Transcript Document
Purchasing Management Workshop Grand Hotel, Waterloo, Belgium October 11th and 12th 2005 Oriflame Purchasing Management Workshop Module 1 – Introduction, Six Dimensions, Status, SWOT Task • • • • • • Introductions Purpose Workbook Purchasing Six Dimensions / Challenges Status SWOT Task Purpose of the Workshop Purchasing Workshop Module 1 Individual & Purchasing Team Improvement • Provide education on Strategic Purchasing to the Oriflame Purchasing Management team, in order to support career development plans and team skill levels & effectiveness. • Identify Oriflame Purchasing improvement opportunities, ensuring they are aligned with the Oriflame business strategy and priorities. • Develop the learning interactively in the workshop, so that there is ownership & applicability both internally within Oriflame and externally with Oriflame suppliers. Oriflame Business Improvement • Further improve Oriflame supply side profit and cash, respecting AQSCI (Supply, Quality & Regulatory, Service, Cost and Innovation) principles, thereby increasing Purchasing credibility and reputation with Oriflame Leadership, Employees, Customers, Suppliers and Stakeholders. 3 2005-10-11 Oriflame Purchasing Management Workshop © The Delos Partnership 2005 Attendees Purchasing Workshop Module 1 Purchasing Management Workshop – October 11/12th 2005 4 • Edwin Koehler • Maggie Taverna • Luca Nanni • Bruno Bastin • Bernard Hensenne • Francoise Beaujean • Julien Bellanger • Robert Connolly • Brian Rolfe (To be confirmed) 2005-10-11 Oriflame Purchasing Management Workshop © The Delos Partnership 2005 Agenda Purchasing Workshop Module 1 October 12th 2005 Session October 11th 2005 Session Time Module 0830 – 1000 1. Introductions, Purpose, Workbook, 6 Dimensions, Challenges, Check List 1015 – 1115 2. Oriflame Business and Purchasing Cost (P&L) and Cash (Balance Sheet) 1130 – 1230 3. Current and Improved Source Planning and Supplier Management Process. Six Sigma / Lean 1330 – 1430 4. Purchasing / Sourcing / Project Team Development 1445 – Close 5. Data Gathering, RFI, RFP, Market Evaluation, Supplier Scorecards 5 2005-10-11 Who Paul, Edwin & All Edwin, Paul & All Paul & All Time Oriflame Purchasing Management Workshop Who 0830 – 1000 6. Sourcing Strategy & Selection, Standardisation, Leverage, e Auction Paul & All 1015 – 1130 7. Negotiation skills & practice. Agreement formation and implementation. All 1145 – 1230 8. Cebal Case Study and how to improve current and future year (s) results. Sales & Marketing Strategies. Edwin, Paul & All 1330 – 1430 9. Supplier Management, and Benefits Tracking. Paul, Edwin & All 1430 – Close 10. Oriflame Purchasing Management Plans. Slide / Workbook review Edwin, Paul & All Paul & All Paul & All Module © The Delos Partnership 2005 Workshop Presenter Purchasing Workshop Module 1 Paul Warrick – The Delos Partnership Limited Through global purchasing leadership roles with ICI PLC, Elementis PLC, Lonza AG, Crown Cork & Seal and Georgia Pacific, Paul has acquired substantial Strategic Purchasing, Supply Chain and Business expertise and has a career track record of delivering outstanding supply side value Improvement. He has complete spend category and project management expertise and has recently led major supply side improvement projects on Strategic Sourcing of Raw Materials with volumes in excess of 500,000 tonnes, Inventory Reduction, Global Logistics & E Commerce. Paul wrote the Delos Procurement Masterclass, containing all of the leading edge procurement & supply tools and techniques, which has been delivered to numerous blue chip businesses. The Masterclass is based on both first hand global Purchasing experiences in the Chemicals, Packaging, Paper, Coatings, Biopharmaceuticals, Adhesives & Metal industries and the Delos approach. This recognises that the drive towards effective procurement will only be achieved through engagement of all of the people across the functions – from Sales & Marketing providing accurate forecasts, to Development innovating in a way that is integrated within an effective global Procurement Strategy, to working closely with Operations, Supply Chain and Finance to ensure P&L spending and Balance Sheet cash & assets are optimized. Paul has a chemistry & polymer science degree, is Six Sigma and World Class Manufacturing trained and has worked with most of the big five and leading procurement consultants. Procurement support and advice has been delivered to manufacturing, service and consumer companies. 6 2005-10-11 Oriflame Purchasing Management Workshop © The Delos Partnership 2005 Workbook Purchasing Workshop Module 1 7 • Oriflame data used in the workshop can be found in the excel workbook. • The Workbook also contains spreadsheets that can be customised for individual or team use. • Feedback on workbook improvements and further development is required from each delegate. 