Transcript FASCINATING FINDINGS IN POSITIVE PSYCHOLOGY

“Leading in Tough Times”
LeadershipKitsap
Opening Retreat
Seabeck Conference Center
Richard N. Strand
[email protected]
www.hookedonleadership.com
Richard & Associates
September 7, 2012
Outline
Identify Your Major Challenges
Keeping Things in Perspective
Leadership Matters
Formula for Thinking Positive
Attitude
Employee Engagement
What Your Employees Really Want
Things YOU Can do to Make a
Difference, as a leader/manager
Laugh and watch some videos
Leadership Really Matters
I Believe . . . .
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You DON’T need a Title to be a Leader.
You get to choose the kind of leader you
want to be.
Leaders matter at work, in the home, and
in your communities.
Leaders are “Difference Makers”
You get to choose whether life leads you
OR you will be the leader in YOUR life!
Take 5
What’s Bugging You?
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Globally
Climate Change
 International Terrorism
 Decline of Fossil Fuels
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Nationally
More importantly,
what’s bugging your
team, and/or your
customers?
Debt Crisis
 Dysfunctional Legislative process
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Locally
Jobs, Jobs, Jobs, Pay, Benefits, Security, etc.
 Cost/Availability of a College Education
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Life is a matter of perspective
Your View
Your Assessor
Your Buyer
Your Lender
Your Appraiser
The Rational Optimist
THEN!
 Circa 1900 $76/$100 for
food/clothing/ shelter
 1950 Life Expectancy
was 47 globally
 Homicide rate in Europe
in 1450 35/100,000
 In 1798 Malthus predicts
a global food shortage as
population grows
NOW!
 Circa 2010 $37.00/100
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2000 Life Expectancy
was 65
Homicide rate in 2000
1/100,000
Since 1900 global
population up 400%,
cropland only 30% BUT
400%+ in yield, 600% in
harvest.
BUT, Then There’s This
THEN!
 Fuller Employment
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Get a College Education
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Cost of living increasing
along with means to
support middle class life!
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Graduate from school,
get a job, move out and
start adult life.
NOW!
 Chronic Unemployment,
underemployment
 Get a JOB!
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Cost of living leveling off
or in slight decline as
means to support appear
to be shrinking.
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Stay at HOME! As long
as possible! UGH!
Musings From Main Street
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Life is NOT as bad as you think!
Treat your clients/customers better than
ever
Pay attention to fundamentals—be the
leader in your life.
Appreciate what you have—Be Positive!
Continue to plan and invest in the future
Laugh!
Leadership Journal
December 2008
Dr. Richard N. Strand
Exploring the Topic of
Leadership
The Truth About Leadership
Kouzes & Posner
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Truth 1—YOU Make a Difference
Truth 2—Credibility is the Foundation
Truth 3—Values Drive Commitment
Truth 4—Focus on the Future
Truth 5—You Can’t Do It Alone
Truth 6—Trust Rules
Truth 7—Challenge the Crucible for Greatness
Truth 8—You Either Lead by Example or Not at All
Truth 9—The Best Leaders are the Best Learners
Truth 10—Leadership is an Affair of the Heart
The End of Leadership—
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Barbara Kellerman
Critical analysis of leadership.
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50 years of active writing and teaching
1,500 recorded definitions
40 theories
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Leadership landscape has changed
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Power of followers
 Trust
 Flexibility, freedom to leave
 Role of hierarchy--technology
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It really is about transformation and
making a difference.
Are You a Leader or Manager?
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“You lead people; You manage things.”
Leadership - doing the right things—
Deciding—
Where we want to go?
 Where do we want to be in the end?
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Management - doing things right—
Determines—
What’s the best way to get there?
 What’s the best allocation of resources to
achieve success?
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Developing Your Skill as a
Leader/Manager
Hope for the best!
 Read
 Study Others
 Experience
 Test your limits
Take Risks
Get involved,
get equipped,
adapt, move
forward!
All you really need is —
An eraser to make your mistakes disappear
 A penny to you will never have to say your
broke.
 A marble in case someone says you’ve lost
yours.
 A rubber band to stretch yourself beyond your
limits.
 A string to tie things together when they
appear to be falling apart.
 A hug (and kiss) to remind you someone
cares about you.
Donna Woo, Vancouver BC
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Key Elements of Leading in
Tough Times
 Get
Up on the Balcony
 Maintain Disciplined Attention
 Protect the Voices from Below
 Regulate Distress
 Give Work Back
Heifetz & Laurie
“The Work of Leadership”
Harvard Business Review
Leading In Crisis—7 Lessons
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Face Reality
Don’t be Atlas
Dig Deep for the Root Cause
Get Ready for the Long Haul
Never waste a Good Crisis
Follow True North
Bill George
Go on Offense
Essential Ingredients
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Anticipate Problems
Have a Plan, BUT don’t expect to stick to it!
Involve Stakeholders
Don’t let life overwhelm you! BALANCE!
Manage the Change process
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Two key questions to ask
Be Positive! ATTITUDE COUNTS!
