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What is a Resume? “A marketing tool and foot in the door!” The first impression a prospective employer has of you A selling tool that allows you to highlight to an employer how you can contribute to the company Must convince the employer that you have the ability to fill their position A snapshot of what you believe are your most important experiences and qualifications Standard Resume Sections Contact Information Objective or Summary Profile Key Strengths or Core Competencies Education/Training Honors/Activities Employment and/or Internship Experience Relevant Courses Additional Information: Skills, Projects General Guidelines Length: 1 to 2 typed pages Be as concise and keep it uncluttered Recommended Font: Not smaller than 10 point Not larger than 12 point Paper: paper. Print your resume with a high quality Neutral Colors, nothing flashy Time: 10 years Contact Information • The first line should be your name: – Larger than the LARGEST FONT used in body – Avoid using decorative fonts – Exclude titles Mr., Mrs., Ms., … • Include contact address – Permanent address – Current address • Include your email address – Use a professional email address – Don’t use “[email protected]” • Include your phone number – Change the message machine to be appropriate Objective Statement (optional) A statement or targeted goal; this is where you sell the company on why you are a good fit for their job. Note: strongly suggest including it for recent graduate or career changers Generic: To obtain a position where I can apply my skills, hardworking ability, and employment history as well as become an asset to your company. Precise: To obtain a Patient Care position at Bay Medical Center where I can apply my knowledge and experience as well as become an asset. Summary Profile Summarize your key skills and qualifications pertaining to the job: Action and result oriented professional with extensive experience in logistics, warehouse and inventory management; self-disciplined leader with ability to troubleshoot and resolve problems in timely matter; enjoy multiple tasks/projects while keeping an eye within budget constraints. Strengths include excellent communication with all levels of personnel, and maintain strong customer and vendor relations. Key Strengths KEY STRENGTHS: Administrative Support Customer Relations QuickBooks Accurate Record Keeping OSHA Regulations Microsoft Office 2010 OR PROFILE: • Proven ability to pick-up and deliver products in a timely manner • Knowledgeable in performing DOT and daily safety/maintenance checks • Proficient in reading and understanding road maps and planning accurate/safe delivery routes • Adhere to strict delivery guidelines and complete daily reports • Familiar with the Driver Tech Computer System to process delivery information The Work Experience Section Format – Employer , job title, company, location and dates on the first line • Don’t need name of supervisor, complete address, or contact information Each position should have at least two-three bullets – Explain role and contributions – Emphasize outcomes • Increased efficiency of … by 20%” • “Improved user navigation experience on …” Watch the tense – Current job uses present tense – Former jobs use past tense The Honors/Activities Section • Should only contain honors and awards earned during your time in college or for company worked for. • Include academic or extracurricular items that relate to employment Miscellaneous Tips: • Use easy-to-read language – Winston Churchill - “Use short, old words.” • Get the words and punctuation correct – Errors and “broken English” are the kiss of death • Follow the instructions – If the company asks for specific information, then give it to them • Maintain a consistent writing style – Avoid “To apply …” then “Applying …” • Avoid the use of “I” or “my” Miscellaneous Tips: • Stick to the truth – Don’t sprinkle buzzwords in that you really don’t understand • Focus on achievements and results – Laundry lists of duties are not impressive Types of Resumes The most common resume styles are: CHRONOLOGICAL or FUNCTIONAL Chronological Resume Style • Present your employment experience and education in reverse chronological order - beginning with your MOST RECENT experiences. This style is best for people who : • Are seeking employment related to last job • Have a stable, solid career progression • Can highlight recent achievements Functional or Skills Resume Style WHY? • Shifting Careers • Frequently changed jobs • Entering Workforce after long period of not working or have gaps in their work history ALLOWS: • Focuses on skills and accomplishments • Ignore experiences that do not relate to the job • Place things in order of importance rather than chronological order. Format of Resumes • A Paper/PDF Resume – A printed resume for use at job fairs, conferences, … – Should be clean, concise, professional, and pleasing to the eye – Use bullets, bolding, and indentation – Take this resume with you on job interviews, career breakfasts, … • An Electronic Resume – A plain text resume for on-line submission – Typically must conform to employer specifications – Use left-justified and space indented formatting – If desired, use “+”, “*”, and “0” to represent bullets Example Job Description NEWS HERALD Circulation Customer Service Applicants must possess: •Ability to communicate effectively by phone and person •General knowledge of computer and data entry •Ability to make customer service number 1 priority •Able to be flexible with work schedule; morning and some weekend required Send resumes to [email protected] or stop by 501 W. 11th street; no phone calls. Web ID#34226723 MAKE IT POP! Summary Profile Experienced professional with customer service; build excellent rapport and effectively communicate with staff, customers and management; provide flexibility and work well under pressure; track and enter data accurately, proficient in computers and various software; ability to problem solve and mathematically inclined; dedicated and loyal to employer. Core Competencies: Strong Communication Flexible works schedule Accurate Data Entry Computer Skills Mathematical Inclined Customer Service Example Job Description NEWS HERALD Circulation Customer Service Applicants must possess: Ability to COMMUNICATE effectively by phone and person General knowledge of COMPUTER AND DATA ENTRY General MATH SKILLS Ability to make CUSTOMER SERVICE number 1 priority Able to be FLEXIBLE WITH WORK SCHEDULE; morning and some weekend required Send resumes to [email protected] or stop by 501 W. 11th street; no phone calls. Web ID#34226723 Final Words • An employer takes 10-20 seconds to look at your resume • There is no right or wrong way to compose a resume • This is your ticket into the interview Contact: Leila Winther - Career Center Student Union East Room 54 (850)872-3855 Christine Etheridge - Job Placement Office Student Union East Room 54 (850)769-1551 x 3339 Lab Hours: Monday-Friday (8am-4pm) *Appointments preferred but walk-ins welcome*