Transcript Document
PACT
7/28/2015
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MISSOURI
DEPARTMENT OF CORRECTIONS
PACT MEMBER
The PACT program was established to help
staff remain fully productive at work and
home by providing immediate support to
staff in the form of information, assistance,
and referrals to the Employee Assistance
Program and other community resources in
the aftermath of a trauma-related event.
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7/28/2015
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MISSOURI
DEPARTMENT OF CORRECTIONS
PACT MEMBER
Development of PACT
◦
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Specialized Training
Institutional/P&P Regional Teams
Diverse Composition of Gender, Age,
Ethnicity and Job Class
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7/28/2015
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MISSOURI
DEPARTMENT OF CORRECTIONS
PACT MEMBER
Application
Process
References
Interviews
Held
Voted on by Existing Team Members
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7/28/2015
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MISSOURI
DEPARTMENT OF CORRECTIONS
PACT MEMBER
3-Day Initial Training Course
Recertification Every 3 Years
Annual Professional Growth/Continuing
Education
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7/28/2015
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MISSOURI
DEPARTMENT OF CORRECTIONS
PACT MEMBER
Outlined
in Policy
Immediate Contact Made with Affected Staff
Referrals Made by Self, Supervisor or CoWorker
Assist with Practical Things Affected Staff are
Unable to Do for Themselves
Members Must Adhere to Boundaries
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MISSOURI
DEPARTMENT OF CORRECTIONS
PACT MEMBER
Team
Leader is Appointed by CAO
Responsible for Ensuring:
Team Mobilization
Selection, Retention & Replacement
Training is Completed
Incident Reports are Maintained
Quarterly Meetings are Conducted
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7/28/2015
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MISSOURI
DEPARTMENT OF CORRECTIONS
PACT MEMBER
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MISSOURI
DEPARTMENT OF CORRECTIONS
PACT MEMBER
Why should organizations be
concerned with the emotional
well-being of staff?
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7/28/2015
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MISSOURI
DEPARTMENT OF CORRECTIONS
PACT MEMBER
PACT Achieves the Following:
Enhanced Employee Performance
Improved Morale
Improved Staff Retention/Turnover Rates
Vehicle for Continuity of Care for Children/
Families
Reinforces Cohesive Workforce
Less Stress Related Illnesses
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7/28/2015
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MISSOURI
DEPARTMENT OF CORRECTIONS
PACT MEMBER
Success Isn’t Always Tangible, But We Know
This Program is Worthwhile Because of The
Following:
◦ Prevented Incidents are Innumerable
◦ Positive Feedback Is Abundant
◦ Intervention by PACT Has Lead to Affected
Staff’s Ability to Return to Work
◦ Benefits Have Extended to Family/
Community
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Potential Challenges
MISSOURI
DEPARTMENT OF CORRECTIONS
PACT MEMBER
Quantifying Success of Program
Identifying Staff Eager to Volunteer Who
Possess the Qualities Necessary
Shift Representation
Training Issues
Maintaining Confidentiality
Buy-In at All Levels
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7/28/2015
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MISSOURI
DEPARTMENT OF CORRECTIONS
PACT MEMBER
Is there any other state agency that
wouldn’t agree with the following
statement:
The more valued and supported our
workforce is, the better they are able
to do their jobs.
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MISSOURI
DEPARTMENT OF CORRECTIONS
PACT MEMBER
Michelle Kasak
[email protected]
(573) 522-8456
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