Transcript Document
BEING A LEADER WORTH FOLLOWING WMHFMA CONFERENCE MAY 22, 2015 ROGER SPOELMAN WHAT WOULD YOU LIKE TO GAIN FROM THIS SESSION? • HOW TO ADVANCE TO MY NEXT JOB • HOW TO BE MORE DISCIPLINED • HOW TO LEAD WHEN I’M NOT IN CHARGE • HOW TO DEVELOP AND EMPOWER OTHERS • HOW TO FIND MORE ENERGY • HOW TO LEARN TO BE A BETTER FOLLOWER • HOW TO ZERO IN ON WHAT I’M REALLY GOOD AT • HOW TO BE A LEADER WORTH FOLLOWING • HOW TO MAKE SOME POSITIVE CHANGES IN MY PERSONAL LIFE • HOW TO BE AN INFLUENCER • HOW TO CREATE A CLEAR PLAN FOR MY LIFE AND MY CAREER • TO CATCH UP ON MY SLEEP • TO CATCH UP ON MY EMAILS NEXT GENERATION LEADERS • DISCOVER AND PROTECT YOUR PLATFORM • GUARDRAILS • STRENGTHS FINDER • WELL BEING • READ GOOD BOOKS • HAVE A MENTOR/COACH • UPGRADE YOUR FRIENDS • E-MENTORS • MASTER PLAN YOUR LIFE • DISCOVER YOUR BULL’S EYE COMPARED TO WHEN YOU STARTED… • FASTER PACED OR SLOWER? • MORE COMPLEX OR SIMPLER? • MORE CHANGE OR LESS? DO YOU HAVE "A GREAT DEAL OF CONFIDENCE" IN: • OUR POLITICAL LEADERS? • OUR BUSINESS LEADERS? • OUR EDUCATIONAL LEADERS? • OUR RELIGIOUS LEADERS? A LEADERSHIP CRISIS… PERCENTAGE OF AMERICANS WITH "A GREAT DEAL OF CONFIDENCE" IN: • WALL STREET LEADERS 10% • CONGRESS 10% • BUSINESS LEADERS 15% • EDUCATIONAL LEADERS 20% • RELIGIOUS LEADERS 20% YANKELOVITCH, INC. SO WHAT KIND OF LEADERSHIP AND "NEW HABITS" WOULD BE BETTER? BECOME A BEYOND YOU LEADER • FEARLESSLY AND SELFLESSLY EMPOWER THOSE AROUND YOU AND THOSE COMING AFTER YOU • THE VALUE OF A LIFE IS ALWAYS MEASURED BY HOW MUCH OF IT IS GIVEN AWAY • “IF I HAD IT TO DO ALL OVER AGAIN I WOULD INVEST IN OTHERS” • WE CELEBRATE GENEROSITY AND SELFLESSNESS. WE ENVY ACCUMULATION BUT WE CELEBRATE GENEROSITY. A BEYOND YOU LEADER… • IT’S GOT TO BE BEYOND YOU AND NOT ABOUT YOU • MAKES AS FEW DECISIONS AS POSSIBLE • “YOU DECIDE” • AS MY ORGANIZATIONAL AUTHORITY INCREASES MY ORGANIZATIONAL IQ DECREASES • WORK FOR YOUR TEAM • “HOW CAN I HELP YOU?” • HOW CAN I LEVERAGE MY INFLUENCE AND TALENT TO HELP YOU DO YOUR JOB? • EMPTY YOUR CUP • I CAN’T FILL YOUR CUP BUT I CAN EMPTY MINE • YOU ARE SMARTER THAT YOU THINK YOU ARE • YOU KNOW MORE THAN YOU THINK YOU KNOW • YOU HAVE SOMETHING TO OFFER • IF YOU WAIT UNTIL YOU’RE IN CHARGE…YOU WON’T DO IT BEYOND YOU LEADER IF YOUR LEADERSHIP ISN’T ALL ABOUT YOU, IT WILL LIVE BEYOND YOU. BUT, IF YOUR LEADERSHIP IS ALL ABOUT YOU IT WILL NOT LIVE BEYOND YOU. START PRACTICING THIS NOW AND IT WILL CHARACTERIZE YOUR LEADERSHIP FOR YOUR ENTIRE CAREER! HOW TO LEAD WHEN YOU'RE NOT IN CHARGE DON’T WAIT TO BE LED • CHOSE TO LEAD YOURSELF • BEING AN EXCELLENT FOLLOWER • NOT