Checking Calendar
• Its helpful to have a calendar of upcoming
events and holidays (ie: Women’s Health
Week or Doogie Howser Appreciation Day) that
if integrated correctly, might increase your
mainstream exposure.
• Your events should also be listed on with
accompanying posts/graphics ready for
sharing leading up to event.
.org
Tracking & Sharing Your Initiatives
• Take every opportunity to let your audience and the community know what
you are up to as an organization.
• The Digital Organizer can help with both branding the initiatives and projects
as yours and grow the project’s exposure.
.org
Custom Content
• Doing any of the aforementioned means your Digital Organizer will be
responsible for creating a lot of custom content.
• This can be made easier by:
• Maintaining a bank of event photos
• Using simple programs for editing (PowerPoint, Paint, Photoshop Elements)
.org
Creating Templates
• Creating template graphics can save you time and enhance consistency.
• Template examples: Upcoming events, Did You Know, Share Your Story,
Consumer quotes, etc
.org
Making Waves
• Even with a single Digital Organizer, it’s important to remember that he/she is
not alone in our shared objective
• Engagement requires initiating discussions, answering questions, and building
support through likes, comments, and shares.
• This means both with your followers and other organizations.
.org
Developing Partnerships
• Plugging in and coordinating with national and local partners on social media
efforts (ie Tweetchats, Thunderclaps) lessens the burden for a Digital
Organizer and is good for business
In just one Tweetchat with MomsRising on
Substance Use Disorders and the ACA our
conversation reached 217,251 Twitter accounts for
3,232,868 potential readers!
.org
Using Relationships
• Often, there’s no need to create what is already available.
• Partners are always looking to share infographics and other resources.
Doing the Research
• The growing availability of social media data direct from the source (ie:
Facebook Insights, Twitter Analytics) increases SMs potential effectiveness for
your organization
• Identify trends to better understand things like what messaging is working and
what time of day is best for posting.
.org
And When News Breaks…
Planning Your Reaction
• The Digital Organizer is a good person to include in an internal huddle to plan
the organization’s reaction to the news.
• The press and media organizations all live on social media, namely, Twitter
(effective for sharing your response with them quickly)
.org
You’re ready to respond
• Having a breaking news template that lets you share a headline and a
grabbing quote is an effective way to stand out in a time where everyone will
be reporting on the same event.
.org
The bottom line…
Thank You!
[email protected]
.org