Transcript Document
PACT 7/28/2015 1 MISSOURI DEPARTMENT OF CORRECTIONS PACT MEMBER The PACT program was established to help staff remain fully productive at work and home by providing immediate support to staff in the form of information, assistance, and referrals to the Employee Assistance Program and other community resources in the aftermath of a trauma-related event. PACT 7/28/2015 2 MISSOURI DEPARTMENT OF CORRECTIONS PACT MEMBER Development of PACT ◦ ◦ ◦ Specialized Training Institutional/P&P Regional Teams Diverse Composition of Gender, Age, Ethnicity and Job Class PACT 7/28/2015 3 MISSOURI DEPARTMENT OF CORRECTIONS PACT MEMBER Application Process References Interviews Held Voted on by Existing Team Members PACT 7/28/2015 4 MISSOURI DEPARTMENT OF CORRECTIONS PACT MEMBER 3-Day Initial Training Course Recertification Every 3 Years Annual Professional Growth/Continuing Education PACT 7/28/2015 5 MISSOURI DEPARTMENT OF CORRECTIONS PACT MEMBER Outlined in Policy Immediate Contact Made with Affected Staff Referrals Made by Self, Supervisor or CoWorker Assist with Practical Things Affected Staff are Unable to Do for Themselves Members Must Adhere to Boundaries PACT 7/28/2015 6 MISSOURI DEPARTMENT OF CORRECTIONS PACT MEMBER Team Leader is Appointed by CAO Responsible for Ensuring: Team Mobilization Selection, Retention & Replacement Training is Completed Incident Reports are Maintained Quarterly Meetings are Conducted PACT 7/28/2015 7 MISSOURI DEPARTMENT OF CORRECTIONS PACT MEMBER PACT 7/28/2015 8 MISSOURI DEPARTMENT OF CORRECTIONS PACT MEMBER Why should organizations be concerned with the emotional well-being of staff? PACT 7/28/2015 9 MISSOURI DEPARTMENT OF CORRECTIONS PACT MEMBER PACT Achieves the Following: Enhanced Employee Performance Improved Morale Improved Staff Retention/Turnover Rates Vehicle for Continuity of Care for Children/ Families Reinforces Cohesive Workforce Less Stress Related Illnesses PACT 7/28/2015 10 MISSOURI DEPARTMENT OF CORRECTIONS PACT MEMBER Success Isn’t Always Tangible, But We Know This Program is Worthwhile Because of The Following: ◦ Prevented Incidents are Innumerable ◦ Positive Feedback Is Abundant ◦ Intervention by PACT Has Lead to Affected Staff’s Ability to Return to Work ◦ Benefits Have Extended to Family/ Community PACT 7/28/2015 11 Potential Challenges MISSOURI DEPARTMENT OF CORRECTIONS PACT MEMBER Quantifying Success of Program Identifying Staff Eager to Volunteer Who Possess the Qualities Necessary Shift Representation Training Issues Maintaining Confidentiality Buy-In at All Levels PACT 7/28/2015 12 MISSOURI DEPARTMENT OF CORRECTIONS PACT MEMBER Is there any other state agency that wouldn’t agree with the following statement: The more valued and supported our workforce is, the better they are able to do their jobs. PACT 7/28/2015 13 MISSOURI DEPARTMENT OF CORRECTIONS PACT MEMBER Michelle Kasak [email protected] (573) 522-8456 PACT 7/28/2015 14