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What they don’t teach you in graduate school: How to thrive in the field of student affairs assessment Diane E. Waryas, Ph.D. Kim E. VanDerLinden, Ph.D. What Brings You To This Session? Motivations for Session • Student affairs assessment is a new position. • Unlike other disciplines, there is not a ‘clean’ career path; Graduates in student affairs assessment don’t exist. • Better defining the positions, so that student affairs assessment truly becomes a profession. • Graduate programs need to better define the curriculum. • Networking opportunities – find out who your colleagues are at other institutions. You want me to do what??? 1. Develop, implement and maintain an assessment program for Student Affairs that is related to learning outcomes and integrated with the Division’s strategic goals and objectives. 2. Collaborate with the Office of Institutional Research and appropriate other offices engaged in assessment research to support connections between Student Affairs and relevant programs in the schools/college and other administrative areas. Disseminate relevant information concerning student characteristics and experiences. 3. Using established principles of measurement theory, develop valid and reliable instruments that assess student learning and development. Use established survey research techniques to administer survey instruments that assess student satisfaction and evaluate programs. Use qualitative assessment techniques such as focus groups and interviews. 4. Complete statistical analyses, manage data pertaining to student outcomes and Division goals, disseminate findings to internal and external constituencies and facilitate use of assessment findings throughout Student Affairs. ….and this too? 5. Provide assistance and consultation to Student Affairs departments to develop and maintain appropriate and regular assessment of their programs and services including assistance with objectives, learning outcomes, assessment plans, evaluation methods, tools, data analysis, and reporting. 6. In partnership with the Director of Professional Development Programs, develop and deliver assessment training sessions, workshops, and seminars for faculty and staff. Facilitate discussions with Student Affairs to advance assessment and research initiatives. 7. Develop and maintain a comprehensive assessment research website for Student Affairs. 8. In partnership with the Director of Communications, determine format and frequency of research dissemination to external constituencies. 9. Prepare and monitor budgets and develop the administrative framework to support assessment research initiatives. Develop operational plan and procedures. 10. Recruit, train, and manage performance of staff assistant and/or student interns/assistants. 11. Perform other duties incidental to the work described herein. You want me to know what??? • Quantitative research methodology including advanced knowledge in multivariate analysis, linear regression and item response theory. • Qualitative research methodology including focus groups and interview techniques • Knowledge of outcomes based assessment • Reference theoretical basis/literature review from student learning and development literature • Knowledge of strategic planning concepts and implementation • Demonstrated ability to work with diverse individuals • Demonstrated ability to multi-task and meet deadlines • Proven leadership, organizational, and strategic planning skills • Proven communications skills • Ability to work alone and independently as well as collaboratively with colleagues • Technology skills including advanced knowledge of Microsoft Office, SPSS, database and spreadsheet management and development of on-line resources and self-paced instructional modules • Basic financial management skills including budget development and reconciliation of expenses • Basic supervisory skills including performance management Questions asked of “thriving” professionals • As a thriving student affairs assessment professional, what are some things you wish you had learned in graduate school that would have helped in the position? • What courses/pre-reqs or experiences would you recommend in advance of assuming a job in student affairs assessment? • Since there is no "typical" career path to becoming a student affairs assessment professional, how did you end up in the position? • Other thoughts/advice that you would share with graduate students or professionals interested in a career in student affairs assessment. Prepare To Wear Multiple Hats Student affairs assessment is both specialized and generalist position all in one. You need to be specialized in research and assessment, skills that few student affairs practitioners have today (but this will be changing soon). You also need to know about all of the functional areas within student affairs. This helps when assisting others across the division with assessment. So, try to get as much research and assessment experience as possible and work on committees and talk with folks in other functional areas to learn what they do along with the theory behind their work. Gavin Henning, Dartmouth College Define Your Own Starting Point At the time that I became a coordinator of assessment, I had no prior assessment experience -- just the research background I'd acquired as part of my higher ed PhD program. Upcraft and Schuh quickly became my new best friends. In retrospect, I wish I'd learned that assessment is kind of like writing a dissertation -- the best assessment project is a finished assessment project. It's too easy to get bogged down in trying to do things just right. The best approach, however, is to start somewhere, anywhere, and go from there... Sherry Mallory, Western Washington University Know Who’s Doing Assessment Work I wish I would have learned some specifics about assessment. When I was in grad school assessment wasn't even a topic. It would have been helpful to know who some of the people doing and writing about this are. Gavin Henning, Dartmouth College Assessment is Essential I graduated in 1999 from a research heavy program, however, I was not encouraged to complete a research project. I now wish I would have gone through the steps to learn the process and more importantly apply statistical analysis. In addition, assessment was not a key topic discussed in my classes in regards to being a good practitioner. I also did not see it applied in my graduate assistantship. I wish findings from practitioners working with students on a daily basis would have been shared which may have given me a better idea of how essential assessment is in the work we do. Anonymous Understand Research, Understand the Field I think a background in psychology and research design is good academic preparation. I think some experience in student affairs is also required so that you have a pretty good grasp of what happens in the various functional areas. I happen to have had a long career in student affairs and have worked directly in several areas so have been fortunate in that regard. I think you definitely have to make it your business to understand the cultures, issues, hopes, dreams of departments and then work to help them realize them using data and making data driven decisions. Rebecca Sanderson, Oregon State University Personally Connect to Get Buy-In “Assessment is not a four letter word.” Many people have a somewhat irrational fear of assessment and it is helpful if you can connect and make it less threatening. Stacy Ackerlind, University of Utah Know your stats! … solid qualitative and quantitative methods courses; a program evaluation course; some database management/student information system experience. Susan Martin, U of Maryland, Baltimore County Keep it Simple! One thing I've learned is the beauty of keeping things simple. My first assessment plan (just last year) was too involved and complicated. It would never have been possible for me to do it all, especially since I am the only one in my office who is directly involved with assessment. This year I kept my assessment plan simple and focused on just two learning objectives. Not only is it more doable, but I've been able to use multiple assessment methods to gather more meaningful data. Melissa Yamamato, Oregon State University Develop Basic Skills Get your basics down pat. Fancy might be fun, but it is the hard core basic skills - good assessment planning, good relationship building, good communication, and solid measurement - that are critical. Anonymous You’re Not Alone! There is a growing community of folks who are working in this area so it is ripe for those who want to move in that direction. …There are many excellent print resources that provide some great perspectives AND don't limit your reading to only what Student Affairs is printing. Read about learning centered education, etc. Join AAC&U, NASPA, and begin to think about the larger issues of assessment in terms of the transformational power of data and of focusing our attention on education in addition to service. When I think of this, I get excited about the potential of student affairs and our contributions to the educational enterprise on our campuses. Rebecca Sanderson, Oregon State University Resources • NASPA Assessment, Evaluation, and Research Knowledge Community (Regional reps) • Pre-conferences, drive-ins • Other assessment conferences: - ACPA - IUPUI - Texas A&M Assessment Symposium - NC State Assessment Symposium - San Diego State Conferences Questions/Discussion Diane E. Waryas, Ph.D. [email protected] 702-651-7569 [Community] College of Southern Nevada Kim E. VanDerLinden, Ph.D. [email protected] 716-652-9400 StudentVoice