Understand what employees really want
from you.
Pop Positive Psychology?
5 Essential Elements to Well Being
Tom Rath and Jim Harter
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Career—we spend the majority of our waking hours
doing something we call a career—what do you do often
the first question we ask.
Social—when you reflect on the most memorable events
you’ll notice they have something in common—the
presence of another person.
Financial—enough to survive but not as much as you
think to be happy.
Physical—balance, balance, balance!
Community—the difference between a good life and a
great one—friends you can count.
THE MAGIC FORMULA
*P = RB – b(i) + S X ∑E + H²
*P=Positive Frame of Mind
B/b = Your brain
S = Strengths
∑E = Measure of happiness
H = Hope
Positive Emotions
Are Potent
What stories do you
have to tell?
Did you smile in your
Positive Biographies
yearbook photo?
Handwritten autobiographies
from 180 Catholic nuns,
composed when participants University of California-Berkeley
found that positive emotional
were a mean age of 22 years, expression in college yearbook
were scored for emotional
pictures correlates with the selfcontent and related to survival reported personality traits of
affiliation, competence and low
during ages 75 to 95
negative emotions across
adulthood,
when controlling
A strong inverse association was
foundeven
between
positive
for physical attractiveness and
emotional content in these writings
and risk of mortality
social desirability.
in late life—a 2.5-fold difference between the lowest and
highest
quartiles.
emotional
early-life
They
say your
smilePositive
provides
insightcontent
to yourinframe
of mind.
autobiographies
associated
longevity
How oftenwas
do strongly
you really
smile orwith
LAUGH?
6 decades later (Danner et al., 2001).
Positive emotional experiences lead us to pursue
interests more vigorously and think more expansively
about subjects of interests.
Related approach behavior facilitates the
development of relationships with others.
Negaholics No More!—by Dr. Cherie Carter Scott
Sample Survey—DO YOU?
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Have trouble getting out of bed in the morning?
Expect the worst so as not to be disappointed?
Say “I don’t know” when asked what do you
want?
Have difficulty getting enthused about your to do
list?
Do you count gray hairs and wrinkles?
Do you wish for your world to be different than it
is—ALL the time?
How much time do you spend wishing for the
home, relationship, body, job, money you want?
Negaholics no more!
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Attitudinal (Perfectionist, Slave Driver)
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Behavioral (Procrastinator)
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Mental (Constant critic, retroactive fault
finder, premature invalidator)
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Verbal (Constant complainer, Gloom &
doomer
THE MAGIC FORMULA
*P = RB – b(i) + S X ∑E + H²
*P=Positive Frame of Mind
B/b = Your brain
S = Strengths
∑E = Measure of happiness
H = Hope
This is Your Brain!
What have you done to it
lately?
Brain Facts
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2% of body weight (avg. 3.5 lbs)
Uses 20% of the oxy available to the body
Est.100 billion nerve cells—neurons
60% fat; 2% drop in body water impacts
Enables us to think, feel, remember
Moves muscles, maintains balance,
Controls heart rate, breathing, body temp
Your happiness meter resides here!
Things that help/hurt!
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Help the Brain
 Sleep
 Oxygen
 Diet
 Exercise
 Outdoors
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Hinder the brain
 Drugs
 Deprivation
 Processed
Foods
 Sugar
 Lack of use
THE MAGIC FORMULA
*P = RB – b(i) + S X ∑E + H²
*P=Positive Frame of Mind
B/b = Your brain
S = Strengths
∑E = Measure of happiness
H = Hope
Identifiable with the help of two online measures:
www.strengthsquest.org -- taps 34 human
talents/strengths (OLRM 103, OLRM 150)
www.positivepsychology.org -- measures 24 human
strengths
THE MAGIC FORMULA
*P = RB – b(i) + S X ∑E + H²
*P=Positive Frame of Mind
B/b = Your brain
S = Strengths
∑E = Measure of happiness
H = Hope
Happiness
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Can be measured—Martin Seligman
Authentic happiness inventory
 24 questions, scaled responses, 5 pt scale
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Feel like a failure-winner
 Bad or good mood most of the time
 Life has a purpose
 Rarely or always get what you want
 Feel cut off or close to others
 Don’t like or love work
 Etc.
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Geography of Bliss
Eric Weiner
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Happier if married than single
Happier if optimist than pessimist
Happier if extrovert than introvert
Happier if Republican over Democrat
Happier up to $15,000 per year
Happier if you have college degree
Happier if you have faith, attend services
Happier with higher ratio of pos moments
Positive emotions can be
measured at work!
Gallup’s Q12—measures employee
engagement
Harris/Profiles International—job
satisfaction/ expectations
Question?
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Prominent CEO was asked—
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How many people work in your company?
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Answer?
About half of them.
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Q-12, Gallup’s Employee Survey
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12 focused questions
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Q1—I know what’s expected of me at work
Q2—I have the materials & equipment needed to do my work right.
Q3—I have the opportunity to do what I do best every day.
Q4—Last 7 days, I’ve received praise for doing good work.
Q5—Someone at work cares about me as a person.