TOO PROUD TO ASK FOR HELP AND NOT TO BUSY TO BE OF HELP LEADERSHIP BEHAVIORS: • DEVELOP OTHERS Multipliers • COLLABORATE Collaboration CHOOSE TO BE POSITIVE • THE MOST IMPORTANT THING YOU CAN BRING TO YOUR TEAM IS NOT YOUR SKILL, EXPERIENCE, OR EVEN YOUR INTELLECT. IT'S YOUR ENTHUSIASM! • NOT MERELY BLIND OPTIMISM LEADERSHIP BEHAVIORS: • MAKE IT BETTER • STAY FIT Well Being The Power of Full Engagement EXERCISE: TO BE USING THE 3X5 CARS ON YOUR TABLES, IDENTIFY 4-5 STATEMENTS YOU WANT TO DESCRIBE YOUR LIFE THINK CRITICALLY • BE DISCERNING • DON’T BE CRITICAL LEADERSHIP BEHAVIOR: MAKE IT BETTER The One Thing REJECT PASSIVITY • DON’T WAIT FOR SOMEONE TO APPOINT YOU • YOU HAVE INFLUENCE NOW! • DO SOMETHING • DON’T BE A VICTIM LEADERSHIP BEHAVIORS: • BE CHANGE READY • INNOVATE Abundance LEADER BEHAVIORS CHANGED BEHAVIOR=CHANGED OUTCOMES • THE BEHAVIOR WE HAVE IS EITHER WHAT WE CREATE OR WHAT WE ALLOW • OUR BAD OUTCOMES ARE NOT FROM LACK OF SKILL OR KNOWLEDGE OR ANYTHING OUT OF OUR CONTROL. IT ALL HAS TO DO WITH OUR BEHAVIOR! • THIS CONCEPT SEEMS DISARMINGLY SIMPLE, MAYBE TOO SIMPLE. BUT DO WE UNIVERSALLY UNDERSTAND AND PRACTICE THEM? HOW DO WE BEHAVE? • THE ANSWER IS EMBODIED IN AN ORGANIZATION’S CORE VALUES, WHICH SHOULD PROVIDE THE ULTIMATE GUIDE FOR EMPLOYEE BEHAVIOR AT ALL LEVELS. • IN BUILT TO LAST, PORRAS AND COLLINS’ RESEARCH INDICATED THAT ENDURING, SUCCESSFUL COMPANIES ADHERED STRICTLY TO A FUNDAMENTAL SET OF PRINCIPLES THAT GUIDED THEIR BEHAVIORS AND DECISIONS OVER TIME, PRESERVING THE ESSENCE OF THE ORGANIZATION. • EMBRACE INTOLERANCE. • IF AN ORGANIZATION IS TOLERANT OF EVERYTHING, IT WILL STAND FOR NOTHING! MAKE IT BETTER • THIS ONE IMPACTS ALL THE OTHERS • INCREMENTAL IMPROVEMENT/ TRANSFORMATIONAL IMPROVEMENT • ACT LIKE AN OWNER NOT AN EMPLOYEE/RENTER • WE ARE ALL RESPONSIBLE FOR IMPROVING EVERYTHING • ASK YOURSELF: WHAT AM I DOING TO HELP IMPROVE OUR ORGANIZATION • MORE POWERFUL THAN “WE ARE COMMITTED TO CONTINUOUS QUALITY IMPROVEMENT” • MUCH MORE THAN JUST FIXING SOMETHING THAT IS BROKEN! • DON’T ASSUME THAT IF SOMETHING IS NOT BROKEN IT IS AS GOOD AS IT CAN POSSIBLY BE • “WHY LEADERS DON’T LEARN FROM SUCCESS” • FAILURE TO ASK WHY SYNDROME COLLABORATE • WITH PEERS ACROSS THE ORGANIZATION • WITH COLLEAGUES, PATIENTS, CUSTOMERS • WITH PHYSICIANS AND OTHER KEY STAKEHOLDERS • SUCCESSFUL COLLABORATION TAKES TRUST AND RELATIONSHIP • I’M NOT TOO PROUD TO ASK FOR HELP AND I’M NOT TOO BUSY TO BE OF HELP • ASK YOURSELF: WHERE AM I LEVERAGING THE TALENT AN SKILLS OF THOSE OUTSIDE MY PRIMARY TEAM? STAY FIT • WE BRING OUR WHOLE SELVES TO WORK WITH US • MY PERSONAL