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Providing Solutions to Improve Business Processes™ iPurchase Implementation Overview for Monday , March 22, 2010 Agenda ISS Group Overview Wellman Products Group iPurchase Implementation • Overview of Wellman Products Group • Wellman Products Group iPurchase Objectives • Implementation Challenges Faced • Timeframe of Implementation • Results to Date iPurchase Software Demonstration Q&A ISS Group: Summary Founded in 1986 (www.issgroup.com) Implemented ERP for Manufacturers1986 – 2000 • MFG/PRO 1995 – 2000 • Developed 1st MFG/PRO eCommerce application with QAD in 1996 Today: Web-based Business Process Improvement Solutions for the QAD ERP User Community • eProcurement • Energy/Asset Management • Sales Force Automation ISS Group: Clients Wellman Products Group Parent Company - Hawk Corporation Manufactures High Performance/Severe-duty Friction Products - Cat, Deere, Komatsu, Aircraft, Hawk Performance • Brakes • Clutches Seven Locations Corporate / R&D - Solon, Ohio Mfg sites in the US – 3 Akron and Medina Ohio, Catoosa, Ok Canada – 1 Italy - 1 China – 1 Wellman Products iPurchase Objectives 1. Streamline the requisition and purchase order process 2. Cut the time to process a requisition at a minimum in half 3. Eliminate data entry errors - no double / triple data entry 4. Electronic Routing for approvals – 1. Complete tracking of the requisition from Requisition to P.O. 5. Complete transparency of the approval process. 6. Electronic data storage and retrieval of requisitions and attachments. 1. Beneficial in many ways, Sarbanes, ISO compliance. 2. Saves $ in terms of paper, toner, printer wear etc. 7. Result in a minimum of 1 FTE in terms of efficiency Implementation Challenges Faced Culture Breaking down of internal barriers Getting buy in across the sites Across different levels of users/management Change Management Resource Constraints Learning curve QAD and Legacy System integration P.O. Printing P.O. Configuration Field alignment from QAD to iPurchase Timeframe of Implementation Opening Discussions held in early 2009 Project approved in May 2009 Project Kick Off June 2009 Approval Rules & Configuration July 2009 SOX – Data Compliance Review / Signoff – Aug 2009 Training and Testing Scripts completed – Sept 2009 System Test / User Training – (Oct thru Nov) 2009 System Live at all sites December 17th 2009 Results to Date System has been operation since December of 2009 To date – thru first 3 months ~ 2200 Req’s processed. Overall positive feedback Still working thru the learning curves System integration iPurchase/WPG process tweaks continuing WPG is seeing the benefits/efficiencies/availability of data Next steps Finish Implementing Punchouts Implement P.O. Change Order Process Industry Analyst’s “On average, e-procurement solutions reduced requisition-to-order cycle cost and time by 49% and 65%, respectively.” The e-Procurement Benchmark Report August 2008 - Aberdeen Performance Area Requisition-to-order costs Requisition-to-order cycle time Spend under management Percentage of maverick spend Before $51 9.6 Days 42% 33% After $26 3.4 Days 60% 20% Source: Aberdeen Group, August 2008 “For every $1 in sales, a company spends 50 to 55 cents on purchased materials. Reductions in purchasing costs translate into dollar-for-dollar improvement profits.” Tim Minahan, Managing Director Aberdeen Group iPurchase Integration with QAD – No Data Replication! QAD Tables Purchase Orders Supplier Master Product Master Codes Comments iPurchase Functions Requisitions iPurchase Tables Approval Process Requisitions Approved Requisitions are converted into QAD Purchase Orders iPurchase: Roadmap Current version v5.4 Minor Enhancements and Patches for v5.x through 2010 Version v6.0 scheduled for release by end of Year 2010 Partial list of features planned for v6.0 Sourcing (RFQ process) - Complete A/P Invoice Reconciliation and Approval Integration with Infor Asset Management - Complete Integration with QAD MRP Enhanced Report Writer iPurchase: Demonstration Web 2.0 Technology eCommerce Punch-out Capable Hosted Catalog Rules Based Approval Workflow Purchasing Analytics (UNSPSC) Download to Excel Line Item Approval Mobile Functionality Purchase Order Inquiry/Re-print SOX Compliant Questions? Contact Us! Andy Weinstein 908-832-1384 [email protected]