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Global Future of Fuels Retail Marketing and Implications for China Franz B. Ehrhardt Executive Consultant & Manager Business Development, New Areas July 21, 2015 Copyright© 2000 CASCA Consulting, L.L.C. All rights reserved 1 Global Future of Fuels Retailing: Implications for Asia Global Retail Markets State of Retail Marketing in Select Countries Key Influencing Factors that Drive Change Select Key Success Factors What to Expect next in Global Trends Implications in Asia July 21, 2015 Copyright© 2000 CASCA Consulting, L.L.C. All rights reserved 2 Market Control UK Thailand Germany Canada Japan Malaysia Korea India Vietnam Mexico Indonesia Copyright© 2000 CASCA Consulting, L.L.C. All rights reserved Medium Growth Brazil High Growth China Emerging Markets (Agriculture) - Simplistic July 21, 2015 Australia Low Growth FULL CONTROL MONOPOLY PARTLY CONTROLLED Turkey USA Mature / Saturated Markets (Industrialization) - Sophisticated 3 Market Control UK Thailand Germany Canada July 21, 2015 Turkey Malaysia Australia Korea Brazil Vietnam Mexico Indonesia Emerging Markets (Agriculture) - Simplistic Copyright© 2000 CASCA Consulting, L.L.C. All rights reserved Mature / Saturated Markets (Industrialization) - Sophisticated 4 High Growth India Medium Growth China Low Growth FULL CONTROL MONOPOLY PARTLY CONTROLLED Japan USA Global Retail Trends: Free Markets Time Hi Hi Rack-to-Retail Margins Investment Per Station Break-Even Expenses Number of Stations Retail Volume Per Station Non-Fuel Income Lo Lo July 21, 2015 Copyright© 2000 CASCA Consulting, L.L.C. All rights reserved 5 Retail Unit Margin Pressure Factors (Not by sequence or significance) High Aggressive (Independent) Competitors (Price) C-Stores with Gasoline Margins Supermarkets with Fuel CP Income Inflation Cost Reduction Over-Building Co-Branding Self Service Rationalization Mergers Joint Ventures/Mergers Low July 21, 2015 Copyright© 2000 CASCA Consulting, L.L.C. All rights reserved 6 Competitive Positioning Lowest Cost Break-Even Thrust High High Vulnerability Low Vulnerability Cost Margin per Unit Convenience Products x Company A Company B x Operating Cost Increases Services Company C x New Investment x Company D = Trendsetter e.g.: Supermarkets Low Low July 21, 2015 Monthly Volume/Revenue Copyright© 2000 CASCA Consulting, L.L.C. All rights reserved High 7 Competitive Positioning Cost Margin per Unit Lowest Cost Break - Even Thrust High High Vulnerability Low Vulnerability Company B Company A Company C Global Trend Company D = Trendsetter e.g.: Supermarkets Low Low July 21, 2015 Monthly Volume / Revenue Copyright© 2000 CASCA Consulting, L.L.C. All rights reserved High 8 Time High High Margins Station Population Overbuilding Rationalization Low July 21, 2015 Low Copyright© 2000 CASCA Consulting, L.L.C. All rights reserved 9 Time High High 4-6 Points over C.O.C. Station Population Margins ROAE Overbuilding 2-3 Points over C.O.C. Cost of Capital Rationalization Loss Low July 21, 2015 Low Copyright© 2000 CASCA Consulting, L.L.C. All rights reserved 10 Global Trend Prediction in Free Markets Further rationalization and decline in numbers of retail facilities Size and investment in individual facilities will continue to increase significantly Fierce competition will force operating cost much lower; trendsetter will target a zero expense margin for fuels Mass merchandisers (e.g.: super markets) are there to stay in the fuels business and will expand while heavily squeezing retail margins The majority of retail earnings will come from non-fuel activities, especially from convenience products and fast food items Macro and micro mergers of retail operations will result in lower break-even costs and heavily pressure those that do not act in response July 21, 2015 Copyright© 2000 CASCA Consulting, L.L.C. All rights reserved 11 Global Trend Prediction in Free Markets (cont’d) Many long-term traditional fuels retailers will sell their networks Actual and quasi-unattended fuels operation will expand significantly With approaching C-store saturation, oil companies and traditional C-store operators will engage in fierce price battles Unleaded low aromatics gasoline and ultra-low sulfur diesel