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Work Programme Partner Event
Welcome and Introduction to
Reed in Partnership
Chris Melvin, Chief Executive
Reed in Partnership
Welcome
• Core aims:
- Describe our experience, credentials and Work
Programme approach
- What we are looking for from potential delivery
partners
- Give you a chance to tell us what you want from
prime providers
- Give you an understanding of selection processes
Our size and coverage
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Wide Coverage: Currently, operating out of over
60 offices with 800 employees. Also delivering
the national Work Experience Programme
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New contract areas: Able to quickly establish
new sites and links with employers by building on
the presence of the wider Reed Group
Contract overview
One of the few major providers to have
experience of delivering to all of the Work
Programme customer groups:
• JSA Customers: New Deal, Employment Zones, Flexible
New Deal
• ESA Customers: Pathways to Work, New Deal for
Disabled People
• Single Parents: Single Parent Employment Zone provision
• Young People: Young Person’s Guarantee, national Work
Experience Programme
Business diversification
Reed in Partnership has diversified into new
areas – key in terms of aligning with the wider
needs of the Work Programme:
• Skills: Response to Redundancy, Skills for Jobs and Train
to Gain
• Business Support: Part of the consortium delivering
Business Link across Yorkshire and Humber
• International: Contracts in Australia and Poland allowing
us to learn from best practice and international experience
A trusted partner
Work Programme Partner Event: London
Our approach to the
Work Programme
Chris Melvin, Chief Executive
The Work Programme
- One programme: Integrating all customer groups.
- Increased sustainability: Sustained outcomes at
1-3 years
- Contract size: Possibly delivering across whole
government office regions
- Differentiated payment: Payments based on the
barriers faced by customers
- Level of risk: Move to the AME/DEL payment model
Work Programme: Key challenges
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Ability to manage high customer volumes
Flexible and tailored services
Payments by results
Rapid large-scale contract set up capability
Financial capability
Capacity/capability to manage change
Longer sustainability periods
Who we are looking to subcontract with
• Providers to deliver core end-to-end services
• Referral partners to provide outreach services to engage
potential customers
• Training providers to help us respond to local labour market
needs
• Specialist organisations to offer support for those
customers with specific barriers e.g. ex-offenders, ethnic
minority communities, people with health problems
• Employer forums offering gateways to multiple employer
relationships
• Pastoral partners to provide support in addressing
childcare, housing or financial barriers
What we want from supply chain partners
• Experienced providers with consistent and demonstrably
high performance
• The ability to improve provision, to a range of customer
requirements
• Organisations which are valued by DWP/JCP for their
delivery of services and outcomes
• A commitment to work in local communities with niche
groups
• A strong and established presence, whether nationally,
regionally or locally
• A versatile approach that can adapt to a changing market
and its demands
Core requirements
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Strong values and performance driven
Infrastructure
Customer understanding
Labour market focus
Scalability and Flexibility
Ability to join things up
Creative but solutions driven
What we bring
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Track record of performance
Strong relationships with employers
Tested diagnostic and employability tools
Expert implementation, HR, Training, IT,
Commercial Management and Marketing teams
Bespoke management information systems
developed for welfare to work
Accredited, independent security, quality
assurance and audit processes
Reed Group Services and expertise
Our Values
Work Programme finance model
Our approach
• Understand the contract funding model when available
and develop
• A funding model for end to end supply chain delivery in line with
DWP contract payment milestones with higher tariffs for achievement
of long term sustainability targets
• A flexible outcome specific funding model for specialist provision with
higher tariffs for exceeding minimum performance expectations
• A model with front end funding for voluntary sector partners and
further payments for exceeding minimum performance expectations
In summary
As a prime provider we will deliver:
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Resilience: funding to implement and manage
multiple contracts and fluctuating volumes
Flexibility: respond to changing requirements
and customer needs
Capability: develop the skills of the supply chain
Scalability: able to flex infrastructure and
resources quickly
Any questions?
[email protected]
www.reedworkprogramme.co.uk
Work Programme Partner Event: London
Partnership Working
Katie Bancroft, Commercial Management
Our approach to partnership working
Our development of successful partnerships will involve:
• Long-term commitment to the mutual benefit of all parties
• Sharing success
• Continuous communication and dialogue
• Joint learning through sharing of best practice
• Information sharing
• Joint problem solving to achieve prompt solutions
• Mutual trust between all parties
• Joint coordination of activities
Our approach to the Merlin standard and
DWP code of conduct
We will be:
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Transparent in our dealings with partners
Fair, open and consistent throughout the sub-contracting process
Supportive to new and smaller providers
Promote equality and diversity promoted throughout the supply chain
We will:
• Implement strong governance structures across the supply chain
• Risk management will be a key feature of the partnership
• Respond promptly and appropriately to issues
• Adopt an integrated approach to ensure successful delivery
Next steps
• EOI now available on the website
- www.reedworkprogramme.co.uk
• Closing date for applications - 22/10
• Questionnaire during week commencing 18/10
with return date of 29/10
• One-to-one meetings throughout October and
November
• Partner selection in December
Any questions?
[email protected]
www.reedworkprogramme.co.uk