2005-10-11 Oriflame Purchasing Management Workshop © The Delos Partnership 2005 Six Procurement Dimensions Purchasing Workshop Module 1 6 Supplier Management – Relationships & Results SRM 5 Negotiation & Agreements – Skills & Type DEALMAKING STRATEGIC SOURCING PROCESS & TOOLS COST, CASH & SPEND LEADERSHIP & PEOPLE 8 2005-10-11 4 Strategic Sourcing – Process & Capability 3 Process & Tools – Awareness & Use 2 Cost, Cash & Spend – Management & Control 1 Supply & Procurement – Integration & Leadership Oriflame Purchasing Management Workshop © The Delos Partnership 2005 Challenges Purchasing Workshop Module 1 The Cost, Cash, Supply Chain & Inventory Challenge 9 • Inflation Up – Oil & Energy, Asia Demand, Market Consolidation • Global Supply Chains – Asia Outsourcing by Europe & US • Customer Expectations – RFTQ100%OTIF, Faster, Cheaper • Shareholder Demands – More Profit, Higher Dividends • Excess Inventories – Slow Moving / Obsolescence 2005-10-11 Oriflame Purchasing Management Workshop © The Delos Partnership 2005 Purchasing – Check List Purchasing Workshop Module 1 Leadership & People – Key Areas • Purchasing Vision and Strategy – integrated with the Business • Internal customer / business “Buy – In” • Purchasing Capability & Management System Cost, Cash & Spend Focus – Key Areas • Focus on all key spend categories & suppliers • P&L, Balance Sheet and Expense coverage • Inflation (Cost) & Project Management Process & Tools – Key Areas • Integration with the ERP system / report • P2P • Sales Process (demand/forecast) understanding / management 10 2005-10-11 Oriflame Purchasing Management Workshop © The Delos Partnership 2005 Purchasing – Check List Purchasing Workshop Module 1 Strategic Sourcing – Key Areas • • • Managed supply risk on key strategic / critical products & services Innovation (New Product/New Source) Project involvement Standardisation / Dual Sourcing + Leverage Dealmaking – Key Areas • • • Complete Agreement coverage (CDA to Supply/Service Level) Negotiation excellence Clear terms, price lists and optimised invoice / payment Supplier Management / Benefits Tracking – Key Areas • • • Complete supplier mapping / management Self Monitoring suppliers (RFTQ100%OTIF) & Finance integrated savings system Strategic Supplier partnerships 11 2005-10-11 Oriflame Purchasing Management Workshop © The Delos Partnership 2005 Low Capability Purchasing Example Purchasing Workshop Module 1 12 2005-10-11 • No evidence of valuable supplier partners in each business / region / plant • No evidence of Supplier Management / Low RFTQ & OTIF • Supply problems • No evidence of agreements / price lists • High Supply side inventories • No recognition of the importance of Strategic Sourcing • Limited bargaining power (sole source & size) • No Standard Sourcing Process • No Shared Service Centre / P2P system. • Focus on Price / Cost only • Uncompetitive prime materials pricing • No clear Leadership – No Goals/Focus –Poor People – Not Lean! Oriflame Purchasing Management Workshop © The Delos Partnership 2005 Workshop – Breakout Session Purchasing Workshop Module 1 You have been asked make a 10’ presentation to the Oriflame Board on Purchasing What went well – Where are the problems – Where are the opportunities ? • • • • • • • • • • • Costs Reduced Fragmented Supply Base Supply problems No Standardization of Products or Services No understanding of / support for Central Purchasing Internal battles and politics Supplier Quality improvements Service improvements High Emergency Transport Costs Excess Stocks Innovation & Plants doing their own thing 13 2005-10-11 Oriflame Purchasing Management Workshop © The Delos Partnership 2005 Workshop Task – Guide Purchasing Workshop Module 1 Use either / both the 6 Dimensions or AQSCI Pyramid in the presentation SRM Innovation DEALMAKING Cost STRATEGIC SOURCING Service PROCESS & TOOLS Quality/Regulatory COST, CASH & SPEND Assurance of Supply LEADERSHIP & PEOPLE 14 2005-10-11 Oriflame Purchasing Management Workshop © The Delos Partnership 2005 Delos Procurement Assessment Purchasing Workshop Module 1 DELOS ASSESSMENT PROCUREMENTMASTERCLASS DELOSPROCUREMENT – Overviewcapability & valuable Public current procurement DefinesCourse improvement opportunities on Spend, Assets and Cash Flow 15 2005-10-11 Oriflame Purchasing Management Workshop © The Delos Partnership 2005 Journey to Purchasing Excellence Purchasing Workshop Module 1 Procurement – Value Gap Analysis The Delos Partnership has assessed procurement capability and the value gap in businesses ranging from large multinationals through to S.M.E.'s, across all of the spend & territory map and in many market segments. Procurement is now firmly established as an essential part of Supply Chain and plays a vital role in global sourcing, supplier relationship and cost management strategies. We assess the capability of business procurement and how effective the business is in leveraging its cost and spend on behalf of its customers to support of the business vision, strategies and goals. We assess performance against the six dimensions of Procurement which cover leadership and people, internal and external customer performance, how spend & cost is managed, process capability, strategic sourcing, leverage, dealmaking and supplier relationship management. This provides an independent and quantitative measure of how much year on year net total value improvement is being delivered versus agreed goals & benchmarks and improvement opportunities in business profit , cash and service. Benchmark Bronze Silver Silver Gilt Gold Platinum Leadership and People (Procurement Management System) Cost, Cash and Spend Process and Tools Strategic Sourcing Dealmaking Supplier Relationship and Results Management Bronze Silver Silver Gilt Gold Platinum 16 = Entry level = Developing = Competent = Advanced = Expert 2005-10-11 Oriflame Purchasing Management Workshop © The Delos Partnership 2005 Score Purchasing Assessment Results Purchasing Workshop Module 1 Business & Customer Partnering 5 Results Tracking 4 Benchmarking 3 2 Supplier Performance Management Cost & Cash Management 1 0 Dealmaking Currency Management Leverage Tools & Techniques Risk Management Sourcing Strategy 17 2005-10-11 Oriflame Purchasing Management Workshop © The Delos Partnership 2005 Purchasing Workshop Module 1 Questions ? 18 2005-10-11 Oriflame Purchasing Management Workshop © The Delos Partnership 2005