Recognizing Lock-In

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Transcript Recognizing Lock-In

Strategic Computing and Communications Technolgy

• Course web page – http://www.ischool.berkeley.edu/~hal/Courses/StratTech09 • Syllabus, schedule, lectures, readings – will be updated • Requirements – Individuals • Submit 4 relevant news items + 2 or 3 paragraph analysis of each over semester • Participate in class discussions – Group projects • I appoint mixed groups • Technology assessment presentations at end SIMS

Strategy Overview Hal R. Varian

SIMS

What is strategy?

• Definitions – “A course of action to achieve targets” – “A plan or method employed in order to achieve a goal or objective – In practice: often a checklist of things to pay attention to and watch out for • External and internal • Planning v strategic interaction SIMS

3 approaches to business strategy

• Education – Michael Porter,

Competitive Strategy

• Executive – Jack Welch,

Winning

• Economics – Shapiro and Varian,

Information Rules

– Brandenberger and Nalebuff,

Co-opetition

– Dixit and Nalebuff,

The Art of Strategy

SIMS

Michael Porter’s Five Forces

Porter, Michael E.,

Competitive Strategy,

Free Press, 1998 SIMS

Supplier power

• Importance of costs – Impact of inputs on your product cost or design • Competitive environment – Supplier concentration, bargaining power – Presence of substitute inputs – Importance of volume to supplier – Switching costs of suppliers – Threat of forward integration SIMS

Barriers to entry

• Costs – Absolute cost advantages – Economies of scale – Capital requirements • Scarcity – Access to distribution – Proprietary learning curve – Access to inputs (IP) – Proprietary products – Brand identity SIMS • Other – Customer switching costs – Expected retaliation (I.e., capacity threat) – Government policy

• Competitive

Buyer power

environment – Buyer concentration – Bargaining power – Substitutes available – Product differentiation – Price sensitivity – Buyers' switching costs – Brand identity – Buyer volume – Threat of backward integration SIMS

Threat of substitutes

• Customer switching costs • Buyer inclination to substitute • Price-performance trade-off of substitutes SIMS

Internal rivalry

• Economic factors – Industry concentration – Fixed costs, scale requirements – Exit barriers – Intermittent overcapacity – Industry growth • Customer perceptions – Product differences – Switching costs – Brand identity – Diversity of rivals SIMS

Critique of Porter

• Product of its times (1980s) – Relatively stable environment – Manufacturing model • Not a very clear taxonomy – Competitors: actual and potential?

– Substitutes: internal or external?

• Not much emphasis on technology and innovation SIMS

Jack Welch (ex-CEO of GE)

Winning

, Harper Business 2005 • Three steps – Find a smart, realistic, fast way to gain substantial competitive advantage – Put the right people in the right place to drive this forward – Seek out best practices, adapt them, and continue to improve them • GE initiative: “Be No 1 or No 2 in each market and fix, sell, or close deal to be there.

” • 5 Slides SIMS

1. What playing field looks like

• Who are your competitors?

• What has what share globally and in each market?

• Is your business a commodity or high value, long cycle or short, where on growth curve? What are drivers of profitability?

• What are strengths and weaknesses of each competitor? How good are its products? How much does each one spend on R&D? How big is its sales force?

• Who are your customers and how do they buy?

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2. What the competition is doing?

• What has each competitor done in past year to change the playing field?

• Has anyone introduced game-changing new products, technologies, or new channel?

• Are there new entrants, and what have they been doing?

SIMS

3. What have you been doing?

• What have you done to change the playing field?

• Have you bought a company, introduced a new product, taken a competitor ’s salesperson, licensed a new technology?

• Have you lost competitive advantages you once had: a salesperson, special product, proprietary technology?

SIMS

4. What’s around the corner?

• What scares you the most in the year ahead? What could a competitor do to nail you?

• What new products or technologies could your competitor launch that might change the game?

• What mergers/acquisitions would knock you off your feet?

SIMS

5. What is your winning move?

• What can you do now to change the playing field? New acquisition, new product, new market?

• What can you do to make customers stick to you?

SIMS

Critique of Welch

• Very action oriented, not so analytic – Good for CEO, not for industry analyst – Strategy and tactics intermingled – Doesn’t emphasize specific industry forces – Good meeting agenda, may not lead to deepest insights...

SIMS

Brandenberger and Nalebuff

Value Net Customers Actual and potential companies and products Competitors Company Complementors What’s this?

Suppliers

SIMS

Co-opetition and complements

• Customers value entire system – Hardware+software, DVD player+disks • Sometimes you compete, sometimes you co operate – Think of Intel and Microsoft, IBM and Oracle – Not a zero sum game!

• Complementors can be critical to your business, particularly in technology SIMS

Google

• Customers • Competitors • Complementors • Suppliers • [Users?] SIMS

Google

• Customers – advertisers • Competitors – Yahoo, Microsoft, other ad media • Complementors – ISPs, publishers,content providers, phone carriers • Suppliers – Hardware, software, publishers • [Users?] • [Regulators?] SIMS

Shapiro and Varian

• Forces important for info tech industries – Differentiation of products and prices – Intellectual property (copyright + patents) – Switching costs and lock-in – Network effects – Standards and interconnection – Systems effects and complementors SIMS

Example: Apple Ipod story

• Price of songs (differentiation of prices) • Competition (free songs, other players) • Government policy (copyright) • Complementors (players + content) • Channel conflict (online + offline) • Standardization (interoperability, DRM) • New entrants (mobile phones) SIMS