Transcript Presentation Title - Sage User Network

Sage Review & Strategic Direction
David Pinches
Head of Software Group
Sage User Network AGM
February 2008
Agenda
• Product & Suite Development Strategy
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Line 500
Sage 1000
CRM
Business Intelligence
HR & Payroll
• Q&A
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The evolving requirements
• Beyond departmental business processes
• Towards all key business processes
Managing
Finance
Managing
Operations
Managing
People
Managing
Customers
Managing
Future
Direction
• These business processes
• Cross departments / divisions
• Are interdependent
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Managing
Specialist
Processes
Sage Suites
Will manage all key business processes
Lan, Wan,
& Mobile
Accounting & Finance
Business
Planning
Specialist
Industry
Processes in
Manufacturing,
Construction &
Retail
Customer
Management
Service &
Support
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Business
Operations. Internal
& with trading
partners
Integrated
Business processes
Data
HR & Payroll
Reporting & Analysis
User Access
Sales
Management
Marketing Management
The Sage UK product portfolio
All Users
Finance and Operations Users
100
500
International
50
100
10
20
5
10
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Functionality
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Sage Line 500
Sage Line 500 commitment
• Dedicated product management and R&D team
• Themes for development
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Listening to customers to deliver what they require
Focusing on improving application usability
Improving the User Interface experience
Widening the integration capability though APIs
Supporting extended business processes outside of
Line 500
• Continuing to link to other Sage software such as
SalesLogix, Sage Payport, Sage Asset Manager and SageBI
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Sage Line 500 roadmap
October 2007
Line 500 v7
Line 500 v7.1
January 2008
Line 500 v7.2
January 2009
August 2007
August 2009
Payroll
2008/9
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Payroll
2009/10
Sage Line 500 v7 – key additions
Usability
Universal Client
enhancements
Alternative BOM and
Routes
Multi-company batch
queue clear-down
Analysis codes in
scheduled orders
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Customer
Wishlist
Auto Credit Notes
Flexible Item Reallocation
MBEs
-Auto GL year-end journal
-Improved aged debtors
analysis
Market-driven Wishlist
Enhanced; Back-to-back order
processing; Customer Returns
module; and Credit Management
module
Stock Hold and Obsolete controls
Carousel VAT (UK)
Integration
International
Platforms
Support for additional
transaction types
Additional APIs
Support for .Net2
Update of existing
formsets
Translations for worksorderless Production,
Product Management and
Manufacturing Extension
Pack
Windows Vista ( UC & GUI )
Internet Explorer 7
UNIX platform updates
Sage Line 500 roadmap
• Availability of these applications with Line 500 v7 is in
planning:
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Update to Sage Asset Manager v1.0
Update to SageBI v7.0
Update to SalesLogix v7.1 / v7.2
Refresh Sage Retail and Payport
• Line 500 v7.1 will deliver many customer requested
improvements
• As well as a number of new key modules
– Snowdrop HR module
– Sage payment processing
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Sage 1000
Sage 1000 – a single integrated business system
Accounting, Finance & Payroll
Business
Operations,
Distribution,
Manufacturing
Business
Workflow and
Alerting
Single
User Interface
Data Structures
Web Access
& Self Serve
Licence and User
Management
Role Based
Business
Information
Reporting &
Dashboards
Configuration
Environment
Customer
Management
Service &
Support
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Sales
Management
Marketing Management
Sage 1000 in review
• Manage much more of a business
– Front office to back office operations
• We’re delivering what customers want
– Four releases in 18 months
– A roadmap validated by customer feedback
• Actively marketed for acquisition of new
customers
– Successful ‘Invest Time’ campaign
– Customers are choosing Sage 1000
– 60% of sales are to new customers
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Sage 1000 in review
Sage 1000 is becoming a ‘mature’ product with over 70
customers and some glowing references
• “We needed more sophisticated IT systems in order to meet our
requirements”
• “This value will only increase further down the road”
• “Sage really understands the needs and issues of UK businesses”
Information Age Effective IT Awards 2007
Most Effective Use of Information Category
Sage 1000 at Scientific and Chemical Supplies
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The Sage 1000 roadmap
Jan 2008
v2.1 RTM
Oct 07
v2.1 HHS
Jan 2009
v2.3 RTM
Oct 08
v2.3 HHS
January 2008
January 2009
Mar 2008
Payroll
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Jul 2008
v2.2 RTM
Session Summary
• Sage is committed to supporting mid-market businesses
– Growth is organic & through acquisition
• Choice between a single integrated system and a
componentised system
– Sage 1000, the new offering
– Sage Line 500, with commitment to delivering a full roadmap
• Delivering against our customers requests
• Medium term roadmap will deliver further on
– Additional integration of the core applications
– More relevant and requested applications functionality
– Expanding the suite concept
• Sage is listening and responding
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CRM Solutions
Sage CRM Product Strategy
• Core product
– Quality & performance
– Customer requested features
• Integration
– Out of the box ERP integrations
– Integration engine, account entity, quotes/orders API.
• Localisation
– Far eastern languages
– Expanding European languages
• Technology
– Expanded integration capabilities
– Web services and .net interfaces.
– Move towards more open database and browser support
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SalesLogix Product Strategy
• Premium level CRM application
– Sales, Marketing, Service and Support
• Best-in-class usability
• Industry leading customisation
• Mobility leadership with customisable support
for the most popular devices (e.g., Blackberry,
PPC, etc.)
• Multi-client architecture (Web, Windows and
Mobile)
• Modern architecture lowering cost of ownership
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Business Intelligence
• Hitherto an independent organisation
– Pulled in many directions within UK and globally
– Delivery has not been upto expectations
• Now part of UK Mid Market Division
• Absolute focus on
– Business Intelligence for Line 500
– Business Intelligence for Sage 1000
– Business Intelligence for Sage 200
• Integrated into the roadmaps
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HR & Payroll
• Snowdrop & KCS Acquisitions
• Mid Market – HR & Payroll Software and
Services
• Significant domain and software delivery
knowledge
• Can be implemented and integrated today
• 2008 Development Strategy
– Integrating Snowdrop HR into Line 500, Sage 1000
Payroll
• Longer Term
– HR and Payroll as a fully integrated solution set for
Sage 200, Line 500 and Sage 1000 users
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Sage mid-market strategy
Questions?
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Sage Review & Strategic Direction
David Pinches
Head of Software Group
Sage User Network AGM
February 2008