will be the norm Diesel will continue to play a strong, even growing role alongside gasoline; automotive LPG will continue at a low but steady level; automotive natural gas is likely to expand significantly; methanol, ethanol, hydrogen; electricity, etc., for the time being will find rather limited applications when not heavily subsidized Motor fuel availability will remain in a surplus position July 21, 2015 Copyright© 2000 CASCA Consulting, L.L.C. All rights reserved 12 Global Trend Prediction in Free Markets (cont’d) Environmental soil, water, and air protection standards will be further tightened. Full vapor recovery (Stage I and II) will be required. Stricter safety standards will be legislated and enforced Smart credit and debit cards will dominate payment transactions Computer-based information and communication technology and the Internet will have a profound impact on fuel and convenience product marketing Lube change intervals will be constantly extended Specialized car services will continue to expand outside stations while retail facility-connected lubrication and repair service will give way to convenience product and other non-automotive services July 21, 2015 Copyright© 2000 CASCA Consulting, L.L.C. All rights reserved 13 Implication on Asia and India The remaining Asian and Sub-Continent retail markets could require another 5-7 years until full decontrol Tremendous investments and training efforts will be required by national oil companies, their local partners, and foreign oil companies to elevate the respective networks to prevailing world standards The listed global trends will, over time, impact India and the rest of Asia as well Natural gas as automotive fuel will play a bigger role in India and the rest of Asia, then in other parts of the world Local and multinational joint ventures will be a preferred approach to retailing National oil companies will expand across borders July 21, 2015 Copyright© 2000 CASCA Consulting, L.L.C. All rights reserved 14 Implication on Asia and India (cont’d) Traditional bureaucratic structures and approaches of national oil companies, and other companies operating in controlled markets will have to dramatically change and greatly increase their efficiency High unemployment in many countries will require the continuation of full retail service to ensure employment especially for of entry level labor Convenience-stores at fuels stations will rapidly penetrate the markets Oil companies and governments need to cooperate more effectively to eliminate product co-mingling, smuggling, and other manipulations Traditional powers of bureaucracy personnel over approval processes and the linked exploitations, are not likely to ease significantly, even after “decontrol” July 21, 2015 Copyright© 2000 CASCA Consulting, L.L.C. All rights reserved 15 Concerns and Issues for China Station Network Consolidation: Imbalance, select strong overbuild, select scarcity Ownership consolidation into larger companies 30% of stations to be rebuilt or retrofitted 30-40% of stations to be replaced Significant investment requirements to reach free market standard competitiveness (5.0 - 10.0 billion $ equivalent) Change in Operation Switch in customer expectation Fundamental change in service quality Program required for Chinese retailers to be competitive in a free market Operation standards to be elevated to world class July 21, 2015 Copyright© 2000 CASCA Consulting, L.L.C. All rights reserved 16 Concerns and Issues for China • Products – – – – – July 21, 2015 Total product bucket at world market price Continuous focus on diesel Retail taxation as a government policy Control of smuggling Environmental standards Copyright© 2000 CASCA Consulting, L.L.C. All rights reserved 17 Facility Replacement - Investment Patterns (At least 10,000 - 15,000 cr. Rs for India) 100% 80% % of Replacement Free Market 60% Decontrol Gap 40% 20% Controlled Markets 0% Years July 21, 2015 Copyright© 2000 CASCA Consulting, L.L.C. All rights reserved (12 -15) 18 Global Future of Fuels Retail Marketing and Implications for China Franz B. Ehrhardt Executive Consultant & Manager Business Development, New Areas July 21, 2015 Copyright© 2000 CASCA Consulting, L.L.C. All rights reserved 19