DECISIONS CAN AFFECT YOUR PROFESSIONAL POSITION • YOUR PERSONAL DECISIONS CAN IMPACT OUR ORGANIZATION’S SUCCESS • CHOOSE TO BE A MULTIPLIER AND DON’T BE A DIMINISHER • HOW AM I TAKING CARE OF MYSELF PHYSICALLY, MENTALLY, EMOTIONALLY, SPIRITUALLY , FINANCIALLY, AND RELATIONALLY? BE CHANGE READY • WE KNOW FOR CERTAIN THAT WE WILL CONTINUE TO FACE CHANGES • HOW WILL I REACT WHEN I’M FACED WITH “THAT FEELING” THAT MY WORLD IS ABOUT TO CHANGE? • DO I HAVE THE ABILITY TO REALLY “LET IT GO”? • HOW DO I MANAGE THE TENSION TRIGGERED BY NEW IDEAS, INNOVATION, AND CHANGE? • BE URGENT ABOUT CHANGE…BOLD AND BRAVE • AVOID BEING DEFENSIVE ABOUT NEW IDEAS AND IDEAS OF OTHERS • BE “PALMS UP” – REMAIN “OPEN HANDED” (BOB GOFF) DEVELOP OTHERS • NOT ABOUT SUCCESSION PLANNING…THIS IS ABOUT BUILDING INTO OTHERS • DEVELOP AND PARTNER WITH YOUR COLLEAGUES • ASK YOU SELF: WHO AM I EMPOWERING AND DEVELOPING? • DEVELOP THE NEXT GENERATION OF LEADERS • WHO MENTORED, COACHED, CHALLENGED YOU TO BE BETTER THAN YOU WERE? • IF YOU REPLACE YOURSELF YOU’LL ALWAYS HAVE A PLACE…WE NEED LEADERS WHO ARE TALENT ATTRACTORS AND TALENT BUILDERS INNOVATE • ARE YOU WILLING TO DO AN HONEST EVALUATION ON EVERYTHING IN YOUR WORLD? • ASK YOURSELF: HOW AM I PERSONALLY ENGAGED IN CONTINUOUS LEARNING TO BENEFIT MY ORGANIZATION AND MYSELF? • IS YOUR DEPARTMENT, WORK GROUP, ORGANIZATION OPEN TO INNOVATION? • LEADERS ARE LEARNERS…LEADERS ARE READERS • BE A LIFE-LONG LEARNER • CREATE • ADAPT • BE A BOLD RISK TAKER • ALWAYS LISTEN FOR THE VOICE OF THE CUSTOMER DISCOVER AND PROTECT YOUR PLATFORM MOST LIKELY YOU WERE PLACED THERE • IT’S THE INTERSECTION OF YOUR GIFTEDNESS AND YOUR PASSION • MANY LEADERS ARE REMOVED OR ESCORTED OFF THEIR PLATFORM…DISQUALIFIED FROM LEADING • GREED, EGO, BAD DECISIONS DISCOVER YOUR BULL'S EYE • WHAT ARE YOU BETTER AT THAN MOST EVERYONE YOU KNOW? Sustain • WHAT DRAINS YOUR ENERGY? • WHAT DO YOU DO THAT IS ALMOST EFFORTLESS FROM YOUR PERSPECTIVE? Maintain • IN WHAT AREAS DO PEOPLE CONSIDER YOU THE “GO-TO” PERSON? Drain • WHAT DO YOU DO THAT ELICITS THE MOST PRAISE AND RECOGNITION FROM OTHERS? • WHAT KIND OF ADVICE DO PEOPLE SEEK FROM YOU? • WHAT DO YOU WISH YOU COULD DELEGATE? TABLE EXERCISE: WHAT WILL YOU REMEMBER FROM THIS TALK? READING LIST • ABUNDANCE – PETER H. DIAMANDIS • FLASH FORESIGHT – DANIEL BURRUS • THE POWER OF FULL ENGAGEMENT - JIM LOEHR & TONY SCHWARTZ • WELL BEING – TOM RATH & JIM HARTER • BOUNDARIES FOR LEADERS – DR. HENRY CLOUD • COLLABORATION – MORTEN T. HANSEN • MULTIPLIERS – LIZ WISEMAN • LOVE DOES – BOB GOFF • THE ONE THING – GARY KELLER • STRENGTHS FINDER 2.0 – TOM RATH