Transcript SalesForce - University of Winnipeg

SalesForce
Kyle Boris
Chinwe Ijoma-Wosu
Mary Ann Rafael
Values
• Database to track past history
• Good customer relationships
• Product knowledge
1-800-NO-SOFTWARE -1-800-667-6389
• Great services offered
• Promotions and Events
• Product Variation
SalesForce for small business: Products &
Services
• Training
• Support
• Consultation
Recommendation
• Calgary based energy company with at least 4 sales personnel in every
province in Canada
• 10 provinces = 40 sales personnel
• Product: Professional Package
• Service: Training Services
SalesForce products that help increase revenue
or decrease costs
• Sales Cloud 2, and Database application
• Applications used via Sales Force website
• Both focus on optimizing efficiency of employees
Sales Cloud 2
• Organizing, planning, communication
• More selling, less administration
• Increase efficiency of employees
• Allows them to sell more product, faster than before
• Result = Revenue Increase
Database Application
• Provides user interface to create and customize a logical database
• Provides user interface to create and customize a logical database
• Easy to use
• Faster than traditional filing methods
• Eliminates cost of unnecessary staff
• Result = Decrease in costs
Conclusion
• Salesforce.com is the enterprise cloud computing company
• Applications for Customer Relationship Management
• Sales Cloud
• Service Cloud
• Low cost. Low risk. Fast results.
COMPANY OVERVIEW : SalesForce