Transcript What Do You Really Want From Others?

Using the FIRO-B To Improve Interpersonal
Effectiveness
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Think about one of your most satisfying
relationships (work or social)
◦ What makes it satisfying?
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Think about one of your least satisfying
relationaships (work or social)
◦ What makes it dissatisfying?
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FIRO-B instrument
– Taking the FIRO-B
– Understanding your results
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Applications
– Increase awareness of interpersonal needs and
develop strategies to meet those needs
– Manage conflict
– Develop leadership skills
– Build more satisfying relationships
– Identify sources of career satisfiers and dissatisfiers
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Developed in the late 1950’s by psychologist Will
Schutz to help predict how high performance
military teams would work together.
Measures behavior that derives from three
interpersonal needs: Inclusion, Control and
Affection.
Uses self report to assess the frequency with
which a person engages in a particular behavior
associated with one of the three needs and with
how many people one engages.
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High scores indicate the behavior is displayed
with most of the people most of the time and
can be considered characteristic of that
person.
Low scores indicate the person does not
engage in this behavior very often and/or
does so with a select group of people.
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Need: A psychological condition that if not
met produces discomfort or anxiety
Expressed: The extent to which a person
initiates the behaviors associated with the
need; the degree to which the person behaves
in that way toward others.
Wanted: The extent to which a person prefers
to receive that behavior from others; the
degree to which one wants others to to
behave that way toward oneself.
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Inclusion
– The need to establish and maintain satisfactory
interactions and associations with other people.
– How much you generally include other people in
your life and how much attention, contact and
recognition you want from others.
– Do you want to belong? Do you invite others to
participate? Do you prefer togetherness or solitude?
Do you like attention or prefer to be detached? Do
you like a little or a lot of recognition?
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Control
– The need to influence or direct the behavior of
others and how much you want others to lead and
influence you.
– The degree to which one desires to assume
responsibility.
– How much do you want to be in charge or take the
lead? How Do you prefer to be a follower or a
leader? How much structure do you like? How do
you react to being given direction?
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Affection
– The need to have close, warm personal relationships
especially in one-on-one interactions.
– The degree of openness, warmth and personal
connection one desires with others
– Do you keep your distance or show your closeness? Do
you want others to show warmth to you or stay more
impersonal? Do you disclose your feelings to others?
Do you like others to disclose their feelings to you?
•Dimension/Need
•Inclusion
•Control
•Affection
•Expressed (e)
•The extent to which you
make an effort to include
others in your activities, to
join and belong to groups
and to be with people.
•The extent to which you
make an effort to control
and influence others or
situations, to organize and
direct others and to assume
responsibility.
•The extent to which you try
to get close to people and to
engage them on a personal
level, your degree of comfort
in being open and supportive
of others
•Wanted (w)
•The extent to which you
want others to include you
in their activities and invite
you to join their groups; the
extent to which you want to
be noticed
•The extent to which you are
comfortable working in well
defined situations with clear
expectations and
instructions
•The extent to which you
want others to act warmly
towards you and to take a
personal interest; how much
you want others to share
things with you and
encourage you
Dimension/
Need
Inclusion (I)
Control(C)
Affection(A)
Expressed(e)
•Inviting others to join
your activities
•Involving others in
projects and meetings
•Incorporating everyone’s
ideas and suggestions
•Taking a personal
interest in others
•Assuming positions of
authority
•Managing the
conversation
•Attempting to influence
others’ opinions
•Establishing policies and
procedures
•Reassuring and
supporting others
•Showing concern about
others’ personal lives
•Sharing your personal
opinions and feelings
•Being trustworthy and
loyal
Wanted (w)
•Involved in high profile
activities or projects
•Getting noticed
•Going along with the
majority opinion
•Wearing distinctive
clothing
•Deferring to others
•Asking for help on a job
•Raising issues for others
to consider or decide
•Involving others in
decisions
•Being flexible and
accommodating
•Listening carefully to
others
•Trying to please others
•Making yourself available
to others
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Overall
– Scores between 0-15 are considered low and may
mean that interaction with others in all three areas
are not a strongly felt need. Your focus is likely on
task rather than people and may prefer your own
company, valuing independence with a few close
friends.
