Transcript Chapter 3

Chapter 4
Social Responsibility
Business Ethics is a Component
of Social Responsibility
business ethics comprises principles &
standards that guide behavior in business
social responsibility refers to an
organization’s obligation to maximize its
positive impact on stakeholders and to
minimize its negative impact
dimensions of social responsibility: legal,
economic, ethical, and philanthropic
The Legal Dimension...
refers to obeying laws and regulations
established by government to set minimum
standards of acceptable behavior
laws are passed because society does not
always trust business to act in their best
interests
Types of Laws...
civil law-defines the rights and duties of
individuals and organizations
criminal law-prohibits specific actions and
imposes punishment for breaking the law
difference between the two: enforcement
– criminal laws are enforced by the state or nation
– civil laws are enforced by individuals
(generally in court)
How are business ethics
disputes generally resolved?
Business ethics disputes are
generally resolved through
lawsuits.
Most laws affecting business fall into one of 5
categories:
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laws regulating competition (prevent restraint of trade)
laws protecting consumers (safety, disclosure…)
laws protecting the environment (air, water, noise)
laws protecting equity & safety (discrimination,
workplace safety, equal employment practice)
– incentives for compliance (Federal Sentencing
Guidelines for Organizations)
The Ethical Dimension...
behaviors & activities that are expected or
prohibited by organizational members, the
community, and society, even though these
activities are not codified into law.
goes beyond compliance with laws &
regulations
– such behavior has been associated with profits
– goes beyond the firm’s wants & needs
– should evolve from the culture of the organization
Keys to Managing Ethics Programs
must consider the values & principles of all
key stakeholders of the organization
the role and support of top management is
critical
top management & key stakeholders
must address ethical issues affecting
the organization on an ongoing basis
The Economic Dimension...
relates to how resources for the production
of goods & services are to be distributed
within a system
issues of concern:
– the economy-inflation, unemployment rates,
pollution control & environmental constraints
– competition
The Philanthropic Dimension…
refers to businesses’ contribution to society
quality of life issues
– responsible production of goods & services
– technology improvements…yet not damaging to the
environment or jeopardizing personal privacy
philanthropic issues
– making their communities better places to live
strategic philanthropy