Q6—Someone at work encourages my development.
Q7—At work, my opinions seem to count.
Q8—The mission/purpose of my company makes me feel my job’s
important.
Q9—My colleagues are committed to doing quality work.
Q10—I have a best friend at work.
Q11—last six months, someone at work has discussed my progress.
Q12—In the past year, I’ve had opportunities to learn and grow at work.
Some scary stats to ponder!
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Gallup survey of over 10 million
employees, 114 countries, 41 languages
 29% of us “engaged” in our work
 56% NOT engaged
 15% Actively disengaged
Engaged Defined
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Engaged = employees who work with passion,
feel profound connection to the company, drive
innovation, move the org forward.
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Not Engaged = employees who may have
checked out, sleepwalking thru work, putting in
time, not the energy to make a difference.
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Actively Disengaged = employees who are
more than just unhappy, acting out their
unhappiness at work, seek to undermine
engaged workers.
What WE seem to WANT!
Accountability—uphold obligations
 Alignment—pull in the same direction
 Approachability—info flows freely
 Attitude—positive and real
 Candor—tell us like it is
 Connection—leader cares
 Meritocracy—performance counts
 Purpose—we KNOW why work matters
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THE MAGIC FORMULA
*P = RB – b(i) + S X ∑E + H²
*P=Positive Frame of Mind
B/b = Your brain
S = Strengths
∑E = Measure of happiness
H = Hope
Hope and Health
Correlational Evidence
Hope correlates positively with coping with severe burns,
arthritis, spinal cord injury, fibromyalgia, and blindness.
Cross-sectional Evidence
Individuals with high (vs. low) hope remain energized
during the recuperative process. High hopers also experience
less pain and tolerate pain twice as long as low hopers.
Hope and Success
Correlational Evidence
Hope scores of entering college freshmen predicted better
overall grade point averages even after controlling for
variance related to entrance examination scores.
Cross-sectional Evidence
High- relative to the low-hope students also were more
likely to have graduated and not to have been dismissed
over this six-year period.
Self-efficacy and Success
Correlational Evidence
Self-efficacy is related to both performance and
persistence.
Cross-sectional Evidence
People with higher levels of self-efficacy see their options
as more unlimited.
People with high SE pursue options more intensely and are
more committed to goal attainment.
How long does it take to replenish
yourself efficacy?
Self-efficacy involves the belief in one’s
personal capabilities (Bandura, 1997). It is a
domain-specific belief, meaning that we
have self-efficacy for specific tasks and
outcomes.
Self-efficacy can be measured!
Was there a time this week when you:
Felt Inadequate?
Experienced a conflict that’s unresolved?
Felt apart from your work team?
Felt not loved by someone you care about?
Felt unorganized or unprepared for any
reason?
Felt anxious—like you didn’t really have it
together?
THE MAGIC FORMULA
How do YOU score?
*P = RB – b(i) + S X ∑E + H²
*P=Positive Frame of Mind
B/b = Your brain
S = Strengths
∑E = Measure of happiness
H = Hope
Next Steps
What do you do?
Influencing your brain
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Exercise—increases flow of blood and
oxygen to the brain
Get outside—1,500 stimulants to be
enjoyed
Sleep routine, 6-8 hours
Avoid processed foods/sugar—go green
Omega 3
Stimulate your brain
Answer!
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Startling: causing momentary fright or
surprise
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Starting
Staring
String
Sting
Sing
Sin
In
I
Apply your strengths
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Create and live by a personal mission
statement
ID the things you’re good at.
What excites you on at work?
What doesn’t?
How do you balance the two extremes?
Assess how you apply your abilities to
work, play, building and maintaining
relationships.
Manage your moments
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Turn a negative into a positive
Deal with conflict
Avoid negaholic tendencies
Take time to thank someone special
Make room for passion in your life
Give a gift to someone
Create positive moments to live off
Focus on the journey more than the
destination
How do you make room for
your passion?
Sustain Hope
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Believe in something or someone
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Faith counts
Recognize the value of YOU!
Leverage your strengths
Build and maintain ”helping” relationships
Model positive behavior for others
Monday Morning Choices
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Character Choices—define the person
you are—values!
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Action choices—do something, do
nothing!
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Investment choices—people you spend
time with.
(David Cotrell 2007)
Choose to Become the Leader
in Your Life
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Read, Study, Observe
Participate in a Leadership Development
Program
Link arms with your colleagues across
campus
Learn from the past, focus on the future
Find the courage to try
Develop an action plan to be a Difference
Maker
The Difference Maker
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“It’s attitude more than aptitude that
determines your altitude in life.” Moward
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“Attitude isn’t everything, but it’s the one
thing that can make a difference in your
life.” Maxwell
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“We become what we think.” Zeiss
Do you have the
courage to try?
Action Plan
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Build a personal mission statement.
Tend to your brain.
Live to your strengths.
Manage your moments wisely.
Have hope!
Thank someone in your life!
Celebrate what’s right!
 Make
room for your passion(s)
Thank YOU!
For What You Do
and Who You Are!