– Scores between 16-26 are considered medium/low
and may mean you engage with others in the three
areas on a selective basis, choosing carefully how
when and where you associate with others. Some
close relationships are important to you, but you
more often focus on the impersonal than the
personal.
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Overall
– Scores between 27-38 are medium/high and may
mean that you find interacting with others in all three
areas satisfying and helpful in achieving your goals.
You consult without handing over authority and enjoy
teamwork, occasionally needing time alone.
– Scores between 39-54 are high and may mean that
you enjoy frequent contact with others in all three
areas. Relationships are important to you and being
without others’ company may make you feel
uncomfortable.
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Total Expressed/Total Wanted
◦ Scores between 0-7 are low and may mean that you
neither initiate activities or want others to initiate
activities with you
◦ Scores between 8-19 are medium and may mean
that you sometimes initiate or want activities with
others and sometimes don’t
◦ Scores between 20-27 are high and indicate you
usually initiate activity and like for others to do so.
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Total Expressed/Total Wanted
– When your total (e) score is higher than your total
(w) score, you probably enjoy taking the initiative
more than having others do so.
– When your total (w) score is higher than your total
(e) score, you probably prefer that others take the
initiative
– When your scores are equal, you probably prefer to
take a wait and see attitude before deciding to take
initiative: what do others want? What do you feel
like doing? What seems appropriate?
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Total Inclusion/Affection/Control
◦ Scores between 0-5 are considered low. These are
areas you may tend to avoid.
 For Inclusion it may mean that you generally have a
low preference for being with others, regardless of
who initiates contact.
 For Control it may mean you usually prefer less
structured situations and have a laid-back attitude
toward authority, generally preferring not to give or
receive orders.
 For Affection it may mean that you prefer to keep
things impersonal and prefer more formal (business
like) relationships.
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Total Inclusion/Affection/Control
◦ Scores between 6-12 are medium and are of
sporadic interest to you or your interest may vary
depending on the person.
 For Inclusion it may mean that you prefer a balance
between time alone and time with others, no matter
who initiates it.
 For Control it may mean you generally like a moderate
amount of structure and clarity regarding tasks to be
accomplished.
 For Affection it may mean that you usually prefer a
realistic amount of warmth and closeness in me-toone relationships, regardless of who initiates it.
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Total Inclusion/Affection/Control
◦ Scores of 13-18 are high and these areas tend to
be a priority for you.
 For Inclusion it may mean that you have a high
preference for being involved in social situations
regardless of who initiates it.
 For Control it may mean you generally prefer a
structured situation where there are clear lines of
authority and responsibility in order to get things
done.
 For Affection it may mean you generally like a lot of
warmth and closeness in your me-to-one
relationships.
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Six Individual Scores
◦ Scores of 0-2 are low and mean your preference for
this behavior is very selective.
◦ Scores of 3-6 are medium and mean your
preference for this behavior is moderate.
◦ Scores of 7-9 are high and indicate you have a
strong preference for this behavior.
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Combinations of Scores
◦ High wA and low eI may make it difficult to meet
the individuals with whom you wish to form closer,
deeper relationships.
◦ High eC and medium eA may make it easier for
others to accept your direction because you show
tact and understanding in your efforts to influence
them.
◦ High eI, high wI, low eC and high wC may result in
others misinterpreting your desire to be a
prominent part of a group and your desire to
influence and lead it.
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Do the scores seem to fit you?
◦ How?
◦ In what ways do they not?
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Do the scores lend insight to areas in which
you might modify your behavior to improve
your interactions with others?
◦ What are they?
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Thoughts, observations, insights, take
aways..